travelling to mexico from australia

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Travel to mexico.

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What places should I visit in Mexico? For information about travelling to Mexico and places to visit, please visit: Visit Mexico   & Mexico Tourist Atlas .

Is there a minimum validity requirement on passports to enter Mexico? Mexico does not enforce a minimum validity requirement on your passport when entering the country, as long as it is valid for the whole stay in Mexico.

What is a FMM? A FMM (Forma Migratoria Múltiple) or Multiple Migratory Form, is a migration form issued by the immigration authority in Mexico upon arrival (air or land). It is a temporary permit that will allow you (at the discretion of the immigration authority) to remain up to 180 days in the country. You will need to carry your FMM (or a copy of it) with you at all times.

It is VERY important that you hand the FMM over to immigration authorities upon exiting Mexico, as this constitutes proof of exit. If you plan to re-enter Mexico, a new FMM will have to be issued and paid for.

The FMM will be provided to you at the entry point into Mexico. If you travel by land, you can complete it online up to 30 days prior of your arrival to Mexico. For more information, please visit: Forma Migratoria Múltiple (FMM) .

What happens if I forget to surrender my FMM when leaving Mexico? If you do not surrender your FMM when exiting Mexico, it is recommended that the next time you visit Mexico, you carry proof that demonstrates you left on the mentioned date (plane/bus tickets etc).

Are there any requirements for travelling with minors? Technically, there are no additional requirements for one of the parents to enter/exit Mexico with a child other than a valid passport, provided the children is not a Mexican national or currently holds a temporary resident/temporary resident student visa.

However, it is recommended that you should travel with the original birth certificate for each minor, and an authorisation letter signed by the other parent, in case immigration authorities request additional information regarding the identity of the parents. Please note that there are no direct flights between Australia and Mexico and the countries where you transit en route to Mexico may have additional requirements for travelling with minors.

Are there any specific vaccinations required to enter Mexico? Travellers entering Mexico from flights from Australia, North America and Europe do not need special vaccinations to enter Mexico. However, if you are entering Mexico from a different country, regardless of your nationality, you might need a vaccination. It is recommended that you consult your doctor about any required vaccinations before travelling to Mexico.

Can I use my Australian license to drive in Mexico? To drive in Mexico, you must have a valid Australian driver’s license. However, Mexican car rental companies or local authorities may also require additional documentation, such as a certified translation of your license into Spanish.

You can also travel with an International Driving Permit (IDP that allows you to drive in a number of overseas countries. However, an IDP cannot be used as a substitute for a driving license, therefore it must be used in conjunction to a current Australian license.

Can I travel to Mexico with pets? To import pets into Mexico, you must meet the requirements of the National Department of Health, Food Safety and Food Quality, SENASICA. The pet will be screened at the Animal and Plant Health Inspection Offices (OISA) located at international airports, border crossings and international seaports.

The requirements are listed on the following website: Tu mascota viaja contigo .

Are there any tax limits on what I can bring to Mexico? In Mexico, there are certain limits on what you can bring into the country for the purposes of tax exemption. For example, you can bring goods for personal use that will last for the duration of the trip and select quantities of items such as video cameras, sport equipment and toys. In addition, passengers arriving to Mexico by land can import up to $150 USD worth of additional merchandise. If arriving by air, passengers can import up to $500 USD worth of merchandise.

For more information, on what you can and can’t bring into Mexico, please visit this link: Welcome to Mexico .

What medicine can I take to Mexico? Foreign nationals under medical treatment of controlled substances and psychotropic drugs in form of medicines must:

• Declare them upon entrance to customs, and present a medical prescription or a licence issued by competent authority.
• The prescription must contain name of the doctor authorising the prescription, his signature, contact details (telephone, address) and professional register.
• The medical prescription or licence must also state amount of the substance required by the patient during her or his stay in Mexico, the amount bringing into the country and the daily dose.
• The drugs must not exceed the amount required for your stay in the country.
• The prescription must be translated into Spanish by a certified translator (see NAATI ).

I am a foreign national in Mexico and I need assistance from my country’s embassy. What embassies and consulates are there in Mexico? To access an official list of embassies and consulates in Mexico, please consult this website: Misiones Extranjeras Acreditadas en México .

What is the emergency number in Mexico? To access emergency services (police, medical and fire) in Mexico, dial 911.

Can I visit Mexico with a criminal record? Mexican law permits immigration officials to refuse entry into Mexico if the passenger has been convicted or charged of a serious crime, such as manslaughter or terrorism. As in any other country, minor offenses usually don’t affect entry to Mexico. However, immigration officials will ultimately make the decision depending on the gravity of offences, which may result in refusal of entry or deportation.

• Destinations
• North America
• Mexico City

A guide to Mexico for a first time visitor

By Erin Van Der Meer | 7 years ago

Mexico is one of the world's most exciting destinations and for those planning their first trip, our guide to Mexico helps to discover the best the country has to offer. From the pristine beaches of the Yucatan Peninsula to its thriving capital, here's your must-read Mexican guide.

Getting there and getting around

There are no direct flights to Mexico from Australia. The fastest route is via the US from Australia’s east coast, connecting in Los Angeles or Dallas. It’s also possible to fly to Tokyo, or a South American city such as Santiago, and then on to Mexico.

For stays of less than 180 days, Australians don’t need a visa for Mexico. But if you are travelling via the US you’ll need an ESTA (Electronic System for Travel Authorization) for passage through America – even if you’re not leaving the airport.

The ESTA can be purchased online and costs $14 US Dollars. Don’t be fooled by official looking scam websites that mimic the real website – this is the correct one .

Mexico City is the country’s capital and where most international flights arrive. From Mexico City International Airport there are connecting flights to pretty much anywhere in the country. Cancun International Airport will be more convenient if you want to start your trip in the Yucatan Peninsula or if you’re only visiting that region.

The stunning beaches in Yucatan Peninsula, Getty

For first-time visitors, flying is the easiest way to get around Mexico. Most routes are reasonably priced depending on when and where you’re going, and for non-Spanish speakers it’s the most stress-free option since most airline staff can speak English (as do most hotel staff, tour guides and other tourist industry professionals).

If you’re more adventurous, on a budget or not rushed for time, Mexico is serviced by an expansive bus network – ADO is the country’s primary bus line. There are other companies, but ADO’s fleet of coaches has a reputation as the cleanest, safest and most efficient. Bus travel in Mexico is mostly safe and comfortable, although to be extra cautious avoid travelling at night, as armed hold-ups of buses have happened.

Depending on what part of the country you’re in, hiring a car is also an option. Many major car hire companies such as Hertz and Europcar service Mexico. However, driving could be dangerous for non-Spanish speakers in the event of getting lost, and off the main highways roads can be potholed and poorly sign-posted.

Currency, money and costs

The current exchange rate for the Australian Dollar to the Mexican Peso is 1 = 13. Mexico is a good value tourist destination for Australians; for example, a beer in a bar in Mexico costs on average 25 – 40 pesos (AUD $1.80 – $2.90). However, prices in Mexico can vary dramatically. At some high-end resorts and in key tourist areas like Cancun, expect to pay similar prices to home for rooms, restaurants and more.

ATMs and currency exchanges can be found in most parts of Mexico. Bank cards are widely accepted, but if you’re a little off the beaten path it’s a good idea to carry cash. Call your bank before you leave to make sure your card will work in Mexico, or you can also load a travel card with Mexican currency. US dollars are sometimes accepted in areas frequented by tourists such as Cancun and Cabo San Lucas.

There are some parts of Mexico that experience high levels of crime and violence, but they are not anywhere near the places that most tourists visit.

“The major tourist destinations are free of the drug gang violence you’ve see on the news,” travel safety expert Phil Sylvester from travelinsurancedirect.com.au  recently told 9Honey Travel.

The areas to avoid include some states on the US border, certain parts of some states on the Pacific coast and the former vacation town Acapulco. The Australian government’s Smart Traveller website has more information on the places to avoid.

In Mexico’s tourist destinations there are the same risks as anywhere – mainly petty theft and pickpocketing. Criminals tend to target people who seem vulnerable, so be aware and alert at all times – don’t drink too much, as being inebriated might make you an easy target.

Use common sense: avoid walking in unfamiliar areas late at night or accepting unsolicited offers of help from strangers, leave valuables such as flashy jewellery at home, and keep an eye on phones and expensive cameras.

Must-see destinations

There are so many incredible corners of Mexico that it's hard to choose which places to visit on a short holiday. But in two or three weeks you can get a good introduction.

Many first-time visitors to Mexico City are surprised at how cosmopolitan it is. The museums and art galleries showcasing a mix of ancient, indigenous and contemporary works are world-class, and the dining scene rivals that of any city.

Palacio de Bellas Artes in Mexico City

You'll want to stay in the chic neighbourhood Condesa , which is close to the sights of the Centro Historico but offers a more authentic experience. Allow at least three days to explore.

Oaxaca, a small city a one-hour flight south of Mexico City, is beloved for its cobblestone streets, colourful buildings and unique cuisine. You’ll want to spend a few days sampling the tamales (steamed dough with delicious fillings) and the seven moles (pronounced ‘mo-lays’), sauces with distinctly different flavours.

As well as wandering the markets, art galleries and admiring the Spanish colonial architecture, take a day trip to Hierve el Agua, the mountain-top natural swimming holes. Quinta Real Oaxaca is a beautiful boutique hotel with a pool in the heart of the city.

No trip to Mexico would be complete without visiting the Yucatan Peninsula, a treasure chest of ancient Mayan ruins, cenotes (natural swimming holes) and of course, postcard-perfect Caribbean beaches.

Mega-resort strip Cancun has a buzzing atmosphere and exciting nightlife, while Tulum 90 minutes south is a sleepy beach town on the edge of the jungle, a row of eco-chic boutique hotels and rustic restaurants on the beach.

Playa Del Carmen, which is halfway between and has a glamorous, European vibe. Just forty minutes by ferry from Playa Del Carmen is Cozumel, an idyllic island with some of the best scuba diving in the region.

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Vaccinations for Mexico

Health risks disclaimer.

The following information is intended as a guide only and is not intended to replace professional medical advice.

We, at Sonic HealthPlus, trading as Travelvax and our related companies, cannot guarantee that the following information is complete, up-to-date, accurate or error free. You therefore view the following information at your own risk.

You should obtain specific travel health advice in relation to your individual needs and your intended travel, including advice on vaccinations, anti-malarial and other medications based on your past vaccination history, your present medical condition and your intended itinerary.

Our staff at travelvax.com.au are trained in the medical travel health area and are able to advise you on your specific individual needs. Please feel free to contact us on 1300 360 164 for assistance.

To continue you must accept this disclaimer by clicking the button below.

About Mexico Vaccinations

Mexico has a climate that ranges from tropical to desert, fertile valleys to snowy mountains. The wettest season is from May to October and this includes the hurricane season (June to November). Mexico City’s altitude of 2,200 masl gives it a cooler edge – nights can be cold. 

Travel Health Alerts

18 holiday destinations listed as dengue hot-spots, first measles cases arrived, mexico: volcano eruption forces mexico city flight cancellations, 157% rise in dengue cases between 2023 to 2024, vaccine preventable diseases, yellow fever.

No certificate required and no risk to travellers.

Travelvax has doctors who are yellow fever vaccination-accredited. Click here to learn more about Yellow Fever.

For the most up to date requirements for entry into Australia, go to Smartraveller .

Please click this COVID-19 Travel Regulations Map (IATA) to view the latest Mexico COVID travel requirements.

Hepatitis A

Moderate risk to travellers, vaccination recommended. Click here to learn more about the Hepatitis A vaccination.

Hepatitis B

Low presence of Hepatitis B in local population, discuss whether vaccination would be recommended with a medical practitioner . Vaccination is recommended for specific high-risk travellers (sport/adventure/occupational/sexual). Consult a medical practitioner for your specific risk. Click here to learn more about the Hepatitis B vaccination.

Moderate risk for most travellers. Vaccination recommended for travel to smaller cities, villages and rural areas outside usual tourist routes. Some medical conditions pre-dispose to infection; whether vaccinations would be recommended should be discussed with a medical practitioner. Consult a medical practitioner for your specific risk. To learn more about Typhoid and the available vaccinations, click here .

Northern hemisphere winter risk (November to April). Most common vaccine preventable illness in travellers. Vaccine recommended, effective for 1 year. To learn more about the Influenza virus, click here .

Disease present. Recommendation for vaccination will depend on specific itinerary and activities planned. Generally rabies vaccination is advised for high risk individuals such as veterinarians or animal handlers, cavers. Additionally for higher risk travellers who plan: extended periods outdoors, rural travel, adventurous activities including bicycling; also expats or long-term travellers to endemic regions and children (risk of more severe or risk-prone bites and may not report contact at all). Click here to learn more about rabies.

Japanese Encephalitis

No risk to travellers.

Tickborne Encephalitis

Meningococcal meningitis.

Low risk to travellers.

Other Diseases

Travellers diarrhoea.

High risk. Travellers' Diarrhoea affects 20-60% of overseas travellers, food and water precautions are essential. Self-treatment medications may be recommended.

Insect-borne Diseases

Diseases such as Dengue , Chikungunya , Zika may be present. Seasonal risk will vary by country. Whether preventive measures will be recommended will depend on itinerary, length of stay, type of travel etc. and needs to be discussed with a medical practitioner. For those countries with disease present, risk is highest in urban and semi-urban areas, but may also occur in rural areas; insect avoidance measures are highly recommended all year round. Travelvax believes that the best defence is to understand their habits, dress properly and use an effective insect repellent in the correct manner. Consult a medical practitioner for your specific risk.

Schistosomiasis

Sexually transmitted and blood-borne diseases occur. The risk to travellers can be greatly reduced by practising safe sex with any new partner. All travellers should carry condoms. Blood borne diseases (HIV, Hepatitis B & C) can be spread by blood transfusion, tattooing, body piercing or non-sterile needles. Travellers in high risk groups should carry sterile needles (see also Medical Care). Understand the symptoms and how to prevent STIs here .

Altitude illness is a risk to travellers ascending higher than 2000 meters. Preventative medication is available. Consult a medical practitioner if ascending to 2000 metres or above. Click here to learn more about Altitude illness.

Additional Information

Personal safety.

In order to check before and during travel for any high-risk areas visit the Smartraveller website. Avoid unnecessary displays of wealth or valuables and minimise the amounts of cash carried. Keep secure records of passport/credit card/licence numbers. For more safety tips visit: www.smartraveller.gov.au .

Medical Care

Limited medical facilities available. Unless travelling with a well-equipped organisation, a high level of self-sufficiency in terms of first aid kits and sterile equipment is recommended. An evacuation contingency should be a part of your travel insurance. Check for any contacts supplied by your emergency assistance organisation (nominated by your travel insurer) or with IAMAT (International Association of Medical Assistance for Travellers).

First Aid Kits & Accessories

Always carry an advanced first aid kit , including needles and syringes (shortages of sterile equipment are common). A prescription kit (containing treatments for travellers' diarrhoea) is essential. A mosquito net and insect repellent (containing DEET, Citriodiol or Picaridin) are highly recommended, even if anti-malarials are taken.

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The Ultimate Travel guide to Mexico

• Getting There
• Culture & Festivals

Mexico is a sprawling country with countless treasures hidden amongst it steamy rainforest and arid lowlands. Our Mexico travel guide will help you start planning your adventure with our picks of the best things to see and do.

The bohemian glamour of Tulum and the humble fishing hamlets that huddle around the Lago de Pátzcuaro. San Cristóbal’s red-roofed cottages and the palm-fringed beaches of the Mexican Riviera.

Getting to Mexico

You can fly to all major airports in Mexico from Sydney , Melbourne and Brisbane with a single stop. Layovers are typically taken in Los Angeles.

There are no direct flights to Mexico from Australia.

Things to See in Mexico

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Known for its enigmatic pyramid temple, the ancient Mayan city of Chichen Itza has to be on of the top things to do and see near Cancun. It’s just two hours by car, the ideal distance for a day trip before a night spent dancing barefoot on the sand of the city’s many beaches.

Are you an art fan? The Museo Frida Kahlo is one of the top things to see in Mexico City. Instantly recognisable for her unique looks and colourful personality, Kahlo’s bright blue family home is equally striking. Find out more about the treasures it contains here.

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Best Places to Visit in Mexico

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One of the best places to visit in Mexico for scenery and culture is the Yucatan Peninsula, the lush outcrop which separates the Caribbean Sea from the turquoise waters of the Gulf of Mexico. Not only does it boast some of the best beaches in the country, you’ll also discover historic colonial towns that ooze character, such as Merida. Find plenty more ideas for your trip here.

Los Cabos is another of Mexico’s must visit places. Clinging like a very chic barnacle to the sunny southern tip of the Baja California peninsula, it is the jet set’s favourite playground .

Looking for more sunshiney seaside escapes? Check out our list of the 5 best beaches in Mexico without the tourists. Just try and keep them to yourself…

From gorgeous Oaxahaca, with its world famous food scene and intimate plazas, to the candy-coloured buildings of Merida, there are no shortage of cities to visit in Mexico. The capital, Mexico City, is a sprawling organism that’s swallowing up more and more of the valley it inhabits amid the great stone plateaus in the heart of the country. Expect Aztec canals, atmospheric cantinas and a clutch of excellent museums, including the Museo Nacional de Antropología.

Best Time to Visit Mexico

The best time of year to visit Mexico’s Riviera Maya is December to April, when you can enjoy temperatures in the high twenties without too much humidity, ideal for basking on the white sand beaches. If the odd afternoon shower doesn’t bother you, this is also a great place to visit in Mexico in July, when temperatures soar.

Wondering when to visit Mexico city? In March and April, the end of winter, temperatures are pleasant but not too hot, ideal for long strolls through the plazas. However, if you’re keen to catch Mexico’s famous butterfly migration, opt for January or March. The Monarch Butterfly Biosphere Reserve is less than two hours drive from the city and during these months every year it disappears under a blanket of butterflies.

Tours and Deals

Does tasting your way around the tequila distilleries of Jalisco sound appealing, or spotting whales in the crystalline water of Baja California? How about a road trip through the Yucatan region or trekking through the north’s epic Copper Canyon? There are enough Mexico tours to choose from to last a lifetime, let alone a single trip.

A Mexico City walking tour is a fantastic way to uncover the stories behind this vibrant metropolis and Free Tour has some excellent itineraries to choose from. If you’re looking for a Mexico Adventure tour, check out World Journey’s trip into the mystical Chiapas Highlands, where you’ll stumble on the ruins of ancient temples lurking in the jungle.

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Where to Stay in Mexico

Have you always dreamed of checking into a hilltop lodge styled after a Mayan village? How about ordering a Mezcal-cocktail from a swim up pool overlooking a Pacific beach or bedding down in a colonial townhouse in central Oaxaca?

In a country where the landscape varies from the ferocious desert in the north to the lush, palm-strewn coves of the south, where you stay in Mexico will very much depend on what sort of trip you’re after.

Take a closer look at your accommodation options here.

Beach Resorts

With nearly 10,000km of coastline, ranging from pearl-coloured beaches to pounding breakers, it’s no surprise that there are as many fabulous seaside resorts in Mexico as there are types of chilli growing in its fields.

Originally designed as a pop-up hotel for creatives, the Papaya Playa Project treads the line between barefoot bohemia and luxury to perfection. We sent our writer to check it out and you can read all about their experience here .

More exclusive still, Hotel Escondido has just 16 thatched villas nestling between giant cactuses on a virgin stretch of sand on the Pacific Coast. Read the full review here .

Heading to Baja California? We have hotel recommendations to suit all budgets in our best of Baja California guide.

Historic Town Hotels

Despite having its roots in an ancient pre-Hispanic culture, Mexico is steeped in Spanish colonial history and there are more characterful towns than you can shake a stick at.

You’ll feel as if you are stepping back in time when you push open the heavy wooden door of Historico Central , a boutique hideaway in Mexico City that’s housed in a building dating back to the 1700’s. Find plenty more inspiration for where to stay in Mexico City with our red hot neighbourhood guide .

Guanajuato, in the fiery heart of the country, has streets that are so narrow you can lean across and touch the person standing on the balcony opposite you. Soak it all up in Hotel Villa Maria Cristina , welcome a rambling mansion built around mosaic-clad terraces and shady courtyards.

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Best Places to Eat in Mexico

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Creamy guacamole and barbecued corn dripping with butter and chilli salt. Enchiladas bursting with fresh fish and sour cream. Tamales, the legacy of the Aztecs, steamed in banana leaves until tender. Mexico’s food scene is a celebration of the many exotic ingredients which flourish in its year round sunshine and mineral rich soil. So, where are the best places to eat in Mexico?

Chef Alejandro Ruiz is the most famous champion of Oaxacan food. Expect fresh flavours such as ceviche with passionfruit sauce and enormous steaks at his terrace restaurant, Casa Oaxaca .

The red-roofs of popular family resort, Puerto Vallarta, conceal a flourishing food scene. El Coleguita does a mean line in seafood, freshly plucked from the twinkling waters of the Bay of Banderas.

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Cultural Experiences and Festivals Mexico

Enigmatic festival of the dead parades that see the streets lit by candlelight and strewn with marigolds. The image of Quetzalcoatl, an ancient deity, you’ll still spot carved into rough stone walls. Cuetzalan’s Sunday market, where the indigenous Nahua people sell handwoven textiles. Mexico’s culture is as diverse as its landscape and you can get a real taste for it by attending one of the many fiestas.

For a whistle-stop cultural tour, one of the best Mexico City festivals is the Festival del Centro Histórico, which usually takes place around March and sees the city’s historic centre come alive with dance, music and opera shows.

Semana Santa, or Holy Week, is one of the most significant religious festivals in Mexico. Enormous carnivals sweep through the cities of Mazatlan and Veracruz for the entire week, and celebrations culminate on Saturday night with the burning of giant effigies.

Find cheap flights to Mexico from $815

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Good to know

Faqs - booking mexico flights, how long is the flight to mexico.

An average direct flight from Australia to Mexico takes 40h 03m, covering a distance of 22035 km. The most popular route is Melbourne - Mexico City with an average flight time of 37h 18m.

What is the cheapest flight to Mexico?

The cheapest ticket to Mexico from Australia found in the last 72 hours was $1,777. The most popular route is Melbourne to Mexico City Benito Juarez and the cheapest round-trip airline ticket found on this route in the last 72 hours was $2,120.

What are the most popular destinations in Mexico?

Based on KAYAK flight searches, the most popular destination is Mexico City (59% of total searches to Mexico). The next most popular destinations are Cancún (26%) and San José del Cabo (4%). Searches for flights to Puerto Vallarta (3%), to Guadalajara (3%) and to Mazatlán (2%) are also popular.

How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Top tips for finding cheap flights to Mexico

• Enter your preferred departure airport and travel dates into the search form above to unlock the latest Mexico flight deals.

Top 5 airlines flying to Mexico

Big plane, long flight, absolutely no leg room and basically non existent air! I am 5”4’ and always travel Main Cabin, I was miserable on this plane and could barely move when we arrived in Cabo due to the cramped leg area!

I had a great travel experience as there weren't any delays and I was able to get to Mexico City on time for conference.

The seat could use more support or cushion. I'm in my 50's and have back issues so the seats are a bit hard for longer flights.

I like using the Delta app to keep informed, boarding was smooth, and flight attendants were awesome and on top of everything, good communication from pilots.

Keep us informed of delays in a more timely manner

They charge me for the luggage which is was included on the ticket

TERRIBLE, THEY ARE THE MOST DISORGANIZE AIRLINE A HAVE KNOWN

Didn’t feel that same attention and carénese as other crew members

were we seat it was freezing cold we even got sick. We asked the flight attending why it was so cold and she said she will take care of it and it got worse.

Caroline (Supervisor) was great! Salute to the employees like her!

Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.

There was nothing I didn’t like, prices a little lower would help

BA Airbus A380 BC upstairs had 2 3 2 layout. The seat was comfy but access for those in middle or window seats had to climb over others fest to get to ailse when seats in bed mode. The layout was not nearly as private as other layouts. The staff was amazing as well as the food. Most airline food is average but this was restaurant quality.

Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.

1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing

Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**

The staff we fantastic and seemed to work very well with each other

Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.

I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.

The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.

I do not speak Spanish or read in Spanish When asking for help, people were hard to find they spoke quickly and pointed a lot directions for where to go and what to do we’re unclear. Which made my traveling uneasy.

I do not read or speak in Spanish. Only English. When asking for help, the people spoke quickly in English and pointed a lot. I wish they would’ve spoken a little slower for me to understand. There was much confusion and hurried in their message and I was unclear as to where to go

No air in the middle rows. Had a hard time breathing. Was dying of heat.

Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around

Horrific checkin procedure with neither Delta nor Latam figuring out how to check me in. 4 hrs on customer support with both and both airlines pointing to each other who should do checking. I was not checked in until morning of flight, which for international flight is concerning.

It was ok for the most part, it is missing something

It was a good experience, the flight was a little too long & the food was ok

Awful, horrible customer service. Flight got delayed and had to spend y the night in Bogota as a result. Very poor

the flight from Boston to Curitiba was on time actually 30 minutes earlier. latam was not able to unload the luggage for custom checkup in Sao Paulo ii took two and half hours . i missed the flight to Curitiba spend the night in hotel and then flying in the morning to Curitiba

Check in of my luggage which needed to be paid for was excellent. Thanks to Nora

Beverage and food services are excellent. We enjoy paying the extra for economy plus for the 3 inches more leg room to be exact.

Good movies, iffy pay WiFi, food ok- on time though and that was great!

All planes flying to Mexico City are very old. Seats don’t even have power outlets.

Poor seating comfort, seat cushion too thin, very uncomfortable. My luggage didi not make the flight due to equipment change. At least. United had it delivered the next day. I was without my toilet items for one day.

There was not much effort from the airline to give a solution after flight was canceled due to weather conditions. Two days waiting at the airport for a connection unacceptable. Thanks for the experience!

The male air hostess was rude and didn’t even offer me a drink. Poor customer service!

I bought internet for the flight. Don’t waste your money. I wasn’t able to download a 1 Mb file from Google Docs during a 3-4 hr period. You can only use WhatsApp and email if you are willing to wait.

Upgrade planes to have larger overhead bins, especially on this popular route and first class.

My fi t er t esed to Denver was cancelled and need to schechedule

Include at least some snack in the airfare and distribute it for free in flight rather than have customers pay for it. Customers are more likely to accept a $10 increase in air ticket than but a snack in flight for $5.

It was overall above average experience. If there is only one thing i could complain about was the lack of wifi availability on my flight from Vancouver to San Francisco

Time between flights was insufficient and distance between gates was too far.

The 6 hour delay with minimal updates was not handled well. After many complaints from most of the un-boarded passengers, food vouchers were offered. The catering strike meant there was no food or snacks on the plane. Beverage service was heavily impacted, only water or juice was available. The staff at the gate was kind enough to inform that "if you want to eat on the plane, you will need to bring it on when boarding".

Crowded plane but it flew on time and had friendly staff

For me was not enough water. + 200 ml would be perfect… Generally it was good.

Glad that the plane was not full so my 6' 2" husband didn't have anyone in front of him. We were able to sit in a row with a space between us so he could stretch his legs.

Glasses of water very small, no any snack and at the second time that the air attendant serve water or juice, she ignored us, only some passengers had something to drink.😕

I did not like the fact that our bags went missing

I got hurt and needed a wheelchair. They were excellent. I also appreciated the fact that they kept me informed thru out the whole trip regarding boarding, gate changes and luggage info.

I got hurt and needed a wheelchair. They were excellent.

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Vaccinations for Mexico

• Vaccinations for Brazil
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• Yellow Fever
• Hepatitis A

Hepatitis B

• Corporate Vaccinations

Australian travel to Mexico grew 14% in 2013, with an average of 7 days for business trips and 14 days for holidays. When travelling to Mexico and South America, it is best to take precautions against the possibility of contracting a disease native to that region.

General Advice for Vaccinations in Mexico

This website only provides a general overview of needed vaccinations for Mexico. Consultation with your personal physician or with a Travel Vaccination Clinic doctor is still the best thing to do. Specific vaccination recommendations can then be made related to your age, condition, and your itinerary. When you consult, pay particular attention to:

• Your childhood immunization records and past booster shots
• Your planned destinations and travel methods
• Your activities and accommodations
• Your state of well-being and health before travelling

Required Vaccinations for Travel to Mexico

Luckily for Australians, many of the riskiest diseases you could contract in Mexico are often covered in Australia’s childhood immunization programs. After a consultation with your doctor about which vaccinations might have been missed and which booster shots might need to be updated, you should be ready to travel. Others might be needed as a precaution only. These are the most needed vaccinations before travelling to Mexico.

Hepatitis A and Typhoid

Hepatitis A is caused by eating or drinking contaminated food and water, and can be contracted anywhere in Mexico no matter what arrangements for food and accommodations have been made.

Typhoid is a bacterial disease caused by contact with contaminated food and water. The likelihood of contracting the disease is higher if you are staying in the rural areas, or with family or friends. If you enjoy authentic food experiences on vacation, it is highly recommended that you be vaccinated against typhoid.

If your shots are not yet complete, the Hepatitis A and Typhoid vaccinations can be given in a single shot, and it lasts for a few years. Consultation with the Travel Vaccination Clinic will tell you how to get the vaccination, and how to eat and drink safely (i.e. avoiding street vendors, drinking only bottled water). The likelihood of contracting other diseases caused by contaminated food and water, such as cholera or Hepatitis E, will then be lessened as well.

Hepatitis B is a risk to medical tourists, those who find a new partner in Mexico, or those who get a new piercing or tattoo on their travels. It is caused by contact with an infected needle or medical instrument, or through contact with infected bodily fluids, such as blood. This vaccine is particularly recommended for medical tourists, to lower the risks already involved with getting medical procedures abroad.

Malaria is a mosquito-borne disease, and has a high-risk in Mexico. A doctor can be consulted for prescription anti-malarial medicines that will help prevent malaria if taken before, during, and after your trip. You are more at risk if your itinerary includes constant travel outdoors, camping, or visits to rural or swampy areas. However, conditions are rarely so bad in Mexico that anti-malarials are advised.

For further precautions, if you are camping, keep the tent closed at all times, and make sure you check it before travelling for any holes. Keeping repellant on your skin whenever outdoors even in daytime, and before and while sleeping, is an effective deterrent. As much as possible wear long sleeves, particularly at night.

These will help prevent any other mosquito-borne diseases, such as dengue. Yellow fever and Japanese encephalitis are not risks in Mexico, but they are also mosquito-borne and these precautions will help lower any possible risks. Consult with a Travel Vaccination Clinic doctor for further suggestions about mosquito-borne diseases and other recommended vaccinations before you travel.

Rabies is caused by infectious bites from mammals such as dogs, cats, and bats. However, a rabies prevention vaccine is not needed unless you are travelling to the rural areas of Mexico, where the possibility of encountering stray animals or bats is more likely. Travellers to Mexico advised to get the rabies prevention vaccines are:

• Hikers, campers, and cave-explorers
• Veterinarians in Mexico for medical missions or student exchanges
• Wildlife experts
• Researchers working extensively outdoors
• Children, who tend to pet and stroke strange animals, and may be fearful of speaking up when bitten

Consultation for Vaccination

This general overview should help both you and the doctor you consult to narrow down the vaccinations you most need for travel to Mexico. A clear description of your planned destinations and activities is best, so you can be protected no matter where you go and what you plan to do, whether for business or pleasure.

Book your appointment now at our Sydney CBD clinic, get instant confirmation.

Perth brothers Jake and Callum Robinson missing during surfing trip in Baja California in Mexico

The WA premier has described as "distressing" reports two Perth brothers have disappeared while on a camping and surfing trip in northern Mexico.

Jake and Callum Robinson, both aged in their 30s, failed to arrive at holiday accommodation in the city of Rosarito.

It's understood they were surfing and camping at the popular surfing spot Punta San Jose near the city of Ensanada.

They were believed to be travelling with Jack Carter Rhoad, who is an American citizen and is also missing.

Their mother Debra Robinson has appealed for information on social media.

"They have not contacted us since April 27 ... they are travelling with another friend; an American citizen," the social media post reads.

"Callum is a Type 1 diabetic so there is also a medical concern.

"Please contact me if you have seen them or know their whereabouts."

In a statement, Ms Robinson said the family continued to hope the brothers would be located.

"We sincerely appreciate everyone's concern and thoughts at this time. We continue to have hope that our two beautiful boys are found."

"It is a deeply distressing time for us and we ask the media to respect our privacy at this time."

Reports of woman in custody

Local media reported while searching for the men around La Bocana, authorities discovered one of the trio's phones had been switched on around an hour's drive of where the men were last seen.

"A woman … about 25 years old … was detained in possession of it [in the upper part of Maneadero]," reporter Mario Muñoz told the ABC, citing local police sources.

He said she was also found carrying drugs and would be handed over to the state attorney general's office.

"The state prosecutor's office will investigate the disappearance of the three tourists," Mr Muñoz said.

Mr Munoz supplied the ABC with pictures of the area in Punta San José where police are searching.

The ABC has contacted local and state police to confirm this information.

Social media posts stop

A friend of the brothers, Dan, said social media updates from the pair stopped at the weekend.

"Callum lives over in America and Jake was visiting and [they] sort of posted fairly regularly about their trip up until the weekend," he told ABC Radio Perth.

"They haven't actually checked into where they were meant to be on Saturday, and no one's been able to get in contact with them since.

"We believe Callum was due back at work last week and hasn't shown up … so obviously friends and family are quite concerned."

"I think everyone's just sort of hoping that we can spread the word for anyone that has any contacts in America or around that area that might be able to put the word out.

"I believe that Jake and Callum's parents are trying to get a flight over there now."

'Very worrying': premier

Premier Roger Cook said he was aware of the situation and described it as "really quite distressing".

"This must be very worrying for the families involved," he said.

"When we do send our young men and women overseas to enjoy that adventure holiday, they invite an element of risk.

"I understand one of the individuals has a medical condition that would need ongoing care.

"I share [the] concerns of all Western Australians in terms of their welfare."

'High degree of caution': Travel advice

According to an online lacrosse profile, Callum Robinson attended high school at Sacred Heart College in Perth before travelling to the United States to play college lacrosse.

Lacrosse Australia has released a statement expressing concern over the disappearance.

"We urge the Australian (and global) lacrosse family to continue sharing the post from Callum's friends and family … in the hope that Callum, Jake and Jack are found safe and sound," it said.

Both brothers have regularly posted images of their travels to social media.

In 2015, Australian surfers Dean Lucas and Adam Coleman were murdered while travelling through Mexico in a camper van.

The Department of Foreign Affairs and Trade said it was providing consular assistance to the family of the two Australians. 

"Owing to our privacy obligations we are unable to provide further comment," its statement said.

The Department's latest travel advice for Mexico is for people to exercise a high degree of caution due to the threat of violent crime.

The advice said Mexican government statistics show Baja California Sur and Quintana Roo have reported significant increases in drug-related violence, particularly murder.

Baja California Sur and Baja California are among the states with the highest homicide rates.

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Horrific news for family of missing Aussie brothers who disappeared in Mexico on a surfing holiday

After a desperate search for two Aussie brothers missing on a surf holiday in Mexico with an American friend, the families have been given the worst news.

Dark truth behind Aussie surfers’ murders

Horror moment hippo devours boat

Aussie parents’ gut-wrenching move

Three bodies found in northwest Mexico have been identified by relatives as being two Australian brothers and their American friend who vanished during a surfing trip, authorities have confirmed.

Perth-born Jake and Callum Robinson, aged 30 and 33, and American friend Jack Carter Rhoad, 30, were reported missing last week while camping in the notorious state of Baja California.

Their bodies were among four found 15m down a hidden well over the weekend, which was located near the last known campsite of the trio.

“The state prosecutor’s office confirms that the bodies found in the well in the area known as La Bocana, south of Ensenada, correspond to Jake and Callum (Robinson), of Australian origin, as well as the American (Jack) Carter,” officials said in a statement released on Monday afternoon.

“The confirmation comes once the victims’ relatives were able to identify them, without the need for genetic tests to be performed.”

Earlier on Monday, Baja California’s Attorney-General Maria Elena Andrade Ramirez said it was believed the men were shot in the head while resisting a robbery.

Ms Andrade Ramirez said a murder investigation was underway after the bodies were discovered in the well on a cliff overlooking the Pacific Ocean almost a week later.

Three suspects have been charged with offences akin to kidnapping.

“The attackers drove by in their vehicle,” Ms Andrade Ramirez said.

“They approached, with the intention of stealing their vehicle and taking the tyres and other parts to put them on the older-model pickup they were driving.

“When they (the victims) came up and caught them, surely, they resisted.

“And these people, the assailants, took out a gun and first they killed the one who was putting up resistance against the vehicle theft, and then others came along and joined the fight to defend their property and their companion who had been attacked, and they killed them too.”

The burnt-out truck hired by the trio was found near where the bodies were discovered.

Ms Andrade Ramirez said the well in which the bodies were found had been covered with boards, making it “literally almost impossible to find”.

In posts on social media, Callum Robinson’s partner Emily Horwath shared a series of tributes to her boyfriend from loved ones over the past two days.

They described him as “one of the most beautiful and loving souls”, with Ms Horwath saying Callum was “one of one”.

“I’d give anything for one more koala hug,” she wrote in one post.

“My heart is shattered into a million pieces. I don’t have the words right now.”

Chilling detail about brothers’ Mexico map

It comes after a guilt-stricken friend of one of the Australian brothers revealed he gave the duo a hand-drawn map leading the them to the location where they would last be seen.

It comes as Mexican authorities have revealed new details about the suspects who killed brothers Jake and Callum Robinson, and their American friend Jack Rhoad.

San Diego photographer Randy Dible is guilt-stricken to hear the news about his neighbour and friend Callum. Just three weeks ago Dible had told Callum about his favourite surfing location in Baja, the quiet yet stunning La Bocana.

Callum was in search of good surf spots and was enthusiastic, so Dible drew him a map on a napkin. He almost joined him but had to cancel when a job came in.

“I told him about this place because I’d been travelling down there all over that country for 30 years so I know it like the back of my hand and I knew just where to go,” Dible told The Australian .

“And he was murdered in that exact spot.”

He says that a part of him wishes he had gone on the trip as perhaps he could have prevented it all. However, the biggest regret he has is telling his friend about La Bocana.

“I wish I’d never met up with him that day, I feel really bad. I feel guilty. It’s just starting to hit home.”

Another close friend to Callum, Hayley Jacobs has spoken of seeing him the morning he left for Mexico. However, she had a feeling something was very wrong when he failed to make contact throughout the trip.

“I didn’t hear from him and like my mum asked me if I heard from them and I was like ‘I think he’s mad at me?’” she told Nine.

“I don’t know what’s going on but I think he’s mad at me, like something doesn’t seem right.”

She said her friend was a truly special person who “lit up a room”.

“If we’re at a restaurant and we were having dinner and he asked for the waiter’s name, he would write his name down in his notes and his phone and how he knows how he met him and how he connected with him,” she said.

“He showed me the notes and it was hundreds of people that he met.”

She said while he was based in America playing lacrosse, his goal was to return to Australia and start a family.

Shell casings were found at the campsite were the trio was last seen, a surfing spot known as La Bocana at Santo Tomas, local media reports.

Formal identifications of the bodies found in the well are yet to be completed, but friends of the Robinson family have begun donating to a GoFundMe page .

It has attracted more than US$80,000 (AU$121,000) in the first day.

Three suspects arrested

On Saturday, authorities identified the three suspects as Jesús Gerardo Garica Cota (alias El Kekas), his partner Ari Gisel García Cota, and his brother Cristian Alejandro García, according to local Spanish language media outlet Zeta Tijuana and Talk Baja.

They have all been charged with a crime equivalent to kidnapping, officials said. It was unclear if they might face more charges.

Earlier on Friday, the Baja California Attorney-General said three Mexican nationals – two brothers and a 23-year-old woman – had been detained in connection with the surfers’ disappearances, and that they were allegedly found to be in possession of methamphetamines and other illegal drugs when they were arrested.

Local media also reported that the female suspect had a phone belonging to one of the Australian brothers.

A fourth body, believed to be that of the ranch owner who had been missing for several weeks was also found in the area on a cliff at Punta San José, in Santo Tomás, Ensenada, during a search for the missing surfers. His death is not thought to be connected to the other bodies found in the well, according to officials.

Callum, Jake and Mr Rhoad, from San Diego, were last known to have been in Rosarita, in the Baja California region.

Prior to human remains being found in the well, local police located an abandoned campsite with traces of blood and a tooth – where the men are believed to have stayed, according to Zeta and 7News.

“A white pickup vehicle was located, as well as other evidence,” the state prosecutor’s office said in a statement.

The investigation was being coordinated with the US Federal Bureau of Investigation and the Australian and US consulates, it said.

The bodies are yet to be formally identified but authorities say they’re confident they know who the victims are, as they await forensic test results to confirm their suspicions.

“I’m saying it’s a very, very high probability that it is them,” Ms Ramírez told 9News, referring to the Australian brothers and their friend.

“They were in a state of decomposition.

“That is why we have to run the genetic tests.”

Callum’s university team Stevenson University Lacrosse claimed in a social media post the pair had been killed.

“It is with heavy hearts that we share the news of the passing of our dear teammate and friend, Callum Robinson,” the club said.

“From his days leading us to victory on the field to his unwavering commitment to academic excellence, Callum was a true inspiration to us all.”

The club said Callum had played a pivotal role in the team’s Division III National Championship in 2013, and had amassed “equally impressive academic achievements”.

“But, beyond his accolades, Callum will be remembered for his infectious spirit and larger-than-life personality,” the club said. “With his beautiful long hair and charming smile, he truly embodied the nickname ‘big koala’ — warm, friendly, and always there to lend a helping hand.

“Though he may be gone, Callum’s legacy will live on in our hearts forever.

“Our thoughts and prayers are with his family and loved ones during this difficult time. Rest easy, Callum. You will be deeply missed, but never forgotten.”

News of the young man’s apparent death, which is yet to be formally confirmed, was widely shared by the club, its members, and many more.

In an Instagram post, his teammate Will Manny thanked Callum for “showing everyone how to smile big, laugh hard and enjoy life:

“Callum Robinson, Jake Robinson and Jack Rhoad – Rest in Peace – and to your families, the lacrosse community is here for you,” he said.

Brett Hiken described the young player as “one of one” who he said he was lucky to have “gotten to love and know”.

“You made everyone feel like family and everyone was your best friend,” he said.

“Our best memories were always with you. Truth is, everyone wanted to be like you but no one was even on the same planet.

“It was a honour to get be your friend. The room turned every time you entered without even opening your mouth.

“Love you like the brother you are and most importantly thank you. Everyone gets to live, but man not everyone truly lives. You certainly lived.”

Earlier, a Department of Foreign Affairs and Trade spokesman confirmed the Australian embassy in Mexico was working closely with the AFP and local police.

“DFAT recognises this is a very distressing time for the family and is in regular contact with them to provide support,” they said.

“Owing to our privacy obligations we are unable to provide further comment.”

The tragic developments came as Debra and Martin Robinson made their way to the area where their sons were last seen.

The couple said Callum had been living in the US to follow his dream of becoming a professional lacrosse player.

“He is widely known in the US as the Big Koala,” they said.

“We think of him as our big, soft, friendly giant.”

Jake only left Australia two weeks ago to visit his brother.

“It was a trip of a lifetime to see his brother, before shortly taking up a new position at Geelong Hospital in Victoria,” the parents said.

“Callum and Jake are beautiful human beings. We love them so much and this breaks our heart.”

They said Jake had worked in regional hospitals across Australia.

Jake and Callum had attended the Coachella music festival before going to Mexico to surf.

“Jake is such a gentle soul and would want no harm,” his parents said.

“Our only comfort right now is that they were together doing something they passionately love.

“We ask people to keep them in their thoughts and prayers and to continue to respect our privacy at this distressing time.”

The Department of Foreign ­Affairs and Trade said they were continuing to provide consular assistance to the family.

Prime Minister Anthony Albanese described the brothers’ disappearance as “a really concerning situation”.

“Our embassy in Mexico is working with local authorities as well to try to ascertain what has happened here,” he told Seven’s Sunrise program on Friday.

“We certainly hope that these brothers are found safely but there is real concern about the fact that they’ve gone missing.

“Their mother is obviously very distressed about this and we just hope for a positive outcome.”

While popular for surfing, Baja California has plagued by gang violence, including the infamous Tijuana cartel.

– With NCA newswire

The brutal killing of two Aussie brothers and their friend while on a surfing holiday has horrified the country, now a dark secret is emerging.

Shocking footage has captured the terrifying moment an angry hippo chases and attacks a boat packed with tourists scrambling to escape.

The parents of the Perth brothers who were killed in Mexico must now make arrangements to bring their bodies back to Australia.

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After 3 Tourists Go Missing, Bodies Are Found in Baja California

Mexican authorities recovered the three bodies as a search went on for two Australian tourists and a U.S. citizen who disappeared while on vacation.

By Emiliano Rodríguez Mega

Reporting from Mexico City

A dayslong search for three missing tourists who disappeared near a surfing town close to the U.S.-Mexico border ended tragically on Friday as the authorities said that they had located three bodies in a water hole.

Two Australian brothers, Callum and Jake Robinson, and their friend, Jack Carter Rhoad, a U.S. citizen, had been on vacation surfing and camping along the coast near the Mexican city of Ensenada when they disappeared on Saturday.

Debra Robinson, the mother of the brothers, said in a social media post on Wednesday that they had booked an Airbnb in another coastal town north of Ensenada but never showed up there.

“Reaching out to anyone who has seen my two sons. They have not contacted us,” she pleaded to the more than 120,000 members of a community Facebook page created for people interested in touring Mexico’s Baja California peninsula.

She added that Callum was a Type 1 diabetic.

The state’s attorney general, María Elena Andrade Ramírez, said in a news conference on Thursday that prosecutors were investigating three people related to the case but that crucial time had passed since the disappearance of the three men.

“Unfortunately, it wasn’t until the last few days that they were reported missing,” Ms. Andrade Ramírez told reporters. “So, that meant that important hours or time was lost.”

In an interview, Ms. Andrade Ramírez said that after close examination of a 50-foot-deep water hole in La Bocana beach, near the town of Santo Tomás, Mexican authorities found three male bodies early on Friday. The already decomposed remains, she added, “meet the characteristics to assume with a high degree of probability” that they are the Robinson siblings and Mr. Rhoad.

Researchers will perform DNA tests to confirm the findings.

Prosecutors also believe that the three people tied to the deaths tried to seize the victims’ vehicle. When they resisted, Ms. Andrade Ramírez said, one man took out a gun, opened fire and then tried to dispose of their bodies. That person has been arrested.

“This aggression seems to have occurred in an unforeseen, circumstantial manner,” she added. “We pledge that this crime will not go unpunished.”

Human remains of a fourth male body, which has not yet been identified and is not connected to this case, was also found at the same site.

In 2022, 192 American citizens died in Mexico, State Department figures show , but most of those deaths were accidents or suicides. Only 46 were ruled as homicides.

The big waves in Baja California have long attracted throngs of surfers and travelers, many of whom have dealt with rising crime rates for nearly two decades.

But record levels of violence have hit the state in recent years. Government data shows that Baja California currently holds first place in vehicle theft and second place in homicides, most of which are related to drug dealing or organized crime, Mexico’s secretary of defense, Luis Cresencio Sandoval, said this year.

An official familiar with the investigation, who was not authorized to speak publicly, said a white pickup truck that the missing tourists had been traveling in was found charred near La Bocana beach. Other belongings and pieces of evidence were also being analyzed, the official added.

The swift effort to find the tourists was a rare exception in a country where nearly 100,000 people remain missing, according to the latest count provided by Mexican officials in March.

A majority of cases remain unsolved. Family members and volunteers are left on their own to follow up on leads, but the presence of cartels and a lack of support from the authorities make searching a dangerous mission .

The recent case in Ensenada recalled an episode in 2015 in which two Australian surfers, Adam Coleman and Dean Lucas, were killed as they drove across Sinaloa, another state in northern Mexico. Local authorities arrested three people who said they shot the two friends after they resisted a robbery. Their bodies were found inside their van, which had been doused in gasoline and set on fire.

Emiliano Rodríguez Mega is a reporter and researcher for The Times based in Mexico City, covering Mexico, Central America and the Caribbean. More about Emiliano Rodríguez Mega

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Three questioned in Mexico as concerns grow for missing Perth brothers

Siblings Callum and Jake Robinson went missing on a surfing trip to the Baja California region

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Three people have been questioned in Mexico in connection to the disappearance of two Perth brothers who went missing during a surfing trip in Mexico along with an American man who was travelling with them.

Authorities said they had found an abandoned camping site that may have been used by the travellers, as well as a mobile phone and a vehicle.

A search continues for siblings Callum and Jake Robinson, both in their 30s, along with their American companion. who are believed to have gone missing on Mexico’s Baja California peninsula.

The brothers were reportedly travelling with 30-year-old US citizen Jack Carter Rhoad.

A missing persons poster being circulated by the brothers’ friends and family said the trio were last seen on Sunday near the K-38 surf spot – so-named because the collection of breaks sits at the 38km mark of the Baja Highway south of Rosarito.

“They did not check into the airbnb near K38 and Callum did not return to work in San Diego as scheduled,” the poster said.

“They were driving a white Chevrolet Colorado utility with Californian number plates … around Ensenada region.

“Callum is a type 1 diabetic and the family have not been able to make contact since Saturday. This is out of character behaviour, please help.”

Jorge Argoud, operational deputy director of security in Ensenada, told Reuters: “Since the disappearance was reported, the operation has been ongoing, and so far, a cell phone apparently belonging to one of the missing persons and a vehicle have been recovered.”

Local media reports – as yet unconfirmed – said a burnt-out ute matching the description of the one the group was driving had been found on a ranch in nearby Santo Tomás.

The Australian prime minister, Anthony Albanese, said Department of Foreign Affairs and Trade (Dfat) officials had been in contact with the family after the disappearance.

“This is a really concerning situation,” Albanese told Seven’s Sunrise program on Friday.

“Our embassy in Mexico is working with local authorities as well to try to ascertain what has happened here. We certainly hope that these brothers are found safely but there is real concern about the fact that they’ve gone missing. Their mother is obviously very distressed about this and we just hope for a positive outcome.”

Mexican police said they had questioned a woman and two men in relation to the disappearance. The woman was found with a mobile phone that contained a photo that looked like one of the missing brothers.

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María Elena Andrade Ramírez, Baja California’s chief prosecutor, told reporters that abandoned tents had been found, along with evidence that linked the three people to the missing men, but would not elaborate on whether they were suspects or witnesses in the case.

“A working team is at the site where they were last seen, where tents and other evidence was found that could be linked to these three people we have under investigation,” Andrade Ramírez said. “There is a lot of important information that we can’t make public.”

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“We do not know what condition they are in,” she added. “All lines of investigation are open at this time. We cannot rule anything out until we find them.”

She said the time that had elapsed since they went missing might make it more difficult to find the missing men.

“Unfortunately, it wasn’t until the last few days that they were reported missing. So, that meant that important hours or time was lost.”

The pair’s mother, Debra Robinson, appealed for help to find her sons on Mexican social media, saying she had not heard from them since Saturday and “this is a very dire situation”.

She also shared an image of a Chevrolet ute the brothers had been travelling in, and mentioned in a comment that the family hoped to travel to Mexico as soon as possible.

Dfat confirmed it was helping the family.

“Owing to our privacy obligations we are unable to provide further comment,” a spokesperson said.

The Western Australian premier, Roger Cook, said the disappearance of the brothers was distressing.

“When we do send out young men and women overseas to enjoy that adventure holiday, they invite an element of risk, and this is really quite distressing,” he told reporters on Thursday.

“I share the concerns of all Western Australians in terms of their welfare.”

In 2015, WA surfers Adam Coleman and Dean Lucas were murdered in western Sinaloa state in Mexico’s north-west, across the Gulf of California — also known as the Sea of Cortez. Authorities said they were victims of highway bandits, who shot them and burned their van and bodies.

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