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Bolsover Cruise Club   Reviews

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Reviews 4.9.

4,890 total

Most relevant

Great experience

Although we called in on spec without appointment staff managed to accommodate us within a short space of time. We were happy with info provided about cruise we wanted and had no problem booking there and then.Would definitely use Bolsover cruise in future for any other hols

Date of experience : April 13, 2024

I was very impressed with Bolsover for obtaining me a solo cabin.

I was very impressed with Bolsover for their email about a single cabin coming up withQV for South America in January 2025. I had given up of going as I knew that the wait list was very long. People on this cruise reluctantly paid for a double cabin on deck I but asked to be put on the waitlist for a solo cabin should one become back on the market.

Date of experience : April 12, 2024

Reply from Bolsover Cruise Club

This is great to hear, thank you.

Layla couldn't have been more helpful

Layla couldn't have been more helpful, phoning my travelling companion who I don't see very often to get the details that I didn't know. She found us a great stateroom and was very friendly and courteous throughout. We are now so excited about the forthcoming holiday. Thank you so much.

Great holiday arrangements from Bolsover CC

The arrangements for this Cruise and Stay Holiday worked very well, especially with the (very smart) taxi transfers and obliging staff to help with the luggage at airports, hotels and ports. All the detailed arrangements came from Bolsover Cruise Club in good time. Would certainly book another Cruise and Stay holiday if the right itinerary came up.

Date of experience : February 25, 2024

Booking a cruise is always a lovely experience. are never rushed and always have…

We are never rushed and always have opportunities to ask lots of questions before and after booking. Always offered a complimentary drink and treated as a valued customer when you book at their offices. All the staff are very kind and really helpful and always there at the end of the phone if you have any further queries. A very professional company.

Date of experience : April 04, 2024

We really appreciate your kind words Janet. Thank you.

5 star service

This company was recommended via friends ,and we found the experience great We met Mathew and nothing was too much trouble for him .He helped us book a fabulous cruise ,and couldn't do enough to sort us out . Well done for employing such lovely staff ,we will certainly be back . Would recommend to anyone 5 ster service .

Date of experience : April 10, 2024

Friendly & efficient service.

I spoke with 3 consultants, Gemma, Francesca & Layla whom were all very friendly, extremely helpful & not too pushy !! I felt very comfortable during this process with useful advice from all 3.

We really appreciate your kind words. Thank you.

very helpful and informative

I was recommended to try Bolsover cruise club, having always booked directly with the cruise company before. Melissa was so helpful and knowledgeable and the booking process was seamless. I wouldn’t hesitate to use on booking my next cruise.

Transferring cruise whilst on board

Easily booked cruise whilst on Ventura 30.3.24-6.4.24 which was transferred to Bolsover Cruise Club. Jodie contacted me a few days after our return and professionally checked off the necessary formalities. Only took a few minutes. Most efficient as usual. Bolsover Cruise Club is our preferred cruise specialists.

Date of experience : April 02, 2024

This is great to hear and we will pass this on to Jodie.

Straight forward cruise, no problem

Used Bolsover Cruise Club many times, no problems when booking a straight forward cruise, but did have some communication issues on a tailor made trip.

Date of experience : April 03, 2024

You make it so easy

This was the first time we’ve booked a cruise and Balsover made it a great experience. Lucy is looking after our booking and she couldn’t have been more helpful. We’ve finished up with a cabin much more suitable than the one the P&O system recommended and we have a real clarity about the whole process. Well done Bolsover and thank you Lucy for your patience and all your help.

Date of experience : April 08, 2024

This is great to hear and we will pass this on to Lucy.

Your will be balled over using Bolsover el consultant was very…

Your travel consultant was very professional and courteous. She answered all our queries with knowledge and sincerity and obviously knows the cruise industry very well. If we do decide to go on another cruise then we would not hesitate to use Bolsover,

Date of experience : April 09, 2024

We've always book our cruise holidays…

We've always book our cruise holidays through Bolsover, they have always been extremely helpful and found a cruise that was right for us at a great price. We highly recommend

Thank you, Mervyn, we appreciate your continued loyalty.

Cruise booked in 5 minutes

Great service. Professional and efficient. We had no trouble booking the holiday to our personal preferences. There was no heavy sales pitch. Thank you

Date of experience : April 11, 2024

Exceptional customer service…

I was unsure about what cruises would suit my needs, but Matt was absolutrely fantastic. He was so patient and helpful, and I ended up booking two cruises!!

Professional and efficient

Very efficient and quick to respond. They will almost always deliver the best quote and the staff are very knowledgeable.

This is fantastic to hear, thank you.

Arranging cruises can be stressful, but not with Bolsover

We have always had a good experience when arranging cruises with Bolsover regardless of the cruise line. From the initial call through booking and travel they have been excellent.

Nice to see someone face to face to…

Nice to see someone face to face to book a holiday. Our requirements were understood, Everything was made clear, checked and confirmed. Dates and cruise options were given, then extras that are needed were explained thoroughly that we could resolve and send to get Bolsover to see if they can better what we could fit in our extra time and requirement. All documented and confirmed. Booking details received by post. Really good service all completed within 3 hours

Thank you for your lovely review, we really appreciate this.

South America Cruise & Stay

Thank you Bolsover Cruise Club & Jess for arranging a first class holiday in South America. This included ten flights, six hotels & a twelve day cruise. It included several transfers all messaged the night before and arrived on time. This helped make it a stress free holiday & we would highly recommend Bolsover Cruise Club.

Date of experience : March 04, 2024

First class service

We have cruised indirectly through friends with Bolsover Cruise Club which all went really well, but this was our first time booking directly ourselves. Our travel expert Jodie was really helpful, ensuring she understood what we wanted and giving suggestions and advice. I was worried it would be a call centre type experience, with different people picking it up, so it was a relief to find that another travel expert - Nathan - had been briefed on our requirements. They were both really helpful, the whole process of booking our cruise and stay holiday has been seamless and stress free so far! Highly recommend.

Date of experience : April 07, 2024

Suggested companies

Enterprise training school, inc..

Bolsover Cruise Club   Reviews

In the Cruise agency category

Visit this website

Company activity See all

Write a review

Reviews 4.9.

4,890 total

Most relevant

Great experience

Although we called in on spec without appointment staff managed to accommodate us within a short space of time. We were happy with info provided about cruise we wanted and had no problem booking there and then.Would definitely use Bolsover cruise in future for any other hols

Date of experience : 13 April 2024

I was very impressed with Bolsover for obtaining me a solo cabin.

I was very impressed with Bolsover for their email about a single cabin coming up withQV for South America in January 2025. I had given up of going as I knew that the wait list was very long. People on this cruise reluctantly paid for a double cabin on deck I but asked to be put on the waitlist for a solo cabin should one become back on the market.

Date of experience : 12 April 2024

Reply from Bolsover Cruise Club

This is great to hear, thank you.

Layla couldn't have been more helpful

Layla couldn't have been more helpful, phoning my travelling companion who I don't see very often to get the details that I didn't know. She found us a great stateroom and was very friendly and courteous throughout. We are now so excited about the forthcoming holiday. Thank you so much.

Great holiday arrangements from Bolsover CC

The arrangements for this Cruise and Stay Holiday worked very well, especially with the (very smart) taxi transfers and obliging staff to help with the luggage at airports, hotels and ports. All the detailed arrangements came from Bolsover Cruise Club in good time. Would certainly book another Cruise and Stay holiday if the right itinerary came up.

Date of experience : 25 February 2024

Booking a cruise is always a lovely experience. are never rushed and always have…

We are never rushed and always have opportunities to ask lots of questions before and after booking. Always offered a complimentary drink and treated as a valued customer when you book at their offices. All the staff are very kind and really helpful and always there at the end of the phone if you have any further queries. A very professional company.

Date of experience : 04 April 2024

We really appreciate your kind words Janet. Thank you.

5 star service

This company was recommended via friends ,and we found the experience great We met Mathew and nothing was too much trouble for him .He helped us book a fabulous cruise ,and couldn't do enough to sort us out . Well done for employing such lovely staff ,we will certainly be back . Would recommend to anyone 5 ster service .

Date of experience : 10 April 2024

Friendly & efficient service.

I spoke with 3 consultants, Gemma, Francesca & Layla whom were all very friendly, extremely helpful & not too pushy !! I felt very comfortable during this process with useful advice from all 3.

We really appreciate your kind words. Thank you.

very helpful and informative

I was recommended to try Bolsover cruise club, having always booked directly with the cruise company before. Melissa was so helpful and knowledgeable and the booking process was seamless. I wouldn’t hesitate to use on booking my next cruise.

Transferring cruise whilst on board

Easily booked cruise whilst on Ventura 30.3.24-6.4.24 which was transferred to Bolsover Cruise Club. Jodie contacted me a few days after our return and professionally checked off the necessary formalities. Only took a few minutes. Most efficient as usual. Bolsover Cruise Club is our preferred cruise specialists.

Date of experience : 02 April 2024

This is great to hear and we will pass this on to Jodie.

Straight forward cruise, no problem

Used Bolsover Cruise Club many times, no problems when booking a straight forward cruise, but did have some communication issues on a tailor made trip.

Date of experience : 03 April 2024

You make it so easy

This was the first time we’ve booked a cruise and Balsover made it a great experience. Lucy is looking after our booking and she couldn’t have been more helpful. We’ve finished up with a cabin much more suitable than the one the P&O system recommended and we have a real clarity about the whole process. Well done Bolsover and thank you Lucy for your patience and all your help.

Date of experience : 08 April 2024

This is great to hear and we will pass this on to Lucy.

Your will be balled over using Bolsover el consultant was very…

Your travel consultant was very professional and courteous. She answered all our queries with knowledge and sincerity and obviously knows the cruise industry very well. If we do decide to go on another cruise then we would not hesitate to use Bolsover,

Date of experience : 09 April 2024

We've always book our cruise holidays…

We've always book our cruise holidays through Bolsover, they have always been extremely helpful and found a cruise that was right for us at a great price. We highly recommend

Thank you, Mervyn, we appreciate your continued loyalty.

Cruise booked in 5 minutes

Great service. Professional and efficient. We had no trouble booking the holiday to our personal preferences. There was no heavy sales pitch. Thank you

Date of experience : 11 April 2024

Exceptional customer service…

I was unsure about what cruises would suit my needs, but Matt was absolutrely fantastic. He was so patient and helpful, and I ended up booking two cruises!!

Professional and efficient

Very efficient and quick to respond. They will almost always deliver the best quote and the staff are very knowledgeable.

This is fantastic to hear, thank you.

Arranging cruises can be stressful, but not with Bolsover

We have always had a good experience when arranging cruises with Bolsover regardless of the cruise line. From the initial call through booking and travel they have been excellent.

Nice to see someone face to face to…

Nice to see someone face to face to book a holiday. Our requirements were understood, Everything was made clear, checked and confirmed. Dates and cruise options were given, then extras that are needed were explained thoroughly that we could resolve and send to get Bolsover to see if they can better what we could fit in our extra time and requirement. All documented and confirmed. Booking details received by post. Really good service all completed within 3 hours

Thank you for your lovely review, we really appreciate this.

South America Cruise & Stay

Thank you Bolsover Cruise Club & Jess for arranging a first class holiday in South America. This included ten flights, six hotels & a twelve day cruise. It included several transfers all messaged the night before and arrived on time. This helped make it a stress free holiday & we would highly recommend Bolsover Cruise Club.

Date of experience : 04 March 2024

First class service

We have cruised indirectly through friends with Bolsover Cruise Club which all went really well, but this was our first time booking directly ourselves. Our travel expert Jodie was really helpful, ensuring she understood what we wanted and giving suggestions and advice. I was worried it would be a call centre type experience, with different people picking it up, so it was a relief to find that another travel expert - Nathan - had been briefed on our requirements. They were both really helpful, the whole process of booking our cruise and stay holiday has been seamless and stress free so far! Highly recommend.

Date of experience : 07 April 2024

• Latest News

Exclusive: Bolsover Cruise Club expands team as revenue soars

Bolsover Cruise Club has drastically expanded its Cruise and Stay team with an influx of staff and a new dedicated office space.

The department, which specialises in bespoke holidays for cruise customers, was established in 2019 with six members of staff, before initial plans to bolster the team were scuppered by the Covid-19 pandemic.

Now with a 19-strong workforce and a recent move to a new purpose-built office space at The Cruise Centre in Barlborough, the Cruise and Stay department has posted exponential growth figures.

Revenue is currently up 100% year-on-year, which the team intends to maintain over the next 12 months, and a dedicated administration and marketing outfit is now assisting the department in its future development.

The business, which said it is acutely aware of the “heavy” discounting often seen across cruise, has resolved to remain competitive against such plights while still providing “exemplary” levels of customer service.

Bolsover Cruise Club eyes further growth

The team is now eyeing further growth, which will include taking steps towards specialising in ultra-unique event cruises.

The company has also recruited Oliver Wilson, who will be responsible for identifying such gaps in the market and working with global providers to promote exclusive cruise and stay packages.

Managing director of Bolsover Cruise Club Michael Wilson said: “This is an exciting time for the development of our company. Cruise and Stay is undoubtedly our big success story; we have seen continued growth, and satisfaction levels among our customers are at a record high.”

Head of Cruise and Stay Katie Wilson added: “Our focus has always been to offer our customers better travel solutions, which when backed by our industry-leading customer service and support, places us in a strong position in today’s market.”

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TERMS PRIVACY

Cunard Reveals Details of 2024 Familiarization Trips

• April 14, 2024

Cunard announced its 2024 lineup of travel agent familiarization (fam) trips, including four departures sailing roundtrip from Southampton.

Taking place from August to November, the fam trips are four-night sailings, with 20 trade partners on each. Agents will stay in Balcony staterooms or Princess Grill Suites, and be treated to drink receptions, training sessions, a specialty dining experience and shore excursions.  Additionally, Wi-Fi will be provided and hotel and dining service charges covered.

Tom Mahoney, director of UK sales at Cunard, said: “These familiarisation trips will provide invaluable insights into the incredible Cunard experience and what makes us truly unique. We appreciate how important it is for agents to get onboard, and with this announcement and our comprehensive ship visit program, we want to demonstrate an unprecedented commitment to our trade partners.”

The fam trips include:

• August 28 – onboard the Queen Anne, sailing to Rotterdam
• September 11 – onboard the Queen Mary 2, sailing to Zeebrugge
• October 13 – onboard the Queen Mary 2, sailing to Hamburg
• November 15 – onboard the Queen Victoria, sailing to Amsterdam

Agents can register via Shine Rewards Club, except for the September 11 voyage which is invite only.

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Love Exploring

A Retro Look At Cruises Through The Decades

Posted: November 29, 2023 | Last updated: November 29, 2023

Sailing through time

1830s: the very beginnings

1840s: the first pleasure cruises

1840s: a landmark in cruise-line history

1850–60s: early developments

Passenger cruising continued to develop through the mid-19th century, with luxuries like on-board lounges and simple entertainment emerging. Shown here, in 1856, is Cunard's RMS Persia, one of the largest ships of her time and an early Blue Riband winner (an award given for high-speed Atlantic crossings).

1870s: the New World

1880s: lighting up the ocean

1890s: “floating palaces”

1900s: entering cruising’s golden age

At the turn of the century, there was still a frisson around cruising and large, buzzy crowds would often gather to see off the ships. This nostalgic photograph was snapped between 1900 and 1915, and shows large steam boats leaving from the White Star Line dock in Detroit, Michigan. Well-dressed passengers fill the ships' upper and lower decks too.

1900s: the first purpose-built cruise ship

1910s: onboard entertainment

1910s: the Titanic disaster

One of the most famous and devastating events in cruise history occurred in this decade. Dubbed "unsinkable" by the White Star Line's vice-president, the Titanic set out from Southampton on her maiden voyage on 10 April 1912 to much applause. But just four days later, she collided with an iceberg in the North Atlantic: the compartments in her hull filled with water and she tragically sank. The disaster claimed the lives of more than 1,500 people.

1910s: First World War

1920s: cruising’s golden age continued

1920s: setting the bar high

1920s: a festive feast

1920s: the first round-the-world cruise

Another major milestone came in the 1920s: the very first round-the-world cruise. The Cunard Line's RMS Laconia (pictured here leaving Liverpool circa 1920) sailed around the globe in 1922, calling at 22 ports along the way, and taking 450 lucky passengers with her.

1930s: all games on deck

1930s: making a splash

1940s: post-war cruising

1950s: the post-war decades

Come the 1950s, cruise ships had another phenomenon to compete with: jet planes. Commercial air travel boomed in this decade, with comfier aircraft and improved routes enticing travelers into the skies. Many cruise liners underwent swish post-war refits in an attempt to stay afloat: this 1950s photo shows the opulent dining room of French liner SS Île de France after a dramatic post-war makeover.

1950s: going Down Under

1950s: the Blue Riband record breaker

Though formalized in the 1930s, the Blue Riband – the award for the passenger cruise liner with the fastest Atlantic-crossing time – has its roots right back in the 19th century. The record is still held by SS United States of United States Lines, which first sped across the Atlantic in 1952. She's pictured here on 9 July 1952, docking in Southampton.

1960s: the Jet Age

1970s: The Love Boat

As flying became more commonplace, the popularity of cruising looked set to dwindle. However, one particular TV series is often credited with keeping travelers' passion for cruising alive. The Love Boat – aired from the 1970s – was a comedy series that followed the crew and passengers of luxury liner SS Pacific Princess. Such was its popularity, some say it brought cruising back into the mainstream once more. This shot shows Cunard Line's Queen Elizabeth 2 in 1975. 

1970s: cruising opens up to the masses

1980s: the cruise to nowhere

The 1980s is thought to be the decade that pioneered the "cruise to nowhere," where the ship really was the destination. The SS Norway (pictured) – a lavish mega ship with room for thousands of passengers and amenities like a casino – embarked on a no-docking cruise in this decade.

1990s: Disney takes to the water

2000s: making waves in the modern world

The 2000s saw larger-than-life, no-expense-spared, mega cruise ships sail onto the scene. This sunset snap shows Cunard Line's Queen Mary II as she completes her first trans-Atlantic voyage in January 2004. At this time, she was the largest and most expensive cruise ship ever constructed with room for 2,200-plus passengers, a theater and even a planetarium, setting the bar for the ships of posterity. 

2010s: bigger, better and healthier

2020s: off to a rocky start

The 2020s got off to an eventful start. The COVID-19 pandemic halted almost all cruises, with some passengers and crew marooned onboard while testing and entry protocols were debated. In 2021 rife cancellations, last-minute border changes and variant outbreaks persisted. However, the years since have indicated a return to pre-pandemic popularity, with 300 cruise ships departing in April 2022 – pretty impressive compared to just 22 departing in April 2021. Cruise lines have incorporated more health and safety protocols, such as advising passengers to control their TV, light and temperature via an app instead of touchpoints. 

If this has floated your boat, here's where to see the world's most famous ships

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New modification of Russian VVER-440 fuel loaded at Paks NPP in Hungary

DECEMBER 14, 2020 — After the recent refueling at power unit 3 of the Hungarian Paks NPP, its VVER-440 reactor has been loaded with a batch of fresh fuel including 18 fuel bundles of the new modification. The new fuel will be introduced at all four operating power units of the Paks NPP, and the amount of new-modification bundles in each refueling will be increased gradually.

Development of the new VVER-440 fuel modification was completed in 2020 under the contract between TVEL JSC and MVM Paks NPP Ltd. Its introduction would optimize the hydro-uranium ratio in the reactor core, enabling to increase the efficiency of fuel usage and advance the economic performance of the power plant operation. All VVER-440 fuel modifications are manufactured at the Elemash Machine-Building Plant, a facility of TVEL Fuel Company in Elektrostal, Moscow Region.

“Introduction of a new fuel is an option to improve technical and economic performance of a nuclear power plant without substantial investment. We are actively engaged in development of new models and modifications of VVER-440 fuel for power plants in Europe. The projects of the new fuels for Loviisa NPP in Finland, Dukovany NPP in the Czech Republic, Mochovce and Bohunice NPPs in Slovakia, are currently at various stages of implementation. Despite the same reactor model, these projects are quite different technically and conceptually, since we take into account the individual needs and requirements of our customers,” commented Natalia Nikipelova, President of TVEL JSC.

For reference:

The project of development and validation of the new fuel has been accomplished with participation of a number of Russian nuclear industry enterprises, such as OKB Gidropress (a part of Rosatom machine-building division Atomenergomash), Bochvar Institute (material science research facility of TVEL Fuel Company), Elemash Machine-building plant and Kurchatov Institute national research center. At the site of OKB Gidropress research and experiment facility, the new fuel passed a range of hydraulic, longevity and vibration tests.

Paks NPP is the only functioning nuclear power plant in Hungary with total installed capacity 2000 MWe. It operates four similar units powered by VVER-440 reactors and commissioned one by one in 1982-1987. Currently, Paks NPP is the only VVER-440 plant in the world operating in extended 15-monthes fuel cycle. The power plant produces about 15 bln kWh annually, about a half of electric power generation in Hungary. In 2018, the project of increasing the duration of Paks NPP fuel cycle won the European competition Quality Innovation Award in the nomination “Innovations of large enterprises”. Russian engineers from TVEL JSC, Kurchatov Institute, OKB Gidropress, Bochvar Institute and Elemash Machine-building plant provided assistance to the Hungarian colleagues in accomplishment of the project.

  TVEL Fuel Company of Rosatom incorporates enterprises for the fabrication of nuclear fuel, conversion and enrichment of uranium, production of gas centrifuges, as well as research and design organizations. It is the only supplier of nuclear fuel for Russian nuclear power plants. TVEL Fuel Company of Rosatom provides nuclear fuel for 73 power reactors in 13 countries worldwide, research reactors in eight countries, as well as transport reactors of the Russian nuclear fleet. Every sixth power reactor in the world operates on fuel manufactured by TVEL.  www.tvel.ru