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The Hong Kong Polytechnic University - School of Hotel and Tourism Management

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For over 40 years, the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) has refined a distinctive vision of hospitality and tourism education and become a world-leading hotel and tourism school. The SHTM sets itself apart from other hospitality and tourism educational institutions by consistently earning a high standing in the upper echelons of international rankings. The School is a symbol of excellence in the field, exemplifying its motto of Leading Hospitality and Tourism .

The School is driven by the need to serve its industry and academic communities through the advancement of education and dissemination of knowledge. With a strong international team of over 90 faculty members from diverse cultural backgrounds, the SHTM offers programmes at levels ranging from undergraduate degrees to doctoral degrees. Through Hotel ICON, the School’s groundbreaking teaching and research hotel and a vital aspect of its paradigm-shifting approach to hospitality and tourism education, the SHTM is advancing teaching, learning and research, inspiring a new generation of passionate, pioneering professionals to take their positions as leaders in the hospitality and tourism industry.

International Faculty and World-class Programmes

Guided by a strong international team of over 90 faculty members from diverse cultural backgrounds, the SHTM offers undergraduate and postgraduate programmes in Hotel Management and/or Tourism Management leading up to Doctor of Philosophy (Ph.D.), Doctor of Hotel and Tourism Management (D.HTM), Master of Science (MSc) and Bachelor of Science (BSc).

State-of-the-art teaching and research facilities

Wholly owned by PolyU and an extension of the SHTM, Hotel ICON is a unique teaching and research hotel offering a fully integrated teaching and learning approach to education. Officially opened in September 2011, Hotel ICON is located in the same building complex as the SHTM campus.

As the world's first co-located, co-lead programme offered in a teaching and research hotel, Hotel ICON provides a dynamic environment to SHTM students who are privileged to use the hotel’s many opportunities for learning and research as a launch pad for their dreams. The School’s vision is to see them rise to become leaders of hotels, hospitality businesses and the tourism industry globally.

The Che-woo Lui Hotel and Tourism Research Centre houses a range of hotel and tourism management related reference and teaching materials, such as books, journals, magazines, statistical reports and conference proceedings to support research, teaching and learning functions of the School.

Tan Siu Lin Innovation Hub is equipped with state-of-the-art digital equipment and specialised software for the hospitality and tourism industry, ensuring an inspirational and flexible learning environment in which students are empowered to reach their full potentials. It ensures that SHTM students have experience using the latest technology available in the industry.

Bistro 1979 is a multi-function student-operated restaurant unit providing a “real-world” restaurant setting for students to build on the skill-sets required in F&B industry. It is also the venue for the Catering Studies Dining Society which welcomes their members and their guests. The training restaurant seats 66 persons, offering lunches and dinners during the semester according to the academic timetable.

Vinoteca Lab seats 41 persons. It is used for a variety of classes including wine appreciation. Students are taught a range of topics, from basic wine fundamentals to advanced regional and international wine knowledge and specialist skills in the F&B industry. Workshops organised by the Food and Wine Academy, an initiative by the SHTM and Hotel ICON, also take place here.

Research Excellence @ SHTM

The School's academic staff are very active professionally and have gained international recognition for their scholarship and research. SHTM staff members have published regularly in leading journals, and are widely represented on the editorial boards of more than 25 major journals. In addition, four international scholarly journals in the field of hospitality and tourism are edited from the School itself:

• Asia Pacific Journal of Tourism Research
• Journal of China Tourism Research
• Journal of Travel and Tourism Marketing
• Tourism Management

With the establishment of Hotel ICON, the SHTM's leadership role in hospitality research has been enhanced.  Research projects with different foci have already been implemented in the hotel. Three dedicated guestrooms – "Tomorrow's Guestrooms" – have been set up to facilitate more in-depth research into the application of advanced concepts in the field of hotel management for the advancement of the entire industry.

In the pursuit of research excellence, the SHTM established the Hospitality and Tourism Research Centre (HTRC) to further consolidate its research prowess, which has long been recognised as one of the School’s significant strengths. With a view to bridging the gap between hospitality and tourism theory and industry practice, the HTRC supports academic research for the advancement and development of hospitality and tourism knowledge on topics of importance to industry performance. It is a unique research-based platform with an expansive network of hospitality and tourism academics from the School and partner institutions, along with leading industry executives.

SHTM+ICON Consultancy

Combining the research prowess of the SHTM and the practical experience and endeavour of Hotel ICON, the SHTM+ICON Consultancy is established to offer professional hospitality related consultancy services to industry worldwide.

The mission of SHTM+ICON Consultancy is to engineer knowledge transfer to hospitality industry and educational institutes. The knowledge transfer includes management know-how, creative solutions, experiences in a practical setting, and capability of maintaining sustainable growth.

SUBJECTS TAUGHT AT SHTM, PolyU

Business & economics > Business & Management

KEY STATISTICS

Percentage of International students: 60% No. of students per staff: 16.2 Number of FTE Students: 1040 Student Ratio of Females to Males: 70:30

Our Doctor of Philosophy (Ph.D.) in Hotel and Tourism Management is designed for those who wish to base their research on theoretical insights. The cutting-edge programme offers advanced training based on individual interests and career aspirations, allowing students to develop the ability to complete significant research in specific areas. The SHTM’s intellectual and robust support environment encourages research collaboration between staff and students, with the results disseminated through scholarly publications and conference presentations. The Ph.D. programme prepares graduates for educational and research positions related to hotel and tourism management.

The Doctor of Hotel and Tourism Management (D.HTM)  programme attracts a wide range of professionals who wish to enhance their careers, from experienced practitioners and government representatives to academics from around the world. This ground-breaking programme offers a unique combination of subjects and research, and its flexible delivery is ideal for busy students. Internationally recognised, the D.HTM programme has a well-earned reputation for helping graduates to advance their careers by developing their innovation, creativity and research skills in an Asian context.

Offered by the SHTM in Hong Kong, EHL Hospitality Business School in Switzerland and the Conrad N. Hilton College of Global Hospitality Leadership at the University of Houston in the United States, the  Master of Science (MSc) in Global Hospitality Business  is an innovative educational programme in which students spend one semester each in Europe, Asia and North America to take advantage of these three outstanding faculties and campuses. More than a Master’s degree and more than a career booster, this tripartite programme provides students with an in-depth understanding of these three distinct markets and offers access to three strong alumni networks.

In an effort to give students flexibility and options, five flagship Master’s degrees are offered under the MSc Scheme in Hospitality and Tourism Management:

• The MSc in Innovation and Entrepreneurship in Hospitality  is designed for industry professionals who value the importance of an entrepreneurial mindset in encouraging innovation, creative changes and growth in times of rapid transformation. This unique programme intends to nurture industry leaders and entrepreneurs who will be positioned to lead hospitality innovation and entrepreneurship and ensure the sustainable development of the global industry.
• The MSc in International Hospitality Management gives students a strong business foundation for successful careers and creates international leaders, educators and researchers for the global hospitality industry.
• The MSc in International Tourism and Convention Management  offers many insights into the tourism and convention sectors, developing dedicated professionals who are equipped to lead the industry into the future.
• The MSc in International Wine Management  develops industry leaders, educators and researchers with a deep understanding of the latest trends in the wine industry. The programme is taught by leading academics and industry experts, such as Masters of Wine Jeannie Cho Lee, Steve Charters, Debra Meiburg and Sarah Heller, ensuring its relevance. Featuring residential study trips to renowned wine regions, the programme provides students with the opportunity to gain insights into some of the world’s fastest-growing wine markets.
• The MSc in Luxury Experiences Management  is designed not only for professionals in the luxury industry who strive to hone their knowledge and skills in this sophisticated market, but also for individuals who aspire to develop their career in this global industry. This exceptional programme aims to develop industry leaders and researchers who will be in a position to shape the landscape of luxury and lead it into the future.

Through these unique programmes, students develop industry best practices, management skills and research, taking them from theory to practice and ensuring that they have a competitive advantage in the field. The flexible means of delivery and study allow students to complete their studies in just one year.

The SHTM's MicroMasters in International Hospitality Management , a unique and highly distinguished Master's programme provided on the world-renowned edX online learning platform, continues to attract learners from around the world. This innovative online programme focuses on strategy creation and pragmatic implementation, problem identification and decision-making, supported by interdisciplinary theory and management applications. The MicroMasters programme is an innovative way to nurture talent to meet the industry's evolving needs. It is the perfect choice for anyone who wishes to retrain for the future global hospitality industry.

Our Bachelor of Science (BSc) scheme in Hotel and Tourism Management  is multi-disciplinary and equips students with the knowledge and skills for a broad range of complex, managerial and specialised work activities in the hotel and tourism industry. It features three specialisms: (i) Hotel Management (ii) Smart Tourism and Hospitality (iii) Event and Experience Management; and two secondary majors: (i) Artificial Intelligence and Data Analytics (ii) Innovation and Entrepreneurship. Students who are passionate about hotel management can immerse themselves in resort management, hospitality asset management, and revenue management, to name but a few topics. Those who specialise in smart tourism can learn about AI and smart service design in tourism and hospitality, and much more. Students with aspirations in event management can explore wedding planning, luxury management, and medical services experience management, among other pathways.

Students in higher education seek an international and dynamic learning environment in which they can fully realise their potential and have their talents recognised. The SHTM’s world-leading programmes are an ideal pathway to the highest levels of the hospitality and tourism profession.

Details and applications: www.polyu.edu.hk/study  

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Mission Moscow : A Conversation with Evgeny Kozlov

Mr. Evgeny Kozlov, Deputy Head Mayor of Moscow Government and Chairman of the Moscow City Tourism Committee, who has come to the city to attain BLTM, the annual prestigious travel event at the Leela Ambience Convention Centre, Delhi spoke with TW Editor Anirban Dasgupta on his vision and goal with the all-new tourism initiatives in Moscow.  

The bond between India and Russia has a long history of culture, literature, love, and of course politics. But recently, there has also been a lot of talk about Gastronomical tourism. Any personal experience with this?

My personal take on the bond between India and Russia stems from my recent experience of trying authentic Indian cuisine in Moscow. I thoroughly enjoyed the spicy flavours of the Curry dish I tried and it left a lasting impression on me. This made me appreciate the cultural exchange between our two countries even more. I believe that Moscow, being a culinary hub, is a great place for people from all over the world, including Indian visitors, to immerse themselves in our rich history and culture. It’s a unique experience that brings people together and showcases the diversity of the gastronomic universe. Moscow has a thriving food scene with various international cuisines to explore, from Chinese to South African and Latin American. This culinary diversity reflects the open-mindedness and curiosity of the Russian people when it comes to trying new types of food. Moscow truly has something for everyone, and I encourage Indian tourists to come and indulge in this gastronomic journey.

  How optimistic are the post-pandemic recovery figures?

After the Covid-19 pandemic, we have witnessed a remarkable recovery in tourism in Moscow. In fact, we have been able to restore 90% of the pre-pandemic tourist flow. In the first half of 2023, almost a million foreign tourists visited Moscow, with over 600,000 of them arriving during the summer season. Among the non-CIS countries, China has led the way in terms of tourist traffic, followed by Iran, the United Arab Emirates, Turkey, and India. Prior to the pandemic, India’s tourist flow was steadily growing at a rate of 12-15% annually. Although we faced challenges during the pandemic, we have now put in place all the necessary conditions for a successful recovery. Moscow is known for hosting numerous international exhibitions, forums, congresses, and conferences, attracting approximately 3.6 million business visitors in the past year alone. Among these visitors, India ranks third in terms of foreign business tourists in Moscow. To further promote tourism, we have initiated the MICE Ambassadors training program in India, which aims to assist Indian businesses in exploring opportunities and selecting relevant events in Moscow.

  Can you please share your vision for future tourism development in Moscow?

Thank you for asking this question. I have a multi-faceted vision for the future tourism development in Moscow.

Firstly, I believe that tourism should provide a personal and authentic experience for each individual. Therefore, customization of experiences is crucial. For business tourists, we aim to offer special infrastructure facilities that cater to their specific needs and requirements. We are closely collaborating with infrastructure providers to ensure seamless experiences for those visiting Moscow for business purposes. On the other hand, when it comes to leisure or family tourists, we recognize the importance of providing a support system and guidelines for those traveling with their families, especially children. We are working with museums, theatres, and restaurants to customize their services and products to cater to tourists of all ages, including children. Furthermore, I envision rearranging tourism in Moscow to encourage visitors to delve into the history and heritage of our country. A significant part of my tourism goal is to motivate and inspire the youth and younger generations to travel to Russia. This involves providing affordable pricing for accommodations, entertainment, museums, and other attractions.

We are already constructing tailor-made infrastructure that specifically targets the young generation in Russia, and by next year, we plan to extend and promote these offerings to international young visitors as well. By rebranding the image of Moscow as a destination for longer stays, relaxation, and enjoying various facilities, we aim to change the perception that it is merely a transit or stop-over city. Lastly, the beautiful weather in Moscow during the summer months provides an opportunity to create delightful memories for tourists. I want every visitor to experience the sunshine, green landscapes, parks, cafes, restaurants, swimming pools, and sports facilities that Moscow has to offer during this time.

In summary, my vision for the future of tourism in Moscow revolves around creating customized travel experiences for every type of traveller.

How do you prioritize sustainability and responsible tourism practices in the development of business tourism?

How easy or difficult is it to get a Visa for an Indian Tourist at present?

Acquiring a Visa for Indian tourists has become easier with the introduction of the e-visa system. Since its launch in August 2023, more than 30,000 tourists have already utilized this system. The e-visa offers several advantages over traditional visas, such as avoiding the need to visit consulates or embassies. The application process only requires a digital photograph and a scan of the passport data page. The e-visa has a validity period of 60 days from the date of issuance, with a maximum stay of 16 days in Russia. This convenient and streamlined process is available to citizens of 55 countries, including India. Indian tourists are currently ranked third in terms of business travellers from outside the CIS countries visiting Moscow.

Author: Anirban

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UN Tourism | Bringing the world closer

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COMMITTEE FOR TOURISM - MOSCOW CITY GOVERNMENT

Country: Russian Federation

Website: https://www.mos.ru/tourism/

Tourism Web Portal

About the portal.

A technological tool for effective communication between the leading players in the Moscow tourism market and representatives of the foreign/regional tourism industry through online events. OBJECTIVES: • Building long-term cooperation with foreign/regional representatives • Raising awareness among foreign/regional representatives of the tourism industry of the tourism opportunities, measures and attractiveness of the city of Moscow in the field of tourist infrastructure development

Moscow City Tourism Committee

The Tourism Committee, or Mostourism, is the executive body of the Moscow City Government that oversees tourist activities in the capital. The Committee is responsible for legislative initiatives, congress and exhibition activities, and event and image projects. As the brand manager for an attractive tourism image for Moscow, Mostourism constantly analyses global trends, offers Russian and foreign tourists what they want, and also uncovers new opportunities for the capital in terms of interesting and rewarding leisure activities.

ANO «Project Office for the Development of Tourism and Hospitality of Moscow»

Syundyukova Yulia [email protected] Mezhiev Magomed [email protected]

Video materials about Moscow

• General Information

Moscow CityPass

The Moscow CityPass is a tourist card that gives you free entry to more than 40 top attractions in the Russian capital, including the Kremlin and Saint Basil's Cathedral.

Included attractions

The  10 most popular attractions  included with the Moscow CityPass are:

• Saint Basil's Cathedral
• Bunker-42 Museum
• Tretyakov Gallery
• Tsaritsyno Palace Museum
• Museum of the Patriotic War 1812
• State Historical Museum
• Great Wooden Palace of Tsar Alexis I in Kolomenskoye
• Moscow Sightseeing Bus Pass
• Moscow River Cruise

Moscow CityPass Prices

You can buy the Moscow CityPass for a duration of 1, 2, 3 or 5 days depending how long you're planning to spend in the city.

Is it worth it?

Entrance into these attractions is worth much more than the cost of the CityPass, yet it offers even more, for example, the Pushkin Museum , the Museum of the History of Vodka and the Museum of Contemporary History , among others, plus discounts at restaurants, shows and shops. If you're already planning to visit these sights, then it's well worth buying the CityPass to save money on tickets.

Where to buy the Moscow CityPass?

You can buy your   Moscow CityPass online in advance  via our website . Then, all you need to do is collect it from the Komsomolskaya Tourist Information Centre  (Komsomolskaya Square, 5-1), near the Komsomolskaya metro station. The office is open from 9 am until 8 pm.

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THE 10 BEST Moscow City Tours

City tours in moscow.

• Private Tours
• Walking Tours
• 5.0 of 5 bubbles
• 4.0 of 5 bubbles & up
• 3.0 of 5 bubbles & up
• 2.0 of 5 bubbles & up
• 3rd Transport Ring (TTK)
• District Central (TsAO)
• Garden Ring
• Good for Big Groups
• Good for Couples
• Budget-friendly
• Good for Kids
• Good for a Rainy Day
• Good for Adrenaline Seekers
• Hidden Gems
• Honeymoon spot
• Adventurous
• Things to do ranked using Tripadvisor data including reviews, ratings, photos, and popularity.

1. Moscow Private Tours

2. Moscow through the Eyes of an Engineer

3. Moscow Free Tour

4. Spanish Guide Moscow - Day Tours

5. Bridge to Moscow

6. Go Russia Travel Company

7. Privilege Tour

8. Moscow Navigator

9. Put-in Tours

10. Walks With Folks

11. Moskovskiye Gulyaki

12. Moscow Bike Tours

13. Happy Moscow Tours

14. Tour of Moscow - Day Tours

15. Kremlin Tour

16. IdeaGuide - Your Personal Guide in Moscow

17. Tsar Visit

18. Excursions in Russia

19. Moscow Greeter

20. VikiTours

21. MoscowMe

22. Gulyayem po Moskve

23. Tour Gratis Moscu

24. Tour-Moscow

25. Gorodskoi Voyazh

26. Rusiatourmoscu

27. Moscow 360

28. Express to Russia

29. Russia With Love

30. Angel Taxi - Day Tour

What travelers are saying

• Put-in Tours
• Spanish Guide Moscow - Day Tours
• Walks With Folks
• Happy Moscow Tours
• Moscow Bike Tours
• IdeaGuide - Your Personal Guide in Moscow
• Moscow Private Tours
• Tour Gratis Moscu
• Moscow Free Tour
• YourLocalGuide Moscow
• Moscow Navigator
• Moscow through the Eyes of an Engineer
• Angel Taxi - Day Tour
• Your Moscow Guide & Driver
• Excursions in Russia
• Vadim Pavlov Guide and Driver in Moscow

• Partner with AGBI

Moscow courts UAE to bump up inbound tourism

• Moscow targetting UAE tourism
• International visitors 10% of total
• Gulf tourists spend more

Moscow aims to double the number of annual visitors from the UAE this year, to expand its international tourist base amid headwinds such as the war with Ukraine. 

Bulat Nurmukhanov, head of the International Cooperation Division at Moscow City Tourism Committee (MCTC), told AGBI that while the Russian capital’s domestic tourism has broadly recovered since the pandemic, international tourism has yet to do so. 

Moscow received 24.3 million visitors in 2023, he said, of which 2.3 million were international and the rest were from elsewhere in Russia. In 2019, Moscow recorded 25 million visitors, of which four million were from overseas.  

• In Dubai, it looks like the Russians are staying
• Moscow still a key destination for Middle East tourists
• UAE-Russia trade grows as Putin arrives in Gulf

“Despite the challenges Moscow faces today, it has almost recovered its pre-Covid visitor flow of 2019 – our best year for the industry, helped by the effect of hosting the Fifa World Cup in 2018,” Nurmukhanov said.  

“But most of these are domestic tourists. We hope that by working with new markets such as the UAE, we can restructure the international tourism base and attract more visitors from the Emirates and wider GCC.”

Moscow has yet to calculate the number of visitors from the UAE last year, but it is a small proportion of the overseas total, according to Nurmukhanov. However, it is an important source market because of its higher-than-average spend per visit. 

“They’re helping load Moscow’s five-star hotels”, he said. These are not as popular among domestic tourists and other nationalities as three and four-star hotels. 

Last summer, MCTC revealed that tourists from the Middle East accounted for more than 30 percent of Moscow’s total tourist flow from outside the Commonwealth of Independent States in 2022. 

“Middle Eastern countries are among the most promising markets for inbound tourism,” the committee noted. 

In the UAE, the number of Russian tourists and investors leapt in the year after Moscow’s invasion of Ukraine, as Russian businesses sought a safe haven free of sanctions imposed on them by the West. 

Bilateral trade between the two countries has also risen sharply , by 63 percent between January and September 2023 to $9 billion, according to Russia’s government. 

Nurmukhanov said: “We’re already receiving a decent amount of tourists from the UAE and want to make sure that now, we adapt our infrastructure and design new hospitality products, entertainment and offerings that will be in their interest.” 

The strategy includes enhancing relationships between Moscow and UAE hotels, travel agents and tour operators; improving restaurants’ halal offerings; translating menus and other literature to Arabic, and promoting popular activities such as bear hunting, helicopter trips and horse riding.  

Some Moscow hotels even help GCC tourists to purchase warm clothing for their trip, Nurmukhanov said. Gulf visitors can obtain visas on arrival in Russia, and in November a rapid e-visa service was extended to other countries.  

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Best things to see and do in Moscow

Moscow is the capital of Russia and is one of the most popular tourist destinations in Asia. It’s rich and complex history is a constant reminder of its strategic position between Europe and Asia and makes it one of the cities you should visit once in your life. In terms of the many iconic landmarks, the delicious cuisine, and the characteristic, colorful architecture it has, Moscow is full of surprises for first-timers and seasoned travelers. Apart from the main attractions, it has like the Kremlin or Red Square, Moscow has many hidden gems for you to discover on your free walking tour with your local guide. 

On any of the free guided tours we offer in Moscow , you will be able to find a selection of many tours which are available in different languages and at different times of day, like the morning, afternoon, and evening. Since Moscow is such a large metropolis, getting your bearings by doing a guruwalk with a local guide who will show you all Moscow’s hidden gems is a great idea. This way you get to learn as much as possible about the local culture and way of life. A trip to Moscow wouldn't be complete without visiting iconic places like St Basil’s Cathedral, Lenin’s Mausoleum, the Pushkin State Museum of Fine Arts, or the State Historical Museum, before getting some fresh air at Gorky Park, the medieval church of Kolomenskoye, or shopping at Izmailovsky Market. Don’t miss visiting the Cathedral of Christ the Saviour, the Bolshoi Theater, or checking out the Tsaritsyno Museum-Reserve. 

Many travelers have left their r eviews and opinions about the local guides , gurus, and the routes they walked. If you have any questions about the routes or what is included in the tour, check out their opinions. 

Free walking tour near Moscow

Others cities to visit after moscow, where are you traveling to.

Quick Access

• PolyU 85th Anniversary
• About PolyU
• PolyU A to Z
• Research at PolyU
• Study at PolyU

• Undergraduate Programmes
• Taught Postgraduate Programmes
• Research Postgraduate Programme
• Mainland China Programmes
• Subject Syllabi

Academic Staff

• Administrative Staff
• Research Staff
• Staff Intranet

Experience and Opportunities

• Academic Advising for degree students
• Academic Achievement Award
• Career Services
• Work-Integrated Education
• International Student Exchange
• Club Managers' Association SHTM Student Chapter
• ESD HK SHTM Student Chapter
• HFTP HK SHTM Student Chapter
• Institute of Hospitality Hong Kong Student Chapter
• PATA Hong Kong SHTM Student Chapter
• SHTM Event Society
• SHTM Students' Association
• The Bacchus : SHTM Wine Society
• SHTM Mentorship Programme
• Scholarships

Research and Consultancies

• Hospitality and Tourism Research Centre
• SHTM+ICON Consultancy
• Tomorrow's Guestrooms
• Research Horizons

Industry and Alumni

• Executive Development Programme
• Hong Kong PolyU Winter School
• SHTM Alumni Association
• Outstanding Alumni Award of PolyU SHTM

News and Events

• Horizons Magazine
• SHTM Update
• Photo Gallery
• Video Gallery
• Message from Dean of School
• World-class Hotel and Tourism School
• Mr and Mrs Chan Chak Fu Building
• Tan Siu Lin Innovation Hub
• Student Hub
• Che-woo Lui Hotel and Tourism Resource Centre
• Bistro 1979
• Vinoteca Lab
• The Food and Wine Academy

Associate Professor

• Phone +852 3400 2321
• mail [email protected]

Dr Ying Wang is an Associate Professor at the School of Hotel and Tourism Management. Prior to joining the school in August 2022, she was an Associate Professor and the Higher Degree Research Convenor at the Department of Tourism, Sport and Hotel Management, Griffith University, Australia, where she obtained her PhD in tourism management.

Dr Ying Wang specialises in destination management and marketing, with a particular interest in the consumer perspective. Her expertise extends to hotel management focusing on HRM and performance management. Her research uses a variety of methods, ranging from qualitative methods of interviews, participant observation, focus groups, and analysis of travel blogs to the quantitative techniques of large-scale survey and experimental design. Her recent projects utilise big data and physiological measures, such as eye-tracking and EEG data.

Dr Ying Wang is an Associate Editor for Journal of Hospitality and Tourism Research and a member of the editorial review board of Journal of Travel Research. She has taught courses at undergraduate and postgraduate levels and in the tourism, hospitality and event management majors. Prior to academia, she worked in the business and hotel sectors in China

Education and Academic Qualifications

Professional qualifications.

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