have fun travel agency

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Giving a hoot on how you travel!

Have Fun Travel LLC was founded in 2005 with the goal of establishing a truly exceptional Travel Agency.  We are passionate about making our clients happy, and we go above and beyond to ensure superb customer service. 

Since we opened our doors, we have dedicated ourselves to planning trips that provide our clients with beautiful memories for years to come. So whatever type of trip you’re dreaming of, we’ve got you covered. Get in touch today and we’ll take care of the rest.

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Have Fun-Will Travel

Travel better with us, your extraordinary vacation begins here.

No matter where in the world you want to go, we can help get you there. Our experienced travel advisors will take the time to answer your questions and listen to your ideas, before making expert recommendations that fit your budget. We believe extraordinary vacations begin with careful planning; that's why we are devoted to ensuring our clients always have the best possible experience — both before they leave and while they're away.

What makes us special?

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Immersive Vacation Experiences for your Next Adventure

This edition of Escape brings you experiential travel journeys designed to help you gain a deeper understanding of local culture, history, natural wonders, people and cuisine. Read on and let your mind wander around the globe. When you’re ready to turn these experiential travel dreams into reality, you can rely on our agency. Here are just a few of the adventures you can read about:

• Four Engaging Experiences Around the World for the Best Spot of Tea
• Cruising the Mississippi and Columbia Rivers from the Eyes of Three Riverlorians  
• Transformative Journeys and Destinations  
• Traveling with Purpose  
• Safaris 101  

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                                                              HAVE FUN WILL TRAVEL INC

ABOUT HAVE FUN WILL TRAVEL INC

    I am a Travel Agent that specializes in designing experiences for seasoned travelers. Together, you and I will explore fun new itineraries from cruising through Europe to discovering a whole new world in Hawaii, Alaska or the 50 states. I especially love to travel the USA. Traveling through quaint towns, big cities, river cruises, National Parks are my forte!    I will take care of all of your details and get you the best rates possible so that all you have to do is … choose, pack and enjoy!   At Have Fun Will Travel, we will do everything we can to meet your expectations. With a variety of offerings to choose from, we’re sure you’ll be happy working with us.  Look around our website and if you have any comments or questions, please feel free to contact us. We hope to see you again! Check back later for new updates to our website. There’s much more to come!  We, at Have Fun Will Travel Inc are a Certified Cruise Counsellor, CCC, with the Cruise Line International since 2018. I requalify with CLIA each year so I can serve you better. We are a Destination Specialist for the state of Hawaii and certified agent for Disney which we have just updated. We have just completed our certification for the Bahamas and WOW, what a place to travel to! We have also qualified for The Island of Aruba and I am studying other areas so I can help make planning your trip as fun as ever. We have completed our certification with Princess cruises for Alaska, what phenomenal cruises. We just certified with Wyndham hotels too. My agency wants to work with families and anyone interested in discovering the United State, Canada, Mexico and of course any place you want to go!

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HAVE FUN WILL TRAVEL, Quincy, MA

My ideal customer is a couple, family or small group of friends that are looking to travel and want a customized trip planned out with all components...air, hotels, transportation, guides ....like a customized tour or villa stay.

HAVE FUN WILL TRAVEL, owned by Rob Kelly, is a personal travel consultant that will assist in planning trips for you, your family or circle of friends ANYWHERE in the world , finding best value, great quality and easy to navigate the final itinerary. Call us at 617.682.6356

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Moscow Travel Guide

• Guide to Russia
• Russian Destination Guide

Why travel to Moscow

Contrasts: 12th century monasteries and some of the tallest skyscrapers in Europe can be found side-by-side in this complex and captivating city. The diversity of this mega-city is astounding. Only a few steps away from the solemn red facade of the Kremlin and the sounds of righteous church bells, a buzzing night scene and alternative-fashion boutiques can be found.

Culture: In Moscow only the best goes. Be it a theatre, restaurant or gallery, the standards are certain to be world-class. The Bolshoi ballet company is reputed to be even better than the Mariinsky’s and “MMOMA” (Moscow’s museum of modern art) exhibits works of art as profound as any that could be found in the famed MOMA.

Convenience: Unlike the rest of Russia, it’s easy enough to get by with just English in Moscow and, driving excepted, it is surprisingly safe: the murder rate is lower than in some of America’s major cities.

Top Sights in Moscow

St. Basil’s

Novodevichy Convent

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• Moscow Fact File
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FEATURED MOSCOW TOURS

See tours which enjoy highest popularity with our customers

CLASSIC MOSCOW

A WEEK IN MOSCOW

WEEKEND IN MOSCOW

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Why visit Moscow

It would take more than two days to walk around the perimeter of the biggest city in Europe, Moscow. Many of its inhabitants barely know what’s beyond the few blocks around their flat and there are so many attractions that it’s almost impossible to know where to start. If there is such a thing as an antidote to boredom, Moscow City is it. The mind-boggling range and diversity of things to do, places to eat, parks, historical monuments and more means that a vacation in Moscow has a wealth of activities to offer for every type of traveler, from young families to retirees.

Reasons to Vacation in Moscow in 2022

The Bolshoi theatre is familiar to almost everyone as Russia’s grandest theatre, but what people don’t know is that there are many more bolshoi (big) sites in Moscow that are worth travelling all the way to Moscow to see. For more than 100 years, the world’s biggest bell has been hidden behind the Kremlin’s walls and inside Moscow’s main park (which is bigger than some countries!) there is the world’s largest outdoor ice-rink. Travelers that visit Moscow can stay at the Izmailovo, Europe’s biggest hotel, then eat at the largest and most historic McDonald’s in Europe and after that have fun at the largest European indoor theme park!

Ancient Past & Stunning Architecture:

As those who travel to Moscow will see, just because Moscow is a city of record-breaking, glitzy high-rises doesn’t mean that there is no history. On the famous Arbat street, time-worn, wooden storehouses and century-old churches are squashed up against grey, soviet blocks which are then towered over by 21st century office-blocks. Unlike its much younger sibling, St Petersburg, Moscow’s roots stretch way back to the 12th century. Within the walls of the Kremlin, the city’s oldest building the Cathedral of Assumption can be admired in all its 500+ years of age.

Culture & Convenience

For a foreigner who has never visited Russia, Moscow is the perfect stepping stone into this great land of mystery. From the country’s best classical ballet troupes to snow-white troikas trotting through the parks, all the highlights of Russian culture can be had in Moscow without any of the complications that would be expected in other, less developed regions of Russia.

Cheap as Caviar

In Moscow, everything is bargain when with the current foreign exchange rates being what they are. Even caviar doesn’t seem so dear when the exchange rate is at 60rub to the dollar, so go on indulge yourself! Take your 2022 vacation in Moscow and have the best of both worlds, with European luxury at very affordable prices.

Lena, our guide in Moscow was excellent. She was very knowledgable and could answer any question we had for her. We liked that she could pick up on our interests and take us places we might not have thought of to go. When we realized that one of the places we had chosen to see would probably not be that interesting to us, she was able to arrange entry to the Diamond Fund and the Armoury for us. Riding the Metro with Lena was a real adventure and a lot of fun. In Saint Petersburg we found Anna well versed in the history of the Tsars and in the Hermitage collection. Arkady in Veliky Novgorod was a very good guide and answered all of our questions with ease. Novgorod was perhaps a long way to go for a day trip, but we did enjoy it. Vasily was a great driver to have and kept us safe with good humour and skill. We enjoyed ourselves so much, my daughter says she is already planning to return. We would both have no hesistation to recommend ExpresstoRussia to anyone we know.

Just wanted to let you know that My grandson Bruno and I couldn´t have been more pleased with our week in Moscow (6/15 - 6/21). We were absolutely enchanted with the whole experience, including getting lost a couple of times in the Metro during our free time. Although both our guides (both Eleanas) were excellent, I would particularly commend the first one (she took us to the Tatiakov, the KGB tour, and to that beautiful cemetery where so many great Russian artists, authors, composers, musicians, militarists, and politicians are buried). Her knowledge is encyclopedic; and her understanding of today´s Russia as a product of its past was, for us, truly enlightening. I will be taking another tour in Russia, with my wife, within the next two or three years. I will be in touch with you when the time comes. Meanwhile, I will refer you to other potential visitors to Russia as I meet them.

We had a great time both in Moscow and St Petersburg. Your travel agency was excellent in coordinating the whole trip. Everything worked like clockwork. The guides assigned to us were very nice and friendly. They had a great knowledge of their subjects. The cars and the drivers were great. The hotels were good and the itinerary was good. All in all, it was a wonderful experience. It was nice dealing with you and your company. Thank you very much for a great Russian experience. Have a great future ahead

• 31 reviews of Express to Russia Moscow Tours in Moscow

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Have Fun Travelling In Iceland

Find travel perfection, glaciers and aurora tour, fun travel iceland.

Fun Travel  is an independent Tour Operator and a Destination Management Company. We provide personal service and are specialized in guided tours for small groups, with an English and Danish/Norwegian speaking driver-guide. The company is a licensed travel operator by the Icelandic Tourist Board and provides travel services in Iceland, such as  scheduled escorted tours ,  private day tours , and  private tour packages  for groups and travel agencies.

Our Most Popular Tours

Iceland Complete: Around Iceland In 10 Days

With so much to discover and explore in Iceland, this classic round tour covers the whole Ring Road around Iceland and the magnificent Snaefellsnes peninsula with its spectacular landscapes and mystical powers. Experience an ever-changing landscape every day and learn about Iceland´s geology, culture, and history. On the road, you will stay at countryside accommodations at farms, which will give you a chance to interact with the locals, taste traditional Icelandic food such as lamb and fish, and observe domestic animals like the Icelandic horse.

Maximum 12 people in a group.

From ISK 419.900

The Great Round Tour: Around Iceland In 13 Days

This tour covers the so-called ring-road around Iceland, the magnificent Snaefellsnes peninsula and includes the remote and isolated West fjords. Vistiting the Latrabjarg cliff gives you a good chance to spot the famous Puffins. Experience an ever-changing landscape every day and learn about Iceland´s geology, culture, and history. On the road, you will stay at countryside farm accommodations , which will give you a chance to interact with the locals, taste traditional Icelandic food such as lamb and fish, and observe domestic animals like the Icelandic horse.

From ISK 489.900

Glaciers And Aurora: Around Iceland In Winter

This private winter round tour covers the whole Ring Road as well as the magnificent Snæfellsnes peninsula. See the beautiful and ever-changing landscape of Iceland while learning about the country´s geology, culture, and history. On the road, you will stay at countryside farm accommodations, which will give you a chance to interact with the locals, taste traditional Icelandic food such as lamb and fish, and observe domestic animals like the Icelandic horse. You will also be travelling around Iceland in winter, which gives you the chance to see the beautiful but elusive Northern Lights.

From ISK 399.900

What People Say

This tour, with Jens as our tour guide, was absolutely a trip of a lifetime. He took us "off-roading" in the van, to allow us to see and experience some of the most beautiful geological features Iceland has to offer...

10 day Tour of Iceland

Just an excellent experience. Jens was so kind and accommodating - we decided to book this tour less than a week from departure and weren't sure if we could make it. Unable to find a decent tour after a couple of cancellation we finally reached out to Jens who made it all happen for us in such a short time...

Just an excellent experience

My first contact was by e-mail, and he was not sure he was going to offer the last 10-Day Complete ring island tour, on 17 SEPT 2021. Kindly, Jens offered the group tour for just the 2 of us, whether anyone else joined or not. Sis and I were going to cruise around Iceland if he was not able to offer tour, but I really wanted to experience the vastness of Iceland...

Fantastic tour of amazing Iceland

If you're looking for a wonderful trip in Iceland, this is the company for you. Completely professional and fun they took care of every detail. Very responsive we traveled the entire island and our guide Hoskuldur was amazing. They we able to craft the trip to match our budget.

Best Tour Group in Iceland

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Put-in tours

Original tour agency in moscow and st petersburg..

Onboard a Soviet van!

Welcome to Russia!

We are Sergey and Simon, a Russian and a Frenchman, both  passionate about Moscow, Saint-Petersburg and classic cars. Together, we have created Put-in tours. Our goal is to help you experience Russian culture off the beaten path. Join us onboard our classic Soviet van and let’s get rolling!

In Moscow we offer you a city tour to discover most of the city in an original way as well as a night tour to admire the lights. Our pubcrawl is ideal to explore Moscow’s night-life and have fun. If you are craving to discover Russian culture, come impress your senses during our monastery diner or join our 100% Russian Banya Excursion . The latest will also bring you to Sergiyev Posad and it’s famous monastery!

For the most extreme travellers, our shooting tour will deliver your daily dose of adrenaline whereas our tank excursion will let you ride a real tank and shoot a bazooka.

We also offer help to receive your visa , safe and multilingual airport transfers , as well as organisation services for team-building events or bachelor parties .

All our excursions (but the monastery diner) happen onboard our Soviet military vans and can be covered by our  professionnal photographer or videographer.

In Saint Petersburg

We welcome you in Saint Petersburg onboard our Soviet van to discover the imperial city with our city tour and night tour .

Continue your discovery in style! The adrenaline lovers will like our shooting tour  which brings 3 Russian weapons to the tip of your trigger finger.

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At Put-in tours, we put you in our classic Soviet vans to go explore Moscow, Saint Petersburg and Russian culture off the beaten path. Discover our Moscow city guided tour, visit Moscow by night, join our banya & Sergiyev Posad excursion, visit and dine in one of Moscow's oldest monastery or even Luzhniki stadium, before you party on our famous pubcrawl! Original and atypical tours : Shoot AK47 and a bazooka after riding on a tank with our tank & bazooka excursion ! Extreme tours: Fly a fighter jet in Moscow onboard a L-29 or L-39 aircraft!

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Premier luxury travel planning for sassy, savvy travel queens everywhere.

Because the vacation vibes  can start right now..

If you’ve ever thought, ‘I’m going to need a vacation from this vacation,’ before, during or after a trip, you’re in the right place and we can’t wait to help you.

Here at Queen of Fun Travel, we believe everyone deserves to feel like a VIP – whether you’re planning a once-in-a-lifetime European adventure, a week-long cruise or a weekend getaway, you deserve to have fun, relax and recharge.

Where would you like to explore next?

North america.

Explore the abundance of nature, culture and history across Canada, USA and Mexico. Our specialties? Alaska, Disney, Hawaii and Mexico.

Escape the daily grind and sink your toes into the most idyllic beaches – because nothing beats those blue ocean views.

Europe has so much to offer, from nature to history to outdoors to city life to food and drink – there’s enough diversity to satisfy whatever VIP vacation you’re dreaming about.

Weddings & Honeymoons

With 25 years of experience planning weddings, we can take A LOT off your plate including but not limited to location/venue search, contract negotiation, guest bookings, coordination and organization, liaison with the venue sales and wedding coordination team, and more. We keep couples calm, organized, and stress-free taking care of Honeymoon plans ensuring you will feel like you’re living in a romantic movie by taking care of all the details.

Erin Adams always goes above and beyond to ensure we have a wonderful and memorable experience. I’ve had the pleasure of having Erin coordinate many trips for me over the years. She is a delight to work with. Her sense of humor is hilarious and makes the planning sessions super fun. My most recent trip was a quick getaway to Temecula for wine tasting and relaxation with a dear friend I hadn’t seen in quite some time. So much fun!! I cannot wait to plan the next adventure.

– sonia d., savvy travel tips comin’ right up.

Need a little travel inspo? Check out the latest travel insights, tips and favorite spots on the blog.

Top 10 Travel Items for Carry On Only Packers

Traveling with only carry-on luggage can be a liberating experience. It saves you time at the airport, helps you avoid baggage fees, and gives you the flexibility to move around easily. However, packing efficiently for a trip with limited space can be a challenge. To...

Celtic Adventures Part 2: Edinburgh, History of Scotland and the Underground Experience

This place has EVERYTHING and for everybody. Edinburgh makes you crave more! Scads of history mixed with old world charm, sprinkled with Disney-ish magic and of course, hidden Scottish pubs filled with whisky. I took this journey across the pond initially to see a...

Cruise Ship Drink Package? Yes or No?

You've booked your perfect cruise now it's time for the good stuff in that all important Cruise Planner on the website. The very first thing cruisers consider next is whether or not they should purchase the drink package. Is it worth it? Every cruise line is different...

Serving up your next VIP travel experience with a side of sass and fun.

Queen of Fun Travel is a travel planning agency based in Canyon Lake, California, serving clients across the United States. Our specialty is curating VIP vacations, creating great memories, and being an advocate for the savvy traveler.

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6 fun things coming up in Marin

A pr. 26----Sausalito's City Wide Yard Sale features more than 80 booths from 9 a.m. to 1 p.m. Saturday at the MLK parking lot at 610 Coloma St. in Sausalito. Admission is free. For more information, visit sausalito.gov .

—The Marin Art and Garden Center hosts a plant swap from 9 a.m. to 1 p.m. and a plant sale from 11 a.m. to 3 p.m. May 4 at 30 Sir Francis Drake Blvd. in Ross. Admission is $21.40 to $31.60 for the swap. To buy tickets, visit maringarden.org/plantsale .

—More than a dozen local nonprofits will appear at the Community Partner Fair from 10 a.m to noon May 4 at the Marin Country Day School at 5221 Paradise Drive in Corte Madera. Admission is free.

—The Anne T. Kent California Room and the International Printing Museum present hands-on demonstrations from 2 to 5 p.m. May 16 at Lagoon Park at 160 Armory Drive in San Rafael. Admission is free. For more information, visit marinlibrary.org .

—Bring broken appliances to the Fairfax Library and Reuse Alliance's Repair Fair from 1 to 4 p.m. May 18 at the library at 2097 Sir Francis Drake Blvd. in Fairfax. Admission is free with RSVP. Go to reusealliance.org .

—This year's Woofstock features food, music and workshops to benefit Marin Humane from noon to 5 p.m. May 19 at 171 Bel Marin Keys Blvd. in Novato. Admission is $20 to $45; free for ages 5 and younger. To buy tickets, visit marinhumane.org .

(c)2024 The Marin Independent Journal (Novato, Calif.) Distributed by Tribune Content Agency, LLC.

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Visit Moscow Tours

Saint Petersburg - Karelia 9 days - 8 nights

Moscow - Saint Petersburg tour package 8 days/7 nights

Moscow - saint petersburg 5 days/4 nights.

Moscow - Saint Petersburg 6 days/5 nights

Sochi tour 8 days/7 nights

Altai tour package 11 days/10 nights

Murmansk 4 days/3 nights

Happy New Year tour package- best price 8 days/7 nights

Baikal tour package 7 days/6 nights

Christmas tour package- best price 5 days/4 nights

Moscow tour package 4 days/3 nights.

Special Winter Edition Tour 8 days/7 nights

Saint Peterburg tour package 4 days/3 nights

Moscow-Kazan-Saint Petersburg 9 days/8 nights

Moscow-Suzdal-Saint Petersburg 9 days/8 nights

Moscow-Saint Peterburg tour package 8 days/7 nights BEST DEAL (15th of MAY-22d of MAY only)

Moscow-sochi tour package 6 days/5 nights.

Moscow - Velikiy Novgorod - Saint Petersburg tour package 9 days/8 nights

Moscow-Saint Petersburg-Baikal lake 14 days/13 nights

Moscow-Saint Petersburg-Sochi tour package 10 days/9 nights

Moscow-Altai tour package 14 days/13 nights

Moscow-Murmansk-Saint Petersburg 11 days/10 nights

Saint Petersburg - Karelia 8 days/7 nights

Moscow tour package 5 days/4 nights including tank riding and Stalin Bunker visit

Moscow-Saint Petersburg tour package 7 days/6 nights including tank riding and Stalin Bunker visit

Magic Ice of Baikal Lake - 7 days / 6 nights

SPA tour package Grozny (Chechnya) 4 days - 3 nights

Hiking tour package Dagestan 5 days - 4 nights

Suzdal and Vladimir Tour

Moscow Kremlin Tour

River Cruise Tour

Driving Tour around Saint Petersburg

Peterhof Tour

Moscow Driving Tour

Moscow in 1 Day (Walking tour)

Welcome to visit moscow tours.

We provide authentic, informative and memorable tour packages and city tours, at very competitive prices. Visit Moscow Tours are available not only in Moscow, but also in other cities: Saint Petersburg, Kazan, Suzdal and Sergiev Posad.  We also organise customised individual programs tailored just for you.

Our guests come in large groups, small private groups, as couples or as single travellers. We take care of and treat our guests with respect in a friendly and warm family environment. We show people our beautiful cities with passion and deep knowledge of their history, culture and traditions.

Our guides are extremely hospitable, helpful and well-informed. They are simply the best because only by providing the best services can we make the world fall in love with Russia. And we are very happy when our guests say that they will definitely come back to Russia and that they will tell all their friends how great Russia is! That is what inspires us to put even more dedication and hard work into our tours, knowing that what we do is positive and meaningful.

Our classic tours include tours of Moscow and Saint Petersburg, two main Russian cities.

Moscow is a big and busy  megalopolis and Russia’s capital city, where more than 12 million people live and work. Our capital city is happening place; it is mysterious, elegant, luxurious, fashionable, clean and bright, with its unique legends, traditions and events. It is with great pride that we show the Red Square and the Kremlin, our Underground and Tretyakovskaya Gallery, among other stunning attractions.

Saint Petersburg is our second capital,  the second largest city in the Russian Federation. This wonderful city has a strong and lively aristocratic spirit, uniquely Russian royal architecture, magnificent museums and theatres. Saint Petersburg bears the royal heritage of Russia, which can be felt in its air, its streets, parks, monuments, museums and citizens.  In Saint Petersburg tours, we will take you to the Hermitage, Peter and Paul Fortress, Faberge Museum and Orthodox Cathedrals. We’re sure you will love it!

If you have a few more days to spare, venture into the dreamy Russian countryside in Suzdal or Sergiev Posad. Suzdal is a small town with a population of about ten thousand people, situated on less than 15 square kilometres. This tiny area is home to 53 historic cathedrals, five monasteries and a kremlin. Church domes are visible like mushrooms from anywhere and everywhere in the town like in a fairy tale. No wonder Suzdal is called the ‘Town Museum”.  It is definitely worth visiting!

Just try any of Visit Moscow Tours’ tour packages or any individual city tour, and we promise that you will want to come back to Russia again.  Russia is huge with countless amazing places to visit. There are so many unique experiences to be had and energies to be felt that one tour is definitely not enough to explore this vast land. It is also a very safe destination to travel, and we have a tradition of warm hospitality. Our people adore and take care of visitors as our own guests, and even if they do not know your language very well, they still try to be helpful and hospitable.

Our guides will show you the most interesting attractions and historical places, taking you on a journey to the past to enjoy stories of medieval times, the Romanov monarchy, the Soviet Era. And of course, we will show you the contemporary life of our country through authentic local experiences.

We look forward to meeting you soon!

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Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

• Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
• Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
• Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .

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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

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Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

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Andy Reid and the Kelce Brothers Had So Much Fun Telling NFL Draft Stories

• Author: Kristen Wong

In this story:

Even in his pre-Taylor Swift era, Travis Kelce was apparently still a catch.

In a “New Heights” episode dating back to May 2023, the Kansas City Chiefs star reminisced on his rosy NFL draft days with coach Andy Reid. Kelce and his brother, former Philadelphia Eagles center Jason Kelce, asked Reid what led to each of them being drafted, prompting two very different answers from the Chiefs coach.

During his 14-year stint as head coach of the Eagles, Reid selected Jason Kelce in the sixth round of the 2011 draft. Reid also took Travis two seasons later in Reid’s first year with the Chiefs.

According to Reid, drafting Jason Kelce was an “easy” choice.

“You were a great player,” Reid said of the older Kelce brother on the podcast last May . “A little bit undersized, had tremendous toughness, speed. You were smart, dirty tough.”

I could listen to Coach Reid tell Kelce draft stories all day pic.twitter.com/63mle6mVxx — New Heights (@newheightshow) April 22, 2024

As for Travis Kelce, though, Reid had a more critical first impression of the former Cincinnati tight end.

“This guy, I saw play against Temple, and my son kept telling me this tight end is unbelievable,” continued Reid. “Game’s over, they just destroyed Temple. I come over to the locker room, he comes be-bopping out and just giving me the business. Like we’re long-lost friends. And deep down, I’m going, ‘If I get my hands on that son of a buck, I am going to rip his heart out.’”

Little did Reid know that “son of a buck” would go on to enjoy one of the greatest tight end careers in history, racking up 11,328 receiving yards and 74 touchdowns to date. The Chiefs, sniffing a historic three-peat this upcoming season, will look to bolster their roster at the 2024 NFL draft, which begins on April 25.

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Case closed: Dead Boy Detectives is a hell of a good time

You don’t have to be a dead teen to enjoy this weird supernatural procedural

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The Dead Boy Detectives are a cult favorite that never quite found a cult. Introduced in the pages of Neil Gaiman’s The Sandman , the undeniable strength of the premise — a ghost boy from the 1910s is best friends with a ghost boy from the 1990s; they solve ghost mysteries! — regularly lures in comics creators, but rarely for longer than a single story arc every five to 10 years .

But in Netflix’s new Dead Boy Detectives TV series, the strange world of Edwin Paine and Charles Rowland bursts with surrealist creativity, keeps itself squarely on the rails of the supernatural detective genre , and wraps the tension between those two poles around a chewy coming-of-age core .

Even this old-school DBD fan has to admit: Netflix’s version of the Dead Boy Detectives might be the best they’ve ever been.

Netflix’s Dead Boy Detectives are the late Edwin (George Rexstrew) and Charles (Jayden Revri), who run a supernatural detective agency where they solve the mysteries of ghosts, demons, and everything else that goes bump in the night. The boys team up with the enigmatic and amnesiatic Crystal (Kassius Nelson) after exorcizing a demon from her, and, following the trail of a missing child, the trio finds themselves trapped in a small Pacific Northwest town brimming with supernatural conundrums. From there, they cross paths with a whole host of strange beings, including (but not limited to) a Cat King, an immortal witch, and a bored goth lady running a butcher shop. All the while, Edwin and Charles must evade the Night Nurse (Ruth Connell), the immortal being tasked with rounding up the lost souls of dead children and making sure they’re all in their designated afterlives.

Barring some tweaks to fit the show’s original pitch as a Doom Patrol spinoff , fans of the Dead Boy Detectives comics will happily observe that this is all very familiar (not that there’s exactly a surfeit of Dead Boy Detectives comic fans). But showrunners Steve Yockey ( Supernatural , Doom Patrol ) and Beth Schwartz ( Legends of Tomorrow , Sweet Tooth ) cannily insert two major changes to Charles and Edwin that make a world of difference in the show.

First, the dead boys are now dead teens , solidly in the 16-18 range, rather than the precocious tweens pretending at adult responsibilities they’ve been up until now. This opens the tonal possibilities of the show far wider than in the comics, to staples of the supernatural mystery genre that 12-year-olds are simply not equipped to face, like ax murderers. And now that the Dead Boy Detectives have hit puberty, Yockey and Schwartz also lead them into the wide, compelling world of teenage melodrama, which brings us to their next smart change: queer pining, baby!

Queer reads of Edwin Paine, the buttoned-up boy so isolated that no one noticed that his bullies had murdered him, have never been a big stretch. The most recent Dead Boy Detectives comic, written by Pornsak Pichetshote and drawn by Jeff Stokely, even took overt steps in that direction, albeit in a quiet and label-less way befitting the preteen age of their protagonists. But Yockey and Schwartz have a teenage Edwin, and they practically bombard him with cute boys — a joyfully silly, compellingly dramatic, earnestly heartfelt, and utterly weird coming-out story.

Silly, dramatic, heartfelt, and weird are good descriptions of the show’s greatest assets. Early episodes of the season can feel a little overloaded with twee expository rules (ghosts can travel through mirrors and cat scratches hurt them; there’s a real magic shop in this otherwise normal town, and the proprietor is a walrus cursed to have human form) but the show makes up for it in a refreshing internal consistency. The rules of the setting are never introduced without a later scene that uses them to twist the plot or raise the stakes.

Those stakes are high, and there are some dark and terrifying moments that are treated with the necessary gravitas. But at the same time, Dead Boy Detectives finds all the fun the concept deserves — because the concept of a pair of teenage ghost besties solving ghost crimes with a pair of teenage psychics is just a good time.

The reason Edwin in particular is trapped in Port Townsend, for instance, is because he pissed off the Cat King, a cute boy who dooms him to count every single cat in town because neither of them can be normal about a possible attraction between them. (How very catlike to latch on to a crush and decide the way to express affection is by being harmlessly malevolent.) The actors are all 100% committed to their characters. The setting is creative and well staged. The costumes don’t make any sense (seriously, how do two runaway teenage girls have such perfectly styled wardrobes?), but they do look amazing. It’s a fun coming-of-age romp first, and a serious supernatural mystery second.

Yockey and Schwartz balance these tones deftly. There might be some ridiculous moments, like a couple foul-mouthed dandelion spirits who live in a jar and are only silenced by a sweater being tossed on them, but it’s never a joke in-universe. There’s no wry, cynically genre-savvy comment about the more over-the-top elements. Instead, they’re embraced, even by the characters who are newer to the whole supernatural schtick than others. But they’re not taken so seriously as to undermine the sheer joy of fantasy that a whole paranormal world of ghosts, demons, witches, and Cat Kings has to offer.

Each case is isolated to a specific paranormal mystery, solved within the episode’s run time, but there are lingering mysteries that gradually build up in the background. This is a fundamental building block of episodic television, but Netflix productions too often overstuff TV shows with drawn-out serialized plots that end up draining any interest. DBD ’s procedural structure keeps the world-building funky and fresh. We constantly see new weird happenings and piece together another exciting mystery with the boys. But at the same time, the gradual escalation of the background plots (the boys avoiding forces that would force them to move on to their afterlives, Crystal’s whole schtick, a wonderfully melodramatic child-stealing witch) weave together nicely, augmented by everything else we learn about the world.

Dead Boy Detectives isn’t just a great surprise for fans of the original comics; it should be a pleasant surprise to anyone looking for a great paranormal YA TV series. In a genre crowded with contenders — Netflix’s Chilling Adventures of Sabrina and Fate: The Winx Saga among them — the new series stands out as a shining gem.

Dead Boy Detectives is now streaming on Netflix.

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Breaking news, american airlines changes passenger rules for earning miles — and travel agencies are pissed.

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American Airlines has multiple travel advisors up in arms after it announced plans to restrict AAdvantage Miles earnings for certain booking agencies.

The airline behemoth  announced  in February that flyers hoping to earn AAdvantage miles for their flights will have to do so directly through American, their airline partners, or preferred travel agencies recognized by the company.

The change will take effect on May 1, but American has yet to reveal which agencies will be included in its “preferred agencies.”

The change comes as part of the airline’s effort to minimize costs for agencies using older technology booking systems.

The airline has tried to convince agencies using the older booking systems to upgrade to newer platforms like the one American uses on its website.

While American  announced  a list would be shared in “late April,” agencies unsure if they’ll make the cut are expressing their distaste for the major change.

The American Society of Travel Agents (ASTA), Association of Canadian Travel Agencies and Advisors (ACTA), Foro Latinoamericano de Turismo (FOLATUR), and World Travel Agents Associations Alliance (WTAA) emphasized that any plans to restrict their clients’ earning miles could be detrimental to their agencies.

“It’s clear from the consensus among WTAAA, ACTA and FOLATUR, representing travel professionals around the world, the detriment that American’s decision will have on the travel industry globally,” President and CEO of ASTA, Zane Kerby, told  Travel and Tour World .

Kerby called out American for “operating in bad faith” and was “looking to pad its bottom line at the expense of our valued clients and the millions of consumers who rely on their trusted travel advisor.”

Henry Harteveldt, president of the travel industry market research firm Atmosphere Research Group, told  Fodor’s Travel  the move is a “very inward-looking” perspective on American Airlines.

“It’s not a very consumer-friendly approach, and American is being a bit of a bully here,” Harteveldt explained — adding the move will put loyalty airline members in the crossfire of the company’s dispute with agencies.

Harteveldt believes the move is also being monitored by the company’s competitors, who may adopt the change if it’s a success or whose sales teams may swoop in to poach any American flyers unpleased with the new method.

“As risky as American’s actions are, a lot of airlines are watching to see if it works out well for them, because if it does, I would not be surprised to see United and Delta copy it in certain ways,” he told the outlet.

While the airline is deadset on the change, Brett Snyder — author of the popular travel industry blog Crankyflier and CEO of the travel assistance service Cranky Concierge — said the move could cause “confusion” for the company’s flyers who already are trying to navigate their “frequent changes.”

“The biggest impact will likely be on business travelers who may not have a choice of where to book depending upon company policy,” Snyder told the outlet.

“The fact that American still hasn’t told everyone who is or is not preferred adds more to the confusion.”

As the airline industry waits to hear who American will list as their “preferred agencies,” occasional travelers may also feel the weight of the change, Snyder explained.

He worries that some agencies may not disclose that to their customers during the booking process.

Also, the move could affect cruise lines that book airfares as part of their packages, who may opt against using certain agencies not listed as one of American’s preferred agencies.

The changes will only affect travelers who collect AAdvantage Miles for their flights on American.

Flyers using corporate accounts with American will continue to earn miles for their flights no matter which booking channel they use unless they book a Basic Economy fare.

Travelers collecting miles from other Oneworld partners—the global airline alliance American is a member of with 13 other Airlines, such as British Airways, Qatar Airways, and Malaysia Airlines—will continue to earn miles for American Airlines flights regardless of booking channel.

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