kaiser travel kit

Travel healthy with Kaiser Permanente

Whether you’re going for a weekend getaway or a month-long stay, you’ll enjoy the journey more when you feel your best. Here are a few easy ways to keep wellness a priority as you plan a great trip.

Check in with us before you go

• Your doctor can help you take care of any routine care needs—like checkups and flu shots—before you start your travels, and assist you with managing a chronic condition during your trip.
• It’s important to make sure your immunizations are up to date , especially if you’re leaving the country. Talk to your doctor about any additional immunizations you may need .
• You’ll want to refill your prescriptions , including contact lenses. Be sure to order refills at least 1 to 2 weeks before you’ll need them.

Pack wisely for wellness

• Carry your Kaiser Permanente ID card, which has important phone numbers on the back. (If you’ve lost your card, order a new one before your trip.)
• Pack the phone number for your doctor’s office, along with a printed summary of your online medical record .
• Keep important medicines in your carry-on bag, not your checked baggage, in case your luggage gets lost. And so they’re easily identified, keep your medications in their original packages.
• Take a first aid kit. Talk to your doctor about what contents may be useful depending on where and how long you plan to travel and the medical care available at your destination.

Keep in touch

• Register on kp.org so you can access your medical record and email your doctor—anytime, anywhere.
• Get the Kaiser Permanente app (for iPhone® and Android™ ) for on-the-go travel support. 1

When it comes to having a happy travel experience—and returning home in one piece—a little planning can make a big difference. Kaiser Permanente can help, so no matter where you go, save the Away from Home Travel Line number to your phone so it’s easy to find: 951-268-3900 (TTY 711 ). 2 Our travel team can help you 24/7 with questions about health coverage, care, and claims. Happy landings!

1 Apple, iPhone, and the Apple logo are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc., registered in the U.S. and other countries. Google Play, the Google Play logo, and Android are trademarks of Google LLC.

2 This number can be dialed inside and outside the United States. Before the phone number, dial 001 for landlines, or +1 for mobile lines if you’re outside the country. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.

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Tips for healthy holiday travel

Six steps help you prep for winter trips.

Build your holiday plans on a foundation of convenient care options.

Counting the days until your holiday trip? Make these 6 healthy steps part of your travel preparations.

1. Update your health plan’s digital app

Yep, this one’s easy. But the quick download may seem like forever if you’re hurt or not feeling well. Update it today and bask in some gratitude from ‘future you.’

With the Kaiser Permanente app, members can schedule routine appointments, email their doctor’s office, refill prescriptions, view their medical history, and more. (Kaiser Permanente Washington members must download the Kaiser Permanente Washington app.)

Plus, the Kaiser Permanente mobile app includes a digital membership card . Just like the physical card, it has helpful phone numbers for appointments, advice, and pharmacy.

2. Use telehealth for nonurgent needs

Sometimes a nonurgent illness — like a urinary tract infection or the flu — can interrupt your holiday.

Kaiser Permanente members who don’t need an in-person exam can get care by video, phone, or online from a Kaiser Permanente clinician anywhere in the United States. Go to kp.org/travel or click “Get Care Now” in the Kaiser Permanente app.

3. Know your care options — at your destination and along the way

No matter where your travels lead you, it’s important to know where to receive urgent or emergency care.

Kaiser Permanente members can go to any Kaiser Permanente facility or the nearest urgent care or hospital emergency room.

Outside of Kaiser Permanente states, members can go to the following locations and only pay their copay or coinsurance for care or prescriptions related to their urgent care visit — no need to file a claim later.

• Cigna HealthcareSM PPO Network*
• MinuteClinic, including pharmacies**
• Concentra urgent care**
• The Little Clinic, including pharmacies**

At all other locations, Kaiser Permanente members must pay the full cost of care up front and file a claim for reimbursement later.

More details and guidance for members are available at kp.org/travel .

4. Boost immunity with vaccines

Winter brings an uptick in respiratory infections. Learning more about respiratory infections can help you avoid getting sick and spreading illness to others.

• It takes about 2 weeks for the flu shot to start preventing flu. Kaiser Permanente members, check kp.org for clinic locations where you can get your vaccinations.
• You can get a COVID-19 vaccination or booster at the same time as the flu shot. Kaiser Permanente members, visit kp.org/covidvaccine to learn how to get your updated COVID-19 vaccine.

5. Check your stock of COVID-19 at-home tests

Order more if needed.

• The federal government has restarted its program to deliver 4 free self-tests per household. Visit covid.gov/tests to order today.
• Kaiser Permanente members, here’s how you can get additional test kits sent to your home.

6. Set a daily self-care goal

A few moments of mindfulness, a daily walk, or regular stretching can go a long way toward managing holiday stress and staying open to the joys of connection.

• Use an app to support your goal. Self-care apps like Calm, MyStrength, and Headspace Care, previously known as the Ginger app, are available at no additional cost for Kaiser Permanente members according to their plan.
• Curious about whether self-care apps can help? Watch this video about using these popular digital tools.

Notes for Cigna Healthcare

*The Cigna Healthcare PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration.

The Cigna Healthcare PPO Network is not available to HMO and EPO members enrolled in coverage issued by Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington Options, Inc.

The Cigna Healthcare PPO Network is not available to members enrolled in 3-Tier Point-of-Service (POS) and PPO coverage issued by Kaiser Foundation Health Plan of the Northwest, Kaiser Foundation Health Plan of Washington, and Kaiser Foundation Health Plan of Washington Options, Inc.

Cigna Healthcare is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna Healthcare PPO Network is available through Cigna Healthcare’s contractual relationship with the Kaiser Permanente health plans. The Cigna Healthcare PPO Network is provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.

Georgia commercial members are required to pay up front and seek reimbursement for prescriptions. If member is in a state that has Kaiser Permanente providers, but outside one of our service areas, the member pays up front for services and prescriptions and will need to file a claim for reimbursement. Maintenance medications (for example, blood pressure, cholesterol), high-cost or specialty medications are not included in this benefit, and the member will need to file a claim for reimbursement. Reimbursement is subject to the pharmacy benefit as described in the member’s Evidence of Coverage or other coverage documents.

Notes for MinuteClinic, Concentra urgent care, and The Little Clinic

**Payment experiences vary by plan.

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Travel Clinic

Are you planning international travel.

• Learn more about Kaiser Permanente International Travel Services
• Visit the United States Center for Disease Control travel website

To prepare for your trip, you will have a personal telephone consult with a nurse, specifically trained in travel medicine, to assess your travel health needs. Your nurse will gather information, ask you questions, and make recommendations for your travel needs. You will have the opportunity to ask questions and participate in the decision-making. After the telephone consult, you may receive recommended immunizations and/ or have oral medications. You can typically come in the next day to receive your immunizations and pick up oral medication from our pharmacies. We serve adults over the age of 18.

Location Fabiola Building 3801 Howe St. Oakland, CA 94611 Driving and parking directions

Parking Parking is directly across the street. We suggest that you allow an extra 15 minutes to park.

Hours Monday through Friday: 8:30 a.m. to 12:30 p.m. and 1:45 to 4:30 p.m.

Every 3rd Thursday of the month: 9 a.m. to 12:30 p.m. and 1:45 to 4:30 p.m.

Phone Numbers Recorded Information: 510-752-6201 Appointment number: 510-752-1190

How do I schedule an appointment? Please call 510-752-1190 to schedule an appointment.

How far in advance do I make an appointment? You should make your appointment at least 4-6 weeks prior to your travel date. Some countries require a series of immunizations that can take longer than 4-6 weeks (please see the link to the CDC Website).

What information should I have ready before my appointment? Please have the following information ready before your telephone appointment: The urban areas and/or rural areas you may visit, and a list of travel or other immunizations you have had to date.

Can two or more of us be seen during one appointment? Each person should schedule their own appointment. Usually we can schedule these back to back.

What will the nurse do during my appointment?

• Review your travel plans and ask about activities, and other things that impact travel health
• Ask if you are doing rural travel, urban travel, or both
• Talk about health risks specific to your trip, based on the CDC and other databases
• Review your health history as it relates to travel, your medications, allergies, medical conditions, and immunization history
• Recommend vaccines & medications for your specific trip
• Discuss the risks & benefits of each recommendation
• Assess your malaria risk and discuss prevention medications
• Discuss side effects of recommended treatment
• Advise you how to stay healthy and avoid or manage common travel health problems
• Answer your questions
• Transmit oral medication prescriptions to the pharmacy of your choice
• Route recommended immunizations to a physician who is trained in travel for authorization

Location Building 1, 2nd floor 901 Nevin Avenue Richmond, CA. Map and Directions

Hours Monday through Friday 9:30 a.m. to 3:30 p.m.

Telephone 510-307-1555

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