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6 Best Travel Insurance with COVID-19 Coverage in Singapore (Apr 2024)

vanessah.nah

COVID-19 might be the last thing on your mind…but it could be the first thing to ruin your next trip. Whether you end up quarantined overseas or have to cancel the holiday entirely, there are plenty of ways COVID-19 could make a vacation go awry. And that’s before you consider things like lost luggage, flight delays , getting pickpocketed, and more.

Good news—there’s an easy way out. Before you jet off to your  dream travel destination , don’t forget to purchase  travel insurance . Covering you for your potential travel disruptions, travel insurance is the next most important thing besides your flight ticket!

Most insurance providers have added COVID-19 coverage to their travel insurance plans, but to varying extents. Some have COVID-19 as an optional add-0n that you have to purchase. Coverage wise, some providers offer far better COVID-19 protection than others.

Find out how to choose, what to look out for, and the cheapest travel insurance you can buy with our comparison of the best travel insurance with COVID-19 coverage  in Singapore and their ongoing promotions. Promotions are generous this Apr 2024— you could even win a Rolex Oyster Perpetual , 124200 34mm Silver (worth S$9,000), all-expenses paid trip, or a 2D1N staycation!

Best Travel Insurance in Singapore with COVID-19 Coverage (2024)

  • Best travel insurance with COVID-19 coverage

Bubblegum Travel Insurance

  • FWD travel insurance
  • Starr travel insurance
  • MSIG travel insurance
  • Singlife travel insurance
  • Etiqa travel insurance
  • Cheapest travel insurance in Singapore
  • Does travel insurance cover COVID-19?
  • How do I choose the best travel insurance policy with COVID-19 coverage?
  • What do I do if I test positive for COVID-19 during or after travelling?

1. Best travel insurance with COVID-19 coverage

With the sheer number of travel insurance providers out there, it can be overwhelming to compare everything against everything else. We know that pain, because that’s exactly what we’ve just done.  Wipe away those tears of exasperation— we’ve done the legwork for you and picked out the top 6 travel insurance plans in Singapore:

Why are these the top 6? We’ve compared them based on affordability, COVID-19 cover inclusion, emergency medical coverage, and trip cancellation coverage. (If you’re an adventure seeker, that’s more niche—refer to this article for all the best travel insurance for extreme sports and outdoor adventure instead.)

Ready to dive into the deets? We compared the coverage and prices of most popular  travel insurance plans with COVID-19 coverage in Singapore. So if you’re looking for a specific type of coverage for your travel needs, e.g. high trip cancellation coverage, this is a better summary table for you to work with:

Note: All travel insurance options above are before promotional discounts are applied. Unless otherwise stated, all include COVID-19 coverage.

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2. Bubblegum Travel Insurance

Bubblegum Travel Insurance  is a great option if you’re looking for fuss-free, essential coverage at affordable rates. Bubblegum’s travel insurance model is simple, offering just 1 travel insurance plan. Here are its pricing and coverage benefits:

If fuss-free, essential travel insurance is your top priority, we think Bubblegum is a good option for you. Their travel insurance is all-inclusive with coverage for travel inconveniences like cancellations and delays, and also gives you coverage for COVID-19 related expenses at no additional cost.

If you’re a thrill-seeker looking at adventurous activities, Bubblegum Travel Insurance will also cover you for hot air ballooning, scuba diving and skiing, with no restriction on height or depth.

Bubblegum travel insurance promotion

Bubblegum logo

Total Premium

[Receive your cash as fast as 30 days*]   •  Enjoy 10% off  your policy premium and 2,400 My Millennium Points (worth S$16) with every policy purchased. •  Additionally, receive up to S$25 via PayNow with eligible premiums spent.  T&Cs apply.

tokio marine travel insurance singapore

Key Features

Bubblegum offers just 1 affordable plan to suit all your travel needs to maximise your savings

Overseas medical expenses up to $150,000 SGD (Covid-19 sub-limit of $65,000 included)

24-Hour global Emergency Assistance services including Emergency Medical Evacuation and Repatriation

Covid-19 trip related cancellation/curtailment up to $600 SGD included

Adventurous activities like scuba diving and hot air ballooning are covered with no limit on depth or height.

Bubblegum is currently offering a 10% discount on all their travel insurance plans. That means you can cover a 7-day trip to ASEAN with just $38—about $5+ a day !

Truth is, the discount is even greater when you consider the fact that Bubblegum will also give you My Millennium Points and cashback when you purchase Bubblegum travel insurance:

  • Get  2,400 My Millennium Points (worth $16) with every policy purchased.
  • Plus, get  $15 Cash via PayNow when you buy a Bubblegum Travel Insurance plan with a premium of $80 to $119.99 OR  $25 Cash via PayNow with a premium of $120 and above.

Promotion valid till 30 Apr 2024.

3. FWD Travel Insurance 

FWD travel insurance offers some of the cheapest travel insurance plans in Singapore, so this is a budget-friendly option which still offers you great value for every dollar. I like that coverage for emergency medical evacuation is unlimited for all tiers, and overseas medical expenses go up to a generous $1,000,000 (which is about as high as it gets).

Here’s a quick run-through of the price and benefits offered by FWD travel insurance plans:

When you’re purchasing FWD travel insurance, the COVID-19 benefits are an add-on. The price of the COVID-19 add-on costs between $11 to $22  depending on the part of the world you’re travelling to. If you choose to add it on, it’ll give you comprehensive coverage of the following:

  • Trip disruption
  • Trip cancellation
  • Overseas hospital cash
  • Hospital cash while in Singapore
  • Medical expenses
  • Emergency medical evacuation and repatriation

The plan reimburses your travel-related expenses if you are diagnosed with COVID-19 no more than 30 days before your scheduled departure date, or if you have to change your itinerary because of a COVID-19 diagnosis while overseas. You also get to claim medical expenses and a hospital cash benefit if you get hospitalised overseas or for up to 14 days in Singapore upon your return.

On top of that, there’s also an automatic policy extension of up to 21 days should you be prevented from travel as per foreign government regulations due to:

  • You contracting COVID-19; or
  • You or your travel companion needing to be self-isolated due to being in close contact with someone diagnosed with COVID-19

Read the full T&Cs of FWD’s COVID-19 coverage .

FWD travel insurance promotion

FWD logo

[ Win a Rolex, FREE Travel Insurance & More!   | MoneySmart Exclusive]    • Enjoy 25% off your policy premium and 2,400 My Millennium Points (worth S$16) with every policy purchased.  T&Cs apply.   BONUS:  For a limited time only, stand a chance to score over S$11,000 worth of prizes in our Grand Draw . • Rolex Oyster Perpetual - 124200 34mm Silver (worth S$9,000). • 2D1N Staycation at any Millennium Hotels and Resorts and 15,000 My Millennium Points (worth up to S$550).    What's more? We are giving away FREE Travel Insurance to 8 lucky winners daily when you purchase your Travel Insurance, and submit the Claim Form between 12pm to 8pm .    Increase your chances of winning when you refer friends  today. T&Cs apply.

tokio marine travel insurance singapore

Enjoy cashless medical outpatient treatment in Singapore, access to emergency assistance and your travel policy documents through the FWD SG app!

Add on coverage for COVID-19 available for both Single & Annual Trips for travel period of 90 days or less.

Optional add on coverage available when your trip is cancelled for any reason for Single Trips. (To be purchased within 7 days of your initial trip deposit for your trip).

Plan Highlights

Covid-19 protection, leisure activities.

Currently, you can take 25% off the prices for all FWD travel insurance tiers. That brings the rate for a 7-day ASEAN trip down to $25 to $42, or just $3+ to $6 a day !

We haven’t gotten to the really good part yet. Purchase FWD Premium , FWD Business , or FWD First travel insurance and stand a chance to win over $10,000 worth of prizes in our Grand Draw ! Prizes include:

  • Rolex Oyster Perpetual – 124200 34mm Silver (worth S$9,000)
  • All Expenses Paid Trip
  • 2D1N Staycation at any Millennium Hotels and Resorts and 15,000 My Millennium Points (worth up to S$550)

Promotions valid till 7 Apr 2024 (Prizes 2 and 3) / 30 Apr 2024 (Prize 1).

4. Starr Travel Insurance

Starr’s travel insurance   Starr TraveLead Comprehensive is a leader in terms of how customisable their insurance is. When signing up, medical coverage (including COVID-19 coverage) is automatically included in all plans, but you can choose whether or not you want to add trip coverage (e.g. document loss, travel delay) and baggage coverage (e.g. baggage delay). Then, you can also easily add riders for Golf Protection, Cruise Vacation, Scuba Diving, and Snow Sports.

Starr TraveLead Comprehensive comes in 3 tiers: Gold , Silver and Bronze . While all are pretty comprehensive (as the name suggests), we advise you go for at least Silver . This affords you $500,000 overseas medical coverage, as well as $30,000 medical coverage for COVID-19 and $250 coverage for COVID-19 related trip curtailments and cancellations. You won’t get the COVID-19 trip curtailment/cancellation coverage in the Bronze plan, which only offers $15,000 for COVID-19 medical coverage. Better be safe and  go for Silver or Gold.

Here are the prices and coverage amounts for each tier. Prices are given with trip coverage included in the plan.

Note: Starr also has a travel insurance called Starr TraveLead Essential, which also comes in Bronze , Silver and Gold tiers. They look very attractive because of their low prices—for example, Starr TraveLead Essential Bronze costs just $20 for a 7-day trip to an ASEAN destination.

However, unless you’re on a really tight budget, I wouldn’t recommend these plans because of their more limited coverage. For example, while the Starr TraveLead Essential Bronze plan does cover you for $200,000 worth of overseas medical expenses (which is already the bare minimum), it doesn’t cover you at all for trip cancellation and loss/damage of baggage. Neither do the Silver or Gold tier plans.

Starr Travel Insurance promotion

Starr logo

Starr TraveLead Comprehensive Silver

[ Win a Rolex, FREE Travel Insurance & More!    | MoneySmart Exclusive]    • Enjoy 45% off your policy premium and 2,400 My Millennium Points (worth S$16) with every policy purchased. • Additionally, receive up to S$45 via PayNow OR 1 x Apple AirTag (worth S$45.40) with eligible premiums spent. T&Cs apply.    BONUS:  For a limited time only, stand a chance to score over S$11,000 worth of prizes in our Grand Draw . • Rolex Oyster Perpetual - 124200 34mm Silver (worth S$9,000). • 2D1N Staycation at any Millennium Hotels and Resorts and 15,000 My Millennium Points (worth up to S$550).    What's more? We are giving away FREE Travel Insurance to 8 lucky winners daily when you purchase your Travel Insurance, and submit the Claim Form between 12pm to 8pm .    Increase your chances of winning when you refer friends  today. T&Cs apply.

tokio marine travel insurance singapore

For Cruise to nowhere insurance: Find out more here

Flexible coverage allows you to create a travel insurance plan with different types of coverage and add-ons that can adapt to your needs

Overseas Covid-19 related medical expenses of up to $30,000 SGD included (Excluding China).

Covid 19 Trip related cancellation/curtailment up to $250 SGD included (Excluding China).

Covers Travel Expenses for return of Child(ren) during the hospitalisation of the insured person.

No sublimit or restriction on outpatient expenses and number of visits

24 hours Global Emergency Assistance Services help you when you need it most, connecting you with medical treatment and transportation

Seamless and Cashless claims via PayNow

Please note that travelling to Russia and Ukraine is not covered in Starr’s insurance with immediate effect.

With the ongoing 42% discount promotion on Starr travel insurance, prices are very affordable. Coverage for a week-long ASEAN trip is just $24+ ($3+ a day), while a trip of the same duration to countries like USA costs $30+ ($4+ a day).

The best part? Purchase Starr TraveLead travel insurance of any tier and stand a chance to win over $10,000 worth of prizes in our Grand Draw ! Prizes include:

5. MSIG Travel Insurance

MSIG travel insurance is categorised into 3 plans— Standard , Elite , and Premier . The cheapest, basic plan still offers pretty adequate coverage in medical emergencies and trip cancellations or delays.

Here’s a quick run-down of the plan’s key benefits:

One more unusual area of coverage that MSIG includes is emergency dental expenses. You get $5,000 to $15,000 in coverage, depending on the travel insurance tier you select.

MSIG’s Areas A and B refer, roughly speaking, to ASEAN and Asia respectively. Here’s a more comprehensive list of the countries in each category:

  • Area A : Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam
  • Area B : Australia, China (excluding Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan and including countries in Area A
  • Area C : Worldwide

MSIG Travel Insurance’s COVID-19 coverage is an automatic inclusion to its travel insurance plans and offers the following coverage:

  • Trip cancellation, postponement, shortening, disruption
  • Replacement of traveller
  • Overseas medical expenses
  • Emergency medical evacuation
  • Overseas quarantine daily cash allowance

This is quite a decent list of benefits, but do note that daily hospital cash allowance is missing from the list.

MSIG travel insurance promotion

MSIG logo

MSIG TravelEasy Standard

[ Win a Rolex, FREE Travel Insurance & More!    | MoneySmart Exclusive]   • Enjoy up to   40% off your policy premium and 2,400 My Millennium Points (worth S$16) with every policy purchased. • Additionally, receive up to S$45 via PayNow OR 1 x Apple AirTag (worth S$45.40) with eligible premiums spent. T&Cs apply.   BONUS:  For a limited time only, stand a chance to score over S$11,000 worth of prizes in our Grand Draw . • Rolex Oyster Perpetual - 124200 34mm Silver (worth S$9,000). • 2D1N Staycation at any Millennium Hotels and Resorts and 15,000 My Millennium Points (worth up to S$550).   What's more? We are giving away FREE Travel Insurance to 8 lucky winners daily when you purchase your Travel Insurance, and submit the Claim Form between 12pm to 8pm .   Increase your chances of winning when you refer friends  today. T&Cs apply.

tokio marine travel insurance singapore

COVID-19 coverage of up to $150,000 medical cover and up to $1,500 travel inconvenience benefit for your trip protection.

Packaged tour coverage for insolvency of licensed travel agencies registered with the Singapore Tourism Board (includes NATAS registered travel agencies).

Get covered across all TravelEasy Plan types with a high limit of S$1,000,000 for emergency medical evacuation & repatriation

MSIG provides cover for insolvency of licensed travel agencies registered with the Singapore Tourism Board (includes NATAS registered travel agencies)

Currently, you can take 40% off all MSIG travel insurance plans with their ongoing promotion. That means your 7-day ASEAN trip now costs just $37 to $70 to cover compared to $62 to $116.

On top of the 40% discount, you’ll receive lots of goodies with your MSIG travel insurance purchase:

  • Receive  2,400 My Millennium Points (worth $16) with every policy purchased.
  • $15 cash via PayNow with a premium of $65 to $119.99
  • $25 cash via PayNow with a premium of $120 to $239.99
  • $45 cash via PayNow or an Apple AirTag (worth $45.40) with a premium of $240 and above .

Promotion valid till 12 Apr 2024.

6. Singlife Travel Insurance

Singlife travel insurance comes in 3 tiers— Lite , Plus , and Prestige . The price you pay and the coverage you’ll get increase with each plan.

Here are Singlife travel insurance’s key prices and benefits:

On top of the coverage above, Singlife also covers you for chiropractor and/or chinese physician treatment : $250 ($50 per visit) for Lite, $500 ($75 per visit) for Plus, and $1000 ($100 per visit) for Prestige.

As far as COVID-19 coverage goes, here’s a quick run-down:

  • Emergency medical evacuation, repatriation
  • Overseas quarantine allowance
  • Trip cancellation, postponement, interruption

While Singlife travel insurance’s coverage for non-COVID medical expenses, travel delay and trip cancellation is comprehensive, we have to dock some points for the lack of overseas hospital cash allowance and pretty low COVID-19 trip cancellation coverage.

Also, do note that the lowest tier, Lite, doesn’t come with certain coverage, such as trip cancellation or postponement for any reason and COVID-19 overseas quarantine allowance.

Singlife travel insurance promotion

Singlife logo

Singlife Travel Plus

[Receive your cash as fast as 30 days*]     •  Enjoy 25% off  your policy premium and 2,400 My Millennium Points (worth S$16) with every policy purchased. •  Additionally, receive up to S$30  via PayNow with eligible premiums spent.  T&Cs apply.   [Singlife Promotion] Get up to S$100 UNIQGIFT vouchers from Singlife with annual multi-trip plan purchased. T&Cs apply.

tokio marine travel insurance singapore

Covers trip cancellation for any reason, T&Cs apply.

Covers trip interruptions or cancellations due to COVID-19 and cover your medical treatment should you contract COVID-19 whilst overseas.

Payout of up to S$150** should your trip be affected by excessive rainfall.

**For single trips (minimum 3 days) where more than 50% of trip duration is affected by rainfall levels of >6.4mm in a 24-hour period.

Seamless claims experience with PayNow

It’s a win-win situation—get 28% off your Singlife travel insurance premiums these goodies thrown in:

  • $10 cash via PayNow with a premium of $65 to $129.99
  • $20 cash via PayNow with a premium of $130 to $329.99
  • $30 cash via PayNow or an Apple AirTag (worth $45.40) with a premium of $330 and above .

Promotion valid till 29 Feb 2024.

7. Etiqa Travel Insurance

Do you hate making travel insurance claims? I do. That’s why when a friend of mine told me that you don’t need to make any claim on Etiqa to receive compensation for your flight delay, I was very intrigued.

I’ve been fortunate—all my recent flights have left on time. But from what I’ve heard from friends who weren’t as lucky on their recent travels, it’s true that Etiqa has the most seamless claim process for flight delays . All you need to do is enter your flight details when purchasing your insurance. Etiqa will monitor your flight and know if your flight is delayed (to count as a delay, it needs to be pushed back at least 3 consecutive hours). If that happens, they’ll transfer money into your Etiqa TiqConnect eWallet—even if you don’t submit a claim! You can then encash that sum via PayNow.

On top of this travel delay claim benefit, Etiqa also provides flight check-in reminders and baggage belt collection details via SMS when you land. I’ve experienced this myself when I bought Etiqa’s travel insurance for my trip to the UK this year. Now that’s what I call service.

Etiqa’s travel insurance is called Tiq Travel Insurance  and comes in 3 tiers: Tiq Entry , Tiq Savvy , and Tiq Luxury . Here are their costs and coverage components:

Tiq Entry is sufficient to give you essential coverage for travel disruptions. But if you’ve just a little more to spend, go for Tiq Savvy . This will more than double your coverage limit for overseas medical expenses from $200,000 to $500,000 for just an additional $5 a week—that’s less than $1 a day.

Tiq by Etiqa logo

[MoneySmart Exclusive]   • Enjoy 45% off your Single Trip policy premium and 60% off Covid-19 add-on for Annual Plans. T&Cs apply • Additionally, receive 2,400 My Millennium Points (worth S$16) with every policy purchased. T&Cs apply.   [Etiqa's 10th Year 2024 Grand Draw] Stand a chance to win S$10,000 cash or a Singapore Mint Lunar Dragon 1 gram 999.9 fine gold medallion (worth S$173) with eligible Etiqa/Tiq by Etiqa plans purchased. T&Cs apply.

tokio marine travel insurance singapore

Comprehensive COVID-19 add-on, protecting you before, during and after your trip

Covers Cruise to Nowhere

Get paid upon a 3-hour flight delay, even without submitting a claim

Instant claims encashment via PayNow

24-hour worldwide emergency travel support

The only disadvantage to Tiq travel insurance is that COVID-19 coverage is not included in the base price and you’ll have to pay for their optional  COVID-19 Add-On to be covered. Some people might say this is an advantage—it gives you a greater degree of flexibility to decide if you want to have COVID-19 coverage or not, especially as COVID-19 becomes less and less prevalent. However, the fact remains that you need to pay extra for it compared to travel insurance plans where COVID-19 coverage is already included.

Here’s how much the COVID-19 Add-On will cost for a 7-day trip:

To be covered for travel disruptions and medical expenses related to COVID-19, you’ll need to add the costs above to the base Tiq travel insurance prices.

Etiqa travel insurance promotion

Comprehensive Covid-19 add-on, protecting you before, during and after your trip

Enjoy  40% off Tiq Single Trip Travel Insurance plans —that means your week-long ASEAN trip now costs just $23 instead of $39 under Tiq Entry.

Getting annual travel insurance instead? Get  60% off COVID-19 add-on for Annual Plans!

From now till 15 Aug 2024, purchase Tiq travel insurance to enter  Etiqa’s 10th Year 2024 Grand Draw . 5 lucky winners will walk away with  $10,000 cash , and 150 will receive a S ingapore Mint Lunar Dragon 1 gram 999.9 fine gold medallion (worth $173)!

8. Cheapest travel insurance in Singapore

When I buy travel insurance, I don’t really care whether the insurer has 900 years of experience or if the plan comes with extra coverage for Chanel bags. Just give me the cheapest travel insurance plan can  l iao !

If that sounds like you too, you’ll be glad to know we’ve done the legwork for you. After assessing the most popular travel insurers in Singapore, the honour of cheapest travel insurance in Singapore goes to… FWD travel insurance .

FWD Premium

But as the old saying goes, you get what you pay for. Will you regret being a cheapskate and lose out on important coverage if the only number you look at is the price?

In a way, yes. Because FWD travel insurance is only the cheapest option with 2 caveats.

Firstly, travel insurers have limited-time discounts all the time. This is no secret. It does, however, make it difficult to compare prices when an expensive plan is on 40% off but a cheaper one is on 10% off. That’s why for the table above, we compared base prices without discounts .

But when you take into account promotional prices, which plan is the cheapest? There’s no need to open a million tabs to compare every travel insurance plan out there. Just use our travel insurance comparison tool with the “Lowest Price” filter  on. You’re welcome!

The second caveat is this: FWD came out the cheapest when we looked at its price  without its COVID-19 add-on. If you’re looking for a travel insurance plan that includes coverage for disruptions due to COVID-19 (which you should!), the real winners are  Amex travel insurance and  Starr travel insurance .

Starr TraveLead Comprehensive Bronze

Personalise your travel insurance-Flexible coverage allows you to create a travel insurance plan with different types of coverage and addon that can adapt to your needs

Overseas Covid-19 related medical expenses of up to $15,000 SGD included (Excluding China).

Covers travel expenses for sending back an unattended child during the hospitalisation of the insured person

At the end of the day, ask yourself what specific travel insurance coverage you want to have, and assess the travel insurance options to find one that suits your needs.

Need some help? Read our travel insurance guide to understand all you need to know about choosing the best travel insurance. Don’t forget to use our travel insurance comparison tool to seamlessly compare plans across different providers in Singapore.

9. Does travel insurance cover COVID-19?

When the COVID-19 pandemic started, most insurers did not extend their coverage to COVID-19-related mishaps. (Read more here .) The pandemic was quickly considered a “known event”, which insurers usually do not offer compensation for. So, if your flight got cancelled because of COVID-19, you’d be out of luck trying to get your insurance claims approved.

Now that practically all travel restrictions are lifted, insurance companies are rushing for a slice of the pie. Since the virus looks like it’s here to stay, most insurers are offering coverage that includes specific benefits for COVID-19. Where COVID-19 benefits aren’t already included in the policy, insurers offer an optional COVID-19 rider you can pay for to add on to the existing regular coverage.

Read your policy documents carefully to see if COVID-19 is covered, and add it on if you need to.

10. How do I choose the best travel insurance with COVID-19 coverage?

COVID-19 coverage  can vary quite a bit from insurer to insurer . When you’re shopping for the best insurance policy,  there are 4 things you want to look out for when it comes to choosing the best travel insurance with COVID-19 coverage:

  • Medical expenses coverage

Do note that the plans still exclude travelling against a travel advisory put in place by the Singapore government or by the local authority at your trip destination. Meaning, if your destination country goes on red alert for COVID-19, visitors are highly likely to come into contact with the virus and your insurance is highly likely to reject any COVID-19 claims. So be sure to check announcements on both ends before you depart.

Another common exclusion is failing to take precautions against COVID-19. This is worded kinda vaguely in those lengthy insurance policies, but could include not following any COVID-19 regulations at your destination or on the plane. So make sure you wear your mask whenever it’s required (or even when it’s not, if you want to play extra safe) and don’t attend any illegal raves.

11. What do I do if I get COVID-19 during or after my travels?

First of all, when booking your trip, you should retain all receipts, tickets and itineraries in case your trip has to be cancelled or altered.

At the first sign of a COVID-19 infection or related travel disruption, you should call your insurer and ask for guidance. Many insurers maintain a 24-hour hotline for travel claims. Save that number before you depart Singapore so that you aren’t stuck somewhere without wi-fi or 4G to Google the hotline.

To make a claim , you will usually have to submit your insurer’s form with supporting documents by the deadline mentioned in your contract (usually 30 days). Don’t wait until you’re back in Singapore to check which documents you need.

If you catch COVID-19 while you’re in Singapore , you will likely have to submit the results of a PCR Swab Test or Antigen Rapid Test conducted at a clinic or hospital.

It gets a bit more complicated if you’re overseas . The insurer will likely require documentation from the hospital as well as a doctor’s letter stating that you are unfit to travel and/or recommending treatment.

If you need to be quarantined overseas , you should make sure you have a quarantine order from the government, otherwise you may not be able to claim for quarantine allowance. Remember to ask for this as not all countries automatically issue such documentation.

ALSO READ: COVID-19 Travel Insurance Claim Guide

Planning to get travel insurance for your next trip? Learn how to claim for COVID-19 here!

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About the author

Vanessa Nah  is a personal finance content writer who pens articles on the ins and outs of travel insurance, the T&Cs of credit cards, and the ups and downs of alternative investments. She’s a researcher at heart and leaves no stone unturned when it comes to breaking down complex finance concepts and making them easy to understand for the everyday Singaporean. When Vanessa’s not debunking finance myths, you’ll find her attending dance classes, fingerpicking a guitar, or (most im paw tently) fulfilling her life mission to make her one-eyed cat the most spoiled and loved kitty in the world.

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tokio marine travel insurance singapore

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S&p 500, bitcoin usd, cmc crypto 200, ftse bursa malaysia, jakarta composite index, tokio marine travel insurance – moneysmart review (2022).

As a product, the Tokio Marine travel insurance plans have very little brand awareness in Singapore’s market. Most people just know that Tokio Marine is from Japan, but unless you’re a sucker for all things “made in Japan”, that’s not quite enough, is it?

Tokio Marine’s travel insurance plans go by the brand TM Xplora Classic and Premier. The plans are comprehensive even covering as far as extra pet boarding costs and loss of frequent flyer points.

But how does Tokio Marine’s TM Xplora plans match up to its competition? Here’s a more detailed breakdown of the prices and coverage.

Tokio Marine travel insurance at a glance

Tokio marine travel insurance promotions.

Currently, Tokio Marine is offering 20% off single trips and annual plans. No promo code is needed, just purchase the policy online via the Tokio Marine website . There’s no published date of when the discount ends, but if you super kiasu, you can book up to 6 months in advance.

After discount, the TM Xplora Classic and Premier plans are quite affordable. Price-wise, they are comparable to – actually, possibly even cheaper than – NTUC Income, which is generally regarded as the benchmark for reasonable prices.

What does Tokio Marine travel insurance cover?

As you can tell by its price, the TM Xplora plans are more similar to mid-priced competitors in the market ($30+ to $50+). Unlike the budget $20 to $25 ones, Tokio Marine travel insurance plans actually have decent coverage.

The TM Xplora plans have increased their limits for several claims over the years, as well as introduced 5 new cover categories:

The coverage for overseas medical expenses, personal accident, travel delay and baggage delay are now slightly above average, which is great. Also, as a pet owner, I greatly appreciate them adding in the new category for pet boarding (although it is admittedly quite niche).

Interestingly, while most of Tokio Marine’s coverage is for travel misfortunes – duh – there is one celebration clause. Golfing experts, take note: Under golfer benefits, you can claim $100 (Classic) / $300 (Premier) for “hole in one celebration expenses”.

Yup, Tokio Marine understands that if you pull off such a feat, you’re literally obligated to pay for dinner and drinks. While not super typical of most insurers, this seems to be common for the Japanese.

In general, Tokio Marine’s coverage is really quite comprehensive. They even cover most tourist adventure sports done at a leisure level. This includes bungee jumping and skydiving, which some other insurers don’t cover.

If you want the specifics, read the policy wording here .

Looking to buy Tokio Marine travel insurance? Compare all Singapore travel insurance policies by price and coverage first.

Disclaimer: Tokio Marine travel insurance does not provide any COVID-19 coverage.

Tokio Marine Travel Insurance claim procedure

General hotline: +65 6221 6111 (Mon to Fri, 8.45am to 5.45pm)

Online claims: You may submit your travel claims via Tokio Marine’s online claim form – simply head to the website and click into the portal. You must fill everything up online, and prepare your supporting documents.

Hard copy claims: If you like, you can also download the PDF claim forms and fill up a hard copy. Bundle that with your supporting documents and mail it to Tokio Marine Insurance Singapore Ltd. 20 McCallum Street, #09-01, Tokio Marine Centre, Singapore 069046.

Things to note: Should you need help during the claims process, you can reach out to Tokio Marine’s team at [email protected] or call the general hotline.

Refer to Tokio Marine’s claims centre for all the relevant forms and procedures. For documents required, refer to the claims form provided.

Conclusion: should you buy Tokio Marine Travel Insurance?

Tokio Marine’s travel insurance is quite value for money – they cover all the main bases, with a little extra for good measure. Also, the zones are only split into Zone A and Zone B. The former includes Asia, Australia and New Zealand, while the latter encompasses the rest of the world with a few exceptions. Many competitors split the regions into 3 tiers – ASEAN, Asia and worldwide – which means it’s going to cost you more to get coverage for destinations in Asia that are further away.

For Tokio Marine, the Asia package prices are comparable to competitors’ cheapest ASEAN plans, which means it’s extra worth it if you’re going to places like Japan and Korea, which are typically in the second tier price range.

The Xplora plans are also great for those planning to do adventure sports. As mentioned above, the coverage is comprehensive and includes most aerial activity. So go ahead and hurl yourself off an aircraft – as long as you’re doing it for fun (i.e. recreational, non-competitive purposes), you should be covered.

The claims process is also reasonably simple – you can do it all online, or the good ol’ traditional way, via mail. I can do, my grandmother also can do.

However, if you’re the kind who does more than your due diligence when researching for the best travel insurance, you probably would’ve noticed that there’s not much written online about Tokio Marine’s TM Xplora plans.

I have never bought it, but a quick few rounds in the online forums told me that quite a number of previous customers have had trouble with their claims. It either took very long to process, or was rejected.

That said, we all know that most “feedback” happens when customers are angry, so take it with a pinch of salt. There could’ve been twice the number of happy customers, but how many take their 10/10 experiences to the forum?

Another major drawback of Tokio Marine is that it offers no coverage in the event that you catch Miss Rona. Travelling in the time of a pandemic, getting yourself covered for COVID-19 is a definitely a thing of priority.

I say – if the price and coverage suit your budget and needs and you’re a walking COVID-19 repellent, go for it. Tokio Marine is, after all, the pioneer and largest insurance group in Japan.

Looking to buy Tokio Marine travel insurance ? See details and compare all Singapore travel insurance policies by price and coverage first.

If you have bought Tokio Marine TM Xplora travel insurance before, share your experience with us in the comments below!

The post Tokio Marine Travel Insurance - MoneySmart Review (2022) appeared first on the MoneySmart blog .

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Notifications, tokio marine insurance singapore rating & review 2024.

tokio marine travel insurance singapore

Japan's largest insurance group

Tokyo marine, the first insurance company to be incorporated in Japan more than 130 years ago, now provides a comprehensive selection of General and Life insurance products and solutions. It has a network in over 38 countries and expanding. Tokio Marine is a renowned insurer all across the world and ranks as one of the world’s most globally diversified and financially secure insurance groups. It is presumed to be Japan’s largest insurance group, with over USD 206 billion in assets, USD 31 billion of market capitalization (as at end of March 2018) and has a staff strength of over 38,000. Tokio Marine is a customer-friendly organization and put its customers' contentment before everything else. It has concocted a potent system and infrastructure in the way it operates, establishing a prevalent distribution network based on various partnerships, joint ventures, and collaborations with agency channels, brokers, intermediaries, and banks. It uninterruptably works to make secure that its policies offer full-on coverage with nominal variations. A few of its sought after insurance products are marine cargo insurance, engineering, personal lines, and life insurance.

I appreciate them for adding the new category for pet boarding

Their coverage for overseas medical expenses, personal accident, travel delay and baggage delay are now slightly above average, which is awesome. Furthermore, as a pet owner I greatly appreciate them adding in the new category for pet boarding. In general, the Tokio Marine’s coverage is really quite comprehensive and they even cover most tourist adventure sports done at a leisure level. This includes bungee jumping and skydiving, which some other insurers don’t cover.

Tokio Marine TM Xplora Premier / Tokio Marine Insurance Singapore

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tokio marine travel insurance singapore

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