journey contact details

Product Area

Feature impact.

• Email Client Privacy and Non-Subscriber Activity in Marketing Cloud...
• Run an Automation from the Overview Page
• Delete an Automation from the Overview Page
• Configure a Scheduled Automation
• Configure a File Drop Automation
• Configure a Trigger Automation
• FTP and File Drop Automation Example
• Filename Patterns Reference
• Advanced Run Once
• Run a Subset of Activities
• Automation Duration
• Use An Automation's Tabs
• Start an Automation Studio Activity
• Edit an Inline Email Activity
• Edit Emails in a Running Automation
• Build a SQL Query Activity
• Optimizing a SQL Query Activity
• Use Intermediate Tables to Optimize a Query
• Data View: Automation Instance
• Data View: Automation Activity Instance
• Data View: Bounce
• Data View: BusinessUnitUnsubscribes
• Data View: Click
• Data View: Complaint
• Data View: Coupon
• Data View: EnterpriseAttribute
• Data View: FTAF
• Data View: GroupConnect Contact Subscriptions
• Data View: GroupConnect MobileLineOrphanContactView
• Data View: Job
• Data View: Journey
• Data View: Journey Activity
• Data View: ListSubscribers
• Data View: Open
• Data View: Sent
• Data View: SMSMessageTracking
• Data View: Social Network Impressions
• Data View: Social Network Tracking
• Data View: Subscribers
• Data View: SMSSubscriptionLog
• Data View: SurveyResponse
• Data View: Undeliverable SMS
• Data View: Unsubscribe
• Query: Bounce History
• Query: Journey Builder Bounced Email Messages
• Query: Journey Builder Sends by Email Across Versions
• Query: Journey Builder Sends in Last 24 Hours
• Query: Opens in Last 30 Days
• Query: Subscriber Status
• Query: Subscribers by Date or Time Frame
• Query: Subscribers in a Publication or Suppression List
• Query: Subscribers with No Opens or Clicks
• Query: Top Bounces for a Job
• SQL Reference
• Restart a Suspended SQL Query Activity
• Update a List or Data Extension with an External File
• Create a File Transfer Activity in Automation Studio
• Manage a File with the File Transfer Activity in Automation Studio
• Move a File with the File Transfer Activity in Automation Studio
• Substitution Strings Example
• Create a Script Activity
• Create a Filter Activity
• Create a Data Extract File
• Configure a Tracking Extract
• Convert XML
• Data Extension Extract in Automation Studio
• GlobalUnsubImport
• Configure the Marketing Cloud for Microsoft Dynamics CRM Tracking...
• Import the Marketing Cloud for Microsoft Dynamics CRM Tracking Data...
• Tracking Extract Configuration
• API Data Extract Options
• ClickImpression
• Conversions
• ListMembershipChanges
• SendImpression
• SendJobImpression
• Spam Complaints
• StatusChanges
• Subscribers
• Contacts Without Channel Addresses
• Extract Outputs Reference
• Security Action Audit Log
• Audit Trail Access Log
• Verification Activity Example
• Verify Automation Data
• Mapping Contacts to Business Unit
• Automation Studio Activities Reference
• Add a Wait Activity
• Einstein Send Time Optimization in Automation Studio
• Einstein Engagement Frequency in Automation Studio
• Pause an Automation
• Skip an Automation
• Stop a Running Automation
• Copy an Automation
• Delete an Automation
• Automatically Deactivated Automations
• Automation Studio Statuses
• Get Automation Studio Notifications
• Find Activity Configuration and Error Details
• Data Extension Storage Usage
• Automation History and Health
• Journey Builder Prerequisites
• Permissions for Journey Builder
• Review Content Used to Benchmark Messaging Performance
• Monitor Journeys in Slack
• Journey Builder System Optimization Dashboard
• Journey Builder Configuration Recommendations
• All Journeys Dashboard View
• Scheduled Single Sends Dashboard View
• Recent Single Sends Dashboard View
• Transactional Send Dashboard View
• Create a Single Send Journey
• Welcome Campaigns
• Retail Campaigns
• Anniversary Campaigns
• Create a Transactional Send Journey
• Clear a Transactional Send Journey Queue
• Update an Email Activity in a Transactional Send Journey
• Create a Journey from a Template
• Share a Template
• Edit a Shared Template
• Delete a Shared Template
• Pause and Resume a Multi-Step Journey
• Pause and Resume a Transactional Send Journey
• Choose a Contact Entry Mode
• Enable or Disable Google Analytics
• Journey Builder High-Throughput Sending Considerations
• Entry Source Administration
• Edit an Entry Source
• Configure a Mobile App Event Entry Source
• Configure a MobilePush Message Engagement Entry Source
• Configure an In-App Engagement Entry Source
• Data Extension Entry Source Use Cases
• Selecting a Data Extension for Entry
• Configure the Data Extension Entry Source
• Schedule a Data Extension Entry Source
• Choose How to Process Entry Source Data
• Configure the Data Extension Entry Source with Data Cloud
• Create an Audience from Contacts
• Schedule an Audience
• Use Data Cloud in Journey Builder
• Configure the Inbound Chat Entry Source
• Select a Reusable Entry Source
• Create a Journey-Specific Event
• Create a Date-Based Event Entry
• Create a Shared Entry Event
• Events and Data Extensions
• Entry Results
• Test an Entry Event
• Prioritization Example: Update Entry Event
• View Rejected Contacts
• Create a Journey
• Define the Automation
• Run the Automation
• Confirm Journey Entry
• API Event Entry Source Use Case
• Audience Studio Use Case
• Honor Opt-Out Requests for Personalized Ads
• GA360 Use Case
• Configure the Salesforce Data Event
• Create a Salesforce Campaign Event
• Salesforce Experience Cloud
• Configure Events for Person Accounts
• Configure Events for Business Accounts
• Configure Events for Person Account Related Objects
• Get Started with Mobile App Events
• Define Your Mobile App Event Schema
• Upload Mobile App Events in Journey Builder
• Update Existing Mobile App Event Schemas
• Use Mobile App Events in Journey Builder
• View Your Contact and Journey Data
• Create a Filter

Journey and Contact Data

• Linked Data Extensions in Journey Builder
• Specify an Explicit Attribute Path
• Attribute to Attribute Comparison
• Personalization in the Journey Builder Email Activity
• Email Personalization Use Case
• Journey and Contact Data in Decision Splits
• Resolve Excess Salesforce Data Events in Journey Builder
• Set a Goal in Journey Builder
• Exit Criteria
• Define Exit Criteria
• Activity Types
• Activity IDs in Journey Builder
• Configure the Email Activity
• Managing Contacts in a Journey Builder Email Activity
• Update an Email Activity in a Journey
• Things to Know About Journey Builder Triggered Send
• Marketing Cloud Journey Email Activity Tracking
• View Email Activity Statistics
• View Google Analytics 360 Email Activity Metrics
• LINE Carousel Activity
• Content Builder LINE Carousel Activity
• In-App Push Activity
• Content Builder In-App Activity
• Inbox Push Activity
• LINE Multi-Content Activity
• Content Builder LINE Multi-Content Activity
• Push Notification Activity
• Content Builder Push Notification Activity
• SMS Activity
• Content Builder SMS Activity
• WhatsApp Message Types and Use Cases
• Get Started with WhatsApp-First Business Messaging (Meta)
• Get Started with WhatsApp Chat Messaging (Sinch)
• Create a WhatsApp Business Account and Channels (Meta)
• Create Your WhatsApp Business Account (Sinch)
• Create Your WhatsApp Channels (Sinch)
• Create Your WhatsApp Audiences
• Create a WhatsApp Template Message (Meta)
• Create a WhatsApp Template Message (Sinch)
• WhatsApp Template Message Elements
• WhatsApp Template Message Approval
• Personalize Your WhatsApp Template Messages
• Send WhatsApp Template Messages in Journey Builder
• Edit a WhatsApp Template Message
• Create a Default WhatsApp Session Message (Meta)
• Create a Default WhatsApp Session Message (Sinch)
• Personalize Your WhatsApp Session Messages
• Send WhatsApp Session Messages in Journey Builder
• Create a WhatsApp Session Transfer Activity
• WhatsApp Media Attachments
• Locales for WhatsApp Data Extension Sends
• WhatsApp Chat Message Analytics
• WhatsApp Analytics and Reporting
• Create a Chat Messaging Data Extract
• Add a Phone Number to an Existing WhatsApp Business Account
• Delete a Phone Number from Your WhatsApp Business Account
• Transfer a WhatsApp Phone Number Between Business Units (Meta)
• WhatsApp Status Errors
• WhatsApp-First Business Account Statuses
• Using WhatsApp Data in Data Cloud
• SMS Analytics
• Google Analytics SMS Metrics
• Mobile Activity Tracking
• Activity Type Reference
• Undo or Redo a Canvas Action
• Reuse a Journey Builder Activity
• Configure a Path Optimizer Test Activity
• Configure a Wait by Duration Activity
• Configure a Wait Until Date Activity
• Configure a Wait by Attribute Activity
• Configure a Wait Until Chat Response Activity
• Configure a Wait Until API Event Activity
• Configure a Wait Until Push Event Activity
• Configure a Wait Until In-App Engagement Activity
• Configure an Engagement Split
• Prioritization Example: Update the Abandoned Cart Journey
• Prioritization Example: Update the Reengagement Journey
• Use Restricted Values
• Copy a Decision Split Path
• Reorder Decision Split Paths
• Configure a Random Split
• Configure Einstein Scoring Splits
• Configure a Join Activity
• View Frequency Split Analytics
• Einstein Send Time Optimization Use Cases
• Use the Einstein Send Time Optimization Activity
• Create a Control Path with Random Send
• View Einstein STO Activity Analytics
• Use the Ad Audience Activity
• Advertising Campaign Activity
• Update Contact Activity Use Cases
• Configure the Sitecore Connect for SFMC Activity
• Create an Account Activity in Journey Builder
• Update an Account Activity in Journey Builder
• Create a Campaign Member Activity in Journey Builder
• Create a Contact Activity in Journey Builder
• Update a Contact Activity in Journey Builder
• Create a Convert Lead Activity
• Create an Object Record
• Update an Object Activity
• Create a Task Activity in Journey Builder
• Create a Choose Object Activity
• Add Contacts to a Campaign
• Update the Campaign Member Activity in Journey Builder
• Contact Activity
• Create a Case
• Opportunity
• Create or Update an Account
• Update Person Accounts
• Update Business Accounts
• Associate Cases and Tasks to Person Accounts
• Best Practices for Integration Activity Fields
• Sales and Service Cloud Activity Field Validation and Error Handling
• Journey Builder Sales and Service Cloud Best Practices
• Configure a Journey Test with a Data Extension
• Manage Journey Folders
• Copy a Marketing Cloud Engagement Journey
• Delete a Marketing Cloud Journey
• Create a Tag
• Tag a Journey
• Show and Hide Journey Builder Tips
• Validate a Journey in Journey Builder
• Create a Journey Version
• Stop a Journey
• Bulk Actions in Journey Builder
• Delete Drafts and Inactive Journeys
• Journey Analytics Dashboard
• Use the Journey Analytics Dashboard
• Journey Health
• View Journey Health Data
• The Versions Dashboard
• Status Key Reference
• View a Contact Path in a Journey
• View a Contact Path on the Journey History Dashboard
• View a Contact's Journey History in a Journey
• View a Contact’s History on the Journey History Dashboard
• View Recent Contacts by Activity
• Error Message Troubleshooting
• Prerequisites
• Create a Behavioral Trigger
• Edit a Behavioral Trigger
• Pause a Behavioral Trigger
• Resume a Behavioral Trigger
• Set Behavioral Trigger Session Timeout Limit
• Create a Behavior Trigger Email
• Behavioral Triggers Optional Features

Journey data preserves the state of a contact's data at the moment an entry event fires, facilitating the use of that data throughout a journey. Contact data captures the data values in the event source data extension at the time when Journey Builder evaluates it. Both are uniquely useful in journey creation.

For some customer journeys, it's useful to filter against the initial data about a customer. That data value often qualifies the customer to enter the journey, even if it later changes. For example, the journey data about a customer shows that the first purchase was decaffeinated coffee. Even if the customer doesn’t purchase that coffee again, you can use that data as a filter in a journey to market a new coffee.

For other journeys, it’s necessary to filter against the most recent customer data. For example, the contact data about a customer shows a purchase of a new regular coffee flavor. This information is useful to filter against in a journey to market a sale on that flavor.

Journey data is the information about a contact that is brought in when the contact enters a journey. It’s like a snapshot of the contact’s attribute data at the moment the contact is added to the journey. Contact data is updated as the journey goes on, but journey data is not. Use the different types of data to present before- and after-data points in personalization strings or to detect changes in an attribute. You can use both journey data and contact data when filtering in entry events as well as decision splits and message personalization. Events can either be journey-specific or shared. Create a shared event in Entry Source Administration and use it in one or more journeys. The journey-specific event must be used in the journey within which it’s configured.

• Link Data Extensions in Contact Builder
• Attribute Group Creation in Contact Builder

Cookie Consent Manager

General information, required cookies, functional cookies, advertising cookies.

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings. Privacy Statement

Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.

Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.

Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.

Cookie List

• Translation missing: en.general.social.links.spotify
• Translation missing: en.general.social.links.apple
• Translation missing: en.general.social.links.amazon

Item added to your cart

The legendary rock band journey celebrating the 50th anniversary freedom tour 2023.

October 17, 2022 – One of the most legendary rock bands of all time, JOURNEY, announces the continuation of their highly successful tour with the 50th Anniversary Celebration Freedom Tour 2023 featuring, very special guest TOTO. JOURNEY , Diamond-selling Rock & Roll Hall of Famers will take the stage in 38 cities across North America with their catalog of global chart-topping hits, including "Don't Stop Believin”, "Any Way You Want It", "Faithfully", "Lights" and more.

Presented by AEG Presents, JOURNEY Freedom Tour 2023 begins February 4 in Allentown, PA – making stops in Austin, Montreal, Memphis and more – before wrapping April 25 at the brand new Acrisure Arena in Palm Springs, CA. The 2023 run includes rescheduled dates in Washington DC, Hartford, Toronto and Quebec that were postponed earlier this year due to covid.

Citi is the official card of the JOURNEY 50th ANNIVERSARY Freedom Tour 2023. Citi cardmembers will have access to presale tickets for theU.S. dates beginning Tuesday, October 18th at 10am local time until Thursday, October 20th at 10pm local time through Citi Entertainment (excluding Canada, Washington DC and Hartford shows). For complete presale details visit www.citientertainment.com. A limited number of exclusive VIP Packages are also available. These exceptional offers can include an amazing selection of reserved seated tickets, custom merchandise and much more.

Tickets go on sale to the public Friday, October 21 at 10am local time HERE

JOURNEY features Founder,Neal Schon (lead guitarist, ), Jonathan Cain (keyboards, backing vocals), Arnel Pineda (lead vocals) Jason Derlatka (keyboards, vocals), and Deen Castronovo (drums, vocals) and Todd Jensen (bass). Neal Schon, 3x Hall of Fame inductee: Oklahoma Hall of Fame, Rock & Roll Hall of Fame, Grammy Hall of Fame. Jon Cain is a recipient of two BMI songwriter awards and was inducted into the Rock and Roll Hall of Fame as a member of Journey.

Neal Schon: “We are all thankful and overwhelmed by the success of our Journey Freedom Tour 2022 this year and have added a new run of dates for 2023” says JOURNEY Founder Neal Schon. “We are looking forward to hitting the road again with our very good friends Toto! Come join us for a special evening full of fun and Rockin’ good memories. See you soon Friends.”

Jonathan Cain adds “Excited to perform for our fans as we tour next year with Toto. The combined hits of both bands represent a couple of decades of excellence that have become a soundtrack for people’s lives. The music of Journey along with the music of Toto is an example of “certain music” during “uncertain times”.

Very special guest TOTO, who have collectively streamed more than 3.3 billion plays on Spotify alone based on hits including “Rosanna”, “Africa” and “Hold the Line”, will join JOURNEY on all dates.

TOTO’s Steve Lukather shares, “'On behalf of myself and the band, we are very honored and excited to do this tour with our old and dear friends JOURNEY. Gonna be a great night of music, and as all the guys are lifelong friends... a blast off stage as well.”

FREEDOM TOUR 2023 DATES

February 4 Allentown, PA PPL Center

February 5 Charlottesville, VA John Paul Jones Arena

February 8 Savannah, GA Enmarket Arena

February 10 Columbia, SC Colonial Life Arena

February 11 Greensboro, NC Greensboro Coliseum

February 14 Lexington, KY Rupp Arena

February 17 Knoxville, TN Thompson-Boling Arena

February 19 Bossier City, LA Brookshire Grocery Arena

February 22 Austin, TX Moody Center

February 23 Lafayette, LA Cajundome

February 26 Jacksonville, FL Vystar Veterans Memorial Arena

March 1* Washington, DC Capital One Arena

March 3 State College, PA Bryce Jordan Center

March 4* Hartford, CT XL Center

March 8 Montreal, QC Bell Centre

March 9* Quebec, QC Videotron Centre

March 12* Toronto, ON Scotiabank Arena

March 13 Ottawa, ON Canadian Tire Centre

March 16 Buffalo, NY KeyBank Center

March 17 Atlantic City, NJ Boardwalk Hall

March 20 Champaign, IL State Farm Center

March 21 Moline, IL Vibrant Arena at The MARK

March 24 Sioux Falls, SD Denny Sanford PREMIER Center

March 25 Lincoln, NE Pinnacle Bank Arena

March 28 Des Moines, IA Wells Fargo Arena

March 31 Tulsa, OK BOK Center

April 1 Memphis, TN FedExForum

April 4 San Antonio, TX AT&T Center

April 7 Springfield, MO Great Southern Bank Arena

April 8 Wichita, KS INTRUST Bank Arena

April 11 Casper, WY Ford Wyoming Center

April 13 Boise, ID ExtraMile Arena

April 14 Spokane, WA Spokane Arena

April 17 Eugene, OR Matthew Knight Arena

April 19 Stockton, CA Stockton Arena

April 22 Bakersfield, CA Mechanics Bank Arena

April 23 Fresno, CA SaveMart Center

April 25 Palm Springs, CA Acrisure Arena

*Rescheduled date. ON SALE NOW.

ABOUT JOURNEY

Since the group's formation in 1973, JOURNEY has earned 19 top 40 singles, 25 gold and platinum albums, and has sold over 100 million albums globally. Their "Greatest Hits" album is certified 15 times-platinum, making JOURNEY one of the few bands to ever have been diamond-certified, and their song "Don't Stop Believin'" has been streamed over one billion times alone.

JOURNEY was inducted into the Rock And Roll Hall Of Fame in 2017, and 2018's co-headlining tour with DEF LEPPARD was the band's most successful tour to date, landing them in the Top 10 year-end touring chart with more than 1 million tickets sold, and earning them the prestigious Billboard "Legends Of Live" touring award. March 2019 saw the release of "Escape & Frontiers Live In Japan", a live DVD/CD set from their concert at the Budokan in Tokyo featuring the band's first-ever performances of the albums "Escape" and "Frontiers" in their entirety. JOURNEY has also received a star on the Hollywood Walk Of Fame and were inducted into the Hollywood Bowl Hall Of Fame. Additionally, the band is the subject of the award-winning documentary "Don't Stop Believin': Everyman's Journey" about the band's resurgence upon adding Arnel Pineda as lead singer after JOURNEY Founder, Neal Schon discovered the Philippines native on YouTube.

The members of TOTO are celebrating an accomplishment few bands have achieved in the modern era. Cumulative streams of the ensemble’s repertoire

now exceed 3 billion plays. Amongst the most listened to recordings, “Africa” accounts for over one billion streams at Spotify alone. This year the song was recertified by the RIAA 8X Platinum.

Over the past decade, the band has had a major renaissance in popularity like few bands at this point in their career. The audience is truly multi-generational, becoming younger with each passing year. Joining Steve Lukather and Joseph Williams are band members bassist John Pierce (Huey Lewis and The News), drummer Robert “Sput” Searight (Ghost-Note, Founding member Snarky Puppy, Snoop Dogg), keyboardist Dominique “Xavier” Taplin (Prince, Ghost-Note), multi-instrumentalist / vocalist Warren Ham (Ringo Starr) and keyboardist / background vocalist Steve Maggiora,. This line-up marks the fifteenth incarnation of Toto in consideration of band members or sidemen who joined or exited. Individually and collectively, few have had a larger imprint on pop culture than the members of TOTO. The family tree can be heard on an astonishing 5000 albums that together amass a sales history of a half a billion albums. Amongst these recordings, NARAS applauded the performances with hundreds of Grammy nominations.

With now 45+ years together and literally thousands of credits, including the biggest selling album of all time: Michael Jackson’s Thriller, and accolades to their names, TOTO remains one of the top selling touring and recording acts in the world. They are the benchmark by which many artists base their sound and production, and they continue to transcend the standards set by the entire music community, being simply synonymous with musical credibility. They are pop culture and are one of the few 70’s bands that have endured the changing trends and styles continuing to remain relevant.

About AEG Presents

Combining the power of the live event with a focus on true artist development, AEG Presents is a world leader in the music and entertainment industries. Operating across five continents, the company has an unparalleled commitment to artistry, creativity, and community. Its tentpole festivals and multi-day music events — which include the iconic Coachella Valley Music & Arts Festival and the legendary New Orleans Jazz & Heritage Festival alongside British Summer Time at Hyde Park, Stagecoach, Hangout Festival, Electric Forest, and Firefly — continue to set the bar for the live music experience. AEG Presents promotes global tours for artists such as The Rolling Stones, Ed Sheeran, Elton John, Taylor Swift, Celine Dion, Justin Bieber, Kenny Chesney, Paul McCartney, and Katy Perry, in addition to — through its network of clubs, theatres, arenas, stadiums and renowned partner brands such as The Bowery Presents, Concerts West, Frontier Touring, Goldenvoice, Madison House Presents, Marshall Arts,

Messina Touring Group, PromoWest Productions, and Zero Mile Presents — creating and developing an unmatched infrastructure for artist development and audience reach. More information can be found at www.aegpresents.com.

• Choosing a selection results in a full page refresh.

Cookies on GOV.UK

We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.

We also use cookies set by other sites to help us deliver content from their services.

You have accepted additional cookies. You can change your cookie settings at any time.

You have rejected additional cookies. You can change your cookie settings at any time.

• Visas and immigration
• Travelling to the UK

Entering the UK

Before you leave for the uk.

Check what documents you’ll need to enter the UK.

You’re a British citizen

You can enter the UK with one of the following identity documents:

• a Gibraltar identity card

If you’re travelling from Ireland to Northern Ireland

You do not need any documents to enter.

If you’re travelling from Ireland to England, Scotland or Wales

A Border Force officer may ask to see proof of your identity and nationality. You can use any documents that show your identity or nationality, for example:

• a passport (current or expired)
• proof that you’ve been given British citizenship - such as a UK citizenship certificate
• a Gibraltar identity card (current or expired)
• a copy of your passport or Gibraltar identity card that clearly shows your identity and nationality

You can use more than one document - for example, a driving licence with a citizenship certificate. If you’re using an expired passport or identity card, it must be recent enough that it’s clear that it’s yours.

You’re from the EU, Switzerland, Norway, Iceland or Liechtenstein

• an Irish passport card
• a national identity card issued by an EU country , Switzerland, Norway, Iceland or Liechtenstein, if you’re eligible to use one

Your identity document should be valid for the whole of your stay.

If you’re travelling with a passport or national identity card, it should be registered on your UK Visas and Immigration account if any of the following are true:

• you have settled or pre-settled status
• you used the ‘UK Immigration: ID Check’ app to scan your identity document when applying for a visa

You may be delayed at the border if your passport or national identity card is not registered on your UK Visas and Immigration account .

Travelling with a national identity card

You cannot use a national identity card from an EU country , Switzerland, Norway, Iceland or Liechtenstein to enter the UK unless you:

• have settled or pre-settled status under the EU Settlement Scheme , or Jersey, Guernsey or the Isle of Man’s settlement schemes
• have an EU Settlement Scheme family permit, or the equivalent from Jersey, Guernsey or the Isle of Man
• have a Frontier Worker permit
• are an S2 Healthcare Visitor
• are a Swiss national and have a Service Provider from Switzerland visa
• are an EU, EEA or Swiss national aged 18 or under travelling as part of a French school group using a France-UK school trip travel information form

Check if you need a visa to come to the UK .

If you’re waiting for a decision on your application for settled or pre-settled status

You can still use your EEA or Swiss national identity card to enter the UK if all of the following are true:

• you’ve applied for settled or pre-settled status under the EU Settlement Scheme, or Jersey, Guernsey or the Isle of Man’s settlement schemes
• you’ve been issued with confirmation your application is valid
• you’re not applying as a joining family member

You may also need to show evidence that you were living in the UK by 31 December 2020 .

If you have not applied for settled or pre-settled status but are planning to

You must enter the UK with either:

• an EU Settlement Scheme family permit

Your family permit or visa could be issued by the UK, Jersey, Guernsey or the Isle of Man.

You do not need any documents to enter Northern Ireland.

You may need a visa if you’re planning to stay in the UK - for example, to work or study.

A Border Force officer may ask to see proof of your identity and nationality.

If you’re an Irish citizen, you can use any documents that show your identity or nationality. For example:

• proof that you’ve been given Irish citizenship - such as a certificate of naturalisation
• an Irish passport card (current or expired)
• a copy of your passport or Irish passport card that clearly shows your identity and nationality

You can use more than one document - for example, a driving licence with a certificate of naturalisation. If you’re using an expired passport or Irish passport card, it must be recent enough that it’s clear that it’s yours.

If you’re not an Irish citizen, you’ll need to use either a passport or a national identity card, if you’re eligible.

Find out more about travelling to the UK from Ireland, Jersey, Guernsey or the Isle of Man .

You’re from outside the EU, Switzerland, Norway, Iceland or Liechtenstein

You must have a valid passport to enter the UK. It should be valid for the whole of your stay.

You may also need a visa, depending on which country you’re from.

Check if you need a visa to come to the UK . You must have your visa before you travel to the UK.

You may also need a visa if you’re ‘transiting’ or travelling through the UK , for example you’re changing flights at a UK airport.

If you need a visa, you’ll need to show your airline or transport provider (your ‘carrier’) either:

• a valid visa
• a ‘visa exemption document’ such as a UK-issued biometric residence card or EU Settlement Scheme family permit

Before you travel, check that your visa is valid and will not expire before you enter the UK.

If you have settled or pre-settled status under the EU Settlement Scheme

If you would usually need a visa to come to the UK , you’ll need to show your carrier one of the following visa exemption documents:

• a UK-issued biometric residence card
• an EU Settlement Scheme travel permit

If you do not have an exemption document, you may be able to prove your immigration status online using the view and prove service . Check if your carrier allows this before you travel.

If you have a pending application to the EU Settlement Scheme you must have a valid visa or visa exemption document to travel to the UK.

If you’re travelling from Ireland

You do not need any documents to travel from Ireland to Northern Ireland. You may need a visa if you’re planning to stay in the UK - for example, to work or study.

If you’re travelling from Ireland to England, Scotland or Wales, a Border Force officer may ask to see your passport. It should be valid for the whole of your stay.

If you’re travelling from Jersey, Guernsey or the Isle of Man

You only need to show your documents if you’re stopped by a Border Force officer. They may ask to see proof of your:

• permission to come to the UK, Jersey, Guernsey or the Isle of Man, if you need it - for example, a visa, biometric residence permit (BRP) or work permit

You do not have to use a passport, Irish passport card or identity card to prove your identity. You can use other documents instead - for example, a driving licence or armed forces identity card.

Travelling with children

You may be asked at the border to prove the relationship between yourself and any children travelling with you, if you do not seem to be the parent, for example if you have a different surname.

You can prove this with:

• a birth or adoption certificate showing your relationship with the child
• divorce or marriage certificates if you’re the parent but have a different surname from the child
• a letter from the child’s parent giving permission for the child to travel with you and providing contact details, if you’re not the parent

Before you board

Your carrier will check your passport and other travel documents. They’ll send this information electronically to Border Force .

You can ask to see the information about you that’s been sent by carriers.

Related content

Is this page useful.

• Yes this page is useful
• No this page is not useful

Help us improve GOV.UK

Don’t include personal or financial information like your National Insurance number or credit card details.

To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.

Contacting Support

Most issues can be resolved without needing manual intervention. if you're still stuck, follow the instructions below to get help..

Use the /ask command to get answers to many common support questions.

Tech Support and General Questions

We provide support directly within Discord if you have an issue with the Midjourney Bot or Midjourney.com website. You can find help in the #support channel, just above the newbies rooms. Volunteers and helpful community members run this channel and can't assist with billing issues.

Billing Support

For billing and subscription questions, please visit help.midjourney.com .

Table of contents

• Midjourney Website
• Midjourney Discord

Connecting you to the stars, one click at a time

How to Contact Journey (Rock band): Phone Number, Fanmail Address, Email Address, Whatsapp, House Address

Journey: 8 ways to contact them (phone number, email, house address, social media profiles).

Journey: Ways to Contact or Text Journey (Phone Number, Email, Fanmail address, Social profiles) in 2022- Are you looking for Journey 2022 Contact details like their Phone number, Email Id, WhatsApp number, or Social media accounts information that you have reached on the perfect page.

Journey Biography and Career:

Between 1978 to 1987, when Steve Perry was the band’s lead vocalist, Journey enjoyed their most commercial success in the United States. A string of successful singles was produced during this time period, including “Don’t Stop Believin’,” which was released in 1981 and went on to become the best-selling tune in iTunes history among songs that were not published in the twenty-first century.

Escape not only became the band’s eighth and most successful studio album, but it also yielded another of their most popular songs, “Open Arms,” which peaked at number one on the Billboard 200 chart. When Frontiers, the band’s follow-up album, was released in 1983, it was almost as successful as its predecessor, peaking at No. 2 on the Billboard 200 and yielding multiple hit singles.

It also helped to broaden the band’s appeal in the United Kingdom, where it peaked at No. 6 on the UK Albums Chart after being released in 1982. The band Journey has reassembled twice more since their triumphant reunion in the mid-1990s, the first time with Steve Augeri from 1998 to 2006, and the second time with Arnel Pineda from 2007 to the present day.

In addition to twenty-five gold and platinum albums, the Greatest Hits album from 1988, which has been certified fifteen times platinum by the RIAA Diamond Certification, has been certified twenty-five times platinum by the RIAA Diamond Certification.

It is notable that they have nineteen top 40 singles in the United States (their second-most without a Billboard Hot 100 number-one single behind Electric Light Orchestra with 20), including six that reached the top ten of the US chart and two that reached No. 1 on other Billboard charts, as well as the hit single “Don’t Stop Believin’,” which reached number six on the UK Singles Chart. In 2005, the song “Don’t Stop Believin'” reached No. 3 on the iTunes downloads chart, which was a career-high.

As AllMusic points out, by 1978, when the progressive rock band issued their fourth studio album, Infinity, they had established a reputation as “one of America’s most admired (and often reviled) mainstream rock/pop bands.” It was via the incorporation of pop compositions into their progressive rock style that they had completely altered their sound. According to the Recording Industry Association of America, Journey has sold 48 million albums in the United States, placing them as the 25th best-selling brand in the country overall, according to the organization.

The journey was ranked No. 96 on the list of the 100 Greatest Artists of All Time by Rolling Stone magazine. During the 2017 induction ceremony, Journey was inducted into the Rock and Roll Hall of Fame as a member of the class of 2017. In addition to keyboardists, Jonathan Cain and Gregg Rolie, bassist Ross Valory, and drummers Aynsley Dunbar and Steve Smith, members of Aerosmith were inducted into the Rock & Roll Hall of Fame earlier this year.

Journey Profile-

• Famous Name – Journey
• Years active- 1973–1987,1991,1995–present
• Origin – San Francisco, California, U.S.
• Labels – Columbia Frontiers Sanctuary Nomota LLCBMG
• Associated acts – NA
• Albums – NA

Journey Phone Number, Email, Contact Information, House Address, and Social Profiles:

Ways to contact journey:, 1. facebook page: @journey.

Journey has their Facebook where they get to post their pics and videos. You can go to their page via the link given above. It is reviewed and we confirm that it is a 100% Real Profile of the Journey. You can follow them on their Facebook profile and for that, you can follow the link above.

2. YouTube Channel : @journeyVEVO

Journey had a YouTube channel , where they had also uploaded their music videos for their fans . Furthermore, They have gained a million subscribers and has millions of views. If anyone wants to see their uploads and videos, they can use the username link which is given above.

3. Instagram Profile: @journeymusicofficial

Journey also has their Instagram profile where they have gained a million followers and also got around 100k likes per post. If you want to see their latest pics on Instagram then you can visit through the above link.

4. Twitter: @JourneyOfficial

Journey created their Twitter account where they have collected many Followers yet. If you are willing to tweet them then click on the above link. We gave their Twitter handle above, and we have checked and authenticated the given twitter Id. If you want to talk to them via Twitter, you’ll need to use the link above.

5. Phone number : NA

6. fan mail address :.

Journey San Francisco, California, U.S

7. Email id: NA

8. website url: na.

Read Also: How to Contact The Script: Phone Number, Fanmail Address, Email Address, Whatsapp, House Address

You May Also Like

How to Contact Måneskin: Phone Number, Fanmail Address, Email Address, Whatsapp, House Address

How to contact genesis: phone number, fanmail address, email address, whatsapp, house address.

How to Contact Wet Leg: Phone Number, Fanmail Address, Email Address, Whatsapp, House Address

Leave a reply cancel reply.

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

What Is a Customer Journey Contact Center?

A Customer Journey Contact Center supports clients and improves their experience. It refers to the interconnected set of experiences that a customer has with a company from their initial point of contact through to their ultimate departure.

Unlike examining each interaction in isolation, adopting a Customer Journey perspective means documenting the entire experience from the customer’s point of view.

By taking this approach, businesses can better understand customer pain points, identify areas for improvement, and deliver a seamless and satisfying customer experience.

Enhancing the Customer Journey: How Customer Journey Contact Centers Address Challenges Across Industries

In today’s highly competitive business landscape, providing exceptional customer experiences is paramount, which is why a customer journey contact center is essential.

From initial contact to post-purchase support, the customer journey shapes customer perceptions and helps build long-term relationships. However, this journey is far from being without its challenges.

According to Indeed , awareness of these challenges can benefit businesses across all industries. Using a customer journey contact center can also be highly advantageous.

A Customer Journey Contact Center is not just a nice-to-have feature; it is crucial for businesses looking to retain clients and acquire new ones. According to Forbes, 84% of companies that focus on improving their customer journey see an increase in revenue. In today’s competitive market, where customer expectations are at an all-time high, businesses need to prioritize providing a seamless and personalized experience throughout the entire customer journey.

In this blog, we’ll explore the customer journey, some common challenges faced across industries in delivering a seamless experience, and how a customer journey contact center can be advantageous. We’ll also discuss how contact centers can play a vital role in overcoming these obstacles and improving the overall customer experience.

Understanding Your Customer Journey and Providing Support Every Step of the Way is Essential to Growing Your Business.

So, what is a customer journey? And why is it vital to support your customers through this journey?

The customer journey refers to the complete array of experiences that a customer goes through when interacting with any business. Ultimately, it describes every touchpoint and interaction, from the initial discovery of the brand to the purchase and beyond.

Gartner, a leading research and advisory company, predicts that 72% of customer interactions will involve an integrated customer journey approach. This statistic highlights the growing importance of adopting a Customer Journey Contact Center to stay ahead of the curve and meet customer expectations. By implementing a Customer Journey Contact Center, businesses can gain valuable insights into their customers’ preferences, pain points, and behaviors.

This data allows them to optimize their processes, anticipate customer needs, and deliver more targeted and personalized experiences. Furthermore, it enables businesses to identify any gaps or bottlenecks in their customer journey and take proactive steps to address them, ultimately enhancing customer satisfaction and loyalty. The customer journey is often viewed as a series of stages highlighting the various interactions and emotions that customers experience throughout their relationship with a company. Read below to discover why it matters .

1. Insight into Customer Perspectives

The customer journey provides valuable insights into how customers perceive and engage with a brand. By mapping out the customer journey, businesses can better understand customer needs, expectations, pain points, and motivations. This insight helps businesses align their strategies and offerings to meet customer demands better and enhance the overall customer experience.

2. Seamless and Consistent Experience

Delivering a seamless and consistent experience is crucial for building trust and loyalty. The customer journey allows businesses to identify potential gaps or inconsistencies in their customer interactions. By addressing these gaps and ensuring a consistent experience across all touchpoints, businesses can create a positive and cohesive journey that strengthens customer relationships and encourages repeat business.

3. Tailored and Personalized Interactions

Customers are unique, and their preferences and needs differ. The customer journey enables businesses to personalize their interactions and tailor their offerings based on individual customer requirements. By understanding each stage of the customer journey, businesses can provide personalized recommendations, targeted marketing messages, and customized support, forming a sense of individual attention and strengthening the customer-business relationship.

4. Customer-Centric Approach

A customer-centric approach is crucial for business success today. The customer journey helps businesses shift their focus from a transactional mindset to a customer-centric mindset. By understanding the customer journey, businesses can align their processes, systems, and strategies around delivering value and exceptional experiences at every stage. This customer-centric approach fosters customer loyalty, advocacy, and positive word-of-mouth, offering a competitive edge.

5. Identifying Opportunities for Improvement

The customer journey is a roadmap for businesses to identify areas to improve the customer experience.

By analyzing customer feedback and pain points, as well as examining customer interactions at each touchpoint, businesses can pinpoint areas in need of repair. This feedback-driven approach enables businesses to make data-backed decisions and innovate their products or services to meet evolving customer expectations.

6. Retention and Growth

A positive customer journey is imperative for customer retention and business growth.

Satisfied customers will likely become loyal brand representatives and continue engaging with the business.

By integrating a customer journey contact center, you can improve the customer journey, cultivate long-term customer relationships, and unlock opportunities for upselling, cross-selling, and more.

91% of American consumers reported poor customer service in 2021. In turn, a customer journey contact center is an invaluable resource that is becoming necessary across industries.

What Common Problems Can Be Solved with a Customer Journey Contact Center?

In today’s digital age, where customers have multiple touchpoints with a company across various channels, it is crucial for businesses to provide a consistent and seamless experience.

A Customer Journey Contact Center helps unify these touchpoints, ensuring that customers receive a consistent level of service, regardless of the channel they choose to interact with. This level of consistency not only boosts customer satisfaction but also fosters brand loyalty and advocacy.

Here are the top 7 common problems that are addressed when you work with a Customer Journey Contact Center:

1. Communication and Accessibility Challenges

One of the key challenges in the customer journey is effective communication and accessibility. Customers often struggle to reach the right person or department to address their concerns.

A customer journey contact center acts as a centralized hub, providing customers with a single point of contact and ensuring accessibility across multiple channels.

2. Inconsistency and Lack of Personalization

Maintaining consistency and personalization throughout the customer journey can significantly challenge businesses. Customers expect a personalized experience at every touchpoint, but information can get lost or become disjointed across different departments without a centralized system.

Contact centers, equipped with robust customer relationship management (CRM) systems, enable businesses to access customer information and preferences.

Additionally, it provides access to customer history, fostering personalized interactions and ensuring consistent experiences throughout the customer journey.

3. Timely Issue Resolution

Prompt issue resolution is crucial, yet it can be a significant challenge across industries. Customers often encounter delays and frustration when seeking resolutions to their problems.

Luckily, contact centers, staffed with trained representatives and equipped with efficient processes and technology, enable businesses to address customer issues in a timely manner.

Contact centers can also streamline issue resolution by implementing effective ticketing systems, automated routing, and knowledge bases, reducing customer effort and enhancing satisfaction.

4. An Integrated Experience

With the popularity of communication channels, customers expect to interact with businesses through various channels, including phone calls, emails, chat, and more.

Contact centers are crucial in integrating these channels, ensuring a consistent experience and a unified view of customer interactions.

By leveraging contact center technology, businesses can provide a personalized singular-channel experience, meeting customers’ expectations and improving the overall journey.

5. Customer Feedback and Insights

Gathering customer feedback is vital for businesses to improve the customer journey continuously. However, collecting and analyzing feedback can be challenging without a centralized system in place.

Contact centers offer feedback management mechanisms, including sentiment analysis and data analytics. With these tools, businesses can collect valuable feedback, identify areas for improvement, and make data-driven decisions to enhance the customer journey .

6. Scalability and Flexibility

Another challenge in the customer journey is the ability to scale operations and adapt to changing customer demands.

Maintaining consistent support levels can be challenging as businesses grow or experience customer volume fluctuations. Contact centers offer scalability and flexibility, allowing businesses to quickly ramp up or down their customer support resources based on demand.

7. Language and Cultural Barriers

Businesses often encounter language and cultural barriers when serving diverse customer bases. Addressing these challenges is crucial to delivering a positive customer journey.

A customer journey contact center with multilingual support and agents trained in cultural sensitivity can bridge the language gap and provide tailored assistance to customers from different backgrounds.

The Future of the Customer Journey Contact Center

Did you know that 30% of customers prefer to execute high-stakes purchases via phone?

In turn, customer journey call centers are poised to revolutionize business in the future by becoming central hubs for delivering exceptional customer experiences.

As businesses increasingly focus on customer-centricity, these call centers play a vital role in understanding and addressing customer needs, improving satisfaction, and fostering long-term loyalty.

Here’s How Customer Journey Call Centers are Set to Transform Business in the Future

Customer journey call centers will become seamlessly integrated platforms, integrating various communication channels such as phone, email, chat, and more. This integration will allow customers to interact with businesses through their preferred channels, ensuring a consistent experience and reducing customer effort.

Call centers will leverage data analytics to gain insights into actionable customer behavior and preferences. These insights will drive proactive outreach, enabling call center agents to anticipate customer needs, resolve issues before they arise, and offer personalized recommendations. Call centers will strengthen customer relationships and foster loyalty by providing proactive support.

Moreover, a customer journey contact center will increase collaboration and knowledge sharing among agents through unified communication platforms. This will enable seamless handovers, efficient problem-solving, and access to comprehensive customer information, resulting in faster resolution times and improved customer satisfaction.

Improve the Customer Journey Permanently with a Customer Journey Contact Center

The customer journey is a critical aspect of business success but comes with its share of challenges.

From communication and accessibility issues to inconsistency and the lack of personalization, businesses must overcome these obstacles to provide exceptional customer experiences. As a result, contact centers have emerged as powerful solutions to address these challenges.

As you can see, contact centers significantly improve the overall customer journey across industries. Embracing the capabilities of contact centers allows businesses to build strong customer relationships, drive loyalty, and thrive in today’s customer-centric marketplace. To learn more about what a contact center can do for your business, contact Call Experts today!

Share This Story, Choose Your Platform!

Related posts.

Unlocking the Magic of Super Bowl Commercials

Call Experts Earns 15th CAM-X Award of Excellence!

Last-Minute DIY Halloween Ideas

Behind the Scenes: A Day in The Life of a Call Center Agent

When You Say ‘I Need to Speak to Someone’: Navigating Call Routing

PROVIDING JOURNEY AND CONTACT DETAILS IF YOU ARRIVE IN THE UK FROM 8TH JUNE 2020 ONWARDS

If you plan to arrive in the UK from today onwards you will (with a few exceptions) need to complete a form with information about when and how you will be arriving and where you will be staying for the first 14 days. This applies to UK residents as well as visitors to the UK.

https://www.gov.uk/provide-journey-contact-details-before-travel-uk

This is the link to the form which must be completed in advance of your journey and which you will need to show when you arrive, either with a printed copy or by showing it on your phone.

Everyone should complete their own form unless you are arriving with a child under 18 years old who will be arriving and leaving with you and staying at the same address as you in which case you can include their details on your form.

For more detailed information, please see the section on entering the UK in the updated guidance below.

Click here for more information.

Jenny Harvey Immigration Limited (registration number 10316425 / 75d Botley Road, Oxford OX2 0EZ) is authorised and regulated by the Solicitors’ Regulation Authority and is a member of the Immigration Law Practitioners Association. (ILPA).

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.

Cookie and Privacy Settings

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.

We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.

If you do not want that we track your visit to our site you can disable tracking in your browser here:

We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Google reCaptcha Settings:

Vimeo and Youtube video embeds:

The following cookies are also needed - You can choose if you want to allow them:

Reach out to us using the contact details below, or alternatively, you can fill out our contact form.

• South Africa
• South America

Journey Beyond | South Africa

A: Saint Andrews Office Park, Block F Block F – office 25-28, Ob Meadowbrook Lane, Epsom Downs Bryanston, Gauteng, South Africa, 2021

T: +27 (0)82 856 1937 Email: [email protected]

Journey Beyond | USA

Natalia Aldacour-La Borie Email: [email protected] Mobile: +1 310 987-9423

Journey Beyond | Mexico

Barbara William Email: [email protected] Mobile: +52 55 3466 8916

Journey Beyond | South America

Julieta Lamas Email: [email protected] Mobile: +54 9 11 2467-2626

Journey Beyond | Brazil

Rafaela Branco Email: [email protected] Tel: +55 11 97433-7981

Journey Beyond | Italy

Telephone: +39 3472379910 Email: [email protected]

Journey Beyond | Germany

Telephone: + 49 6174 959960 Email:  [email protected]

Contact us for advice, itineraries and everything you need to make your luxury African safari dreams come true.

For ideas, inspiration and the latest african travel news, why have a bucket list, when you could have memories of travelling in africa i'm ready to journey beyond.

T:  +27 (0)82 856 1937 E:  [email protected]

Click here to view our Privacy Policy

journeybeyond_travel

© Journey Beyond Travel, All Rights Reserved, Site by Hammer Design

• Bucket List Experiences
• Wildlife Safaris
• Luxury Family Holidays
• Romantic Getaways
• Sustainable Travel
• Adventure Activities
• Food and Wine
• Wellness Holidays
• Luxurious Rail Journeys
• Private Places
• Private Islands
• Private Services
• Travel Experts
• Guest Reviews
• Terms & Conditions
• Packing for your Holiday
• Essential Travel Information
• Pre-Departure Information
• Special Offers
• Travel Talk

Call +91 99896 23279

Provide your journey and contact details before you travel to the UK

You must complete this form before you arrive in the UK. You cannot submit the form until 48 hours before you’re due to arrive in the UK.

This is a free service. You do not need to pay another website or business to provide your contact details for you.

You’ll need to show your completed form when you arrive at the UK border, either by printing a copy, or showing it on your phone.

The government will use this information to contact you if you or someone you’ve travelled with develops coronavirus (COVID-19) symptoms.

If you need to self-isolate for the first 14 days after you arrive in the UK, the government will also use the information to check that you’re self-isolating.

If you develop coronavirus symptoms Do not travel if you have coronavirus symptoms .

If you develop coronavirus symptoms when you’re travelling to the UK, tell the crew or driver on your plane, ferry, train or bus. They’ll tell staff in the airport, port or station, so they can tell you what you should do next when you arrive.

If you’re travelling with other people You and the people you’re travelling with must all complete a separate form.

If you’re travelling with someone under 18 years old, they do not need their own form if you:

• will arrive and leave together
• will stay at the same UK address
• add their details into your form

If you will enter the UK more than once in 48 hours You can include multiple journeys in your form if you will enter the UK more than once in 48 hours, for example if you’re a haulier or crew member.

Who does not need to complete the form You do not need to complete the form if you’re travelling from one of the following places, and you were there for 14 days or more:

• the Channel Islands
• the Isle of Man

There are other reasons why you might not need to complete the form. Read the list of who does not need to complete the form.

Before you start You’ll need:

• your passport details
• the name of the airline, train or ferry company you’re travelling with
• the name of the company organising your tour group – if you’re travelling as part of a tour group
• your booking reference
• the name of the airport, port or station you’ll be arriving into
• the date you’ll be arriving
• your flight, train, bus or ferry number
• the address you’ll be staying at for your first 14 days in the UK
• details of someone who can be contacted if you get ill while you’re in the UK

If you’re travelling by Eurostar or Eurotunnel:

• put ‘Eurostar’ or ‘Eurotunnel’ when the form asks ‘What is the flight number, train service or ship name that you will arrive on?’
• provide your scheduled time of departure

Contact the helpline if you need help with completing the form or have questions about self-isolation.

• Português (Brasil)

Contact Center Trends

How contact centers can improve the digital customer journey

By Celia Cerdeira

Customers are increasingly turning to online platforms for their buying journeys. From research and comparison to purchase and post-purchase support, every customer interaction with a business can now happen online.

As a result, contact centers play a crucial role in facilitating these interactions and ensuring a seamless customer experience. Understanding and optimizing the digital customer journey allows contact centers to significantly enhance customer satisfaction, build long-term loyalty, and drive business growth.

In this article, we delve into:

• The essence of the customer digital journey .
• Stages in the digital customer journey .
• Common pain points in the journey .
• Digital customer journey mapping as a solution .
• Additional solutions for enhancing the journey .
• How Talkdesk improves the customer digital journey .

Understanding the digital customer journey.

The digital customer journey has emerged as a crucial aspect of customer experience. It involves every interaction a customer has with a company through digital avenues—from the moment they first learn about your brand (awareness) to the post-purchase phase where the customer may seek support or make repeat purchases.

At its core, the digital customer journey is about how customers engage with your brand online. Whether browsing your website, engaging with your social media posts, reading your emails, or using your app, each touchpoint forms a part of their journey.

A seamless digital customer journey is no longer a luxury but a necessity in today’s digital-first world. According to research, 67% of customers prefer using self-service options over speaking with a company representative. This shift highlights the importance of a smooth digital customer journey and the need for easy-to-use, intuitive self-service tools that empower customers to find solutions on their own.

Despite its importance, many organizations still lack a thorough understanding of the digital customer journey. This lack of knowledge can lead to disjointed customer experiences, lower customer satisfaction, and lost opportunities for sales and growth.

For example, customers might be faced with confusing navigation, lack of information, or poor website performance. This can be frustrating and deter them from making a purchase. In fact,  76% of consumers would stop doing business with a brand after just one bad experience.

Understanding the digital customer journey is beneficial and essential for any contact center aiming to thrive in today’s competitive landscape. Mapping out and optimizing the digital customer journey allows businesses to create more meaningful interactions, foster customer loyalty, and drive business growth.

The stages of the digital customer journey.

Understanding and addressing the various stages of the digital customer journey can help contact centers tailor their strategies and solutions more effectively. Here’s a closer look at each stage:

Stage one: Awareness.

The awareness stage is where potential customers discover your brand or product. This could occur through various channels such as social media ads, search engine results, blog posts, online articles, or recommendations from friends.

For example, a person might become aware of a new fitness app through a targeted Instagram ad that highlights the app’s unique features and benefits. Or they might learn about a new local restaurant when a friend posts about their delicious meal on social media.

The key to the awareness stage is making a positive first impression that grabs attention and sparks interest in your brand or product. This could involve engaging content, a strong online presence, effective SEO strategies, or compelling advertising. Successfully capturing potential customers’ attention during this stage means businesses can guide them further along the digital customer journey toward consideration and purchase.

Stage two: Research.

This is where potential customers seek more information about your brand, products, or services after becoming aware of them. They might visit your website or social media pages, read blog posts or articles about your products, compare your offerings with competitors, and search online for customer reviews.

For instance, after discovering the new fitness app in the awareness stage, a potential customer might visit the app’s website to learn more about its features, pricing, and benefits. They could also read reviews from other users on the app store and compare them with other fitness apps available.

During this stage, it’s important to provide comprehensive, accurate, and easily accessible information about your offerings. This includes detailed product descriptions, FAQs, customer testimonials, and comparison charts. A user-friendly website design and intuitive navigation can also enhance the customer’s research experience. The goal is to provide all the necessary information for potential customers to decide whether to purchase.

Stage three: Evaluation.

In the evaluation stage, customers start assessing whether your product or service meets their specific needs. At this juncture, they might reach out to customer service with queries, request a demo, or even try out a free trial if available.

Taking the fitness app as an example, after conducting their research, the potential user might have a few questions about how certain features work or the terms of the subscription. They may contact customer support for clarification or take advantage of a free trial period to test the app’s functionality.

During the evaluation stage, businesses need to offer personalized and effective interactions . Quick response times, thorough answers, and friendly customer service can make all the difference in converting a potential customer into a paying one. Offering demos or free trials can also be a great way to showcase the value of your product or service, giving customers a first-hand experience of what they can expect.

Stage four: Purchase.

In the purchase stage, the customer finalizes their decision and completes the transaction.

In our fitness app example, once the user has completed their trial period, evaluated the features, and is satisfied with the app, they decide to subscribe to the premium version. They navigate to the in-app purchase section, choose their desired subscription plan, and complete payment.

You must provide a seamless, secure, and user-friendly checkout process during this stage. Ensure the steps to complete the purchase are clear and straightforward, with multiple payment options available for the user’s convenience. Any complications during this stage could result in cart abandonment and loss of a sale, while a smooth process can increase conversion rates.

Stage five: Post-purchase.

The post-purchase stage is the final phase of the digital consumer journey and includes all interactions after the sale, such as product usage, customer support, and follow-ups. It’s where businesses can transform a one-time customer into a loyal, repeat customer.

In the fitness app example, after the user has subscribed to the premium version, they start using the advanced features. They might need assistance understanding some functionalities, prompting them to contact customer support. The quality of support they receive, the helpfulness of user guides or tutorials, and the overall user experience will influence their satisfaction and likelihood to continue using the app.

In this stage, providing excellent customer service , proactive communication, and valuable resources can enhance customer satisfaction and foster loyalty. Follow-up emails checking the customer’s experience, offering helpful tips, or introducing them to new features can keep engagement high. This stage is crucial in building a long-term relationship with the customer and encouraging repeat purchases or subscriptions.

Five common pain points in the contact center digital customer journey.

Despite the growing importance of the digital customer journey, there are several common stumbling blocks to navigate in implementing it. These include:

1. Long wait times and no real-time assistance.

Customers expect quick and immediate responses, and any delay may result in customers abandoning the journey midway. Worse still, negative experiences can lead to poor word-of-mouth, affecting your brand reputation. So minimizing wait times and providing real-time assistance is vital for a smooth customer journey.

2. Limited support availability and self-service options.

Modern customers demand round-the-clock support . They expect to be able to solve their issues or find the information they need regardless of the time of day. Limited support availability and lack of self-service options can become significant roadblocks in the customer journey, leading to dissatisfaction and a decrease in customer loyalty.

Supercharging your self-service with conversational AI

Learn how conversational AI can reduce administrative burdens for both customers and agents.

3. Repetitive information requests from agents.

One of the most frustrating customer experiences is having to repeat their issues multiple times to different agents. This wastes the customer’s time and creates a disjointed, frustrating experience for them. Streamlining information transfer between agents and departments can help alleviate this issue.

4. Lack of personalization.

Customers crave personalized experiences . They want to feel valued and understood by the brands they interact with. Generic, one-size-fits-all interactions can leave customers feeling undervalued and dissatisfied, negatively impacting their overall journey and perception of your brand.

5. Limited access to information and resources.

Customers expect to easily find the information they need to make decisions or resolve issues. When information or resources are hard to find or access, it leads to frustration and disrupts the seamless flow of the digital customer journey. Ensuring easy access to relevant information and resources can help enhance the customer experience .

The solution: digital customer journey mapping.

Digital customer journey mapping is a comprehensive solution, allowing contact centers to visualize the customer’s journey from their perspective, pinpointing pain points, and uncovering opportunities for improvement. Here’s a step-by-step guide:

1.     Define customer personas.

Identify your typical customers. Consider demographic details, behavioral traits, preferences, motivations, and more. These personas will help you understand who your customers are and what they might expect from their interactions with your brand. For example:

“Busy Brenda” is a 35-year-old working mother of two young children. She lives in a suburban area and works full-time as an IT consultant. She values efficiency and convenience, loves a bargain, and shops online for convenience.

2.     Identify digital customer touchpoints.

Next, map out all the places where customers interact with your contact center in the digital sphere. This could include mobile apps, websites, social media platforms, emails, live chats, etc. Understanding these touchpoints can help you optimize each for a better customer experience.

Brenda interacts with your brand through various platforms like your mobile app for shopping, social media for updates and promotions, and email for receiving newsletters and transaction confirmations.

3.     Outline customer goals.

At each touchpoint, determine what your customers aim to achieve. Some might be looking for information about your products or services. Others may need support with a problem, while some could be ready to purchase. Knowing these goals can help you tailor your strategies to meet customer needs at every stage.

At each touchpoint, Brenda has different goals. On the mobile app, she aims to find products that suit her needs and make a purchase. On social media, she seeks to stay updated with the latest deals. Through emails, she expects to receive order confirmations and delivery updates.

4.     Plot the digital customer journey.

Using a visual tool, map out each stage of the customer journey. Highlight potential pain points and areas where improvements can be made. This visual representation can help you better understand the customer’s journey and devise solutions to enhance their experience.

With Brenda’s persona and goals in mind, map out her journey from discovering your brand on social media, researching products on your app, making a purchase, and finally receiving after-sales service via email or live chat. Identify potential pain points like complex checkout processes or delayed customer support.

5.     Test and optimize based on feedback.

Regularly test your customer journey to ensure it aligns with actual customer behavior. Use customer feedback and data analytics to refine and improve the journey continuously. Platforms like Talkdesk offer business intelligence features that can help you analyze customer journeys and provide actionable insights for enhancement.

After launching, monitor Brenda’s actual journey and gather feedback. If Brenda finds the checkout process lengthy, consider streamlining it. Regularly refine and improve the journey based on such feedback and behavioral data.

When you understand “Busy Brenda”, you can tailor each stage of the digital customer journey to meet her needs, enhancing her experience and fostering loyalty to your brand.

More solutions to improve the digital customer journey in contact centers.

To further enhance the digital customer journey, contact centers can leverage various strategies and technologies.

Implement an omnichannel engagement solution.

An omnichannel engagement solution provides a unified customer experience across all touchpoints. For instance, a customer might start their journey on a mobile app, switch to email, and then reach out via social media for support. An omnichannel solution ensures seamless transitions, maintaining consistency in the customer experience. This approach enhances the customer’s journey and fosters improved customer loyalty and satisfaction.

Enable AI-powered self-service options.

AI-powered chatbots or virtual agents can help customers resolve queries faster with a self-service experience , reducing wait times and enhancing customer satisfaction. For example, a customer might use a chatbot to find information about a product or resolve a minor issue, getting immediate assistance without waiting for a human agent. These tools provide 24/7 support, catering to modern customers’ expectations for instant help.

5 ways to design virtual agents and chatbots to delight your customers

Get expert insights into the most common frustrations that customers face during conversations with virtual agents and learn how you can improve customer conversations with virtual agents.

Empower agents with comprehensive customer data.

When agents can access complete customer data, they can provide personalized and efficient service. For instance, an agent can see a customer’s previous interactions with the brand, preferences, and feedback with a CRM system. This information allows the agent to tailor their service to the customer’s needs, enhancing the digital customer journey. Talkdesk knowledge management features and integrations can further streamline this process.

Incorporating proactive customer engagement.

Proactive customer engagement involves reaching out to customers before they encounter an issue. For example, if a technical issue is detected that might affect a customer’s usage of your service, proactive engagement would involve contacting the customer to inform them of the issue and how you’re resolving it. This shows customers that you care about their experience and are committed to continuous improvement.

Talkdesk helps enterprise-level contact centers improve digital customer journeys.

Improving the digital customer journey is critical for any contact center. With solutions such as omnichannel engagement, AI-powered self-service options, comprehensive customer data for agents, and proactive customer engagement, Talkdesk provides a powerful cloud contact center platform for transforming the digital customer journey.

Leveraging these solutions allows contact centers to significantly enhance customer satisfaction, foster loyalty, and drive business growth. With its commitment to innovation and a keen understanding of the digital customer journey, Talkdesk is well-positioned to help transform your contact center experience.

To discover how Talkdesk can revolutionize your digital customer journey, request a demo of Talkdesk agent workspace solution today. Explore firsthand the power of exceptional customer experiences.

See Talkdesk Agent Workspace in action

Talkdesk Agent Workspace allows your agents to connect with customers on any channel and elevate and continue conversations between channels while maintaining context throughout, creating a better experience for both your customers and your agents.

What are the five stages of the digital customer journey?

The five stages of the digital customer journey include awareness, where customers first learn about your brand or product; research, where they seek out more information about your offerings; evaluation, where they assess whether your product or service meets their specific needs; purchase, where they decide to buy your product or service; and post-purchase, which involves all interactions after the sale such as customer support and follow-up communications.

How do you create a digital customer journey map?

Creating a digital customer journey map involves understanding your customer’s behaviors, needs, and experiences at each journey stage. Start with defining the stages of the journey (awareness, research, evaluation, purchase, post-purchase). Then, for each stage, identify the customer’s goals, their actions to achieve them, the channels they use, and any potential pain points they may encounter. Use this information to visually represent the customer’s journey, which can help you identify opportunities to enhance their experience and build stronger relationships.

What is digital customer journey mapping?

Digital customer journey mapping is a strategic process that businesses use to better understand their customers’ online experiences with their brand or products. It starts with defining customer personas and then identifying each digital touchpoint where customers interact with your business online. After that, the goals that customers aim to achieve at each of these touchpoints are outlined, and then these elements are brought together to plot the digital customer journey, creating a comprehensive visual representation of the customer’s experience from initial contact through to achieving their goal.

Celia Cerdeira

Célia Cerdeira has more than 20 years experience in the contact center industry. She imagines, designs, and brings to life the right content for awesome customer journeys. When she's not writing, you can find her chilling on the beach enjoying a freshly squeezed juice and reading a novel by some of her favorite authors.

Other blog posts.

Artificial Intelligence

IVR hacks that are killing your contact center performance

By Crystal Miceli

5 important customer service skills in an AI contact center

Bringing generative AI to on-premises contact centers: Talkdesk Ascend Connect

By Pedro Andrade

Customer service automation tools to improve the customer and agent experience

• Vacation Rentals
• Restaurants
• Things to do
• Things to Do
• Travel Stories
• Rental Cars
• Add a Place
• Travel Forum
• Travelers' Choice
• Help Center

Passenger locator form - Air Travel Forum

• Tripadvisor Forums    
• Air Travel Forums

Passenger locator form

• United States Forums
• Europe Forums
• Canada Forums
• Asia Forums
• Central America Forums
• Africa Forums
• Caribbean Forums
• Mexico Forums
• South Pacific Forums
• South America Forums
• Middle East Forums
• Honeymoons and Romance
• Business Travel
• Train Travel
• Traveling With Disabilities
• Tripadvisor Support
• Solo Travel
• Bargain Travel
• Timeshares / Vacation Rentals
• Air Travel forum

Once I've completed the locator form prior to returning to the UK from Spain do I need a printed hard copy or just a downloaded version on my phone? Also who requires to see it? Is it in Spain or in the UK after landing?

Many thanks

https://www.gov.uk/provide-journey-contact-details-before-travel-uk

Brilliant. Thank you

If you can print it out, it may be easier

When I returned to the UK earlier this year, I had to show my PLF on check in, at the boarding gate and also to the immigration official after landing in the UK. The UK person also wanted to see my negative test result from before travel and confirmation that I had booked my day 2&8 tests. It was more convenient to have these all printed out than to have to call each document up on my phone.

Thank you. Appreciate the advice

I agree about printing the form and you test results.

I asked my hotel to print the covid 'fit to fly' PCR test and the passenger locator form and was glad I had.

You can use hard copies to check in but I found the Verifly app (including the really embarrassing photo I had taken of myself for it) well worth the hassle.

It also obviates any discussion about whether your test certificate is for a valid test as Verifly checks your test certificate.

Always safer to have a printed copy of all important documents.

What do you do if your mobile gets stolen or you misplace it, what if your network goes down or your phone is playing up?

I partially filled in the form in the uk. When abroad it asks you to sign in with the password given. When I do this http://gov.co.uk says page cannot be found??!!

Try clicking on the link provided in the first reply, if you’ve partially started one then you must have saved it - the first question asked I’d if you have an account. I’m guessing since you’ve got one part saved you will need to click on Yes.

• Perth flight advice 8:42 pm
• WARNING: Don't buy travels or air tickets from KIWI.COM. 8:02 pm
• Emirates Aircraft change 7:25 pm
• Singapore Airlines Cabin 7:15 pm
• Skylux - Anyone use this ticket discounter? 7:05 pm
• Global Entry Renewal 7:02 pm
• Jet2 from ema 6:00 pm
• Can you take liquids in easyJet hold language? 5:54 pm
• Extra Leg room seats cancelled by airline 5:53 pm
• Aegean Airlines Flight tomorrow - Concern 5:00 pm
• Seat Selection issue with Turkish airlines 3:51 pm
• Traveling through London or Amsterdam to Oslo. HELP 3:23 pm
• Virgin A330 Economy Delight! 2:59 pm
• Kiwi.com safe & legit, but... 2:56 pm
• ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++
• ++++ TIPS - PLANNING YOUR FLIGHTS +++++++
• Buy now or later? What's with these screwy ticket prices?
• Around-the-world (RTW) tickets
• All you need to know about OPEN JAW tickets
• Beware of cheap business class tickets (sold by 3rd parties)
• ++++ TIPS - PREPARING TO FLY +++++++++
• TIPS - How to prepare for Long Haul Flights
• TIPS - Being Prepared for Cancellations and Long Delays
• TIPS - How to survive being stuck at an airport
• Flights delays and cancellations resources
• How do I effectively communicate with an airline?
• Airline, Airport, and Travel Abbreviations
• Air Travel Queries: accessibility,wedding dresses,travelling with children.
• Connecting Flights at London Heathrow Airport
• TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information
• ++++ COVID-19 CORONAVIRUS INFORMATION ++++
• Covid-19 Coronavirus Information for Air Travel

Representation: Worldwide

Send us a message for bookingg or any questions about our artists., eu and switzerland consent processing and data transfer.

Our website uses cookies to make your browsing experience better. By using our site, you agree to use our cookies.

If you are a resident of a member state of the European Economic Area (including the European Union) and Switzerland Click Here

By using the Site and/or submitting Personal Information to Creative Artists Agency, LLC ("CAA"), residents of member states of the European Economic Area (including the European Union) and Switzerland express their consent ("Consent"), freely given, to the processing of their Personal Information and Other Information (as defined in the Privacy Policy) by CAA (the data controller) for the purposes described in this Consent and the Privacy Policy. Although the provision of Personal Information is not required, failure to provide it may result in a particular feature or service not being available to you. CAA retains your Personal Information and Other Information in accordance with applicable laws and only for as long as is reasonably necessary to enable us to fulfill the purposes for which we collect it. You have the right to access your Personal Information held by CAA at any time, and to request that CAA rectify any inaccuracies with respect to that information. You may withdraw your consent at any time by e-mailing [email protected].

Use of the Site and/or submission of Personal Information to CAA further constitutes consent to the transfer of your Personal Information and Other Information to a destination outside the European Economic Area and Switzerland. CAA will take all steps reasonably necessary to ensure that your Personal Information and Other Information is treated securely and in accordance with this Consent and the Privacy Policy.

The foregoing consent is given notwithstanding any other lawful basis for the processing or transfer of Personal Information or Other Information.

Lorem ipsum

A new era of ocean travel has arrived

On 1 August 2023, EXPLORA I departed on her Maiden Journey, sailing from Copenhagen, Denmark on an epic 14-night journey through seven captivating destinations with a two-night stay in Reykjavik, before returning to the Danish capital.

This marks the start of a series of itineraries spanning three continents, offering guests cultural immersion and an opportunity for inner and outer discovery on their quest to the Ocean State of Mind .

EXPLORA I Highlights

EXPLORA I is the blueprint of exquisite design. Expect extraordinary architecture blended with environmental technologies.

461 Ocean-front suites

9 culinary experiences

3 outdoor pools, 1 indoor

EXPLORA I Live Tracker

Stay updated on EXPLORA I's journey in real time.

EXPLORA I Timeline

Explore the evolution of a luxury vessel, from its inception at the Fincantieri shipyard in Monfalcone, Italy, to its grand delivery, marking a significant chapter in maritime history.

11 June 2021

Steel Cutting Ceremony

A major shipbuilding milestone for Explora Journeys. This centuries-old maritime tradition confers good fortune and blessing for her future.

24 February 2022

Coin Ceremony

A significant shipbuilding milestone honors the family's seafaring heritage and brings blessings for the ship's future.

30 May 2022

The ship's inaugural water touch marks a crucial step before completion at the Fincantieri shipyard in Monfalcone, Italy.

13 April 2023

EXPLORA I completes her sea trials with flying colours, a critical process ahead of final preparations for her maiden journey in July 2023.

20 July 2023

Delivery Ceremony

EXPLORA I, a 63,900 GT vessel, was delivered on July 20, 2023, at Fincantieri's Monfalcone shipyard, starting construction on June 10, 2021.

1 August 2023

Maiden Journey

The luxury ship journeyed from Copenhagen to Reykjavik, making stops at Lerwick, Shetland Islands, and Kirkwall, Orkney, during its seven-night trip.

12 October 2023

Naming Ceremony

Explora Journeys’ first of six luxury ships was officially named by renowned marine biologist and oceanographer Dr Sylvia Earle in Manhattan.

Meet the Captains

Explora Journeys is proud to present your two Captains, alternating as the helm of EXPLORA I.

Captain Serena Melani will steer EXPLORA I to remarkable destinations - journeying the familiar and off the beaten path. With shared values of respect for the ocean and nature and a passion for exploration, Captain Melani thrives from creating meaningful connections with hosts and guests. She is incredibly experienced and was the world’s first female captain to bring a cruise ship out of a shipyard which beautifully represents our vision to be a disruptive force in the sector, making it more diverse and inclusive.

Tuscan born Captain Diego Michelozzi comes from four generations of seafarers. The importance of preserving the mesmerising beauty of our oceans and marine life was instilled from an early age. 

Captain Michelozzi has spent the last two and a half years as Master for a luxury line. He brings 20 years of experience at the helm of major cruise ships and has served in the Italian Navy.  His decades at sea, coupled with his highly regarded associate art degree, a diploma in leadership and management plus an MBA perfectly equips him to steer the first ship of our fleet. 

EXPLORA I Godmother: Sylvia Earl

Dr. Sylvia Earle, the world-renowned oceanographer, explorer, and conservationist, will be the Godmother of its first ship, EXPLORA I. Dr. Earle is a celebrated pioneer of deep-sea exploration and has dedicated her life to ocean conservation. She has been a vocal advocate for protecting the world's oceans and marine life, and her expertise and leadership have been recognised globally. Dr. Earle's involvement with Explora Journeys underscores the brand's commitment to sustainable luxury travel at sea and ocean conservation.

EXPLORA I Ocean Suites

Luxurious, serene, and spacious, each of our 461 ocean-front suites, penthouses and residences have been created with refined European elegance, comfort and simplicity as the focus to offer a real ‘Home at Sea’ to our guests. 

Life on Explora

Our all inclusive Journeys purvey diverse culinary riches, Ocean Wellness treatments, Shopping Experiences and soulful entertainment.

Check-in and embark with ease. 

Download My Explora Journeys' App.

RECEIVE SPECIAL OFFERS

Stay informed and inspired – join our newsletter for the latest offers and destinations.

Thank you for joining us Our journey together is just beginning...

We have sent you an email to confirm your registration.

newsletter sign up

Join our journey. Receive exclusive news and updates from Explora Journeys.

By clicking on Register you consent to the processing of your personal data for Marketing, as indicated in our  Privacy Policy

[optional] I consent to the processing of my Personal Data for Profiling purposes as defined in Section 3 of the  Privacy Policy

COPYRIGHT 2024 EXPLORA JOURNEYS

The contact details on a journey control the information that customers need to provide during the e-Commerce flow. You can find the Contact Details section by navigating to Subscribe > Journeys > View Journey > Configurations > Contact Details.

In the e-Commerce flow, you have the flexibility to customize which fields are visible and required. To make changes to the enabled/required checkboxes, simply click on "Edit".

By customizing the e-Commerce flow, you can ensure that customers only see and provide the necessary information. This helps streamline the process and make it more convenient for them.

Contact Details

The contact details are divided into two sections: "Bill To" and "Sold To". The "Bill To" section includes the billing information that will appear on the invoice. The "Sold To" section contains the information of the party or customer who placed the order, which can be the same or different from the "Bill To" information. If there is only one contact required, the "Sold To" contact is a duplicate of the "Bill To" contact in the billing system.

Each contact field has two columns of checkboxes labeled "enabled" and "required". Enabling a field means it will be visible to the customer during the e-Commerce flow where contact information is required. If a field is marked as required, the customer must fill it out before proceeding to the next page.

Depending on the tax engine being used, certain fields in the "Bill To" section, such as Country, State, and Zip Code, may be necessary for calculating tax and therefore must be required.

The contact details for both the "Bill To" and "Sold To" contacts include the following fields:

Company Name:

Bill To:  The name of the company that is being billed. (This will appear on the invoice in the billing system.) 

Sold To:  The name of the company receiving the subscription.

This is typically the same for both Bill To and Sold To.

First Name:

Bill To: The first name of the person/company that is being billed. (This will appear on the invoice in the billing system.) Always enabled and required.

Sold To: The first name of the person/company receiving the subscription.

Bill To:  The last name of the person/company being billed. (This will appear on the invoice in the billing system.) Always enabled and required.

Sold To: The last name of the person/company receiving the subscription.

Bill To: The email of the person/company being billed. Always enabled and required.

Sold To: The email of the person/company receiving the subscription.

Bill To: The phone number of the person/company being billed.

Sold To: The phone number of the person/company receiving the subscription.

Please note that for new signups in both the in-app and e-Commerce flows, the phone number fields for both "Bill To" and "Sold To" contacts will now be recorded in both the "Work Phone" and "Home Phone" fields on the Zuora Account Contact. This change was implemented because Zuora's Z360 Sync to Salesforce only supports the "Work Phone" field.

Bill To: The billing street address. (This will appear on the invoice in the billing system.)

Sold To: The street address of the person/company receiving the subscription.

The remainder of the street address, if necessary.

Bill To: The country of the billing address. (This will appear on the invoice in the billing system.) Always enabled and required.

Sold To: The country of the person/company receiving the subscription.

The country field will display a dropdown list of available countries for the end user to choose from. This list is generated from the integrated billing system, ensuring accuracy and convenience for the user.

State/Province:

Bill To:  The state or province of the billing address. (This will appear on the invoice in the billing system.)

Sold To:  The state or province of the person/company receiving the subscription.

Bill To:  The city of the billing address. (This will appear on the invoice in the billing system.)

Sold To:  The city of the person/company receiving the subscription. 

Postal Code (or Zip Code):

Bill To: The postal/zip code of the billing address. (This will appear on the invoice in the billing system.)

Sold To: The postal/zip code of the person/company receiving the subscription.

Please update your browser.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience. 

Update your browser

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

We’ve signed you out of your account.

You’ve successfully signed out

We’ve enhanced our platform for chase.com. For a better experience, download the Chase app for your iPhone or Android. Or, go to System Requirements from your laptop or desktop.

Round-the-clock Support and Credit Restoration Services

Please turn on javascript in your browser.

It appears your web browser is not using JavaScript. Without it, some pages won't work properly. Please adjust the settings in your browser to make sure JavaScript is turned on.

Chase Credit Journey ® Support and Customer Service

Contact us day or night to speak with someone if you have any questions.

• Credit score
• Score improvement
• Identity monitoring

Credit Restoration services

We’ll help get you back on track if you lose your wallet or your identity is ever stolen.

Concierge service

We’ll work with you to restore your credit if your personal info is ever exposed.

Up to $1M theft insurance

If identity theft happens, you may be covered for certain expenses, like lost wages.

Lost wallet services

If you lose your wallet, we can help you, no matter where you are in the world.

Chase Survey

Your feedback is important to us. Will you take a few moments to answer some quick questions?

You're now leaving Chase

Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. Please review its terms, privacy and security policies to see how they apply to you. Chase isn’t responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name.

Monday - Friday 10:00am - 5:00pm

(808) 334-0979

ACCESS Capabilities

Assess. counsel. consult. educate. service, let us help you move forward into a better way of living., welcome to access.

ACCESS Capabilities helps individuals, families and communities affected by alcoholism, drug dependency and mental health conditions. We do this by providing comprehensive behavioral health treatment, training and education services that are cost efficient and clinically effective. We take special pride in our ability to promote help on their wellness and/or sobriety journey.

We provide counseling, abuse and related treatment services to families and consumers. Headquartered in Kailua-Kona, we offer client-centered treatment and behavioral health services throughout Hawai'i. ACCESS is Joint Commission accredited and we accept Medicaid, private health insurance, and cash payment, regardless of ability to pay.

The Conditions We Treat

Addiction and recovery.

Overcome substance use disorders and achieve long-term sobriety. 

Mental Health

Find relief and healing from mental health issues through a range of treatments. 

Dual Diagnosis

Blended treatment approach that focuses on the individual's presenting needs. 

Variety of wellness services designed to promote overall well-being. 

Clean and Sober Living

Clean & sober living, intensive outpatient program, behavior health interventions, empowering wellness.

ACCESS is place where people can get the help they need in their wellness and/or sobriety journey. We offer a variety of treatment methods that are all focused on individualized needs. We have helped hundreds of individuals of all backgrounds overcome their addictions and mental health challenges. We are joint-commission accredited and accept Medicaid, Private Health Insurance, and Cash payment.

Get in Touch

No one will be denied access to services due to an inability to pay. We have a discounted sliding fee schedule available based upon family size and income.

ACCESS is a place where people can get the help they need in their wellness and/or sobriety journey. 

Contact Details

75-184 Hualalai Road #200 Kailua-Kona , HI 96740

[email protected]

Quick Links

All Rights Reserved | ACCESS Capabilities

Fashion 💡 TURN ON POST NOTIFICATIONS 💡 📧 [email protected] for collaborations 📚 Qualified Personal Trainer 📩 DM for online couching

• Health & Fitness

Social Engagement Breakdown

Audience: 1706301 Avg engagement: 368366 (7.04%)

• 30356 Followers • 573 (1.89%) Engagement
• 265945 Followers • 363 (0.02%) Engagement
• 1410000 Subs • 367414 (26.06%) Engagement

CLICK TO ACCESS FULL CONTACT DETAILS POWERED BY The Handbook

Journey Contact Details

How to contact celebrity & influencer journey.

Join the world’s most powerful influencer marketing platform  powered by  The Handbook now and get the details you need to contact Journey. Search our celebrity and influencer database to find Journey’s phone number, email list, address, agent info, manager contacts and more. Find influencers and connect with them directly. In just a few simple clicks, create crafted email campaigns that are sent directly to all influencers in your desired demographic. Connecting with influencers has never been so quick, easy and effective with the new influencer marketing tool that is revolutionising influencer marketing.

Click here to join Connect with Influencers and start using the most powerful influencer outreach tools available today.

How big is Journey‘s Social Reach?

Journey has over 1706301 followers on Instagram, Twitter and Youtube. The average person viewing this profile is 25-34 years old, is female , is from Bangladesh , speaks English , is interested in Media & Entertainment/Movie Lovers , and is interested in products to do with Employment . The average person viewing this profile is 25-34 years old, is female , is from Bangladesh , speaks English , is interested in Media & Entertainment/Movie Lovers , and is interested in products to do with Employment .

Ready to contact Journey? Click to access all contacts and join the #1 influencer networking platform . Start connecting with influencers now!

How to find Instagram, Twitter and Youtube influencer Journey‘s details?

Connecting with Instagram and online influencers is easy and effective and allows you to massively scale and grow your business. If you’re looking at how to connect with influencers through marketing campaigns, you’ll be able to via Connect with Influencers. To gain access to Journey‘s contact details, sign up here .

The average person viewing this profile is 25-34 years old, is female , is from Bangladesh , speaks English , is interested in Media & Entertainment/Movie Lovers , and is interested in products to do with Employment .

How to connect with influencer Journey?

Access the world’s most advanced influencer marketing platform. Find and contact influencers with our cutting-edge influencer outreach tools. Send ONE email to 1,000s of influencers with a few simple clicks, right now. Brands click here to register or influencers click here to register .

If you are looking to share your latest product, raise awareness for your charity or if you are simply looking to connect with Journey directly, all access can be found via Connect with Influencers.

Once you’ve gained access to Journey’s details, you can begin connecting with them and their social reach of 1706301. To contact Journey via an influencer marketing campaign, login or register at Connect with Influencers where you can choose categories and templates to help your campaign on its way.

How can I book Journey?

Are you looking to book Journey or speak with a representative of Journey. Contact Journey’s management team or get hold of his agent details today by visiting Connect With Influencers VIP celebrity and influencer database. Get Journey‘a agent details with Connect With Influencers (powered by The Handbook ).

Registration for Connect with Influencers is direct, instant and easy to sign up.

If you would like unlimited access to our influencer platform for just £57+vat a month call: 020 3021 0899 or email elly@thehandbook.com . Connect with Influencers is the best influencer marketing platform, which allows you to connect with influencers directly with targeted marketing campaigns.

Why choose Connect with Influencers as your influencer marketing tool?

Join Connect with Influencers now, and enjoy the super powerful and cutting-edge features that make our influencer marketing app simply the best influencer platform available online today. Take advantage of these influencer outreach tools and more, to find, target and contact the world’s most connected influencers:

• Directly connect with influencers – your hotline to the celebrities and influencers
• No conversion fees – simple flat rate pricing per email outreach campaign
• Our influencer database lists over 500,000 influencers and counting
• Proven email templates – for professional branded influencer outreach emails in just a few simple clicks
• Reach numerous celebrities and influencers in seconds
• Full audience insights and demographics
• Fully data compliant, all influencers have opted in to our database and we email all contacts listed every 3 months to verify the information we hold for them.

Ready to start influencing?

Join the #1 influencer networking platform and start connect with influencers right now

Ready to send ONE email to 1,000s of influencers, with just a few simple clicks? Access one of the world’s largest influencer databases, find influencers and connect with influencers in the new all-in-one influencer marketing app that’s tearing up the influencer marketing rulebook. Brands click here to register , influencers click here to register , access the world’s most advanced influencer marketing apps right now with Connect with Influencers, the number one celebrity and influencer platform, powered by The Handbook .

CLICK TO ACCESS FULL CONTACT DETAILS

NEED A DIFFERENT CONTACT? If you've noticed a contact that is incorrect or a specific contact that we don't have, please CLICK HERE to contact us.

Audience Insights

The average person viewing this profile is 25-34 years old, is female , is from Bangladesh , speaks English , is interested in Media & Entertainment/Movie Lovers , and is interested in products to do with Employment .

• Media & Entertainment/Movie Lovers 17.68%
• Shoppers/Value Shoppers 16.15%
• Media & Entertainment/Music Lovers 15.89%
• Lifestyles & Hobbies/Green Living Enthusiasts 14.23%
• Food & Dining/Cooking Enthusiasts/30 Minute Chefs 13.26%
• Lifestyles & Hobbies/Fashionistas 12.75%
• Lifestyles & Hobbies/Art & Theater Aficionados 12.58%
• Food & Dining/Foodies 12.23%
• Technology/Technophiles 11.73%
• Beauty & Wellness/Beauty Mavens 11.55%
• Media & Entertainment/TV Lovers 11.22%
• Food & Dining/Fast Food Cravers 11.12%
• Lifestyles & Hobbies/Outdoor Enthusiasts 10.73%
• Media & Entertainment/Book Lovers 10.65%
• Lifestyles & Hobbies/Shutterbugs 10.46%
• Travel/Travel Buffs 10.32%
• Media & Entertainment/Light TV Viewers 10.23%
• Beauty & Wellness/Frequently Visits Salons 10.15%
• Shoppers/Luxury Shoppers 10.14%
• Sports & Fitness/Sports Fans 10.02%
• 25-34 32.89%
• 18-24 24.22%
• 35-44 15.94%
• 45-54 11.89%
• English 100%
• Bangladesh 100%

People also searched for

Contact Journey Costa Rica

We’re a team of explorers who scout every corner and lodge of the country to find the best experiences for our clients. With that deep knowledge of the country and its activities, we create high-end personalized journeys for each of our guests.

Our trips start at $500 per person per day for a 4* trip and we suggest a budget of $1,000 per person per day for 5* travel. With that, you get top hotels and lodges, private transfers, and exclusive excursions with the best guides throughout. 

• Travel inquiry
• General inquiry

We won't share your details with any third parties and you can unsubscribe at any time.

• [email protected]
• +1-619-819-5111
• Tamarindo, Costa Rica

We specialize in trips to Costa Rica for the high-end traveler. We scoured the entire country to ensure we include and operate the best-of-the-best.

We are located in Costa Rica and are able to provide unmatched access, value, and insights to the best that Costa Rica luxury has to offer.

We create tailor-made itineraries that are customized to fit the needs and interests of each individual guest.

Our logistics and site knowledge are unmatched; we´re uncompromising when it comes to safety and operational standards; we have a strong commitment to the environment and sustainable practices. 

Traveler's Reviews​

We are Journey, an award-winning travel company that specializes in creating luxury, tailor-made itineraries as individual as our travelers. After 20 years as leaders in Mexico´s luxury travel world, we expanded to offer our renowned service and outstanding luxury trips in Costa Rica.

quick links

• Travel Experiences
• Destinations
• Accomodations

Say Hi to us

• All Rights Reserved
• Journey Costa Rica
• Privacy Policy
• Terms And Conditions