student travel card surrey

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School transport

General service updates

For the latest information on travel assistance, including key application timescales, visit our service updates page.

Information and services

School and college travel options.

Find public buses and travel discounts, apply for our Concessionary Seat Scheme, or learn about Indepentent Travel Training.

Under 16 travel assistance

Check your eligibility and apply for travel assistance. Also includes frequently asked questions and our Travel Assistance Policy for under 16s.

16 to 25 travel assistance

Check your eligibility and apply for travel assistance or a student travel pass. Also includes frequently asked questions and our 16 to 25 Travel Assistance Policy.

Existing users

Appealing a decision, moving house or school, and replacing lost or stolen fare cards. Also includes more about our processes.

Contracts and service updates

Updates and disruptions to our service. Also includes contracts information and how to apply to be a driver or PA.

How to contact the Surrey School Travel and Assessment Team with any comments, queries or concerns.

• Reviewed: 01 Mar 2024
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We work with Stagecoach and Zeelo to help our students travel across Guildford and beyond.

How to get exclusive discounted bus tickets and passes

To purchase a Stagecoach bus pass you should first download and create an account with your University email address (please make sure your app is up to date if already downloaded).

Select 'My Account' and select 'Employer Travel Scheme' where you can enter the Scheme ID number.

The Scheme ID number is: OGmcopYBSfMgRftT

A scheme verification code will be sent to your University email address to input on the Employer Travel Scheme page, you will then be able to move to the next stage and choose your ticket type.

Find out about the range of discounted bus passes available below:

Unlimited Stagecoach public bus travel around Guildford and Godalming for  £350 . Valid for 12 months from date of purchase – just 95p per day!

• Guildford Area – £45
• Guildford and Godalming zone – £65
• Gold all-areas zone – £90

Stagecoach buses accept cash or contactless payment for single or return journeys on the day. Prices start from  £1.50  for one-way trips around the campus.  All ticket prices are available online at stagecoachbus.com .

Students with disabilities may be eligible for a free bus pass.

If you are interested in finding out more, then please contact the  Disability and Neurodiversity team  to discuss your travel/transport concerns. You will be asked to provide medical evidence of your disability and our Disability Advisers will be able to assist you with choosing the right solutions for you, as there may be something more suitable than free bus travel.

If free travel is approved, then you need to purchase the bus ticket and claim the money back through the Disability and Neurodiversity team.

Stagecoach bus routes and how to plan your journey to and from our campuses

The main bus route is specially designed to provide quick and easy links between Stag Hill, Manor Park, Guildford rail station and Guildford town centre.

Route 1  > Guildford, Stag Hill campus, Manor Park campus and Royal Surrey County Hospital.

View the full network map (PDF)

Find the best route for where you need to go - view bus times and up-to-date service announcements. 

It's easy to plan your journey and find your nearest stop on the Stagecoach Bus app . Our live map will show you where your bus is, in real time, so you'll see we're on our way.  Follow us @StagecoachSouth for the latest travel tweets on the day.

If you can't download the app and need to purchase a travelcard, you can contact the Stagecoach helpdesk on  0345 121 0190. They will hotlist your existing card and send you a new one within three to five working days. This will only be relevant if you order your pass through the helpdesk.

View Stagecoach's latest conditions of carriage . 

Get in touch with Stagecoach for any queries relating to their services, lost property or about the Stagecoach mobile app. 

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• Education and learning
• School admissions and transport to school

Subsidised transport for 16 to 19 year olds in education

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What you need to know

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You can get free advice from the National Careers Service on funding for costs related to your education, including transport.

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Main registration

All students are required to register in person at the start of their course.

About registration

You are required to register your attendance as soon as possible when you arrive.

What happens at main registration?

At main registration: 

• Your personal information and ID will be checked 
• You will collect your campus card. 

If you were able or asked to provide a photo during online pre-registration, your campus card will be ready for you when you register in the main hall or MySurrey Hive during your first week, providing your photo was suitable (you should have received an email from Student Records if it was not suitable). 

If you weren’t able or asked to provide a photo, staff from the Library will be in the hall to take your photo and print your card. 

If you haven’t completed online pre-registration 

There are laptops available – let one of the Student Ambassadors know that you haven’t completed this and they can direct you to a laptop. We recommend doing this before you arrive though, as it will save you some time. 

When is main registration?

Main registration will take place on the following dates and times:   

• Between 12-4pm from Sunday 4 – Thursday 8 February in University Hall .
• Between  12-3pm from Monday 12 – Friday 16 February in MySurrey Hive .

You must complete main registration before Friday 16 February 2024. If you are unable to attend then you must get in touch at  [email protected]  as soon as possible.  

How long will it take?

The process of registration should only take a few minutes with a staff member as long as you have the correct documentation with you (see 'Documentation required' section below. Depending on the queues you may be there for a few hours. 

Main registration can be overwhelming, especially if you’ve only just arrived on campus. It can get very busy during peak times, so queues are likely.

If you do not complete registration

If you do not complete your registration, both pre-registration online and main registration by the deadline, your IT access will be removed and you will be withdrawn from the University of Surrey. If you think you may be late, please  contact your faculty  and let them know immediately and they can advise you on the next steps.

If you will be studying on a Tier 4/Student visa, you must ensure you arrive in the UK before the latest start date on your confirmation of acceptance for studies (CAS). If you are expecting a student loan payment this will not be made. This includes both maintenance loan payments to yourself and tuition fee loan payments to the University.

Documentation required

All students please note:  

• Unfortunately, we cannot accept scanned copies or photocopies of your ID or visa documents . We can only accept your original documents
• If you have a conditional offer and we haven't seen your certificates, then upload them to  Surrey Self-Service  to be checked, otherwise you don't need to bring them with you.

Official documentation

Uk or irish students.

Please bring the same passport, birth certificate or National ID Card (Irish students only) that you uploaded during pre-registration with you. 

If you do not have access to the document that you uploaded during pre-registration, or you forget it on the day, then in certain circumstances we can accept a UK photo driving licence instead.  You must bring your original ID with you, photocopies or scans will not be accepted .

Students may register by showing a UK photo driving licence in the hall only if they have already uploaded a clear copy of a passport or birth certificate during pre-registration. In all other circumstances a driving licence will not be accepted in the hall and you will need to go and get your passport or birth certificate before you can register.

European and international students

Please select the type of visa/status that you hold from the list below to check what you will need to bring with you to registration.

UK Visas and Immigration (UKVI) requires that we keep copies of these documents, so we’ll take copies during registration. We’re also responsible for keeping a record of your immigration status and for reporting any student who does not register or attend their course at the University.

Please note:

• Unfortunately, for main registration, we cannot accept scanned copies or photocopies of your passport or visa . We can only accept your original documents
• If you have any queries about what visa documents you should bring to registration please contact [email protected] .

University of Surrey Student Visa - issued outside the UK

In all cases:

• 30/90-day entry vignette
• BRP card/stamped note from the Post Office confirming the BRP was not available. *

As applicable:

• Border stamp confirming date of entry, or;
• Other evidence of date of travel if no stamp was issued or an eGate was used. Other evidence can include booking confirmations, travel tickets or boarding passes.

If you were under 18 when making your visa application, you are required to bring a copy of the consent letter from your parent(s) or legal guardian that you provided when applying for your visa. 

*You will need to collect your BRP from: 

Guildford Town Post Office  56 High Street  Guildford  GU1 3ES 

View Google directions from the University of Surrey to the Post Office . 

You must collect your BRP from the Post Office within 10 days of arriving in the UK or before the end date on your entry visa (whichever is earliest) and you will need to show this to officers of the University to confirm that you are eligible to study at Surrey. if your BRP is not available at the Post Office you will instead be given a stamped note confirming this to show at registration.

See  UKCISA's advice  for collecting your BRP. 

University of Surrey Student Visa - issued inside the UK

• BRP card/stamped note from the Post Office confirming the BRP was not available.

If you were under 18 when making your visa application, you are required to bring a copy of the consent letter from your parent(s) or legal guardian that you provided when applying for your visa.

University of Surrey Student Visa - digital status

• Border stamp confirming date of entry, or
• Other evidence of date of travel if no stamp was issued or an eGate was used. Other evidence can include booking confirmations, travel tickets or boarding passes
• If you have already provided a Share Code to the University no additional action is required

If you have not yet provided a Share Code to the University please email a valid code to  [email protected]  before registration so we can verify your status. When generating your Share Code please make sure you choose the third option ('Something Else') when asked what the code will be used for. Choosing either of the other options means unfortunately the code will not work with the verification system we have access to.

If you attend registration without first sending us a Share Code you will still be registered, but the process may be delayed.

Ongoing Student Visa application

If you have applied for a Student Visa sponsored by the University of Surrey you can still register as long as you bring the following documents with you to registration.

• BRP card for your previous UK visa
• Home Office Document Checklist confirming submission of visa application.
• Sopra Steria Biometric Appointment Confirmation, or;
• IDV Biometric App confirmation.

Indefinite Leave/Settlement Visa

• Evidence of your current status. Depending on when your visa was issued this may be in the form of a BRP card or passport vignette.

If your vignette was issued in a previous passport that is acceptable as proof of immigration status.

EU Settlement Scheme

• Passport or EU National Identity Card
• BRP Card, or;
• If you hold a digital visa status and have already provided a Share Code to the University no additional action is required.

If you have not yet provided a Share Code to the University please email a valid code to  [email protected]  before registration so we can verify your status. When generating your Share Code please make sure you choose the third option ('Something Else') when asked what the code will be used for. Choosing either of the other oprions means unfortunately the code will not work with the verification system we have access to.

Visitor Visa

Only acceptable for programmes of study up to six months in length.

• Visa vignette or visa entry stamp, or
• Other evidence of date of travel if an eGate was used. Other evidence can include booking confirmations, travel tickets or boarding passes.

Asylum Application

• Application Registration Card (ARC)
• Bail 201 Notice.
• Passport or Travel Document, if held.

Tier 2/Skilled Worker Visa

As applicable;

• If you are enrolling on a full time degree programme please provide a letter from your sponsor confirming that enrolment on our programme will not negatively interfere with the employment you have been sponsored to undertake.

British National Overseas Visa

Refugee status, pbs dependant visa, uk ancestry visa, uk spouse/family visa, or turkish worker visa (including family members).

• Visa Document; BRP card or passport vignette.

Graduate Route visa

The Graduate Route visa only allows limited study options, and cannot be used for any of our main degree programmes.

If you intend to use a Graduate Route visa to study, please urgently contact the Visa Compliance Team ( [email protected] ) to confirm this is appropriate.

If the Graduate Route is not suitable, you will only be permitted to register if there is time for a different visa application to be made. 

Other types of visa

• Proof of visa type; BRP, passport vignette or stamp.

If you hold a visa not covered in this list and have any queries before registration please contact  [email protected] .

Make sure you complete online pre-registration first. 

Allow yourself plenty of time to attend main registration as there can be queues during busy periods.

Campus card

When can i get my campus card.

If you uploaded a suitable campus card photo when pre-registering then your card will be pre-printed and ready to collect when you attend main registration.

If you weren’t able to provide a photo then you can have one taken when you attend main registration, and this will be printed on your card for you. 

About your campus card

Your campus card gives you access to many facilities at the University. You can use it to: 

• Visit the Library (to borrow books, pay for photocopying, etc)
• Access IT facilities
• Access other buildings on campus.

Your campus card is also your Students’ Union identity card, enabling you to attend Students’ Union events and get student discounts in participating stores or venues.

It’s important to look after your campus card as there may be a charge for lost, damaged or stolen cards. The card should be returned to the Library if you leave the University permanently.

Find out more about  campus cards .

Main registration FAQs

Do i need to register in person.

You will need to register in person, unless you’re studying on a distance learning programme, so that we can verify your identity for different statutory bodies.

Do you need to see my student loan paperwork?

If you have a loan from one of the below then we will receive information from the Student Loans Company directly, so we shouldn’t need your loan paperwork: 

• Student Finance England
• Student Finance Wales
• Student Awards Agency Scotland
• Student Finance Northern Ireland.

Before you start at Surrey, please log on to your student finance account to make sure that everything is up to date with your loan – check that you have sent back your online declaration to them, and if you’ve come to us through Clearing or Surrey was your insurance choice, check that Surrey is listed as your provider.

If you have any concerns about your student loan, speak with a member of staff when you register.

Can I get a letter for the bank at main registration?

You can request a bank letter from the  MySurrey Hive team , once you are fully registered.

Please note letters can't be issued if you are in university accommodation until your term time address has been updated on our system.  

Can I obtain council tax exemption at main registration?

Find out if your student household needs to pay council tax and how to apply for exemption on our  council tax support page .

Can I park on campus for main registration?

If you are attending main registration on Sunday 4 February then you can park for free in our main car parks. Outside of these dates our car parks are permit only so you would need to use the Stag Hill pay and display car park. Find out more about parking on campus .

After registration

View our checklist for new students .

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Save 1/3 or more on your train travel with a Railcard or discount card

Railcards mean saving on every train journey, giving you a discount of 34% off the full adult fare, and some offer up to 60% off child fares too. Discounts also apply on some London Travelcards , PlusBus , ferry services and Ranger and Rover tickets. 

There are a range of Railcards available for train travel that will save you money on each journey. It doesn’t matter if you’re going for a night out or heading somewhere nice for the weekend, or perhaps to follow your sports team throughout the season, no one likes to pay more than they have to and a railcard can make this a reality!

Find out more on Railcards and which one is best for you:

Save 50% on your rail fares for just £30 a year

Save if you're between 16 and 25, or in full-time education

The UK's first digital-only Railcard 

Some disabled travellers can save money, even without a Railcard

Save money for up to 4 adults and 4 kids with the Family and Friends Railcard

Reduced-price tickets for serving members of the armed forces and their families

Make the most of being over 60 with the Senior Railcard

Save money when your travel regularly with a friend

Jobcentre Plus Discount Card

Reduced price day and season tickets if you're looking for work

Save money travelling in the South East with a Network Railcard

Discover the new Railcard to honour armed forces veterans

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Parents and Students

Myeducation bc portal, access the myeducation bc family portal login screen here ..

MyEducation BC (MyEdBC) is a secure student information system used in districts across the province of BC.  Security is guided by the rules and regulations of the School Act and Freedom of Information and Protection of Privacy Act (FOIPPA).   If you have any questions or concerns please contact your school principal.  

Secondary schools in Surrey are using the MyEdBC Family Portal.  If your child's school is using the MyEducation BC Family Portal, instructions for logging on and navigating the Portal can be found here .

If you forget your MyEdBC Portal Password, you can click the ' I forgot my password ' link on the login screen and an email will be sent to you with a new temporary password.

Note : When logging on for the first time, or when resetting your password, do not use a cell phone, iPad, or tablet, instead use a laptop or desktop computer. Afterwards, you can use a cell phone or tablet to access MyEdBC.

The Documents  section below includes instructions on how to logon and navigate the Student and Family Portal. 

Tip : Student Login ID is always your student number. Parent Login ID is the email address you provided to your school. 

Portal and Login Support

If you are still unable to access your account or if you require further assistance, please contact your child's school directly. Click here  for the school directory. 

Useful Links

• MyEdBC Portal Login

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The Cobb County School District does not guarantee the quality, accuracy or completeness of any translated information. Before you act on translated information, the District encourages you to confirm any facts that are important to you and affect any decisions you may make.

The Cobb County School District is committed to parent, family and community engagement, and it is our hope that by providing this tool on our website that we are making our information more accessible to families whose first language is not English and thereby enabling better engagement in public education.