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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Leadership Team

• Regional Leadership
• Global Leadership

Chief Executive Officer, Asia

Joining Westminster Travel in 2008, Larry Lo is responsible for the overall management, sales operations and continued development of strategic alliance partnerships across the Asia region.

He started his career in 1988 as a Travel Consultant and worked in several travel companies in Hong Kong and Canada gaining an in-depth insight into the international travel industry. Today, Larry manages the CTM business in Hong Kong, Mainland China, Taiwan, Singapore and Japan.

He currently serves on the Executive Committee of the Society of IATA Passenger Agents (SIPA) and IATA Agency Programme Joint Council – Hong Kong (APJC), and as a Director of World Travel Agents Associations Alliance (WTAAA).

Chief Financial Officer, Asia

Sharon is an experienced professional accountant in travel industry for over 20 years, she joined the Group as Financial Controller of Westminster Travel in 2007.

Apart from overseeing and managing the spectrum of finance and accounts of CTM Asia, she is also responsible for merger and acquisition, business strategy and development as well as corporate governance and compliance. Sharon started her career in PricewaterhouseCoopers, she worked in a Hong Kong listed company prior to joining CTM. She had gained extensive exposures in IPO, business set-up, acquisitions, disposal as well as integrations. 

Sharon is a qualified accountant holding Bachelor of Arts (Hon) Degree in Accountancy, a fellow member of the Association of Chartered Certified Accountants and the Hong Kong Institute of Certified Public Accountants. 

Zamil Murji

Chief Technology Officer, Asia

Zamil has more than 18 years of experience in the IT industry, most recently he was working as Head of Technology Optimization APACMEA at Travelport, a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. During his time at Travelport, Zamil led a team of highly skilled and diverse individuals across APACMEA region to deliver customer focused solutions/products as well as focus on talent development and change management.

Over the course of his career in the technology space, Zamil has gained vast experience in project management, software / product development and technology optimization. His customer centric approach and relentless commitment to improve business process across the SDLC are a huge advantage for CTM’s continued drive to provide the most innovative and cost-effective business travel management solutions to the corporate market.

General Manager – Sales and Client Value Management, Asia

Joining CTM in May 2016, Eugene oversees the sales, client value management and implementation teams across the region. Apart from that, he is also responsible for rolling out CTM proprietary’s SMART technology and providing implementation support to CTM partners in Asia.

Eugene started his career in 1999 as Support Account Manager in a software house providing training and onsite support for the company’s suite of software packages. Eugene first foray into travel started with a leading global GDS. Since then, he has accumulated more than 20 years of experience in the travel and GDS industry, operating in various divisions across the organisation from training, online solutions, product marketing to commercial and sales.

Prior to joining CTM, he was with another Global Travel Management Company managing the regional operations across 18 markets in the APAC region.

General Manager of Supplier Relations, Asia

As a core member of the CTM Global Supplier team, Calvin’s main role is to drive and optimize supplier partnerships and revenue in the Asia region. His aim is to develop strategies that not only meet, but exceed the expectations of airlines, hotels, and other suppliers. His focus is on adding value to clients and, more importantly, achieving exceptional revenue results for CTM.

With more than three decades of experience in airlines and the travel industry, Calvin’s professional background instills confidence in representing CTM as the face and voice of the company to suppliers and all stakeholders across the service chain in Asia.

General Manager, Taiwan

Prior to joining CTM Taiwan, Ted has years of experience in group travel and cruise market in North America as well as TMC experiences in Taiwan, Shanghai, Beijing, and other greater China markets. He joined CTM Taiwan in 2016 and is responsible for the overall management of the Taiwan operations.

Relocated to Taiwan in 2007, Ted joined a regional based travel management company with a global networks alliance. From 2008 to 2016, Ted worked from supervisor role all the way to Assistant General Manager in Taiwan office, and was seconded to Shanghai and Beijing offices for few years to lead greater China Sales and Corporate Account Servicing teams. In 2015, Ted took up the extra role as Assistant General Manager for Regional Programme Coordination, representing Group Companies in global alliance board meeting and global conferences.

In fall of 2016, Ted joined CTM Taiwan office and working toward building a professional office that is promoting socially, culturally, environmentally awareness in workplace and to deliver best in class corporate travel programme for the clients.

Eiji Fujimoto

General Manager, Japan

Eiji Fujimoto brings 30 years of experience in business travel management to the role of General Manager, Japan at CTM, including managing a number of global travel accounts from Australia, UK and the US. He has worked with a variety of global travel networks, managed global travel RFPs and implemented more than 40 international accounts in Japan. Eiji brings a wealth of experience in global and regional travel program consolidation.

Before joining CTM Japan, Eiji was the Representative Director of Tokyo Masters and was responsible for all aspects of business operations. During his time at Tokyo Masters, Eiji served a number of well-known multinational companies.

Head of Sales, China

Ronnie has dedicated over 11 years to Corporate Travel Management. He has a particular focus on local business development and is passionate about building strong professional relationships and solving unique client problems. In his role, Ronnie provides leadership to the China sales and client management team. He also assists in retaining current clients through account reviews and re-tender processes. As the lead for local sales in China, he works closely with colleagues from all departments and offices in the country and across Asia.

Before joining CTM in 2014, Ronnie gained experience at American Express Global Business Travel, FCM Travel Solutions, and 99 bill, a Payment Solution Company.

Jamie Pherous

Executive Director, Managing Director

Director since May 2008

Jamie Pherous founded Corporate Travel Management Limited (CTM) in Brisbane in 1994. He has built the Group from its headquarters in Brisbane to become one of the world’s largest travel management companies.

Prior to establishing CTM, Jamie was employed by Arthur Andersen, now EY, as a qualified Chartered Accountant, specialising in business services and financial consulting, notably in Australia, Papua New Guinea and the United Arab Emirates.

Laura Ruffles

CEO ANZ / Asia / EU

Director since December 2015

Laura Ruffles is CTM’s CEO ANZ / Asia / EU. She has significant local, regional and global industry experience and, in a career of more than 30 years, has led teams across sales, account management, operations and technology. Laura is responsible for all aspects of CTM’s business performance across AU/NZ, Asia, and European regions as well as CTM’s technology offering. She joined CTM in 2010 and has been a key contributor to its successful growth. She is also a Director of the Australian Travel Industry Association.

James Patterson

Acting Global Chief Financial Officer

James Patterson joined CTM in January 2020 as Global Treasurer. Since then he moved to the role of General Manager Finance, and then to Acting Chief Financial Officer in 2023. He has over 20 years of experience, and has held senior finance roles in listed entities in the banking and transportation sectors. James’ corporate background includes banking, treasury and financial markets focussed roles, with exposure to M&A and project management.

James holds a Bachelor of Business and is a Certified Practising Accountant.

Shelley Sorrenson

Global Chief Legal Officer & Company Secretary

Shelley Sorrenson joined CTM in November 2021 as Global Chief Legal Officer & Company Secretary. Shelley is a pragmatic and commercially driven corporate legal and governance practitioner with over 14 years of experience. She has served as General Counsel and Company Secretary of ASX-listed and unlisted financial services companies and held roles at the Australian Securities and Investments Commission and in private practice.

Shelley holds a Bachelor of Justice, Bachelor of Laws and a Master of Laws. Shelley is a Member of the Australian Institute of Company Directors and an Associate of the Governance Institute of Australia.

In her personal time, Shelley is also a Non-Executive Board Director of several not-for profit organisations with a focus on supporting women and disadvantaged youth.

Eleanor Noonan

Global Chief Operating Officer

Eleanor Noonan joined CTM in August 2022 as Global Chief of Staff, and in 2023 moved into the role of Global Chief Operating Officer. She has held various roles within travel, government and financial services, and most recently was Chief Operating Officer of a superannuation fund.

Eleanor is commercially driven, values focused and passionate about leading high-performance teams and inspiring stakeholders to support a clear people and business growth agenda. Eleanor is skilled in developing and executing customer-centric business strategies, leading large-scale change initiatives, and achieving operational excellence.

Eleanor holds a Master of Business and is a Member of the Australian Institute of Company Directors.

Karen Janssen

Global Chief Information Officer

Karen has worked in the travel industry for 20 years. Starting out as a travel consultant, she progressed through her career in nine key positions across three different countries before finally becoming CIO with a major travel management company.

In March 2016, Karen joined Corporate Travel Management (CTM) as Project Manager MI and was promoted to Chief Information Officer Europe less than six months later. Since then, she has successfully overseen the implementation of CTM’s Global MI system and been a pivotal member of the organisation’s technology transformation project team. In January 2022, Karen assumed the role of Global Chief Information Officer.

Richard Goldberg

Global Chief Data Officer

Richard Goldberg joined CTM in 2022 as Global Chief Data Officer. His responsibilities include leading the data strategy, data governance, data quality, MIS/BI reporting, and data management for the organisation. Richard has over 25 years executive data management and technology experience. Prior to joining CTM, Richard was the Managing Director and Chief Data Officer at the Bank of China where he was responsible for standing up the Chief Data Office and positioning data as a corporate strategic asset.

Over his career, Richard has held various senior data leadership positions for many organisations including Bank of China, GE Capital, Citibank, and IBM.  Richard is a champion for leveraging the use of data to optimise the business experience for customers and enhance data capabilities for internal stakeholders.  Richard’s extensive accomplishments and experience in data leadership and management was recognised as he was selected as the 2022 dataIQ Top 100 Most Influential People in Data.

Tim Krueger

Global Chief Information Security Officer

Tim Krueger has worked in the IT industry for over 30 years. Throughout his career he has worked as a database administrator, developer and team lead and included various executive positions, including Chief Technology Officer and Chief Information Officer.

Because of his broad experience across the IT industry, Tim quickly realised the importance of protecting company information assets and established one of the first security programs within the travel industry. He is accredited by the ISACA organisation as a Certified Information Security Manager and has been for over 10 years.

Tim is passionate about sharing his experience and encouraging the continual development of the security industry and serves as a mentor and contributing member within the sector, including active participation as a member of the planning committee for local and regional IT and Security Symposiums.  In the beginning of 2023, Tim was recognised for his accomplishments and expertise and promoted to the Global Chief Information Security Officer for CTM where he oversees the ongoing oversight and governance of the corporation’s security, privacy and risk organisation.

Annabel Ausmus

Global Chief Marketing Officer

Annabel Ausmus is an experienced marketing and communications professional with more than 20 years’ experience managing digital and traditional marketing strategy and implementation in both B2B and B2C disciplines. She is responsible for the CTM Group’s global marketing, communication and brand strategy across its portfoilio of travel brands.

Joining CTM in 2010, Annabel brings a wealth of travel industry marketing experience to CTM, having worked across corporate, leisure (luxury to budget brands), events, wholesale and loyalty travel for privately owned, listed entities and not for profit organisations.

Annabel holds a BA (Hons) degree in Journalism, is a Certified Practicing Marketer (CPM) and an Associate Member of the Australian Marketing Institute (AMI).

Tracey Edwards

Event Travel Management - Global Strategic Lead and GM AU/NZ

Tracey has been with ETM since its inception in early 2011 and brings more than 30 years’ experience in the travel and event industry managing operations around the world, including three years living, establishing and growing an event business in China. Over the past 8 years the ETM team, under Tracey’s leadership, has evolved from a localised specialist Sydney office to a global offering with more than 100 staff across the world, providing a range of expert event, meeting and group travel services. Tracey ensures the team are delivering event solutions that meet our clients’ diverse needs and are at the forefront of technological efficiency. These achievements have been recognised by the industry, including winning the AFTA award for ‘Best Business Events Travel Agency’ multiple times.

Lauren Hook

Head of Sustainability

Lauren Hook joined CTM as the Head of Sustainability in November 2023. She has a strong compliance, governance, and finance background both in Australia and internationally. In her previous roles, Lauren has led the risk, audit, and sustainability functions at an ASX-listed technology company and she has extensive airline and audit experience.

Lauren holds a Bachelor of Commerce, qualified as a Chartered Accountant, is a member of the Institute of Internal Auditors, and is a fellow of the Governance Institute of Australia.

Ewen Crouch AM

Independent Non-Executive Director

Director since March 2019

Ewen Crouch was a Partner at Allens from 1988 – 2013. He served as a member of the firm’s board for 11 years, including four years as Chairman of Partners.  His other roles at Allens included Co-Head Mergers & Acquisitions and Equity Capital Markets from 2004 – 2010, Executive Partner – Asian Offices from 1999 – 2004 and Deputy Managing Partner from 1993 – 1996. He was a director of Mission Australia from 1995, including as Chairman from 2009, until retiring in November 2016.

Mr Crouch is a Non-Executive Director of BlueScope Steel Limited (since March 2013) and Chair and Non-Executive Director of AnteoTech Limited (since April 2022). He is a Fellow of the Australian Institute of Company Directors, Chair and Non-Executive Director of RSL LifeCare Ltd (since October 2022) and a Director of Jawun (since September 2015). He served as a member of the Takeovers Panel from 2010-2015, as a member of the Commonwealth Remuneration Tribunal from 2015 – 2019, as a Director of Sydney Symphony Orchestra from 2009 – 2020 and as a Non-Executive Director of Westpac Banking Corporation from 2013 to 2019.

Director since January 2020

Jon Brett  was formerly an executive director of Investec Wentworth Private Equity Limited, and an executive of Investec Bank (Australia) Limited. He was also the CEO of Techway Limited which pioneered internet banking in Australia.  Jon brings extensive strategic, board and management experience to CTM, particularly in the areas of finance and corporate advisory.

Jon is  currently Executive Chairman of Stridecorp Equity Partners, an AFSL licensed fund manager specialising in private equity. Jon is a Non-Executive Director of Mobilicom Limited (since September 2018). His former directorships include Godfreys Group Limited, The Pas Group Limited, Deputy President of the NRMA and Vocus Group Limited since its listing on the ASX.

Sophie Mitchell

Director since September 2019

Sophie Mitchell has over 30 years of corporate advisory, capital markets and equity research experience. She retired from Morgans in June 2019 after over a decade as an Executive Director in Morgans’ Corporate and, prior to this, she was Morgans’ Head of Research.

Sophie is a Non-Executive Director of Morgans Holdings (Australia) Limited, Firstmac Limited, Myer Family Investments Limited, and Tourism Holdings Limited, and Chairman of HealthcareLogic Global Limited (retired July 2023). She was a member of the Australian Government Takeovers Panel between 2009 and 2018.

Marissa Peterson

Director since October 2022

Marissa Peterson is President and CEO of Mission Peak Executive Consulting, a Silicon Valley leadership coaching business. She is based in the United States and brings extensive experience in governance, technology and digital transformation, and executive development.

Marissas’s extensive board experience includes past roles as Chairman of optical communications solutions company, Oclaro, between 2013 and 2018, and as a Non-Executive Director of ASX-listed Ansell, from 2006 to 2021. She has also been a Director of a range of US-based companies including Humana, Supervalu, Children’s Hospital of Stanford, Quantros and Covisint, and a Board Trustee of Kettering University.

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The 5 best corporate travel management companies in Hong Kong

1. travelperk.

• Extensive inventory worldwide - Book flights, trains, hotels, car rentals, or even an Airbnb for a hassle-free corporate travel experience.
• Fast, 24/7 customer support - Speak to a real person by phone or online chat to get your travel issues resolved immediately. Available 24/7 all year round, you're never left in the lurch when a travel emergency arises.
• FlexiPerk - Gives you the most flexible business travel , ever. Book any flight, hotel, car, or train at any rate, and cancel anytime and get 80% of your money back, no questions asked.
• TravelCare - TravelCare keeps your employees safe during their trips , alerting them to any urgent information affecting their travel.
• Integrated travel policy & approval flows - Create and customize your ideal travel policy in under two minutes. Built-in policies make it simple for employees to stay within budgets and stay in control of their travel without being micromanaged.
• Centralized invoicing - Get one invoice for all your purchases and pay just one provider. Don't waste any more time chasing down invoices.
• Easy & real-time expense reports - An intuitive, easy-to-use expense management interface enables you to track employee spending in real-time.
• VAT recovery helps you save up to 25% on your annual corporate travel expenditure.
• GreenPerk - Set travel emissions targets and drive down traveler emissions through accurate data, and work with carbon compensation solutions.
• Integration with third-party software - Easily connect with a catalog of third-party software integration partners and access some great apps from health and wellness to meeting spaces.
• Events management - From kick-offs and offsites to seasonal parties, organize your work events with ease and enable remote and hybrid teams to connect in real life.

Start saving money on business travel for your company today!

2. ctl connexus.

• Extensive global supplier network
• Return on investment management
• 24/7 customer support
• Centralized booking and management platform
• Travel insurance and duty of care solutions
• Bespoke corporate travel packages

3. SAP Concur

• VAT reclaim services on all business travel
• Extensive international travel options
• Integration possibilities with apps like Uber and Airbnb
• Expensive management services
• Comprehensive customer support
• End-to-end itinerary management
• Invoicing services

4. FCM Travel

• Operations in 95 countries across the globe
• FCM’s Online Booking Tool allows you to customize policies based on department or traveler
• 24/7 customer support services
• FCM Reporting offering AI-assisted data analysis
• Sustainable travel options
• Travel technology suitable for both SMBs and larger corporations
• Dedicated account management and travel consultants
• Expense management services

5. Travelux

• Policy compliance support
• Visa requirement support
• Tailor-made itineraries
• Real-time updates and notifications from a mobile app
• Comprehensive travel insurance packages
• Specialized MICE travel consultant
• Business travel expense management

How to choose the right corporate travel management company in Hong Kong

• Technology - The driving force of modern travel, your chosen corporate travel company in Hong Kong should be able to integrate the right travel tech for your business. The right travel technologies can help you manage risk, automate repetitive processes, and identify time and cost savings.
• Flexibility - Travel plans can change. A TMC that makes adjusting travel arrangements simple is a must to make life easier for travel planners and travelers alike.
• Responsiveness - Travel disruptions happen. When they do, you want a business travel management company that's available and responsive to tackle any problems that arise. Ideally, you want to communicate with a real human rather than a bot when time is of the essence.
• Comprehensiveness - You want a corporate travel management company that covers everything. A TMC should be your one-stop shop for all things business travel related . From booking flights and accommodation to managing travel expenses, you want to limit the number of touchpoints to ensure a streamlined travel management process.

Book your next corporate trip today

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

Top 20 best apps for business travelers

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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

Don’t show this again

CTM is an award-winning global provider of innovative and cost-effective travel management solutions to the corporate market. We understand the complex travel needs of businesses large and small in every global market, and are committed to developing tailored travel solutions that drive results.

The CTM Global Network provides customers with consistency and assurance wherever they travel. Combining CTM’s wholly owned operations across Australia and New Zealand, North America, Europe, and Asia and a global network of best-in-class independent travel management companies across approximately 100 countries, the CTM Global Network allows our customers to enjoy consistency of service supported by compatible systems and processes in every market they travel in for maximum savings, efficiency and compliance.

So whether you’re accessing CTM’s network in Paris, Seattle, Sydney or Taiwan, rest assured you’re working with a local leader in travel management who truly understands your business’s travel needs.

That’s the CTM difference.

Looking for a global travel solution?

CTM provides an extensive, reliable and flexible travel management solution for global businesses who require quality local market expertise underpinned by consistent technology and consolidated reporting.

The CTM Global Partner Network provides localized service solutions in the following countries and territories.

If you’re looking for a travel partner in a region not listed below, simply contact our team to discuss your travel needs.

CTM Australasia

• New Zealand
• Bangladesh*
• Philippines*
• South Korea*
• United Kingdom
• Bosnia & Herzegovina*
• Czech Republic*
• Luxembourg^
• Netherlands^
• Republic of Ireland^
• Switzerland^

CTM Middle East & Africa

• UAE – Dubai*
• Ivory Coast*
• Mauritania*
• Mozambique*
• Saudi Arabia*
• South Africa*

CTM Americas

• United States of America
• Argentina #
• Costa Rica*
• Dominican Republic*
• El Salvador*
• Puerto Rico*

# Dedicated CTM service team.

* Serviced by a CTM Global Partner agency.

^ Serviced by the CTM Eurocenter.

Note – CTM Global Partner locations as at 21 March 2024.

• Travel management Toggle submenu Egencia Overview Travel management solutions Amex GBT Neo1 Amex GBT Select Amex GBT Ovation Amex GBT Lawyers Travel Manage your corporate travel programme Corporate travel policy Travel risk management Travel expense management Reporting Travel management consulting Industry Solutions Transportation & Logistics

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See how Egencia works

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• About Egencia

Corporate Travel Management, Business Travel Services & Solutions

Modern corporate travel management for the fast-changing travel landscape

Manage risk. Support traveller well-being. Plan for the future.  How can Egencia™ help you modernise your corporate travel programme?

The only proven global B2B travel tech platform

Egencia is always working to deliver travellers, travel managers, and travel arrangers unrivalled choice, value, and experience, with the powerful backing of Amex GBT.

We’re in a league of our own

Our platform can be optimised for all types of users, in companies big or small.

Tech is in our DNA   We originated in the labs of global tech giants and now we are part of the world's most valuable B2B travel solution.

AI-driven insights   Our AI delivers custom user experiences that add value to your company’s travel programme.

Suite of APIs   Amex GBT Egencia’s open API platform gives you the ability to build robust integrations that help you automate, connect and simplify your travel and expense management.

Unbeatable travel content We lead the industry with over 290 global airlines and 650,000 lodging partners.

Industry-first NDC capabilities Amex GBT Egencia is the first to offer new distribution capabilities to our clients. 

Amex GBT Egencia Preferred Rates  We offer the best value for business travel with access to special discounted air fares.

The unique content from Amex GBT Egencia provides unrivalled choice and value for air, hotel, car and rail.

Our technology-driven customer service and commitment to excellence puts Amex GBT Egencia on another level.

Industry leader in service Our platform and services are consistently rated above 95% satisfaction by customers.

Best-in-class traveller support We provide services to more than 2 million travellers in over 60 countries.

Globally proven Amex GBT Egencia proudly supports over 9,000 companies of all sizes around the world.

Constant innovation We consistently deliver enhancements and innovation across our online and offline services.

Smartest shopping experience Our technology provides the smartest, quickest shopping experience to give the best routes and rates based on user preferences.

Proven optimisation Our AI and machine learning deliver the best experience and enhancements for savings, traveller well-being and sustainability.

We lead the industry in innovation, with data insights from 100s of millions of transactions every year.

The world’s business travel platform

• Companies of all sizes in more than 60 countries trust Amex GBT Egencia to modernise their corporate travel programmes.
• We deliver simple, consumer-like business travel that users love and fast, knowledgeable support for unexpected moments.
• With a globally consistent platform and skilled travel programme management, rest assured that your travel programme is optimised to manage risk while maximising ROI.

Ready to update your travel programme?

If now is the time to redesign your corporate travel programme to manage risk, support traveller well-being and monitor your travel spend, this toolkit can help.

Amex GBT Egencia helps you stay connected

14 million business trips were made with Amex GBT Egencia last year. As your travel management company, we’ll be with you every step of the way.

Managing travel risk

Travel risk management has never been more important. Find out how you can manage risk, deliver duty of care and make your business travellers feel secure.

• A comprehensive and quickly adaptable business travel policy is crucial. Use this free guide to help you create a travel policy that adapts to your needs.
• Make traveller well-being a priority. Inform, alert and assist them in real time via the mobile app and online booking tool.
• Reduce risk by improving travel policy compliance.

Putting traveller well being first

You want employees to feel fully supported from the time they book until they return home. Amex GBT Egencia travel experts are ready to assist.

• Learn how you can enhance your duty of care policies for travellers
• Travel booking is only one part of the equation. Traveller safety is the other. Use this pre-travel safety checklist as a guide
• Learn how Amex GBT Egencia hotel partners are delivering  new hygiene programmes
• Put your travellers in the driver’s seat and take advantage of our fleet of 5 million car rental options worldwide

Savings and ROI

Even as the travel industry changes, businesses still need to make strategic decisions based on cost and ROI. Amex GBT Egencia can help you boost your bottom line.

• Gain insights, identify savings and optimise travel spend in real time with Amex GBT Egencia Analytics Studio
• Find out how Umpqua Bank maximised its business travel ROI with Amex GBT Egencia
• Amex GBT Egencia travel services can help simplify expense management . Easily track travel expenses that reflect spending with personal or corporate credit cards
• 19 ways our travel management solutions can help you save time and money

Amex GBT Egencia empowers over 2 million business travelers to get the most out of their business travel. Shouldn’t you be one of them?

Amex GBT Egencia’s G2 Winter 2024 Awards

Are you considering a return to business travel.

Amex GBT Egencia partners with Festive Road to offer a permissible travel framework to evaluate an organisation’s overall readiness to travel based on corporate, individual and government regulations.

Are you an Amex GBT Egencia travel customer?

I'm a business traveller, i manage travel, recommended for you.

Request a demo to see what Amex GBT Egencia travel management solutions can do for you.

Already a customer? Contact Amex GBT Egencia customer service .

Ever since June 1983, team members at Travelux Ltd have continuously committed to customer service with a personal touch. We offer exceptional assistance to our clients for international corporate and leisure travel. As we are approaching our 40th Anniversary in 2023, we once again assure you our traditional etiquette stays on.

In the start of 2024, we are pleased to announce that we are now partner of Advantage Global Network. Advantage Global Network is a network of like-minded corporate travel specialists with Partners in 80+ countries, who together employ over 30,000 staff across 6,000 locations using end-to-end technology in all regional markets with access to consolidated data, the partnership will enable us to provide a truly global service as well as local service excellence to our clients.

Travelux is compliant with the Payment Card Industry Data Security Standard (PCI DSS) and have implemented the necessary security controls and processes to ensure the protection of cardholder data, including maintaining secure networks, protecting cardholder data, and regularly monitoring and testing security systems. Our compliance with the PCI DSS is validated by a Qualified Security Assessor (QSA) and Approved Scanning Vendor (ASV), as required by the Payment Card Industry Security Standards Council.

At Travelux, we take our environmental and social responsibilities seriously. As part of ESG, we committed to sustainability and reducing our environmental impact through our Climate Action initiatives. Our dedicated team continuously works to find greener solutions to safe our beautiful planet, we believedthat sustainability is a responsibility and we’re proud to be taking steps towards a more sustainable future. Travelux Ltd is pleased to announce that we have participated in Cathay Pacific’s emission offset programme - Fly Greener Programme. The emissions were offset through Cathay Pacific’s 4 different projects, these projects ae certified under the Gold Standard to ensure that they are verifiable, credible and make a difference to local communities and the environment. Going green is our mindset, our approach, our lifestyle.

Travelux committed to customer satisfaction since 1983 We know travel, and understand our customers!

Our highly experienced corporate travel executives, with over 15 years of experience in average, provide professional business travel  recommendations and solutions to meet our corporate client’s travel needs, from flight to hotel accommodation, car transfer , visa requirements and applications.

With almost 40 years’ experience in managing your travel managements, we pride ourselves in creating unique leisure travel experiences with personalised service for each client.

Learn English in a beautiful native English speaking country. Peaceful, safe and remarkable experiences! Enrich your child’s summer by joining English summer school from Canada or the UK. Let them to learn English in small groups with teenagers coming from different places of the world and making friends.

The alternative way of doing business travel 

Corporate travel is about so much more than booking flights. That’s why FCM Travel offers a breadth of corporate travel services through our talented teams and innovative technology. 

Our approach to end-to-end business travel brings control to your corporate travel programme and delivers value through savings, efficiency and productivity. 

Synced up service  

Our talented travel consultant teams are based in 95+ countries and available 24/7. Specialist VIP travel services can be arranged for executives and c-suite travellers. 

Our world-class onboarding and solution design teams will ensure your programme is made-to-fit from the start, and you’ll get proactive, consultative account management . 

Empowering travel control 

With FCM Platform, you get globally consistent travel technology software incorporating online booking tools, omni-channel travel approvals, live chat, reporting, communication and more. 

Intuitive reporting and analytics tools and dashboards keep you in the know, ready for when you need to pull numbers, stat. 

Driving value 

Maximising ROI on travel spend is critical, but there’s more to value than savings. Think duty of care dashboards and integrations for traveller safety, or guidance to keep your travel policy relevant. 

For travellers, it’s on-the-ground support with a mobile app, risk alerts, and communication tools to stay informed and productive. 

Welcome to a new era where efficiency meets innovation,  all wrapped up in the unique FCM experience.

Blended user experience

In an ever-evolving travel world, we specialise in bringing human experience and know-how to digital transformation. We put your travellers at the centre of our service model, connecting your people with our technology and people for an experience they’ll love.  

Leading-edge technology

No legacy issues here. The FCM Platform delivers a seamless and consistent experience for your travelling community. Built to solve our clients’ biggest pain points and travel woes, the masterminds of our technology development team drive innovation, and ensure our technology does exactly what you need it to do. 

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Empowering data and insights 

With data and dashboards combined with the expertise insights of our team, you get strategic decision making and proactive support that goes beyond just solving problems. It's your travel programme. We're here to make sure it works for you and keeps you a step ahead. 

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“Bringing in FCM has been the highlight of my career”

discover how in this case study on consolidation .

Learn more about how you could have a similar experience with FCM Travel.

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Where expertise and technology shine 

Safety & risk, procurers of best-in-market content, strategic account management, don't just take our word for it.

Case Study: Simplifying travel post-merger for education provider

Case Study: Developing a Traveller-First Change Management Game Plan

Mining Travel Services | Fortescue Case Study

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Business Travel Consulting Services

Meetings & Events Management

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