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Welcome to Flight Centre Travel Group

Our Purpose: To open up the world for those who want to see

We're one of the world’s largest travel retailers and corporate travel managers

The Flight Centre Travel Group (FCTG) is headquartered in Brisbane (Australia) and has company-owned leisure and corporate travel business in 24 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia.

FCTG operates under multiple names in Australia, New Zealand, United States, Canada, United Kingdom, South Africa, India, Asia, United Arab Emirates, and Mexico, and licenses its name in a further 90 countries. In addition to the iconic Flight Centre Brand, it also operates businesses including Aunt Betty, Corporate Traveller, FCM, Stage & Screen and Travel Associates.

Career Potential

Working for FCTG is the ultimate journey to success. We offer a supportive, fun and diverse family-like atmosphere with genuine opportunities for growth and development. Our strong connections with the world make it easy to embrace new experiences, seize all opportunities and ultimately work towards finding your Brightness of Future.

Corporate Directory

The Board of Directors and Corporate Leadership team are responsible for setting and implementing the strategic direction for the company. Meet our Board of Directors and the FCTG Global Executive Leadership team known as Taskforce.

Stay up to date with our ASX announcements, annual reports, governance policies, dividends and more through our Investor Centre.

FCTG consists of more than 30 brands globally with businesses spanning leisure and corporate travel management, technology, education, events and more.

FCTG contracts thousands of suppliers across all sectors of travel including air, land, cruise and niche wholesale markets globally. If you’re interested in partnering with us, reach out to the team at [email protected]

Sustainability at FCTG

Preserving and enriching a world worth seeing. Our purpose is to open up the world for those who want to see and as one of the world’s largest travel retailers and corporate travel managers, we recognise our responsibility to preserve the places we love while enriching our people, destinations and communities.

Reconciliation

Flight Centre Travel Group is an Australian-born company dedicated to diversity and inclusion. Our Global HQ is on Yuggera Country. Our role, is to ensure we do our part to respect the sacred nature of these lands, educate our people and customers, and continue to walk alongside the Traditional Custodians of the Lands. Artwork by Tarryn Anno.

Flight Centre Foundation

The Flight Centre Foundation exists to build brighter futures for the communities where we work, live and travel. Powered entirely by the giving nature of our people we support charities whose philosophies align with ours.

Global Locations

When we say we’re global, we mean it. Whether your travel needs originate in Australia or you’re looking for retail or corporate travel services across the world, we have you covered. With representation in most major travel hubs and an extensive network covering more than 90 countries, we’re there when you need us.

Our timeline charts pivotal moments in our company’s history. Moments that have defined both us and the travel industry. We are not an overnight success story. Our success happened over many years of persistence and hard work by a lot of people. We are privileged to have had each and every one of them choose to walk through our doors.

Stay up to date with our latest news

Flight centre travel group unveils new global independent brand envoyage.

Flight Centre Travel Group's Independent division is entering an exciting new era as it prepares to introduce a prestigious principal brand, Envoyage, to the market. The brand will provide a true heart and home for independent travel agents and agencies with a polished new visual identity that reflects the Group's experienced global community, industry leading technology and comprehensive product marketplace.

FCTG Launches big move to make big waves

Flight Centre Travel Group (FCTG) today announced strategic plans to grow market share in the cruise sector by bringing back its cruise brand, Cruiseabout, and reestablishing a dedicated wholesale cruise division.

18/04/2023 • Knowledge

Article details, ways to get support, we're here to help with all your travel needs., send an enquiry, contact a store, change or cancel a booking, in-store bookings, online bookings, how to get support when travelling in 48hrs, or in destination, outside canada, call collect, group travel experts.

Find out more about our group travel experts .

Customer Experience

Did you find this page helpful.

• Travel during COVID-19
• Safety tips and guidelines
• Pre-travel Checklist
• Visas and passports
• Special requests
• Flight Centre App
• Booking process
• Book with credit
• Checking in
• Cancellations
• Itinerary, invoices and receipts
• Credit and rewards
• Payments and fees
• Captain's Package

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Future Travel Credit Terms & Conditions | Green Policy | Anti-Spam Policy

05/02/2024 • Knowledge

Article details, travel advice and questions, how to get support for new bookings, book online, book with a travel expert, how to get support for existing bookings, in-store bookings, online bookings, outside australia, how to get emergency support when travelling in 48hrs, or in destination, how to get support for travel extras, company enquiries, for all enquiries not related to travel, please contact our global head office based in brisbane. mail address: level 13, 275 grey st, south brisbane, qld, 4101 aus, recruitment, hotel provider enquiries, tour operator enquiries, media enquiries, did you find this page helpful, related articles.

• Travel during COVID-19
• Safety tips and guidelines
• Pre-travel checklist
• Visas and passports
• Special requests
• Flight Centre App
• Flight Centre Account
• Booking process
• Book with credit
• Checking in
• Cancellations
• Itinerary, invoices and receipts
• Credit and rewards
• Payment and fees
• Captain's Package
• Commbank Awards

Need more help?

18/01/2024 • Knowledge

Article details, ways to get support, contact a store, change or cancel a booking, in-store bookings, phone bookings, emergency global assistance, within the uk, outside the uk, travel experts, complex travel , business travel, group travel, first and business class , company enquiries, media enquiries, marketing and advertising, supplier enquiries, data requests, did you find this page helpful.

• Travel during COVID-19
• Safety tips and guidelines
• Pre-travel Checklist
• Visas and passports
• Special requests
• Flight Centre App
• Flight Centre Account
• Booking process
• Book with credit
• Checking in
• Cancellations
• Itinerary, invoices and receipts
• Credit and rewards
• Payments and fees

Need more help?

12/10/2023 • Knowledge

Article details.

Ways to get support

We're here to help with all your travel needs., contact a store, change or cancel a booking, in-store bookings, online bookings, phone bookings, media enquiries, personal information requests, did you find this page helpful.

• Travel during COVID-19
• Safety tips and guidelines
• Pre-travel Checklist
• Visas and passports
• Special requests
• Flight Centre App
• Booking process
• Book with credit
• Checking in
• Cancellations
• Itinerary, invoices and receipts
• Credit and rewards
• Payments and fees

Need more help?

11/03/2024 • Knowledge

Article details, travel advice and questions, how to get support for new bookings, book online, book with a travel expert, how to get support for existing bookings, in-store bookingsf, online bookings, new zealand, outside new zealand, how to get emergency support when travelling in 48hrs, or in destination, how to get support for travel extras, independent travel experts, cruise experts, find out more about our  cruise experts., send an enquiry, corporate travel - large business experts, find out more about our corporate travel - large business experts . , business travel - smes experts, find out more about our business travel - smes experts . , group travel experts, find out more about our group travel experts ..

If you're travelling with a group of 9 or more, please contact us so we can help you with the complications of booking as a group. Send enquiry

Company enquiries

Head office, flight centre's support functions and corporate brands., flight centre foundation, media and communications, recruitment, please call our customer experience department if you have a compliment, suggestion or complaint. , did you find this page helpful.

• Travel during COVID-19
• Safety tips and guidelines
• Pre-travel Checklist
• Visas and passports
• Special requests
• Flight Centre App
• Flight Centre Account
• Booking process
• Book with credit
• Checking in
• Cancellations
• Itinerary, invoices and receipts
• Credit and rewards
• Payment and fees

Need more help?

Popular articles

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Future Travel Credit Terms & Conditions | Green Policy | Anti-Spam Policy

Jump to navigation

• New Zealand
• South Africa
• Mainland China
• Our Philosophies
• Corporate Social Responsibility
• Board Profiles
• Management Profiles
• Investor Calendar
• Responsible Travel
• Flight Centre
• Flight Shop
• Escape Travel
• Student Flights
• Travel Associates
• Cruiseabout
• My Adventure Travel
• Overseas Working Holidays
• Discount Cruises
• Liberty Travel
• Gapyear.com
• Back-Roads Touring Co
• Round the World Experts
• Flight Centre Active Travel
• Student Universe
• FCM Travel Solutions
• Corporate Traveller
• Stage and Screen
• Campus Travel
• 4th Dimension
• Travel Club Getaways
• Infinity Holidays
• Explore Holidays
• GOGO Vacations
• Travel Money Oz
• Advance Traders
• Flight Centre Business School
• Flight Centre Travel Academy
• AVMIN Charters
• Contáctanos
• Key Contact Details
• Share Registry
• Investor & Media Relations
• Skroo & MDs of Countries

Charities/Flight Centre Foundation

• Supplier Enquiries
• Product Enquiries

24-hour Customer Assistance

• Annual Reports
• Dividend History
• Anti-Bribery & Corruption
• Audit & Risk Committee Charter
• Code of Conduct
• Corporate Governance Statement
• Remuneration & Nomination Committee Charter
• Share Trading Policy
• Communications & Continuous Disclosure Policy
• Risk Management Policy
• Whistleblowing Policy
• Diversity Policy
• Workplace Gender Equality
• Related Party Policy
• Constitution of Flight Centre Travel Group Limited
• Corporate Directory
• Privacy Statement
• Media/Press Releases
• ASX Announcements/Investor Calls

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Key contacts.

Flight Centre Travel Group Limited (formerly Flight Centre Limited) ABN 25 003 377 188 275 Grey Street, South Brisbane, QLD 4101 Australia  

Share registry

Computershare Investor Services Pty Ltd 117 Victoria Street, West End QLD 4101 Telephone: 1300 850 505  

Investor & media relations

Haydn Long [email protected]

Skroo Turner [email protected]

MD Australia

Melanie Waters-Ryan [email protected]

MD United Kingdom

Chris Galanty [email protected]

MD United States of America

Dean Smith [email protected]

John Beauvais [email protected]

MD Republic of South Africa

Andrew Stark [email protected]

MD New Zealand

David Coombes [email protected]

MD Singapore

Suyin Lee [email protected]

Andrew Boxall [email protected]

Rakshit Desai [email protected]

MD Greater China

David Fraser [email protected]

Anita Russell [email protected]

http://www.flightcentre.com.au/careers

Supplier enquiries

[email protected]

Product enquiries

[email protected]

Flight changes: 133 133

Itinerary changes: 1300 131 600

General Assistance: 1300 131 600

Meet The Team

John Van Den Heuvel

President of corporate traveler usa.

Ashley Corey

Vp of sales.

Director of Customer Success

Charlene Leiss

Fctg president, americas.

Amanda Vining

Global chief sales & customer officer.

Trevor Brink

Chief product officer.

Chloe Preston

Director of enablement and revenue operations.

Jake Dunkley

Director of commercial finance.

Emese Graham

Diversity, equity, and inclusion manager, americas.

John Morhous

Chief experience officer, corporate americas.

Michelle Degenhardt

Global sustainability officer.

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§5 Telemediengesetz informieren wir Sie wie folgt:

Betreiber dieser Webseite ist:

Flight Centre Travel Group (Germany) GmbH (Mit seiner Marke: FCM Travel Solutions Deutschland) Perleberger Straße 42 B 10559 Berlin Deutschland Telefon +49 (0) 30 88 78 93 10 Email [email protected] www.de.fcm.travel

Sitz der Gesellschaft: Berlin Vertretungsberechtigte Geschäftsführung: Chris Galanti, Adam Murray Umsatzsteuer-ID: DE 309716750 Handelsregisternummer: HRB 197053 B Gerichtsstand: Frankfurt

Verantwortlich für den Inhalt dieser Webseite, sowie der Social Media Seiten der FCM Travel Solutions Deutschland nach §55 RStV ist:

Flight Centre Travel Group GmbH Deutschland (Mit seiner Marke: FCM Travel Solutions Deutschland) Perleberger Straße 42 B 10559 Berlin Deutschland Telefon +49 (0) 30 88 78 93 10 Email [email protected] www.de.fcm.travel

Sitz der Gesellschaft: Berlin Vertretungsberechtigte Geschäftsführung: Chris Galanti, Adam Murray Umsatzsteuer-ID: DE 309716750 Handelsregisternummer: HRB 106468 Gerichtsstand: Frankfurt

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