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Building the Holiday Eco-system for Happy Travelers

Founded in 2011, TravelTriangle is India’s leading online holiday marketplace bringing both the travelers, and trusted & expert travel agents on a common platform. With the recent Series C funding of $12 Million from Nandan Nilekani and Sanjeev Aggarwal backed Fundamentum in early 2018, it is on its way of encompassing all the components of holiday eco-system through its highly innovative and technology-focused product. Besides, having already raised close to a cumulative funding of $20 Million from SAIF Partners, Bessemer Venture Partners and RB Investments put together, the company has already achieved operating profitability, and on track to become EBITDA profitable by next year.

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Sanjeev Aggarwal

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Ashish Kumar

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Our Growth Story covered by all leading media publications

TravelTriangle raises Series C funding of $12 million

TravelTriangle raises $12M to digitize India’s travel bookings

Holiday planning marketplace TravelTriangle raises ₹12 Mn

TravelTriangle sets new benchmarks; records GMV over Rs. 350 Crore

Raised $10 Million in a Series B Round of funding led by RB Investments

Series B funding from RB Investments, SAIF Partners and BVP

A unique marketplace model leading to a profitable business

TravelTriangle partners with PayTM for cashless payments and more

The travel startup becomes CMNM positive in 6 key geographies

TravelTriangle among the top 20 most visited travel websites in India

CEO Sankalp Agarwal on his entrepreneurial venture

TravelTriangle looks at expansion, by raising $8 Million

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15 Best B2B Travel Agencies in India | Top B2B Travel Portal Companies

B2B travel agencies, otherwise known as business-to-business travel agencies, are used to manage travel bookings for other businesses, such as corporate travelers, tour operators etc. Most people prefer B2B travel portals or companies since B2C businesses provide sizeable rebates and also have unsuitable cancellation and refund policies for businesses. In this article, we have listed the top 15 B2B travel platforms in India that help corporations or tour management companies simplify their travel management booking systems . Read further to find out more.

coworking space in Gurugram

15 Best B2B Travel Agencies & Travel Distribution Platforms in India

One of the best B2B business ideas is travel agencies. Most of these business-to-business companies have established B2B travel portals to help corporations plan their travels without any difficulty at affordable prices. Some of the top 15 best B2B business travel agencies and travel distribution platforms in India are given below:

1. FCM Global Travel Management

If you are looking for B2B companies for travelling in India or internationally for your corporate travels, then FCM Travel Company is the go-to choice. FCM is a global travel management company that offers various corporate travel services. This B2B travel company operates in 95+ countries, and their staff support is available 24/7. With FCM’s travel software, users can book their travel seamlessly, and there are also many features such as live chat , dashboards, omni-channel travel approvals, reporting, communication, etc.

FCM - b2b travel agency company in india

2. Travel Boutique Online

One of the top B2B travel agency in India is Travel Boutique Online. Since its launch in 2006, Travel Boutique Online has helped agencies efficiently serve their clients by offering clear pricing and promotions. With more than 10 years of experience, they have played a crucial role in offering tour operators and travel agencies across India long-term solutions.

Travel Boutique Online offers dynamic packages, airfare, and hotel booking APIs, mobile app development, and white label solutions. As a result, they have received numerous major honors, including the “Best Travel Portal Award” and “Best Online B2B Travel Portal India – 2016 by India Travel Awards.”

travel boutique online- B2B travel agencies

3. Travelpro – B2B Travel Portal

Travelpro is one of the best B2B travel agency in India which is also a specialist travel search engine that excels at connecting several airlines at the most competitive rates. It searches a sizable database for the best results and includes both domestic and international flights. This includes the availability of flights, confirmation of reservations, and cancellations and rescheduling.

It is an all-inclusive flight booking solution that caters to end consumers, businesses, websites, travel agencies, and more. This site is a terrific option if you want to book a trip quickly and works hard to provide the best flights at the greatest pricing.

travelpro- B2B travel agencies

4. TSI Yatra

Travel Services International is one of the best B2B travel portal in India which was renamed TSI Yatra and launched in 1999. This B2B travel website is currently run as a Yatra Online subsidiary. It is most renowned for the travel services that it provides.

TSI is also known as best B2B Flight booking portal in India, since they contain reservations for both domestic and international flights, vehicle rentals, lodging, etc. Additionally, they offer worldwide excursions, sightseeing tours, and airport transfers. They offer their corporate clients rewards in the form of travel packages, which places them among India’s top B2B travel agencies!

yatra- B2B travel agencies

In 2007, Via was established in Bangalore, India. It is one of the most successful and quickly expanding technology-driven travel enterprises in Asia. Via offers services in the retail and financial sectors as well as ticketing, hotel bookings, vacation packages, business travel, and tour packages. On their platform, Via offers travel products from over 10,000 providers.

The company uses a cloud-based technology architecture to deliver its services, which includes mobile applications, portals, corporate networks, and a centralized, round-the-clock customer center. Via now has a presence in Asian nations like Singapore, Indonesia, and the Middle Eastern UAE. Over 100,000 travel partners make up their network, which spans 2600 Asian towns and cities.

via- B2B travel agencies

6. Akbar Travels

It is certainly amazing how a modest agency focused on Gulf traffic from India in 1978 has grown into one of the most well-diversified B2B travel agencies providing a full range of travel services. Akbar Travels’ growth began in Kerala, a state in southern India. Presently, Akbar Travels has grown and established additional offices in every major city in India, including Mumbai, Bangalore, Delhi, etc.

Recently, Akbar Travels entered the northern and north-eastern states of India for the first time. Currently, Akbar Travels operates 47 IATA-approved branches and 40 non-IATA offices throughout India. They have more than 100 branches established outside of India in the United States, the United Kingdom, Europe, the Middle East, and Asia. The portal allows users to browse and purchase tickets, vacation packages, visas, and other items. This comes in the list of best b2b travel portals in India.

Akbar-travels travel booking platform

7. Riya Travel and Tours

One of India’s leading B2B travel agencies is Riya Travel and Tours and it is one of the best B2B portal for travel agents. They started doing business in 1980. It was only a concept and a vision at the time. Today, it is among the top businesses in the globe that offers integrated travel and travel service solutions.

They started out with activities abroad, under the direction of Mr. GMJ Thampy, and now have five locations and more than 50 branch offices in India and other countries.

Worldwide travel services are offered by Riya Travels at competitive prices. They conduct business in the areas of domestic and international ticketing, lodging, car rentals, cruises, etc. Both wholesale and corporate clients can use these facilities. In addition, they coordinate things like sightseeing tours and airport connections.

riya travels

8. Travelfusion

Travelfusion is a cutting-edge platform for booking hotels, trains, and flights that offers services to people from all over the world. It specializes in offering last-minute flight tickets at the greatest price, especially during ticket shortages.

Travelfusion offers assistance with a variety of business travel management issues, from branded rates to expedited boarding. When making a reservation via Travelfusion, you can alter a number of different features of your flight.

Travelfusion can offer you fantastic rates from countless partner airlines worldwide. It is an excellent option if you’re searching for a B2B flight booking engine that can handle all of your travel needs. The platform has a number of cutting-edge capabilities that companies of all sizes may use and take advantage of.

travel fusion- B2B travel agencies

9. FlightsLogic

FlightLogic refers to itself as an “airline consolidator” and provides a number of booking choices and filters. The platform has suppliers from over 100 countries and an airline inventory of over 900. It also comes with an easy setup and flexible configuration that links you to any flight from anywhere in the world. FlightLogic’s Flight API connects enterprises and businesses with more than 900 travel suppliers from around the world. It is a great b2b air ticket portal.

FlightsLogic also does a fantastic job of bringing all the features that business travelers look for together on one platform.

10. TravClan

TravClan , which was founded in 2018, is currently among the top B2B travel agencies in India. It is also included in the top 100 startup businesses in India. They provide their suppliers and active b2b travel brokers with outstanding value and business. They also provide them with top-notch technological solutions, free websites, and nimble platforms for deals and transactions.

TravClan offers the ability to purchase vacation packages, hotels, flights, and even visas as part of its services. In addition, they offer free access to marketing blogs and posters, as well as live seminars led by professionals in the field and personal account managers.

travclan

Sabre provides an online booking engine that businesses may use to make quick and simple hotel reservations. It also provides a comprehensive range of travel products and technology solutions, It provides a cutting-edge, flexible online B2B travel gateway for companies to handle their hotel reservations.

With Sabre, businesses can take control of their own travel arrangements. Also, Sabre takes a distinct approach as one of the most prominent B2B travel agencies. and B2B travel companies in India.

12. MakeMyTrip

One of the most well-known B2B travel agent portals in India is MakeMyTrip .�Since its founding in 2000, MakeMyTrip has established itself as one of the top businesses by offering many of its clients fantastic deals, affordable flights, special discounts, and a smooth online booking experience.�The business started off by providing a range of best-value services and products to the US-India travel industry, all the while utilising cutting-edge technology and round-the-clock client support. It was acquired by Busportal on April 2019.�

travel agent system in india

13. TravelGuru

One of the most prominent B2B travel websites in India, Travelguru , gives you access to the lowest rates on hotels, airlines, and vacation packages both domestically and abroad. Travelguru makes it simple and convenient to plan and purchase a vacation or business trip.�They provide access to discounts on more than 60,000 hotels in India and 4,30,000 hotels worldwide, and because of the different partnerships they have forged with top hotels, they are able to provide you with the finest offers that are currently available.�In India, TravelGuru is the ninth-largest travel agency.

travel agent system in india

14. Cleartrip

On the online travel agency Cleartrip , users can search for and reserve flights to any location. To provide you with the finest travel experience, they are committed to clarity, comprehensibility, dependability, and responsibility.�Global online travel provider Cleartrip has its corporate office in Mumbai. The business has an online travel agency website where customers may reserve hotels, train tickets, plane tickets, and activities in India and the Middle East. It has offices in Saudi Arabia, Egypt, the UAE, and India. It was acquired by Flipkart in the year 2021, and is a fast-growing B2B travel portal in India.

travel agent system in india

15. Expedia

Expedia is one of the fastest-growing B2B travel companies in India and Asia, offering customers a wide range of hotels, excursions, and other travel services at affordable prices to suit all budgets. Travelers may book whatever they require thanks to the website’s extensive aircraft inventory and network of more than 200,000 hotel partners globally. Expedia.com, Hotels.com, Hotwire.com, and Egencia.com are among its main websites and it introduced Tripadvisor in 2011. Additionally, it provides services for business travel as well as travel services to Asia and Europe.

travel agent system in india

What Is A B2B Travel Portal?

A travel portal is an online reservation and booking system linked to various GDS and travel APIs. It features a variety of user modules including B2C, B2B, corporate, white-label, and services modules including travel packages, hotels, transfers, and sightseeing. agencies with in-house travel site development teams. A B2B(Business-To-Business) Travel Portal is the model of online travel portal. It is applicable to travel agencies that are either OTA or going to be OTA as they realize the impact a B2B Travel Portal has on their business.

So, what are the features of B2B Travel Portal? They are given as follows:

  • Agent registration/login
  • Define agent’s type � Cash or Credit
  • Create sub-agent (s)
  • Set profile of agents
  • Build own package
  • Agent wise mark up
  • Flexible markup & commission settings
  • Check Booking
  • Cancel Booking
  • Issue online voucher
  • Invoice & receipts
  • Payment Gateway Integration
  • Auto alerts on confirmation, bookings, tickets
  • Comprehensive MIS reports
  • Mobile responsive Design
  • User friendly interface
  • Real Time Reporting

FAQs on B2B Travel Agencies and Travel Distribution Platforms in India

The frequently asked questions on B2B Travel Agencies in India are given below:

What is B2B travel platform? The B2B travel platform is an online booking platform, that provides white label solution. Using this platform, one can get access to real time online bookings and availability of travel agents and tour operators with user friendly booking platform.

What is B2B in travel industry? The B2B in the travel industry means business to business. Hence they offer business to business deals, rates, offers to the distributors, retailers, and channel partners.

How can I become a B2B travel agent in India? To become a B2B travel agent in India, you have basically two options. Option 1: Join any B2B travel companies, that trains and helps you to become a quick travel agent. Option 2: The next option is to register on IATA ( International Air Transport Association ) website. Yearly you will have to pay some fee to this website, but you can directly become B2B travel agent through this website.

Which is the largest online travel agency in India? The largest online travel agency in India is Thomas Cook (India) Ltd, according to the sales in the year 2021.

Which is the India’s first online travel company? MakeMyTrip is India’s first online travel company which was found in the year of 2000. The head quarters of MakeMyTrip is in Gurugram, Haryana.

How many online travel agencies are there in India? According to Ministry of Tourism, there are a total of 902 travel agencies in India. The detailed category wise distribution of these 902 travel agencies are below:

Business organizations worldwide have access to an increasing number of cutting-edge alternatives as corporate travel evolves along with technology. B2B travel agencies are crucial because they put the interests of the customer above their own bottom line. Also, the majority of them devise business solutions for B2B travel agencies and tour operators, which is advantageous to both of them. Their goal is to maintain transparency in their relationships, transactions, and offers that many B2C businesses do not always adhere to.

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About The Author

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Sandeep Gupta

Sriggle

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with comprehensive travel technology for Cloud

Sriggle, the renowned name in travel technology company is changing the face of travel businesses with a state-of-the-art online tour and travel management system. Sriggle introduces Signature, the top-notch travel solution that boosts your travel business staying on top of the demanding travel needs. As the best travel technology company, we never give you a chance to compromise on your travel business needs and put your foot forward, allowing you to gain ground in travel with online travel agency software.

Witn Sriggle, your world-class software development company, takes pride in introducing top-of-the-line destination management software. Our feature-rich solution allows you to take complete control over your business and manage destinations with next-level excellence. Pushing limits for your travel business is no longer a challenge with our tour operator software and gives rise to end-to-end opportunities and growth.

An ultimate Sriggle travel agency software company is your partner, driving success to your travel business and bringing together all your travel business needs under one roof. Our online travel agency software drives your business with the touch of innovation and feature-rich capabilities, automating your travel business to grow and settle with perfection. Start today and get your head to Sriggle, a leading travel technology company setting the stage for your travel business to grow. 

Destination Management Software

Tour operators, some of our incredible customers.

Yatra

Aside from technical knowledge, you have a really good team to work with.

Peter Silver-tray

Peter Rasmussen

Partner & co-founder, Silver Tray

We have really good experiences with the Sriggle Team. They are all very organized and very professional.

Thomas E.(Tommy) Cox, Student Planet

Thomas E.(Tommy) Cox

Chief Executive Officer, Student Planet

It's pretty amazing that everything is done end-to-end with the team having all the knowledge.

Manish Amin Yatra

Manish Amin

Co-Founder & CIO, Yatra

I am blown away by the flexibility of the system and the depth of domain knowledge you have.

Shantanu Mehta

Shantanu Mehta

Executive Manager, Orient Tours, UAE

This is the first system that met all our needs. I am really very happy to use this system.

Hikmat Harmouch Prive

Hikmat Harmouch

MD, Prive' Travel Concierge

We are using the full stack of Sriggle applications, and they perform beautifully.

Krishan TUI

Krishan Singh

CEO, TUI India

Sriggle helps our employees take charge of their own travel, and that makes them feel good.

Michael DE' Jesus RST

Michael De' Jesus

Rico Sun Tours, Puerto Rico

We are really happy because we are looking for a platform that would fit one single thing, and this is it.

Vineet TUI

Vineet David

Product Manager, TUI India

Sriggle Intro

Why Signature Travel Software

Get everything you need to manage your organization and requirements on one platform with Signature. Signature is End to end Frontend, Mid Office and back-office capability with integrated finance module.

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Sriggle allows you to keep track of all your business travel expenses. Take care of all your business travel needs with our advanced travel agency management system.

200+ API Integrations

You say the word API integration. Sriggle, bring it on. Our API travel interaction allows integration across various services, from tour operators, car rentals, and flights to travel agencies.

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One Product Many Possibilities

helloGTX is more than a CRM and offers explosive GROWTH. Its integrated tools help you to manage customers, leads, itineraries, invoicing, suppliers, websites, landing pages, promotional mailers, campaigns and more such things in few clicks.

Schedule a Live Demo →

Better Lead Management

The Lead management & generation module is designed keeping the leads flow in mind and ensures all the leads to land into CRM from website or landing pages or Facebook or Google ads.

Unlock explosive growth with India’s preferred travel CRM

Grow your business faster by nurturing and monitoring every lead till its closure, generate beautiful itineraries with strong follow ups and customer profiling that helps in building better customer relationships.

Get full control of your business

Get a detailed view of every lead, query, proposal, team member, payment and avoid data leak by ensuring every lead is answered by getting on time notifications.

Ready to use processes & workflow

helloGTX is designed keeping a travel agency in mind from website to emailer to landing page to lead generation to lead allocation to itinerary creation to follow ups to sales & invoicing to voucher creation to repeat customers.

Double your PPC sales conversions

Double your Campaign Leads Conversions with unique approach of helloGTX automated workflow that allows quick engagement, lead qualification and higher sales.

Auto detection of user actions

The platform is built on the principle of simplicity. We understand that today’s users have limited time for manual “updates”. Hence, helloGTX lead management works via automation where possible and system pushes alerts and notifications at its own.

Keep your team in sync

Your data is not in sync so your team and this hinders your team’s productivity. helloGTX brings your teams in sync that helps your teams to spend more time with customers and less time on repetition of work.

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What is hello Gtx ?

Unlock xplosive growth with india’s most preferred travel crm.

travel agent system in india

  • Itinerary/Operations

travel agent system in india

Manage your queries like a pro and never miss them any more.

travel agent system in india

2 Min Proposals

Share Visa, Hotel, Flight or tour package with clients in less than 2 minutes.

travel agent system in india

Manage/Monitor Follow Ups on each query and get alert for unattended queries.

travel agent system in india

Generate Payment Gateway linked Invoices and Proposals.

travel agent system in india

Get report by employees, destination, business volume, sales and more

travel agent system in india

Coupon Codes

Increase your sales with smart Discounts/Coupon codes like OTA’s does.

travel agent system in india

Know your customers better for personalize servicing.

travel agent system in india

e Mail Designer

Use ready template for better impact.

travel agent system in india

Landing Page Builder

Design high conversion landing pages with emailer for Visa & Packages in less than 5 minutes

travel agent system in india

Lead Generation

Generate high quality leads with our magic box

travel agent system in india

Intelligent Campaigns

Targeted email, SMS campaigns with tracking, analytics and more

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Auto Reminders

Send auto reminders for birthday, anniversary, passport expiry and more..

travel agent system in india

Dynamic Website

Build Dynamic Website in few clicks and manage MULTIPLE WEBSITES without any technical know-how.

travel agent system in india

Zero Maintinance

Our websites are zero maintenance sites and you need not to spend any more on hiring a web developer.

travel agent system in india

Online Booking

Allow online booking for packages and fixed departure with inventory management and differential pricing based on no. of travellers.

travel agent system in india

Intelligent

Send and track auto proposal based on customer query and reduce your cost.

travel agent system in india

B2C & B2B

Build your website with B2C and B2B logins with differential pricing.

travel agent system in india

Build XML based SEO ready website with our custom CMS for travel sites.

travel agent system in india

Itinerary Builder

Build High Quality Travel Itineraries in few clicks and share on SMS, WhatsApp and Email

travel agent system in india

Ready Content

Use our ready content of 6lac + hotels and 8k + sightseeing for a quick start.

travel agent system in india

Fixed Departures

Manage FD’s with inventory and distribute it on network with real time booking.

travel agent system in india

Auto Pricing

Build Itineraries linked with your own contracted hotel and transport rates and let customer choose his preferences.

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Push to Website

Build itinerary and push them on your website and keep your site up to date.

travel agent system in india

View team requests for proposals and more..

travel agent system in india

Payment Gateway

Auto Integration with Payment Gateway for Instant Collection.

B2B Network

Explore B2B deals and share directly with your clients in a single click.

travel agent system in india

Sales & Source

Share your deals on network and source deals from other travel agents and get free leads.

travel agent system in india

Supplier Management

Manage your suppliers and send queries to multiple suppliers in a single click.

travel agent system in india

Currency Management

API based Currency Management.

Teams of every size, shape and short have already made helloGTX the place where their work happens -->

Successfully Migrated from buying leads from Market Place to their own leads and doing 5%+ sales conversions on Facebook & Instagram Leads.

Managing entire marketing needs on the hellogtx Travel CRM, Lead Management, Lead Generation, Itinerary Designer, Auto Response and lots more…

Increased their Sales Conversions from 2.5% to 8.5% on Digital Leads from Facebook, Instagram to Organic Traffic and more…

Everything we have tried so far has -->

“Finally, a product which solves actual problems of a travel agency. Our customer response time has improved as I don’t have to hunt through multiple login’s and API’s to get the best rate for our customers. No more maintaining deposits and accounts with multiple suppliers as well.

Hello Fresh - Great!! -->

I am happy to share that we are using helloGTX travel CRM for last one year and this season we have generated 40% more business with the help of new marking tool. helloGTX helped us to reach our existing client and generate more business in few simple steps only.

Love it -->

“GTX CRM is absolutely world class. Tracking all customer queries has become simpler than ever. We can track customers, send them personalized communications and chat with them in real time. This customer delight has transformed the way our customers perceive us.’

Lorem Ipsum is simply -->

I love Hello Fresh -->

It’s super easy to use for travel agents. It has got everything in one place from Lead Management to Follow up to Sales Management to Content Management with ready content to Itinerary to Fixed Departure Inventory to Hotel Inventory to Marketing Module to Readymade e-mailer .

travel agent system in india

Value of Travel Agents Work is Under Pressure in this age of UBERization? What’s your thought?

travel agent system in india

How to create landing page and emailer in 5 minutes with helloGTX?

travel agent system in india

It’s golden time to grow your travel business. Take Pride in What you DO !

travel agent system in india

helloGTX presentation at FICCI

Our CEO presenting helloGTX travel CRM in digital travel conclave at FICCI, New Delhi.

Novemeber 30, 2015

travel agent system in india

Coverage by TravelScapes

Sparking innovation: helloGTX to augment the brand value for travel agencies.

december 8, 2017

Say hello to changing times

In a bid to fulfil the changing demands of the travel industry, …..

travel agent system in india

The Profit Multiplier for Travel Agents?

helloGTX-The Profit Multiplier for Travel Agents is a Business Intelligence (BI) ……

travel agent system in india

helloGTX win the “Amadeus Next Awards” at travel HQ Startup Knock Down

Global Travel Exchange was selected by Amadeus to be a part of Amadeus Next.

Travel Agency CRM Designed for B2B and B2C.

helloGTX is an award winning travel software which helps travel agents and tour operators to automate their day to day activities. A Travel CRM is customer relationship management software which helps travel companies or tour operators to improve their lead management and conversion process, increase sales efficiency, streamline follow ups and rapidly expand their customer base. Software specifically designed for both TMCs and DMCs.

helloGTX is the very cost-effective software which is designed keeping in mind all categories of travel partners. It’s very easy to use for various Travel Partners and helps them organize their Corporate & Customer data, Automates Query Management, Initiates Payment Requisition, Allows Invoice Generation, Quotation Generation of contracted suppliers, Sightseeing and Transfers etc.

Why Travel Agency Software:

Simplifying leads & customer management for travel companies, the travel CRM software has several features, including:

  • Increase Conversion rate.
  • Access to & management of leads from anywhere
  • Package / Itinerary builder.
  • Supplier Management.
  • Bulk email with predesigned HTML templates.
  • Customer handling and generate sales report.
  • Promote packages through landing page & social media.

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Travel Agency software or Travel Crm automates the front and back office activities of travel agencies, vacation packagers, destination marketers and transit companies. These applications assist in generating price quotes, developing itineraries and managing reservations for tour customers as well as providing easy integration into third party reservation systems. Travel Agency Management system assists agencies in automating their business processes, such as accounting, invoicing, marketing and business reporting. Travel Agency software is related to Reservations software and Tour Operator software. Find below the list of best Travel Agency software in India for your organisation. Read more Read less

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  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Quotes/Estimates
  • Pricing Management
  • Supplier Management
  • Multi-Currency
  • Accounting Integration
  • Reporting/Analytics
  • Electronic Payments
  • Booking Management
  • Online Booking

TravelPerk

Lanes & Planes

Avochato

Routespring

aReservation

aReservation

Invent App

Technoheaven TMS

Tourwriter

Travel Agency Software Buyers Guide

Table of contents, what is travel agency software, the benefits of travel agency software, typical features of travel agency software, considerations when purchasing travel agency software, relevant travel agency software trends.

Travel agency software allows travel agencies and related businesses to automate sales, marketing, finance, and other operations to improve customer service and increase profits. It also helps travel agents manage promotions, discounts, blackout dates, stay restrictions, and payment policies.

  • Improved customer service: Travel agency software helps agents push their products and services to customers via multiple channels such as online portals, email, and SMS. It offers customer-facing features such as booking confirmations, cancelation, and online payment gateways.
  • Better process management:  Travel agency software automates business operations by reducing the need for manual data entry, centralizing bookings, tracking inventory, generating reports, managing payments, and more.
  • Streamlined reporting:  Dashboard and reporting tools allow users to gather information and gain insights into profits and sales, and generate custom reports to inform business decisions.
  • Itinerary creation: Allows agents to create travel documents, plan routes, and organize other journey details.
  • Payment processing: Accept, capture, and reconcile financial transactions.
  • Reservations management: Create and manage customer transportation bookings and property reservations.
  • Pricing management: Set prices for tour packages and manage prices based on number of travelers, travel days, seasonal demand, etc.
  • Sales pipeline management: Track lead conversions and their status as they move along the sales pipeline.
  • Quotes/estimates: Create and send customized price quotes to customers.
  • Extent of customization: If you cater to a specific audience (e.g., business travelers, backpackers), select a travel agency software solution that’s designed for your niche, or can be customized to meet your business needs. This way, you won’t have to create fresh templates for your workflows or adjust the interface to fit your customers.
  • Mobile apps: Client engagement is the bedrock of the travel industry. Mobile apps are effective in managing engagement efforts and building relationships with new and existing customers. Agents can manage operations and address inquiries even outside of regular business hours using these apps. Choose a solution that offers apps for various types of mobile devices.
  • Artificial intelligence improves the customer experience. To stay competitive and profitable, travel agencies need to constantly improve their customers’ experiences. To this end, some have started adding new technologies to their workflows. For example, artificial intelligence is being used to process data related to customer engagement and travel itineraries, and generate insights to help agencies tailor their customer recommendations.
  • Chatbots free up agents’ time : Travel agency software chatbots are intelligent conversational interfaces that serve as the first touch point for customers to interact with agencies. Basic chatbots are used to capture customer contact details and pass on leads to travel advisors. More advanced chatbots can suggest travel plans to customers based on their stipulated requirements (such as budget, tentative travel dates, preferred destinations, etc).
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11 Best Travel CRM for Travel Agents and Agencies in India 2024

11 Best Travel CRM for Travel Agents and Agencies in India 2024-feature image

Travel CRM software manages the travel business of companies by fostering improved customer relations and creating strong sales/retention records. Customers are the backbone of any business, and the same applies to travel agencies and travel consultants.

With the use of right technologies, travel companies can go an extra mile to keep customers happy. Customer retention can be improved significantly with the help of CRM systems for travel agencies.

Table of Contents

What is CRM in Travel Industry?

Travel CRM or travel management software is meant for streamlining operations of travel and tour agencies. Tour operators and agents use the software for automating their daily activities.

Travel CRM effectively organizes business processes for travel agencies. It also allows customers to take advantage of fast travel services.

Travel CRM software is useful at every stage, right from the lead management to follow-ups, sales funnel management & closure. It also provides detailed reports for an in-depth business view.

What Does Travel CRM Software Do?

Travel agency CRM is meant for handling back office functioning of a travel agency such as managing stocks, creating real time data, preparing economic reports, managing marketing campaigns and facilitating closure.

The software leads towards automation of daily processes at a travel company. It’s an important tool to increase your sales and expand the customer base with streamlined customer relationship management.

How Do We Select the Best Travel CRM Software for Travel Agency?

Travel CRM helps tour companies in managing their customer relationships. From managing bookings, quotations to handling customer tickets, everything can be streamlined and automated through this solution.

If you are planning to buy one for your tourism business, then this article might help you. We have made a comparison of some of the best travel CRM in terms of their features, pricing, free trial, compatible devices, and so on.

A major comparison is made on the features like sales pipeline management, customer segmentation, bookings management, customer tickets management, and more. Many travel CRM offers a free version so that you can use those features for free.

However, some of them are completely paid, offering more advanced features like itinerary management and reservation management. You can buy paid software if you want those features. Let’s look at these software with an in-depth comparison of their features.

11 Best Travel CRM Software for Travel Agency in India

Debox global travcrm, freshsales crm, salesforce sales cloud.

Kapture CRM

Technoheaven Travel CRM

If you run a travel agency and you are looking for the best travel CRM to streamline your operations, here are top software you can use for this purpose. From managing quotes, contacts to accepting online bookings, everything can be completed with this software.

DeBox is a popular travel CRM software that is widely used by individual travel agents and firms with query and quotation management. The software helps manage both B2C and corporate clients with personalized travel itinerary and rate sheets.

DeBox TRAVCRM software further helps with invoice creation, document management and complaint management.

Key Features of DeBox

  • Query management: It helps track queries from different mediums and define their priority and the turnaround time.
  • Invoice generation: You can deploy DeBox for generating multiple types of invoices by including relevant taxes.
  • Payment requests: Use DeBox for tracking payments, setting payment reminders and calculating the auto-gross margins.
  • Uploading rate sheets: DeBox makes it easy to automatically calculate rates for different travel packages.
  • Quotation generation: DeBox helps create quotations that include different services as requested by your clients.

DeBox Global TRAVCRM Specifications

  • Supported Platforms: Supports all major platforms
  • Free Trial: Not available
  • Free Version: Not available

Pros and Cons of DeBox Global TRAVCRM

  • You can also send payment reminders to your clients and suppliers through this software.
  • You can manage all the documents related to your customers including their booking info, IDs, etc., at one place.
  • It does not offer a free version to test the software before buying it.

Price of DeBox Global TRAVCRM: Pricing details are available on its official website.

Travel CRM software

Freshsales is a CRM for travel agents and companies to manage their customer relationships. The software manages, develops and follow-up on leads to run their travel business.

This CRM for travel companies provides multiple tools such as AI-based lead scoring, changeable visual reports, customizable dashboards and visual deal pipeline for smooth running of travel businesses.

Key Features of Freshsales CRM

  • Two-Way Email Sync: You can manage the emails in integration with Freshsales CRM. This feature helps you track mails from clients or sales CRM easily.
  • Email Tracking: You can track the performance of your mails through sales CRM with the help of Freshsales CRM system for travel agency.
  • Sales Campaigns: Sales CRM helps run successful sales campaigns through SMSs in bulk to customers and clients.
  • Personalised Templates: You can save your neatly written messages as personalised mails and use them to send emails faster through Freshsales CRM for travel industry.
  • Sales-First Inbox: You can easily send messages depending upon your immediate priorities through the awaiting response option.
  • Team Inbox: You can gain access to mails of each other to ensure that no good deal slips away from your hands. In this feature, the mail arrives in a rep’s inbox.
  • Calendar Sync: The calendar sync option lets you sync your google account with freshsales.
  • Email-To-Lead: Freshsales CRM for travel companies links emails to the correct lead or contact’s record. 
  • Open and Click Notifications: Freshsales Travel agency CRM software lets you access alerts for email opens, link clicks and new emails.

Freshsales Specifications

  • Supported Platforms: Android, iOS
  • Free Trial: 21 days
  • Free Version: Available

Pros and Cons of Freshsales

  • You can categorize contacts with it.
  • It supports sales sequencing to convert prospects into customers.
  • Errors might occur while importing contacts.

Pricing of Freshsales: You can start using Freshsales free Travel CRM software for your small team at INR 999 per user per month.

CRM for travel companies

Sugar CRM for travel agents helps automate processes related to sales, accounts, marketing and customer services. You can also use the software’s customised features such as global search function, shortcut bar, wizard tool and customised homepage for improving customer relations.

Key Features of Sugar CRM

  • Market Automation Success: You can use Sugar CRM’s improved marketing solutions to enhance your reach to potential customers and deliver outstanding travel experience.
  • Automated Alerts: You can create automated alerts for your sales team with the help of Sugar traveling CRM software whenever a prospect connects with you.
  • Social Media Marketing: You can use it to identify which networks, profiles and posts are proving good for your business.
  • In-Built SEO: Sugar CRM for travel agency uses tools such as meta performance, page speed and external/internal links.

SugarCRM Specifications

  • Supported Platforms: Linux, MacOS, Windows, PHP, Unix
  • Free Trial: Available

Pros and Cons of SugarCRM

  • You can use it for managing quotes for your customers.
  • It can be used in 30 languages.
  • Its in-built SEO tool takes a lot of time to load results.

SugarCRM Pricing: Paid plan starts from INR 4,058.87/user/month.

CRM for travel agency

Rezdy CRM for travel agency helps to automate processes leading to higher sales efficiency and bookings. Customers also benefit from the software’s quick booking processes as the services offered by the software are user friendly.

Key Features of Rezdy

  • Online Reservation Mechanism: The online booking system is easy and can be done from even the comfort of your home. This reservation system provides a seamless experience to make business operations streamlined.
  • Automated Payments: You get the amount immediately credited into your account as soon as the customer pays.
  • In-App Messaging: You can send real-time messages to agents for creating new partnership arrangements.
  • Liability Waivers: You can send your customers a prefilled waiver form for signing purposes.
  • Intuitive Waiting List Capabilities: For a sold-out session, customers can join the waiting list and receive automatic confirmation for their turn.

Rezdy CRM Specifications

  • Supported Platforms: Windows & Mac
  • Free Trial: 21 days available
  • Free Version: Yes

Pros and Cons of Rezdy CRM

  • It offers business insights features to gain insights from your customers data.
  • You can create complete itinerary for customers directly through this software.
  • It cannot be used for accepting payments in multiple currencies.

Pricing of Rezdy CRM: You can get Rezdy Free Travel CRM software at just INR 4059.31 per month.

CRM software for travel agents

Salesforce Sales Cloud is a travel agency CRM software that connects different departments of a travel company to a potential customer. Marketing, sales, commerce and service are the departments that get connected to the potential client or customer through Salesforce Sales Cloud.

Key Features of Salesforce Sales Cloud

  • Artificial Intelligence: Salesforce Sales Cloud software has artificial intelligence or AI built into its customer relationship management software.
  • Analytics: Salesforce Sales Cloud CRM software provides data-driven insights to all its clients and customers.
  • Mobile-first CRM: The software lets you run the entire business from your mobile phone.
  • Identity Management: You can create a single federated identity across all the cloud apps.
  • Metadata Architecture: You can automatically create metadata architecture

Salesforce Sales Cloud Specifications

  • Supported Platforms: Windows, macOS, Linux

Pros and Cons of Salesforce Cloud

  • It provides real-time insights into sales pipelines.
  • Provides predictive analysis to make strategies for boosting sales.
  • The system runs slow when dealing with bulk data.

Salesforce Sales Cloud Pricing: Salesforce Sales Cloud software starts from INR 2,078.80/user/month.

CRM for travel industry

Kapture CRM is a travel CRM with several machine learning tools to add intelligence to a company’s customer services. You can use the software for integrating into one single platform, the company’s contact and service centre with the field executives. The important features of the software are:

Key Features of Kapture CRM

  • Customer Data Management: Kapture travel agency CRM enables customer profiling to develop a strong customer base.
  • Integrated Operations Management: Kapture travel agent CRM helps manage field agents, distributions and stock orders.
  • Order Management: This CRM for travel agency has tools for adding new orders even when you are not in the office.
  • Payment & Invoice Management: You can make use of cloud-based dashboard to manage payments, deliverables and customers through a single platform.

Kapture CRM Specifications

  • Supported Platforms: Android, iOS, and other systems
  • Free Trial: Yes

Pros and Cons of Kapture CRM

  • Its customers’ ticket management feature is very easy to use.
  • You also get templates for creating responses for customers’ queries.
  • The software faces issues when integrating with any other platform.

Kapture CRM Price: Paid plan starts from INR 2,494.57/user/month

CRM for travel agents

eliNext CRM for travel agents maximizes the efficiency of your travel business operations by creating strong relations with customers. The software helps manage clientele and integrate marketing and sales departments of a travel company to increase customer retention.

Key Features of eliNext

  • Web Development: eliNext CRM system for tour and traveling agency integrates processes, applications and information flows for offering web development services.
  • SAP development: SAB development includes service architecture to improve the efficiency of a business process.
  • App development: The software develops solutions for mobile platforms that includes both Windows and Android.

eliNext Specifications

  • Supported Platforms: Web-based and supports all major platforms

Pros and Cons of eliNext

  • Its app development procedure is really fast.
  • You can manage both marketing and sales operations with this software.
  • Recording customers’ bookings details takes a lot of time.

eliNext Pricing: Pricing details are available on request on its official website.

Free CRM software for travel agents

Customer relations are important part of business operations. Zoho travel agency CRM is equipped with features for managing customer relations and acquiring new ones. This CRM for travel agents manages functions related to flight bookings, hotel bookings, adventure packages, etc.

Zoho CRM Features

  • Sales Force Automation: ZohoCRM for travel industry manages leads, deals, accounts and contacts. It also handles automation of workflows.
  • Process Management: Zoho travel agent CRM software looks after processes such as blueprint, assignment, scoring, approval, escalation and validation.
  • Omnichannel Presence: Emails, social media, telephony, live chats and web conferencing are also handled by Zoho CRM.
  • Performance Management: Under performance management, Zoho does territory management, sales forecasting, gamification and AI prediction.
  • Customisation: With the help of its customisation tools, it manages page layouts, sub forms, views, filters and translations.

Zoho CRM Specifications

  • Supported Platforms: Windows, Linux, Mac OS X, Android, iOS
  • Free Trial: Available for 15 days

Pros and Cons of Zoho CRM

  • It provides email insights to track customers’ activities over the sent emails like click through rates.
  • Zoho CRM offers webhooks to integrate with third party apps.
  • Users with limited technical knowledge might find difficult to navigate the software.

Pricing of Zoho CRM: Zoho provides five different plans: Zoho CRM Plus, Starter, Standard, Professional and Enterprise. Its first plan starts from INR 800/User/Month.

Tutterfly travel CRM is built specifically for travel and tour agents and operators. It provides a footing in the area of technological support to travel businesses. The software develops customised reports and views for making business operations of travel companies organised and customer oriented.

Key Features of Tutterfly

  • Conversion System: You can save leads by customizing the approach to pitch the right offers to the right source at the right place.
  • Professional Performance Analytics: Tutterfly CRM for travel companies provides performance analytics tools to analyse and optimize your business processes.
  • Integrated Sales Interface: This feature of travel CRM lets you get an overview of all the independent operations.
  • Process Mapping: Tutterfly does process mapping for managing accounts and converting opportunities.

Tutterfly Specifications

  • Free Trial: Available for 14 days

Pros and Cons of Tutterfly

  • It offers an Itinerary Builder to create a complete itinerary for your customers.
  • You can manage your entire sales pipeline with Tutterfly.
  • Limited options available to segment customers.

Tutterfly Pricing: Paid plan starts from INR 700/month.

CRM system for travel agency

Travelopro travel CRM provides online travel solutions for travel agencies. You can make use of innovative technological solutions to develop your travel website or travel portal. The software also promises ready to use white label portal solution for its customers.

Key Features of Travelopro

  • Complete Admin and Central Mid office Module: Under this feature, Travelopro travel agent CRM software provides content management system , reporting module and analytics.
  • Booking Engine Development: The software helps with the development of online travel portal with best practices for B2C and B2B booking Interface.
  • Customer Dashboard and Analytics: With the help of this characteristic of the software, you can take smart and quick decisions by getting deeper insights into your business.
  • Account Management: You can use Travelopro travel CRM’s dedicated account management services business development, marketing and technical support services.

Travelopro Specifications

  • Supported Platforms: NA

Pros and Cons of Travelpro

  • You can sell tickets to your customers in multiple currencies.
  • This software can also be used for managing rental car bookings.
  • It does not always provide the right information about a hotel for bookings.

Pricing of Travelpro: Travelopro provides five different plans, namely Basic, Advanced, Premium, Platinum & Enterprise. You can place a call request for getting price quotes.

Technohaven develops travel solution for companies and organisations to help them automate their business processes. You can use multiple tools available with the software to efficiently organise the tasks and functioning of your travel company.

Key Features of Technoheaven

  • Integrated Time Monitoring System: You can use the software’s integrated time monitoring system for tracking key milestones and manage task goals.
  • Unique Filtering Tool: The filtering option helps in managing the workload to save time.
  • Social Media Optimisation: You can make use of Technohaven SMO feature to improve and maintain your social image and build a brand name for yourself.
  • Back Office Management: The software’s provides support of its skilled team to improve the productivity of your business.
  • Pay Per Click: You can use Pay per Click advertising to improve the number of visitors approaching your website.

Technoheaven Specifications

  • Supported Platforms: Windows, Mac, Android, iOS

Pros and Cons of Technoheaven

  • It offers integration with multiple payment gateways to enable customers pay with different options.
  • It automatically sends ticket confirmation email to customers.
  • You can download the quotation details only in PDF format.

Technoheaven Pricing : Pricing details are available on request on its official website.

Advantages of Using a Travel CRM Software

Using a Travel CRM software to manage customers can help you in plenty of ways such as:

Provides a Strong Customer Database

A travel CRM not just stores your client’s data but also lets you track all the essential customer interactions with the business during the entire sales cycle.

The centralized database would help you in creating personalized communications depending on the behavior shown by the customer over the platform.

Track and Guide Prospects at Every Stage of Sales

With travel customer relationship management, you can easily prioritize the top leads through the lead score, list segmentation, activity, etc.

The leads insights can help you in customizing communications and guiding your leads throughout the sales cycle. Thereby, helping you to focus only on prospective leads.

Send Personalized Communications

Through the travel CRM, you can easily keep track of every interaction a lead makes with the business including chats, emails, calls, etc.

Therefore, providing you insights on what your leads are thinking. Using this information, you can personalize the communication to close more deals quickly.

Improves the Workflow Through Automation

The automation feature available in the travel CRM helps you automate repetitive sales processes tasks and save time. From the time of lead generation, task assignment, to lead prioritization, booking SMS sending, everything can be easily automated through this system.

Thereby, helping you to focus more on important aspects of your business including profit and sales of the business.

Compare Top 6 CRM for Travel Industry in 2024

Travel CRM aims at providing solutions and products to travel organisations to manage their business services. Travel management systems are equipped with multiple tools to let travel companies customize their operations. They also provide an easy to use interface to make the experience more fulfilling and positive.

Frequently Asked Questions

What is a crm system in travel.

Travel CRM software helps travel agencies in managing the client's data, social channels, and also financial resources from a centralized dashboard. Some key features of this software include Calendar booking and appointments, Itinerary management, Quotations management, Online booking, etc.

How is CRM used in the travel industry?

Travel CRM (Customer Relationship Management) assists travel and tourism companies in managing customer relationships, enhancing customer retention and boosting sales from a single solution. It can help you with lead management, send payment reminders to customers, managing customer emails, etc.

Why is CRM important in travel industry?

CRM enables tour companies to save and record all the tourists or customers data. Through it, you can also manage your marketing campaigns easily and analyze tourists' behavior towards the tourism programs launched by your company.

How is CRM used in the hotel industry?

Customer Relationship Management is the procedure of using software to strengthen relationships with potential and existing customers for generating quality leads. A hotel specific CRM concentrates upon strengthening customer relationships within the hospitality sector.

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How to Start a Travel Agency in India? (Just 8 Steps)

Home » Blog » How to Start a Travel Agency in India? (Just 8 Steps)

So, are you wondering about starting a travel agency in India?

Opening your travel agency in India can be something that mixes business with pleasure.

Imagine how great it would be if you helped other people experience everything in this great country, from the high, ice-capped Himalayas to the calm beautiful Lakshadweep. 

If that sounds like just your dream, here is how you can do it, step by step. 

Following these 8 easy steps, you can easily start your travel agency.

Step 1: Conduct Market Research

Step 2: create a business plan | road map, step 3: legal formalities and registration, step 4: set up office and team, step 5: build partnerships, step 6: build your online presence, step 7: launch marketing campaign, step 8: encourage continuous improvement, faqs ( frequently asked questions ), steps to start a travel agency in india.

Start by identifying the overall traveling scenario in India. Determine a niche, an area specializing in services like luxury travel, adventure tours, cultural experiences, and eco-tourism. 

Analyzing your targeted audience and their integral parts is important to get your services customized.

Setting out on the road to success, every journey will begin with a roadmap, and in business, your roadmap is your business plan,” the vision, services, target market, competitors, marketing strategies, and financial forecasts.

Keep it clear and to the point, making it like a lighthouse for guidance at every step.

how to start travel agency in india : wptravel.io

You have to get your business registered in India and it’s a rule. You can decide on your type of organization (sole proprietorship, partnership, LLP, etc.) and get the legal work done.

Remember, depending on the services being delivered, you’ll need a GST number along with other permits.

Whether it may be in the comfort of your own home office or having a commercial space, just ensure that this one brings about creativity and productivity at its best.

If building a team, find those who would share your love of travel and provide that excellence in customer service.

how to start travel agency in india : wptravel.io

Establish a good network with all the hotels and airlines, as well as local operators in your chosen target areas. 

This is where you’ll be able to seal your relationships with lots of help giving you a competitive edge and making for unique experiences

Here are some of the proven ways to build partnerships with others…

  • Collaborations with local art and culture
  • Health and wellness retreats
  • Partnership with adventure and sports
  • Establish relationships with transportation providers
  • Voluntourism projects

Your Online Presence is your virtual store in the digital space. And that’s where WP Travel helps it is an an essential WordPress plugin for travel agencies that comes into play. 

WPTravel is a must-have plugin that helps you to streamline your online operations. 

The tutorial below helps you to set up your travel and tour booking website in WordPress using the WP Travel plugin along beautiful travel theme without any hassle of coding.

The plugin offers these features to create your SEO-optimized travel business.

  • All-in-one booking management system
  • Customizable trip itineraries
  • Integration with multiple payment gateways
  • Full data reporting
  • Integration with Zapier

how to start travel agency in india : wptravel.io

If you favor written guidance, then please continue reading: How to Create a Travel Website with WordPress

Publicize with both digital and traditional marketing strategies. SEO, social media, content marketing, and a local event too.

Make your travel agency’s launch memorable with special offers or an event to grab potential clients.

Simply follow this marketing strategy to meet your goals.

It’s important to embrace continuous improvement. The travel industry is changing rapidly and it’s very important to be aware of travel trends and what your customer wants, so always try to predict the changes.

Here are some of the prime areas where you need to focus to survive your travel agency .

how to start travel agency in india : wptravel.io

Learn More: How to Start a Travel Agency (& Why There’s a Better Option)

Conclusively Starting a travel agency in India needs passion, strategic planning, and adaptability. By researching the market, registering the business, building relationships, marketing digitally and traditionally, and staying up-to-date on trends, travel agency owners can achieve their goals.

With proper execution, travel agencies in India can offer customized and unique travel experiences.

Start-up costs in setting up a travel agency in India would range from Rs 50,000 to Rs 5 lakh.

you can start a travel agency in India online or from home. You just need to register your business

You need to register your business as a private limited company, LLP, partnership firm, or proprietorship.

You may begin with deciding on the name and structure of the business, getting the same registered, IATA certification, etc

The basic requirements are capital investment, IATA approval, GST & trade license registration, office space, etc.

You can get  WP Travel Pro  to start creating your travel and tour booking website within minutes without any hassle of coding.

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Yam Bahadur Chhetri is a content writer and vivid contributor to the WordPress community and a WordPress enthusiast with an experience of 7+ years in the relative field. He also loves to develop WordPress Themes, Plugins, and custom WordPress development for clients.

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Wp travel modules.

Need more features to save your time and to boost your travel business? WP Travel Pro comes with more powerful modules . While our core travel plugin provides almost all the features that a travel and trekking websites generally needs, our add-ons boost it’s capacity further to make it the best travel engine on WordPress. Whether you want to add new payment method to your site or brush up your trekking listings with beautiful maps show casing your trips, we have all your imagination covered. See all our add ons below to boost your travel website’s features further.

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Best Travel CRM Software for tour and travel agencies

CRMtravel™ is one of the Best Travel CRM Software in India for tour and travel agencies. It is specially designed for Travel Industry.

 Unlimited user access

 Specially designed for travel industry.

 Streamline your travel business with 10X Growth.

 Automation for leads, follow-up, quotations, and invoicing.

 Increase your real-time conversions and more.

Travel agent managing his travel business in one CRM

B2B/B2C Portal

Jai gurudev travel booking portal

Corporate Portal

Best Travel CRM Software dashboard

B2B/B2C CRM

Travel mobile app

About Travel CRM IT Solutions

Travel CRM Software helps tour operators and travel agents to manage their business processes smoothly and enhance customer experience. We are here to help the travel industry to manage their business on one CRM. We've designed a Best Travel CRM Software that's very easy to use and customization. With our cloud-based CRMtravel™ software, you can track your emails, lead management, follow-ups, itineraries, invoices, vouchers, sales funnel, real-time customer data updates, and increase conversions.

crmtravel

What is CRMtravel™?

CRMtravel™ (Customer Relationship Management) is a specialized software solution designed for travel agencies, tour operators, and other businesses in the travel industry.  It is a Best Itinerary Builder for travel agents that helps Travel professionals manage customer interactions, streamline workflows, and improve overall efficiency in managing travel-related activities. The primary objective of a Travel CRM Software is to increase customer relationships and improve the overall travel booking experience for clients.

benefits

Benefits of Travel CRM Software

Benefits of Travel CRM Software are improved customer experience, increased sales potential, and maximized revenue. With CRMtravel™, a leading Travel Lead Management Software provider, you can easily manage flight, hotel, transfer, meal, activity bookings, lead generation, real-time reporting, and payment gateway integration. Contact us today to learn how CRMtravel™ helps in your business growth.

software

Fully Automated Software

Our Travel CRM Software is designed to automate several daily tasks in running a travel agency, such as flight and hotel bookings, transfer and meal arrangements, and activity planning. Additionally, it provides lead management and email automation features that help you answer customer queries and follow up with leads on time. With the built-in payment gateway, it also makes the process of collecting payments easy and efficient.

user-friendly

Easy to Use (User-friendly)

At CRMtravel™, we understand the unique challenges travel agents and tour operators face. That's why we've developed a user-friendly and customizable CRM software that can be tailored to meet the specific needs of your business. Whether a small travel agency or a large tour operator, our software can help you manage your operations more effectively and increase your revenue.

For 1 time plan offer

Unlimited Users + Multi Company Manager

"Unlike other systems that charge a license fee per user, CRMtravel gives unlimited access to your whole team, so you can all work together without the extra costs and distractions."

Travel agents manage businesses at one CRM Software

Key Features of CRMtravel™ Software

Here are key features of CRMtravel™ software, Specially designed for the travel industry.

Lead Management

Lead Management

Streamline lead capture with our all-in-one lead generation feature. Collect leads from multiple sources like - Facebook, Instagram, WhatsApp & Google Sheets.

Follow-Ups

Our adv anced query management feature lets you stay on top of all queries, payments, and follow-ups. Get alerts for unattended queries and never miss a beat.

Quotation Builder

Quotation Builder

Efficiently create quotations with our fully automatic master system. Calculate taxes, subtotals, and totals with ease.

Masters

Streamline your data management with our comprehensive master data feature. Manage destinations, hotels, activities, sightseeing, transfers, and documents easily.

Supplier Communication

Supplier Communication

Improve team collaboration and supplier communication with our integrated CRM Travel feature directly at your fingertips.

Invoice and Voucher

Invoice and Voucher

Travel CRM systems enable travel agencies to keep track of their employees’ invoices, voucher identifications, and terms and conditions.

Manage Payments

Manage Payments

Automatic collects all the payments by payment gateway from clients or agents and gets tracking accordingly.

Mail Communication

Mail Communication

Effortlessly communicate with clients and track engagement with our advanced email tracking feature. Get real-time read receipts, open tracking, and more!

Multi-level Reporting

Multi-level Reporting

Effortlessly monitor daily travel reports, Collection reports, profit & loss reports, and supplier payment reports with our user-friendly reporting feature.

Streamline your travel business with CRMtravel™ software. Automation for leads, itineraries, invoicing, and more.

Why choose CRMtravel™ Software

More customizable than other travel crms.

Instead of remodeling your business process to fit our travel CRM, we design a workflow for your travel business. Processes, workflows, and employee dashboards can all be customized to match your needs.

Best Travel CRM In The Market

You can encourage your field groups with CRMtravel™ easy access to generate route plans, track movement, manage to attend, and auto-assign leads to supported locations.

Cleaner, Organized User Experience

Make your sales representative's workday more efficient. Representatives can focus on completing their simple and sequential tasks with the help of a permission module and dashboard.

Responsive Support Team

Every business, massive or tiny, gets a dedicated account manager. Reach out to our team via chat, email, or call and get your question resolved in minutes or hours, not in days!

Travel CRM With A Sales Funnel/Module

Don’t simply modify your sales method; facilitate your groups to perform higher. Set targets for any metric, gamify performance, and inspire travel salespeople to reward prime performers.

No Extra Charge For Features You Don’t Need

Your Travel CRM expertise should be more diverse than a few flashy options tucked away in a corner. With CRMtravel™, you can only use and buy the choices that matter the most to your sales potential.

Our Testimonial

What Client Say About Us ?

travel agent system in india

I cannot forget to mention the outstanding customer support provided by the CRMtravel team. Whenever I have had a question or encountered an issue, their support staff has been incredibly responsive and helpful. They have gone above and beyond to ensure that I have a smooth experience with the software and have promptly resolved any concerns I had.

Mr. Alok Ji

One of the standout features of CRMtravel is its comprehensive customer management system. It allows me to easily organize and track all my clients' information, bookings, preferences, and history in one centralized location. With just a few clicks, I can access all the relevant details about a customer, which enables me to provide personalized and efficient service. This has significantly improved my customer satisfaction levels and has helped me build stronger relationships with my clients.

Mr. Sanjeev Tiwari

Overall, CRMtravel has been a game-changer for my travel agency. It has enhanced my productivity, improved my customer service, and ultimately boosted my business's bottom line. I highly recommend CRMtravel to any travel professional looking to streamline their operations, improve efficiency, and deliver exceptional experiences to their clients.

Mr. Muzaffar Karnai

Frequently Asked Questions

1 Best Travel CRM for Tour & Travel agencies?

The Best Travel CRM for Tour & Travel Agencies is "crm travel" because it is specially designed for travel agencies and tour operators.

2 How is CRM used in the travel industry?

3 What is the role of CRM in tourism?

CRM (Customer Relationship Management) plays a pivotal role in the tourism industry, as it helps tourism businesses and organizations effectively manage interactions with customers, streamline processes, and deliver exceptional travel experiences.

4 What is CRM full form?

5 What is the best travel crm software

6 Why is travel crm important

7 Who is the best travel crm provider?

Man shows all CRMtravel FAQs

What is the appropriate timing to implement CRM for Travel Agency?

The appropriate timing to implement CRM for Travel Agents and tour operators into your Organization if you notice any of the following occurring in your business:

Multiple Sources Of Leads: If you are juggling between many tools to access your leads, then you should consider using CRM.

Time-Consuming Activities: When your team invests excessive time in pointless manual data entry.

Lack Of Visibility: No understanding of the sales funnel, the activities of your sales representatives, or how to prioritize or allocate leads.

Longer Sales Cycles: No proper steps to align with travelers leads to inconsistent sales.

Unsatisfied Customer Experience: When there is no centralized data to personalize the conversation.

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How to Start an Online Travel Agency in India: A Step-by-Step Guide

Posted on june 08, 2023.

How to Start an Online Travel Agency in India

The travel industry is a booming one in India, and the demand for online travel agencies is only increasing. If you're thinking of starting your own online travel agency in India, here are a few things you need to know.

Do your research: Before you do anything else, it's important to do your research and understand the travel industry in India. What are the current trends? Who are your competitors? What are the challenges and opportunities? The more you know, the better prepared you'll be to start your business.

Choose a niche: The travel industry is vast, so it's important to choose a niche that you're passionate about and that you have some expertise in. This could be anything from beach vacations to luxury travel to adventure travel. By focusing on a specific niche, you'll be able to better target your marketing and provide your customers with the best possible service.

Create a website: Your website is your online storefront, so it's important to make sure it's well-designed, easy to use, and informative. Your website should include all of the information that potential customers need to know about your business, such as your contact information, your travel offerings, and your booking process.

Get the right technology: In order to operate an online travel agency, you'll need to have the right technology in place. This includes a Global Distribution System (GDS) that will allow you to book flights, hotels, and other travel arrangements. You'll also need a customer relationship management (CRM) system to manage your customer data and track your bookings.

Market your business: Once you have your website and technology in place, it's time to start marketing your business. There are a number of ways to market your online travel agency , including online advertising, social media marketing, and public relations.

Provide excellent customer service: Customer service is essential for any business, but it's especially important for online travel agencies. Your customers will be relying on you to provide them with accurate information and to help them with their travel arrangements. Make sure you're available to answer their questions and resolve any problems they may have.

Starting an online travel agency in India can be a great way to enter the booming travel industry. By following these tips, you can increase your chances of success.

Here are some additional tips for starting an online travel agency in India:

Get the right partners: Partnering with other travel agencies, hotels, and airlines can help you to expand your offerings and reach a wider audience.

Stay up-to-date on trends: The travel industry is constantly changing, so it's important to stay up-to-date on the latest trends. This will help you to ensure that your business is always providing the best possible service to your customers.

Be flexible: The travel industry is unpredictable, so it's important to be flexible and adaptable. This will help you to weather any storms and keep your business afloat.

With hard work and dedication, you can start an online travel agency that is successful and profitable.

Benefits of start an online travel agency in India

The travel industry is one of the fastest growing industries in India, and the online travel agency (OTA) market is no exception. There are a number of benefits to starting an online travel agency in India, including:

Large and growing market: India is a large and growing market for travel, with a population of over 1.3 billion people. The travel industry is expected to grow at a compound annual growth rate (CAGR) of 10% over the next five years.

Low barriers to entry: The barriers to entry for starting an online travel agency in India are relatively low. There is no need to invest in expensive infrastructure, such as a physical office or travel agents.

High demand for travel products and services: There is a high demand for travel products and services in India, including flights, hotels, and tours. This demand is being driven by a number of factors, including rising incomes, increased urbanization, and a growing middle class.

Government support: The Indian government is supportive of the travel industry and has implemented a number of policies to promote tourism. These policies include providing tax breaks and subsidies to travel businesses.

Despite these benefits, there are also a number of challenges to starting an online travel agency in India. These challenges include:

Competition: The OTA market in India is highly competitive, with a number of established players.

Regulation: The travel industry in India is regulated by a number of government agencies. This can make it difficult to comply with all of the regulations.

Overall, the benefits of starting an online travel agency in India outweigh the challenges. However, it is important to be aware of the challenges and to have a plan to overcome them. With careful planning and execution, an online travel agency can be a successful business in India.

Choose a niche: There are a number of different niches within the travel industry, such as luxury travel, budget travel, or adventure travel. Choosing a niche will help you to focus your marketing efforts and to target your products and services to a specific audience.

Build a strong brand: Your brand is what will set you apart from your competitors. Make sure that your brand is memorable, consistent, and reflects the values of your business.

Invest in marketing and advertising: Marketing and advertising are essential for getting the word out about your business. There are a number of different ways to market your business, such as online advertising, social media marketing, and public relations.

Provide excellent customer service: Customer service is essential for any business, but it is especially important for online travel agencies. Make sure that you are responsive to customer inquiries and that you go the extra mile to resolve any problems.

By following these tips, you can increase your chances of success in the online travel agency market in India.

FAQs related to starting an online travel agency in India:

1. What are the requirements to start an online travel agency in India?

To start an online travel agency in India, you will need to:

* Register your business with the government of India. * Obtain a GST registration number. * Register with the International Air Transport Association (IATA). * Set up a website and online booking system. * Develop a marketing strategy. * Build a team of travel agents.

2. What are the costs involved in starting an online travel agency in India?

The costs involved in starting an online travel agency in India will vary depending on a number of factors, including the size and scope of your business. However, some of the costs you can expect to incur include:

* Business registration fees. * GST registration fees. * IATA registration fees. * Website development and hosting fees. * Marketing and advertising fees. * Travel agent salaries.

3. What are the challenges of starting an online travel agency in India?

The challenges of starting an online travel agency in India include:

* Intense competition from established travel agencies. * High costs of marketing and advertising. * The need to build a strong brand and reputation. * The need to provide excellent customer service. * The need to stay up-to-date with the latest travel trends.

4. What are the benefits of starting an online travel agency in India?

The benefits of starting an online travel agency in India include:

* The large and growing Indian travel market. * The increasing popularity of online travel bookings. * The low cost of entry into the online travel market. * The potential for high profits.

If you are considering starting an online travel agency in India, it is important to do your research and make sure you are prepared for the challenges involved. However, if you are successful, you can tap into a large and growing market with the potential for high profits.

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The future of travel agents and msmes in india.

Arun Bagaria

Arun Bagaria

Arun Bagaria, Co- Founder, TravClan

International travel is opening up quickly as countries lift travel restrictions and Indians are starting to travel abroad in large numbers. This time, the growth in international travel is expected to be more spectacular than the pre-pandemic era. As per estimates, the Indian travel market will touch $125 billion mark by FY 27. With rapid building of airport infrastructure, and the reopening of global tourism, the Indian airline travel industry will also more than double by 2027.

This growth will be extremely heartening for the travel agents, and MSME sector travel firms, as they account for more than half of the market when it comes to bookings. The Indian travel agency business is dominated by the MSMEs. As of now, there are nearly 3 lakh travel agent businesses catering to the holidaymakers. These are scattered across categories of service providers such as travel packages, cab and bus bookings companies. This segment will be worth an estimated $65 billion by 2027. All these numbers are clear indicators of how Indian travel agents and MSME companies are going to bounce back robustly in the years ahead. Having said that, it is important to look at industry trends to understand the factors that will usher in the future growth.

Innovation and technology in travel agency business – In the new normal, people are looking for personalized service along with convenience of technology. There is a large opportunity to empower agents and small travel firms with best priced inventory, websites, digital payments and other tools. These facilities combined with ability of the small agencies to deliver great and seamless experience to their customers will be the powerful combination for the continued dominance of the travel agent market in the years to come.

Building of domestic travel infrastructure across India – Prior to the pandemic, India had recorded nearly 1.5 billion domestic travel movements. In the post pandemic scenario, the early wave of revenue boost is being generated by these domestic travellers. People are looking at getting better services and experience as they explore the popular as well as the offbeat destinations across the country. There has to be a focus on investing in infrastructure, and further expansion of schemes such as ‘Swadesh Darshan’. State governments, Indian Railways, and the central government, all need to devote greater human and capital resources to encash the domestic opportunity.

Financial support from the Government – The pandemic hit travel sector SMEs, startups and small agent businesses really hard. The drying up of working capital has put a large number of such operators at the risk of closing down. This is where the Government of India’s decision to extend loan support to the travel MSMEs and Department of Tourism approved travel agents, travel startups will infuse a new life into the sector. This loan support can enable them to not only get back to operations with confidence, but will be essential for them to undertake necessary digitisation.

Aviation facilities and increased number of flights – Global travel is going to grow steadily, and with normal international flight operations set to resume soon, it is time for the airlines and government to improve air connectivity. There is a humongous pent-up travel demand among the 25 million plus Indian tourists that travel to foreign destinations. With more flight options, these travellers will have more destinations to choose from. The government must look at providing the necessary financial and infrastructure support to the airlines that connect India with popular tourist destinations.

New travel products – One of the most important growth factors that will be seen in 2022 and beyond is the rise in demand for unexplored destinations, customized trips, road trips, weekend getaways, and reunion trips. Families, friends, and corporate colleagues have spent a lot of time away from each other, and with the revival of global tourism, they will look at special offerings that enable them to get new experiences. There is still a lot of uncertainty about the future pandemic waves. People, especially those that travel frequently, are more inclined to spend on traveling in the short term. This is going to be the new norm. Instead of booking months and even a year in advance, the trend would be to book closer to the date of travel and quick trips would surge in demand.

At the same time, the focus on hygiene, safety and wellness would see the ticket size increase. People are more open to spending 10%-20% extra for premium experiences. Thus, looking at all these factors, there is no doubt that the future is extremely bright for the Indian travel agents and MSMEs. It is time to get out of the pandemic shadows, and enjoy the blue skies and sunshine!

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Travel Software India

Travel software in india,.

Air ticketing software

Flight Module

  • Discounted return fares
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  • Add extra baggage at the time of booking
  • ReScheduling
  • Voiding Ticketing per pax wise
  • Schedule Changes
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  • Layout Time and Layout duration
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  • Multiple PCC system
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  • Number of Stop Information
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  • View GDS Baggage Information
  • Pax wise Fare Summary

Hotel Module

  • Search (by city/ hotel name)
  • Advanced search (by star rating / price range / Name)
  • Modify search
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  • Save search
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  • Contracts & policies
  • SMS / E-mail ticket and invoice to the customer and admin
  • Reminders to customer for travel dates
  • Compare Hotels
  • Responsive Filters
  • Responsive Sort
  • Request for Cancellation
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  • Image Gallery
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  • Amenties relative icons
  • Room wise - Room Type and Pricing (API)
  • Map View Search Highlighted

airline ticketing software

Activities Module

  • Hotel results on google mapr
  • Activities wise - Type and Pricing (API)

Transfers Module

  • Search (by location)
  • Advanced search (by star rating / price range/Name)
  • API Transfer Rules
  • Transfers wise - Type and Pricing (API)

airline ticketing software

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  • API Buses Rules
  • Buses wise - Type and Pricing (API)

Holiday Module

airline ticketing software

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  • Transcational Currency
  • B2C Profiling and Add Prefernce
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  • Share search on facebook / twitter
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  • Help Desk System
  • Similar Widgets
  • Secured booking gage with auto fill option
  • Share on facebook / twitter
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  • Travel date reminder
  • Internal Insurane Intergation
  • Rewards System
  • Agent registration
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  • Account Approval
  • Agency login
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Admin Module

  • Travel Checklist -Reminder email
  • Payment Information
  • Special Assistant failure logs from GDS
  • Credit Card authorization and Validation ( Fake Credit cards/Test credit cards)
  • Payback Reward system
  • Tax Management
  • Offline Amendments Tickets
  • Manage Markup - more than 7 types
  • API Management
  • Airline Management
  • Airport Management
  • Payment Gateway Management
  • Convenience Fee Management
  • Commission Management
  • Widgets Management
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  • Manage Country/State/City
  • B2C Active / Deactive users
  • Screen Options (Admin)
  • Booking Status and Information (Admin)
  • Report Management (Admin)
  • Review Management (Admin)
  • Cron Management (DB level)

Travel software solutions

Travel Distribution API Suite

More than 750+ airlines including GDS carriers and low cost carriers (LCCs) connecting various destinations in 170+ countries.

A total of 135,000+ accommodations including hotels, motels, villas and hostels are available on our travel distribution platform.

Global vehicle inventory for rentals, aggregated through top consolidators across the globe available to agents and platforms.

Top class inventory of transfers aggregated through top consolidators including the regional suppliers at niche geographies.

Rich inventory of activities, curated through the best recommended sources by thousands of travellers for unique experiences.

High-end support systems with tech stacks dedicated to travel agents and DMCs during the integration and post production.

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Top Tour Operators and Travel Agencies in India 2024/2025

Top Tour Operators and Travel Agencies in India. Below you will find 50 of the best tour operators and travel agencies in India offering in total 372 tours and holidays through-out India. Combined they have received 862 customer reviews and an average rating of 5 out of 5 stars. The top tour activities offered in India are: Sightseeing, attractions, culture and history, Wildlife, landscapes and nature & Adventure and sport.

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50 Tour Operators in India with 862 Reviews

Swastik India Journeys

Swastik India Journeys

  • Address 83,Officer's Campus Extension, Sirsi Road, Jaipur, India
  • Response Rate 66%
  • Response Time 3 hours

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  • Best-in-Class Top 5% of companies
  • Excellent Service Top 10% of companies
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Indo Pacific Holidays

Indo Pacific Holidays

  • Address 301, R.G Complex, Sec 5, Plot No. Ph- I, 8, Dwarka Rd, New Delhi, Delhi 110075, New Delhi, India
  • Response Rate 75%
  • Response Time 1 hour

Exodus Travels

Exodus Travels

  • Address Grange Mills, Weir Road, London, England
  • Response Rate 85%
  • Response Time 2 hours

TruTravels

  • Address 6 Fife Road, Kingston Upon Thames, Surrey,, London , England
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Amazing India Tours

Amazing India Tours

  • Address S 272 Greater Kailash Part - 1, New Delhi, India
  • Response Rate 74%

The Taj Wonder Tours

The Taj Wonder Tours

  • Address 32/20 Purana Kutlupur, Chhipitola, Agra, India

Bout India Tours Pvt Ltd

Bout India Tours Pvt Ltd

  • Address C 56 nemi nagar extension, Jaipur, India
  • Response Rate 92%

Bespoke India Holidays

Bespoke India Holidays

  • Address Service Office - 6/16 Sapat Villa, near Makaloo Hotel Gangapur , Nashik, India
  • Response Rate 83%

Ashmita Trek and Tours

Ashmita Trek and Tours

  • Address 3A Nehru Road, Opposite Planters Club (near Keventers), Mall Road, Darjeeling, India
  • Response Rate 61%

G Adventures

G Adventures

  • Address G Adventures Ltd, 60 Bastwick Street, London, England
  • Response Rate 90%

Encounters Travel

Encounters Travel

  • Address Leigh House, Varley Street, Leeds, England
  • Response Rate 94%

Odynovo

  • Address Suite 222, 3-9 Spring Street, Chatswood NSW 2067, New South Wales, Australia
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Into Wild Himalaya Adventure Tour and Travels Pvt Ltd

Into Wild Himalaya Adventure Tour and Travels Pvt Ltd

  • Address V.p.o- Archhandi, District- Kullu, Himachal Pradesh, India, Postal Code- 175104, Kullu, India
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On The Go Tours

On The Go Tours

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Meet the Sita Team at the following trade show in 2024

Itb, berlin.

5-7 March Hall 5.2b, Booth No 209

Meet Dipak Deva, Vineet Mahendru, Neeraj Bhatt, Ernest Dias and Deenam Lamichhane

To schedule a meeting send an email to: [email protected]

Sita, India’s leading Destination Management Company offers travel and related services to India, Nepal, Bhutan and Sri Lanka, each supported by dedicated local teams with over 400 experienced professionals across 25 offices. Our people have a passion for their locale and the willingness to always go the extra mile. The company offers a unique consultative approach, warm personalised service and above all, the execution of creative ideas that reveal each destination’s authentic character.

Building on a foundation of integrity, commitment and service excellence, sustainability is a priority in every aspect of the organisational operation with defined tactics and principles. The company’s success lies firmly grounded in the belief that its activities must be rewarding for all the stakeholders and partners.

Sita has received many awards and acclaim, as a testimony to its excellence.

Experiences

travel agent system in india

North India

North India is a heady concoction of sights and sounds dripping in vivid hues of history.

travel agent system in india

South India

The land of temples, jasmine flowers, coconut curries, silk sarees, sandalwood and the devout!

travel agent system in india

In the fertile delta of the river ganges, flourished ancient kingdoms and centres of learning.

travel agent system in india

The west is defined by a multitude of influences apparent in everyday life.

travel agent system in india

Beyond India

Nepal, Bhutan and Sri Lanka are culturally very akin to India, yet quite distinct in their identities and ethos.

Get Inspired

Welcome to Our Travel Laboratory where ideas are transformed into authentic local and Out of the Ordinary Experience.

The Destination Knowledge Centre (DKC), first of its kind in the travel industry, was formed with a couple of internal travel specialists, people with varied interests ranging from anthropology, art, food, pottery, music to painting, reading & writing. A bit of a maverick seekers’ club, if you may call it that! We have evolved into quite a laboratory over the last couple of years, catering to unique experiences for the inquisitive savvy traveller. The DKC with extensive local know how and expertise discovers, explores, travels and designs programmes that are for seekers of authentic and sustainable life experiences.

Our Explorers travel almost every month of the year covering thousands of miles across the compelling stories, new knowledge, new skills and to connect with locals. We realise that “No matter how good or wise we are, locals always know the best kept secrets”. The locals are people from all walks of life, bankers, entrepreneurs, housewives, expats, academics, social workers, artists & collectors, designers; all passionate about their town or culture or are just interesting conversationalists! We call them “Friends of the Company” who are not necessarily from the travel business. Our friends love their mythology, history and folklore and brilliantly weave them into their narratives, the end result being a true local experience.

Travellers today are seeking a deeper meaning to what they do and how they explore the many facets of the world. Personal values such as responsibility, fairness, knowledge, sustainability and time are increasingly important to them. They are looking at experiencing this new way of travel and searching for deep insights into different traditions and cultures, enabling authentic encounters that can provide lasting experiences to them. Indeed the Future of Travel is “Experiences.”

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travel agent system in india

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10 Steps To Start A Travel Agency In India

Travel agencies are a vital part of any tourist destination. They help travelers book their flights, hotels, and excursions, and they can also provide advice on what to see and do in the area.

If you are interested in starting your own travel agency, there are many things that need to be done before you can begin working with clients. The steps are elaborated on in this blog.

Getting A Travel Agency License And Other Documentation

1. Need to get a license. You need to register your business and obtain a registration certificate. For this purpose, you can approach any government office or company and request help in obtaining the required documents.

2. Need to get a registration certificate from your state's local authority if you plan on operating out of another state/union territory after starting your travel agency as well as within its boundaries; otherwise, just continue with this step (and follow up on getting an income tax registration certificate).

Registering Your Business

As a travel agency, you will need to register your business with the government. You can do this by filling out an application with the concerned department of your state or district. You will also have to get a business license and registration number, which is called a PAN card in India.

The tax department of India requires all businesses that are registered with them to have an Individual Tax Identification Number (ITIN). This number is used by non-resident Indians (NRIs) who work in India but don't receive any benefits from their home country’s social security system because they do not live there permanently

Location Of Your Office

Your location should be in a place that is accessible to the public. You can either choose a commercial area or a residential neighbourhood, but make sure it's easy to reach. The best choice would be one where you have easy access by public transport and car as well.

Getting The Required Information On Travel Destinations

1. Get the required information on travel destinations

You should start by getting the required information on your travel destinations from the internet. There are many websites that provide information about the best places to visit in India, and you can also get this information from your own clients or even other sources like travel magazines and newspapers.

Deciding On Your Domain Of Specialization

Once you have a basic idea of where to begin, the next step is deciding on your specialisation domain. This can be a little tricky because there are so many different options out there and it's easy to get overwhelmed by them. But don't worry! It's important that you pick something that you're passionate about and feel comfortable with before moving forward.

Examples include:

1. cruises & tours (e.g., cruise ship tickets)

2. car rentals (e.g., Hertz rental car)

Finalizing Your Project Report

Now that you have gone through each step of the project and evaluated your findings, you are ready to write a final report. This is called a “project report” and it should include all the information you gathered during the course of creating your travel agency. It should also summarize what kind of impact this has had on your business and how it can serve as an example for others in similar situations.

Training To Become An Authorized Travel Agent

1. To become an authorized travel agent, you need to get a certificate from a travel training institute.

2. You also need to apply for an authorized travel agent license from the tourism department of your state or city.

3. Once you have been granted this license, it's time for you to get your business registered with the local authority or chamber of commerce if applicable in addition to registering yourself as an individual/sole proprietor under relevant laws like the Indian Income Tax Act (IITA), Sales Tax Act, etc.

‍ Planning Marketing Strategies

It's important to understand the market and know your target audience. You should have a good grasp of whom you are selling to, what they need, and where they come from.

You also need to know how competitive it is in your industry—you don't want to be the only travel agency around with low prices! So, make sure you do some research on competitors' prices and product offerings.

Finally, plan out how you will distribute your products or services: by email marketing campaigns? In-person salespeople? Direct mailings? Online advertising platforms like Google AdWords?

 Starting Operations

Starting a travel agency requires a lot of work, dedication, and commitment from the owner. But once you have everything in place, it's going to be worth it!

Start by offering your services to family and friends first. Once you have built up enough trust within their circle, then start marketing yourself online or through word-of-mouth marketing methods like flyers or brochures that can be handed out at events in which they participate (such as conferences). And since it can be a bit overwhelming to start your own business, lessen some of your worries with- Swipe! Swipe is a free GST billing software, that helps you track your sales, purchases & estimates in real time. With Swipe, you can easily manage your inventory, file GST returns, and create & share professional invoices.

These Simple Steps Can Simplify Starting A Travel Agency

The first thing that you need to do is a plan. A good business plan will help you with this process by laying out the various steps that need to be taken and how long they will take.

You should also think about creating marketing plans that include advertising, social media posts, and more. You will have better results if your marketing plan follows an organized structure so that it can be followed consistently throughout all stages of your business development journey.

Finally, once everything else has been done there still remains one more step: setting up operations! This means making sure there are people who are trained on how things work at every level within your company (from salespeople down).

If you are interested in starting your own travel agency in India, then you need to follow these 10 steps to get your license. Going through the entire process and getting your license will take time and effort, but the end results are definitely worth it. So if you are up for the challenge, then follow the steps below and begin your journey to becoming an agency owner.

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The Top 13 Online Travel Agencies in India

Marc Truyols

How is the OTA market in India?

How is the ota market in india compared to other countries, list of online travel agencies in india.

People searching for online travel agencies in India will be surprised by how many there are in the market. But, as with any other business model, there are no two OTAs alike. Some will always be better than others in terms of reliability, the attractiveness of their offers, and the size of the supplier network.

But, how do you figure out which OTAs from India are most reliable? Don’t worry—we got you covered. Here are the top online travel agencies in India . Before we jump to the list, let’s see how the Indian OTA market is performing at the moment.

The tourism industry in India is thriving, especially the sub-niche related to online booking. According to Statista , the online booking market size in India is $4 billion . The market keeps growing year after year, with online booking accommodation making 33% of all bookings in 2021 .

As the leading OTA in India, we still have MakeMyTrip with a 60% market share . Its biggest competitors are major international OTAs, including Booking.com, Expedia, Agoda, and Airbnb. Their domestic competitors would be Cleartrip, Yatra, and Via.com.

According to the latest reports , online travel in other countries follows more or less the same trend that we can observe in India. The only big difference can be seen in the UK, the country with the most extensive online travel market in Europe. In the UK, OTA travel share seems unable to go above 20%, with supplier-direct booking share still above 50% .

Spain is more like India, with OTAs accounting for almost 30% of the entire country’s travel market. When it comes to the biggest OTA markets globally, we have to mention China and the US. China has the world’s second-biggest OTA market valued at $44.7 billion , while the US is at $77.1 billion.

With this out of our way, let’s see the top travel agencies in India.

Cleartrip website

Cleartrip was founded in 2006 as a small travel portal. However, travelers recognized the value of Cleartrip’s offer. Today Cleartrip has one of the best options, and they offer a dedicated mobile app to travelers.

📋 Description

Cleartrip is one of those OTAs focused on delivering complete listings of accommodations and potential travel arrangements. Travelers have access to over 600,000 hotels and flights, bus transportation, and railway tickets across India, Egypt, and UAE.

📅 Years active:  15

🌐 Website: https://www.cleartrip.com/  

  • Easily create listings (description, images, inventory, pricing, & more);
  • Cleartrip representative available at all times;
  • Access to a professional team of writers to edit your copy;
  • Ability to list as many activities and locations as you want;
  • Ability to organize and advertise activities;
  • Streamlined inventory management through Cleartrip dashboard;

🤝 How to work with them: Here is the form you can use to register with Cleartrip .

🏢 Head office: Cleartrip’s head office is located in Mumbai.

💼 Parent company: Cleartrip Pvt. Ltd.

🧐 Who works with them: Cleartrip acquired Flyin and works with Kerala and Google flights. 

🏆 What we like about them: Cleartrip has one of the best mobile apps we were able to test.

GoIbibo website

GoIbibo started as one of the largest hotel and air aggregators in India in 2009. Over the years, the company evolved into an OTA offering a variety of services.

GoIbibo is among the top OTAs in India. It enables travelers to search for transportation and hotels across India. To improve its offer and attract more customers, GoIbibo introduced the “GoStays” feature, which highlights budget hotels with amenities.

📅 Years active:  12

🌐 Website: https://www.goibibo.com/

  • Free signup
  • Smart dashboard
  • New sales channels (Trip Advisor, Citibank, HDFC bank, and Kotak Customers)
  • Support of hotel chain management
  • Competition monitoring
  • Availability tracker

🤝 How to work with them: Click on this link to list your property for free with Goibibo.

🏢 Head office: GoIbibo headquarters is in Gurugram, India.

💼 Parent company: Ibibo Group owns GoIbibo, but MakeMyTrip Limited owns a 100% stake in Ibibo Group.

🧐 Who works with them: Goibibo works with PhonePe to make hotel bookings even easier.

🏆 What we like about them: We love the GoIbibo mobile apps. They are bug-free, regularly updated, and easy to use.

Ixigo website

Ixigo launched in 2007 as a tech company to offer a next-gen solution for Indian travelers. Today Ixigo grew into a modern and comprehensive OTA platform enabling anyone to plan a trip of their dreams.

Ixigo facilitates planning, booking, and managing trips. Whether you want to travel via air, rail, or busses and stay in hotels, Ixigo can help you save time and money. Ixigo uses machine learning and artificial intelligence to help travelers make smarter travel decisions.

📅 Years active:  14

🌐 Website: https://www.ixigo.com/

  • Comprehensive dashboard
  • Easy way to list your accommodations
  • Support for listing transportation
  • Use Booking.com with Ixigo to streamline collaboration

🤝 How to work with them: You can list your property through ixigo by using Booking.com .

🏢 Head office: Ixigo head office is in Gurgaon, Haryana.

💼 Parent company: Le Travenues Technology Ltd. India

🧐 Who works with them: Ixigo works with many firms and investors, including SAIF Partners, Micromax, Sequoia Capital India, MakeMyTrip, Fosun RZ Capital, and Rutogo.

🏆 What we like about them: We like that Ixigo uses cutting-edge tech such as ML and AI to deliver accurate and personalized offers in real-time.

MakeMyTrip website

An Indian businessman, now the founder and group CEO of MakeMyTrip, founded MakeMyTrip in 2000. The company steadily grew until 2005, when it expanded its reach and started offering services across India.

MakeMyTrip specializes in providing access to airlines operating in India and to and from India. If you decide to use MakeMyTrip, you will have access to all leading domestic full-service and low-cost airlines. In addition, the company lists over 60,000 accommodation properties, including hotels in India and over 500,000 properties abroad.

📅 Years active:  21

🌐 Website: https://www.makemytrip.com/

  • Intuitive dashboard
  • Access to various sales channels, including Kotak Customers
  • Multi hotel support
  • Over 40 channel managers
  • Intelligent reports
  • Email notifications

🤝 How to work with them: Here is a link you should click to list your property at MakeMyTrip.

🏢 Head office: Their head office is located in Gurugram, Haryana.

💼 Parent company: MakeMyTrip Limited

🧐 Who works with them: Goibibo, Redbus.in, Ctrip, Naspers, and Tencent.

🏆 What we like about them: We like that MameMyTrip also lists all Indian Railways and major Indian bus operators.

Musafir website

Musafir translates into Traveler in Arabic. The company was founded in 2007 by Sachin Dadoya, Albert Dias, and Sheikh Abdullah Al Thani , but it launched its services in India in 2010. The company stayed true to offering OTA services and managed to increase its market share with strategic planning and great quality assurance.

Musafir is an OTA that provides access to over 85,000 properties and flights to 3,000 destinations worldwide. The company also offers unparalleled holiday experiences and overall focuses on delivering exceptional services to travelers.

📅 Years active:  11 (in the Indian market)  

🌐 Website: https://www.musafir.com/  

  • Easy-to-use dashboard
  • Ability to create informative listings
  • Ability to offer complete tours

🤝 How to work with them: Unfortunately, Musafir doesn’t offer a registration form online. You will have to contact the company directly through this form to find out how to enter a partnership.

🏢 Head office: Musafir’s head office is in  Mumbai, Maharashtra.

💼 Parent company: Universal travel & tourism LLC based in Dubai, UAE.

🧐 Who works with them: In 2013, Musafir signed a contract with the cricketing legend Sachin Tendulkar to represent the company and act as a brand ambassador for three years.

🏆 What we like about them: We like how well the Musafir website is organized. You can find everything you want without breaking a sweat.

Paytm website

Paytm started out as an eCommerce shopping website and digital wallet app. The company was founded in 2010 by Vijay Shankar Sharma. The first company’s attempt to enter the travel sector didn’t end well. However, they’ve learned from their mistakes and managed to make Paytm one of the leading OTAs in India.

Paytm enables travelers to discover the best hotel deals in India, compare prices, and book transportation. In addition, Paytm offers a wide variety of other services such as a shop for numerous products, options for recharging various devices, and paying bills online.

📅 Years active:  11

🌐 Website: https://paytm.com/hotels

  • Setup storefront in a couple of clicks
  • Reach customers through the Paytm website, smartphone, and tablet apps
  • Simple dashboard to manage storefront
  • Use deals, promos, and coupons to promote your offer
  • Support for multiple channels

🤝 How to work with them: Click on this link to get in touch with Paytm and start working together.

🏢 Head office: Paytm head office is in Noida.

💼 Parent company: The parent company of Paytm is One97 Communications Limited. 

🧐 Who works with them: Paytm works with Paytm Payments Bank and investors such as Alibaba, Discovery Capital, Softbank, T Rowe Price, Ant Financial, Berkshire Hathaway, AGH Holdings, and SAIF Partners.

🏆 What we like about them: We like that Paytm has built-in support for many different payment methods.

Riya Travel

Riya Travel website

Riya Travel was founded in 1980 to cater to the needs of global travelers. Over the years, Riya Travel managed to establish itself as one of the leading OTAs in India, with 20% of the market share.

Riya Travel sells travel arrangements directly, but it also provides travel agents across India, UAE, Canada, and the US with comprehensive travel services. Riya Travel uses cutting-edge travel technology and specializes in Student Travel, Air Consolidation, Retail Travel Services, Corporate Travel Management, and Special Interest Groups.

📅 Years active:  41

🌐 Website: https://www.riya.travel/

  • Over 14 travel products
  • Great customer support
  • Great agent returns
  • Ongoing deals on holidays and flights
  • Streamlined onboarding of new travel agents

🤝 How to work with them: Travel agents need to contact Riya Travel through this link to start working with them.

🏢 Head office: Riya Travel’s head office is in Mumbai, Maharashtra. 

💼 Parent company:  Riya Travel And Tours India Pvt Ltd 

🧐 Who works with them: Riya Travel works in Amadeus, enabling the company to access content via NDC.

🏆 What we like about them: We like that Riya Travel introduced Travel Diaries, a new feature to help people travel easily with tips coming from experts. 

SOTC website

SOTC is one of the oldest travel brands in India and is a subsidiary of Thomas Cook. SOTC was established in 1949, and it’s one of the few OTAs focused on leisure travel. Over the years, SOTC grew and managed to expand into the MICE and Business travel segments.

Today SOTC is the leader in various travel segments, including MICE, Escorted Group Tours, Holidays of India, and Customized Holidays . As a travel and tourism company, SOTC is also focused on Distribution Visa Marketing Services, Business Travel, and Leisure Travel.

📅 Years active:  72

🌐 Website: https://www.sotc.in/  

  • Great dashboard
  • Fast onboarding
  • Over ten travel products
  • Special packages for international and Indian holidays

🤝 How to work with them: SOTC has an enquiry form you can fill out and send to learn how to work with them. If you want to become a Travel Business Associate for SOTC you can fill out this form .

🏢 Head office: SOTC head office is in Mumbai, Maharashtra, India.

💼 Parent company: SOTC Travel Limited

🧐 Who works with them: Recently partnered with Vistara to launch Vistara Getaways.

🏆 What we like about them: We like that SOTC offers currency exchange and insurance on top of other traditional OTA services.

Via website

Via.com started out as a garage website project of Vinay Gupta, Harsh Azad, Amit, Aggarwal, and Rohit Gaddi in 2007 . It grew very quickly, and today it is one of the top OTAs in India.

Via.com didn’t become one of the top OTAs in India through sheer luck. It offers access to 500,000 hotels across Asia and has access to offers from a number of Airlines. The website looks modern, and it’s easy to use. It caters to a modern tech-savvy tourist with its dedicated mobile app.  

📅 Years active:  14  

🌐 Website: https://in.via.com  

  • Competition tracking
  • Ability to create attractive offers
  • Sell directly to Via customers

🤝 How to work with them: If you want to add your hotel to the Via listings, click the following link . In case you want to get access to Via listings as a travel agent, click this link .

🏢 Head office: Via.com has a head office in Bengaluru, India.

💼 Parent company: Ebix, a US-based company, had acquired Via.com in 2017.

🧐 Who works with them: Over the years, Via worked with many companies starting with venture capital firm Sequoia India which invested $10 million in Via. Via also partnered with Tiger Airways Singapore, which is the leading low-cost carrier. 

🏆 What we like about them: We like that Via.com offers a variety of services, including 24/7 toll-free booking services and 24/7 customer support.

Yatra website

Yatra was founded by Dhrub Shringi, who is the company’s CEO today. The company started out in 2006 with a 3-member team. Over the years, Yatra became 2,400 people strong and one of the leading OTAs in India.

Yatra is an OTA not only focused on providing the most attractive listings of accommodations. The company’s ultimate goal is to achieve excellent customer satisfaction through an enhanced customer experience. Any tourist can use Yatra to compare the prices and book domestic and international accommodations and rail, bus, and air ticketing.

📅 Years active:  16

🌐 Website: https://www.yatra.com/

  • Functional dashboard for streamlined workflows
  • Simplified property and activity listing
  • Dedicated dashboards for property owners and travel agents
  • All-in-one advertising platform
  • Ability to become a Yatra franchise
  • Easily list your bus inventory
  • Support for homestay registration

🤝 How to work with them: Whether you want to work with Yatra as a travel agent or hotel owner, the company has a dedicated registration form you can use to start working with them.

🏢 Head office: Yatra’s head office is in Gurugram, India.

💼 Parent company: Yatra Online, Inc

🧐 Who works with them: Yatra works with Ebix, Quicksilver, and SBI, the largest bank in India.

🏆 What we like about them : We love that Yatra has offices spread across the country.

Panicker’s Travel

Panicker's Travel

Panicker’s Travel, established in 1967, has evolved from a single bus operating travel agency to one of India’s leading travel service providers.

Known for pioneering package tours in India, Panicker’s Travel offers a wide range of travel experiences, from leisure to pilgrimage, catering to various budgets.

📅 Years Active : 56

🌐 Website : https://panickerstravel.in/

  • Comprehensive range of travel experiences: leisure, pilgrimage, wildlife tours, etc.
  • High-quality, cost-effective tours across India.
  • Extensive network of services including luxury boarding and lodging.
  • Large fleet of tourist buses, including the introduction of VOLVO B7 R Series Buses.
  • Award-winning services recognized by the Government of India.

🤝 How to work with them

Contact with them here: https://panickerstravel.in/contact.html

Private Agent Link: https://agent.panickerstravel.in/login

🏢 Head office: Based in Delhi, India.

💼 Parent Company: Panicker’s Travel (India) Pvt. Ltd

🧐 Who works with them : A wide range of clientele, including pilgrimage and picnic tourists, with services available across India.

🏆 What we like about them : Their dedication to customer service, as evidenced by their motto “Customer is the King” , and their ability to offer diverse and comprehensive travel experiences.

Thomas Cook

Thomas Cook

Thomas Cook India has a rich history that dates back to 1881. Founded as a branch of the original British Thomas Cook Group, it has evolved over the years. The company initially started with travel-related operations and expanded into a comprehensive range of travel services, adapting to changing travel trends and customer needs. 

Thomas Cook India is a well-established company in the Indian travel sector, offering a wide array of travel and travel-related financial services. Their commitment to customer satisfaction and innovative travel solutions has made them a trusted brand in the travel industry.

📅 Years Active : Over 140 years

🌐 Website : https://www.thomascook.in/

  • More than 500 holiday packages
  • More than 645 packages live on the portal spread across India, Srilanka, Bhutan and Nepal
  • Get set for a perfect paradise honeymoon
  • Luxury Cruises Experience
  • Great deals on India & International Flights

Travel Business Associate Program: https://www.thomascook.in/become-travel-business-associate

🏢 Head office: Located in Mumbai, India.

💼 Parent Company: Fairbridge Capital (Mauritius) Limited, a subsidiary of Fairfax Financial Holdings Limited.

🧐 Who works with them : They cater to a wide range of customers including individual travelers, groups, and corporate clients.

🏆 What we like about them : Their extensive experience, wide range of services, and innovative approach to travel planning.

Sushant Travels

Sushant Travels

Sushant Travels, a recognized name in Indian travel industry, has built a reputation for providing comprehensive travel services. Originating from a small setup, the company has expanded its operations over the years, adapting to changing travel trends and customer needs.

Sushant Travels is a prominent travel agency in India offering a wide range of travel services. They specialize in customized travel packages, emphasizing personalized experiences and customer satisfaction. Known for their attention to detail, they cater to various travel needs, including leisure, business, and special interest tours.

📅 Years Active : 10

🌐 Website : https://www.sushanttravels.com/

  • Customized tour packages
  • Wide range of destinations
  • Personalized travel itineraries
  • Specialized in cultural and heritage tours
  • Commitment to customer satisfaction

Partner Program: https://www.sushanttravels.com/become-partner

🏢 Head office: Located in Delhi, India.

💼 Parent Company: Independent

🧐 Who works with them : They cater to individual travelers, groups, and those seeking cultural and heritage experiences.

🏆 What we like about them : Focus on customized and culturally rich travel experiences.

With the travel market in India booming , many property owners and travel agents are looking for reliable OTAs to get better access to the Indian market. Finding reliable OTA doesn’t have to be hard . The list of online travel agencies in India we’ve put together should help you get on track faster.

Once you find OTAs you personally find interesting, feel free to contact them to find out what commercial conditions they offer so that you can decide on the best option for your business .

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Marc Truyols

Marc Truyols has a degree in Tourism from the University of the Balearic Islands. Marc has extensive experience in the leisure, travel and tourism industry. His skills in negotiation, hotel management, customer service, sales and hotel management make him a strong business development professional in the travel industry.

Mize is the leading hotel booking optimization solution in the world. With over 170 partners using our fintech products, Mize creates new extra profit for the hotel booking industry using its fully automated proprietary technology and has generated hundreds of millions of dollars in revenue across its suite of products for its partners. Mize was founded in 2016 with its headquarters in Tel Aviv and offices worldwide.

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28 min. Finding a professional and reliable hotel wholesaler is not an easy task. There are dozens of hotel wholesalers to choose from on the current market. However, they are not all the same. Some are better than others in terms of the commercial conditions they offer, the variety of hotels they have access to, […]

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  • OnlineHotelier
  • May 17, 2023

Top 5 Hotel Online Travel Agencies (OTAs) in India!

Updated: Feb 17

In today's digital age, it's essential for hotels, apartments, bed and breakfasts, homestays, and other hospitality businesses in India to establish a strong online presence. Partnering with online travel agencies (OTAs) is key to increasing visibility and attracting more bookings . In this blog, we'll explore the top 5 OTAs for Hotels in India, with some briefs on the platform and the key advantages of working with them.

1. MakeMyTrip & Goibibo

MakeMyTrip was founded in the year of 2000, whereas Ibibo was founded in the year of 2007. Both of these companies merged in 2017 and became one of the biggest online travel giants in the country. The platform has a monthly visitor count of 120 million+ and caters to leisure and business travelers. Their services include flights, hotels, packages, buses, trains, cabs, and activities. These companies originated in India and have parent and sister companies such as MakeMyTrip, Goibibo, RedBus, ixigo, and Cleartrip. Key benefits of listing on GOMMT:

They have a huge guest base in India.

As both platforms are merged, it is very easy to manage them .

Many guests still prefer booking from GOMMT as it's a homegrown company, and they trust this platform .

Below are the visitor's distribution countries-wise for Makemytrip.com & Goibibo.com :

goibibo-audience

2. Booking.com

In 1996, the company was established in the Netherlands. Currently, it receives approximately 288 million visitors every month. The customer base consists of both leisure and business travelers. The company offers many services, including hotels, apartments, homes, villas, etc. It originated in the Netherlands and is affiliated with sister companies such as Priceline, Kayak, Rentalcars.com, Agoda & Opentable. Key benefits of listing on Booking.com:

They've always prioritized guest booking ease, safety, and convenience .

Global customers trust them.

Their unique use of Pay@Hotel gives guests an advantage over the competition.

Below are the visitor's distribution countries-wise for Booking.com :

bookingdotcom-audience

In 1997 Agoda was established in Singapore and is a leading provider of accommodations and services for both leisure and business travelers. Their offerings range from hotels and apartments to homes and villas, ensuring their customers a wide range of options. Boasting a monthly visitor count of 162 million, Agoda is a favored choice among travelers from Asia and beyond. It is worth noting that Agoda is affiliated with renowned brands like Booking.com, Kayak, and Rentalcars.com as part of the Booking Holdings family.

Key benefits of listing on Agoda:

In recent years, Agoda has become increasingly proactive and aggressive with its promotions and discounting strategies to win over more customers.

South and Southeast Asian tourists favor this site , which is another argument for having a direct listing there.

The platform is intuitive and designed to instill a sense of urgency in visitors, boosting conversion rates .

Below are the visitor's distribution countries-wise for Agoda.com :

agoda-audience

4. Travelguru & Yatra

Yatra was established in 2006, while travelGuru was established in 2005 and purchased a business-to-business hotel aggregator called Desiya.com in 2008. A few years later, in 2012, Yatra.com bolstered its position in the Indian online travel market by acquiring TravelGuru in a 100% stock transaction.

They now average 120 million total monthly visitors. These businesses provide a variety of travel options for both vacationers and businesspeople, including air travel, lodging, tours, transportation by bus, train, taxi, and more. Key benefits of listing on Yatra & TravelGuru:

Holds a dominant position in the business-to-business market.

One of the companies that is a direct competitor to Gommt is from India.

Large numbers of people still favor using TravelGuru and Yatra to make reservations.

Below are the visitor's distribution countries-wise for travelguru.com & yatra.com :

travelguru-audience

Expedia is a travel company that was founded in the USA in 1996. They have a monthly visitor count of 200 million and cater to leisure and business travelers. Expedia offers many services, including flights, hotels, packages, cars, cruises, and activities. It is important to note that Expedia is based in the USA and is part of the Expedia Group, which includes other well-known brands such as Hotels.com, Orbitz, Trivago, Vrbo, Travelocity, Wotif, and more.

Key benefits of listing on Expedia:

Has one of the largest networks , and you'll be included on Expedia's collection of sites like Hotelbeds, Wotif, Travelocity, and others .

It has been around for quite some time, making it one of the most trusted names in the industry.

Features a built-in analytics system that, when used properly, is precise and yields significant benefits.

Below are the visitor's distribution countries-wise for Expedia.com :

expedia-audience

In conclusion, listing your hotel, apartment, or hostel on popular online travel agencies (OTAs) like MakeMyTrip, Booking.com, Agoda, Expedia, Travelguru, and Yatra can increase your online visibility, bookings, and audience.

We understand the importance of online distribution and visibility for hospitality businesses. We also help hotels, apartments, and B&Bs establish online presence and connect with these major OTAs. If already listed, our experts can also help you optimize your listings and stand out in a competitive market.

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20 Most Trusted Travel Agencies In India

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There is a tonne of fantastic travel agencies available to make your dreams of traveling the world come true. But a few names stand out from the crowd when it comes to tours and travel in India. One of the most popular tourist destinations worldwide is India. Millions of domestic and international visitors want to learn more about this country due to its diverse culture, tens of thousands of tourist attractions, good connectivity to every continent, and well-developed tourism infrastructure.9,00,000 international visitors arrive in India every year.

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The economic impact of the tourism sector on India’s economy was estimated to be around US$ 72.8 billion in 2016 and to increase to US$ 149.2 billion by 2028. Between five and seven million Indians traveled domestically as tourists, albeit it is impossible to confirm this number due to the various factors at play.

Indian Travel Company History

The history of travel agencies in India is rather fascinating. British-owned Cox & Kings was the first significant travel “arranger” to establish operations on the Indian subcontinent. This business was established in 1758. More enterprises entered this lucrative industry as a result of the rapid colonization of the Indian subcontinent and the increased need for travel brought on by industrialization. Today, India is home to some of the largest travel companies in the world.

The Top 20 Travel Agencies In India For 2022 Are As Follows:

There are many reputable travel websites in India. Here is a list of online people. Some additionally have physical locations both domestically and abroad.

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 1. The Indian Railways Catering And Tourism Corporation

Indian Railway Catering and Tourism Corporation.

India’s top travel agency is the Indian Railways Catering and Tourism Corporation (IRCTC). The greatest travel website in India is IRCTC. It is a division of Indian Railways, the fourth-largest railroad system in the world. The eighth-ranked employer in the world is IRCTC.

Every day, the IRCTC issues roughly two million passenger tickets via its website and counters located in all railway stations.

Through the IRCTC website, you may also reserve hotel rooms, airline tickets, and sightseeing excursions.

IRCTC also offers its package tours to both domestic and international locations. For holidays aboard special trains, like the Maharajas Express and others, that let visitors experience the extravagance of bygone royals, are something exceptional that IRCTC offers.

The parent firm, Indian Railways, offers train services to Nepal, Pakistan, and Bangladesh. In the upcoming years, rail connectivity is anticipated to extend to Bhutan, Thailand, and Myanmar.

Website: www.irctc.com

Headquarters: New Delhi.

Year Founded: 27 September 1999.

Founder: Ministry of Railways.

2.  Make My Trip 

Make My Trip.

MakeMyTrip is primarily an online travel and tourism portal and is considered one of India’s Internet-based travel industry pioneers. In fact, frequent travelers in India use MakeMyTrip more than any other travel service. According to the company’s website, which quotes a 2013 survey, it has a 47 percent market share in online travel.

The website continues, “MakeMyTrip is, whenever and wherever, with dedicated 247 customer assistance, offices in 20 cities across India, two overseas offices in New York and San Francisco, in addition to various franchise sites.

Using MakeMyTrip Coupons, you can also book a vacation package online for a very reasonable price, either within India or in any other location.MakeMyTrip offers special services including meet-and-greet assistance at the location, airport-hotel transfers, and sightseeing excursions.

In 2017, it merged with ibibo, a large travel agency with headquarters in Gurgaon, in the Indian state of Haryana.

Website: Makemytrip.com

Headquarters: Gurugram, Haryana, India.

Year Founded: 2000

Founder: Deep Kalra.

3. Ease My Trip

Ease My Trip.

EaseMyTrip, which was founded in 2008, is the most recent addition to this list and has attained this position as a result of consistently providing outstanding services and providing transparency in airfare.

With 28 branch offices throughout India, Thailand, the Maldives, Singapore, and Dubai, the travel agency is one of the biggest flight booking websites in the nation. The company had a revenue of Rs. 2000 crores the previous year.

With 8 million users, EaseMyTrip provides customer service help 24 hours a day, seven days a week. They provide excellent discounts on hotels, bus tickets, and vacation packages, but are most renowned for their ability to book flights with no convenience charges.

The travel agency consistently has fantastic deals on trips and airfares. Additionally, they have a sizable B2B base of 65,000 travel agencies.

Website: easemytrip.com

Headquarters: India.

Year Founded: 2008

Founder: Nishant Pitti, Rikant Pitti.

4. Cleartrip 

Clear Trip.

Another significant online travel agency from India is called Cleartrip. It has three locations here and one in the Middle East, all of which are completely operational. It is the go-to agency for both business and leisure tourists visiting the states of the Arabian Gulf as a result of its Middle East operations.

One of the original players in the Indian online travel industry is Cleartrip.

On this website, you may find intriguing blogs and other content on different travel destinations and global tourism trends.

Website: Cleartrip.com

Headquarters: Dubai, Mumbai.

Founders: Stuart Crighton, Hrush Bhatt, Matthew Space.

Year Founded: 4 July 2006.

Yatra.

 Yatra is another reputable travel provider with a significant online presence. Since its founding in 2006, the company boasts that more than four million domestic and international travelers have used its services. Additionally, Yatra provides a smartphone app that enables users to quickly and conveniently book any travel-related service while on the go. Domestic and international air ticketing, hotel reservations, homestays, vacation packages, bus and rail tickets, activities, and auxiliary services are all offered by Yatra.

Website: yatra.com

Headquarters: Gurugram.

Year Founded: 1 August 2006.

Founders: Dhruv Shringi, Sabina Chopra, Manish Amin.

6. Cox & Kings Limited

Cox And Kings.

The world’s oldest operating travel agency, Cox & Kings, was founded in 1758. It was once largely a travel agent for British troops entering the Indian subcontinent. Transporting Indian soldiers to various battlefields in Europe and Asia helped the firm play a significant role during World Wars I and II. Cox & Kings is a pioneer in the travel industry and one of the few businesses of its day that is still successful today. Cox & Kings is a Mumbai-based company with a network of offices spread across numerous major Indian cities. Additionally, this travel agency has offices across a number of international nations, including Australia, Asia, Europe, Africa, and North America.

According to the company’s website, Cox & King Ltd has over 5,000 employees.

Website: coxandkings.com

Headquarters: Mumbai.

Year Founded: 1758

Founder: Richard Cox.

7. Thomas Cook (India) Limited

Thomas Cook India Ltd.

In 1881, Thomas Cook (India) Ltd. was founded in India. The history of Thomas Cook is really intriguing. It started as a social reform project with the goal of teaching people through travel and assisting people in overcoming alcoholism issues.

Thomas Cook started experimenting with different locations for excursion ideas and quickly gained fame.

The company immediately started offering excursions within Europe and later expanded them to other countries, including India.

One of the most well-known travel companies nowadays is Thomas Cook (India) Ltd, an integrated travel services supplier.

Website: thomascook.in

Year Founded: 1881.

Founder: Thomas Cook.

8. Travel & Vacations by Balmer Lawrie

Travel And Vacations  by Blamer Laurie

Balmer Lawrie Travel & Vacations, which is now a government-owned company in India, dates back to 1867.

It is a division of Balmer Lawrie & Co Ltd, a business founded in Kolkata by two Scotsmen in 1867.

The first travel agency in India to receive certification from the International Air Transport Association is Balmer Lawrie Travel & Vacation (IATA).

The business has locations in 19 Indian cities. The primary clients of Balmer Lawrie Travel & Vacation are public sector organizations and departments of the federal and state governments (PSUs).

It is also the preferred travel provider for the private corporate sector because of its strong reputation and superior service.

Website: balmerlawire.com

Year Founded: 1st February 1867.

Founders: George Stephen Balmer and Alexander Lawrie.

Red Bus.

 RedBus is an indigenous business from India that was founded with the novel concept of offering guaranteed reservations for bus seats.

The firm was established in Bangalore, India, in 2006, and is now owned by ibibo Group, one of the country’s largest travel companies.

According to its website, redBus is the largest community of bus travelers in the world with its mobile app having been downloaded by more than 7.5 million devoted users.

Along with Colombia and Peru, redBus operates in Malaysia, Indonesia, and Singapore.

Website: redbus. in

Headquarters: Banglore.

Year Founded: 2006.

Founders: Phanindra Sama, Charan Padmaraju, Sudhakar Pasupunuri.

10. SOTC Travel, Ltd.

SOTC.

SOTC Travel Limited, a “step-down” subsidiary of Fairfax Financial Holdings Group, was founded in 1949. Thomas Cook (India) Limited now owns it (TCIL).

“SOTC India is one of the top travel and tourism businesses operating in the leisure, MICE, and business tour sectors.

“RedBus has consolidated over 2,300 bus companies that operate over 100,000 routes throughout several nations, revolutionizing the online bus ticket purchase business.

According to the SOTC website, it has been offering Indian tourists package tours for nearly seven decades.

“We are for holidays and we want Indians to prioritize their holidays,” it continues. “SOTC seeks to make holidays a priority for every Indian.”

Website: sotc.in

Year Founded: 1949

Managing Director: Mr. Vishal Suri.

11. Jet Airways

Jet Airways.

The early 1990s saw the start of India’s private airline sector, which has only one surviving company: Jet Airways.

It currently holds the title of India’s premier full-service carrier, flying passengers all over the nation on board its impressive fleet of turboprop and jet aircraft.

Jet Airway also has scheduled flights to a huge number of international locations.

Jet Airways is primarily an airline, but in recent years, it has partnered with a number of international travel service providers to provide customers all over the world with holiday packages, sightseeing tours, hotel accommodations, rental cars, airport-hotel transfers, dining experiences, meetings, incentives, conferences, and exhibitions (MICE) packages, among many other travel-related services.

Website: jetairways.com

Year Founded: 1 April 1992

Founder: Naresh Goyal.

12. Air Asia 

Air Asia.

A branch of the airline with its headquarters in Kuala Lumpur is called Air Asia India. One of the best Low-Cost Carriers (LCCs) in the world is Air Asia.

The airline runs air services connecting incoming and outgoing passengers to many locations in the Far East and Australia in addition to operating flights within India.

Additionally, through its website, Air Asia provides hotel rooms, vehicle rentals, sightseeing excursions, vacation packages, and other travel-related services.

Due to its strong presence there, Air Asia is rated as the best airline for both leisure and business visitors between India and the Far East.

Website: airasia.co.in/home

Headquarters: Sepang, Malaysia.

Year Founded: 20 December 1993

Founders: Tony Fernandes, DRB-HICOM.

13. India Healthcare Tourism

Indian Health Care Tourism.

The government of Prime Minister Narendra Modi created an innovative project called India Healthcare Tourism.

The Ministry of Ayush, the Ministry of Commerce and Industry, and the Service Exports Promotion Council—all Central government agencies—oversee India Healthcare Tourism.

IHCT, unlike a travel agency, doesn’t charge commissions; instead, its goal is to bring visitors to India’s world-class healthcare system.

Foreigners can reach practically every reputable hospital in India directly through the IHCT website for anything from stress reduction, body care, and beauty treatments to serious medical illnesses including cancer and cardiac ailments.

India Healthcare Tourism enables people with a variety of illnesses to receive medical care here.

Allopathic, Ayurvedic, Homeopathic, and Unani healthcare service providers in India offer these.

On the IHTC website, there are links where overseas patients can apply for visas to India to receive medical treatment.

It also includes a database of airlines and other crucial medical tourism service providers.

Website: indiahealthcare.org

Headquarters: Chennai.

Year Founded: 2014

Launched By: Prime Minister Modi.

14. Adventure Nation 

Adventure Nation.

Travel companies for adventurers can be found at Adventure Nation. Adventure Nation provides travelers with trekking, mountaineering, and comparable activities in place of standard leisure packages.

Yatra.com and Snow Leopard Adventures have partnered to form the business.

“We are a group of outdoor enthusiasts and business people who are totally committed to addressing the demands of tourists seeking adventure and the natural world.

According to the company website, Adventure Nation, which is based in Gurgaon, is a one-stop shop for anyone looking to find amazing adventures, learn from the Gurus, connect with other outdoor enthusiasts through Tribes, or take part in events.

Website: adventurenation.com

Headquarters: Haryana.

Year Founded: 2006

Founder: Dhruv Shringi

15. Rajasthan Tourism 

Rajasthan Tourism.

Rajasthan Tourism, an independent agency of the Rajasthan state government, provides visitors from India and beyond with the chance to experience the magnificence of Maharajas and their way of life.

In partnership with Indian Railways, two unique trains, “Palace on Wheels” and “Heritage Palace on Wheels,” give travelers the chance to live like kings and queens.

Additionally, Rajasthan Tourism allows both domestic and international visitors to see the state via plane.

Additionally, you can reserve desert and wildlife safaris or take advantage of standard touring deals that include the state’s cities, forts, palaces, and religious sites.

Website: tourism.rajasthan.gov.in

Headquarters: Jaipur.

Year Founded: 1 April 1979.

Launched By: Government of India.

16. Goa Tourism

Goa Tourism.

Goa, the smallest state in India, is the third-best travel destination in the world according to TripAdvisor Travel Choice’s “sun-and-sand” category.

Approximately 700,000 international visitors arrived in Goa in 2016 by scheduled and private planes, roads, and trains.

In Goa, more than a quarter million foreign visitors arrived between October 2016 and March 2017.

Between two and three million domestic visitors are thought to have visited Goa at this time.

An independent organization that works for the state government is Goa Tourism.

The majority of foreign visitors are handled by Goa Tourism, which provides hotels on its own and in other locations in the region.

The department offers both local and international tourists in the nation a range of travel-related services, including sightseeing trips.

Website: goa-tourism.com

Headquarters: Goa.

Year Founded: 1982.

Launched By: Government of Goa.

17. Kerala Tourism

Kerala Tourism.

Kerala Tourism, a well-known tourism agency in India, is a stand-alone division of the Kerala state government.

It now has a significant impact on drawing tourists to the entire country, not just Kerala.

For foreign visitors of all nationalities who want to visit Kerala and other regions of India, Kerala Tourism offers unrivaled facilities like arranging visas on arrival.

In order to offer top-notch vacation packages that include accommodations in boathouses on the state’s rivers and backwaters, Kerala Tourism has partnered with private operators.

It advertises medical travel to India by emphasizing the advantages of Ayurveda and the state’s cutting-edge medical facilities.

Through Kerala Tourism, you can reserve everything from visas to hotels to luxurious vacations.

Website: keralatourism.org

Headquarters: Thiruvananthapuram.

Year Founded: 1995.

Launched By: Government of Kerala.

18. Eastern India Travel Company

Eastern India Travel Company.

East India Travel Co., which was founded in 2000, is credited with launching mass travel to India’s up-and-coming northeastern states

The organization provides local and international travelers with packages and individual excursions to states like Arunachal Pradesh, Assam, Manipur, Mizoram, Meghalaya, Nagaland, Tripura, and Sikkim.

For reasons of national security and to protect travelers, entry to several areas of these states is restricted to both Indians and foreigners.

To provide tourists access to hitherto undiscovered areas of the nation, East India Travel Co. has succeeded in convincing the Indian government to lift some of these limitations.

Additionally, East India Travel Co. runs excursions to a few West Bengal locations as well as the nearby country of Bhutan.

Based in Guwahati, Assam, it is the biggest and most well-known travel agency in North East India.

Website: eastindiatravel.in

Headquarters: Asam.

Year Founded: 2010.

Launched By: Sanjay Thakur.

19. International Travel House

International Travel House.

A division of India’s largest Fast Moving Consumer Goods (FMCG) company, ITC Ltd., is International Travel House. The first publicly traded travel agency in India is ITH.

It has offices in 17 cities and provides the entire spectrum of travel services.

Corporate travel, airline ticketing, car rentals, destination management services, leisure travel, MICE, hotel travel counters, and foreign exchange are just a few of the services offered by ITH.

“ITH is a pioneer in India’s business travel market. One branch of ITH is solely responsible for the fleet management of about 1,000 vehicles.

Additionally, it is a member of GlobalStar Travel Management’s network alliance. This international travel management organization is run and controlled locally.

It boasts more than 85 market-leading businesses with over US$14 billion in sales across 74 countries, extending the ITH’s reach to almost all of the world’s top travel destinations.

According to the corporate website, the ITH network consists of 26 travel offices and 15 hotel travel counters.

Website: internationaltravelhouse.in

Year Founded: 1981.

Chairman: Nakul Anand.

20. Flying Fox

Flying Fox.

The only zip-tour provider in India is called Flying Fox, and it complies with EN15567:2015.

According to the company website, a zip line trip is “a distinctive and thrilling aerial ride between hill forts and ridge tops, during which you fly down a series of ultra-strong steel wires, attached by a harness and pulley.”

According to the business, “We test to destroy samples of all the components we use to establish a minimum safety factor of three, meaning that everything is at least three times stronger than it needs to be.

We acquire all of our safety gear from Petzl in France. Daily inspections of our zip lines are performed by our instructors; senior management conducts quarterly inspections, and an international third party inspects our operations and instructor training annually.

Each client gets a verbal safety briefing, a thorough demonstration, as well as a practice and assessment session on a tiny zip. You are under the complete supervision of our qualified instructors while zipping.

Website: flyingfox.asia.com

Headquarters: Delhi.

Year Founded: 2007.

Founders: Jono Walter, Richard Mccallum.

The top 15 nations that grant Indians visas on arrival 10 of India’s most romantic honeymoon destinations

Three types of e-visas are available:

* Travel Industry

* Medical Care

Applications for Indian e-visas must be submitted anywhere between four days and four months before travel.

25 Indian airports and four seaports accept e-visas for entrance.

However, foreign nationals are welcome to leave India from any place with an international exit.

The government of India allows foreigners to apply for two e-visas every calendar year, each with a 60-day maximum stay. E-visas are not extendable.

Connectivity

 Both domestic and international destinations are being served more often by state-owned Air India and nearly every other private airline in the nation.

This is furthered by a rise in the number of airports in the nation receiving international status.

Report by the India Brand Equity Foundation

Some intriguing details concerning the country’s travel and tourism industry’s future potential are provided in a report by the India Brand Equity Foundation of the Ministry of Commerce and Industry.

This paper discusses past expansion and anticipated future growth in the travel and hospitality industry.

Final Situation

Finally, with more players projected to enter the market in the upcoming years, India’s travel industry is predicted to boom.

India is the seventh most popular destination in the world, according to the World Travel and Tourism Council.

According to a press release from the WTTC, India’s travel and tourism industry supported 40.3 million jobs, or 9.3 percent of all occupations in the nation.

$22.8 billion USD was spent in India by visitors from abroad in 2016.

These numbers are anticipated to increase enormously as India strives to become the world’s most popular tourist destination.

Indian travel agencies will be crucial to the success of this project.

The Indian government is also considering public-private partnerships to help domestic and international travel agencies bring in more visitors.

Hope you will enjoy reading this article. Stay connected to read my next articles. Till then Bye!. God bless you all.

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Ashok Raina

Ashok Raina is a freelance writer specializing in general wellness, motivation and relationships, travel, and lifestyle trends, with work appearing in Men’s Health, Women’s Health, Self, Glamour, and more.

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What is the difference between PIN code and zip code in India?

geographic-faq

As a Travel Agent, I often receive inquiries from clients regarding various aspects of travel, including the difference between a PIN code and a zip code in India. Many travelers are unsure about the distinction between these two codes and how they are used in the Indian postal system. In this article, I will provide a comprehensive explanation of the differences between a PIN code and a zip code in India, and provide answers to some frequently asked questions.

What is a PIN code?

A Postal Index Number (PIN) code is a system of postal codes that is native to India. It is similar to the concept of a zip code in the United States. However, unlike the five-digit format of a zip code, a PIN code in India consists of six digits.

Is a zip code and a PIN code the same in India?

Yes, the terms zip code and PIN code are essentially the same in their purpose. Both codes are used to identify specific locations for the purpose of mail delivery. However, the term zip code is mainly used in the United States, while the term PIN code is commonly used in India.

What does an Indian PIN code represent?

In India, a PIN code is a six-digit number that divides the country into eight PIN regions. The first digit of the PIN code represents one of the eight regions. The first two digits together indicate one of the 19 postal circles in India. The first three digits together indicate the revenue district, and the last three digits refer to the delivery post office.

Are there any 5-digit ZIP codes in India?

No, India does not have a 5-digit zip code system. Instead, it uses a 6-digit PIN code system. The PIN code, also known as the Postal Index Number, is used by the Indian postal service, India Post, for the purpose of mail delivery.

What is the difference between a postal code and a zip code?

The terms postal code and zip code are essentially the same in their purpose, but the term zip code is mainly used in the United States, while the term postal code is commonly used in other countries.

Can two cities have the same zip code?

Yes, it is possible for two different cities to have the same zip code. This is often the case in larger cities or metropolitan areas where multiple cities or towns are served by the same postal code.

How can I find my zip code in India?

To find your zip code or PIN code in India, you can use various resources. One option is to use the India Post website or the Postal Index Number directory available at your local post office. You can also search online or use mobile apps that provide zip code or postal code lookup services.

Why is the Indian PIN code 6 digits?

The Indian PIN code is a six-digit code because it provides a more detailed address classification system. With six digits, the PIN code can identify the region, postal circle, revenue district, and specific post office for efficient mail delivery.

In conclusion, the difference between a PIN code and a zip code in India lies in their names, but they serve the same purpose of identifying specific locations for mail delivery. The PIN code in India consists of 6 digits, while a zip code in the United States comprises 5 digits. Whether you are sending mail or planning your travels in India, understanding these codes can help ensure accurate and timely delivery of your correspondence. If you have any other questions related to travel or postal services, feel free to reach out to me, your trusted Travel Agent.

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Solar Eclipse 2024: US Aviation Agency Issues Travel Warning Ahead Of Rare Celestial Event

Solar eclipse 2024: the agency recommended early planning and vigilance for both pilots and airports to mitigate potential challenges during this period..

Solar Eclipse 2024: US Aviation Agency Issues Travel Warning Ahead Of Rare Celestial Event

Solar Eclipse 2024: The celestial event will not be visible in India. (Representative pic)

As the Solar Eclipse, also known as Surya Grahan, is set to take place on April 8, the US Federal Aviation Administration (FAA) has issued a warning for flying ahead of this celestial event. In a press note, the US government civil aviation agency advised that aircraft should be prepared for possible delays, reroutes, and changes in departure schedules for all the domestic (Instrument Flight Rules) IFR flights. The FAA's website also listed the airports in the path of the upcoming Solar Eclipse that will be affected. 

"The purpose of this notice is to inform airmen of the possible impacts to air traffic and airports along the eclipse path during the period April 7, 2024, 1000 UTC through April 10, 2024, 0400 UTC," the press note read. 

"Aircraft should be prepared for potential airborne holding, reroutes, and/or Expect Departure Clearance Times (EDCTs) that may be issued for all domestic IFR arrivals and departures. Traffic Management Initiatives (TMIs) are possible," it added. 

According to NASA , the April 8 Solar Eclipse, also known as the "Great North American Eclipse", will be visible in several countries, including the United States, Mexico and Canada. The eclipse will cross North America, creating a spectacle for observers. As a result, air traffic is expected to intensify, particularly between Texas and New England, as skygazers prepare to witness the rare event, the FAA said. 

"There may be a higher traffic volume than normal anticipated at airports along the path of the eclipse. Traffic should anticipate delays during peak traffic periods. Parking may be limited - particularly at the smaller, uncontrolled airports," the aviation agency added. 

Also Read |  What Scientists Hope To Learn From Total Solar Eclipse In US

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Further, the agency recommended early planning and vigilance for both pilots and airports to mitigate potential challenges during this period. "Special security provisions may be in effect for this event, including, but not limited to, Temporary Flight Restrictions (TFRs), two-way radio communications, and discrete transponder requirements," it said. 

Notably, the Solar Eclipse will not be visible in India. It will be visible in Texas, Oklahoma, Arkansas, Missouri, Illinois, Kentucky, Indiana, Ohio, Pennsylvania, New York, Vermont, New Hampshire, and Maine. Small parts of Tennessee and Michigan will also experience the eclipse. The eclipse will then move to Canada before exiting North America on the Atlantic coast. Hundreds of schools across the United States are set to close on April 8th due to a total solar eclipse. 

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Nitin Gadkari says toll system to end in India; here's what will replace it

U nion minister for road transport and highways Nitin Gadkari on Wednesday said that Centre is going to end the existing toll system in India and replace it with a satellite-based toll collection system.

Gadkari told news agency ANI that the money will be deducted from the bank account of people and the amount of distance covered by them will be charged accordingly.

On complaints of high toll taxes, Gadkari said that highways save time and fuel. "Earlier, it used to take 9 hours to travel from Mumbai to Pune, now it is reduced to 2 hours ..." he added.

In December last year, Gadkari had announced that the National Highways Authority of India (NHAI) plans to roll out the new system by March 2024.

Here's all you need to know about the satellite-based (or GPS-based) toll plaza system and the existing toll collection process in India:

What is a GPS-based toll plaza system?

As the name suggests, under this system, the NHAI will introduce toll collections that run on GPS technology. This means that drivers won't have to stop at plazas to pay toll charges. The toll instead will be deducted automatically from the bank account of vehicle owners.

How does the system work?

A GPS-based toll system will match the GPS coordinates of a moving vehicle to calculate the fee. The toll fee would automatically be deducted as the vehicle approaches a collection point. For the system to work, all vehicles must be fitted with the new number plates that can be directly monitored through satellites using GPS. The automatic number plate reader (ANPR) cameras installed on highways will recognise the GPS-enabled number plate of customers to deduct the money from their bank account.

What is the FASTag system?

Currently, the FASTag system is being used to deduct toll at plazas. FASTags were made mandatory for all four-wheelers from February 2021. It is an electronic toll collection system in which ‘Radio Frequency Identification’ (RFID) technology is used to make toll payments. The FASTag contains a small RFID chip that communicates wirelessly with toll booth readers. When a vehicle equipped with a FASTag approaches the booth, the RFID chip emits a unique 13-digit identification code, which is then captured by the toll booth reader. This code is linked to the vehicle owner's prepaid account, allowing for automatic deduction of toll charges.

Notably, during 2018-19, the average waiting time for vehicles at toll plaza was 8 minutes. With the introduction of FASTags, the time was reduced to 47 seconds.

Is the GPS-based system different from FASTags?

FASTags make toll payments electronic by using scanners at toll plazas, letting vehicles pass without stopping. With the GPS-based system, toll will be deducted using the ANPR technology based on distance traveled, making toll plazas unnecessary.

How does the toll tax work in India?

In India, the tolling is generally under an open system, wherein fee payable is a fixed amount based on the length of stretch under one project which is normally 60 kilometers. If a stretch is of lesser length, user fee of the actual length is collected.

The fee on a particular plaza is based on stretch length under that plaza, structures (bridge, tunnel, bypass) and width of the highways, applicable fee rules and provisions of the concessions agreement. It is also determined by the type of vehicles based on the size and load they carry.

What is the 60km toll rule?

As per the fee rules 2008, the spacing between two adjacent toll plazas should be 60 kilometers. The broad reasons for establishing fee plaza within a distance of 60 km are as under:

* Availability of land

* Availability of sufficient long line of sight for acceleration and deceleration zone.

* Municipal limit/Town area limit from the fee plaza being established.

* Location of bypass from the fee plaza being established.

* Location of major diversions on the National Highways.

* State boundaries and other check posts.

* Existence of a fee plaza on the section of NH and length of new section to be tolled is below 60 kms.

* Optimisation of revenue potential.

* To make the project viable, two fee plazas are established in a project section of NH within 60kms distance.

* The development work of the NH is considered as per requirements.

* Therefore, two adjoining sections constructed at different time in separate contracts having length of less than 60 kms may have the fee plazas within 60 kms.

* Distance between two adjacent toll plazas may be less than 60 km due to unavailability of land, traffic congestion or improper location etc.

How many toll booths are currently there in India?

Currently, there are over 1,000 toll gates in India.

Nitin Gadkari says toll system to end in India; here's what will replace it

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