3 Best Travel Agencies in Cardiff, UK
Expert recommended top 3 travel agencies in cardiff, uk. all of our travel agencies actually face a rigorous 50-point inspection , which includes local reviews, history, business standards, ratings, satisfaction, trust, price and their trading excellence., tui holiday superstore, hays travel, trailfinders cardiff.
TUI Holiday Superstore is one of the world's most renowned travel companies, with a history spanning over 100 years. Their core offering revolves around personalised and tailor-made holidays, encompassing all services from car rentals to reservations. They are true specialists in the most coveted destinations across the globe. The team of holiday experts at the TUI Holiday Store exercises great care in selecting the featured hotels, ensuring that each is meticulously chosen. Moreover, their commitment to sustainability remains unwavering, with more than half of their customers having the opportunity to stay in hotels recognised globally for their eco-friendly and ethical practices. Within their store, a diverse range of holiday options awaits, including city breaks, beach getaways, skiing vacations, wedding packages, and serene lake and mountain retreats. Their expertise also extends to the world of cruising, with Marella Cruises offering the chance to explore over 120 destinations, complete with inclusive tips and service charges. TUI Travel Money provides competitive rates on over 50 different currencies worldwide, all without commission fees. Their approach is non-commission-based, and you can easily reach out to them for the seamless booking of your holidays. UNIQUE FACTS: • 24/7 Holiday Helpline • Friendly Advice • Great Service • ATOL Protected.
Speciality:
- Book Appointment
- car***@t***o.uk
- tui.co.uk/shop-finder/tui...
- 029 2022 2003
Working Hours:
Tbr® inspection report:, tui holiday superstore reviews.
Superb package holidays came to an end today, had an unforgettable time here in Turkey thanks to one of the most experienced and very helpful member of staff at store" SOPHIE" who helped us to choose a hotel which was eligible for my wife's needs... arranged special assistance at airport and also booked the best available front seats both sides + got a requested room for an easy access to the pools. Definitely recommend to my family and friends to book at Cardiff bay store. Thanks again SOPHIE, it was so kind of you, we'll see you soon IA;)
Went into store this morning to book my first holiday with my son and spoke to Sophie. She was amazing, talked me through everything and went above and beyond to help make our trip run as smoothly as possible. She made sure I understood it all and made the whole process stress free. Definitely will be back.
My partner and I (Tracey & Martin) were very impressed with Cody and the staff at the TUI, Cardiff Bay branch. We booked a holiday and found the customer service to be absolutely brilliant. In particular, Cody helped us today and was professional, efficient and friendly. We will definitely book with TUI again.
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Hays Travel is a prominent independent travel agency based in the UK, boasting over four decades of experience in the industry and a network of 450 branches. Their team of expert travel agents is readily available to assist you with all your holiday requirements. They possess the knowledge and skills to craft the perfect holiday experience, whether you're seeking short breaks within the UK, sunny package holidays, unique cruise adventures, or far-flung getaways that genuinely excite you. At Hays Travel, they are dedicated to providing holidays that align with your anticipation, offering flexibility and security to make your travel experiences as stress-free as possible. For insight into the fantastic deals they have available, don't hesitate to contact their branch today. Moreover, they prioritise the complete financial security of their customers, holding total bonds from ATOL, ABTA, and IATA. Their portfolio of top destinations encompasses Greece, New York, Turkey, Lapland, Tenerife, Benidorm, and Lanzarote. When you're ready to book your holiday, contact one of their expert travel agents to ensure a seamless and enjoyable experience. UNIQUE FACTS: • Great Customer Service • ABTA Members and ATOL Holders • Affordable Prices • Provides Travel Insurance.
- car***@h***o.uk
- haystravel.co.uk
- 02921 433032
- 08082 962653
HAYS TRAVEL REVIEWS
Love hays travel .always use them wont use any where else. Always helpful proffesional quick to reply no matter what holiday i throw at rhem they always get back to me promplty with everything i asked for . Usualy paul i deal with but had girl instore who was just as great booking my holiday i like to book my insurance at same time so can leave tbere without any stress or worries. They polite and nothing to much trouble i would recommend to anyone in doubt who to book with or trust they even beat any price out there from all othet holiday suppliers. Always 5 stars for hays csrdiff queen street and online fb messanger and barry or any other stores dealt with always best service thsnks guys.
Happy customer. Helen dealt with booking our holiday. She was helpful , friendly. Would highly recommend it.
Absolutely amazing team, always so helpful and will always find you a perfect holiday. Delightful team.
Trailfinders Cardiff is a well-known travel agency in Cardiff, and their extensive team comprises over 1000 members who have successfully facilitated travel arrangements for more than 16 million clients. They are dedicated to offering an unparalleled selection of flights, tours, hotels, cruises, car rentals, and motorhome hires globally, all at highly competitive prices. The Trailfinders team is renowned for their expertise in crafting tailor-made itineraries to destinations worldwide, and they are committed to delivering unbeatable value and exceptional service. With 42 travel centres staffed by the most seasoned travel consultants in the industry, they assist 7 days a week, conveniently located throughout the UK and Ireland. Trailfinders is proud to offer the broadest range of flights, tours, hotels, cruises, car rentals, and motorhome hires worldwide, all at affordable rates. As pioneers in the realm of personalised travel, they firmly believe that there is no substitute for one-on-one, customised service. They stand by their commitment to immediate refunds in the event of any cancellations. UNIQUE FACTS: • Offer Virtual Appointments • Affordable Prices.
- tra***@t***.com
- trailfinders.com/travel-c...
- 02920 726600
- 02920 726644
TRAILFINDERS CARDIFF REVIEWS
The best travel service you can get! Been using them for years. The staff are very knowledgeable friendly and helpful. During the pandemic when we had to change plans frequently trying to get to Australia the service and support they gave was outstanding. On my way to see them this morning to book out next trip. I highly recommend them.
Travelled with Trailfinders many times in the last 25 years, never had a problem. Same can be said of our most recent trip to Thailand for 17 nights, Phuket,Koh Samui,Bangkok. Wonderfull hotels and the transfers were timed perfect from airport to hotel and vice versa. Will most definitely be booking with them again.Well done.
Excellent service from the Trailfinders team in these challenging times. Last autumn we booked the holiday of a lifetime for this July. Throughout the intervening period we have been kept informed and with the holiday just cancelled we have been told our full refund is on its way. We look forward to going back to Trailfinders to rebook when the impact of the virus has lessened.
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The Best Travel Agents Near Cardiff, Cardiff
1 . STA Travel
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“They have seen me through many independent travels in the last five years, and they have always been...” more
2 . CARDIFF TRAVELZ LTD
3 . Millennium Travel Agency
4 . Bucket List Adventure Travel
5 . Coastal Cruises
6 . On&on Holidays
7 . Five Star Travel Holidays
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Travel agencies in Cardiff
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In this section you will find a complete list of the 48 travel agencies in Cardiff , with all the necessary information so you can choose the one that best suits your needs, so if you are planning a vacation or a business trip and you need expert help, you have come to the right place.
Each travel agency has its own page where you can find their contact information, location and the services they offer. In addition, to help you find a travel agency in Cardiff you can read reviews and ratings from other customers who have worked with them, so you can make an informed decision.
48 Travel agencies in Cardiff
Trailfinders Cardiff
Hays Travel Cardiff
Cardiff Travelz ltd
TUI Holiday Store
TUI Holiday Superstore
La Vida Travel Cardiff
Virgin Atlantic Holidays Cardiff at Next
Blue Skies Travel
World Travel Consultants
Oxwich Travel
Kuoni at John Lewis
City Travel (UK) Ltd
Travel Booker Limited
susan watt travel
Salsabiil Travels
Kalimah tours
Joynur Travel Ltd
Star Buys Travel
Asad Travels & Money Transfer Services Fast | Reliable | Secure
Personal Class Travel
Platinum Sky Travel
Passion For Cruises
Inch by Inch Travel
Ayava Tours Travel Agency
Mynt Travel
Cruise And Holiday Deals
Ski For Agents
WanderSmart
Preferential, Travel Claims Department
Cardiff and The Vale Community Travel
Kmb Enterprise (Cardiff) Ltd
Art of Travel Group
Destination Ski
See Wales Tours
Yourholidayoffers.co.uk
Ryan Airline
Royalty Safari & Tours
Cardiff Tours And Sightseeing
World Explorer Holidays
SBRI Sports Tours
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World-class Luxury & Exotic Holidays
brought to you by the Multiple Award Winning Travel Agency from Wales: Cartwright Travel of Cardiff
Professional and Impartial Advice
Our mission is to create and provide enriching and tailor-made travel experiences to worldwide destinations.
We provide professional and impartial advice together with our personal service, knowledge and our ability to deliver exactly what our clients request.
We are proud to be independent.
Let us take care of your holiday
Call us on 029 2061 9961 or contact us with your enquiry, head office.
Cartwright Travel
Cedar House
Greenwood Close
Cardiff Gate Business Park
Cardiff, CF23 8RD
029 2061 9961, opening hours, monday to friday: 9am - 5.30pm, saturday & sunday: closed.
For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, visit FCO Travel Aware website
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Virgin Holidays Cardiff at Next | Travel Agents Cardiff
First Floor
Homeware Department 82-88 Queen Street Cardiff CF10 2GR
Kelly was excellent, very knowledgeable and bubbly, I have already recommended her to a family member who is also looking to book a similar holiday.
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Travel Agents Cardiff
Holidays for everyone....
If you’re looking for a local travel agents in Cardiff to help you plan and book your next holiday, then give us a call to get started. We have a huge choice of holidays from Cardiff Airport as well as flying from Bristol – we’re only able to add a small selection of the holidays we offer onto our latest deals page because we simply have too many to mention!
As an independent travel agents we work with all the major tour operators as well as plenty of smaller ones too. We also package together our own holidays to give you complete flexibility. As well as beach holidays to Spain, Portugal, Greece, Turkey, and beyond, we offer cruises, long haul holidays, Disney breaks, touring holidays, and many many more options.
We’ve been organising holidays since 2008, so we have a very experienced team to assist you, plus for your peace of mind we’re a member of ABTA, and all our flight-inclusive holidays are ATOL protected.
We look forward to helping you book your next adventure!
To get started, give us a call on 02921 28 66 55 , or fill in the enquiry form below.
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The Maltings East Tyndall Street Cardiff CF24 5EA
- [email protected]
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All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund. Every part of your flight-inclusive package holiday is financially protected by the ATOL scheme.
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Hays Travel - Cardiff Reviews
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37 Queen Street, CF10 2AS Cardiff, GB
Reviews 4.9
Most relevant
Your staff member PAIGE was excellent
Your staff member PAIGE was excellent. She arranged our trip to Rome with expertise and confidence. We had a couple of things that needed sorting out but she did these with ease. She also arranged our tranport in Rome as well as our parking at Bristol airport. She therefore made all the important decision leaving us to look forward to the holiday without any worries.
Date of experience : April 10, 2024
Reply from Hays Travel - Cardiff
Good Morning David Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great customer service from Paige and she was able to find you the perfect holiday. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
Jacqui, the Queen of travel agents!
Jacqui is so switched on, efficient and an absolute pleasure to deal with as well as giving us complete confidence that all bookings are correctly made. It’s hard to put a monetary value on this excellent service so we just regard it as priceless. She’s fantastic!
Good Afternoon Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great customer service from Jacqui and she was able to find you the perfect holiday. Your kind comments will be passed onto the team and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
A RAY OF SUNSHINE ON A WET MORNING !
Very welcoming atmosphere, and a great help to deal with some difficult travel arrangements. All was done with patience and care, followed up by a reassuring telephone call. Thank you Jacqie.
Date of experience : April 11, 2024
Good Morning, Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great service from Jacqui. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
Epitome of good service!
The young lady who assisted us - Nia - was very helpful and professional. She listened to our requirement, we had already decided on location and the hotel that we wanted, she found this and advised on the best deal available quickly and showed us the options. Throughout she was friendly and helpful. We did not feel rushed or pressured. She asked relevant questions and listened to our responses and took us through the process to book.
Date of experience : March 30, 2024
Thankyou so much for taking the time to complete the survey and for your kind words. Nia is just completeing her final stages of her training, and we are very proud of her achievemnets, and she will be thrilled to receive this feedback. Regards Jacqui , Deputy branch Manager
Steph at the Cardiff branch.
Steph at the Cardiff branch made everything simple and straightforward. She was very informative/professional and advised us in all the aspects of our up and coming holiday.
Good Afternoon John Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great customer service from Steph and she was able to find you the perfect holiday. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
The staff are very helpful polite and…
The staff are very helpful polite and knowledgeable I book four holidays a year and recommend the branch to everyone why do you keep calling me Christine Williams please delete her name thank you
Date of experience : April 12, 2024
Hi Chris, thankyou so much for taking the time to complete the survey and for your kind words. I can only apologise that this keeps happening as we have flagged this up with the team. We will check again and get this sorted for you. Regards Jacqui , Deputy Branch Manager
Same as always,Steph always manages to…
Same as always,Steph always manages to get us what we want,as all the other girls would do.Thanks very much
Good Afternoon Mr Capel Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great customer service from Steph and she was able to find you the perfect holiday. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
Once again helen prings team in…
Once again helen prings team in Cardiff have come up trumps with the annual insurance saving me money what a team thank you steph
Date of experience : March 27, 2024
Good Morning Andreas Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff I am delighted to hear that you received such great service from Helen & Steph. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Jacqui - Branch Manager
Cheaper.....
We wanted to book a cruise for the canaries, got a quote from the TUI team for a Marella cruise. Anyway they gave us a price and we took the price to Hay's and guess what, Hay's beat their price. Tui shop, Tui cruise, and they got us a better price !!!!. That's what they do. So do it. Thanks Hay's......
Good Afternoon Paul Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great customer service from the team. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
Jackie was friendly and helpful with…
Jackie was friendly and helpful with booking my holiday.
Always excellent customer service no…
Always excellent customer service no problem to big to solve I use there company quite lot because of this big shout out this time to paige taking time out change my flight and coach tickets much appreciated any flyers out there go see them brilliant xx
Date of experience : April 08, 2024
Good afternoon, Thank you for taking the time to leave a review on your recent time with us at Hays travel Cardiff. We really appreciate your kind words! I will be sure to pass along your message to Paige and the rest of the team & we hope to see you again soon.
Our travel agent Nia was very…
Our travel agent Nia was very knowledgeable and able to book exactly what we were looking for. We had many questions but Nia answered them all with patience and managed to get us a great deal as well.
Date of experience : March 28, 2024
Hello Mrs Burton Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff I am delighted to hear that you received such great service from Nia. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
Very helpful, friendly staff
Very helpful, friendly person I dealt with.
Date of experience : April 13, 2024
Good Afternoon Deryl Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff. I am delighted to hear that you received such great service from the team. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
As usual, the service and advise was excellent. This is the fifth holiday we have booked with Hays Travel.
Date of experience : February 20, 2024
Hello Mr & Mrs Davies Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff I am delighted to hear that you received such great service from the team. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
The final 3 questions for the medical insurance…
I found doing the medical insurance online a bit stressful! Would like to see this to click;- “Submit”. But it was no where to be seen and I feel I pressed the wrong thing all the time!!
Date of experience : March 06, 2024
Hi Jannice, thankyou for your feedback I have e mailed you this morning, Regards Jacqui
Attitude of staff
Extremely helpful and efficient. Excellent knowledge and good people skills, both face to face and on the phone.
Date of experience : March 23, 2024
Hello Cynthia Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff I am delighted to hear that you received such great service from the team. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
Booking was made so simple and quick
Booking was made so simple and quick. Helen was so professional, friendly and helpful. No amount of questions was too much. She gave us alternative options of accommodation and then when we were fixed on hotel, the various packages, room options etc I really felt she understood what we were looking for for our family
Date of experience : March 03, 2024
Hi Christie thankyou for taking the time to complete the survey and for your kind comments. Regards Jacqui Assistant manager
The young lady who dealt with our…
The young lady who dealt with our inquiry was very helpful and was able to deal with us and book the stay and cruise
Good Morning Mr Clarke Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff I am delighted to hear that you received such great service from Paige. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
Lovely, friendly staff…
We booked a holiday on Saturday with Jacqui at Hays. Jacqui was very friendly, really helpful and professional, she really knows her business and managed to get us a brilliant deal. She literally did everything for us,even booked the airport parking..Thank you Jacqui
Date of experience : March 09, 2024
Hello David Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff I am delighted to hear that you received such great service from Jacqui and she was able to find you the perfect holiday. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Helen - Branch Manager
Was the first time I booked with Hays…
Was the first time I booked with Hays travel and found Nia and Paige really helpful as I was undecided so had to go back a few times, they were really lovely and patient with me. Chose a fab city break to Scotland as my daughter will turn 30 while we are there. She’s very excited ! Will definitely book with you again in the near future. Many thanks.
Date of experience : March 24, 2024
Thank you for taking the time to submit feedback in regards to your recent experience at Hays Travel Cardiff I am delighted to hear that you received such great service from the team. Your kind comments will be passed on and we look forward to seeing you again soon. Kind Regards Jacqui Assistant Manager
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Travel Agents in Cardiff
Browse Travel Agents in Cardiff featuring photos, videos, special offers and testimonials to help you choose the right local Travel Agents for you.
Virgin Holidays Travel & Tesco - Cardiff
Excelsior Road - Excelsior Estate, Tesco Extra, Cardiff, CF14 3AT
0344 55... 0344 55...
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The Virgin Holidays travel store in Excelsior Road - Excelsior Estate, Tesco Extra, Cardiff offers a range of holidays and cruises...
travel agent , holidays , cruises , ski , weddings , florida , USA , caribbean , worldwide
Trailfinders Travel Ltd
18 Queen Street, Cardiff, South Glamorgan, CF10 2BU
029 207... 029 207...
Last updated 03/04/2024 @ 19:51:59"> Virgin Atlantic Holidays Cardiff at Next
82-88 Queen Street, Next, Cardiff, CF10 2GR
19 Photos
Holiday the Virgin way. Our experts are passionate about creating amazing holidays and making sure you get exactly what you want,...
caribbean , cruises , disney , dubai , florida , holidays , ski , travel agent , USA , weddings
Virgin Holidays Cardiff at House of Fraser
14-18 Saint Mary Street - House of Fraser, Cardiff, CF10 1TT
0344 93... 0344 93...
The Virgin Holidays store in Cardiff offers a range of holidays and cruises across the world. We take pride in our customer...
caribbean , cruises , florida , holidays , ski , travel agent , USA , weddings , disney , dubai
Adeo Travel
The Maltings, East Tyndall Street, Cardiff, Cardiff, CF24 5EA
029 216... 029 216...
85 Tudor Street, Cardiff, South Glamorgan, CF11 6AD
029 202... 029 202...
Oxwich Travel
The Maltings, East Tyndall Street, Cardiff, CF24 5EA
029 212... 029 212...
Geraint Morgan Travel
81-82 High Street, Pontypridd, Mid Glamorgan, CF37 1QN
01443 4... 01443 4...
Based in Pontypridd, Geraint Morgan Travel offers quality Travel Agents services in Pontypridd. Here at Geraint Morgan Travel, we...
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Travel Booker
The Maltings, East Tyndall Street, Cardiff, South Glamorgan, CF24 5EA
Joynur Travel Ltd
169b City Road, Cardiff, South Glamorgan, CF24 3JB
029 204... 029 204...
Westgate Travel
Unit 2 Tesco Precinct, Crickhowell Road, St. Mellons, Cardiff, Gwent, CF3 0EF
029 203... 029 203...
Your local independent travel agent. Long haul, tailor made holidays, cruises. Family package holidays, city breaks, Skiing and...
The Co Operative Travel
120 Cowbridge Road East, Cardiff, South Glamorgan, CF11 9DX
Cardiff Travelz
175 Clare Road, Cardiff, South Glamorgan, CF11 6QS
91 Talbot Road, Talbot Green, Pontyclun, Mid Glamorgan, CF72 8AE
01443 2... 01443 2...
1 Photo
With over 25 years of independent travel experience in South Wales, we offer our clients a wealth of expertise, first hand...
luxury Antarctica voyages , luxury Caribbean holidays , luxury coastal voyages , luxury cruise search , luxury lusso holidays , luxury river cruises , luxury train journeys , luxury travel , travel agent , Westgate Travel Worldchoice
Last updated 05/03/2024 @ 21:17:00"> TUI Holiday Store
60 Queen Street, Cardiff, CF10 2PX
Find and book your next holiday at the TUI Holiday Store in Cardiff. Whether you've already booked online and need a helping hand...
All Inclusive Holidays , Cheap Holidays , Holiday Deals , Holiday Offers , Holidays , Last Minute Holidays , Summer Holidays , Travel , Travel Money
Thomas Cook Travel Store
120 Cowbridge Road East, Canton, Cardiff, CF11 9DX
Cartwright Travel
1st Floor Cedar House, Greenwood Close, Pontprennau, Cardiff, South Glamorgan, CF23 8RD
029 206... 029 206...
Blue Skies Travel
53 Merthyr Road, Whitchurch, Whitchurch, Cardiff, Cardiff, CF14 1DD
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Travel Agents Cardiff - Welcome to the directory of Cardiff travel agents. It features travel agents in Cardiff , Aberdare and Bargoed, who offer late deals, package holidays, cheap holiday deals, honeymoon packages and city breaks. Find contact details and reviews of your nearest travel agent in Cardiff and add your own review. Advertise your late deals business on the Cardiff Travel Agents Directory â IT'S FREE!
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COWBRIDGE 01446 774018 PONTYCLUN 01443 584200
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Book with Confidence.
We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.
Sam Smith Travel is a trading name of Ocky White Travel, an award winning and respected independent agency in west Wales, established 60 years ago.
Your local airport...
Our experienced team - a little human connection goes a long way....
At Sam Smith we want you to have complete peace of mind when it comes to your holiday. Liasing with a range of well established companies we aim to provide you with the most memorable experience. Let our team do all the work while you just sit back and relax before you've even stepped out of your front door.
Sales & Commercial Manager
Suzanne Cumpston
Suzanne has worked in the Travel Industry for nearly three decades, previously working for TUI & Kuoni in Management Roles. She has been privileged to have travelled to most continents & amassed a huge range of travel experience, including Thailand, Malaysia, India, Sri Lanka, Maldives (9 Islands),Mauritius, South Africa, Dubai, Caribbean (most Islands), Ski (France, Austria, Norway, Canada, Vermont, USA) , Canada, USA, 14 Greek Islands, Scandinavia, Portugal, Morocco, Switzerland, and France.
Suzanne specialises in Long Haul, Luxury (inc First Class), Boutique, Ski & Beach, as well as Honeymoons, Groups & Cruise and of course is expert in getting the most competitively priced quotes. Suzanne is also a specialist in arranging private charter flights.
Favourite Destination: So many to choose from, however, In Malaysia I love the tiny Island of Langkawi, the Datai hotel is the nearest thing to Paradise. I also love a Spring trip to the Greek South Aegean Islands, preferably staying at Boutique Hotels. Next on my list is Japan or maybe South Korea.” To book an appointment with Suzanne please call 01446 774018.
E: [email protected]
Senior Travel Consultant
Gaynor Jenkins
Gaynor brings over 40 years of travel experience and will be working in our Cowbridge Office.
Gaynor has a huge wealth of travel knowledge built from her extensive travel career and many personal holidays, with particular passion for Cruises.
Gaynor is looking forward to offering experienced destination advice at the most competitive prices.
To book an appointment with Gaynor please call on 01446 774018 (Cowbridge Office).
E: [email protected]
Manager Pontyclun
Beth Healy-Phillips
Beth brings over 26 years of travel experience and will be managing our brand new Pontyclun Store. Beth has a wealth of travel knowledge built from her long travel career and many personal holidays. Beth’s favourite holiday destinations include the Caribbean, Florida and mostly recently the magnificent Maldives! Beth has also been lucky enough to have experienced luxury family holidays and cruises throughout Europe. Beth is looking forward to offering experienced destination advice at the most competitive prices. To book an appointment call on 01443 584200.
E: [email protected]
Assistant Manager Cowbridge
Louise Waith
35 years in travel has allowed me to travel the globe.
Favourites, that’s a hard one as all destinations are wonderful in their own ways. If pushed, I would say Thailand, the Caribbean & Cruising.
I also specialise in Business/First Class, what a treat it is to turn left on an aircraft!
To book an appointment with Louise please call 01446 774018.
E: [email protected]
Pauline Irwin
25 years in travel has allowed me to travel the world, how lucky am I?
I specialise in the Mediterranean, Europe & the Caribbean & would love to help you with your next holiday enquiry.
Please contact Pauline on 01446 774018
E: [email protected]
Paula Fuller
Travelling is my passion, I love the USA, Asia, Australia & in contrast, the Northern Hemisphere including Lapland is also a firm favourite.
I have travelled to Disney in Paris & the States many times and specialise in the magic of Disney too!
My knowledge is also strong on River Cruising, a wonderfully scenic type of cruise on a smaller scale that seems very much in demand now. I have just completed the Australian specialist training progamme to become an official Australia specialist. To book an appointment with Paula please call 01446 774018.
E: [email protected]
Cruise Product Manager
Over 27 years’ experience in the travel industry from overseas to the UK. Specialising in Ocean and River Cruises for the last 10 years. Cruising is my passion; I have cruised with lots of cruise lines and love the whole concept of cruising. Whether you are looking for a 7-night cruise from Southampton or a cruise around the world, I have the knowledge, experience, and passion to find the perfect cruise for you. If you would like to make an appointment to discuss your next cruise please call 01446 774018
E: [email protected]
Rod Pounder
I have been involved in the travel industry for 25 years with the majority spent working in the independent sector in South Wales. I have a huge wealth of knowledge built from my travel career and personal holidays, with a particular passion for New York where I got married. I am looking forward to offering experienced destination advice at the most competetive prices. To book an appointment call on 01443 584200.
E: [email protected]
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“What an amazing team - full of good advice ."
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The experts: travel agents on 20 ways to book a sustainable and sensational summer holiday
Keen to get away? Here is how to find a great deal, pick the perfect destination and support the local community
A holiday should be relaxing, but booking one can be a fraught experience, with days lost to endless scrolling, comparing reviews and prices. How can you be sure you are getting a good deal? Travel agents share their tips for the most affordable, sustainable and memorable trips.
1. Book like an agent
“Everybody views themselves as a travel agent and they can be up to a point,” says Paul Sharp from Newcastle upon Tyne, who operates as part of the Travel Counsellors network and has 30 years’ experience in the industry. He says the rise of budget airlines and online booking have led to people feeling confident about organising trips themselves. What is the one thing we should know when doing so? “It is a false economy to book things separately because you have no protection,” Sharp says. He gives the example of someone planning a trip to South Africa to watch rugby, who booked flights with the airline and hotels directly and rugby tickets elsewhere. The game was cancelled but the flights and hotel were non-refundable. If they had been booked together, the trip would have been covered under package travel regulations. “Book with a company you trust and know – there are a lot of sites that crop up and you don’t really know their provenance,” he says.
2. Be an early bird
“Planning in advance is always going to be better value,” says Helen Youngman , an independent travel agent and partner at 360 Private Travel , based near Norwich. “Late deals do exist, but a lot of hotels use ‘dynamic pricing’, which means prices increase as availability goes down. Flights are only going to increase in price the closer you get to the departure date because the fuller the flight gets, the more expensive it will be.” Sharp adds: “Don’t hang on for a last-minute deal because you could end up disappointed. Scheduled flights tend to be available about 11 months in advance, so that is the best time to book. Also, at that stage, a lot of hotels and accommodation providers will have early-bird specials.”
3. If you do book late, be flexible
Jessica Bollinger, who works in the Bristol branch of Danish travel agent Kilroy , which specialises in youth and adventure holidays, agrees that late deals are now something of a myth. “They are not unheard of, but with a last-minute deal there are certain things you’re not going to get. So you have to be really open-minded as to where you’re going to go,” she says.
4. Avoid peak season
The cheapest time to travel is always outside the school holidays, says Youngman, with Christmas and new year the most expensive times. Can you get a good deal if you fly on Christmas or New Year’s Day itself? Sometimes, she says, “but a lot of people are catching on to that trick”. If you have to go in the school holidays, be open to going somewhere off the beaten track. “Being clever about destinations is a good plan,” says Youngman. “In Europe, look farther east at places such as Montenegro, Albania and Georgia. And Morocco is a good summer destination for families.”
5. Midweek can be more affordable
“Midweek can be cheaper, it just depends on availability,” says Youngman. “A Thursday to Monday trip is going to be slightly more expensive than Monday to Friday, but all travel fares are based on availability, so the further in advance you can book, the better.”
6. Take out travel insurance when you book
A lot of people sort out their insurance at the airport, says Sharp, but it is best to do it as soon as you have booked your trip. He says: “Travel insurance doesn’t just cover you if you lose a bag or are poorly while you are away. It also covers you should you need to cancel for an insurable reason before you travel.” This includes illness or a bereavement.
7. On solo trips, consider a group tour
If you are travelling alone, “pretty much anywhere is possible”, says Youngman. “Embarking on your first solo trip can be daunting, which is why small group tours are an amazing way to travel with like-minded people. Some companies I work with are doing specialist female-only tours with visits to female entrepreneurs, co-operatives, makers and bakers. Small group tours are great because they handle all the logistics, include really immersive experiences and are safe. They pick you up from the airport, and from that point onwards, you’re travelling with other people and you’ve got an expert guide.”
8. Have a daily budget
“We advise setting a daily limit for yourself while travelling and then multiplying that number by the days you are away to get the amount to save for your spending money,” says Bollinger. “When you work it out like this, it makes a lot more sense in people’s minds, especially young people who don’t have much budgeting experience. It also keeps you accountable to yourself, so you don’t blow everything right at the beginning and then have nothing left for the end.” To stick to a tight budget, she says: “Cook food as you go along and use public transport instead of tourist buses – this will really help you save money.”
9. Consider all-inclusive options
“If you are going to spend a lot of time eating and drinking in the hotel, I recommend upgrading to an all-inclusive option if possible,” says Youngman, “especially if you’d like a cocktail or two and you’re grazing throughout the day. Otherwise it can all add up and when you check out it costs a fortune.” With active holidays such as skiing or safaris, she adds: “If you have the option to choose an all-inclusive package that includes the activities, food and drink, that is usually a more cost-effective way of travelling. Because sometimes they will really sting you on the extras and it will be more expensive.”
10. Work your way around the world
“A working holiday is a great way to fund your trip,” says Bollinger, who helps people book travel to Australia, New Zealand and Canada by organising working holidays so they can extend their stay. “A lot of jobs will be hospitality-related, but if you go to a more rural spot you can do farm work, and if you have qualifications already, sometimes those can be used. Working holidays in Canada are often at ski resorts near Vancouver, so you get the added benefit of being in a beautiful place to take advantage of the winter sports.”
11. Travel as sustainably as possible
“You can get to most places in Europe by train , so if you are open to slowing down and having a more relaxed itinerary, not only are you travelling more sustainably, but you have more time to absorb the culture surrounding you,” says Youngman. “Be good to the environment you are travelling to see.” She stresses the importance of limiting flights as much as possible, especially internally, and avoiding indirect long-haul options. “We highly recommend ‘open-jaw flights’, which means you fly into one destination and out of another, to limit the number of flights,” says Bollinger. “We also promote travelling for longer in one destination as opposed to trying to go to many in a short time, and travelling overland when possible, instead of taking multiple flights.”
12. Offset carbon emissions with a reputable company
When considering carbon from flights, says Thomas Power of Pura Aventura , a B Corp sustainable travel company in Brighton: “Don’t believe the airline schemes, or anyone else who promises you absolution for a few quid. While 85% of offset schemes may be worthless, there are high-quality carbon credits starting at about £20 a tonne.” These can be bought to compensate for CO 2 emissions. Companies such as “ C Level help you at least take positive action to balance your impact”, says Power.
13. Think of responsible travel as a ‘fair exchange’
When travelling, says Power, consider: “What are we giving and what are we receiving? Is it a fair exchange? Is somebody getting something in return for what I am receiving in this transaction?” This applies to everything from “taking a cruise to Venice and not giving anything to the city, to going camping in Sussex and getting a supermarket delivery to your tent instead of going to the village shop or buying eggs from the house down the road”. This concept of “fair exchange” can be beneficial for everyone, he says, by giving you access to unique experiences. “In terms of the economy, the less money that leaves the village, town or city, the better,” he says.
14. Embrace the great outdoors
If you camp out “you are closer to nature than any other accommodation option”, says Brodie Farrow, of the online camping and touring travel agent Pitchup . There are many benefits to this, she says: “It is really good for mental health. It is also a much more sustainable option: the carbon footprints of outdoor holidays tend to be much lower than hotel stays, as people travel by car rather than flying and it promotes local produce and low-impact activities such as hiking in the surrounding area. The accommodation or pitches are much less carbon intensive than hotels, too. And you have a positive impact on the community that you are visiting: camping attracts a higher number of customers at a lower cost than hotels do, which can help to underpin the viability of local facilities such as the shop, the bar and takeaway, and that benefits the wider community.”
15. If you are camping-phobic, glamp
“There really is something for everyone,” says Farrow. “You can get glamping accommodation with four-poster beds if you prefer camping in luxury, or you can go really wild and remote, with no facilities, out on your own and back to nature. I think you would be hard-pressed to say that there is nothing that appeals.” Although glamping has become a fairly pricey option, she says: “Some types are much cheaper than others. You can get some ‘pod-only’ camping accommodation, where you bring your own bedding, starting from £15 a night.”
16. If the weather is terrible …
… And you are under canvas, “try to keep your bedroom a wet-gear-free zone”, says Farrow. “Store and dry wet stuff in your porch area rather than in your bedroom compartment. Protect your equipment by putting it in plastic bags or dry bags. Don’t let anything touch your tent walls or you will have soggy socks.” For activities, she suggests, “swimming in the sea, because you are wet already, or going to the pub”. If you are disappointed by the weather on a non-camping holiday, “as annoying as it is, try to embrace it”, says Sharp. Many people come back from their holidays exhausted because they try to see and do everything when they’re away. Instead, he says: “Have a lie-in, ask local people which is the best restaurant for a long, lazy lunch and, most of all, relax and recharge your batteries – it’s a holiday after all.”
17. For best value destinations, try …
“Go for Belgrade over Berlin,” says Youngman. “It has an underground culture scene very similar to Berlin 20 years ago.” For backpackers, Bollinger suggests: “Some places in Central America can be really affordable. Nicaragua, Honduras and Guatemala are good options for someone wanting to think outside the box.” Sharp says there are more affordable options in “Cyprus, Bulgaria, Turkey and Egypt, compared with Spain and the Balearics, which are becoming increasingly expensive due to cost of living increases”. If you are looking for a staycation, North Yorkshire, Cumbria and Cornwall are some of the most popular UK locations on Pitchup, says Farrow, which can inflate the price. Locations such as Pembrokeshire and the Isle of Wight are cheaper.
18. For a trip of a lifetime that doesn’t cost the earth …
“North Macedonia is just amazing,” says Youngman. “Ohrid has beautiful cobbled streets, Ottoman architecture , fantastic food and wine and you can visit the most biodiverse lake in Europe.” Farrow says: “I camped at the foot of Ben Nevis last year before hiking up it. The weather was terrible but it was worth it for the unreal views.” While Bollinger’s most memorable trip was “Interrailing in Europe and finding a way to do things on my own. It was before smartphones, so it was a very interesting experience and built up my confidence in travelling.”
19. If in doubt, follow local people
“Live like a local person by taking local buses and eating in local spots,” says Bollinger. “It is going to save you money, and will also let you experience life in a different way.” Power adds: “People want to go to Peru but they never come back talking about Machu Picchu, they come back talking about the people they met. Buy local and connections will happen for you. In the absence of interaction with your host community, the things you see are just wallpaper.”
20. And remember: you get what you pay for
“If a deal looks too good to be true, it probably is,” says Sharp.
- The experts
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Pauline Irwin. 25 years in travel has allowed me to travel the world, how lucky am I? I specialise in the Mediterranean, Europe & the Caribbean & would love to help you with your next holiday enquiry. Please contact Pauline on 01446 774018. E: [email protected].
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