international travel house ltd careers

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Life at ITH

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International Travel House Limited (ITH) prides itself as an 'Employer of Choice' - with its inherent / inherited Values from its Parent (ITC Ltd) of Trusteeship, Respect & Governance; and in parallel embracing the spirit of making employees prosper around the three Industry anchors of - Land (Belongingness), Air (Growth), & Water (Freedom to flow & foster life).

ITH is one of the only enterprise level Travel Management Company - that straddles all segments & solutions with respect to- Surface Transport, Air Travel & Sea Cruises - thereby generating meaningful employment & careers to more than 3000+ people in India.

Our Practices : Walk the Talk 

We strive to innovate and institute simple yet impactful beliefs & practices, some of which are captured.

Land 'ITH Runway' is our formal mode of 'connecting' & sharing company developments, with employees spread across multiple locations.

The Business Leadership has an Annual 'Grand-Slam' planning, review & recognition event - which is built on the core numeric metrics of - Customer, Employees & Owners/Shareholders.

Air 'Wings' - is an internal job posting and progression program for grooming high potential associates into young managers.

MAP (Management Acceleration Program) - is an in-house initiative to identify promising talent and invest in them vide management training modules & workshops.

Water (Fostering Next Gen) SEED (Skill Enhancement & Employment Development) - is an effort to provide employment opportunities (as Executive & Officer Trainees) & impart employable skills to college graduates & post graduates to shape their Careers in the Travel & Tourism sector.

ITH also fosters and promotes Corporate and Individual responsibility towards Environment & Community - vide monthly 'Unplugged' activities of - Green/Plantation drives, NGO connect, Donation camps, etc.

Our Beliefs

Our policy benefits.

Comprehensive Medical Coverage

Superannuation Benefits (PF, Gratuity)

Leave Travel Allowance

Rewards & Recognition

ITH welcomes people passionate to make a mark - across functions of product, sales, supply-chain, MICE, Operations, finance or people.

Sales Manager (TRS) - Pune

Job discription:.

• Position: Assistant Sales Manager / Sales Manager
• Division: Business Travel
• Department : Operations
• Location: Pune
• Job Type : Full Time
• No. of Relevant Experience : 6 - 10 Years

Position Overview:

The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that ITH remains competitive and innovative.

The position will be based in Pune.

Key Accountabilities

• Source and acquire new business for the company, and consistently deliver on sales targets. Personally lead the sales efforts for large / key clients.
• Develop business strategies and plans towards profitable customer retention and expansion of ITH share in shared accounts. Own the implementation of such plans.
• Maintain a strong pipeline of prospects and follow the sales process with the required rigour. Implement a robust sales governance framework, including regular review and feedback process.
• Upsell & Cross-sell various Products/ Service Offerings of the Company to new prospects and existing clients. Proactively assess, clarify and validate customer needs and priorities on an ongoing basis.
• Remain informed about Industry developments, RFI/ RFP opportunities, Competition activity and product knowledge.
• Develop, implement and effectively lead the strategic account planning process that promotes company objectives and achievement of critical milestones. Continuously explore and implement yield improvement opportunities with clients through tactical and strategic initiatives.
• Build & sustain productive relationships with existing clients, key influences and decision makers to drive client retention and expansion efforts. Lead Account Reviews with large customers.
• Implement a formal process for monitoring and measuring customer and client satisfaction and collaborate with relevant stakeholders for achieving continuous improvement in traveller satisfaction and client engagement and program value delivery.
• Collaborate with internal stakeholders to meet shared objectives around profitable client retention and expansion. Provide regular and constructive feedback on client and customer satisfaction and other issues to internal teams and support timely resolution as necessary.

Key Competencies

• Focus on Customer: Foster a customer-centric environment where the customer perspective is central to the thinking, discussions, and decisions, and ensure delivery of exceptional value to the customer.
• Drive for Results: Demonstrate and foster a sense of urgency, persistence, and accountability to take the actions required to achieve results.
• Lead Courageously: Take principled risks to do what is right, achieve personal and organizational success, and support others who do the same.
• Promote Agility and Innovation: Work resourcefully and model resiliency in the face of shifting priorities and demands, champion new ideas, and encourage new ways of looking at problems, processes and solutions to improve results.
• Demonstrate Commitment: Model energy and optimism, and maintain composure under trying circumstances, continuously stretch oneself to grow, adapt, and adjust to meet new demands, navigate new situations, and improve results.
• Demonstrate Commitment: Reach out to develop and maintain respectful, collaborative relationships within own workgroup and across organizational boundaries.
• Successful previous experience as a sales manager, consistently meeting or exceeding targets
• Excellent customer service skills with proven negotiation skills.
• Experience in advising and interacting at an executive level, coupled with strong relationship management, communication and influencing skills.
• Strong business sense and industry expertise
• Should have an ability and past experience of successfully delivering in a fast paced dynamic environment.
• A progressive individual who has good understanding of Technology and Analytics.
• An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.

Qualifications and Experience

• Bachelor’s Degree and preferably an MBA in Sales & Marketing
• 6-10 years relevant experience in Travel Sales and Client Management. Experience preferably in a traditional TMC will be preferred.
• Familiar with Sales pipeline and forecasting CRM tools e.g. Salesforce.com

Sales Manager - Pune

Job description.

• No. of Relevant Experience: 6 - 10 Years
• Upsell & Cross-sell various Products/ Service Offerings of the Company to new prospects and existing clients. Proactively assess, clarify and validate customer needs and priorities on an ongoing basis.
• Build & sustain productive relationships with existing clients, key influences and decision makers to drive client retention and expansion efforts. Lead Account Reviews with large customers.
• Establish Collaborative Relationships: Reach out to develop and maintain respectful, collaborative relationships within own workgroup and across organizational boundaries.
• Bachelor`s Degree and preferably an MBA in Sales & Marketing

Unit Financial Controller - Bengaluru

• Position: Unit Financial Controller
• Division: CRD
• Location: Bengaluru
• No. of Relevant Experience : 10 - 12 Years
• Reports To : GM - Finance

Roles & Responsibilities:

• Managing the preparation & maintenance of statutory books of accounts & financial statements including P&L Account and Balance Sheet.
• Execute and sustain the necessary processes for effective financial control and stewardship
• Maintain and monitor adherence to corporate governance and compliance with all corporate legislation and industry regulations with relevant statutory bodies and laws.
• Monitor accounts receivables and ensure creditor accounts are properly maintained and reconciled on regular basis.
• Evaluating internal control systems/ procedures to highlight shortcomings & implementing recommendations
• Plan and manage tax liabilities for the region, prepare and monitor filing of tax returns income tax, service tax, etc.
• Funds management - Monitor overall funds position of the region on regular basis
• Budgeting & MIS – Participate in the annual budgeting exercise for the region / area assigned and prepare monthly reports. Review of budget vs actual based on report back on monthly basis, analyze major variation and initiate corrective action.
• Management of cash flow reporting and develop systems to ensure accurate monthly billing.
• Support implementation of Best Practice Tools which improve the accuracy, timeliness and cost effectiveness of financial transaction processing and reporting.

Competencies:

• Good accounting skills & Strong knowledge of core finance areas.
• The person should have a strong experience of working in a professional services set up.
• Experience of handling the Finance and Accounting function independently.
• Excellent communication skills.
• Excellent Presentation Skills (PowerPoint) & proficient in Excel & Advance Excel

Educational Qualification:

• M.Com / MBA Finance
• Bachelor of Commerce (B.Com)

Experience:

10 -12 years of experience with minimum 4-5 years in corporate position or as a UFC, having good bandwidth of domain experience and knowledge preferably from a TMC.

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• Registered Office 'Travel House' T - 2, Community Centre, Sheikh Sarai Phase - 1, New Delhi - 110 017. Tel: 011 - 26017808
• Corporate Office International Travel House Limited 1st Floor, 101, JMD Pacific Square, Sector 15, Part II, Gurugram, Haryana - 122 001 Tel : 0124 - 4786300
• Customer Contact Centre: 1860 500 4545 09:30-17:30 hrs (Monday - Friday) 09:30-14:00 hrs (Saturday)
• Emergency Travel Services: 1800 1020 880 17:30-09:30 hrs (Monday - Friday) 14:00-09:30 hrs (Saturday - Monday; Public Holidays)

An ISO 9001:2015 certified company Approved by Government Of India, Department Of Tourism Copyright 2019 International Travel House Ltd. CIN : L63040DL1981PLC011941 For any queries or grievances contact Mr. Ashish Verma at [email protected]

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• International Travel House Ltd.

International Travel House

A partner in the network alliance of GlobalStar Travel Management, a worldwide travel management company which has a presence in over 55 countries, thereby extending ITH's reach to almost all the major travel destinations of the world.

ITH's 'Responsible Travel' initiatives aim to promote the highest principles of environmental stewardship in the realm of travel. With existing and planned initiatives like adoption of Electric Vehicles and helping businesses to monitor & choose flight travel options with lower carbon emissions, ITH is committed to positively contribute towards the society & environment. Driven by its philosophy of excellence in customer service and operations and keeping pace with the ever-evolving business landscape, ITH is focussed on technology upgradation, enhanced organisational capabilities, processes transformation and service excellence with an aim to be one of India's leading travel management companies offering best-in-class products & services, sustainable shareholder value and an exciting workplace for employees.

The ITH vision is "To be India's leading Travel Company offering best-in-class products & services to customers, sustainable shareholder value and an exciting workplace for employees."

For more information: www.internationaltravelhouse.in

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International Travel House Ltd - Company Profile

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International Travel House Ltd: Overview

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International Travel House Ltd (ITH), is an associate company of ITC Limited, offers travel management services. The company’s major service offerings include business travel, air travel, car rentals, domestic and international holiday packages, destination management services, inbound and outbound business travel, and event management and conference services. ITH operates through a network of IATA Travel offices, car rental offices, travel counters, and partners. The company operates its offices in major cities such as Ahmedabad, Bengaluru, Chandigarh, Chennai, New Delhi, Hyderabad, Gurgaon, Indore, Kolkata, Mumbai, Noida, Pune, Vadodara, Amritsar, Coimbatore, Navi Mumbai, and Jaipur in India. ITH is headquartered in New Delhi, India.

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5 Differences Between Travel Nurse Recruiting and Permanent Staff Recruiting

Recruiting is a cornerstone of the travel nursing industry. It’s also a big part of staffing permanent nursing jobs. However, while both are engaged in recruiting healthcare professionals, they couldn’t be more different. Some of the differences are obvious and some are subtle or even hidden. Either way, all the differences have an impact on travel nurses. So in this article, we’ll take a look at 5 differences between recruiting for permanent staff jobs and recruiting for travel nursing jobs.

The Role of the Recruiter In Travel Nursing

The role of the recruiter is one of the most obvious differences between travel nurse recruiting and permanent staff recruiting. Every major healthcare employer and/or hospital has a team of recruiters to help them fill their permanent staff positions. However, you may not even encounter a recruiter when you’re looking for a staff position. If you do encounter a recruiter, then your contact with them will most likely be limited.

Much of a perm-staff recruiter’s time is spent communicating with teams within the organization to determine staffing needs and managing the sourcing process. In other words, they are engaged in finding potential candidates and forwarding them to hiring managers.

In some cases, a nurse may not have any contact at all with a perm-staff recruiter. When you do encounter a perm-staff recruiter it’s often nothing more than a quick phone call to answer a few standard questions and schedule an appointment for an interview. And once you land a permanent job, there’s very little chance that you’ll communicate with the recruiter ever again.

By contrast, travel nursing recruiters play a key role from beginning to end. In the early stages, travel nursing recruiters typically offer detailed explanations about the general aspects of travel nursing. They answer questions about pay packages, housing, taxes, jobs, contracts and more. And if they’re doing their job right, they also get to know the traveler on a personal level and find out precisely what the traveler is looking for in an assignment.  These initial conversations can sometimes last hours.

Once a job is secured, the travel nurse recruiter will likely be involved in the credentialing and onboarding process. They might even be involved in establishing payroll and benefits behind the scenes. Once the traveler starts the assignment, the recruiter will most likely continue to be the traveler’s point of contact for all service related issues. And the recruiter will certainly be involved in future contract searches.

The scope of a travel nurse recruiter’s role often depends on the size of the company. Recruiters at small and mid-sized companies are often responsible for everything. Recruiters at larger companies often have support teams responsible for handling much of the process. But either way, the travel nurse recruiter maintains a much more prominent role than the perm-staff recruiter. In fact, many travel nurses say recruiters will make or break your travel nursing experience.

How to Find and Evaluate Travel Nursing Recruiters

Travel Nurse Recruitment Approaches

One of the more subtle differences between travel nurse recruiting and perm-staff recruiting has to do with the range of recruitment approaches available to the recruiter. The perm-staff recruiter is most often engaged in a job-centered approach to recruitment. This means they are engaged in selling candidates on the merits of a particular job. Therefore, they are only interested in candidates who possess the qualifications for that particular job.

That said, it’s true that perm-staff recruiters often have multiple jobs to fill. However, the number of jobs that a perm-staff recruiter has available is relatively small and it doesn’t fluctuate that much. As a result, the perm-staff recruiter is focused on filling jobs that are open now.

By contrast, travel nursing companies typically have a much larger pool of jobs open at any given time because they work with hundreds or even thousands of healthcare employers. Moreover, the agency’s job orders are in constant flux with jobs opening and closing frequently. Travel nursing recruiters can certainly take a job-centered approach to recruiting and search only for candidates that meet the qualifications of a specific job. However, travel nurse recruiters are able to use other approaches as well.

For example, a travel nurse recruiter can take an advocate-approach on behalf of the traveler. In this scenario, the recruiter will find out what the traveler is looking for and then go about finding it. The difference is that the recruiter is not calling to pitch the traveler on a specific job. Instead, the recruiter is offering their services to help find the ideal position.

Travel nursing recruiters can also take a service-based recruitment approach. In this scenario, the recruiter attempts to sell candidates on the merits of working with their agency. The difference seems subtle on the surface, but this is a very popular approach among small and boutique agencies. Essentially, these agencies have access to far fewer jobs than their larger competitors, but they are able to offer more personalized service and potentially much higher pay.

The recruiter’s goal with this approach is twofold. First, become the traveler’s top choice should the stars align on the right assignment. Second, potentially convince the traveler to take an assignment that the traveler otherwise wouldn’t in order to receive a premium level of service.

Why does this matter for travel nurses? Well, it answers a few common questions regarding recruitment tactics in the travel nursing industry. Many travelers wonder why recruiters contact them without a specific job opportunity, or why they get so many calls from travel recruiters in general. After all, you’re phone isn’t ringing off the hook with perm-staff recruiters. The reason is that travel nursing recruiters must utilize all the recruitment approaches in order to build the large pool of candidates required for success.

How to evaluate pay packages

Competition Between Travel Nursing Agencies for the Same Job

One of the main reasons travel nursing recruiters need a large pool of candidates to succeed is that they are competing with recruiters from other agencies to fill the same jobs. Hospitals have always worked with multiple agencies to get their jobs filled. However, in recent years, the proliferation of Vendor Management Services has enabled hospitals to conveniently work with more agencies than ever before.

Meanwhile, perm-staff recruiters have exclusive access to the jobs they are recruiting for. Even if the hospital hires outside help to fill the permanent positions, it typically doesn’t make a difference to the perm-staff recruiter. As long as the jobs get filled, the perm-staff recruiter wins.

Of course, the increased competition in travel nurse recruiting has an impact on the recruiting process. Perhaps most notably, travel nursing jobs get filled much quicker on average than permanent jobs. There are often hundreds of companies with thousands of recruiters attempting to fill travel nursing jobs.

Moreover, the temporary nature of travel contracts simplifies the decision-making process for both candidates and hiring managers. Neither party needs to worry about long-term ramifications if something doesn’t work out. As a result, the vetting process tends to take far less time.

This high level of competition among agencies can sometimes result in travelers being submitted without their permission. The competition creates a race to submit candidates. It’s not always the best candidate that lands the job, often it’s the first qualified candidate to be submitted. So while recruiters know it’s wrong to submit a traveler’s profile without permission, they are sometimes unable to resist the urge.

Recruiters and agencies might also recruit for “ghost-jobs”. A ghost-job is a job that isn’t actually open. Agencies might post them to job boards or via social media. Similarly, recruiters might tell candidates they have a job opening that matches the candidate’s needs even though no such job is open.

Agencies and recruiters use these tactics for two reasons. First, they may have a high level of confidence the job will exist in the near future. By recruiting for it in advance, they’ll have everything ready to go so they can beat their competition to the punch. Second, recruiters may think they can convince a candidate to take a different assignment once the candidate has completed all of the agency’s paperwork.

Travelers rightly despise these tactics and there is no acceptable justification. And of course, these things rarely if ever happen when looking for a permanent staff job.

14 Ways Recruiters Betray The Trust of Travel Nurses

Access to Information About the Hiring Process

Travel nursing recruiters and agencies might be less likely to rely on these tactics if they had access to all the information about the hiring process. This is another difference between perm-staff and travel recruiting. Perm-staff recruiters have easy access to the number of candidates who have been submitted for a job opening, the viability of those candidates, where they are in the process, and all the other pertinent information.

However, travel recruiters don’t have access to all this information. Of course, they have access to the number of candidates that their own agency has submitted for a particular job, but they most likely don’t have access to the candidates submitted by their competitors. Moreover, agencies typically don’t have access to hiring managers. As a result, they have no way of knowing where the hiring managers are with the interview/offer process. And sometimes, travel recruiters don’t even know if a particular job is still open or not. This is why travelers sometimes find that a job is filled immediately after applying for it.

Travel Nursing Companies and the Hiring Decision

Of course, travel nursing recruiters don’t always know when a job is filled because travel nursing companies don’t actually make the hiring decisions. This is another key difference between perm-staff and travel recruiting. If it were up to the travel agency, every one of their qualified candidates would get hired for a job. The more people the agency has working, the more money the agency makes.

Instead, the agency’s role is to submit all their qualified candidates and let the hospital decide on the best fit. As a result, travelers should not be surprised to find that their agency has submitted multiple candidates for the same assignment. You may even find that your own recruiter has submitted multiple candidates to the same assignment.

Given the central role that recruiting plays in travel nursing, it’s important for travel nurses to have a solid understanding of the terrain in which recruiters operate. We hope this information helps in that regard. As always, we’d love to hear about your experiences with this issue. Please post them on BluePipes Forums to discuss with the community!

Related posts:

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• 15 Ways Travel Nurses Compromise the Trust of Recruiters Maintaining the trust of your travel nursing recruiters can pay...
• The Travel Healthcare Recruiter Training Platform Every Agency Should Consider Training travel healthcare recruiters to be successful is one of...

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ALEKSEI NIKOLAEVICH IAKOVLEV

Managing Director of LUKOIL Mid-East Limited

Career History:

1997-2007: Oil and Gas Production Operator

LUKOIL Perm LLC, Perm, Russia

August 2007 – March 2011: Deputy General Manager for Production

Oil Company "ESHPETKO", Cairo, Egypt

April 2011 – September 2014: Deputy General Director for Production – Chief Engineer

Karakudukmunai LLP, Aktau, Kazakhstan

September 2014 – July 2016: Head of Central Data Gathering

LUKOIL International Services BV, Dubai, UAE

July 2016 – August 2017: Deputy Regional Director for Production

Representative office of LUKOIL Overseas Uzbekistan Ltd., Tashkent, Uzbekistan

September 2017 – September 2019: Head of Division on Joint Operations Management of Overseas Activities

PJSC LUKOIL, Moscow, Russia

September 2019 – May 2022: Head of Department on Joint Operations Management in Central Asia, Middle East and North Africa

May 2022 – present: Managing Director.

LUKOIL Mid-East Ltd., Basra, Republic of Iraq

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