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Contacts & Important Links

Make sure you contact the right departments when looking for information, questions, and assistance with your vacation before, during and after travel!

Apple Vacations Contact Center/Reservations

Call us at 1-800-517-2000 or email [email protected] . Our Contact Center is open during the following hours:

• New reservations: Daily from 9AM-12AM ET
• Service for existing reservations: Mon-Sat from 9AM-7PM ET

Last Minute Cancellations: If you need to cancel your vacation within 24 hours of departure, call your travel agent or 1-800-517-2000. After business hours, call 1-855-572-9893.

During Travel (Stateside Contact):  Please call 1-855-572-9893.

Other Contacts & Links

Airport Parking/Airport Hotel Specials: View parking specials .

Customer concerns (post-travel): Email [email protected] .

Destination Weddings: View destination wedding information .

Professional Travel Advisors: Find a travel advisor .

Gift Certificates: View gift certificate information .

Group Travel: View group travel information or call 1-800-815-9000.

Lost items in flight/transfer/resort: Email [email protected] .

Price Match: View price match information .

Promo Codes: View promo code information .

Travel Protection: View Travel Protection Plus information .

Terms & Conditions: View our terms , including cancel, change and refund policies.

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BeachBound ®

For travelers who love the beach, BeachBound ®   is a vacation company that offers an array of beaches in over 70 destinations, worldwide.BeachBound is different from other travel sites, offering uniquely curated beach experiences, encompassing beach, culture, adventure and so much more.

Apple Vacations ®

Enjoy the convenience of one-stop shopping. Your Apple Vacations ®  includes flight, hotel, and transfers - or choose an all-inclusive resort where your meals, drinks, and more are included - and all for one affordable price.

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Southwest Vacations ®

Southwest Vacations ®  is committed to its customers, and has the goal of providing them with a superb vacation experience from beginning to end. From the planning stages, to the vacation itself, and all the way to their return home. 

United Vacations ®

United Vacations is the full-service vacation brand for United Airlines ® . As a preferred partner United Vacations offers an attractive combination of prices, policies and benefits on United Airlines with access to the airlines worldwide route network.

Hands-on: The best iOS features to upgrade your travel experience [Video]

I was recently lucky enough to go on a great vacation where we spent eight days traveling across Europe. One of the things I noticed was just how helpful my iPhone was throughout this experience. Yes, we all know that we can use maps to help us navigate new cities and geographies. But did you know that you could convert currencies directly in the Notes or iMessage apps? Or that you could create a shared library so everyone on the trip can see all the pictures you took. I found over 25 iOS features that are specifically built into iOS to enhance and make your travels easier.

Check out our video below for a hands-on look and walkthrough of all the features mentioned!

Translation in iOS

Translation has to be one of the most important aspects of travel. We spent time in both Belgium and the Netherlands, and while there are many English-speaking people, it is great to quickly look up what certain words or phrases mean. Locals seem to appreciate that.

Now yes, Apple has created a dedicated iOS app called Translate that, by default, is on your phone. It’s extremely robust. It allows you to look up words and phrases quickly, you can use text or voice, and it even has a live conversational aspect to it. But the beauty of translation is that it is built in throughout all of your Apps in iOS

You can write out full paragraphs in iMessage and translate them to another language and send it off. You can take a picture of a sign and use Visual Look up to translate the text in your photos app and so much more. Watch our video above to see how it all works!

Currency & unit converters

Unless you are one of the few countries that uses the imperial system of measurement, you will need a unit converter to go from miles to kilometers, ounces to grams, or gallons to liters. Just like the translation app, there are currency and unit converters built right into you iPhone in most of its applications. For example, if someone sends you an iMessage to buy 2 kilograms worth of chicken, that unit of measure will be underlined. You can then long press it, and it will convert it to pounds and ounces right away so there is no discrepancy.

This is true of pretty much any unit of measure. Your iPhone can convert currencies in real time, it can convert temperature values and different units of measure as I mentioned. This works across all of your native Apple apps. You can use it in the Notes app, in iMessage, when taking a photo and so much more. This was a big save when I was ordering a steak at dinner and it was a grams!

Flight tracking

Similar to how the conversion works, you can also track flights in real-time in the same way. Now, this is very simple and gives you basic information. There are other apps like Flight Tracker and Flighty that allow you to create accounts, track the history of flights, and see airport data. But if you just want to get real-time info on when your plane is leaving, how far along the flight it is, and any delay information, all you need is your iPhone. If you are picking someone up from the airport, all they have to do is send you their flight number and, again, iMessage will underline that flight number and allow you to view the flight data and all the information needed!

Shared audio

Shared audio might have been our most used during the trip. My wife and I took two flights and seven trains during our travels. So to pass the time we wanted to watch movies or shows together on my iPad. Yes, we could have shared one AirPod each, and that would have been fine. But we both have a pair of AirPods Pro. This is where the Apple ecosystem magic comes into play. Apple products have a feature called Shared Audio, which does exactly what you think. It syncs audio to two different pairs of headsets where the audio source is coming from one device.

To set this up:

• Bring the other person’s AirPods close to your device.
• Open the Airpods Case
• The iPhone will ask if you want to connect the other person’s AirPods
• Boom, you are connected to someone else’s AirPods while being connected to yours as well

The other travel features

As I said, there are over 25 different iOS features that are built in to make your life easier when to comes to travel. Of course, other apps provide more features, but the ones that are built right into your phone are more than enough to help you get around a foreign country. From landmark visual look-ups to transit info in maps to shared notes to help keep itineraries between multiple people. Be sure to watch our video here to get a hands-on tutorial on how to get these features working for you!

What is your favorite iOS feature that no one talks about? Lets discuss in the comments below!

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Fernando Silva started off his professional career in the enterprise technology space with his primary focus being moving large organizations from onsite legacy technologies to a more modern cloud infrastructure. All the technologies he dealt with were mostly in the Microsoft arena but he was always a lover of Apple at heart.

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Apple travel co., ltd, 蘋果旅行社有限公司  .

APPLE TRAVEL COMPANY LTD

Apple Travel Co., Ltd is your One-Stop Travel Agent and was incorporated in Hong Kong in 1998. It offers a full range of product & services ranging from Corporate Ticketing, Leisure Tour Packages to handling Visa applications. Over 90% of Apple Travel’s customers are repeat customers who are highly dependent on Apple Travel in providing them with the most competitive options in air-ticketing as well as leisure travel packages.  

Apple Travel is located in Discovery Bay, Hong Kong and has continued to be the travel agent of choice in this niche market serving both the local and expatriate community in Hong Kong. With over 18 years’ experience, Apple Travel is well entrenched in the Discovery Bay & all Hong Kong service infrastructure and has attained Top-of-Mind awareness amongst the community. In addition, Apple Travel is also a member of the Travel Agent’s Association of Hong Kong and is accredited under the Quality Tourism Services (QTS) by the Hong Kong Tourism Board; thereby meeting the high standards of product quality and service.  

Apple Travel has consistently been able to achieve a high level of service and credibility due to its excellent contacts with international air carriers such as Cathay Pacific, Singapore Airlines, China Airline, Japan Airline, United Airline, British Airways and Most of Majors Airlines, Hotels & Resorts also Would Cruises, Car Rentals reservation and Visa Applications as well in the world…. It has negotiated the most competitive airfares which have been passed on to its customers and is one of the primary reasons

Apple Travel has a high retention of repeat customers. In addition to air-ticketing, Apple Travel also works with these carriers to offer High Quality Travel packages at affordable prices to its customers. Last 18 years Apple Travel average annual sales turn-over has an est. HKD 20,000,000. It currently employs 10 staff and many of them are long-serving employees who have remained with the company for more than 10 years. These highly experienced employees are therefore able to offer bespoke solutions balancing optimized routings with the most competitive air-fares to its customers. This has been one of the main factors that have allowed Apple Travel to be the No. 1 Agent in Discovery Bay.

With its long-standing history and track-record, Apple Travel remains customer-centric and pledges to continue providing high quality travel holidays and air-ticketing to it loyal base of customers and being an integral cornerstone of the Discovery Bay community and all Hong Kong.

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Zero Liability Protection

Whether you pay in store, over the phone or online, you’re not responsible in the event someone makes unauthorized purchases with your card 1 . To learn more about Zero Liability, visit mastercard.com/zeroliability .

Mastercard ID Theft Protection TM

Monitor your credit file for fraud, receive alert notifications about suspicious activity and get assistance from a resolution specialist 2 . To enroll, visit  applecard.idprotectiononline.com .

ShopRunner is an online membership that unlocks free two-day shipping and free returns at dozens of top stores, including Under Armour, Saks OFF 5TH, Bloomingdale’s, and more. Valued at $79 per year, you can enjoy this exclusive perk for free. Sign up now at shoprunner.com/mastercard .

Mastercard Travel & Lifestyle Services

With Mastercard you can always feel like a VIP. Enjoy free nights at partner hotels, hundreds of staycation offers, amenities and upgrades at properties in our portfolio, savings and status upgrades on cars and RV rentals and personal airport concierge service for that extra peace of mind. To book travel, visit travel.mastercard.com 3 .

Priceless Experiences®

With Priceless Experiences, you can make memories that will last a lifetime, including playing a round of golf with a legendary pro player, enjoying a virtual cooking class with a celebrity chef, jumping into online fitness, wellness and lifestyle lessons, and much more. Start exploring at priceless.com .

Priceless Golf

Mastercard gets you access to the TPC Network of clubs, travel packages to bucket-list destinations, golf schools, and much more. World and World Elite cardholders can secure tee times through the Hidden Network of private courses and enjoy Honorary Observer and Pro-Am positions at select PGA TOUR events. To learn more and book your Mastercard Golf experience, go to priceless.com/golf .

Terms and conditions

1. Conditions and exceptions apply.

2. Certain terms, conditions and exclusions apply. Cardholders need to register for this service. This service is provided by Iris® Powered by Generali. Please see your guide to benefits for details or call 1-800-MASTERCARD.

3. Certain terms, conditions and exclusions apply. Visit travel.mastercard.com for full details.

5 Of The Best Apple Watch Apps For Keeping Safe While Traveling

W hether traveling across the country or to the other side of the world, safety is always a concern when venturing into unknown territory. Things can happen in the blink of an eye and easily catch you off guard, compromising your security and well-being. While your main focus will be your trip, it's important to maintain situational awareness, especially when traveling to new places. The good news is, if you're traveling with your Apple Watch, you have access to several apps that can help keep you safe on your journey.

These apps do everything from keeping you up to date on weather conditions to helping loved ones keep track of your whereabouts. If you don't know the local language, they can help you in a bind by ensuring language barriers don't compromise your safety. It's like having a personal travel companion, delivering real-time information to your wrist. Before getting started, optimizing your Apple Watch's settings for the best experience is a good idea.

Ready to gear up for your travels? Here are five Apple Watch apps to install before starting your next big adventure.

Read more: 12 Smart Gadgets You Didn't Know Existed

Noonlight: Feel Protected 24/7

If your travel plans involve exploring the diverse landscapes, attractions, and cities within the U.S., Noonlight: Feel Protected 24/7 can give you peace of mind during your travels. A silent panic button is at the center of this app, allowing you to discreetly signal for help in situations where it would be unsafe to make a phone call. Its real-time location tracking ensures emergency responders can find your exact location and get you the help you need if something goes wrong.

The app's automatic dispatch feature automatically sends emergency services to you if you can't confirm your safety, ensuring you get the help you need in a timely manner. The app is especially useful if you're traveling solo. It allows you to share your real-time location with family and friends, giving them peace of mind and ensuring you're never truly alone.

In an emergency, the app will notify your contacts and emergency services. If you're traveling with a group, each group member can share their location, making it easy to find each other if you become separated. Unfortunately, this app doesn't work outside of the U.S.

iTranslate Converse

Sometimes, our rusty high school Spanish, French, or other language isn't enough to get by in a foreign country. If that sounds like you and you're traveling to a country where English isn't widely spoken, a translation app is a no-brainer, and iTranslate Converse is one of the best available. The app is designed for instant two-way voice conversations in 38 languages.

Let's say you get lost in a country surrounded by unfamiliar places and faces and need to ask someone a question to get to your destination. All you have to do is speak your question into the app, which will translate your words into the local language. The person you're asking a question to hears the translation and can respond in their language, with the app translating their response back into Engish for you, bridging the communication gap instantly. With this app on your wrist, you'll confidently travel overseas, knowing you'll be able to make yourself understood in the local language.

Carrot Weather: Alerts And Radar

Traveling involves stepping into the unknown, and weather can often be one of the most unpredictable elements. That's why taking Carrot Weather: Alerts and Radar with you on your next trip is a good idea. The app does everything you'd expect a weather app to do and more, with hyperlocal forecasts, real-time alerts, and interactive weather maps to ensure you're ready for whatever Mother Nature has in store.

One of the app's stand-out features is its hyperlocal weather updates, which provide location-specific information tailored to your exact location. Let's say you're hiking in a mountainous region; with this app, you won't just get generic weather information for the entire mountain range. Instead, it'll be specific, real-time data for your exact trail.

If a storm is approaching, the app will send you immediate alerts, giving you enough time to find shelter or turn back, helping to ensure your safety. The app is consistently updated, so you'll always have the latest information on temperature, precipitation, wind speed, and other variables, giving you the tools to make informed decisions while traveling.

Citymapper: Live Transport

Finding your way around a new city while traveling can sometimes feel overwhelming, so having an app like Citymapper: Live Transport on your wrist is priceless. From Los Angeles to Tokyo and many other cities in between, this app provides detailed transit information, helping you get from point A to point B in one piece. The app helps keep you safe by providing real-time information on public transportation, lessening the uncertainty and vulnerability of traveling in unfamiliar urban environments.

When you install the app, you'll get instant updates on transit route schedules, delays, and alternative routes, helping you find the correct route and reducing the risk you'll get lost. Its real-time departure information comes in especially handy at night, reducing the time you spend waiting at bus stops or train stations when safety might be a concern. There are a lot of outstanding apps for the Apple Watch , and when it comes to travel safety, Citymapper is among the best.

Virtual Halo

If your travels will take you overseas and you want to ensure your family and friends can monitor your safety and location in real-time, Virtual Halo can help. The app is available in over 60 countries, so chances are you can use it at your next destination, allowing you to create your own personal safety net with emergency contacts and alerts. With a quick tap, you can send an SOS alert to pre-selected contacts if you ever find yourself in a dangerous situation while traveling domestically or abroad. The alert includes the street address closest to your location and a link to view it on a map.

If you're traveling alone, you'll appreciate the app's journey alert, which lets you share your travel details and expected arrival time with your contacts. If you don't reach your destination as expected, your contacts can take immediate action, checking in to ensure you're safe or contacting emergency services if necessary. Suppose you're traveling with friends or family and want to keep track of their locations while exploring your destination separately. In that case, you can use the app's location tracking to keep up with everyone's whereabouts.

Read the original article on SlashGear .

Use eSIM while traveling internationally with your iPhone

Learn about the options and benefits for using eSIM while traveling abroad.

Learn about the benefits of traveling with eSIM

eSIM is more secure than a physical SIM because it can't be removed if your iPhone is lost or stolen.

With eSIM, you don't need to obtain, carry, and swap physical SIM cards (which can also be lost), or wait for them to arrive by mail.

You can have two eSIMs active on supported iPhone models at the same time. This could, for example, include one eSIM for your home and another eSIM for the place you're visiting.

You can swap which of your stored eSIMs are active simply by changing your selections in Settings. This might be helpful if you travel regularly to the same places.

What you need

An iPhone XS, iPhone XS Max, iPhone XR, or later

A wireless carrier or worldwide service provider that supports eSIM

Your iPhone must be connected to a Wi-Fi network*

If your iPhone has a SIM tray, you can use both a physical SIM and an eSIM while traveling internationally

Learn more about eSIM on iPhone

eSIM on iPhone isn’t offered in China mainland. In Hong Kong and Macao, some iPhone models feature eSIM. Learn about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong, and Macao . For travelers visiting China mainland who wish to use an eSIM for prepaid data plans, these are offered by many worldwide service providers .

Roam internationally with your existing carrier

Carriers might include international roaming on select data plans without additional fees.

Alternatively, your carrier might offer affordable travel passes or plans that you can purchase ahead of time to use at your destination.

International roaming with an eSIM works the same as roaming with a physical SIM.

Your carrier might offer the ability to digitally manage your eSIM plan and add more data as needed.

To learn more, contact your carrier.

Learn more about cellular data roaming options for traveling internationally

Purchase an eSIM from a local carrier in the country or region you're visiting

Find carriers around the world that support eSIM on iPhone .

If your iPhone is locked to a carrier, it can be used only by that carrier. You can add multiple eSIMs and plans through that carrier. To check if your iPhone is unlocked, go to Settings > General > About. If your iPhone is unlocked, "No SIM restrictions" appears next to Carrier Lock. Learn how to unlock iPhone for use with a different carrier .

Many carriers offer prepaid plan options that you can purchase from the carriers' websites or apps before you arrive, or in person after arrival, through a carrier kiosk at the airport, carrier store, or other location. Carriers will provide steps to activate your eSIM digitally, like with a QR code or carrier app. Depending on local regulations, you might be asked to show identification (like your passport) to purchase. These prepaid carrier options might offer more affordable local plans for data, voice, and text. Check with individual carriers for details.

In addition to purchasing a prepaid eSIM plan, you might wish to get a postpaid account if you plan to be in another place for an extended time.Carriers around the world that support eSIM offer postpaid plans. Depending on the country or region, you might need proof of local residency, an established local bank account, or credit card.

On your iPhone, you can store eight or more eSIMs, which can be used as needed. On supported iPhone models, you can use two eSIMs at the same time . Carrier fees might apply. Contact your carrier for information.

Purchase a prepaid data eSIM from a worldwide service provider

Many worldwide service providers offer prepaid data plans . These plans allow you to stay connected in over 190 countries and regions when you travel. Carriers offer plans that differ by the amount of data and duration. You can also purchase a plan before you travel.

Apps that offer data only eSIM plans are available on the App Store on your iPhone .

While you're abroad, you can use a data-only eSIM as your secondary line and have two active eSIM plans on supported iPhone models.

The capabilities on your primary line will continue to work when you add a data-only eSIM for cellular data. For example, you might keep your primary line for your home and set up a data-only eSIM plan as your secondary line while traveling.

To choose your data line, go to Settings > Cellular > Cellular Data. You can continue to use FaceTime, iMessage, and other apps to make VoIP calls or send messages while you're traveling.

You can also turn data roaming on and off on your home line in Settings > Cellular > Cellular Data. Carrier fees might apply.

If you purchased an iPhone 14 model or later in the United States but will use it while living in a different country or region

You can activate an unlocked iPhone 14 model or later that you purchased in the United States with over 400 carriers in 100 markets worldwide that support eSIM on iPhone . Contact your carrier to confirm that they support eSIM on your cellular plan. Also, check iPhone cellular band support for country compatibility.

Many worldwide service providers also offer prepaid eSIM data plans for long-term use in countries and regions across the world.

* iPhone 14 models and later that are eSIM-only can activate without a Wi-Fi network.

Explore Apple Support Community

Find what’s been asked and answered by Apple customers.

Contact Apple Support

Need more help? Save time by starting your support request online and we'll connect you to an expert.

Lose your knack for losing things.

AirTag is a supereasy way to keep track of your stuff. Attach one to your keys, slip another in your backpack. And just like that, they’re on your radar in the Find My app, where you can also track down your Apple devices and keep up with friends and family.

Let the search party begin.

iOS 17 lets you share AirTag with up to five people. So items that everyone uses — like an umbrella, a bike, or the family car keys — can be tracked by friends and family.

Ping it. Find it.

Misplacing something like your wallet doesn’t have to be a big deal when it has AirTag attached. You can play a sound on the built-in speaker by going to the new Items tab in the Find My app. Or just say “Hey Siri, find my wallet.” If it’s hiding nearby — like under the couch or in the next room — just follow the sound and your search is over.

Cold. Warm. Warmer. Hot.

If your AirTag is nearby, your iPhone can lead you straight to it with Precision Finding. 1 – which shows you the exact distance and direction to head in – thanks to built‑in Ultra Wideband technology.

Get by with a little help from hundreds of millions of friends.

When youʼve left something far behind, like at the beach or the gym, the Find My network — hundreds of millions of iPhone, iPad, and Mac devices around the world — helps track down your AirTag. And itʼs designed to protect your privacy every step of the way.

How does it work?

Your AirTag sends out a secure Bluetooth signal that can be detected by nearby devices in the Find My network. These devices send the location of your AirTag to iCloud — then you can go to the Find My app and see it on a map. The whole process is anonymous and encrypted to protect your privacy. And itʼs efficient, so thereʼs no need to worry about battery life or data usage.

Lost Mode makes finding things even easier.

Just like your other Apple devices, AirTag can be put into Lost Mode. Then, when it’s detected by a device in the network, you’ll automatically get a notification. You can also set it so someone can get your contact info by tapping your AirTag with their NFC-capable smartphone — that’s the same technology that lets people pay for things with their phones.

Privacy is built in.

Only you can see where your AirTag is. Your location data and history are never stored on the AirTag itself. Devices that relay the location of your AirTag also stay anonymous, and that location data is encrypted every step of the way. So not even Apple knows the location of your AirTag or the identity of the device that helps find it.

AirTag is designed to discourage unwanted tracking. If someone else’s AirTag finds its way into your stuff, the network will notice it’s traveling with you and send your iPhone an alert. If you still havenʼt found it after awhile, the AirTag will start playing a sound letting you know it’s there.

Of course, if you happen to be with a friend who has an AirTag, or on a train with a whole bunch of people with AirTag, don’t worry. These alerts only get triggered when an AirTag is separated from its owner.

Beautifully simple.

A one‑tap setup instantly connects your AirTag with your iPhone or iPad. Enter a name for your AirTag, attach it to the item you want to track, and youʼre good to go. Want AirTag notifications on your Apple Watch, too? No problem.

Learn more about the Find My app

Long live the battery.

AirTag is designed to keep going more than a year on a standard battery you can easily replace. 2 And your iPhone lets you know when itʼs time to pop in a new one.

Splish, splash.

Let’s say you’ve tagged your keys and — oops — drop them in a puddle. Or they’re in the path of a colossal spill. Hey, that’s okay. Your AirTag is water resistant. 3

Initial it. Emoji it.

When you buy your AirTag from the Apple website or Apple Store app, you can have it personalized with your initials. An emoji. Or both. Itʼs free and easy, and it adds some fun.

Use AR to see it from every angle.

Open this page using Safari on your iPhone or iPad.

More color. More fun. More you.

It’s easy to attach AirTag to just about anything with colorful key rings and loops from Apple. AirTag comes individually or in a 4 pack. Happy tagging.

Shop Apple AirTag accessories

AirTag Hermes

A partnership based on meticulous craftsmanship and shared values continues. Three handmade leather pieces — a luggage tag, bag charm, and key ring — each come with an exclusive AirTag Hermès etched with the iconic Clou de Selle signature. This is form and function at their finest.

Shop AirTag Hermès

AirTag Tech Specs

Diameter: 1.26 inches (31.9 mm)

Height: 0.31 inch (8.0 mm)

0.39 ounce (11 grams)

• Rated IP67 (maximum depth of 1 meter up to 30 minutes) under IEC standard 60529
• Bluetooth for proximity finding
• Apple-designed U1 chip for Ultra Wideband and Precision Finding
• NFC tap for Lost Mode

Built-in speaker

• User-replaceable CR2032 coin cell battery
• Accelerometer

The Find My app is compatible with these iPhone accessibility features:

• Invert Colors
• Larger Text
• Compatibility with braille displays
• iPhone and iPod touch models with iOS 14.5 or later
• iPad models with iPadOS 14.5 or later

Operating ambient temperature: −4° to 140° F (−20° to 60° C)

• AirTag with CR2032 coin cell battery installed
• Documentation

AirTag and the Environment

Apple takes a complete product life cycle approach to determining our environmental impact. Learn more

AirTag is designed with the following features to reduce environmental impact:

• 100% recycled tin in the solder of the main logic board
• Mercury-free
• Beryllium-free

Apple and the Environment

Learn more about Apple’s dedication to reducing the environmental impact of our products and process. Or read our Product Environmental Reports for detailed information on the environmental performance of every Apple product.

Apple takes a holistic view of materials management and waste minimization. Learn more about how to recycle your AirTag

Wishing you a prosperous Chinese New Year 2024!

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SPECTACULAR SWITZERLAND + ITALY

MESMERIZING MOROCCO

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HOKKAIDO YUKI MONOGATARI + ICE BREAKER CRUISE

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Charter flight.

CHARTER FLIGHT TO URUMQI - ANCIENT SILK ROAD

CHARTER FLIGHT TO URUMQI - ENCOUNTER NORTHERN XINJIANG

CHARTER FLIGHT TO URUMQI - EXOTIC SOUTHERN XINJIANG

CHARTER FLIGHT TO URUMQI - GLORIOUS SILK ROAD

CHARTER FLIGHT TO HOKKAIDO - WHITE HOK LOVE STORY BY PREMIUM CLASS

CHARTER FLIGHT TO TOHOKU - WHITE MYSTERIOUS TOHOKU BY PREMIUM CLASS

CHARTER FLIGHT TO HOKKAIDO - WHITE HOK LOVE STORY + 2 NIGHTS ONSEN BY ECONOMY CLASS

CHARTER FLIGHT TO HOKKAIDO - WHITE HOK LOVE STORY + SKI RESORT BY ECONOMY CLASS

CHARTER FLIGHT TO TOHOKU - WHITE MYSTERIOUS TOHOKU BY ECONOMY CLASS

CHARTER FLIGHT TO HOKKAIDO - KEMBARA HOKKAIDO BERSAMA SYADA BY ECONOMY CLASS

CHARTER FLIGHT TO HOKKAIDO - JOM HOKKAIDO BERSAMA MYRA BY ECONOMY CLASS

CHARTER FLIGHT TO HOKKAIDO - MENEROKA HOKKAIDO BERSAMA YASMIN BY ECONOMY CLASS

CHARTER FLIGHT TO HOKKAIDO - WHITE HOKKAIDO BERSAMA AIN BY ECONOMY CLASS

CHARTER FLIGHT TO DONGBEI - BEYOND WINTER WONDERLAND

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Why choose apple vacations.

We know the business of travel and holiday management! At Apple Vacations, our unique competitive advantage is derived from our experience as a leader in this everchanging world of travel since 1996, with a great network of partners and suppliers both locally and around the world. We offer dependability, superior travel experience, diversified travel products, unwavering support and commitment to our customers.

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Testimonial

Excellent service by its tour guide always. I joined the Seoul city tour in Dec 2022 and our tour guide Brian Wong was very attentive to all the members' needs. Read More

Charms of Greece was my first trip with Apple Vacations. Greece did not disappoint if one appreciates the stunning nature & of course the archaeological sites. Read More

I participated in a holiday tour with Apple Vacations on October 13th to Zhangjiajie. Our Malaysian tour guide, Brian Wong, was exceptionally helpful, caring, and cheerful. He made every effort to ensure our comfort and enjoyment throughout the trip. Read More

As we reflect on our family's recent journey through the captivating landscapes of Japan, we find ourselves overwhelmed with gratitude, and it is imperative to convey our heartfelt appreciation to you. Read More

We Join the gourmet japan tour and i must say me and my family were very happy and satisfied with the tour . The food were 5 Stars and our tour Guide mr Samuel was really Good. Read More

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étant dans une zone sans connexiion => je n'étais pas atteignable, et ne recevais pas de messagerie. Shuttle s'est aperçu du retard de l'avion, le chauffeur était présent, comme convenu. j'ai reçu un sms,, mais n'ai étè connectée que juste a la sortie de l'aèroport,.. précisions donnes sur le sms, contrôle phonique fait par la centrale avec le chauffeur (qui parlait anglais) voiture impeccable, et conduite délicate et confortable dans le traffic , donc,

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Money latest: Morrisons shoppers are going to notice two changes in stores

Morrisons has launched two major changes for shoppers – with stores offering travel money and trolleys now featuring advertisements. Read this and all the latest consumer and personal finance news below - and leave your thoughts in the box.

Thursday 25 April 2024 19:51, UK

• Halifax hikes mortgage rates - as entire market moves upwards
• Renters' Reform Bill signed off - but with indefinite delay to no-fault evictions ban
• Morrisons rolls out bureau de change and trolley adverts

Essential reads

• The world of dark tourism - what is it, is it ethical, and where can you go?
• Money Problem : I have a mortgage offer - will it change now rates are rising?
• Savings Guide : Why locking into fixed-rate bond could be wise move
• 'More important than a will': What are lasting power of attorneys and how much do they cost?
• Cheap Eats : Michelin chef's secret lasagne tip - and expensive ingredient you shouldn't use

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Halifax has become the latest major lender to up mortgage rates.

They are putting up a range of deals by 0.2%.

BM Solutions also announced increases today.

It follows similar moves by TSB, NatWest, Virgin, Barclays, Accord, Leeds Building Society, HSBC and Coventry last week.

Lenders are responding to swap rates - which dictate how much it costs to lend money - rising on the back of higher than expected US inflation data, and concerns this could delay interest rate cuts there. 

US trends often materialise elsewhere - though many economists are still expecting a base rate cut from 5.25% to 5% in the UK in June.

This is what average mortgage rates look like as of today...

Justin Moy, managing director of EHF Mortgages, told Newspage: "Yet more bad news for mortgage borrowers, as two of the biggest lenders announce increases to their fixed-rate products. 

"As mortgage rates creep up and past 5% even for those with the largest deposits, we seem to be lacking a clear strategy of the government or the Bank of England on how rates will eventually fall. 

"Even 2% inflation may not be enough to reverse the recent trends in rates."

Morrisons has launched two major changes for shoppers – with stores now offering travel money and trolleys featuring advertisements.

Announcing their bureau de change service, Morrisons said customers could exchange currencies in select stores or could place their money orders online at Morrisonstravelmoney.com.

Using the online service means customers can either click and collect their cash in certain Morrisons stores or at any of Eurochange's 240 branches. Alternatively, they can go for home delivery.

Services director at Morrisons, Jamie Winter, said the service "will provide our customers with easy access to a wide range of currencies at competitive exchange rates".

So far, stores in the following areas have travel money kiosks:

• Basingstoke

In other news, the supermarket chain rolled out a new trolley advertising across 300 stores in a partnership with Retail Media Group.

A sweetener used in drinks, sauces, savoury and sweet foods and chewing gum can cause serious damage to people's health, according to a new study.

Neotame, a "relatively new" sweetener, could damage the intestine by causing damage to healthy bacteria in the gut, according to the study, leading it to become diseased and attack the gut wall.

The study by Anglia Ruskin University (ARU), published in the journal Frontiers in Nutrition, found the negative effect of neotame "has the potential to influence a range of gut functions resulting in poor gut health", potentially impacting metabolic and inflammatory diseases, neuropathic pain, and neurological conditions.

The illnesses this could lead to include irritable bowel disease or insulin resistance.

Read the full story here ...

As we reported yesterday, a pilot programme is coming into force in Venice today that means visitors have to pay a €5 (£4.28) charge to enter the city.

Authorities say the pilot programme is designed to discourage tourists and thin the crowds that throng the canals during peak holiday season, making the city more liveable for residents.

Pictures have been emerging this morning of people queueing to register for a QR code that will allow them to enter after they have paid the charge - and officials carrying out checks on people inside the city.

People found to be contravening the rules can be fined up to €300 (£257).

As detailed in our story , the move has been met with anger among some in the city.

Venice is the first city in the world to introduce a payment system for tourists - but comments from its most senior tourist official suggested it may become a more common practice for major tourist hotspots in Europe.

Simone Venturini revealed the pilot programme was being closely watched by other places suffering from mass tourism - including other Italian art cities and hugely popular weekend-break destinations Barcelona and Amsterdam.

More than 160,000 people switched to Nationwide from other providers at the end of 2023, when the building society was offering a huge cash switching incentive.

According to figures from the Current Account Switch Service (CASS), Nationwide had a net gain of 163,363 account switchers between October and December, after leavers were taken into account.

It was the highest quarterly gain since the same period in 2022, when 111,941 switched to Nationwide.

The building society launched a £200 switching bonus for new joiners in September last year - the biggest giveaway on offer at the time. It withdrew the offer just before Christmas.

The latest CASS figures, which show Nationwide had 196,260 total gains before accounting for leavers, suggesting it could have spent up to £39m on nabbing customers from other providers in the last three months of the year.

Barclays and Lloyds Bank saw more modest net gains of 12,823 and 5,800 respectively, while the rest of the UK's big banks reported net losses.

NatWest and Halifax fared worst, losing over 40,000 more switchers each than they gained.

This week saw the last remaining switching offer on the market withdrawn.

Sainsbury's is having technical issues again - with shoppers taking to social media to say their deliveries have been delayed or cancelled.

The supermarket has been replying to customers saying: "I'm really sorry about the tech issues this morning. 

"We're aware of the situation and are working to sort it as quickly as possible. In the meantime, we'd advise you place a new order for a future date."

Customer Andrew Savage wrote: "Order has not been delivered and no confirmation email this morning."

Another, John B Sheffield, said: "So angry! Just got through to your customer line after 40 min WAIT. 

"Tells me NO DELIVERIES TODAY! tech problem? I've NO FOOD IN! ANGRY!"

In a statement to Sky News, a Sainsbury's spokesperson says: "A small technical issue affected some groceries online orders this morning. 

"We have contacted these customers directly to apologise for the inconvenience." 

In another update at 10am, the supermarket said that the issue has been resolved. 

Responding to customers on X, Sainsbury's also offered those affected e-vouchers and details on how to rebook their orders.

It comes a month after the supermarket had to cancel almost all deliveries on a Saturday in mid-March due to another technical issue.

By Daniel Binns, business reporter

A potential $38.8bn (£31bn) takeover of UK-based mining company  Anglo American  has sent its shares soaring - and helped the FTSE 100 hit yet another record high this morning.

The attempted mega-merger, by larger Australian rival BHP, is currently being reviewed by Anglo American's board.

The deal, if it goes through, would create the world's biggest copper mining company - and comes as the price of the metal continues to climb amid soaring demand.

Anglo American's shares have surged as high as 13% this morning as news of the negotiations emerged.

The announcement also helped spur the FTSE 100 to a new intraday (during the day) high of 8,098 points.

The index, of the London Stock Exchange's 100 most valuable companies, has hit a string of records this week, including  an all-time closing high of 8,044 points  on Tuesday.

The score is based on a calculation of the total value of the shares on the index.

Also moving the markets are a string of company results which were published earlier on Thursday.

Among those issuing updates to investors was drugsmaker AstraZeneca. Its stock is up more than 5% after the firm reported quarterly profit and revenue above market estimates.

Unilever is also up 5% following similar better-than-expected quarterly figures.

Another good performer is  Barclays  - despite reporting a 12% fall in profits for the first three months of 2024. Its shares are up more than 4%.

That's because its quarterly figures are slightly better than expected, and the bank has said it expects its fortunes to improve later this year.

Meanwhile, as tensions in the Middle East continue, the price of a barrel of Brent crude oil continues to hover at a price of around $88 (£70).

This morning £1 buys $1.25 US or €1.16, similar to yesterday.

Every week we get experts to answer your Money Problems - usually on a Monday, but today we have a short, bonus addition in light of multiple lenders raising mortgage rates this week on fears an interest rate cut could be delayed to a little later this year (note: many economists still think it will come in summer).

A few readers have got in touch with questions similar to this one...

My remortgage is due to complete on 1 May. I already have an offer but with rates going up, is there any way at all my offer rate could increase? Saz681

We asked David Hollingworth, director at L&C Mortgages, to answer this one...

It's great news that you are already set up with a mortgage offer, Saz - ready to make a smooth switch to a new deal and/or lender, once the current one ends.  

It does take time to set up a new mortgage so shopping around the market a good few months ahead will help you put everything in place and avoid slipping onto a high variable rate.

Fixed rates have been nudging up slightly but you have already got a formal offer in place so shouldn't worry.  

Applying for a mortgage will generally secure that rate and the lender will then carry out any further checks to issue the mortgage offer.  

The offer will be valid for a specified period, often for up to six months. Rates are always shifting for new customers but you can rest easy that your rate should be safe and sound for your switch in May.

This feature is not intended as financial advice - the aim is to give an overview of the things you should think about. Submit your dilemma or consumer dispute, leaving your name and where in the country you are, by emailing [email protected] with the subject line "Money blog". Alternatively, WhatsApp us  here .

By Ollie Cooper , Money team

Interest in a phenomenon known as "dark tourism" has been steadily rising in recent years - but what is it?

To find out, we've spoken with tourism academic  Dr Hayley Stainton  and renowned dark tourist and author Dr Peter Hohenhaus, who runs a  dark tourism website .

What is it?

In general, dark tourism involves travelling to sites connected to death or disaster.

"Dark tourism has been around for as long as we have been travelling to places associated with death," Dr Stainton says. 

However, the term wasn't officially coined until 1996 by John Lennon, a professor of tourism at Glasgow Caledonian University, in Scotland.

"Not everyone is familiar with the term," says Dr Stainton, "[but] many people have been a dark tourist at some time or another, whether intentional or not."

Some examples of the most famous sites

• Auschwitz concentration camp, Poland
• 9/11 Memorial and Museum in New York, US
• Chernobyl, Ukraine 
• Hiroshima and Nagasaki, Japan
• Choeung Ek "killing fields" and the Tuol Sleng genocide museum at the former S-21 prison in Phnom Penh, Cambodia 

Areas with a degree of infamy, like Alcatraz, are extremely popular spots that also fall under the "dark tourism" umbrella. 

How popular is it?

Dr Hohenhaus and Dr Stainton say they have noticed a rise in its popularity. 

"Tourists are looking for more unique and unusual experiences," Dr Stainton says. 

"This has seen a move away from the more traditional 'sun, sea and sand' type holidays to a variety of different tourism forms, which includes dark tourism."

Dr Hohenhaus adds: "Maybe people want to connect to more recent and hence more personally relevant history - that is definitely the case with myself."

He goes on: "I think I've learned more about the world through dark tourism than through all of my formal education or my previous academic career."

Is it ethical?

This is the big question associated with dark tourism. 

Dr Stainton says that while problems do arise, the stigma around the practice is often misguided. 

"People don't visit sites like the killing fields in Cambodia or the site of Chernobyl for 'fun' - they visit for the educational experience, as dark tourism is often also a form of educational tourism," she says.

Problems arise when tourists are not respectful to those who may have been impacted.

"For instance, taking inappropriate photos or laughing and joking when others may be in a state of mourning."

Notorious examples include people taking selfies outside Grenfell Tower and at Auschwitz. 

"It is therefore imperative that dark tourists are considerate of those around them and respectful at all times," Dr Stainton says.

"As long as you are not just after a cheap sensationalist thrill - take dark tourism seriously and do it right, and it can be an immensely enriching thing to engage in."  Dr Hohenhaus

Where could you go? 

These are Dr Hohenhaus' recommendations:

• Ijen crater in Indonesia - where at night you can see the fabled blue flames of the sulphur mines next to the volcano crater lake;
• The Polygon, the former Semipalatinsk nuclear weapons test site of the USSR, now in Kazakhstan;
• The Goli Otok former prison island off the coast of Croatia;
• The Murambi memorial to the Rwandan genocide - which Dr Hohenhaus says is "certainly the very darkest place I have ever been";
• Majdanek concentration camp memorial near Lublin, eastern Poland.

What do you think of dark tourism? Is it misunderstood, educational or abhorrent?  Let us know in the comments section...

John Lewis will be sharing its job interview questions online in an attempt to find the "best talent".

The retail chain hopes that allowing candidates to view questions before an interview will allow prospective employees to "really demonstrate what they can do" and prepare, the Financial Times reports.

John Lewis talent acquisition lead Lorna Bullett told Sky News that interviews can feel daunting and "nerves can seriously impact performance".

She added the company want "the right people" from a variety of backgrounds and with "the best talent" to join.

"It makes absolute business sense to find ways of helping candidates to really demonstrate what they can do," she said.

Ms Bullett added that the process will be "no less rigorous".

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Claudia Looi

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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