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What if I need to extend my travel insurance policy?

Last Updated: March 11, 2013 November 17, 2023

Travel insurance policies are designed to cover travelers from the day they leave home until the day they return home. Typically, once the traveler begins a trip, changes cannot be made to a policy. However, many travelers question whether their coverage will extend if an unforeseen event like a flight delay or illness prevents them from returning home as scheduled.

Many single trip travel insurance plans will extend automatically if a trip is prolonged beyond the period of coverage for a reason outside the traveler’s control. In most cases, coverage will extend for seven days or until the traveler returns home, whichever comes first.

If travelers choose to extend their vacation beyond the originally scheduled return date by choice, they may not have the option to extend their coverage unless their policy is renewable. This is usually only available with international medical plans.

Renewable plans allow travelers to purchase additional amounts of coverage as long as they do so before the policy is set to expire. Travelers should keep in mind, however, that some plans require a minimum initial purchase period and may also have a maximum amount of time for which coverage can be purchased. For example, the Safe Travels International plan from  Trawick International allows travelers who purchase a minimum of three months’ coverage to renew their policies as long as the total period of coverage does not exceed 24 months.

Travelers should refer to their specific policy’s description of coverage to determine if plans can be extended or renewed. Travelers should also be aware of any related requirements.

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This is the provider of the insurance product and correlates with the Financial Services Provider (FSP) as registered with the Australian Financial Complaints Authority. You can look up your insurer's provider in the AFCA comparative tables to see how common it is for consumers to bring a travel insurance dispute to AFCA about them.

In years (up to and including the number stated). For policies listed as '100+', there is no age limit.

Maximum age for dependants listed on the policy. In years (up to and including the number stated).

Does the policy list pre-existing medical conditions that are automatically covered.

Does the policy cover pre-existing medical conditions that are not listed as automatic cover on the policy (on application and subject to approval)

The lower the number, the better. It's the time period before booking your trip that a medical condition would be covered if you've had no symptoms,  medication or treatment (as long as that condition isn't specifically excluded). If for example, your condition last showed symptoms 18 months ago, but the time period here is 12 months, then you'll be covered subject to the other conditions of the policy.

Are claims covered that arise from pregnancy or pregnancy complications?

Until which stage pregnancy is covered for single births (up to and including).

Are medical costs covered for the mother if childbirth occurs up to the maximum pregancy stage

Limit for medical and emergency evacuation and repatriation expenses for illness or injury.

Expenses for an accompanying person such as a member of the travelling party, a friend or a close relative (not necessarily listed as insured on the certificate of insurance) to travel to the sick policyholder overseas, remain with them in hospital and accompany them home during an emergency repatriation.

Daily hospital cash allowance per person.

Minimum number of hours the insured must be continuously hospitalised before receiving the hospital cash allowance.

Limit for dental as a result of an accident.

Limit for dental as a result of sudden and acute pain.

Limit for overseas funeral costs and the return of mortal remains per deceased person, in the event of the death of the policy holder. There may be a separate limit for 'return of mortal remains' and 'overseas funeral costs', so check the policy terms for more details.

Limit for additional accommodation and travel expenses if the policy holder cannot travel due to injury or sickness.

The limit for additional travel expenses per person if travel is interrupted by an insured event (not including injury or sickness as that is covered separately under 'Additional travel expenses for injury or sickness'). Cover is assessed on individual circumstances.

Whether the policy covers you for additional travel expenses per person if travel is interrupted due to a lost or stolen passport or travel documents. Cover is assessed on individual circumstances.

Whether or not the policy covers you for additional accommodation and travel expenses if you need to curtail travel due to the serious illness or injury of a relative at home. May be subject to assessment of pre-existing conditions for the relative.

Limit for resumption of a journey interrupted due to the serious illness, injury or death of a relative. May be subject to assessment of pre-existing conditions for the relative. Check the policy terms for more details. 'Cancellation cover chosen' means variable cover options are available.

Whether the policy covers you for cancellation or amendment expenses.

Limit for cancellation or amendment expenses. 'Cover chosen' means variable cover options are available.

Limit for cancellation expenses for transportation bought using frequent flyer points.

Limit for travel agent cancellation fees.

Whether the policy covers you for losses arising out of insolvency of a travel services provider (e.g. airline, accomodation provider, bus line, shipping line, railway company, motor vehicle rental agency). Cover is assessed on individual circumstances.

Whether the policy covers you for cancellation expenses due to insolvency of a travel agent. Cover is assessed on individual circumstances.

Whether the policy covers you for cancellation expenses due to unexpected/involuntary retrenchment. Cover is assessed on individual circumstances.

Whether the policy covers you for cancellation expenses due to cancellation of pre-arranged leave from work for members of the Defence Force and Federal, State or Territory Emergency Services. Cover is assessed on individual circumstances.

Whether the policy covers you for cancellation expenses due to cancellation of pre-arranged leave from work for non-emergency services occupations. Cover is assessed on individual circumstances.

Are stolen or damaged personal belongings covered

The overall limit for stolen or damaged personal belongings.

Limit for a single unspecified item.

Limit per item for a video or photo camera. Cover is assessed on individual circumstances.

Limit for a laptop or tablet. Cover is assessed on individual circumstances.

Limit for a smartphone. Cover is assessed on individual circumstances.

Limit for any prescribed medications. Cover is assessed on individual circumstances.

Overall limit for specified items, available for an extra premium. Cover is assessed on individual circumstances.

Cover for belongings locked in a luggage compartment of a car out of sight during the day. Cover is assessed on individual circumstances.

Cover for belongings locked in a luggage compartment of a car out of sight overnight. Cover is assessed on individual circumstances.

Cover for valuables such as laptops, tablets, mobile phones, jewellery or cameras locked in the luggage compartment of a car. Cover is assessed on individual circumstances.

Cover limit per person for lost or stolen cash. Cover is assessed on individual circumstances.

Overall limit for a single person for baggage lost temporarily. Cover is assessed on individual circumstances.

The minimum period of time in hours before which cover applies for temporarily lost baggage. Cover is assessed on individual circumstances.

Limit for additional travel expenses to reach a special event such as a wedding, conference or sporting event on time if the scheduled transport is cancelled or delayed.

Limit for additional travel expenses to reach pre-paid travel arrangements on time if the scheduled transport is cancelled or delayed. Cover is assessed on individual circumstances.

Whether the policy is automatically extended if your journey is extended due to unforeseen circumstances.

Limit for additional meal and accommodation expenses if scheduled transport is delayed.

The minimum number of hours before transport delay is covered. Cover is assessed on individual circumstances.

Limit per person per 24-hour period for this transport delay. Cover is assessed on individual circumstances.

Is the collision damage excess for a hire car covered?

Limit for collision damage excess for a hire car. Cover is assessed on individual circumstances.

Does the policy cover cancellation and additional expenses for claims due to transport incidents like mechanical breakdown and accidents?

Does the policy cover cancellation and additional expenses for claims due to strikes?

Does the policy cover claims due to mental health illness experienced for the first time on the trip, and not classified as an ongoing or existing medical condition?

Does the policy cover claims due to COVID-19?

Does the policy cover claims due to pandemics other than COVID-19?

Does the policy cover claims due to natural disaster?

Does the policy cover claims due to civil unrest?

Does the policy cover claims due to terrorism?

Does the policy cover claims due to war?

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Tick Travel Insurance Review: My Honest Thoughts

G’day, mates! Today, I’m excited to share my honest thoughts and experiences with Tick Travel Insurance . As an avid traveler, I understand the importance of having reliable and comprehensive travel insurance coverage. So, let’s dive into my review and see if Tick Travel Insurance ticks all the boxes.

Tick Travel Insurance offers a wide range of policies to suit different needs and budgets. Whether you’re planning a short holiday or an extended adventure, they’ve got you covered. With their reputation for excellent customer service and efficient claims processing, it’s no wonder they’re a popular choice among Aussie travelers.

Throughout this review, I’ll discuss various aspects of Tick Travel Insurance, including policy coverage, customer service, claim processing, and more. By the end, you’ll have a clear picture of whether Tick Travel Insurance is the right choice for your travel needs.

Table of Contents

Key Takeaways:

• Tick Travel Insurance offers a wide range of policies to suit different travel needs and budgets.
• They are known for their excellent customer service and efficient claims processing.
• Throughout this review, we will explore policy coverage, customer experiences, and more.
• By the end, you’ll have an informed decision on whether Tick Travel Insurance is the best option for you.

Introduction to Tick Travel Insurance

Welcome to my review of Tick Travel Insurance! In this section, I will provide an introduction to Tick Travel Insurance and give you an overview of what they offer. Whether you’re planning a relaxing vacation or an adventurous trip, having the right travel insurance is essential for peace of mind.

Tick Travel Insurance is a reputable insurance provider that specializes in offering travel insurance policies to individuals and families. With their extensive experience in the industry, they understand the unique needs of travelers and strive to provide comprehensive coverage.

When it comes to travel insurance, Tick Travel Insurance offers a range of policies tailored to meet different travel requirements. Whether you’re embarking on a short domestic trip or planning an international adventure, they have policies to suit your needs.

With Tick Travel Insurance, you can expect benefits such as coverage for trip cancellations, medical expenses, lost baggage, and more. They aim to provide travelers with financial protection against unexpected events that could potentially disrupt their travel plans.

Tick Travel Insurance is committed to delivering exceptional customer service. Their team of knowledgeable professionals is available to assist you throughout the entire process, from purchasing your policy to filing a claim. Their goal is to ensure that you have a smooth and hassle-free experience when it comes to travel insurance.

So, whether you’re a frequent traveler or planning a one-time trip, Tick Travel Insurance offers policies that can provide you with the coverage and peace of mind you need. In the upcoming sections of this review, I will delve deeper into their policy coverage and benefits, as well as assess their customer service and claims processing efficiency.

Assessing the Value for Money

When it comes to travel insurance, value for money is a key consideration. After all, you want to ensure that your hard-earned money is well-spent on a policy that offers comprehensive coverage and peace of mind. In this section, I will assess the value for money that Tick Travel Insurance provides, taking into account their pricing and the benefits included in their policies.

One important aspect to consider is the pricing of Tick Travel Insurance. Their policies are competitively priced, making them an attractive option for budget-conscious travelers. However, it’s crucial to remember that the cost should not be the sole determining factor when choosing travel insurance. It’s essential to evaluate the coverage and benefits offered in relation to the price to determine if it truly represents value.

Tick Travel Insurance offers a range of policies to cater to different travel needs. They provide comprehensive coverage for medical emergencies, trip cancellations, lost baggage, and more. By reviewing the policy details, you can assess the extent of coverage provided and determine if it aligns with your specific requirements.

In addition to coverage, Tick Travel Insurance also offers additional benefits that can enhance the value of their policies. These may include coverage for pre-existing medical conditions, 24/7 emergency assistance, and access to a global network of medical providers. Understanding these additional benefits and how they align with your travel needs is crucial in evaluating the overall value.

By comparing the pricing, coverage, and benefits of Tick Travel Insurance against other insurance providers, you can gain a clearer understanding of their value for money. Keep in mind that value is subjective and may vary based on individual preferences and travel requirements. It’s always recommended to carefully assess your own needs and compare multiple insurance options before making a decision.

Policy Coverage and Benefits

In this section, I will dive into the coverage and benefits provided by Tick Travel Insurance. Tick Travel Insurance offers comprehensive coverage to ensure peace of mind during your travels. Let’s take a closer look at both the standard policy inclusions and any additional coverage options available.

Understanding the Standard Policy Inclusions

When you purchase a Tick Travel Insurance policy, you can expect a range of coverage that safeguards you against unexpected events. The standard policy includes coverage for medical expenses, emergency medical evacuation, trip cancellation or interruption, lost or stolen baggage, travel delay, and personal liability. These essential coverage options ensure that you are protected in case of illness, accidents, or unforeseen circumstances that may arise during your trip.

Tick Travel Insurance provides coverage for a variety of travel-related mishaps. Whether it’s a sudden illness or injury, a cancelled or interrupted trip, or even lost or stolen baggage, their policies have you covered. It’s essential to review the specific policy details to understand the extent of coverage and any exceptions that may apply.

Additional Coverage for Peace of Mind

In addition to the standard policy inclusions, Tick Travel Insurance offers optional additional coverage for extra peace of mind. These additional coverage options allow you to customize your policy to suit your specific needs and preferences. Some common additional coverage options include:

• Adventure Sports Coverage: Tick Travel Insurance offers coverage for a wide range of adventure sports activities, including skiing, snowboarding, scuba diving, and more. This ensures that you are protected while engaging in thrilling activities during your trip.
• High-Value Item Coverage: If you are planning to carry valuable items such as electronics, jewelry, or cameras, Tick Travel Insurance offers additional coverage to protect these possessions against theft, loss, or damage.
• Rental Vehicle Excess: Tick Travel Insurance provides coverage for the excess fees associated with rental vehicle damage or theft. This can save you from incurring unexpected expenses while renting a car during your trip.

By opting for additional coverage, you can tailor your travel insurance policy to meet your specific needs and ensure comprehensive protection throughout your journey.

Tick Travel Insurance is dedicated to providing extensive coverage and benefits to their policyholders. Understanding the standard policy inclusions and considering additional coverage options can help you make an informed decision when selecting your travel insurance policy. The next section will focus on reviewing the customer service experiences provided by Tick Travel Insurance.

Tick Travel Insurance Review: Experiences with Customer Service

When it comes to travel insurance, a key aspect to consider is the level of customer service provided by the company. I wanted to know if Tick Travel Insurance lives up to its promise of exceptional customer support, so I delved into my own experiences as well as gathered information from customer reviews.

One of the first things I noticed about Tick Travel Insurance is their dedication to customer satisfaction. Their support team was responsive and helpful throughout my interactions with them. Whether I had questions about policy coverage or needed assistance with a claim, their representatives were knowledgeable and went the extra mile to address my concerns.

What stood out to me was the speed at which Tick Travel Insurance responded to inquiries. It’s frustrating when you have a pressing issue and have to wait days for a response. However, with Tick Travel Insurance, I always received prompt replies, allowing me to resolve any concerns quickly.

The level of customer service I experienced with Tick Travel Insurance truly exceeded my expectations. Their team treated me with respect and professionalism, and I felt valued as their customer.

But don’t just take my word for it – customer reviews further reinforce the positive experiences with Tick Travel Insurance’s customer service. Many customers express their satisfaction with the support they received, emphasizing the responsiveness and helpfulness of the team.

It’s important to note that exceptional customer service doesn’t just end with the purchase of a policy. Tick Travel Insurance continues to provide support throughout the entire policy period, whether it’s assisting with policy changes, answering questions about coverage, or guiding customers through the claims process.

When it comes to choosing a travel insurance provider, having reliable customer service can make all the difference. Tick Travel Insurance’s commitment to delivering top-notch support and satisfying their customers’ needs is evident in both their actions and the positive feedback they receive.

Next, let’s delve into the efficiency and transparency of Tick Travel Insurance’s claim processing in Section 6.

Claim Processing Efficiency and Transparency

When it comes to travel insurance, one of the most crucial aspects is the smooth and efficient processing of claims. As a customer, you want to be sure that your claims are processed quickly and fairly, allowing you to receive the benefits you are entitled to.

At Tick Travel Insurance, claim processing efficiency is a top priority. The company understands that travel emergencies can be stressful, and they strive to provide a hassle-free claims experience for their customers. From the moment you submit your claim, you can expect prompt and professional service.

The comprehensive online claim submission system makes the process simple and convenient. You can easily upload all the necessary documentation and track the progress of your claim in real-time. This transparency ensures that you are always aware of the status of your claim.

Tick Travel Insurance also prides itself on its claims team, who are experienced and knowledgeable in handling travel insurance claims. They work diligently to review and process claims efficiently, minimizing any delays or complications.

Furthermore, the company maintains clear and transparent communication throughout the claims process. You can expect timely updates and effective communication from the claims team, ensuring that you are well-informed every step of the way.

In addition to efficiency, Tick Travel Insurance places a strong emphasis on claims transparency. They believe in being upfront and honest about their claim procedures, coverage limitations, and any necessary documentation. This transparency helps customers understand what to expect and avoids any confusion or surprises during the claims process.

Overall, Tick Travel Insurance strives to provide a seamless and transparent claims experience for their customers. Their commitment to claim processing efficiency and transparency sets them apart and ensures that you can rely on their travel insurance coverage when you need it most.

The Claims Experience: From Lodgement to Resolution

One of the most important aspects of any travel insurance policy is the claims experience. After all, the true test of an insurance provider is how they handle claims and support their customers in times of need. In this section, I will provide an overview of the claims experience with Tick Travel Insurance, focusing on the process of claim lodgement and the overall resolution of claims.

When it comes to lodging a claim with Tick Travel Insurance, the process is straightforward and efficient. The company offers a user-friendly online platform where policyholders can easily submit their claims and provide all the necessary documentation. This streamlined process ensures that claims are lodged promptly and accurately, minimizing any unnecessary delays or complications.

Tick Travel Insurance understands that time is of the essence when it comes to claims, especially during emergencies or unexpected situations. They are committed to providing prompt and responsive support to their customers throughout the claims process. Policyholders can reach out to their dedicated claims team via phone or email for any assistance or queries they may have.

Customer satisfaction is at the forefront of Tick Travel Insurance’s claims handling process. They aim to create a hassle-free experience for their customers by efficiently processing claims and providing timely resolution.

When it comes to claim resolution, Tick Travel Insurance strives to ensure fair and prompt outcomes. They have a dedicated team of claims professionals who assess and evaluate each claim on an individual basis, taking into account the policy terms and conditions. This personalized approach ensures that claims are resolved fairly and in accordance with the policy coverage.

Furthermore, Tick Travel Insurance is committed to maintaining transparency throughout the claims resolution process. They provide clear communication to policyholders regarding the progress of their claims, ensuring that customers are kept informed every step of the way. This transparency helps build trust and confidence in the company’s commitment to customer satisfaction.

Overall, the claims experience with Tick Travel Insurance is characterized by efficiency, responsiveness, and transparency. Policyholders can expect a smooth and streamlined process when lodging a claim, with a dedicated claims team providing support and guidance along the way. The company’s commitment to fair and prompt claim resolution ensures that customers can rely on Tick Travel Insurance when they need it most.

Pre-existing Medical Condition Coverage

When it comes to travel insurance, one important aspect to consider is coverage for pre-existing medical conditions. Tick Travel Insurance understands the unique needs of individuals with pre-existing conditions and offers specific coverage options to provide peace of mind during your travels.

Tick Travel Insurance’s pre-existing medical condition coverage ensures that if you have a pre-existing condition that requires medical attention while you are abroad, you will have access to the necessary medical treatment without worrying about financial burden. It is essential to disclose your pre-existing conditions accurately when purchasing your travel insurance policy to ensure that you are adequately protected.

The terms and conditions surrounding pre-existing medical condition coverage may vary depending on the specific policy you choose. You will need to carefully review Tick Travel Insurance’s policy documents to understand the details of the coverage and any limitations or restrictions that may be applicable.

Tick Travel Insurance aims to provide comprehensive coverage for a wide range of pre-existing medical conditions. Whether you have a chronic illness, require ongoing medication, or have recently received medical treatment, Tick Travel Insurance’s policies are designed to cater to your specific needs.

To find out more about pre-existing medical condition coverage and how it can benefit you during your travels, consult Tick Travel Insurance’s policy documents or reach out to their customer support team. They are dedicated to helping you make informed decisions and providing the assistance you need to ensure a worry-free trip.

For more information, visit the Tick Travel Insurance website or call their customer support hotline to speak with a representative. Don’t let pre-existing medical conditions hold you back from enjoying your travels with peace of mind.

Issues and Concerns Raised by Customers

When it comes to travel insurance, customers often have specific concerns and face various issues. Tick Travel Insurance is no exception, and it’s important to address these concerns to provide a well-rounded review. Two common problems that customers have raised include experiences of denied claims and challenges with customer support.

Experiences of Denied Claims

One of the most frustrating experiences for travelers is having their insurance claim denied. Unfortunately, some customers have reported facing this issue with Tick Travel Insurance. While the specifics of each denied claim may vary, it is a concern that should be taken into consideration when choosing an insurance provider.

It is important to note that travel insurance policies typically have specific terms and conditions that outline the situations in which a claim can be denied. However, customers have expressed dissatisfaction with the clarity and communication around these terms, leading to confusion and disappointment.

“The claim process with Tick Travel Insurance was straightforward, but I was disappointed when my claim got denied due to a technicality that wasn’t clearly explained in the policy.” – Emma, Tick Travel Insurance customer

While denied claims can be a significant concern, it is essential to thoroughly review the policy terms and conditions and seek clarification from the insurer if needed to ensure a clear understanding of what is covered and what is not.

Challenges with Customer Support

Another issue that customers have raised relates to the challenges faced when dealing with Tick Travel Insurance’s customer support. Prompt and efficient customer support is crucial, especially during stressful situations while traveling. However, some customers have expressed frustration with the level of support they received.

Customers have reported difficulties in reaching a representative, delays in response times, and unsatisfactory resolutions to their queries or concerns.

“I had to wait on hold for a long time when I called the customer support helpline. Additionally, the response to my emails was delayed, and I found it challenging to get a satisfactory resolution to my issue.” – James, Tick Travel Insurance customer

Challenges with customer support can significantly impact a traveler’s experience, especially in stressful situations that require immediate assistance. It is important to consider the experiences of other customers and their feedback on customer support when evaluating a travel insurance provider.

Tick Insurance Reviews: Positive Outcomes and Praise

In this section, I want to showcase the positive feedback and reviews Tick Travel Insurance has received from satisfied customers. It’s always good to hear from those who have had positive experiences with the company and have had their travel insurance needs met.

I have gathered testimonials from various sources, including customer reviews and feedback on trusted platforms. These reviews highlight the positive outcomes and praise Tick Travel Insurance has received. Let’s take a look at what customers have to say.

“I recently had to make a claim with Tick Travel Insurance, and I must say that their service exceeded my expectations. The claim was processed quickly and efficiently, and the customer support team was friendly and helpful throughout the entire process. I highly recommend Tick Travel Insurance to anyone in need of reliable travel coverage!” – Sarah M.

“I have been using Tick Travel Insurance for years, and they have always provided excellent coverage and support. Their policies are comprehensive and reasonably priced, and their claims process is straightforward. I feel confident traveling knowing that I have Tick Travel Insurance by my side.” – Peter L.

These positive reviews and testimonials are a testament to the high level of service and satisfaction that Tick Travel Insurance provides to its customers. It’s always reassuring to know that other travelers have had positive experiences with their policies and claims process.

If you’re looking for reliable travel insurance backed by positive customer reviews, Tick Travel Insurance is definitely worth considering. Let their satisfied customers’ experiences speak for themselves.

Comparing Tick Travel Insurance to Other Providers

When it comes to choosing the right travel insurance provider, it’s important to evaluate your options carefully. Tick Travel Insurance may have caught your attention, but how does it measure up against other providers in the market? In this section, I will compare Tick Travel Insurance to its competitors, considering factors such as offerings, benefits, and pricing.

One of the key advantages of Tick Travel Insurance is its comprehensive coverage options. Whether you’re looking for basic coverage or more extensive protection, Tick Travel Insurance offers a variety of policies to suit your needs. Their policies include coverage for medical emergencies, trip cancellations, lost baggage, and more.

However , it’s always a good idea to compare Tick Travel Insurance with other providers to ensure you’re getting the best value for your money. When comparing insurance options, consider factors such as the level of coverage, policy benefits, and the overall cost.

One alternative to Tick Travel Insurance is XYZ Travel Insurance. XYZ Travel Insurance offers similar coverage options and benefits, making it a worthy contender for your travel insurance needs. By comparing the coverage and prices of both providers, you can make an informed decision that suits your individual requirements.

Another alternative worth considering is ABC International Insurance. ABC International Insurance has gained recognition for its competitive pricing and extensive coverage options. By comparing the benefits, coverage, and pricing of ABC International Insurance to Tick Travel Insurance, you can find the best fit for your travel insurance needs.

Ultimately, the decision between Tick Travel Insurance and other providers comes down to your specific requirements and budget. Comparing the offerings, benefits, and pricing of different providers will help you make an informed decision.

After thoroughly reviewing Tick Travel Insurance and analyzing its policies, coverage, customer service, and claims process, I have formed my final thoughts on whether it is a good choice for travel coverage.

Overall, I have found Tick Travel Insurance to be a reliable and reputable provider. Their policies offer comprehensive coverage, including additional options for peace of mind, such as rental car excess and trip cancellation. The pricing is competitive, and the value for money is evident considering the benefits provided.

Furthermore, Tick Travel Insurance demonstrates a commitment to excellent customer service. Their support team is responsive and knowledgeable, ensuring a smooth and satisfactory experience for policyholders. The claim processing efficiency is commendable, with transparent communication and timely resolution of claims.

Based on my assessment, I confidently recommend Tick Travel Insurance for travel coverage. It is a trustworthy option that encompasses essential coverage and delivers a positive claims experience, giving travelers the peace of mind they need while exploring the world. So, when considering your travel insurance needs, Tick Travel Insurance should be on the top of your list.

How does Tick Travel Insurance protect my trip?

Tick Travel Insurance offers a range of policies designed to protect you and your trip. Their coverage includes benefits such as overseas medical and dental expenses, trip cancellation and interruption, lost luggage, personal liability, and more.

What types of travel insurance policies does Tick Travel Insurance offer?

Tick Travel Insurance offers various policies to suit different travel needs. These include single trip policies, annual multi-trip policies, and specific policies for seniors, families, and business travelers.

Can I purchase travel insurance from Tick Travel Insurance if I have a pre-existing medical condition?

Tick Travel Insurance provides coverage for certain pre-existing medical conditions. However, there are conditions and limitations that apply. It is essential to review the terms and conditions of the policy to ensure your condition is covered.

How do I make a claim with Tick Travel Insurance?

To make a claim with Tick Travel Insurance, you can visit their website or contact their claims department. You will need to provide the necessary documentation, such as receipts and proof of travel, to support your claim.

How efficient is the claims processing with Tick Travel Insurance?

Tick Travel Insurance aims to process claims efficiently and promptly. However, the time it takes to process a claim can vary depending on the complexity of the case and the availability of the required documentation.

What happens if my claim is denied by Tick Travel Insurance?

If your claim is denied by Tick Travel Insurance, it is essential to review the reasons provided in the denial letter. You may be able to provide additional information or appeal the decision if you believe it was unjustified.

How satisfied are customers with Tick Travel Insurance’s customer service?

Tick Travel Insurance is committed to providing excellent customer service. While individual experiences may vary, many customers have reported positive experiences with the company’s responsive and helpful customer support team.

How does the pricing of Tick Travel Insurance compare to other providers?

Tick Travel Insurance offers competitive pricing for their policy coverage. It is recommended to compare their prices with other insurance providers to ensure you are getting the best value for your money.

What additional coverage options does Tick Travel Insurance offer?

Tick Travel Insurance offers additional coverage options such as adventure sports coverage, rental car excess insurance, and coverage for high-value items. These options can provide added protection and peace of mind during your travels.

Are there any common issues or concerns raised by customers about Tick Travel Insurance?

While Tick Travel Insurance strives to provide excellent service, some customers have reported issues with denied claims or challenges with customer support. It is important to address any concerns directly with the company to seek resolution.

How do customers rate their experiences with Tick Travel Insurance?

Many customers have shared positive reviews and testimonials about their experiences with Tick Travel Insurance. These reviews highlight the company’s efficient claims processing, helpful customer support, and overall satisfaction with the coverage provided.

How does Tick Travel Insurance compare to other insurance providers in the market?

Tick Travel Insurance offers competitive coverage and benefits compared to other insurance providers. It is recommended to compare their offerings, benefits, and pricing with other providers to determine the best option for your travel needs.

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How to Extend Your Travel Insurance Policy

Not ready for that long-awaited, well-deserved vacation to end? Or want to stay to visit family just a bit longer? Or, do you need to stay away longer for work? Or, has your flight been delayed due to circumstances beyond your control, preventing you from returning home? Or, are you stuck at your destination under quarantine? These are all important travel needs; and your travel insurance should have the flexibility to meet these needs. In this post, we’ll explain how to extend your travel insurance policy and when you can do it. We’ll also identify 4 specific situations where an automatic extension would apply. It’s essential to have coverage for the duration of your trip, so read on!

How you can extend your Emergency Medical coverage

With TuGo, you can extend your travel insurance policy by contacting your local insurance professional or  TuGo’s Customer Service team . 

• When you have a Single Trip Plan:  You can purchase an extension for up to 182 days, for a maximum of 730/731 days (2 years) total on a policy. 
• When you have a Multi Trip Annual Plan:  You can add on an extension to your chosen trip length, for each trip, or upgrade the trip length of your travel insurance policy. For example, if you’ve chosen to be covered for 20 days at a time, but you have a 35-day trip planned, you can ask to extend your coverage for 15 days; or you may find it to be more cost effective to upgrade your trip length rather than extend your policy. You’ll be advised of your best course of action when you contact your insurance professional or TuGo. 

Keep in mind that an admin fee may apply, in addition to the cost for the additional days added.  

When can you extend your travel insurance policy?

Knowing when you can extend your travel insurance policy is important. Here’s a breakdown of when TuGo ®  Emergency Medical Travel Insurance can and can’t be extended:

Multi Trip Annual

Single Trip

Before departure

After departure

If your coverage has lapsed/expired

If you’ve submitted, or intend to submit, a claim

If you’ve seen a doctor or other registered medical practitioner since your departure date or the policy effective date*

If you’re currently experiencing any symptoms and/or need to seek medical attention*

* Specifically applicable to Emergency Medical Insurance. If these conditions haven’t been met, we  may  authorize an extension at our discretion. If an extension has been authorized, there would be no coverage for subsequent claims related directly or indirectly to the medical conditions or symptoms for which a claim has been or will be submitted or for which treatment by a physician or other registered medical practitioner was received or required before the effective date of the extension.

When a 2-day Multi Trip Annual policy can be extended/upgraded 

One of the benefits of TuGo’s coverage is its flexibility, like our unique  2-day annual emergency medical insurance plan —ideal for cross-border shopping or weekend getaways. But what if you need to stay longer—can your coverage be extended/upgraded?  

•  If you’re 59 years and younger:  yes, an extension/upgrade is possible, as per the information noted in the table above. 
• If you’re 60 years and older : You’ll need to answer TuGo’s Traveller Medical Questionnaire based on the day you’re applying for the extension/upgrade.

Note that additional premiums and surcharges may apply for the extension/upgrade. 

When will your Emergency Medical travel insurance coverage automatically be extended? 

There are 4 scenarios when your travel insurance coverage will automatically be extended at no additional cost to you: 

• Hospitalization :  If you, your family travelling with you or your travelling companion are hospitalized, the automatic extension will be provided for the remaining period of the hospitalization, plus up to 7 days after hospital release to recover and/or travel home. 
• Medically Unfit to Travel :   
• If you, your family travelling with you or your travelling companion are unable to travel on the scheduled return date, due to a medical condition that doesn’t require hospitalization, the automatic extension will be provided for up to 7 days to recover and/or travel home.  
• In the event of a claim, written documentation is required from the attending  physician to substantiate the inability to travel home as originally scheduled.  
• Quarantine:   
• If you, your family travelling with you or your travelling companion are unable to travel on your scheduled return date due to being placed under quarantine after a positive COVID-19 test, the automatic extension will be provided for up to 14 days.  
• In the event of a claim, written documentation is required to substantiate the quarantine. 
• Delay of Common Carrier :   
• If your common carrier (defined as in our Traveller policy as “a boat, cruise ship, airplane, bus, taxi, train or other similar vehicle that is licensed, intended and used primarily to transport passengers for hire”) is delayed due to circumstances beyond your control, preventing you from returning to your home province, the automatic extension will be provided for up to 7 days.  
• In the event of a claim, written documentation is required to substantiate the common carrier delay.  

In the current travel climate, it’s more important than ever to ensure you’ve got comprehensive travel insurance for your entire trip. And if you need to stay longer, your policy coverage can extend longer too. If you have any questions or concerns that weren’t covered, add them in the comments section below. We aim to provide helpful, practical travel insurance information, so you can travel protected.

Safe travels, 

Melissa 

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Tick Travel Insurance: Evaluating the Pros and Cons in this Review

Embarking on a journey to new destinations brings excitement, adventure, and unforgettable experiences.

However, amidst the anticipation lies the responsibility of safeguarding oneself against unforeseen circumstances. This is where travel insurance becomes a crucial aspect of travel planning. In our quest to uncover the finest travel insurance options, we delve into the world of Tick Travel Insurance, a company that promises simplicity and tailored coverage for every traveler\’s needs.

With a firm belief that acquiring and comprehending travel insurance can often be a tedious process, Tick Travel Insurance has set out to redefine the insurance landscape. In this article, we explore the company\’s core values, its parent company EUROP ASSISTANCE, and the extensive benefits it offers to travelers around the globe.

Join us as we navigate through the intricate details, services, and customer-centric approach of Tick Travel Insurance, shedding light on why they are a noteworthy player in the insurance industry. Whether you\’re a frequent flyer or embarking on a once-in-a-lifetime journey, understanding the ins and outs of Tick Travel Insurance will equip you with the knowledge necessary to make an informed decision when protecting your travels.

So, fasten your seatbelts, and let\’s embark on a captivating exploration of Tick Travel Insurance, unraveling the simplicity, reliability, and efficiency they bring to the world of travel insurance.

Table of Contents

About Tick Travel Insurance

Tick Travel Insurance is a wholly owned subsidiary of EUROP ASSISTANCE, which is a part of the global Generali Group. With a presence in over 200 countries, EUROP ASSISTANCE boasts a vast network of more than 750,000 assistance providers. Every year, they handle an average of 10 million assistance interventions, supporting travelers worldwide. In 2019 alone, EUROP ASSISTANCE provided aid to 1.2 million travelers, according to the official website.

As a subsidiary of the Generali Group, EUROP ASSISTANCE is part of one of the largest global insurance and asset management providers. Established in 1831, Generali operates in 50 countries worldwide, with over 72,000 dedicated employees serving 65.9 million customers.

Tick Travel Insurance understands that searching for travel insurance and trying to comprehend its intricacies can often be a tedious task. That\’s why we prioritize simplicity. Our goal is to eliminate the confusion and complexity surrounding travel insurance, providing you with coverage that suits your needs and holiday plans.

Benefits of using Tick Travel Insurance

• Medical & Hospital Benefits : Tick Travel Insurance provides coverage for medical expenses and hospitalization while traveling. This ensures that you are financially protected in the event of an unexpected illness, injury, or medical emergency during your trip.
• Emergency Costs : In case of unforeseen emergencies such as natural disasters, accidents, or political unrest, Tick Travel Insurance covers the additional expenses incurred for emergency accommodation, transport, and alternative travel arrangements.
• Cancellations, Curtailments & Journey Resumptions : Tick Travel Insurance offers coverage for trip cancellations or curtailments due to unforeseen circumstances such as illness, injury, or other valid reasons. They also provide assistance in resuming your journey if it was interrupted.
• Pre-Existing Medical Conditions : Tick Travel Insurance understands the importance of addressing pre-existing medical conditions. Depending on the policy, they may provide coverage for certain pre-existing medical conditions, ensuring peace of mind while traveling.
• Travel Delay Expenses : If your trip is delayed due to reasons beyond your control, such as flight cancellations or severe weather conditions, Tick Travel Insurance covers additional expenses like accommodation and meals during the delay.
• Baggage & Valuables : Tick Travel Insurance provides coverage for loss, theft, or damage to your baggage and personal belongings while traveling. This ensures that you are financially protected if your belongings are lost or damaged during your trip.
• Baggage Delays : In case your checked-in baggage is delayed for a certain period of time, Tick Travel Insurance offers reimbursement for essential items such as clothing and toiletries, providing temporary relief until your baggage is delivered.
• Passports & Money : Tick Travel Insurance offers assistance and coverage in case of lost or stolen passports, as well as coverage for loss or theft of money while traveling.
• Personal Accident & Loss of Income : Tick Travel Insurance provides coverage for personal accidents resulting in injury, disability, or loss of life during your trip. They may also offer coverage for loss of income due to an accident while traveling.
• Personal Liability : In the event that you accidentally cause injury to someone else or damage their property while traveling, Tick Travel Insurance offers coverage for personal liability claims, protecting you from potential financial burdens.
• Pet Care : If you are traveling with a pet and require emergency veterinary treatment or additional expenses for pet care, Tick Travel Insurance may provide coverage for such situations.
• Excesses : Tick Travel Insurance may have excesses or deductibles that apply to certain sections of your policy. This means that you may be responsible for a certain amount of the claim before the insurance coverage comes into effect.
• Rental Vehicle Excess Waiver : If you plan to rent a vehicle during your trip, Tick Travel Insurance may offer a rental vehicle excess waiver, which covers the excess or deductible amount you would be liable for in case of damage or theft of the rental vehicle.
• Children & Dependents : Tick Travel Insurance understands the importance of family travel. They may provide coverage specifically tailored to children and dependents, ensuring their well-being and protection during the trip.

Tick Travel Insurance Reviews: Pros and Cons

• Affordable : Tick Travel Insurance offers competitive pricing, making it an affordable option for travelers seeking comprehensive coverage without breaking the bank. This ensures that you can protect your trip without straining your budget.
• Comprehensive coverage : Tick Travel Insurance provides extensive coverage options that encompass various aspects of travel, including medical expenses, trip cancellations, baggage protection, personal liability, and more. This comprehensive coverage gives travelers peace of mind, knowing that they are financially protected against unforeseen circumstances.
• 24/7 claims hotline : Tick Travel Insurance offers a dedicated claims hotline that operates 24 hours a day, seven days a week. This ensures that you can reach out for assistance and file claims at any time, regardless of your location or time zone, providing convenience and prompt support when needed.
• Good customer service : Tick Travel Insurance prides itself on providing excellent customer service. Their knowledgeable and friendly staff are trained to assist customers with any inquiries, concerns, or claims throughout their travel insurance journey. This ensures a positive and hassle-free experience for policyholders.
• Can be slow to process claims : One potential downside of Tick Travel Insurance is that the claims process may sometimes take longer than expected. Delays can occur due to various factors, including the need for additional documentation or verification. While they strive for efficient claims processing, some customers may experience delays.
• Some exclusions may apply : Like any insurance policy, Tick Travel Insurance has certain exclusions and limitations outlined in the terms and conditions. It\’s important for travelers to carefully review these exclusions to fully understand the scope of coverage. Some specific scenarios or activities may not be covered, and it\’s essential to be aware of these limitations.
• Not available in all countries : Tick Travel Insurance may not be available in every country worldwide. Travelers should check if the coverage is applicable to their specific destination before purchasing a policy. It\’s recommended to verify the availability and terms of coverage for the intended travel location to ensure suitability.

How To Use Tick Travel Insurance

Here are the steps on how to use Tick Travel Insurance:

• Go to the Tick Travel Insurance website and create an account.
• Select the type of travel insurance you need.
• Enter your travel details, including your destination, dates of travel, and mode of transportation.
• Choose the level of coverage you want.
• Pay for your policy.
• Download and print your policy.
• Once you have purchased your policy, you will be covered for any unforeseen events that may occur during your trip. If you need to make a claim, you can do so by contacting Tick Travel Insurance\’s 24/7 claims hotline.

Tick Travel Insurance Contact

Website : tickinsurance.com.au Email : [email protected] (Complaints), [email protected] (Emergencies & Claims) Phone : +612 9333 3963 Address : Tick Insurance Australia Suite 1.04, Level 1, 19 Harris Street Pyrmont, 2009 Sydney NSW

Tick Travel Insurance stands out as a reliable and affordable option for travelers seeking comprehensive coverage and peace of mind during their journeys. With competitive pricing, extensive coverage options, and a dedicated 24/7 claims hotline, they strive to provide excellent customer service and support.

While there may be some drawbacks, such as potential delays in claims processing and certain exclusions, Tick Travel Insurance\’s commitment to customer satisfaction remains strong. By thoroughly reviewing the policy terms and conditions and understanding the coverage limitations, travelers can make well-informed decisions and tailor their insurance plans accordingly.

If you have had experience with Tick Travel Insurance, we encourage you to share your thoughts and feedback by leaving a review in the comments section below. Your valuable insights can assist fellow travelers in making informed decisions and provide valuable feedback to the company.

Remember, travel insurance is an essential aspect of trip planning, offering protection and financial security when unforeseen circumstances arise. Consider Tick Travel Insurance as a viable option, and don\’t forget to share your experiences to help others in their insurance decision-making process. Safe travels!

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June 1, 2020

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8 Great Reasons to Extend Your Vacation (and Your Travel Insurance) 

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How to extend travel insurance

Extending travel insurance while you're abroad is possible; just make sure you do it before your current policy expires..

In this guide

Travel insurance with extension options

Extending your travel insurance: a few tips, what is excluded when i extend my policy, what if i'm forced to extend my trip for reasons i can't control, get quotes for travel insurance with extensions available, frequently asked questions.

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What you need to know

• Lots of insurers let you extend your travel insurance while you are overseas.
• In some cases, you can extend your travel insurance policy as late as 24 hours before you travel.
• Make sure you extend your travel insurance before your current policy expires.

Here are some brands that allow you to extend your policy after you've departed on your trip. Understand the conditions before choosing a brand so you don't get caught out without cover.

Note: This information was last updated July 2022

• As soon as you know that you'll be travelling longer than expected, contact your insurer. Do this to avoid leaving the changes to the last minute.
• Be aware of normal business hours back home. You might not be able to get your extension approved over the weekend. Some insurers ask for at least 7 days' notice to process an extension.
• Consider how long you'll need to extend your policy. Most insurers will only allow you to extend your policy once, so you need to get it right.
• Double check your paperwork and make sure your extension is approved. After you make the extension, you should expect a new or updated certificate of insurance. Make sure the expiry date on your updated certificate is correct; if it's not, let your insurer know as soon as possible.
• Extensions will not be granted if your policy has expired. If this happens, it's not the end of the world – you'll just have to find another insurer that will cover you if you're already overseas .
• If you, your travel companion or a family member suffers a medical condition or injury in the first period of travel, this condition will be considered a pre-existing condition in the new (extended) period of insurance. You will not be eligible to claim for any losses related to these conditions.
• Some insurers will have a maximum age limit applied for when requests for cover extensions can be made, for example 60 or 70 years old.
• If there has been a change in your personal circumstances, it may impact the insurer's decision of whether to provide you with cover.

Most insurers will let you extend the period of insurance free of charge if you are forced to extend your travels for reasons outside of your control. Such events may include:

• Luggage or personal effects have been delayed on the bus, airline, shipping line or rail authority you are travelling on
• Delay is for a reason that can be claimed under the policy (subject to insurer's written approval), such as if you're injured and can't travel or if there is a flight delay

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Can I extend my annual multi-trip policy?

Unfortunately not. When you purchase an annual multi-trip policy, you nominate a maximum trip duration which determines your premium. While you may be willing to pay for the extra days of cover, most brands will not allow this.

Can I extend my policy before I depart for my trip?

Absolutely. If you're within the cooling off period, it might even be easier to cancel your existing policy and take out a new one.

Jessica Prasida

Jessica Prasida is a travel insurance expert for Finder. She lives and breathes travel, having worked as a travel agent and branch manager at STA Travel for over 4 years, then writing about travel insurance with Finder for another 5 years. Jess has a Bachelor of Business from the University of Technology, Sydney and a Tier 1 General Insurance qualification.

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General Enquiries: [email protected] New Customers: [email protected] International: +612 9333 3963 Claims Enquiries: [email protected] Existing Customers: [email protected] Email: [email protected] Travel Insurance General Enquiries: [email protected] New Travel Customers: [email protected] Emergency Assistance Overseas: +612 9333 3963 Travel Claims Enquiries: [email protected] Existing Travel Customers: [email protected] Travel Website: http://www.tickinsurance.com.au/

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