singsaver msig travel insurance

MSIG Travel Insurance Singapore: Coverage, Promotion, and Claims Review

MSIG travel insurance is one of the most popular travel insurance plans in Singapore and is second only to NTUC’s travel insurance (impressive!). That’s probably because MSIG used to be the provider of DBS travel insurance .

DBS might have since changed their insurance provider to Chubb, but that doesn’t mean that MSIG’s travel insurance isn’t solid. Let’s have a look at whether MSIG’s travel insurance plans are  worth your money.

• MSIG Travel Insurance Summary
• MSIG Covid Travel Insurance Coverage
• MSIG Pre-Existing Travel Insurance
• MSIG Student Travel Insurance
• Extreme Sports and Outdoor Adventure
• MSIG Travel Insurance Terms and Conditions
• MSIG Travel Insurance Claim Review
• MSIG vs NTUC Travel Insurance
• MSIG Travel Insurance Promotion
• MSIG Travel Insurance Review

1. MSIG Travel Insurance: Summary

There are a total of 3 travel insurance plans that MSIG currently offers: MSIG TravelEasy for regular holidays with Covid coverage, MSIG TravelEasy Pre-Ex for holiday-goers with pre-existing conditions, and MSIG Global Study for students going overseas for studies.

2. MSIG Covid Travel Insurance Coverage

MSIG’s flagship travel insurance plan is called  MSIG TravelEasy , which automatically includes Covid-19 coverage. MSIG TravelEasy comes in 3 tiers:

• Standard (most basic, cheapest)

You get to choose from single trip travel insurance or an annual travel insurance plan. Prices and premiums for MSIG’s travel insurance plans depends on the country you’re travelling to:

• Area A : Brunei, Cambodia, Indonesia, Laos, East and West Malaysia, Myanmar, Philippines, Thailand, Vietnam
• Area B : Australia, China (no Inner Mongolia, Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan, Area A
• Area C : Worldwide, Area A, Area B

Here’s a summary of the key coverage and benefits of the MSIG TravelEasy travel insurance plan:

The MSIG TravelEasy travel insurance also automatically includes Covid-19 coverage :

Some other useful coverage you’ll find in the MSIG Covid travel insurance plan includes mobility aid, maternity expenses, wedding and bridal clothing, rings, and accessories coverage, and even pet hotel boarding delays.

• Mobility aid reimbursement : $1,000 to $5,000
• Traditional Chinese Medicine expenses : $200 to $600
• Maternity medical expenses (overseas) : $2,000 to $3,000 (not included in Standard plan)
• Overseas hospitalisation daily allowance : $200 to $300/day, max $20,000 to $60,000 (non-Covid related hospitalisation)
• Compassionate hospital visit : $5,000 to $15,000 to fly an immediate family member to accompany you while you’re hospitalised alone
• Wedding clothing and accessories : $2,500 to $3,500 (not included in Standard plan)
• Credit card outstanding balance : $2,000 to $3,000 coverage for your unpaid credit card bills (up to the day of your accident)
• Pets care : $50 to $75/day, max $500 to $750 for extended pet hotel stay (due to illness or travel delay)

The Elite and Premier plans also cover loss of wedding-related items (so it’s good for wedding photoshoots or destination weddings) and entertainment/sports tickets (so get this if you plan to go to a festival or watch a major football match in the UK).

Total Premium

MSIG TravelEasy Elite

[Receive your cash as fast as 30 days*]   •  Enjoy up to   40% off  your policy premium and 2,400 My Millennium Points (worth S$16) with every policy purchased. •  Additionally, receive up to S$45  via PayNow OR 1   x Apple AirTag  (worth S$45.40) with eligible premiums spent.  T&Cs apply.

Key Features

COVID-19 coverage of up to $300,000 medical cover and up to $5,000 travel inconvenience benefit for your trip protection.

Stay protected and enjoy a wide range of adventurous activities from sky diving, scuba diving, white-water rafting to winter sports like dog sledding, tobogganing, sledging and ice-skating.

Get covered across all TravelEasy Plan types with a high limit of S$1,000,000 for emergency medical evacuation & repatriation

MSIG provides cover for insolvency of licensed travel agencies registered with the Singapore Tourism Board (includes NATAS registered travel agencies)

3. MSIG Pre-Existing Conditions Travel Insurance

If you’re more concerned about your pre-existing medical conditions acting up while you’re overseas or on a cruise, the MSIG   TravelEasy  Pre-Ex travel insurance  plan might be for you. Take note that this MSIG pre-existing plan does not cover Covid-19:

Before you jump in and get this MSIG pre-existing travel insurance plan, do note that there are pre-requisites. No matter what your pre-existing medical condition is, you need to prove that you’ve been diligent your doctor’s consultations and medicine. Of course, you’ll need to be determined fit for travel by your doctor.

And, if you were admitted in any A&E or hospital in the past year, you may not be eligible for this plan.

MSIG TravelEasy Pre-Ex Elite

4. msig student travel insurance.

Another popular MSIG travel insurance is the MSIG Global Study travel insurance meant for students travelling abroad for studies. As long as you’re between ages 12 and 60, registered as a part-time or full-time student with an overseas education institution, going for university exchange, or internship arranged by your uni, you are eligible for this MSIG student travel insurance.

Considering there is no Covid-19 coverage, the key benefits are actually pretty minimal – just $15,000 to $50,000 for accidental and illness medical expenses is really not a lot.

5. Does MSIG Travel Insurance cover extreme sports?

Overall, MSIG’s travel insurance coverage for outdoor adventure is pretty adequate. The usual touristy activities that you might want to experience, e.g. hot air balloon, paragliding, bungee jumping are covered in their premium plans. 

However, activities such as scuba diving, skiing, and skydiving are not explicitly stated in the policy wording or brochures’ exclusion lists.

6. MSIG Travel Insurance Terms and Conditions

MSIG travel insurance’s terms and conditions are pretty similar to other travel insurance providers’ – if you lost your belongings, you need to file reports with the police, airport, whatever. If you got Covid, you need official documents from their government hospitals. Then, KEEP these documents safely and bring them home. You will need these documents to file for claims.

• Trip Length : Single trip plan covers you for a maximum of 182 days while annual plan gives you unlimited trips per year but each trip can only be 90 days maximum.
• Air Miles, Hotel Reward Points : Your flights and hotel bookings will not be covered if you used your air miles or reward points to redeem the tickets/ stays.
• Baggage and Personal Belongings Loss : You need to file a report to the local police, airline, transport company, hotel – wherever your belongings were – within 24 hours and get printed official reports.
• Coverage : Children and seniors above 70 years old get lower coverage
• Covid Coverage:  You must keep all documents proving that you tested Covid positive, and diagnosed by local government hospital or doctor while overseas. You will only be able to claim overseas Covid medical expenses for 60 days from the day you tested positive.
• No Post-Trip Covid Coverage : If you tested Covid positive only after arriving in Singapore, you won’t be covered by your MSIG TravelEasy plan.

7. MSIG Travel Insurance Claim Review

If you were to scour through Reddit or Hardwarezone forums for MSIG reviews, you’ll find mixed views. While some users shared that they successfully claimed from MSIG travel insurance, some labelled MSIG as dishonest for turning down their claims. Insurance claims will never be straightforward or easy, no matter which insurance company you go for.

Here are some handy MSIG emergency hotline and claims process you need to consider before you purchase:

MSIG Emergency hotline (overseas): Call the 24-hour MSIG emergency hotline at +65 6323 8288

MSIG Claims hotline: If you need to file for claims, call MSIG’s Claims Hotline at +65 6827 7660 (Mondays to Fridays, 8:45am to 5:30pm only)

MSIG Submit claims online: Gather all your police report, flight delay documents, medical records and receipts, and any supporting travel documents. You can then fill in MSIG’s online claims form and submit all your documents online here . Or you can download the form, fill it in, and email all your claims documents to  [email protected] or mail them to

MSIG Claims Department 4 Shenton Way #21-01 SGX Centre 2 Singapore 068807

MSIG will then reply you or settle your claim within 2 to 3 weeks. You can call the general MSIG claims hotline to get a status update on your claims.

8. MSIG vs NTUC Travel Insurance

Considering between MSIG travel insurance and the popular NTUC travel insurance ? Both MSIG and NTUC are neck and neck with their benefits and premiums.

For example, a 7-day trip to Australia will cost you $74 to $143 in premiums with MSIG, and $70 to $122 if you take up NTUC’s travel insurance. Overseas medical expenses claim limits are similar as well. However, you’ll find that NTUC’s personal accident, travel delay coverage seems lower.

9. MSIG Travel Insurance Promotion

Though the listed prices of MSIG travel insurance plans seem pretty hefty at first glance, there’s almost always a promotion to keep their prices competitive. Currently, you can get a 45% discount off single trip MSIG travel insurance plans , and 20% off annual travel insurance plans (ends 30 June 2022).

That means if you get an MSIG TravelEasy Standard plan for a week in Australia, it’d only cost you $40.70. That’s quite a steal.

As long as the 45% promotion is on, I’d say it’s worth it to buy travel insurance from MSIG. The price is really competitive against the likes of NTUC Income, Aviva and FWD.

10. MSIG Travel Insurance: Review

MSIG’s Covid travel insurance, MSIG TravelEasy, is extremely affordable after the generous 45% promotion discount (ending 30 June 22).

The level of clarity MSIG provides is also reassuring –  prices and terms and conditions are clearly stated on the site, not hidden away in some remote PDF, and the claims process appears to be pleasant. Basically, it looks like MSIG knows their stuff.

However, the drawback is that MSIG has made the Standard plan very limited in comparison to the Elite and Premier plans. The Standard plan’s Covid-19 claims only covers you for $75,000 in overseas medical expenses, which may not be sufficient if you end up getting hospitalised in an expensive private hospital overseas. 

Once you compare their coverage, you will definitely feel tempted to pay $10 or $20 more to upgrade your plan to Elite or Premier .

However, if you’re vaccinated and in the pink of health and are buying from MSIG, it is worthwhile to pay a bit more for Elite if you’re taking part in outdoor activities, a wedding shoot or catching some kind of music or sports event overseas since you get higher coverage limits too.

Looking to buy travel insurance? Compare the best Covid travel insurance here .

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MSIG Travel Insurance Review: Premiums and Coverage

• Covers adventurous activities/golfing trips/wedding clothing & accessories
• Coverage for pre-existing medical conditions available
• Affordable with ample coverage
• Mid and high-tier plans offer wide coverage for families
• Standard plan excludes many sub-categories of benefits
• Lost loyalty points are not claimable
• Does not cover extreme sports
• TravelEasy Pre-Ex plan does not include Covid-19 coverage

MSIG’s TravelEasy is one of the more popular travel insurance plans in Singapore.

For starters, it’s one of the rare plans that offers coverage for pre-existing conditions. Given that these can span anything from asthma and eczema to cancer, being insured in the event of a flare-up can be a godsend for travellers.

Still, they’re not the only provider offering this, and you want to make sure that MSIG really does have adequate coverage.

Today, we’ll review the MSIG TravelEasy Insurance Plan and give our verdict based on: 

• MSIG TravelEasy vs TravelEasy Pre-Ex
• Pricing and coverage
• Drawbacks of the pre-ex plan
• How TravelEasy compares to other plans in the market
• Whom MSIG TravelEasy is best for

Brief Overview of MSIG TravelEasy & TravelEasy Pre-Ex

Eligibility requirements.

Eligibility requirements for both plans are easy to meet. 

All persons residing in Singapore aged 1 month and above can apply. (If you’re a foreigner, you need a valid employment pass or work permit.)

TravelEasy Coverage & Notable Features

MSIG’s flagship travel insurance plan automatically includes COVID-19 coverage. In addition, they cover:

• Up to $1,000,000 of overseas medical expenses
• Up to $600 in TCM expenses
• Up to $15,000 in trip cancellation coverage
• Up to $7,500 in lost or damaged baggage, including $1,000 for a laptop and $500 for each other item

Some of the more notable features of this policy include:

• Coverage for wedding items, including rings, bridal and ceremonial attire, and accessories
• Adventurous activity coverage (e.g. bungee jumping, skydiving, paragliding, hot air ballooning, jet skiing)
• Coverage for loss or damage to home contents due to fire or burglary
• Coverage for pets to continue staying at a local pet hotel due to injury or illness of insured person

TravelEasy Pre-Ex Coverage & Notable Features

Other than the COVID-19 coverage, TravelEasy Pre-Ex offers the same coverage as the regular TravelEasy. The main addition, of course, is coverage for critical care expenses relating to pre-existing medical conditions.

Examples of such pre-existing medical conditions include asthma, high blood pressure, diabetes, heart conditions, stroke, or cancer.

There are a few requirements:

• Pre-existing medical conditions have to actually be diagnosed
• You’re not travelling against the advice of your medical practitioner, and you’re not travelling for medical treatment abroad
• You’ve been following your doctor’s prescribed course of treatment
• You haven’t received any treatment at a hospitals A&E in the last year (or stayed in a hospital for more than three days in the last 12 months)

But if you meet all those requirements, TravelEasy Pre-Ex covers you in the event of an acute onset of any pre-existing conditions while you’re travelling .

The coverage is lower than that of non-pre-existing conditions though. For example, inpatient overseas medical expenses will only get up to $150,000 cover instead of the $1,000,000 you’d get for non-pre-existing conditions. (But that’s better than not being covered at all.)

Any pre-existing medical conditions that worsen 30 days before your trip will not be covered. If that happens, you can cancel your policy by notifying MSIG and providing supporting documents.

TravelEasy & TravelEasy Pre-Ex Exclusions

The full list of policy exclusions can be found in the policy wording , but here are some of the more significant policy exclusions to note:

• Terminal illness
• Mental disorders & suicide
• Travelling to countries at war
• Participation in professional or compensated sports
• Items taken/destroyed by customs or other officials

Pricing & Coverage For TravelEasy Plan Types

The prices stated here are only applicable to individual travellers. Group travellers such as families and couples have better discounts. Groups of 2 to 10 can enjoy savings of up to 10% while groups of 11 to 20 can enjoy group discounts of up to 15%.

Area A: Southeast Asian Countries (Brunei, Cambodia, Indonesia, Laos, East and West Malaysia, Myanmar, Philippines, Thailand, and Vietnam)

Area B: Australia, China (excluding Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan and including countries in Area A

Area C: Worldwide including countries in Areas A and B

As the most basic plan, TravelEasy Standard has the lowest coverage.

For example, if you’re planning an overseas wedding shoot or an adventure sports trip, you’ll want to look at either the Elite or Premier plan.

Other possibly important aspects that aren’t covered under TravelEasy Standard include:

• Fraudulent use of your credit card overseas
• Legal expenses for any wrongful arrests or detention
• Maternity medical expenses overseas
• Daily benefits for ICU hospitalisation overseas

In short, if you’re travelling someplace that may have a lot of petty crime (or you/your spouse happens to be pregnant), go for Elite or Premier instead.

Here’s a brief overview of the coverage you’ll get under the various TravelEasy plans:

In deciding between the Elite and Premier plans, we recommend estimating the costs of specific incidences. For example, if your flight is delayed, would you have to rebook a connecting flight? If your baggage is delayed or lost, is there adequate coverage for your personal belongings? 

In the case of travel postponement, you can collate the total costs of transportation and any advance bookings you’ve made to see how much coverage you’ll need for the trip.

Items such as unused theme park or concert tickets are also claimable under the lifestyle cover in case of illness or injury.

Pricing & Coverage For TravelEasy Pre-Ex Plan Types

Same area rules apply, and these prices are only applicable for individual travellers. In the Pre-Ex plan’s case, there are no special group discounts for bulk purchases.

Again, TravelEasy Pre-Ex coverage is the same as the regular MSIG TravelEasy plans, with the exception of pre-ex critical care expenses:

TravelEasy Pre-Ex Drawbacks to Note

MSIG’s coverage may seem enticing with a few items rarely found in other travel insurance products in the market. However, here are some drawbacks you may want to take note of. 

• No COVID-19 coverage for those with pre-existing conditions. 
• Maximum trip length for Pre-Ex is 30 days. Travellers planning for long haul trips may not get enough coverage. 
• Pre-existing conditions that worsen within 30 days of your departure date will not be covered. If you’ve sought treatment and your doctor prescribes further treatment, medication, or surgery, your pre-existing condition will no longer qualify.
• Trip inconveniences caused by your pre-existing condition cannot be claimed. This means any trip cancellations or postponement claims filed due to your medical condition will not be successful.

How Do These TravelEasy Plans Compare?

Let’s take a look at travel insurance with similar coverage:

For Travellers Seeking Best Coverage And Benefits

Allianz Platinum is the priciest among the three, but it offers the most trip inconvenience coverage. If you’re most concerned about flight delays or losing baggage, this is ideal. 

If for some reason trip cancellations are a distinct possibility, Aviva Prestige would be the better option. It has fewer exclusions to watch out for while maintaining a great variety of medical benefits, coverage, and personalisation options. Add-on coverage for weddings and extreme sports are also available.

Lastly, amongst the three, MSIG’s TravelEasy Premier is best suited for families who want wider coverage without having to pay additional premiums. This plan automatically covers various lifestyle activities such as rental cars and adventurous activities. Pregnancy-related illnesses are also covered, which is fairly hard to find as most plans usually only cover pregnancy-related emergencies. 

For Travellers Seeking Pre-Ex Coverage

These are the only three insurers providing pre-ex coverage in the market. Unfortunately, NTUC Income’s Pre-Ex Prestige plan is quite pricey (almost double of Etiqa).

For those on a tight budget, Etiqa’s Pre-Ex Luxury plan is a great option with various add-ons depending on your itinerary.

If you’re deciding between Etiqa and MSIG, Etiqa’s Luxury plan excludes lifestyle cover on things such as sports equipment and pet hotel fees. MSIG’s Premier plan includes these.

MSIG’s Pre-Ex Premier plan is also great for older travellers with greater medical coverage. 

Our Verdict on MSIG Travel Insurance

Overall, the MSIG TravelEasy Insurance Plans are still very affordable (although not the cheapest in the market), especially with their generous promotions.

MSIG has a few notable perks in their plans, such as the wedding clothing & accessories coverage as well as the adventurous activities coverage. These are only available with the Elite or Premier plans, so we recommend going a tier up from Standard if your budget allows it.

And while no insurer has a perfect customer service record, MSIG has generally had positive reviews from customers who filed claims.

• Entertainment

Travel insurance review: Is MSIG travel insurance worth it?

MSIG travel insurance is one of the most popular brands in Singapore and is second only to NTUC (impressive!). That’s probably because MSIG used to be the provider of DBS travel insurance .

DBS might have since changed their provider to Chubb, but that doesn’t mean that MSIG travel insurance isn’t solid. Let’s have a look at whether MSIG TravelEasy is worth your money.

MSIG travel insurance at a glance

Here’s a quick look at the three tiers of MSIG TravelEasy insurance plans , the Covid-19 extension as well as the TravelEasy Pre-Ex plans:

Here’s a summary of the Covid-19 extension that applies to single trip policies:

And here are the TravelEasy PreX travel insurance plans, which cover pre-existing medical conditions:

MSIG travel insurance promotions

Though the listed prices of MSIG travel insurance plans seem pretty hefty at first glance, there’s almost always a promotion to keep their prices competitive, like the current 40 per cent discount off single trip plans.

That means if you get an MSIG TravelEasy Standard plan for a week in Asean, it’d only set you back $34.20. That’s quite a steal.

To see what’s on, just click or tap on the “Promotions” tab on the MSIG travel insurance page .

As long as the 40 per cent promotion is on, I’d say it’s worth it to buy travel insurance from MSIG. The price is really competitive against the likes of NTUC Income, Aviva and FWD.

ALSO READ:  What to look out for when buying travel insurance in Singapore (2022)

What does MSIG travel insurance cover?

Overall, MSIG’s travel insurance coverage is pretty adequate. The Standard plan has a slightly low coverage limit for emergency evacuation, and the payout for baggage delays is lower than standard, but those aren’t dealbreakers.

But the important thing to note is that the cheapest Standard plan is limited in coverage if you’re planning anything more than a normal sedate city getaway. It doesn’t cover most outdoor activities, even basic ones like skiing and scuba diving.

So you might want to opt for an Elite (or even Premier) plan for better and wider coverage. These higher tier plans cover a whole slew of outdoor activities, including the common ones listed here:

The Elite & Premier plans also cover loss of wedding-related items (so it’s good for wedding photoshoots or destination weddings) and entertainment/sports tickets (so get this if you plan to go to a festival or watch a major football match).

However, another drawback of MSIG’s travel insurance policies is the limited coverage of its Covid-19 extension. It’s payout of $65,000 for overseas medical fees due to Covid-19 falls short of other policies which offer $100,000 and upwards in claims. It also won’t do very much for you in the event of travel inconveniences caused by the pandemic.

MSIG travel insurance claim procedure

Emergency hotline: Call the MSIG emergency assistance hotline at +65 6323 8288

Phone claims: For non-emergency but urgent claim requests, call MSIG’s Claims Hotline at +65 6827 7660. A claims officer will be in touch with you to handle your case.

Online claims: Submit your claim and supporting documents through the online form (linked on   MSIG’s travel insurance claims page ). Or you can download it and email MSIG at [email protected]

Hard copy claims: You can submit your claim in person or mail it to MSIG, 4 Shenton Way, #21-01 SGX Centre 2, Singapore 068807.

Things to note: Refer to MSIG’s travel insurance claims page for instructions and a useful checklist of required documents before you make a claim. There’s also a chatbot with whom you can check on your eligibility for certain claims.

MSIG prides itself on a good claims experience, with personalised, responsive claims specialists attending to your requests. They typically settle straightforward claims within two to three weeks. Expect some delays during peak travel periods like school holidays.

Conclusion: should you buy MSIG travel insurance?

If you just look at its cheapest Standard plan, MSIG travel insurance is extremely affordable after the generous promotional discounts.

The level of support and clarity MSIG provides is also reassuring. Terms & conditions are clearly stated on the site, not hidden away in some remote PDF, and the claims process appears to be pleasant. Basically, it looks like MSIG knows their stuff.

However, the drawback is that MSIG has made the Standard plan very limited in comparison to the Elite and Premier plans. Once you compare their coverage, you will definitely feel tempted to upgrade. It’s a bit like how budget airlines compel you to add a bundle on to your basic-ass air ticket. Another thing to have in mind is that their Covid-19 extension is not the most comprehensive in its coverage. 

However, if you’re vaccinated and in the pink of health and are buying from MSIG, it is worthwhile to pay a bit more for Elite if you’re taking part in outdoor activities, a wedding shoot or catching some kind of music or sports event overseas. As a bonus, you get higher coverage limits too. 

ALSO READ:  Travel insurance: Promo codes for 2022 and 7 more ways to save on it

This article was first published in MoneySmart .

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MSIG Travel Insurance: What's the Deal?

• Travellers who need pre-existing condition coverage
• People seeking adventurous activity or golf coverage
• Lone senior travellers
• Families and groups
• Consumers who need trip inconvenience coverage due to their conditions

MSIG's Travel Pre-Ex plan stands out as being one of three travel insurance policies that offers coverage for pre-existing conditions and offers average coverage for competitive prices. Furthermore, because MSIG's Pre-Ex version offers most of the benefits of the standard TravelEasy plans, value-seeking consumers may find the plethora of miscellaneous benefits a bonus.

Table of Contents

• MSIG Travel Insurance: What You Need to Know
• MSIG TravelEasy Pre-Ex Travel Insurance: For COVID-19 Coverage

Sports Coverage

Notable exclusions, claims information.

• Summary of Coverage

MSIG TravelEasy Pre-Ex Travel Insurance: What You Need to Know

MSIG is one of the three insurers in Singapore offering travel insurance plans that provide coverage for pre-existing conditions. MSIG's TravelEasy and its Pre-Ex add-on plan offer three plans to choose from: Standard, Elite and Premier. In most cases, MSIG's Pre-Ex plans are cheaper than other pre-existing plans on the market by 5-15%. Considering that pre-existing conditions can be expensive to manage, MSIG's pricing can be a welcome change for the financially-burdened traveller who is used to paying high premiums for their condition. This is in contrast to MSIG's base TravelEasy option, which, with the exception annual ASEAN plans, is not as competitively priced.

The TravelEasy Pre-Ex plan includes almost all of the benefits (except COVID-19 coverage) of the TravelEasy plan along with medical coverage for pre-existing conditions. Its medical coverage ranges from S$75,000 for the Standard plan to S$150,000 for the Premier plan, which is around the average compared to the market coverage for pre-existing medical conditions. Trip incovenience benefits are similarly around market average. However, MSIG's TravelEasy plans offer some notable perks in their coverage that are rarely seen all together in other plans. This includes golf and adventure sports coverage and peace of mind benefits like wedding items coverage, passive war medical coverage, terrorism cover, pet care coverage and FDW belongings coverage. However, most of these perks are offered only for the Premier and Elite plan, pricing out those who are looking for budget plans.

There are a couple of drawbacks of the Pre-Ex plans that consumers should be aware of. Firstly, for customers of the Pre-Ex plan, the maximum trip length you can take and still receive coverage is 30 days, so travellers with pre-existing conditions who take long-haul trips may not get enough coverage. Secondly, pre-existing conditions won't be covered if they worsen within 30 days of the departure date and the doctor prescribes further treatment, medication or surgery. Lastly, you will not be able to file a claim for trip inconvenience benefits, such as trip cancellations, due to pre-existing conditions. For consumers looking for trip inconvenience coverage that includes their pre-existing conditions can consider NTUC Income's Enhanced Pre-Ex Plan instead.

MSIG TravelEasy Travel Insurance: For COVID-19 Coverage

If you are looking for a travel insurance plan that is more focused on offering coverage for expenses related to COVID-19 rather than pre-existing conditions, MSIG's TravelEasy insurance plan might be a better option for you. Although MSIG's TravelEasy doesn't provide any coverage for pre-existing conditions, it has one of the most holistic coverage for COVID-19 related trip complications that might prove more useful to some people during the tail's end of this pandemic.

Do ensure that you've taken all of the necessary precautions to adhere to local and international governments' regulations related to COVID-19 and your travels.

You are covered for adventurous activity including bungee jumping, skydiving, paragliding, hot air ballooning, jet skiing, white water rafting, diving and general snow sports (skiing, snowboarding). There is also decent golf coverage for equipment, unused green fees, and hole-in-one. However, you will only get the adventure cover and golf cover for Elite and Premier plans.

MSIG has standard medical and trip/baggage related exclusions. You can't claim for terminal illnesses, mental disorders, pregnancy related expenses that aren't covered by the maternity illness benefit and you can't file any claims if you are travelling for medical purposes. Additionally you will not be covered if you are travelling to compete in professional sports, will do any kind of manual work or will be going on expeditions. You should always double check the policy wording to make sure you know exactly what events you will be covered for.

To submit a claim with MSIG, you can either submit the claim online or download and mail the claim form. For both options you need to have all the appropriate documentation. If you are claiming for loss or damaged items, you have to make a police report within 24 hours of the event and request a copy for your claim submission.

MSIG Travel Insurance Details

It is important to make sure that you are getting the right coverage for your next trip, and that you're not overpaying for coverage. Below, you'll find a summary of MSIG's benefits and premiums for its Pre-Ex plan, as well as how they compare to the industry average. If you would like to compare MSIG to other plans on the market, you can read our top picks of the best travel insurance policies in Singapore here .

All insurance product-related transactions via AMTD PolicyPal Group (including Value Champion) are arranged and administered by Baoxianbaobao Pte. Ltd., our insurance broker and exempt financial adviser licensed and regulated by the Monetary Authority of Singapore. This insurance purchase is powered by Baoxianbaobao Pte. Ltd.

Protected up to specified limits by SDIC. This is only product information provided. You may wish to seek advice from a qualified adviser before buying the product. If you choose not to seek advice from a qualified adviser, you should consider whether the product is suitable for you. Buying an insurance product that is not suitable for you may impact your ability to finance your future financial needs. If you decide that the policy is not suitable after purchasing the policy, you may terminate the policy in accordance with the free-look provision, if any, and the insurer may recover from you any expense incurred by the insurer in underwriting the policy.

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• FWD Travel Insurance
• Direct Asia Travel Insurance
• Etiqa Travel Insurance
• Aviva Travel Insurance
• HL Assurance Travel Insurance
• Wise Traveller Travel Insurance

Travel Insurance Basics

• What is Travel Insurance
• Why You Need Travel Insurance
• Average Cost and Benefits of Travel Insurance
• Average Cost of a Staycation
• Average Cost of a Vacation
• Who Should Get Annual Travel Insurance
• Airline Travel Insurance vs. Traditional Travel Insurance
• Travel Insurance and Terrorism Coverage
• Travel Insurance and Haze Coverage
• Travel Insurance and Zika Coverage
• Travel Insurance and Overbooked Flight Coverage
• Travel Insurance and Trip Cancellation Coverage
• How to Successfully File an Insurance Claim

Other Financial Products for Travellers

• Best Air Miles Credit Cards
• Best Credit Cards for Complimentary Lounge Access
• Best Credit Cards for Overseas Spending

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• How To Survive and Thrive as a Solo Traveller
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• Travel Essentials for Every Trip – From the Best Travel Insurance to Miles Credit Card
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• Travel Insurance
• MSIG Travel Insurance: What's the Deal?
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SingSaver Adds 43 Travel Insurance Products to Comparison Platform

SingSaver, a personal finance comparison platform in Singapore that is a part of the MoneyHero Group, has recently enhanced its service offerings to include a comprehensive comparison of 43 travel insurance products.

This development aims to simplify the process for consumers seeking travel insurance, particularly during the festive travel season. The products available for comparison and purchase include those from HL Assurance, MSIG, and Seedly, among others.

According to SingSaver , this variety ensures that consumers can find coverage that meets specific needs, such as protection for lost luggage, coverage for pre-existing conditions, or insurance for extreme sports.

The SingSaver platform offers an integrated experience where consumers can both compare and purchase travel insurance directly.

Prashant Aggarwal

Prashant Aggarwal, Chief Executive Officer and Board Member of MoneyHero Group said,

“Aligned with the mission of MoneyHero Group, SingSaver is all about enabling consumers to make smarter financial decisions, including travel insurance.   We bring accessible, transparent, and reliable comparison results to help consumers make their decision and enable them to purchase travel insurance in a fast and easy way, so they can have extended protection during their trips.”

Featured image credit: Edited from Freepik

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SingSaver offering 4 mpd on travel insurance and 100,000 KrisFlyer miles giveaway

From now till 1 April 2024, earn 4 mpd on participating travel insurance policies, plus a chance to win 100,000 KrisFlyer miles in the grand draw.

With almost all banks now excluding rewards for insurance, there hasn’t been much joy for miles chasers who want to protect their health, their possessions or their travels.

But now for a limited time, SingSaver is offering 4 miles per dollar on travel insurance purchases, and a 100,000 KrisFlyer miles giveaway. If you’re thinking of buying a single trip or annual plan, this is a great opportunity to pick up some bonus miles in the process. 

Earn 4 mpd on travel insurance purchases

From 25 March 2024, 9 a.m to 1 April 2024, 8.59 a.m,  purchases of selected travel insurance products via SingSaver will earn a total of 4 KrisFlyer miles per S$1. 

The following products are participating:

• AIG Insurance (Single Trip & Annual Trip)
• Allianz Insurance (Single Trip & Annual Trip)
• Allianz Travel Hero (Single Trip & Annual Trip)
• Allied World Insurance (Single Trip & Annual Trip)
• Direct Asia Insurance (Single Trip & Annual Trip)
• Etiqa Insurance (Single Trip & Annual Trip)
• FWD Insurance (Single Trip & Annual Trip)
• HL Assurance Insurance (Single Trip)
• MSIG Insurance (Single Trip & Annual Trip)
• Seedly Travel Insurance (Single Trip)
• Singlife Insurance (Single Trip & Annual Trip)
• Sompo Japan Insurance (Single Trip & Annual Trip)
• Starr Insurance Singapore (Single Trip & Annual Trip)
• Tokio Marine Insurance Singapore (Single Trip & Annual Trip)

All premiums will be rounded down to the nearest S$1 before miles are awarded; for example a S$200.80 policy will earn 800 miles. 

KrisFlyer miles earned under this offer will be deposited directly to your KrisFlyer account by 31 May 2024.

100,000 KrisFlyer miles giveaway

Each purchase of travel insurance will earn one lucky draw chance to win 100,000 KrisFlyer miles.

The draw will be conducted on 30 April 2024,  and winners announced on this page by 6 May 2024.

Terms & Conditions

The T&Cs for this campaign are split into two sets, but they both apply concurrently (i.e. each set of T&Cs mentions an earn rate of 2 mpd for a total of 4 mpd).

• SingSaver Travel Miles Campaign
• SingSaver 100,000 Miles Giveaway

As SingSaver puts it:

Rewards are stackable (2+2 miles) for Travel Miles Campaign and 100,000 KrisFlyer miles T&Cs

The maximum number of miles you can earn for the purchase of an eligible product is 250,000, though I can’t imagine anyone will be constrained by that. 

What credit card should you use to pay?

This is a tricky question, because the vast majority of credit cards exclude rewards for insurance purchases. What few remain offer mediocre earn rates ranging from 0.24 to 1.2 mpd. 

If you’re a Citi cardholder, however, you could use insurance premiums to help you meet the minimum spend for welcome offers or card benefits (e.g. limo rides with the Citi Prestige ). Even though these transactions don’t earn any points, Citi has confirmed they will still count towards the minimum spend.

From now till 1 April 2024, SingSaver is offering 4 mpd on travel insurance purchases, as well as a lucky draw of 100,000 KrisFlyer miles for anyone who purchases a policy. 

If you’ve got an upcoming trip, or simply need to renew your annual travel insurance policy, be sure to browse the selection and see what works for you. My preferred option is Singlife because they cover the loss of miles and points, and have a “cancel for any reason” clause that you can invoke a maximum of once per policy/policy year. 

Similar Articles

Krisflyer ending star alliance round-the-world awards from may 2024, krisflyer devalues transfers to ntuc linkpoints.

Be very careful with Singsaver. They are a dubious company, who will try every “trick in the book” to deny awards or benefits. Only with plenty of screen shot evidence will they relent after many emails. Really is not worth the hassle

speak for yourself, i have never encountered any difficulty claiming my rewards

Of course I was speaking for myself (and my wife). Both of us have had endless problems with Singsaver. In our opinion, they are not to be trusted.

Can I use heymax to buy FWD/Tiq insurance to further stack another 700 heymax miles on top of the 4mpd?

for every single purchase does it qualify for an additional chance at the lucky draw?

each purchase = 1 entry.

Agree with Steve on SingSaver. They never honored their post. Also also be careful with SingLife on their loss of miles cover for “any reason”. I am in the process of bringing them to Small Claims Court as they did not honor “any reasons” and instead refer to their T&Cs small print

Apart from small claims court, report them to MAS. If there is any regulatory oversight, MAS ought to clsoe them down.

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MSIG Travel Insurance: Traveleasy Plans for Singapore 2024

Welcome to the world of travel, where adventure awaits at every turn. As you embark on new journeys in 2024, ensuring you have a comprehensive travel insurance plan that offers you the coverage and peace of mind you need is important. Enter MSIG Travel Insurance – the perfect partner for your travels.

With a range of plans tailored to your unique needs, MSIG offers comprehensive travel assistance , including coverage for travel cancellations, medical expenses, personal accidents, and more.

Whether you’re planning a trip to Thailand or Indonesia, MSIG has covered you with its travel inconvenience benefits, including flight and baggage delay coverage. Additionally, MSIG offers an annual plan for frequent travelers, ensuring you’re protected on every trip you take throughout the year.

With MSIG Insurance, you can rest assured that you’re in good hands. Its reputation as a leading insurance product provider in Asia speaks for itself. Don’t let unforeseen circumstances ruin your travels. Invest in an MSIG Travel Insurance plan, and let us take care of the rest.

Table of Contents

What is msig travel insurance.

MSIG travel insurance is a type of coverage that offers protection for travelers who are planning to visit their destination or Singapore. The insurance policy offers coverage for a range of risks that travelers might face, including medical expenses, lost or stolen luggage, flight cancellations, and more.

There are different levels of coverage under the MSIG travel insurance, which include the Travel Easy Standard, Elite, and Premier packages.

If you are planning for a single trip, it is important to note that the insurance policy must be purchased at least 3 days before the trip or earlier. It is worth noting that MSIG offers discounts on single trip and annual travel insurance plans, which can help you save some money on the insurance purchase.

If you are traveling with a companion, there are certain conditions that you and your travel companion must meet if the policy is purchased within 30 days before the start of the trip. Additionally, MSIG assists with a 24-hour hotline that can help you in the case of an emergency.

The policy includes sections such as section 21, which covers travel cancellation. If you need to cancel your trip due to an unforeseen circumstance, you can pay a claim under this policy section [[6]]. It is important to remember that changes in your planned destination or travel arrangements may lead to a claim, and you should notify MSIG as soon as possible.

MSIG travel insurance also offers an annual travel plan covering multiple trips throughout the year. The policy is valid for a year, and you can choose from different levels of coverage based on your needs.

MSIG Travel Insurance offers a range of coverage options for travelers, including coverage for trip cancellation and postponement. It’s important to note that certain conditions must be met to be eligible for these benefits.

However, MSIG will pay claims under travel cancellation and postponement, provided you and your travel companion meet these conditions. These conditions may include sudden and unexpected illness or injury, death, natural disasters, or other unforeseen events that prevent you from traveling as planned.

It’s important to read the policy documents carefully to understand the specific requirements and exclusions for trip cancellation and postponement coverage. If you need to file a claim, MSIG offers a straightforward claims process and a 24-hour worldwide travel assistance hotline to provide support and guidance.

To apply for MSIG travel insurance, you can submit an application through their website or contact their customer service team for assistance. It is important to note that the insurance is bought at least a few days before the policy purchase to be eligible for coverage. Additionally, MSIG will only pay claims under the travel cancellation section of the policy if you meet the conditions specified in the policy.

What does MSIG travel insurance cover?| MSIG Travel Insurance plans

MSIG travel insurance offers a wide range of coverage for individuals traveling overseas. The policy comes in three levels: Travel Easy Standard plan, Travel Easy Elite, and Travel Easy Premier.

Each level of coverage provides comprehensive protection, including protection for medical expenses incurred in Singapore or overseas, travel disruption, and additional travel and accommodation expenses.

MSIG travel insurance covers a broad range of benefits, including loss or damage to baggage and personal possessions, personal accident cover, medical expenses incurred due to accidental injuries or onset of sickness, follow-up medical treatment after your trip, and coverage for pre-existing medical conditions.

The policy also covers travel companions who meet certain conditions, such as if they are immediate family members or traveling with the policyholder on the same itinerary. Moreover, MSIG travel insurance includes emergency medical evacuation up to a maximum limit of S$1 million, and pre-existing medical conditions cover travelers with pre-existing medical conditions.

In addition, MSIG travel insurance covers travel transportation available for every situation, including flight delays, stolen travel documents, and overseas medical emergencies. The policy also covers additional travel and accommodation expenses incurred due to unforeseen travel disruptions, such as natural disasters or airline strikes.

Finally, regarding the COVID-19 pandemic, MSIG travel insurance automatically covers COVID-19-related medical expenses.

MSIG travel insurance has enhanced its Travel Easy policy to include COVID-19 coverage at no additional premium. This coverage applies to both single trip and annual multi-trip policies and provides coverage for up to S$200,000 for COVID-19-related medical expenses, including hospitalization and medical evacuation, among others. The policy also covers COVID-19-related trip cancellations or curtailment, subject to policy terms and conditions.

Suppose you tested positive by a doctor or government-approved personnel within the first 90 days of the trip overseas and are required to undergo quarantine. In that case, we will pay a daily allowance under Overseas Quarantine Daily Benefit of COVID-19 Cover for every 24 hours of quarantine at a government-approved hotel or COVID-19 medical facility, up to 14 days to defray the cost of your quarantine.

It’s important to note that different countries may have different requirements for COVID-19 insurance coverage.

For example, travelers to St. Maarten must purchase COVID-19 insurance from the St. Maarten government, which provides coverage of up to $50,000 in medical expenses. In Singapore, travelers must have travel insurance with a minimum coverage of S$30,000 for COVID-19-related medical treatment and hospitalization costs before entering the country.

MSIG does not cover if there are changes in travel advisory or restrictions, travel arrangements, or COVID-19 prevention measures issued by any government or authority relating to the epidemic or pandemic at your planned destination or Singapore.

TravelEasy Standard Plan

TravelEasy Standard Plan is one of the three policy options offered by MSIG to protect travelers against unexpected events when they are abroad. This plan is suitable for those who are looking for basic travel insurance coverage at an affordable price.

While it covers most travel inconveniences, including travel delays, baggage loss, and medical expenses due to accidental injuries or sickness, it does not cover certain sub-categories of benefits, such as Adventurous Activities/Golfer’s Cover. The maximum benefit limit for baggage delay is SGD 600, with SGD 150 provided for every six hours of delay.

One of the key advantages of the MSIG TravelEasy Standard Plan is that it automatically includes coverage for COVID-19 for both Single Trips and Annual Plans. However, reading the policy document carefully is essential to understand the coverage and exclusions. Overall, TravelEasy Standard Plan is a good option for budget-conscious travelers who want basic coverage for their travel inconveniences.

TravelEasy Elite Plan

TravelEasy Elite Plan is one of the three levels of coverage offered by MSIG’s TravelEasy travel insurance package.

This plan provides comprehensive coverage for worldwide travel, including emergency medical evacuation and repatriation, travel cancellation and postponement, and loss or damage to baggage and personal possessions. With this plan, travelers are also covered for up to S$1,200,000 in personal accident coverage, which includes accidental death and permanent disability.

For travelers returning to Singapore, the TravelEasy Elite Plan provides coverage for overseas medical expenses incurred due to accidental injuries or the onset of sickness. The plan also includes follow-up medical treatment after the trip and COVID-19 travel insurance coverage. The coverage for COVID-19 includes up to S$65,000 in medical expenses for adults below 70 years old and up to S$20,000 for adults 70 years old and above.

Purchasing MSIG TravelEasy travel insurance before embarking on a trip is recommended to ensure adequate coverage. While the listed prices of MSIG travel insurance plans may seem high initially, promotions are often available to keep the prices competitive. As of June 2022, customers can get a 45% discount off single trip MSIG travel insurance plans and 20% off annual travel insurance plans.

TravelEasy Premier Plan

The TravelEasy Premier Plan by MSIG offers comprehensive coverage for travelers seeking protection to have a plan for single trip . The plan includes coverage for medical expenses up to $1,000,000, which includes coverage for COVID-19-related expenses. The Premier Plan also offers up to $15,000 for trip cancellation coverage.

Additionally, the plan includes up to $15,000 in protection for loss or damage to baggage or personal possessions. It’s worth noting that there are sub-limits for different age groups in terms of COVID-19 medical expenses overseas, with up to S$200,000 coverage if you purchase the Premier plan.

If there are changes to your travel plans, the TravelEasy Premier Plan also includes coverage for trip curtailment and trip interruption. It’s important to purchase your travel insurance policy before your trip, as the period of insurance coverage starts from the day after the policy is purchased and ends upon the completion of the trip.

TravelEasy Pre-Ex Benefit

TravelEasy Pre-Ex is a travel insurance policy offered by MSIG Insurance that covers pre-existing medical conditions. This policy has over 50 benefits, including coverage for claims unrelated to pre-existing conditions, such as injuries or illnesses sustained during the trip. Benefit 52 covers claims arising from a pre-existing medical condition requiring hospitalization when you are overseas.

The policy also offers comprehensive travel benefits for claims unrelated to pre-existing medical conditions such as baggage delay, loss of travel documents, personal money, and personal accident cover.

TravelEasy Pre-Ex has no upper age limit, so whether you are 70 or 80, you can get travel insurance coverage with this policy. The coverage for overseas medical expenses related to pre-existing conditions is capped at S$75,000, S$100,000, and S$150,000 for Standard, Elite, and Premier plans, respectively. If you plan to travel with pre-existing conditions, TravelEasy Pre-Ex is a good option.

What are other benefits under travel insurance by MSIG for Travel Inconvenience?

MSIG Travel Insurance Traveleasy offers comprehensive coverage with over 50 benefits. Apart from covering medical expenses, lost luggage, and flight cancellations, MSIG also offers additional benefits subject to the policy across all travel, including changes in a travel advisory, Travel cancellation, and travel postponement, provided you and your travel companions are not traveling against the advice of a medical practitioner or government advisory.

You purchased your policy before the advisory was issued. MSIG provides coverage for additional administrative and travel expenses incurred due to the cancellation, delay, or rescheduling of your flight, including expenses incurred to book onward travel transportation available for the next flight in case of a missed travel connection.

Provided that the travel insurance is bought before the warning issued by the Singapore government, MSIG also offers coverage for administrative and travel expenses incurred due to cancellation or postponement of the trip, such as visa fees and accommodation deposits.

MSIG Travel Easy also provides up to $1,200,000 in personal accident cover, which includes accidental death and permanent disability. MSIG offers three levels of coverage with varying benefits and claims payouts: Standard, Elite, and Premier.

MSIG travel insurance also offers promotions to keep their prices competitive, like the current 45% discount off single trip MSIG travel insurance plans and 20% off annual travel insurance plans (ends 30 June 2022). MSIG is a part of MS&AD Insurance Group, a leading insurer in Asia with a presence in over 46 countries worldwide.

It is important to note that coverage is subject to the terms and conditions of the travel policy and should be purchased through a reputable insurance broker.

Travel insurance by MSIG offers coverage for unforeseen events that may disrupt your travel plans. If public transport delays occur due to circumstances such as strikes, riots, civil commotion, poor weather conditions, natural disasters, breakdown of public transport, or airport closures, the policy will pay for any additional administrative and travel expenses incurred to book alternative transport to the same destination.

In addition, the policy also provides coverage for other potential risks such as medical expenses incurred overseas due to pregnancy-related illnesses, replacing a traveler in case of serious injury, illness, death, or that of their family member or travel companion, and more.

Moreover, while the coverage limit for emergency evacuation is slightly low in the Standard plan, the overall coverage offered is adequate. The premium for a 7-day trip to South Korea starts from S$64, and for a 14-day trip to Germany, the premium starts from S$159.50 under the Standard plan.

It is important to note that the policy’s prices are subject to promotions and discounts, such as a 45% discount off single trip MSIG travel insurance plans and 20% off annual travel insurance plans (ends 30 June 2022).

Overall, MSIG’s travel insurance policy is a comprehensive solution to protect your travel plans from unforeseen disruptions.

Why MSIG Travel Insurance?

MSIG covers the insolvency of licensed travel agencies registered with the Singapore Tourism Board (including NATAS-registered travel agencies).MSIG Travel Insurance is a great option for travelers looking for peace of mind during their journeys. One of the main benefits of MSIG travel insurance is its worldwide coverage, which includes medical and travel assistance services available 24/7.

MSIG offers several plan types, including Travel Easy Standard, Elite, and Premier, each providing varying levels of coverage for trip cancellation, lost or damaged baggage, and medical expenses incurred during the trip. The Travel Easy Pre-Ex plan also covers pre-existing medical conditions up to $200,000 in medical evacuation and repatriation expenses.

MSIG Travel Insurance also offers protection in the event of insolvency of licensed travel agencies, allowing for reimbursement of additional travel and accommodation expenses. Furthermore, MSIG has a strong presence in Southeast Asia, with dedicated offices in Thailand and Vietnam, making it a convenient option for travelers in these regions.

MSIG Travel Insurance is a reliable option for travelers seeking comprehensive coverage, worldwide protection, and assistance services. Its range of plan types, additional coverage options, and regional presence makes it a top choice for travelers looking for peace of mind.

How to buy MSIG Insurance?

To purchase MSIG Travel Insurance, residents of Singapore can apply for the policy online through the MSIG website or the company’s authorized agents. Those residing in Singapore on a work permit or long-term visit pass may also apply for travel insurance coverage. It is important to note that different plans have different coverage limits and requirements.

When purchasing MSIG Travel Insurance, customers must provide details about their trip, such as travel dates, destinations, and the number of travelers. The policy covers changes to travel arrangements, such as delays caused by natural disasters, public transport breakdowns, or airport closures.

How much do I have to pay for travel insurance offered by MSIG?

The cost of MSIG travel insurance varies depending on the duration of your trip and the coverage you choose. Based on the information provided by MoneySmart.sg, a 7-day trip to Australia will cost between $74 to $143 in premiums with MSIG Travel Insurance.

Meanwhile, a comparison made by AsiaOne revealed that the payout for overseas medical fees due to Covid-19 is $65,000, which falls short of other policies offering $100,000 and upwards in claims.

It’s worth noting that the coverage and premiums may differ based on the policy and region. For instance, MSIG Hong Kong refunds single and annual trip plans provided the customer gives them seven days written notice before embarking on the journey.

On the other hand, MSIG Malaysia offers TravelRight Plus Insurance, which provides coverage for travel cancellations, flight delays, stolen travel documents, overseas medical expenses, and follow-up medical treatment.

Their maximum limit for any single article, pair, or set of articles is HK$2,000, while the maximum limit for all sports equipment, valuables, cameras, camcorders, and audio/video equipment is HK$5,000.

To determine the specific cost of MSIG travel insurance, it is best to check their website and review the policy wording, coverage, terms, conditions, and exclusions that apply to your region and type of policy.

MSIG Traveleasy travel insurance promotions

MSIG Travel Insurance offers a range of promotions and discounts on its insurance plans, including single trip and annual travel insurance plans. Currently, customers can avail of a 45% discount on single trip MSIG travel insurance plans and a 20% discount on annual travel insurance plans, which ends on June 30, 2022.

MSIG Travel Insurance provides destination-specific insurance policies for customers planning trips to various parts of the world. The policies offer medical coverage and emergency medical evacuation tailored to that region. For customers traveling to Asia, the policies provide coverage for medical emergencies and evacuation.

MSIG’s travel insurance plans to cover additional administrative and travel expenses incurred to book alternative transport to the same destination if there are delays to public transport due to strikes, riots, civil commotion, poor weather conditions, natural disasters, breakdown of public transport, or closure of the airport.

Customers can use promo codes to avail of discounts on MSIG Travel Insurance plans. CouponAnnie has five active savings regarding MSIG Insurance, including one promo code, four deals, and no free delivery savings. Customers can get up to a 75% discount on the plans.

MSIG Travel Insurance regularly updates its website with attractive promotions and discounts on its plans. Customers can enjoy 40% off the single trip plan and 20% off the annual plan. Check back regularly for the latest offers.

How do I make a claim for MSIG travel insurance?

If you need to make a claim for MSIG travel insurance, the process is easy and straightforward.

Here are the steps you need to follow:

• If applicable, prepare all necessary documents before contacting MSIG directly or through your credit card provider. This may include your policy details, proof of travel, medical reports, receipts, and other relevant documents.
• Notify MSIG of your claim as soon as possible . You can do this by calling their hotline at +65 6323 8288 if you are overseas or +65 6827 7660 if you are in Singapore. You should provide the policyholder’s name and ID/FIN number or policy number when seeking assistance.
• Provide all necessary information and documentation to support your claim. This may include proof of your travel itinerary, expenses, and the reason for your claim. Claims must be made within 7 days before the policy start date for travel cancellation. The claim must be made due to unforeseen circumstances such as sudden travel advisory or restrictions at the planned destination or in Singapore.
• Wait for the processing of your claim. MSIG aims to provide a smooth claims experience for their clients, and they will keep you updated on the progress of your claim. You can log into your account or contact customer service for updates.

It is important to note that MSIG will pay claims under travel cancellation if the reason for cancellation is due to unforeseen circumstances beyond your control, such as sudden travel advisory or restrictions at the planned destination or in Singapore. Claims must be made within 7 days before the policy start date.

Additionally, suppose you need to pay a claim under section 15 of the policy, which covers travel cancellation. In that case, you need to apply by MSIG insurance within 30 days of the occurrence of the event that caused the claim.

Overall, MSIG has a simple and efficient claims process for their travel insurance policies, and they are committed to providing their clients with the best possible experience.

Compare MSIG Traveleasy with other travel insurance providers

Several reputable travel insurance providers offer comprehensive coverage and competitive rates.

Some of the top travel insurance providers include:

• Allianz Global Assistance 
• AXA Assistance USA 
• AIG Travel Guard 
• World Nomads 
• Seven Corners 
• Generali Global Assistance 
• Nationwide 
• Travelex 

MSIG Travel Insurance is a popular travel insurance provider that offers coverage for various risks and events that may occur while traveling. To compare MSIG Travel Insurance with other travel insurance providers, we can take a look at some of the popular options available in the market.

One such provider is Allianz Global Assistance, which offers various individual and family coverage plans. The plans cover medical expenses, trip cancellation, interruption, and emergency medical transportation. Another popular provider is Travel Guard by AIG, which offers similar coverage for medical expenses, trip cancellation, interruption, and baggage loss or delay.

Singlife Travel Insurance is another provider that offers high maximum payouts for personal accident cover, similar to MSIG TravelEasy [4]. Meanwhile, USI Affinity Travel Insurance Services provides coverage for trip cancellation, emergency medical expenses, and accidental death and dismemberment.

When comparing MSIG Travel Insurance with these providers, it is important to consider the specific coverage needs and budget. MSIG Travel Insurance stands out for offering coverage for pre-existing conditions and automatically including COVID-19 coverage. MSIG TravelEasy also offers three coverage tiers, allowing travelers to choose the most suitable option based on their needs and budget.

Overall, MSIG Travel Insurance is a solid option for travelers looking for comprehensive coverage, including coverage for pre-existing conditions and COVID-19 and the ability to choose from different levels of coverage. It is essential to compare the specific coverage and pricing of different providers before deciding.

How do I contact MSIG travel insurance for further information?

If you need further information regarding MSIG Travel Insurance, there are a few ways to contact them. You can visit their official website and fill out their online contact form with your query, and they will get back to you via email or phone call as soon as possible.

Additionally, you can contact MSIG’s customer service hotline at +65 6827 7660 (operational between 8:45 am to 5:30 pm, from Mondays to Fridays, except public holidays) for general or claims inquiries.

 If you require emergency assistance while onboard, please call MSIG’s 24-hour Worldwide Travel Assistance Hotline at +65 6323 8288. The hotline is available for all MSIG policyholders who require emergency assistance while traveling abroad. It is important to note that the hotline is only available for emergency assistance and non-emergency.

Still, urgent requests should be made through phone claims at MSIG’s customer service hotline at +65 6827 7660 during business hours, from 8:45 am to 5:30 pm, Monday to Friday, except for public holidays.

For general or claims inquiries, contact MSIG’s customer service hotline at +65 6827 7660 during business hours. The hotline can help you with any queries about policy coverage, claim procedures, and other general inquiries. When seeking assistance, it is important to have the policyholder’s name and ID/FIN number or policy number on hand.

Alternatively, you can visit MSIG’s website to learn more about their travel insurance products and coverage options. You can also submit an online inquiry to contact their customer service team through the website. MSIG also has a strong social media presence, and you can contact them through their Facebook, Instagram, or Twitter accounts for further information and assistance.

Moreover, if you prefer to communicate with MSIG Travel Insurance via social media, you can contact them on their Facebook page or Twitter handle. They are quite active on social media and usually respond to customer inquiries within a reasonable time frame.

Renewal of MSIG travel insurance

MSIG offers a convenient way for customers to renew their travel insurance policies through its “Take it Easy” system, which is available on its website [6][7]. This system allows customers to renew their policies online quickly and easily without the need for any paperwork or manual intervention.

To renew MSIG travel insurance using the “Take it Easy” system, customers need to log in to their account on the MSIG website and select the “Renewal” option under the “My Policies” section. They will then be prompted to enter their policy number and other required details to proceed with the renewal process. Once the payment is processed, customers will receive their renewed policy documents via email.

However, if the policy has expired or is company-registered, customers cannot use the “Take it Easy” system for renewal. Instead, they must fill out a form to request a manual quotation. The form requires customers to provide their personal details and policy information, after which they will receive a quotation via email. Customers can then proceed with the renewal process as instructed in the email.

MSIG Travel App

MSIG’s Travel App provides an easy and convenient way for users to manage their travel insurance policies on the go. Users can file claims, view claims status, and request emergency assistance directly from their smartphones. The app also supports MSIG Motor, Home, and Medical Insurance policies.

Additionally, MSIG’s TravelEasy travel insurance policy offers three levels of coverage (Standard, Elite, and Premier) with varying coverage and claim payouts. The policy protects travelers against unexpected events like medical emergencies, lost luggage, and trip cancellations.

Users who purchase TravelEasy plans through MoneySmart can also enjoy up to 40% off all plans and be eligible for a Lucky Draw to win up to S$55,000. Overall, MSIG’s Travel App and TravelEasy policy provide comprehensive coverage and convenient services for travelers seeking peace of mind during their trips.

Frequently Asked Questions

Can i purchase msig travel insurance for multiple trips at once.

Yes. A single MSIG policy can cover multiple visits, so don’t worry! Each journey is unique, so the coverage options and associated costs will vary accordingly.

Does MSIG travel insurance cover trip cancellation due to political unrest or natural disasters?

Yes. Cancellation of your vacation due to things like war or a natural disaster is covered by MSIG travel insurance.

Can I purchase MSIG travel insurance for a single trip or commit to an annual policy?

Yes. Whether you plan to take one trip or ten, MSIG has you covered. If you travel frequently, you can purchase an annual policy from the company.

Does MSIG travel insurance cover lost or stolen personal items?

A: Yes. MSIG’s travel insurance covers theft and loss of personal belongings as optional.

Will my MSIG travel insurance policy cover me if I cancel my trip due to a family emergency?

Yes, trip cancellation due to unforeseen occurrences like a family emergency is covered by MSIG’s travel insurance.

Will my MSIG travel insurance policy cover me if I cancel my trip due to my job?

This is conditional upon the policy terms and the grounds for cancellation. It is recommended that you review the policy’s terms and conditions to determine whether or not cancellations due to employment are covered.

Will my MSIG travel insurance policy cover me if I get sick or injured while traveling?

Yes. An MSIG travel insurance policy often covers medical costs incurred due to a sickness or injury while traveling.

 Will MSIG travel insurance cover me if I change my travel plans due to COVID-19?

Coverage alternatives for disruptions due to COVID-19 are available through MSIG’s travel insurance policies. Depending on the policy you select, the coverage details may vary.

If there are changes to the travel advisory during my travel, can I claim under Section 21 (Shortening the trip) or Section 22 (Travel disruption)?

If there are changes to the travel advisory during your trip, you may be able to claim under Section 21 or Section 22 of your MSIG travel insurance policy. Section 21 typically covers situations where you need to shorten your trip due to unforeseen events beyond your control, while Section 22 covers expenses incurred due to travel delays or cancellations. However, it is important to note that your policy’s specific terms and conditions will determine whether you are eligible for a claim. For example, some policies may require that you have purchased your policy and made your travel arrangements before a certain date (e.g., 7 days before the policy start date) to be eligible for a claim under these sections. Additionally, if you are planning to travel to a destination with known travel advisories or restrictions, it is important to review your policy carefully to understand any exclusions or limitations related to those restrictions. You should also check with your travel provider and stay up-to-date with any changes to travel advisories or restrictions that may impact your trip.

Can a person aged 70 years and above buy travel insurance for a single trip or an annual travel plan?

The availability of travel insurance for individuals aged 70 and above may vary depending on the insurance provider and the plan selected. However, MSIG Travel Insurance does offer coverage for individuals up to the age of 99 years old, provided that they meet the eligibility criteria. It’s important to note that individuals in this age range may face higher premiums and more limited coverage options due to their age and potential health risks. It’s recommended to compare the available plans and read the policy documents carefully to ensure that the desired coverage is included and any restrictions or exclusions are understood.

Am I covered for medical expenses if I tested positive for COVID-19 within 72 hours of returning to Singapore?

MSIG travel insurance covers medical expenses if you tested positive for COVID-19 within 72 hours of returning to Singapore, as long as you purchased a travel insurance plan that includes COVID-19 coverage.

Does MSIG’s travel insurance provide coverage if the travel agency goes bankrupt?

MSIG Travel Insurance does not provide coverage if the travel agency goes bankrupt. However, depending on the policy’s terms and conditions, the policy may provide coverage if the airline or hotel goes bankrupt. It is essential to carefully read and understand the policy’s coverage and exclusions before purchasing it.

Does TravelEasy provide cover for cruise travel?

According to the MSIG website, their TravelEasy plan covers cruise travel under its worldwide plan. However, the coverage may vary depending on the plan option chosen and the policy terms and conditions. Reviewing the policy document or contacting MSIG directly to understand the coverage details and limitations for cruise travel under the TravelEasy plan is recommended.

How can I obtain an unencrypted (non-password protected) TravelEasy ePolicy for submission to the authorities of the country I am traveling to?

To obtain an unencrypted (non-password protected) TravelEasy ePolicy for submission to the authorities of the country you are traveling to, you can contact MSIG’s customer service hotline or email them to request a copy. Alternatively, you can log in to your TravelEasy account, go to the “Policy Details” page, and select the option to download the unencrypted ePolicy. It’s important to note that some countries may require a hard copy of the policy, so it’s best to check the specific requirements of your destination country.  

If I decide not to proceed with my trip, can I recover the premium paid for my TravelEasy policy?

Generally, TravelEasy policies come with a free-look period during which you can cancel your policy and receive a full refund of the premium paid, provided you haven’t made any claims, and your trip hasn’t commenced. However, if you decide to cancel your policy after the free-look period, you may not be entitled to a refund. It’s important to carefully read the policy terms and conditions to understand the cancellation and refund policy.

If I did not seek medical treatment for an injury or illness during my overseas travel, can l recover medical expenses incurred in Singapore after my return to Singapore?

No, you cannot recover medical expenses incurred in Singapore after returning from overseas travel if you did not seek medical treatment for an injury or illness during your trip. Travel insurance typically covers medical expenses incurred during the trip, not after the trip.

What Countries Are Covered Under MSIG TravelEasy Travel Insurance?

MSIG TravelEasy travel insurance offers coverage for both domestic and international travel. The countries covered by MSIG TravelEasy travel insurance are divided into two areas, namely Area A and Area B, and the premiums for coverage depend on the area in which you are traveling. Area A includes Brunei, Cambodia, Indonesia, Laos, East and West Malaysia, Myanmar, Philippines, Thailand, and Vietnam. Area B includes Australia, China (excluding Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, and Taiwan.

In conclusion, MSIG Travel Insurance offers comprehensive coverage and flexibility for travelers abroad. With over 50 benefits, including coverage for trip cancellations, medical expenses, and lost or damaged baggage, MSIG’s TravelEasy plans cater to different levels of coverage needs and budgets.

Additionally, their flagship travel insurance plan automatically includes COVID-19 coverage, providing peace of mind for travelers during these uncertain times.

MSIG’s TravelEasy Pre-Ex plans also cater to travelers with pre-existing medical conditions, providing coverage for injury or illness sustained during the trip and emergency medical evacuation. The absence of an age limit for coverage makes it an ideal option for senior travelers.

The company’s commitment to customer service is evident through its user-friendly online platform, which allows easy comparison of plans and purchasing. Additionally, they have a dedicated claims team available 24/7 to ensure a hassle-free claims process.

While the price of MSIG’s travel insurance plans may vary depending on the destination country, the coverage benefits and customer service quality make it a popular choice among travelers. MSIG Travel Insurance provides a comprehensive and reliable option for travelers seeking peace of mind and protection during their trips abroad.

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