trek store madison west

Trek Bicycle Madison West | Trek Bicycle Madison West

Store address
8108 Mineral Point Road
Madison, Wisconsin, 53719 United States
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Our store bio, ask us about, rapha is here.

Check out the fresh road kits we've got in store! Stop by to explore Rapha apparel and get ready to roll out in style. Stop in & shop

Trade-in, trade up

Trade in your old Trek bike with Red Barn Refresh and get in-store credit toward the purchase of a new one.

Ride now, pay later

Trek Financing powered by Citizens Pay lets you buy what you need, when you need it. Spread your payments over time with convenient, stress-free plans starting at 0% APR.

What is an electric bike?

Check out our electric bike buyer's guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks.

The best e-bike for you

Not sure which e-bike is right for you? Plug your ideal terrain and pedal assist preferences into our handy tool to find your perfect fit.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low price guarantee

Find a lower price on an identical product at a local authorized Trek retailer’s store or website? We’ll honor it! See store for details.

24-hour service for all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favorite bike shop

From first time riders of every age to the seriously addicted, we’re here to help!

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ABOUT ELECTRA

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Cycling in Bloom | Get Ready for Spring Riding

Madison's Local Bike Shop

Our website is constantly updated to let you know what we have in stock. We carry a wide range and large inventory of bicycles including hybrid, off-road, commuter, triathlon, road, gravel, touring and power-assist e-bikes. Popular brands like Trek, Giant, Liv, Felt, Moots, Waterford and Co-Motion are in stock. Our experienced staff is on hand and ready to assist with any and all of your cycling related needs!

Project One custom bikes | Build your dream bike. Exactly as you imagined it.

Shop Sale Bikes

Mountain Bikes

Shop Performance Road and Gravel Bikes

Want to ride an awesome bike at an awesome price? Explore our selection of top road and gravel bikes.

Work With Us

Our services, bike service, bike trade-in, bike rental, shop online | free in-store pickup or curbside pickup.

Get In Touch

We're here to answer all of your cycling-related questions. Stop by or give us a call today!

Trek Bicycle Madison West

Hours updated 2 weeks ago

Services Offered

Verified by Business

Bike repair and maintenance

Review Highlights

“ I just bought my third bike from Trek Madison West and use them routinely for service, parts, accessories, and apparel. ” in 3 reviews

“ To start- I live in Seattle, WA and my bike was in Madison, WI. ” in 2 reviews

Location & Hours

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8108 Mineral Point Rd

Madison, WI 53719

Junction Ridge

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Amenities and More

About the business.

Trek Bicycle Madison West is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to reserve a rental bike for your next two-wheeled adventure. Conveniently located on Madison's Westside near the West Towne Mall, we're proud to support the local cycling community through our work with local teams, the Wisconsin High School Cycling League, Ride the Drive, and Ironman Wisconsin. We're also proud to have partnered with the Wisconsin Bike Federation to promote increased cycling infrastructure in Wisconsin. Stop by our bike shop to learn about our group rides and clinics, meet the team, and see what we have to offer. …

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2 star rating Could’ve been better
3 star rating OK
4 star rating Good
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Overall rating

I can't say enough positive things about this place. I want to highlight their bike mechanic Anna, who was amazing. First, she helped us navigate a new valve for our tires, charged us nothing, then voluntarily fixed the brakes on my daughter's brakes. We ended up buying a bike pump and other stuff because if her generosity. We then brought my son's bike which had a chain issue and she fixed it in 5 minutes and didn't charge us. We didn't even own Trek bikes so I was just astounded by the generosity and kindness she displayed and the store has definitely earned my continued business going forward.

I had a great experience with their service dept recently. I was in town riding and my chain broke. I stopped in to see if they could fix it up quickly so I could finish my ride. I realize how busy they were at this time of year but being from out of town and coming just to ride it was a big ask. They did so and I was very appreciative!

Just want to say a few words about Trek bicycle, Madison West, bicycle repair and maintenance. Excellent! Awesome! Best customer service I've ever dealt with. Thank you so much to Drew and Dennis! You went above and beyond to help me out, I really appreciate it. Thank you, thank you, thank you. Florence R.

So I decided to buy a bike, much like everyone else, and discovered that there was little to no inventory out there. Thankfully, the bike I was looking for was in stock here, so I reserved it online and made the hour long Trek out to Madison to get it. I worked with Jo who was very helpful, especially as I was approaching this with little knowledge. I walked through everything I thought I needed, and he helped fill in the gaps, as well as provide some options that were at appropriate price points. While there are some great shops that are local to me, I'd definitely patronize Trek Madison West as well the next time I need to head out to Madison.

Every time I go into this shop for maintenance on my bike I am blown away by the professionalism, helpfulness, and friendliness of the whole staff--especially the guys turning wrenches. Every. Single. Time. My wife thinks I'm an idiot when I jabber on about how much better this staff is than the next bike shop.

I am an avid cyclist, and while I've never bought a bike from here, I ended up having to bring my Speci Allez in on a Monday after a difficult and damp century as my regular bike shop closed up completely on Mondays and Tuesdays since COVID, and seemingly forever now. I was reluctant, as none of my bikes are Trek and it's a small place that I thought would be overly busy but Julius and another guy were really awesome and honest with me, actually showing me the parts they would use on my bike and explaining what kind of issues come up with the mileage I do. They finished my bike in only 2 days - I was so happy! I had to come back after another few days of hard riding (they said the parts would take some time to settle), and they fixed up the Speci right away.

The store is nice, clean and spacious. Staff up front were very helpful. But the maintenance team didn't impress me, plus they didn't seem very knowledgable. You wouldou. I had to stand there looking stupid at the counter before one of the members would acknowledge that i was waiting to be helped. Once I explained what I was looking for...they were unsure what part i was talking about (yes-i even showed them the part I was looking for on another bike) and were unsure if they could order the part. You would think for as much as you pay for one of their bikes, the team would be jumping to help you.

Very knowledgeable salesman. Nice store with lots to look at. Was nice to test ride the bike we were interested in.Every question was answered without hesitation,very professionally. Would definitely go back.

I found a Trek bike online I wanted that was available in store only. This location was the only one within a 100 mile radius that had it available. I emailed them & inquired about the bike. They responded back that same night. They had it built and ready for pickup in the morning. Less than 24 hours from the time I sent the email! The store has a great COVID policy and take it seriously. They have 2 lines outside, one for service & one for sales. They only allow a few customers in the store at a time and social distancing is spaced out with floor markers. The staff was professional and helpful. Got to test out the bike before buying and they installed the water bottle cage for me. The whole process took less than 20 mins. Shoutout to Alessandro who helped me! The overall experience was worth the 2 hour drive. Highly recommend this store!

I've written a review before for this store which I have always been happy with but this specific review is focused on a review of the bike fitting I received from Mike Wodyn. I purchased a used bike from another person that was a bit off on the sizing for me but close enough that I figured it would work if I invested in a professional fitting. I've been told by friends with my past bikes that I should go see Mike at Trek because he knows what he is doing. I finally decided for this new to me bike (a non-Trek bike) that I would make the investment. After scheduling a fitting I went in and Mike took his time to make adjustments, observations, and make further adjustments. I had two additional sessions with him since the first to add additional parts to my bike (the third was needed because I had ordered the wrong Giant stem myself online. I am happy to report that my bike that started out somewhat uncomfortable now appears to be perfectly fitted to me. I am no longer experiencing back pain or leg issues like I had after I made he bike purchase. Mike was patient and great to talk to while I waited. As others had told me he was very knowledgeable and able to explain several new things to me about the make-up of my bike. Others in the shop also worked with me while I was there to get my Garmin paired with my Power Meter pedals and my other gadgets. Thank you so much Mike for all of your work!!

I am always impressed with this store. The moment I walk in I am always greeted and asked how they can help. Most often I am bringing in a bike to have checked or or have something added to it. Friday was no different. I needed an adjustment made to my bike, a small adjustment after a tune up that I just received there. They quickly checked it out, fixed the issue and had my bike in good working shape after really checking it over one more time. I received a sincere apology for what was missed. Seeing I was there I had them put on the trainer tire I just purchased which saved me some time and hassle seeing I'm not that quick with changing my own tires. This is a very clean store with a good selection of bike gear. As a triathlete I stop here often and always leave pretty happy.

2 other reviews that are not currently recommended

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