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Travel Manager Job Description

Travel managers direct, administer, and monitor the travel policies, guidelines, and budgets for businesses and travel agencies. When working for travel agencies, they will assist customers with travel plans and itineraries. When working for corporations, they will make business travel arrangements for executives and employees.

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Travel Manager Job Description Template

We are looking for a detail-oriented individual to join our team as a travel manager. The responsibilities of the travel manager include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel manager, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel manager is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Travel Manager Responsibilities:

• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend.

Travel Manager Requirements:

• A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.
• A minimum of 5 years experience in the travel industry.
• A minimum of 1 year supervisory experience may be preferred.
• Certification in travel or hospitality may be advantageous.
• Knowledge of travel management processes.
• The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
• Excellent attention to detail and organizational skills.
• Good communication, customer service, and interpersonal skills.
• A basic understanding of Geography.
• Strong computer skills.

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Travel Manager Job Description [Updated for 2024]

In the era of global connectivity, the role of travel managers has become increasingly critical.

As the world becomes more interconnected, and business operations expand across borders, the demand for experienced professionals who can plan, execute, and manage travel arrangements grows more intense.

But let’s delve deeper: What’s truly expected from a travel manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager looking to define the ideal candidate,
• Or simply fascinated by the intricacies of travel management,

You’ve come to the right place.

Today, we present a customizable travel manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Travel Manager Duties and Responsibilities

Travel Managers are responsible for planning, organizing, and implementing travel plans for a corporation or an individual.

They are responsible for cost management, ensuring safety and comfort of the travelers, and making sure all travel operations run smoothly.

They have the following duties and responsibilities:

• Develop and implement corporate travel policies
• Negotiate contracts or rates with travel service providers
• Provide advice on travel documents, insurance, import/export regulations etc.
• Handle credit card programs and charges
• Process T&E reports and handle reimbursements
• Create and maintain relationships with vendors and service providers
• Ensure compliance with company travel policy, procedures, and service quality
• Book transportation, make hotel reservations, and collect payment/fees
• Deal with occurring travel problems, complaints or refunds
• Enter data into our software and maintain T&E records
• Participate in educational opportunities & professional organizations in the travel field
• Stay informed about travel industry trends and best practices

Travel Manager Job Description Template

We are seeking a detail-oriented and organized Travel Manager to join our team.

The Travel Manager responsibilities include managing corporate travel service providers, negotiating contracts and managing relationships with travel suppliers, planning and managing all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

Responsibilities

• Develop strategic policies and programs for corporate travel
• Handle and oversee all travel arrangements and operations (air, lodgings etc.)
• Manage relationships with travel agencies and vendors
• Provide advise on travel documents, insurance, import/export regulations etc.
• Ensure compliance in all aspects of travel procedures
• Drive continuous improvement of travel programs

Qualifications

• Proven work experience as a Travel Manager
• Knowledge of international travel regulations, customs and currencies
• Knowledge of T&E reporting and processing
• Working knowledge of MS Office and CTM (corporate travel management) software
• Excellent communication (oral and written) and negotiation skills
• Well-organized and reliable
• An analytical mind with strong business acumen
• Customer-oriented approach
• High school diploma or equivalent; Bachelor’s degree is preferred
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

Additional Information

• Job Title: Travel Manager
• Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers.
• Reporting Structure: Reports to the Director of Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $65,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Manager Do?

Travel Managers are professionals who work for corporations, travel agencies, or as self-employed consultants.

They are responsible for planning, developing, and managing all aspects of travel for organizations or individuals.

They ensure that travel needs, such as accommodation, transportation, and special requirements, are taken care of, in line with the budget and preferences of their clients or organization.

Travel Managers often negotiate contracts with travel service providers, such as airlines, hotels, and car rental companies to secure the best rates and services.

They monitor travel trends and update travel policies accordingly.

They are tasked with handling travel emergencies, resolving travel issues, and ensuring the safety and satisfaction of travelers.

Moreover, they are expected to stay up-to-date with the latest travel advisories, visa requirements, and travel regulations.

Travel Managers may also be responsible for overseeing travel expenditures and ensuring all travel activities comply with company policies and legal regulations.

In some cases, they also have to plan and coordinate travel itineraries for individuals, ensuring a seamless and enjoyable travel experience.

Travel Manager Qualifications and Skills

Travel Managers must possess a wide range of skills and qualifications to effectively manage and execute travel arrangements and itineraries, including:

• Strong organizational skills to manage multiple travel schedules, arrange transportation and accommodation, and ensure all aspects of business travel are taken care of.
• Excellent communication skills for interacting with clients, travel agents, and vendors, as well as addressing any travel-related concerns or inquiries from employees.
• Exceptional negotiation skills to secure the best rates and services from travel suppliers and vendors.
• Understanding of travel regulations, customs and currencies to ensure compliance and advise clients.
• Ability to work under pressure and multitask to handle last-minute changes to travel plans and respond to emergencies.
• Financial acumen to manage budgets, understand cost structures, and achieve cost efficiencies in travel plans.
• Problem-solving skills to swiftly tackle any travel disruptions or conflicts, and find practical and efficient solutions.
• Knowledge of travel software and platforms to book flights, hotels, and car rentals, and to manage travel plans and itineraries.
• Customer service skills to provide high-quality service to clients, understand their needs, and ensure their satisfaction.

Travel Manager Experience Requirements

A Travel Manager typically needs several years of experience in the travel industry or a related field.

Entry-level candidates often start in roles such as Travel Agent, Tour Guide, or Customer Service Representative in a travel agency, where they gain firsthand experience in coordinating travel arrangements and dealing with the common issues that arise.

Those with 2 to 3 years of experience may have developed their skills in communication, problem-solving, and organization.

They may also have gained a solid understanding of travel management software and industry regulations.

Candidates with 3 to 5 years of experience often move into roles such as Senior Travel Consultant or Travel Coordinator, where they hone their skills in negotiating with vendors, overseeing travel budgets, and managing corporate travel policies.

Those with more than 5 years of experience may have significant leadership and managerial experience, along with extensive knowledge of travel industry trends and the ability to build strong relationships with vendors and clients.

Such candidates are often ready to take on the responsibilities of a Travel Manager, such as developing strategic plans for travel, managing a team, and ensuring the company’s travel needs are met efficiently and cost-effectively.

They may also have experience with risk management and emergency response planning, which are critical aspects of this role.

Travel Manager Education and Training Requirements

Travel Managers typically have a bachelor’s degree in travel and tourism, business management, or another related field.

They need a strong understanding of the travel industry, including knowledge of various travel destinations, booking procedures, and travel regulations.

Previous experience in the travel industry or in a managerial role could be beneficial.

Proficiency in a second language can also be an advantage in this global industry.

Some positions, especially those in large corporations or specialized travel agencies, may require Travel Managers to have a master’s degree in tourism management or business administration.

There are various certifications available for Travel Managers, such as the Certified Travel Associate (CTA) or the Certified Travel Counselor (CTC).

These certifications may showcase a Travel Manager’s expertise in the field and commitment to ongoing learning.

Continuing education is also important in this role as travel trends, regulations, and technologies are constantly changing.

Hence, Travel Managers should stay updated through workshops, seminars, and industry conferences.

Travel Manager Salary Expectations

A Travel Manager can expect to earn an average salary of $81,437 (USD) per year.

However, the actual salary can vary based on factors such as professional experience, education, the scale of the employer’s business, and the location of the job.

Travel Manager Job Description FAQs

What skills does a travel manager need.

A Travel Manager should have excellent organizational and planning skills to coordinate various travel arrangements smoothly.

They should have strong negotiation skills to secure the best deals and prices.

Interpersonal and communication skills are also essential to liaise with clients, travel agents, and other service providers.

A good Travel Manager should also have a deep understanding of the travel industry trends, issues, and legal aspects of domestic and international travel.

Do Travel Managers need a degree?

A degree is not mandatory but is often beneficial.

A degree in business administration, hospitality management, or tourism can be particularly useful.

Additionally, many employers prefer candidates with experience in the travel industry or in a similar role.

The most important thing for a Travel Manager is to have a good understanding of travel arrangements, regulations, and cost management.

What should you look for in a Travel Manager resume?

When reviewing a Travel Manager’s resume, look for experience in managing corporate travel, including planning, booking, and coordinating travel arrangements.

They should have experience in negotiating with travel service providers and managing travel budgets.

Also, check for any relevant qualifications or certifications, such as a Certified Travel Associate or Certified Travel Counselor credential.

What qualities make a good Travel Manager?

A good Travel Manager should be detail-oriented and organized, with the ability to handle multiple travel bookings and schedules at once.

They should be good problem solvers, capable of dealing with any travel disruptions or emergencies quickly and efficiently.

Excellent communication skills are also important, as they need to liaise with various stakeholders and service providers.

A good Travel Manager should also have a passion for travel and a thorough understanding of the travel industry.

Is it difficult to hire a Travel Manager?

The difficulty of hiring a Travel Manager can depend on the specific requirements of the role.

For instance, if the position requires extensive travel industry experience or specific language skills, it might be more challenging to find the right candidate.

However, with a clear job description, competitive salary, and benefits package, and by utilizing various recruitment channels, it’s certainly possible to find a qualified and suitable Travel Manager.

And there we have it.

Today, we’ve taken an in-depth journey into the dynamic role of a travel manager .

It’s not just about booking flights.

It’s about orchestrating unforgettable experiences, one destination at a time.

Our travel manager job description template and real-world examples have given you the tools you need to set sail.

But why drop anchor now?

Go the extra mile with our job description generator . It’s your compass to precision-crafted job listings or tailoring your resume to perfection.

Every journey is a part of a larger adventure.

Let’s navigate that future. Together.

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How to Become a Travel Manager (Complete Guide)

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Travel Manager

United States

Travel Manager directs the operation of the company's travel services. Administers and monitors the travel policies, guidelines, and budget to deliver efficient travel arrangements. Being a Travel Manager prepares periodic budget and utilization reports. Provides guidance to employees about travel requirements including visa, medical, and special conditions. Additionally, Travel Manager may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Travel Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Travel Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

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What A Business Travel Manager Does

What does a corporate travel manager do.

A look at what makes up a travel manager’s job description

Travel managers play a critical role in the success of a corporate travel program. But the scope of their job reaches far beyond reserving flights, making hotel reservations, and booking car rentals. Travel managers interact with many – if not all – of the stakeholders in a company to make sure the corporate travel program supports business objectives, aligns with company culture, helps retain talent by keeping travelers happy, and much, much more.

Travel managers oversee and administer corporate travel policies and are traditionally tasked with travel expense management, leading vendor and partner contracts, monitoring business travelers’ needs and identifying cost savings. Their work could also involve procurement or working with external partners to get reimbursements for cancelled trips. It takes years of experience to master all of this. Working with a travel management company (TMC), travel managers make sure your travel program and policies meet the needs of your business and travelers.

Download the toolkit to redesign your travel program

Defining and implementing an effective business travel program is no easy task. Business requirements can change quickly, and the travel program must adapt just as fast. The business travel environment can shift unexpectedly, and the travel manager must proactively put travel policies in place to speed the corporate response and safeguard against risk. Effective business travel programs are built on a foundation of:

• Clearly defined travel policies and procedures
• Easy-to-use travel management tools and technologies
• Traveler safety and risk management tools
• Travel optimization programs

The travel manager works with various stakeholders to build and direct that foundation.

Defining travel policies and procedures

Clearly defined travel policies and procedures help rein in costs and promote traveler wellbeing. Consistency in policy definition and enforcement are key. Because business travel maps to business objectives, there are policies and rules in place that we don’t see when we book our leisure travel.

Corporations may have preferred vendors for hotels and car rentals, for instance. Setting limits for travel, accommodation and per diems can be defined for specific regions and countries and take into account cultural differences in various parts of the world. Duty of care policies also take a front seat when it comes to determining your travel policy.

All of this allows an organization to manage costs, measure return on investment and help keep travelers safe. For instance, NASDAQ discovered the benefits of thinking through their travel policy and leading a change in policy and process that benefitted business travelers’ experiences and the bottom line.

Managing all these moving parts is the role of the travel manager. It’s also the reason that many companies work with a TMC like Egencia. Choosing the right TMC is critical to the success of your travel program. You want a partner with the booking tools and technology that will make it easier for you to manage everything from making travel arrangements to refining the specifics of your travel policies. They should be a leader in the travel industry that’s able to help you negotiate the best rates and discounts for all of your business trips.

Using technology to create a better travel experience

The entire travel booking experience has been changed by technology. Your employees are consumers too, and they expect the same seamless, easy-to-use experience when it comes to business travel. The travel program has to serve them the way they want to be served.

For some, that’s on the web. For others, they want to book a business trip with just a few taps on their phones. Some still want to be able to call someone who will take care of things for them. The booking tools you offer employees have to meet their expectations and requirements, as investment firm West Park Management Services discovered when their switch to Egencia propelled them from 11% online adoption to more than 80% in the first month.

And you have to meet those traveler expectations while satisfying all the organization’s needs for travel program compliance. Today’s travel manager has to strike that balance — meeting business travelers’ needs and those of the business.

Fortunately, technology is available to do that. Beyond the very visible apps and websites, technologies like artificial intelligence (AI) are making it easier for travelers to make the best choices that meet their preferences and stay compliant. Egencia customers are using AI every day, even if they don’t know it. Some of the latest travel technology is working in the background to improve experiences and compliance.

Traveler safety and risk management

As a travel manager, you’re responsible for the health and wellbeing of your business travelers. This falls under the definition of duty of care as a legal principle. Companies are legally required to have safety and security measures in place across all business functions, including travel.

When employees travel, the business is still responsible for them. Where are your employees? What is their situation? Do they need help?

Travel managers need business travel tools that allow them to anticipate issues or contact and locate travelers in a time of emergency. In fact, eight out of 10 companies integrate security factors into their travel policy and many companies have prioritized duty of care as a key component of their travel program strategy.

Crisis management is a critical aspect for the travel manager. Taking care of travelers while they’re on the road is one of the key jobs of the travel manager. In an emergency, you need to know where your travelers are and help them get to safety. When everyone books through the Egencia platform, you can access their location with Traveler Tracker .

Optimizing your travel program

Travel managers add value to the organization with travel program optimization through savings, reporting, duty of care and change and expense management. They are expected to advocate for the advantages that business travel creates. This requires understanding the business well enough to show the value of travel on competitive advantage, revenue and employee retention.

Egencia offers a powerful online platform so that travel managers have the tools to perform the analysis to find cost savings and demonstrate ROI. Egencia Analytics Studio gives travel managers visual dashboards with robust drill-down capabilities to analyze their programs and find cost savings. At  NTT Singapore , they use our data tools to monitor travel spend, analyze travel by individuals or business groups and report back to executives with visual reports on any aspect of their travel program. The company gains actionable insights from their travelers data, and their travelers get to enjoy an easy booking experience that meets their needs.

Corporate travel managers lead the journey

Travel directly affects organizational culture and the bottom line. The travel manager guides the program to serve those aims.

From policies and procedures to choosing the right TMC, corporate travel managers play a key role in building successful organizations.

Looking for better business travel solutions? Get in touch with us.

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Travel Manager Job Description Template

The Travel Manager job description template outlines the primary responsibilities of a travel manager, including managing travel arrangements for employees and maintaining travel policies and procedures. The position requires strong organizational skills and an understanding of budgeting and expense tracking. The Travel Manager plays a critical role in ensuring all travel arrangements are safe, cost-effective, and aligned with the organization's goals and values.

Job Summary:

The Travel Manager is responsible for managing travel arrangements and itinerary planning for employees of the organization. The incumbent works closely with various departments to determine travel requirements, negotiate rates with vendors, and coordinate logistics to ensure seamless travel experiences for employees.

Responsibilities:

• Develop and implement travel policies and procedures.
• Manage and negotiate contracts with travel vendors such as airlines, hotels, and car rental companies.
• Plan and coordinate travel itineraries for employees, including booking transportation and lodging and securing necessary travel documents.
• Advise employees on appropriate travel arrangements and any related travel policies and procedures.
• Monitor travel expenses and budget, and ensure adherence to expense guidelines.
• Provide travel reports and metrics to management and other departments as needed.
• Resolve any travel-related issues or concerns.

Requirements:

• Bachelor's degree in business, hospitality, or related field.
• Minimum of 5 years' experience in travel management.
• Strong negotiation and vendor management skills.
• Excellent organizational and time management skills.
• Ability to work well under pressure and manage multiple projects simultaneously.
• Proficient in Microsoft Office and travel management software.
• Strong communication and interpersonal skills.
• Knowledge of international travel regulations and documentation requirements.

Introduction

As the travel industry continues to grow, the role of a travel manager has become increasingly important to businesses. A travel manager is responsible for organizing and managing company travel arrangements, ensuring that employees travel safely and efficiently. To find the right candidate for this position, it is important to create a job posting that clearly outlines the requirements and responsibilities of the role.

Job Title and Overview

The first step in creating a travel manager job posting is to choose a job title that accurately reflects the position. Some common job titles for this role include Travel Manager, Corporate Travel Manager, or Travel Operations Manager. Once you have decided on a title, give a brief overview of the position and its primary responsibilities.

• Coordinate and oversee all company travel arrangements
• Ensure compliance with company travel policies and industry regulations
• Manage relationships with travel vendors and negotiate contracts
• Provide travel guidance and support to employees

Key Requirements

Next, outline the skills, qualifications, and experience required for the travel manager position. This will help to attract qualified candidates who meet the minimum requirements for the role. Some key requirements to include are:

• Bachelor's degree in travel, hospitality, or a related field
• Minimum of 5 years of experience in corporate travel management
• Excellent communication and problem-solving skills
• Proficiency in travel booking and expense management software
• A strong understanding of the travel industry and industry regulations

Key Responsibilities

After outlining the requirements of the position, provide a more detailed list of the travel manager’s key responsibilities. This will give potential candidates a better understanding of what the day-to-day work entails. Some key responsibilities to include are:

• Developing and enforcing company travel policies
• Booking and managing travel arrangements for employees
• Negotiating contracts with travel vendors
• Monitoring travel expenses and identifying cost-saving opportunities
• Providing travel guidance and support to employees, including booking changes and cancellations

Company Culture and Benefits

In addition to outlining the requirements and responsibilities, it is important to give candidates a sense of the company culture and benefits. This information can help attract candidates who share similar values and are interested in the company’s mission. Some key benefits to highlight are:

• Competitive salary and benefits package
• Opportunities for career growth and development
• A supportive and collaborative work environment
• Social events and team-building activities

Creating a travel manager job posting that accurately reflects the position requirements and responsibilities is essential to finding the right candidate. By following these guidelines, you can attract qualified candidates who are a good fit for your company culture and mission.

What should be included in a Travel Manager job posting?

A Travel Manager job posting should include key responsibilities, qualifications, and desired experience of the ideal candidate. Key responsibilities would include managing travel arrangements, booking travel for clients, budget management, and managing relationships with travel vendors. Qualifications would include experience in travel management and an understanding of travel regulations and policies. Desired experience may include experience with corporate travel or managing travel for larger groups or high-end clients.

How can I attract the right candidates?

Make sure your Travel Manager job posting is clear and concise. Be sure to include details on why your company is a great place to work such as competitive salary and benefits packages, flexible schedules, and opportunities for growth within the company. Additionally, including information on any unique aspects of the job such as managing travel for high-end clients or unique destinations can also help attract the right candidates.

What skills should a Travel Manager have?

A Travel Manager should have strong interpersonal, organizational, and communication skills. They should also be detail-oriented, able to manage multiple tasks at once, and have experience with both domestic and international travel regulations and policies. Strong negotiation and problem-solving skills are also important as they will be dealing with vendors and travel-related issues that may arise.

What qualifications should a Travel Manager possess?

A Travel Manager should possess a bachelor's degree in business, hospitality, or a related field. They should also have at least three years of experience in travel management or a related field. Additionally, having certifications such as the Certified Corporate Travel Manager (CCTM) or the Certified Travel Associate (CTA) can be an added bonus.

What salary range can I expect for a Travel Manager?

The salary range for a Travel Manager varies based on location and level of experience. On average, a Travel Manager can expect a salary range of $50,000 to $80,000 per year.

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Travel Manager Job Description Template

The Travel Manager is responsible for the overall management of the company travel program. This includes developing and implementing policies, procedures, and controls to ensure that the travel program meets the needs of the company and its employees. The Travel Manager also works with travel service providers to negotiate rates and contracts, and manages relationships with preferred suppliers. In addition, the Travel Manager oversees the development and implementation of a reporting system to track travel expenses and trends.

Travel Manager Job Responsibilities

• Plan and book travel for corporate employees
• Arrange transportation and accommodation
• Ensure travel is within budget
• Coordinate with other departments to ensure smooth travel arrangements
• Provide support and assistance to travelers during their trip
• Handle any travel disruptions or emergencies
• To plan, organize, and direct the work of travel staff in order to ensure efficient operation of the travel department
• To develop and implement policies and procedures for the effective and efficient operation of the travel department
• To develop and maintain relationships with key suppliers in order to secure favorable terms and conditions
• To negotiate contracts with suppliers on behalf of the company
• To monitor supplier performance to ensure compliance with contractual terms and conditions
• To resolve issues that may arise with supplier contracts or services
• To prepare reports for senior management detailing departmental performance against budget

Travel Manager Job Skills & Qualifications Needed

• The skills and qualifications needed for the role of Travel Manager vary depending on the company and the specific position. However, most travel managers will need excellent organizational skills, communication skills, and customer service skills. They should also have a strong knowledge of the travel industry and be able to use various computer programs and reservation systems.

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Job Description Template

Travel manager job description template.

January 17, 2023

When you look for a qualified candidate to hire, you should consider someone who can best fit your business profile and requirements. We have prepared this FREE Travel Manager Job Description Template to guide you during your hiring process.

The easiest and fastest way to discover the best individuals is to write a detailed job description for the open position in question.

Learn about this position through the list of most important skills , responsibilities , and requirements , along with much more useful additional information.

To make sure this job description matches your business image, take a chance to customize it as you wish and make it more engaging and relatable for desirable candidates.

Use our VIVAHR Software to continue and complete your hiring journey.

Discover numerous features, tips, and tools that will level up your business performance and set you apart in the market!

Let’s find your next hire! 🙂

What is a Travel Manager?

Travel Managers are responsible for planning and coordinating travel arrangements and other travel-related needs for the company or individuals.

Their job is to organize and secure transportation, flight tickets, accommodation, and other travel arrangements.

Travel Managers are also in charge of informing passengers about the necessary travel documentation , such as passports, visas, insurance, and medical forms.

They process payments, manage and handle travel budgets and expenses, and write reports on travel statistics and activities .

Related Job Titles for Travel Manager

• Travel Agent
• Travel Planner
• Travel Consultant

The Top Travel Manager Skills

Travel manager job description template (free).

Our company is hiring an experienced Travel Manager for the team. As our Travel Manager, you manage and coordinate all aspects of travel-related needs for the company and our clients. You will be responsible for researching and booking flight tickets, accommodation, transportation, and other travel arrangements and ensuring the smooth execution of all travel plans. You will inform passengers about necessary travel documents, such as passports, visas, insurance, and medical forms, and process payments and documentation before travel.

Your goal will be to establish and maintain positive relationships with clients, as well as with travel service providers such as airlines, hotels, transportation companies, and others. You will also be responsible for monitoring potential flight delays, cancellations, and other travel-related issues to resolve them on time.

As a Travel Manager, you should have excellent technical, communication, attention to detail, and problem-solving skills.

Travel Manager Duties & Responsibilities:

• Develop and manage corporate travel policies and coordinate the company’s travel plans
• Organize and handle travel arrangements and operations, such as flight tickets, ground transportation, accommodation, expenses, etc
• Research and book flights, hotels, car rentals, and other activities
• Ensure travel arrangements comply with the company policies, state and federal laws, and other regulations
• Establish and maintain relationships with clients, airlines, hotels, transportation companies, and other service providers
• Inform passengers about passports, visas, medical forms, insurance, import regulations, and other travel documentation
• Negotiate contract terms and rates with vendors and service providers to get the best travel deals
• Collect and process passports, visas, payments, itineraries, and other travel-related documents
• Research travel deals, evaluate and compare prices and services, and continuously improve and develop travel programs
• Identify and resolve any travel-related issues or security risks
• Monitor and manage travel budgets and expenses
• Monitor flight statuses, accommodation deals, and other travel aspects to ensure accuracy
• Write reports on travel statistics and travel activities

Travel Manager Requirements:

• A Bachelor’s degree in tourism, travel, or hospitality
• Relevant travel certification may be required
• Prior working experience as a Travel Manager, Travel Consultant, or a similar position in the travel industry
• Familiarity with state and federal travel laws and regulations and customs
• Proficiency with various travel management software, applications, and programs
• Excellent budget management skills
• Strong written and oral communication
• Problem-solving abilities
• Attention to detail

Sample Interview Questions for a Travel Manager

Once you gather up all the received applications, you can use these sample interview questions for Travel Manager .

• When did you become interested in the travel industry?
• What are some of your best skills?
• Personally, what do you enjoy about traveling?

Human Resources

• Where did you receive relevant education for this position?
• Why did you leave your prior employment?
• Do you have any questions about the job at this point?
• Can you describe your travel management style?
• How do you ensure travel plans run smoothly and efficiently?
• Have you ever made a significant mistake while organizing a travel arrangement and how did you handle it?

Technical Skills and Knowledge

• What would you do if you had to make a last-minute flight ticket purchase but your computer was broken?
• How do you compare and evaluate prices for flight tickets and other travel elements?
• What travel programs, applications, and software do you have the most experience with?

What are the Educational Requirements for a Travel Manager?

Travel Managers’ educational requirements typically include a Bachelor’s degree in tourism, travel, or hospitality.

Previous working experience is also a requirement for the majority of employers because it shows that candidates are familiar with the way the travel industry operates and functions.

There are several certification programs that can prove candidates’ competency and knowledge and boost their hiring opportunities.

The most common certificates are Travel and Tourism Professional (TTP), Certified Travel Associate (CTA), and Certificate in Corporate Travel Execution (CCTE).

How Much to Pay a Travel Manager when Hiring

Travel Managers earn between $11,000 and $116,500 per year.

The median annual salary is $69,957 .

Hourly rates range from $5 to $56.

The median hourly rate is $34 .

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Frequently Asked Questions about Travel Manager

What do travel managers do.

Travel Managers are responsible for planning and coordinating travel plans and programs for companies and individuals.

They research and book transportation, flights, and accommodation identify and resolve travel-related issues, manage travel budgets and expenses, and process payments and necessary travel documentation.

What are the educational requirements for Travel Managers?

Travel Managers typically need a Bachelor’s degree in tourism, travel, or hospitality.

Relevant certification or training can also be beneficial for their hiring prospects.

What skills are crucial for Travel Managers?

Travel Managers must be proficient in various travel management software , applications, and programs.

Additionally, they must have exceptional communication , problem-solving , attention to detail , and budgeting skills .

How much do Travel Managers earn annually?

Similar job descriptions as travel manager.

• Travel Consultant Job Description
• Travel Agent Job Description

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Travel Manager Job Description

The Travel Manager only appeared in the 1980s in France and only started to explode at the time of the business travel boom in the 1990s.

The various changes that the travel industry has undergone, such as the development of airlines, the rise of travel agencies and the diversification of communication channels, have enabled Travel Managers to become true managers of business travel in companies .

Managing expenses, negotiating contracts with travel agencies, and providing support for travel were the main missions during the development of this profession.

The reporting line varies according to the size of the company, but the Travel Manager is generally part of the general management team, the finance department or the purchasing department.

The multiple economic and security crises in the sector have led to a rethinking of the position, making it a multidisciplinary job today.

Today, the Travel Manager has a full place in companies as he is in charge of each business trip in order to offer his employees the best conditions in terms of quality, assistance and security.

‍ 1. Main role

The priority being the management of business travel , the Travel Manager carries out priority type missions during his career.

Negotiation and purchase of services

He/she must prospect and find the best travel provider for his team. While being aware of the different evolutions in the world of business travel, he must keep himself informed of the latest developments in terms of tools and service providers in order to become more efficient.

Conducting reviews and evaluating traveler satisfaction allows them to question the travel management tool they are using and to adapt their own management of corporate travel.

However, not all travel managers agree with the idea of measuring their program's actions in order to learn from them, as this study shows.

Setting up travel rules and policies

In addition to having to follow the policies already imposed by the company, the travel manager must create new travel policies that consist of making budgetary or ecological choices for each trip (see our sample policy in this article ). Using a tool that can take these policies into account is a plus, as it reduces the amount of checking to be done before each trip. 

It also means creating follow-up policies for the safety and health of each employee to cover the risks throughout a trip. More than just an organizer, the travel manager is responsible for ensuring that the entire trip runs smoothly.

Drafting these travel policies and communicating them to the entire company will make it possible to raise awareness among employees and inform them in advance of the various rules to follow.

Setting up support to manage travel

To gain time and efficiency, the Travel Manager must arm himself with a tool adapted to the size of his company to manage business trips (find the top 5 business trip management solutions in this article ). However, he/she will have to keep an eye on it by controlling the different trips.

In agreement with other qualified teams to find adequate digitalized tools, he must choose a tool that is adapted and coherent with his needs and desires for the company. And even if it is a time saver for him, he will have to implement some actions in the tool such as travel policies, mission orders, or expense reports management.

Moreover, intervening to increase the autonomy of users requires continuous training. Organizing training in terms of use and making employees aware of good booking practices is a real challenge for the Travel Manager.   

Travel organization from A to Z

Managing a business trip is not only about booking a plane ticket. Organizing a trip from A to Z requires the Travel Manager to take care of three phases: pre-trip, trip, and post-trip.

Identifying business travel as a long and perilous process requires him to be truly organized and open to new technologies and different business travel management methods.

Managing the ecological impact 

Even more so since the pandemic, the Travel Manager has to manage the ecological impact of each trip and therefore of his company. To do this, he can use specialized tools for offsetting or simply calculating the footprint, which will help him to make assessments and implement actions. (To learn more about how to reduce your carbon footprint, read the article on the best companies for carbon offsetting ).

Using a digitalized door-to-door travel planning tool represents a unique opportunity for the travel manager to properly manage all travel without worrying about details such as the cab to the airport.

Expatriate management

Some companies are now choosing to outsource services or to offer new positions in certain branches abroad.

The role of the Travel Manager extends to the management of the company's expatriates (he/she thus occupies in part the position of an expatriation manager ). Undertaking an expatriation is not an easy task, and thanks to his skills in terms of travel management, he can be of great help.

In addition to helping with insurance and visa management, the Travel Manager is responsible for learning about the measures, customs, and traditions of the country in question. He or she also represents a real point of reference for expatriates

Managing the proper application of policies

Implementing different business travel policies also means monitoring the proper application of these policies.

Communicating and training employees helps to avoid disputes in terms of the policies chosen by the company and also avoids human errors in terms of reservations.

2. Secondary missions

As the organization of a company is constantly being questioned, the role of the Travel Manager is evolving a little more each day, and it has become a multidisciplinary position with secondary missions.

Recruitment

Taking care of the recruitment of his collaborators is part of the secondary role of a Travel Manager, especially when he holds a position in a large company.

Occupying a key position between different departments, he/she can be called upon to participate in the development of the different teams he/she works with.

The benchmark

As a specialist in business travel and travel management tools, he/she must also compare his/her company's travel with that of other companies of the same size. This allows him to make assessments over the year and to question the company's travel objectives.

Organizing business trips also involves organizing seminars or team activities during certain trips.

Event management and travel management are linked in the organization, which is why the travel manager can work in collaboration with the department in charge of events by providing advice.

The employee network

Being a true point of reference for the various travelers also means that it is essential to create unity between the departments. Building a company-wide traveler network and being the point of reference is an essential task for a Travel Manager in a large company.

3. Type of profile

Little known to students, the job of Travel Manager is gradually becoming more democratic in companies. Nevertheless, it is a job that requires a certain profile and great motivation.

Required diplomas

Calling for different skills in different departments of a company, the training can be relatively varied.

Nevertheless, it is advisable to have a degree in economics, tourism, languages or accounting.

Training with a specialization in tourism companies or in project management is also valued when recruiting for the position of Travel Manager.

Becoming a good Travel Manager is not something you learn only during your studies, since there is no training course dedicated to this type of position.  It is therefore advisable to have a few years of experience in a company beforehand to understand the different issues that can impact the different departments.

Technical skills

Being a multidisciplinary job, travel management requires various technical skills in different fields:

- Budget management

- Mastery of several languages

- Knowledge of the business travel environment and new developments

- Mastery of new digital tools

- Geopolitical culture  

Interpersonal skills

- Negotiation skills

- Communication skills

- Flexibility

- Organizational skills

- Listening skills

4. Careers and development

As for many other jobs, the salary can vary depending on the company, the level of responsibility, or the budget.

For example, the salary of a young graduate is between 25K and 35K while that of a senior manager is between 45K and 50K.

Moreover, as the missions of a Travel Manager are becoming more and more diverse, he/she can easily find himself/herself managing large teams or redirecting to departments he/she already works with, such as purchasing or general services.

His perfect knowledge of the business travel world also allows him to redirect himself towards jobs more focused on travel, such as travel agency manager.

5. A profession in full evolution

As the position of Travel Manager became more and more cross-functional, it was in the United States that it began to evolve and was renamed the Mobility Manager.

Rethinking the position means realizing that it now touches different departments and that its main role is evolving along with growing technologies.

Creating coherence in travel management requires linking the many departments touched by the Mobility Manager.

Final words

To summarize, the Travel Manager today occupies a more important place than that of a simple travel manager in companies.

Her cross-functional role between the various departments allows her to diversify her missions and to occupy a place of her own in her sector.

As a reference point for business travelers, he/she also becomes a reference point for the entire company in terms of policies, budgets and organizational methods. 

Other related articles you might like:

• How Office Managers should deal with Covid-19
• How office managers can push their company towards ecological responsibility

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Job Description

Travel Manager job description

Example travel manager requirements on a job description.

• Bachelor’s degree in business or related field.
• At least 5 years of experience in travel management.
• Proven leadership skills.
• Mastery of relevant travel industry software.
• Extensive knowledge of travel regulations and policies.
• Excellent interpersonal and communication skills.
• Strong problem-solving and organizational abilities.
• High level of attention to detail.
• Able to work independently and under pressure.

Travel Manager job description example 1

Delta air lines travel manager job description, travel manager job description example 2, discord travel manager job description, travel manager job description example 3, flight centre travel manager job description, resources for employers posting travel manager jobs.

Travel Manager job description FAQs

What are the most common skills on a job description for a travel manager, what does a travel manager do.

Updated March 14, 2024

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The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Travel Program Manager Job Description

Travel program manager duties & responsibilities.

To write an effective travel program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included travel program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Program Manager

List any licenses or certifications required by the position: ISO27001, SOC, AICPA, PMP, CPR, ITIL, GDS

Education for Travel Program Manager

Typically a job would require a certain level of education.

Employers hiring for the travel program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Leadership, Education, Business, Healthcare, MBA, Finance, Engineering, Project Management, Biology, Graduate

Skills for Travel Program Manager

Desired skills for travel program manager include:

Desired experience for travel program manager includes:

Travel Program Manager Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Build and maintain strategic supplier relationships as they relate to client’s business
• Ensure that quality processes and tools are incorporated into all daily activities to drive process efficiencies and standardization
• Act as point person for escalations within HUB countries
• Own key accountability to partner with operations for mutual client success
• Participate in client implementations and expansions to include gap analysis, resource management and acquisition, coordination of internal implementation team members, and timely program delivery
• Financial accountability – Countries in Scope
• Responsible for driving proactive stakeholder management/change management resulting in increased adoption of services and strategies
• Managing operational administration for the Travel, Global Corporate Travel Card & Expense Reimbursement ProgramsManaging L2 escalations for the TCE programs
• Managing daily relations with Global Suppliers Serving as a subject matter expert on the TCE policies, processes and operational delivery
• Responsible for ongoing analysis of operational processes, systems and configurations
• Bachelor’s Degree in a technical or business discipline and with 8-10 years of related experience
• Supplier and sub-contractor system management experience
• Logistics and operations technical background
• Familiar with sponsor country program, contracts and capture activities
• Ability to obtain and maintain a Secret security clearance with the ability to obtain TS
• Previous Integrated Product Team Lead (IPT)
• Partnering closely with suppliers, employees and Program Office owners
• Managing the processes for the region as part of 'Follow the Sun' approach
• Managing Stakeholders and business partners, serving as the key contact for them on Travel in the region
• Developing and maintaining BPM DTPs in line with Operational delivery and ensures alignment to standardsImproving the documentation and point off controls to ensure quality in the outcome
• Supporting BCP requirements and drills in case of an activation
• You will manage customer expectations and complaints, liaising where appropriate with internal departments Operations, Technology and Finance
• Develop and execute the vision for a best in class Travel program
• Leads the regional EmBassador Program with an emphasis on operational and administrative workflow facilitation of clinician engagement
• Manage overall aspects of the travelND program including travel card
• Participate in strategic initiatives to enhance the travel program
• Advanced negotiation skills and knowledge of contracts
• Listens carefully to input from colleagues and stakeholders
• Bachelor’s degree in business, finance, operations or equivalent plus a minimum of 5 years of experience in business management, global project or operations management
• Minimum of 5 years in experience in progressive strategic management in the Service Industry on a local and/or regional level
• Strategic Meetings Management and Travel background required
• Proven track record in managing geographically dispersed teams & client retention and program expansion
• Establish and maintain relationships with key travel vendors and solution providers
• Negotiate contracts with travel vendors, communicate to campus users, and measure adoption
• Analyze metrics, spend, savings and program utilization
• Recommend and draft policy to support the travelND program
• Communicate regularly with campus users, super users, and other constituents
• Manage overall program communications by creating and distributing content for website, social media, and other channels
• Prepare and execute request for proposals (RFPs) and request for bids (RFBs) for Travel and other areas
• Lead and directly manage a team of client resources, in particular as it relates to the delivery of project-based activities
• Provide estimates, SOWs, Project charter documentation in support of on-going client needs and new customer opportunities
• Maintain direct control over project planning and must be able to setup the necessary measures to build the proper foundation that will be a stepping-stone to project success
• Experience working with pharmaceutical or life science clients is an asset
• Fluent English & German, other languages are a plus
• Solutions & Technology oriented
• Degree in healthcare related field, strong clinical background
• Medical Management experience
• Self-motivated and ability to work successfully with minimum supervision
• Hotel sourcing
• Flight audit
• Provide project management and implementation for multi-national, regional or local business travel agreements to pre-approved budgets as established for the identified client portfolio
• Identify incremental business opportunities within existing client portfolio
• Financial accountability for countries in scope
• Implements an efficient means of communicating with contracted facility, IMS employees, and IMS management to ensure quality
• Interviews, hires, assists with training, coaches and disciplines employees to meet company objectives and customer requirements
• Educates and assists in training of client facility management staff in all aspects of contracted services
• Manages contracted facilities within budget as specified in facility contract and initial costing performance statements
• Ensures accuracy and completeness of all administrative documents and functions (time records, count sheets, inventories, billing, ) required by the contracted facility and IMS corporate
• Master’s degree in an analytical discipline (e.g., business, economics, computer information systems, engineering)
• Certification from Global Business Travel Association (GBTA) or equivalent such as Certified Professional in Supply Management (CPSM)
• 5 years or more experience in managing travel programs
• Familiarity with travel and expense systems
• Analytical discipline (e.g., business, economics, computer information systems, engineering) with 3 years or more of managing a travel program or related business experience, or
• Non-analytical field of study with 5 years or more of managing a travel program or related business experience
• Demonstrates complete understanding of the OR/SPD (Operating Room/Sterile Processing Department) Division’s processes and the ability to manage, train and implement in a contracted facility
• You will coordinate implementation processes with the implementation team
• Drive the clients travel program strategy, including change management, employee education on travel policy content and communications on the impact of non-compliance to the relevant stakeholders in the organization (budget holders, finance department)
• Assume full responsibility for identifying and driving new and existing savings opportunities
• Monitor and enforce compliance with the mandate of the client
• Provide client with targeted messaging, compliance- and management information to deliver meaningful insight and messages to the traveler audience
• Act as the global program lead, ensure alignment and lead global communications, processes and consistencies on driving performance
• Ensure industry innovation and best practices are being identified and applied where possible
• Provide leadership to the outsourced travel managers in the other regions
• Leverage people, process and technology improvements to optimize the internal customer experience of our travelers
• Degree in business or relevant years of work experience
• 5+ years of experience in corporate travel or a related field is required Concur knowledge – is preferred
• BI and/or Cognos analytic tools’ experience is preferred Ability to work independently but also to be a part of a team
• Excellent communication (written, verbal and oral) organizational, management and negotiation skills
• Reporting and analytical skills preferred
• Experience managing global or multi-national travel accounts is preferred

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