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Travel charge card

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• Per Diem Lookup

What is the travel charge card? The GSA SmartPay® 3 program provides charge cards to U.S. government agencies, as well as tribal governments, through master contracts that are negotiated with major banks. 

There are currently more than 560 Federal agencies, organizations and Native American tribal governments participating in the program, spending $30 Billion annually, through 100 million transactions on more than three million cards.

There are three types of travel accounts:

• Individually billed accounts are issued to employees to pay for official travel and travel-related expenses. The government reimburses employees for authorized expenses. The employee is responsible for making payment to the bank.
• Centrally billed accounts are established by some agencies to pay for official travel expenses. Centrally billed accounts are paid directly by the government to the bank.
• GSA SmartPay Tax Advantage Travel accounts  are new product offerings that combine an Individually Billed Account (IBA) and Centrally Billed Account (CBA), providing a means to obtain tax exemption automatically at the point of sale for rental cars and lodging charges. The combined features of CBAs and IBAs are a key characteristic of this product. When using the Tax Advantage Travel Account, charges for rental cars and lodging will be automatically billed to a CBA for payment. Charges for other travel-related purchases, such as meals and incidentals, are billed to the IBA portion of the account.

What is the benefit for federal agencies? Each agency or organization using the travel charge card receives a rebate based on sales volume. The sale refund is remitted to the organization. In addition, a separate refund is provided to agencies and organizations based on improving speed of payment.

How can travel managers make it happen? In 1988, Congress mandated that federal employees use the government travel charge card for all payments of expenses related to official government travel, with some exceptions. 

Travel managers should ensure that all of their travelers use their government-issued travel charge card for all purchases of travel-related services or products such as rental cars, hotel rooms, and telephone or Internet service.

Looking for more information on SmartPay?

The GSA SmartPay program provides charge cards to U.S. government agencies/departments, as well as tribal governments, through master contracts that are negotiated with major national banks. Additionally, to contact Travel Program call 888-472-5585 or email [email protected]

• Download the complete Federal Travel Regulation
• Joint Travel Regulations
• Foreign Affairs Manual

PER DIEM LOOK-UP

1 choose a location.

Error, The Per Diem API is not responding. Please try again later.

No results could be found for the location you've entered.

Rates for Alaska, Hawaii, U.S. Territories and Possessions are set by the Department of Defense .

Rates for foreign countries are set by the State Department .

2 Choose a date

Rates are available between 10/1/2021 and 09/30/2024.

The End Date of your trip can not occur before the Start Date.

Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.

Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."

Per diem localities with county definitions shall include "all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."

When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.

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Navy now requires government travel cards and online vouchers for sailors’ PCS moves

A permanent change of station move can cost thousands of dollars for travel, lodging and vehicle rentals, along with an untold cost in stress. (Gitte Schirrmacher/U.S. Navy)

Starting with the new year, the Navy is requiring senior enlisted sailors and some officers to use a government travel charge card to pay for a permanent change of station.

A PCS can cost thousands of dollars for travel, lodging and vehicle rentals, along with an untold cost in stress. Paying those expenses with a government card is designed to reduce the burden on sailors and improve government accounting, according to a Navy financial specialist.

"It will help sailors to have a better PCS experience, providing a reliable and interest-free means of financial support to all sailors," Yeoman 2nd Class Paulino Gonzales Ramirez of American Forces Network Pacific in Tokyo told Stars and Stripes in an email Thursday. "Especially when it comes to submitting travel claims, which they can use MyPCS Travel Voucher."

Since Jan. 1, enlisted sailors in paygrades E-9 and above and officers O-6 and above have been required to pay their PCS and other travel claims using a government travel charge card, or GTCC, and submit travel claim vouchers via MyPCS, according to a Navy administrative message. Sailors in all paygrades will be subject to the same requirement staring July 1.

Gonzales Ramirez said a government travel card provides sailors with an easier, burden-free financial alternative to paying out-of-pocket expenses associated with PCS travel.

MyPCS also allows sailors to submit their travel vouchers in a fully automated format on personal and government mobile devices, tablets, laptops and desktop computers.

This new requirement will make the administrative workload easier when sailors arrive at their next command, Gonzales Ramirez said. But that depends on how the sailor prepares for the PCS move.

"The more that the sailor prepares and plans out their move and keeps up with receipts and travel vouchers, the faster the process of reimbursement will be," he said. "That is why sailors need to understand how they can use their GTCC.”

Also, submitting a MyPCS travel voucher ensures that sailors have everything they need to fill out and submit their travel claims, he said.

Service members are expected to understand the rules for using a government travel card and submitting a travel voucher, which the government relies upon to pay the travel claims. For example, a sailor making a PCS may be authorized a rental car on one trip but not on the next trip.

"At the end of the day, the responsibility is on the sailor to pay off any balance on their GTCC account," Gonzales Ramirez said. Failure to ensure the balance is paid within 60 days of the end of a PCS or Mission Critical status may result in a delinquency, he said, “and may adversely impact the sailors’ assignability, security clearance and credit history.”

previous coverage

• New Navy recruits will spend two additional weeks at bootcamp in service’s first major program change in 20 years
• From Navy ship to sales: Officer creates a squared-away look for uniform nametags

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The Military Wallet

The Dos and Don’ts of Government Travel Charge Cards

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What is a Government Travel Charge Card?

Obtaining a government travel charge card, types of government travel charge cards, uses of a government travel card, the rules of a government travel card, how to responsibly use your government travel card, incorrect uses of a government travel card, resources and contacts.

You just received your first GTCC — the federal government’s version of a corporate travel credit card. But before your “ Wolf of Wall Street ” fantasies about perks and points come alive, it’s best to learn a bit more about how the GTCC program works, what’s expected of you as a cardholder, and how to use the card appropriately and legally.

Within this article, we explore the basics of the GTCC program at the Department of Defense, the different types of charge cards offered, and ways to obtain a card. Read on for some savvy tips on how to use (and how not to use) your government charge card so that you remain in control and out of trouble.

A GTCC is a commercial credit card offered to DoD personnel (both military and civilian) to pay for costs related to government-specific travel. For military members, this may include Permanent Change of Station moves and temporary duty assignments so that the service member doesn’t have to pay for work-related expenses out of pocket.

Currently, credit cards issued under the GTCC program are from the commercial partner, Citibank. However, the program itself is managed by DoD program coordinators within the Defense Travel Management Office (DTMO), who provide troubleshooting assistance to service members and federal employees. While Citibank issues GTCC credit card statements, DTMO set policy regarding GTCC use. It is the main agency that does so.

In general, military members will not have access to the GTCC program until it becomes a job requirement. Those who become eligible for holding a GTCC must first complete an online training course and then be invited to apply for the card through Citibank.

There are two main classifications for government charge cards: 

• Individually Billed Accounts (IBAs) 
• Centrally Billed Accounts (CBAs)

Individually Billed Accounts (IBAs)

Individually Billed Accounts are issued to service members for travel and travel-related expenses. With these types of cards, the service member is responsible for settling the account. 

According to the DoD , the Standard card options within this category are typically issued to those with a 660 or higher credit score. They have a credit limit of $7,500. 

In contrast, the Restricted card option is issued to those with lower credit scores (500-659) and has a lower credit limit of $4,000. Restricted government charge cards are closely monitored. They are sometimes deactivated during periods when travel has not been approved.

Centrally Billed Accounts (CBAs) 

Centrally Billed Accounts can also be used to pay for travel expenses. 

These cards are settled directly by the U.S. government (so the cardholder has fewer personal responsibilities). They have limited use. Unlike Individually Billed Accounts, where the service member is personally liable for card charges, Centrally Billed Accounts assume government liability.

Approved uses of a government travel charge card include, but are not exclusively:

• Meals (not including alcohol)
• Transportation (airfare, train, etc.)

For additional guidance on what constitutes “official travel,” see page 14 in the GTCC Regulations (2020) and the newly amended Joint Travel Regulations (2021) .

See What You Qualify For

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Responsible use of your government charge card entails three main activities: 

• Ethical use of the card for official government travel expenses only;
• Timely and accurate reporting of charges (often with printed receipts);
• Timely payment of the card’s balance

The cardinal rule to follow: the government charge card is not to be treated as a personal card in any way. It should be used only for official travel . (Commuting to work or going on a family vacation do not constitute “official travel”). 

Following the travel event such as PCS or TDY , cardholders are expected to submit a “travel claims” report within five days of its conclusion in the Defense Travel System. This should include scanned receipts of individual charges as well as amounts, dates and descriptions. Foreign currency charges must be converted into U.S. dollars.

Additionally, cardholders with Individually Billed Accounts are responsible for ensuring that the government travel card is ultimately paid off. When entering trip report details in the Defense Travel System, cardholders are encouraged to use the split disbursement option to ensure that the service member is reimbursed for all out-of-pocket expenses and per-diem rates while the charges on the government credit card are settled in full.

Although it isn’t difficult to imagine the multitude of ways that service members can get into hot water for misuse of government travel cards, the most common missteps involve:

• Using the card for unofficial/non-approved travel or personal use
• Overspending
• Using the split disbursement feature incorrectly
• Failing to submit timely and/or accurate travel reports in DTS
• Failing to pay the card balance on time
• Including alcohol on receipts for DTS submission 

In addition to accruing late fees, which begin at 75 days past the due date, cardmembers can have their accounts suspended or terminated for improper use of a GTCC. For more serious offenses, service members may receive formal counseling, an Article 15, or even a court-martial . Therefore, it’s best to be on the safe side and remember the basics for proper GTCC etiquette:

• Use it only for official/approved government travel;
• Provide a timely and accurate report in DTS, using the split reimbursement option;
• Ensure that the GTCC is paid off in full by the due date

For more information on the DoD GTCC:

Citibank Customer Service: 1-800-200-7056 (or 757-852-9076 when calling collect)

GTCC Travel Assistance Center: 1-888-HELP1GO (1-888-435-7146)

Citi’s DoD Travel Card Webpage

Email of the DoD Travel Card Helpdesk

DoD GTCC Regulations (2020)

DoD Joint Travel Regulations (2021)

About Post Author

Meaghan Doherty Myers

Meaghan Doherty Myers is a freelance writer, specializing in military benefits, personal finance, and defense and security issues. She holds an M.A. in Strategic Studies and International Relations from the Johns Hopkins School of Advanced International Studies (SAIS) and recently graduated from the Russian language program at the Defense Language Institute in Monterey, CA. She is an Army spouse, a former ballet dancer, and a former management consultant who lives with her husband and daughter in Alexandria, VA.

See author's posts

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Advanced PCS Pay Axed, and Mandatory Government Travel Card Use Is Coming for Sailors

Kate Horrell is a finance columnist for Military.com.

The Navy will soon require sailors to use a Government Travel Charge Card (GTCC) for all military Permanent Change of Station (PCS) moves, the service announced late last year, while also using the MyPCS Travel Voucher system for claims and eliminating advanced travel pay in most instances.

The change puts the Navy in line with the other military services. Mandatory use of the card starts July 1, 2022. Sailors should work with their chain of command to apply for a card.

Using the GTCC for PCS moves can make it easier for service members to handle costs incurred during moves without needing to take advances or pay out-of-pocket.

While that sounds great, the GTCC program and the PCS mandate do cause concern for many, thanks to potentially slow reimbursement and the impact on personal credit scores from not paying the card on time.

That's a worry officials acknowledged in their December announcement, saying that pairing the GTCC with the new travel voucher system will give faster reimbursements.

"Mandatory use of the GTCC for PCS travel expenses and electronic submission of travel claims through MyPCS Travel Voucher will help the Navy improve accountability and auditability of funds and reallocate resources for more timely travel claim processing," the release states.

Sailors can still request advanced Dislocation Allowance (DLA), but the guidance says exceptions will be made only for dependents who are traveling on separate orders or for sailors who don't qualify for the card.

Sailors and other military members often have questions about how they are supposed to use the GTCC during their PCS move, how the bill will be paid, what items can be charged to the card and what happens when there are paperwork problems -- all good questions.

But first, a disclaimer: Always follow the rules that are given by your branch, your chain of command, or your support office. This information can and does vary by branch, and can change at any time.

What Can I Charge to My GTCC?

• Lodging en route between your old duty station and your new duty station
• Meals en route between your old duty station and your new duty station
• Temporary lodging at your old or new duty station (as covered under the Temporary Lodging Expense/Temporary Lodging Allowance )
• Fuel for your personally owned vehicle used as transportation for the move, or being moved
• Tolls or ferry fees
• Rental car, if authorized in your PCS orders
• Personally procured move expenses (depending on your branch)
• Dislocation allowance (DLA)-type expenses

That last one is really tricky. Dislocation allowance is a flat rate, based on rank and dependency status and payable to everyone who moves. While its purpose as stated by the Pentagon is to defray the costs of leaving an old home and setting up a new home, there are no specific rules about what it can and cannot be used for. You don't have to explain it to anyone. You could literally take your dislocation allowance to a casino and play blackjack with it. (Please don't.)

But when you use your GTCC for DLA-type expenses, there is accountability. So what should it be used for? I'm not a lawyer but, based on my personal experience with nine military moves, here are some ideas of things that are probably reasonable expenses in this category:

• Having the carpets cleaned when you move out of your old house
• The basics of that Target run when you get to your new home: toilet brushes, shelf liner, shower curtains, curtain rods, cleaning supplies, etc.
• Utility deposits

What Items Cannot Be Charged to My GTCC?

• Personal expenses that are not part of the PCS move
• Airfare, which must be booked through the appropriate office for your branch of service
• Entertainment of any kind
• Medical expenses, even if they happen during the PCS
• Any personal travel days during the move/leave en route

How Does the Bill Get Paid?

You must submit a travel claim when you arrive at your new duty station, and the system you use for doing so depends on your branch. While your card should be set to mission critical status for a move and not require immediate payment, it's still not a good idea to delay your claim.

You will be reimbursed up to the limit of your allowances, including temporary lodging expense/temporary lodging entitlement, dislocation allowance, monetary allowance in lieu of transportation (mileage), and per diem for travel days. Any amount that exceeds those allowances is your responsibility. If you have a dislocation allowance remaining after the reimbursement, that should be paid to you.

The Government Travel Charge Card does solve some PCS problems, but it is important to use it properly and file your claim in a timely manner after arriving at your new duty station. Think of it as another tool in your military life toolbox.

Keep Up-to-Date for Your Next PCS

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Kate Horrell

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Department of Defense Travel Clients

Frequently asked questions, what is the benefit of using the 24-hour automated telephone system.

Use of the 24-hour automated telephone system will allow you to obtain:

• Account balance
• Available credit
• Available cash
• Transaction history
• Payment information
• Payment mailing address

You can also:

• Make a Pay by Phone
• Activate card (Card Receipt Verification)
• Customize PIN number

Can I pay my DoD Travel Card account balance with a debit card?

No. Unfortunately Citi does not accept debit cards as a method of payment. You can make a payment using a valid checking account. You must also have the routing number available.

Other acceptable payment options available to Defense Government Travel Card clients include:

• Mailing Payment to Citi
• Pay By Phone
• Online Payments
• Wire Payments
• Auto Payment

Is there a fee to make a Pay by Phone?

There is no fee to make a payment by phone. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available.

Please call: 1-800-200-7056

• Enter in your 16-digit DoD Travel Card account number
• Enter the last 4-digits of your Social Security number
• Wait for system to provide balance, available credit, available cash, last payment posted and next payment due
• Press or say '2' for pay by phone automated payment

How long does it take for my payment to post to the account?

Payments are updated once a day, Monday through Friday (holidays excluded). Please allow 24-48 business hours after receipt of payment to post regardless of delivery method.

Why can I only get my last 5 transactions?

WIP - Citi is working to enhance the 24-hour automated telephone system to increase the number of last transactions provided.

How can I set up or reset my PIN number? Can I use it immediately?

You have the opportunity to customize your PIN number by calling the 24-hour automated telephone system. Once set it is available for immediate use.

• Press or say '4' for PIN number requests
• Input the new PIN number twice

Can my spouse/family member call to get information on my account?

Citi is authorized to give account information to the DoD Travel Card client or to a person authorized to act on his/her behalf ONLY if a Power of Attorney (POA) is on file.

• A POA is unique in every situation and must be given in writing
• A Power of Attorney is accepted by mail or fax
• Mail to: P.O Box 6125, Sioux Falls, South Dakota 57117-6125
• Fax: 1-605-330-6801 or 1-866-951-8005
• The original is not necessary
• The POA should be processed within 3 business days from receipt

Note: Regardless of what the POA states the "said" person can do, Citi will only entitle the POA to do the following:

• Obtain account information (balance, payment received, general info)
• Change billing address
• Close account
• Initiate/Release a billing dispute
• Request a statement
• Report a lost/stolen/NRI card

When does my on-line password expire?

Passwords expire every 60 days. After 30 days, a password expiration warning pop up in CitiManager will begin to appear to remind cardholder that his/her password will expire in 30 days. After 60 days of inactivity, the account will suspend and the on-line password will need to be re-set.

Can my late fee be waived?

Fee adjustments are only eligible if the fee has been billed due to a Citibank error. For further concerns about this fee, please contact your Agency Program Coordinator.

Can my International fee be waived?

International fees may not be waived or disputed. For further concerns about this fee, please contact your Agency Program Coordinator.

How do I request a credit balance on my account?

Please call: 1-800-200-7056 to request a Credit Balance Refund.

• Credit Balance Refunds may be requested for any amount, there is no minimum requirement
• Credit Balance Refund checks take 2 days to process before mailing
• Credit Balance Refund checks are mailed via United States Postal Service
• Credit Balance Refund checks cannot be sent by Express Courier
• Credit Balance Refund checks are valid for 180 days from the date on the check

Or email us [email protected] and please allow three business days for us to respond.