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Cruise Guru

• Reviews ( 284 )
• Q&A ( 3 )
• Ease of Booking 4.7 ( 268 )
• Trip Completed Yes ( 25 )  ·  No ( 242 )
• Transparency 4.6 ( 214 )
• Customer Service 4.7 ( 233 )
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Paul Jeffery Perth, WA

Happy with out come.

I was unable to choose a cabin on a cruise booking and called Cruise Guru who over the phone were able to book my cabin of choice. Very happy outcome and a discounted deposit as well.

Cruise Guru Cruise Guru 2 days ago

Thanks for sharing your review with us and the community, Paul! We always thrive to create a seamless booking experience. We're happy to hear that our staff was helpful and look forward to helping you with your next holiday!

Similar opinion? Write a review on ieatwords.com.au !

It was as stated in the advert. Easy and simple. There were no hidden extras in the costings. I have booked an inside cabin as I travel alone, and as I have travelled this way previously, I have found it perfect for me.

Thanks, John, it's great to hear that we provided a high-quality experience. We look forward to helping with your future cruise holidays.

Other Booking Services

Global work & travel, travel online, mann travel, anne illawarra, nsw, excellent company to deal with.

We have used Cruise Guru several times to book our cruises. It is an easy, clear process. Any questions are answered promptly. Will certainly use Cruise Guru again for future cruise booking.

Thanks for sharing your review with us and the community, Anne! We look forward to helping with your future cruise holidays.

Find out how Cruise Guru compares to other Booking Services

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So good we booked it!

I found Cruise Guru to be quite a bit cheaper than others. The booking process was easy and straightforward. The hardest part now is to wait for 2 months...grrr. But we are sooo looking forward to it.

Thanks for sharing your review with us and the community, Ken! We look forward to helping with your future cruise holidays.

Gerry South East Queensland, QLD

Excellent site.

My Booking was easy and understandable also confirmed very quickly.I would use this site again.I didi not encounter any unexpected or additional fees.I have used this site for many cruise bookings

Thank you so much for taking the time to leave us this amazing review, Gerry! We look forward to helping with your future cruise holidays.

The reviewer stated that an incentive was offered for this review

Annalise Sydney, NSW

False advertising from your company is not acceptable..

My experience with booking with you online was very disappointing. You showed an amount for the cruise one evening when I tried to book a cabin for $1200. Then when I clicked to go into book, the price changed to $1700 plus. It came up some sort of “group exists for this booking”, blocking me from booking it for the $1200. I m was so angry. You were false advertising. I will be sending the photo snaps/screen shots I took of the two different prices you advertised that evening to consumer affairs to look at further.

Never again will I be bookin... Read more

Cruise Guru Cruise Guru 5 days ago

Thank you for your feedback, Annalise. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please message your contact details... Read more

Annalise 5 days ago

Pointless to do so.....

Pat P Central, SA

Thank you noora and cruise guru.

Re: Adelaide to New Zealand to Adelaide cruise on Sapphire Princess in December 2020 for 2 couples in their twilight years!! Had searched and phoned numerous cruise sites and appeared ship booked out already. Very disappointed as very much looking forward to this particular cruise. We live in country SA so can drive to Adelaide to and from and no airports, flights and extra accomodation. Then we tried Cruise Guru this afternoon - phoned, booked, deposit paid, confirmation email received, emailed invoice received- all done. With much appreciation for assistance, professional help and understanding from their booking person, Noora. We will be certainly dealing with Noora/Cruise Guru again and have passed on to our travelling friends.

Thanks, Pat, it's great to hear that we provided a high-quality experience! Noora is a valued member of our team and if you need to contact our reservation team again please feel free to speak to Noor... Read more

Michael Cox

Easy, seamless way to book.

Booking process was very straight forward and easy. Second time I have used this method and found both times to be user friendly. Only takes a couple of minutes and all is done.

Thanks for the great review, Michael, we are always striving to improve the online booking process and post-sales support so it's great to hear such feedback.

Clean Cruising

Travel china guide tours, traveldream, rosemary m perth, wa, easy website to negotiate.

I was able to do my booking on the website with great ease. I do not like having to submit requests for information and then waiting for a reply to get prices etc. and it was good to be able to bring up the information there and then. I booked 12 months in advance and other agents were demanding large deposits whilst Cruise Guru required a very reasonable deposit. I would definitely consider them again.

Thank you so much for taking the time to leave us this amazing review, Rosemary! Please feel free to contact our reservation team on 13 13 03 for any assistance.

Peter B South East Queensland, QLD

Ease to book.

Just booked another cruise with Cruise Guru. so easy to book and get a great price always. The staff are always very helpful when i call. Nothing is a problum

Cruise Guru Cruise Guru 6 days ago

Thanks for sharing your review with us and the community, Peter. We always thrive to create a seamless booking experience. We're happy to hear that our staff was helpful and look forward to helping you with your next holiday!

Arlen Santos Perth, WA

Perfect way to travel.

Straight forward and very easy booking: No unexpected or additional fees Exceeded my expectation Very user friendly When I did a mistake in entering my credit card number I had a person-to-person encounter to rectify the problem and it was pleasant, professional yet friendly

Thanks, Arlen, it's great to hear that we provided a high-quality experience. We look forward to helping with your future cruise holidays.

Usually Excellent

to book 2 Mini Suites was very slow, I had tried to do this online, but was unable to allocate the 2 future cruise credits required, so I had to ring. My call took 44 mins to complete. We got there in the end.

Rita C Mt Seymour

Booking cruise.

No extra fees Booked 14 night cruise for 2021 Received OBC whilst on promotion and also extra as a member of loyalty program was very pleased with this Excellent customer service Thank you Rita

Thanks for sharing your review with us and the community, Rita! We look forward to helping with your future cruise holidays.

Everything fine except one thing

Loved everything about the experience except the fact that you have stated that you will AUTOMATICALLY withdraw the remaining price of the cruise from my card. I find that totally wrong

Thanks, Bevan for the review, and for your feedback on our final payment procedure. I can absolutely appreciate your stance on this matter. For this reason, we make sure to advise clients of our final... Read more

Luxury Escapes

My holiday centre, flybuys travel, wendy wu tours, great customer service.

Customer service staff at Cruise Guru were so helpful with our booking for our next cruise and we got a fantastic deal, I had been comparing prices for last couple of months and no other site came close to the deal I got from Cruise Guru. Thanks so much, we will be using you again.

Cruise Guru Cruise Guru 1 week ago

Thanks for sharing your review with us and the community, Maree! We always thrive to create a seamless booking experience. We're happy to hear that our staff was helpful and look forward to helping you with your next holiday!

Wheels Sydney, NSW

My preferred option-cruise guru.

Over many years I've been on 33 cruises and am booked on two through Guru this year. I have found them very effective and whilst it can pay you to do a comparison across net booking company s, I feel confident and secure using Guru. I have had no problems at all and stateroom numbers and details are seamless through to my preferred cruise line, Royal Caribbean. I am 'Diamond' this later this year and Platinum with Princess. Access to the RCL site and your booking is no problem. ((unless you are a 'Guaranteed' cabin booking, and have to wait no... Read more

Thanks for sharing your review with us and the community, Wheels! We are always striving to improve the online booking process and post-sales support so it's great to hear such feedback. Please let us... Read more

Michelle Gooiker Brisbane

Excellent customer service.

Helen in reservations was extremely helpful and explained all details really well. As this is my first cruise and some of the reviews for the ship were not great, it was reassuring to have such a professional explains all aspects of what was included.

Thanks for sharing your review with us and the community, Michelle! Helen is a fabulous asset to our team and we are very lucky to have her. Please let us know if we can be of further assistance.

Tomsse Sydney, NSW

Keep it simple.

Book a cruise for Xmas, very simple process no hassles great price to easy took no time at all, would recommend them to anyone and no hesitation to use again in the future

Thank you so much for taking the time to leave us this amazing review, Tomsse! We look forward to helping with your future cruise holidays.

M Michelle Buck Greater Melbourne (Outer), VIC

Great first experience with cruise guru.

Prompt response from Customer Service concerning quote for chosen Cruise. Fare was the best compared with other agents. Good understanding of additional benefits provided. No unexpected costs. I made my booking online which was an easy process to follow. Formal confirmation and invoicing was very prompt.

Thanks for sharing your review with us and the community, Michelle! We look forward to assisting you again with all your cruising needs.

Rod South East Queensland, QLD

No additional or unexpected costs. We booked a 12 cruise to New Zealand and it was easy and user friendly. We have convinced a couple of friends to come with us. We’re all booked now and can’t wait for 8 May2020.

Thanks for the great review, Rod, we are always striving to improve the online booking process and post-sales support so it's great to hear such feedback.

Questions & Answers

Trevor m. asked 5 months ago.

Normally book direct with Princess,booked with you this time,when will my cruise show up on my timeline i notice that cabin is shown as now taken but cruise not showing on Princess yet. Booked today

Cruise Guru Cruise Guru 5 months ago

Thanks for the message, Trevor! Please share your booking reference no, so we can investigate further.

Hi Trevor, Our reservation team has checked the booking and it looks like your past guest number was missing. Our team has applied it now and the booking should now reflect on the Princess Cruises website. Please let us know if we can be of further assistance. Thanks, Cruise Guru Team

Trevor M. 5 months ago

Good work yes it is now there,very happy with service..

vitaly g. asked 6 months ago

We plan 24 days cruise Japan & south east asia on Princess line, anybody can advise on their "dimond prinsses " quality of food and services?

Cruise Guru Cruise Guru 6 months ago

Thanks so much for your question Vitaly G. One of our Princess Cruises specialists did a similar itinerary on the Diamond last year and really enjoyed the dining onboard. Her feedback is below: There were many varieties of foods including an entire Japanese food section. The quality was nice as expected and exceeded the usual Princess Cruises standard. The service onboard was also fabulous. The crew members were all incredibly friendly and very helpful. They will do their very best to meet the needs of their guests no matter how big or small the requirement may be. We had a wonderful time. You can check more details about Diamond Princess on our website: https://www.cruiseguru.com.au/princess-cruises/diamond-princess/

John H asked 7 months ago

Hi, My booking number is 24128316. I have sent a couple of emails regarding cancellation and a full refund on Thu 27/06/2019 11:03 AM and followed up Thu 4/07/2019 1:54 PM but with no response to either. I don't want to action this further through external channels, I just want someone with marketing experience to accept responsibility and sort it out. Can you have someone look into it? John

McGrath 1Star 7 months ago

John I had a response from when I cancelled try her good luck Team Leader Katrina Tufi Cruise Guru Telephone: 13 13 03 | Fax: 02 8003 9209 Cruise Guru - Reservations < [email protected] >

Cruise Guru Cruise Guru 7 months ago

Thank you for submitting your inquiry.

Your request has been passed to a Supervisor who I believe has been in touch with you today.

If you have any further questions or need assistance with an existing or new booking we do recommend to contact our call centre on 13 13 03 to speak with a consultant directly or by emailing [email protected] .

Get an answer from our members and Cruise Guru representatives

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MSC Cruises Belgium Boulevard Internationalelaan 55F – 1st floor 1070 Brussels, Belgium Phone: +32 (0)2/401.89.30 Reservation Dpt. for Travel Agents: Phone +32 (0)2/401.89.20 Fax +32 (0)2/401.89.23

https://www.msccruises.be/

Czech Republic

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Cruise Club s.r.o.

Vyskočilova 1481/14

140 00 Praha 4

Email: [email protected]

Phone: +420 722 135 125

DeltaReisen sro. Bartosova 5532 Zlin CZ 76001 [email protected] Phone: +420800770088 ESO travel outgoing touroperator Address: Korunovacni 22, 170 00 | Praha 7 |  Czech Republic tel: (+420) 233 377 711 |  J&M Cruise Doksany 112, 411 82 Doksany,  Czech Republic +420 722 943 700 JOHOHO v.o.s. Brocno 17, Steti , 41108,  Czech Republic tel.       +420 608 224181 email:  [email protected] https://www.plavby.info/lode/msc/

IC Travel Group s.r.o. Hradební 1547 686 01 Uherské Hradiště Czech Republic Phone: +420 577 700 489

Email: [email protected]

ONEWORLD Travel s.r.o. Agency name: ONEWORLD Travel s.r.o. Address: Chrastavská 273/30 • 460 01 Liberec E-mail: [email protected] Phone: +420 732 594 810 +420 732 594 811

https://www.luxusneplavby.sk/lodne-spolocnosti/msc-crociere/ PT Tours International s.r.o. Václavské náměstí 1, 110 00 Praha 1  Czech Republic  Tel: +420 257 225 467 Tel: +420 722 193 350 Email address: [email protected] RIVIERA TOUR s.r.o. Výletní plavby na moři s dopravou a delegátem Lidečko 31,756 12 Horní Lideč Vsetín Czech Republic Telefon:  +420 571 424 588 Email: [email protected] www.rivieratour.cz    Rudolf Reisen Komenskeho 15   46601 Jablonec nad Nisou  Czech Republic TEL: +420 724 006 193

ALLCRUISES IKE - OCEAN & RIVER EXPERTS  65, Vasilissis Sofias Ave, 11521, Athens, Greece Phone: +30 211 750 7777 Email: [email protected] Greek website: https://allcruises.gr/el/cruise-line/msc-cruises English website: https://allcruises.gr/en/cruise-line/msc-cruises ATHENS EXPRESS S.A.  18, Ermou Street, Athens 10563, Greece Phone: +30 2103316851 Email: [email protected] BLUESUN TRAVEL  56 Ermou str Athens, Greece Phone: +30-210-3254-642 Email: [email protected] ; [email protected] CRUISEWAY TRAVEL SA 193, Kifisias Avenue & 24, Iereos Dousi Str, Marousi,  151 24, Athens, Greece  Phone: +30 210 32 59 900  Email: [email protected]

Greek Website: https://cruiseway.gr/el/cruise-line/msc-cruises/cruises

English Website : https://cruiseway.gr/en/cruise-line/msc-cruises/cruises 

INSPIRED VOYAGER ATHENS BRANCH LTD 85, Vassileos Pavlou ave, 16673 Voula, Greece Phone: +30 210 89 51 620 Email: [email protected] NAVIHELLAS CRUISE CENTER  83, Iroon Politechniou Avenue. GR 185 36 Piraeus, Greece Phone: + 30 210 4284391 Email: [email protected] Website: https://www.navihellas.gr PAMEKROUAZIERA.GR Mitropoleos Str. 47A Athens, Greece Phone: (+30) 2103253710 Email: [email protected] Website: https://www.pamekrouaziera.gr/cruises/msc-cruises TOP KINISIS HELLAS MEPE  22, Filellinon Str. 10557 Athens - Greece Phone: + 30 210 3232 501 Email: [email protected]

CLICKnCRUISE Kft.  Phone: 0036204929523

https://c.clickncruise.hu/MSC Cruisetopic [email protected] Phone: +36 144 53618

https://cruisetopic.hu/akcios-hajoutak/all-in-plus-msc/162 DeltaReisen Kft. Dayka Gabor utca 3,404/a Budapest 1118 E-mail: [email protected] Phone: +36203118220 FOR TWO UTAZÁSI IRODA Kft. Nagyszombat U.1, H -1036 Budapest - Hungary Phone: +361 430 1778 Mobil phone: +36 70 380 8504, +36 70 380 8503 E-mail: [email protected] ; [email protected] IBUSZ Kft. 1118 Budapest, Dayka Gábor utca 3. Tel:  +3614852700 E-mail: [email protected] website: https://hajoutak.ibusz.hu/msc-cruises-hajotarsasag iWi tour s.r.o. - gyerehajora.com Address: Záborského 20, 831 03 Bratislava Phone: +36 155 07 355 Mail: [email protected]

https://www.gyerehajora.com/hajoutak/c_msc_cruises/

Jet Travel Ltd.  Bocskai str. 77-79. Budapest, 1113 Hungary

Phone: +36 20 406 5334

Mail: [email protected]

Web: https://jetcruise.hu/cruises-search?ship-name=&company=MSC

Last Call Travel Kft.  1138 Budapest, Meder u.8/D fszt. Phone +36 1 555 4050 MAHART TOURS  Belgrád rakpart - Nemzetközi Hajóállomás  H-1056 Budapest- Hungary Phone: +36 14844012 Fax: +36 12664223

https://maharttours.hu/msc-las-minute-ajanlatok Marshaller Idegenforgalmi Kft. Company short name: Marshaller Kft. Cruise brand name: HAJÓUTAD Customer and head office: Hattyúház, Budapest, Hattyú u. 14, H-1015 Phone: +361 445 0680 Emergency phone: +3630 383 0629 Official email for cruise: [email protected] MEEX Group | Festival Travel International   office: 1095 Budapest, Soroksári út 48.| Malomudva OTP Travel Ltd.  Agency name: OTP Travel Ltd. Address: Nador utca 21. H-1051 Budapest, Hungary Phone: +36 1 486 6060 E-mail: [email protected] Tensi Holiday H-1023 Budapest, Komjádi B. u. 1. Phone: +36 70 45 45 597 https://tensi.hu/hajout/tengeri-hajoutak/akcios-msc-hajoutak VISTA Agency name: VISTA Utazasi Irodak Kft. Address: Andrassy ut 1., H-1061 Budapest - Hungary Phone: +36 1 429 99 00 E-mail: [email protected] https://www.vista.hu/hajo/msc-cruises#leiras

Estravel Latvia-AS Estravel branch in Latvia

Address: Elizabetes street 63, Riga, LV-1050 Phone: +371 67283300 E-mail: [email protected]

TRAVELDEALS LT, UAB / MAKALIUS Address: Ukmerges g. 124 Vilnius LT-08100, Lithuania Phone: +370 639 96444 E-mail: [email protected] Link to cruises: https://www.makalius.lt/kruizai/

Baltic GSA, SIA Address: Skolas iela 21-203a, LV-1010, Riga, Latvia Phone: +371-6789 8830 E-mail: [email protected]

Website: https://www.cruiseclub.lv/cruise-lines/msc-kruizi/

Cruiselines Agency, SIA Elizabetes iela 63-7, LV-1010 Riga, Latvia Phone: +371 27888862 E-mail: [email protected]

Estravel Vilnius, UAB

Address: Konstitucijos ave. 26, Vilnius LT 08131 Phone: +370 5 2125805 E-mail: [email protected] Link to cruises: https://www.estravel.lt/msc-cruises-kruizai/

KELIONIU AKADEMIJA  S. Zukausko 35-99 Vilnius 09129, Lithuania Phone: + 370 5 2430636 Phone: + 370 607 92223 Fax: +370 5 2430661

TRAVELDEALS LT, UAB / MAKALIUS  Address: Ukmerges g. 124 Vilnius LT-08100, Lithuania  Phone: +370 639 96444 E-mail: [email protected]  Link to cruises: https://www.makalius.lt/kruizai/ 

West Express Address: A.Stulginskio 5, Vilnius, LT-01115 Vilnius, Lithuania Phone : +37052122500 E-mail: [email protected]

Netherlands

ADVENTURE & CRUISES - Tanierejsowanie.pl ul. Rakoczego 9 U5 80-288 Gdansk Phone: +48 58 690 49 49

[email protected] https://www.tanierejsowanie.pl/s/promocja-msc.html GRUPA ATLAS TOURS sp. z o.o.  ul. BAŁDYKA 14 44-240 ŻORY Poland Phone: +48 32 43 40 380 Phone + 48 22 11 25 125

https://www.namorzu.pl/p,all-in-plus iWi tour s.r.o. - rejsujznami.com  Záborského 20, 831 03 Bratislava Phone: +48 221 611 462 REJSUJZNAMI.COM Mail: [email protected]

https://www.rejsujznami.com/rejsy/c msc cruises/ MAGAZINE ITALIAN STYLE  Ul. Sw Mikolaja 59-60 50-127 Wrloclaw, Poland Phone: +48 69 72 50 399 MARCO POLO TRAVEL Sp. Zo.o. Al. Jerozolimskie 96 00-807 Warszawa, Poland Phone: +48 22 492 77 90 Fax: +48 22 567 31 01 Book now: https://www.rejsy.pl/linia/msccruises NIEBIESKA MILA ul. Wschowska 9 60-164 Poznan, Poland Phone: + 48 61 861 42 00

E-mail: [email protected]

Website: https://www.niebieskamila.pl/rejsy/msc/l2

RUDOLF REIZEN 

Al. Jerozolimskie 151 lok. 7U 02-326 Warszawa Phone: +48 22 402 6764 E-mail: [email protected] SONRISO TRAVEL IN STYLE  ul. Grzybowska 85 m 80, 00-844 Warsaw, Poland tel. +48 22 206 45 00 TRAVELINC Sp. z o.o.  ul. Głowackiego 4/15, 30-085 Kraków  Tel : 12 345 26 29 E-mail: [email protected]

Website: https://www.podrozeirejsy.pl/pl/rejsy-msc-all-inclusive UNIQUE MOMENTS Sp. z o.o.  ul. Sarnia 4/2, 52-129 Wroclaw, Poland Tel.  +48 71 729 37 52 Email: [email protected] https://www.um24.pl/rejs/poradnik/armatorzy/armator/2 VENITI TOUR SAFPOL Travel Sp. Zo. o.  Ogrodowa 32A/24, 00-896 Warszawa Poland Phone: +48 602680680

Przemyslaw Schabowski Adress: Armii Krajowej 75

City: 42-360 PORAJ Province: SLASKIE - Poland

Phone: (+48) 34 314 4444 Email: [email protected]

CLUB CROAZIERE Calea Mosilor - Intrarea General Ipatescu, Nr. 3 024059 Bucuresti, Romania Croaziere.net Cluj-Napoca   Str. Dimitrie Bolintineanu nr. 34, Cluj-Napoca, 400062 400063, Cluj, Napoca, Romania Phone: +40 264 593 772 Croaziere.net Bucaresti Str. Benjamin Franklin, nr 9, sector 1 010288, Bucaresti, Romania Phone: +40 314 259 795  Croaziere.net Brasov   Str. Muresenilor nr 3, ap. 4 500026, Brasov, Romania Phone: +40 368 005 364 Croaziere.co | Sealands Agency Name: Cruise&Holiday SRL  Headquarter: 41/14 Tudor Vladimirescu St., 410203, Oradea, Romania   Phone: +40736679040 CRUISEGET.COM Address: Bulevardul Carol I 27, Iasi 700507, Romania Email:  [email protected]

website:  https://msc.cruiseget.com/

Cruise Hub Str. Mantuleasa nr. 31, et.1, sect. 2  Bucuresti, 023963 Telefon: +40 21 316 7306 Fax: +40 21 316 7308 Cruisetopic

 mail : [email protected]

tel:  0040316318343

link:  https://cruisetopic.ro/companie/msc-cruises/90

Dertour Address: Reinvierii Str. 3-5, Et. 1, District 2, 021121, Bucharest, Romania Email: [email protected] Phone: +40 31 438 73 21  4U TRAVEL Agency name: 4U Travel Address: Str. Londra nr. 16. ap. 6, București - sector 1, 011763 Phone: +40 21 3102738 Website: OFERTE ACTUALE - 4U Travel   Happy Cruises  Str. Dr. Felix nr. 57, etaj 1, sector 1,  Bucuresti, Romania  Phone +40 31 403 5073    Fax+40 31 403 5079        Happy Tour   Calea Plevnei nr. 159, Business Garden - Cladirea B, Etajul 8, Sector 6, Bucuresti – Romania Phone Number: +40 21 9897  000 Interra Travel Bucuresti, Bd Ferdinand nr 83 E-mail: [email protected] Karpaten Tourism Str Nicolae Iorga nr. 5, Sector 1, Bucuresti E-maiil: [email protected]   Perfect Tour Bd. Decebal, nr. 14, Bucuresti, Romania Postal code: 030967 Email: [email protected] RUEFA ESCAPE TRAVEL City: Bistrita - Street - Calea Moldovei no 18 E-mail: [email protected] Ship Travel International  Str N Titulescu nr 6 810268 Braila Romania Phone:+40 0239689800 Fax:+40 0239692158 TUI TRAVELCENTER      Charles de Gaulle Square, no. 13, District 1 011857, Bucharest, Romania Phone:+40 720 800278 E-mail: [email protected]

Scandinavia

Karlavägen 104, plan 5

115 26 Stockholm Sweden

i Wi tour s.r.o. - podnalod.com Address: Záborského 20, 831 03 Bratislava Phone: +421 948 643 612 Website: PODNALOD.COM Mail: [email protected] ONEWORLD Travel s.r.o. Agency name: ONEWORLD Travel s.r.o. Address: VAJNORSKÁ 1308 / 21A 83103 BRATISLAVA E-mail: [email protected], Phone: +421 902 125 205 https://www.luxusneplavby.sk/lodne-spolocnosti/msc-crociere/

SATUR TRAVEL a.s. Mileticova 1 824 72 Bratislava  Slovak republic Phone: +421 903 402 293 Mail: [email protected]

Switzerland

Buchungsanfragen | Reservierung:

Telefon: 061 588 10 59

E-mail:  [email protected]

Center Cruises of Odessa Ltd.  65047 Odesa, Ukraine 32, Zhukovskogo str Tel +380 48 736 34 31 +380 50 336 99 90 PAC GROUP  Yuri Illenka str., 83D, office 609 04119, Kyiv, Ukraine Phone: +38044 2062080 Fax: +38044 2062080 Polskay

str., 20 office 11 65014, Odesa, Ukraine Phone: +38048 7972695

United Kingdom & Ireland

North america, central & south america, argentina & chile.

MSC Cruceros S. A. Marcelo T. de Alvear 624 - 1° Piso C1058AAH Buenos Aires - Argentina Phone : +54-11-5 256 3700 Fax : +54-11-43132060 General email [email protected]

https://www.msccruceros.com.ar/

https://www.msccruceros.cl/

MSC Cruzeiros do Brasil Ltda Av. Ibirapuera 2332 - 6th floor - tower #2 04028-003 SAO PAULO - SP -Brazil Phone: +55-11- 50538500

https://www.msccruzeiros.com.br/

MSC Cruceros Benjamin Franklin 216 Piso 2 - Col. Escandon C. P. 11800 Mexico, D.F. Phone: +52 (55) 50.91.70.82 - 85 Fax: +52 (55) 50.91.75.04

https://www.msccruceros.com.mx/es-mx/Homepage.aspx

AFRICA & MIDDLE EAST

MSC Company Egypt 55, El Sultan Street PO Box: 670 Alexandria - Egypt Phone: +20 1 65503807 Fax: +20 3 4855002

https://www.msccruises.com/en-gl/Homepage.aspx?select=Egypt

South Africa

United arab emirates, australia & asia, australia & new zealand, singapore, thailand, philippines, malaysia, indonesia and vietnam, thank you for visiting msc cruises.

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MSC Cruises

Welcome to Cruise Guru, Qatar . Call us for special package deals and Instant bookings +974 51060381 . 24/7 Support.

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CRUISE THE WORLD WITH US

Welcome to Cruise Guru Qatar, your passport to a world of unforgettable experiences! We are not just a travel company, but we are your guides to the extraordinary, your curators of the captivating, and your connection to the unparalleled beauty of the globe.

From the pristine turquoise waters of the Caribbean to the rich cultural tapestry of Europe, the mesmerising blues of the Mediterranean to the dazzling exotic landscapes of the Indian Ocean, we weave together the best of the world's offerings into an unforgettable journey.

Our specialisation lies in luxury cruises, offering a unique blend of comfort, elegance, and adventure. We understand the essence of your desire for a perfect vacation, and thus, our curated cruises extend from 5 nights onwards, offering you the freedom to choose your ideal getaway. Every voyage with Cruise Guru Qatar is designed to captivate the senses, enchant the mind, and enrich your travelogue with unforgettable memories.

Specialists

To provide every customer with the highest quality of service by delivering a world-class cruise experience while offering the finest products using the latest technology.

To become the most preferred luxury cruise seller brand in Qatar and contribute to the overall growth of the state of Qatar.

CORE VALUES

Transparency, accountability.

Sail, Explore, Discover.

Cruise Guru Qatar is not just about the destinations; we're about journeys, about the tales that unfold in the midst of the sea, under a starlit sky, across the horizons of uncharted territories. With us, you'll discover a world that's as limitless as the ocean. We are also pioneers in the industry, being the first to offer Millennial and Gen Z cruises. Tailored to the tastes of the modern, adventurous generation, these journeys feature vibrant onboard activities, experiential explorations, and a chance to connect with like-minded voyagers. These unique voyages are designed with the youthful zest for life in mind, striking the perfect balance between thrill and relaxation.

From the moment you begin dreaming about your journey to the time you step off the deck and back onto solid ground, we're with you, ensuring every detail is handled precisely and your holiday is nothing short of perfect. Join us at Cruise Guru Qatar, and embark on a journey that sails beyond the ordinary.

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What Is Remote Customer Service?

Remote customer service is an advanced solution for businesses with limited space, professionals who work in the field, or where owners don’t have the time or capacity to provide the levels of customer support and responsiveness they would like to.

Companies can hire phone support agents from any location, routing calls and inquiries to freelancers who deliver a professional, friendly, and helpful service, ensuring every customer is delighted with the support they receive.

What does a customer support agent do to manage calls from a different location? Utilizing call routing, forwarding, or cloud-based telephony and virtual calls through software like Skype, Zoom, and Microsoft Teams ensures a seamless user experience without disrupting your operations.

How Does Remote Service Work?

The best structure depends on your business requirements. Still, the norm is to have a professional customer representative working set hours per day or week–either covering your phone lines and live chat function when you are otherwise engaged or during your busiest periods.

Customer phone support agents can cover a range of tasks, such as:

• Helping customers place orders or make changes to their accounts
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Satisfied, supported customers are far more likely to buy from the same business again, leave a positive review, or recommend your brand to friends and family, translating an investment in high-quality customer service into commercial growth.

How Can I Hire a Remote Phone Customer Services Agent?

Virtual and remote support has become increasingly prevalent in the post-pandemic environment, where businesses use remote or hybrid work structures in which team members work from home or on the go rather than from one office location. As a result, professional freelancers offering other customer-based and administrative services, such as virtual assistants, provide dedicated customer support from their location, offering cost efficiencies and convenience.

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The biggest advantage of having a talented customer support agent on the end of your business phone lines is that every call, message, email, and inquiry will be answered immediately–meaning your customers are never left hanging or without a response. Small businesses, service professionals, and tradespeople often find it impossible to be available during business hours and miss sales opportunities, chances to quote, or calls from prospective buyers.

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Freelance customer phone support providers add value to your customer experiences. They are flexible, often working set hours each day when you expect the largest proportion of calls and inquiries or covering your communications whenever you need to be out of the office.

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Seamless Customer Service Coverage

If you serve an international customer base, you can hire freelance multilingual customer support assistants to manage your customer phone support 24/7, working in alternative time zones for maximum responsiveness.

The freelance talent pool is vast, with a wide variety of customer service professionals, consultants, and communications experts available to hire on demand. Post your Guru job listing today, and you could have your very own remote customer service freelancer in place by tomorrow!

What Does a Customer Support Agent Do?

What Are the Roles of Support Personnel?

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