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“Go Hilton” Employee, Family & Friends Rate: How to Save 75%

Everything you need to know about Hilton’s discounted travel rates for you, your friends and your family!

“Go Hilton” Discounts by Brand

Hilton friends and family rate, how to book hilton friends and family rates, what are “extra” team member rates and “extra” family & friends rates, booking a group trip, 1. use the flexible dates feature, 2. mix and match rates, 3. be flexible with your travel dates, food & beverage discount, hilton honors benefits, the “go hilton” long tenure travel program, booking terms & restrictions, annual number of night restrictions, family and friends terms & restrictions, more content for hilton fans:.

Hilton has a great employee discount program that can save employees, as well as their friends and family a ton of money when they stay at Hilton properties.   With the “Go Hilton” Team Member Travel rate, Hilton offers one of the best discount travel programs in the industry.

Some of the terms can be a little confusing, so we created this detailed guide to dig into all of the rules, features, and benefits of this great employee perk.

Keep reading to learn how to book these rates, who is eligible, and some important restrictions with the friends and family rates. We’ll also cover additional discounts with the program, like food and beverage, which can make your stay at any Hilton property an even better deal!

Hilton Team Member Travel Program (“TMTP”)

To qualify for this program, you just have to be a current Hilton “team member” or owners club member.

• A “team member” includes all regular full-time, part-time staff, and seasonal staff, as long as they are employed by Hilton and/or the hotel and work a regular schedule.
• An owners club member is someone who owns 25% or more of a Hilton property.

The program offers team members deeply discounted room rates at Hilton managed properties.  The nightly rates vary by brand, and can be discounted by up to 75% off rack rates.

• $35 for Hampton, Hilton Garden Inn, Homewood Suites, Home2 Suites, and Tru by Hilton
• $45 for Hilton Hotels & Resorts, DoubleTree, Embassy Suites, and Tapestry
• $55 for Curio, Canopy, and Hilton Grand Vacations
• $75 for Waldorf Astoria and Conrad

Hilton Employees can save up to 75% with the "Go Hilton" Team Member Rate. Plus Friends and Family can save up to 50%.

In addition to the “Go Hilton” Team Member rate that’s available to Hilton employees, Hilton also offers a discounted Friends and Family rate so you can extend your benefits to the people you are closest to.

To be eligible for the Hilton Family and Friends rate you’ll need to have a your own Hilton Honors account and be referred by a Hilton employee. 

The employee will have to add you to his/her eligible friends and family list (in the “Hilton Lobby”) so you’ll need to provide them with your Hilton Honors number and name, as it appears on your account.

Hilton Lobby – Where you set up friends & family members

The Hilton Lobby is the name of the Hilton team member portal where family and friends can be set up and connected to the Hilton employee.

How to add friends and family members to a Hilton Lobby employee profile:

• Log into the Lobby at Lobby.hilton.com . (If you don’t have access to the Lobby go to Lobby.hilton.com, click on New Users, and follow the prompts to set up your Hilton ID.)
• Click on “My Applications” in the menu bar at the top of the screen.
• Click on “Go Hilton Account”. This will bring you to your Go Hilton Account where you can manage your Family and Friends list

You may have up to 30 family or friends on the list at a time. The list may be updated at any point, so you can add or remove names as needed.

You will need the following information for each person on your list:

• Hilton Honors Account #: Family and friends must have their own Hilton Honors Account #. If they don’t have one, they can sign up at www.joinhonors.com .
• First and Last Name: The name you enter must be an exact match to the name on your family members and/or friends’ Hilton Honors account.

Note: Make sure to give them your information exactly as it appears on your account or the approval will not go through, so make sure to double-check you supply the correct information.

How to Book Hilton Team Member Travel Rates

Eligible Hilton employees and their authorized family/friends must each log in at the  Go Hilton booking site  with their own Hilton Honors sign-in and password to manage their reservations. 

After your friends and family members have been added to the team member’s list, they will be able to book the Family & Friends rates themselves on the “Go Hilton” booking site up to 1 year in advance of their planned stay.

This rate is 35-50% off the Hilton’s Best Available Rate, which is Hilton’s lowest advertised rate.  Approved Family & Friends can reserve up to two rooms per hotel stay for up to seven nights.

“Extra” discounted rates are offered at the discretion of a given property based on the current business climate and their reservation needs.

These rates aren’t discounted quite as much as the traditional Team Member rate or a Friends and Family rate, but they don’t count against your annual night limit, so if the rate is good, and you plan on “maxing out” your team member nights throughout the year, you may want to consider booking these rates first.

The rates will show up on the reservation search results as “EXTRA TEAM MEMBER” or “EXTRA FAMILY-FRIENDS”. These are great rates, but they are harder to find, especially at popular destinations.

Pro Tip: You can combine the employee rate with a friends and family rate to book a group vacation for up to a week, with four discounted rooms. Your friends will love you for this!

According to Hilton’s policy, employees may reserve up to two rooms with the team member rate and up to two more rooms with the Family & Friends rate, for a total of up to four rooms per stay.   

The rooms can be booked for up to 7 consecutive nights at a given property making this a great way to book a week long trip with a group!

Tips for Finding Employee Discount Availability

These rates can sometimes be tough to find, so here are some tips to consider when booking Hilton TMTP rates. You may not get the exact dates you want, but these tips will help you get a great “Go Hilton” rate at a Hilton property.

Go to the “Go Hilton” Portal and search for a one-night stay, then click the ‘My dates are flexible’ box. This will let you see employee (“TMTP”) rate availability each day in a calendar view for the hotel where you want to stay.

By searching for just 1 night on the flexible search feature, you will find each night that offers the rate. By contrast, if you were to search for a 3-night stay and only 2 of the nights offered the rate, the search would come back as not available.

By using the flexible dates feature, you may find that the Go Hilton TMTP rate is available on 3 of the 5 nights of your planned trip. If this is the case, make separate bookings. One reservation with the nights the TMTP rate is available and another booking at the best available rate or maybe a friend and family rate.

Even though you won’t get the rate for your entire trip, the savings will still be huge!

This may be tough if you are not a “planner”, but try to book your room as far out as possible to take advantage of all potential availability. 

If you don’t find availability at the hotel you are looking for, keep checking. Team member rate availability is based on each property’s expected occupancy, which can change frequently.

The room may not be available today, but in another month or two that could change.

Team members also receive discounts when dining on the property.  This discount is not tied to the room rate and gives employees a 50% discount on food and beverage on the property. 

However, there is one small caveat to check out before you bank on that 50% food and beverage discount. 

• The discount only applies to restaurants that are under the same management as the hotel, so double-check and make sure before you splurge on that dinner. 
• Also, this only applies when you are staying at the hotel with a team member rate.

Another great feature of the team member program is that they honor your Hilton elite status and Hilton Honors points .  This means that you can also potentially get a nice upgrade and earn Hilton Honors points in addition to getting a heavily discounted rate!

Not only does Hilton offer these great rates to current employees, but you can also get a discount if you worked for Hilton for over 10 years but are no longer an active employee.

The Long Tenure Travel Program has two tiers:

• If you worked for Hilton for 10-20 years you have access to Friends and Family rates for up to 70 nights per year, for life.
• If you worked for Hilton for over 20 years you have access to Team Member rates for up to 30 nights per year and Friends & Family rates for up to 70 nights per year, for life.

These rates are only available to the former employee, they cannot be passed on to their family or friends.

Terms & Conditions:

• You must behave yourself when staying with these rates or you could be fired. Hilton terms state that bad behavior when staying under these rates could result in loss of the benefit or potentially even being fired.
• You cannot barter or sell your reservation using this rate to anyone else.
• Team Members cannot use the rate at the property where they regularly work
• All bookings with this rate have to be made on the Go Hilton booking site by the guest who will be staying. Team Members will have to log in with their personal Hilton Honors information, and the approved friends and family will also have to log in with their Hilton Honors information. Reservations with this rate cannot be made through any other booking channels.
• The Hilton employee will have to be present at check-in and for the entire stay to receive the “Go Hilton” Team Member rates. No one else can use this rate, but they can use the friends and family rate.
• Every Hilton Team Member is allowed to book and/or use up to 30 “Go Hilton” Team Member rate room nights plus up to 70 Family & Friends rate room nights per calendar year, up to 100 room nights per calendar year between the two rate types.
• Any room nights booked under the “Extra” Team Member or “Extra” Family & Friends rates will not count against the Hilton Team Members’ annual room night total.
• The Hilton Team Member rates and the Family & Friends rates are for leisure travel only. They can’t be used for business travel of any type.
• Hilton employees can reserve up to two rooms with the “Go Hilton” Team Member rate and up to two Friends and Family rate rooms together per stay, per hotel, for a total of up to four rooms, which is nice when traveling with a family or group.
• Hilton employees can stay in a single hotel for up to seven straight nights with the “Go Hilton” Team Member rate and for up to seven straight nights with the Friends and Family rates, or vice versa. However, they cannot stay for more than fourteen straight nights between the two sets of rates per stay, per hotel.
• Approved Family & Friends can reserve up to two Family & Friends rate rooms for up to seven straight nights at a time per stay, per hotel.

As an employee, the rate is eligible to be used at any Hilton property globally, except for the hotel you are employed with. However, your friends and family can book the friends and family rate at any hotel. This assumes the rates are available, and they generally are if the hotel has less than 90% occupancy.

Fundamentally, it’s no different than with any reservation. Just log into the “Go Hilton” home page ( hilton.com/go ) with your Hilton Honors login information to manage your reservations. The biggest difference from a regular reservation is that this must be done on the “Go Hilton” page, not your normal Hilton Honors account.

Unfortunately, the answer is no. The Hilton Reservations & Customer Care Center cannot assist with reservations for Hilton Team Member rates or Family & Friends rates.

There is a customer support line, however, these representatives cannot book, modify, or cancel Go Hilton reservations. Any changes you want to make have to be done through the Go Hilton booking website. Inside the United States and Canada (toll-free): +1-800-548-8690 Outside the United States and Canada (not a toll-free call): +1-800-449-4155

All of the major hotel chains offer some level of discount or free travel to employees and their family members. Hyatt has the best employee discount program of all the major hotel chains because they give you 12 completely free nights at any Hyatt property in the world, every year. Marriott has “ The Marriott Explore Rate ” which is similar to the “Go Hilton” Team Member Rate and the IHG Employee Rate because employees are provided with a deeply discounted nightly rate. These are great perks for hotel employees and team members who work very hard every day and should be able to enjoy discounted trips to some great properties as well. 

“TMTP” is the acronym/abbreviation for the Hilton Team Member Travel Program.

Guests staying under Team Member or Family & Friends rates just need to present a photo ID at check-in. Other authorization forms (including the old paper Passports) aren’t required for anyone. Team Members must be present at check-in and for the duration of Team Member rate stays.

“Thrive at Hilton” is Hilton’s philosophy for their team members that if they are at their best personally and professionally, they will give their guests the best experience they can have. This includes access to learning and career development opportunities, a flexible work environment, or industry-leading benefits (like the Team Member Travel Program).

If you like what you are reading now, here are some more great articles every Hilton Honors member should check out!

• The Current Hilton Honors Promotion
• Hilton Travel Agent Rates
• Hilton Corporate Rate Codes
• Hilton Airline Employee Rate
• Hilton Diamond Status Match
• Hilton Honors Review

Tim is a business road warrior and avid leisure traveler who has flown over two million miles in the air and spent well over a thousand nights in hotels. He enjoys sharing tips, tricks, and hacks to help readers get the most out of their travel experience and learn how to “travel like a pro”!

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Want even faster updates, maximize your hilton honors points, hilton go program: save up to 75% with family & friends, and team members rate..

My grandma always said, “Having good friends is like having a secret superpower”. It took me two and a half decades to truly grasp the depth of her words. It’s only when I learned about how much one can save at Hilton Hotels with Hilton’s Friend and Family discount program.

Imagine being able to stay at some of the world’s finest hotels, with discounts of up to 75%, simply because you’re either an employee of Hilton or friends with someone who is.

This fantastic program is called — Go Hilton Team Member Travel Program or Go Hilton TMTP .

Hilton’s Go Hilton TMTP offers some crazy discounts for Hilton employees (and other Team Members) as well as their friends and family. It’s basically a win-win situation for everyone involved.

Unlike Hyatt’s Employee Benefits program , Hilton employees don’t get free rooms. However, most of the discounted room rates for Hilton employees are as good as free.

Similar to ‘Go Hilton’, IHG has IHG Employee Rate program , and Marriott has Marriott Employee Rate Program .

Before we delve deeper into this impressive program, let’s take a quick look at the various aspects of the program.

Go Hilton Team Member Travel Program: Overview

This program provides remarkable discounts for Hilton employees (and other team members), as well as for their friends and family. However, the discount amount can differ based on who is staying and the number of rooms available under the program quota.

The process is not complicated. Nonetheless, it’s still advisable to understand the differences before proceeding with your booking.

You can refer to the Go Hilton Family and Friends Website here for booking, and other terms.

The following are the various discount types offered by Go Hilton. We will examine each of them in more detail as we proceed.

Go Hilton and Hilton Honors: A match made in a lounge.

One could assume that with such attractive rates and benefits thrown in, it’s a little too much to expect Hilton Honor points on the stays as well.

Well, I am glad to inform you that’s not the case.

Not only will you earn Hilton Honor points during your stays, but you will also receive status night credits, and enjoy other elite status benefits like access to Hilton Executive Lounges .

Hilton is indeed pulling out all the stops to ensure its employee program is exceptional.

Go Hilton: Team Member Room Rate for Employees

As the name implies, the Go Hilton for Team Members rate is the rate meant for Hilton Team Member’s travel. It’s strictly meant for a team member’s personal stay only. The only exception being the spouse or partner of the team member.

Hilton now allows Go Hilton Team Member rate for one designated spouse or partner as well. The partner can use the rate even if the employee is not traveling or staying with them.

Go Hilton Team Member Rates are fixed and don’t fluctuate with market rates. Availability is generally pretty good, except for a few occasions where a hotel’s occupancy is close to full.

These rates are exclusive of taxes. Note that an extra $1 per night may be collected to support Hilton Team Member Assistance Fund and Hilton Global Foundation.

Interestingly, these rates are per room, and you can have as many occupants as allowed by the room type. You don’t pay anything extra for additional guests staying in the same room.

e.g., If you book a Go Hilton Team Member rate for one night for $35, you pay the same for an occupancy of 3 as well. Provided the room type permits 3 guests.

Eligibility for ‘Go Hilton’ Team Member rates.

The following team members are eligible for the Go Hilton Team Member Travel Program:

• Currently employed team members globally working at Hilton corporate offices and owned, managed, and franchised hotels.
• Currently employed business partners working at Hilton Reservations & Customer Care (HRCC) centers.
• All Owners Recognition Club members. Spouses of owners may become eligible by applying for membership in the Owner’s Recognition Club.

Other benefits

• Resort fee is waived for Go Hilton Team Member Rates and all resort amenities should still be made available to the employees.
• In the EMEA and APAC regions, this rate includes breakfast for all guests in each room.
• You can book up to 1 year in advance.

Limits for Go Hilton Team Member Rates

You can increase these limits by combining them with Extra rates and booking team members and friends and family rates for one trip. More on it in a bit.

How to book Go Hilton Team Member Rates?

To book team member rates, you need to use your Hilton Lobby ID on the Go Hilton lobby page here. Think of this as the official Go Hilton Team Member login page.

You can link your Hilton Honors account as well as connect friends and family accounts from here. If you don’t have a Hilton Lobby ID yet, contact your manager, and they should be able to help.

Important: Go Hilton Team Member Rate should not be booked at the property the Team Member regularly works at.

Forms required at check-in for Go Hilton Team Member Rates

Fortunately, now you don’t require any authorization form or paper passports that were mandatory in the past.

You do need to provide a photo-id during check-in.

Remember, the Team Member Rate is for employees/team members, or their designated spouse/partner only, and they need to be present at the check-in and for the entire duration of the stay.

You cannot book Team Member Rate for anyone else, including family and friends. There is another rate for that.

Go Hilton: Friends and Family Room Rate

Unlike Team Member Rates, the Go Hilton Family & Friends Rate can be used by the team member’s authorized friends and family for their personal stays.

Go Hilton Family and Friends rate gets you a discount of 35% to 50% on the best available rate for the night.

This is a substantial discount, whichever way you look at it.

Unlike Team Member Rate, Go Hilton Family and Friends rate doesn’t include breakfast and, I am guessing, no resort fee waiver either.

Limits for Go Hilton Family & Friends Rate

How to add friends and family to the hilton honors go program.

Your friends and family must be added to your Go Hilton account before they can book discounted stays.

To start, they must have their own Hilton Honors account. If they already have one, you can use that. Otherwise, they can register for a free account here.

Next, log in to your Go Hilton account and add your friend or family member. You’ll need their First Name, Last Name, and Hilton Honors account number. Remember, the first name and last name should match precisely with the name on their Hilton Honors account.

How to manage Go Hilton friends and family list?

You can manage your Go Hilton friend and family list on the same page where you added them. (see above). You can remove certain people from the list, and add new ones as well.

As soon as you delete a member from your Go Hilton friends and family list, they will lose access to the discounted F&F rates.

How to book Go Hilton Family & Friends Rate?

Booking a Go Hilton Family & Friends rate is a 2-step process.

• Hilton team member adds the Hilton Honors Account number of a family or friend to their Go Hilton account from their lobby page for Go Hilton program.
• Once added, the friend or family member can book their discounted stay on the Go Hilton Page . Think of it as the official Hilton Honors Friends and Family website log in.

Once the friend or family member’s account is linked to the team member account, they can book as many stays as they want without requiring approval from the team member .

However, the team member/employee is free to add and remove linked members as and when they want.

Some hotels may insist that the Team Member should be present even for ‘Family & Friends’ booking. However, that’s not the case. Hilton Go terms clearly state that:

Authorized family/friends can travel without the authorizing Team Member when staying under their Family & Friends rates, but the family/friends do need to make their own reservations by signing in to the Go Hilton booking site with their own Hilton Honors account.

Be careful, your job is on the line.

It’s important to understand that the perks you get at Hilton hotels, as an employee, are linked to your employment.

Adding strangers to Friends and Family can land you in trouble. If the guest misbehaves at the property, or if the hotel finds anything suspicious, they could report it to the management. Not good for an employee. And not worth for strangers or ill-mannered relatives.

Selling, purchasing, auctioning, bartering, etc., are clearly against the rules. As per Hilton’s policy, all such activity is strictly prohibited and will result in loss of Go Hilton privileges for the applicable Team Member and/or Family & Friends and can also result in disciplinary action for the Team Member, up to and including termination .

‘Extra’ rates for virtually unlimited discounted stays

30 nights per year can be booked for ‘Team Member Rate’ and 70 for ‘Friends & Family Rate’. A team member can book the Family & Friends rate for themselves as well.

That’s a total of 100 nights per year.

However, with Go Hilton ‘Extra’ Team Member Rates and Go Hilton ‘Extra’ Family & Friends rate, you can book more rooms over and above your quota of 100.

Simply put, the nights booked under the ‘Extra’ category do not count towards the annual room quota.

What’s the difference between regular Go Hilton rates and Go Hilton ‘Extra’ rates?

To understand the difference, let’s first understand how the quota allocation for the rooms works.

Standard rooms available under Go Hilton rates are allotted automatically by the Hilton booking system basis the expected occupancy, prices, history of bookings at the hotel, etc.

Hotels don’t have a say in that. It’s a Hilton system.

However, some hotels might feel that they can allot more rooms than the quota for Go Hilton Program. It could be during the off-season period, new property launches, etc.

Whatever be the reason, the extra rooms made available by the hotel for the program fall under Go Hilton’s ‘Extra’ rate.

How do you book Go Hilton ‘Extra’ rates?

The process of booking ‘Extra’ rate is the same as the regular one. You need to book the same on the Go Hilton page .

If there is a room available under the ‘Extra’ category, it will show as “EXTRA TEAM MEMBER” or “EXTRA FAMILY-FRIENDS” or “GO HILTON EXTRA TMTP” or “GO HILTON EXTRA FFTP” on the results and booking page.

Since the ‘Extra’ rates are not counted towards your quota, it is better to book rooms under the ‘Extra’ category if both regular and extra rates are available.

Go Hilton: Hilton Employee Food & Beverage Discount

Hilton Team Members get straight 50% off on F&B globally. The only catch is that the restaurant should be under the same management company as the hotel. This offer is not applicable at leased restaurants.

There are a few other things to remember. This is a Go Hilton discount. That means you should be staying at the property in a room booked with an eligible Go Hilton rate – Team Member or Family & Friends. However, the team member should be staying at the property.

The Team Member can avail of the discount for self plus 5 guests dining together.

In the United States and in locations with certain legal requirements, the F&B discount does not apply to alcohol.

Go Hilton Long Tenure Travel Program

If you have 10 years or more of service under your belt, you can access the Go Hilton program for life.

Even if you are no longer an employee or a team member of Hilton.

Here are the benefits available under the Go Hilton Long tenure Travel Program.

Even though the members have access to the Family & Friends Rate, the stay can be used for the member’s personal stay only. It can’t be booked for anyone else.

The rest of the process and conditions remain the same as for the respective rates.

Go Hilton: Eligible Team Member

Whether you are booking the Go Hilton Team Member Rate for yourself or the Family & Friends rate for someone else, you need to be an eligible ‘Team Member’.

Here’s what Hilton considers an eligible team member:

• Active employees at Hilton corporate offices, Hilton owned/managed properties, Hilton Grand Vacations (HGV) locations, and active on-property employees at independently owned and operated franchised hotels.
• This includes all regular full-time and part-time staff and seasonal staff, as long as they are actually employed by Hilton and/or the hotel and work a regular schedule.
• All active business partners working at Hilton Reservations & Customer Care (HRCC) centers
• Owners Club Members.

NOT Eligible Participants :

• On-call and other temporary staff who do not work a regular schedule.
• Independent third-party contractors employed by Hilton and/or the hotel, even if they have a Hilton e-mail address.
• Above property franchisees, and management company representatives not working on the property.

The Hilton Honors employee travel program offers significant discounts on stays at Hilton hotels worldwide for employees, their family, and friends.

And of course, to avail of this benefit, you must be a friend or family member of a Hilton employee who is willing to share these privileges with you.

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You are here: Hotels & Their Rewards Programs › Hilton & Hilton Honors › Hilton Family And Friends

Go Hilton TMTP and Go Hilton Friends & Family

Deeply discounted room rates for hilton team members & 50% off for the "extended family" are part of hilton employee benefits.

by Neil McPherson 24 January 2020 - original article. Updated 21 January 2022 to reflect changes made to the Go Hilton program, effective from February 2022 Updated 19 July 2022 to reflect changes made to the Go Hilton program, effective from July 2022

You may also like to see the latest Hilton Promotions

This guide is based upon  Hilton Honors Terms & Conditions dated 30 June, 2021 and Go Hilton Terms & Conditions in place at 21 January 2022.      To save sifting through all the T&C's, for key details on the broader program and what they mean for you, please refer to our Hilton Honors guide

Introduction to Go Hilton Team Member Travel Program (TMTP) and Go Hilton Family & Friends

To get best use of the Hilton Family & Friends program, you need to first understand the Hilton Team Member Travel Program.

Both the TMTP, Friends and Family programs are part of a wider package of improvements announced in April 2018 in employee well-being that included expanded parental leave benefits for both salaried and hourly employees and a program that offers discounted hotel stays for all employees. The Go Hilton program replaced a cumbersome system that had required workers to submit requests to managers. Now there’s an online reservation portal that sets aside unoccupied rooms for team members.

Benefits of Being a Hilton Team Member

Reflecting these changes (among others) Hilton Hotels and Resorts now has a reputation as an employer of choice, as evidenced by many surveys including:

• DiversityInc ranked Hilton #1 on its 2021 list of Top 50 Companies for Diversity.
• 2021 World’s Best Workplaces, No. 3 – Fortune Magazine / Great Place to Work ®
• 2020 World’s Best Workplaces, No. 2 – Fortune Magazine / Great Place to Work ®
• Fortune Best Companies to Work For® in the U.S. – #1
• Fortune 100 Best Companies to Work for List, #33, 2018
• Forbes World’s Most Reputable Companies, 2018
• Best Places to Work, #41, Glassdoor, 2018

Hilton continues to work towards and is being recognized for its exceptional and resilient workplace culture and team member benefits. 

In mid-January 2022, Hilton announced a new educational benefit designed to empower its team members to continue to learn, grow and thrive. Beginning in spring 2022, Hilton will provide its team members at U.S.-owned and managed properties with a best-in-class continuing education platform (through Guild Education) to help them pursue and attain their educational dreams.  

In addition to these new educational opportunities, Hilton already offers a comprehensive benefits package including mental well-being offerings, paid personal and parental leave, sabbaticals and GoHilton travel discounts.

The Hilton employee rates for staff, family and friends of the company are very generous and among the best in the industry.

Hilton offers two dedicated programs to members of its "network":

• the Go Hilton Team Member Travel Program (TMTP);
• Go Hilton Family & Friends (FFTP).

Read on to learn more about what makes these Hilton programs so attractive and how even non-employees can get significant benefits.

Who can participate in the Hilton TMTP and Hilton Family & Friends programs?

Current team-members.

The Hilton Team Member Travel Program is a rewards program for eligible Hilton team members (whether full-time or part-time) to book a guest room with discounts at all properties in the Hilton portfolio. The program is open to all regular full-time and part-time employees of Hilton Worldwide or one of its subsidiaries. You can sign up for the program online, and start enjoying the benefits right away. Some restrictions apply:

• You cannot book a stay at your work location.
• You may only use the program for leisure travel (not for business travel).
• An annual limit of 100 night stays applies to discounted stays.

Friends or family of current Hilton team-members

There are really only two rules for friends or family of current Hilton team members:

• They must be a Hilton Honors member of (or join the loyalty program of the Hilton hotel chain). Our detailed Hilton Honors guide provides a lot of valuable information about this program, including how to join.
• They must be approved by a Hilton team member who is registered for the TMTP.

Ex-employees with lengthy service periods

With the Go Hilton Long Tenure Travel Program, long-serving Team Members who have left employment by the Hilton company or its properties are also able to access discounts:

• Team Members who have 10 to up to 20 years of service can access Hilton Family & Friends rates for up to 70 room nights per calendar year for life.
• Team Members with 20 or more years of service can access Hilton Team Member rates for up to 30 room nights per calendar year and Family & Friends rates for up to 70 guest room nights per calendar year for life. This is the same entitlement as for current team-members.

For eligible participants:

• The discounted rates cannot be offered to their Family & Friends;
• They must be present for the hotel stay to utilise these rates; and
• They will still need their Hilton Honors account to sign into the Go Hilton booking site.
• All other standard Go Hilton booking rules and conditions will apply.

Restrictions applying to the TMTP and Family and Friends programs

Both programs are part of an employee's benefits and are subject to a single combined cap for each team member.

A team member can book up to:

• 30 room nights per calendar year at team member rates; and
• a further 70 room nights at the Family & Friends rates (total of 100 room nights).

Usage of Family & Friends room nights by folk approved by the team member count against the 70 night portion of their total 100 night limit.

The exceptions to this are rooms listed at EXTRA Team Member rates or EXTRA Family & Friends rates. These are treated the same as the "regular" discounted rooms, other than they do not count against the team member's limits. So even if a team member is actively using most/all of their limit of 100 nights per year, approved Family & Friends can still utilise these EXTRA special room offers.

Sadly, as part of the changes to the programs for 2022, there will be fewer EXTRA rates available that don’t count towards the yearly limit of 30 employee and 70 Friends & Family nights.

Benefits of Hilton TMTP

Accommodation.

TMTP offers outstanding accommodation discounts for employees. Stays are priced at fixed (USD) rates per night (and exclude resort fees but not taxes) which are heavily discounted below market rates:   

• US$75 for Waldorf Astoria and Conrad !!
• US$55 for Curio, Canopy and Hilton Grand Vacations
• US$45 for Hilton Hotels & Resorts, Doubletree, Embassy Suites and Tapestry
• US$35 for Hampton, Hilton Garden Inn, Home wood Suites Home2 Suites and Tru by Hilton.
• from 1 August 2022 , an additional USD 1 per night will be taken as a donation to the Team Member Assistance Fund and Hilton Global Foundation.
• the rates above will increase by USD 5 per night effective from late September 2022 (but remain outstanding value).
• Spouses and life partners can now make bookings under TMTP, even when the team member is not traveling with them. These bookings will count towards the team-member's 30 night limit.  Previously, bookings without the team-member also staying had to be made at the less generous Family & Friends rate.

This is a significant enhancement for the team-member benefit.

Hilton TMTP Rules

• All bookings must be made on the Go Hilton website by the guest who will be staying. Team Members must sign in with their own Team Member Hilton Honors information, and approved Family & Friends must sign in with their own standard Hilton Honors information
• You may use the program for only leisure travel.
• Team members can book up to 2 team member rate rooms and 2 Hilton Honors friends and family rate rooms (maximum 4 in total) per stay.
• Each stay booked by a team member can be for up to 7 consecutive nights at team member rates and up to 7 consecutive nights at family and friends rates (either concurrently or back-to-back for a maximum 14 night stay).
• A team member can receive the discounted rates at any Hilton property globally (subject to availability), but you cannot book at the hotel where you are normally employed (although friends and family may book for stays at the hotel where you work).

Food & Beverage

Team members booking under either TMTP or Family & Friends programs also receive a 50% discount on F&B at restaurants under the same management company as the hotel. The team member must be present at the restaurant , but the discount can be applied to up to 6 people in a party. This F&B discount does not apply to minibars or room service. Additionally, in the EMEA region (Europe, Middle East and Africa), breakfast for all guests is included in the above accommodation rates ! These are all very generous discounts. .

Benefits of the Hilton Family and Friends program

The Hilton family and friends discount applying to stays by eligible friends or family is a reduction of 50% off the Best Available Rate / Flexible Rate (the lowest advertised rate that is subject to the hotel's standard cancellation policy) - a super saving!

Approved friends or family can make bookings at the Hilton Friends and Family rate directly via the dedicated Hilton friends and family login, without the need for the team member's involvement.  

• The Family & Friends rate does not include breakfast;
• The Family & Friends rate might be higher than 50% off BAR in certain locations, based on local tax regulations.
• All bookings must be made on the Go Hilton website by the guest who will be staying. Approved Family & Friends must sign in with their own standard Hilton Honors information.
• Family & Friends can book up to 2 family & friends rate rooms per stay.
• Each stay booked by Family & Friends can be for up to 7 consecutive nights.

Important Note: Guests staying under the Family & Friends program need to be aware that their behaviour will be seen as a reflection on the Hilton Team Member. Unpleasantness or unruly behaviour may in extreme instances even result in disciplinary discussions with the Hilton Team Member.

Folk who are not team members, but have booked under the Family & Friends program, do not receive the F&B discount, unless they are staying as part of a group with a team member (see TMTP restrictions above).

Hilton Honors

Stays made under the program at each Hilton brand other than Hampton, Homewood Suites, Home2 Suites and Tru qualify to earn Hilton Honors. Family & Friends stays earn at least 10 Hilton points per USD paid at the room rate (reflecting the proportion paid of the Best Available Rate) which is very fair, given the significant discount. Food and beverage (but not room service) also qualify to earn Hilton Honors based on what you paid (after any discounts).  Bonus points relating to elite status are calculated based on the reduced room rate.

If the person who booked the room has elite tier status, their tier benefits should be available to them, even at the discounted prices.

How do the programs work?

First, a team-member must register for the TMTP program. To do this:

• Ensure you have a Hilton Lobby User ID and Team Member Hilton Honors account (or applicable Owners Hilton Honors account). If you don't, speak to your manager or Identity Management Property Administrator (IDM).
• Visit the Go Hilton program page in the Hilton Lobby for more information and to get started.

Once registered, you can use the dedicated Go Hilton portal to check on availability and make reservations. You can also then invite friends and family to join for discounted stays:

• Family and friends need to already have a standard Hilton Honors account (or ensure they quickly join using the Hilton Honors sign up .)  
• Team members registered for TMTP can then approve them for bookings made at the Family & Friends room rates.
• Once linked to a team-member's account, your friends or family members can login and book at the Family & Friends room rates independently of you. Bookings will count towards usage of your annual limit.

This makes group holidays very affordable.

Bookings under both TMTP and Family & Friends programs must be made via the dedicated portal.

Tips & Tricks for getting the most out of Go Hilton

Source: Go Hilton website

Use the Flexible Dates Feature . Create a one-night search and check the Flexible Dates box. That way, you can see day-by-day availability and make sure you're getting the best rates for every night of your stay. This helps because if even one night does not have the discounted rate available for a multiple-night search, the entire search will come back with "no results" listed.

Mix & Match Rates.  The Team Member rate may not be available for consecutive nights, but the Family & Friends rate might be there for other nights in your stay. You may have to create separate bookings with different rates across nights, but you'll save more! Have Hilton Honors Points or an American Express co-branded credit card? Consider using Points or perks such as co-branded card anniversary reward nights in addition to your Go Hilton Rates for higher demand dates.

Be Flexible.  Try to book as far in advance as possible and check Go Hilton often as inventory can change frequently. More rooms might become available closer to the stay date and especially within 60 days of arrival, since that is when most inventory opens up. Also, consider planning your trip around availability rather than planning a trip and then searching availability. Look at the calendar and plan for seasons and days of the week when there might be more inventory.

Mix It Up:  In destinations where Hilton offers multiple hotels, consider breaking up your stay among different hotels to stay where the lowest rates are offered AND to experience different brands.

Using the dedicated GO Hilton portal

Hilton Rooms availability varies and is updated monthly on the GO Hilton portal (the "Lobby") which is also where you must make all bookings.

How to find availability using Go Hilton

• Login to the Go Hilton Lobby  using your Hilton Honors credentials.
• Browse through the list of destination or holiday types, noting the type of availability in the top right hand corner of the property (TMTP or F&F or EXTRA).

How to make bookings

• Go to the dedicated portal using your Hilton Honors credentials.
• Find your preferred property.
• Click on the listing to make your booking. Easy.

The Go Hilton Lobby

A property at its discretion may offer availability of rooms for business/promotional purposes. Rooms surplus to this purpose may be offered via GO Hilton to friends and family as EXTRA family and friends rooms. These bookings do not count towards the team-member's limit, but do earn Hilton Honors points and tier status .. These offers are highlighted in the GO Hilton portal - look to the top right-hand corner of any properties of interest listed there.  

EXTRA TMTP rooms are offered in the same way.

A little disappointingly, from 2022 there will be fewer EXTRA rates available that don’t count towards the yearly limit of 30 employee and 70 Friends & Family nights. It still remains a better program than its major competitors.

What if there is no availability for the booking that I want?

If you can't find a property you like, with the timing or number of rooms that suit you, you may need to consider booking without your discount. You can still do this on the dedicated portal using your Hilton Honors credentials.

By booking through our associated Travel Agency , you may be able to receive (varies a little by brand and property):

single category  room upgrade;

complimentary daily breakfast;

early check-in and or late check-out; and

double Hilton Honors points - the same as with Diamond tier status.

This should take some of the sting out of not being able to use your GO Hilton rate.

The free perks our associated travel agency can offer may even be better than what your Family & Friends could obtain through GO Hilton (and you still earn Hilton Honors points).  See what we can do for you.

Don't overlook...

... the regular Hilton Honors promotions and offers made to all Hilton Honors members.  You may find that:

• you can buy discounted points to top up your balance enough to be able to redeem for a free night;
• some promotions may be very competitively priced and/or be available for destinations that do not have a plentiful supply of rooms under the TMTP or Family & Friends programs.

Conclusions

Both TMTP and Hilton Family & Friends  programs offer outstanding savings and are a significant employee benefit.

If you are not a Hilton employee, the benefits are so good that it would pay to scour your list of relatives and friends to find someone who is one. Just be aware that there are limits in place that will affect their use of what is their benefit.

Even if you can only access the EXTRA friends and family deals....the saving is 50% of the Best Available Rate..

If you are the Hilton employee:

• congratulations on being with an employer of choice that is providing these significant benefits.
• this article should help you to make the most of these valuable employee benefits
• be prepared to be very popular if word gets out !

What is Hilton Friends and Family discount?

The discount is 50% off the Best Available Rate.

What is the Hilton friends and family rate?

The rate is 50% less than the Best Available Rate.

Should I buy Hilton Honors during promotions if I can access the Hilton friends and family rate?  

Generally, the Hilton friends and family rate is hard to beat. Occasionally, there are promotions offering HH points with a 100% bonus (equivalent to 50% discount).  So buying points for a stay will only be better if you at getting better than USD 10 per thousand points of  value.  Exceptions I see are when:

• your friend's yearly allocation for F&F has already been fully used; and/or
• your own stays have accumulated points already and you only need to " top up your Hilton Honors points balance " to have enough for a free night. If using F&F only, you accumulate points much more slowly (half the usual rate) so this may be relevant for you.

Points.com is one of our advertisers and at no additional cost to you, we may receive small compensation should you use our link to make a purchase. You don't have to use our link, but we are thankful when you do - every little bit helps us to keep this site going.

Which markets offer family and friends rate availability?

This varies monthly. You must check which are current via the GO Hilton portal.

What can I do if there is no availability at my TMTP or Hilton family and friends rates?

You may need to forego the GO Hilton discount. However, booking through our associated travel agency (Rewarding Travel) may get you perks like room upgrades and free daily breakfast instead of the discount.

How do I make Hilton team member travel program reservations?

These Hilton reservations must be made via the dedicated GO Hilton Lobby

How does a team member monitor usage by friends and family against their annual limits?

You can check usage against your limits via the dedicated Hilton Honors GO portal .

How does a team member control usage by friends and family ?

The "best" way seems to be:

• ask your friends or family to let you know when they wish to make a booking.
• add them to your list until they make their booking, then remove them again once the booking is complete. They only need to be listed at the time of booking, not necessarily at the time of their stay.

How many Friends and Family may I enroll on my Team Member Account?

The program limit for your Family & Friends authorisation list is that it can hold up to 30 people at a time.  Quite a lot !

In practice, I would suggest keeping the list much shorter than 30.  

Once authorised, folk can make their own bookings of up to 2 rooms for up to 7 nights per stay.  If you have a lot of authorised F&F all keen to book at popular periods:

• this can create tension between your F&F; and
• your limit of 70 nights per calendar year of rooms at the F&F rate will disappear very quickly.

Note that nights booked at the EXTRA Family & Friends rates aren’t counted towards your total limit.  Folk who are wanting to use these (they are less predictable and you need greater flexibility to take advantage of them) are the ones I would be more likely to keep on the list so they have the opportunity to monitor availability for themselves and snap them up quickly.

Other folk I would approve for a limited period so they can book for particular stays and then remove them after they have made their booking. 

Hilton Employee Discounts

Hilton offers a comprehensive employee discount program called the Go Hilton Team Member travel program . This program offers Hilton employees, team members, and authorized family and friends discounted rates at Hilton-owned properties. The employee discounts are designed to make it more affordable for team members to enjoy a break and experience the hospitality of the chain they work for.

In this article, I will review the details of Hilton employee discounts, including the eligibility requirements and how to find the best-discounted rates.

Related:  Marriott Employee Discounts: Everything you Need to Know

Types of Hilton Employee Discounts

The Hilton Employee Discount program offers extremely discounted rates at Hilton-owned properties, with rates as low as $35 to $75 per night. Hilton employees can save up to 75% with the Go Hilton Team Member Rate, while friends and family can save up to 50%.  In addition, employees receive a 50% discount on food, beverage, and property when dining on the Hilton property. For more information, team members must log in on the Hilton Lobby Page . To fully enjoy the Hilton employee discounts, take care of car rental at your destination with  Rental24h  beforehand, as transportation is not included in the employee program.

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Hilton Employee Discounts on Hotel Rooms:

​ Employees may book up to two Hilton hotel rooms at a discounted rate . They can also book up to two more rooms at the Family & Friends rate for the same night.

For Hilton employee room discounts, each hotel room booked is equivalent to one night's accommodation. Employees can book a maximum of four rooms for a hotel stay that lasts up to seven consecutive nights at any Hilton hotel location.

Hilton Employee Discounts on Meals at Restaurants:

For Hilton employee dining discounts, team members receive 50% off food and beverage items purchased from any restaurants located on Hilton hotel properties. This meal discount is separate from any room night discounts and is not dependent on booking accommodation. However, to qualify for the food and drink discount, the eating establishment must be managed by the same company that oversees hotel operations at that particular Hilton location.

Eligibility for Hilton Employee Discounts:

  The Hilton Employee Discounts program is available to Hilton Team Members, their authorized family, and friends. To qualify for the program , you must be a current team member, including full-time, part-time, and seasonally employed workers at Hilton.

Guidelines for finding Hilton Employee Discounts Rates

​ use the flexible date feature ​.

When searching for Hilton employee discounts on hotel rooms, it's best to leave the dates flexible rather than selecting an exact multi-night stay. Conducting a search for a single night and checking the flexible dates option will display a calendar view of rate availability for each selected hotel. This helps determine what dates the discounted rates apply. If searching for multiple consecutive nights, but only some of those dates have the discount, it may return no results. However, searching flexibly by single nights shows the discounted rates individually, and those nights could then be booked separately.

​ Mix and Match Dates ​

When searching for multi-night stays using Hilton employee discounts, making separate, consecutive bookings may be necessary to take advantage of different rates on different dates. This involves booking individually by night if one discounted rate, like the team member rate, isn't available for the whole trip. However, another rate type, like family and friends, may be available for some nights instead. It also helps to try searching for stays requiring one room before two rooms, as there may be limited availability at the discounted rate on a given night

  Practice Flexibility

When seeking Hilton employee discounts on hotel rooms, it's best to search as far ahead of the desired stay dates as possible. All potential availability may not be shown immediately, so keep checking back regularly as forecasts change. More discounted rooms often become available closer to the actual trip. It can also help to consider destination seasons and days of the week when discounted rates may be more widely applicable. Take advantage of spotted deals by planning travel around available discounted rate dates rather than expecting set plans to line up with promotions. Booking well ahead while maintaining flexibility maximizes opportunities to save.

​ Checking In and Staying with Hilton Employee Discounts

Employees must check in and stay the entire time for rooms reserved under their name using the team member or family rates. Authorized friends/family checking in under the family/friends rate must also be present for the full duration of the stay. Non-employees cannot take advantage of the team member discount.

Approved friends/family may travel alone using the family/friends rate, but they need to make their reservations signed in to the booking portal with their personal Hilton Honors account. The authorizing employee does not need to be present when friends/family book independently under their account's family/friends rate.

Hilton Employee Discounts Specifications

Number of rooms per stay.

Employees can book up to seven nights in a row using the team member rate. They can also book up to seven consecutive nights with the family/friends rate. Family/friends approved for the discount may also reserve seven nights in a row under the family/friends rate. The extra team member and family/friends rates are combined with the standard rates - they don't extend the maximum number of nights. All discounted rates, regular and extra, count collectively towards the seven-night limit per booking under team member rates and seven nights under family/friends rates.

Hilton employee Discounts: Annual allocation of room nights

Employees can reserve and use a maximum of 30 room nights annually with the team member rate. They receive up to 70 room nights per year under the family/friends rate. The annual limit is 100 room nights per calendar year between both rates. Each hotel room booked equates to one night. When friends/family reserve nights using the family/friends discount, it depletes the allotted 70-room limit. However, extra team member and family/friends rates do not count against the annual caps.

Hilton Honors Points, stay credit, & and hotel benefits

Stays using team member and family/friends rates through Go Hilton are eligible to earn Honors points on room charges and incidentals and count towards the next tier status level, according to Honors terms. When reserving under Go Hilton discounted rates, honors members can receive usual program perks like tier-based room upgrades and property benefits. The benefits include earning points and progressing tiers as normal, not exceeding standard program guidelines.

​Hilton Employee Discounts Honors Relocation & Recovery

Team member and family/friend reservations through Go Hilton are treated like any other Honors booking if a hotel becomes oversold . In this scenario, the usual Honors relocation and recovery procedures will apply equally to discounted rate reservations. If overbooked, the guest will be relocated to another nearby hotel with walking benefits as determined by their tier standing. This ensures the guest receives standard Honors program protections and amenities regardless of booking through Go Hilton. The hotel honors the reservation and finds alternate accommodations as a goodwill gesture.

For more information on Hilton Employee Discounts, click on the link below:

​ Hilton Employee Discounts

Hilton Employee Discounts Frequently Asked Questions

Q: do on-call hilton employees get hotel discounts.

A: Yes , on-call Hilton employees and their family and friends are eligible for the employee discount program.

Q: What is the discount rate for Hilton employees?

A: The discount rates vary by property and region, but typically, Hilton employees can save up to 75% with the "Go Hilton" Team Member Rate, while friends and family can save up to 50%. ​

Q: Can former Hilton employees still use the Hilton employee discounts?

A: Yes, former Hilton employees can still use the employee discount even after they stop working at Hilton.

Q: Is the employee discount available for dining at Hilton properties?

A: Yes, Hilton employees receive a 50% discount on food, beverage, and property when dining on the Hilton property. However, the discount only applies to restaurants under the same management.

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Hotel Corporate Rate

A Guide To Hilton The Team Member Travel Program

About the team member program of hilton.

The Team Member and Hilton Family Travel Program is a way Hilton has come up with to reward their employees by offering them and their family members discounted room rates at their chain of hotels. The program is open to all regular full-time and part-time employees of Hilton Worldwide and its subsidiary companies.

By just getting online and going to the Team Member and Hilton Family Travel Program , a regular full-time or part-time Hilton employee can sign up for this service and then book a room at Hilton Hotel at a special discounted rate. The system is easy to use and completely free for employees.

http://tm.hilton.com/

All regular team members working in the Americas, whether full-time or part-time, are eligible for this leisure travel benefit.

At Hilton Team Member Travel booking site, you will be allowed to book the existing Team Member Rate and the new Hilton Family Travel Program. The Team Member Rate provides a special rate to team members who will travel on leisure. It may give you a deep discount off standard rates. And you can also book discounted room rate for yourself and your family through the new Hilton Family Travel Program which is available in all hotels worldwide.

By booking discounted room rates at Hilton Team Member Travel booking site, you can check availability and book your room online, and you can request your reservation at any hotel in the Hilton Family. If you have a change of your plan, you can change or cancel your reservation online easily.

A guide to understanding and using the Hilton TMTP:

The Hilton Team Member Travel Program (TMTP) is a special benefit for employees of Hilton Worldwide, which allows them to enjoy reduced room rates at Hilton hotels worldwide. Here is a guide to understanding and using the Hilton TMTP:

• Eligibility: The TMTP is available to all regular full-time and part-time employees of Hilton Worldwide, including those working for its franchisees, managed properties, and corporate offices. Family and friends of employees are also eligible to use the program.
• Discounts: The TMTP offers heavily discounted room rates at Hilton hotels worldwide, ranging from 25% to 50% off the standard rate. The discount may vary by hotel and location, and blackout dates may apply. The employee must book the room using their Hilton Honors account, and the discount will be automatically applied.
• Room types: The discount applies to standard rooms, subject to availability. Suite and premium room upgrades may be available at a discounted rate, but the employee must pay the extra cost.
• Booking: Employees can book rooms directly through their Hilton Honors account on the Hilton TMTP website or through the Hilton Reservations & Customer Care center. The employee must have a valid Hilton Honors account to access the TMTP rates.
• Cancellation: Employees can cancel or modify their TMTP reservations according to the hotel’s cancellation policy. However, if the employee fails to show up for a reservation, it may result in a forfeited benefit.
• Limitations: Employees are restricted to booking a maximum of 30 room nights per calendar year through the TMTP. The program is intended for personal travel use only and cannot be used for business travel or for commercial purposes. The employee must not disclose the TMTP rate to non-employees or unauthorized persons.
• Responsibility: Employees are responsible for understanding and following the terms and conditions of the TMTP. They must also ensure that their friends and family members who use the program are aware of the rules and restrictions.

In summary, the Hilton Team Member Travel Program is a valuable benefit for Hilton employees and their families, offering significant discounts on hotel stays worldwide. However, employees must use the program responsibly, following the terms and conditions to ensure that it remains a sustainable benefit for all.

Related posts:

• Hotel corporate rates for small company
• The Hotel Corporate codes for Hilton,IHG, Marriott,Hyatt and Starwood
• Hilton Hotel“Gold Medal” 15% Off Corporate Code For Worldwide Use
• Hilton Discount Codes: How to Get the Best Deals

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