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StarTribune

Another vestige of carlson travel empire sold, this one to amex spinoff for $570m.

Minneapolis-based CWT, a business travel and meeting management firm that was part of a prominent Minnesota family's business legacy, will sell to rival American Express Global Business Travel for $570 million, the companies announced Monday.

The merger, which should close in the latter half of this year, blends two of the biggest corporate travel entities. CWT, formerly Carlson Wagonlit Travel, started in its current form in the mid-1990s and touts 4,000 customers with a projected revenue of approximately $850 million this year. American Express spun off its global business travel (GBT) sector as a joint venture with an investor group in 2014, and GBT has rapidly grown through various mergers and acquisitions since.

CWT was not reachable for comment, including on if its global headquarters will remain in the state, if this will affect any jobs or if the CWT name will survive.

American Express said the deal means CWT customers will have access to its proprietary software and services.

"Joining forces with Amex GBT helps accelerate our vision of a tech-enabled future for business travel, where people and technology combine to deliver an exceptional customer experience," said Patrick Andersen, CEO of CWT, in a statement. "We are highly confident in the value creation of the combined company."

The privately held CWT — which investment funds like Redwood Capital Management, Monarch Alternative Capital and others own — will now be part of the public GBT, which debuted on the New York Stock Exchange in 2022. That came at a time when corporate travel was still in a precarious state after grinding to a halt in 2020 because of the pandemic.

Business travel still hasn't fully recovered to 2019 levels in terms of volume or spending, but that milestone could hit as soon as by the end of this year. So Jose Ferreira, owner of Coon Rapids-based Riverdale Travel, said this deal is timed for growth.

"For corporate travelers, I would say that service levels are going to improve," Ferreira said. "Both of these companies are still recovering from the pandemic."

Curt Carlson, namesake of the University of Minnesota's Carlson School of Management, started his family's business empire during the Great Depression, eventually venturing into the travel industry about 30 years later.

In 2021, the family gave up its ownership stake in Carlson Travel Inc. and its many related companies, including CWT, after the COVID-19 pandemic forced the business into bankruptcy. The family has also offloaded some of its large portfolio of hotels, including selling the Radisson Hotel Group Americas for $675 million to Choice Hotels International in 2022.

Burl Gilyard is the Star Tribune's medtech reporter.

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Amex GBT Agrees to Acquire Carlson Wagonlit Travel for $570 Million

Photo: Amex GBT 

American Express Global Business Travel (Amex GBT) is acquiring corporate travel agency Carlson Wagonlit Travel (CWT), for $570 million, marking a new chapter for one of the industry’s longtime corporate giants.

The deal is expected to close sometime in the second half of 2024. The transaction will be funded by a combination of stock and cash.

CWT, which says it serves 4,000 global customers, has been undergoing major changes in recent years, including taking on new equity owners in 2021. As recently as November, CWT underwent some balance sheet recapitalization aimed at deleveraging its balance sheet and strengthening its financial position. At that time, CWT said it had a “strong financial foundation and capital structure.”

In Monday’s announcement, CWT said that moving under Amex GBT will help its long-term vision and that it was “confident” in the future of the company.

“Joining forces with Amex GBT helps accelerate our vision of a tech-enabled future for business travel, where people and technology combine to deliver an exceptional customer experience. We are highly confident in the value creation of the combined company,” CWT CEO Patrick Andersen said.

It also said that, when the deal closes, its clients would have access to Amex GBT’s proprietary software, including programs like Neo1, Neo, and Egencia, and Amex GBT’s professional services.

TMR reached out to CWT to ask about the evolution of the CWT brand when the company does move under Amex GBT, and whether or not the CWT will remain. A spokesperson told TMR that "it’s very early in the process to discuss CWT as a brand. We are all proud of the name we have built in the marketplace and our ancestry. Today, we remain CWT."

Amex GBT’s CEO Paul Abbot said on Monday that bringing CWT under the Amex banner will “create more choice for customers, more opportunities for people, and more value for shareholders.”

CWT traces its roots back to 1872 when a Belgian innovator Georges Nagelmackers, who went on to create the Orient Express, founded Wagons-Lits, which means "sleeping cars."

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Carlson Wagonlit Travel

154 locations

About Carlson Wagonlit Travel

Carlson Wagonlit Travel has an average rating of 1.2 from 75 reviews. The rating indicates that most customers are generally dissatisfied. The official website is carlsonwagonlit.com. Carlson Wagonlit Travel is popular for Hotels & Travel, Travel Services. Carlson Wagonlit Travel has 154 locations on Yelp across the US. Read below to see the top rated Carlson Wagonlit Travel businesses on Yelp and their customer service rating.

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The Moscow Metro Museum of Art: 10 Must-See Stations

There are few times one can claim having been on the subway all afternoon and loving it, but the Moscow Metro provides just that opportunity.  While many cities boast famous public transport systems—New York’s subway, London’s underground, San Salvador’s chicken buses—few warrant hours of exploration.  Moscow is different: Take one ride on the Metro, and you’ll find out that this network of railways can be so much more than point A to B drudgery.

The Metro began operating in 1935 with just thirteen stations, covering less than seven miles, but it has since grown into the world’s third busiest transit system ( Tokyo is first ), spanning about 200 miles and offering over 180 stops along the way.  The construction of the Metro began under Joseph Stalin’s command, and being one of the USSR’s most ambitious building projects, the iron-fisted leader instructed designers to create a place full of svet (radiance) and svetloe budushchee (a radiant future), a palace for the people and a tribute to the Mother nation.

Consequently, the Metro is among the most memorable attractions in Moscow.  The stations provide a unique collection of public art, comparable to anything the city’s galleries have to offer and providing a sense of the Soviet era, which is absent from the State National History Museum.  Even better, touring the Metro delivers palpable, experiential moments, which many of us don’t get standing in front of painting or a case of coins.

Though tours are available , discovering the Moscow Metro on your own provides a much more comprehensive, truer experience, something much less sterile than following a guide.  What better place is there to see the “real” Moscow than on mass transit: A few hours will expose you to characters and caricatures you’ll be hard-pressed to find dining near the Bolshoi Theater.  You become part of the attraction, hear it in the screech of the train, feel it as hurried commuters brush by: The Metro sucks you beneath the city and churns you into the mix.

With the recommendations of our born-and-bred Muscovite students, my wife Emma and I have just taken a self-guided tour of what some locals consider the top ten stations of the Moscow Metro. What most satisfied me about our Metro tour was the sense of adventure .  I loved following our route on the maps of the wagon walls as we circled the city, plotting out the course to the subsequent stops; having the weird sensation of being underground for nearly four hours; and discovering the next cavern of treasures, playing Indiana Jones for the afternoon, piecing together fragments of Russia’s mysterious history.  It’s the ultimate interactive museum.

Top Ten Stations (In order of appearance)

Kievskaya station.

Kievskaya Station went public in March of 1937, the rails between it and Park Kultury Station being the first to cross the Moscow River.  Kievskaya is full of mosaics depicting aristocratic scenes of Russian life, with great cameo appearances by Lenin, Trotsky, and Stalin.  Each work has a Cyrillic title/explanation etched in the marble beneath it; however, if your Russian is rusty, you can just appreciate seeing familiar revolutionary dates like 1905 ( the Russian Revolution ) and 1917 ( the October Revolution ).

Mayakovskaya Station

Mayakovskaya Station ranks in my top three most notable Metro stations. Mayakovskaya just feels right, done Art Deco but no sense of gaudiness or pretention.  The arches are adorned with rounded chrome piping and create feeling of being in a jukebox, but the roof’s expansive mosaics of the sky are the real showstopper.  Subjects cleverly range from looking up at a high jumper, workers atop a building, spires of Orthodox cathedrals, to nimble aircraft humming by, a fleet of prop planes spelling out CCCP in the bluest of skies.

Novoslobodskaya Station

Novoslobodskaya is the Metro’s unique stained glass station.  Each column has its own distinctive panels of colorful glass, most of them with a floral theme, some of them capturing the odd sailor, musician, artist, gardener, or stenographer in action.  The glass is framed in Art Deco metalwork, and there is the lovely aspect of discovering panels in the less frequented haunches of the hall (on the trackside, between the incoming staircases).  Novosblod is, I’ve been told, the favorite amongst out-of-town visitors.

Komsomolskaya Station

Komsomolskaya Station is one of palatial grandeur.  It seems both magnificent and obligatory, like the presidential palace of a colonial city.  The yellow ceiling has leafy, white concrete garland and a series of golden military mosaics accenting the tile mosaics of glorified Russian life.  Switching lines here, the hallway has an Alice-in-Wonderland feel, impossibly long with decorative tile walls, culminating in a very old station left in a remarkable state of disrepair, offering a really tangible glimpse behind the palace walls.

Dostoevskaya Station

Dostoevskaya is a tribute to the late, great hero of Russian literature .  The station at first glance seems bare and unimpressive, a stark marble platform without a whiff of reassembled chips of tile.  However, two columns have eerie stone inlay collages of scenes from Dostoevsky’s work, including The Idiot , The Brothers Karamazov , and Crime and Punishment.   Then, standing at the center of the platform, the marble creates a kaleidoscope of reflections.  At the entrance, there is a large, inlay portrait of the author.

Chkalovskaya Station

Chkalovskaya does space Art Deco style (yet again).  Chrome borders all.  Passageways with curvy overhangs create the illusion of walking through the belly of a chic, new-age spacecraft.  There are two (kos)mosaics, one at each end, with planetary subjects.  Transferring here brings you above ground, where some rather elaborate metalwork is on display.  By name similarity only, I’d expected Komsolskaya Station to deliver some kosmonaut décor; instead, it was Chkalovskaya that took us up to the space station.

Elektrozavodskaya Station

Elektrozavodskaya is full of marble reliefs of workers, men and women, laboring through the different stages of industry.  The superhuman figures are round with muscles, Hollywood fit, and seemingly undeterred by each Herculean task they respectively perform.  The station is chocked with brass, from hammer and sickle light fixtures to beautiful, angular framework up the innards of the columns.  The station’s art pieces are less clever or extravagant than others, but identifying the different stages of industry is entertaining.

Baumanskaya Statio

Baumanskaya Station is the only stop that wasn’t suggested by the students.  Pulling in, the network of statues was just too enticing: Out of half-circle depressions in the platform’s columns, the USSR’s proud and powerful labor force again flaunts its success.  Pilots, blacksmiths, politicians, and artists have all congregated, posing amongst more Art Deco framing.  At the far end, a massive Soviet flag dons the face of Lenin and banners for ’05, ’17, and ‘45.  Standing in front of the flag, you can play with the echoing roof.

Ploshchad Revolutsii Station

Novokuznetskaya Station

Novokuznetskaya Station finishes off this tour, more or less, where it started: beautiful mosaics.  This station recalls the skyward-facing pieces from Mayakovskaya (Station #2), only with a little larger pictures in a more cramped, very trafficked area.  Due to a line of street lamps in the center of the platform, it has the atmosphere of a bustling market.  The more inventive sky scenes include a man on a ladder, women picking fruit, and a tank-dozer being craned in.  The station’s also has a handsome black-and-white stone mural.

Here is a map and a brief description of our route:

Start at (1)Kievskaya on the “ring line” (look for the squares at the bottom of the platform signs to help you navigate—the ring line is #5, brown line) and go north to Belorusskaya, make a quick switch to the Dark Green/#2 line, and go south one stop to (2)Mayakovskaya.  Backtrack to the ring line—Brown/#5—and continue north, getting off at (3)Novosblodskaya and (4)Komsolskaya.  At Komsolskaya Station, transfer to the Red/#1 line, go south for two stops to Chistye Prudy, and get on the Light Green/#10 line going north.  Take a look at (5)Dostoevskaya Station on the northern segment of Light Green/#10 line then change directions and head south to (6)Chkalovskaya, which offers a transfer to the Dark Blue/#3 line, going west, away from the city center.  Have a look (7)Elektroskaya Station before backtracking into the center of Moscow, stopping off at (8)Baumskaya, getting off the Dark Blue/#3 line at (9)Ploschad Revolyutsii.  Change to the Dark Green/#2 line and go south one stop to see (10)Novokuznetskaya Station.

Check out our new Moscow Indie Travel Guide , book a flight to Moscow and read 10 Bars with Views Worth Blowing the Budget For

Jonathon Engels, formerly a patron saint of misadventure, has been stumbling his way across cultural borders since 2005 and is currently volunteering in the mountains outside of Antigua, Guatemala.  For more of his work, visit his website and blog .

Photo credits:   SergeyRod , all others courtesy of the author and may not be used without permission

Claudia Looi

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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Our history

Milestones in our journey as an industry leader

2010 - 2019

2000 - 2009, 1900 - 1999, 1872 - 1899, appointments, 2020 - now  .

• November CWT significantly strengthens financial position through balance sheet recapitalization.
• June CWT forms strategic partnership with Spotnana to provide next generation global travel solution to customers.
• May CWT partners with Booking.com for Business to provide expanded content and 24/7 servicing.
• April CWT Meetings & Events launches carbon calculator to help reduce customers’ carbon footprint.
• February CWT announces its 2023 product investment focus and issues $90m of equity to help scale strategic value-enhancing opportunities. CWT publishes tenth annual sustainability report now organized under Environmental, Social and Governance framework, previously known as Responsible Business.
• October CWT adds new trip planning, management and collaboration functionalities to its myCWT platform.
• July CWT included in America’s Best Employers for Women. CWT signs PACT's (formerly ECPAT) Code of Conduct for the Protection of Children in Travel and Tourism.
• June CWT launches 24/7 English-Mandarin bilingual hub service.
• March CWT launches Real-Time Carbon Footprint Indicators to help customers make more sustainable choices.
• February CWT unveils initial focus of $100m technology, innovation, and product investment plans.
• January CWT commences celebrations of 150 years in travel. A heritage that traces back to 1872 when Belgian engineer and industrialist, George Nagelmackers, sold the American concept of sleeping cars to European rail operators.
• November CWT to invest $100m in technology and innovative products as recapitalization plan is approved. CWT exceeds 2021 messaging integration targets with 1,000th customer adoption.
• June Commitment to significantly reduce CWT's environmental footprint by signing the Science Based Targets Call to Action Standard Commitment Letter.
• October CWT Meetings & Events launches CWT easy meetings, a direct-booking platform for small meetings. The platform gives meeting organizers access to over 250,000 meeting rooms in hotels (both independent and chain) as well as unique venues & event spaces in more than 90 countries . 8th annual Responsible Business Report published, showing continued momentum, including being awarded the newly established EcoVadis Platinum sustainability rating and maintaining the United Nations (UN) Global Compact Advanced Level.
• September CWT Solutions Group creates a new responsible travel consulting framework.
• April CWT is awarded Platinum status for responsible business by EcoVadis – top rating for the fourth successive year.
• February CWT partners with Timeshifter to offer jet lag solution for traveling employees
• January CWT launches the first open API-based global travel management platform for China. CWTSatoTravel partners with US Defense Department’s Military Spouse Employment Partnership (MSEP). CWT Energy, Resources & Marine (ERM) have signed a preferred global agreement with The Visa Team, a specialist in visa-handling services for the oil and gas, mining, and marine industries. Business Travel On the Fly podcast is launched.

2010 - 2019  

• December CWT Meetings & Events is named to CMI 25 List for 10th year in a row.
• October First successful live NDC booking through Amadeus Selling Platform Connect. CWT and the Carlson Family Foundation host the Minnesota Hackathon to fight online child trafficking in partnership with Thorn.
• September CWT Meetings & Events is named to CMI 25 List for 10th year in a row.
• August RoomIt by CWT™ announces its first global campaign in support of the World Childhood Foundation, which is celebrating its 20th anniversary this year.
• June CWT publishes its 2019 Annual Responsible Business Report and reached its third consecutive annual EcoVadis Gold rating and the United Nations Global Compact Advanced Level rating for its annual Responsible Business Report.
• May CWT Meetings & Events signs an agreement with Kaplan Higher Education Academy (KHEA), part of Kaplan in Singapore, a leading private education institution, to enhance employment opportunities for students in the hospitality & MICE (Meetings, Incentives, Conferences and Events) industries.
• April CWT secures a UK Cyber Essentials certification. This UK Government-backed scheme is designed to protect organizations and their data against a wide range of cyberattacks.
• March CWT reported strong growth in 2018. CWT is awarded 3rd successive EcoVadis Gold status in recognition of responsible business practices.
• February CWT rebrand and updated customer value proposition is launched.
• November CWT launched AI-powered travel reporting tool, CWT AnswerIQ
• April CWT reported strong 2017 performance.
• March Diana Nelson, Kurt Ekert and the ELT signed the UN Women’s Empowerment Principles .
• December CWT passes the one-millionth registered user milestone for the mobile app myCWT, (formerly called CWT To Go™) and began trialing air booking capabilities.
• November CWT delivers a new travel technology platform, myCWT, to drive digital products.
• July CWT becomes the first TMC to build and launch its own hotel distribution business, RoomIt by CWT.
• September CWT launches CWT 3.0 growth strategy and vision to be the leading digital TMC.
• November CWT announces its Corporate Innovation team , dedicated to further driving and developing a company-wide culture of innovation.
• June Carlson enters into a definitive agreement with JP MorganChase to acquire full ownership of CWT, heralding an exciting new chapter for the company.
• April CWT Meetings & Events announces its entry into China's rapidly growing meetings and events market.
• September CWT wins the GBTA Project ICARUS Europe travel supplier outstanding achievement award 2013 – intermediary, for the  CWT Travel Stress Index.
• January CWT celebrates 10 years in China and renews its joint venture relationship with China Air Services for a further 10 years.
• October CWT Acquires WorldMate, leader in mobile travel technology, and also wins "Best Corporate Travel Agency 2012" at the TTG Travel Awards.
• July CWT To Go  TM , our mobile app, wins the 2012 Global Business Travel Association (GBTA) award for innovation of the year in the category of "Outstanding apps" – voted for by business travelers.
• November CWT expands its presence in Latin America with two acquisitions: Centenial Group, its partner in Costa Rica since 2004, in October, and Net Tour Viagens E Turismo LTDA (Net Tours) in Brazil.
• May CWT starts its mobile services offering with the launch of CWT To Go , a free mobile services application that allows travelers to access their travel itineraries directly from their mobile devices while on their trips. 
• February CWT acquires Kaleva Travel Ltd., its partner since 1995, with operations in Finland, Estonia, Latvia, Lithuania and Romania.

2000 - 2009  

• February CWT received a 2009 Business Travel Innovation Award for its compliance-enhancing solution  CWT Policy Messenger  at the  Business Travel Show  held in London. This marks the second consecutive innovation award for CWT in the competition's Travel Management Services Category.
• October CWT CWT signed a global agreement with The CarbonNeutral Company, the leading carbon offset and climate consulting firm, to provide emissions management services to CWT clients and enhance its CWT Sustainable Solutions offering.
• July CWT and American Express Global Commercial Card signed a multi-year, preferred supplier agreement by which CWT will promote and distribute three American Express payment solutions to its clients and prospects in 21 countries.
• July CWT announces the addition of ground transportation (which includes rental car, black car/limo and rail) to its repertoire of program optimization services. CWT gains majority control of Indian joint venture. The transaction underscores CWT's commitment to India's corporate travel market.
• August CWT finalizes acquisition of Navigant International, doubling its size in North America and reinforcing its presence in Asia Pacific. A change in CWT's shareholding structure also occurs in August: Carlson and One Equity Partners (OEP) acquire Accor's 50 percent stake in CWT. Carlson becomes majority shareholder with 55 percent of CWT shares, while OEP holds the remaining 45 percent.
• The  CWT Solutions Group , the company's consulting division, becomes global 
• March CWT acquires Maritz Corporate Travel in the United States in March, and Onboard in Germany in October, demonstrating its continuous commitment to playing a leading role in the consolidation of the travel management industry.
• CWT opens its first eCenter in Warsaw, Poland. This new service configuration is designed to handle multinational clients with business travelers in several European cities from a single business travel center.
• CWT and China Air Service establish a joint venture operation, CWT China, headquartered in Beijing.CWT celebrates 10 years in China and renews its joint venture relationship with China Air Services for a further 10 years.
• CWT and Japan Travel Bureau create a joint venture, JTB/CWT Business Travel Solutions. 
• CWT creates the CWT Solutions Group, whose experts provide consulting services to clients, notably in the selection and deployment of new technologies and in strategic air and hotel sourcing.
• Carlson Travel Network in the United States and Wagonlit Travel in Europe merge to form the Carlson Wagonlit Travel network for business travel. The new company is the first truly global travel services company with international management.
• CWT acquires Dodwell Travel from Inchcape Group and establishes CWT Hong Kong.
• Carlson Companies, Inc. of Minneapolis and the Paris-based Accor Group combine the business travel interests of their respective companies, Carlson Travel Network and Wagonlit Travel, under the name Carlson Wagonlit Travel.
• Wagons-Lits Travel changes its name to Wagonlit Travel and consolidates its network, products and services for multinational companies.
• Accor acquires La Compagnie des Wagons-Lits.
• Ask Mr. Foster changes its name to Carlson Travel Network, to capitalize on the professionalism, strength, and synergy of the Carlson Companies.
• Carlson Companies acquires P. Lawson Travel.
• Wagons-Lits Travel is the first business travel agency in Europe to create implants or on-site locations in the offices of clients. The company also introduces the widespread use of computer reservation systems and offers global reporting to European business travel customers. It expands quickly through major acquisitions in Denmark, Spain, Germany, the United Kingdom and Eastern Europe.
• The "Compagnie des Wagons-Lits" expands its mission of serving travelers to become Wagons-Lits Travel, Europe's largest travel management company.
• Ask Mr. Foster changes hands when two shareholders, Donald Fischer and Thomas Orr, pay US$157,000 for controlling interest in the company, which had seen hard times during and in the wake of World War II.
• Full-service Wagons-Lits agencies spring up in rail ticket offices throughout Europe.

1899 - 1872

• The Ask Mr. Foster travel agency is founded in St. Augustine, Florida, making it one of the oldest travel agencies in the United States. Its unusual name is the result of one local resident, Ward G. Foster, who is the unofficial keeper of the train timetables. When tourists inquire about the time of train arrivals or departures, they are told to "Ask Mr. Foster."
• Belgian innovator Georges Nagelmackers begins a new enterprise with the sole purpose of serving the traveler. Adding sleeping compartments to trains serving the European continent, he founded the company, Wagons-Lits, which literally means "sleeping cars." Nagelmackers goes on to create the Orient Express.