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Silver Legacy Resort Casino at THE ROW

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Nazuna Kyoto Nijo-jo

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La Bellasera Hotel And Suites

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1 Homes Preview Cabo

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Trump International Hotel & Tower Chicago

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Le Blanc Spa Resort Cancun – Adults Only – All Inclusive

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Osaka Marriott Miyako Hotel

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Torre Melina, a Gran Meliá Hotel

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Brasada Ranch

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HIGHLANDS CASTLE overlooking Lake George.. plus 2 other Castles!

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Opossum Creek Retreat

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Cougar Ridge Resort, LLC

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Harborview Nantucket

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Grey's Point Camp

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Hill Country Casitas

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Castle Gate RV Park

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Fireside Lodge

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A Hidden Haven & Water Garden Cottages

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Ocean Villas at Turtle Bay

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Lake Breeze Resort

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Zion Mountain Ranch

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Teton Valley Resort

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Bear Creek Lodge and Cabins in Helen Ga - Pet Friendly, River on Property, Walking Distance to downtown Helen

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Ocean Villas of Carlsbad

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Angel Rock Waterfront Cottages and Vacation Homes

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United States Tours & Vacations

With coastlines, forests, deserts and mountains, the United States is an explorer's paradise.

Magical moments are waiting around every corner in The States. From the rugged wilderness and glacial fjords in Alaska to the winding coastal highways in California , the wide array of national parks to the musical streets of New Orleans , this country is simply sprawling. So whether you're hiking, biking, toe-tapping or road-tripping, you can't go wrong exploring the USA the Intrepid way.

Our United States trips

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United States tour reviews

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Western USA Family Holiday

Hiking in Sedona and the Grand Canyon

Western USA National Parks Loop

The 7 best places to go on a hot air balloon ride  

Yellowstone vs Yosemite: Which national park to visit?

California or Florida? Which US state should you travel to?

Make a paw-sitive impact at Utah’s Best Friends Animal Sanctuary  

This astronomer is chasing his 21st solar eclipse in 2024 (and bringing some lucky Intrepid travellers with him)

10 ways to get closer to nature with Intrepid  

10 awesome places to go for your 21st birthday

Canada or Alaska? Which natural wonderland should you travel to?

United States departures by month

Browse usa trips by region, browse usa trips by state, browse usa national park tours, united states at a glance, capital city.

Washington DC (population, 712,816)

331.9 million

English, Spanish (although the US has no official languages)

(GMT-05:00) Eastern Time (US & Canada)

CALLING CODE

Electricity.

Type A (North American/Japanese 2-pin) Type B (American 3-pin)

Learn more about United States

Best time to visit united states.

Being such a large country, the weather in the US is different depending on which area you are in. Summer (June to August) is the peak travel season due to school holidays, but it can be uncomfortably hot in the desert areas and the south.

The shoulder seasons of spring and autumn are generally considered to be the best times to visit, but the weather is still highly variable and these may be the wettest times in some parts of the country (such as the Pacific Northwest ). Winter can be cold in the northern states, but quiet in other areas, which can make it a pleasant time to visit.

Read more about the best time to visit the United States

Culture and customs

With immigration playing a major part in the development of America, today the country is made up of many different cultures. It’s no wonder modern America is rich with a variety of cultural traditions, cuisines, religions and festivals. Because of this, a large diversity of holidays are celebrated in America. Annual holidays like  Independence Day  and Thanksgiving are usually celebrated by all regardless of religion or political persuasion, and give people a chance to reconnect with family and friends around the dinner table or grill.

From sports to soul music, popular culture to philosophy, and fine art to folk art, the tastes and desires of Americans vary around the country. A love of sport unifies the nation - it doesn’t matter if you live in a city loft or out in the country, sports like ice hockey, basketball, baseball and football all attract a strong following.

Many Native Americans live on reservations and fight to retain their traditions and preserve their heritage, although when visiting reservations don’t be surprised to see Native Americans wearing modern clothing. With much of the language and many of the customs lost over the years, Native Americans strive to live a life of deep spirituality and in connection with the earth, as their ancestors did for centuries.

Check out our range of  experiences in the United States that amplify BIPOC cultures .

Eating and drinking

Intrepid believes that one of the best ways to experience a country is by eating! Whether you're sampling street food, savouring cheap eats or indulging in a banquet, there are endless options to choose from wherever you are in the world. 

With a variety of international influences, try Creole cuisine in New Orleans, traditional Jewish fare like bagels and pastrami sandwiches in New York, and barbecue in Texas. America’s got everything, from burger joints to taco shacks, organic cafes to refined Michelin-starred restaurants.

Learn more about food in the USA

Geography and environment

From the lush everglades of Florida, through the red-hot deserts of Nevada and on to the urban jungles of New York and Philadelphia, the United States has many different environments and ecosystems within its boundaries. Sharing borders with Canada in the north and Mexico in the south, the United States has deserts, glaciers, freshwater lakes, rapid-filled rivers, mountain ranges, sprawling plains, forested national parks , beaches and bays.

The major national parks of America – Yellowstone, Zion, Yosemite, Bryce Canyon, Denali and Joshua Tree offer a glimpse into what much of America looked like before development. Lush vegetation, majestic mountains and sparkling lakes give deer, moose, bears, bison and many other species of wildlife a fertile home to live in. 

When traveling, you’re likely to see modern cities filled with traffic, skyscrapers and high-density housing, as well as sleepy towns, trailer parks and Native American reservations. A complex network of highways connect the major cities, making overland travel a popular choice with visitors and locals alike. The great American road trip is still alive and well.

History and government

As one of the world’s most influential nations, major moments and events in American history ripple throughout the rest of the world. The American people are known for their resilience and irrepressible nature, and it is this spirit that allows them to continue to contribute to the world economically, scientifically and creatively.

In recent history, America has enjoyed the historic highs of the moon landings and the devastating lows of Hurricane Katrina. The world has seen American companies like Apple, Facebook, Microsoft and Starbucks change the face of the world. And people like Steven Spielberg, Lance Armstrong, Maya Angelou and Sidney Poitier create masterpieces, break records and win countless awards.

Top 10 must-see cities in the US

1. new york.

You can be anyone you want to be in NYC. Indulge your artistic side at MoMA, mingle with the Gordon Geckos on Wall Street, cheer like a pro at a Yankees game or kick back at a bar with a Manhattan and a new pair of Jimmy Choos.

2. San Francisco

San Francisco is made of sunshine, seafood and a whole lot of hills. This is the place to embrace your inner (or outer) bohemian. But it's not all 'flowers in your hair' and free thinking, be sure to take a ferry to Alcatraz and scoff down a clam chowder at Fisherman's Wharf.

3. New Orleans

The Caribbean meets France and Africa in New Orleans. Music is everywhere, and so are the friendly faces. The city comes to life after dark so have an afternoon nap, get some comfortable shoes on and get ready to bar hop the night away.

4. Las Vegas

Hello Lady Luck! Days somehow disappear in the hedonistic blitz of color, light, showgirls, casinos and offers too good to refuse. Try to escape the endless buffets to catch a real Las Vegas show; there's everything from death-defying acrobats to Elvis on offer.

The financial and political powerhouse of Chicago has been the home of two of the most influential people in the world - President Obama and Oprah. Famed for its distinctive architecture, booming performing arts scene and sports-mad locals, the 'Windy City' shouldn't be missed.

The air is warmer, the clothes smaller and the colors are somehow brighter in Miami. Jewish, Latin and Caribbean cultures blend to make a heady mix of great food, even better music and a nightlife filled with the spirit of fiesta. Hang out on perfect beaches, spot classic cars and gaze at the beautiful people as they strut their stuff.

7. Los Angeles

Search beyond the stardust of Hollywood and the excessive price tags of Rodeo Drive, to find the true essence of Los Angeles. Home to a melting pot of cultures, uber-cool restaurants, a hip art scene and the eclectic vibe of Venice Beach, LA is so hot right now!

The birthplace of grunge music and iconic super-companies like Microsoft, Boeing and Starbucks, Seattle offers so much more than great coffee. Markets packed with fresh produce, a harbor perfect for boating, vibrant public art and a thriving live music scene combine to make Seattle a must-see city.

History comes alive in the heritage-filled streets of Memphis. Whether it's at Elvis Presley's Graceland, the lively blues clubs and restaurants of Beale Street or the moving Civil Rights Movement Museum, it could be said that the soul of America lives in Memphis.

One of America's oldest cities, Boston is evolving. Working class neighborhoods are being gentrified, the industry is giving way to tech start-ups and modern architectural treasures sit alongside brown-stone buildings. Despite the change, get chatting to locals about the Red Sox and you'll soon find you're definitely in Boston.

It’s no wonder many people choose to do their clothes shopping in the United States. With iconic department stores offering a wide range of labels, and vintage/charity stores stocking American fashion classics like distressed denim jeans and leather cowboy boots, shopping in America is fun. Known for having great sales and even better customer service, it’s well worth leaving room in your backpack for a few extras. Please note that unlike in many other countries, tax isn’t included in the ticketed price.

It's a good idea to check with your local customs officials to ensure that you are able to bring certain items back into your home country. Australia and New Zealand generally have strict quarantine laws.

Festivals and events

Mardi Gras, or Fat Tuesday, marks the end of the Carnival season in New Orleans. Witness a chaotic collision of lively music, colorful costumes, masquerade masks, soul food and joyful 'krewes' at the parades, parties and masquerade balls in late February every year.

Cinco de Mayo

Cinco de Mayo is an annual festival celebrated on 5 May to mark the day when an army of 4,000 Mexican soldiers defeated the French Empire in the Battle of Puebla in  Mexico .

Learn more about festivals in the USA

Similar destinations

We have a variety of similar destinations, trips, and routes that you could consider! Tie another trip into your holiday, or, see how we can help you get from A to B. We have tours departing from all major cities in the United States. The options below may be of interest:

Tours from Los Angeles to San Francisco  

Tours from New York to New Orleans

New Orleans to Atlanta Tours

Tours from Los Angeles

Tours from Las Vegas

Thinking about traveling to California or Florida but need help deciding?

California or Florida?

Top USA travel highlights

1. venture to the wilds of alaska.

Alaska  may be part of the USA, but it feels like another world. With stunning mountain ranges, eclectic wildlife, immense glaciers and an interesting history, this off-track destination is well worth the journey north. Whether you want to go hiking in  Denali , snowshoe across Matanuska Glacier, kayak in  Kenai Fjords  or see the northern lights, adventure awaits.

Explore the Last Frontier on our  10 day Best of Alaska tour.

2. See San Francisco through local eyes

With vibrant, multi-cultural neighbourhoods and iconic landmarks like the Golden Gate Bridge, San Francisco is a city you could spend weeks exploring. But to really get a feel for the place, you need to explore with a local. Sample the freshest seafood in Fisherman's Wharf, discover the North Beach and Little Italy districts, and dine at some of the locals' favourite spots for dinner.

Roam around Northern California and beyond on our  9 day San Francisco to Seattle trip.

3. Explore phenomenal national parks

From larger-than-life Yosemite to the great gaping chasms of the Grand Canyon , national parks in the States are big, bold and beautiful. Escape the hustle of everyday life and uncover the natural beauty, diverse wildlife and Native American history in the likes of Bryce Canyon, Zion and Yellowstone. Whether you want to hike or cycle, stay in comfy lodges or camp in the wilderness , US national parks offer something for all kinds of adventurers.

4. Track wolves in Yellowstone National Park

The world’s first national park positively brims with more hot springs, mud pots and geysers than you can possibly see in one trip. But one of the most memorable things you can do is rise before dawn to join a  wolf-tracking excursion  with a local guide. As well as learning about one of nature's most intriguing animals, if you're lucky, you may see multiple wolves playing together, eating, or looking after young cubs.

Try your hand at wolf tracking on our  6 day Yellowstone and Grand Teton Adventure  or our  Yellowstone and Grand Teton Family Holiday .

5. Visit the legendary Sun Studio in Memphis

Elvis Presley, Johnny Cash, Jerry Lee Lewis, Carl Perkins… what legend hasn’t recorded here? Sun Studio in Memphis is one of the pinnacles for music lovers traveling in the States. It’s where rock and roll was born, and where soul music hit the big time via Stax Records. After checking out the studio, head to Beale Street to grab a drink and have a boogie in traditional blues clubs.

Scoot your boots on our  6 day Tennessee Music Trail to New Orleans tour.

6. Take a Navajo jeep tour of Monument Valley

Learn about the cultural heritage and sacredness of Monument Valley from those who know it best. After a jeep adventure with a local Navajo guide, join the locals for an authentic Navajo dinner around a campfire and listen to traditional songs and stories passed down through the generations.

Discover the American West's most iconic landscapes on our  5 day Western USA National Parks Loop tour.

Further reading

United states travel faqs, do i need a covid-19 vaccine to join an intrepid trip.

Trips from 1 January 2023 onwards

From 1 January 2023, Intrepid will no longer require travelers to provide proof of vaccination against COVID-19 (excluding all Polar trips and select adventure cruises).

However, we continue to strongly recommend that all Intrepid travelers and leaders get vaccinated to protect themselves and others.

Specific proof of testing or vaccination may still be required by your destination or airline. Please ensure you check travel and entry requirements carefully.

Do I need a visa to travel to United States?

It depends on where you’re from. Many countries now operate under the United States Visa Waiver Program, meaning a visa isn’t required for stays of up to 90 days for travel purposes. There are 40 participating countries, including the United Kingdom , Australia , New Zealand, Germany and Spain.

If you're eligible for the Visa Waiver Program, you must obtain a letter of authorization before you travel to the States. This can be obtained by submitting an application through the Electronic System for Travel Authorisation ( ESTA ).

If you’re a national from a non-participating country of the Visa Waiver Program, you must apply for a non-immigrant visa. Please see the Department of State website for more information.

If you have traveled to Iran, Iraq, Libya, Syria, Sudan, Somalia, Yemen or the Democratic People's Republic of Korea on or after 1 March 2011, you are ineligible and must apply for a non-immigrant visa instead.

People from a participating country who are also citizens of Cuba, the Democratic People's Republic of Korea, Iran, Iraq, Syria or Sudan must also apply for a non-immigrant visa.

Last updated: 6 March 2024 

Is tipping customary in the US?

Tipping is very much a part of the culture in the United States. Tips are expected at restaurants, cafes and diners, as well as by taxi drivers, valet attendants, porters and hotel maids.

People working in the service industry generally receive low wages and therefore rely upon tips as a major source of income.

In general, leave 15 to 20% of the bill at places serving food and a few dollars to bartenders and hotel staff who provide a personal service like carrying bags or cleaning your room.

What is the internet access like in the US?

Internet access is excellent in the US, and internet cafes and Wi-Fi hot spots are easily found in most cities and major towns.

Can I use my cell phone while in the US?

Cell phone coverage is excellent in most parts of the US although coverage may be patchy in remote, mountainous areas like national parks and canyons. Ensure global roaming is activated before you arrive.

What are the toilets like in the US?

Western-style flushable toilets are the norm in the US.

What will it cost for a…?

Prices can vary between states, but on average, here's what you can expect to pay for a:

• Cup of coffee = USD $2-5.00 for a regular cup, up to $8.00 for a specialty coffee
• Hotdog from street cart = USD $4.00
• Dinner at a mid-range restaurant = USD $20-40 per person
• NYC one-way subway ticket = USD $3.00

Can I drink the water in the US?

Drinking water from taps in the US is considered safe unless otherwise marked. For environmental reasons, try to use a refillable water bottle rather than buying bottled water.

Are credit cards accepted widely in the US?

Major credit cards are widely accepted by stores in the US. Smaller cafes and shops may not accept credit cards, so ensure you carry enough cash to cover small purchases.

What is ATM access like in the US?

ATMs are common in the US, so finding one won't be a problem in most towns and cities.

What kind of transport will I use in the United States?

Intrepid believes half the fun of experiencing a new country is getting there, and getting around once there! Where possible, Intrepid uses local transport options and traditional modes of transport - which usually carry less of an environmental impact, support small local operators and are heaps more fun. 

Depending on which trip you're on while in the US, you may find yourself traveling by:

Be amazed by enormous glaciers and stunning, icy landscapes while traveling on a ferry in Alaska.

Use pedal power to see the best of Venice Beach and Santa Monica. Cycling is a great way to see the sights and be active at the same time.

Take in the sights while enjoying a ride on one of San Francisco’s icons – the streetcar.

What sort of accommodation will I stay in while traveling in the United States?

Traveling with Intrepid is a little bit different. We endeavor to provide travelers with an authentic experience to remember, so we try to keep accommodation as unique and traditional as possible. 

When traveling with us in the US you may find yourself staying in a:

Spend a night sleeping in a hogan – a traditional Navajo structure made of logs, mud and stone and built with an open roof to view the sparkling night sky.

Reconnect with nature and enjoy staying in quaint log cabins throughout the country's beautiful national parks. Fall asleep to the rustling of trees and wake up to the sounds of birds.

Do I need to purchase travel insurance before traveling?

Absolutely. All passengers traveling with Intrepid are required to purchase travel insurance before the start of their trip. Your travel insurance details will be recorded by your leader on the first day of the trip. Due to the varying nature, availability and cost of health care around the world, travel insurance is very much an essential and necessary part of every journey.

For more information on insurance, please go to: Travel Insurance

Does my trip to the United States support The Intrepid Foundation?

Yes, all Intrepid trips support the Intrepid Foundation. In fact, we make a donation on behalf of every traveler. Trips to the United States directly support our foundation partners, Cultural Heritage Economic Alliance (CHEA) and the Grand Canyon Conservancy.

Cultural Heritage Economic Alliance (CHEA)

Cultural Heritage Economic Alliance (CHEA) create inclusive, equitable opportunities for small Black, Indigenous and People of Colour (BIPOC) tourism businesses in the USA. Donations help CHEA provide access to industry-specific technical assistance, capacity building, and industry networks for small BIPOC travel and tourism businesses through their Diversity Tourism Academy (DTA). Intrepid will double the impact by dollar-matching all post-trip donations made to The Intrepid Foundation.

Find out more or make a donation

The Grand Canyon Conservancy

The Grand Canyon Conservancy is on a mission to protect the Grand Canyon National Park for future generations. With almost 6 million visitors to the park annually, the Grand Canyon Conservancy runs educational programs and immersive experiences that teach people about the park's cultural and environmental significance. Donations support trail restoration and maintenance, conservation and preservation of native vegetation and wildlife, and educational programs. Intrepid will double the impact by dollar-matching all post-trip donations made to The Intrepid Foundation.

What public holidays are celebrated in the US?

• 1 Jan: New Year's Day
• 16 Jan: Martin Luther King Jr. Birthday
• Last Monday in May: Memorial Day
• 4 Jul: Independence Day
• First Monday in Sep: Labor Day
• 2nd Monday in Oct: Indigenous Peoples' Day
• 11 Nov: Veterans Day
• Fourth Thursday in Nov: Thanksgiving Day
• 25 Dec Christmas Day

Please note: United States public holidays may vary.

How do I stay safe and healthy while traveling?

From Australia?

Go to: Smart Traveller

From Canada?

Go to:  Canada Travel Information

From the UK?

Go to:  UK Foreign Travel Advice

From New Zealand?

Go to:  Safe Travel

From the US?

Go to:  US Department of State

The World Health Organisation also provides useful health information.

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United states.

Land of the Free

The United States of America is truly the land of the beautiful from sea to shining sea. With easy access to thousands of miles of beautiful coastline and beaches, mountain ranges on both sides, even residents of its 50 states can’t take it all in in a lifetime. It is the most culturally diverse place on earth and birthplace of modern jazz, rock and blues. So whether you are young or old, a sports enthusiast, foodie, musician, historian or nature lover, the United States of America is right here waiting for you.

Explore More

Destination must-see's, west coast:.

Relish the welcoming culture of its laid back cities, some of the world’s finest wines, and landscapes that take your breath away. The west coast has an abundance of sites to see. Home to multiple national parks, get in touch with your adventurous side and do some exploring. Also rich in natural wonders it’s a nature-lovers dream.

Big Cities (Spotlights):

Explore some of the world’s most iconic cities and get to know the sites and culture that make them famous. Whether it is the hustle and bustle of New York City famous for Times Square and all its lights, or glamorous Hollywood filled with celebrities, you are sure to see some sights you will never forget.

Delight in some famed southern hospitality and cultural discovery traveling through America’s southern states. Home to country music, visit the Country Music Hall of Fame, Grand Ole Opry, and Bluebird Café where many famous stars have performed. With so much farmland it will be easy to take on the role of a cowboy for a day. After a long day, finish up with an amazing home cooked meal and some sweet ice tea.

New England:

Discover New England and the many things it has to offer. From shorelines to mountain tops you get a little bit of everything. Sandy beaches make for great water sports, sunsets, and of course seafood! And majestic mountains make for great outdoor adventures, and sunsets as well. With its charming towns and vast amount of activities its unique culture is brought to life.

Destination Must-Do's

National parks:.

Travel through America’s National Parks getting to know the hidden gems and jaw-dropping scenery. With many hiking trails at different levels of difficulty there is a path for everyone! Stunning scenery, hidden caves, and lots of wildlife, it might be a hike but the view is worth it from the top!

Music Cities:

Revel in the sounds of the blues, jazz, country, and good old rock‘n’roll in the cities that shaped modern music. With as many as eight music cities all passionate about different styles of music, you are sure to find one that fits your taste.

Alaska Icebergs:

Behold Alaska’s most admired treasures - its ancient glaciers, snow-capped mountains and majestic icebergs. On foot or by boat you are not limited as to how you get to experience these massive glaciers.

Hawaiian Beaches:

Immerse yourself in paradise with a stroll along one of Hawaii’s pristine beaches including Oahu’s famous North Shore. Crystal clear waters, soft sand, and beautiful palm leaves make for a relaxing day at the beach with some beautiful views.

Expert Advice

Wow, it’s hard to give advice for the entire USA. It’s so diverse. I would say wherever you go – think of it as having its own culture and be ready to dive in and experience it, like one of my favorite places, Hawaii!

Always bring extra memory cards and batteries for your camera. It’s been my experience that you can never take enough picture of places like the National Parks or the New York skyline.

With such a diverse climate from Alaska to Arizona and New York to San Francisco, there’s really never a bad time to travel through the U.S. You can always find something amazing.

Featured Tours to United States

America's National Parks & Denver

Grand Hawaiian Adventure Four Islands featuring O'ahu, Big Island, Maui and Kauai

National Parks of America

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Montana: Exploring Big Sky Country featuring Yellowstone & Glacier National Parks

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Hawaiian Adventure Three Islands featuring O'ahu, Big Island and Maui

Painted Canyons of the West featuring Utah’s Five National Parks

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Leave your destination even greener than you found it! For every day on tour, we’ll plant a tree in your honour and ensure that our forests get to live their best lives.

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Holiday Vacations guided tours include airfare from more than 100 conveniently located U.S. airports, great hotels, delightful meals and interesting sights. Our expert Tour Directors are quite simply the best in the industry. They handle all travel details to ensure that your vacation is happy and carefree.

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" London, Normandy, Paris was a fabulous trip, especially the year of the 75th anniversary of D-Day! That was our 7th trip with Holiday Vacations. Loved every one of them. The national parks are well worth seeing, as were Hawaii and Cuba. "

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" Jackson Hole, WY while on the Glacier, Yellowstone, and Grand Tetons trip last year. We just completed our 6th trip with Holiday Vacations last month and are now discussing which tour we will take next. Only way we wish to travel and Holiday Vacations tours are the best! "

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Activity levels.

Tour days tend to be shorter in length, at a relaxed pace, and include lots of unscheduled time for leisure. Expect standing and walking for extended periods of time on flat surfaces, mostly low altitudes, and consistent temperatures.

Tour days usually move at a leisurely pace. Some days’ scheduled activities last longer than others. Expect standing and walking for long periods of time on occasionally uneven terrain. You may experience changes in altitude or temperature.

Tour days tend to be long, move at a consistent pace, and may include long travel days. Expect standing and walking for long periods of time on uneven surfaces. Some destinations may have changes in altitude and/or temperature.

Tour days tend to be long, move at a brisk pace, and may include lengthy travel days. Expect long periods of walking and standing on uneven surfaces. Scheduled activities may require physical effort or have distinct changes in altitude or temperature.

Very Active

Tour days tend to be long, move at a vigorous pace, and may include lengthy travel days. Expect long periods of walking and standing on rough surfaces. Scheduled activities may require physical effort or have distinct changes in altitude or temperature.

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"With 50 states to choose from, your US holiday can be anything you want it to be. I love showing our guests all sides of the country, from the beautiful national parks to the buzzing city streets".

Travel Director

Explore the neighborhoods of New York

You’ll feel like you’re hopping between countries as you roam the streets of New York. Wander Central Park in Manhattan, experience the city’s cultural diversity in Chinatown and Little Italy, see some of the oldest architecture in the Historic District, and ‘Dive into Culture’ with a visit to Brooklyn’s vibrant hip hop scene.

Take in the beauty of the Grand Canyon

We’ll reveal the majesty of the Grand Canyon in ways you could never imagine, with our Local Specialists sharing a different story at every viewpoint. As you pause to soak up the sunset over one of the world’s seven natural wonders, watch how the light dances over the cascading cliffs - it’s a truly mesmerising experience.

Embark on a boat ride to the base of Niagara Falls

You have to see it to believe it, and we’ll take you up close to the mighty Niagara Falls, the biggest waterfall in North America. We’ll take you on a cruise to Horseshoe Falls where you can see both the American and Canadian sides, and watch over 680,000 gallons flow over the falls every second.

Visit Fisherman's Wharf in San Francisco

Set on the scenic waterfront, Fisherman’s Wharf is filled with treasures. Stroll along Pier 39, sample fresh seafood like the famous Dungeness crab and clam chowder, watch the resident sea lion colony lounging on the docks, visit the quirky museums, or take a ride on the San Francisco Carousel.

Take a helicopter ride over Las Vegas

See Vegas in style with a dazzling helicopter ride at night. You’ll get a bird's eye view of the city illuminated in lights, with your pilot pointing out the iconic casinos and resorts along the Las Vegas Strip. You’ll also get an incredible view of the 1,1490-foot Stratosphere Tower and the Luxor space beam.

Our top 5 things to do in the United States

Our USA tour packages will show you all the iconic highlights plus the unexpected gems, from the streets of New York to the vast depths of the Grand Canyon.

Metropolitan Museum of Art

Known as ‘the Met’, the Metropolitan Museum of Art is the world’s third most-visited art museum and the biggest art museum in the United States. Founded in 1870, the Met houses over two million works, from antique weapons and ancient Egyptian art, to European sculptural masterpieces and contemporary American art.

Art Institute of Chicago

Founded in 1879 in Chicago’s Grant Park, the Art Institute of Chicago is one of the largest and oldest art museums in the United States. With a permanent collection of around 300,000 works, from Pablo Picasso’s The Old Guitarist to Grant Wood’s American Gothic, you can spend hours wandering the collections.

American Museum of Natural History

Located in Theodore Roosevelt Park across from Central Park in New York, the American Museum of Natural History is a massive display, with 45 exhibition halls, a planetarium and a library. The museum has over 33 million specimens, ranging from plants, animals, fossils and meteorites to human remains and cultural artefacts.

Best museums in the United States

When you tour the states with Trafalgar, we’ll show you the best museums and galleries across the country, from the famous ‘Met’ to the art of Chicago.

New York Bagels

Boiled then baked and fluffy yet dense, with a glossy, crunchy crust, the New York bagel has been perfected to an art. Our Local Specialists will take you to a 100-year old Jewish deli in the Upper West Side, where you can sample the best of these New York delicacies.

The American lobster is a species found on the Atlantic coast, with the state of Maine being the largest suppliers. The lobster is steamed or boiled and commonly served whole, and you’ll be given a lobster bib and a set of nutcrackers for your glorious lobster eating experience.

Beef Burger

A juicy beef patty, served with cheese, onion, pickles, lettuce, tomato, and all the special sauces you could want for - burgers are the quintessential American dish. They’re big business in the United States, and we’ll show you where to find the best burgers in town.

Best food in the United States

With a blend of influences from the finest cuisines from all over the world, American food is absolutely yummy. We’ll show you our favorite places for a feast of classic burgers, bagels, peanut butter sandwiches, cakes and more.

What to pack for United States

Pack for sustainable travel

Consider your environmental impact when you next take a trip and go single-use-plastic-free by packing a reusable water bottle, a steel straw, your own shopping bags and refillable toiletry bottles.

Comfortable shoes

From roaming the endless streets of New York, to exploring the Grand Canyon, you’ll need a sturdy pair of shoes on your adventures.

Dollar bills

Tipping is customary in the United States, and you’ll be expected to tip at least 15% (although 20 - 25% is appreciated), so be sure to keep some US bills on hand.

Big appetite

The United States is the land of the supersized, and their diverse cuisine comes in big portions with big flavor and plenty of soul.

Adaptor plug

In the United States, the standard voltage is 120 V and the power plugs and sockets are of type A and B. The standard frequency is 60 Hz.

Layered clothing

From the snowy east to the sunny west, the United States experiences a myriad of seasons and climates, so come prepared with layered and versatile clothing.

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Rose Parade & Los Angeles Tour

Per person, double occupancy, excludes roundtrip airfare

Experience the spectacular stagecraft and creativity of the 135th Rose Parade, the perfect way to ring in the new year. There is plenty to do in the City of Angels in the days leading up to the Rose Parade.

Best of Portugal

Portugal, the starting point of countless expeditions of discovery, is itself full of treasures and wonderful sights.

Essential Britain Tour

Join us on a spectacular England vacation that highlights culture, scenery, and history of England and Wales.

Greece & Her Islands Tour

Ancient, breathtakingly beautiful, and culturally rich, Greece travel is full of endless opportunities. You will enjoy sightseeing, island hopping, and fabulous meals.

Best of Southern Spain

Uncover centuries of history, staggering natural beauty, and a culture as warm as the beaming Mediterranean sun on this unforgettable exploration of southern Spain.

Sights of Scotland Tour

Experience a wild, otherworldly country filled with history, mystery, and magic—where craggy mountains stand sentry over misty moors, and grand castles overlook murky lochs.

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The 8 best neck pillows for travel.

Avoid a literal pain in the neck with these expert-approved travel pillows.

The Best Neck Pillows for Travel

Courtesy of Cabeau

The Cabeau Evolution S3 Travel Pillow is one of the best neck pillows for travel.

Just like the pillow you use at home , the best neck pillow for travel is the one that makes you feel most comfortable, allowing you to relax, rest and ultimately fall asleep on the go. The difference, however, is that a travel pillow is typically used when sitting up, which means it needs to provide enough support to keep your head from bobbing.

Based on recommendations from travel experts and advice from physicians, these are the best neck pillows for travel.

Best Overall: Cabeau Evolution S3

Best affordable: mvloc travel pillow, best for long flights: trtl travel pillow, best multipurpose: huzi infinity pillow, best inflatable: sunany inflatable travel pillow, best silk: slip jet setter travel pillow, best for backpacking: marchway ultralight inflatable camping pillow, best for kids: bcozzy double support neck pillow.

Frequent travelers praise the design of the Cabeau Evolution S3, which is made of a special dual-density memory foam. "My pillow at home is made with memory foam so it's like bringing a piece of home on my travels," says travel blogger Jasmine Cheng of The Wandering Girl . "The sides are also raised, which prevents my head from moving when I'm sleeping." Travelers also appreciate the patented seat strap system that attaches the pillow to a seat or chair headrest as well as the slim flattened back, both of which prevent the head from bobbing.

A handy storage pouch on the side of the pillow allows you to keep your earbuds or other small items close by, and the pillow comes with a clasp that attaches to carry-on luggage . The removable pillow cover, which comes in a variety of colors, is machine-washable. What's more, this travel pillow can be stored in an included carry bag that condenses it to half its size.

Price: $39.99 or less Shop now: Amazon | Cabeau

Travelers appreciate the support (and the price tag) of this memory foam travel pillow. An adjustable rope lock allows you to secure the pillow to your neck for maximum support and comfort. The breathable and machine-washable cloth exterior prevents overheating. This travel pillow also comes with earplugs and an eye mask for ultimate relaxation.

Price: $29.99 or less Shop now: Amazon

Courtesy of Trtl

The patented design of the Trtl Travel Pillow – with a hidden internal neck support surrounded by soft, hypoallergenic fleece – makes it a favorite among travelers, particularly for long flights. "Something about it just hits right in a travel accessory category where nothing previously worked for me," explains Meaghan Clawsie, luxury travel advisor at Elated Escapes . "I no longer have any back or neck pain when resting on long-haul flights." Simply wrap the pillow around your neck like a scarf, secure it in place with its built-in fastener and rest your head on the support.

If you tend to overheat easily, there's also the Trtl Pillow Cool , made with Tencel fibers to keep you at a comfortable temperature; a mesh panel makes the pillow particularly breathable as well. Both pillows are machine-washable.

Price: $59.99 or less Shop now: Amazon | Trtl

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Courtesy of Huzi Design

If you're not sold on the classic U-shaped neck pillows for travel, consider this snake-like option instead. Able to be twisted into a variety of positions, the versatile Huzi Infinity Pillow provides whatever support feels best – even if that means resting your head on the tray table for a bit. You can also wear it around your neck like a scarf for neck and back comfort (even when you're not snoozing), use it as an eye mask, or drape it over your head if you get cold or want to block out noise.

Travelers love the pillow's bamboo fabric, describing it as soft, smooth and cool. Since it's filled with polyester, the whole pillow can be tossed in the washing machine , unlike its memory foam counterparts. The Infinity Pillow is available in nearly a dozen different colors, including gray, navy and pink.

Price: $45 or less Shop now: Amazon | Infinity Pillow

Read:  What to Pack in Your Carry-on Bag

Courtesy of Sunany

Travelers love the H-shaped design of this inflatable pillow because it allows for use in multiple directions and supports both sides of the head and neck with a flat back. A removable hood on the pillow is a bonus: It encourages a cozy feel and prevents cold drafts from too much air conditioning. For optimal comfort, it is recommended to inflate the pillow about 80% to 90%.

A pocket for your earbud case on this travel pillow provides convenient access for listening to music, and the removable velour cover is machine-washable. The lightweight inflatable pillow can be stored in the included waterproof drawstring bag, which can also be attached to luggage. This travel neck pillow is available in black, gray and blue.

Courtesy of Slip

Travel pillows don't get softer than this luxurious new option by Slip. The Jet Setter Travel Pillow is made with the highest-grade long fiber mulberry silk, which helps to prevent skin creases and bedhead. It also comes with a carrying case with handles. The Jet Setter Travel Pillow is available in three prints and a pretty solid blush color.

Price: $99 or less Shop now: Amazon | Slip

While you can often bring your pillow from home for tent camping, backpacking requires something more lightweight, such as this inflatable option by Marchway. "An inflatable pillow is a game-changer when it comes to backpacking, and an ultralight pillow can't be beat," says Leilani Osmundson , digital producer for travel at U.S. News. "The Marchway pillow fits the bill: It's comfortable, packable and extremely lightweight." This pillow is designed for both back and side sleepers, and doubles as a lumbar support for everyday travels and needs. Once it's deflated, you can machine-wash the cover before folding the pillow into an included drawstring bag.

Price: $13.99 or less Shop now: Amazon

Courtesy of BCOZZY

The BCOZZY neck pillow is ideal for all travelers – including kids, with small sizes for youngsters between 3 and 7 years old, and medium options for ages 8 and 12. Travelers like the ergonomic design of the patented pillow, which supports the head and neck by propping the chin up. Overlapping pillow arms, which wrap around the neck and under the chin, can be tightened based on the level of support you need.

If you or your child is a side sleeper, fold the pillow in half, double up the sides and place it on your shoulder, leaning your head to the side. An elevated side option allows you to overlap the pillow arms on top of each other and rotate it 90 degrees to the side for double support for the neck and chin.

This travel pillow is available in a variety of colors and patterns, including light blue and pink hearts. A snap strap attaches the included travel bag to your child's luggage , and you can throw the pillow in the washing machine after your trip.

Price: $44.97 or less Shop now: Amazon

Frequently Asked Questions

Experts agree a supportive pillow is essential for travel. "The biggest issue many travelers experience when sleeping on a plane is that the seats don't recline enough," explains Dr. Alex Dimitriu, a sleep/wake and performance specialist who is dual board certified in psychiatry and sleep medicine. "This often results in the head being just on the brink of tipping forward – which is not a comfortable sleeping position. Because of this insufficient recline, it is important to keep padding behind the head and neck minimal to reduce the tendency for the head to tip forward."

Most travel pillows are designed to be worn around the neck, providing enough support to prevent the head from tipping forward.

When shopping for a neck pillow for travel, experts recommend considering the following factors:

Proper head support:  What's most important is ensuring your head is supported in the right places by your travel pillow – and, in particular, not being pushed forward by excessive padding. "A good pillow would provide support for side sleeping, rather than a lot of padding behind the head, which just pushes the head forward too much," says Dimitriu.

Material: Consider both the external and internal material of the pillow:

External: Chiropractic physician Eric Smith advises to make sure the material of your travel pillow is breathable and won't subject you to an overheated sleep, since one of the main reasons for moving around a lot as you sleep is getting too hot. "When your face gets too hot on one side, even if you're sleeping, you're going to move from it because it's too warm," Smith explains.

There's no real consensus on which material is best for a cool, comfy sleep – and different people will have different preferences – so Smith's advice is to try before you fly (and don't hesitate to request a refund if your chosen pillow isn't working out).

• Internal: Memory foam pillows tend to offer more firm support – something Smith recommends for anyone, but especially older travelers. "The majority of patients I have that get older, we actually need a more firm pillow, we need a more firm bed, we need more support," Smith says. Pillows filled with microbeads mold more to the neck and head, while inflatable pillows can be adjusted to your preferences based on how much air you use to blow them up.

A travel pillow for your neck isn't considered a carry-on or personal item (and the same generally goes for small, loose items like jackets and umbrellas). That said, it's always best to review your airline's carry-on luggage size restrictions before traveling.

A good neck pillow for travel isn't the only key to achieving a decent sleep while in transit. "From the standpoint of evolution, we're kind of hardwired to be a little bit more on high alert in those situations," explains Rebecca Robbins, an instructor in medicine at Harvard Medical School and scientist at Boston's Brigham and Women's Hospital. "We're a little bit more in fight or flight mode; our brain is subconsciously scanning the environment for threats and there are new sounds and new smells."

She recommends finding elements that are relaxing to you, which might include some of the following:

• Travel blanket: Look for something lightweight, such as the EverSnug Travel Blanket on Amazon. This blanket comes with a carrying case, which can double as a pillow when the blanket is stored inside.
• Essential or aromatherapy oils: Scents like lavender and peppermint can be especially calming.
• Earplugs: Choose headphones that block some or all external noise. The Bose QuietComfort 45 Wireless Headphones are especially well rated.
• White noise app: There are a variety of free apps, or you can try a paid option like Calm (which offers a free trial).
• Eye mask: An eye mask like this cotton option on Amazon helps to block out the bright light on planes.

You might also be interested in:

• The Top Compression Socks for Travel
• The Top Walking Shoes for Travel
• The Top Carry-on Backpacks
• Can I Use My Own Airplane Seat Belt Extender?
• The Best Travel Medical Insurance Plans

Tags: Travel , Travel Gear

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These 12 Wrinkle-free Travel Clothes Will Be the M.V.P.s of Your Suitcase — and They’re Starting at $23

They pack like a dream.

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Travel + Leisure

I’m one of those people who can’t leave the house in good conscience with wrinkles all over my outfit. But it’s hard to avoid when you travel. I’ve tried every method — rolling things up Marie Kondo-style, laying each item flat and piling it, using packing cubes — but wrinkles are just a reality of the jet-set lifestyle. Sure, I could bring a travel steamer or mini iron, but there's not always room for one in my carry-on. Or, I could curate a wardrobe packed with wrinkle-resistant tops, bottoms, and one-pieces . That way I can skip the part where I have the ironing board set up and my travel companions are impatiently scrolling through their phones because they’re inevitably ready before me.

Some clothes are specially constructed to be wrinkle-resistant, and you’ll find that in the product messaging. But other times, you just have to look at the materials on the label. Some fabrics, like linen and cotton, though great for the warmer weather, are notorious for wrinkling at the drop of a hat. Others have the natural ability to resist and repel wrinkles. These fabrics include (but are not limited to) Supima cotton, lyocell (brand-name Tencel), an eco-friendly acetate called triacetate, charmeuse, and certain types of polyester. Luckily, a lot of your favorite brands are already on board with the convenience of wrinkle-free clothes. Among them are Athleta, Everlane, Madewell and Summersault. And of course, you can dig around Amazon and find your fair share of wrinkle-resistant clothes that travel well, too. 

Below, I've rounded up 12 of my favorites, from tanks and polos to rompers and cover-ups. Bonus points for the pieces that include other travel-friendly features, like UPF protection and moisture-wicking fabrics. Bottom line: packing these pieces will make your trip go a lot smoother. Your travel buddies can thank me later.

Timeson Three-quarter-sleeve Blouse

A crisp white blouse is a travel M.V.P., but it’s usually made of quick-to-wrinkle cotton. Not this sheer Timeson blouse from Amazon, though. It’s got wrinkle-resistant polyester (with a touch of stretchy spandex) and has a more relaxed silhouette than a traditional Oxford shirt with its tunic-style design. My white blouses are in constant rotation when I travel because they’re so versatile, and this one is unique in that its precise length allows it to look great tucked in or left loose. Plus, it pairs nicely even with yoga pants. Take it from this shopper : “I packed this blouse in a suitcase for a trip and it didn't wrinkle." 

PrettyGarden Midi Summer Dress

Twirl your way through the vineyards in this pretty poplin PrettyGarden dress made with wrinkle-resistant polyester. Its pleated skirt, ruffled hem, and keyhole front make it fun and flirty for any warm-weather destination. And, you can dress it up or down depending on your accessories, so wear it straight out of your suitcase for whatever's next on your itinerary. According to one Amazon customer , it “washes well, never wrinkles" and is "very classy and feminine." 

Babaton New Power Blazer

This long, versatile blazer by Aritzia-favorite brand Babaton is my go-to for travel and the perfect layer to help any outfit transition from day to night. I’ve worn it to elevate a white-tee-and-jeans look and over a bodycon dress for a bit more modesty. Its open front, collarless design and ruched, three-quarter sleeves keep it looking chic instead of stuffy, and the fabric is made of eco-friendly triacetate with a touch of polyester — which is the reason why I can literally ball it up in my suitcase and it will never wrinkle. 

Summersalt The Silky Luxe Beach to Brunch Wrap Skirt

With Summersalt's Beach to Brunch Wrap Skirt, You can pack up your beach bag with all of the essentials and not have to worry about your swimsuit cover-up getting smushed by your towel, books, snacks, and sunscreen. It's made with silky charmeuse fabric and is specifically designed to resist wrinkles. As the name implies, this skirt can be worn as part of your post-beach outfit thanks to its stunning print, stylish details, and maxi skirt length that provides the right amount of coverage for a restaurant or walk around the city. 

Amazon Essentials Lightweight Open-front Cardigan

I’m so glad cardigans are on-trend again because they truly come in handy when I visit places that are hot during the day and chilly at night (Mexico City and Lisbon, I’m talking to you). Roll up this lightweight, best-selling Amazon Essentials cardigan and pop it in your tote without worry because it’s got modal and polyester mixed in, so it won’t look crumpled when you pull it out at night. A reviewer confirmed that it's “wrinkle-resistant and packs well,” and you have your choice of 20 colors and prints to help it maximize your travel wardrobe. 

REI Co-op Sahara Bermuda Shorts 

Outdoor activities in warmer temps call for shorts that are comfy and rugged, and this pair by REI Co-op is the brand’s answer for Bermuda shorts fans. Not only are these water-repellent, stretchy, and outfitted with UPF sun protection, but they’re also wrinkle-resistant thanks to their resilient nylon construction. I’m not even a regular hiker, but there seems to be a spontaneous hike on almost every extended trip that I take, so this pair is going in my cart for summer. 

Madewell Pull-on Wide-leg Pants in Softdrape

Another great fabric option for the wrinkle-free travel life is lyocell — also known by its brand-name Tencel — a sustainable type of rayon that’s known for being super soft, durable, and breathable. That’s what Madewell’s Softdrape fabric is made up of, making its elastic-waist Wide-leg Pants the perfect pair for all-day wear. They can be dressed up or down and paired with anything from a T-shirt or tank to a button-down blouse or bodysuit. According to one reviewer, "They're so comfortable, flattering and stylish. The material is super lightweight and flowy. They'd be flattering on any body type." 

Lands’ End Moisture-wicking UPF Sun Curved Hem Tunic Tank Top

Land's End 

A soft polyester blend fabric is responsible for making sure that this performance tank top won’t wrinkle, and its UPF 50 sun protection helps shield you from UV rays on long walks and hikes. The ribbed top also wicks away sweat and resists odors, comes in eight cute colors, and pairs perfectly with leggings and shorts. I wore a top just like this to go off-roading in a military tank in the Czech Republic, and wish that I had it for my jeep tour of Sintra, Portugal. It also would have come in handy during my Kenyan safari. Moral of the story? Your travels will often present you with hot-weather, open-sun activities, so you’ll never regret packing a top that does as much as this one does. Use the code " FAVORITES " to get select colors on sale for as little as $23. 

Athleta Essential Tee Dress

You’ll always find an occasion to wear this T-shirt dress from Athleta, a brand that masters the intersection between stylish and high-performing activewear and travel clothes. The dress has a playful, flowy shape constructed of breathable, wrinkle-resistant Supima cotton and comes in four colors, including classic gray and black (plus bold hues like orchid pink and rosewood red). The dress makes getting ready a breeze, too — just put it on and pair it with sandals or sneakers, and you’re good to go. One customer wrote, ”I took to Hawaii for spring break… [it was a] comfortable, cute, easy-to-pack, pretty dress." 

Basudam Golf Polo Shirt

If a round of tennis, pickleball, or golf is on the agenda, this wrinkle-free polyester polo shirt should be in your suitcase. Its modified V-neck collar gives it a visual twist to make it more fashionable than your average polo. It’s also moisture-wicking and stretchy enough to handle a day filled with sports, but polished enough to keep you looking put together for post-game drinks or grub. “Female golfer here," an Amazon shopper began their review. "This shirt will be my go-to and I plan on buying every color. It's lightweight, super cute, and comfortable."

Everlane The Supima High-neck Riviera Dress

The importance of a comfy midi or maxi dress that doesn’t cling can’t be overstated. I’ve had at least one in my luggage since I became a travel writer, and this High-neck Riviera Dress from Everlane that's made with wrinkle-resistant Supima cotton fits the bill beautifully. It’s the perfect style to pair with Birkenstocks or with your favorite pair of white, all-day walking sneakers. “I am not usually a huge dress girl, but I will definitely be wearing this for spring and upcoming summer months, too," an Everlane shopper raved, adding that they "have already paired it with a jean jacket and black slides." 

Athleta Brooklyn Utility Romper

Another wardrobe essential that I’d never travel without is a romper or jumpsuit, as one-pieces just make an easy no-brainer for getting dressed and looking put together fast. They also cinch my waist and skim my figure in a way that leaves me feeling confident and securely covered to handle whatever's on my itinerary for the day. Athleta’s Brooklyn Utility Romper takes it the extra mile by being wrinkle-free, too. Plus, it has UPF-protective fabric and resists snags and rips. According to one reviewer, it's “lightweight and simple" and you can "dress it up with a jacket or just go sleeveless." 

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Opportunities for industry leaders as new travelers take to the skies

Travel fell sharply during the COVID-19 pandemic—airline revenues dropped by 60 percent in 2020, and air travel and tourism are not expected to return to 2019 levels before 2024. 1 “ Back to the future? Airline sector poised for change post-COVID-19 ,” McKinsey, April 2, 2021; “ What will it take to go from ‘travel shock’ to surge? ” McKinsey, November 23, 2021. While this downturn is worrisome, it is likely to be temporary. McKinsey’s latest survey of more than 5,500 air travelers around the world shows that the aviation industry faces an even bigger challenge: sustainability.

The survey results indicate emerging trends in passenger priorities:

About the survey

We asked about 5,500 people in 13 countries, half of them women, to answer 36 questions in July 2021. Each had taken one or more flights in the previous 12 months. More than 25 percent took at least half of their flights for business reasons; 5 percent had taken more than eight flights in the previous 24 months. They ranged in age from 18 to over 75 and hailed from the US and Canada, the UK, Sweden, Spain, Poland, Germany, Saudi Arabia, India, China, Japan, Australia, and Brazil.

Topics included concerns about climate change and carbon emissions, carbon reduction measures, and factors influencing tourism stays and activities.

We compared the results to those of a survey asking the same questions that we conducted in July 2019.

• Most passengers understand that aviation has a significant impact on the environment. Emissions are now the top concern of respondents in 11 of the 13 countries polled, up from four in the 2019 survey. More than half of respondents said they’re “really worried” about climate change, and that aviation should become carbon neutral in the future.
• Travelers continue to prioritize price and connections over sustainability in booking decisions, for now. This may be partly because no airline has built a business system or brand promise on sustainability. Also, some consumers may currently be less concerned about their own impact because they’re flying less frequently in the pandemic. That said, almost 40 percent of travelers globally are now willing to pay at least two percent more for carbon-neutral tickets, or about $20 for a $1,000 round-trip, and 36 percent plan to fly less to reduce their climate impact.
• Attitudes and preferences vary widely among countries and customer segments. Around 60 percent of travelers in Spain are willing to pay more for carbon-neutral flights, for example, compared to nine percent in India and two percent in Japan.

This article outlines steps that airlines, airports, and their suppliers could take to respond to changing attitudes and preferences. The survey findings suggest that airlines may need to begin with gaining a deeper understanding of changes across heterogenous customer segments and geographies. With those insights in hand, they could tailor their communications, products, and services to differentiate their brands, build awareness among each passenger segment, and better connect with customers.

Would you like to learn more about our Travel, Logistics & Infrastructure Practice ?

The survey findings point to fundamental and ongoing changes in consumer behavior.

After a decade of steady growth in passenger traffic, air travel was hit hard by the pandemic. International air travel immediately fell by almost 100 percent, and overall bookings declined by more than 60 percent for 2020, according to Airports Council International. At the time of writing, revenue passenger miles have returned to close to pre-pandemic levels in the United States, but still lag behind in other markets. 2 “COVID-19: October 2021 traffic data,” International Air Transport Association (IATA), December 8, 2021. In its October 2021 report, before the Omicron variant emerged, the International Air Transport Association (IATA) forecast that the industry’s losses would be around $52 billion in 2021 and $12 billion in 2022. 3 “Economic performance of the airline industry,” IATA, October 4, 2021.

Furthermore, travelers’ preferences and behaviors have changed sharply during the pandemic, particularly around health and safety requirements. An Ipsos survey for the World Economic Forum found that, on average, three in four adults across 28 countries agreed that COVID-19 vaccine passports should be required of travelers to enter their country and that they would be effective in making travel and large events safe. 4 “Global public backs COVID-19 vaccine passports for international travel,” Ipsos, April 28, 2021. And a 2021 survey by Expedia Group found that people buying plane tickets now care more about health, safety, and flexibility than previously. But, there is also renewed interest in travel as nearly one in five travelers expected travel to be the thing they spent the most on in 2021, one in three had larger travel budgets for the year, and many were looking for new experiences such as once-in-a-lifetime trips. 5 “New research: How travelers are making decisions for the second half of 2021,” Skift, August 26, 2021.

Comparing McKinsey’s 2019 and 2021 survey results, sustainability remains a priority as respondents show similar levels of concern about climate change, continue to believe that aviation must become carbon neutral, and want their governments to step in to reduce airline emissions. Some changes were more striking. The share of respondents who say they plan to fly less to minimize their environmental impact rose five percentage points to 36 percent. In 2021 half of all respondents said they want to fly less after the pandemic. Changes in opinion varied across markets. Passengers in the UK, US, and Saudi Arabia, for example, were more likely to feel “flygskam,” (shame about flying) while those in Spain, Poland, and Australia felt significantly less guilty about flying.

It is worth tracking these trends in each market and demographic, because passengers’ experiences and opinions are increasingly relevant: passengers spend far more time online, increasingly trust each other’s recommendations more than traditional marketing, and can reshape brand perceptions faster than ever. 6 “ Understanding the ever-evolving, always-surprising consumer ,” McKinsey, August 31, 2021. In some markets consumers may reward airlines that meet rising demands for environmental sustainability—and punish those who fall behind.

The Australian airline Qantas may be acting on a similar belief. In November 2021, it announced a new “green tier” in its loyalty program. The initiative, based on feedback from passengers, is “designed to encourage, and recognize the airline’s 13 million frequent flyers for doing things like offsetting their flights, staying in eco-hotels, walking to work, and installing solar panels at home”. Qantas states that it is one of the largest private-sector buyers of Australian carbon credits, and it will use program funds to support more conservation and environmental projects. 7 “Qantas frequent flyers to be rewarded for being sustainable,” Qantas media release, November 26,, 2021. “A look at how people around the world view climate change,” Pew Research April 18, 2019. Washington Post-Kaiser Family Foundation climate change survey, July 9 to August 5, 2019.

Given these shifting trends, it may be helpful for all industry stakeholders to maintain a deep and up-to-date understanding of consumer segments in each market that they serve. Three main findings about today’s travelers emerged from the 2021 survey:

Finding 1: Most travelers now have concerns about climate change and carbon emissions—and many are prepared to act on these concerns

Concern about carbon emissions from aviation did not rise much during the pandemic, probably in part because air travel declined so sharply. About 56 percent of respondents said they were worried about climate change, and 54 percent said aviation should “definitely become carbon neutral” in the future.

While these numbers have increased only one or two percentage points since 2019, the share of respondents who rank CO 2 emissions as their top concern about aviation—ahead of concerns such as noise pollution and mass tourism—rose by nine percentage points to 34 percent. More than 30 percent of respondents have paid to offset their CO2 emissions from air travel.

Finding 2: Price and connections still matter much more than emissions to most travelers

Of the nine major factors travelers consider when booking a flight, carbon emissions consistently rank as sixth-most important across customer segments. This may be partly because most airline marketing centers around low cost or superior service, and pricing and revenue management are targeted at price and best connection. Most booking websites allow prospective travelers to sort by price and number of connections, for example, but not by carbon footprint. Google Flights has made a first step, showing average CO2 emissions per flight and improving transparency for travelers.

Travelers might begin to make different choices if emissions featured more prominently in the booking process—particularly if more airlines offered CO 2 reduction measures that delivered genuine environmental impact.

Finding 3: Attitudes vary widely by demographics and geography

Beliefs about the seriousness of climate change, and how to respond to it, vary across demographics and geographies (exhibit). Although younger people are generally more aware of the predicted consequences of climate change, older cohorts have become more concerned about climate change since the 2019 survey. In some countries, large majorities see climate change as a major threat, while that represents a minority view in other countries.

The survey shows that frequent travelers feel slightly more shame about flying than other respondents—37 percent compared to 30 percent—but show a much lower intention to reduce their air travel to minimize their climate impact, at 19 percent compared to 38 percent.

According to Pew Research, more than 80 percent of people in Greece, Spain, France, and South Korea believe climate change is a major threat, compared to around 40 percent of those in Russia, Nigeria, and Israel. 8 “A look at how people around the world view climate change,” Pew Research April 18, 2019. According to 2019 polling by the Washington Post and Kaiser Family Foundation, more than three-quarters of Americans believe it represents a major problem or a crisis—but fewer than half are willing to pay to help address it. 9 Washington Post-Kaiser Family Foundation climate change survey, July 9 to August 5, 2019.

These numbers may change quickly in the next few years as discussions about climate change become less abstract as oceans rise and storms, forest fires, and droughts become more severe. Instead of being one topic of concern among many, millions more people around the world may come to see climate change as today’s greatest challenge.

This shift seems to be apparent in government action, especially in mature economies. The US, for example, announced its intention to exit the Paris Agreement in June 2017 but pledged to rejoin in April 2021. 10 “Climate change: US formally withdraws from Paris agreement,” BBC, November 4, 2020; “President Biden sets 2030 greenhouse gas pollution reduction target,” White House fact sheet, April 22, 2021. And in September, the White House set a goal for the country to produce 3 billion gallons of sustainable aircraft fuel annually by 2030—up from about 4.5 million gallons produced in the US in 2020—which would cut carbon emissions from flying by 20 percent compared with taking no action. 11 “Biden administration advances the future of sustainable fuels in American aviation,” White House fact sheet, September 9, 2021.

Taking stock of the pandemic’s impact on global aviation

How the industry can be cleared for takeoff.

Travelers’ attitudes and behaviors appear to be in flux, and will likely continue to change. Depending on the world’s progress in preventing and treating COVID-19, the industry will likely take at least a couple of years to recover from the downdrafts caused by the pandemic.

In this unique moment in aviation history, airlines may be able to communicate in new ways to inspire passengers to join the fight against climate change. Based on McKinsey’s experience in aviation and other industries around the world, there may be an opportunity for carriers to make it “easy to do good”. When following such an approach, experience shows that customers are drawn to straightforward language, demonstrations of what the industry is doing in this area, and the tangible benefits of those efforts. The most compelling stories are positive and connect with customers’ emotional needs.

As in the early days of travel advertising, airlines could reinforce the idea that the journey is the destination—that “getting there is half the fun.” By inviting customers to get involved in creating a greener future and own the solution, they could forge new partnerships and deepen loyalty.

Actual progress will be essential; organizations that talk about sustainability without demonstrating action may quickly be held to account. Simply keeping pace with trends or regulatory requirements will offer no advantages. Airlines that move boldly, such as by replacing rather than modifying a loyalty program with some kind of “planet-positive” scheme, will stand out from competitors.

The survey results and McKinsey’s work in the industry lead us to believe that the market is ready for a forward-thinking airline to chart a route to a cleaner future for the industry. Leading airlines that build a business strategy and brand promise on sustainability will likely attract a growing share of business and leisure travelers, fresh capital and talent, and new allies across the industry, government, and society at large.

In the years ahead, more customers will be willing to pay for sustainability, particularly if airlines can engage them with interesting approaches, such as gamification in frequent flyer programs, opt-out rather than opt-in offsets, “green fast lanes” for check-ins and security control, and customized emission-reduction offers. Decarbonization could become the standard to reach and maintain next-tier levels in loyalty programs. Passengers will be able to join the global decarbonization team and transform flight shame into flight pride.

Like many private flyers, corporate customers will look for ways to mitigate their CO 2 footprint. Passenger and cargo airlines could craft attractive decarbonization programs to engage the rising numbers of corporates aiming to significantly reduce their scope 3 emissions from air transport.

No single set of approaches will be effective in every geography or with every passenger segment. But airlines with a deep understanding of their customers’ changing needs and desires will continue to outperform those that don’t. Such organizations could recruit more of their passengers to the decarbonization team while protecting their brands, the future of aviation, and the planet itself.

Mishal Ahmad is a manager in McKinsey’s New Jersey office, Frederik Franz is a senior associate in the Berlin office, Tomas Nauclér is a senior partner the Stockholm office, and Daniel Riefer is an associate partner in the Munich office.

The authors would like to thank Joost Krämer for his contributions to this article.

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FACT SHEET: Biden- ⁠ Harris Administration Announces Rules to Deliver Automatic Refunds and Protect Consumers from Surprise Junk Fees in Air   Travel

Newly finalized rules will mandate automatic, cash refunds for cancelled or significantly delayed flights and save consumers over half a billion dollars every year in airline fees

WASHINGTON – Building on a historic record of expanding consumer protections and standing up for airline passengers, the Biden-Harris Administration announced final rules that require airlines to provide automatic cash refunds to passengers when owed and protect consumers from costly surprise airline fees. These rules will significantly expand consumer protections in air travel, provide passengers an easier pathway to refunds when owed, and save consumers over half a billion dollars every year in hidden and surprise junk fees.   The rules are part of the Biden-Harris Administration’s work to lower costs for consumers and take on corporate rip-offs. President Biden signed an Executive Order on Promoting Competition in 2021 that encouraged DOT to take steps to promote fairer, more transparent, and competitive markets.   Requiring Automatic Cash Airline Refunds

The first rule requires airlines to promptly provide passengers with automatic cash refunds when owed because their flights are cancelled or significantly changed, their checked bags are significantly delayed, or the ancillary services, like Wi-Fi, they purchased are not provided.   Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how to make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. Passengers would also receive a travel credit or voucher by default from many airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.   DOT’s rule makes it simple and straightforward for passengers to receive the money they are owed. The final rule requires refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.
• Prompt: Airlines and ticket agents must promptly issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees.

Protecting Against Surprise Airline Junk Fees

Secondly, DOT is requiring airlines and ticket agents to tell consumers upfront what fees they charge for checked bags, a carry-on bag, for changing a reservation, or cancelling a reservation. This ensures that consumers can avoid surprise fees when they purchase tickets from airlines or ticket agents, including both brick-and-mortar travel agencies or online travel agencies. The rule will help consumers avoid unneeded or unexpected charges that can increase quickly and add significant cost to what may, at first, look like a cheap ticket. Extra fees, like checked baggage and change fees, have been a growing source of revenue for airlines, while also becoming more complex and confusing for passengers over time. In total, thanks to the final rule, consumers are expected to save over half a billion dollars every year that they are currently overpaying in airline fees. DOT’s rule ensures that consumers have the information they need to better understand the true costs of air travel. Under the final rule, airlines are required to:

• Disclose baggage, change, and cancellation fees upfront : Each fee must be disclosed the first time that fare and schedule information is provided on the airline’s online platform — and cannot be displayed through a hyperlink.
• Explain fee policies before ticket purchase: For each type of baggage, airlines and ticket agents must spell out the weight and dimension limitations that they impose. They must also describe any prohibitions or restrictions on changing or cancelling a flight, along with policies related to differences in fare when switching to a more or less expensive flight.  
• Share fee information with third parties : An airline must provide useable, current, and accurate information regarding its baggage, change, and cancellation fees and policies to any company that is required to disclose them to consumers and receives fare, schedule, and availability information from that airline.
• Inform consumers that seats are guaranteed: When offering an advance seat assignment for a fee, airlines and ticket agents must let consumers know that purchasing a seat is not necessary to travel, so consumers can avoid paying unwanted seat selection fees.
• Provide both standard and passenger-specific fee information:  Consumers can choose to view passenger-specific fee information based on their participation in the airline’s rewards program, their military status, or the credit card that they use — or they can decide to stay anonymous and get the standard fee information.
• End discount bait-and-switch tactics: The final rule puts an end to the bait-and-switch tactics some airlines use to disguise the true cost of discounted flights. It prohibits airlines from advertising a promotional discount off a low base fare that does not include all mandatory carrier-imposed fees.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration Both of these actions were suggested for consideration by the DOT in the Executive Order on Promoting Competition and build on historic steps the Biden-Harris Administration has already taken to expand consumer protections, promote competition, and protect air travelers. Under the Biden-Harris Administration, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• DOT launched the flightrights.gov dashboard, and now all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov.
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.
• DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs

In addition to finalizing the rules to require automatic refunds and protect consumers from surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, as the Department is working on its family seating junk fee ban proposal.
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

Travelers can learn more about their protections when they fly at  FlightRights.gov . Consumers may file an airline complaint with the Department  here .

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These 5 Arizona hotels were just named among the world's best. Here's why they stand out

Five Arizona hotels were just named among the best in the world for 2024.

Travel + Leisure unveiled its 2024 T+L 500 list of the world's best hotels, compiled based on ratings from its readers, in its May issue. The list includes five Arizona hotels, including four that made T+L's 2023 best hotels in Arizona ranking .

Readers evaluate based on their levels of quality, luxury, service and amenities. Here's a look at which Arizona hotels made the Travel + Leisure 2024 best hotels list.

For more hotels recognized as being among the best of metro Phoenix, read about the honorees in  U.S. News & World Report's 2024 ranking ,  Forbes' 2024 Star Awards , and  Esquire's best new hotels in the world .

Five Arizona hotels selected by Travel + Leisure

Readers of Travel + Leisure, America's largest travel media brand, selected five Arizona hotels on its 2024 ranking of the world's best hotels:

• Castle Hot Springs, Morristown.
• The Hermosa Inn, Paradise Valley.
• Mountain Shadows Resort, Paradise Valley.
• Sanctuary Camelback Mountain, A Gurney's Resort & Spa, Paradise Valley.
• Tanque Verde Ranch, Tucson.

“We’re honored to be recognized on the highly coveted T+L 500 List,” said Andrew Chippindall, general manager of Mountain Shadows Resort. “It’s a true testament to our team’s unwavering commitment to providing exceptional experiences for our treasured guests.”

How Travel + Leisure World's Best hotels 2024 were chosen

The T+L 500 list is derived from T+L's annual World's Best Awards, selected based on reader reviews and feedback. Readers were surveyed about their travel experiences around the world, including hotels, cities, islands, airlines, cruise ships and other experiences.

Readers rated hotels based on their rooms and facilities, location, service, food and overall value. They scored each category on a scale from "excellent" to "poor."

The hotels recognized this year are favorites among the publication's readers, who named Castle Hot Springs the best Arizona hotel of 2021 and 2022 and the Hermosa Inn the state's best of 2023. All except for Tanque Verde Ranch were included on last year's list of the 10 best hotels in Arizona.

Michael Salerno is an award-winning journalist who’s covered travel and tourism since 2014. His work as The Arizona Republic’s consumer travel reporter aims to help readers navigate the stresses of traveling and get the best value for their money on their vacations. He can be reached at   [email protected] . Follow him on X, formerly Twitter:   @salerno_phx .

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