disneyland vacation travel agent

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Walt Disney World®

Disney Cruise Line

Universal Orlando Resort

Disneyland®

Adventures by Disney®

Virgin Voyages

Your dream vacation begins with

Be Our Guest Vacations

Universal Florida

Expert Knowledge

Our travel advisors have firsthand experience enjoying Disney resorts and theme parks, setting sail aboard Disney cruise ships, soaking in the sun at Aulani and exploring Adventures by Disney destinations.

Personalized Communications

Receive one on one service and timely information on new destination offerings, attractions and vacation planning milestones.

We are a no-fee agency. In addition, our concierge services are available to all clients who book trips with our skilled travel professionals.

Savings Opportunities

We monitor all eligible promotions to ensure our clients book at the very best prices.

Concierge Service

Personalized support when you need it most, from the time you book throughout your planning process.

Award Winning Agency

We have an A+ rating from Better Business Bureau, we're accredited by IATAN, and CLIA. We are licensed, bonded and insured.

Our difference

The Be Our Guest Vacations team is made up of professionals who turned a passion for Disney vacations into a career. Be Our Guest Vacations was founded in 2012 by passionate Disney fans. Our agents visit the parks often, so their knowledge of Disney evolves as the destinations do. Consistent on-site training for our team makes all the difference, allowing them to make recommendations to their clients based on first hand experience. Our team channels their knowledge and deep love for Disney into helping you plan trips to your dream Disney Destinations around the globe!

AUTHORIZED DISNEY VACATION PLANNER

Be Our Guest Vacations’ knowledge of Disney products has earned us the distinction of being named an Authorized Disney Vacation Planner. Disney bestowed us this designation because of our agency’s ongoing focus and unwavering commitment to planning customized, magical trips to the Disney Parks, Disney Cruise Line and other Disney vacation destinations worldwide. We strive to provide excellence at every step of the planning process.

ACCREDITATIONS:

Here's what our clients are saying

"We were in for a real treat when Kim O’Neill was assigned to our family to help plan our vacation. Kim helped us navigate the various resorts, which ones provided the best amenities for what we needed, how to handle one family members extreme food allergies, booking dining reservations 60 days in advance, understanding the new MagicBands, booking tours, booking limo service, which stroller rental company to use and general advice that was timely and appreciated and giving us a timely heads up when Bibbidi opened back up to secure our reservations. The key thing was that we wanted the kids to have a blast and not know that there were a million different planning decisions happening in the background before the trip. I think we can all say with a resounding - YES - that the trip was a smashing success. In no small part to Kim and the services provided by BeOurGuest. The only downer is that we will no longer be in constant communication with Kim now that our trip has ended, but we can’t wait until our next trip and to use Kim and BeOurGuest again! We highly recommend BeOurGuest and Kim for both first time and long time Disney vacationing families!"

"A+ for Laney! We had a wonderful experience with Laney and Be Our Guest Vacations. I usually plan our Disney trips myself but decided to use an agent this time and I’m so glad we did! She was responsive and kept track of our timeline so we didn’t have to! She was able to secure our preferred hotel, dining reservations, park passes and even a VIP tour (THE highlight of our trip!). We will be sure to recommend Laney to our family and friends and definitely will be using her for future trips. Thanks again Laney!"

Dannielle C

"Our travel professionals offer personalized service customized to your needs, because there's no such thing as a “one size fits all” vacation. We plan your trip with the thoroughness and enthusiasm that we would if we were planning it for our own families."

"Thank you so much to Courtney Trying to plan the ultimate trip to Disney World from Australia was so overwhelming as a first time visitor. Courtney lead us through the process each step of the way. Her advice and assistance with booking dining and fast passes was worth its weight in gold! She was very patient when answering ALL my questions (and there were many) and we always received a prompt response, given we had such a gap in time zones. Our arrival to Disney was seamless and everything we had asked for was on our Mickey bands. Our family holiday was made all the easier cause of Courtney’s hard work. You really did make it magical for us!"

"A big THANK YOU to Lindsay G. for helping me plan our trip to Disney. I had never used a travel agent and she was so patient! Lindsay communicated with me throughout the entire process, finding discounts and promotions, truly helping our family have the most magical experience possible. She took the time to understand our family dynamic and gave suggestions that fit our needs. I will definitely be asking Lindsay for help with our next trip!"

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Experience Epic Universal Adventures

Creating magic on the high seas, making dream vacations come true.

Disney+ Subscribers: Enoy a FREE Dining Plan at Walt Disney World

Free Dining Promo...

Valid 7/1 through 9/30/24

Save up to 15% on Select Stays at a Disneyland Resort Hotel on Sunday Through Thursday Nights

With this offer, save up to 15% off select rooms at a Disneyland Resort hotel on Sunday through Thursday nights from March 11 to June 6, 2024. Subject to availability and restrictions.

Valid from 3/11/2024 through 6/7/2024

Aulani, A Disney Resort & Spa: Save Up to 30% on Select Stays of 5 Nights or Longer This Fall

Plan a spectacular escape this fall at Aulani, A Disney Resort & Spa in Ko Olina, Hawaiʻi.

Valid 8/21/24 through 12/21/24

Disney® Visa® Cardmembers: Save 35% on Select Rooms for Stays of 5 Nights or Longer This Fall – Plus, Book Early to Receive a $150 Resort Credit

Cardmembers can save on an unforgettable stay at Aulani, A Disney Resort & Spa in Ko Olina, Hawaiʻi this fall.

Valid from 8/21/2024 through 12/21/2024

Save up to 30% on Rooms at Select Disney Resort Hotels When You Stay 5 nights or Longer this Summer and early Fall!

Guests can stay longer to save more, with up to 30% off a stay at select Disney Resort hotels for bookings of 5 consecutive nights or more; save 25% on shorter stays.

Valid from 8/08/2024 through 10/03/2024

Disney® Visa® Cardmembers: Enjoy this Delicious Meal

Disney Visa Cardmembers: Enjoy a FREE dining plan when you use your Disney Visa Card to purchase a nondiscounted 4-night, 4-day Walt Disney Travel Company package.

Valid from 7/01/2024 through 12/21/2024

Trips booked: 13850 and counting…

Why Choose Me and the Mouse

We deliver stress-free dream vacations. Since 2012, Me and The Mouse has created unique, memorable, and affordable vacation packages for travelers and their families. This includes Universal Studios , Disney Land , and other destinations. As certified vacation planners, it’s our job to make sure your trip is magical, stress-free, and special.

1. Fun for Everyone

Our travel agents create and organize trips that include fun for the whole family. Thrill rides? Shows? Food? A themed cruise? Let us know what you’re looking to do!

2. A+ Communication

Your agent will be with you throughout the vacation planning process (which can take weeks if not months!). Any questions, our team is here to help.

3. A Personal Touch

Our team has actually been to these locations not once, but multiple times. Whether it’s a stay at Universal, Disney, a cruise, or a resort, we know the ins and outs of each adventure.

4. Travel Planning

A destination vacation shouldn’t be a burden. Our agents are here to help you plan your trip and make sure you’re not second guessing your packing and logistics.

5. Affordably Magical

We understand that a trip can be a major burden on household expenses. It’s our priority to make sure we plan adventures that fall within your budget and match (and exceed!) your expectations.

6. Discover Together

Our agents at Me and The Mouse Travel appreciate feedback from travelers. This helps us create unique and comprehensive travel packeges for you and other families. See our Guestimonials .

We know Disney . We want to know you.

As Authorized Disney Vacation Planners , our FREE vacation planning services are compensated by our suppliers and we guarantee to save you money, time, and stress. We are dedicated to providing you a memorable and magical vacation where no detail is overlooked.

Ready to plan your Disney vacation? Get in touch with our knowledgeable travel specialists today.

Disney Destinations Top Performance in Sales FOR OVER 9 YEARS IN A ROW!

Top Destinations

Disney world.

Your Dream has Come True

Disney Cruise Line

One of a Kind Magic at Sea

Adventures by Disney

Visit the World’s Most Exotic Destinations

• Universal Studios

Epic Experiences

• Viking River Cruises

Immerse Yourself in History

The Ultimate in Relaxation

Sandals & Beaches Resorts

The Perfect Destination Vacations

Universal expertise for anywhere you want to go.

Have you ever wanted to step inside the magical world of Harry Potter, or see the stories of Dr. Seuss come to life right before your eyes?

Our dedicated travel agents who specialize in Universal Studios can help you plan the vacation of a lifetime. From choosing the best resort and dining experiences to live entertainment and specialty tours, we can handle every detail in the planning process from start to finish.

The Happiest Blog on Earth

Resort Spotlight: All-Star Music

4/16/2024 • Blog , Walt Disney World • If you are a family dreaming of the benefits of staying at a Walt Disney World resort but have a limited budget, Disney’s All-Star Music resort is a value level resort you should consider for your next magical vacation. With a red carpet and backdrop to pose for pictures, your check-in experience at the All-Star Music resort turns into your debut as the newest music sensation. Walk outside and the fun starts for all. Pose for pictures in the Calypso section with the giant xylophone or bongos. Stop by the Jazz section to see the biggest drum set of your life. Are you more into country music? The banjo or harmonica might be calling your name. There isn’t anywhere you can turn outside without being reminded of the powerful influence music has on all our lives. All-Star Music features 2 different styles of rooms. The standard style room features a […]

“Hey Disney” Let’s Have Fun!

4/9/2024 • Walt Disney World • The fun doesn’t stop when you get to your Disney resort room. Adding a little Disney magic to your resort hotel stay just got a little more fun. In each resort room, you can now find the “Hey Disney” device which allows you to ask questions, play games and even get a character greeting. It’s easy and fun. You simply activate the microphone on the “Hey Disney” device and you are set to go. And when you are done playing, you simply turn off the microphone and the interaction stops. “Hey Disney, read me a story”, which is a great way to get your littles a bedtime story before dreaming of the fun day they had in the park. “Hey Disney, play a soundscape”, is a soothing way to drift off to sleep listening to their favorite Disney tunes. Other entertaining options are the ability to play trivia or even […]

Comparing Princess Meals at Walt Disney World

4/2/2024 • Blog , Walt Disney World • For families with little girls, booking a princess meal at Walt Disney World is high on the must-do list but with multiple princess meal options – which one is best suited for your family? Cinderella’s Royal Table is located in Cinderella’s Castle. Hosted by Cinderella, you will have your family picture taken with her as you wait to be seated. After heading upstairs, other Disney princesses stop by your table to visit, allowing for pictures and autographs. For those with a dining package, this meal will cost two table service credits per person. Without a dining package the cost per person will be one of the more expensive meals on property. As this restaurant is small in seating capacity, you may need to be flexible with your preferred dining time. Located in Epcot, Akershus Royal Banquet Hall is wonderful choice. This meal features multiple princesses that visit your table. At […]

Top 5 Activities for Adults-Only Trips to Walt Disney World

3/26/2024 • Blog , Walt Disney World • Going to Walt Disney World on an adults-only trip is an experience that must be enjoyed by all Disney fans. While you may miss the children for a few moments, there are some great experiences that you must try with your significant other or best friends. Here are some of my favorite activities on an adults-only trip. Jellyrolls – A dueling piano bar located on the Boardwalk, Jellyrolls is the place to hang out with your friends and enjoy top entertainment. With 2 piano virtuosos taking requests from the audience, grab a drink, make a request, and sing along for an evening filled with fun. Be sure to get there early for a seat as the bar fills to standing by 9pm each night and bring along small bills to give the players for those musical requests. Disney’s Tours - Touring Disney’s parks behind the scenes allows guests to see […]

Discover Paradise at Sandals’ Newest Resort: Dunn’s River

3/22/2024 • Blog , Sandals & Beaches • Welcome to Sandals' newest gem, Dunn's River Resort, where indulgence meets natural beauty in perfect harmony! I got lucky enough to experience this resort firsthand and I’m in love! In fact, I’ve loved it so much, I moved this blog to the top of my list to write and share with you. This resort has dethroned all the others as my favorite and we aren’t even halfway through our stay here as I sit writing this in its adorable coffee shop, Blum. And I can confidently say this as I have now been to every resort in the Sandals’ portfolio, and many other non-Sandals properties. This resort is nestled along the pristine shores of Ocho Rios, Jamaica. A haven of luxury and tranquility awaits discerning travelers here. Whether you're seeking a romantic getaway, an adventurous escape, or simply a rejuvenating retreat, this resort promises an unforgettable experience that exceeds all […]

Designing a Walt Disney World Trip Tailored to Your Family

3/13/2024 • Blog , Walt Disney World • Have you dreamed of your first trip to Walt Disney World but have put it off because the planning process is overwhelming? We won’t fool you – there is a lot that goes into proper planning of your trip unlike any other Disney destination. These basics will help you understand the big steps and the timeframe in which they should be completed in order to take advantage of all that Disney has to offer. Unlike most traditional travel agents, this is what the Travel Specialists at Me and the Mouse do! We know the ins and outs of the Walt Disney World Resort, and we are here to help you through the planning process! Me and The Mouse has received the distinction of being an Authorized Disney Vacation Planner and is known for our impeccable service. Our goal is to exceed your expectations with our customized planning to compliment the […]

Our Clients Love Us

This is the second time we booked everything with Amy and WOW! She nailed it from start to finish. I cannot express how easy she makes the process. She knows it all, from the parks to the resorts and even character dining and other "things to do" We talked about everything from which attractions to visit first, down to the best place to get a stroller for our 4-year-old. She thought of EVERYTHING-was available any time I had a question and the care package we received was a magical "it's almost time" gift for my kids. Amy made our trip a breeze and I cannot say enough great things about her and the work she does. We WILL be returning again soon and we WILL be booking our trip with Amy! <3

Elizabeth, we want to thank you so much for planning such an amazing family vacation. Every detail was taken care of which allowed us to just relax and enjoy our time together as a family. We had so much fun that we are already talking about our next trip. All the tips and suggestions you had were spot on and the trip couldn’t have gone smoother. We will definitely be using Me and the Mouse again!

Becky Roland

Amy has amazing service!!! Answered all of my newbie Disney questions and made sure our first time was a complete success. Very thankful and will be referring to all of our friends!!

Sarah Garcia

We have taken our oldest son to Disney a few times before, but this was our first trip using Tressa and our first trip for our two youngest children. We are clients for life!!! Tressa planned the perfect vacation for our family. Every dining reservation, fast passes, and meet and greet was planned perfectly to make the most of our time there. No stress, planning, or worry for us. She had a million tips and suggestions to make our vacation magical. Thank you Tressa for planning our perfect trip!

Andrea Perry

We used Amy for our family vacation, we booked it just a couple of weeks before our trip as a last minute surprise for our family and she was able to get so many reservations that I thought would be impossible! She was so quick to answer any questions, offer great advice and the help with fast passes/dinner reservations, etc was AMAZING! Made our vacation so easy and effortless and we had so much fun! We will definitely use her again and again!!

Misty Nolan

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Destinations

• Walt Disney World
• Disney Cruise Line
• Adventures by Disney
• Sandals & Beaches

Guides & Info

• Current Promotions
• Frequently Asked Questions
• Disney Resort Hotels
• Packing Tips & Tricks
• Expert Reviews

All About Us

• Our History
• Meet Our Agents
• Guestimonials
• Join Our Team
• Disney Travel Agents
• Universal Travel Agents
• Disney Vacation Planner

Disney artwork, logos, attraction descriptions and properties: ©Disney  •  Disney Cruise Line® Ship Registry: The Bahamas  •  Me and The Mouse Travel, LLC is registered with the state of Florida as a Seller of Travel. Registration No. ST43213

Disney Travel Center

• we're FREE!
• What are we thankful for?
• Mickey's Not-So-Scary Halloween Party Favorites
• The Absolute Beginner's Guide to Disney Cruise Line
• Super Nintendo World-Universal Studios Hollywood
• Minions Cafe-soft opening, June 2023
• Star Wars: Galactic Starcruiser
• Disney Wish

Celebrate friendship and beyond at Pixar Fest at the Disneyland Resort from April 26 to August 4, 2024. Join the toys, monsters, emotions & cars for a party you won’t want to miss! Tickets and Park Reservations required.

YOU CAN START SCREAMING NOW.

Halloween Horror Nights begin August 30, 2024!

Looking Glass Travel, an Authorized Disney Destination Planner Agency

Looking Glass Travel is a Gold Authorized Disney Destination Travel agency and is a Disney Authorized Vacation Planner based on its strong support in selling Disney vacations. Founded in 2015, Looking Glass Travel has gained specialized knowledge on vacations to the Disneyland® Resort, Walt Disney World® Resort, Disney Cruise Line®, Adventures by Disney® and Aulani, a Disney Resort & Spa vacations.

travel the world with us

Pixarfest begins April 26th!

Copyright Looking Glass Travel-Authorized Disney Vacation Planner. All rights reserved. Florida Seller of Travel License #ST40158 As to Disney artwork, logos and properties: © Disney - Ship Registry: The Bahamas

Copyright-Looking Glass Travel-Peter Urban. All Rights Reserved.

Your Authorized Disney Vacation Planner Agency!

Your dream vacation is our top priority.

Welcome to your Disney Vacation Planners!

Quick Stats

What We Offer our Guests

• Our Services are 100% FREE ! • Our Goal is to make your Dream Vacation a Reality • We’ll help you avoid the long lines • Decades of In-depth Disney Knowledge • Dining Reservations done for you! • The Best Discounts Available • Just book with us and get all this and So Much More!

CALL US NOW – (833) 469-8747

A proud Authorized Disney Vacation Planner Agency!

The Vacationeer is honored to have been selected to join the elite club of Diamond Level Earmarked Authorized Disney Vacation Planners. The top level in the Disney Earmarked Program. Disney bestows this recognition on a small handful of agencies that meet an exacting standard of service and sales volume, which ranks them among the best in the industry. We proudly accept this honor and look forward to helping thousands more people enjoy Disney Destinations for years to come!

Our Most Popular Vacations

Walt disney world.

By far our most popular vacation destination, Walt Disney World consists of 4 Major Theme Parks (Disney’s Magic Kingdom, Epcot, Animal Kingdom and Hollywood Studios) as well as 2 Water Parks (Typhoon Lagoon and Blizzard Beach). Add to that dozens of the best Themed Resorts and Restaurants around and you have the perfect combination of Magic and Relaxation. Contact us today and we’ll get started on planning your next vacation to The Most Magical Place on Earth!

Universal Orlando

The most popular add-on for our guests traveling to Orlando is 2-3 days at Universal Orlando Resort. There’s so much to enjoy here, like The Wizarding World of Harry Potter, Jurassic Park, Men In Black, Minions, Transformers, The Simpson, E.T., Dr. Seuss, and so much more. Universal also features some of the best new Resorts in Orlando, some of which allow you to walk to the parks. Booking with us also gets you Early Park Admission!

Disney Cruise Line

No Cruise Line has distinguished itself for quality and immersive experience quite as well as Disney Cruise Line. We book more Disney Cruises than all of the other Cruise Lines combined, and that’s for very good reason. Our guests are consistently pleased with the experience and value for money they get with their Disney Cruises. Experience the Disney Magic at Sea! We also offer a significant onboard credit for anyone who books a Disney Cruise with us. Click here for more information!

Adventures by Disney

Disney is world-renowned for their Theme Parks, but did you know you can experience Disney led Adventures all over the World? Adventures by Disney offers all the service and attention to detail you’ve come to expect from Disney with carefully curated guided tours all around the World. From Rhine River Cruises to African Safaris, Adventures by Disney does it all with thoughtfulness and care. We also offer an Industry leading up to $1,500 off all Adventures by Disney vacations. Visit our Adventures by Disney Discount Page for more information. Let Disney sprinkle a little pixie dust on your next world tour!

Get In Touch Today!

833-469-8747

[email protected]

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As featured on…, w hat our customers are saying about us.

“We had a wonderful vacation and much of that had to do with the help we received from JoMarie! Disney can be a little overwhelming when you’re new to it, but she made it a very enjoyable and low stress during the planning phases! Thanks JoMarie!”

“Carla worked side by side with me to plan the perfect banquets, shows, fast pass rides, fireworks and places to stay with our group and I could not be happier! If you are planning a disney trip the best advice I could give you is use Carla, a Disney agent. We saved the most money possible and she directed us to the perfect experiences just for us. We will never forget the magic we experienced at Disney World, thank you Carla from the bottom of my heart! You were awesome!”

“I am already a client but wanted to mention what a wonderful job my agent has done. Her name is Ashtin and she has done a great job for us. We’ve changed our dates twice now, due to some unforeseen issues, some medical, and she’s handled it so well. It makes us very comfortable and confident that she will take care of all aspects of our trip. It is greatly appreciated and hopefully there won’t be any more changes. Thank you”

“I could not thank Emily enough for the AMAZING job she did planning my disneymoon. The resorts she put us in we amazing. I never would have stayed on site without her! From our food recommendations to fast past set ups. The attention to detail is absolutely spot on! I can’t wait for her to plan our next vacation!”

“I am rarely at a loss for words, but I can’t express how amazed I am by the service Tiffany has and continues to provide. I was thrilled with her service even before anything went sideways (none of which had anything to do with her). But she has been there for us through the need to reschedule our trip from May of last year to this March due to Covid. To then having to reshuffle all of our reservation dates when the family we were planning to go with canceled due to a medical condition. ”

“With a vacation that takes a TON of planning, Chuck made it extremely easy to navigate. He has excellent recommendations from personal experience with restaurants and advice on what parks to go into when. He also did all of our fast pass and dinner reservations that turned out wonderfully. We are so excited for this vacation and couldn’t have done it without Chuck. He made the notorious stressful Disney planning an absolute breeze. Plan your Disney trip through him!”

“Whitney was simply amazing! She organized all our activities, meals and accommodations for 9 adults and 5 kids at Disney World. We had a wonderful vacation that was well thought out, and we got to experience each park. She really spent time considering what my kids loved most and made sure we were able to get into those dinners and rides, it made it so easy for us! I would highly recommend using Whitney, she sent an entire binder with travel tips, itinerary, little gift for the kids and much more, there’s no question we will use her again!”

The Vacationeer is more than just a group of Disney-focused Travel Agents . We are dedicated to helping you through every phase of planning and booking your magical vacation. Our team of Disney travel experts has a passion and level of knowledge that is unsurpassed in the industry, and our enthusiastic returning customer base is a testament to our expertise and customer satisfaction.

Planning a vacation can be stressful and time-consuming, so why not let one of the best Authorized Disney Vacation Planners do the heavy lifting for you? Our Vacationeers will learn about your vacation goals, help formulate the right vacation package for you, and ensure that your expectations are met at every step. We take the headache out of booking your trip because we help you work out the details and, ultimately, book the trip for you. The only thing left to do is pack your bags and go!

When you book with The Vacationeer, not only do we provide the answers you are looking for, but we also scout out the best possible vacation deals for you. And, best of all, our services are completely FREE of charge! There is no catch. Call or email us today and we will help you create memories that will last a lifetime.

The Vacationeer Difference.

The Vacationeer isn’t like those “big box” travel agencies where you are just another number. We take pride in the way we conduct our business and the special attention we provide to you, our client. At The Vacationeer, the client’s needs will always come first, so rest assured we will accommodate you at every step and never talk you into something that isn’t right for you.

Disney Experts

Whether it’s your first Disney vacation or your 100th, The Vacationeer travel experts can save you money, time, and aggravation. Take comfort in knowing that we are a trusted and knowledgeable Authorized Disney Vacation Planners. Each of our travel advisers is a proud graduate of the College of Disney Knowledge . But what really separates us from the rest of the pack is our passion for all things Disney. We live and breathe Disney, and would never have started this business without the compelling urge to help others discover the magic of Disney vacations. The Vacationeer travel planners have spent countless days exploring Disney parks, and we know our way around them like we do our hometown neighborhoods. It is our intimate knowledge of Disney – and our dedication to our clients – that separates us from the crowd.

Other Vacations

Disney isn’t our only specialty. The Vacationeer travel experts are fully authorized to book vacations to Universal Studios (FL and CA), Sandals & Beaches Resorts, All Inclusive Caribbean Vacation packages, as well as on Royal Caribbean and a variety of other cruise lines. Whatever your vacation goals are, our knowledgeable and passionate travel experts will help you plan the perfect getaway. Sit back, relax, and let us book your trip!

Ready to talk with our travel experts? Call us at 1-833-4MY-TRIP (1-833-469-8747) or send an email to [email protected] and we will respond to your inquiries as soon as possible.

H ow it works…

• Contact one of our Vacationeers today either by clicking on the Free Quote Page , calling us at 833-469-8747, or choosing an agent from the Our Team Page and messaging them directly.  
• Your Vacationeer agent will tailor a quote to your vacation specifications and advise you all along the way.
• Once you’re ready to book, your Vacationeer Agent will get your written authorization to make a deposit payment to secure your booking.
• Advice on securing Park Pass Reservations
• Securing Dining Reservations at your favorite Restaurants
• Educating you on how to navigate the Disney Transportation System
• Help with learning the ins and outs of the Genie+ App
• Answering all your questions so you arrive ready to enjoy your magical vacation

W hat we can’t help with…

While we are an Authorized Disney Vacation Planner Agency, there are some limits to how we can help:

• Don’t be discouraged if you already booked direct through Disney, if you booked in the last 30 days and haven’t paid in full we might still be able to help.  Reach out and we’ll let you know if we can.
• We cannot book your flights
• The exception here is Universal bookings

When in doubt please reach out and we’ll be happy to let you know if your unique case is something we can assist with.

Vacationeer – [vā-ˈkā-shə-ˈneer]

NOUN 1. A Professional Planner of the most Magical Vacations available, at the best Theme Parks and All-Inclusive Resorts in the World. 2. An adult Travel Agent that is still a kid at heart and never outgrew their love for the Magic of Disney World and Theme Parks in general. VERB 1. To plan and execute a Vacation that you’ll never forget.

LOSE   |  YOURSELF

Discover  |  yourself.

Walt Disney World®  Resort

Orlando, Florida

Disneyland®  Resort

Anahiem, California

Disney Cruise Line

High Seas Fun

Aulani, a Disney Resort & Spa

Kapolei, Hawaii

Adventures by Disney® 

Family Guided Adventures

At Magic Lamp Vacations, we’re not your normal Disneyland® travel agents. For us it’s not about simply booking your vacation. It’s about creating a custom vacation game plan that’s unique to your family. We advise, advocate, and coach you how to maximize your budget and fun, while minimizing the stress, hassles, and headaches. Your family deserves the best vacation possible. And you deserve a fun, simple, & easy planning experience!

Our Travel-Planning Genies℠ Love to Answer...

What’s not to miss for the Disney 100 Celebration ?

What’s the difference between a Good Neighbor Hotel and an official Disneyland Hotel ?

How can you maximize Genie+ and Lightning Lanes to reduce wait times?

Our Disneyland vacation experts will help you answer these questions and more! Disneyland is Walt’s original park—and there’s SO much history there.

The most important thing to realize is...

Disneyland operates very differently from Walt Disney World®. That means that if you’ve been to Walt Disney World and you’re thinking “I’ve got this,” you NEED to know what’s different, or you’ll end up missing some of the best stuff! (For just one example—did you know fireworks are sometimes cancelled due to wind? So you need to plan your nighttime strategy to include two days of fireworks, in case they’re cancelled on one of them!)

We’ll show you how to secure guaranteed viewing of World of Color using a virtual queue, and how to get everything you can out of Disneyland and Disney California Adventure. (For instance, did you know you can get from one side of Disneyland to the other side of DCA in less than half an hour? That’s super helpful to know if you plan on park-hopping.)

We also know that, compared to Walt Disney World..

there’s a whole different way that locals attend the park… So we’ll tell you exactly which days and months are best to go. Like Rapunzel said, “Venture outside your comfort zone. The rewards are worth it!”

And we’ll show you where to find the most delicious restaurants (the Monte Cristo sandwich at Café Orleans is to die for!), how to get everything you can out of your dining, and even tell you which season treats are to die for and which ones to skip.

Here’s the bottom line — we’ve been to Disneyland hundreds of times...

and we know all the tips and tricks… Including the ones that other people don’t even know EXIST.

Want the best Disneyland vacation? Trust the Travel-Planning Genies℠ at Magic Lamp Vacations!

Every Concierge-Level Vacation-Planning Package includes...

Magic lamp vacations granting these disneyland resort wishes..

Private, Expert Disneyland Guidance

Every client is assigned a personal Travel-Planning Genie℠ who is Disney College of Knowledge Graduate. You'll receive at least three, private one-on-one zoom calls to go over every detail of your family's vacation and get all of your questions answered first-hand about Disneyland.

Exclusive Client Only Community

You'll have access to a private Facebook® group that is reserved only for the families who have entrusted us with their family's vacation. You'll have access to our entire team inside the group, and be able to share in the excitement with other families, as you countdown to your vacation.

Rockstar Planning Portal™ Membership for a Year

The Rockstar Planning Portal™ is where we keep private video tutorials and extra planning materials for our clients. When you book with us, you'll receive 'Red Carpet' Access for an entire year - giving you the content to all of the destinations we plan, and not just Walt Disney World.

Dining Plan Strategy

We'll help your family decide which of the 160 restaurants at Disneyland are best for your family's unique tastes & dietary restrictions. We'll also provide our expert strategies to help you secure as many choices as possible on your family's dream list of dining reservations.

My Disney Experience Tutorial

We will show you how to fully utilize My Disney Experience to make Advanced Dining Reservations, Genie+ and Lightning Lane Reservations, utilize mobile ordering, find characters, see wait times, order Magic Bands, and more.

Custom Trip Itinerary Building

We will work with you and your family to fully customize the main components of your Disneyland vacation to fulfill your family's unique vacation wishes for the most memorable vacation imaginable. This includes lodging, airport transfers, park pass reservations and more.

Reduced Wait Strategies

Disneyland is always busy (especially on weekends) - which means crowds are inevitable. We will work with your family to create a custom game plan to maximize Genie+ (or standby line) strategies to reduce your family's wait time.

Disney Price Monitoring

We constantly monitor new Disney deals, offers, and discounts to ensure you're receiving the best price for your vacation—even after you've booked and paid your deposit. You'll never wait on hold!

Character Guidance

We will share with you the best tips and secrets on meeting your favorite Disney characters— where to find them, how to interact with them, and ways to create one-of-a-kind souvenirs.

Park Pass Reservations

We will show you how to use Disneyland's Park Pass reservation system and recommend what which parks you should visit for each day of your trip, based on the wishes of your family.

Celebration Booking Services

No matter what your family's celebrating, we can make your Disneyland vacation even more magical by recommending and booking specific add-ons for the occasion — like in-room celebrations, VIP tours, and hard-ticket events such as Oogie Boogie Bash.

Upgrade to Magic Lamp Vacations’ VIP Service for even more magic!

Enjoy our VIP package and receive these additional “Mickey’s White-Glove” Services…

Done For You Dining Reservation Services

We will make dining reservations on your behalf, based on your family’s preferences. This includes informing restaurants about special dietary needs or food allergies.

Done For You Specialty Booking Services

We will make reservations with providers other than Disney for things such as: stroller rentals, wheelchair rentals, ground transportation, grocery delivery, in-room celebrations, and more!

Full Airfare Management Services

We’ll book and manage your airline tickets for you. And after that, continue to monitor your flights for delays or changes to make sure you don't miss any important updates. Leave it all to us!

Day-by-Day Complete Itinerary-Building

We’ll go “to infinity and beyond” for you—and plan each day of your trip, hour by hour. This includes providing expert tips and guidance for maximizing Genie+ and Lightning Lane. You'll even get a snazzy app that allows you to access your plans on your mobile device.

Box of Wonders™ Gift

The Box of Wonders™ is our way of saying thank you for choosing Magic Lamp Vacations. What's inside? We’ll never tell! Maybe it’s Park Bound Buttons, Disney trading pins, Disney door magnets, a Disney plush, an autograph book... Your Box of Wonders™ is customized for you—so you’ll just have to wait to get it!

Genie+ Optimization

We'll teach out how to optimize your Genie+ selections inside the parks to maximize the play and minimize the waits! This includes knowing which rides to select first, which paid LL to purchase, and how to modify throughout the day.

The esteemed EarMarked Silver status level recognizes our agency’s promising sales performance in Disney Vacation Planning.

Destinations can be combined into any package you'd like.. ask us how, ready for the dream vacation of a lifetime.

Magic Lamp Vacations® is an industry leading Travel Agency headquartered in Riverview , Florida, owned and operated by Hakuna Matata Travel LLC. We plan Walt Disney World® vacations, Disney Cruise Line® vacations, Disneyland® vacations, Adventures by Disney® vacations, Aulani vacations, Universal Orlando® Resort vacations, Sandals , Beaches , & AMResort all-inclusive vacations, as well as Europe, Alaska, and Hawaii vacations. We’re proud members of CLIA and Travel Leaders . | FL Seller of Travel: ST40989 CA Seller of Travel: 2154153-50

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WHAT DOES AUTHORIZED DISNEY VACATION PLANNER MEAN?

“Fairytale Journeys Travel has been officially designated by Disney Destinations as an ‘Authorized Disney Vacation Planner,’ showcasing its exceptional commitment to promoting and selling Disney vacations.”

Fairytale Journeys Travel

 Fairytale Journeys Travels, your Authorized Disney Vacation Planner! We’re thrilled to share our seventh-year Platinum Earmarked Agency status with Disney Destinations, a testament to our dedication to crafting exceptional Disney vacations.

Are you ready to turn your dream Disney Vacation into a reality? Well, you’ve come to the right place! Ever since 2010, our Disney Travel team has been dedicated to saving our clients time and money, while also crafting magical memories that will last a lifetime.

Ready to embark on a truly magical Disney vacation? Contact Fairytale Journeys Travels, your Platinum level Authorized Disney Vacation Planner, for a FREE Disney Vacation Quote. Let’s create an unforgettable journey for you and your family!

“The Elite EarMarked Platinum status level recognizes our agency’s stellar sales performance in Disney Vacation Planning.”

Our Disney vacation planning services are FREE, with NO COST to you!

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Why you should book with an authorized disney vacation planner.

As an Authorized Disney Vacation Planner, we offer top-notch customer service and a personalized trip-planning approach. Moreover, our Disney Travel Agents have been trained in the art of Disney travel through years of experience and the Disney College of Knowledge program. Additionally, they are Disney Experts and have seen it all! From the best hotels to the best restaurants, from the most magical attractions to the most memorable characters. Therefore, they love their work and are excited to share their knowledge with you!

When it comes time for your trip, we’ll ensure that everything is taken care of, so all you have to do is enjoy your Disney vacation. Most Importantly, there are no hassles, no headaches—just fun times with family and friends at one of the happiest places on earth!

Book Your Disney Cruise with Fairytale Journeys Travel and receive up to $1000 onboard credit

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Walt Disney World

An Authorized Disney Vacation Planner can help you book a lifetime vacation to Walt Disney World in Orlando, FL. In Fact, we will help plan your entire trip across all four parks, places to stay, and other memorable experiences to do.

Let our  Disney Travel Agents help you create long-lasting memories on Disney Cruise Line with live shows and spectacular fireworks at sea. In addition, our team of Disney travel agents will plan and book your entire trip and more.

Universal Studios

Universal Studios Orlando is one of the most exciting vacation destinations in Florida. Let a Universal Travel Planner help you plan your trip to Universal Studios Orlando. Furthermore, with three fantastic theme parks to visit, we will be sure you get the most out of your trip.

Complimentary Services

If you’re looking for the best way to plan your next Disney vacation, look no further than Fairytale Journeys. We are an Authorized Disney Vacation Planner, meaning we have gone through extensive training with Disney and Fairytale Journeys Travel, which means you can rest assured knowing that your vacation will be in good hands.

Our team of Disney travel agents is dedicated to ensuring your trip is as smooth and stress-free as possible, so you can enjoy every moment of your time at Walt Disney World Resort and beyond. Our goal is to make sure that your family has a magical experience that they’ll never forget!

Expert Advice

Our travel planners are experts in Disney Destinations, Universal Studios Orlando, Sandals/Beaches Resorts, Cruise Lines, and all-inclusive resorts. They are continuously traveling to provide you with expert knowledge.

Promotion & Discount Monitoring

Personalized itinerary planning, ready to book your next disney vacation, what's new in disney vacation planning.

Fairytale Journeys Travel Earns Disney Platinum Earmarked Status!

Jan 14, 2024

Fairytale Journeys Travel, an Authorized Disney Vacation Planner, is a leading travel agency specializing in Disney destinations. It is proud to announce that they have achieved the Disney Platinum Earmarked Status for the seventh year in a row. This prestigious recognition...

Spooktacular Fun Awaits: Exploring Mickey’s Halloween Party

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Aug 6, 2023

Disney Cruise Line Onboard Credit offer from Fairytale Journeys Travel. Book directly with our Disney Travel Agents to get the best possible rate available on your next Disney Cruise.

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Our Walt Disney Vacation Planners at Fairytale Journeys Travel are here to help you create memories that will last a lifetime with your family. All our services are free. We are the same price if you went directly through Disney, except you will receive expert advice and one-on-one communication with a well-trained Agent.

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Get started planning your magical Disney vacation with Main Street Magic, LLC — a no fee travel agency and authorized Disney vacation planner. Contact us today for a no obligation quote!

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Destination Magic

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We are Disney travel planning experts specializing in creating stress-free vacations to magical destinations including Walt Disney World, Disneyland, Adventures By Disney. Plus, Universal Studios, Cruises, Caribbean, Hawaii, and more!

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Disney world travel agency specialists, simply magical vacations.

It's time to experience the magic!

Are you ready to book a disney vacation contact us today to learn more., we plan simply magical vacations.

Welcome to DESTINATION MAGIC!  Our team of expert Disney vacation planners are dedicated to creating exceptional vacation experiences to magical destination like Disney, Hawaii , the Caribbean, cruises, and more.  As Walt Disney World travel agency specialists, we know the ins and outs of a simply magical Disney vacation full of memories to cherish. We will book a Disney vacation package that make your vacation dreams come true. And, our booking services are 100% free!

But we are not order-takers. Our advisors are travel consultants that will take the time to discover your wishes for the ideal vacation — and make those wishes come true through our extensive knowledge and expertise. Each advisor is a proud graduate of The College of Disney Knowledge as well as additional professional training to ensure they are on top of the current industry standards.

Your vacation starts as soon as you contact us. We do the heavy lifting so you can relax and enjoy a stress-free vacation, even before you leave home. Its vacation planning simplified!

 As a Disney World Travel agency, our Disney vacation planners are among the best in the business. But our expertise goes far beyond Walt Disney World. We are just as skillful at crafting magical vacations to other Disney destinations including Disneyland, Disney Cruise Line, Aulani Resort and Spa, and Adventures by Disney. Plus, we are just as knowledgeable about Universal Studios, Royal Caribbean Cruises, Sandals and Beaches resorts, just to name a few the other magical vacations we create. 

Whatever destination you choose, we can save you time and money by finding you the best deals and providing exemplary travel planning services. Whether you book a Disney vacation package with us or a journey to another fabulous destination, your trip is destined to be more magical from beginning to end!

SIMPLY MAGICAL VACATIONS

Industry leading expertise.

With a focus on Disney World, our travel agents live and breathe Disney. We are steeped in knowledge and up to date on the latest news and trends. Each agent is a graduate of The College of Disney Knowledge and does continuing education throughout the year.

Simply stated, we know the ins-and-outs of planning a magical Disney World vacation package. If you are looking for an extraordinary Disney experience, from beginning to end, book a Disney vacation with us! Our Magic Makers are dedicated to helping you have a simply magical vacation full of cherished memories.

But we are more than just a Disney World travel agency. We bring that same level of care,  dedication, commitment, and expertise to every magical destination we provide travel planning services to.

Premier Disney expert travel agents

We know Disney! With a focus as a Disney World travel agency takes dedication—and we are. We have decades of experience and understand the ins-and-outs of how to make a Disney vacation truly magical.

Save time and money

You will never pay when you book a Disney vacation package with us than if you booked directly with Disney. We offer all available deals and promotions. Best of all, our booking services are 100% free to our clients.

More than just Disney

We are just as knowledgeable about destinations such as Universal Studios, Hawaii, Sandals, Beaches, the Caribbean, and cruises!

Concierge services

For clients looking for VIP treatment, we can provide enhanced itinerary planning, even if you have already booked a Disney vacation on your own. Let us help create your perfect dream vacation.

Customized planning

One of the benefits of using a Disney World travel specialist is to avoid doing all heavy lifting yourself. There is a lot of planning that goes into any vacation package, especially a Walt Disney World vacation package such as securing Disney park pass reservations and advance dining reservations, to learning how to use Disney Genie Plus. When your book a Disney vacation package with us, we can do that for you!

You are our top priority

Our goal as specialists as a Disney World travel agency is for you to have the most magical, memorable experience ever!

Take the next step to your dream vacation.

Featured destinations - walt disney world and beyond.

Although we focus as a Disney World travel agency, our expertise does not stop there. Our vacation planners specialize in all Disney Destinations plus Universal, Cruises, Caribbean, and Hawaii, and more.

Magical vacations begin here! By answering a few key questions about your dream vacation, we will make recommendations that are a perfect fit. (Like Cinderella and her glass slipper). As always, your quote 100% FREE.

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We'll book a Disney vacation for you!

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MAGICAL VACATION PLANNING SIMPLIFIED

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Destination Magic is proud to partner with leading industry specialists.

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Accessible Travel Certification awarded through CLIA (Cruise Lines International Association). We have the knowledge to help those with special needs—whether physical, developmental, cognitive, or sensory—have a full and enriching travel experience on land or sea.

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Whether it is outstanding accommodations, concierge services, or one-of-a-kind experiences, our Magic Makers can provide the guidance and expertise to meet the needs of those looking for a vacation beyond the ordinary.

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Welcome to MickeyTravels!

MickeyTravels, an Authorized Disney Vacation Planner, is proud to be one of a select few travel agencies in the world that has been designated by Disney Destinations with  DIAMOND Earmarked status!

We’ve been so proud to be a Platinum level agency the last several years, and we are now ecstatic to be one of a small handful of agencies who have earned the elite Diamond Earmarked agency status for 2023! This is the absolute highest level that can be bestowed upon a travel agency by Disney!

We are recognized nationally as a leader in planning magical Disney vacations and we’re proud to offer industry leading customer service to ALL of our clients. We have been voted BEST TRAVEL AGENCY by multiple newspapers and magazines throughout the country based on all the MAGICAL services we provide.  If you’re searching for the Travel Agents that specialize in Disney destinations , congratulations! You’ve found them at MickeyTravels, your DIAMOND level Authorized Disney Vacation Planners!

We Only Book Disney Vacations – our travel agents spend 100% of their time booking Disney vacations.  Disney is our passion!  Being a “Disney-only” travel agency enables us to keep up to date with all the latest Disney news, deals, discounts, and promotions.  We’re self-proclaimed Disney experts!  Every MickeyTravels agent eats, breathes, sleeps and lives the MAGIC of Disney! The end result is more MAGIC for you!  That’s what you want out of your Disney vacation, isn’t it?

It doesn’t matter if your vacation is for one person or a family reunion of 50 people – we handle each Disney vacation the same!  Our Disney Travel agents are always available & accessible via email or phone to answer any questions you may have – whether it’s advice on which Disney resort to stay in, what Disney restaurant to dine in, or what Disney discounts are available for you to take advantage of…we’re intent on Making Magic One Vacation at a Time… ®

Making Magic ® – You will work hand in hand with one magical Disney Travel Agent throughout your entire planning process! All of our Disney Travel Agents specialize in Disney vacations.  They offer years of experience regarding Disney travel, and are proud graduates of the Disney College of Knowledge! We ONLY plan Disney vacations and as a DIAMOND level Authorized Disney Vacation Planner , we are widely considered THE Disney experts at Making Magic ® – that’s what we do!

One Vacation at a Time ® – MickeyTravels personalizes each client’s Disney vacation based on their specific needs and wants. Do you want to plan a vacation to Walt Disney World ® ? Disneyland ® ?  How ’bout a Disney Cruise? Maybe Aulani?  Or what about taking an Adventures by Disney vacation?  Whatever your Disney vacation preference is, be confident knowing that you’ve selected the best Disney travel agency to make your vacation truly magical.

Book Now. Pay Never.  – Our Services are always 100% FREE! As such, when you book your Disney vacation with MickeyTravels, you’ll never pay us a planning fee. That’s right…you get expert planning advice from a DIAMOND Level Authorized Disney Vacation Planner…and it’s free! Now that’s magical!

Will you be celebrating an event such as a birthday, an anniversary, or your child’s first Disney vacation? How about a honeymoon or a reunion?  Whatever the occasion, we’ll let Disney know and they’ll make it magical for you.

Want to know where the best locations are for Disney parades & Disney fireworks? No problem!  We’ll let you know! Want a customized itinerary showcasing Disney’s extra magic hours? We can help with that too! We are intent on keeping our eyes & ears open for discounts, promotions and special offers that can save you time AND money even after you’ve booked your Disney vacation!

Do you already have your Disney vacation planned? No worries…It’s possible we can still help – and we may be able to get you a discount too! Visit our Already Have a Vacation Booked? page for more details!

Get a FREE quote or contact us today to learn how MickeyTravels, your DIAMOND level Authorized Disney Vacation Planner, can make your Disney vacation MAGICAL…one you and your family will remember forever!

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Planning magical vacations since 2011, trust our expert team with planning your family's vacations.

Magical Dream Journeys is a specialized travel agency focused on planning the most magical getaways for the whole family. We offer concierge services that will keep the Magic in planning a trip to the most magical places on Earth. 

Magical Dream Journeys opened its doors on Oct 1st 2011, in the quaint town of Stoney Creek, Ontario. We now create magic for guests from all over the world. 

In 2015 Disney EarMarked Agency program was introduced into Canada and Magical Dream Journeys was proud to be one of the first agencies to receive this prestigious status. 

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Can you please point me in the direction of a Walt Disney travel agent? Wanting to plan a vacation and get more information on all that is offered along with making reservations for dinners and such Thank you ”

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I know this is an exhaustive topic, but I can't seem to find the answer in a forum search. I apologize if this has ben previously covered and I missed it.

It depends on you, not on your itinerary. Anyone able to search, read and understand written text, fill a form can DIY. If the mere idea of searching, reading and filling makes you shudder, hire a helper by all means.

Of all the things you mention, the only thing you may well need some “extra help” with is getting a reasonable set of invite docs (as you correctly state, if you are not staying at a larger, regular hotel, you will be charged maybe $20), you can do this for maybe $20 on ANY reputable site...e-mailed in PDF form back within 24 hours. no need to pay a visa agency likely at least $100 extra per visa. Once you go on the site you are directed to, you will be given all details, and then a link to a web based app completion...one you can save, come back to...if you hit questions, often we can answer here...more often, the answer is here already, just need to do a quick query in the box above...

I'm in the current visa black hole that others are in after doing it myself with ILS which suddenly ceased operations, turning them over to VFS. Read some of the threads like "Another Russia Visa via Washington DC question " below in the forum. I'd pay the extra $100 in a heartbeat for the peace of mind and speed compared to what's going on (or rather NOT going on) with our applications and passports. But that's just my humble opinion.

i believe at this point both DC and NY are fully moved over to being submitted thru VFS...I would agree that indeed back when you did this, had you used an agency, they - with the fact that the larger ones are handling maybe 10s- 100 at any point in time - might have been able to intercede. BUT, if the site now points folks to VFS, less to be gained...

As always, IMHO of course

I ended up speaking to a man with ILS today, who recommended I call World Visit Center in DC to have them handle everything. Now I'm really confused, because if ILS closed, whom did I speak with???

*Edited to say I now see the disclosure on the website about VFS. Yet, the website is the same name. It's confusing!

I spent 2 hours today just trying to get an answer to the question "Do I file for a tourist or a private visa" and even the gentleman on the phone had a few questions before he could give me a final answer. The government consulate websites are incorrect, saying that the Seattle Visa Support office is still open, despite the closure of the consulate....I think I just might spring for the extra $ to save the time and headache.

I am confused...did you end up here? https://www.vfsglobal.com/Russia/USA/

IF you did, then you can simply follow the info as to which type of visa, etc.

I got there by going to the OFFICIAL site...

https://washington.mid.ru/en/consular-services/

https://washington.mid.ru/en/consular-services/citizens-usa/

https://washington.mid.ru/en/consular-services/citizens-usa/visa-to-russia/

After this last one, I chose the FIRST option...”About Russian Visa Center” (this gets you to the first link I posted above...

As for them saying Seattle and San Fran offices are open, I did not fully check, but while the CONSULATES are closed, VFS may still have local presence and office to accept apps...

Also, as to whether tourist or private, unless you have REALLY good friends or close relatives there, you should choose tourist as, which you will find by reading further on the first site, the PRIVATE route involves quite a bit more hassle, not the least of which being you will need to get a PHYSICAL copy of the invitation documents required...what BTW is the main purpose for visiting?

Your links are so much better than what I found today! Google led me on a wild goose chase, and I ended up here, https://seattle.mid.ru/web/seattle-en/russian-visa-centers and https://ils-usa.com/news/175?domain=5&language=10 telling me that Seattle is still open, but then not being able to get through on the phone or via email. I don't even know where else I looked! Like I said, it was a 2 hour affair that just left me frustrated.

I admit it can be confusing especially with a TON of sites saying they are “Russian Consulate”. I have found as the links show IF you get to the real one, you are in pretty good shape. So, in summary, ILS is no longer in play, when in doubt, call or e-mail VFS...and, also, is Bellingham in Washington (state]...if so, then as I wrote, THEY have a physical presence, office...and presumably if you submit app and paperwork thru them (in person or via mail), then they, as the fully authorized AGENT (not simply a “visa agency”) for pretty much all Russian Consulates in the US, will handle the rest!

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