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Our mission, our expertise.

At Claudia's Travels Agency, our mission is to provide you with unforgettable travel experiences that are tailored to your interests and needs. We believe that travel has the power to transform and enrich our lives, and we're committed to making it accessible to everyone.

Our team of travel experts have a wealth of knowledge and experience, and are dedicated to helping you plan your dream vacation. We'll work with you to create a personalized itinerary that includes the best destinations, activities, and accommodations to suit your tastes and budget.

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Claudia Bellinger

Family couples and international travel specialist.

With a professional background in customer service, I understand that clients want a variety of "custom-tailored" vacations. I try to create unique itineraries and travel packages that appeal to clients' individual interests. My dad was a United Airlines employee for 40 years, and I have spent my life traveling. I love to share my knowledge of different destinations. Italy, Ireland, France, Spain, Northern Europe, and Switzerland have been my most recent favorites to visit and to plan!

I call on my personal experiences to help plan distinctive experiences for my clients. I also follow through with hands-on assistance, if necessary, to solve any problems. Recently, I was alerted that my clients' scheduled flight had been cancelled. I called them immediately and was able to find a better non-stop flight for them the next morning. With my help, they were able to find comfortable overnight accommodations, compliments of the airline.

I love working with multi-generational families, but I serve many types of clients, including couples and honeymooners, independent adventurers, luxury travelers and cruisers.

One of my favorite assignments was for a three-generation family of seven traveling to Europe. The trip evolved to be an 11-night Mediterranean and Greek Island cruise, followed by a 12-night land vacation to Italy, with stops in Rome, Florence, Venice, and Lake Como. It required a lot of planning and coordination, with multiple tours, hotels, trains, transfers, and dinner reservations. I even found them a place to do their laundry in Rome! It was a privilege to work with them to plan this once-in-a-lifetime trip, and they all had a fantastic time. 

I have completed multiple online training courses for certification with Globus, Europe Express, Pleasant Holidays, Windstar, Viking, Avalon, Disney, Norwegian Cruise Lines, Celebrity Cruise Lines, Virgin Voyages, Royal Caribbean, Princess Cruise Lines, and Vacation Express. I also have earned destination expert certificates for Hawaii, Italy, the United Kingdom, Mexico, and the Caribbean.

Because I live in Schaumburg, Illinois, I have become adept at scheduling trips that involve multiple airplane flights, and I feel I excel at planning vacations that include multiple destinations. It is sometimes a challenge, but one that I relish to provide my clients with memorable vacations. I listen to my clients to help them plan a trip they have always dreamed of. I look for good value and treat my clients as friends. I truly want them all to make memories that last a lifetime. 

I have gained experience working with families of all ages, and I understand the concerns of different generations. I especially enjoy planning multi-stop European and Hawaiian vacations, because I enjoy that kind of travel so much myself! My expertise can also help guide clients who desire luxury and all-inclusive vacations, cruises, or rental villas in resort locations. 

Because I love what I do, I spend most of my days working on travel plans for others, but in my free time, I enjoy boating, hiking, trying new restaurants, dog parks, and spending time with my family and two young grandchildren.

If you’re ready to get started planning the trip you’ve been dreaming about – contact me today! 

Travel The World with Our Help

With over 50 years of world travel experience, let us help you plan your dream vacation. We look forward to working with you, listening to you and providing you with first class service and support! Call or email today!

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As a dedicated travel advisor, I can help you plan a vacation perfectly tailored to your desires and save you time, offer the best value, and find the perfect destination for your next trip. I’m excited to connect and will contact you soon to start planning all the details!

I am well-versed in the fun and rigors of traveling. Excited about helping other people plan and book their dream vacations.

Whether you’re looking for a cruise, plane tickets, accommodations, or the whole package, I have you covered! Simply tell me where you want to go and I’ll help you figure out the rest. I work directly with other suppliers and vendors to get the best deals.

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While working with me, I want you to be completely happy with the experience. If you have questions about any services, or even travel tips, get in touch! Goal is to have you continue to book with me for many years to come.

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Travel has become more complicated, but we are here to guide you through it. Our expert consultants know where you can travel and use their wealth of knowledge to help you make the best decisions for your trip.

• Unique Life Experience

I specialize in offering once in a lifetime experiences that will create lasting memories.

• Stress-free Personalized Trips

Travel is different for everyone. I want to make sure that you are getting the most from your trip by crafting the dream vacation that is perfect for you.

• Incredible Detail and Service

We’ve got your back. In the event something does come up. Support is here to help make sure your trip is not interrupted.

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Have more questions? We’ll find you the answers. Whether you’re ready to book a trip now or simply want to learn more about travelling offers, our consultants are available to help.

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Claudia Fernandez-Davila

Claudia Austin is a hospitality and travel professional with more than 15 years of experience. Born and raised in San Francisco, CA with a love for hotels, she worked at some of the best the city has to offer. From a concierge at the Sir Francis Drake to Guest Services Manager at the CLIFT to Front Office Manager at the InterContinental Mark Hopkins, she understands how important it is to exceed client's expectations and places a strong emphasis on providing excellent service.

Claudia and her husband made the move to Los Angeles in 2012. This is where she transitioned from hotels to travel consulting. Working in Beverly Hills for American Express Travel, she was able to combine her hospitality experience with selling travel and made many new contacts. Travel has always been a big part of her life, having been to Nicaragua and Peru frequently as a child to visit family. These experiences led to being very curious about the world and that curiosity has sent her to many parts of Europe, Africa, Central and South America, and the Caribbean. She hopes to explore some countries in Asia soon! Claudia knows that all clients have different expectations when traveling and works very closely with them to curate the perfect trip.

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Claudia Austin Travel is a boutique travel agency that specializes in customized trips for the discerning traveler. All trips are tailored to your specific tastes and requests. It all starts with a call to learn more about what kind of a traveler you are, where you’ve been, your favorite travel memory, the activities you enjoy, and even your favorite cocktail. Claudia A. Fernandez-Davila is a hospitality and travel professional with more than 15 years of experience. Born and raised in San Francisco, CA with a love for hotels, she worked at some of the best the city has to offer. From a concierge at the Sir Francis Drake to Front Office Manager at the Mark Hopkins, she understands how how important it is to exceed client's expectations.

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Travel better, your extraordinary vacation begins here.

No matter where in the world you want to go, we can help get you there. Our experienced agents will take the time to answer your questions and listen to your ideas, before making expert recommendations that fit your budget. We believe extraordinary vacations begin with careful planning, that's why we are devoted to ensuring our clients always have the best possible experience—both before they leave and while they're away.

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Claudia van Deutekom

YourTravel - Claudia van Deutekom

Mijn motto is  ‘ontzorgen en verzorgen’

Even voorstellen

Mijn naam is Claudia van Deutekom en ik ben op 30 augustus 1970 geboren. Sinds 1989 ben ik werkzaam in de reisbranche.

Op 1 september 2016 ben ik begonnen als Zelfstandig Reisagent bij YourTravel.  Ik heb dus zeer ruime ervaring in het verzorgen van vakantiereizen. Ik weet wat er speelt in de reiswereld en ik heb de afgelopen jaren een waardevol netwerk opgebouwd. 

Mijn werk doe ik met heel veel passie en plezier. Ik vind het altijd leuk om klanten te helpen bij het uitstippelen van hun vakantie. Ik sta altijd voor u klaar en ik neem u het werk uit handen. 

Mijn werkwijze

Elke reis volledig volgens uw wensen

U hoeft niets uit te zoeken of te regelen. Dat doe ik graag voor u. Ik kan elke reis voor u samenstellen, volledig volgens uw wensen. Maar ook een pakketreis uit een gids of een losse vlucht kan ik uiteraard voor u regelen.

Door de vele studiereizen die ik gemaakt heb en door eigen vakantie ervaringen ben ik in staat een goed en uitgebreid advies te geven. Ik vind het erg leuk mensen enthousiast te maken voor al het moois dat de wereld ons biedt. 

YourTravel is een franchise organisatie aangesloten bij de ANVR en SGR , wat u een stuk zekerheid en garantie biedt.

Heeft u nog geen concrete bestemming maar wel een budget in gedachten (of juist wel een bestemming maar nog geen accommodatie op het oog) ook dan kunt u bij mij terecht.

Wat voor reis u ook zoekt, ik kan het zeker voor u regelen & u helpen bij een passende vakantie organiseren! Als u mij uw droomreis laat verzorgen, hoeft u alleen nog maar te genieten. Ik regel alle zaken eromheen zodat u zorgeloos op reis kunt.

Als u dit wenst, kan ik bij u langskomen voor een persoonlijk advies. Contact via email, telefoon of direct een vrijblijvende offerte aanvragen is uiteraard ook mogelijk. U bent in ieder geval verzekerd van mijn persoonlijke service.

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4110 S Maryland Pwy

Las Vegas, NV 89119

University, Eastside

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Claudia Galvan Renteria G.

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Especialista en vuelos Nacionales e internacionales; Latino America, Europa y Africa. Paquetes Vacacionales a todo el mundo. International Fligth tickets & Tour Packages. Envios de Paquetes a Mexico Centroamerica …

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TERRIBLE AGENCY! Do not do business with this lady. My mother purchased a plane ticket through this agency and when she showed up to the airport she was told the plane ticket was never paid for. When we called Claudia to fix the issue she was out of the office on "vacation". We then had to purchase ANOTHER ticket for my mother to leave. Horrible experience, would never do business with this lady ever again.

Las Vegas Elite OffRoad

Tavia M. said "THE BEST experience - great price for plenty of drive time. They picked us up from the hotel on time and we stayed on schedule throughout! Just enough explanation on safety etc. I went with my husband as well as my brother and his…" read more

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Protect Your Trip »

What to do if your flight is canceled.

Follow these steps in the event your flight is canceled.

Flight Canceled or Delayed? What to Do

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Key Takeaways

• If your flight has been canceled, you are entitled to a full cash refund per federal law.
• Using the airline's app or calling an international airline number is often the quickest way to get help.
• The DOT Cancellation and Delay Dashboard shows what each major domestic airline will or will not provide in the event of a cancellation or delay.

If your flight has been canceled, read on for step-by-step instructions on how to rearrange your travel plans and/or claim compensation.

What to do if your flight is canceled

1. get on the airline's app – or make an international call.

First, pull up the airline's app on your phone. Most airline apps allow you to easily rebook your flight for free, provided you can supply your six-character reservation code. Getting in line to speak with an agent and calling the airline while you wait is also a good idea (albeit slower than using an app), and social media messaging, texting or WhatsApp may prove helpful. "During times of mass travel disruption, you should try all different avenues for getting help," says Nick Ewen, director of content at The Points Guy.

Ewen also recommends a lesser-known tactic: calling the airline's international numbers. Airlines have offices in Canada, Mexico, the U.K. and more. "While it can be costly, you can often get through to an agent more quickly," Ewen says.

Note that, depending on why your flight was canceled, finding seats on a new flight may alter your travel plans considerably.

2. Book a hotel

Next, determine if you need overnight accommodations. "If you were originally booked on the last flight of the night and there are no other options, grab a hotel room near the airport before they're all taken," Ewen advises.

3. Ask for a refund

If the airline cancels your flight or it's "significantly delayed" (a term currently defined on a case-by-case basis) and you're forced to change your travel plans, the Department of Transportation requires airlines to provide a full refund. Unfortunately, getting a refund can be a lengthy and frustrating process. Most airlines will instead offer a credit for future travel, but be wary of these, since they often come with limitations such as blackout and expiration dates.

When you're able to get a refund, note that it covers the total cost of airfare only and does not include other expenses associated with your trip.

If you believe you're entitled to a refund and the airline denies it to you, you can and should file a complaint with the DOT .

4. Reference the DOT Cancellation and Delay Dashboard

While you're entitled to a full refund, other flight cancellation policies may vary by airline. Go to the DOT's Cancellation and Delay Dashboard to see what each major airline will and will not offer in the event of a controllable cancellation.

Tips on Trips and Expert Picks

Travel tips, vacation ideas and more to make your next vacation stellar.

What to do if your flight is delayed

In the event your flight is delayed, airlines are not legally obligated to give you a refund unless the DOT determines the delay to be "significant." But here's what you can do:

Research other flights

Investigate what other flights on that airline are headed to your destination and ask an agent if they can get you on one of them (without charging change fees). Also be sure to look into what's available on other airlines: If your original airline doesn't have any flights available on your departure date, an agent may be able to book you on a flight with a different carrier at no additional cost to you. Note, however, that airlines are not legally required to do this.

Inquire about other compensation

If you've been stranded at the airport for several hours, check in with an agent and reference the Commitments for Controllable Delays section on the DOT's Cancellation and Delay Dashboard – regardless of whether you're able to get on another flight. Some airlines may provide amenities such as vouchers for meals or overnight accommodations.

Frequently Asked Questions

"The main causes for flight disruptions are bad weather, understaffed air traffic control, and factors within the airline’s control,"  says Katy Nastro, a spokesperson at Going.com, formerly Scott's Cheap Flights. She explains the following:

• Weather:  This is outside of the airline's control and is the single biggest reason for why we see flight disruptions. We saw this play out over the winter holidays in 2022, and even to some extent during the 2023 holiday season. Even if the weather is accurately predicted, it cannot be controlled, which means at times flight disruptions are unavoidable.
• Understaffed air traffic control:  The U.S. air travel industry has made strides in pilot hiring year over year, but when it comes to air traffic control, we are still down roughly 1,000 fewer air traffic controllers from a decade ago. New York metro area airports specifically have felt the brunt of this deficit, so much so that airlines were permitted to reduce schedules without penalty from the summer until the end of Q4 in 2023. At its lowest, the decrease in flights in the New York metro area resulted in about 11% fewer flights per day. With less trained staff, current air traffic controllers are stretched to the limit, and schedule reductions only temporarily solve this problem. Even with aggressive hiring efforts, training takes time and will not be a quick fix.

It's almost impossible to avoid canceled or delayed flights these days. But there are a few things you can do when booking flights to lessen your chances for travel disruptions.

Keep tabs on your aircraft: On your departure date, check your flight information before heading to the airport. You can keep a watchful eye on the flight's status – including the aircraft scheduled to operate your flight – using the airline's app or a third-party app such as FlightAware Flight Tracker (which also offers a website ), FlightRadar24 or TripIt Pro.

"As an example, if you're flying from Orlando to New York, and your plane is flying in from Chicago, the initial flight from Chicago to Orlando might be delayed (or canceled) before yours is," Ewen explains. "Airlines will try to find replacement aircraft in that case, but if you can identify a potential cancellation before it officially happens, you may be able to get rebooked ahead of the other 100-plus passengers on your flight."

Consider an alternate airport: When booking your flight, you may consider flying out of a different airport than the one you typically depart from. For example, a small regional airport with limited routes may mean less travel delays and hassle overall – or it may be worth driving further to another international airport for a nonstop flight to your destination rather than opting for a connecting flight close to home.

Fly in the morning: While flight disruptions are unpredictable, historically fewer cancellations and delays occur in the morning.

Avoid weekend travel: Fly on off-peak days like Tuesday or Wednesday. You'll often find cheaper flights on these days, too.

Opt for longer layovers: If you need to take more than one flight to reach your destination, book a flight with a longer layover to provide enough time to make your connecting flight. Keep in mind that at some airports you may need to go through security or customs for your connection. For longer journeys, you can reduce the risk of missing connecting flights by planning a city stopover. For example, Icelandair offers Iceland stopovers for no additional airfare.

Consider a credit card with travel protections: You don't need to be a frequent traveler to take advantage of credit card travel protections and perks. Here are a couple options to consider:

• Chase Sapphire Preferred :  This travel credit card ($95 annually) provides coverage for delays and cancellations when used to book flights. It also provides other travel protections such as delayed baggage coverage. "Even someone who travels just once or twice a year can still get phenomenal value from this card," Ewen says.
• American Express Platinum Card :  This card ($695 annually) offers travel insurance that reimburses some nonrefundable expenses like hotel accommodations, meals and other essentials as long as the trip was purchased using the card.

When choosing a travel credit card, you should also pay attention to other benefits. Even the most basic airline credit cards can offer travel perks like discounts on in-flight purchases and waived baggage fees, while premium travel credit cards (which require a higher annual fee) can include access to an airport lounge with food, drinks and Wi-Fi. Some also provide a concierge service to rebook flights or built-in trip insurance to cover unforeseen expenses.

Purchase travel insurance: If your credit card doesn't include travel protections, consider purchasing insurance with flight coverages – even a cheap travel policy can help protect your investment. Covered reasons include a travel carrier delay and loss or theft of travel documents, among other scenarios. If you're interested in purchasing a policy, you can browse the best travel insurance companies here .

Talk to a travel advisor: "Booking directly with your travel advisor provides more leverage and support if something goes wrong," explains Jessica Parker, founder of Trip Whisperer . "We can advocate for a better outcome should there be cancellations or hiccups in the itinerary."

Charlotte French, owner of Cavatica Luxury Travel , agrees, sharing this recent example: "My clients were booked on a nonstop United Flight from Tokyo (HND) to EWR (Newark) in business class, when it was canceled (due to technical issues). The clients were waiting in line to find other options for their return flight home; however, these were very limited. In parallel, I was able to speak to the United Airlines corporate desk (as a travel advisor) and was able to secure them in business class on a flight out of Tokyo the same day."

Avoid checking luggage: Travelers who only travel with a carry-on bag and/or personal item (such as a backpack or purse) that meet carry-on size restrictions will have the most flexibility in rebooking – and will also avoid the chance of lost luggage, another common issue. Some carriers will try to move checked luggage to a later flight for you and will make every effort to keep you and your belongings together. However, when airlines don't have interline agreements with other carriers, you'll have to allow enough time to retrieve and recheck your own luggage.

The number of canceled flights recently fell to its lowest rate in at least a decade — a welcome change for air travelers, especially following COVID-19-era travel disruptions.

Still, flight cancellations will always be inevitable, especially during the busy summer travel season. Summer 2024 is shaping up to be especially busy. "It was the busiest March on record for air travel according to the TSA," explains Nastro. "It also had the tenth busiest day on record, which is pretty significant since it is not a 'peak period' and is generally considered off-season in the Northern Hemisphere. If this trend continues, we are likely in for the busiest summer on record when it comes to air travel."

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Claudia Looi

Izmailovsky Flea Market: The Best Souvenir Shopping Place in Moscow

By Claudia Looi Leave a Comment

Matryoshkas

For discerning travelers who want the best souvenirs at rock bottom prices, Izmailovsky flea market is a must-visit place in Moscow. It is located in the outskirts of Moscow, a 15-minute train ride from Kremlin and three minutes walk from the Izmailovo Hotel Complex. A far cry from the upscale stores of GUM in Red Square and Petrovka Boulevard, Izmailovsky is a down-to-earth shopper’s paradise.

Our travel leader Erik from Tucan Travel bought an ushanka for his brother in his last trip. He suggested my son should save his money and get the ushanka from the same vendor at Izmailovsky too on the Saturday before we left Moscow to take the Trans Mongolian train to Irkutsk.

Ushanka seller in the middle

Izmailovsky is open every day but the best shopping days are during the weekends. That’s when you’ll find hundreds of vendors selling almost the same things like the lacquer boxes, matryoshkas (nesting dolls), mink hats (some of them are fakes), T-shirts, magnets, unique artifacts and cheap coffee in a shopping cart.

More choices but we bought from the man recommended by Erik

Somehow our eyes were all closed while wearing the mink hats!

Politicians

Rare finds - gas masks

Matrayoshkas of your favorite NFL and English Football League teams

The art of haggling is necessary at the Izamilovsky and better yet if you go with someone who speaks Russian you can put your haggling techniques to the next level. For me it was the best place to mingle with the locals and migrants from the Central Asia, formerly a part of the Soviet Union.

There is a food section in the market where all the vendors sell the same lamb kebabs and grilled lamb with flat bread. Seating is limited and you’ll need to share with strangers.

Izmailovsky flea market is located next to the Kremlin Izmailovo, a colorful complex for events and wedding ceremonies and receptions. The Izmailovo area was the Romanov family’s estate in the 1600s. The Museum of History of Vodka, The Bread Museum and The Museum of Russian Folk Toys are located in the Kremlin Izmailovo complex.

Kremlin Izmailovo

We walked through the complex to get to the Izmailovsky flea market. There was no charge to walk through the complex. You may have to pay entrance fee to the flea market if you enter the through the black iron gate in front of a parking lot.

Scenes from the market

If you are going without a guide from the city, use the metro line 3 that takes you to Partizanskaya metro stop.

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