air travel restrictions new zealand

New Zealand Traveller Declaration Whakapuakanga Tangata Haere ki Aotearoa

The New Zealand Traveller Declaration (NZTD) collects travel, customs, immigration and biosecurity information. It is free and everyone travelling into New Zealand needs to complete a declaration.

What you need to know

• Everyone travelling into New Zealand needs to complete a declaration.
• It is free and you can do it on the online form or the NZTD app.
• A declaration needs to be completed for each traveller, including babies and children.
• You can start your digital declaration at a time that suits you. The earliest time you can submit your declaration depends on whether you are travelling by air or sea.
• Your declaration is linked to your passport and is checked when you arrive at the eGate or by a border officer.
• There is a paper declaration form available for travellers who cannot complete it online.
• If you are a New Zealand visa or NZeTA holder, you still need to complete an NZTD as well.

When you can submit your declaration

Travelling by air.

The earliest you can submit your declaration is 24 hours before you start your trip to New Zealand. It needs to be submitted by the time you reach passport control in New Zealand.

Long-haul journeys and stopovers

Travelling by sea

The earliest you can submit your declaration is 24 hours before departing the vessel’s last foreign port prior to arriving in New Zealand. It needs to be submitted by the time the vessel has berthed at its first port in New Zealand.

Travelling by different vessel types

Welcoming you to Aotearoa New Zealand

Kia ora, nau mai haere mai.  Welcome to Aotearoa New Zealand.  We want to help you understand what you need to do to travel here.  Our home is precious – a taonga. Please help to keep our tangata and our whenua – our people and our land – safe.   We ask everyone travelling to, or returning to New Zealand, to complete a New Zealand Traveller Declaration.  You can do this on our website travellerdeclaration.govt.nz or by downloading the NZTD app.  You’ll be asked some questions about your trip and what’s in your bags. Some items can’t be brought into New Zealand. If in doubt, declare it for inspection. Please answer the questions honestly, otherwise you could be fined. We look forward to welcoming you to Aotearoa New Zealand.   Ka kite anō

Support and resources in other languages .

About the NZTD

YouTube video with te reo Māori subtitles

What you will need to complete your digital declaration

Passport details

Contact details in New Zealand

Travel history from the last 30 days

Travel details

What you need to declare

Visa or NZeTA, if you need one

Travellers arriving by sea on any maritime vessel can complete a digital New Zealand Traveller Declaration (NZTD):

• Recreational vessel, yacht or small craft
• Diplomatically-cleared
• New Zealand Defence Force

Before you travel

Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.

Documents you’ll need to leave NZ

You’ll need a passport. If your passport is damaged or close to expiring, you might not be allowed to enter some countries.

Check your passport is valid

The name in your passport must match your tickets and your officially registered name.

Before you travel, check if the country you’re visiting has special rules.

Check visa and entry requirements for your destination

Travel advisories

Travel advisories from the NZ government cover security and safety concerns in 137 places around the world.

The SafeTravel website has tips to help you stay safe overseas, what to do if things go wrong, and how the New Zealand government can or cannot help.

Register with SafeTravel

SafeTravel is the official registration facility for New Zealanders travelling or living overseas.

If you’re registered, SafeTravel can:

• contact you if there is a major incident overseas
• send you updates about emergencies, natural disasters or terrorist attacks.

Get travel insurance

You should get comprehensive travel insurance before heading away. You need to make sure it covers everywhere you’re going, and everything you plan to do.

If you do not have travel insurance, you’ll have to pay any overseas medical costs yourself, including the cost of returning to New Zealand.

Unpaid fines

If you have unpaid fines and try to leave or come into New Zealand, the police can stop you at the airport. You will be allowed to pay by credit card over the phone with a registrar.

If you’re travelling in the next 48 hours and you have fines or reparation you have not paid, call 0800 729 677 to pay with your credit card.

If you get a benefit

You must let Work and Income know your travel plans and your reasons for travel before you leave New Zealand. Partners travelling must also let them know. If you do not, your benefit might stop the day after you leave.

Going overseas to live

If you get NZ Super or Veteran’s Pension

You need to tell Seniors Services that you’re going overseas before you leave NZ.

• If you travel overseas
• Living overseas if you get NZ Super or Veteran’s Pension

If you have a student loan

If you do not meet your repayment obligations, you could be arrested when you return to NZ. Make sure you keep up your student loan payments while you’re overseas or you could be charged interest and penalties.

Going overseas when you have a student loan

If you pay tax

You might need to file a tax return (IR3) that covers the period up to the date you leave NZ. You may also need to file a tax return at a later time showing details of any income you’ve earned overseas or from an NZ source.

Find out if you should file a tax return

If you have tax debt, contact Inland Revenue to discuss the options for paying your debt. The Australian Tax Office can help recover tax debt owed by New Zealanders who move to Australia.

What to do if you have a tax debt

If you pay child support

You must contact IR.

Child support payments

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Last updated 15 October 2021

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Covid-19 and international travel.

This COVID-19 travel advice applies to all international travel, in all destinations. If you are planning international travel at this time, please read this advice alongside our destination specific travel advisories .

In line with step two of the Government’s 5-step plan to re-open New Zealand’s borders , at 11:59pm on Friday 4 th of March 2022, we removed the SafeTravel global ‘Do not travel’ advisory and returned to issuing destination-specific travel advisories.

While our borders have reopened, it is important to remember that international travel is different now. Travel has become more complicated and there are additional things you need to think about when planning your trip overseas.

Although many countries now have increasingly high vaccination numbers, any country could continue to experience a sudden outbreak of COVID-19. This may include the emergence of new variants of concern, which may lead to the sudden imposition of strict travel restrictions or health measures that could impact upon your travel plans, and your travel insurance. If you’re heading overseas, it’s important you think about the risks of contracting COVID-19 in your destination. This may mean that you have to remain overseas for longer than you had planned, which may have financial implications for you. We recommend that all New Zealand travellers make contingency plans in case disruptions mean you need to support yourself overseas for longer than you planned.

All travellers also need to be aware of the requirements for returning to New Zealand. You can read more about that on the Unite Against COVID-19 website here .

We advise that New Zealanders overseas follow local health advice and use basic hygiene measures to minimise the risk of exposure. The Ministry of Health provides useful information about protecting yourself and others from COVID-19 .

Vaccination

We encourage all New Zealanders to be fully vaccinated against COVID-19 before travelling anywhere overseas.   From February 28, 2024, International Travel COVID-19 Vaccination Certificates will no longer be available for New Zealanders travelling overseas, as most countries have now lifted their COVID-19 vaccination entry requirements.

There are alternative vaccination records available if people need them for international travel purposes as some countries and territories may still need you to show proof of vaccination.

The My Health Record web portal enables users to generate a record of all their vaccinations, including their COVID-19 vaccinations, and print these if needed.

Travellers are encouraged to check the vaccination entry requirements of their destinations before travelling.

You’re at greater risk of contracting COVID-19 if you’re unvaccinated. Sudden outbreaks of COVID-19 pose an increased risk to you, particularly in destinations with low vaccination coverage. Health services can also be difficult to access in these circumstances.

Other countries border requirements

While many countries and territories have opened up their borders to tourists again, border requirements may be different for each destination. These requirements may also change at short notice, so before you go, it’s important that you are well informed about the requirements for each of the destinations you are travelling to. This includes checking border requirements for the countries you’re visiting or transiting through, and COVID-19 testing and vaccine requirements of airlines and other transport providers.

The Ministry of Foreign Affairs and Trade cannot provide immigration advice about entry, transit or exit requirements for other countries and territories. The border authorities of the country or territory you are travelling to determine your eligibility for entry. Consult the official website or the nearest embassy/consulate of your country or territory of destination to find out about any border controls that may apply to you, before travelling.

 Obtaining comprehensive travel insurance is more important than ever. If you can’t afford travel insurance, you can’t afford to travel.

We understand that some travel insurance policies may cover some COVID-19-related claims. However, it’s really important to check the details of your travel insurance as this varies from provider to provider. Your travel insurance may be affected by COVID-19 and may not necessarily cover travel disruption or medical expenses, particularly in the event your travel is disrupted due to government imposed restrictions. New Zealand travel insurance providers usually don’t cover travel to countries or territories set at SafeTravel’s highest travel advisory level “Do not travel” (level 4 of 4), and there may be limited cover for destinations set at “Avoid non-essential travel” (level 3 of 4).

Contact your travel insurer if you have questions or concerns about whether you are covered by your insurance policy for any potential COVID-19 related expenses. We also recommend that you clearly understand how sudden changes to the international travel environment might affect your cover. You also need to ensure that you meet any compulsory insurance requirements put in place by airlines and other transport providers, as well as the border authorities at each of your destinations.

Before you go:

• Read our travel advice for each of the destinations you plan on travelling to. Our country specific advisories provide an essential source of information about other safety and security risks while travelling overseas
• Register your travel plans on SafeTravel so we can send you important information following an emergency
• Visit the  Unite Against COVID-19 website and make sure you understand New Zealand’s entry requirements for when you return
• Obtain your  International Travel Vaccination Certificate and understand how your vaccination status might affect your travel
• And finally, take out comprehensive travel insurance and check your travel insurance policy carefully to see what’s covered, particularly in the event your travel is disrupted due to unexpected government imposed restrictions

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New Zealand

Travel Advisory September 8, 2023

New zealand - level 1: exercise normal precautions.

Reissued with removal of major event information.          

Exercise normal precautions in New Zealand.

Read the  country information page  for additional information on travel to New Zealand.

If you decide to travel to New Zealand:

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.   
• Follow the Department of State on  Facebook  and  Twitter .   
• Review the  Country Security Report  for New Zealand.
• Visit the CDC page for the latest  Travel Health Information  related to your travel.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .  

Embassy Messages

View Alerts and Messages Archive

Quick Facts

Three months beyond the planned date of departure from New Zealand.

One page required for entry stamp.

New Zealand Electronic Travel Authority (NZeTA) or visa is required.

Border Cash Report required for New Zealand Dollars (NZD) $10,000 or more in cash or foreign equivalent.

Embassies and Consulates

U.S. Consulate General Auckland Citigroup Centre, 3rd Floor, 23 Customs Street East Auckland, New Zealand Telephone: +(64) (9) 303-2724 Emergency After-Hours Telephone:  +(64) (4) 462-6000 Fax: +(64) (9) 303-1069 Email:   [email protected]

U.S. Embassy Wellington 29 Fitzherbert Terrace, Thorndon Wellington, New Zealand Telephone: +(64) (4) 462-6000 Emergency After-Hours Telephone: +(64) (4) 462-6000 Fax: +(64) (4) 499-0490

Consular services to U.S. citizens are available only at the U.S. Consulate General in Auckland. Consular services are unavailable at the U.S. Embassy in Wellington even in case of emergency. Contact the U.S. Consulate General in Auckland for consular assistance.

Destination Description

Learn about the U.S. relationship to countries around the world.

Entry, Exit and Visa Requirements

New Zealand Electronic Travel Authority (NZeTA):

• U.S. citizens traveling to or transiting through New Zealand under the visa waiver program are required to have an  NZeTA . This is also true for cruise ship passengers. It can take up to 72 hours to process an NZeTA so apply well in advance of your trip. The NZeTA is valid for multiple visits for up to two years.
• If your NZeTA application is denied, you will need to apply for a visa. Visit the Embassy of New Zealand website for the most current visa information.

International Visitor Conservation and Tourism Levy (IVL):

• U.S. citizens traveling to New Zealand for tourism, certain student programs, and short-term business trips are required to pay an  International Visitor Conservation and Tourism Levy (IVL) . This levy is assessed when a person applies for an NZeTA or New Zealand visa. The IVL is not required of passengers that are transiting New Zealand on a transit visa or transit ETA.

Arrival Information:

• A customs officer at the port of entry into New Zealand may examine items such as mobile phones, iPads, Android tablets, hard drives, laptops, and digital cameras. The officer may ask for your password or ask you to enter it. Fines of up to NZD $5,000 may be enforced for failure to comply. Passwords are not kept, nor is personal data altered.
• New Zealand has very strict biosecurity procedures  to prevent the introduction of harmful pests and diseases. All biosecurity-risk goods must be declared or disposed of in marked amnesty bins at airports and seaports. If you do not declare goods considered to be a biosecurity risk, such as honey, fresh fruit, seeds, and plants, you can receive an immediate fine of NZD $400.

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to, or foreign residents of, New Zealand. 

Cook Islands: Cook Islands is self-governing in free association with New Zealand. U.S. citizen visitors do not require an entry permit for stays up to 31 days. Your passport needs to be valid for at least six months past the arrival date in the Cook Islands.

Find information on  dual nationality ,  prevention of international child abduction  and  customs regulations  on our websites.

Safety and Security

Crime: The crime rate in New Zealand is relatively low, but theft from cars, recreational vehicles, and hostels is common, especially in areas frequented by tourists.

Do not leave passports or other valuable items in unattended vehicles.

Violent crime against tourists is rare; however, if you are traveling alone, you should remain vigilant and be cautious in secluded areas.

International Financial Scams:  See the   Department of State  and the   FBI   pages for information.

Internet romance and financial scams are prevalent in New Zealand. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help. Common scams include:  

• Romance/Online dating 
• Money transfers 
• Grandparent/Relative targeting 

Victims of Crime:  For emergencies please dial 111 for Police, Fire and Ambulance. For non-emergencies please dial 105 for Police, and contact the U.S. Consulate General Auckland at +64 4 462 6000.

Remember that local authorities are responsible for investigating and prosecuting crime.

If you are on the Cook Islands, the emergency police number is 999.

See our webpage on  help for U.S. victims of crime overseas .

How we can assist:

• Help you find appropriate medical care
• Assist you in reporting a crime to the police 
• Contact relatives or friends with your written consent 
• Provide general information regarding the victim’s role during the local investigation and following its conclusion 
• Provide a list of local attorneys
• Provide our information on  victim’s compensation programs in the U.S.
• Provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution 
• Help you find accommodation and arrange flights home 
• Replace a stolen or lost passport 

Domestic Violence:  U.S. citizen victims of domestic violence are encouraged to contact the Consulate General for assistance.

Tourism:  The tourism industry is generally regulated and rules [with regards to best practices and safety inspections] are regularly enforced.  Hazardous areas/activities are identified with appropriate signage and professional staff is typically on hand in support of organized activities. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and provide life-saving assistance. U.S. citizens are encouraged to purchase medical evacuation insurance . 

Local Laws & Special Circumstances

Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities, prior to practicing or operating a business.

Penalties for possessing, using, or trafficking in illegal drugs in New Zealand are severe, and convicted offenders can expect long jail sentences and heavy fines.

In New Zealand, driving under the influence could land you in jail. Roadside sobriety checks by police are common. The blood alcohol limit in New Zealand is lower than that in most U.S. states.

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the U.S. Consulate General immediately. See our  webpage  for further information.

Natural Disasters and Weather Conditions: Natural disasters occur in New Zealand and include earthquakes, tsunamis, volcano eruptions, and cyclones. In addition, weather conditions can change quickly leaving you stranded or injured, particularly if you are in an isolated area.

• For information on how to prepare for a crisis visit our webpage  Crisis and Disaster Abroad: Be Ready.
• For information on seasonal storms visit New Zealand’s  Meteorological Service  for a Tropical Cyclone bulletin with updated warnings.
• Monitor meteorological websites such as the  Joint Typhoon Warning Center .
• Visit  MetService  for forecasts and official warnings.
• Visit  The Department of Homeland Security  and the  CDC  websites for information on how to prepare for a specific natural disaster.
• Always follow the advice of local authorities.

On December 9, 2019, the volcano on Whakaari/White Island erupted while tourists were visiting. This led to numerous casualties, including deaths of U.S. citizens. The volcano remains active and further eruptions are possible. Avoid Whakaari/White Island and follow the advice of local authorities.

There are many areas in New Zealand with active volcanoes. Tourists are encouraged to visit GeoNet for up-to-date information on volcanic alert levels, as well as other geological hazards in New Zealand. As always, follow the advice of local authorities.

The National Emergency Management Agency provides timely information to citizens and visitors through an  Emergency Mobile Alert . This service is broadcast from local cell towers to all capable phones in the area and is designed to provide targeted messaging to areas affected by serious hazards. Messages will only be sent when there is a serious threat to life, health, or property.

Adventure Sports: Injuries and death can result from participating in extreme adventure sports, such as bungee jumping, sky diving, hiking, rappelling, climbing, motorcycling, and kayaking. Use caution and common sense when engaging in these activities. Make sure you have travel medical insurance and that it covers your sport.

Never participate in adventure sports alone. Always carry identification and let someone else know where you are at all times. Before kayaking, check the river conditions and wear a life jacket. When hiking, rappelling, or climbing, carry a first aid kit and know the location of the nearest rescue center.

Visit the  New Zealand Department of Conservation  website for advice and direction on how to safely and legally hike, bike, etc. in New Zealand.

Imports: New Zealand is an island nation, and the government is serious about preserving its delicate ecosystem. The Ministry for Primary Industries (MPI) strictly regulates what can be imported into New Zealand.

• If you do not declare goods that could be quarantined, you can be fined up to NZD $100,000 and/or face up to five years in prison.
• If you do not declare goods considered to be a biosecurity risk, such as honey, fresh fruit, seeds, and plants, you can receive an instant fine of NZD $400.
• When importing a pet, you will need thorough veterinary documentation and a quarantine period will be required.
• The MPI may seize and destroy unfinished wood products, used hiking shoes, gardening tools, fresh food items, and items such as used pet carriers. Thoroughly clean any hiking equipment or sports gear prior to your arrival in New Zealand.

For more information visit the  Biosecurity New Zealand  website.

Faith-Based Travelers: See the following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report  – see country reports
• Human Rights Report  – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

LGBTI Travelers: There are no legal restrictions on same-sex sexual relations or the organization of LGBTI events in New Zealand.

See our  LGBTI Travel Information  page and section 6 of our  Human Rights report  for further details.

Travelers with Disabilities:  The law in New Zealand prohibits discrimination against persons with physical disability or impairment; any other loss or abnormality of psychological or anatomical structure or function; reliance on a guide dog, wheelchair, or other remedial means; and the presence in the body of organisms capable of causing illness. The law is enforced. Social acceptance of persons with disabilities in public is as prevalent as in the United States. The most common types of accessibility may include accessible facilities, information, and access to services. Expect accessibility to be limited in public transportation, lodging, and general infrastructure. 

• Every new building and major reconstruction in New Zealand must provide "reasonable and adequate" access for individuals with disabilities, but be aware that most buildings pre-date this requirement. Most facilities have wheelchair access.
• Many transport operators can provide accessible transport, but most need advance notice so you may want to call ahead to describe your needs. Mobility parking permits are available.
• If you are planning a holiday and need information on facilities for individuals with disabilities, please visit the  New Zealand Tourism  website.
• Rental, repair and replacement parts for aids/equipment/devices may be limited. Service providers, such as sign language interpreters or personal assistants are available in many areas. 
• For more information on the availability of disability services in New Zealand, please visit the disability section of the New Zealand Ministry of Health website.

Students:  See our  Students Abroad  page and  FBI travel tips .  

Women Travelers: See our travel tips for  Women Travelers .

Travelers and crew do not need pre-departure tests or proof of COVID-19 vaccination to enter New Zealand. Please check with your airline or cruise provider as they may still require proof of vaccination.

For emergency services in New Zealand, dial 111 .

Ambulance services and quality medical care are widely available in New Zealand. Waiting lists exist for certain types of treatment. Access to medical care may be less available in rural areas.    We do not pay medical bills. Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance.

Medical Insurance: Make sure your health insurance plan provides coverage overseas. If they do not, consider emergency or comprehensive traveler’s insurance. Most care providers overseas only accept cash payments. See our webpage for more information on overseas coverage. Visit the U.S. Centers for Disease Control and Prevention for more information on type of insurance you should consider before you travel overseas.

We strongly recommend supplemental insurance to cover medical evacuation.

Always carry your prescription medication in original packaging, along with your doctor’s prescription. Check with the government of New Zealand regulations at New Zealand MedSafe to ensure the medication is legal in New Zealand.

Vaccinations: Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention.

Further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

Air Quality: Visit AirNow Department of State for information on air quality at U.S. Embassies and Consulates.

The U.S. Consulate General maintains a list of doctors and hospitals. We do not endorse or recommend any specific medical provider or clinic.

Assisted Reproductive Technology and Surrogacy:

• If you are considering traveling to New Zealand to have a child through use of assisted reproductive technology (ART) or surrogacy, please see our ART and Surrogacy Abroad page . 
• Although surrogacy agencies/clinics claim surrogacy is legal in New Zealand, there is little legal framework for foreigners or same-sex couples to pursue surrogacy in New Zealand. As a result, surrogacy agreements between foreign or same-sex intending parents and gestational mothers may not be enforced by New Zealand courts. You may be required to adopt the child before you are given parental rights.
• If you decide to pursue parenthood in New Zealand via assisted reproductive technology (ART) with a gestational mother, be prepared for long and unexpected delays in documenting your child’s citizenship. Be aware that individuals who attempt to circumvent local law risk criminal prosecution.

Adventure Travel: Visit the U.S. Centers for Disease Control and Prevention website for more information about Adventure Travel .

General Health Language: Visit the U.S. Centers for Disease Control and Prevention website for more information about Resources for Travelers regarding specific issues in New Zealand. 

Travel and Transportation

Road Conditions and Safety: While in New Zealand, you may encounter road conditions that differ significantly from those in the United States.

Renting a car or a camper is a popular way to enjoy New Zealand's natural beauty, but if you are unfamiliar with local conditions, you should be extremely careful. New Zealand has only 100 miles of multi-lane divided motorways. Most intercity travel is on narrow, two-lane roads. While these roads are in good condition, New Zealand's rugged terrain means motorists often encounter sharper curves and steeper grades than those found on the U.S. Interstate Highway System.

• Use caution to avoid animals when driving in rural areas.
• There is very limited cell phone coverage on large portions of scenic highway in the South Island, which is remote and has little traffic.
• Drivers are advised to review the driving rules and regulations beforehand. For example, pedestrians do not have the right of way except in crosswalks. New Zealand law requires that cars stop at least two meters (approximately 6 feet) from a crosswalk that is in use. Additionally, there is no left-hand turn allowed at a red light. Drivers are reminded to remain cognizant of turning to the left (counterclockwise) when entering traffic circles.

Traffic Laws:  All traffic moves on the left in New Zealand, and you should exercise extra caution if you are accustomed to driving on the right.

• Driving on the wrong side of the road is a leading cause of serious injury and death for U.S. tourists.
• Make sure to follow the posted speed limit signs. The speed limits are much lower than those in the United States.
• Proceed carefully through intersections. Traffic circles are common throughout New Zealand. When approaching a traffic circle, always yield to traffic coming from the right--noting that traffic already in the circle has the right-of-way--and merge to the left into the circle. Left turns on a red traffic signal are not permitted.
• New Zealand prohibits driving while texting as well as driving while using a cell phone.

See our  Road Safety  page for more information. Visit the website of the  New Zealand Transport Agency  for information about safe driving in New Zealand.

Public Transportation: New Zealand has public transport systems in all major cities and some towns. The public transportation system in New Zealand is generally easy to use and reliable.

Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the government of New Zealand’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of New Zealand’s air carrier operations. Further information may be found on the  FAA’s safety assessment page .

Maritime Travel: Mariners planning travel to New Zealand should also check for  U.S. maritime advisories and alerts .  Information may also be posted to the   U.S. Coast Guard homeport website , and the  NGA broadcast warnings .

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in  New Zealand . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

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Travelling with batteries, power banks and battery-operated devices

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Quick battery guide

• You can bring up to 15 personal electronic devices on board
• You can pack up to 20 spare batteries and power banks . They  must  be in your carry-on bags
• A pacemaker doesn't count towards your electronic device limit
• If you use a powered wheelchair or mobility aid, see our  special assistance section
• Please pack your devices so they are protected from damage
• Keep batteries away from metal objects like coins, keys, jewellery and zippers. Pack each battery in its own plastic bag, or cover its terminals with tape

Each type of battery has it's own guidelines, so it's important to read the information below before you pack.

Which batteries and devices are prohibited on flights?

• Lithium-ion (polymer) batteries exceeding 160 Watt hours (Wh) and lithium metal batteries exceeding 8g lithium. See  High Watt hour (Wh) rating or lithium content batteries
• Loose batteries, battery packs or power banks in your checked-in bags. You can bring them in your carry-on bags
• Personal battery-powered vehicles such as ebikes and some eScooters
• "Smart bags" with non-removable lithium batteries rated higher than 2.7Wh or 0.3g of lithium

Types of batteries

Alkaline, nickel cadmium, nickel metal hydride and dry cell batteries.

These  batteries come in sizes ranging from  AAA to AA, C, D, 9V and are sometimes rechargeable.  Often used in children's toys, shavers, toothbrushes and torches.

• Spare or loose batteries must only be packed in carry-on bags. 
• Portable electronic devices that are fitted with these batteries can be packed in either carry-on or checked-in bags.

All batteries and devices must be packed according to our packing guidelines . 

FAQs for travelling with batteries

Can i bring a battery pack or power bank on the plane.

Yes. We treat battery packs and power banks as batteries. You can include them in your 20 loose battery limit, if they meet our requirements .

You must pack your power banks, battery packs and loose batteries in your carry-on bags. 

My battery is built into my device. How can I identify it?

The easiest way to check is to search the internet for your device and its watt hours.

Most personal electronic devices use batteries under 100Wh . But please check before you pack .

• Mobile phones and eReaders are usually around 5-12Wh.
• Tablets are usually around 25-50Wh.
• Large laptop batteries can be close to 100Wh.

How many devices and batteries can I bring?

You can pack up to 15 portable electronic devices . This includes the battery in each device .

You can also carry 20 spare batteries.

Up to two of your spare batteries can be between 100-160Wh, or 2-8g of lithium.

You cannot bring batteries rated higher than 160Wh or 8g of lithium.

You must pack your spare batteries in your carry-on bags. They are not allowed in your checked-in baggage.

What types of batteries count toward my spare battery limit?

All batteries count toward your 20 battery limit. That includes dry cell alkaline and nickel-based batteries.

• You can carry up to two lithium batteries rated 100-160Wh or 2-8g of lithium content.
• You can bring up to two non-spillable batteries in your carry-on bags. These include gel cell, sealed lead acid and valve-regulated lead acid batteries. They must be 12V or 100Wh or under.
• You cannot fly with wet-cell spillable batteries, such as car batteries.

Can I take laptops, tablets, mobile phones or cameras in my checked-in bags?

We recommend packing personal electronic devices in your carry-on bags.

If this isn't possible, you must:

• Power down the devices completely. They cannot be left in "Sleep" or "Standby" mode.
• Ensure they cannot be accidentally turned on.
• Protect them from being crushed or punctured.

Your checked-in electronics count toward your 15 device limit.

What are Watt hours?

Watt hours are a measure of a battery's power capacity.

For example, a 50 Wh battery can deliver one watt of power over 50 hours, or 5W of power for 10 hours.

Higher capacity means more risk. That's why we limit the number of devices and batteries you can carry.

Batteries are also measured in Amp hours (Ah), or milliamp hours (mAh).

You can convert between the two ratings if you know the voltage of your battery.

• Watt hours = Voltage x Amp hours
• Watt hours = Voltage x milliamp hours ÷ 1000

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Airlines will now be required to give automatic cash refunds for canceled and delayed flights

FILE - Passenger drop off their baggage at United Airlines in C Terminal at George Bush Intercontinental Airport, Thursday, Dec. 21, 2023, in Houston. The Biden administration issued final rules Wednesday, April 24, 2024, to require airlines to automatically issue cash refunds for things like delayed flights and to better disclose fees for baggage or canceling a reservation. (Brett Coomer/Houston Chronicle via AP, File)

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The Biden administration issued final rules Wednesday to require airlines to automatically issue cash refunds for things like delayed flights and to better disclose fees for baggage or canceling a reservation.

The Transportation Department said airlines will be required to provide automatic cash refunds within a few days for canceled flights and “significant” delays.

Under current regulations, airlines decide how long a delay must last before triggering refunds. The administration is removing that wiggle room by defining a significant delay as lasting at least three hours for domestic flights and six hours for international ones.

Airlines still will be allowed to offer another flight or a travel credit instead, but consumers can reject the offer.

The rule will also apply to refunds of checked-bag fees if the bag isn’t delivered within 12 hours for domestic flights or 15 to 30 hours for international flights. And it will apply to fees for things such as seat selection or an internet connection if the airline fails to provide the service.

Complaints about refunds skyrocketed during the COVID-19 pandemic, as airlines canceled flights and, even when they didn’t, many people didn’t feel safe sharing a plane cabin with other passengers.

Airlines for America, a trade group for large U.S. carriers, noted that refund complaints to the Transportation Department have fallen sharply since mid-2020. A spokesperson for the group said airlines “offer a range of options — including fully refundable fares — to increase accessibility to air travel and to help customers make ticket selections that best fit their needs.”

The group said the 11 largest U.S. airlines issued $43 billion in customer refunds from 2020 through 2023.

The Transportation Department issued a separate rule requiring airlines and ticket agents to disclose upfront what they charge for checked and carry-on bags and canceling or changing a reservation. On airline websites, the fees must be shown the first time customers see a price and schedule.

The rule will also oblige airlines to tell passengers they have a guaranteed seat they are not required to pay extra for, although it does not bar airlines from charging people to choose specific seats. Many airlines now charge extra for certain spots, including exit-row seats and those near the front of the cabin.

The agency said the rule will save consumers more than $500 million a year.

Airlines for America said its members “offer transparency and vast choice to consumers” from their first search.

The new rules will take effect over the next two years. They are part of a broad administration attack on what President Joe Biden calls “junk fees.” Last week, Transportation Secretary Pete Buttigieg announced that his department will let state officials in 15 states help enforce federal airline consumer protection laws .

Skycouch Drama: How An Air New Zealand Passenger Spent 7 Hours To Rebook A $15,000 Flight

• Air New Zealand canceled its Chicago-Auckland service due to aircraft issues, leading to a tedious rebooking process for one US-based passenger.
• Rupert faced a frustratingly long phone call to rebook his Skycouch seats for the long-haul flight.
• Some of Air New Zealand's Boeing 787s are undergoing heavy engine maintenance, affecting the carrier's Chicago service.

An Air New Zealand passenger booked on a flight from Chicago to Auckland had a harrowing time rebooking his seats after the carrier canceled its Chicago service. While the process of rescheduling or rebooking an airline ticket or seat is never fun, the passenger’s patience with Air New Zealand was really tested after the airline's phone call with him lasted several hours.

Service canceled

US-based New Zealand national Rupert had booked six tickets from Chicago to Auckland for Christmas, but because Air New Zealand canceled this service due to aircraft-related issues, he had to rebook the tickets on a different service.

While ordinarily such calls usually don’t take much time, with customer service agents accommodating the passengers’ needs, it was a different story with Rupert’s bookings. He had booked three skycouches with the airline and wanted like-for-like seats. RNZ’s Checkpoint quotes him as saying,

What I expected is that we would be rebooked Chicago to Auckland with a layover somewhere else, with the sky couch on the US to Auckland leg, or the same number of sky couches that we booked originally. I thought that would be a simple like-for-like swap.

Tedious rebooking process

The rebooking process wasn’t as simple as Rupert had anticipated. The carrier said that the aircraft Rupert and his family were rebooked on was a leased plane and did not have Skycouch. These are a row of Economy seats that can change into a couch after take-off. There is a special footrest on each seat, which can be lifted all the way up to create a large couch space.

Air New Zealand told him that they couldn’t book him on the Skycouches but could refund the amount he had paid for these special seats. Rupert added,

It has been surprisingly difficult. Ive had several nights up well past midnight over here in the US trying to figure this out I was on the phone for seven hours last weekend. Its frustrating because the systems dont seem to be designed for anyones convenience, so you [could] be talking to one person and they say theyll get back to me. But then if theyre out of the office, no one else can take over that until that person comes back.

Eventually, the Skycouches were booked, but Rupert says that it was done only when RNZ’s Checkpoint intervened, a claim that Air New Zealand denies.

Suspending Chicago flights

Air New Zealand had to suspend Chicago-Auckland services due to Rolls-Royce engine maintenance issues on Boeing 787s . The Rolls-Royce Trent 1000 engines powering its Dreamliners require heavy maintenance at an earlier stage of usage than anticipated. As such, the airline had to suspend its Chicago service.

Air New Zealand Reduces Full-Year Profit Expectations As Demand Softens And Competition Grows

Air New Zealand's chief customer and sales officer, Leanne Geraghty, acknowledged that it would be disappointing for customers traveling to and from Chicago, especially for those traveling over the April holiday break, but it was something that couldn’t be avoided.

What are your views on this report? Please leave a comment below.

Air New Zealand

IATA/ICAO Code: NZ/ANZ

Airline Type: Full Service Carrier

Hub(s): Auckland Airport, Christchurch Airport, Wellington Airport

Year Founded: 1965

Alliance: Star Alliance

CEO: Greg Foran

Country: New Zealand

Region: Oceania

The rise and rise of premium economy: Why Kiwis love flying in the middle class

While business class and first-class airfares are just too expensive for most of us, more and more Kiwi travellers are paying extra to escape the "cattle class" experience with premium economy airfares.

The in-between cabin gives passengers more space as well as better food and drink than economy, fancy onboard amenities and usually other benefits like premium check-in and extra baggage allowance.

It's a taste of some of the luxury found in business class but for half the price or less. What it costs to upgrade from standard economy is also much more manageable for anyone with a decent amount of frequent flyer points.

More from Newshub

As part of a global trend, premium economy has been rapidly growing in popularity in the New Zealand market since the travel restrictions of the COVID-19 pandemic came to an end. An industry report released in December mapped out the boom of the "middle cabin" and argued it could soon deliver more profit for airlines than business class.

Airlines are, of course, reacting.

Singapore Airlines recently upgraded its premium economy, making it more of a business class-lite experience rather than economy-plus. Its passengers are now greeted with a glass of Charles de Cazanove Brut Tradition NV champagne after take-off, before being able to choose from more than 200 dining options which are served on custom-made porcelain.

George Robertson, Singapore Airlines New Zealand General Manager, chatted with Newshub after the airline's first major revamp of premium economy since first launching it in 2015.

"We've been really heartened to see a very good response to our premium economy product," Robertson said.

"The added space, the extra comfort, the enhanced food and beverage options - different customers have different value drivers of what they like most about premium economy. Post-COVID we've seen a very strong rebound in what we call premium leisure demand, especially with passengers going to Europe.

"We've seen an uplift of about 19 percent with premium economy passenger carriage on our Auckland and Christchurch flights over the last 12 months compared to the same period before COVID, which I think is reflective of an overall increase in travel demand.

"People have been itching to get back out there, especially to get back to Europe and North Asia. A lot of premium leisure travellers are flying premium economy - they might be off to join a cruise or flying to one city and coming back from another. 

"They really value the additional amenities and comfort that comes with premium economy."

A 19 percent increase is significant - and that's only one of many airlines offering premium economy to Kiwis. Emirates also launched its premium economy class on New Zealand flights in 2023 and now has a total of 112 premium economy seats going into and out of Aotearoa every single day.

Air NZ, which was recently heralded by AirlineRatings.com as having the world's best premium economy in 2024, said its middle class is also gaining popularity and it's adding capacity as a result. 

"Over the last couple of years we've seen more customers select premium economy as their cabin of choice," Scott Carr, Air NZ's general manager of long haul, told Newshub.

"Our premium economy offering has always been popular on our long-haul routes however over the past couple of years we've seen it grow in popularity on flights to the Pacific Islands and Australia as well.

"Demand for premium economy has also been strong to and from Japan and as a result we are adding 12,000 more premium economy seats on this route between November 2024 and March 2025."

Former Newshub travel editor Dan Lake reckons premium economy's popularity with New Zealanders can be somewhat attributed to geography.

"Becoming a good traveller is something that's almost forced on Kiwis due to Aotearoa's isolated location. Most destinations involve being on a plane for many hours," said Lake, who is now the digital editor of Australia's Traveltalk Magazine.

"I think because of this, Kiwi travellers value the additional comfort that premium economy brings. They're fine leaving business class to those who can afford to splash out on a full flatbed situation and go with an airline that offers premium experience at something that's closer to the economy airfare.

"Kiwis may have also built-up frequent flyer points to spend on upgrades and in the post-COVID world people are willing to spend more on a greater travel experience, so you can see why premium economy is becoming more popular."

The premium economy class was first introduced by Virgin Atlantic and Taiwan's EVA Air in the early 1990s and since then has been innovatively pioneered upon by the likes of Qantas, Cathay Pacific and Japan's ANA.

Air NZ has been credited with innovating air travel many times over the years including with its premium economy product, such as the 'Spaceseat' launched in 2010. Those were later phased out but hard-shell seats are set to return in the airline's upcoming refresh of its fleet.

Many people who upgrade to premium economy appreciate the higher quality of food, and better meals are a clear focus of the recent Singapore Airlines revamp.

"We aspire to consistently have an industry-leading standard of food and beverage across our network. We're pleased to be able to offer a very varied and wide selection of international cuisines," said Robertson.

A treat previously only for first and business class passengers is "book the cook", now also offered to Singapore Airlines premium economy passengers flying out of Auckland or Christchurch .  

That offers a selection of up to 20 dishes available on rotation that customers can pre-order at least 24 hours before departure. Think Singaporean favourites like seafood hor fun or chicken biryani, as well as the likes of slow braised lamb ragout, sake teriyaki and plant-based wellness dishes like mushroom eggplant meatballs.

"Book the cook I think is really highly valued because it means you can be certain that the dish that excites you the most will be delivered to you onboard," said Robertson.

"I suppose it adds excitement to the planning process before you get to the airport as part of your preparation for travel, too."

It's this sort of "affordable luxury" the cabin offers over economy class that an increasing number of people are willing to pay for. And as the demand for premium economy grows, competition among the airlines will become fiercer, which should mean even better onboard experiences as well as lower prices and more frequent sales.

In addition to the appealing profitability of premium economy, airlines are reportedly motivated by another factor in expanding capacity: reducing frequent flyer point balances. Those, along with outstanding COVID-19 travel credits, represent liabilities for airlines, so offering premium economy seats provides an efficient means for passengers to redeem them.

It all adds up to more premium economy options for Kiwi travellers and, hopefully, a lot more of us enjoying the comforts of the middle class soon.

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Here is a holiday that makes you feel like you have had a vacation—there is no rushing around on this itinerary. Enjoy exceptional scenery and stay three nights in each location, ensuring you will return home revived. It includes the country's most incredible landscapes and scenic highlights, cultural and historical attractions, delicious food and wine, and excursions such as a private helicopter flight and charters. With its rich history, diverse landscapes, and endless opportunities for exploration, New Zealand is the ultimate destination for those seeking adventure and relaxation. Arrive by helicopter to an exclusive oasis, far away from the hustle and bustle of everyday life.

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