trek level 3 service cost

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BIKE SERVICE & REPAIR

Need a tune-up, appointments for service packages are available as early as tomorrow  please call us, or book online.

PLEASE NOTE: 

E-bike service is limited to those brands that we currently carry - Trek & Electra only, please.

While we continue to service all brands of bikes, our scope of service may be limited on some brands , due to the proprietary nature of new technologies and parts.

 We will do our best to advise you of these limitations at drop-off time, after the bike has been assessed by our Service Advisor. 

Overhaul services cannot be offered on non-Trek bikes that require proprietary parts.  

Bikes equipped with Campagnolo parts are limited to the Level 1 Service Package.

Schedule your bike for service.

Bike service packages.

• Level 1 Service includes:
• Thorough bike wash
• Align and adjust brakes
• Align and adjust shifting
• Fasteners torqued
• Recommended every 25 hours of riding
• Replacement parts not included in service package price.
• Scope of service may be limited on some brands of bikes.
• Level 2 Service includes:
• All Level 1 items, PLUS
• Remove and deep clean drivetrain components (chain, cassette & crank)
• Perform lateral and vertical wheel truing
• Adjust wheel bearings
• Best Value! Recommended every 50 hours of riding

This service package is not available for non-Trek bikes that require proprietary parts. 

• Level 3 Service includes:
• All Level 2 items, PLUS
• Disassemble the entire bike and deep clean all parts, overhaul all bearing systems
• Flush hydraulic brakes, and replace & re-route all cables and housing.
• Recommended every 100 hours of riding
• Replacement parts are not included in service package price.
• This service package is not available for non-Trek bikes.

Starts at   $154.99*

• E-Bike Service Includes:
• Inspection of electrical components and cables
• Diagnostics & Firmware/Software updates
• Recommended every 50 hours of riding
• This Service Package is limited to Trek & Electra e-bikes only.
• *Price dependent on level of work needed. 

LABOUR CHARGES FOR COMMON REPAIRS

*Parts not included in price

HOME BIKE REPAIR

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.

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Service Packages

At the Trek Bicycle Store, we strive to offer you the best products and service for the best value in the area. That's why we offer additional Trek Store Service Packages with every new bicycle purchase to ensure trouble free riding for years to come!   Packages vary according to the price of your bike. Visit us at either location for complete details.

Bronze Service - Fees apply

• TREK LIFETIME frame defect warranty and 1-year parts defect warranty (including labor)
• 1 year of FREE minor adjustments

Silver Service - Fees apply

• TREK CARE - LIFETIME frame defect warranty and 1-year parts defect warranty (including labor)
• 2 Free Annual Off-Season Maintenance* during the first 5 years of ownership
• 10% off of accessories at time of bike purchase (excludes Garmin, trainers, car racks, Rapha, Burley)

Gold Service - Fees apply

Includes all Silver Service benefits, plus:

• LIFETIME Annual Off-Season Maintenance*
• 15 % off of accessories at time of bike purchase (excludes Garmin, trainers, car racks, Rapha, Burley.)
• Complimentary entry to workshops
• Gold Member exclusive events
• Priority Repairs
• First flat is on us. (Illinois stores only)
• Theft / damage program

Available on select models only. See a Team Member for more details.  

*Off Season Maintenance performed between October 1 and February 28 .  Illinois . JUNE 1 and SEPT. 30 Arizona

This premium service (Valued at $65) includes:  Brake inspection, wheel inspection, drivetrain inspection, cable inspection, fill-up tires, add lubrication, and full wipe down.

Your receipt & owner's manual will have the level of service included with your new bike purchase.

We recommend bringing in your bike prior to February for the quickest turn around.

No appointment is necessary.

We're Hiring! Learn More and Apply Here.

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We're Open For Repairs - Please stop in with your bike!

Have questions about repair service?  Text us at one of these numbers with your first and last name, your email address, a bike description (make, model, size, color - example: Trek Marlin 5 LG Orange) and what the issue is - and we will call you back as soon as possible to discuss the work order.  

Mount Pleasant - (843) 371-8780  |  Charleston - (843) 870-3455   |  Savannah - (912) 239-0527

Bike Repair & Service

Are you in need of bike repair for a few minor tune-ups or desperate for a complete overhaul? Whatever your bike repair needs may be — our professional, friendly mechanics are trained to diagnose and service all bicycle makes and models. We offer a variety of tune-up packages as well as à la carte options. Simply bring your bike into either of our  locations , work with our knowledgeable technicians, and hit the road on a bike that rides like new!

Bike Tune-Up Packages

We have several tune-up package options designed to meet your specific needs, ranging from our basic package to our complete mechanical overhaul. We’re here to answer all of your maintenance and repair questions, and estimates are always free.

• All tune-ups include recycling of old parts and rubber as well as a 30-day warranty on labor.  
• Cost of parts is not included in package pricing
• Internal cable routing fee: $15 additional. 
• Ask us about additional mountain bike suspension services with any tune-up package.

Wash, Lube, & Inspect

Recommended every 25 hours

Wash frame, components, and wheel

Lubricate chain and drivetrain

47-point inspection

Recommended every 50 hours

Torque all fasteners

Align and adjust brakes

Align and adjust shifting

Adjust headset

Inspect bottom bracket

Includes everything in Level 1 plus:

Remove and deep clean all drivetrain components

Lateral and vertical wheel true

Adjust wheel bearings

Recommended every 100 hours

Includes everything in Level 2 plus:

Disassemble entire bike and deep clean all parts

Flush and replace hydraulic fluid

Replace and re-route all cables and housing

Advanced wheel true to manufacturer standard

*Parts not included in package pricing.

Mountain Bike Services

Any service package can have additional mountain bike services added to them.

Hardtail MTB

Overhaul suspension fork (seals & wipers)

Full Suspension MTB

Overhaul rear shock (seals & wipers)

Service and/or replace all suspension bearings

Suspension seatpost rebuild

Tools and Maintenance Products

À La Carte Services

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Bike Service & Repair

Get fast bike repair & maintenance by experienced mechanics.

When you bring your bicycle to us for maintenance or repair, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate. Whether your bike is in need of a minor adjustment or a major overhaul, we promise that your ride is in good hands.

Tune-Up Package Options

For the most comprehensive service and the best value, we recommend choosing one of our complete tune-up packages. We also offer a la carte bike repairs if you're in need of a minor fix or adjustment. We strive to complete your bike service quickly and accurately. Learn more about our packages and visit us today  for your free estimate.

Hourly labor rate $80 Prices do not include parts, unless otherwise mentioned.

Level 1 Service

Our Level 1 Service is FREE, for life, with the purchase of a Bicycle and can be redeemed at any one of our four stores.

 The Level 1 Service is recommended every 50 hours and includes: 

Torque all fasteners

Align and adjust brakes

Align and adjust shifting

Adjust headset

Inspect bottom bracket

Lube drivetrain

Level 2 Service

"Want your bike feeling like new and riding like new, get a Level 2." 

Our Level 2 Service is recommended every 100 hours. 

Everything in Level 1, PLUS…

Adjust Hubs

Remove and clean crankset, chain, and cassette

True Wheels

Level 3 Service

Starting at $499.99.

Our Level 3 Overhaul is recommended every 150+ hours. 

Everything in Level 1 and Level 2, PLUS…

Replace brake cables and housing (parts additional cost)

Replace shift cables and housing (parts additional cost)

Overhaul bottom bracket

Overhaul headset

Overhaul front and rear hubs

Service freehub body

Replace IsoSpeed bearing (parts additional cost)

Hardtail MTB: $599.99

Full Suspension MTB: $779.99

* Additional fee for hydraulic brake flush

* Additional fee for e-Bikes needing motor to be removed

Electric Bike Service

Our technicians offer repairs on all e-bikes purchased from any of our Epicenter Cycling locations. If your e-bike was not purchased from Epicenter Cycling, we strictly only service e-bikes with Bosch, Shimano, Fazua, and Electra Hydrive motor systems. 

If you are unsure what type of e-bike motor system you have, we HIG HLY recommend customers call one of our four locations before bringing your e-bike into the shop for repairs. 

If your e-bike has a motor system we do not service, we can offer select repairs, such as a flat tire fix, only if you remove the part (i.e., a wheel) that needs servicing before entering the shop. We are unable to service any part or component that is integrated or connected to the drive unit, throttle, and/or braking system.

Once again, we HIGHLY recommend calling ahead of time to speak with a technician. 

Epicenter Cycling reserves the right to reevaluate this policy at any time as the e-bike industry continues to evolve.  

Bring your bike in for a free estimate today!

At home bike maintenance.

We recommend having a few products at home to help you keep your bike in excellent working condition between your Level 2 Service Package. We have an excellent selection of essential tools, lubricants, cleaning products, and quality work stands to keep your bike dialed and you out riding. Shop online and pickup your items for free on your next shop visit.

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Why Are Trek Bikes So Expensive? (Are They Worth It?)

February 1, 2024

‍ Key Takeaways

• Trek bikes stand out for their advanced technology and quality components.
• Their price tag is justified by lifetime warranty, durability, and performance benefits.
• Investing in a Trek bike can enhance the overall quality of your cycling experience.

This article may contain affiliate links where we earn a commission from qualifying purchases.

‍ Trek bikes provide a superior experience whether you're cycling casually or taking it to the professional tracks. But why are Trek bikes so expensive?

Trek bikes are expensive due to their premium customizable features, top-quality components, as well as the brand's reputation. Additionally, lifetime warranty, domestic manufacturing, and inflation contribute to higher prices.

As a biking expert, I can provide valuable insights into the factors contributing to Trek bike pricing. My knowledge encompasses the intricate details of Trek's product offerings, customization services, brand history, and the quality of components used. This expertise ensures that I can offer a well-informed and comprehensive analysis, helping you make informed decisions about whether Trek bikes are worth the investment.

TABLE OF CONTENTS

‍ Why Are Trek Bikes So Expensive?

You've seen the sleek design, the impeccable reputation, and the eye-catching technology of Trek bikes. They're on every cyclist's wishlist but come with a price.

Have you ever wondered why those price tags sometimes reach the skies? Trek bikes are dauntingly expensive—and for good reasons.

From top-of-the-line materials to bicycles tailored to your every whim, the cost sums up decades of innovation, premium components, and a legendary standing in the cycling world.

Now, let’s explore the reasons why Trek bikes are so expensive.

Customization

Trek's Project One service sets the brand apart by allowing customers to create a personalized biking experience. This service offers customization for various types of bikes, including road bikes, mountain bikes, and electric bikes.

The customization process encompasses selecting the frame material, such as aluminum or OCVL carbon, which can significantly impact the bike's performance characteristics.

Customers can also choose from various components and paint schemes and even add personal touches. This level of personalization ensures that the final product perfectly matches the rider's needs, preferences, and riding style.

Brand Reputation

Trek's reputation in the cycling world is built on a solid foundation of quality and performance. The brand's headquarters in Wisconsin, USA, serves as a symbol of its American heritage.

Trek's association with elite cycling competitions and the success of riders like Lance Armstrong have elevated its status in the industry.

The brand's commitment to excellence, innovation, and pushing the boundaries of cycling technology has established a storied legacy that continues to attract cyclists worldwide.

Top Quality Components

Trek's commitment to quality is evident in the components used in their bicycles. Features like IsoSpeed suspension and disc brakes contribute to a superior riding experience by enhancing comfort and control.

Advanced drivetrains ensure efficient power transfer and seamless gear changes. While these high-quality components may contribute to a higher initial price tag, they ultimately translate into improved performance, durability, and a more enjoyable riding experience for cyclists.

Trek places a strong emphasis on durability, using quality materials and craftsmanship in the manufacturing of their bikes.

The brand's confidence in the durability of its products is reflected in the offer of a lifetime warranty , which provides peace of mind to customers.

This commitment to longevity ensures that Trek bikes can withstand years of use and helps maintain their resale value, making them a wise long-term investment for cyclists.

Delivery Costs

Trek's bikes are manufactured in the USA, resulting in higher production and shipping costs than bikes produced in countries with lower labor and manufacturing expenses.

This "Made in the USA" premium contributes to the overall pricing of Trek bikes.

However, many customers are willing to pay this premium for the assurance of quality, craftsmanship, and the brand's reputation.

Inflation is a significant factor affecting the pricing of Trek bikes. As with any product, rising costs of raw materials, labor, and other production expenses can lead to price increases over time.

This means that the cost for manufacturers to produce bikes and the price customers pay are subject to inflationary pressures.

Trek and other bike manufacturers may adjust their pricing to accommodate these economic changes while still delivering high-quality products.

Extensive Model Range

Trek's extensive range of bike models, including road bikes, mountain bikes, electric bikes, and hybrid bikes, reflects the brand's commitment to catering to a wide range of cycling interests and preferences.

This diverse portfolio requires ongoing investment in research and development to design and produce a variety of bikes with different features and capabilities.

These investments in innovation and variety contribute to the final retail price of Trek bikes, as they offer options for cyclists with various needs and interests.

Are Trek Bikes Worth It?

Trek bikes are known for their quality, innovation, and performance, but whether they're worth it depends on your specific needs and preferences as a cyclist.

Here are seven factors to consider when determining if Trek bikes are worth the investment:

• Quality Craftsmanship: Trek is renowned for its commitment to crafting high-quality bikes. Their attention to detail, choice of materials, and rigorous testing processes ensure that you're getting a well-built and durable product.
• Innovation: Trek is often at the forefront of bike technology and design. Their continuous innovation leads to features like IsoSpeed technology for a smoother ride, advanced carbon fiber frames, and precise geometry for optimal performance.
• Versatility: Trek offers a wide range of bike models, from road bikes and mountain bikes to hybrid and electric bikes. This versatility means you can find a Trek bike tailored to your specific riding style and needs.
• Resale Value: Trek bikes tend to hold their value well in the used bike market. If you decide to upgrade or change your cycling preferences, you may recoup a significant portion of your investment when selling your Trek bike.
• Warranty: Trek typically offers a solid warranty on its frames and components, providing peace of mind in case of manufacturing defects or issues. This warranty can further justify the investment.
• Performance: Many riders appreciate Trek's commitment to performance-oriented designs. If you're looking to improve your cycling skills, tackle challenging terrains, or compete in races, a Trek bike can offer the performance and responsiveness you need.
• Fit and Comfort: Trek pays careful attention to bike fit and comfort. Their precision fit process ensures that you can find a bike that matches your body's proportions, reducing the risk of discomfort or injury during long rides.

How the Price of a Trek Bike Can Impact the Overall Riding Experience

When you're about to drop a significant amount on a Trek bike, you might toss and turn at night wondering if the experience will match the price tag. Will the breeze feel sweeter? Will the hills seem less daunting? You're paying for a promise, after all.

Let's look at how exactly the price translates into a riding experience that could very well change your definition of joyriding.

With Trek, it's not just about getting from A to B; it's about the quality of those miles and how you feel during and after the journey.

Whether it's the whisper-quiet gears or the bike's ability to take what the trail dishes out, the performance perks of these bikes are real and palpable.

As for value, a Trek bike is a long-term relationship, not just a summer fling. It's an investment in countless joyous miles—it's an investment in you.

Frequently Asked Questions

Here are the FAQs on why Trek bikes are so expensive.

Considering the investment, do Trek bikes maintain their value over time?

Expect a Trek bike to retain a solid chunk of its value, thanks to its enduring quality and the brand's cachet in the market. Bikes depreciate like cars, but a well-maintained Trek can ride the resale market better than most.

Are Trek E-bikes a cost-effective option for those who are eco-conscious or city commuters?

Trek E-bikes are an investment upfront, but they're designed to save you green in the long haul, bypassing gas pumps and costlier public transport.

When it comes to bicycles, does paying more give you a better riding experience?

Yes, you're not just paying for the brand; you're getting superior materials, comfort, and technology that can turn a rugged trail into a joyride. It's not just about getting from A to B; it's about how you feel tackling those miles.

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About THE AUTHOR

Danny Lawson

Mountain biking is more than just a hobby for me - it's a way of life. I love the challenge and excitement that comes with it, and I'm always pushing myself to go faster and ride harder. Some people might think that mountain biking is dangerous, but I see it as the only way to live.

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About PedalChef

PedalChef is a blog on all things cycling. We are a group of people who love bikes, and we want to share the joy that comes with the experience. You can read more about us here .

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