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Desire Pearl Trip Report - July 2017

Discussion in ' Desire Pearl ' started by Cheers2US , Jul 20, 2017 .

• desire pearl

Cheers2US Guru Registered Member

Desire Pearl trip report: July 2017 My husband and I had a great week at DP. Just about everything was wonderful and we enjoyed every minute of our stay. A little background: we have been married for 25 years. We have kids ranging from middle school to post-college. We live one of the most vanilla lifestyles out there. For 20 years, we busted our butts and worked, raised our kids and never went anywhere. On our 20th anniversary, we dared to have a little fun for ourselves and went on our 1st real vacation ever. We loved it so much, we decided to make it a yearly (semi-yearly) thing. Once we found Cancun, we knew we had found exactly what we needed, especially when we discovered Temptation . It was like a puzzle piece that had been missing all along. We loved the fun, flirty, seductive vibe of the resort. Even though we are not swingers and still very vanilla, Temptation resort brought out a fun, frisky side to us. We’ve been to Temptation 5 times and to Desire Riviera Maya twice prior to this trip. I had tried to book DRM for this week, but it was sold out. Just as we had been nervous before our 1st trips to TTR and DRM, we were nervous about Desire Pearl. Needless to say, all fears dissipated once we got there. The resort is beautiful, elegant, clean, luxurious. The staff is top-notch: everyone makes you feel welcome and comfortable. The guests are so friendly. The food is great. The entertainment is lively. Not sure where to start with details, so i’ll start with check in. The lobby at DP is much larger than the one at DRM. The process was smooth and effortless. I think we were checked in by Emmanuel and then Many (not “Manny”, but “Many”) We had arrived early in the morning, so the room wasn’t ready. We were prepared for this and had set aside swimsuits, flip flops and sunscreen so we could grab and change. Our bags were held by the bellboys until our room was ready. We had lunch and enjoyed the pool activities until about 3pm. One of the workers came to the pool area to find us to tell us our room was ready. Lobby: Lobby bar: Just outside the lobby (sliding doors are not automatic): ROOM: First of all, I am a budget-conscious person: i typically try to get a cheaper room. Imagine my surprise when the resort gave us the most beautiful, spacious room we had ever had. (I kept telling my husband, “I’m sure they made a mistake; NO WAY did they mean to give us THIS room!”) It was so huge, so spacious! It had TWO bathrooms, for starters. Each with its own shower and separate bathtub. The room also had a huge living room, TWO couches, two sitting areas inside, TWO patios (with sitting areas and beds), a mini-fridge/sink area with so many cabinets, TWO TVs and a king size bed. The only things “missing” were a jacuzzi and plunge pool, but to be honest, I wouldn’t have cared for those anyway. The room was absolutely gorgeous and every time I entered it, I said out loud, “I love this room!” Our lovely room: ACTIVITIES: Pool activities were so fun! The members of the entertainment staff: They would work from day to late evening, so you’d see them doing fun pool stuff and then later at the lobby and disco. There was a posted schedule of activities for each day and night. (You will also get a printed schedule of the whole week at check-in) Some of the daytime pool activities included yoga, pool aerobics, pool volleyball, water polo, water basketball, tequila tastings, cocktail tastings, couples contests and dance lessons. Each night, the party would begin in the lobby around 9pm. There was almost always a live band. Guests gathered, got drinks at the bar; some danced in the open area during the music. The disco opened at 10:30pm and that’s when the party would kick in. Each night, there’d be a live show, or a fun competition involving guests and then dancing on the disco floor. DINING: Desire Pearl has only 3 restaurants: Aphrodite, Pearl and Unik. We spent most of our time at Aphrodite: this is where the buffet is for breakfast and lunch. For dinner, they have a menu that changes each night; there is no dinner buffet. Dress is casual and reservations are not needed at Aphrodite. The food we had there was excellent, for all three meals. My favorite night was Saturday for Brazilian night. This is where they bring grilled meats out on skewers and slice off portions for you at your table. Dining at Pearl for dinner was more upscale: the dress code was elegant and men needed to wear long pants and shoes. We only dined there once and the food was very nice. Pearl also does not require reservations. Unik is the only restaurant that needed reservations. (We made our reservations in the morning when we were having breakfast; just asked the hostess to add us to the list - no lines to wait on or no number to call.) The dress code is elegant there as well. It is a very upscale atmosphere. Chandeliers, candles, soft music. The kitchen, interestingly, was located outside the restaurant. The servers were constantly in and out. What made it funny, was that the doors were sliding doors, but not automatic sliding doors. So the servers were constantly sliding open the door, exiting, sliding the door closed, getting the food, sliding the door open again to enter. Desire Pearl should really invest in automatic sliding doors or make the doors non-sliding. The slide-open, slide-close, slide-open, slide-close process for the staff is ridiculous. The food at Unik was OK - not the best meal we had at DP. My husband ordered the lamb osso bucco, but we were told they didn’t have it that night. So he ended up with salmon, as he didn’t like the other choices on the menu. I ordered the burger combo, which was a regular burger and a chicken burger. No idea these would be 2 full-size burgers! I was expecting half-portions of each or mini-burgers. I couldn’t finish them (I cannot eat 2 full burgers at one sitting!) Some of our meals: 2 full size burgers at Unik: Salmon: Steak: Ceviche: Seafood soup: Cappuccino: POOL/BEACH: The beach was nice, but it seemed a little small. The waters were calm the entire week we were there. On some days, the seaweed was much heavier than others. On our last full day, the seaweed was light and the waters were so clear. We did not see a single vendor on the beach. Beach traffic from non-guests is very low, but it does happen. I did see kids on separate occasions walk past our beach when there were naked DP guests present. There is drink service at the beach. It was not hard to find beach chairs on any days. Heavy seaweed: Light seaweed (and clearer waters): There is one pool, but it is pretty long. In fact, we did not even walk the length of the pool; we just stayed on the “busier” end, where the bar is. There are no elevated portions like there was at Temptation, so you can’t lie in the pool unless you use a floatie. There are plenty of pool chairs; we never had trouble finding any at any time of day. And even if so, Victor the towel guy does an excellent job finding you a spot for you (at the pool or beach) JACUZZI: The jacuzzi is huge! Much larger than the one at DRM. It is at ground level, not rooftop like at DRM. There is a bar in the jacuzzi. There are also palapa beds, plenty of towels and storage cubbies and 2 outdoor showers. There are no bathrooms; you’d have to walk a few yards to the ones by the main pool. The jacuzzi has elevated portions, so your partner can sit comfortably in the hot tub while you sit behind, elevated, with your knees at their shoulders. The jacuzzi opens in the afternoon and closes at 3am. (The bartender there, David, is such a nice guy too) DISCO: The disco is where everyone heads to at 10:30pm each night. Each night, there is either a performance or a guest contest. There is a bar and a dance floor. The bathrooms are just outside the disco, where another bar is. There is a playroom (aka “Sin room”) It has one long curved couch and maybe a sex swing in the center of the room. (Only took a brief peek on our first night and it was empty) There is also a stripper pole. On some afternoons, there were sex workshops, dance lessons, pole dancing lessons - we didn’t check any of these out because we were always at the pool in the afternoons. GUESTS: I’m typically antisocial at home but I do like meeting people and making small talk at resorts for some reason. We met some great people at Desire Pearl. Shout outs to Santos + Cindy, Cliff + Sandra, Steve + Jasmine, Jose + Rachel, Richard + Renee, Bob + Francesca and so many others whose names I forget. Everyone there was so friendly! STAFF: So many wonderful people at DP! Many familiar faces from Temptation like Fredy at the pool bar and Lucio at Aphrodite. Some of my favorite staff members: At Aphrodite: Lucio, Oliver (aka “Junior”), Reynald, Ivan, Dayane (hostess), Galdiel (kitchen chef, also outdoor grill chef) Towel guys: Victor and Irving. Beach/pool drink service: Jesus + Erlinda (not sure if that’s her name) Pool bar: Fredy and Fernando. Jacuzzi bar: David. Entertainment staff: Charlie, Viko, Mike, Vince, Mia, Kia and Kayla - all super people! They all knew our names, which was a nice touch. They also would go around and greet everyone in the lobby in the evenings. It really made us feel valuable and comfortable. COMPARISONS: My husband and I are also fans of Temptation and Desire Riviera Maya. We love each resort and each has its advantages over the others. Party vibe: Temptation has much more party feel; the most fun resort of the 3. Desire RM and Desire Pearl also have good parties. DP has a more intimate vibe as the staff members get to know you and will stop to chat with you. Food: The food at Desire Pearl was good most nights, but we felt there could have been more options. Unless you have a reservation, there are basically only 2 options for dinner each night. The breakfast buffet at DP is good, but I thought it had fewer selections than at TTR and DRM. There is no grill station or omelet station at the DP buffet, but you can request omelets, quesadillas, fajitas, etc from their kitchen. We wish DP had better late night food, too. Restaurants close at 10pm and it was a challenge to find food after then. Drinks: Excellent at DP. I’d say all 3 resorts are equal in this. Pool/jacuzzi: Desire Pearl had a nice pool, but I wish it had those elevated platforms that Temptation’s pool had. The jacuzzi at DP is larger than the one at DRM and we liked that it was at ground level vs rooftop. We preferred the DP jacuzzi to the DRM one. Foam party: Desire Pearl has its foam party on Saturday at 2pm - I think they're all great at all the resorts. DP had beach balls, and that made it fun (I don't remember if the other resorts did this too) Disco: I think Temptation and DRM have the advantage here. DP had a good disco, but often the dance floor only had a handful of people on it. The DJ at DP played the same songs each night and it got annoying after day 3. Staff: The staff members are excellent at all 3 resorts. I can’t say which resort has better staff because we’ve always felt welcome and comfortable at all 3. The entertainment staff at DP did do a great job learning names of most of the guests, so that was pretty sweet. Timeshare push: Timeshares are pushed at all 3 resorts. However, it was very mild here at Desire Pearl. It was a simply yes or no and once we stated that we weren't interested, that was it. When we were at Temptation, there'd be a constant push, even after we had said no. Good job to DP for not pushing the premier to people who do not want it! FEW NEGATIVES: There were only a few negative aspects of our vacation. They were minor and will not prevent us from going to DP again, but here they are: 1) Late night dining options here are not as good as at Temptation or Desire Riviera Maya. On our first night, we overslept and missed the dinner cut-off time. So at 11pm, we hungrily searched for food. We were told there would be pizza outside the lobby at 11:30pm. When we got there, all the pizza was gone so we had to ask them to bring out more. The pizza was OK. The choices were pepperoni, ham/veggie and veggie; there were no plain slices, which is what we would have preferred. There is also the option of room service, but that incurred an additional $10 USD fee, so we skipped that 2) Air conditioning at Aphrodite ranged from OK to non-existent. We never felt that rush of cool air you associate with entering an indoor restaurant at a resort. On one night, I don’t even think the A/C was working at all as it was so hot, humid and our waiter was soaked through with perspiration. On other days/nights, we figured out a particular table that was directly under the A/C vents and tried to pick that table each time. The air conditioning was fine at the other 2 restaurants and it was excellent in our room. 3) The dance music playlist at the disco consisted of the same few songs every single night. On any given night, you are guaranteed to hear the following songs: “Party Rock” by LMFAO, “Shots” by LMFAO, “I’m Sexy and I Know it” by LMFAO, “Uptown Funk” by Mark Ronson/ Bruno Mars, “Blurred Lines” by Robin Thicke, “Fireball” by Pitbull, “Danza Kuduro” by Don Omar/Lucenzo, “Vivir Mi Vida” by Mark Anthony, “Shake Dat Ass for Me” by Eminem, “Yeah! 3x” by Usher, “Despacito” by Luis Alfonso/Daddy Yankee - Do not get me wrong as I love all these songs. However, it got old by the 3rd night hearing them again and again. There were no songs by Lady Gaga, The Weeknd, Katy Perry, Beyonce, Kanye, Kesha, the Chainsmokers, Martin Garrix, Alan Walker, Drake, or even Justin Bieber. I might have heard one song by Rihanna the entire week. By our fifth night, I was doing pretty good predicting the next song to come up. Come on, Mr DJ, ya gotta do better. 4) Housekeeping entered our room AT LEAST 3 times when we had the “Do Not Disturb” sign hanging. I say “at least” because that’s how many times they walked in (not just knocked, but used the key to swipe in) while we were still in the room. We’d ask why were they coming when the “Do Not Disturb” sign was hanging and they’d say “Oh we are just checking, do you need towels or anything??” - Actually the more I think about it, the more disturbing it is. If the sign says “Do Not Disturb”, then there is no need to ask us if towels are needed. Also, it is more troubling that they took the initiative to just enter the room. What happens on days/nights we are not in the room and they just waltz in? Please use this as a reminder to keep your valuables in the room safe or hidden well. 5) There was a pool of water that collected outside our (ground-level) room. The puddle was present all week. They did put a “Wet Floor - Cuidado, Piso Mojado” sign and sometimes a towel. It did not seep into our room nor affect us other than we had to be careful not to slip when we were walking to/from our room. We did not see a leak from the ceiling so we guessed it was coming up from the floor. 6) Mosquitos! The mosquitos were extremely aggressive on our Thursday night. So many guests were being bombarded with the pesky pests. My husband and I were dining at Aphrodite and the constant pinching of the bites was so bad we had to pack up the food and take it to our room. I ended up with at least 25 bites all over (nice souvenir to take home!) I realize mosquitos are a natural nuisance but I felt maybe the resort could have done a better job when the infestation was particularly high. Bug zappers, citronella candles, flypaper, maybe? We were there 1 week and the mosquitos were only problematic on Thursday. On other nights they were barely noticeable and I doused myself with repellent anyway. 7) Sliding doors at the lobby and at the Unik restaurant. These sliding doors are not automatic, so you have to manually slide them open, step out or in, slide them shut each time. It was worse for the wait staff at Unik as the poor guys were in and out, in and out continuously. Their kitchen is outside the restaurant, so they had to make several trips. I found it grueling to watch; I felt sorry for them! 8) If you want to leave the resort and take a walk or a bus, I do not think it is an easy task. For instance, at Temptation, if you want, you can leave the resort and there’s a pharmacy across the street, a corner store just to the left and the bus stop is a few steps away. However, at DP, I don’t think this was an option. Not that we tried, but when we finally checked out and left, it took the shuttle driver quite a while, by car, to get to the main street area. MISCELLLANEOUS: One of the many things I loved about Desire Pearl, was that it’s smaller and centralized. For example, most guests get up and have breakfast in the buffet from 7:30a to 10a. Then almost everyone heads to the beach or pool. By noon a lot of people are in the pool. Then some will go to lunch and take a nap. Around 9:30pm, most of the guests can be found in the lobby where there’s live music and a bar. At 10:30p, the disco opens and practically everyone goes there. It’s not mandatory and it’s not universal: some guests linger in the lobby or outside the lobby and some head straight for the jacuzzi. But I like that most of the guests end up going to pretty much the same places throughout the day. Even though i’m typically antisocial, I found that seeing the same guests day after day was comforting and even opened up to start talking more. On Wednesday and Saturday, there were performances by the staff. Some other guests told me they were not very impressed. I had to remind them that these were staff members; they work for the resort and they were not necessarily professional performers. For instance, the amazing pole dancer Vee, I think she works in Human Resources. The talented acrobatic Alicia is the chef and nutritionist. There were also nights when professional dancers came and that was fun, too. This was our review of Desire RM from March 2017 Desire RM (Mar 24-Mar 26 2017) trip report Other photos from Desire Pearl: Desire Pearl beach Desire Pearl breakfast buffet Desire Pearl breakfast buffet Desire Pearl grounds Desire Pearl Desire Pearl - turtle building Desire Pearl - Iguana! Sorry this got so long, but I didn't want to leave anything out.  

BostonMel I can choose my own title Registered Member

Great report! Looking forward to checking it out in November!! Thank you  

Steve Administrator Owner

What a great report. Very detailed and informative with fantastic pics! Thanks for taking the time to post.  

qccritter Regular Registered Member

Thanks for the great report! We are heading to Pearl for our first time on Jan 5 2018. We have been to TTR and DRM both and love them.  

vacationfun2 I can choose my own title Registered Member

Thank you, a wonderful review  

George and Meg Newbie Registered Member

Thank you for the detailed review...very helpful!  

tandm Enthusiast Registered Member

Thanks for posting. Actually trying to figure out if Pearl is right fit for us this July so this forum is looking to be quite helpful.  

Erincali Regular Registered Member

Awesome report! Been to TTR many times and thinking of checking out Desire . Your details definitely help!  

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5 star experience - Desire Riviera Maya Pearl Resort

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• Desire Riviera Maya Pearl Resort

5 star experience

this was my first trip back to Pearl since a major car accident and the staff was very helpful and so welcoming!!! I was overwhelmed by all the love! I have too many names to list here that I love to see when we go to our home away from home. More

Dear nicoledJ6810QG We would like to thank you for your comments, nothing satisfies us more than knowing that you left our property with a nice experience to share. We hope you give us the opportunity to welcome you to the hotel again soon. kind regards

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I just had to write a review to commend the entire staff at Desire Pearl. This was our second trip to Pearl and we can’t wait to make this an annual pilgrimage. The arrival and checkin process with Bruno was easy and he had us out of the Mansion’s lobby and enjoying our vacation in no time. The service here is exceptional. The entire staff is friendly and welcoming. Several staff members went out their way to make this trip as memorable as the last. From Javier’s welcoming smile as he handed my wife fresh coconuts from the lush gardens to Horatio and Antonio who took care of us preparing our poolside bed every morning. Carlos and Eric tended to our every need making sure we had our dinner reservations every night. Sandy’s hands worked their magic on my back while Daniel helped my wife’s shoulder loosen up with a great couples massage at the tranquil spa. We were spoiled and so grateful. Playmakers Candice, Valentina, William & Sam do an amazing job keeping the party going and the temperature high. David and Josue at Pearl and the teams at Suki and Aphrodite are simply amazing. The bartenders at the pool, hot tub lobby and disco are talented mixologists. Lastly, Carlos who delivered our room service almost everyday went out of his way to setup our breakfast balcony without disturbing us. It was that level of detail and thoughtfulness that we have come to appreciate.

Dear F6647OEmikec First of all thank you for trusting in Desire Pearl Resort and for choosing us to enjoy your vacation. We really appreciate you taking the time to send your comments about your stay with us, and let more people know about the hotel. Your comments provide us with an opportunity to see our hotel through your eyes, and nothing satisfies us more than knowing that you left our property with a nice experience to share, For us, guest satisfaction is a top priority and your kind words on the high levels of customer care afforded to you by our staff, are certainly well received. We will share the comments with them. Your comments motivate our staff to continue improving day by day and to provide exceptional service. We hope we can welcome you again in a near future! Warmly

Abraham, Yolanda, gave us 5star service. Pool guys also victor horney, Service has been excellent. They treat us like kings and queens. Michelle n mansion is amazing. Food has been very good. Great adult playground!!! I call this place my happy place

Dear3279EJmarkp. First of all thank you for trusting in Desire Pearl Resort and for choosing us to enjoy another great vacation. nothing satisfies us more than knowing that you left our property with a nice experience to share, and our staff made more special your stay. We will share the comments with them. we do hope to have the pleasure of welcoming you back to your happy place in a not too distant future and keep celebrating such a special occasions again. Warmly

This was our 7th trip to Desire Pearl and it was another good one. It's the people who work there that make it so fantastic. So many to mention, but will start with Miguel at the pool, he has been there since we first started going, first serving drinks and now doing the towels, he always remembers us when we walk in that first day back, his big smile and hug every time we arrive makes it feel like home. Others to mention, Juan and Luis in the lobby bar, Josue and Daniela at Pearl restaurant, Vincent and Yolanda who serve drinks around the pool and Javier, the grounds keeper who always asks how we are doing and brings us fresh coconut. It's the people that keep bringing us back. The rooms are spacious, comfortable and clean. It appears they have updated some of the air conditioning units, as ours was new and worked great. A huge plus is the water pressure and temperature in the shower, a lot of other places we have been have poor pressure and run out of hot water, definitely not at Desire Pearl. This trip we chose to only have our dinner at the Pearl restaurant, and it was fantastic as always. The French night is our favorite. Breakfast and lunch in Aphrodite was always good and a lot of variety. This trip we did unfortunately had a few issues that we hope are taken care of by the time we go back. We saw quite a few people taking pictures of other guests around the pool and hot tub area. It was very obvious when it was happening too. They need more security walking around stopping this or making sure people have the stickers over their cameras. The second issue we had was the amount of smoking they allowed throughout the resort. There are designated areas to smoke, but this time people were smoking everywhere and anywhere, around the pool and hot tub, in the pool, right outside of the restaurants, just outside the lobby near Pearl restaurant. It was everywhere this time. It became very difficult to avoid the smoke clouds. Overall, we had a good trip and will be back again.

Dear Kaycee4253 We would like to thank you for your comments, nothing satisfies us more than knowing that you left our property with a nice experience to share. It is with regret however that some aspects of our hotel did not meet your expectations. Your comments have been taken on board and will help to improve, we are working with all the staff to give you the best service and provide you the experience that you deserve, I can assure you that the issues with the stikers on the phones and the smoking people will not happen again. We hope you give us the opportunity to welcome you to the hotel again and show you the improvements that we are working hard to have. kind regards

Where do you start your list of compliments for a place that is full of great people and awesome staff that treat you like family? You will not regret going here as this is our second time and have had such wonderful experiences! You will start your morning off with warm welcomes from the ground keeping staff like Javier, who will give you a fresh cut coconut that you drink right out of! Cob and the rest of the bartenders will make sure you're taken care of. The entertainment goes all day at a fun pace...the Playmakers do an awesome job, especially Bella, William & Sam. Our butlers Erik & Manuel were great! Now to the important section that separate this hotel above all the others: helping you through adversity. Our travel plans back home were canceled due to bad weather. Not only were Jorge and Rick extremely helpful in ensuring we had a place to stay, they genuinely cared about our well being. It's not about money to them. Jorge checked up on us to see that we made it home okay and Rick exuded comfortable competence! We extended our membership and likely will go exclusively to Pearl for our couples get away! Thank you guys for a great vacation!!

Dear Steve-n-Sue1996 We really appreciate you taking the time to send your comments about your stay with us, and let more people know about the hotel. we truly honored to know that the services provided by our team made such a great impression on your stay. Your comments provide us with an opportunity to see our hotel through your eyes, and nothing satisfies us more than knowing that you left our property with a nice experience to share, and our staff made more special your stay. Your comments motivate our staff to continue improving day by day and to provide exceptional service. We hope we can welcome you again in a near future! Warmly

Playmakers- Kia, Shirley, Bella, Carla, Will, and Sam are amazing Waitstaff morning- Jose, Oliver- Excellent Pearl waiter- Santiago- Excellent Pool staff- Graciano, Victor, Horatio- Always attentive and friendly Hospitality- Maggie and Sophie- go above and beyond to meet staffs needs Spa service- Elodia- best massage and eyelashes Dj's- Alex and Raul- Play amazing music Bartenders- Juanito, and Luis- our favorite bartenders, always friendly and make the best drinks Highly recommend all the above staff

• Sleep Quality

Dear KaG8787HU We would like to thank you for your comments, nothing satisfies us more than knowing that you left our property with a nice experience to share. It is with regret however that some aspects of our hotel did not meet your expectations. We are working with all the staff to give you a 5 star service. We hope you give us the opportunity to welcome you to the hotel again and meet your expectations. kind regards

Desire Riviera Maya Pearl Resort

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• Excellent 2,382
• Very Good 322
• Terrible 37
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" Tips: This is Tripadvisor, read all the tips! Bring theme night costumes and evening wear. Use lots of sunscreen, try not to over indulge "

" Pack theme outfits, pick seats by the pool & sched massage, etc on day one. Otherwise they will ask you everyday while trying to relax. "

" Dinner is busy between 8pm and 8.45pm "

" Bring your own beverage cup! "

" A great place for couples. "

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DESIRE RIVIERA MAYA PEARL RESORT - Updated 2024 (Mexico)

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Reviews of Desire Riviera Maya Pearl Resort All Inclusive - Couples Only

Exceptional.

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. More information Opens in a new window

Albert, Las Vegas

Response from Brenda Pacheco Guest Service Manager on Mar 20, 2024 Dear Al,First of all, I would like to send you, on behalf of all the team, my sincerest appreciation for choosing to stay with us, and more importantly, for your comments regarding your stay.We are so sorry about your unfortunate impression and experience, but thank you for letting us know your comments. We really appreciate it and it help us grow and improve since it is one of our main goals.We hope to have the pleasure of serving you again as a client of our chain and our Hotel, trusting to meet your expectations in the future.Kind regards!

10/10 Excellent

Ernest russell bees.

Response from Brenda Pacheco Guest Service Manager on Mar 4, 2024 Dear Ernest,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Response from Brenda Pacheco Guest Service Manager on Feb 28, 2024 Dear Brad,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments. Best regards!

Response from Brenda Pacheco Guest Service Manager on Feb 28, 2024 Dear Glenn,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Response from Brenda Pacheco Guest Service Manager on Feb 11, 2024 Dear Brian,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Response from Brenda Pacheco Guest Service Manager on Feb 4, 2024 Dear Scott,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience. Warm regards!

Response from Brenda Pacheco Guest Service Manager on Feb 4, 2024 Dear Molly,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Response from Brenda Pacheco Guest Service Manager on Feb 4, 2024 Dear Sara,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Response from Brenda Pacheco Guest Service Manager on Jan 21, 2024 Dear Mark,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience. Warm regards!

Response from Brenda Pacheco Guest Service Manager on Jan 21, 2024 Dear lftikhar,First and foremost, thank you for selecting Desire Pearl for your recent holidays.Everyone in this great team works very hard to exceed our guest’s expectations and we are very sad to learn that your stay with us was not completely satisfied.If your vacation plans point towards Riviera Maya, it will be a great pleasure to host you again and offer you a much better experience.Kind regards!

Krzysztof Adam, Ballston Spa

Krzysztof adam.

Response from Brenda Pacheco Guest Service Manager on Jan 8, 2024 Dear Krzysztof,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

robert jason

Response from Brenda Pacheco Guest Service Manager on Dec 25, 2023 Dear Robert,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Denis, Brampton

Response from Brenda Pacheco Guest Service Manager on Dec 25, 2023 Dear Denis,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Response from Brenda Pacheco Guest Service Manager on Dec 25, 2023 Dear Karen,,First of all, I would like to send you, on behalf of all the team, my sincerest appreciation for choosing to stay with us, and more importantly, for your comments regarding your stay.We are so sorry about your unfortunate impression and experience, but thank you for letting us know your comments. We really appreciate it and it help us grow and improve since it is one of our main goals.We hope to have the pleasure of serving you again as a client of our chain and our Hotel, trusting to meet your expectations in the future.Kind regards!

Response from Brenda Pacheco Guest Service Manager on Dec 12, 2023 Dear Nicole,First of all, I would like to send you, on behalf of all the team, my sincerest appreciation for choosing to stay with us, and more importantly, for your comments regarding your stay.We are so sorry about your unfortunate impression and experience, but thank you for letting us know your comments. We really appreciate it and it help us grow and improve since it is one of our main goals.We hope to have the pleasure of serving you again as a client of our chain and our Hotel, trusting to meet your expectations in the future.Kind regards!

Jesse, Raleigh

Response from Brenda Pacheco Guest Service Manager on Dec 5, 2023 Dear Jesse,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your return to our paradise so that you can relive another fantastic experience. Warm regards!

Response from Brenda Pacheco Guest Service Manager on Nov 30, 2023 Dear John,First of all, we would like to thank you for your recent stay at Desire Pearl and for taking the time to share this review with the community.We are very happy to know that our colleagues were able to make your stay a relaxing and unforgettable experience thanks to the excellent service provided.We take into account your suggestions and observations, which will be taken to the corresponding departments for evaluation and improvements.We look forward to welcoming you again and having another opportunity to pamper you with our attentive service creating another unforgettable experience.Best regards!

Response from Brenda Pacheco Guest Service Manager on Nov 19, 2023 Dear Saulius,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Response from Brenda Pacheco Guest Service Manager on Nov 18, 2023 Dear Elizabeth,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Response from Brenda Pacheco Guest Service Manager on Oct 25, 2023 Dear Judy,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your return to our paradise so that you can relive another fantastic experience. Warm regards!

Verified traveler

Response from Brenda Pacheco Guest Service Manager on Oct 25, 2023 Dear Guest,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Response from Brenda Pacheco Guest Service Manager on Oct 9, 2023 Dear Brian,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return!Greetings!

Response from Brenda Pacheco Guest Service Manager on Sep 26, 2023 Dear Beatriz,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments.Best regards!

2/10 Terrible

Michael, linden.

Response from Brenda Pacheco Guest Service Manager on Sep 24, 2023 Dear Michael,First and foremost, thank you for selecting Desire Pearl for your recent holidays.We are disappointed to hear about your experience of staying at our hotel and it is certainly not the kind of impression we would like you to take away. Our team takes a lot of pride in making each guest’s experience as pleasant as possible and your feedback is very much appreciated for us to improve and do better.We would like to sincerely apologize for the drop in service experienced, will definitely relay this back to the relevant departments for their perusal.Our team and managers at Desire Pearl look forward to having the opportunity to serve you one more time and regain your trust in our chain.Cordially,

Response from Brenda Pacheco Guest Service Manager on Sep 16, 2023 Dear Kerri,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return!Greetings!

Response from Brenda Pacheco - Guest Service Manager on Sep 9, 2023 Dear Britney,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Response from Brenda Pacheco - Guest Service Manager on Sep 1, 2023 Dear Paul,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments.Best regards!

A Great Resort is Now even Better!

Response from Brenda Pacheco - Guest Service Manager on Sep 1, 2023 Dear Robert,We appreciate that you have selected Desire Pearl for your recent vacation.We are very pleased to receive your comments that summarize in a few words all the effort that we dedicate every day to ensure that our clients have an excellent memory of their vacations.It is a pleasure to know that you have enjoyed the different services we offer, but above all we appreciate that you recognize the talent and genuine kindness of our people, and rest assured that whenever you visit us, we will seek to exceed your expectations and provide you with an extraordinary vacation.Warm regards!

Miguel Ramirez, MIAMI

Miguel ramirez.

Response from Brenda Pacheco - Guest Service Manager on Aug 29, 2023 Dear Miguel,Thank you very much for sharing your comments, it was an honor having you.In the same way, thank you for highlighting the qualities that made your stay unforgettable. We are glad that you enjoyed the facilities we offer.Rest assured that we are working diligently to maintain our high standards and definitely improve the aspects that require attention.It has been a pleasure to serve you and we hope to see you again soon.Warm regards!

Response from Brenda Pacheco - Guest Service Manager on Sep 1, 2023 Dear Jerry,Thank you very much for sharing your comments, it was an honor having you.In the same way, thank you for highlighting the qualities that made your stay unforgettable. We are glad that you enjoyed the facilities we offer.Rest assured that we are working diligently to maintain our high standards and definitely improve the aspects that require attention.It has been a pleasure to serve you and we hope to see you again soon.Warm regards!

Response from Brenda Pacheco - Guest Service Manager on Aug 19, 2023 Dear Istvan,Thank you for giving us the highest rating. We hope to have you back with us very soon! Kind regards!

Response from Brenda Pacheco - Guest Service Manager on Aug 17, 2023 Dear Kerri,Thank you for giving us the highest score. We hope to have you back with us very soon!Kind regards!

Response from Brenda Pacheco - Guest Service Manager on Aug 14, 2023 Dear Richard,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Majestic moments.Kind regards!

Response from Brenda Pacheco - Guest Service Manager on Aug 29, 2023 Dear Amanda,Thank you for taking the time to rate your experience. We hope to have you back very soon!Kind regards!

Holly Schroedter

Response from Brenda Pacheco - Guest Service Manager on Aug 14, 2023 Dear Holly,Thank you for giving us the highest rating.We hope to have the opportunity to serve you again in the near future.Warm regards!

Response from Brenda Pacheco - Guest Service Manager on Jul 7, 2023 Dear Jim,Feedbacks as positive as yours about our Desire Pearl, confirm that we are working in the right direction so that all our guests enjoy a perfect stay in the best Desire style and return home fully satisfied.Once again, thank you for your time and the trust placed in our chain and see you very soon.Kind regards!

Response from Brenda Pacheco - Guest Service Manager on Aug 3, 2023 Dear Amy,Thanks for sharing your experience.We hope to have you back very soon at Desire Pearl.Receive a greeting from all the staff.

Amy Beth, South Orange

Response from Brenda Pacheco - Guest Service Manager on Jul 2, 2023 Dear Amy,We thank you for choosing Desire Pearl as your dream vacation destination.It fills us with emotion to know that we have been able to provide you with an unforgettable stay thanks to the unbeatable days that we offer you. We know that our staff does everything possible to meet the expectations of our guests and with their words we can confirm it.We look forward to welcoming you to our property very soon.Kind regards!

Response from Brenda Pacheco - Guest Service Manager on Jun 26, 2023 Dear Victoria,Thank you for giving us the highest rating.We hope to serve you again in the future.Best regards!

Response from Brenda Pacheco - Guest Service Manager on Jul 5, 2023 Dear Rafael,Thank you for giving us the highest rating.We hope to serve you again in the future.Best regards!

Response from Brenda Pacheco - Guest Service Manager on Jun 18, 2023 Dear Stephanie,Thank you for giving us the highest rating!We hope to have you back very soon at Desire Pearl.Best regards!

Response from Brenda Pacheco - Guest Service Manager on Jun 8, 2023 Dear Sherry,Thank you for taking the time to rate your experience at Desire Pearl Resort.We hope to have the pleasure of being your hosts again on your next vacation.Greetings from all the staff!

Response from Brenda Pacheco - Guest Service Manager on Jun 3, 2023 Dear Becky,Thank you for giving us the highest rating. We sincerely wish to welcome you in the near future to enjoy your vacation.Greetings from Desire Pearl!

Response from Brenda Pacheco - Guest Service Manager on May 30, 2023 Dear Virginie,First of all, I would like to thank you for taking the time to rate your experience with us.We hope to welcome you back in the near future!Best regards!

Response from Brenda Pacheco - Guest Service Manager on May 16, 2023 Dear Brett,Thank you for sharing your feedback regarding your experience at Desire Pearl. We feel glad to know your experience with us was a memorable one. We look forward to hosting you during your next trip to Riviera Maya.Cordially,

Response from Brenda Pacheco on May 9, 2023 Dear DelroyThank you for taking the time to share a 5 stars evaluation with us. Be sure well keep doing all the efforts to provide you great times everytime you come to visit us. We cant wait to welcome you again in a near future! Cordially

Response from Caio Cesar - E-Concierge on May 5, 2023 Dear Kristopher,Thank you for taking the time to share your comments about your stay with us. For us, guest satisfaction is a priority, and it's always very nice to know that you enjoyed your time with us. Nothing pleases us more than receiving positive feedback from our most valuable asset: Our Guests!We are very pleased to know that we will welcome you back in the near future! Best Regards

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Desire riviera maya pearl resort.

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Sitting about 24 miles south of Cancun along Puerto Morelos' serene sands, this adults-only resort provides vacationers with an alluring Riviera Maya escape. Rooms are designed with romance in mind and come appointed with 300-thread-count sheets, spacious living rooms and private balconies or terraces. Previous visitors insist that a massage at the spa is a must while here: The therapists (as well as the rest of the resort staff) earn rave reviews from travelers for their attentiveness and friendly demeanors. Although spa treatments, which include everything from aromatherapy treatments to hot mud massages, aren't covered by the Desire Pearl Resort & Spa Riviera Maya's all-inclusive rates, meals and drinks at the three on-site restaurants are covered, and so are activities like yoga and theme nights. If you'd prefer to just kick back and relax, the resort also features an expansive pool and prime access to the beach. Note: The Desire Pearl Resort & Spa Riviera Maya is a clothing-optional property. Photography and cellphones are forbidden in public areas.

• Hotel Class 4.0

Tripadvisor Traveler Rating

U.S. News analyzed more than 35,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

• # 94 in Best Playa del Carmen Hotels
• # 79 in Best Playa del Carmen Resorts
• # 65 in Best All-Inclusive Playa del Carmen Resorts
• # 216 in Best Riviera Maya & The Yucatan Hotels
• # 176 in Best Riviera Maya & The Yucatan Resorts
• # 136 in Best All-Inclusive Riviera Maya & The Yucatan Resorts
• # 437 in Best Mexico Hotels
• # 297 in Best Mexico Resorts
• # 198 in Best All-Inclusive Mexico Resorts
• # 4 in Puerto Morelos

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Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 2824 have reviewed the Desire Riviera Maya Pearl Resort , giving it a rating of 4.5 , on a scale of 1-5.

Tripadvisor Travel Rating: 

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Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know .

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Desire Riviera Maya Pearl Resort

View prices for your travel dates

• Excellent 2,382
• Very Good 322
• Terrible 37
• See safety reviews (1)
• All languages ( 2,875 )
• English ( 2,481 )
• Spanish ( 308 )
• French ( 36 )

" Tips: This is Tripadvisor, read all the tips! Bring theme night costumes and evening wear. Use lots of sunscreen, try not to over indulge "

" Pack theme outfits, pick seats by the pool & sched massage, etc on day one. Otherwise they will ask you everyday while trying to relax. "

" Dinner is busy between 8pm and 8.45pm "

" Bring your own beverage cup! "

" A great place for couples. "

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Desire Riviera Maya Pearl Resort - UPDATED 2024 Prices, Reviews & Photos (Mexico) - Tripadvisor

Desire Riviera Maya Pearl Resort in Puerto Morelos

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Welcome to Desire Riviera Maya Pearl Resort

Couples-only. a unique, all-inclusive, luxury hotel. personalized service..

Discover the most incredible couples-only experience at the exclusive Desire Riviera Maya Pearl Resort! Immerse yourself in an all-inclusive paradise , where every detail is designed to satisfy your desires. With idyllic beaches, super restaurants, and a variety of exhilarating activities, this resort is the perfect destination for a couples’ getaway. Book now and experience something unique at Desire Riviera Maya Pearl Resort!

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As well as its exceptional location on Mexico’s Caribbean coast, near the heart of Puerto Morelos, Desire Riviera Maya Pearl Resort has rooms and suites with contemporary, stylish decor. Each room has a private balcony with impressive sea views. You won’t miss a thing!

OCEAN VIEW ROOM

This room offers panoramic views of the Caribbean Sea. It has all the features needed for a comfortable, pleasant stay.

Junior Suite

Larger than the Sea View Room and it has a separate sitting area. It also has a private balcony with views of the sea or the garden.

Master Suite

This suite offers more space, with a separate lounge and dining area. It has a larger bathroom with a whirlpool bathtub and a separate shower. The private balcony has views of the sea or the garden.

Master Suite Plunge Pool

This suite has a private plunge pool on the balcony. As well as all the features of the Master Suite, this room offers a more exclusive, private experience. Butler service included.

Penthouse passion suite plunge pool

This is the resort’s most luxurious suite, with 2 levels, and a private pool on the top balcony. The suite also has a fully-equipped kitchen and a dining room for up to 6 people. The top balcony boasts incredible sea views and has a bed for sunbathing, and outdoor dining table. Courtesy airport-hotel private transfers and butler service included.

Mansion Royal Suites

The Mansion Royal Suites are the epitome of glamor and sophistication. These exclusive suites offer a room with a king-size bed, a spacious sitting area, a bathroom with separate shower and washbasins for him and her, and a closet. What’s more, you can enjoy an incredible whirlpool bathtub and a beautiful balcony with spectacular views.

Mansion Royal Oceanfront Suites

Enjoy the Mansion Royal Oceanfront Suites, a true paradise bathed in the warmth of the sun. These exclusive suites feature a room with a king-size bed, a spacious sitting area, a luxury bathroom, closet, a spectacular balcony with incredible views and even a separate sitting room with a pole-dancing area! They also include a fully-stocked bar. Book now and enjoy the definitive luxury experience at the Desire Riviera Maya Pearl Resort!

Mansion Jacuzzi Suites

Our Mansion Jacuzzi Suites feature a king-size bed, a sitting area, a luxury, fully-equipped bathroom with separate shower, a large closet, a beautiful balcony with a view of our solarium, and a jacuzzi where you and your partner can relax and forget the daily routine.

Mansion Swim-Up Suites

Enjoy a romantic getaway in our Mansion Swim-Up Suites. Each room has a king-size bed, a sitting area, luxury bathroom and a beautiful balcony with a view of the solarium. Submerge yourself in the private pool. Book now for an unforgettable experience with your partner!

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Experiences

You’ll enjoy a wide variety of options for entertainment and relaxation, as well as themed nights. With its couples-only environment and attention to detail, the Desire Riviera Maya Pearl Resort promises a unique, memorable experience.

All-inclusive

Welcome to the deliciously stimulating world of Desire Riviera Maya Pearl Resort, where the clothing-optional areas, including beaches with white sand and turquoise water, will be the perfect setting for ...

Rooms and Amenities

At Desire Riviera Maya Pearl Resort, all our rooms and suites are spacious and offer spectacular views of the turquoise Caribbean Sea, creating the perfect atmosphere to enjoy days and ...

Restaurants and Bars

At Desire Riviera Maya Pearl Resort, you and your partner can experience the utmost in culinary excellence thanks to our exclusive, luxury, all-inclusive plan. We have 3 specialty restaurants and ...

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DISCOVER US WITH EASE

Desire Riviera Maya Pearl Resort is in an exceptional location on a Caribbean beach with white sand, just a few minutes by car from the charming town of Puerto Morelos in Mexico, and just 20 minutes from Cancun International Airport. This strategic location will allow you to enjoy the privacy and tranquility of our resort, while giving you easy access to the area’s attractions and services.

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Desire Riviera Maya Pearl Resort

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Clothing-optional, Desire Riviera Maya Pearl Resort, invites you to come with your partner to discover a world of sensual experiences, a paradise for couples where you can reinvent the meaning of passion and enjoy adventures that go beyond your imagination.

Nestled on an alluring beach in Puerto Morelos, Desire Riviera Maya Pearl Resort, offers an ideal setting with tropical vegetation and picture perfect views of the Caribbean Sea. Its architectural design resembles an elegant villa, blending perfectly with its vibrant backdrop, Costera Norte Lt.1 SM.10 Mz.26, Pto. Morelos, México C.P. 77580, Tel: +52 (998) 872 8063 desire-experience.com and featuring guest rooms, suites and penthouses that have been provided with a balcony or terrace.

Our deluxe, all-inclusive program has been conceived to seduce all of your senses with exclusive amenities such as our erotic clothing-optional atmosphere, oceanfront pool, beach beds and spa. Two restaurants await you, where you will discover exquisite, gourmet signature dishes and sensual environments. At Desire Riviera Maya Pearl Resort, the most exciting, adult-oriented daily activities and nightly entertainment will set the perfect scene for unforgettable moments, while enjoying your partner’s company.

Keep your mind open, unleash your imagination and surrender to the Desire Riviera Maya Pearl Resort experience.

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Desire Resort & Spa - Riviera Maya: Trip Reports & Pictures