sandals travel agent phone number

Sandals Resorts Customer Service Contact Information for Sandals Caribbean Vacations

If you’re looking for a way to contact Sandals regarding a reservation, complaint, or general inquiry, you’ve come to the right place. This article explains how to contact Sandals Resorts customer service by phone, email, and live chat. We also offer tips on getting the best customer service experience. Whether you’re planning a Sandals vacation or need to resolve an issue from a previous visit, we’ve got you covered!

How can I contact Sandals Resorts customer service?

Sandals Resorts is a chain of all-inclusive resorts for couples in the Caribbean. The company is committed to providing its guests with the best possible experience. To accomplish this, Sandals offers a variety of ways for customers to communicate with their service representatives, including telephone, live chat, and email. In addition, you can work with a Sandals travel agent to ensure a hassle-free experience. Below we have outlined these options in more detail.

Phone Number

The best way to contact Sandals is to call them directly. The customer service phone number for Sandals Resorts is 1-888-726-3257. Customer service representatives are available from 7 AM to 11 PM EST, seven days a week . The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is +44 207 581 9895. A Sandals representative can answer any questions you have and help resolve any issues you may be having regarding new or existing reservations.

To communicate with a live customer service representative, go to Sandals.com and click on the “live chat” box at the bottom right side of the screen. Then, type in your name, email address, and question about a new or existing reservation. A customer service representative will then join the chat and help you with whatever you need.

If you prefer to email Sandals Resorts, the best way to reach customer service is by typing your question on the contact form. You can request a Sandals representative to call you back or send you an email response. Here is the email contact form for Sandals Resorts: https://www.sandals.com/contact/

Travel Agents

Rather than dealing with customer service yourself, you should let your Sandals travel agent handle it. They provide helpful and hassle-free services without any charge (yes, it’s free).

There are several reasons to use a travel agent for Sandals vacations. First and foremost, a travel agent can provide expert advice on everything from the best time to go to the best Sandals resorts for your needs. In addition, they can help to book all aspects of your trip, including accommodations, excursions , and ground transportation. And finally, they can offer insider tips on how to save money . Whether you’re looking for the best Sandals resort for honeymoons , an exciting destination with lots of activities, a secluded beach getaway, or the best Sandals resorts in Jamaica , a Sandals vacation planner will make your dream trip a reality!

Booking Sandals through The Vacationeer travel agency ensures you’ll get expert advice and top-notch service. As a result of their years of experience and strong relationships with Sandals, The Vacationeer will handle all your travel arrangements on your behalf, letting you prepare for the best Sandals vacation possible.

Find out how much Sandals vacations cost from The Vacationeer . Click HERE for a free, no-obligation quote, and let them help you plan the perfect Caribbean all-inclusive getaway!

Sandals Grand Antigua | Image © Sandals

Is there an email address for Sandals customer service?

There are two ways to contact Sandals customer service via email. You can email Sandals by filling out and submitting the contact form on their website. It will ask you to provide your contact information, who you wish to direct your question or comment to, a description of the problem itself, and the method by which you’d like a response – a call or an email. Sandals will respond to your email shortly.

You can also email Sandals directly at [email protected] . A customer service representative will respond to your email request as quickly as possible.

We recommend calling Sandals’ customer service hotline if you need immediate assistance. Hotline hours are 7 AM – 11 PM EST, seven days a week. The number is 1-888-SANDALS (726-3257).

How do I make a Sandals reservation over the phone?

Sandals offers a customer service hotline for guests and travel agents to make reservations, ask questions about existing reservations, or make changes to existing reservations. You can reach Sandals customer support by dialing 1-888-726-3257 seven days a week from 7 AM to 11 PM EST.

As soon as you call Sandals Resorts customer service, you will hear a recorded greeting and a few telephone prompts. Press 1 if you are a travel agent or tour operator. If you are not a travel agent or tour operator, press 2, and you will be prompted to choose from the following menu options:

• To make a new reservation, press 1.
• To make a payment on an existing reservation, press 2.
• To inquire about an existing reservation, press 3.
• To speak to the weddings department, press 5.
• To cancel an existing reservation, press 6.
• To request a brochure, press 7.
• For Spanish, press 9.

The representative will ask for information such as the guest’s name, contact information, dates of travel, and credit card number. Guests can also use the hotline to make changes to their existing reservations, such as adding activities or upgrading their rooms. The customer service representatives can answer any questions about the resort or the guest’s stay. All calls to the Sandals Resorts customer service hotline are free of charge.

What is the best way to contact each Sandals resort directly?

You can reach the Sandals customer service team by calling 1-888-SANDALS. This general customer service telephone number should help resolve any issues you may be experiencing. However, sometimes you just want to contact the Sandals resort directly. Here is a list of all the locations, phone numbers, fax numbers, and mailing addresses of all the Sandals resort locations .

Sandals Resorts in Jamaica

Sandals Montego Bay | Image © Sandals

Sandals Montego Bay – Contact Information

Location : Montego Bay, Jamaica

Mailing Address : P.O. Box 100, N. Kent Avenue, Montego Bay

St. James, Jamaica, West Indies

Phone : (876) 952-5510

Fax : (876) 952-0816

Sandals Ochi – Contact Information

Location : Sandals Ochi, Jamaica

Mailing Address : P.O. Box 771, Main Street, Ocho Rios

St. Ann, Jamaica, West Indies

Phone : (876) 974-5691

Fax : (876) 974-5700

Sandals Royal Caribbean – Contact Information

Mailing Address : Mahoe Bay. Box 167, Montego Bay

Phone : (876) 953-2231

Fax : (876) 953-2788

Sandals South Coast – Contact Information

Location : Whitehouse, Jamaica

Mailing Address : P.O. Box 5000, Whitehouse

Westmoreland, Jamaica, West Indies

Phone : (876) 640-3000

Fax : (876) 640-3001

Sandals Negril – Contact Information

Location : Negril, Jamaica

Mailing Address : P.O. Box 12, Norman Manley Blvd, Negril

Jamaica, West Indies

Phone : (876) 957-5216

Fax : (876) 957-5338

Sandals Royal Plantation – Contact Information

Location : Ocho Rios, Jamaica

Mailing Address : Main Street, P.O. Box 2, Ocho Rios

St. Ann, Jamaica

Phone : (876) 974-5601

Fax : (876) 974-5912

Sandals in Saint Lucia

Sandals Halcyon Beach | Image © Sandals

Sandals Halcyon Beach – Contact Information

Location : Castries, Saint Lucia

Mailing Address : P.O. GM910, Choc Bay, Castries

St. Lucia, West Indies

Phone : (758) 453-0222

Fax : (758) 451-8435

Sandals Regency La Toc – Contact Information

Mailing Address : P.O. Box 399, Castries

Saint Lucia, West Indies

Phone : (758) 452-3081

Fax : (758) 452-1012

Sandals Grande St. Lucian – Contact Information

Location : Gros-Islet, Saint Lucia

Mailing Address : P.O. Box G.I. 2247, Gros-Islet

Phone : (758) 455-2000

Fax : (758) 455-2001

Sandals Resorts in the Bahamas

Sandals Royal Bahamian | Image © Sandals

Sandals Royal Bahamian – Contact Information

Location : Nassau, Bahamas

Mailing Address : P.O. Box 39-CB-13005, Cable Beach

Nassau, Bahamas

Phone : (242) 327-6400

Fax : (242) 327-6961

Sandals Emerald Bay – Contact Information

Location : Great Exuma, Bahamas

Mailing Address : P.O. Box EX-29142

Great Exuma, Bahamas

Phone : (242) 336-6800

Fax : (242) 336-6801

Sandals Resorts in Antigua

Sandals Grande Antigua | Image © Sandals

Sandals Grande Antigua – Contact Information

Location : St. John’s, Antigua

Mailing Address : P.O. Box 147, Dickenson Bay

St. John’s, Antigua

Phone : (268) 484-0100

Fax : (268) 462-4135

Sandals Resorts in Grenada

Sandals Grenada | Image © Sandals

Sandals Grenada – Contact Information

Location : St. George’s, Grenada

Mailing Address : P.O. Box 1636, Pink Gin Beach,

St. Georges, Grenada

Phone : (473) 437-8000

Fax : (473) 444-2561

Sandals Resorts in Barbados

Sandals Barbados | Image © Sandals

Sandals Barbados – Contact Information

Location : St. Lawrence Gap, Barbados

Mailing Address : Dover, Christ Church,

Phone : (246) 620-3600

Fax: (246) 428-3602

Sandals Royal Barbados – Contact Information

Mailing Address : Maxwell Beach, Christ Church,

Sandals Resorts in Curacao

Sandals Royal Curacao | Image © Sandals

Sandals Royal Curacao – Contact Information

Location : Santa Barbara, Curacao

Mailing Address : Santa Barbara Plantation, Porta Blancu,

Newport, Curaçao

Phone : N/A

Social Media for Sandals Resorts

It is possible to contact Sandals Resorts via their social media pages. Here are the social media pages for Sandals.

• Facebook : Sandals Facebook page
• Twitter : Sandals Twitter page
• Instagram : Sandals Instagram page
• TikTok : Sandals TikTok page
• YouTube : Sandals YouTube page

Social media may be an excellent way to follow Sandals for updates, but there are more efficient ways to reach their customer service department. Those who need immediate assistance with reservations should contact their Sandals travel agent or Sandals directly via telephone or live chat.

How can I get Sandals to call me back?

The best way to get Sandals customer service to call you back is to fill out their email contact form . The form asks if you prefer an email or a phone call back. If you select the phone call option, be sure to include your phone number so that a customer service representative can reach you. You may also include a brief message explaining the nature of your inquiry so that the customer service representative can be prepared to address your needs fully. You can also call Sandal’s customer service hotline at 1-888-SANDALS and speak with someone immediately.

What can I expect from Sandals’ customer service?

Most people who have interacted with Sandals customer service find them prompt, efficient, and friendly . There may be a slight wait time, but overall, they are very good.

Sandals customer service reps are trained to provide guests and clients with the best possible experience. They are knowledgeable about the products and services offered by the company and are always willing to help with any questions or concerns. In addition, they are quick to resolve any issues that may arise. Whether you need help booking a room or have questions about the resort, Sandals customer service is always happy to assist.

What is the best way to speak with a live person at Sandals?

One way to speak with a live person at Sandals is to call them directly at 888-726-3257 . The customer service line is open daily from 7 AM to 11 PM EST. Another option is to open a live chat via the Sandals website. To do so, go to the Sandals website and look for the live chat option in the lower right corner of your screen. A customer service representative will then be able to assist you with your inquiry. Whichever method you choose, you’ll always be able to talk to a real person who can help you with whatever question or concern you may have.

What is the average wait time for Sandals Customer Service?

The average wait time for the Sandals customer service hotline depends on several factors, including the time of day and the number of callers ahead of you. However, overall, the wait time is satisfactory. You may have to wait a few minutes to speak with a customer service representative. The live chat feature is usually even quicker , with representatives typically available to chat almost immediately.

If you’re calling about a new reservation, we encourage you to reach out to The Vacationeer team. Your dedicated Sandals vacation planner can handle everything and usually resolve issues quickly.

How do I complain to Sandals?

If you have a problem that the front desk cannot take care of during your stay at a Sandals Resort, try to fix it through customer service. You can reach customer service by phone, live chat, or email. If you cannot resolve the issue through customer service, try contacting their corporate headquarters.

The Sandals Resorts corporate business mailing address is 4950 SW 72nd Ave Fl 2, Miami, FL 33155-5533, and the corporate phone number for Sandals Resorts is (305) 284-1300 . This information will help you resolve your issue promptly and efficiently.

What is Sandals Resorts’ address?

Sandals Resorts is a chain of all-inclusive resorts for couples with locations throughout the Caribbean. Each resort has its own unique address, and you can find the address for a specific resort in the text above. Should you need to mail something to the company, the general business mailing address for Sandals Resorts is 4950 SW 72nd Ave Fl 2, Miami, FL 33155-5533 .

What is the phone number for Sandals Resorts?

The phone number for Sandals Resorts is 1-888-726-3257 . Guests can call this number to speak to a customer service representative about reservations, special offers, and general questions about rooms, food, tipping , and more. Representatives are available seven days a week from 7 AM – 11 PM EST.

Is there a customer service number for Sandals Resorts from the U.K. and Europe?

The best way to contact customer service at Sandals Resorts from the U.K. and Europe is by phone. The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is ++44 207 581 9895 . Alternatively, you can email [email protected] .

If you are calling or emailing, have your reservation number handy so that customer service can quickly and easily locate your file. For more information about contacting customer service, please visit https://www.sandals.co.uk/customer-service/ .

Who do I speak with at Sandals Resorts about dietary concerns?

When it comes to dining and dietary concerns, you’ll want to be sure that you’re concerns are taken seriously. At Sandals, they are happy to help accommodate your needs whether you are vegetarian, vegan, or have food allergies. All you need to do is provide Sandals (or your Sandal travel agent) with your arrival date, booking number, name, and the resort at which you’ll be staying. Then, you’ll be able to speak with the chef upon arrival and work out all the details. This way, you can relax and enjoy your vacation without worrying about what you’re eating.

How do I reach customer service at Beaches Resorts?

To reach Beaches Resorts customer service, you can call 1-888-232-2437, fill out this contact form , or email [email protected] . In addition, you can reach Beaches customer service by sending a letter to PO Box SS-19020, Nassau, Bahamas.

Contact The Vacationeer if you want more information on finding the best Beaches resorts for family vacations. Depending on your vacation goals, they can also help you decide which resort brand is a better fit – Sandals vs. Beaches .

Are you ready to book your Sandals Resort Vacation?

Are you interested in booking a Sandals vacation? Working with a dedicated Sandals travel planner is a great alternative to contacting Sandals customer service.

The Vacationeer are experts in planning vacations to Sandals resorts, and they can help you get the most out of your trip. From determining whether Sandals Royal Caribbean is worth it to finding the most luxurious to the cheapest Sandals resorts , The Vacationeer can assist you at every stage.

Contact The Vacationeer to learn more about their free Sandals planning services. Click HERE for a free, no-obligation quote today!

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Sandals Resorts Certified Travel Agents

When it comes to booking your trip to Sandals, you have two choices. You can book directly with Sandals or work with a travel agent. If you want to book on your own, you can go to Sandals.com, and on this page , you can see the current specials they have.

BUT, you may want to take advantage of the benefits that come with booking with a Certified Sandals Specialist Travel Agent.

Overall, there are a lot of choices that come with booking a Sandals vacation and a Certified Sandals Specialist is going to give you the insight to make those choices easy.

We’re Dan & Michelle, travel enthusiasts, Sandals experts, and members of the Sandal’s Chairman’s Royal Club. We would love to help you plan your travel vacation.

Key Benefits of Using A Sandals Travel Agent

Certified Sandals Travel Agents know the different Sandals Resorts very well, having visited many of them first hand, and can help you make the right choice on resort and room options.- With our expertise, we can prepare you better to get the most out of your stay at Sandals. – We will save you valuable time when planning. – If there is a disruption in your travel, your travel agent will be an advocate for you to remedy the situation.

Why a Certified Sandals Travel Agent?

A Preferred Sandals Specialist is a travel advisor who specializes in booking travel to Sandals locations and is recognized as an expert. We have gone through an extensive education program about Sandals Resorts and keep up to date on the latest information.

We’ve been to all the resorts personally and can give you a ton of details that you won’t find just by looking at the website (like whether there are renovations happening at the property).

When we help clients book their trip, we can give them insights to help them decide the best option for them using our experience.

For example, we can share our experiences dining and let them know which resorts have better food.

Once they have decided on a resort, we can give them our recommendations for restaurants and snacks like where to get the best cocktails, lunches, or our favorite menu items for dinner.

We have also been able to give clients options for excursions and let them know if it will be worth it for them to upgrade their transportation like taking a helicopter or ferry to avoid long windy roads.

Plus, we can help during your trip if any problems come up. We monitor the area for weather issues or other factors that can impact you on your Sandals Vacation, and can easily reschedule flights or make itinerary changes if you need it.

Once a new resort opens, we get there as soon as we can so we can speak to the pros and cons of each resort.

Using a preferred Sandals travel agent can be extremely helpful if you’re not sure which resort you want to go to, or if you’re planning a special occasion trip, such as an anniversary or family reunion. Since we book so much travel with Sandals Resorts, we can make sure that special requests are taken care of.

If you’re planning a destination wedding or your honeymoon , you can even work with a travel consultant who is a Sandals Weddings specialist. They know everything about the various wedding and honeymoon packages available and can match you with the best options and resorts for what you want and we can connect you with the best of the best.

The only downside to using a Sandals Travel Agent is that we are not available 24/7. We are usually available during your travel so if you have an issues we can help you figure it out. But we aren’t always available like a call center.

Our Process

We try to keep things as simple as possible. To connect with a Certified Sandals Travel Agent, just fill out the form below and we will get back to you ASAP. After that we can answer some questions through email and can set up a call to review any questions you have.

When it comes time to book your Sandals Resort package we can take care of that for you and send you and updates leading up to your trip.

Let’s Get Started

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Get started on your journey to paradise by visiting the “Advisor Incentives” tab on  taportal.sandals.com

Sandals and Beaches Travel Agent Rates

Stand By or 20% off   Option 1) Check availability please call  1-800-327-1991  and speak to the interline department.

Option 2) Log in to the Agent Portal , u nder Sales tools, go to Commonly Used Forms and then Incentives, scroll down to the bottom

If you have any questions about the Sandals promotions, please call your local Business Development Manager:

Maureen Barnes-Smith – Vice President, Sales and Marketing, Canada Tel: 1-800-545-8283 ext. 4940 [email protected] C.J Smith – Director of Sales Tel: 1-800-545-8283 ext. 4962 [email protected] Davia “Kenya” McLennon – Reservations Supervisor Tel: 1-800-545-8283 ext. 4973 [email protected] Omar Josephs – Senior National Manager – Groups Tel: 1-800-545-8283 ext. 4955 [email protected] Lorna Richards—National Training Manager Tel: 1-800-545-8283 ext. 4952 [email protected] Winston Chang – BC, SK & YT Tel: 778-229-6386 [email protected] Jordon McGrowder – AB, MB and NWT Tel: 587-336-1841 [email protected]   Robert Smith – Ontario (Eastern) Tel: 416-708-8788 [email protected] Richard Todd – Senior Sales Consultant – Ontario (Western) Tel: 416-573-4165 [email protected] Guy Archambault - Montreal, Gatineau, Northern Quebec Tel: 514-754-2885 [email protected] Sandra Brousseau – Eastern and Central Quebec and Atlantic Canada Tel: 418-454-7805 [email protected]

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Why plan your Sandals trip alone? Contact us today to connect with an experienced Sandals Travel Agent. Our expert advice is free of charge, as we earn standard Travel Agent commissions from resorts and airlines. The service is completely free to you. You receive:

• Expert guidance for finding your ideal Sandals Resort.
• Done-for-you booking using our streamlined process.
• Customer support before, during, and after your travel.
• No fees, hidden charges, or any funny-business

Our team of Sandals Travel Agents are experts in planning romantic travel. Every year, we help over 1,000 couples book their perfect trip. We are a Preferred Sandals Agency and members of Sandals’ Chairman’s Royal Club. Additionally, we are proud members of the American Society of Travel Advisors, the International Air Transport Association, and Travel Leaders Network.

As a Sandals certified Luxury Travel Expert, we can ensure your all-inclusive and adult-only trip to the Caribbean matches your exact needs and preferences.

Contact Our Sandals Travel Agents

Why choose a sandals travel agent.

When planning a vacation to a Sandals Resort , choosing the right travel agent can make all the difference. Sandals Resorts are known for their luxury, romance, and unparalleled all-inclusive experiences , but with so many options and details to consider, the planning process can be overwhelming. This is where a Sandals Travel Agent, particularly one from a preferred agency like Honeymoons.com, becomes invaluable.

Expertise in Sandals Resorts

A Sandals Travel Agent brings a wealth of knowledge about each Sandals Resort. They are well-versed in the nuances that differentiate each location, from the intimate, secluded beaches of Sandals Grenada to the vibrant, cultural atmosphere of Sandals Montego Bay. Their insight into the various amenities, room categories, and dining options ensures that clients select the resort that best matches their vacation dreams.

Personalized Service

Understanding each client’s unique needs is at the heart of what a Sandals Travel Agent does. Whether it’s a honeymoon, an anniversary trip , or a luxury getaway, they tailor their services to create a personalized experience. By taking the time to understand each client’s preferences, they can recommend the perfect resort and activities, ensuring a memorable and stress-free vacation.

Honeymoons.com’s Expertise

As a member of the Chairman’s Royal Club Diamond Elite and a Sandals Preferred Travel Agency, Honeymoons.com stands out as an authority in crafting perfect Sandals vacations.

Credentials and Experience

We have a long-standing relationship with Sandals Resorts, marked by extensive firsthand experience and comprehensive knowledge of each location. Our team of agents is regularly trained and updated on all aspects of Sandals Resorts, ensuring they provide the most current and relevant advice to their clients.

Awards and Recognition

The Chairman’s Royal Club Diamond Elite status is a prestigious recognition that few travel agencies achieve. This accolade is evidence of our commitment to excellence in Sandals vacations, highlighting their unparalleled expertise and dedication to providing the best travel experiences.

Choosing the Right Sandals Resort

Sandals Resorts are spread across some of the most beautiful locations in the Caribbean, each offering its own unique vibe and amenities. Selecting the right one is crucial for ensuring the vacation of a lifetime.

Overview of Different Resorts

Each Sandals Resort has its own character and charm. For instance, Sandals Barbados offers an exotic escape with lush gardens and tranquil beaches, while Sandals Royal Caribbean in Jamaica features private offshore islands for an exclusive, secluded experience. Understanding the distinct appeal of each resort is key to matching clients with their ideal vacation spot.

Tips for Selecting the Right Resort

The selection process for choosing the right Sandals Resort involves considering various factors such as the type of vacation (e.g., relaxation, adventure, cultural exploration), the atmosphere (lively or serene), and specific interests like gourmet dining, water sports, or spa experiences. A Sandals Travel Agent from Honeymoons.com can guide clients through this process, ensuring they choose a resort that aligns with their expectations and vacation dreams.

Tips for Selecting the Right Sandals Resort

The selection process should consider various factors, such as:

• Vacation Style: Whether you’re looking for a tranquil beach retreat or a resort buzzing with activities and nightlife.
• Interests and Activities: Some resorts specialize in water sports, spa experiences, or gourmet dining.
• Occasion: Certain resorts are more suited for honeymoons or anniversaries, offering more intimate settings or special packages.
• Location: Each island has its own culture and landscape, from the lush mountains of St. Lucia to the vibrant atmosphere of Jamaica.

With the guidance of Honeymoons.com’s experienced agents, clients can find a resort that not only meets but exceeds their expectations.

Planning Your Trip with A Sandals Travel Agent

Honeymoons.com simplifies the process of planning and booking your Sandals vacation, ensuring a seamless and enjoyable experience from start to finish.

The Process

• Consultation: The journey begins with a personal consultation to understand your vacation preferences and requirements.
• Recommendation: Based on the consultation, Honeymoons.com provides tailored recommendations for Sandals Resorts and packages.
• Customization: Clients can customize their trip, from room selection to scheduling activities and special experiences.
• Booking: Once the ideal package is chosen, Honeymoons.com takes care of all booking details, including accommodations, flights, and transfers.

Customization Options

Honeymoons.com offers numerous customization options to enhance your Sandals vacation. These include room upgrades, private dinners, spa treatments, and adventure tours. Special requests are also accommodated to celebrate occasions like anniversaries or birthdays.

Support and Assistance

Throughout the booking process and your vacation, Honeymoons.com provides ongoing support and assistance. This includes handling any unforeseen issues, offering travel advice, and ensuring your vacation meets your expectations.

Sandals Resorts are exclusively for couples, offering romantic settings, luxurious accommodations, and comprehensive all-inclusive packages. They provide the perfect backdrop for a romantic getaway.

As a preferred Sandals agency, Honeymoons.com offers expert advice, personalized service, and access to exclusive deals and benefits that enhance the overall experience.

Yes, they specialize in customizing vacations to celebrate special occasions, ensuring unique and memorable experiences tailored to each couple’s desires.

Benefits include personalized service, expert advice, and access to exclusive offers, room upgrades, and special amenities not available to the general public.

Through a personalized consultation, they assess each client’s preferences and recommend the best resort and package that align with their vacation goals and interests.

They offer 24/7 support before and during your trip, handling any issues that arise and ensuring a smooth and enjoyable vacation experience.

Sandals Travel Agent: Should You Use One?

One of the biggest and most popular resort companies in the Caribbean is Sandals, which has a wide selection of adults-only all-inclusive resorts on multiple islands. If you want to vacation or honeymoon at a Sandals resort, you can either book directly or via a Sandals travel agent.

If you feel comfortable with booking yourself, you can visit Sandals.com , where you can view their current deals and make your reservation online.

But even if you don’t think you need the help of a Sandals travel agent , one could still be beneficial.

A travel agent will also give you valuable support from the moment you begin to make your booking to the moment you arrive back home.

One of the most valuable things a Sandals Travel Agent can do is help you select your room and resort using their experience and expertise without bias that a Sandals employee might have.

There are tons of decisions to make when booking a trip to Sandals, from choosing which resort to deciding on the right room and extras. A Sandals travel agent can help streamline these decisions and help you create the vacation of your dreams.

Let our Certified Sandals Specialist Help You

What Is a Sandals Travel Agent / Certified Sandals Specialist?

A Certified Sandals Specialist is a travel advisor who specializes in booking honeymoons and vacations at Sandals resorts. They are officially recognized as an expert when it comes to staying with Sandals, as they have not only gone through an extensive educational program about Sandals resorts, but also have plenty of personal experience with the resorts. 

Sandals travel agents not only keep up to date on all of the latest information regarding the Sandals portfolio, but they have also been to most of the results personally. Their in-depth knowledge can provide you with important information that you won’t find just by looking online.

Benefits of Using a Certified Sandals Travel Agent

There’s a huge range of benefits to working with a certified Sandals travel agent. Let’s take a look at the many ways in which one of these agents would be able to assist you. 

A Sandals Travel Agent Knows the Resorts 

With a portfolio of 18 resorts as of early 2024, Sandals has a huge range of properties to choose from. A Certified Sandals Specialist has usually visited many of these resorts themselves and can help you figure out which resort to visit, as well as which room or suite is most suitable for you. 

A Sandals Travel Agent Can Help You to Prepare 

These travel agents are also experts in traveling to the Caribbean and can help you prepare for your stay with special tips about your special location. They will also help you make any important decisions in advance, such as restaurant or excursion bookings.

They will also give packing advice, ensuring that you bring everything you need and nothing that you don’t! Sandals provides a lot of amenities, and it can be easy to overpack. 

Your Sandals travel agent will help you be completely prepared so that you can have the best possible trip. 

A Sandals Travel Agent Can Save You Valuable Time

Since they have so much first-hand knowledge to offer, a Certified Sandals Specialist can save you a lot of time when planning your vacation. 

You won’t need to spend hours researching, since you will have someone with enough experience to answer all your queries. 

A Sandals Travel Agent Can Save You Money

While you can find discounts and deals on the Sandals website, a Sandals travel agent will have inside knowledge of all the best ways to maximize your stay for the least amount of money. They will be able to advise you on which extras are worth it, when to travel to get lower rates, and which resorts offer the best value.

A Sandals Travel Agent Can Help If Something Goes Wrong 

If you experience any difficulties while traveling, such as a disruption, flight delay, problems with your transfers, or issues at the resort, your Sandals travel agent will be there to find a solution and help your vacation get back on track.

A Sandals Travel Agent Can Make Your Special Occasion Amazing

Booking your trip through a travel agent can be extremely helpful if you are traveling for a special occasion. Whether it’s an anniversary, honeymoon, birthday, or family reunion, a Sandals travel agent can plan all the celebratory details and manage any special requests you may have. 

If you’re planning something extremely special such as a destination wedding, you can even work with a Sandals Wedding Specialist. These are the go-to people when it comes to planning your dream destination wedding, as they are so familiar with the various Sandals wedding packages that they are able to match you perfectly with the best options. Their expertise can certainly go the extra mile in making your big day one to remember.

When You Don’t Need a Sandals Travel Agent

You typically won’t need the assistance of a Sandals travel agent if you routinely visit Sandals tesorts and are comfortable with making the booking yourself online. 

That said, it is still well worth consulting with one as they may be able to help find you special deals that are not otherwise available to the public.

Tips for Selecting the Best Sandals Travel Agent for You

It’s important to find the right Sandals travel agent for you, as you will be working closely together and trusting them with your dream trip. 

When it comes to selecting the best Sandals travel agent, it’s important to have a meeting either face-to-face, over the phone, or online. 

During your conversation, ask about their personal knowledge and firsthand experience with Sandals resorts. You should also ask about their experience in planning your type of trip. This is especially important if it’s a vacation you’re taking for a special occasion, such as an anniversary or honeymoon.

A few other things you may want to ask a potential Sandals travel agent are:

• Which destination would be best for your budget/dates/reason for travel
• Any legal documentation you may need to take with you, or visas you may need to prepare.
• What other types of add-ons they can help you with (booking airport lounges, flights, upgrades, etc.).

How to Find a Certified Sandals Travel Agent

Finding a reputable certified Sandals travel agent can be a daunting task. It’s important to find one you can trust.

Fortunately, we have quite a few Certified Sandals Specialists on our team who can help you plan the Sandals honeymoon or vacation of your dreams; just reach out via our Contact Us page to get started!

Here are some details about a few of our expert Sandals travel agents:

Not only is Dan Bagby an expert on the Caribbean, but he has also personally visited every Sandals resort and is one of a select few Diamond Elite members of the Sandals Chairman’s Royal Club.

Dan is also an expert in culinary experiences, so if you’re looking for the Sandals resort with the best restaurants, cooking classes, or local cuisine, then he’s your go-to person!

Michelle Burnett

Michelle Burnett is a Certified Sandals Specialist and has also visited all of the Sandals resorts across the Caribbean.

She is also passionate about photography, so if you’re looking for the most picturesque spots on vacation to take some Insta-worthy snaps, then she can help you out!

Shannon Hanes

Shannon is a honeymoon and destination wedding specialist, as well as not only a Certified Sandals Specialist but also a Certified Sandals Weddings Specialist!

Shannon is especially knowledgeable about the islands of St. Lucia , Antigua , and Jamaica . If you’re planning on a trip to any of these, she can give you great advice on what to see outside of the resort.

Jenn Beherndt

Jenn is a Travel Design Specialist with extensive experience in the Caribbean. She is an expert in all-inclusive resorts and is also a Certified Sandals Specialist.

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Sandals Cancellation Policy: Here’s What You Need To Know

I t could be a family emergency, urgent work matters, a health concern, or inclement weather. These are just some reasons why you or other travelers may cancel their reservations. If you’ve booked your stay at Sandals Resorts , knowing the Sandals cancellation policy might come in handy. This way, you know the best course of action to take and avoid possible penalties.

Sandals offers the best all-inclusive deals at one of their 18 most luxurious resorts in the Caribbean. While you might have done your best to prepare for your trip, unanticipated things could pop up. For such scenarios, you should know the terms and conditions for your accommodations, amenities, transportation, or other services. Below is a quick guide about the cancellation policy of Sandals resorts.

Different Ways To Cancel Your Sandals Reservation

Here’s how to cancel your Sandals reservation:

1. Ask The Help Of Your Travel Agent

If you used the services of a travel agent, you can coordinate with the company to cancel the reservation for you. Likewise, if you booked with their worldwide representatives like Unique Travel , you contact them to ask about the cancellation policy and do what’s best for your schedule and pocket.

2. Call Sandals Directly

Sandals is always ready to help. Whether you need to ask something about your booking or if you need to cancel your Sandals reservation, you can contact their customer service hotline at 1-888-SANDALS.

3. Email Sandals

If you do not have the time to call them, you can email Sandals. Tell them about your concerns regarding your vacation by sending them an email at [email protected] . The department operates between 9:00 am and 5:00 pm Eastern Standard Time from Mondays to Fridays. They’re closed on weekends and national holidays in the United States.

4. Visit the Sandals Website

You can also cancel your Sandals reservation or ask for details about the Sandals cancellation policy by chatting with them. Visit the website, and you’ll see a live chat icon on the lower portion of the screen. Click that, and you’ll be able to begin a conversation with a Sandals representative during business hours. Make sure you have your Sandals booking number handy.

Sandals Cancellation Policy: The Basics

There could be unforeseen circumstances that may force you to push the date or, worse, cancel your Sandals honeymoon or vacation. If you’re in such an unfortunate situation, we have outlined helpful information for you about changes to or cancellation of your reservation at Sandals.

Changes To Your Sandals Reservation

If you don’t need to cancel your Sandals reservation but need to make some changes, be aware you might incur some penalties. Here’s what you need to know if you wish to your reservation revised:

• Revisions on Travel Date: Be ready to pay a revision fee of $200 per person and incur additional costs based on the terms and conditions of your stay.
• Other Revisions To Booking: If you need to reduce rooms, the number of nights, or category, you need to pay a revision of $200 per person and additional penalties if you request 45 to 31 days prior to travel. Revision requests received 30 days or less before the travel date will be subjected to full penalty.
• Changes to the travel date, reduction of nights, rooms, or category downgrading: These are not allowed within the full penalty period or within a calendar month or less prior to your arrival.

Take note that you can only do one name change per reservation. Remember that you only have a six-month travel date revision window from your original travel dates. If you decide to cancel after revising your reservation, cancellation penalties for the original travel date shall apply.

Can You Cancel Your Sandals Reservation At Any Time?

While you can cancel your Sandals reservation when something unexpected happens, the Sandals cancellation policy might impose some penalties.

The Sandals policy requires full payment of your booking 60 days prior to your date of travel. The latest cancellation policy of Sandals makes bookings fully refundable up until 45 days prior to your trip. You must shoulder a 50% penalty if you cancel 45 to 31 days before your travel. A full penalty is imposed if you cancel 30 days or less from your scheduled travel date.

Non-Refundable Special Deposit and Payments

If you’ve booked an overwater bungalow or villa, or one of the seaside or poolside bungalows, be aware that deposits for such luxury accommodations are nonrefundable. For the over-the-water bungalow or villa, it’s $2,500. The non-refundable fee for the poolside or seaside bungalow is $1,000.

Sandals Hurricane Policy And Other Special Conditions 

If there are scenarios beyond the control of Sandals that would force them to suspend the operation or limit access to their facilities, amenities, activities, and other inclusions, take note that the resort shall not be held liable. In inclement weather that may include strong winds, heavy rains, storms, flooding, or hurricanes, the safety of guests and personnel is a top priority. The staff will not hesitate to impose, for example, the Sandals hurricane policy if necessary.

How To Avoid Sandals Cancellation Penalties?

If you want to avoid hefty cancellation fees, get travel insurance . It gives you peace of mind that you can change your scheduled holiday if needed. Such coverage will also refund you for the cost of your stay or the cost of flights if the insurance covers the reason for cancellation. Travel insurance may also help you with emergency evacuation, medical expenses, baggage, or trip interruption.

Don’t Plan Your Trip Alone

Are you planning to book your stay at a Sandals resort? We have a team of experienced travel advisors who can expertly guide you.  As a member of the prestigious Sandals Resort Chairman’s Royal Club, we aim to meet and exceed your expectations. We can do the heavy lifting and book everything for you so you can make the most of your Caribbean holiday. We do this for free. You don’t have to worry about hidden fees or charges. Connect with our Sandals Travel Agents today .

The post Sandals Cancellation Policy: Here’s What You Need To Know appeared first on honeymoons.com .

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