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Credit Cards

The complete guide to the Amex Travel portal

Carissa Rawson

Allie Johnson

Allie Johnson

“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.

Robin Saks Frankel

Robin Saks Frankel

Published 7:39 a.m. UTC Feb. 28, 2024

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Featured Image

onurdongel, Getty Images

The American Express Travel portal offers valuable benefits to American Express cardholders, including special prices. Depending on which card you hold, you may also be able to pay for travel with Membership Rewards® points and get access to perks such as discounted airfare and specialty benefits at luxury hotels. Let’s take a look at how the Amex Travel portal works, whether the benefits are worthwhile and who can access Amex Travel’s website. 

  • American Express Travel offers hotels, vacation rentals, flights, rental cars and cruises.
  • Luxury hotel benefits and discounted airfare are two benefits of booking through Amex’s travel portal. 
  • American Express cardholders can access Amex Travel. 

How to book travel through the Amex Travel portal

Booking travel through the Amex Travel portal requires you to have an online account associated with an Amex card. While you can complete a search on the Amex Travel website without logging in, you will need to do so in order to make a booking.

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After you choose whether to book a flight, hotel, vacation rental, vacation package, rental car or cruise, you’ll need to enter your travel details.

For example, if you want to book a flight through Amex Travel, you’ll need to put in your departure airport and destination as well as your dates of travel. The site will then bring up a list of matching results.

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You can filter based on when the flights take off as well as how many stops you’re willing to tolerate, among other options. 

The Amex Travel site offers a wide variety of hotel stays and flights, but you’ll always want to double check elsewhere before booking since it doesn’t always feature every option. 

Once you’ve selected a booking, you’ll be taken through the checkout process. This includes providing your personal information and can also include seat requests and adding in loyalty program numbers.

To pay for your booking, you can use your American Express Membership Rewards, if you have a card that earns them, or your American Express card or a combination of both. 

After you’ve booked, you’ll receive a confirmation email containing your reservation information. You can also find your bookings under the My Trips section of Amex Travel.

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Who can use the portal?

Any American Express cardholder can use the Amex Travel portal to book travel. But those whose cards don’t earn Amex Membership Rewards points will need to pay with their Amex card.

However, many American Express cards  earn Membership Rewards points that can be redeemed for travel through the Amex Travel portal. These cards include (terms apply):

The Platinum Card® from American Express

  • American Express® Gold Card
  • American Express® Green Card * The information for the American Express® Green Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
  • Amex EveryDay® Credit Card * The information for the Amex EveryDay® Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
  • The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
  • American Express® Business Gold Card * The information for the American Express® Business Gold Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

All information about American Express® Green Card, Amex EveryDay® Credit Card, The Business Platinum Card® from American Express and American Express® Business Gold Card has been collected independently by Blueprint.

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The Platinum Card® from American Express

Welcome bonus

Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on the Card in your first 6 months of Card Membership.

Regular APR

Credit score.

Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.

Editor’s Take

  • Over $1,500 in travel and entertainment credits can offset the annual fee.
  • Comprehensive lounge access benefit.
  • Generous travel and purchase protections.
  • High annual fee and spending requirements.
  • Amex’s once-per-lifetime rule limits welcome bonus eligibility.
  • Annual statement credits have limited use.

Card details

  • Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum Card®, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
  • Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
  • $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®. The Hotel Collection requires a minimum two-night stay.
  • $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
  • $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership (subject to auto-renewal) with a statement credit after you pay for Walmart+ each month with your Platinum Card®. Cost includes $12.95 plus applicable local sales tax. Plus Up Benefits are excluded.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card®.
  • $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
  • $300 Equinox Credit: Get up to $300 back in statement credits per calendar year on an Equinox membership, or an Equinox club membership (subject to auto-renewal) when you pay with your Platinum Card®. Enrollment required. Visit https://platinum.equinox.com/ to enroll.
  • $189 CLEAR® Plus Credit: Breeze through security with CLEAR Plus at 100+ airports, stadiums, and entertainment venues nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Platinum Card®. Learn more.
  • $100 Global Entry Credit: Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 years for a TSA PreCheck® (through a TSA official enrollment provider) application fee, when charged to your Platinum Card®. Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
  • Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card®. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $300 SoulCycle At-Home Bike Credit: Get a $300 statement credit for the purchase of a SoulCycle at-home bike with your Platinum Card®. An Equinox+ subscription is required to purchase a SoulCycle at-home bike and access SoulCycle content. Must charge full price of bike in one transaction. Shipping available in the contiguous U.S. only. Enrollment Required.
  • Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card® to your Resy profile.
  • $695 annual fee.
  • Terms Apply.

Is the portal worth using?

The Amex Travel portal can be worth using in certain cases, though it won’t always make sense. For example, some flights aren’t bookable via Amex Travel, so if what you need isn’t available you’ll want to look elsewhere.

That being said, those with certain cards are entitled to exclusive benefits that can lower prices or allow them to redeem points for travel. There are also perks for booking luxury hotels within the portal. In these cases, Amex Travel is definitely worth investigating. 

How to maximize your Amex Travel benefits through the portal

International airline program.

Available to those who hold a high-end American Express card, including The Platinum Card from American Express, The Business Platinum Card from American Express and the American Express Centurion Black Card * The information for the American Express Centurion Black Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , the International Airline Program (IAP) can save you money on certain international flights booked via the Amex Travel portal. 

All information about American Express Centurion Black Card has been collected independently by Blueprint.

This benefit is only available on tickets booked in premium economy, business or first class, but the savings can be significant. 

For example, we looked at a round-trip flight in premium economy from San Francisco (SFO) to Tokyo (NRT). Booking with Japan Airlines (JAL) directly resulted in a cost of $4,431.40, while the Amex Travel portal and the IAP charged just $3,797.40 for a savings of over $600.

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Fine Hotels + Resorts ® and The Hotel Collection

American Express also offers the Fine Hotels and Resorts and The Hotel Collection to eligible cardholders. 

Fine Hotels and Resorts allows guests to book luxury hotels with special benefits. These include room upgrades, complimentary breakfast, an experience credit, late check-out, early check-in and more. 

The Hotel Collection offers similar but less exorbitant benefits. It’s directed toward more midscale properties and includes an experience credit as well as a room upgrade. 

35% rebate on redeemed points

Those who hold The Business Platinum Card from American Express are able to get a 35% rebate on points redeemed for eligible flights booked through the Amex Travel portal (up to 1,000,000 points per calendar year). 

Eligible flights include all fare classes on an airline that you select each year. It also includes first and business class tickets on any airline. 

Quick guide to Amex Membership Rewards

American Express Membership Rewards are the points you earn with eligible Amex cards. These highly flexible and valuable points can be redeemed in a number of ways, though they tend to be most valuable when transferred to Amex airline partners.

Other ways of redeeming Amex points include:

  • Gift cards.
  • Travel booked via Amex Travel.
  • Online shopping. 
  • Statement credits. 

While these are nice options to have, you’ll generally get much less value from your Membership Rewards points by redeeming them in these ways. Finally, although you can redeem your points in the Amex Travel portal, this isn’t necessarily a good idea if you aim to reap maximum value. Even if you’re taking advantage of the 35% rebate on redeemed points for flights, you’ll only ever receive a value of 1.54 cents per point. This is lower than you’d expect when transferring your Amex points to many airline and hotel partners. 

Frequently asked questions (FAQs)

No, travel insurance is not automatically included when booking through the Amex portal. But many of the best credit cards feature complimentary travel insurance when using your card to pay, including those from American Express. Otherwise, you may be able to opt in to travel insurance during the booking process or via a third party provider.

Those with the The Platinum Card from American Express can earn 5 Membership Rewards® points per $1 for flights booked directly with airlines or with American Express Travel on up to $500,000 per calendar year, 5 points per $1 on prepaid hotels booked with American Express Travel and 1 point per $1 on other purchases. The card has an annual fee of $695 ( rates & fees ). 

Those with the The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , meanwhile, earn 5 Membership Rewards® points per $1 on flights and prepaid hotels through American Express Travel, 1.5 points per $1 at U.S. construction material & hardware suppliers, electronic goods retailers and software and cloud system providers, shipping providers, and purchases of $5,000 or more on up to $2 million per calendar year and 1 point per $1 on other eligible purchases. The card has a $695 annual fee.

All information about The Business Platinum Card® from American Express has been collected independently by Blueprint.

The phone number for American Express Travel is: 1-800-297-2977.

The number of Amex points that you’ll need to redeem for a flight will depend on the cash cost of your flight and whether you’re booking through Amex Travel or transferring your Membership Rewards points to an Amex airline partner. Amex Points are worth about one cent when booking flights through the portal, so a flight that costs $500 in cash would require about 50,000 Amex points. You’ll typically get a better deal with transfer partners than booking through the portal.

For rates and fees for The Platinum Card® from American Express please visit this page .

*The information for the American Express Centurion Black Card, American Express® Business Gold Card, American Express® Green Card, Amex EveryDay® Credit Card and The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy . The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Carissa Rawson

Carissa Rawson is a credit cards and award travel expert with nearly a decade of experience. You can find her work in a variety of publications, including Forbes Advisor, Business Insider, The Points Guy, Investopedia, and more. When she's not writing or editing, you can find her in your nearest airport lounge sipping a coffee before her next flight.

Allie is a journalist with a passion for money tips and advice. She's been writing about personal finance since the Great Recession for online publications such as Bankrate, CreditCards.com, MyWalletJoy and ValuePenguin. She's also written personal finance content for Discover, First Horizon Bank, The Hartford, Travelers and Synovus.

Robin Saks Frankel is a credit cards lead editor at USA TODAY Blueprint. Previously, she was a credit cards and personal finance deputy editor for Forbes Advisor. She has also covered credit cards and related content for other national web publications including NerdWallet, Bankrate and HerMoney. She's been featured as a personal finance expert in outlets including CNBC, Business Insider, CBS Marketplace, NASDAQ's Trade Talks and has appeared on or contributed to The New York Times, Fox News, CBS Radio, ABC Radio, NPR, International Business Times and NBC, ABC and CBS TV affiliates nationwide. She holds an M.S. in Business and Economics Journalism from Boston University. Follow her on Twitter at @robinsaks.

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Everything you need to know about Amex Travel

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The American Express Travel portal allows you to redeem Membership Rewards points directly for travel reservations and activities rather than transfer your rewards to airline or hotel partners like Delta Air Lines SkyMiles and Marriott Bonvoy .

You also can book discounted premium tickets, use benefits like a 35% points rebate on certain bookings and even book premium hotels with additional perks through Amex Travel.

Let's explore this booking portal to uncover all its benefits and potential disadvantages.

What is the American Express Travel portal?

Amex Travel is the booking portal for most American Express cards . You can book flights, hotels, rental cars and cruises through the site, and you can pay with points, cash or a combination of the two.

How to book flights on the Amex Travel portal

To find flights on American Express Travel, visit this webpage . The flight booking process on the Amex Travel portal is similar to other popular sites like Kayak and Orbitz. You'll find a search box where you can enter your departure and destination cities.

If you're flexible with your departure airport, you can choose an entire city, such as New York, which has multiple airports. Additionally, you can customize your booking by selecting your preferred class and the number of travelers, and choosing between one-way and round-trip flights.

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You'll see the price listed in dollars and the number of Amex Membership Rewards points during the booking process.

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You can also use the options on the left-hand side to filter flights by number of stops, departure and arrival times, flight duration and airline.

Delta Air Lines is a featured airline in the Amex Travel portal. Sometimes, Delta flights appear at the top of your results, listed as "recommended," but this doesn't mean those flights are always the cheapest.

Additionally, if you have The Platinum Card® from American Express or The Business Platinum Card® from American Express and are flying from an airport with a Centurion Lounge , you'll see an indicator that a lounge is available.

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Points vs. cash

When paying for your flights on Amex Travel, several American Express cards offer elevated earning rates:

You can also pay with Amex Membership Rewards points to cover the cost of your flight.

You'll see the number of points required next to the cash price of a flight. You can expect a value of 1 cent per point when using Pay with Points . However, TPG values Membership Rewards points at 2 cents apiece when you maximize Amex's transfer partners.

Related: How to redeem American Express Membership Rewards for maximum value

It's important to compare the number of points required for bookings on Amex Travel with the points you'd need to transfer to an airline program . If you can't book a flight through transfer partners and prefer to use your points, Amex Travel remains an option.

There's an additional benefit for Amex Business Platinum cardmembers: You can get 35% of your points back when paying with points on Amex Travel. This applies to first- and business-class flights on any airline plus tickets in any class on your preferred airline (the same one used for your airline incidental credits ; enrollment is required in advance). This 35% points rebate can provide a value of 1.54 cents per point, which may influence your decision to pay with cash or points.

Similarly, the Business Centurion® Card from American Express offers a 50% Pay with Points rebate on eligible flights. Note that Centurion cards are available by invitation only.

The information for the Business Centurion Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

More details about flights through Amex Travel

During the payment process, you can use points, your credit card or a combination of both. The minimum number of points you can use is 5,000, and each point is valued at 1 cent.

You can upgrade your flights using cash or points in the Amex Travel portal. This generally gives you a return of 1 cent each, and you can book using your Amex card, points or a combination of both.

During your flight search, you might come across "Insider Fares" that offer a discounted price. But to benefit from the discount, you must redeem points to cover the full fare amount.

Amex Platinum and Amex Business Platinum cardmembers have another benefit: discounted premium tickets through Amex Travel's International Airline Program . This program offers discounts on first-class, business-class and premium economy tickets from over 20 participating airlines.

To book a premium ticket using the IAP, go to the Amex Travel portal and pay with cash or points, including the Business Platinum card's 35% airline rebate. Keep in mind that not all flights are eligible and there are restrictions:

  • The cardmember must travel on the itinerary.
  • A maximum of eight tickets can be booked per itinerary; travel must begin and end in the U.S. or Canadian international airports.
  • Tickets are nonrefundable unless stated otherwise.
  • Name changes for passengers are not allowed.

Finally, note that flights booked through Amex Travel are typically treated as normal paid tickets, meaning you're eligible to earn points or miles with participating airline loyalty programs.

Related: Why I love the Amex Business Platinum's Pay with Points perk

How to book hotels on the Amex Travel portal

You can book hotels through American Express Travel with a Gold, Platinum or Centurion card. As with other travel portals, you can input your destination, dates, number of rooms and number of guests (with separate input fields for adults and children).

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Platinum and Business Platinum cardmembers earn 5 points per dollar on prepaid hotel reservations.

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After selecting your hotel, you'll choose your preferred room and pay with points or cash. If you pay with points, you'll only get a value of 0.7 cents per point (compared to 1 cent when you book flights).

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Note that these are considered third-party bookings, so you likely won't earn hotel points or elite credits for your stay . While there are reports of people receiving stay credits with Marriott Bonvoy or Hilton Honors on rooms booked through Amex Travel, the hotel is not guaranteed to recognize your elite status in these programs or provide status-qualifying stay credits.

Related: 9 things to consider when choosing to book via a portal vs. booking directly

Amex Fine Hotels + Resorts

Platinum and Centurion cardholders also have access to the Fine Hotels + Resorts program through Amex Travel. This can add some great benefits to your hotel stays — and may not cost much more than booking directly with the hotel.

Here are the perks you'll receive with every FHR booking, regardless of the length of your stay:

  • Room upgrade upon arrival (when available): Some room types may be excluded, but you could receive an upgrade to preferred rooms with better views or a better location in the hotel.
  • Daily breakfast for two people: The provided breakfast must be, at a minimum, a continental breakfast.
  • Guaranteed 4 p.m. late checkout
  • Noon check-in when available
  • Complimentary Wi-Fi
  • Unique property amenity: The amenity varies by hotel but should be valued at $100 or more and usually consists of a property credit, dining credit, spa credit, private airport transfer or similar amenity.

You'll need to book these stays through Amex Travel, but note that FHR is considered a separate program from Amex Travel.

In addition, if you have the personal Amex Platinum , you can also get up to $200 in statement credits every year for prepaid reservations through Fine Hotels + Resorts or The Hotel Collection — which we'll discuss next. Enrollment is required.

Related: A comparison of luxury hotel programs from credit card issuers: Amex, Capital One, Chase and Citi

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The Hotel Collection

A lesser-known American Express benefit is The Hotel Collection , which allows you to book in cash or with points. Those with Amex Gold, Platinum and Centurion cards have access to this program, which offers the following benefits:

  • A room upgrade at check-in (if available)
  • $100 on-property credit for qualifying dining, spa and resort activities

Note that The Hotel Collection bookings require a minimum stay of two nights, though they too are eligible for the $200 hotel credit on the Amex Platinum.

How to book rental cars and cruises on the Amex Travel portal

Reserving a car in the Amex portal is relatively simple. You'll input your pickup and drop-off times and location.

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You'll see rental car prices listed in cash and points. When using Pay with Points , your points are worth 0.7 cents — just over a third of TPG's valuation of Amex Membership Rewards points.

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Although the format differs, you can also search for cruises on Amex Travel.

Rather than typing specific dates and numbers of passengers, you'll see four drop-down menus. These allow you to choose a destination (by region), filter by cruise lines and choose a month for travel — though not specific dates — on this first page. You can also select your desired cruise duration.

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From here, you can filter by cruise duration, departure port and ship. You can sort your results by sailing date, value, price or ship rating.

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On the final payment page, you can use your card or redeem points, ranging from 1 point to enough to cover the entire cost. Using points for a cruise will result in a low valuation of 0.7 cents per point, but it can be a money-saving option if you prefer not to spend cash.

There's another benefit available if you're a Platinum or Centurion cardholder (including personal and business versions of these cards): the Cruise Privileges Program .

This is available on cruises of five nights or more with select cruise lines, and it offers the following perks:

  • $100-$500 in onboard ship credit (note that this cannot be used for casino or gratuity charges)
  • Additional onboard amenities vary by line, such as spa vouchers, a bottle of Champagne, shore excursion credits or a private ship tour

Note that the Platinum cardmember must be one of the travelers on the cruise to enjoy these benefits.

Related: How to book a cruise using points and miles

Further things to consider about Amex Travel

When booking through the Amex Travel portal, there are a few factors to consider.

First, using Amex Membership Rewards points on Amex Travel may not provide the best value compared to transferring points to airline or hotel loyalty programs. The Pay with Points feature typically values points at 0.7 to 1 cent per point, which is far lower than our 2-cent valuation .

Additionally, the prices on Amex Travel may not always be the most competitive, so we recommend checking other platforms like Google Flights before booking your travel. Also, booking directly with hotels is advised for those seeking to utilize elite status benefits.

When you need to change your upcoming trips booked through Amex Travel, it can get complicated. You may encounter change and cancellation fees, often around $75, and making a change requires a phone call. Flight credit vouchers from cancellations can only be used for rebooking through Amex Travel via phone.

On the positive side, Amex Travel allows a 24-hour cancellation window for most reservations, and booking flights through the site generally still qualifies for earning miles and status with airline loyalty programs.

Related: Redeeming American Express Membership Rewards for maximum value

Bottom line

American Express Travel offers an array of booking options, including the ability to earn bonus Membership Rewards points on select purchases. Although you can use your points to book hotels, flights, rental cars and cruises through Amex Travel, you can get more from your points when you transfer them to Amex's airline and hotel partners .

However, there are exceptions, such as when there is no award availability for last-minute travel. In addition, Amex Travel offers perks like discounted premium flights, added benefits with Amex Fine Hotels + Resorts and a user-friendly interface. And with a simple redemption scheme that doesn't involve complicated loyalty programs and transfer partners, many Amex cardholders prefer it when planning their trips.

Additional reporting by Ryan Patterson and Kyle Olsen.

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The Guide to the AmEx Travel Portal 

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Table of Contents

Who can use the American Express Travel portal?

Benefits of booking travel on amex travel, how to book travel in the portal, is travel insurance included when booking through amex travel, downsides of booking via amex travel, final thoughts on the amex travel portal.

The American Express Travel portal is similar to many other online booking sites in that it allows you to purchase flights, hotels and other travel reservations. The main difference is that only those who hold an American Express card can use it.

Certain cards come with additional perks for booking in the portal. For instance, some AmEx cards allow travelers to earn extra points for bookings, receive a 35% points rebate, pay for a portion of the reservation with points, get room upgrades and more. Terms apply.

Here's a look at what the AmEx Travel portal offers and how to use it to maximize your benefits.

American Express Travel flights, hotels and other reservations are available for American Express cardholders. Depending on which American Express card you have, you may earn additional points on your reservation or unlock additional features. Terms apply.

For example, The Platinum Card® from American Express cardholders earn 5x points on flights booked directly with an airline or through AmEx Travel and 5x points on prepaid hotels booked through AmEx Travel. They also have access to the Fine Hotels & Resorts collection through the travel portal. Additionally, American Express® Gold Card and The Platinum Card® from American Express cardholders can book room reservations with The Hotel Collection . Terms apply.

american express travel services phone number

Here are eight reasons why booking with AmEx travel could be a good idea.

1. Earn up to 5x points

When you book flight through the AmEx Travel portal, your credit card may earn additional points for the purchase. In addition, prepaid hotel reservations through the AmEx travel portal also earn extra points. These are a few of the cards that offer a bonus when making reservations through AmEx travel:

The Platinum Card® from American Express

on American Express' website

American Express® Gold Card

• 5 points per $1 on flights booked directly with airlines or with American Express Travel, on up to $500,000 spent per year.

• 5 points per $1 on prepaid hotels booked with American Express Travel.

• 1 point per $1 on other eligible purchases.

Terms apply.

• 4 points per $1 at restaurant plus takeout and delivery in the U.S.

• 4 points per $1 at U.S. supermarkets (on up to $25,000 in purchases per year).

• 3 points per $1 on flights booked directly with airlines or with American Express Travel.

• 3 points per $1 on eligible travel purchases.

• 3 points per $1 on restaurants worldwide.

• 1 point per $1 on other purchases.

• 2 points per $1 on the first $50,000 in purchases each calendar year.

• 1 point per $1 on purchases above $50,000 in a calendar year.

» Learn more: AmEx Membership Rewards: How to earn and use them

2. Pay for reservations using Pay with Points

With American Express Travel, flights, hotels and more can be paid for with points instead of cash. Members can even choose to pay a portion of the trip with points and the rest with cash. Once your reservations have been booked, the full amount of your trip will be charged to your American Express credit card, and then a credit will be posted for the points redeemed within 48 hours.

You must redeem at least 5,000 points in order to use Pay with Points. Points are redeemed at a value of 1 cent per point when booking flights or making Fine Hotels & Resorts reservations. Other eligible travel receives only 0.7 cents per point. NerdWallet values Membership Rewards points at 2.8 cents per point if you take advantage of transferring to and booking through travel partners, so the redemption rates in the travel portal are significantly below our ideal value.

If you need to cancel your reservation, you'll receive a statement credit on your card for the cash equivalent. Members who would rather have the unused Membership Rewards points returned to their accounts must contact American Express customer service at 800-297-3276. Terms apply.

3. Upgrade flights with points

Eligible flights booked with cash can be upgraded using your American Express Membership Rewards points. You'll receive 1 cent per point credit towards the cost when upgrading a flight with points (which is again below our AmEx point valuation ).

To upgrade your flight with points, select your airline and provide your reservation details in the AmEx travel portal. You will be notified if your flight is eligible or not. If your flight is eligible, you can submit an offer to the airline for the upgrade. The airline will accept or reject your bid between one and five days of your flight's departure and you'll receive a decision via email.

If your upgrade offer is accepted, the points will be deducted from your account. Your statement will show a charge and a credit for the corresponding points.

» Learn more: You can now use AmEx points to bid on flight upgrades

4. Discounted international flights through AmEx IAP

Platinum cardholders have access to discounted flights through International Airline Program (IAP) , which allows members to book first, business and premium economy at a discount on select airlines and routes. Plus, you'll receive 5x Membership Rewards points on the booking when using your The Platinum Card® from American Express or The Business Platinum Card® from American Express to pay for the flight. Terms apply.

There are 25 airlines that participate in this program. You can book refundable and nonrefundable tickets for up to eight passengers through the IAP. Tickets can be paid with your card, points or a combination of the two. You will have to pay a $39 nonrefundable ticketing fee, however the discount received on these tickets should outweigh the fee.

5. Cancel For Any Reason insurance

CFAR is shorthand for an insurance policy that allows you to cancel your trip for any reason whatsoever and receive a refund. In May 2022, AmEx launched its own version of CFAR coverage for airfare booked through the travel portal using an AmEx card.

This feature, called Trip Cancel Guard, will get you up to a 75% reimbursement on nonrefundable airfare costs, provided you cancel at least two calendar days out from your departure. You'll need to purchase Trip Cancel Guard coverage at the point of booking and if you cancel, whether through the airline directly or through AmEx Travel, you can request reimbursement online or over the phone.

» Learn more: The guide to Cancel For Any Reason (CFAR) travel insurance

6. 35% points rebate with The Business Platinum Card® from American Express

When The Business Platinum Card® from American Express cardholder book flights using points through the AmEx travel portal, they can receive up to 35% of their points back . The benefit is available on first or business class flights on any airline and all economy flights with their chosen airline. This benefit provides up to 500,000 points back per calendar year.

However, as with all AmEx credits , it's not as straightforward as you may hope. You will have to designate the airline for the 35% rebate and the airline must be the same as the one chosen for the $200 airline incidental credit .

» Learn more: The best travel credit cards right now

7. Fine Hotels & Resorts

american express travel services phone number

The Loews Portofino Bay Hotel at Universal Orlando. (Photo by Sally French)

Fine Hotels & Resorts (FHR) is a collection of resorts and benefits available only to Platinum Card members. There are over 2,000 properties worldwide that participate in this program. When making reservations with Fine Hotels & Resorts for one night or more, you'll receive the following benefits:

$200 statement credit provided once per year.

Noon check-in (when available).

Room upgrade upon arrival (when available).

Daily breakfast for two.

Guaranteed 4 pm late checkout.

Complimentary in-room WiFi.

Unique property benefit valued at least $100.

These benefits rival those that many travelers receive when booking directly with hotels to obtain elite status perks. Some locations also offer a last-night free benefit, depending upon when you make your reservation. And some of the best hotels to book using FHR credits offer especially-unique amenities.

For example, many theme park fans consider Loews Portofino Bay Hotel as the best FHR hotel in Orlando . That's because — on top of all the above benefits — guests receive complimentary Universal Express Unlimited ride access, which allows you to skip the lines inside the Universal theme parks .

8. The Hotel Collection

american express travel services phone number

The Loews Sapphire Falls at Universal Orlando falls under The Hotel Collection. (Photo by Sally French)

AmEx Gold and Platinum cardholders receive elite status-level perks at more than 600 hotels worldwide. When you stay for two nights or more, you'll receive a $100 resort credit and an upgrade upon arrival (when available). In addition, you can use your AmEx Membership Rewards credit card to book and pay for your reservation entirely or partially with your points.

While you can book travel over the phone with an agent, it is often quicker and more convenient to make your reservations through the AmEx Travel portal.

amex travel portal header

Here's how to book travel in the American Express travel portal:

Go to americanexpress.com/en-us/travel/ .

Log in with your username and password.

Select flights, hotels, flight + hotel, cars, or cruises.

Enter your travel dates, cities and other relevant information.

Choose options based on your trip.

Pay with your American Express credit card, points, or a combination.

Since you need an American Express card to make reservations through AmEx travel, you may already hold a card that offers complimentary travel insurance . If you don’t get travel insurance perks through your AmEx card, you can purchase Trip Cancel Guard through when making your booking.

Trip Cancel Guard works similarly to CFAR in that it allows you to cancel your trip for any reason whatsoever and get up to a 75% reimbursement of your travel costs as long as the cancellation is made two full days before your trip.

What is the AmEx Travel cancellation policy?

When you book travel through the American Express travel portal, you may be eligible to cancel your reservation within 24 hours and get a full refund. However, the cancellation policy is determined by the airline.

As such, AmEx instructs travelers to refer to the cancellation policy on the itinerary or reach out to customer service with any questions. Terms apply.

There are many appealing reasons why travelers want to book reservations with the AmEx travel portal. However, there are some downsides as well. These are some of the most common reasons why you shouldn't:

Low value for your points. Redeeming points through the AmEx travel portal yields a value of 1 cent per point or less. That's at least a 50% reduction compared to our value of Membership Rewards points.

Complicated customer service. Resolving flight or hotel reservation issues becomes more complicated when you book through a third party such as AmEx travel. The airline or hotel blames the booking agency and may not immediately resolve the problem in some instances. However, providers have no scapegoat when you book direct.

No hotel elite status benefits or loyalty credits. Most hotels require you to book directly to receive elite status benefits, stay credits or earn points. For travelers looking to take advantage of their elite status or earn status for the next year, booking AmEx travel hotel reservations is not a good idea.

Despite the above policy, hotels booked through Fine Hotels & Resorts allow you to earn elite night credit and earn loyalty perks associated with your elite status level on any hotel reservations — regardless if you book in the portal or not.

The AmEx travel portal offers numerous benefits for all American Express cardholders. If you have a Membership Rewards credit card, you can pay for all or part of eligible travel reservations using your points.

And any portion that you pay with your Membership Rewards card can earn up to 5x points. AmEx Travel also offers two hotel collections that provide additional perks similar to elite status benefits.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

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American Express Travel: Your Guide to Booking Flights, Hotels, Car Rentals, & Cruises

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American Express Travel: Your Guide to Booking Flights, Hotels, Car Rentals, & Cruises

What Is AmexTravel.com?

Fees for using the portal, searching for flights, insider fares, the hotel collection, american express fine hotels and resorts, standard hotel booking, searching for packages, compare flights+hotel to booking separately, searching for cruises, special offers, cruise privileges program, amextravel.com insiders, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

American Express is best known as a credit card issuer, but the company also offers other products and services, including travel booking and planning using AmexTravel.com.

While AmexTravel.com is available for anyone (not just cardmembers), holding an Amex card can definitely help you get extra value when using the program.

Here’s a look at what AmexTravel.com is, what services it provides, what the cost to use, the best ways to use it, and when it’s worth using!

At its most basic, AmexTravel.com is an online travel booking portal (or “online travel agency”) just like Expedia , Kayak , and Orbitz .

You can use it to book a whole trip or just a flight, hotel (or flight + hotel packages), rental cars, or even cruises. If you’d like extra assistance from a customer service agent, you can book by phone as well.

Flights booked through the portal can be subject to small fees. However, sometimes the benefits can make these fees worth it, and they’re waived for holders of the Platinum Card ® from American Express .

There are also a few “sub-categories” that fall under the AmexTravel.com umbrella, including the Hotel Collection and Fine Hotels and Resorts .

Why Should You Use AmexTravel.com?

The main reason to book with AmexTravel.com is the incredible customer service . If you run into any problems during your trip (like delays, cancellations, over-bookings, etc.), you can connect with a live travel agent by phone 24/7 who will work with you to find a solution.

Additionally, if you hold an Amex credit card that earns Membership Rewards points, you can often earn 2x points or more by using it to pay for travel services booked through AmexTravel.com.

Hot Tip:  If you use your Amex Platinum card , you can earn 5x Membership Rewards points on flights booked directly with airlines or with AmexTravel.com. 

Anytime you book a flight through AmexTravel.com (either on its own or as part of a package), you’ll pay a fee of $6.99 for domestic flights and $10.99 for international flights .

These fees are waived if you have the Amex Platinum card and are logged into your account.

If you choose to book a flight by phone rather than online, there’s an added $39 phone service fee .

If you make changes to your flight, there’s a $39 reissue fee in addition to whatever fee the airline charges. This only applies to advance changes, not changes due to problems like canceled flights .

Below, we’ll take a look at how to use AmexTravel.com to book flights, hotels, vacation packages, rental cars, and cruises.

Booking Flights With AmexTravel.com

Searching for flights with AmexTravel.com is similar to other online travel agencies. You can search by city or by specific airport, select your departure and return dates, and click whether you want to search for lower fares within 3 days of your chosen dates.

On the results page, American Express lists the most relevant Delta result at the top highlighted as a “featured airline.” The featured airline is followed by the lowest available fares.

When you scroll down, you can use the controls on the left sidebar to filter the results by the number of stops, departure/arrival times, airline, or even specific flight number.

By default, flights are displayed in price order starting with the lowest, except for a featured Delta flight at the top (when available). At the top of the search window above the results, all available airlines are shown, as well as the lowest available price with each airline.

American Express Travel Flight Search Filters

Depending on your search, you may see a blue tab labeled “Insider Fares Available” above some of the airlines listed at the top of the search window.

These are discounted fares, and they only apply if you pay for the entire flight with Membership Rewards rather than cash. Note that cash prices are rounded to the nearest dollar.

If you’re logged in and have enough Membership Rewards points to cover the entire flight, you will be able to see these discounted fares.

For example, in the below search, you’ll see an example of an Insider Fare available for purchase. The Insider Fare offered a slight discount rather than just matching the cash price in points with each point worth 1 cent (more on that below).

American Express Travel Membership Rewards Points Insider Fares

The difference can be fairly minimal. In the JFK-ATL example above, the discount was from 25,259 Membership Rewards points to 24,120 — changing the value from 1 cent per point to about 1.05 cents per point .

Amextravel.com charges a fee to book, but they bundle this into the displayed price. The fee is $6.99 per domestic ticket or $10.99 per international ticket. These fees are waived as a benefit of the Amex Platinum card , just make sure you’re logged into your Amex account when booking.

Hot Tip: AmexTravel.com now offers Trip Cancel Guard coverage that you can add when purchasing flights via AmexTravel.com whether paying with an American Express card, with Membership Rewards points using the Pay With Points option, or a combination of both. It provides for reimbursement of up to 75% of the cost of the non-refundable prepaid flight expense, penalty and change fees caused by the cancellation, or the amount of any expired vouchers/flight credits received for the canceled flight. Coverage is applicable when your flight is canceled for any reason and is valid until 2 full calendar days prior to your trip’s originally scheduled departure date.

When searching several different flights across different online travel agents, we found similar results to the below example each time.

To compare prices, we searched multiple online travel agents and portals using the same search parameters: departing John F. Kennedy-New York (JFK), arriving at London-Heathrow International (LHR), round-trip, 1 traveler, economy, and nonstop on specific dates.

We selected the lowest-priced nonstop flight available through AmexTravel.com: a Finnair flight operated by Oneworld partner , American Airlines.

When searching on AmexTravel.com, the flight was $595.86. This breaks down to $133 in base fare and $462.86 of government, airline, and American Express-imposed fees.

We received the same search results when we replicated this search on Finnair’s U.S. website, Kayak, and Orbitz.

In a second search, we looked for a domestic round-trip from Phoenix Sky Harbor (PHX) to Los Angeles International (LAX) on the same dates. This flight was priced at $199.40. Keep in mind, you would usually see this rate plus the $6.99 Amex booking fee, but again, this is waived for Amex Platinum cardholders.

American Express Travel Delta Phoenix Los Angeles

When cross-referencing this itinerary on Delta’s website, we found the same price listed for a regular economy fare of $199.40. However, there was a basic economy option that was a bit cheaper, which was not available through AmexTravel.com.

Other online travel portals, including Orbitz and Kayak , listed the same price.

This means, if you’re already set on the specific itinerary you want to fly, booking through AmexTravel.com can often cost the same as booking directly with the airline, or through a third party . This assumes you receive waived booking fees for being an Amex Platinum cardholder.

However, what if you’re just looking for the cheapest flight on a particular day? If you do a general search for a route on set dates, will AmexTravel.com find the same rates as other portals? In our experience, the answer is no.

In our example search, here are the lowest available regular economy non-stop flights we could find between New York (any airport) and London (any airport) when searching the same set of dates on a few different websites (sorted by price ascending):

*Including a $10.99 AmexTravel.com booking fee.

The reason for these results is likely due to the fact that the Amex portal doesn’t include some low-cost carriers like Norwegian, so travel portals that do will often win on price.

Even excluding the low-cost carriers, though, other portals like Expedia and Orbitz were able to offer lower fares by about $15.

That said, AmexTravel.com was able to find about the same fares you would find when booking directly with an airline.

Hot Tip: If you hold The Business Platinum Card ® from American Express you can get a 35% rebate on select flights when you pay with points through AmexTravel.com.

AmexTravel.com Hotel Programs

There are actually 3 programs offered for booking hotels:

  • Fine Hotels and Resorts
  • AmexTravel.com booking (standard)

What Is The Hotel Collection?

The Hotel Collection is a program through AmexTravel.com only available to holders of certain cards:

  • The American Express ® Gold Card and the American Express ® Business Gold Card

The Amex Platinum card and the Business Platinum Card ® from American Express

The Centurion card

Perks of The Hotel Collection

When you book a hotel through The Hotel Collection, you get certain perks including:

  • Room upgrade at check-in (if available)
  • Up to a $100 hotel credit for on-site amenities like the restaurant, bar, room service, or spa
  • Ability to use Pay With Points on prepaid reservations
  • 3x Membership Rewards points for Amex Gold cardholders on prepaid bookings
  • 5x Membership Rewards points for Amex Platinum cardholders on prepaid reservations
  • Up to $200 credit each year towards prepaid hotel reservations with either The Hotel Collection (2-night stay) or Fine Hotels and Resorts with select credit cards

Usually, American Express guarantees that any hotel booked through AmexTravel.com will have the lowest publicly-available rates (prepaid rates only), but this rule does not apply to bookings through The Hotel Collection per the terms & conditions . Be certain to check multiple booking options to ensure you’re getting the best deal.

Rooms have to be booked through AmexTravel.com. That means that if you book directly through the hotel or another service, you won’t get the perks, even if the hotel is a part of The Hotel Collection and you pay for the stay with your American Express card.

Further, you must stay a minimum of 2 nights , and you cannot book consecutive stays within 24 hours of each other.

The good news is that these benefits are available for up to 3 rooms per stay . So if you book 3 rooms for family members, you’ll get a total hotel service credit of up to $300.

Hotel Points and Elite Benefits

Typically, you won’t earn points through a hotel loyalty program if you book through a third party, and this includes the AmexTravel.com portal.

Further, you won’t get any elite benefits that you might otherwise be entitled to if you have status with that hotel chain.

Bottom Line:  The Hotel Collection is potentially useful if you’re planning to pay with your eligible Membership Rewards-earning card. This comes at the expense of hotel-specific elite benefits, including points and elite credits in any hotel loyalty program.

What Is the Fine Hotels and Resorts Program?

AmexTravel.com runs a second hotel program called Fine Hotels and Resorts (FHR). It can be a little bit confusing since it sounds like it would overlap with the Hotel Collection, but that’s not the case.

The Fine Hotels and Resorts program is exclusive to Amex Platinum cardholders (personal or business) , as well as those with the invitation-only Centurion Card .

FHR includes different hotels and resorts than The Hotel Collection, with minimal overlap. The FHR collection tends to be more geared toward leisure travelers who wish to book stays at higher-end properties.

Perks of Fine Hotels and Resorts

Booking hotels through the Fine Hotels and Resorts collection entitles you to a handful of potentially valuable perks, including:

  • Early noon check-in (when available)
  • Room upgrade on arrival (when available)
  • Daily breakfast for 2 people
  • Guaranteed 4 p.m. late checkout
  • Complimentary Wi-Fi
  • A unique amenity valued at $100 or more; examples include a property credit, dining credit, spa credit, or similar amenity

Unlike The Hotel Collection, rooms booked through Fine Hotels and Resorts are not all prepaid. In fact, most are standard rates that you’ll pay for at the end of your stay when you check out. In comparing several properties, including the Park Hyatt in Chicago, we found rates identical to the non-prepaid rates when booking directly through the hotel.

However, keep in mind that the hotel may directly offer prepaid and early-purchase options which may be much cheaper, though you won’t benefit from the Fine Hotels and Resorts perks.

There are fewer terms with Fine Hotels and Resorts than with The Hotel Collection. You must book through AmexTravel.com/FHR to receive the benefits .

As with The Hotel Collection, if you book directly with the hotel or through a different travel agency or portal, you won’t be able to claim FHR benefits even if it’s a participating hotel. Other terms vary by property.

Good news here! Unlike stays booked through The Hotel Collection, stays through American Express Fine Hotels and Resorts count as “qualifying rates” for hotel loyalty programs. That means if you’re staying at a hotel that’s part of a loyalty program, you’ll be able to earn points and receive the relevant benefits if you hold elite status.

Hot Tip: Want to know about the differences between these programs? Dig into our dedicated guide on the differences between the Hotel Collection and Fine Hotels & Resorts .

Searching Hotels

Searching for hotels at AmexTravel.com works more or less the same as with flights. You enter your city, dates, number of rooms, and guests. You can check a box to have properties from The Hotel Collection and Fine Hotels and Resorts displayed at the top.

Of course, if you’re interested in booking through either of those programs, you could also just book on their dedicated pages.

By default, search results are ranked by “recommended,” which seems to be decided by an algorithm factoring in price, location, and reviews.

Terms vary by the specific hotel and rate you book, so make sure to read the fine print.

The site can be a bit confusing when trying to compare prices since American Express doesn’t include all taxes and fees in the price displayed (while some hotel websites do).

For example, we searched for a 4-night stay at the Hyatt Regency London – The Churchill. American Express quoted an average of $337/night, which should make the total stay around $1,348. When you go to book, though, the total with fees is $1,625.

While it initially looks more expensive to book directly with Hyatt (where the cost is quoted at $404/night), that price includes all taxes and fees , so you’ll actually pay $1,611, or $14 less.

Our search for the Marriott Regent Park yielded similar results. It’s listed at $233/night in the search function, which implies the total to be $932.

In reality, once you click through, the total is $1,120. Booking directly with Marriott, rates are listed at $261/night, but that includes taxes and fees — for a total prepaid rate of $1,080.

For the 2 hotels in question, here’s how total prices compared through different portals (sorted by price ascending):

In both tickets, AmexTravel.com was within a few dollars of the other online travel agencies, which were all more expensive than booking directly through the hotel’s website.

Similar to The Hotel Collection, rates booked through AmexTravel.com aren’t eligible for elite benefits or hotel loyalty points.

Bottom Line:  Like most other online travel portals and agencies, prices can vary between AmexTravel.com and the hotel’s direct booking channel. You won’t get elite benefits or hotel points, so it might be worth booking directly if those are valuable to you. 

Flights+Hotel Packages

Like with many online travel portals and even airline websites, you can book packages that include flights and hotels through AmexTravel.com. Usually, the point of booking these packages is to get a discount, special perks, or promotions.

The search window for Flights+Hotels is simple: input airports (or cities), dates, number of travelers, and rooms. Results are listed in a recommended order by default just like when searching for a standard hotel.

Terms vary by the specific package you book, so make sure to read the fine print !

As with standalone flight reservations, AmexTravel.com charges a fee to book Flights+Hotel packages: $6.99 per domestic ticket or $10.99 per international ticket .

Again, these fees are waived for holders of the Amex Platinum card  or the Centurion card.

In the results field, a total starting price  per person is listed, including all taxes and fees with the cheapest flight option. American Express also lists how much you’re saving with the package, although this is missing for some hotels.

American Express Travel Flights+Hotel Package

Once you select the hotel, you can customize your flight. The total price changes based on which flight you select.

In a sample search, we chose the Hyatt Regency London – The Churchill, and picked the cheapest nonstop flight: British Airways flight, which was Newark Liberty International (EWR) to LHR and London-Gatwick (LGW) to JFK. The package came to $1,446 per person, or $2,892 total.

Annoyingly, AmexTravel.com doesn’t show a breakdown of hotel and airfare costs and fees; instead, it just displays a total per person.

For comparison, you can search the flight and hotels separately. We tried searching for the flight first on the same day.

We found Finnair flights operated by American Airlines for $660 per person — an option that wasn’t offered as part of the package (although with the booking fee, the flights should have been $671). When we filtered the search to British Airways only, it showed a ton of options for $671.

Searching hotels next, we again chose the Hyatt Regency London – The Churchill’s lowest prepaid rate. It was listed as $337 per night for 1 room (plus taxes and fees), for a total of $2,031. For the 2 flights and the hotel, that comes to a total of $3,351, or $1,675.50 per person.

In this case, booking the trip as a package saves almost $460, even though the search results page didn’t highlight any savings specifically.

The main downside to booking a package is that you have less flexibility. Say you want to change hotels for part of the trip or maybe stay with a friend for the last few days. This isn’t an option because you must book a single hotel for the entire time between your flights. It can also make solutions harder to find if there are any problems — although the AmexTravel.com customer support should make up for that.

Bottom Line:  If you’re using AmexTravel.com and your plans allow for the lack of flexibility, you might be able to save a lot of money with a package. Just make sure to compare the listed price to booking everything separately. Note that you can’t book a package retroactively: you have to book the flights and hotel at the same time. 

Rental Cars

AmexTravel.com also offers a rental car booking service. You can make reservations from rental stations at airports and elsewhere.

To search for rental cars, simply enter an airport or city . You can also click a button to search near a specific address.

Results are shown in a handy grid format, with each column showing a different rental company, and each row displaying the pricing for a different category of car (economy, compact, midsize, and so on).

American Express Travel Car Rental Search Results

Bookings of up to 4 days are charged a daily rate, while bookings 5-7 days are charged on a weekly basis. There are specific rates for weekends and weekdays, as well as monthly options, with specific details varying by the rental agency.

In several sample searches, prices were generally consistent with other online travel agencies — though sometimes lower by $1-$2/day. Prices were identical to booking with the rental company directly.

Bottom Line:  Renting a car through AmexTravel.com doesn’t get you any benefits above what you’d receive for paying with your credit card, such as the collision damage waiver for paying with your Amex Platinum card. However, the convenient search page makes it a great option for comparing multiple prices at once. 

AmexTravel.com also offers tools to book cruises . In addition to letting you search for cruises all over the world, AmexTravel.com periodically highlights special offers on cruises, usually in the form of credits to use onboard.

To search for cruises, you need to enter the region you want to travel in, the cruise line(s) you want to travel with (or search all available lines), the month you’re planning the trip for, and the approximate length of the cruise you want.

Results are shown in order, from the lowest-priced option to the highest . Note that this is based on the lowest available rate; hovering over any result will show all available cabin types and the corresponding prices.

Under each result, the information shown includes the port of departure/return, date of departure, and ports visited.

Hot Tip:  Wondering what to pack for your time at sea? Check out our ultimate cruise-based packing list  — it’s printable and complete with tons of tips and advice!

Cruise rates booked through AmexTravel.com were within $1-2 of rates found on other online travel agents and websites . We found identical prices on the various cruise company websites — though each online travel portal and cruise line offers different promotions, so it might be worth comparing them.

For example, during a sample search for a weeklong Caribbean cruise in December, we found that Royal Caribbean was offering a $50 onboard credit if you booked directly.

On the search results page, you might notice a tab labeled “Special Offers.” Those offers are generally onboard credits, but can also include discounts or other special features. If you aren’t committed to a specific cruise line, these are often worth exploring.

American Express Travel Cruise Special Offers

Those with the Amex Platinum card have special access to the Cruise Privileges Program . Like the Fine Hotels and Resorts program, this is only available on specific cruises, although it’s more limited than FHR.

It includes onboard credit (often higher than otherwise offered) and a special onboard amenity, like complimentary dinner for 2 or a bottle of premium champagne.

Bottom Line: It can be worth booking a cruise through AmexTravel.com, especially if there are special offers. Make sure to compare different booking sites , though, as some may have better or exclusive promotions.

AmexTravel.com offers a feature called Travel Insiders. When you use the program, American Express connects you with a travel expert who can help you plan an itinerary based around your desired destination. Fees vary based on location, length of the trip, and details of the itinerary.

AmexTravel.com can be a very useful tool when booking flights, hotels, vacation packages, cruises, or rental cars. In many cases, it may not offer the best rate options , but it’s worth comparing to other booking sites and airlines or hotels directly.

If you have an American Express card that offers access to the Hotel Collection or Fine Hotels and Resorts, the perks can be very worthwhile.

Additionally, the extra Membership Rewards points you earn by booking through AmexTravel.com can be valuable, as long as the price is right.

Aside from the Hotel Collection and Fine Hotels and Resorts, the real value of AmexTravel.com is in the customer service provided. Booking a trip on your own is easy — dealing with problems when they arise can be less so!

If you book through AmexTravel.com, you’ll have easy access to someone who can help you get on a new flight, find a new hotel, or manage whatever other issues come up day or night. So if you’re looking to have that extra support, then AmexTravel.com might be a great choice for you!

The information regarding the Centurion ® Card from American Express was independently collected by Upgraded Points and was not provided nor reviewed by the issuer. 

For rates and fees of The Platinum Card ® from American Express, click here . For rates and fees of The Business Platinum Card ® from American Express, click here . For rates and fees of the American Express ® Gold Card, click  here . For rates and fees of the American Express ® Business Gold Card, click here .

Frequently Asked Questions

What is american express travel.

AmexTravel.com is an O nline  T ravel  A gency (OTA), just like Orbitz , Kayak , or Expedia . You can book flights, hotels, rental cars, or cruises through AmexTravel.com.

Do I need an American Express card to use Amex Travel services?

Whether or not you have an American Express card, you can book flights, hotels, rental cars, or cruises through AmexTravel.com. If you do have an Amex card, you might be eligible for certain perks or rewards.

Does American Express Travel cost anything?

If you book a flight through AmexTravel.com, there’s a small fee ($6.99 for domestic flights, $10.99 for international) that fee is waived for Amex Platinum, Amex Business Platinum, and Centurion cardmembers. Other services, like hotels and cruises, do not have fees.

Why should I book with American Express Travel?

AmexTravel.com has very helpful customer service resources. If you have any problems with your trip (like a canceled flight), you can call an agent who can help solve the issue.

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About Jarrod West

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.

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American Express® Map: Frequently Asked Questions

Screenshot of Shop Small Map

American Express Maps and the Shop Small ® Map

1. what is american express maps.

American Express Maps displays qualifying American Express® Card-accepting businesses with a physical location for customers to easily find offers and benefits at the places they love, and discover new favorite places.

The Online Directory within American Express Maps lists qualifying businesses that only accept online transactions or those that do not have a physical location.

If your business is on the American Express Maps, customers can search for and see important information about your business, including business hours.

Your business may also be included in local recommendations that appear to Card Members on the Map, based on a Card Member’s history of purchases at similar businesses.

2. What is the Shop Small Map?

The Shop Small Map is a filtered experience within American Express Maps. The Shop Small Map only displays U.S. businesses that meet certain Shop Small eligibility criteria. The criteria are outlined in FAQ 4.

Note that businesses on the Shop Small Map also appear on American Express Maps.

3. What merchants are qualified to appear on American Express Maps?

There are two ways a business can qualify to appear on American Express Maps:

  • A business can appear on American Express Maps if they qualify for the Shop Small Map. For Shop Small Map qualification criteria, please see FAQ 4.
  • Otherwise, a business can appear on the American Express Maps (but not the Shop Small Map) if they satisfy the following criteria:

a.     Must be an American Express® Card-accepting business;

b.     Must do business in one of our selected industries: dining, lodging, supermarkets, drugstores, office supplies, shipping, construction, wholesale, department/ retail stores, computer hardware, computer software, cloud computing services, manufacturing, wireless telephone services, medical equipment, retail trade, home furnishings, hardware, and other services;     

c.     Must do business in one of our selected geographic areas to show up in that market’s respective Map. These geographic areas consist of the following: United States, Canada, Mexico, Argentina, United Kingdom, France, Germany, Italy, Spain, Netherlands, Hong Kong, Japan, Singapore, and Australia.

4. What businesses are qualified to appear on the Shop Small Map?

To appear on the Shop Small Map, businesses must meet the following Shop Small-eligible criteria:

  • Must be an American Express Card accepting business;
  • For brick-and-mortar merchants, this means that you must have at least one physical business location within these territories; for online-only businesses, this means that you must have a service area within these territories;
  • Must have at least 1 but no more than 25 locations (for brick-and-mortar businesses) and have no more than $5M in American Express annual charge volume;
  • Additionally, if a franchise brand has more than 25 corporate-owned stores, then the entire brand is excluded;
  • Must be enabled to accept American Express Cards.
  • Merchants who have been with us for more than 12 months must have had at least 1 transaction in the last calendar year. 
  • Businesses in these industries are excluded: Government agencies, public administration, gas stations and businesses located on the same premises as a gas station, travel agencies, charities, non-profits, peer-to- peer payments, crowdfunding, trade associations, shopping property management companies, direct sellers, and political organizations;
  • In some cases, if a merchant processes American Express® Card payments solely through a third-party processor (for example, those that offer the ability to accept credit cards through a card reader attached to a mobile device) or as part of an affiliate program, they may be excluded from participating on American Express Maps, depending on whether or not the third party provides sufficient data for American Express to determine if the business meets the foregoing qualifications.
  • Additionally, the merchant may not automatically display on the Shop Small Map and may have to manually opt-in, see FAQ 9.

5. When searching for a business, why would it not show on the Map?

There could be a few reasons why a business may not display on the map:

  • The business location(s) may not qualify. Please review the current qualification criteria in FAQ 3 to see if the business location qualifies to appear on the Shop Small Map or Online Directory.
  • The business location(s) may qualify to appear, but the preference for including the business location(s) on the American Express Maps may not be set to Yes. To include a qualifying business location on the Map or directory, please follow the steps outlined in FAQ 9 and FAQ 10.
  • American Express Maps only returns 100 merchants for each search. Our system takes into consideration a proprietary mix of factors to filter to those 100.
  • Filtering by industry or entering more of the address information may return different search results.

6. How is it decided which businesses to showcase on the Map?

When a Card Member is logged in, the businesses they will see on the Map are curated to help them explore new and relevant places nearby. The more a customer uses their Card, the more relevant those business suggestions can be.

When customers are logged out, the businesses they will see on the Map are what is most popular among Card Members in their area.

7. Why do some businesses have TripAdvisor reviews and ratings while others do not?

TripAdvisor reviews and ratings are displayed in cases where we have been able to link an American Express Merchant to a TripAdvisor listing.

8. How can a business be removed from American Express Maps?

Only a merchant can remove their business from the Map.

If you would like to have a business removed from American Express Maps, you should first confirm whether it appears on the Shop Small Map. This can be confirmed by clicking “filters” on the Map and verifying whether “Shop Small Map” is checked in the Feature section.

  • Log into your account here *
  • Click on your business location.
  • Uncheck the checkbox to indicate that you do not want to get free exposure for your business by disallowing your public business information to be seen on our Shop Small Map and other marketing channels.
  • If your business is not on the Shop Small Map, but is on American Express Maps, you can contact your Client Manager to request removal from American Express Maps.

Please note that updates to the Map are not immediate. In some circumstances, it may take up to 3 weeks or more for Amex to verify the requested change and for that change to be reflected in American Express Maps or Online Directory.

*To log-in to your account, you will need your Tax ID/ EIN or Social Security Number and your business zip code or your User ID and password. If you are unable to login, or cannot recall your credentials to login, you can call our Shop Small servicing center at 1-833-213-0506. We are available from 9am EST to 6pm EST, Monday through Friday. You can also email us at [email protected] .

9. How can a business be added to the Map?

Only a merchant can add their business location to the Map.

  • Click on your business location. A page will display your business location’s public information as it will be seen on our Shop Small Map and in other marketing channels, provided you complete the steps that follow.
  • Make sure the checkbox is checked to indicate you want to get free exposure for your business by allowing your public business information to be seen on our Shop Small Map and other marketing channels.
  • Click the edit icon on the right side of the page to update your business location’s public information.
  • Click the “Save” button after making changes in each portion of your location details to save your updates. 
  • If your business is not eligible to appear on the Shop Small Map as outlined in FAQ 4, but is eligible to appear on American Express Maps as outlined in FAQ 3, you can contact your Client Manager to request the addition of your business location(s) to American Express Maps.

*To log-in to your account, you will need your Tax ID/ EIN or Social Security Number and your business zip code or your User ID and password. If you are unable to login, or cannot recall your credentials to login, you can call our Shop Small servicing center at 1-833-213-0506. We are available from 9am EST to 6pm EST, Monday through Friday. You can also email us at [email protected]

10. How can a business’ information be edited on the Map?

11. i process american express cards solely through a third-party payment aggregator. do i qualify to appear on american express maps.

Possibly. Provided you meet all other eligibility criteria as outlined above, you may be eligible to appear on the Shop Small Map or Online Directory, provided that the aggregator provides enough data for American Express to determine whether your business meets the foregoing qualifications. To determine whether you are eligible, you can log in here or call us at 1-833-213-0506 between 9am - 6pm EST, Monday through Friday. If you qualify, you can add or update your business information, FAQ 9 and FAQ 10.

12. My business has a physical location, but I also operate online. Can my business be included on both the Map and the Online Directory?

It depends. Each location displayed on the Map or Online Directory is tied to a unique Merchant Number so you can only indicate one listing preference per Merchant Number.

If you have separate Merchant Numbers for your physical store and your online business, you may include one on the Map and one on the Online Directory.

However, if you use the same Merchant Number for both parts of your business, you will need to choose to be listed either on the Map or the Online Directory because you cannot be listed in both.

13. I provide a service, such as personal fitness training, and I do not have a storefront or online store. Can I be included on the Map or Online Directory?

You can include your business in the Online Directory. This directory is for businesses that do not have a physical address for shoppers to visit. When confirming or adding your business information, make sure you update your URL, and in the Servicing section, select “Card Members cannot visit location”.

14. Will updates to my public information change my billing or contact information that is on file with American Express or my third-party payment processor?

No. This process will only update your public information for use in Card Member account statements, Card Member recommendations, on the Map, Online Directory, and in other marketing channels. If you need to update your merchant account information that American Express or your third-party payment processor uses to manage your account, please call the number on your monthly statement. Likewise, if you update your billing or other account information, these changes will not automatically be made to your Map or Online Directory listing.

15. My personal information is on the Map. I am not a business. How can I get this removed?

We can appreciate that you would prefer to keep your home address and personal information private, and we can help correct this situation. Please follow the below steps to correct your information:

  • Click on your location. A page will display your location’s public information as it will be seen on our Map and other marketing channels, provided you complete the steps that follow.
  • To keep your business information on the Map or Online Directory: Make sure the checkbox is checked to indicate you want to get free exposure for your business by allowing your public business information to be seen on our Map and other marketing channels.
  • To remove your information from the Map or Online Directory: Uncheck the checkbox to indicate that you do not want to get free exposure for your business by allowing your public business information to be seen on our Map and in other marketing channels. Please note that by unchecking this checkbox, you will not be included in Card Member recommendations and may not be included in various Card Member offers.
  • Click the “Save” button after making changes in each portion of your location details to save your updates.

16. What does it mean to be “recommended”?

American Express makes personalized recommendations to Card Members on where to spend at qualifying American-Express accepting businesses. We display these recommended businesses through multiple channels, such as the Map, emails to Card Members, and within Card Members’ online accounts. American Express focuses recommendations on everyday spend categories such as dining, shopping, and entertainment, as well as business services and supplies.

17. Is my business eligible to be recommended to Card Members?

To be recommended, your business must be in an eligible category and listed on the Map or Online Directory.

18. What industries are eligible to be included in recommendations?

American Express recommendations are currently provided for businesses operating primarily in the following industries: dining, shopping, entertainment, services, travel, and business services. American Express-accepting merchants in additional industries may be located via search on the Map.

19. What industries are not included in recommendations?

There are industries for which American Express does not provide recommendations. These industries may include medical or professional organizations, residential care, education, funeral, and crematory services, among others. In addition, American Express does not provide recommendations in industries related to guns, pornography, or religion.

20. What is the purpose of the Offers Map within the overall American Express Maps Experience?

The Offers Map allows all eligible U.S. Card Members to easily identify the participating locations of businesses where Amex Offers for large and local businesses can be redeemed in-store. Card Members can search for available offers in any US location, sort them by category, then add them to their Card directly from the Map. Card Members can also view the participating locations of Amex Offers that they have saved to their Card, regardless of how they were added to their Card.

21. I have a question that is not addressed by the FAQs on this page. Where can I go for help?

If the FAQs on this page do not address your questions, please feel free to call a customer service representative. You can also chat with us online or via the AMEX App.

Shop Small and Small Business Resources

1. what is shop small®.

Shop Small is a nationwide movement to celebrate small businesses on Small Business Saturday and every day to help communities thrive and stay vibrant.

2. When is Small Business Saturday®?

Small Business Saturday is a day dedicated to supporting small businesses and communities across the country and is part of the larger Shop Small Movement. Founded by American Express in 2010, this day is celebrated each year on the Saturday after Thanksgiving in the U.S.

U.S. consumers have reported spending an estimated $184 billion at small businesses on Small Business Saturday since the movement started*.

You can learn more about the history of Small Business Saturday here .

*This spend statistic is an aggregate of the average spend as reported by consumers who shopped small on Small Business Saturday in surveys commissioned by American Express reporting spend habits on Small Business Saturday since 2012. It does not reflect actual receipts or sales. Each such survey was conducted online among a nationally representative sample of U.S. adults. The data was projected from the samples based on then- current U.S. Census estimates of the U.S. adult population (18+).

3. How can I take part in Small Business Saturday®?

Invite your customers to Shop Small® with you and help attract new customers. As an American Express® Card accepting small business, the Shop Small Resource Hub is your go-to source for content, resources and tools to help you promote your business year-round. Learn more about other resources to help connect your business to American Express® Card Members and find savings on services that can help your business grow.

4. What resources are available to me as a small business owner?

As a small business owner with a physical or online presence, you can enjoy tools and resources to help you promote your business year-round. The Shop Small Resource Hub is your go-to source for tips and inspiration to help you promote your business, and to download free marketing materials like social media posts, printable signage, and more, which can be used throughout the year to show shoppers they can Shop Small® at your business.

Additionally, we know attracting more customers is important to you—so it is important to us. As a qualifying American Express® Card accepting small business, you can be recommended in emails to Card Members, in their online accounts, and within search results on the Shop Small Map — all for free. In 2022, over 17 million American Express® Card Members received personalized suggestions of eligible American Express® Card accepting businesses, across their online accounts, and the American Express® Map*.

*2022 Internal Amex Recommendations Data. Amex cannot guarantee your business will appear in a search on American Express Maps. Merchants are displayed via the American Express Maps, Americanexpress.com, and email.

5. Are there program costs associated with the materials?

The Shop Small® Map, recommendations to Card Members, complimentary signs & supplies, and digital marketing materials such as social media posts and email templates are all available for free to help promote your business. Business owners are only responsible for the cost of printing any downloaded marketing materials.

6. My small business does not currently accept American Express Cards. Where can I learn more about becoming an American Express merchant?

You can learn more about becoming an American Express® Card-accepting merchant at AmericanExpress.com/AcceptTheCard .

Eligible small businesses can accept American Express Cards through a Payment Provider, which sets the rate for card acceptance, or you can accept directly through American Express. Learn more about the two ways to accept card payments online and in store today at AmericanExpress.com/AcceptTheCard .

7. Do you need to be an American Express® Card Member or accept the American Express® Card to get free marketing materials?

No, you do not need to be an  American Express® Card Member or accept American Express® Cards to get free downloadable marketing materials in the  Shop Small Resource Hub .

8. I have a question that is not addressed by the FAQs on this page. Where can I go for help?

If the FAQs on this page do not address your questions, please feel free to call our Shop Small® servicing center at 1-833-213-0506. We are available from 9am to 6pm ET, Monday through Friday. You can also email us at [email protected] .

American Express Acceptance

1. who accepts american express.

According to the February 2023 Nilson Report, American Express can be accepted at 99% of places in the U.S. that accept credit cards.

2. Where is American Express accepted?

According to the February 2023 Nilson Report, American Express can be accepted at 99% of places in the U.S. that accept credit cards. We are currently working to expand coverage where American Express Card Members live, work and travel. This will continue to be a focus for American Express in key cities around the world.

3. What is the Nilson Report?

Nilson is an independent third-party that conducts an annual review on Merchant Acceptance locations and produces a leading publication on payments systems worldwide. The most recent Nilson Report was published in February 2023.

4. I have heard American Express has higher fees for merchants which is a reason they do not accept – is this true?

We have made efforts to tackle outdated misperceptions about accepting American Express, including the cost for merchants. We are helping merchants understand that things have changed. In fact, on average, there is little difference between the cost to accept American Express versus Visa and Mastercard*.

We've also made it easier for our merchants – small, medium, and large – to accept American Express. These efforts included the introduction of OptBlue in 2014 that enabled small businesses to accept American Express through their existing processor who sets the rate and facilitates the transaction, just as they do for other cards.

* Based on estimated weighted averages for U.S. charge volume for merchants who accept credit cards from all three networks, may not be indicative of the rates paid by individual merchants. The average cost to accept American Express includes the discount rate, per-transaction fees, and estimated third party acquirer margins applied to the wholesale rate for wholesale charge volumes. The average costs to accept Visa and MasterCard are comprised of interchange, network fees (e.g., assessment fee and cross-border fee) and acquirer margin, and are based on published interchange tables, other publicly available data and third party commissioned research.

5. I have a question that is not addressed by the FAQs on this page. Where can I go for help?

American Express Maps displays qualifying American Express® Card-accepting businesses with a physical location for customers like you to easily find offers and benefits at the places they love, and discover new favorite places.

When a business is on the American Express Maps, you can search for and see important information about the business, including business hours.

The business may also be included in local recommendations that appear on the Map, based on your history of purchases at similar businesses.

The Shop Small Map is a filtered experience within American Express Maps. The Shop Small Map only displays U.S. businesses that meet certain Shop Small eligibility criteria.

3. What businesses are included on American Express Maps?

Currently, only businesses who quality for the Shop Small Map, and businesses in select industries, such as Dining, Shopping, Entertainment, Travel, Services, and Business Services, are included on American Express Maps.

Only businesses in one of our selected geographic areas will be included in the Map. These geographic areas consist of the following: United States, Canada, Mexico, Argentina, United Kingdom, France, Germany, Italy, Spain, Netherlands, Hong Kong, Japan, Singapore, and Australia.

4. When searching for a business, why would it not show on the Map?

  • The business may not be qualified to appear on American Express Maps.

5. How is it decided which businesses to showcase me on the Map?

When you are logged in to your American Express account, the businesses you see on the Map are curated to help you explore new and relevant places nearby, while also showing places where you can find offers and benefits.

The more you use your American Express Card, the more relevant those business suggestions can be.

When you are logged out of your American Express Account, the businesses you see on the Map are what is most popular among other Card Members in your area.

6. Why do some businesses have TripAdvisor reviews and ratings while others do not?

7. how can a business be added to or removed from american express maps.

Only a merchant can add or remove their business from the Map. If you are a merchant and would like to add or remove your business from the American Express Map, please refer to the Business Map FAQ.

8. What is the purpose of the Offers Map within the overall American Express Maps Experience?

The Offers Map allows all eligible U.S. Card Members to easily identify the participating locations of businesses where Amex Offers for large and local businesses can be redeemed in-store. Card Members like you can search for available offers in any US location, sort them by category, then add them to their Card directly from the Map. Card Members can also view the participating locations of Amex Offers that they have saved to their Card, regardless of how they were added to their Card.

9. I previously added an offer to my Card view AmericanExpress.com, however, I am not seeing the offer on the Map. Why is it not showing up?

The Map currently displays offers for brick-and-mortar businesses that are near you. It is possible that the offer you previously added may be for an online merchant without brick-and-mortar presence, or there is no brick-and-mortar location nearest you associated with that offer.

10. I have a question that is not addressed by the FAQs on this page. Where can I go for help?

If the FAQs on this page do not address your questions, please feel free to call a customer service representative at the number on the back of your Card. You can also chat with us online or via the AMEX App.

3. I have a question that is not addressed by the FAQs on this page. Where can I go for help?

If the FAQs on this page do not address your questions, please feel free to call a customer service representative at the number on the back of your Card. You can also chat with us online or via the AMEX App, or e-mail us at [email protected] .

American Express Card Member Offers

1. general information about american express card member offers.

American Express Offers help drive Card Members to Small Merchants all year long.

In general, Card Members that make qualifying purchases will receive their offer benefit from American Express within 10-12 weeks after the end of the offer promotion period.

Card Members may have their offer benefit reversed if the qualifying purchase is returned or cancelled.

If you have any questions about an American Express Card Member offer, please call the number on the back of your American Express Card for information.

We are currently working to expand coverage where American Express Card Members live, work and travel. This will continue to be a focus for American Express in key cities around the world.

4. How can I find places that accept American Express near me?

American Express Maps displays qualifying* American Express Card-accepting businesses with a physical business location. The Online Directory within American Express Maps lists qualifying* businesses that only accept online transactions or those that do not have a physical business location.

To search for qualifying* American Express card-accepting physical businesses, please visit American Express Maps .  

To search for qualifying* American Express card-accepting online businesses, please visit the Online Directory .

*To appear on the Shop Small Map, Merchants must meet the following criteria:

  • You must be an American Express Card accepting Merchant;
  • You must be located in the 50 United States, District of Columbia, American Samoa, Armed Forces Pacific, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, or the U.S. Virgin Islands. For brick-and-mortar businesses, this means that you must have at least one physical business location within these territories; for online-only businesses, this means that you must have a service area within these territories;
  • You must have at least 1 but no more than 25 locations (for brick-and mortar businesses) and have no more than $5M in American Express annual charge volume.
  • You must not be part of a franchise brand that has more than 250 stores; Additionally, if a franchise brand has more than 25 corporate-owned stores, then the entire brand is excluded;
  • You must be enabled to accept American Express Cards. Merchants who have been with us for more than 12 months must have had at least 1 transaction in the last calendar year.
  • Businesses in these industries are excluded: Government agencies, public administration, gas stations and businesses located on the same premises as a gas station, travel agencies, charities, non-profits, peer-to-peer payments, crowdfunding, trade associations, shopping property management companies, direct sellers, and political organizations.

5. I know of a merchant that does not accept American Express, what can I do?

There will always be more merchants to sign up for acceptance. Hundreds of thousands of businesses open and close every year. In some cases, some small businesses may not yet realize that they can now accept American Express. Ask them to try!

We are working hard to make sure American Express is welcomed at all the places Card Members like you want to use their cards.

6. If a merchant accepts debit cards, does that mean they will accept American Express?

Maybe. In some cases, a business may not yet realize that they can now accept American Express. Ask them to try!

7. I have heard American Express has higher fees for merchants which is a reason they do not accept – is this true?

*Based on estimated weighted averages for U.S. charge volume for merchants who accept credit cards from all three networks, may not be indicative of the rates paid by individual merchants. The average cost to accept American Express includes the discount rate, per-transaction fees, and estimated third party acquirer margins applied to the wholesale rate for wholesale charge volumes. The average costs to accept Visa and MasterCard are comprised of interchange, network fees (e.g., assessment fee and cross-border fee) and acquirer margin, and are based on published interchange tables, other publicly available data and third party commissioned research.

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Ratings and reviews

Location and contact.

american express travel services phone number

PEKIN, Elektrostal - Lenina Ave. 40/8 - Restaurant Reviews, Photos & Phone Number - Tripadvisor

IMAGES

  1. American Express Travel Phone Number Platinum Usa

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  2. ALTOUR American Express

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  3. American Express Travel Contact Number

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  6. American Express Travel Phone Number Platinum Usa

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COMMENTS

  1. Travel Customer Support

    Find answers to your travel questions, manage your trips, and use your travel benefits with American Express. Contact the Travel Help Center by logging in to My Trips or chat with us online.

  2. Contact American Express

    Find the best number to call for your travel needs, whether you need air, hotels, car rental or cruises. Browse Amex phone numbers and mailing addresses for personal accounts, business accounts, travel, and membership rewards.

  3. American Express Travel: Book Flights, Hotels, Cars, Cruises & More

    Find travel deals and earn rewards with American Express Travel. Call 1-800-297-2977 to book or modify your reservation, or visit amextravel.com for online booking.

  4. American Express US Customer Service & Help Center

    Travel. American Express Travel, foreign exchange, travelers cheques and traveling with your Card. Learn More. Browse Customer Service Topics in our Online Help Center or Watch How-To Videos and Get The Most Out Of Your American Express Card.

  5. The complete guide to the Amex Travel portal

    The phone number for American Express Travel is: 1-800-297-2977. How many Amex points do I need for a flight? ... Blueprint is an independent publisher and comparison service, not an investment ...

  6. American Express

    Print. < Back. American Express Customer Service is available for assistance with logging in, registration, User IDs and Password. Please call 1-800-AXP-1234, available 24 hours a day, 7 days a week.

  7. American Express Travel: Everything you need to know

    The American Express Travel portal allows you to redeem Membership Rewards points directly for travel reservations and activities rather than transfer your rewards to airline or hotel partners like Delta Air Lines SkyMiles and Marriott Bonvoy.. You also can book discounted premium tickets, use benefits like a 35% points rebate on certain bookings and even book premium hotels with additional ...

  8. AmEx Travel Portal: What You Need to Know

    Members who would rather have the unused Membership Rewards points returned to their accounts must contact American Express customer service at 800-297-3276. Terms apply. 3.

  9. List of Amex Credit Card Customer Service Numbers [2024]

    Membership Rewards Customer Service Number: 800-297-3276. American Express Customer Service Alternate Methods of Contact. Company Website: americanexpress.com. General Inquiries Mailing Address: American Express P.O. Box 981535 El Paso, TX 79998-1535. Payment Mailing Address: American Express P.O. Box 650448 Dallas, TX 75265-0448

  10. Amex Travel

    At its most basic, AmexTravel.com is an online travel booking portal (or "online travel agency") just like Expedia, Kayak, and Orbitz. You can use it to book a whole trip or just a flight, hotel (or flight + hotel packages), rental cars, or even cruises. If you'd like extra assistance from a customer service agent, you can book by phone ...

  11. 24-7-traveler-support

    Best-in-class traveler care. We're here to help, whether it's an unexpected flight delay or a ride home from the airport. American Express Global Business Travel (GBT) is a joint venture that is not wholly owned by American Express Company or any of its subsidiaries (American Express).

  12. Contact Us

    The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.

  13. Business Travel Services & Customer Assistance

    Booking Tools. Pre-negotiated rates and over 2 million options in accommodations. Those are just some of the many reasons why it's better booking through us. Explore business travel services from American Express Global Business Travel. Our 24/7 Proactive Traveler Care services can swiftly take care of everything.

  14. American Express Map FAQs I American Express US

    American Express recommendations are currently provided for businesses operating primarily in the following industries: dining, shopping, entertainment, services, travel, and business services. American Express-accepting merchants in additional industries may be located via search on the Map.

  15. American Airlines

    American Airlines - Airline tickets and low fares at aa.com

  16. POLYANKA, Moscow

    Polyanka, Moscow: See 4 unbiased reviews of Polyanka, rated 4 of 5 on Tripadvisor and ranked #8,662 of 15,481 restaurants in Moscow.

  17. RESTAURANT-CLUB AERODROM, Elektrostal

    Restaurant-Club AERODROM, Elektrostal: See 4 unbiased reviews of Restaurant-Club AERODROM, rated 4.5 of 5 on Tripadvisor and ranked #22 of 40 restaurants in Elektrostal.

  18. PEKIN, Elektrostal

    Lenina Ave., 40/8, Elektrostal 144005 Russia +7 495 120-35-45 Website + Add hours Improve this listing.

  19. AVANGARD, OOO Company Profile

    Find company research, competitor information, contact details & financial data for AVANGARD, OOO of Elektrostal, Moscow region. Get the latest business insights from Dun & Bradstreet.