dubai travel agents association

AATAC-Travel Tourism Agencies Council

ATTAC, short for Travel Tourism Agencies Council, is the UAE’s largest association of travel agents with more than 250 members. It was formed in the year 2000 by a decree issued by H.E. Chairman of Civil Aviation Department of Abu Dhabi, and was made a part of Abu Dhabi Chamber of Commerce and Industry (ADCCI) in the year 2002.

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مجلــس رجــال أعـمــال السـفـــر والسيــاحــة (آتــاك) ب

   travel and tourism agencies council (attac), who we are:.

Travel And Tourism Agencies Council - ATTAC, is the UAE’s largest association of travel and tourism agents with more than 250 members from Abu Dhabi and Al Ain. It was formed in the year 2000 by a decree issued by Chairman of Civil Aviation Department of Abu Dhabi, and was made a part of Abu Dhabi Chamber of Commerce and Industry (ADCCI) in the year 2002.

What we do:

ATTAC guides and assists travel agents and tour operators in enhancing their professional capabilities, so as to provide better travel services to the public.

We submit recommendations to concerned authorities to support the development of the travel and tourism trade market in line with international practices and standards.

ATTAC is continuously auditing the travel market for illegal malpractices, in order to protect it from frauds against the travel and tourism industry and most importantly the client; in accordance with the rules and regulations of the Abu Dhabi Tourism And Culture Authority, by fostering fair competition among the members and industry partners.

ATTAC is the official council for conducting agency accreditation inspections and reports for the International Air Transport Association – IATA in Abu Dhabi and Al Ain.

Organizational Structure:

ATTAC is operated and managed by the Secretary General, headed by a Board of Directors that consist of six members directed by the Chairman; in which functions as the planning and operations authority for ATTAC, in addition to laying down the strategies and relationships with concerned governments agencies and travel market.

ATTAC's Objectives:

Enhancing the professional quality of travel and tourism trade partners to improve the travel industry standards in the Emirate of Abu Dhabi and Al Ain.

Introducing a regulatory system in order to eliminate unethical practices in the travel industry leading to inequitable competition among the member agents.

Implementing and maintaining the 7% commission policy for international and 5% for GCC on all air tickets’ sales as service fee/charges with no exceptions as stipulated in the Emirate of Abu Dhabi and Al Ain.

Getting the recognition of international specialized organizations such as the International Air Transport Association (IATA) and United Federation of Travel Agents’ Associations (UFTAA)

Coordinating between travel agents, tour operators, competent government agencies and international organizations, submitting recommendations to concerned authorities in reference to the steps introduced to develop the travel trade in line with international standards

To maintain a close cooperation with all Airlines in the Emirate of Abu Dhabi through the Board of Airlines Representatives (BAR) for the mutual interest of the aviation and travel industry stake holders.

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Plan a trip to remember with the best travel agencies in Dubai

• Travel Agencies in Dubai
• How to Choose the Right Agency?

Are you an avid traveller who is always looking for a new place to explore? Luckily, there are many travel agencies in Dubai that can help you plan your next adventure! These companies cater to local, domestic and international travel requirements, from business tours to family vacations. We’ve compiled a list of the best tour agents in the city who can help you plan the perfect trip.

List of Top Travel Agencies in Dubai

Here’s a look at the best travel agencies and tourism companies in Dubai. 

Emirates Holiday

The first on our list of travel agencies in Dubai is Emirates Holiday. They offer exclusive offers and holiday packages to fit your needs. Attention to detail is where they shine, from unique hotels to fascinating destinations, they guide you every step of the way so you can make the most of your vacay.

The best part is when you book with them, you get Emirates Skywards rewards.

• Location: Town Centre Jumeirah, Jumeirah Beach Road
• Timings: Monday to Sunday, 10:00 am – 09:00 pm
• Contact: 800-4969

dnata Travel

Book a holiday abroad or a staycation nearby via the experts at dnata. It is a top travel agency in Dubai that will take care of everything from airlines and hotels to leisure destinations.

Their representatives are available round-the-clock for your assistance on their UAN (800-36282). With dnata, you can enjoy a holiday abroad or a staycation in the UAE. Besides Business Bay , dnata Dubai offices are also located in Mirdif, Al Barsha, Motor City and several other locations.

• Location: dnata Travel Centre, Ground Floor, Sheikh Zayed Road, Business Bay
• Timings: Monday to Sunday, 09:00 am – 11:00 pm
• Contact: 800-36282

Musafir.com

Musafir, which translates to a traveller in Arabic is an online travel website promising premium destinations and holiday experiences. Musafir banks on its core values of providing choice, convenience and memorable experiences with every tour they manage. It offers affordable getaway packages from Dubai .

Whether you seek a relaxing holiday or a well-planned business trip, let Musafir.com take care of everything from visas to flights and accommodations for you. You can find Musafir offices in DIFC, Al Quoz and Jebel Ali too. 

• Location: DIFC
• Timings : Monday to Saturday, 09:00 am to 06:00 pm | Closed on Sunday
• Contact: 600-544-405

Rayna Tours & Travels

Next on our list of travel companies in Dubai is Rayna Tours. Their prominent services include a comprehensive portfolio of inbound Dubai-centric tours such as quad biking in Dubai or a safari, visa facilitation for multiple countries and signature tours to Singapore and Kuala Lumpur.

Besides that, just like some other travel companies in Dubai, Rayna Tours always has an exciting range of seasonal local tours and excursions up for grabs for everyone. Rayna Tours is one of the best tour management companies in Dubai for those visiting the city for the first time.  They also offer some of the most exciting desert safari tours in Dubai .

• Location: ACICO Business Park Building, Port Saeed Road, Deira
• Timings: 24-Hours
• Contact: +971-4-208-7444

Green Apple Travel & Tourism

Want to skip the tedious visa application processes for your upcoming holidays? Head over to the experts at Green Apple travel company. Located in the vicinity of Umm Hurair , this tour agency in Dubai will get your visas approved to complement their holiday tour packages to various international destinations.

Whether it’s Russia, Belarus, Greece or Azerbaijan – it’s time to start ticking off your bucket list and travel to these stunning destinations. 

• Location: Office 408, Nasser Lootah Building, Consulate Area – Bur Dubai 
• Timings: Monday to Friday, 09:00 am – 06:00 pm | Saturday and Sunday, 09:00 am – 03:00 pm
• Contact: +971-4-370-5995

Al Tayer Travel Agency 

Al Tayer is counted among the most well-established travel agencies in the emirate. Operating in the industry since 1979, this Dubai travel management company specialises in outbound holiday travel.

The leisure services include hassle-free hotel reservations worldwide, cruise bookings, car rental and special interest tours. If a standard tour doesn’t fit your preferences, you can always custom-design your own. 

• Location: Atrium Building, Garhoud, Near GGICO Metro station
• Timings: Monday to Friday, 08:00 am to 06:00 pm
• Contact: +971-4-205-5000

Sharaf Travel

Located in Bur Dubai , Sharaf Travel is your one-stop destination to find a good travel deal, book a flight and a hotel and set off for your intended destination.

Sharaf Travel offers outbound leisure travel, corporate travel, inbound tours and airline booking services for those living in Dubai. Sharaf Travel also has a branch in DIFC .

• Location: Sharaf Travel Building, Khalid Bin Waleed Street – Bur Dubai 
• Timings: Monday to Saturday, 09:00 am to 07:00 pm | Closed on Sundays
• Contact: +971-4-397-6161

City One Tourism & Travel

Whether you’re looking for a custom-designed holiday or facilitation for business travel, City One Tourism has you covered. This affordable travel company in Dubai provides a variety of travel itineraries and services for both amateur and seasoned travellers.

What sets them apart from other travel agents in the city are their best-price quotes, simple booking process and round-the-clock customer support. Their travel packages to Marrakech have a starting price of AED 2,999 per person. Other discounted deals are also available.

• Location: G04, Tamani Arts Offices – Business Bay  | 1904, Palace Towers T1, Dubai Silicon Oasis
• Contact: +971-4-392-2959 |+971-4-252-5516

Regal Tours

If you’re a tourist visiting or planning to visit Dubai, Regal Tours in Al Qusais is a good place to start. This travel agency in Dubai specialises in local Dubai tours and visa services.

An ISO 9001-certified company, Regal Tours prides itself on its professional and multilingual staff that is capable of getting the job done. Be it getting a UAE visa issued on your behalf or bringing you city tours that you just can’t ignore, Regal Tours is reliable and quick to respond.

• Location: Office: 312, 3rd Floor, Bin Fahad Building 4, Damascus Street, Near Dubai Grand Hotel
• Timings: Monday to Saturday, 09:00 am – 08:00 pm | Closed on Sunday
• Contact: +971-4-263-5888 | +971-50-847-4794

Catering to individual and corporate clients, uTravel ensures they deliver nothing but the best in terms of tours and tour facilitation services in Dubai. This travel company in Dubai seamlessly combines the parameters of concierge, consulting and event management with personalised low-price travel packages to guarantee bespoke travel experiences for you.

With travel itineraries to cities like Paris, Phuket, Rome and Kuala Lumpur on their popular panel, you are in for a world of possibilities to explore with uTravel .

• Location: Al Seef Tower, Sheikh Zayed Road, JLT 
• Timings: Monday to Friday, 09:00 am – 10:00 pm | Saturday and Sunday, 12:00 pm – 07:00 pm
• Contact: +971-4-447-4047

HOW TO CHOOSE THE RIGHT TRAVEL AGENCY IN DUBAI?

Choosing the best travel agency in Dubai is essential for a smooth and enjoyable travel experience. Here are some tips to help you select the right Dubai travel agency:

• Start by researching different travel agencies. Look for reviews and testimonials from other travelers. Online review platforms, social media and travel forums can provide insights into the experiences of previous clients.
• Consider the agency’s experience in the travel industry. A well-established agency with a positive reputation is likely to have more expertise and resources to handle your travel needs effectively.
• Some travel agencies specialise in specific types of travel such as luxury travel, adventure travel or group tours. Choose an agency that aligns with your travel preferences and needs.
• Evaluate the range of services offered by the agency. Ensure they can handle all aspects of your trip, including flights, accommodations, transportation and any specific activities or tours you have in mind.
• Pay attention to the level of customer service provided by the agency. Responsive and helpful communication is crucial, especially when dealing with unexpected issues or changes to your travel plans.
• Look for a travel agency that is transparent about its pricing. Hidden fees and unexpected charges can be frustrating, so make sure you understand the full cost of the services you’re receiving.
• Check if the agency provides travel insurance options or has financial protection measures in place. This can be crucial in case of unforeseen circumstances affecting your trip.

FAQS ABOUT TRAVEL AND TOURISM AGENCIES IN DUBAI

Why should you book your holiday with a travel agent in dubai.

Booking a holiday abroad with a travel agent in Dubai has its merits. They have an array of hotels and resorts and professional guides who can ensure that your journey and stay are picture-perfect. You might get a discounted deal on your package via the agent for the most popular holiday destinations from Dubai compared to booking your own at a hotel.

Can I save money using a travel agent in Dubai?

Yes, there’s a chance you might end up saving big on tickets and hoteling at international destinations as travel agencies have discounts available.

Do travel agents charge a fee?

Yes, travel agents usually charge a nominal fees for their services.

How do I find a reliable travel agent in Dubai?

You can research Dubai travel agencies through online reviews, recommendations, and industry associations. Look for accreditation by relevant organizations and check their reputation for providing excellent customer service.

Can a travel agent help with visa and documentation requirements?

Yes, many travel agents in Dubai assist with visa applications and guidance required for the necessary documentation for your chosen destination.

That’s all we have for this list of travel agencies in Dubai. Apart from these options, you can also check out Al Futtaim Travel, Al Rostamani Travels, Holiday Me, AFC Holidays and more for travel management services in Dubai.

For the most part, each of these travel agents in Dubai offers a mix of standard and customised tour packages in Dubai. The availability and prices for each vary according to seasons, destinations and popular demand. So, it’s always better to check with the best tour operators in Dubai for the latest deals.

If you’ve read this far, you’re definitely someone who loves to explore. So, have you tried the Seawings seaplane tours in Dubai yet? Or if the sea is not your calling, maybe the Atlantis helicopter tours would bring you the much-needed thrill! Either way, you’re guaranteed plenty of excitement. 

If you visiting the emirate for the first time, these apps for tourists in Dubai will surely come in handy. We’ve also got a list of do’s and don’ts in Dubai to make your trip hassle-free.

And while we’re talking about tours and travel and tourism companies in Dubai, UAE, maybe you’d like to check out the best yacht rental companies in Dubai for your next mini-vacation. Enjoy!

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Emirates joins hands with Dubai Department of Economy and Tourism

13 Sep, 2023

- Emirates joins hands with Dubai Department of Economy and Tourism and Association of South African Travel Agents to launch online training for travel industry professionals

Emirates, the Dubai Department of Economy and Tourism (DET) and Association of South African Travel Agents (ASATA) have launched online training courses for new travel professionals to help them develop and build stronger skillsets, as well as enhance understanding around the industry’s key principles to support the wider travel and tourism sector.

  Using the Dubai Department of Economy and Tourism’s already established Dubai College of Tourism (DCT) online platform, travel professionals in South Africa have free access to various online courses and training resources to help them develop the essential skills required to enter the industry or expand their abilities, improve their knowledge around industry systems and processes, ultimately helping them to maximise their career potential and employability.

  Courses start with the fundamentals: understanding the role of a travel agent, gaining familiarity with key industry terminology, understanding different procedures in relation to travel bookings, from the initial quotation stage through to the time of travel. Participants will explore the types of enquiries and proposals common within the industry, alongside developing the skills and knowledge required to prepare quotations, book supplier products and services and process travel related documentation.

  The rich, interactive content delivered in the courses contextually use Dubai as the primary market example when explaining the skills and terms associated with the travel industry value chain. Emirates’ products and services are also utilised to simulate and explain the airline retailing journey and the fundamentals of distribution systems for travel agents. In addition to acquiring valuable industry knowledge, professionals gain extensive insight into Dubai as a destination, already a popular city for South Africans, as well as Emirates products and services.

  Upon completion of the courses, participating travel professionals will receive a certificate of completion endorsed by the Association of South African Travel Agents, Emirates and the Dubai College of Tourism.

  Afzal Parambil, Emirates Regional Manager for Southern Africa remarked on the airline’s role in the rollout of the new initiative: "The travel industry in South Africa is slowly regaining momentum and a key driver in building back stronger will be having the right people with the right skills for that much needed reinforcement to develop a more agile and future-proof travel sector. Emirates is proud to do our part and offer courses delivered in partnership with the Dubai College of Tourism and ASATA that will provide significant skills that meet the needs of the sector, offering recognised knowledge and qualifications to develop a solid pool of highly trained, effective travel professionals."

  Essa Bin Hadher, General Manager, Dubai College of Tourism said: "Knowledge through training is critical for career development, skill enhancement, and increased employability. Dubai College of Tourism (DCT) via our online training platform is happy to play a pivotal role in meeting the aspirations of tourism professionals by offering programs meticulously tailored to the specific requirements of the industry, thereby enabling students to flourish in their working environment.’  -.

  Otto de Vries, CEO, Association of Southern African Travel Agents added:  "The Association of South African Travel Agents believes that offering free online training courses to existing travel professionals will empower them with essential skills and underscores the commitment to quality education and development within the sector when it comes to selling Dubai. This initiative exemplifies how collaboration can drive progress and equip professionals with the tools to excel in a dynamic industry."

  More information for travel professionals is available on the Dubai College of Tourism website: https://www.dct-online.com/courses  

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We are the best Travel Agency in United Arab Emirates

Established in June 2002 in Dubai, Travelex Travels & Tours acquired IATA status within six months and placed itself to offer unmatched service for the thriving tourism market. The company worked hard to build a reputation in the already competitive market to become a trusted supplier for those who wish to explore the freshest destinations of the world. Over a sixteen year period, Dubai became famous as one of the premier tourist city in the world and we made most of its popularity by surfing the wave of its newly found fame. From pristine beaches and supreme hotels to first-rate shopping and excellent sporting facilities, we can offer all that Dubai is well known for and has become synonymous with in the region. We warmly welcome the international traveler to sample our hospitality and at the same time invite them to experience our unique way of client interaction with a focus on long lasting friendships.

We want to acknowledge that we have received your Holiday Package request. A support representative will be reviewing your request and will send you a personalized response within 24 hours.

Kind regards, Team Travelex travels & Tours

Prashanth Saxena

Inbound specialist.

A highly dynamic, talented and professional operations supervisor with more than 5 Years of experience in inbound (Dubai – U.A.E) At Travelex Travels and tours he manages the Inbound department.

Muslim Faisal

Operational head.

Muslim is a true thought leader and anticipates the growing importance of fully integrated marketing efforts driving visibility in search. He applies technology to Human Resources in particular and Business Management in general with a deep understanding of Human Nature to bring together an efficient workplace that appeals to the soul and the mind.

Iffat Fatema Rizvi

Marketing manager.

Iffat has a wide experience of working in different GCC countries in increasingly responsible roles in marketing at several companies. She firmly believes that the future of marketing lies in Digital media and therefore she is interested in helping business, launch, grows and re-focus their products and services through Digital Media. At Travelex Travels and tours she heads the marketing department.

Jhem Ahorror

Travel consultant.

Jhem finished with a degree of Bachelor of Science in Tourism Management and started her early career as a Travel Assistant in the Philippines. With almost 5 years of experience in Travel, Hotel and Tourism Industry, she expands her horizons here in Dubai to build more knowledge and experience as a Travel Consultant.

Jane Cambey

Holiday consultant.

She has a Mass communication Bachelor degree holder with 08 years of experience in Customer service for international Clients. She went out of her way to pursue her passion in the Travel and Tourism Industry in Dubai. With almost 4 years of experience in the Industry, her exemplary Customer Service, Peerless dedication in her problem-solving skills and consistent extending of the extra mile for clients gave her a lot of good feedback

Faheem Abbas

Senior accountant.

Faheem has in-depth knowledge of Financial and Administration process of a company. He is equipped with more than a decade of experience with strong accountant skills, and the ability to interact with cross-functional departments.

Meera Parvathy

Senior tour consultant.

Meera started working in the travel industry since 1998 and has never looked back. From a young age, her passion for travel was clear and it was one she needed to share. Starting as a Junior Travel Consultant at a travel agency in her hometown. Meera has gone above and beyond to be one of the most well-known figures in Travelex Company Dubai while developing her deep knowledge of the industry and holiday destinations.

Assistant Manager

Fasil has over a decade of experience in the Travel Industry. Fasil leads a team of tour Consultant while he manages resources on each project to provide strategic direction to ensure the team meets their business goals. His expertise is in the areas of both consulting and management in leisure and corporate travel.

Dubai DMC is your ultimate travel partner in Dubai. Our comprehensive business model takes care of all the arrangements and logistics for your customers' tours, making us the leading destination management company in Dubai. Our services are customized to meet your specific needs, whether it's luxury travel, adventure, or cultural experiences. Our team of experts is dedicated to delivering exceptional service and creating unforgettable travel experiences for your customers. At Dubai DMC, we are committed to promoting responsible tourism practices that preserve Dubai's natural beauty and cultural heritage. Contact us to learn more about our services and how we can help you achieve your business goals in Dubai.

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6 Nights/7 Days

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Palm jumeirah, frequently asked question.

Dubai DMC offers a range of services to travel agents, including customized tour packages, airport transfers, hotel reservations, guided tours, cultural experiences, adventure activities, event management, and more. We work with travel agents to create tailor-made itineraries that meet the needs of their clients.

You can contact us via phone, email, or our website to discuss your clients' travel requirements with one of our experts. We will then work with you to create a customized itinerary and provide a quote. Once you confirm your booking, we will take care of all arrangements and logistics for your clients' tour.

Yes, at Dubai DMC, we work with travel agents to create customized itineraries that include their branding and logos. We can also provide you with branded travel documents and vouchers.

Our cancellation and change policies may vary depending on the type of service or package you have booked. We will provide you with our policies and procedures when you make your booking. Please note that we do not charge any cancellation fees on our side. However, hotel cancellation policies may vary and depend on their terms and conditions. We will provide you with the relevant information and assist you in making any changes or cancellations to your booking. Please contact us as soon as possible if you need to make any changes or cancel your booking.

Yes, at Dubai DMC, we are committed to promoting responsible tourism practices that preserve Dubai's natural beauty and cultural heritage. We strive to minimize the environmental impact of our tours and activities and support local communities and businesses. We encourage our travel agent partners to promote sustainable tourism practices as well.

Kashmir DMC is a proud member of the Global DMC family.Global DMC offers a wide range of services to business and leisure groups travelling to various locations around the world as a top destination management organisation. Learn more about Global DMC and their services at www.globaldmc.in.

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kabayan Dubai

Dubai visa and visa change packages.

Kabayan Dubai Travel Agent offers complete travel services including Dubai visa processing in the United Arab Emirates. We have a team of experienced visa consultants who can provide you the accurate information and guidance on the entire visa application process to visit the UAE. The best-selling products in visiting visa category are 14 Days, 30 Days and 60 Days Dubai Visit Visa. For the visa extension or visa renewal, the affordable and easiest options is airport-to-airport visa change. To apply online Dubai-Visa please Contact Us .

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Get the best competitive price in Dubai for Filipino visa packages, hotel bookings, dummy air tickets, and travel insurance for your international visa applications with the best Pinoy travel agency in Dubai. Kabayan Dubai Travel Agency in Dubai provides the best visit visa packages from the Philippines to Dubai and Dubai tour packages from the Philippines for individuals, couples, families, and tourist groups, including hotel accommodation, visas, transfers, and attraction tickets in the UAE.

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Kabayan Dubai Travel Services

The United Arab Emirates attracts people from all around the world to see the scenic beauty of each emirate including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. International tourists gets all types of entertainment here in Dubai including city tours, desert adventure tours, skyscraper visits, historical monument visits, water parks, beaches, and theme park to visits. Plan your trip with our best travel and tourism services at affordable prices along with better suggestions to make your trip memorable. Visit the most popular attractions and theme parks with our discounted ticket prices. Get attractive price in Dubai for our best-selling packages of private city tours, desert safari, dhow cruise dinner and Dubai chauffeur services. Get a free consultation to book your international trip to Dubai.

About Kabayan Dubai Agency

Kabayandubai.com, the online website for travel and tourism services, is managed by AVON Tourism LLC, which is a leading destination management company in Dubai. We offer the best services for UAE transit visa, UAE tourist visa and visa-change packages in Dubai. Filipino visa packages are ideal for Kabayan candidates looking for jobs in Dubai. Our tourism agency also provides affordable services to visit Dubai including city tours, chauffeur, desert safari, dhow cruise, theme park tickets, attraction tickets, air ticket booking, tour packages, and tourism-related services in the United Arab Emirates. We are an authorized tourism and travel agency with a government-approved license. If you have any questions related to our services, please do not hesitate to contact us. We are here to help you make your trip to Dubai a smooth and enjoyable experience.

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Kabayan Dubai is very trusted company for customers since 2013. There are thousand of happy customers who really enjoy our services.

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Emirates joins hands with Dubai Department of Economy and Tourism and Association of South African Travel Agents to launch online training for travel industry professionals

• Free online courses aim to equip travel professionals with right skillsets and qualifications 
• Initiative aims to rebuild capacity within travel industry as it regains momentum

UAE, Dubai, 13 September 2023: Emirates, the Dubai Department of Economy and Tourism (DET) and Association of South African Travel Agents (ASATA) have launched online training courses for new travel professionals to help them develop and build stronger skillsets, as well as enhance understanding around the industry’s key principles to support the wider travel and tourism sector.

Using the Dubai Department of Economy and Tourism’s already established Dubai College of Tourism (DCT) online platform, travel professionals in South Africa have free access to various online courses and training resources to help them develop the essential skills required to enter the industry or expand their abilities, improve their knowledge around industry systems and processes, ultimately helping them to maximise their career potential and employability.

Courses start with the fundamentals: understanding the role of a travel agent, gaining familiarity with key industry terminology, understanding different procedures in relation to travel bookings, from the initial quotation stage through to the time of travel. Participants will explore the types of enquiries and proposals common within the industry, alongside developing the skills and knowledge required to prepare quotations, book supplier products and services and process travel related documentation.

The rich, interactive content delivered in the courses contextually use Dubai as the primary market example when explaining the skills and terms associated with the travel industry value chain. Emirates’ products and services are also utilised to simulate and explain the airline retailing journey and the fundamentals of distribution systems for travel agents. In addition to acquiring valuable industry knowledge, professionals gain extensive insight into Dubai as a destination, already a popular city for South Africans, as well as Emirates products and services.

Upon completion of the courses, participating travel professionals will receive a certificate of completion endorsed by the Association of South African Travel Agents, Emirates and the Dubai College of Tourism.

Afzal Parambil, Emirates Regional Manager for Southern Africa remarked on the airline’s role in the rollout of the new initiative: “The travel industry in South Africa is slowly regaining momentum and a key driver in building back stronger will be having the right people with the right skills for that much needed reinforcement to develop a more agile and future-proof travel sector. Emirates is proud to do our part and offer courses delivered in partnership with the Dubai College of Tourism and ASATA that will provide significant skills that meet the needs of the sector, offering recognised knowledge and qualifications to develop a solid pool of highly trained, effective travel professionals.”

Essa Bin Hadher, General Manager, Dubai College of Tourism said:  “Knowledge through training is critical for career development, skill enhancement, and increased employability. Dubai College of Tourism (DCT) via our online training platform is happy to play a pivotal role in meeting the aspirations of tourism professionals by offering programs meticulously tailored to the specific requirements of the industry, thereby enabling students to flourish in their working environment.’  -.

Otto de Vries, CEO, Association of Southern African Travel Agents added:  “The Association of South African Travel Agents believes that offering free online training courses to existing travel professionals will empower them with essential skills and underscores the commitment to quality education and development within the sector when it comes to selling Dubai. This initiative exemplifies how collaboration can drive progress and equip professionals with the tools to excel in a dynamic industry.”

More information for travel professionals is available on the Dubai College of Tourism website: 

https://www.dct-online.com/courses

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MATTA Fair Penang 2024 kicks off with 300 booths

G EORGE TOWN: The two-day Malaysian Association of Tour and Travel Agents (MATTA) Fair Penang 2024 has opened its doors at Setia SPICE Arena here.

Featuring some 300 booths promoting international and domestic travel packages, the event includes various offerings from the travel industry including airlines, financial institutions, travel agents, hoteliers, associations, theme parks, wellness spas and other small businesses.

Penang Chief Minister Chow Kon Yeow, who launched the event, said the influx of tourists is integral to the state's economy, providing employment opportunities, business ventures, and bolstering its overall economic growth.

"MATTA has played a pivotal role in promoting our country, particularly Penang, as a premier tourism destination.

"I am pleased to announce the maiden voyage of two prestigious cruise liners, Costa Deliziosa and Serenade of the Seas, each capable of accommodating up to 2,500 passengers.

"This significant milestone underscores the strategic importance of Penang's Swettenham Pier Cruise Terminal and the allure of Penang as a tourism hub for Malaysia," he said.

Chow added that Penang's accessibility continues to expand, with direct flights from 15 international cities, including Guangzhou, Xiamen, Hong Kong, Dubai, Singapore, Bangkok, Phuket, Medan, Jakarta, Surabaya, Banda Acheh, Ho Chi Minh City, Doha, Haikou, and Shanghai.

"Penang boasts eight domestic flight routes, with 17 airlines operating direct flights, including MAS, Singapore Airlines, Qatar Airways, Fly Dubai, Starlux, Xiamen Airlines, Cathay Pacific, Juneyao Airlines, among others.

"As a result, the airport has recently recorded a 5% increase in passengers movement from 313,000 to 328,000 from February to March this year," he added.

MATTA Penang chapter chairman Carolyn Leong said a sales revenue of RM40mil is expected at this year's fair compared to the RM33mil recorded last year.

"MATTA is committed to aligning with the aspirations of state tourism, and we look forward to continuing our collaborative efforts in promoting tourism and cultural enrichment.

"Each year, we strive to enhance our international participation by inviting more foreign embassies to showcase their cultural richness and new destinations at the fair. This serves as a dynamic platform

for cultural exchange and exploration of exciting travel opportunities.

"In introducing our esteemed travel exhibitors, we aim to enrich the fair experience by offering additional attractions and fostering closer connections between nations," she said.

The highlight of the travel fair will be the lucky draw prizes which will see visitors winning air tickets from flydubai, Xiamen Airlines, Singapore Airlines, Scoot, China Airlines, Starlux Airlines, and Air Arabia to destinations like Dubai, Xiamen, Singapore, Bangkok, Hong Kong and Taiwan.

Visitors who buy any domestic packages by securing a RM300 deposit per person will stand a chance to take part in the lucky draw to win an air ticket to a domestic destination while anyone who buys an international holiday package with a deposit of RM1,000 will be eligible to win an air ticket to an international destination.

Besides air tickets, visitors who take part in the lucky draws also stand a chance to win hotel stays, staycations, tour vouchers and admission tickets

The fair, held today and tomorrow (April 27 and 28) will be open from 10am to 9pm.

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Affiliated membership is open to any organization whose products and services are sold or used by DTTAG members and their customers. An Affiliated member shall be a business that shows professionalism and quality standards that benefits the Membership  of the Association.

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United Arab Emirates struggles to recover after heaviest recorded rainfall ever hits desert nation

The United Arab Emirates is struggled to recover from the heaviest recorded rainfall ever to hit the desert nation, as its main airport worked to restore normal operations even as floodwater still covered portions of major highways and roads. (AP video/Malak Harb)

A man walks along a road barrier among floodwater caused by heavy rain on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

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A man carries luggage through floodwater caused by heavy rain while waiting for transportation on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

An abandoned vehicle stands in floodwater caused by heavy rain with the Burj Khalifa, the world’s tallest building, seen on the background, in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

People wait for transportation amidst floodwater caused by heavy rain on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A man carries a child through floodwater caused by heavy rain while waiting for transportation on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

Vehicles drive through standing floodwater caused by heavy rain on an onramp to Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

Vehicles drive through standing floodwater caused by heavy rain on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

People wait for transportation on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

People walk through floodwater caused by heavy rain while waiting for transportation on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

Abandoned vehicles stand in floodwater caused by heavy rain along Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

An abandoned vehicle stands in floodwater caused by heavy rain in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A flooded street by heavy rain is seen, with the Burj Khalifa, the world’s tallest building, on the background, in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A man walks through standing floodwater caused by heavy rain with the Burj Khalifa, the world’s tallest building, seen in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A man walks through standing floodwater caused by heavy rain in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A group of people work to recover an abandoned vehicle taken by floodwater caused by heavy rain in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

Vehicles drive through standing floodwater caused by heavy rain in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A man walks through floodwater in the Mudon neighborhood in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded — a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Jon Gambrell)

Civil defense officials bring water on a raft to a family in the Mudon neighborhood in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded — a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Jon Gambrell)

Dubai civil defense officials drive through floodwater in the Mudon neighborhood in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded — a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Jon Gambrell)

DUBAI, United Arab Emirates (AP) — The United Arab Emirates tried to wring itself out Thursday after the heaviest recorded rainfall ever to hit the desert nation , with its main airport allowing more flights even as floodwater still covered portions of major highways and communities.

Dubai International Airport, the world’s busiest for international travel , allowed global carriers on Thursday morning to again fly into Terminal 1 at the airfield. And long-haul carrier Emirates, crucial to East-West travel, began allowing local passengers to arrive at Terminal 3, their base of operations.

However, Dubai Airports CEO Paul Griffiths said in an interview with The Associated Press that the airfield needed at least another 24 hours to resume operations close to its usual schedule. Meanwhile, one desert community in Dubai saw floodwaters continue to rise Thursday to as much as 1 meter (3 feet) as civil defense officials struggled to pump out the water.

“We were looking at the radar thinking, ‘Goodness, if this hits, then it’s going to be cataclysmic,’” Griffiths said of the storm. “And indeed it was.”

The airport ended up needing 22 tankers with vacuum pumps to get water off its grounds. Griffiths acknowledged that taxiways flooded during the rains, though the airport’s runways remained free of water to safely operate. Online videos of a FlyDubai flight landing with its reverse thrust spraying out water caught the world’s attention.

“It looks dramatic, but it actually isn’t that dramatic,” Griffiths said.

Emirates, whose operations had been struggling since the storm Tuesday, had stopped travelers flying out of the UAE from checking into their flights as they tried to move out connecting passengers. Pilots and flight crews also had a hard time reaching the airport given the water on roadways.

But on Thursday, Emirates lifted that order to allow customers into the airport. That saw some 2,000 people come into Terminal 3, again sparking long lines, Griffiths said.

Others who arrived at the airport described hourslong waits to get their baggage, with some just giving up to head home or to whatever hotel would have them.

Two men walk through floodwater in Dubai, United Arab Emirates, Wednesday, April 17, 2024. (AP Photo/Jon Gambrell)

The UAE, a hereditarily ruled, autocratic nation on the Arabian Peninsula, typically sees little rainfall in its arid desert climate. However, a massive storm forecasters had been warning about for days blew through the country’s seven sheikhdoms.

By the end of Tuesday, more than 142 millimeters (5.59 inches) of rainfall had soaked Dubai over 24 hours. An average year sees 94.7 millimeters (3.73 inches) of rain at Dubai International Airport. Other areas of the country saw even more precipitation.

Meanwhile, intense floods also have struck neighboring Oman in recent days. Authorities on Thursday raised the death toll from those storms to at least 21 killed.

The UAE’s drainage systems quickly became overwhelmed Tuesday, flooding out neighborhoods, business districts and even portions of the 12-lane Sheikh Zayed Road highway running through Dubai.

The state-run WAM news agency called the rain “a historic weather event” that surpassed “anything documented since the start of data collection in 1949.”

In a message to the nation late Wednesday, Emirati leader Sheikh Mohammed bin Zayed Al Nahyan, the ruler of Abu Dhabi, said authorities would “quickly work on studying the condition of infrastructure throughout the UAE and to limit the damage caused.”

On Thursday, people waded through oil-slicked floodwater to reach cars earlier abandoned, checking to see if their engines still ran. Tanker trucks with vacuums began reaching some areas outside of Dubai’s downtown core for the first time as well. Schools remain closed until next week.

Vehicles sit abandoned in floodwater covering a major road in Dubai, United Arab Emirates, April 17, 2024. (AP Photo/Jon Gambrell)

Authorities have offered no overall damage or injury information from the floods, which killed at least one person.

However, at least one community saw the effects of the rainfall only get worse Thursday. Mudon, a development by the state-owned Dubai Properties, saw flooding in one neighborhood reach as much as 1 meter. Civil defense workers tried to pump the water out, but it was a struggle as people waded through the floodwater.

Residents of Mudon, who spoke to the AP on condition of anonymity given the UAE’s strict laws governing speech, described putting together the equivalent of nearly $2,000 to get a tanker to the community Wednesday. They alleged the developers did nothing to help prior to that, even as they called and emailed. They also said a nearby sewage processing facility failed, bringing more water into their homes.

“A lot of people were in denial of how bad it was,” one homeowner said as civil defense officials waded through the water, bringing bottled water on a raft.

Dubai Holding, a state-owned company that has Dubai Properties as an arm, did not respond to questions. It’s part of a wider nexus that U.S. diplomats have called “Dubai Inc.” — all properties overseen by the city-state’s ruling family.

The flooding sparked speculation that the UAE’s aggressive campaign of cloud seeding — flying small planes through clouds dispersing chemicals aimed at getting rain to fall — may have contributed to the deluge. But experts said the storm systems that produced the rain were forecast well in advance and that cloud seeding alone would not have caused such flooding.

Scientists also say climate change is responsible for more intense and more frequent extreme storms, droughts, floods and wildfires around the world. Dubai hosted the United Nations’ COP28 climate talks just last year.

Abu Dhabi’s state-linked newspaper The National in an editorial Thursday described the heavy rains as a warning to countries in the wider Persian Gulf region to “climate-proof their futures.”

“The scale of this task is more daunting than it appears even at first glance, because such changes involve changing the urban environment of a region that for as long as it has been inhabited, has experienced little but heat and sand,” the newspaper said.