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The business traveler u.s. awards 2022: hotels.

by Business Traveler

December 5, 2022

Hotel lobby / Photo: Drobot Dean/Adobe Stock

The hotel industry achieved record numbers in bookings this year, as they welcomed business and leisure travelers back. Four Seasons Hotels and Resorts came out on top in three categories, including Best Wellness Resort . What are the Best Business Hotel Brands around the world, and who has the Best Loyalty Program? Check out our complete list of winners before you book your next stay.

Marriott Hotels & Resorts

Five business traveler u.s. travel awards.

London Marriott Hotel County Hall / Photo: Courtesy of Marriott Hotels and Resorts

On a trajectory toward becoming the largest hospitality company on the planet, it is no surprise that Marriott International is garnering awards including Best Business Hotel Brand in Europe and Best Brand for Extended Stays . Learn why the company—which includes some 30 brands—earned five awards this year .

Pebble Beach Resorts

Best golf resort.

Pebble Beach Resorts, 18th hole / Photo: Sherman Chu

A “must play” for every golfer who has watched the U.S. Open conclude here beside the pounding waves of the Pacific, Pebble Beach takes this year’s trophy. In addition to the spectacular holes along the ocean on the Links, the resort offers play at nearby Spyglass Hill, The Inn at Spanish Bay, Del Monte and the nine-hole Hay course redesigned by Tiger Woods. A room overlooking dunes and surf at Spanish Bay or among the intimate Mediterranean luxury of Casa Palmero complete the perfect resort recipe. Even the burger at The Tap Room is famous here—as you may also be, when the announcement comes over the loudspeaker that next up on the first tee is…you. —Jeff Wallach

IHG Hotels & Resorts

Best business hotel company in north america.

Crowne Plaza Norcross, Common Area / Photo: Ryan Long Photography

With companies including InterContinental, Kimpton and Indigo, IHG Hotels has nearly a million rooms on offer, with more to come. The company’s IHG Business Edge program has been developed specifically for small to medium business enterprises. The one-stop-shop portal provides a customized place to manage company travel, gain discounts and access amenities and services, plus earn upgrades to IHG One Rewards Silver Elite status after just one Business Edge stay. Meet peers and fellow businesses online and access bonus stays at some of the world’s top hotels. —Lark Gould

The Peninsula Hotels

Best sustainable hotel in north america.

The Living Room at The Peninsula Beverly Hills / Photo: Courtesy of Peninsula Hotels

The peninsula hotels’ commitment to the planet can be seen in such important policies as sustainable food sourcing, plant-based cuisine, robust food donation programs and reduction of water use. In North America, the luxury brand formed a partnership with La Bottega hotel toiletries, resulting in a vegan line free of parabens, silicone, gluten and soy, and contained in packaging that is 99.9 percent free of single-use petroleum plastics. Shower caps, toothbrushes and razors are now made from cornstarch, wheat, wood and recycled metal. In addition, look for rooftop gardens and urban farms at properties in New York and Beverly Hills. —Lark Gould

Four Seasons Hotels and Resorts

Best hotel brand in the caribbean best luxury hotel brand.

Le Cinq restaurant located in the Four Seasons Hotel George V, Paris / Photo: Peter Vitale

An icon of luxury since Isadore Sharp opened the first location in Toronto in 1961, the Four Seasons brand is still going strong 61 years later. The hospitality leader now operates some 120 hotels and resorts, 45 residential properties in major city centers, and aspirational destinations in 47 countries—with more than 50 projects in the pipeline. The company recently unveiled its Luxury Is Our Love Language campaign, celebrating the brand’s original approach to the very best in hospitality.

As an example of that philosophy, Four Seasons Hotels and Resorts was noted this year for having the most Michelin stars held by a single luxury hospitality brand: 28 stars across 21 restaurants in 16 hotels around the world. This culinary success has been led by Paris’ Four Seasons Hotel George V, which has maintained its three stars at Le Cinq as well as single stars at Le George and L’Orangerie.

Closer to home, the Caribbean has three Four Seasons options to consider: Nevis, Anguilla and the Bahamas. Each offers a stay different from the others—one shrouded in the mists of a mountain retreat, one fanning out to a personal beachfront, and one evoking old-world elegance. Still to come is Four Seasons Caye Chapel, an island complex of overwater bungalows and private residences at the edge of the Belize Barrier Reef. “The demand for luxury experiences is stronger than ever, and we continue to enhance our portfolio and empower our people to reach even higher, always pushing the boundaries to create exceptional experiences,” says Four Seasons president Christian Clerc. —Lark Gould

Sensei Lanai, A Four Seasons Resort

Best wellness resort.

Sensei Lanai, A Four Seasons Resort / Photo: Robb Aaron Gordon

Tranquil banyan forests and lush clifftop gardens are the perfect ingredients for rest and relaxation—but at the Sensei Lanai, scenery is only an hors d’oeuvre. This adults-only Four Seasons escape draws guests to Hawaii’s smallest inhabited island, Lanai, with a robust wellness menu: cutting-edge fitness, thermal body mapping, meditation gardens, spa treatments, infrared saunas, plunge pools, aquatherapy and lakeside yoga. Through private meetings with specialists, guests unlock curated wellness action plans, such as mindset training or nutrition. Clean cuisine at the fresh and on-site Nobu restaurant is the Sensei Lanai’s ultimate cherry on top. —Stephanie Vermillion

Rosewood Hotels & Resorts

Best business hotel brand in asia.

Sora Skybar in Phnom Penh, Cambodia / Photo: Andrew Loiterton

Rosewood Hotels & Resorts gets this year’s accolades for its rapid rise in Asia, from Hong Kong to Rajasthan, showcasing the company’s evocative design and sensibility in some of the world’s most compelling destinations. Rosewood manages more than 30 luxury hotels, resorts and residences in 17 countries, with 24 new properties under development. In Asia, Rosewood is choosing business hubs in China to offer its properties, each with a focus on sense of place, whether in wellness, cuisine, interior comforts or exquisite flows. New properties in Cambodia and Thailand are also gracing the portfolio. Look for openings in Chengdu, Shanghai, Hangzhou, Chongqing, Ningbo, Hôi An, India and the Philippines as the decade rolls out. —Lark Gould

Kimpton Hotels

Best boutique hotel brand.

Peacock Room, Kimpton Hotel Fontenot New Orleans / Photo: Cris Molina for Kimpton Hotels & Restaurants

Though some may find it surprising to hear the winner of this award, Kimpton has long offered a smaller, more intimate product than its brand competitors, making it ideal for company getaways, meetings or retreats. Indeed, when founder Bill Kimpton launched the brand with the Clarion Bedford Hotel in San Francisco in 1981, he aspired to recreate the smaller hotels he enjoyed in Europe (current properties in Key West and Santa Barbara offer fewer than 50 rooms). Acquired by InterContinental Hotels & Resorts in 2015, the San Francisco-based brand is one of the fastest growing in the portfolio, with new properties cropping up in Australia, New Orleans and Thailand. Unusual amenities such as sunset lamps and virtual therapy are just some of its outside-the-box takes on what a hotel experience can offer. —Lark Gould

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Welcome to The Business Travel People Awards 2024

Account Manager of the Year

Recognising an individual from any sector of the industry who has taken a proactive and consultative approach to their account management role and has gone above and beyond to provide unrivalled customer service, care and value to their client(s).

Account Management Team of the Year

Recognising a team from any sector of business travel that has taken a proactive and consultative approach to account management and has gone above and beyond to provide unrivalled customer service, care and value to their client(s).

Meetings & Events Team of the Year

Recognising a team or department that has demonstrated the ability to provide excellent customer service – using an innovative, practical and strategic approach – to deliver meetings and/or events.

Sales and Business Development Team of the Year

Recognising a team or department in any sector of the industry – TMC, aviation, accommodation, ground transport, technology etc – that has worked together to consistently achieve or exceed targets by using innovative ways to drive sales and win new business.

Sales and Business Development Manager of the Year

Recognising a individual in any sector of the industry – TMC, aviation, accommodation, ground transport, technology etc – who has consistently achieved or exceeded targets by using innovative ways to drive sales and win new business.

Business Travel Team of the Year

Recognising a team from any part of a business – IT, reservations, HR, marketing, finance etc – and from any sector within business travel that has worked diligently and collaboratively to make a significant, positive impact on the overall business and/or the wider industry.

Duty of Care Champion

Recognising an individual or team from any sector of the industry that has demonstrated an innovative, proactive, practical and strategic approach to ensure maximum duty of care to clients and/or colleagues.

Diversity, Equity and Inclusion Champion

Recognising an individual or team from any sector of the industry that can demonstrate a firm commitment to diversity, equity and inclusion and the successful implementation of initiatives that make them an employer, supplier or partner of choice.

Sustainability Champion

Recognising an individual or team from any sector of the industry that can demonstrate a firm commitment and accountability to sustainability and the successful implementation of initiatives to reduce the carbon footprint of their clients, their own business and/or the wider industry.

Travel Technology Innovator

Recognising an individual or team working in any sector of the industry that has introduced innovative and game-changing technology to make a significant positive impact on clients, colleagues and/or the wider industry.

People Manager of the Year

Recognising an individual from any sector of the industry, working in any role (account management, reservations, IT, HR, finance, customer service, marketing etc) whose excellent people management skills have made a significant, positive impact on their organisation.

Rising Star

Recognising an outstanding individual from any sector of business travel, under 35 years of age, who has demonstrated an aptitude and desire to become a business leader of the future.

Shining Star

Recognising an individual, at any stage in their career, who is delivering excellence and pushing the boundaries to help their business, organisation, sector and/or the wider industry.

Mentor of the Year

Recognising an individual who has provided exemplary support and guidance within their organisation or in the wider industry to help develop future talent.

TMC Above and Beyond Individual

Recognising an individual in any role/department within a TMC that has gone above and beyond and has made a significant, positive impact on their organisation, colleagues, clients, partners and/or the wider industry.

TMC Above and Beyond Team

Recognising a team in any department within a TMC that has gone above and beyond and has made a significant, positive impact on their organisation, colleagues, clients, partners and/or the wider industry.

Consultant of the Year

Recognising a consultant at any stage of their career and in any business travel sector – TMC, accommodation, airline, rail, wellbeing, technology, risk etc – who has demonstrated dedication and passion for the role and has used their skills and initiative to support and meet the needs of their clients and/or their clients’ travellers.

Buyer of the Year

Recognising a buyer who excels in their role and has achieved significant, positive change within their organisation and/or the wider industry through dedication, innovation and strong leadership.

Industry Contribution Award

Recognising an outstanding leader, innovator and influencer whose contribution throughout their career has bought significant, positive change to the business travel industry.

The Business Travel People Awards shine a light on the industry’s finest talent. They are highly-respected and much-coveted accolades.

Winning a Business Travel People Award – or being awarded highly commended – will have a significant positive impact on an individual or team, both personally and professionally.

Even being shortlisted as a finalist will significantly raise a candidate’s profile among their industry peers and clients.

Here are just some of the comments from previous winners:

slide 6 of 5 Winning an award of this nature certainly does bring a certain spotlight when winning new business. There’s a badge of honour when even being nominated for a category at the Business Travel People Awards, letting alone winning one. Recognition is always good to receive, but from industry experts, TMCs and clients – this absolutely resonates the most. To be placed front and centre by such a reputable media outlet is a true honour.

Winning the award has really boosted my confidence. Where I may, from time to time, have held back or felt reticent to offer an opinion or advice, particularly to new clients, I now have the validation that I am an expert and know what I am talking about when it comes to extended stay accommodation options. We all suffer with imposter syndrome at times and this award win has certainly helped to ban that type of thinking.

Since winning the award I’ve felt like a celebrity at times. I received such an overwhelming response and support, and continue to do so from family, friends, work colleagues, suppliers and friends across the whole travel, meetings, and events industry. My profile has certainly been raised both internally and externally, winning several internal awards and I’ve recently been promoted. I’m regularly asked to attend panel sessions to discuss sustainability across our industry and sit on several industry board sustainability groups.

Winning a People Award feels like a massive validation that what you are doing is working well, and all of the hard work the team has put in is recognised. It means that your industry peers and customers are somehow giving you the rubber stamp of approval. Several of our team (myself included) have been approached to speak at industry events across the UK and sit on judging panels from various different sectors so it has given us the opportunity to network further and spread the word about what we are doing. The value the award brings has continued to our business beyond just the awards evening.

When we won it was a win for everyone. Phones were pinging with congratulatory messages. It truly invigorated our wonderful team to strive to be even better. Personally I was humbled and grateful that it allowed everyone a moment to shine and receive a pat on the back from our amazing industry recognising what they do. It’s allowed us the opportunity to put something tangible in front of prospective clients, which has helped in winning new business.

Winning an award of this nature certainly does bring a certain spotlight when winning new business. There’s a badge of honour when even being nominated for a category at the Business Travel People Awards, letting alone winning one. Recognition is always good to receive, but from industry experts, TMCs and clients – this absolutely resonates the most. To be placed front and centre by such a reputable media outlet is a true honour.

Latest from the Awards

2023 winners revealed

Winning formula

Shortlist announced for 2023 People Awards

Huge thanks to our sponsors.

The Business Travel People Awards are brought to you by The Business Travel Magazine, part of BMI Publishing Ltd 501 The Residence, No. 1 Alexandra Terrace, Guildford, GU1 3DA. Tel: 020 8649 7233

Event Temple Wins 2024 TravelTechBreakthrough Award for Best B2B Travel Platform of The Year

With a commitment to excellence and ease of use for hotel sales teams, event temple is thrilled to take home the award for best b2b travel platform of the year for 2024..

‍ [Vancouver Canada, May 6, 2024] – /Official Press Release/ Event Temple, a pioneering force in hotel and venue management software , is thrilled to announce its victory at the 2024 TravelTechBreakthrough Awards , securing the prestigious title of Best B2B Travel Platform of the Year. This accolade celebrates Event Temple's commitment to excellence and innovation in the world of meetings, events and hospitality excellence.

Recognized for its scalable and easy to use platform that supports a range of functionalities including sales CRM, event management, group sales, e-documents and digital invoicing, Event Temple is renowned for giving hoteliers better operational efficiency, reduced time spent on selling meetings, groups and events, and for its powerful suite of integrations to other top hotel software solutions.

Bob Graham, CEO of Event Temple, expressed immense pride in the company's achievements, emphasizing their dedication to empowering hoteliers and venue managers with cutting-edge tools that streamline operations and amplify growth. "Winning this award is not just a recognition of our technological advancements but also a testament to our deep commitment to the success of our clients," said Graham, “I am very proud of the hard work and dedication from our team to constantly deliver an easy to use and exceptional experience for our users.”

The TravelTechBreakthrough Awards, known for highlighting innovation in the travel technology landscape, recognized Event Temple for its user-friendly interface and comprehensive feature set, which significantly improves the way hotels and venues manage their group sales and catering needs. The platform's ability to integrate multiple operational facets into a single, efficient system without adding operational complexity has been crucial in its rise to the top of the industry.

For more information about Event Temple and its award-winning solutions, you can book a demo here