ClosePopup

Use your Virgin Media O2 ID

If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it here. Find out more

CloseSearch

  • Apple Watch

You still have items in your basket. Order by midnight for free next working day delivery.

  • pay monthly
  • using your phone abroad

Using your phone abroad

Help and support

When you use your phone abroad for data, calls, or texts, it’s called roaming.

Before you go

Check the info below before you head off on your holidays. This will help you get your phone ready for your trip, and prevent any nasty surprises when you get home.

Travelling in our Europe Zone

If you’re travelling within our Europe Zone , your data, minutes and texts allowances will work just like they do in the UK. That includes calls you make and receive within our Europe Zone and back to the UK, texts you send within our Europe Zone and back to the UK, and any data you use in our Europe Zone. See the list of destinations included .

What's included?

  • Making calls and sending texts within our Europe Zone (excluding the UK), to any other country in our Europe Zone (including the UK).
  • Receiving calls and texts in our Europe Zone.
  • Using your monthly data allowance whilst in our Europe Zone.

Not included:

  • Making calls or sending texts from the UK, to countries outside of the UK.
  • Making calls or sending texts to premium rate numbers, directory service numbers and some non-geographic numbers (which can vary over time).  Find out more
  • Mobile broadband tariffs, as they can only be used in the UK.
  • Using mobile data if you’re on a cruise ship, however you will still be able to connect to the ship’s wifi. You’ll be able to make and receive calls for £3 a minute, and send texts for 65p a text.

Find out more about roaming in Europe

Travelling outside of our Europe Zone

Going outside our Europe Zone? Good news. O2 Travel Inclusive Zone Bolt-on is now included with selected O2 Refresh tariffs over 90GB and SIM only tariffs over 100GB You can also select the O2 Travel Inclusive Zone Bolt-on as your Extra if your O2 Refresh tariff is between 30GB and 89GB. See our Extra terms and conditions .

You get a daily allowance of 120 calls, 120 minutes and data roaming in 27 additional destinations (our Inclusive Zone) including USA, Australia and New Zealand.

If you’re not eligible for the Inclusive Zone Bolt On, there’s our O2 Travel Bolt On, which keeps you connected in Turkey and other selected destinations, for just £4.99 a day. It lets you use the internet, talk for longer and text while you're away in selected destinations worldwide. No need to worry about overspending.

If you have a Spend Cap, the price of this Bolt On will not be included within your Spend Cap.

  • All the data you need, 120 minutes and 120 texts, every day you use O2 Travel. Your allowance resets every day at midnight local time, and your leftover minutes and texts won’t be carried over.
  • Any texts you receive.

What's not included?

  • Extra usage. If you go over your minutes and texts allowance, you’ll be charged for any additional usage, at the standard roaming rate of the country you’re in.
  • Premium rate numbers, MMS and non-standard texts. These will be billed at standard rates.
  • Calls from the UK to O2 Travel destinations.

O2 Travel Inclusive Zone FAQs

The following destinations form our O2 Travel Inclusive Zone:

If you go over your allowance, you’ll pay the standard international roaming rates for the country you’re roaming in. See rates for your destination

We cover roaming in our Europe Zone as part of our phone tariffs. So your data, minutes and text allowances will work in our Europe Zone, just like they do at home. Find out more about roaming in our Europe Zone

Free O2 Travel in our Inclusive Zone is available for our eligible O2 Refresh tariffs 90GB and above, as well as SIM only tariffs 100GB and above. Not available on 30 Day SIM only tariffs.

Pay As You Go tariffs are not eligible for O2 Travel in our Inclusive Zone, so standard international roaming rates will apply. Find out more about travelling abroad with Pay As You Go .

All tariff changes made on your flexible tariff will only take effect from your next bill date. If you move to a tariff that doesn’t include free O2 Travel in our Inclusive Zone, then you’ll lose that benefit, but you can still buy our full O2 Travel Bolt On for £4.99 a day in selected destinations. Or you can choose to roam at standard international roaming rates .

All tariff changes made on your flexible tariff will only take effect from your next bill date. If you move to an eligible tariff, the Bolt On will be added automatically, and you’ll be able to use your O2 Travel allowance in our Inclusive Zone from your next bill date.

If you go over your allowance of 120 minutes and 120 texts, you’ll be charged standard international roaming rates .

At first you may see unexpected roaming charges in your My O2 account.  Don’t worry, as long as you’re within your allowance, these charges will correct themselves within three hours and won’t appear on your bill. You’ll still see roaming charges for usage that isn’t included in your allowance, like calls to premium rate numbers. These will appear both in My O2 and on your bill.

If you bought a 10GB 12 month sim only tariff, on or after 3 May 2018, you’ll be eligible for O2 Travel in our Inclusive Zone, when you move to a £20 or above 12 month sim only tariff.

If you joined on any other sim only tariff, you won’t be eligible, even if you move to a higher tariff.

O2 Travel FAQs

Opting into O2 Travel is easy. Just sign into My O2 and add the Bolt On to your account. Or you can text O2TRAVEL to 23336 and we'll add O2 Travel on to your account. It's free to sign up and we'll only charge you for the days you actually use data, minutes or texts while you're away.

O2 Travel is a free Bolt On that you can add to your account if you're on Pay Monthly. You can use it if you're travelling to O2 Travel destinations - take a look below to see which destinations are covered.

For £4.99 in Turkey and selected destinations outside of Europe you'll get all the data you need, plus 120 minutes to make and/or receive calls and 120 texts to use within your travel destination and back to the UK. 

You'll only be charged on the days you use O2 Travel. The daily charge will apply from midnight to midnight local time (based on the capital city of the country you're in) and won't be triggered by receiving calls or texts. Any calls you receive during the day will be included in your 120 minutes daily allowance. If you go over this limit within the same day period, you'll be charged at the standard roaming rates for the country you're in. 

O2 Travel provides a separate allowance of data, minutes and texts to use while you're away. Your standard UK tariff allowances won't be impacted. 

If you go over the daily calls and texts limit, you'll be charged at the standard roaming rates in that country for any additional usage.

  • £4.99 a day – The following countries have O2 Travel at £4.99. Albania, Anguilla, Argentina, Aruba, Australia, Bahamas, Barbados, Belarus, Bermuda, Botswana, Brazil, British Virgin Islands, Canada, Cape Verde, Cayman Islands, Chile, China, Columbia, Cost Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Greenland, Grenada, Guatemala, Guinea, Guyana, Honduras, Hong Kong, Indonesia, Jamaica, Japan, Madagascar, Malaysia, Mexico, Moldova, Montenegro, Montserrat, Myanmar, Netherlands Antilles, New Zealand, Nicaragua, Panama, Paraguay, Peru, Rwanda, Saint Lucia, South Africa, Sri Lanka, St Kitts & Nevis, St Vincent & the Grenadines, Suriname, Thailand, Trinidad & Tobago, Turkey, Turks & Caicos islands, UAE, Uruguay, USA, Venezuela, Yemen, Zambia.

Your allowances will apply from midnight to midnight local time (based on the capital city of the country you're in). Any unused data, calls and texts won't be carried over to the following day. If you go over the daily 120 minutes and 120 texts allowance, you'll be charged for any additional usage at the standard roaming rate for your chosen destination. Premium rate numbers, MMS and non-standard texts won't be included in the daily charge and will be billed at standard roaming rates.

If you don't choose our free O2 Travel Bolt On while you're away, you'll be charged for any minutes, texts and data usage at the standard rates for that country. If you're already signed up for O2 Travel and feel it isn't the right service for your usage needs abroad, you can opt out at any time by texting NOTRAVEL to 23336 or you can remove the O2 Travel Bolt On in My O2.

If you're travelling in selected countries in Europe, your allowances and charges will work just like they do in the UK. So if you buy one of our Big Bundles, your minutes, texts and data can be used in the UK and the rest of our Pay As You Go Europe Zone. And for our Classic Pay As You Go tariffs, you’ll be charged in our Europe Zone in the same way as you would be at home. Find out more .  If you’re travelling to Guernsey, Isle of Man, Jersey, Monaco or Switzerland, you can stay connected with O2 Travel. For the days you choose to use data, you'll only be charged a daily rate of £1.99, which gets you 100MB. Your daily rate will automatically end at midnight UK time, or when you reach your daily data allowance. If you use up your 100MB allowance and want to get more data in the same day, you can text MORETRAVEL to 21300, to get another 100MB for £1.99. You can find information on calling, texting and data usage abroad here. If you want to opt-in to O2 Travel, just text TRAVELON to 21300 to activate. It can take up to 24hrs to be applied to your account. It's free to sign up and we'll only charge you for the days you actually use data while you're away.  

Alternatively, to opt out of O2 Travel you can text TRAVELOFF to 21300. You'll then be charged our standard roaming rates  for calls, texts and data in your selected destination.

If you're travelling elsewhere, or you don't have the free O2 Travel Bolt On for those five destinations, you'll be charged our standard roaming rates for calls, texts and data used in your destination. You can find details of all of our standard roaming rates for Pay As You Go customers here .

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guardaloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City and UK.

Find out more .

With My O2, you can manage your account and bills online. You can check your usage abroad at any time, without waiting for your next bill.

If you're an O2 Travel We'll try to include all your overseas call charges on your next bill, to help you keep track of your costs. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. This doesn't happen often, and it's more common for calls made from countries with smaller networks.

Using your phone outside of O2 Travel destinations

If you’re travelling outside of our Europe Zone and your destination isn’t covered by O2 Travel, you’ll be charged at the standard rates for that country, for any minutes, texts and data you use. Your data usage will be capped to 50MB (£48 per month). Check roaming rates in different countries

You can remove your data cap completely by contacting us. If you choose to remove the £120 cap, you'll be charged the per-megabyte rate for the country you're travelling in. Data is charged at £7.20/MB. You'll also be charged the standard calling and text rates for the country you're travelling in which can be found here . If you want to re-apply the £120 data cap when you're back in the UK, contact us. Terms apply.

Got an International Sim? Depending on how much you’ve topped up, your free O2 to O2 minutes, O2 to O2 texts and data allowances can be used in our Europe Zone, including the UK. Your tariff gives you discounted calls and texts from the UK to international mobiles and international landlines from your Pay As You Go mobile. For other charges, you’ll be charged in our Europe Zone in the same way as you would be at home.

To avoid data roaming charges you can switch your data roaming off when you're abroad, as apps on your phone might connect to the internet to update or get information even when you're not using them. Switching data roaming off ensures you won't get charged. For help with this, go to our interactive device guide . When data roaming is switched off you'll still have the option to connect to local Wi-Fi hotspots to get onto the internet. Please note some Wi-Fi hotspots in your chosen destination may require payment so we recommend you enquire beforehand.

For more information on what data is and what uses it up, check out our Understanding Data article.

Before you travel, you'll need to make sure you know your PIN.

Calling 901 as usual works in most countries. If it doesn't, call 1780 free from your mobile or +44 7802 090 100, and we'll text you the right number to call. Depending on which country you're in, you'll either go straight to your messages or you'll go to your voicemail greeting. If it's your voicemail greeting, press * and enter your PIN.

If you forget your PIN when you're abroad, contact us and ask us to reset it. You'll then need to change your PIN before you can listen to your messages. If you're abroad, it costs the same to listen to a voicemail as it does to make a call to the UK. There's no charge for receiving a message if you don't listen to it.

If you're an O2 Travel customer and have used your device in an O2 Travel destination, you'll only be charged the daily rate of that destination for the days you've chosen to use the service. (You can find details of what is included with O2 Travel above ).

We'll try to include all your overseas call charges on your next available bill, to help you keep track of your costs. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. This doesn't happen often and it's more common for calls made from countries with smaller networks.

Accidental roaming occurs when you're in an area close to a national border and your phone picks up the network across the border. If this happens, you may be charged as though you were roaming in the country across the border. You can prevent this by choosing manual, rather than automatic, network selection on your handset and then manually choosing the O2 network. This way if you lose the O2 network, your handset won't try to connect you to a different one. For help with turning off data roaming, go to our interactive device guide .

Thank you for sending your feedback.

Can't find what you're looking for?

Need help with your device?

Take a look at our useful self-help guide.

Track your usage, check your bills, upgrade and more.

Go to My O2

O2 Community

Get help and chat to other customers in the O2 Community.

Find out more

Still need help?

Find the best way to get in touch.

Your cookie preferences

We use cookies and similar technologies. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. Find out more by reading our Cookie Policy .

Select cookie preferences

  • Performance
  • Functionality
  • Account Overview

Popular Search Terms

  • Samsung Galaxy deals
  • iPhone deals
  • SIM Only deals
  • Credit Cards
  • Pay as you Go
  • Uswitch.com >
  • Mobiles >
  • Guides >

O2 international roaming FAQ

archie burkinshaw author image

Staying connected while travelling abroad can be tricky and often costly. However, O2 has one of the most extensive international roaming policies of the UK's major networks – helping them to make the most of their mobile services while overseas.

EU roaming without charges

One of the standout features of O2's international roaming policy is its commitment to providing EU roaming without additional charges. Currently, O2 is the only major network operator that has continued to offer EU roaming without fees for data, calls, and texts up to 25GB. This means customers can use their mobile phones just like they would in the UK when travelling to any of the 48 destinations within O2's Europe Zone.

Those 48 destinations are:

Canary Islands

Czech Republic

French Guiana

Isle of Man

Liechtenstein

Netherlands

Saint Barthelemy

Saint Martin

Switzerland

United Kingdom

Vatican City

O2 Fair Usage Limit

To ensure international roaming remains fair for all users, O2 has implemented a Fair Usage Limit (FUP). This limit is designed to prevent continuous and excessive use of services outside the UK in its Europe Zone. 

Customers can use O2's services for periodic travel, such as holidays or short breaks. However, if you use O2’s services outside the UK in the Europe Zone for 63 or more days within any four-month period – and cannot demonstrate significant use or presence in the UK – charges may apply after two weeks. The charges for Pay Monthly customers include £3.50/GB for data, 3.3p/minute for calls, and 1p/text.

Roaming limits for O2 tariffs

The roaming limits differ based on the customer's monthly data allowance:

Tariffs with more than 25GB of monthly data: Customers with a UK monthly data allowance exceeding 25GB will have a roaming limit of 25GB within the Europe Zone. Once the limit is reached, customers can still use data, but they will be charged £3.50 per additional gigabyte until they return to the UK, use up their UK data allowance, or reach their next bill cycle.

Tariffs with 25GB or less of monthly data: These tariffs are not subject to the 25GB roaming limit within the Europe Zone. However, customers who exhaust their UK data allowance while roaming abroad will need to purchase a data Bolt On to continue using data. 

What's included and not included

O2's international roaming policy includes making calls and sending texts within the Europe Zone (excluding the UK), receiving calls and texts in the Europe Zone, and using your monthly data allowance while in the Europe Zone. 

However, it does not include making calls or sending texts from the UK to countries outside of the UK, making calls or sending texts to premium rate numbers, directory service numbers, and some non-geographic numbers. 

Additionally, mobile broadband tariffs are only valid for use within the UK, and mobile data usage while on a cruise ship is subject to separate charges.

O2 Travel Inclusive Zone and O2 Travel Bolt On

For travellers seeking even more extensive coverage and flexibility, O2 offers a couple of options:

1. O2 Travel Inclusive Zone

If you have a O2 Travel Inclusive Zone included in your tariff, you're in luck. This feature provides you with unlimited minutes, texts, and data roaming privileges in 27 destinations worldwide. Among the covered locations are popular destinations like the USA, Australia, and New Zealand, ensuring that you stay connected without worry during your international adventures. The full list of destinations included in the O2 Travel Inclusive Zone can be found here.  

2. O2 Travel Bolt On

If O2 Travel Inclusive Zone isn't part of your current plan you can still enjoy communication while abroad by adding the O2 Travel Bolt On to your account. For £6 per day Bolt On grants you unlimited minutes, texts, and data roaming access in 63 destinations worldwide. To explore the full list of destinations covered by the O2 Travel Bolt On, follow this link .

3. Virgin Media O2’s Volt

If you have a Virgin Media broadband connection and an O2 mobile contract, you can access the Inclusive Zone at no extra cost in all Plus Plans and Volt bundles which allows you unlimited data, texts and calls in 27 international destinations as well as in Europe. 

In the event that you're not eligible for O2 Travel Inclusive Zone and haven't opted for the O2 Travel Bolt On, or you find yourself roaming in a destination not encompassed by these services, O2's standard roaming rates will apply.

Read more...

person using their mobile phone in the evening outside

Best network for roaming 2024 - Uswitch

All networks have their own packages for those going away either on holiday or business. Here's we break them down & find the best.

02 travel inclusive zone

What are mobile roaming and data roaming charges? - Uswitch

Using your phone while travelling overseas can result in some pretty serious charges if you're not careful. Here's what you need to know about mobile roaming and data roaming charges.

EU roaming guide - Young woman travelling by car in the mountains using smartphone

EU roaming charges explained - Uswitch

Since Brexit, UK networks have slowly begun reintroducing EU roaming charges. If you want to have access to data, calls and text during your next trip overseas, here's what you'll be charged.

02 travel inclusive zone

Home » Reviews » O2 » O2 Travel

When you buy through links on our site, we may earn an affiliate commission.

  • This funds the production of our content, keeping the website free for everyone to use.
  • You'll always get the same price (or better) than if you went direct.

Learn more about how Ken's Tech Tips is funded →

O2 Travel International Roaming Review: Countries, Speeds & Fair Usage

02 travel inclusive zone

On O2, you can use your mobile phone abroad at no extra cost in up to 75 destinations, depending on your price plan.

02 travel inclusive zone

The countries in which you’re able to use the O2 Travel offer depends on the price plan you have. On O2’s Pay As You Go plans, you’ll have access to international roaming at no extra cost in 43 European destinations. This increases to 48 destinations on Pay Monthly plans, and to 75 destinations on Pay Monthly Plus (and on regular Pay Monthly plans if you’re living in a Virgin Media household ).

In this article, we’ll review the O2 Travel offer including the countries where you’re able to use it and how much it will cost. We’ll also look at data speeds when abroad, the fair usage policy on O2 Travel and alternative roaming offers from other networks. Finally, we’ll look at how you can keep your current phone number if you’re moving to O2 to take advantage of their O2 Travel offer.

  • 1.1 O2 Europe Zone Countries
  • 1.2 O2 Travel Inclusive Zone Countries
  • 1.3 O2 Travel Countries
  • 2 Roaming Speeds
  • 3.1 Within Europe
  • 3.2 Outside Europe
  • 4 Keeping Your Phone Number
  • 5 More Information

What is O2 Travel?

On most O2 price plans, it’s possible to use your mobile phone abroad when travelling to other countries. The destinations that are included within the O2 Travel offer depend on the type of price plan you have:

For customers with an O2 mobile broadband plan , the O2 Travel offer isn’t currently available. This is because international roaming is not available on O2’s mobile broadband service.

O2 Europe Zone Countries

02 travel inclusive zone

The following destinations are part of O2’s European roaming zone (locations marked with a † are only available on Pay Monthly plans) :

  • Canary Islands
  • Czech Republic
  • French Guiana
  • Isle of Man†
  • Liechtenstein
  • Netherlands
  • Saint Barthelemy
  • Saint Martin
  • Switzerland†
  • Vatican City

† If you’re an O2 Pay As You Go customer, inclusive roaming is not available in 5 European destinations (Guernsey, the Isle of Man, Jersey, Monaco and Switzerland). Instead, you’ll need to pay £1.99/day for up to 100MB of data in these countries.

Within Europe, you’re able to use your inclusive minutes and texts to contact any other number within O2’s Europe Zone. Your usage of European roaming is subject to the fair usage policy described here : the most important being that it should only be used “for periodic travel, like holidays or short breaks”. If you use your mobile phone abroad for 63 days or more in any four-month period, O2 reserves the right to apply a regulated surcharge to your usage (currently 3.3p/minute, 1p/text and £3.50/GB).

You’ll be able to use up to 25GB data per month when abroad (or less if your normal UK data allowance is less than 25GB).

On O2’s Pay As You Go plans including Big Bundles , roaming is not included in Guernsey, the Isle of Man, Jersey, Monaco or Switzerland. In these places, you can pay £1.99/day for 100MB of data.

O2 Travel Inclusive Zone Countries

02 travel inclusive zone

Within O2’s Travel Inclusive Zone countries, you’ll get unlimited minutes, texts and data when abroad in the following destinations:

  • El Salvador
  • New Zealand
  • United States

There’s traffic management applied when you’re abroad, so your download speeds could be slowed down, depending on your usage.

O2 Travel Countries

02 travel inclusive zone

You can use the £6 per day O2 Travel offer in all of the following destinations:

  • British Virgin Islands
  • Cayman Islands
  • Costa Rica*
  • Dominican Republic
  • El Salvador*
  • Madagascar*
  • Netherlands Antilles
  • New Zealand*
  • Saint Lucia
  • South Africa
  • St Kitts & Nevis
  • St Vincent & the Grenadines
  • Trinidad & Tobago
  • Turks & Caicos islands
  • United Arab Emirates
  • United States*

* This country is also part of the O2 Travel Inclusive Zone offer. If your tariff includes this offer, you won’t need to pay the £4.99/day charge.

To opt-in to the O2 Travel offer, text TRAVEL to 23336. It can take up to 24 hours for O2 Travel to be enabled on your account so it’s best to opt-in before departing on your trip. To opt-out of the offer and to pay O2’s standard international roaming rates instead, text NOTRAVEL to 23336.

The £6 per day O2 Travel offer isn’t available to customers on O2 Pay As You Go .

Roaming Speeds

02 travel inclusive zone

According to their terms and conditions , there’s now a download speed limit of 2Mbps when you’re travelling abroad in other countries. This has applied from June 2022.

The 2Mbps speed limit should be enough for most day-to-day use such as browsing the web, sending messages and using social media. It’s also enough for things like maps and for listening to music. If you’re streaming online video, it should be possible to stream in standard-definition. However, it won’t be possible to stream in HD quality.

Fair Usage Policy

O2 has a fair usage policy for their O2 Travel international roaming service. The fair usage policy depends on whether you’re travelling to another European country or to a country outside of Europe.

Within Europe

02 travel inclusive zone

According to O2’s terms and conditions , a surcharge may be applied for your usage if you spend more 63 days abroad in Europe over a rolling 4-month period. If you exceed the 63-day limit, O2 should give you the opportunity to demonstrate prevailing use in the UK. They should also give you two weeks notice before a surcharge is applied at a rate of 3.3p/minute, 1p/text and £4.50/GB of data.

Outside Europe

02 travel inclusive zone

  • The download speeds available for file transfer, online gaming, peer-to-peer downloads and network backup services is restricted. According to O2, these services “may not work with O2 Travel”.
  • Audio and video streaming optimisation are in use. This may reduce the quality of your streaming content when abroad.
  • The use of tethering and personal hotspot is not permitted in O2 Travel countries. This means you’re unable to share your data connection with other devices.
  • When using O2 Travel outside Europe, your SIM card can only be used inside a smartphone.

Keeping Your Phone Number

02 travel inclusive zone

If you’re joining O2 to take advantage of their O2 Travel offer, it’s a straightforward process to keep your current phone number .

To do so, ask your current mobile network to provide you with a PAC Code . You can get this through your mobile network’s website or app, or by texting PAC to 65075.

Once you’ve received the PAC Code from your old network, order your new mobile phone or SIM card from the O2 website. When it arrives, you can provide the PAC Code to O2 by submitting it through this online form . Your phone number transfer will then be scheduled by O2, normally for the next working day.

For a step-by-step guide on moving your phone number to O2 , please select your current mobile network from the drop down menu below:

Select your current mobile network:

Your current mobile network... BT Mobile EE giffgaff O2 Sky Mobile Three Virgin Mobile Vodafone 1pMobile ASDA Mobile Honest Mobile iD Mobile Lebara Mobile Lycamobile Orange Plusnet Mobile Smarty Superdrug Mobile Talk Home Talkmobile TalkTalk Mobile Tesco Mobile T-Mobile Vectone Mobile VOXI

   More Options

More Information

For more information about O2 Travel, please see O2’s official website .

Related Articles

02 travel inclusive zone

Your Comments

We'd love to hear your thoughts and any questions you may have. You can add your own comment here .

Leave a Reply Cancel Reply

Save my name, email, and website in this browser for the next time I comment.

Please let me know by e-mail when there is a reply to my message.

02 travel inclusive zone

Where is the O2 Travel Inclusive Zone? Phone provider's data policy explained

W e’ve all been there – the plane lands, you whip out your phone and then feel a moment of panic over whether to turn on data roaming.

Let alone agonising over how much it will cost to call home.

Depending on your contract, and your network, using your phone on holiday can be just the same as at home – or very pricey.

It’s all got so much more complicated since Brexit , as some companies reintroduced roaming charges .

The trick is to get clued up and sorted before you go, so there are no unexpected surprises.

Because when you’re hitting the beach for some much-needed R&R , fretting about your phone bill will just pile on the stress.

So if you’re on the O2 network, what’s included – and what isn’t?

Here’s what you need to know.

Is O2 free in Europe?

In its Europe Zone, O2 contracts work as they do in the UK – so you’ll get the same number of minutes, texts and the same data allowance (up to a limit of 25GB). You can use this for up to 63 days in any four-month period – more than this will trigger a ‘fair usage’ text and after that you could be charged £3.50 per GB for data, 3.3p per minute for calls and 1p per text.

If your data allowance is more than 25GB in the UK, it will be capped at that level in Europe – you can use more, but you’ll have to pay for it.

The Europe Zone also applies to pay-as-you-go – data will come out of your allowance or be charged as it would in the UK.

Note that a handful of Europe Zone destinations on pay-as-you-go are slightly different: in Guernsey, Isle of Man, Jersey, Monaco or Switzerland, you can buy a travel bolt-on £1.99 for 100MB of data, texts are 1p and calls within these countries or back to the UK for 4p a minute.

Countries in the O2 Europe roaming zone are:

  • Canary Islands
  • Cyprus* (excluding Northern Cyprus)
  • Czech Republic
  • French Guiana
  • Isle of Man
  • Liechtenstein
  • Netherlands
  • Saint Barthelemy
  • Saint Martin
  • Switzerland
  • United Kingdom
  • Vatican City  

What’s the O2 Travel Inclusive Zone?

The ‘Travel Inclusive Zone’ is a list of 27 countries outside of the Europe Zone.

Countries in the O2 Travel Inclusive Zone are:

  • El Salvador
  • New Zealand
  • Nicaragua 
  • United States
  • Yemen 

Who can get the Travel Inclusive zone?

It’s offered as a bolt-on on certain O2 Selected Plus Plans (including pay monthly and 12 and 24-month sim-only) to cover unlimited minutes, texts and data roaming in these areas (with no cap on the data).

It’s not available on 30-day sim-only tariffs or on pay-as-you-go.

What about outside the Travel Inclusive zone?

If you’re travelling outside of the Europe Zone and do not have the O2 Travel Inclusive Zone Bolt On, then if you’re on pay monthly you can buy the the O2 Travel Bolt On for £6 a day which gives unlimited minutes, texts and data in selected destinations.

O2 has a dedicated page where you can check to see if the country you’re visiting is covered. You can add the bolt-on by texting TRAVELON to 21300.

For pay as you go, it’s not offered, so you’ll be charged international roaming rates outside of the Europe Zone.

You can check international roaming rates on O2’s dedicated page – in the US, for example, data is a whopping £7.20 per MB on pay-as-you-go, and calls cost £2 a minute to make and receive.

Follow Metro across our social channels, on Facebook, Twitter and Instagram

Share your views in the comments below

For even more unmissable travel news, features and inspiration in your inbox each week, sign up to Metro's The Getaway newsletter

Using your phone on holiday can be pricey – know before you go (Picture: Getty Images)

  • Welcome & News
  • Tech Support
  • Access For All
  • Pay Monthly
  • Pay As You Go
  • Business Customers
  • O2 Priority
  • Other Products and Services
  • Other Devices
  • Discussions & Feedback
  • How-to Guides
  • O2 Community
  • Products & Services

02 travel inclusive zone

  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Printer Friendly Page

Pincess_Ceri

  • 0 Solutions

on ‎02-09-2019 14:14

  • Mark as New
  • Report Content

slight_smile

  • All forum topics
  • Previous Topic

Cleoriff

  • 123177 Posts
  • 7472 Solutions

on ‎02-09-2019 14:19

jonsie

  • 93253 Posts
  • 6984 Solutions

on ‎02-09-2019 14:23

Bambino

  • 23170 Posts
  • 1027 Topics
  • 3685 Solutions

on ‎02-09-2019 14:42

Jojolo

on ‎03-09-2019 12:44

on ‎03-09-2019 12:57

EmilieT

  • 65 Solutions

‎04-09-2019 14:47 - edited ‎04-09-2019 14:48

02 travel inclusive zone

never-displayed

  • Overseas use in Other Products and Services 06-05-2024
  • Mobile data while staying in Morocco? in Pay Monthly 27-04-2024
  • Travel in My O2 21-04-2024
  • Service in Pay Monthly 20-04-2024
  • Os Indonesia (Specifically Bali) included in o2 Travel in Other Products and Services 19-04-2024

direct debit still running

Help me please, account closure, not in my account, pac code problems..

  • O2 Community FAQs
  • 5 Reasons to Belong to the O2 Community
  • A step-by-step guide to registering on our forum
  • What's the O2 community and how to get started?
  • O2 Community Guidelines
  • O2 Community Terms and Conditions

IMAGES

  1. Volt O2 Travel Inclusive Zone 🔴 2023 Updated

    02 travel inclusive zone

  2. Exploring the Best of 02 Travel Inclusive Zone: A Comprehensive Guide

    02 travel inclusive zone

  3. O2 Contract with O2 Travel Inclusive (75 Free Coun...

    02 travel inclusive zone

  4. Virgin Media Volt Review: Broadband & TV Bundles With O2 SIM Card

    02 travel inclusive zone

  5. O2 Contract with O2 Travel Inclusive (75 Free Coun...

    02 travel inclusive zone

  6. 02 Travel Inclusive Zone

    02 travel inclusive zone

VIDEO

  1. Второй официальный трейлер

  2. Bloom’s Taxonomy #ugcnetpaper1 #ugcneteducation #ugcnet #ctet #teachingaptitude #B.Ed

  3. Подключите тариф "Выгодный" с услугой "Безлимитные выходные" от Tele2

  4. Подключайте тариф "Выгодный" с услугой "Безлимитные выходные" от Tele2

COMMENTS

  1. Travel in our Inclusive Zone">O2 | O2 Travel in our Inclusive Zone

    O2 Travel in our Inclusive Zone. Going outside of Europe? Good news. With our O2 Travel Inclusive Zone Bolt On, available on selected O2 Refresh and sim only tariffs, you can get inclusive data roaming in 27 international destinations.

  2. Travel Search Tool | O2">Using Your Phone Abroad → O2 Travel Search Tool | O2

    O2 Travel Inclusive Zone Bolt On. Find out if you're eligible for our O2 Travel Inclusive Zone Bolt-on, which offers unlimited mins, texts and data in 27 destinations outside Europe.

  3. Travel Inclusive Zone: What exactly is included? - O2 Community">Travel Inclusive Zone: What exactly is included? - O2 Community

    O2 Travel Inclusive is covered in the countries listed here in this guide. https://www.o2.co.uk/international/travel-inclusive-zone. We also have a community guide which gives additional information. https://community.o2.co.uk/t5/How-to-Guides/O2-Contract-with-O2-Travel-Inclusive-75-Free-Countries-a...

  4. Using your phone abroad | Pay Monthly | Help & Support | O2

    Free O2 Travel in our Inclusive Zone is available for our eligible O2 Refresh tariffs 90GB and above, as well as SIM only tariffs 100GB and above. Not available on 30 Day SIM only tariffs. What about Pay As You Go customers?

  5. O2 international roaming FAQ - Uswitch">O2 international roaming FAQ - Uswitch

    If you have a O2 Travel Inclusive Zone included in your tariff, you're in luck. This feature provides you with unlimited minutes, texts, and data roaming privileges in 27 destinations...

  6. O2 Travel International Roaming Review: Countries, Speeds & Fair Usage">O2 Travel International Roaming Review: Countries, Speeds & Fair...

    1 What is O2 Travel? 1.1 O2 Europe Zone Countries. 1.2 O2 Travel Inclusive Zone Countries. 1.3 O2 Travel Countries. 2 Roaming Speeds. 3 Fair Usage Policy. 3.1 Within Europe. 3.2 Outside Europe. 4 Keeping Your Phone Number. 5 More Information. What is O2 Travel?

  7. Travel Inclusive Zone -- which countries can be... - O2 ...">Solved: O2 Travel Inclusive Zone -- which countries can be... -...

    The O2 Travel Inclusive Zone is described as "a daily allowance of unlimited texts, minutes, and data roaming in 27 of our international O2 Travel destinations". What can the daily allowance of unlimited texts and minutes be used to make calls/send texts to?

  8. Travel Inclusive Zone? Phone provider's data ... - MSN">Where is the O2 Travel Inclusive Zone? Phone provider's data ......

    What’s the O2 Travel Inclusive Zone? The ‘Travel Inclusive Zone’ is a list of 27 countries outside of the Europe Zone. Countries in the O2 Travel Inclusive Zone are:

  9. 02 travel inclusive zone - O2 Community">02 travel inclusive zone - O2 Community

    02 travel inclusive zone. Pincess_Ceri. Level 1: Joiner. 1 Posts. 1 Topics. 0 Solutions. Registered: 02-09-2019. on ‎02-09-2019 14:14. Hi all hope you can help. My husband and I will be going to the USA in December, both have o2 phones with 02 travel inclusive zone included already (the joy of expensive contracts).