chubb travel insurance brochure pdf

Our system will experience a complete outage due to scheduled upgrades. Mandatory server maintenance is planned for Saturday, March 16, from 3 to 9 p.m. EST. This maintenance is necessary to guarantee the ongoing performance, reliability, and security of our system

• Products & Services
• Returning Customer
• Review our Benefits
• Preparing to Travel
• Planning Your Travel
• Plans & Eligibility
• Getting a Quote
• Policy Servicing
• Trip Cancellation
• Filing a Claim

Your Safety is Top of Mind

Chubb travel protection us.

24 Hour Emergency Assistance when you need it!

The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Trip.

At Chubb Travel Protection our aim is to process your claim as soon as possible

To find out what to do in the event of an insured loss under your policy, how to submit your claim or get an outline of the required documents, click here.

You may also be interested in

The apps you need.

Technology has made a huge difference to the way we travel. Thirty years ago travelers used to carry along paper maps and guidebooks for each place they were visiting. Fast-forward three decades and, with the aid of technology, so much has changed. Mobile phones are light and easy to carry.

Explore with Confidence

The next time you make plans to vacation, make sure you and your family is prepared before you leave home. After all, a vacation should be a time to enjoy yourself, not focus on the risks you may face along the way.

Depart Worry-free

Tips for protecting your home while you’re away. The next time you head out for a local getaway, take the family to the tropics, or hop a flight across the world, make sure you take steps to protect your home while you’re away. After all, a vacation should be about enjoying yourself, not worrying about the risks that could present themselves while you’re away. Consider this checklist of items before you leave, so you can relax while you’re away and feel good about coming home.

10 Tips to Beat Jet Lag

Few people would dispute that international travel is a lot of fun, but there is a downside: jet lag. Sadly there is no cure (at least not yet) but there are plenty of things smart travellers can do to make crossing time zones easier. Follow our 10-step guide.

Traveling with children

Vacations are all about quality family time, but that's not to say that travelling with young children isn't exhausting.

8 Unusual Airports

Airports these days offer so much more than just shopping and food. From giant slides to miniature terminals, not to mention priceless works of art, here’s our rundown on eight of the world’s most unusual airport terminals.

Beauty on the go

Taking selfies and putting them up on Instagram or Facebook on your holidays are the norm these days. However, holidays can be hectic. Throw in time zone changes and jet lag, very soon, you won’t look beautiful for the cameras anymore when dry skin, frizzy hair and chapped lips start appearing.

Want to learn more? Contact your travel advisor or insurance broker for more information.

For general coverage questions or changes to an existing policy, contact our chubb travel protection customer service center:, 844.825.2264 (inside the us)  585-939-7468 (outside the us) option 3 directs to our customer service center team hours of operations: 8am – 8pm est, monday - friday, for medical emergencies or during trip assistance, contact our chubb travel protection assistance center:, 844.825.2264 (inside the us)  585-939-7468 (outside the us) option 1 directs you to our chubb travel protection assistance team available 24 hours a day, 7 days a week, 365 days a year.

Chubb. Insured.™

• About Chubb
• Terms Of Use
• Licensing Information
• Privacy Policy
• California Resident Privacy Policy
• Do Not Call Policy
• Tax Information Reporting
• NY Domestic Violence Notice
• Producer Compensation Legal Disclosure
• Accessibility Statement
• Import Notices/Policy Changes
• Cookie Settings

This information is a brief description of the features of the travel insurance plan. Coverage & pricing may vary by state. The provision of this webpage is for informational purposes only and is not an insurance contract. The Policy or Certificate of Insurance along with the travel insurance policy claim process is available at  https://ssp.chubbtravelinsurance.com/ctius

Coverage is being marketed by Chubb Insurance Solutions Agency, Inc. located at 202 Halls Mill Road, Whitehouse Station, New Jersey 08889. View terms and conditions at  Disclosure . Insurance benefits are underwritten by ACE Property & Casualty Insurance Company or ACE American Insurance Company, located at 436 Walnut Street, Philadelphia, Pennsylvania 19106. Chubb NA is the U.S.-based operating division of the Chubb Group of Companies headed by Chubb Ltd. (NYSE:CB). Insurance products and services are provided by a licensed producer, and not by the parent company itself.

Our system will experience a complete outage due to scheduled upgrades. Mandatory server maintenance is planned for Saturday, March 16, from 3 to 9 p.m. EST. This maintenance is necessary to guarantee the ongoing performance, reliability, and security of our system

• Products & Services
• Returning Customer
• what is covered
• Travel Tips
• Chubb Assistance
• Plans & Eligibility
• Trip Cancellation
• Filing a Claim

Your Safety is Top of Mind

24 Hour Emergency Assistance when you need it!

The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Journey.

At Chubb Travel Protection our aim is to process your claim as soon as possible

To find out what to do in the event of an insured loss under your policy, how to submit your claim or get an outline of the required documents, click here.

Want to learn more?

For questions regarding an existing policy, contact our Chubb Travel Protection Call Center:

844.825.2264 (Hours of operation:8AM - 8PM EST)

Contact our Emergency Response Center for medical emergencies or travel assistance

877.319.4397  (Inside the US) 240.330.1537  (Outside the US)

Chubb. Insured.™

• About Chubb
• Terms Of Use
• Producer Licensing
• Producer Compensation
• Privacy Policy
• California Resident Privacy Policy
• Cookie Settings

This information is a brief description of the features of this insurance program. Coverage & pricing may vary by state. The provision of this webpage is for informational purposes only and is not an insurance contract. The Policy or Certificate of Insurance along with the travel insurance policy claim process is available at  https://ssp.chubbtravelinsurance.com/ctpus

Coverage is being marketed by Chubb Insurance Solutions Agency, Inc. located at 202 Halls Mill Road, Whitehouse Station, New Jersey 08889. View terms and conditions at  Disclosure . Insurance benefits are underwritten by ACE Property & Casualty Insurance Company or ACE American Insurance Company, located at 436 Walnut Street, Philadelphia, Pennsylvania 19106. Chubb NA is the U.S.-based operating division of the Chubb Group of Companies headed by Chubb Ltd. (NYSE:CB). Insurance products and services are provided by a licensed producer, and not by the parent company itself.

PLEASE NOTE THAT

travel prohibition to Israel is imposed by the Government of Malaysia on all Malaysia citizens. As a Malaysia citizen, if you choose “Israel” as your travel destination in our system, you must obtain all the necessary approvals/permits from the Malaysia authorities before purchasing the insurance. Your claim(s) under the insurance policy (if any) may still be subject to the applicable sanction restrictions and the Sanctions Exclusion clause applicable to the insurance policy. If you fail to obtain the necessary approvals/permits, your claim(s) may be fully or partially rejected and/or be subject to the applicable sanctions restrictions and our rights are reserved.

Please note that the application service will be temporarily unavailable from 9:00PM on 1 March 2024 to 3:00AM on 2 March 2024 for maintenance works. 

• What is covered?
• What is not covered?
• When am I covered?
• Where can I travel?
• Who is covered?
• Travel Tips

Chubb Assistance

• Types Of Plan & Eligibility
• Covid-19 Cover
• Medical Cover
• Baggage Cover
• Sports And Sporting Equipment
• Trip Cancellation
• Nomination Of Beneficiary/ies

Travel Smarter with Chubb Travel Insure with Covid-19 cover

It will never happen to me.

Travelling can be an expensive proposition. Purchasing a travel insurance can seem like the lowest priority.

The apps you need

There are apps to help you book your travel, but what about apps to enhance your travel experience?

Never Leave Home Without This

Adaptable, affordable, unbreakable, reusable. Discover this one thing used by smart travellers.

24 Hour Emergency Hotline +603 7628 3703

The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Journey.

Claims Made Easy

Process your claim as quickly as possible.

What to do in the event of an insured loss under your policy, how to submit your claim and an outline of the required documents to support your claim.

You may contact us via mail or telephone:

Chubb Insurance Malaysia Berhad

197001000564 (9827-A) Head Office: Wisma Chubb 38 Jalan Sultan Ismail 50250 Kuala Lumpur Malaysia

Chubb Customer Service

For general enquiries and claims, call

Tol Free: 1800 88 2846 (Mon-Fri: 8.30am to 5.15pm)

Email: [email protected]

For 24-hours emergency assistance, call (+603) 7628 3703

Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network, use our office locator.

Chubb. Insured.™

• About Chubb
• Client Charter
• Terms of Use
• Chubb Insurance

©   Chubb Insurance Malaysia Berhad. Chubb Insurance Malaysia Berhad is licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia. This policy is underwritten by Chubb Insurance Malaysia Berhad. Full details of the terms, conditions and exclusions of this insurance are provided for in the  Policy Coverages . Please read our  Privacy Notice  and the  Product Disclosure Sheet .

Scheduled Maintenance: Please note that purchase of Chubb Travel Insurance policies will not be available from 17 March 2024, 3.00am to 9.00am (SGT).

• About Chubb Travel Insurance
• What is covered?
• What is not covered?
• When am I covered?
• Where can I travel?
• Who is covered?
• COVID-19 Cover
• Preparing to Travel
• At Your Destination
• When the Unexpected Happens
• Planning Your Travel
• Chubb Assistance
• Relating to COVID-19 Cover
• Types Of Plan & Eligibility
• Medical Cover
• Baggage Cover
• Sports And Sporting Equipment
• Trip Cancellation

Personalise your travel insurance coverage

Chubb travel insurance has got you covered with plans for every type of traveller enjoy 20% off now*, *valid from 26 february 2024 to 17 march 2024. click here for the terms and conditions., 4 plan types with customisable benefits catered to every traveller, destination and budget.

Our most affordable plan with basic coverage, especially tailored for travellers heading to Batam, Bintan, and Malaysia.

A starter plan for worldwide travels (excluding Cuba) with higher coverage limits than our Saver Plan.

The most popular option for both leisure and business travellers as it offers comprehensive benefits and cover limits.

Our most comprehensive plan with extensive range of cover and the highest coverage limits.

Why choose Chubb?

Quality travel cover at an affordable price.

With more than 50 years of insurance experience and many millions of travellers served, Chubb Travel Insurance offers high-quality insurance to travellers. We have plan option for all types of travellers, from frequent flyers and families to holidaymakers on a budget, adventure seekers and sports enthusiasts.

Fast, fair and efficient handling of claims

Experience has taught us the importance of being proactive when managing claims. Chubb understands that a fast, fair and efficient approach to claims handling will bring about an expedited outcome, and can help to deliver an improved result.

Access to a global team of travel experts

Purchasing travel insurance from Chubb means access to a truly global network. In addition to our wealth of local expertise, Chubb's operation in Singapore is backed by our extensive global travel network and breadth of resources to serve your every need.

24-hour overseas emergency assistance

When you purchase Chubb Travel Insurance, you are instantly covered by Chubb Assistance, our 24-hour overseas emergency hotline that provides the support that you expect in your time of need, anywhere, anytime.

Travel Smarter with Chubb Travel Insurance. Get an instant quote now!

You may contact us via the following:.

Chubb Insurance Singapore Limited

138 Market Street

Level 11-01 CapitaGreen

Singapore 048946

Chubb Travel Insurance Customer Service

For general enquiries and claims, call (65) 6398 8776 (Mondays to Fridays, 9.00am-5.00pm,excluding Public Holidays)

For 24-hour overseas emergency assistance,call (65) 6836 2922

Chubb Worldwide Offices

For the mailing address, telephone

number and email address of any Chubb

office in our global network, use our

office locator.

Chubb. Insured.™

• About Chubb
• Chubb Insurance

©   Chubb Insurance Singapore Limited. This policy is underwritten by Chubb Insurance Singapore Limited. Co. Regn. No. 199702449H. Full details of the terms, conditions and exclusions of this insurance are provided for in the policy documentation. Please read our  Terms of Use ,  Licensing Information  and  Privacy Policy .

WARNING RE COVID-19

Policies purchased after [23rd Mar 2020] will not provide any cover for claims directly or indirectly arising from, relating to or in any way connected with COVID-19 (or any mutation or variation thereof or any related strain). We will not therefore cover claims relating to any inability to travel, any decision not to travel or any changes to travel plans, nor any medical or health related loss or expense incurred, as a result of COVID-19. Refer to the  FAQ  for more details.

• What is covered?
• What is not covered?
• When am I covered?
• Where can I travel?
• Who is covered?
• Travel Tips
• Types of Plan & Eligibility
• Medical Cover
• Baggage Cover
• Sports and Sporting Equipment
• Trip Cancellation
• Nomination of Beneficiary/IES

Chubb Assistance

Travel Smarter with Chubb Travel Insurance

24 Hour Emergency Hotline +63 2 8864 0865 No matter where you are in the world. Ask for a reverse charge call in your visiting country and we’ll help you through with access to medical and dental treatment and emergency evacuation as the situation demands.

Claims Made Easy

Process your claim as quickly as possible. What to do in the event of an insured loss under your policy, how to submit your claim and an outline of the required documents to support your claim.

Quality travel insurance at an affordable price

With millions of travellers served, Chubb Travel Insurance offers high-quality insurance. We have plan options for all types of travellers, from frequent flyers and families to holidaymakers on a budget and adventure seekers.

Access to a global team of travel experts

Purchasing travel insurance from Chubb means access to a truly global network. In addition to our wealth of local expertise, Chubb's operation in the Philippines is backed by our extensive global travel network and breadth of resources to serve your every need.

Fast, fair and efficient handling of claims

Experience has taught us the importance of being proactive when managing claims. Chubb understands that a fast, fair and efficient approach to claims handling will bring about an expedited outcome and can help to deliver an improved result.

24hours emergency assistance +63 2 8864 0865

When you purchase Chubb Travel Insurance, you are instanly covered by Chubb Assistance, our 24-hour emergency hotline that provides the support that you expect in your time of need, anywhere, anytime.

You may contact us via the following

Insurance Company of North America (a Chubb Company)

24th Floor Zuellig Building Makati Avenue corner Paseo De Roxas Makati City 1226 Philippines

Chubb Customer Hotline

Tel: +63 2 8849 6000 Mondays – Fridays, 08:30 a.m. – 5:30 p.m. (excluding public holiday) E-mail:  [email protected]

For 24-hour emergency medical and travel assistance, call Chubb Assistance +63 2 8864 0865

Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network, use our office locator.

Chubb.Insured.™

• About Chubb
• Terms of Use
• Chubb Insurance

©   Insurance Company of North America (a Chubb Company). This policy is underwritten by Insurance Company of North America (a Chubb Company), a registered non-life insurance company with Certificate of Authority No. 2016/34R issued by the Insurance Commission. Full details of the terms, conditions and exclusions of this insurance are provided for in the  Policy Wording  documentation. Please read our  Personal Data Protection Policy .

WARNING RE COVID-19

Policies purchased after 20 Mar 2020 will not provide any cover for claims directly or indirectly arising from, relating to or in any way connected with COVID-19 (or any mutation or variation thereof or any related strain). We will not therefore cover claims relating to any inability to travel, any decision not to travel or any changes to travel plans, nor any medical or health related loss or expense incurred, as a result of COVID-19. Refer to the  FAQ  for more details.

Scheduled Maintenance: Please note that the application service will be temporarily unavailable from 17 March 2024, 03:00am to 09:00am (HKT).

• What is covered?
• What is not covered?
• When am I covered?
• Who is covered?
• Overseas Student Protection
• Planning Your Travel
• At Your Destination
• Planning Your Trip
• Preparing to Travel
• Chubb Assistance

Enjoy 30% off for premium.  

Overseas Student Protection test

Are you an overseas student looking for protection? We provide financial protection against ill-health and accident, but also against damage to property, personal liability and other unexpected losses.

Simple Online Claim

We try to process your claim as quick as we can. Please click below link to understand more about the claim procedure and required document or process online submission.

You may contact us via mail or telephone.

Chubb Insurance Hong Kong Limited

39/F, One Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong

Chubb Travel Insurance Customer Service

Monday to Friday from 9:00 am to 5:30 pm (Closed on Saturday, Sunday and Public Holidays)

Tel: (852) 3191 6611

Fax: (852) 2519 3233

E-mail:  [email protected]

Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network, use our office locator.

Chubb. Insured.™

• About Chubb
• Terms of Use
• Chubb Insurance

*Collection of Levy on Insurance Premium: Insurance Authority (IA) has announced the collection of levy on insurance premium under the "Insurance Ordinance (Cap. 41)" with effect from 1 January 2018. All premium amounts displayed are inclusive of levy. For further information, please visit  www.ia.org.hk/en/levy .

© Chubb Insurance Hong Kong Limited. TravelEase Travel Insurance is underwritten by Chubb Insurance Hong Kong Limited. For full details of the Terms and Conditions of TravelEase Travel Insurance please refer to the  Single Trip Policy Wording  and  Annual Plan Policy Wording . Please read our  Privacy Policy  and  Terms of Use  for this website.