refugee travel document or certificate of identity

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Certificate of identity or refugee travel document

If you need to travel and you cannot get a passport from your country of citizenship, you may be able to apply for a New Zealand certificate of identity or refugee travel document.

Certificate of identity

A certificate of identity may be issued to a person who is not a New Zealand citizen and cannot get a passport from their country of citizenship. You must be physically present in New Zealand to qualify for a certificate of identity.

A certificate of identity is valid for a maximum of 2 years.

Refugee travel document

A refugee travel document may be issued to a person who is not a New Zealand citizen and who has refugee status confirmed by Immigration New Zealand. You must be physically present in New Zealand to qualify for a refugee travel document.

A refugee travel document is valid for a maximum of 5 years.

A certificate of identity or refugee travel document application costs NZD$120.00.

Allow a minimum of 20 working days for your application to be processed.

Download an application form

Application for a certificate of identity or refugee travel document (PDF 357KB)

Last Updated

Page last updated: 25 May 2023

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• Advance Parole, Reentry Permits and Travel Documents (Form I-131)

What is a Refugee Travel Document?

Home » What is a Refugee Travel Document?

July 5, 2021

U.S. Citizenship and Immigration Services (USCIS) issues Refugee Travel Documents to persons with refugee or asylum status (and in some cases to lawful permanent residents who obtained their permanent residence through refugee or asylum status).

Who Needs a Refugee Travel Document

You must have a Refugee Travel Document to return to the United States if you:

• Have refugee or asylum status but are not a lawful permanent resident (green card holder); or
• Are a derivative asylee or refugee.

If you do not obtain a travel document before you leave the U.S., you may be unable to re-enter the United States or you may be placed in removal proceedings before an immigration judge.

Lawful permanent residents who obtained their status through refugee or asylum status may also apply for a travel document. Although permanent residents can generally enter the United States with the green card (after an absence of less than one year), a travel document may be needed to enter other countries. In this way, the travel document is much like a passport.

An asylum “applicant” cannot obtain a Refugee Travel Document. Instead, asylum applicants may apply for an Advance Parole Document . Advance Parole allows certain aliens to return to the United States without a visa after traveling abroad.

Form I-131, Application for Travel Document

To apply for a Refugee Travel Document, file Form I-131, Application for Travel Document . You should file a Form I-131 before you leave the United States and expect processing times of approximately three months. However, it may take longer. Expedited processing may be available for your situation.

Should you need to leave the United States before USCIS grants the travel document or you want to apply outside the United States, please consult with an immigration attorney .

Mistakes on your Form I-131 can cause costly delays or a denial.

Period of validity.

A Refugee Travel Document is valid for up to one year. During this time you can use the document multiple times.

USCIS will not renew your travel document. Instead, you’ll need to apply for a new one with Form I-131, Application for Travel Document.

Traveling to the Country of Persecution

Traveling back to the country where you experienced past persecution or claim a fear of future persecution is highly discouraged.

RECOMMENDED: Dangers of Refugee/Asylee Travel to Home Country

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I-131, Application for Travel Document

ALERT: On Jan. 31, 2024, we published a  final rule in the Federal Register, that adjusts the fees required for most immigration applications and petitions. The new fees will be effective April 1, 2024.

Applications and petitions postmarked on or after April 1, 2024, must include the new fees or we will not accept them.

What to Know About Sending Us Your Form

The new filing fee is effective for filings postmarked April 1, 2024, and later. If you are filing an acceptable prior form edition on or after April 1, 2024, you must include the new filing fee.

Alert:  Beginning July 1, 2022, we will issue a new travel authorization document to Temporary Protected Status (TPS) beneficiaries: Form I-512T, Authorization for Travel by a Noncitizen to the United States, at our discretion if we find the beneficiary merits this authorization. We will no longer issue advance parole documents as evidence of our prior authorization for a TPS beneficiary to be permitted to reenter the United States if the beneficiary travels outside the United States.

Beginning July 1, 2022, we will issue a new travel authorization document to Temporary Protected Status (TPS) beneficiaries: Form I-512T, Authorization for Travel by a Noncitizen to the United States, at our discretion if we find the beneficiary merits this authorization. We will no longer issue advance parole documents as evidence of our prior authorization for a TPS beneficiary to be permitted to reenter the United States if the beneficiary travels outside the United States.

If you are a TPS beneficiary with an existing, unexpired advance parole document, you may continue to travel and seek reentry to the United States after a trip outside the United States through the period of validity printed on your advance parole document.

If you are a TPS beneficiary applying for a new travel authorization document, you should continue to use Form I-131, Application for Travel Document. If you have a pending Form I-131, you do not need to file a new application.

We will continue to issue advance parole documents to noncitizens with pending initial applications for TPS (Form I-821).

TPS beneficiaries and individuals with pending initial TPS applications should carefully read the Form I-131 Instructions which contain warnings about certain risks an individual may face if they are outside of the United States while USCIS is considering their TPS reregistration or initial application, such as missing important request for evidence or other notices or being denied TPS while outside the United States.

ALERT: Court decisions regarding DACA.

On Sept. 13, 2023, the U.S. District Court for the Southern District of Texas issued a decision finding the DACA Final Rule unlawful and expanding the original July 16, 2021, injunction and order of vacatur to cover the Final Rule. However, the court maintained a partial stay of the order for “all DACA recipients who received their initial DACA status prior to July 16, 2021.” See the Memorandum and Order (PDF, 1.35 MB)  and Supplemental Order of Injunction (PDF, 72.53 KB) .

Accordingly, current grants of DACA and related Employment Authorization Documents (EADs) remain valid until they expire, unless individually terminated.  In accordance with this decision, USCIS will continue to accept and process DACA renewal requests and accompanying applications for employment authorization under the DACA regulations at 8 CFR 236.22 and 236.23, as it has since October 31, 2022. We will also continue to accept initial DACA requests, but in accordance with the District Court’s order, we will not process initial DACA requests.

Current valid grants of DACA and related EADs will continue to be recognized as valid under the Final Rule. This means that individuals with DACA and related EADs do not have to submit a request for DACA or employment authorization until the appropriate time to seek renewal.

Please see the  DACA Litigation Information Page  for important updates and information related to court rulings on the DACA policy.

Use this form to apply for a reentry permit, refugee travel document, TPS travel authorization document, advance parole document (including parole into the United States for urgent humanitarian reasons or significant public benefit), or advance permission to travel for Commonwealth of the Northern Mariana Islands (CNMI) long-term residents.

For information on travel documents, including potential immigration-related consequences of traveling outside the United States, see our Travel Documents page. If you are in the United States and you have an urgent need to travel outside the United States, see our Expedite Requests page and  Emergency Travel  page.

If you file this form to request an Advance Parole Document authorizing you to seek parole in the United States when you return to the United States after temporary travel abroad, and you depart the United States before we issue your Advance Parole Document, we will consider your Form I-131 abandoned unless you were previously issued an Advance Parole Document that remains valid for the entire time you are outside the United States.

If you file this form to request an advance permission to travel for CNMI long-term residents document, and you leave the CNMI without having an advance permission to travel document, your status will automatically terminate.

File Online    

Form Details

Form I-131 (PDF, 451.87 KB)

Instructions for Form I-131 (PDF, 285.07 KB)

04/01/24 . Starting June 3, 2024, we will accept only the 04/01/24 edition. Until then, you can also use the 06/06/23 E edition. You can find the edition date at the bottom of the page on the form and instructions.

Dates are listed in mm/dd/yy format.

If you complete and print this form to mail it, make sure that the form edition date and page numbers are visible at the bottom of all pages and that all pages are from the same form edition. If any of the form’s pages are missing or are from a different form edition, we may reject your form.

If you need help downloading and printing forms, read our instructions . 

Please check our Filing Addresses for Form I-131  page for information on where to mail your application. Applications that are not submitted to the appropriate direct filing address may experience processing delays.

You can find the filing fee for Form I-131 by visiting our Fee Schedule page.  

The fee is effective for filings postmarked April 1, 2024, and later.

You can pay the fee with a money order, personal check, or cashier’s check, or pay by credit card or debit card using Form G-1450, Authorization for Credit Card Transactions . If you pay by check, you must make your check payable to the U.S. Department of Homeland Security.

When you send a payment, you agree to pay for a government service. Filing fees are final and non-refundable, regardless of any action we take on your application, petition, or request, or if you withdraw your request.  If you pay by credit card or debit card, you cannot later dispute the payment. Use our Fee Calculator to help determine your fee.

If you are submitting multiple forms, pay each filing fee separately. We are transitioning to electronically processing immigration benefit requests, which requires us to use multiple systems to process your package. We may reject your entire package if you submit a single, combined payment for multiple forms.

Payment if you file at a field office: You cannot pay fees with a money order or cashier’s check when filing at a field office. You can only pay with a personal check, debit card, credit card, or reloadable prepaid credit or debit card.

You do not need to pay an additional fee for Form I-131 if:

• You are filing Form I-131 Application Type B or D;
• You filed a Form I-485 with a fee on or after July 30, 2007, and before April 1, 2024; and
• Your Form I-485 is still pending.

For refugee travel document applications filed from outside of the United States, you must pay the applicable fee(s) to the cashier at the USCIS overseas office or U.S. embassy or consulate with jurisdiction over your location. Please see the website of the appropriate  embassy or consulate  to confirm acceptable forms of payment. Include the fee receipt from the U.S. embassy or consulate when you file your application package.

Please do not mail cash, personal checks or traveler’s checks. If you do not include a fee receipt with your filing, we will reject your application.

Please do not submit this checklist with your Form I-131. The checklist is an optional tool to use as you prepare your form, but does not replace statutory, regulatory, and form instruction requirements. We recommend that you review these requirements before completing and submitting your form. Do not send original documents unless specifically requested in the form instructions or applicable regulations.

If you submit any documents (copies or original documents, if requested) in a foreign language, you must include a full English translation along with a certification from the translator verifying that the translation is complete and accurate, and that they are competent to translate from the foreign language into English.

Read more information about the types of evidence that may be relevant to specific parole requests on our  Humanitarian Parole  page.

Complete all sections of the form. We will reject the form if these fields are missing:

• Family Name
• Physical Address
• Date of Birth
• 1.a. – 1.f.
• Family Name (If 1.f. selected)
• Physical Address (If 1.f. selected)

Filing Tips:  Review our  Tips for Filing Forms by Mail  page for information on how to ensure we will accept your form.

Don’t forget to sign your form. We will reject any unsigned form.

E-Notification: If you want to receive an e-mail and/or text message that we have accepted  your form at a USCIS lockbox, complete  Form G-1145, E-Notification of Application/Petition Acceptance , and clip it to the first page of your form.

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Travel Documents for Those Who Are Not Canadian Citizens

If you are a Canadian citizen, you can apply for a Canadian passport and that is your travel document. If you are not a Canadian citizen and are instead a citizen of another country, and you have a passport from that country, then that passport is your travel document.

However, you should not use a passport from your country of origin if you have been found to be a Protected Person (Convention refugee) from that specific country. You could have your protected status taken away if it is found that you sought protection from a country that you were found to be afraid of.

If you are a Protected Person or Convention refugee, you can apply to get a Refugee Travel Document . If you are stateless or if you are a permanent resident of Canada (and not a Protected Person) and cannot obtain a passport from your country, or get a travel document from any other source, you can apply for a Certificate of Identity Document . You cannot use either of these documents to travel to your country of citizenship.

It is the same application form to apply for either the Refugee Travel Document or the Certificate of Identity Document. You cannot apply in person for these documents. You must complete the application form and submit it with your documents by mail or courier. These forms are available on the Government of Canada’s website . They are not available at a Canadian passport office. Please follow the instructions on the website. The adult application form is called PPTC190. The cost for an adult is $120 for a refugee document and $260 for a certificate of identity. The child application form is called PPTC192. The cost for a child for a refugee document is $57 and $141 for a certificate of identity.

You will need to have proof of your immigration status in Canada, a document that supports your identity, two (2) identical passport photos and the fee payment. You must also have a guarantor and two (2) references. The people who are your references and your guarantor must have known you personally for at least six (6) months. They cannot be your spouse or family members. The guarantor has to be from a work occupation listed in the application form. If you do not know such a person, you must then get a form called Statutory Declaration in Lieu of Guarantor . This form is not available online, you must go to a passport office to obtain it.

Please note that Don Valley Community Legal Services staff cannot sign as guarantors if the staff member has not known you personally for at least six (6) months. Our staff can verify your Statutory Declaration in Lieu of Guarantor if you can provide an explanation as to why you cannot find a guarantor.

The processing of your request for a travel document can take up to 30 days, but that is only a guideline and it can take longer. If your situation is urgent, you can ask for urgent processing of your application. This requires you to fill out a separate form online and provide the information on why you need urgent processing. You will need to show a serious medical emergency for a family member overseas or other types of emergencies. It is often valuable to ask your local Member of Parliament (MP) for assistance if you need urgent processing of your document.

Please read the explanations provided online for these travel documents so they are completed properly and have all of the required documents and fee payments.

***This is legal information and not legal advice. If you need further information or need legal advice, please call our Intake Line at 416-441-1764 ext. 1 or complete our online Intake Form .***

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Travel documents

For permanent resident (PR) card and permanent resident travel document fees, check permanent resident documents .

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How to get a refugee travel document in Canada.

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Table of Contents

This step-by-step guide will help you get your Canadian Refugee Travel Document or Certificate of Identity. We have taken the government instructions and simplified them for you!

Application for refugee travel document – let’s start…, first step: click the link below and download the application and follow our steps. .

Adult Travel Document Application – PPTC 190 for 16 years and older

Child Travel Document Application – PPTC 192 for 16 years and younger

Additional documents you may need:

Lost, stolen or damaged Travel Document – PPTC 203

Complete the Statutory Declaration in Lieu of Guarantor – Pick up in person at the nearest Passport Canada office

IMM 5562 – Must use if applying for the first Travel Document and your home country’s passport has been taken away by Immigration Canada or CBSA.

Did you know Immigroup offers a paid service for Travel Document Applications? We can do the following:

Fill out the application make sure everything is perfectly in order & not rejected troubleshoot and answer all your questions, to learn more, click here ., section 1: refugee travel document personal information – pptc 190 or 192.

Most things in this section are straightforward, but two issues that people get stuck on are:

What is a UCI?

You can find this on your immigration documents (for example: Record of Landing paper). It will be 8 to 10 digits with one or two hyphens (-) in the middle of the number. UCI (Unique Client Identifier) is just your client identification number: the number that IRCC uses to identify you in your dealings with them.

Anticipated date of Travel: How can I get a Refugee Travel Document Urgently?

To get a travel document expedited, you will need to show proof of urgency. Not all urgencies are treated the same by IRCC. Here are the best to worst urgent reasons.

Note: IRCC states in their instructions in section A, ‘We recommend that you not finalize your travel plans until you receive the requested travel document.’ This may seem like good advice, but if you are thinking of simply requesting urgency or typing up a letter, this will, in most cases, not work .  You must show proof to increase your odds of success. As you’ll see below, any letter has to come from somewhere like a hospital or an employer and be on their official letterhead, written (and preferably signed) by an official of that organization. You’ll often need additional proof as you’ll see in the following table.

Note: All documents not in English or French will need to be translated by a certified translator. 

Section 2: Declaration of Guarantor – PPTC 190 or 192

It’s hard enough to find a guarantor that will give you the time, so make sure you have everything ready for them. (See the example below).

Your guarantor will need to sign the following:

• Fill out section 2 of the application form. Remember, they must have known you for at least 6 months.
• On the back of one of your passport photos, they must write, I certify this to be a true likeness of (your name).”
• They must sign their name on all supporting documents, front and back.

For more information about this subject, or If you can’t find a guarantor, read below:   

What are the guarantor requirements

• Lives in Canada,
• is a citizen or permanent resident of Canada
• and has known you for at least 6 months or more.

Must be one of the following occupations and still work or be licensed in their field.

nurse practitioner

dentist, medical doctor or chiropractor

principal of a primary or secondary school

senior administrator or teacher in a university

professional accountant

minister of religion authorized under provincial or territorial law to perform marriages

optometrist

veterinarian

notary public

professional engineer (P. Eng. or Ing. in Quebec)

senior administrator in a community college (in Quebec, a CEGEP)

judge, magistrate, or police officer

lawyer or notary in Quebec

If you don’t have a guarantor, what to do?

This option does not require the person to have known you.

• In Canada: Pick up at the nearest Passport Service Location, or you can contact Passport Canada at this link to request they send a copy to you.
• In the US: Pick up at the nearest Canadian embassy or consulate, or you can contact Passport Canada at the same link.
• Outside Canada and the US: contact your nearest Canadian embassy or consulate.
• Must be filled out by:
• Notary Public
• Justice of the Peace
• Commissioner for oaths
• (Outside of Canada) Canadian or British diplomat. A local member of parliament or civil servant (government official) is also suggested. Check with the Canadian embassy or consulate if a local notary or lawyer is acceptable.

Important: The person you used to fill out your Lieu of Guarantor CAN’T be your same reference.

IRCC’s web page states that you can’t use the same references on the Statutory Declaration in Lieu of Guarantor form that you included on your passport or travel document application. In other words, if you have already used a guarantor for your passport application, you’ll have to find another guarantor for your Statutory Declaration in Lieu of Guarantor form.

The government statement does not really make sense for your travel document, seeing that if you have a guarantor for your travel document you don’t need a Statutory Declaration. 

Section 3: Proof of Immigration Status in Canada – PPTC 190 or 192

Here is an excellent example from the IRCC website. If you need help finding your immigration status document number, click here .

Here are the steps:

• Fill out the section below
• Make copies of your immigration documents. Remember, your guarantor will need to sign the front and the back of the documents. You can send the original, and no signature is required, but this is not recommended.

Required Identity documents

An official translator/translation company must professionally translate any documents that are not in English or French. Look for a stamp or seal with a membership number of a professional translation association in Canada or abroad. If the seal or stamp is not in English or French, it must also be translated. 

• A copy of an original document signed by your guarantor
• If you have: a valid passport or travel document issued in your name
• 2 Passport photos (Go to a professional passport photo location) *
• On the back of one of the photos, your guarantor needs to write the following statement, “ I certify this to be a true likeness of (your name).”
• The photographer will need to indicate the company address and date on the back of the photos (this usually is done by the photographer’s business stamp).
• Phot size will be 50 mm wide by 70 mm high (2 inches wide by 2¾ inches high).
• Please note: A small number of photos do get refused .

Additional Documents you may need.

• Change of name document
• Replacing a lost, stolen, or damaged travel document – PPTC 203
• Change of sex application – This is a provincial jurisdiction, and the relevant application for your province can be found online.

Note: If you are filing a refugee claim and your home country’s passport is taken away from you at your port of entry by Immigration Canada or CBSA, the official will fill out form BSF 698 if the document seized is a Travel Document or Identity Document, or form IMM 5265 for other documents. The official is then required to provide you with a copy of the form they have filled out. Your passport will be scanned and digitally uploaded to the government’s Global Case Management System (GCMS).

• This is done when there are concerns about the legitimacy of your refugee claim.

Section 4: Previous Canadian Travel Document – PPTC 190 or 192

You will have to return your old travel document.

Note: if you have a valid visa, you can request that your old travel document be returned. You will have to indicate this request in a letter.

FAQ – Section 4

I am renewing my refugee travel document; will i get the old one back.

You need to make a formal request to have your Travel Document returned. For most people, this request is made because your old Travel Document or Certificate of Identity still has a valid visa in it.

When should I renew my Travel Document or Certificate of Identity?

We recommend applying 6 to 9 months before expiration, but you can apply 12 months before.

Tip: If you still have a valid visa in your current travel document, you can request to have the old document returned.

I have an expired Travel document or Certificate of Identity; do I still need to return it?

All documents must be returned unless they have expired over 5 years.

I have lost my old, expired travel document; what do I do?

You must fill out a lost passport application PPTC 203

Section 5: Citizenship and Travel Documentation – PPTC 190 or 192

Do you have valid travel documents or passports.

The reason they are asking you this is because Refugee Travel Documents are for people that can’t use their home country’s passport. If you are still in possession of a valid passport, you will need to give it up and mail it in with this application.

Have you visited another country since you entered Canada?

If you have travelled, list all dates. if you need more room to put all dates, click to download the document here and attach this to your application.

Section 6: Documents to Support Identity – PPTC 190 or 192

You need to have an ID that:

1) has a photo,

2) has your signature, and

3) is valid (Date hasn’t expired).

• It can be a Provincial or Federal ID.
• It’s recommended that the ID is issued in Canada, but you can use IDs from other countries (for example, a driver’s license from your home country)
• You will need one ID. This ID must have a photo of you, and your signature and not be expired . The best document to use is a provincial Driver’s License (for alternative solutions, read below).
• Make a colour copy of this document front and back .
• Your guarantor will have to sign and date the front and back of each copy of your ID. Note: Your guarantor will have to verify the original ID with the copies, so bring everything with you.

Note: You can send original documents, but we don’t recommend this option.

What if you don’t have an ID with a photo?

If you don’t have any ID that meets the above requirements, you can apply for a Provincial ID card. Most provinces in Canada have one. See our list below.

*Some provinces may waive the fee for refugees.

Last resort, you can send in a combination of a few documents, but you will need to check with the IRCC call center to ensure these documents will be excepted. 

Section 7: Additional Personal Information – PPTC 190 or 192

Here you just need to give your address and work history for the last two years.

Section 8: Refernces – PPTC 190 or 192

You will now need to find two people who have known you for at least 6 months, or more.  

Tip: Find two people that will always pick up their phones during the daytime . The Passport Program call center will call a few times but if your references don’t answer the phone then at some point, they will simply give up and your application can be put on hold or returned to you.

Note: Ask your references to let you know when the call came in, because at this stage of the application process, this usually means you are close to getting your Travel Document.

Section 9: Emergency Contac – PPTC 190 or 192

This is in case you have an emergency while traveling. Always a good idea to have someone close to you listed here. If you don’t have anyone in Canada, you can put family or friends from outside of Canada.

Last Step: Review and Send to the government 

• Two Passport Photos
• Colour copy of proof of immigration status in Canada – signed and dated by guarantor
• Copies of ID, front and back – signed and dated by guarantor
• Original Travel Document – if applicable
• Proof of urgency – If applicable
• Canada Post Xpresspost package (keep tracking info)

Centralized Network – Certificate of Identity Section

Place du Centre,

Commercial Level 2

200 Promenade du Portage

Gatineau QC

Tip: if you are applying for urgent reason, then on the outside of the envelope write in big letters “ URGENT ”.

How to Track and communicate about your application?

This question usually gives most people the most frustration . Getting through, getting a non-templated answer from the government is not easy. What seems to work is persistence, so keep reaching out through the different channels we have listed below. 

You have 2 options in tracking or contacting: 

• Webfrom click here (Recommended)
• Calling IRCC’s call center at 1-888-242-2100 (difficult getting through) 

Note: Calling Passport Canada 1-800-567-6868, will not work. 

What is a Refugee Travel Document?

This document is issued to Protected Persons in Canada (Refugees) or persons in need of protection.

What is a Certificate of Identity?

This document is issued to Permanent Residents of Canada that meet one of the following:

• Not Protected Persons
• Are Stateless
• Can’t get a passport or travel document for their home country

What is the definition of “Persons in need of protection”: According to the IRPA a protected person is someone who is given the protections afforded a convention refugee but not may not fit the Geneva Convention’s legal definition of a convention refugee.

Protected person

(2) A protected person is a person on whom refugee protection is conferred under subsection (1), and whose claim or application has not subsequently been deemed to be rejected under subsection 108(3), 109(3) or 114(4).

Will I get a Travel Document or Certificate of Identity?  

If you are a refugee and are now a protected person in Canada, you will get a Refugee Travel Document. If you are stateless or not a protected person, you will get a Certificate of Identity.

Which Document allows me to travel more?

A travel document is better because more countries give the holder visa-free travel.

What are the limitations of these documents?

• It can’t be used to travel back to your country of citizenship (The country you claimed you needed protection from).
• Visa may be required. Once you get your document, you will need to contact each country you wish to travel to.

People that are eligible for Travel Documents or a Certificate of Identity

What are Convention Refugees:

What are Protected Persons: 

What are Stateless Persons: 

What are Permanent Residents of Canada in Special Circumstances:

Who issues Canadian Travel Documents? 

All documents are created in Gatineau, Quebec, by Passport Canada. The location where they make the passport is 210 Rue Champlain, Gatineau, QC J8X 3R5. It is officially called the Gatineau-Hull Service Canada Centre and Passport Services. IRCC is responsible for the processing, and Passport Canada creates the document.

How long is a Travel Document or Certificate of Identity valid?

Travel Document or Certificate of Identity: Typically, for 5 years but they can sometimes be valid for only 1 year.

Certificate of Identity issued in Canada: Typically, it’s issued for 1 year or more. 

Can I get a Travel Document outside of Canada?

Travel Documents are issued inside of Canada. In case of an emergency outside of Canada, you will need to contact a Canadian Diplomatic Mission (Embassy or Consulate) outside of Canada. Click here for the entire directory .

What age do I have to be to apply for a Travel Document?

You can be of any age . There are applications for adults (16 years and older) and children (15 years or younger).

Travel Document or Certificate of Identity for children.

Any parent can apply. You will need one of the following documents to prove you are the parent:

• The child’s Long Form Birth Certificate (this certificate will have the child’s information and parents on it. This is not the short form birth certificate).
• The child’s Adoption Order showing the name of both the child and the adoptive parent.
• The parent’s passport as long as the child is listed on the parent’s passport.

If Separated or Divorced:

• Divorce papers showing custody of the child or other legal document detailing any custody arrangements for the child.

Child’s legal guardian:

• Proof of legal guardianship

What is the immigration status document number?

Most immigration documents will have a document number usually located in the upper right-hand corner of the document. It helps the issuing authority keep track of the documents they issue.

Where do I find the Date of issue and date of expiry?

It depends on the document.

• On your Refugee Travel Document – if it’s in the form of a card it will be on the front near your photo. If it’s in the form of a passport (the Blue Passport) you will find that information on the inside near the beginning.
• On your Permanent Resident card, they don’t have a Date of Issue, but they do have a Date of Expiry located on front of the card in the lower middle section.
• On your Temporary Resident Permit, your date of issue and expiry date are located below your name on the upper right-hand side.

What countries can I travel to with my Refugee Travel Document or Certificate of Identity?

Most countries will require a vis. Refugee Travel Documents is not a Canadian passport and will come with limitations.

In most cases, after you have gotten your Travel Document will need to apply for a visa to the country you are planning to travel to.

Here are the steps to take:

*see below for visa-free countries

Contact the Embassy of the countries you plan to travel to. Here is the complete list of all Diplomatic Missions in Canada .

• You must ask if a Canadian Travel Document holder is visa-free or requires a visa .
• If visa-free, what are the rules or limitations (for example, 90 days visa-free)
• If the visa is required:
• What application needs to be filled out – and where to find it?
• Processing timelines and costs
• Documents they will need from you (for example, banking information, Hotel addresses or booking confirmation).

Visa-free countries for a Canadian Refugee Travel Document or Certificate of Identity.

The Geneva Convention of 1951 established the status of refugees and the protections that should be given to them. Some, but not most, of the countries that signed the convention allow visa-free travel for refugees with a travel document.

• Czech Republic
• Liechtenstein
• Netherlands
• South Africa
• South Korea
• Switzerland
• United Kingdom
• Vatican City

Can I use the eTA program with my Travel Document?

It depends.

• If you’re travelling to Canada on a refugee travel document issued abroad , you cannot apply for an eTA. Instead, you will need a Visitor Visa.
• If you have a Canadian refugee travel document , you are exempt from both visa and eTA travel requirements when travelling to Canada. However, other countries may still require a visa.
• If you are a refugee with lawful permanent resident status in the US, but without a passport, you can still travel to Canada visa-free if you have your I-571 (US Refugee Travel Document) and proof of your lawful permanent resident status. 

Do Canadian Refugee travel document holders need a visa if travelling to the United States?

Yes, you must apply for a visa to visit the US.

I am eligible to apply for Canadian citizenship. Should I still apply for a Travel Document?

You should apply for both. Your Canadian citizenship will take time, but once you get it, you can apply for a Canadian Passport and return your Travel Document. 

What is the fee for a Canadian Travel Document?

The fee for a Canadian Travel Document is CDN$120. If you are replacing a lost or stolen document, an additional $45 will apply. Most of the above fees are non-refundable ($25 is refundable).

What is the fee for a Certificate of Identity?

The fee for a Certificate of Identity is CDN$260. If you are replacing a lost or stolen document, an additional $45 will apply. Most of the above fees are non-refundable ($25 is refundable).

How do you pay the government fee?

• Use a major credit card – section D of the application
• Certified cheque, money order (Canada Post or Bank). Payments for Travel Documents or Certificate of Intensity must be made to Receiver General for Canada .

What is the mailing address? 

Courier with tracking: Recommended (Keep tracking information – Use Canada Post or any major courier company)

Gatineau QC 

Regular Mailing:

OSC PPT-COI

PO BOX 9783 STN T CSC OTTAWA ON K1G 5G8

How to Contact Passport Program for additional questions?

• Walk into a Passport Canada Service Center (Go to Google maps, type ‘Passport Canada near me’ or Click here ).
• To use the webform click here
• You will need to contact IRCC for tracking and general information at 1-888-242-2100

Calling Passport Canada will not work: Toll-free call 1-800-567-6868 – from 8:00 a.m. to 4:00 p.m., Monday to Friday, Easter Standard Time.

If you do call Passport Canada, this will be the message, “Certificate of Identity and Refugee Travel Documents should now be directed to IRCC Client Support Center.”

I sent my application, but I changed my address; what should I do?

Contact the IRCC call center. See the section, ‘How to track and communicate about your application?’ on this web page located just above the FAQ section.

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There is system maintenance happening from  12:00am – 2:00am AEST Monday 15 April 2024.  You may not be able to generate an International COVID-19 Vaccination Certificate (ICVC) using MyGov or verify documents in AusPassport. We apologise for any inconvenience.

Non-citizen travel documents

Can i get a passport if i’m not a citizen.

• Who gets a Convention Travel Document (CTD)?
• Who gets a Certificate of Identity (COI)?

Can I get a CTD or COI overseas?

Can i get a ctd or coi if i’m unlawful, how do i choose between a ctd and a coi, how long are ctds and cois valid for, how do i apply for a ctd or coi, how do i get interpreting assistance, what documents do i need.

Australian passports are only for Australian citizens. However, we issue other travel documents to certain non-citizens:

• stateless people
• non-citizens who for other reasons can’t get travel documents from their country of nationality.

The types of travel documents we issue to non-citizens are:

• Convention Travel Documents (CTDs)
• Certificates of Identity (COIs).

These travel documents don't confer Australian citizenship or Australian consular protection. They're not evidence of any right to re‑enter or remain in Australia. They exist simply to facilitate overseas travel for people who would otherwise have no travel document.

You’ll need to meet the visa and travel document requirements of the countries to which you intend to travel. COIs are accepted in fewer overseas countries than CTDs.

Who gets a Convention Travel Document?

You may be eligible for a Convention Travel Document, also known as a Titre de Voyage, if:

• you’re in Australia, and
• you’re not an Australian citizen, and
• the Department of Home Affairs has recognised you as a refugee under the 1951 Refugee Convention.

Who gets a Certificate of Identity?

You may be eligible for a Certificate of Identity if you’re:

• not an Australian citizen, and
• about to leave Australia, and either
• stateless, or
• unable to obtain a valid travel document from your country of nationality.

Outside Australia, it’s difficult to replace a Convention Travel Document or Certificate of Identity if it's lost, stolen, expired or damaged.

You can’t apply for these documents if you’re outside Australia and you’ve never held either of them before.

You don’t have to.

When we receive your application, we’ll assess your situation and work out which document you’re eligible to receive.

Convention Travel Documents are usually valid for one or two years.

Certificates of Identity are usually valid for two years. If you return to your home country and are eligible for a travel document from that country, your Certificate of Identity becomes invalid immediately.

The only way to get an application form is to call us on 131 232. Select option zero (0) to be connected with an operator.

When you’ve filled in the form and have all the documents we require, you’ll need to call us again on 131 232 to make an appointment to lodge your application at a capital city passport office . You have to go to a passport office, not Australia Post.

If you’re overseas, contact your nearest Australian diplomatic or consular office to discuss whether you’re eligible to replace an existing CTD or COI.

When you lodge the application, we’ll ask you to sign a letter to confirm:

• that you understand the terms of issue of the document
• tell the Department of Home Affairs about your new travel document, and
• confirm with every country you intend visiting that you meet their entry requirements.

You’ll need to tell the Department of Home Affairs about your new document so that:

• it can update your visa with your new travel document
• it can inform you about the travel conditions of your visa and whether you’ll be able to re-enter Australia
• it can approve your travel, if your visa conditions require you to seek permission .

If you breach your visa conditions, your visa could be cancelled.

If you need interpreting assistance to speak to us about your application, call the Translating and Interpreting Service (TIS) on 131 450. TIS will arrange an interpreter in the language you speak and transfer your call to us at no cost to you.

When you apply for a Convention Travel Document (CTD) or Certificate of Identity (COI), you’ll need to bring us:

• identity documents, and
• any previous CTD or COI we’ve issued to you, and
• a record of your current visa status.

The record of your visa status can include:

• a Document for Travel to Australia (DFTTA) issued at the time you first travelled to Australia
• a Visa Entitlement Verification Online (VEVO) printout
• a Department of Home Affairs visa grant letter.

If you’re not a refugee, you’ll need to show us that you have overseas travel plans, for instance a draft itinerary or a travel booking quote. However, you should wait until you have your COI or CTD before you make firm travel arrangements or commit any funds for travel.

Unless you’re a refugee living lawfully in Australia, or you’re stateless, you need to show to us that you can’t get a travel document from the country of your nationality.

If you claim to be stateless in accordance with the UN Convention Relating to the Status of Stateless Persons, we’ll confirm your claim with the Department of Home Affairs. An Australian immigration document that shows ‘stateless’ as your nationality is not enough to prove that you’re stateless. If you’re applying for a CTD or COI for a child, you’ll also need to meet our requirements for parental consent . There are special instructions if the child is a ward of the Immigration Minister .

More information from the Department of Home Affairs:

• Request permission to travel

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Pay your fees for a Canadian passport, a travel document or other services

Answer the questions below to get payment instructions.

You can’t pay online for many in-Canada passport services. Confirm your payment options before you pay online.

How to pay your fees

What are you applying for?

Where will your passport be mailed or picked-up?

Do you require urgent services like a temporary passport or an emergency travel document?

• Other passport administrative services outside of Canada

A travel document (refugee travel document or certificate of identity)

Travel documents for non-Canadians (certificates of identity and refugee travel documents) are only issued from within Canada.

Where is it mailed or picked-up?

• Other passport administrative services outside of Canada (observation or stamp)
• Travel document (refugee travel document or certificate of identity)

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