carnival cruise travel agent support

• Carnival Vacation Protection

Carnival Vacation Protection 1

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TRIP CANCELLATION

In life, you never really know what may happen… but you can rely on the Vacation Protection trip cancellation. If you need to cancel for some of the most common reasons (severe weather, illness, etc.) you'll get 100% of the cost of your trip back, in cash. If you need to cancel for any reason not listed in the plan — any reason at all — you'll get 75% back in a Future Cruise Credit Certificate.

TRAVEL INSURANCE 2

• Trip Interruption: Up to total Trip cost reimbursement if you must start your vacation late or need to come home early due to illness, injury and more.
• Baggage: Up to $1,500 if your stuff is lost, stolen or damaged, and up to $500 reimbursement if you have to buy necessary items while your bags are delayed 24+ hours
• Medical: Up to $10,000 if you get sick or injured on your vacation
• Emergency Evacuation: Up to $30,000 for emergency medical evacuation and repatriation (services provided by LiveTravel)

24/7 WORLDWIDE TRAVEL ASSISTANCE

Need help while you travel? Assistance is there for you, 24 hours a day, 7 days a week… anywhere in the world.

Booking Procedures

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• Deposit and Final Payment Guidelines | Forms of Payment
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• Infants / Minors / Pregnancy
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• Ship Class Guide
• Fun Ship Features

Have Fun. Be Safe

• Health Protocols and Requirements for Sailing

Travel Documentation and Online Check-in

• Travel Documents
• Online Check-In

Getting There

• Cruise Terminal Information and Parking
• Airport and Pier Transportation
• Air Information

Before You Board

• Embarkation Day Check-In

Youth and Family

• Youth Programs (Under 2 and 2-11 years old)
• Teen Programs (12-17 years old)
• Carnival's Seuss at Sea
• Age Policies

Things to Know

Onboard experiences.

• Fun Ship Features Quick Reference
• Shore - Excursions
• Spa and Fitness
• Outdoor Fun
• Entertainment and Activities
• For Your Convenience
• Onboard Guidelines and Policies
• Past Guest Recognition Programs

Onboard Celebrations

• The Fun Shops
• Special Occasions
• Wedding Cruises and Vow Renewals

Dining and Beverages

• Dining and Snacking Options
• Dining Rooms
• Beverage Options
• CHEERS! Beverage Program
• Bottomless Bubbles Soda Program
• Liquor and Beverage Policy

Onboard Communication

• WI FI Service and Carnivals HUB App
• Staying Connected

Money and Gratuities

• Gratuities (Tips)
• Sail & Sign Onboard Account
• Forms of Payment
• Cruise Cash/Bar/Photo
• Financial Access

Shipboard Health and Safety

• Passenger Bill of Rights
• Guest Screening Policy
• Safety and Security
• Safety Briefing - Muster Station Drill
• General Health Information
• Privacy Notice
• What to Pack
• Cruise Ticket Contract
• Carnival Vacation Protection
• Guests with Disabilities
• Choosing Your Cruise
• Tech Support
• Early Saver Promotion
• Minors / Infants / Pregnancy
• Making changes to your booking
• Carnival EasyPay
• Financing Powered by Uplift
• US Department of State Travel Tips
• And more things to know....

Debarkation - After Your Cruise

• Preparing to Go Home
• Post Cruise Inquiries
• View All Deck Plans

Travel Agency Takeover Policy

FIT Direct Booking – Travel Agency Takeover Guests booked with our Inbound/Outbound Consumer Sales Department may decide to work with a travel agent; at the direct guest’s request, a travel agency may takeover the booking with the following policy in place: A Travel Agency may take over a direct booking made through any FIT direct channel as long as the transaction happens no later than 90 days after the booking is made or prior to the penalty period (whichever occurs first). If the booking is made within penalty period, the agency has 24 hours from the time the booking is made to call in and take over the reservation.

• The travel agent will need to provide Service with all the pertinent booking information which includes: Booking number / Guest's name / Stateroom number / Sail date.
• The travel agent must be able to provide the PIN Number - this was provided by the direct at the time of booking; bookings made on carnival.com will not have a PIN number to provide. If there is no PIN Number or the agent cannot provide one, the Service agent will contact the direct guest to verify that the booking takeover is acceptable.

FIT Travel Agency Booking - Transfer to Another Travel Agency This occurs when one travel agency is taking over a booking from another travel agency. The travel agency releasing a booking to another agency must send a letter on the agency's letterhead stationery and signed by the manager or the owner of the agency. The letter must include:

• Booking number(s)
• Names of guests
• Instructions regarding the monies (transfer money or refund)
• Telephone number and name of agency taking over the booking
• Name of the travel agent (contact) taking over the booking

Carnival will not do an Agency Takeover on bookings that are paid in full since the commission has been paid and mailed to the first agency. Before Carnival’s Guest Admin Department does the actual transfer, they will call the travel agency releasing the booking, speak to the owner or manager and verify that all the information in the letter is correct. Email to:   [email protected] Fax to:     305 406-6477 Mail to:    Carnival Cruise Lines                  ATT: Guest Admin / MSGA-457s                  3655 NW 87 Avenue                  Miami, FL 33178-2428 Travel Agency Group Booking - Transfer to Another Travel Agency This occurs when one travel agency is taking over a booking from another travel agency. The travel agency releasing a booking to another agency must send a letter on the agency's letterhead stationery and signed by the manager or the owner of the agency. The letter must include:

• Booking number
• The actual amount of money deposited on the booking
• Address of the new agency, phone number and agent handling the booking

The booking can be transferred at any time up until final payment. Before Carnival’s Guest Admin Department does the actual transfer, they will call the travel agency releasing the booking, speak to the owner or manager and verify that all the information in the letter is correct. Email to:   [email protected] Fax to:     305 406-6477 Mail to:    Carnival Cruise Lines                  ATT: Guest Admin / MSGA-457s                  3655 NW 87 Avenue                  Miami, FL 33178-2428 Direct Group Booking - Travel Agency Takeover When a new group booking for a direct guest is made, the booking must be taken over within 90 days of having made the booking or prior to penalty period (whichever comes first). The only exception to that rule is if the booking was made within penalty period, in which case the agency has 24 hours from the time the booking was made to take over the group.  An agency takeover request form must still be filled out and faxed back to the Group Fax number: 305 406-8654.

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• Deposit/Payment Policy for Standard Groups
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• Cancellation Penalties and Refunds
• Upgrading Your Stateroom

The Ultimate Guide to Carnival Cruise Travel Agents

When it comes to planning a Carnival cruise vacation, working with a travel agent can make all the difference. A knowledgeable and experienced Carnival cruise travel agent can help you navigate through the various options and ensure that you have the best possible vacation experience. In this guide, we will explore the key steps to choosing the right Carnival cruise travel agent and booking your dream cruise. So let’s dive in!

Key Takeaways

• Research different Carnival cruise travel agents to find the one that best suits your needs.
• Evaluate the expertise of a Carnival cruise travel agent by asking about their experience and certifications.
• Check the reputation of a Carnival cruise travel agent by reading reviews and testimonials.
• Understand the benefits of booking with a travel agent, such as access to exclusive deals and personalized service.
• Compare prices and packages offered by different Carnival cruise travel agents to get the best value for your money.

Choosing the Right Carnival Cruise Travel Agent

Researching Carnival Cruise Travel Agents

When researching Carnival Cruise travel agents, it’s important to consider a few key factors. First, compare the services and specializations offered by different agents. Look for agents who have experience booking Carnival Cruise vacations and who are knowledgeable about the various itineraries and ships available. Additionally, read reviews and testimonials from previous clients to get an idea of the agent’s reputation and customer satisfaction . Finally, don’t forget to ask for references from the agent to ensure they have a track record of providing excellent service.

Evaluating the Expertise of a Carnival Cruise Travel Agent

When evaluating the expertise of a Carnival Cruise travel agent, it is important to consider their knowledge and experience in the cruise industry. Look for agents who specialize in Carnival Cruise vacations and have a deep understanding of the different ships , itineraries, and amenities offered. Additionally, consider their level of customer service and responsiveness. A knowledgeable agent will be able to answer your questions, provide recommendations, and assist with any issues that may arise during your cruise. It is also beneficial to read reviews and testimonials from previous clients to get an idea of their expertise and customer satisfaction.

Checking the Reputation of a Carnival Cruise Travel Agent

When evaluating the reputation of a Carnival Cruise travel agent, it is important to consider their track record and customer reviews. Look for agents who have a history of providing excellent service and positive experiences for their clients . Word of mouth recommendations can also be valuable in determining the agent’s reputation. Additionally, check if the agent is affiliated with any professional organizations or has received any industry awards or recognition. This can indicate their commitment to quality and customer satisfaction.

Booking a Carnival Cruise with a Travel Agent

Understanding the Benefits of Booking with a Travel Agent

Booking a Carnival Cruise with a travel agent offers numerous benefits. Travel agents have access to exclusive deals and discounts that may not be available to the general public. They can provide personalized recommendations based on your preferences and budget. Additionally, travel agents can handle all the logistics of booking a cruise, including arranging transportation, accommodations, and excursions. By booking with a travel agent, you can save time and avoid the hassle of researching and planning every aspect of your trip. They can also assist you in navigating any changes or issues that may arise during your cruise.

Comparing Prices and Packages

When comparing prices and packages for Carnival cruises, it’s important to consider the different options available. One key aspect to look at is the beverage options included in the package . Some packages may offer unlimited beverages, while others may have restrictions or additional charges. It’s essential to review the details and understand what is included and what may incur extra costs. Additionally, take note of any special promotions or discounts that may be available for certain packages. By carefully comparing prices and packages, you can find the best deal that suits your preferences and budget.

Negotiating with a Carnival Cruise Travel Agent

When negotiating with a Carnival Cruise travel agent, it’s important to keep in mind the specific needs and preferences of your group. Whether you’re planning a cruise for college students or a family vacation, here are some tips to help you get the best deal:

Frequently Asked Questions

1. can i book a carnival cruise directly without a travel agent.

Yes, you can book a Carnival Cruise directly through their website or call their reservation hotline.

2. What are the advantages of booking a Carnival Cruise with a travel agent?

Booking with a travel agent can provide you with expert advice, personalized service, and access to exclusive deals and promotions.

3. How do I find a reputable Carnival Cruise travel agent?

You can research online, read reviews, and ask for recommendations from friends or family who have previously used a Carnival Cruise travel agent.

4. Can a Carnival Cruise travel agent help me choose the right cruise itinerary?

Yes, a Carnival Cruise travel agent can assist you in selecting the best cruise itinerary based on your preferences and budget.

5. What happens if there are changes or cancellations to my Carnival Cruise booking?

Your Carnival Cruise travel agent can handle any changes or cancellations on your behalf, saving you time and effort.

6. Do I have to pay extra for using a Carnival Cruise travel agent?

No, using a Carnival Cruise travel agent does not usually involve any additional fees as they are compensated by the cruise line.

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Cristina is an accomplished travel writer and an expert in all things cruising, contributing her extensive knowledge and enthusiasm to Sea Savant. With over 15 years of experience in travel journalism, Cristina has a profound understanding of the cruise industry, from the intimate details of ship life to the broad spectrum of global destinations.

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• Dec 29, 2023

Carnival Cruise PVP vs. Travel Agent: Understanding the Difference

Updated: Jan 10

Planning a cruise vacation can be an exciting yet overwhelming experience. With so many options available, it's essential to have the right support to ensure a smooth and enjoyable booking process. When it comes to booking a Carnival Cruise, travelers often consider working with a Carnival Cruise PVP or a traditional travel agent. While both options offer valuable assistance, there are distinct differences between the two that can impact your overall cruise booking experience.

Carnival Cruise PVP:

A Carnival Cruise PVP, or Personal Vacation Planner, is a dedicated representative employed by Carnival Cruise Line to assist prospective guests with their cruise bookings. PVPs are well-versed in the details of Carnival's cruise itineraries, onboard amenities, and promotions, and they are typically accessible by phone or email. When working with a Carnival Cruise PVP, guests receive personalized service from a knowledgeable professional who specializes in Carnival Cruise Line products.

Advantages of working with a Carnival Cruise PVP:

1. In-depth knowledge of Carnival Cruise Line: PVPs are experts in Carnival's offerings, allowing them to provide detailed information about various ships, destinations, and onboard experiences.

2. Exclusive access to Carnival promotions: PVPs often have access to special promotions and discounts that may not be widely advertised, providing guests with potential cost savings and added benefits.

3. Personalized service: PVPs can offer personalized recommendations based on a guest's preferences, helping to tailor the cruise experience to individual needs and desires.

Travel Agent:

On the other hand, a traditional travel agent is an independent professional or part of a travel agency who assists clients with booking various travel experiences, including cruises. Travel agents work with multiple cruise lines and travel providers, offering a broad range of options to their clients. They provide comprehensive travel planning services, including booking flights, accommodations, and excursions in addition to cruises.

Advantages of working with a travel agent:

1. Diverse expertise: Travel agents have knowledge of a wide array of cruise lines and travel companies, allowing them to offer clients a broader selection of vacation options.

2. Comprehensive travel planning: In addition to booking cruises, travel agents can assist with other travel arrangements, such as flights, hotels, and ground transportation, providing a one-stop solution for all travel needs.

3. Advocacy and support: Travel agents often provide ongoing support to their clients, including assistance with travel insurance, itinerary changes, and other travel-related issues.

Which option is right for you?

Choosing between a Carnival Cruise PVP and a travel agent ultimately depends on your specific preferences and needs. If you are primarily interested in booking a Carnival Cruise and desire specialized knowledge and personalized service, working with a Carnival Cruise PVP may be the ideal choice. However, if you are considering multiple cruise lines or wish to plan a more comprehensive travel itinerary, a travel agent could provide the expertise and support you require.

In conclusion , both Carnival Cruise PVPs and travel agents offer valuable support for booking cruise vacations, each with its own unique advantages. Whether you opt for a Carnival Cruise PVP or a travel agent, the key is to find a knowledgeable and reliable professional who can help you plan and book the perfect cruise vacation tailored to your preferences.

Ultimately, the goal is to ensure a memorable and enjoyable cruise experience,

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CARNIVAL CRUISE LINES INTERNET BOOKING APPLICATION AGREEMENT

Thank you for your interest in booking cruises through Carnival’s internet booking application system (the "Internet Booking Application"). Before you can use our Internet Booking Application, you will need to obtain a user I.D. and password. Thereafter, you will need to successfully enter your user I.D. and password prior to accessing the Internet Booking Application. Additionally, we require an owner or manager registered from your travel agency who shall act as your "Security Administrator." The person must be someone with managerial authority or higher who will be responsible for oversight of all aspects of the travel agency's internal policies relating to use of Carnival's Internet Booking Application, including, but not limited to, control over whom at your agency may access the Internet Booking Application and how they may do so, and maintaining and securing your travel agency’s password(s). Please note that access to our Internet Booking Application is to be limited solely to your agency's employees or travel agents. If you violate this, Carnival may take away your right to use the Booking Application. Also note that Carnival is under no duty to verify the identity of your owner or manager. Further, it is your responsibility to inform Carnival in writing if you change your Security Administrator and to otherwise control your internal procedures.

We require the owner or manager of your agency or someone of similar authority to review and approve your access request.

If you have questions, please contact the eSolutions User Support Group at 1(800) 845-2599 or (305) 599-2600, extension 72599 . Otherwise, please complete the request for information and execute the application as specified. We look forward to receiving the completed application soon so that you may begin booking Carnival cruises online!

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I have read the above information and agree with the terms and conditions of Carnival Cruise Lines' Internet booking application.

• Travel Agents

Carnival Cruise Travel Agent

Find a carnival cruise travel agent near you, the best travel agency for carnival cruises.

Our travel agents can plan and book your next Carnival Cruise vacation to any of the many destinations that Carnival Cruise ships travel to. Whether you want a Cruise to Hawaii , Cruise to Bermuda , Cruise to Alaska , Cruise to Australia/New Zealand , Cruise to the Bahamas , Cruise to Canada/New England, Cruise to the Caribbean Islands , or Cruise to Mexico , Carnival Cruise travel agents experts can assist you in booking your cruise and all necessary travel arrangements in a timely fashion.

Did we also mention there are many added values that our personalized travel agents may be able to offer you that can not be obtained when you book through an online travel agency? Gain access to exclusive American Express Card member benefits and travel deals in which you can receive special amenities and low travel fares.

Not only will you enjoy value-added benefits and amenities, but you'll also have a personalized travel agency service working for you before, during, and after your vacation.

Contact a Carnival Cruise Travel Agent

Contact a Carnival Cruise travel agent today, let us simplify your cruise vacation by handling all the researching, planning, and bookings.

Our travel agents will send you several options to select from based on the travel criteria that you provide them with. Let's get planning for a fun and exciting Carnival Cruise vacation today!

For immediate travel assistance, contact a travel agent directly by calling 1-800-683-0206. You may want to locate travel agents that are within your city of residence, but we assure you that our travel agents will be able to get you great rates and book a great vacation no matter their location.

Cruise Planners travel agent is merely a selling agent and makes no warranty expressed or implied. Each Cruise Planners is Independently Owned and Operated. Cruise Planners, an American Express Travel Representative, has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. To learn more about Cruise Planners and the executive team, click here.

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• Health Protocols and Requirements for Sailing

Travel Documentation and Online Check-in

• Travel Documents
• Online Check-In

Getting There

• Cruise Terminal Information and Parking
• Airport and Pier Transportation
• Air Information

Before You Board

• Embarkation Day Check-In

Youth and Family

• Youth Programs (Under 2 and 2-11 years old)
• Teen Programs (12-17 years old)
• Carnival's Seuss at Sea
• Age Policies

Things to Know

Onboard experiences.

• Shore - Excursions
• Spa and Fitness
• Outdoor Fun
• Entertainment and Activities
• For Your Convenience
• Onboard Guidelines and Policies
• Past Guest Recognition Programs

Onboard Celebrations

• The Fun Shops
• Special Occasions
• Wedding Cruises and Vow Renewals

Dining and Beverages

• Dining and Snacking Options
• Dining Rooms
• CHEERS! Beverage Program
• Liquor and Beverage Policy

Onboard Communication

• WI FI Service and Carnivals HUB App
• Staying Connected

Money and Gratuities

• Gratuities (Tips)
• Sail & Sign Onboard Account
• Forms of Payment
• Cruise Cash/Bar/Photo
• Financial Access

Shipboard Health and Safety

• Passenger Bill of Rights
• Guest Screening Policy
• Safety and Security
• Safety Briefing - Muster Station Drill
• General Health Information
• Privacy Notice
• What to Pack
• Cruise Ticket Contract
• Carnival Vacation Protection
• Guests with Disabilities
• Choosing Your Cruise
• Tech Support
• Early Saver Promotion
• Minors / Infants / Pregnancy
• Making changes to your booking
• Carnival EasyPay
• Financing Powered by Uplift
• US Department of State Travel Tips
• And more things to know....

Debarkation - After Your Cruise

• Preparing to Go Home
• Post Cruise Inquiries

Calling Home

Ship-to-Shore Communication For our guest's convenience, the ship's telecommunications network offers direct dialing via satellite from the stateroom telephone. This is available 24 hours a day regardless of the ship's location. This service is closed on the final day of the cruise at 4:00am.

The rate is $1.99 per minute, and charges are billed to the guest's on board Sail and Sign Card. Since all communication is via satellite, the charges apply to all calls including calling cards, credit cards, 800 toll-free numbers and collect calls.

Please Note:

• The rate above applies to calls for when the ship is visiting Europe as well.
• Parents can request for the Ship-to-Shore connection be deactivated by contacting the on board Guest Services desk.
• The calls are charged to the 1st guest listed on the reservation.
• Information and Instructions can be found in the ‘Ship’s Directory’ in the stateroom.

Shore-to-Ship Communication – Emergency Contact Number

We do not offer a direct dialing service to our ships.

The following number is to be used as an emergency contact number for family members not traveling with our guests. In the event of a true emergency, family may contact our call center at 1-800-227-6482 on Mon - Sun, 7:00am - 12am EST.

Our team will take down the caller's name and contact information and pass it on to our Guest Services team onboard.

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• Cellular Phone Service
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• Carnival's Future Cruise Vacation "Welcome Home" Program
• Upgrading Your Stateroom
• Shipboard Staffing and Equipment / Medical Emergencies

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Work Style Select Hybrid Onsite Remote

Personal Vacation Planner Agent

Company overview.

The FUN begins with Personal Vacation Planners! This outbound telephone sales position provides you with a database of guests with whom you will build relationships to drive sales. These warm leads consist of guests actively planning a cruise, past guests, and individuals that have expressed an interest in cruising with Carnival. This is a high-volume, fast-paced sales environment where quotas and metrics must be achieved. Enjoy a flexible schedule after the first year, unlimited earning potential, and a highly-engaging and supportive work environment. If you have a winning personality, a passion for sales, and are motivated by financial success, then we want you to join our team.

• No travel required, fully remote
• Average Salary $80 - $85k

Our Culture Essentials

What makes a successful PVP team member at Carnival? Check out the top traits we’re looking for and see if you have what it takes to become our next star!

• Entrepreneurial
• Goal Oriented
• Competitive
• Strong Communicator
• Good Listener

Responsibilities

Job description.

We are seeking Personal Vacation Planner (PVP) to be part of our team. Currently considering residents from ONLY from Florida, Georgia, North Carolina and Texas .

As a remote PVP, you'll be the face of Carnival Cruise Line, making outbound calls to potential customers, building strong relationships, and converting leads into unforgettable cruise experiences. You'll have the freedom to work independently, meet monthly targets, and create memorable moments for our guests.  Don't miss your chance to be part of something extraordinary! Whether you're a seasoned sales expert or just starting out, our team is ready to welcome you aboard.

ESSENTIAL FUNCTIONS:

• Excellent attendance and punctuality are an essential function of the job.
• Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.
• Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
• Maintain customer contact database of new and existing accounts to close sales.
• Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing.
• Perform other job-related functions as assigned.
• Must have the ability to perform the essential functions of the job with or without reasonable accommodation. 

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES: .

• Currently considering residents from ONLY from Florida, Georgia, North Carolina and Texas. 
• Minimum High School Diploma  or  GED.
• Inside / outside field 1 year sales experience with proven sales success.
• Experience developing new business and new accounts with a customer service background.
• Proficient in Microsoft Office Suite.
• Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone.
• Superior prospecting, presentation and closing skills.
• Comfort working in an environment requiring achievement of monthly sales targets and goals.
• Effective time management, organization, and multi-tasking skills.
• Ability to maintain strong working knowledge of cruise products.
• Good problem-solving skills.
• Ability to work independently and maintain individual lead database.
• Excellent interpersonal skills.
• Monday through Friday 09:00 AM - 06:00 PM (EST).
• Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST). 
• Since this is an incentive-driven position, when business needs dictate, PVPs may be required to work the last Saturday of a month. 
• The starting hourly pay rate for this role is $15/hour for the first 5 pay periods. For pay periods 6 through 10, the rate is *$11/hour plus participation in the sales incentive program.  From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earning for this role is $65,000 - $70,000 with high performers earning $100,000+.

                           *Or your State or City minimum hourly wage if higher

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage
• 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
• Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  All employees gain additional vacation time with further tenure.
• Sick Time – All full-time employees receive 80 hours of sick time each year. 
• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
• Personal and professional learning and development resources including tuition reimbursement

ETHICS & COMPLIANCE:

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

In addition to other duties/functions,this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speakup when they see misconduct orhave concerns.

CarnivalCruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin,religion, sexual orientation, age,marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

Employee Benefits

Flexible work environment.

Empowering work-life integration and flexible opportunities for your personal and career success

Wellness Programs

Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym

Cruise Benefits

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Travel agent reveals amount of alcohol you need to drink to make cruise drinks package worth it

There's a very specific point where you start having 'free drinks', so to speak.

Tom Earnshaw

A travel agent who specialises in cruise ship holidays has revealed all when it comes to drink packages and if they're really worth it.

Those heading on a cruise ship can make the experience truly immersive and all-inclusive by upgrading to premium drinks packages .

The prices can differ significantly depending on who you're sailing with and what you're booking. P&O Cruises will cost you between £44.95 and £54.95 per day for its alcohol packages. In comparison, Royal Caribbean's booze option is around $89 (£71) a day.

Then there's the alcohol-free packages, which for P&O are £24.95 a day or up to $38 (£30) a day with the likes of Royal Caribbean.

Sure, it's not for everyone and they add to a cruising experience that certainly isn't cheap . One former cruise-worker-come-traveller even explains why she would never pay for one again .

But they are chosen by so many travellers year in, year out, that some people might feel peer pressured into it from the off.

Well, listen to the experts is our advice. And over on TikTok , one travel agent has revealed all when it comes to making that big decision.

Elisa, who runs The Paradise Travel Group , has posted a handy explainer to all her viewers that's been viewed thousands of times already.

"As a travel agent that specialises in cruises the number one question I get is 'should I purchase the drinks package?'" Elisa says .

"Let's talk about it. On average, the drink package typically pays off once you've had about six or seven drinks per day on your cruise. That's typically the point in which you're going to break even with your drink package.

"Now any drink above and beyond that is what you're benefiting from when you're purchasing the drink package. You're almost getting them for free.

"If you're the type of person that knows they're going to drink probably less than six to seven drinks per day, then that's the point in which you really want to ask yourself if the drink package is worth it for you.

"Because nine times out of ten, at that point it is just going to be less expensive to go a la carte for all your drinks. The one exception I say to this is if you are looking to go in to your cruise with an all inclusive mindset, you don't want to have to think about the drink prices, you don't want to have to worry, you want to know that it is prepaid and you can get whatever you want.

"In that case yes it's probably worth it to just splurge and get the drink package."

Elisa also shares a handy hack when it comes to getting the best price for your package, with the cost of them fluctuating significantly prior to sailing as cruise lines put on sales.

Well, you can take advantage of this. Elisa says: "The cruise lines totally vary but something I tell my clients is, especially on Royal Caribbean, those drink package prices are going to fluctuate a lot from the time you book your cruise up until the day of your cruise.

"It's always cheaper to purchase the drink package before your cruise but the day on which you purchase it might be a bit more expensive than two weeks later when they throw in a great sale.

"A lot of people don't know that these cruise add ons are refundable. So if you purchase the drink package and then three weeks go by... you find the drink package has dropped in price you can cancel your drink package and rebook it for the new lower rate. You can do this up until the week before the cruise."

There's so much more than alcohol too.

With Carnival cruises for example you get speciality coffees, energy drinks, bottled water, teas, and carbonated drinks.

"For Royal Caribbean you're getting all of that plus Johnny Rockets [milkshakes] which is a great perk," Elisa says.

"And for Celebrity Cruise Lines Premium drink package you're getting specialty coffees, teas, bottled water, mocktails."

So before booking, it's worth thinking how much you're actually going to drink and weighing up the costs.

Please drink responsibly. If you want to discuss any issues relating to alcohol in confidence, contact Drinkline on 0300 123 1110, 9am–8pm weekdays and 11am–4pm weekends for advice and support .

Topics:  Cruise Ship , Hacks , Holiday , Money , Travel , US News , World News , Alcohol , Food And Drink

Tom joined LADbible in 2024, specialising in SEO and trending content. He moved to the company from Reach plc where he enjoyed spells as a content editor and senior reporter for one of the country's most-read local news brands, LancsLive. When he's not in work, Tom spends his adult life as a suffering Manchester United supporter after a childhood filled with trebles and Premier League titles. You can't have it all forever, I suppose.

@ TREarnshaw

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Carnival Cruise Line promises loyalty program changes

C ruise line loyalty programs drive repeat business and even a tiny change can outrage passengers. Royal Caribbean, for example, has to limit access to its Crown Lounges on select sailings when too many top-tier customers are onboard.

In most cases, you can't expand the lounge so on a President's Cruise, a special casino cruise, or a Transatlantic sailing, the cruise line has to limit access. That change only happens rarely and while people don't like not getting a perk they have earned, most are understanding.

Related: Why Carnival, Royal Caribbean don't offer key entertainment option

Permanent changes, however, can lead to passengers losing cherished benefits even if they gain others. Celebrity Cruises, a Royal Caribbean-owned brand, still shows on its website that certain higher levels of its casino loyalty program get access to its suite lounge. The problem is they don't and haven't for many years, but people who earn those levels and see the perk on the list are quite reasonably upset.

While Royal Caribbean has hinted at changes to its Crown & Anchor loyalty program, Carnival has shared that it's currently reevaluating its own. That means changes are coming, but before they do, the cruise line's brand ambassador, John Heald, both slapped back at some of his Facebook followers, and promised he would address their concerns.

Carnival made a loyalty pin change

Every cruise line's loyalty program has different tiers. Carnival's VIFP loyalty program starts at Blue on your first sailing and Red after that. At Gold passengers get a free bottle of water in their cabin.

You move up in tiers by sailing with points being awarded for nights cruised. Unlike Royal Caribbean's program, which offers more points for solo cruisers and suite passengers, Carnival's is one point per night no matter what.

The higher levels of the VIFP program, Gold and Platinum, come with a perk that many passengers like, a custom pin on each cruise. Those pins are "redeemable at the Photo Gallery no later than two days before the end of the cruise," Carnival shares on its website.

That's where some passengers took issue with the cruise line and Heald explained the policy.

"Before I open my eye pad on the plane to watch some downloaded episodes of 'Little House on Cleveland Prairie' and nibble on my $9 airport sandwich which has some pink meat in it I would like to say a little something to our fabulous Diamond and Platinum guests," he wrote. "The reason we ask Diamond and Platinum guests to collect their gift and pin from the Pixels gallery is because we have, in the past, found that people sometimes leave the pin and gift in the cabin. Plus it is what we have done since Covid."

Heald, it should be noted, never directly mentions brand names and is playful when he talks about what hotel he's staying in or, in this case, his tablet. He did push back on one charge.

"It is not a 'slap in the face for your loyal guests' to have to collect them rather than have them delivered. I read these comments now and then and the hostility behind the words posted is quite astonishing," he added.

Heald will ask the "beards"

The brand ambassador jointly calls Carnival's executives the "beards." It's meant as a term of endearment as the brand is led by its unbearded President Christine Duffy. Heald did promise to share the passenger feedback with his bosses, but stopped short of promising a change.

"Let’s see what we do when we announce the new loyalty program by the end of this year and I will ask if we can return to delivering anything we offer. No promises but I will try," he posted.

Nearly 2,000 people commented on Heald's post. Most were supportive.

"It’s all about perspective. When my sister in law got her status, I went with her and took pictures of her picking up her gift. We had fun with it. Just have fun, people. It is the fun ship," Melissa Dodd wrote.

Beth McDonald had a similary practical take on having to pick up the pin.

"I have no problem going to Pixels and getting my pin and gift. You probably walk by there several times a day. I love collecting my pins! I have found many uses for the gifts I get," she wrote. 

Some of Heald's followers understand both points of view.

"It's not a big deal to pick these things up. It was just more special to walk into your cabin and see them waiting for you," posted Florence Thomsen Hobson.

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"I can’t lie, I liked having it delivered but I also keep every pin and gift. So, I understand why the change was made, for Covid protocols and for eliminating waste. Besides, having to go get it gives me an excuse to leave the casino," added Laura K. Holiday.