celebrity cruises visas

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Corporate Incentives, Meetings & Charters

General FAQs Charter FAQs Groups FAQs

  Frequently Asked Questions

For international travel, what do i need to know about visas.

Visas Please contact the Embassy (Consular Services) of each country on your sailing itinerary or the visa service of your choice for specific visa requirements, information, forms and fees for your nationality. It is the sole responsibility of the guest to identify and obtain all required travel documents for all ports. We strongly recommend that guests travel with a Passport. All Passports must be valid.

Get more information on Visa Requirements for U.S. Residents  click here . Get more information on Visa Requirements for Canadian Residents  click here .

Visa Waiver Program  This is a pre-travel authorization program for U.S. bound travelers from Visa Waiver Countries. This is a U.S. Department of Homeland Security (DHS) program. The Electronic System for Travel Authorization (ESTA) is mandatory, and all travelers, regardless of age, from Visa Waiver Program (VWP) countries will be required to complete an online application similar to the I-94W and obtain an ESTA approval prior to boarding a carrier by air or sea to the United States under the VWP. For complete details, please refer to the  U.S Department of State website . Guests who apply electronically will be required to present their ESTA authorization approval receipt in order to board the vessel on applicable voyages.

For countries currently listed on the U.S. Government website that are participating in the Visa Waiver Program, please visit the  U.S Department of State website . Travelers from the VWP countries seeking to enter the United States will also be required to have in their possession a machine-readable passport. For Passport requirements for Visa Waiver Program applicants, visit the  U.S Customs and Border Protection website .

What do I need to know about health and inoculations when traveling?

Inoculation/Health All guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the  Centers for Disease Control and Prevention ‘s Traveler’s Health website or toll free at 1-800-232-4336, and the  World Health Organization website

Family Legal Documents  Should the last names of the parent and minor child traveling with them differ, the parent is required to present the child’s valid passport and visa (if required) and the child’s government-issued birth certificate (original, a notarized copy, or a certified copy). The name of the parent(s) and the child must be linked through legal documentation.

What do I need to do if I’m traveling with a minor and I am not their parent or legal guardian?

Adults who are not the parent or legal guardian of any minor child traveling with them are required to present the child’s valid passport and visa (if required) or the child’s government-issued birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child’s parents. The notarized letter from the child’s parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a legal guardian, the adult must present a certified Certificate of Guardianship with respect to the child.

What is Celebrity Cruises’ Guest Conduct Policy?

Throughout its history, Celebrity Cruises® has provided its guests with a wide variety of cruise experiences that lead to exceptional vacations. You may also find that one of the most amazing parts of your cruise experience will be the many rich and varied cultures represented among our guests. This diversity offers a chance to learn about different parts of the world and to make new friends. But just as a new friend can enhance your vacation experience, some guests may behave in ways you find unusual or undesirable. Since our guests do come from different and diverse backgrounds, it is important that everyone have a common understanding of the behavioral standards in place on Celebrity Cruises ships.

This Guest Conduct Policy is intended to help ensure that all guests enjoy a safe and enjoyable cruise experience and sets forth standards of conduct for guests to follow throughout their vacation, including transfers to and from ships, inside terminals, while onboard, at ports-of-call, during shore excursions and at our private destinations. This policy is not intended to be all inclusive, and it is likely there will be conduct issues that it does not specifically address. In that event, as in all others, guests are expected to follow the direction of the ship’s Captain who will take appropriate action to ensure the safety, security and well-being of our guests. In addition to this policy, guests are expected to comply with all applicable laws of the various countries that their cruise visits. Updates to the Guest Conduct Policy may be made between publications of this directory.

What is Celebrity Cruises’ Smoking Policy?

For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as “smoking areas.” Generally, smoking is not permitted except in designated areas. (Contact Guest Relations for additional details). This policy includes smoking-like products such as electronic cigarettes.

Smoking is not permitted inside any guest stateroom; nor on any guest veranda. If a guest is in violation of this policy, a cleaning fee of $250 USD will be applied to their SeaPass® account and the guest may be subject to further action pursuant to the “Consequences Section” of this Guest Conduct Policy.

Celebrity Cruises kindly asks all guests to please observe the non-smoking areas and to refrain from smoking cigarettes, pipes or cigars in any of the non-designated areas. These requests are made to provide a comfortable shipboard environment for everyone. Where permitted, cigarettes, cigars and pipe tobacco must always be properly disposed of and never thrown overboard. A guest must be at least 18 years of age to purchase, possess or use tobacco.

What is Celebrity Cruises’ Alcohol Policy?

Celebrity Cruises guests are expected to be responsible for their actions at all times, including during transfers to and from ships, inside terminals, while onboard, at our ports of call, during shore excursions and at our private destinations. Consuming alcohol to excess impairs one’s judgment and reduces one’s ability to recognize and avoid potentially dangerous situations.

Guests who choose to consume alcohol must do so responsibly. The ship’s staff may refuse to serve alcoholic beverages to any guest who does not consume alcohol responsibly, including those who have purchased an all-inclusive beverage package. Ship’s personnel may request verification of a guest’s age to verify they are of age to consume alcohol pursuant to this policy. Any guest that violates this alcohol policy will be considered for disciplinary action pursuant to the “Consequences Section” of this Guest Conduct Policy, and may lose their privileges to use areas or facilities of the ship.

Guests are not permitted to bring alcoholic beverages onboard; with the exception of embarkation day when guests are permitted to bring onboard with them up to two (2) bottles of wine (which are subject to a corkage fee) per stateroom. Security may inspect containers (including water bottles, soda bottles, mouthwash, canteens, etc.) at any time and will dispose of alcohol concealed in such containers. Alcoholic beverages that are purchased from onboard shops or in ports of call (which must be presented to security upon re-boarding), will be secured by ship’s personnel. Alcohol secured by ship’s personnel will be returned to guests just prior to the conclusion of their cruise vacation. Guests who are under the permitted drinking age will not have alcohol returned to them.

The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships sailing from North America is 21. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships sailing from South America, Europe, Asia, Australia and New Zealand is 18. In certain circumstances where local laws permit or require, Celebrity Cruises may modify this policy which may also require parent/guardian request/authorization. Guests may contact Guest Relations or refer to Celebrity Today for specific minimum drinking age information on their cruise vacation.

For purposes of complying with the minimum drinking age requirements, a guest’s age is established upon boarding at the beginning of the cruise vacation. If a guest celebrates their birthday during the cruise vacation, and thereby becomes of age to consume alcohol, the guest may thereafter ask the Guest Relations Manager to modify ship’s records to permit their consumption of alcohol during the remainder of the vacation. The guest will be required to appear at Guest Relations to present a valid government-issued form of identification to permit verification of their age.

No guest under age 18 may possess or consume alcohol at any time while onboard. No guest under age 21 may possess or consume alcohol at our private destinations. Any guest who goes ashore and consumes alcohol (whether under the supervision of a parent/guardian or not, is responsible for ensuring they consume responsibly and retain their ability to recognize and avoid potentially dangerous situations when they return to the ship. Parents/guardians are reminded they are responsible for the actions of their child/young adult at all times while on a Celebrity Cruises cruise vacation.

Guests who violate any alcohol policy, including but not limited to underage drinking; providing alcohol to minors or young adults; possessing, concealing or attempting to conceal alcoholic items in their luggage, when boarding or while onboard; engaging in alcohol drinking games; or failing to consume alcohol responsibly, will be considered for discipline under the provisions of this policy.

What items are prohibited on board?

Items with Heating Elements or Open Flames Certain items that generate heat or produce an open flame are not permitted on ship. This includes clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. Curling irons and hair dryers are allowed.

Drugs or Other Illegal Substances  No illegal drugs or other illegal substances are allowed onboard or may be utilized during a Celebrity Cruises vacation, including during transfers to and from ships, inside terminals, while onboard, at our ports-of-call, during shore excursions or at our private destinations. Illegal drugs or substances will be confiscated and appropriate action taken, which may include removal from the ship and involvement of appropriate authorities. In addition, foreign governments at Celebrity Cruises ports-of-call have strict laws that address drug possession. Guests found in violation of such laws are subject to arrest and prosecution by the foreign jurisdiction (and perhaps United States or other authorities as well) and may be prevented from re-boarding the ship.

Weapons, Explosives or Other Dangerous Items  No weapon, explosive, or other item that presents a risk of harm to persons or property, are is permitted on board. The items not permitted on board will be taken by ship’s Security. Items such as dive knives must be reported to ship’s personnel at the time of boarding. They may be permitted on board, but held in safe custody by the ship’s Security staff when not in use ashore. Firearms are not allowed onboard. Guests who declare to ship’s personnel the presence of a firearm (on their person or in their luggage) will be given the opportunity to dispose of the firearm prior to boarding. Guests who fail to declare the presence of a firearm may be denied boarding.

What are some of Celebrity’s health policies and recommendations?

Guests are strongly encouraged to wash their hands with soap and hot water after using the restroom and before eating or handling food. Medical experts say this is one of the best ways to prevent illnesses from starting or spreading.

Illnesses and Isolation of Guests  Celebrity Cruises follows practices and maintains policies that seek to prevent illnesses from affecting our guests. One of the best ways to prevent the spread of contagious illnesses like gastrointestinal viruses, colds and flu is to wash your hands thoroughly for at least 20 seconds with soap and hot water after using the restroom and again before eating anything. In the event you experience symptoms that indicate a gastrointestinal illness, such as diarrhea or vomiting, or know of someone experiencing these symptoms, you must advise the medical staff immediately. In addition, some gastrointestinal illnesses remain contagious up to 72 hours or more after symptoms subside; therefore, if you or someone you know experienced such an illness just prior to your cruise, you must immediately notify the ship’s medical staff. This will permit the crew to take steps to reduce the chance that your illness will spread to others on the ship. Failure to immediately report a contagious illness to the ship’s medical staff, or to accurately describe its onset, greatly increases the likelihood the illness will spread to others and is a violation of this Guest Conduct Policy. In the event of a contagious illness, the ship’s crew will take steps to curtail its spread to other guests, including if necessary, steps set forth in the Consequences Section below.

Fitness to Travel Safely  Guests with disabilities are not required to travel with another person as a condition to traveling on our ships. However, all guests must consider that crew members are not required to assist guests with personal tasks or personal hygiene needs (e.g. assisting with eating, dressing, toileting). Therefore, guests requiring assistance with these functions should consider these needs when planning a cruise vacation. If there is a question as to a prospective guest’s ability to independently provide for their personal needs or hygiene without being a danger to themselves or others, and the guest plans to travel alone, this situation must be discussed with the company’s Access Department prior to booking a cruise vacation. The Access Department can be reached at  [email protected]  or by calling 1.866.592.7225. This will allow an individualized assessment of the guest’s fitness to travel for the duration of the cruise without personal assistance. Unaccompanied guests attempting to board or found onboard without the ability to independently care for their personal needs will be evaluated to determine if they are fit to safely travel without assistance. Guests who are found unfit to travel may be denied boarding or removed from the ship at the next port-of-call. Medication Guests must ensure that they bring an adequate supply of any medication they require for the entire duration of the cruise. The ship’s medical centers may not have a supply of any needed medication and not all medication will be available in the ports-of-call. Guests must not pack medication in checked luggage to ensure you always have immediate access if needed.

How does Celebrity help support the environment?

Save the Waves Program and Trash/Waste Disposal Celebrity Cruises maintains a Save the Waves Program that focuses on three key principles: Reducing the creation or generation of waste materials; recycling as much as possible; and ensuring proper disposal of remaining waste. Trash should be properly disposed of in containers provided throughout the ship or in wastebaskets provided in each stateroom. Trash or other foreign objects should never be flushed down a toilet and guests are not permitted to discard any item overboard.

What happens if a guest doesn’t follow Celebrity’s Guest Conduct Policy?

Failure to act in accordance with this policy may result in:

• Intervention by security, other management personnel, or law enforcement
• Removal of certain onboard privileges, which may include being detained, quarantined or confined in a cabin or hold cell
• Confiscation of illegal/contraband/prohibited items (may be turned over to law enforcement authorities)
• Denial of boarding on the current or any future Celebrity Cruises
• Reporting of incidents to government and law enforcement Authorities for follow-on legal action
• Removal from ship at the next port of call. Guests removed from a Celebrity ship pursuant to this policy, are responsible for their own accommodations and transportation home, at their expense. Documentation requirements for re-entry into the guest’s home country are also the responsibility of the guest.

Establishing and articulating a Guest Conduct Policy helps ensure that all guests are able to enjoy a fantastic, safe and secure cruise experience.

What documents do I need when boarding a ship in the U.S. that travels out of the U.S?

U.S. Cruises, Western Hemisphere Travel Initiative (WHTI) – Open Loop – OR U.S. Cruises that Begin and/or End in Canadian Ports

U.S. Citizens U.S. citizens that board a cruise ship at a port within the U.S., travel only within the Western Hemisphere and return to a different U.S. port on the same ship will require a valid Passport, U.S. Passport Card, Enhanced Driver’s License, or Trusted Traveler Program Card such as Nexus, Sentri or Fast.

Canadian Citizens Canadian citizens that board a cruise ship at a port within the U.S., travel within the Western Hemisphere and return to a different U.S. port on the same ship will require a valid Passport, Enhanced Driver’s License or Trusted Traveler Program Card such as Nexus, Sentri, or Fast.

All Others All other citizens that board a cruise ship at a port within the U.S., travel within the Western Hemisphere and return to a different U.S. port on the same ship will require a valid Passport or U.S. Alien Registration Card.

U.S. Cruises, Western Hemisphere Travel Initiative (WHTI) – Closed Loop

U.S. Citizens Option 1: U.S. citizens that board a cruise ship at a port within the U.S., travel within the Western Hemisphere, and return to the same U.S. port on the same ship will require a valid Passport, U.S. Passport Card, Enhanced Driver’s License or Trusted Traveler Program Card such as Nexus, Sentri or Fast.

Option 2: In the absence of any of the documents listed above, U.S. citizens will need to present BOTH an identification and citizenship document from each of the lists below in order to board the ship.

Identification Document

• Government Issued photo identification card

Citizenship Documents

• U.S. Government Issued Birth Certificate (original)
• U.S. Certificate of Naturalization (original)
• U.S. Consular Birth Abroad Certificate (original)

Canadian Citizens Canadian citizens that board a cruise ship at a port within the U.S., travel only within the Western Hemisphere, and return to the same port on the same ship will require a valid Passport, Enhanced Driver’s License or Trusted Traveler Program Card such as Nexus, Sentri, or Fast.

All Others All other citizens that board a cruise ship at a port in the U.S., travel only within the Western Hemisphere, and return to the same U.S. port on the same ship will require a valid Passport or U.S. Alien Registration Card.

How does Celebrity CruiseCare insurance work?

To learn more please visit this webpage: https://www.celebritycruises.com/cruise-insurance

What Not to Pack?

Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The United States Transportation Security Administration also recommends that you do not pack fragile or expensive items (such as jewelry) in checked luggage.

The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned.

• Firearms & Ammunition, including realistic replicas.
• *Sharp Objects, including knives and scissors.
• Illegal Drugs & Substances
• Aerial Drones
• Candles & Incense
• **Coffee Makers, Clothes Irons, & Hot Plates
• Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows •
• Skateboards & Surfboards
• Martial Arts Gear
• Self-Defense Gear, including handcuffs, pepper spray, night sticks.
• Flammable Liquids and Explosives, including lighter fluid and fireworks.
• Hookahs & Water Hookah Pipes.
• Electrical Extension Cords
• Dangerous Chemicals, including bleach and paint.
• ***Alcoholic and Non-Alcoholic Beverages
• Potentially hazardous food and/or food that requires refrigeration.

*Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.

**Items that generate heat or produce an open flame. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard.  NOTE:  The only exception to this policy are curling irons and hair straighteners. Matches and normal lighteners are allowed onboard. However “torch lighters” and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and therefore are prohibited.

***Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned.

  Charter FAQs

What are the benefits of chartering a celebrity cruises cruise ship.

• Complete customization of your program and itinerary • Unlimited branding opportunities • Prestige & Exclusivity – People feel honored and excited when they board a privately chartered ship • Undivided Attention from the Ship’s Staff – entire staff and crew devote 100% of their attention and resources to you and your program

What are the types of Full Ship Charter programs?

Corporate – A company purchases all staterooms for a meeting or incentive program and provides those staterooms at no charge to its employees, customers or vendors.

• Meetings & Conferences • Product Launches • Fundraisers • Incentive Programs • Tradeshows

Affinity or Promotional (Re-Sale) : An organization charters the ship with the intention to re-sell staterooms to consumers sharing a common interest OR as a general Re-Sale to non-related consumers. The client will usually create unique onboard programming and will charge for the exclusive opportunity.

The primary categories of affinity or promotional (Re-Sale) programs are: • Music & Entertainment • Lifestyle • Fan-conventions • Religious

What are the primary components of a successful Re-Sale program?

• A passionate fan-based is the key to a resale charter • Extremely strong affinity or cult-like following • Entertainment or charitable component • Ability to market to & reach intended audience • Exclusive and/or unique customized onboard experience

How far in advance should an organization charter the ship?

Celebrity Cruises does not typically consider Full Ship Charter requests within 12 months of the requested sail date and/or for those sailings booked above a pre-determined threshold. Most clients charter one year in advance and some as far out as two or more years.

Particularly for Re-Sale business, it is in the best interest of the client to allow ample time to promote the charter (12 + months). The cost of displacing booked guests will be a factor for any “open” sailing and will generally be lower if the charter is contracted farther out.

How much does it cost to charter the entire ship?

The charter rate will be based on full double occupancy regardless of how many people sail, and pre-paid gratuities based on double occupancy. The client will be responsible for meeting an onboard revenue target and taxes & fees based on the actual number of guests that sail.

Pricing varies based on ship, sail date, itinerary and level of customization.

What does charter pricing include and/or not include?

Private cruise charter pricing includes: • ship accommodations • ocean transportation • most meals • most non-alcoholic beverages • most entertainment aboard the ship

Charter pricing does NOT include: • air transportation 3 • transfers to and/or from the vessel • optional shore excursions and/or private arrangements requested for site inspection trips • meals and accommodations ashore • certain beverages • casino gaming • photographs • gratuities (shipboard or shoreside porterage) • telephone calls or internet services • specialty restaurant charges • purchases from ship stores • items of a personal nature (medical services, laundry, spa or salon treatments) • meeting break or special event set-up fees • technical and broadcast fees when applicable • expedited shipping fees for documents • customization of documents

Are there other standard charges to be considered?

To maximize value, the number of participants should be close to the double occupancy capacity of the ship under consideration. Should the chartered sailing fall below full double occupancy level, the client is responsible for meeting or exceeding a certain onboard revenue expectation.

What types of onboard customization affect the charter price and or may result in incremental fees post-contract?

The private charter cruise rate provided to the client will be based on our standard product. Any requested change to standard operation may impact the charter rate or result in incremental fees. Examples are:

• Requests to close any revenue center (ex: casino, bars, art auctions, etc.) • Requests to significantly change menus • Custom itinerary requests that impact fuel, port fees, security, etc. and/or changes to contracted itinerary requested post-contract • Custom itinerary requests to remain alongside for an extended period • Food & Beverage events not offered on a non-chartered sailing • Customized entertainment requests • Incremental power supply and/or connectors required for customized onboard performances • Tender services requested above Celebrity Cruises standard • Special services such as: fireworks, flyovers, banners, decorations, etc • Requests to provide special products onboard during the charter

What type of itinerary customization can be considered?

The simplest type of itinerary customization involves changing ports of call within an itinerary while keeping the departure/arrival city and dates as scheduled. All itineraries from the U.S. must involve at least one foreign port of call. Incremental costs associated with the custom itinerary request will be included in the initial charter quote and/or provided as an optional line item. A more complex itinerary change involves creating a unique itinerary length by combining all or a portion of several cruises without changing the departure /arrival city. For example, a 7-night sailing may be created by combining 3 and 4-night sailings or a short itinerary may be created by splitting a 7-night sailing into two sailings (a 3 night and a 4-night) if Celebrity Cruises is willing to sell the resulting unique itinerary. While possible, significant costs may apply for this type of itinerary change and it is always best to find an existing itinerary whenever possible. Opportunities that involve repositioning ships from regularly scheduled departure / arrival cities, and particularly those that involve a request to turn the ship in a port of call that we don’t typically use, may or may not be possible. A considerable amount of time is needed to research, and significant incremental costs will most likely apply. Cruises to Nowhere are not typically considered due to tax implications.

What are the standard payment terms of a Full Ship Charter?

Option 1: Staggered Payments with Letter of Credit • 10% of charter rate and pre-paid gratuities at contract signing • 30% of charter rate and pre-paid gratuities at 7 months prior to sailing • 30% of charter rate and pre-paid gratuities at 5 months prior to sailing • 30% of charter rate and pre-paid gratuities at 3 months prior to sailing • Pre-paid taxes and requested amenities at 3 months prior to sailing • An Irrevocable Stand-By Letter of Credit at contract signing

Option 2: Payment in Full at Contract Signing – No Letter of Credit • 100% of charter rate and pre-paid gratuities at contract signing • Interest credit earned to be provided as a shipboard credit on the charter 5 • Payment is non-refundable.

Payment for per person taxes & fees, expected OBR penalties (if applicable), requested amenities and other miscellaneous fees relating to customization will be required 30 days prior to sailing and/or prior to the release of documents. Requests for alternate custom payment arrangements may be considered and must be discussed with the responsible Charter Sales Manager. All payments to be made U.S. Dollars unless otherwise agreed.

What is an Irrevocable Stand-By Letter of Credit and why is it required?

An Irrevocable Stand-By Letter of Credit is issued by the client’s bank and confirmed by a bank designated by Celebrity Cruises to confirm the client’s ability to perform under the terms of the contract. If the client’s bank is rated BBB or higher by both S&P and Moody’s, a confirmation is not required. As the beneficiary, Celebrity Cruises is able to draw upon the LOC to collect payment should the client default on the Agreement. The LOC is required from contract signing and is held for 60 days post-sailing to insure all balances are paid and that there have not been damages to the ship. The LOC is reduced each time a payment is received but held at a pre-determined threshold until the agreed upon expiration date.

The Letter of Credit is required with a Full Ship Charter Program because Celebrity Cruises loses all ability to market and sell the chartered sailing once an Agreement is signed. Should the client default on the Agreement, we would most likely not have the ability to fill the ship and would suffer significant financial loss.

Once an Agreement is signed by the client, can the program be cancelled, or can the client relinquish staterooms?

Unlike a large group contract, there is no provision in the Full Ship Charter Agreement that allows for cancellation of the program and/or for any number of staterooms. A client cannot choose to change to a large group once signed as a charter.

Can Celebrity Cruises handle the fulfillment of the program for the client?

No. The client must have the ability to handle or work though a travel partner to market the program, answer questions, accept payment (if applicable), assign staterooms, etc.

Is a client required to have a history of chartering?

Not necessarily – although we do prefer: • A history of chartering ships of a similar size with us or our competitors • A history of sailing as a large group with growth from year to year • A history of promoting and selling large land programs on a similar scale

Do charter quotes contain commission for our travel partners or incentive houses?

Full Ship Charters are quoted on a net basis and do not include commission. The agency or incentive house must determine the value of their services and add that to the quotation before presenting to the client.

Do charter programs count toward agency goals?

Full Ship Charters are not considered when calculating agency goals and/or overrides.

How should the client price the staterooms in a Re-Sale Full Ship Charter?

The client is responsible for determining the pricing model for a Re-Sale Full Ship Charter program. Celebrity Cruises cannot legally advise the client how to price staterooms on a chartered sailing.

Can an agency or client receive marketing support or co-op on a chartered sailing?

No. The client is responsible for the marketing program of the chartered sailing. Existing brand collateral can be provided to assist with promotion.

What is the process for requesting a charter quote?

The Full Ship Charter Qualification form should be used as a guide by the ISR, SAM or KAM in determining whether or not the business is viable and worth pursuing. This form is an internal document and should not be forwarded to agency partners or incentive houses. The form should be completed as thoroughly as possible and presented via email to the National Charter Sales Manager. A properly qualified lead will be reviewed and followed up on with the client, agency or incentive house directly by the NCSM.

The agency may also contact our Corporate Sales Desk to qualify the business and/or to request a quote at 1-800-722-5934 (Charter Referral Fee will not apply). We do not provide quotations without complete client information.

How long does it take to receive a Full Ship Charter quote?

Once business has been properly qualified, it takes approximately one to two business days to receive a formal proposal on standard requests. Customized requests can take significantly longer depending on the level of customization.

Who do I contact internally for assistance and quotes?

Tom Dougher North America Charter Sales Manager E [email protected] T 404-630-0557

Who handles Large Groups?

Meeting and/or Incentive group quotation requests are addressed by the Corporate Sales Team at 1-800-722-5934.

Affinity and Promotional group quotation requests are addressed by the High Complexity Group Department at 1-800-963-0311.

What are some of the benefits of booking a meeting or incentive program with Celebrity Cruises?

Strong value proposition! Industry’s most revolutionary cruise line, offering dedicated meeting rooms as well as a multitude of venues to facilitate your events. A variety of choices for dining, entertainment, shipboard & shore activities are available in addition to a numerous of program customization options. Our dedicated Corporate Sales & Event Planning Team will support you every step of the way to ensure your event is a huge success.

What types of groups qualify as a meeting/incentive?

Incentive Groups – reward incentives include employee, vendor, member and or customers

Meeting Groups – conferences (company or associations), company paid/non-paid meetings, professional certification classes, trade shows, or product launches

  Group FAQs

What is included in my cruise fare.

Accommodations, most meals, 24-hour room service, shipboard activities, entertainment, casino, state-of-the-art Spa & Fitness Center, exciting itineraries and ports of call, meeting space with audio/visual equipment, coffee breaks (set-up fee applies) and intuitive service are all included.

What is not included in my cruise fare?

Shore excursions, soft drinks, bottled water and alcoholic beverages, government taxes and fees, gratuities, spa services, specialty restaurants, duty free shopping purchases, photographs, casino gambling and any other personal incidentals. Please note that many of these items can be prepaid.

While onboard, who do I talk to if I need assistance?

All our ships have a dedicated Onboard Event Coordinator. Prior to your program they will correspond with your group advocate on the plan for the group and will assist you through all the stages of your program onboard. This is complimentary service!

Are there meeting facilities onboard?

Our ships offer a variety of corporate event venues . Seating capacities and configurations vary depending on ship. Meeting space is complimentary and based on availability at the time of booking.

Is audio/video equipment available, and is there a fee for usage?

Based on availability, standard audio/video equipment is available free of charge. Equipment such as LCD projectors, overhead projectors, slide projectors, screens, TVs, DVD player, flipcharts, laser pointers, microphones, podiums and more are standard on all ships.

Tech Fees are applicable if a tech is required to operate equipment during event.

How do I book meeting or event space, can it be done in advance?

Yes, it can be done in advance and is booked and confirmed by your group advocate prior to boarding.

Is there Internet access onboard?

Internet access is available on all ships. Xcelerate high speed internet at sea allows you to surf the web, make and receive calls, send text messages, video chat, stream shows, and more. Prepaid packages are available.

Do I need a passport?

A valid passport is required for travel. For your protection, we recommend that your passport expiration date be valid for six (6) months from the sailing termination date.

When can I check-in on embarkation day?

The boarding time for your ship and sailing date is specified in your Cruise Documents. Please do not plan on arriving at the pier earlier than the specified time as the ship will not be ready to board guests. Early boarding can be arranged in advance for your program’s travel staff, VIP’s and production crew.

When and how can I disembark?

Once the ship has received proper clearance from the port, disembarkation can begin. Specific disembarkation details will be delivered to your stateroom the day prior to the last day of the cruise. We recommend flights are not booked until noon.

Are there food and beverage packages available for my events?

Celebrity Cruises offers standard “Coffee Break” set ups for meetings/conferences. A minimal set up fee per person applies. In addition, we offer an extensive array of culinary and beverage packages for purchase for your private receptions, meetings and events.

Do you offer amenities and customization options that can be added to my group program?

Celebrity Cruises provides you with a menu of options to customize your program. From private receptions and team building events to turndown gifts and customized group shore excursions. We also welcome your customization options!

Can I arrange a private shore excursion for my group?

We can assist you in arranging private and customized group shore excursions. Arrangements for private shore excursions need to be made during the planning process of the program.

Is there a fee for meeting and function venues?

We do not charge for conference rooms and function venues for your private events. In addition, all standard audio-visual equipment is complimentary. Should you want to customize your event with additional amenities (food, beverage, entertainment, etc.) and/or require assistance from technicians, additional fees will apply.

How can I arrange for a private function?

We can secure your private function space for events in the contract stage so that all confirmed space is noted in your group contract. Once contract is executed we will continue to partner with you up until sailing to finalize your onboard programming needs.

What kind of security is there onboard?

Celebrity Cruises’ highest priority is to ensure the safety and security of all guests. We have established strict security procedures in the seaport terminals and onboard all our vessels. These measures include screening all guests and their personal property prior to boarding.

Can I pre-book spa treatments?

Spa treatments can be pre-booked during the planning process of the program. Space is limited and is based on availability.

Can I purchase airport transfers for cruise-only guests?

You may purchase one-way or round-trip airport transfers during the planning process of the program. A Celebrity Cruises representative will meet you either in baggage claim or outside of customs for international flights. After you have claimed your luggage, we’ll escort you to our airconditioned motor coach for a ride to the pier in comfort.

Can I set up a master account for my program while onboard?

A master account may be set up during the planning process of the program.

Will my group dine together?

During the planning process of the program we can secure a reserved section for your group in our Main Restaurant. Round robin dining is available as long as gratuities are prepaid for the group. Groups have the choice of main 5 or late seating as well as select dining. Space is limited and is based on availability.

For a nominal fee, we also offer group reservations in our Specialty Restaurants as well as full restaurant buy-outs.

What is your policy on gratuities for meeting and incentive programs?

Gratuities must be pre-paid for all meeting and incentive programs.

What size groups can Celebrity accommodate?

Whether you have a group of 16 guests or would like to charter a ship for 3,000 + guests, we have the ship and facilities to accommodate your program needs.

How does the cost of a cruise compare to a land-based resort?

A cruise program can save you significantly when compared to a land-based resort. On a Celebrity cruise most of your program costs are included in your cruise fare such as: accommodations, meals, entertainment, onboard activities, fitness facilities, meeting space and audio-visual equipment, coffee breaks and more! There is no greater value proposition than a “meeting or incentive program at sea”!

How far out can you quote for incentive/meeting groups?

Our incentive/meeting groups usually book 12-18 months ahead of their program. We can also quote outside of our deployed inventory.

Do you offer promotional materials to assist in the promotion of a group event?

Celebrity Cruises can provide you with a variety of marketing materials to assist you in your efforts to promote your program including images, videos, brochures, postcards and flyers.

Do you provide sailing or non-sailing site inspections?

Yes, site inspections are a great way to experience our product, hardware and service. Our corporate sales desk will be able to assist with availability and pricing.

Do you have an individual incentive program?

Yes, rather than traveling as a group, you can book individual incentive travel through our cruise gift cards and certificates and the guest can redeem their reward when it is most convenient for them.

Who do I contact to request a group proposal or a full ship charter proposal?

For a group or charter proposal, please contact our Corporate Incentive, Meeting & Charter Sales Team at (800) 722-5934, Option 1, then Option 1

For assistance with an existing group event. Please contact our Corporate Event Planning Team at (800) 722-5934, Option 1, then Option 2

If you have questions or are looking for a quote or additional information for your meeting, incentive, or event, please contact us: 1-800-722-5934

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Table of Contents

About Celebrity Cruises

Celebrity cruises prices, what is the best celebrity cruises ship, celebrity cruises loyalty program: captain’s club.

With sailings that run the gamut from the Caribbean to Alaska to Europe, Celebrity Cruises offers a ton of options throughout the world. The cruise line has 300 itineraries to all seven continents, many from the line’s home base in Miami.

Before you book a cruise with Celebrity, a line that’s part of the Royal Caribbean family, here’s everything you need to know.

Here are a few key features of Celebrity Cruises to help you decide if the line is right for you.

Cabin types: Depending on the cruise and ship, different cabins may be available — ranging from interior staterooms to suites with private balconies. The most premium option available, The Retreat, includes exclusive and expansive suites, dining, drinks, lounges and more.

Main U.S. routes : If you're planning to depart from the U.S., there are a number of destinations, including Alaska, the Caribbean, New England, Mexico and more. Many begin from ports in Miami, Fort Lauderdale, Florida; Seattle, Boston and New York.

Points currency and loyalty program: The rewards program is called Captain’s Club and you can earn Club Points with every sailing after signing up.

» Learn more: Are cruises all-inclusive?

Celebrity Cruises destinations

Celebrity Cruises can take you all over the world, from Alaska to Asia, the Mediterranean to Mexico, and other places in between. And for every destination, there are just as many options for trip length. Sail to the Bahamas for three nights, around Australia for nine or enjoy a transpacific cruise to Tahiti for 18.

» Learn more: Best credit cards for cruises

Just like with most other cruise lines, price depends on the destination and duration of the trip. A 12-night cruise in New Zealand, for example, might be $943 per person, while a four-night cruise to the Bahamas could be $259. The final cost depends on the cabin you choose, of course. On that Bahamas cruise, an interior room may be as low as $259, but a room with a veranda costs $399 and if you opt to book The Retreat, the price tag is a whopping $2,096.

Learn more : How much does a Caribbean cruise cost?

What’s included in the price?

Most Celebrity Cruises offer two booking options: Cruise Only or All Included. With Cruise Only, you can expect the following for no extra cost:

Accommodations.

Entertainment, including theater and live music.

Room service (anytime for Retreat bookings, breakfast only for all other rooms).

If you opt for the All Included package, you also get:

Basic Wi-Fi.

Classic Drinks Package. 

» Learn more : The best cruise lines

As of fall 2023, there will be 16 Celebrity Cruises ships in the line’s fleet, including three smaller expedition ships that sail only to the Galapagos Islands. But one of the best according to some Celebrity Cruises reviews may be the Celebrity Apex, which offers itineraries from Portugal to Egypt to Scandinavia. Between the spa, 29 restaurants, two-story villa-style cabins and a photo-ready pool deck, it’s certainly a contender.

What is the newest Celebrity Cruises ship?

The newest ship, the Celebrity Ascent, sets sail out of South Florida in November and may be the poshest ship in the fleet. An Edge Series ship that’s already won numerous awards, it will start by sailing to the Caribbean before cruising to Europe and will feature more expansive views, at least 30 dining options, live entertainment, a full spa and even a rooftop garden.

» Learn more: The pros and cons of cruises

The six tiers of status in the Captain’s Club rewards program are, in order from lowest level to highest level:

» Learn more : How much luggage can you take on a cruise?

How to earn Captain’s Club points

Points are earned based on the category of your cabin (larger more expensive cabins earn more points) and the length of your cruise. So the more you spend, the more you earn. For example, you could earn anywhere from two to 24 points per night just based on the suite you book.

Power Up Points

In addition to sailing, you can earn more points through Power Up Points. You will have to sign-up for the program, then Celebrity will email you with opportunities to participate via sharing social media posts or taking surveys. You’ll get one Club Point for every 10 Power Up Points you earn, which will automatically be added to your Captain’s Club account.

Celebrity Cruises Visa Signature Card

The Celebrity Cruises Visa Signature Card also offers a way to earn MyCruise points that can be redeemed for Celebrity cruises, upgrades, and onboard credits. Sign up and score 25,000 bonus points after making at least $1,000 in purchases in the first 90 days of your account opening.

» Learn more: The best travel credit cards right now

How to redeem Captain's Club points

How you redeem your Captain’s Club points will depend on what you’re redeeming them for. For discounts on drinks packages, you’ll have to pre-pay before your cruise starts by calling 800-760-0654, while dining discounts will be taken onboard. But many benefits can be viewed and managed from your Captain’s Club account.

Note that because Celebrity Cruises is part of the Royal Caribbean family, status reciprocity exists across the two brands, meaning your status and benefits will be acknowledged on either line you’re currently cruising with whether you earned status with Captain’s Club or Royal Caribbean's Crown & Anchor Society.

» Learn more: Royal Caribbean vs. Carnival

Wi-Fi is available on all ships except for the Galapagos Expedition cruises, but you’ll pay for it: Basic and Premium Wi-Fi packages are available, though cost varies.

Various drinks packages are available on Celebrity Cruises, from a Zero-Proof nonalcoholic package that includes tea, coffee and smoothies for $30 per day, a Classic Drinks Package that starts at $89 per day and includes alcoholic drinks up to $10, to a Premium Package that includes drinks that cost up to $17 and costs $109+ per day.

For most Celebrity sailings, proof of vaccination against COVID or a negative test aren’t required. There are a few exceptions when traveling to destinations with strict regulations, so check with Celebrity before booking to find out.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

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1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

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1.5x-2x Earn unlimited 2 points for every $1 spent on travel and dining purchases and unlimited 1.5 points for every $1 spent on all other purchases.

60,000 Receive 60,000 online bonus points - a $600 value - after you make at least $4,000 in purchases in the first 90 days of account opening.

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Visa for Vietnam?

By gerry1.10 , August 21, 2023 in Celebrity Cruises

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Hi everyone

Anybody has experienced obtaining a visa for Vietnam on board with Celebrity?

There will be a stop (only one) in Vietnam on the November cruise from Tokyo to Singapore. I know I need to have a visa to enter Vietnam but I am prepared to stay on the ship in lieu of obtaining a visa should I not be able to obtain one  on board? Will be able to do that?

I have also read that cruise passengers can obtain a "loose-leaf" visa on arrival but apparently that is no longer available? Anybody who has recently cruised to Vietnam please share your experience on the subject.

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https://vietnamembassy-usa.org/consular/visa-application-process

Um, if OP is from Canada, the US site will be of little help

Normally if a visa is required to visit a cruise port, you would be denied boarding if you didn't have it. Just staying on board is not an option. As soon as the ship enters territorial waters, you are in that country. 

There is a recent thread on the Asia ports of call forum about Vietnam visas that may be useful 

https://boards.cruisecritic.com/topic/2942001-visa-in-vietnam/

Visa for Vietnam and Thailand has always been done onboard for a small fee usually $5-10 US

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Earn mycruise ® points.

2 MyCruise points for every $1 spent on qualifying purchases with Celebrity Cruises ® and our sister brand, Royal Caribbean ® .

1 MyCruise point for every $1 spent on all other purchases.

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25,000 bonus points after making at least $1,000 in purchases in the first 90 days of your account opening. Valued at $250 onboard credit.

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Redeem your points toward cruise upgrades & discounts, cruise vacations, onboard credits to use anyway you'd like — specialty restaurants, shore excursions, in the shops or at the spa

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Enjoy no annual fee and no foreign transaction fees while earning MyCruise® rewards toward onboard credit, cruise discounts, upgrades and cruise vacations.

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• Celebrity Cruises

Visa requirements in Vietnam/Thailand

By shipmate13 , October 12, 2023 in Celebrity Cruises

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We are scheduled to cruise on board Celebrity Solstice this November from Singapore to Thailand, Vietnam and ending in Hong Kong.  I have read you need a visa to visit Vietnam and then I read you don't if in-transit cruise guest to want to go ashore on tours or individually.  If anyone has recently cruised there, could you please let me know which is correct.  I search many websites and each one gives something different.  I appreciate any assistance. .

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Would suggest you check on your Roll Call as it is generally discussed and debated. 

You also may wish to view this thread.   Where this is posted from the daily.

I qualify as "cruised there" but unfortunately, not recently.    Back then, a visa was "processed" by the ship (Princess in our case).  The cost was something like $25 or $30.  We literally did nothing beyond pay the fee. 

The following is quoted from the Celebrity site.  Unfortunately it doesn't name Vietnam specifically, so not definitive.  Perhaps contact Celebrity.  

"In some ports where visas may be required and may be purchased in-transit, the ship personnel will assist each guest to secure a visa and charge the guests' onboard account a one-time nominal fee. These visa fees include a small processing charge by the local representative."

Take a look at this post - most recent information I have seen.

2 hours ago, Jim_Iain said: Would suggest you check on your Roll Call as it is generally discussed and debated.    You also may wish to view this thread.   Where this is posted from the daily.    

this was posted by me in 2020. We‘ll be doing a similar cruise again in December and we have been informed that Celebrity will no longer provide the visa!

2 hours ago, shipmate13 said: We are scheduled to cruise on board Celebrity Solstice this November from Singapore to Thailand, Vietnam and ending in Hong Kong.  I have read you need a visa to visit Vietnam and then I read you don't if in-transit cruise guest to want to go ashore on tours or individually.  If anyone has recently cruised there, could you please let me know which is correct.  I search many websites and each one gives something different.  I appreciate any assistance. .

we‘ll be doing this cruise again in December. US citizens require an e-visa. Easy to do online.

You need a visa to visit Vietnam. I don't know if the cruise line provides any assistance in getting one but our river cruise did not. Our cruise line advised that we were not eligible for an e-visa based on the fact that we were entering Vietnam at a river port instead of a land crossing. You may be able to get an e-visa. 

Missusdubbya

38 minutes ago, Miaminice said: we‘ll be doing this cruise again in December. US citizens require an e-visa. Easy to do online.

Exactly this and visa website for Vietnam is  https://visa.mofa.gov.vn/Homepage.aspx

The e-visa seems to be the easiest approach if you are eligible.  This is the link -

https://evisa.xuatnhapcanh.gov.vn/web/guest/trang-chu-ttdt

• 2 weeks later...

Here is the problem I found in this website, when I have to list the location where we are leaving from, which is Hanoi, it is not listed in the drop down menu to chose from nor is the Cai Lan Port which also is not listed in the drop down menu to complete this visa form.  

I called Celebrity and they told me they do not do visa for passengers and that it is our responsibility.  I have sent a message to support from the site you listed and have yet heard from them.

15 minutes ago, shipmate13 said: Here is the problem I found in this website, when I have to list the location where we are leaving from, which is Hanoi, it is not listed in the drop down menu to chose from nor is the Cai Lan Port which also is not listed in the drop down menu to complete this visa form.   I called Celebrity and they told me they do not do visa for passengers and that it is our responsibility.  I have sent a message to support from the site you listed and have yet heard from them.

Whether you need a visa depends on your nationality. US citizens do need a visa for Vietnam.

Ha Long Bay is normally the port for Hanoi. Cai Lan is one port used in Ha Long Bay, the more common one is the Ha Long International Cruise Port. Both are a part of the Hon Gai Seaport complex. The list below of the seaport complexes where the ports Celebrity uses are located comes from an email they sent out to people on an upcoming sailing.

You can see the full text below. There are helpful links there.

• Ho Chi Minh (Vung Tau Seaport)
• Chan May (Chan May Seaport)
• Nha Trang (Nha Trang Seaport)
• Ha Long Bay (Hon Gai Seaport)
• Da Nang (Da Nang Seaport)

You are a life saver!!!.   I cannot thank you enough for providing me with this information.  What did you put for city providence when you completed your evisa???

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Celebrity Cruises Visa Signature review: Earn points and discounts towards your next voyage

While cruise tourism took a major hit during the pandemic, it’s bounced back recently. According to a recent report by the Cruise Lines International Association , passenger volume is forecasted to increase to 120% of 2019 levels in 2024.

If you’re an avid cruiser, the right credit card could help offset your costs when you set sail. The Celebrity Cruises Visa Signature® card is one option worth considering if you’re looking to earn rewards from your voyages. Here’s what to know about this card, its features, perks, and who it’s best for.

Celebrity Cruises Visa Signature card

Annual fee : $0

Welcome offer : Earn 25,000 MyCruise bonus points after spending $1,000 in the first three months

Rewards : 2x points on qualifying Celebrity Cruises and Royal Caribbean purchases, 1x points on everything else

More details : 10,000 point annual anniversary bonus when you spend at least $10,000 per year, 10% discount on premium beverage packages and private shore excursions, no foreign transaction fees

The Celebrity Cruises Visa Signature has a variable APR ranging from 18.24% to 28.24%. The APR you get will depend on your credit history and other factors.

This card doesn’t have an annual fee , so you won’t need to worry about offsetting a yearly cost by using its benefits or earning rewards.

Welcome offer

The Celebrity Cruises Visa Signature is issued by Bank of America and offers a solid welcome bonus. New card members can earn 25,000 MyCruise bonus points after spending $1,000 in the first three months. The bonus is worth $250 in onboard credits, which could help offset expenses on an upcoming trip.

Alternatively, you can use your 25,000 MyCruise bonus points for a companion fare on a 3- or 4-night Royal Caribbean cruise or a room upgrade on a qualifying Royal Caribbean cruise (up to $500 value).

Intro offer

The Celebrity Cruises Visa Signature doesn’t offer an introductory 0% APR offer . The card’s regular APR kicks in immediately.

Rewards rate

2x points on qualifying Celebrity Cruises and Royal Caribbean purchases

1x points on everything else

How to earn rewards

Perhaps unsurprisingly, you can maximize your rewards by spending on Celebrity Cruise purchases. Those purchases will net you 2x points per $1 spent. But the card also lets you earn 2x points when you spend with its sister brand, Royal Caribbean. This flexibility is useful if you cruise with both lines.

All other purchases will net you 1x points per $1 spent, though you won’t earn rewards for balance transfers or cash advances.

How to redeem rewards

You can redeem your MyCruise rewards for upcoming voyages, cabin upgrades, companion fares, on-shore excursions, or onboard amenities like dining, drinks, and spa visits.

Additional benefits

Frequent cruisers can put this card’s other notable perks to good use. Cardholders that spend at least $10,000 annually will earn a 10,000 anniversary bonus each year. You can also receive a 10% discount on premium beverage packages and private shore excursions.

You won’t pay foreign transaction fees as a Celebrity Cruises Visa Signature cardholder, which can help you keep more cash in your pocket if you often travel internationally. Additional card benefits are relatively standard and include $0 fraud liability, account alerts, digital wallet accessibility, and free FICO scores via mobile app.

Who is the Celebrity Cruises Visa Signature best for?

This card is best for travelers who enjoy cruises and are particularly loyal to Celebrity or Royal Caribbean. If you prefer traveling on land or frequent another cruise line, it’s likely not the best option for your wallet.

But those who love these brands and take cruises fairly frequently could benefit from earning this card’s welcome offer, rewards, and discounts — especially considering the fact that this card doesn’t charge an annual fee.

Celebrity Cruises Visa Signature pros

No annual fee or foreign transaction fees

Option to earn a welcome bonus

Increased rewards for Celebrity Cruise and Royal Caribbean spending

Discounts on cruise amenities

Celebrity Cruises Visa Signature cons

Regular APR applies immediately

Can’t use rewards for general travel expenses

Maximum rewards rate is only 2x points

Upgrades are subject to availability

Where can you use Celebrity Cruises Visa Signature?

As its name indicates, this is a Visa card. Since Visa cards are accepted in over 200 global territories and countries, you can use your card almost anywhere.

How to make a Celebrity Cruises Visa Signature payment

You can pay your monthly bill through the following channels:

Online by logging into the mobile app or website

By phone: 800.236.6497

By mail: PO Box 15019 Wilmington, DE 19850-5019

In person at a local Bank of America branch

Celebrity Cruises Visa Signature customer service info

If you have questions or concerns about your card, you can reach the Bank of America customer service team through your Celebrity Cruise Visa Signature online dashboard or via phone at 1.757.677.4701. Representatives are available for phone calls 24/7.

Alternative cards to consider

The Celebrity Cruises Visa Signature may be right for you if you enjoy cruise tourism and are loyal to the Celebrity and Royal Caribbean brands. That said, it’s not the best card for everyone. These alternative travel cards could work if it doesn’t sound like the right option for you.

United Gateway℠ Card

Why we like it : If you prefer traveling by air and are a loyal United customer, the United Gateway card is worth considering. This card features a welcome bonus: Earn 20,000 points after spending $1,000 in the first three months. You’ll also earn 2x miles on United purchases, on local transit and commuting, and at gas stations; and 1x miles on other purchases.

This card is well-suited for occasional United flyers, and it has a $0 annual fee.

Capital One Venture Rewards Credit Card

Why we like it : The Capital One Venture Rewards Credit Card is another great option if you’re looking for a card that could help you offset more general travel purchases. As a new cardholder, you can earn 75,000 bonus miles after spending $4,000 in the first 90 days.

This card’s reward structure is also fairly straightforward compared to some competitors. You’ll earn 5x miles on hotel and rental car purchases through Capital One Travel and 2x miles on everything else. You can redeem your rewards for trips through Capital One Travel, travel with over 15 partners, gift cards, merchandise, and more. The Capital One Venture Rewards card has a $95 annual fee.

Chase Sapphire Preferred Card

Why we like it : The Chase Sapphire Preferred Card is very popular, and with good reason. Cardmembers can earn a 60,000-point welcome bonus after spending $4,000 in the first three months. Those 60,000 points are worth 25% more when redeemed for travel through Chase.

Besides a generous welcome offer, you’ll earn 5x points on travel purchases in the Chase portal (excluding hotel purchases that qualify for this card’s annual $50 hotel credit); 3x points on restaurant, online grocery store, and select streaming service purchases; 2x on general travel purchases; and 1x on everything else. This card has a $95 annual fee.

This article was edited by Alicia Hahn

Editorial Disclosure: The information in this article has not been reviewed or approved by any advertiser. The details on financial products, including card rates and fees, are accurate as of the publish date. All products or services are presented without warranty. Check the bank’s website for the most current information. This site doesn't include all currently available offers.

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The information for the Bank of America Celebrity Cruises® Visa Signature® Credit Card has been collected independently by U.S. News and the card is not currently available on the site. The information has not been reviewed or provided by the card issuer and it is accurate as of the date posted.

Bank of America Celebrity Cruises® Visa Signature® Credit Card

The Bank of America Celebrity Cruises® Visa Signature® Credit Card could be a fit for avid cruisers, but a more flexible travel card might have more benefits and higher-earning potential.

Credit Needed

Good/Excellent

Rewards Rate

2X Points per dollar spent on qualifying purchases with Celebrity Cruises and sister brands, Royal Caribbean and Azamara

The welcome offer only requires making your first purchase within the first 90 days after opening the account .

There is no foreign transaction fee on this card, making it a good one to use for international cruise itineraries.

Only cruise-related spending offers a bonus rewards rate.

Cardholders who make a late payment may have to pay a penalty annual percentage rate which is up to 29.99%.

Redemption options are limited to cruise uses such as onboard credits, stateroom upgrades and discounts.

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Your trust is important to us. To earn it, we conduct a rigorous, unbiased analysis with a transparent methodology, and maintain strict editorial standards and independence.

Bank of America Celebrity Cruises® Visa Signature® Credit Card Summary

With the Bank of America Celebrity Cruises® Visa Signature® Credit Card rewards program, you receive two points for every dollar spent with Celebrity Cruises and Royal Caribbean Cruises, as well as one point per dollar spent on all other purchases using the card. There’s a $0 annual fee and you’ll get a welcome offer of 10,000 in MyCruise® points (valued at $250 as an onboard credit).

• Rates and Fees
• Highlights from Issuer
• Issuer Name Bank of America
• Credit Needed Good/Excellent
• Annual Fee $0
• Regular APR 17.99% - 27.99% variable
• Penalty APR Up to 29.99%
• Balance Transfer Fee 10 or 3% of the amount of each transaction, whichever is greater
• Cash Advance Fee Direct Deposit and Check Cash Advances: Either $10 or 3% of the amount of each transaction, whichever is greater ATM, Over-the-Counter, Same-Day Online and Cash Equivalent Cash Advances: Either $10 or 5% of the amount of each transaction, whichever is greater Overdraft Protection Cash Advance: $12 for each transaction

Is the Bank of America Celebrity Cruises® Visa Signature® Credit Card Right for Me?

Yes, if you:

• Are a frequent cruiser who favors Celebrity and Royal Caribbean.
• Enjoy upgrading your cruise experience using rewards.
• Don’t plan on missing payments.

Tips for Using the Bank of America Celebrity Cruises® Visa Signature® Credit Card

Ideally, you’ll open this card when you’re ready to book a cruise with Celebrity or Royal Caribbean. That way, you can earn the welcome offer (worth $250 in onboard credit) and score the bonus earnings on your booking. Because there are no other bonus rewards offered, you may want to use another card that has a higher base rate for other purchase types.

Editor's Take

Avid cruisers loyal to Celebrity and Royal Caribbean lines can use this card to earn MyCruise® points that they can put toward making their vacation even better. We like that it has no foreign transaction fee, so it’s good to take with you when you’re hopping islands or countries. However, if you’re not going on at least one or two sailings per year, you might be better served by a general rewards card that offers flexible redemption options and multiple bonus categories.

Current Welcome Offers 

New cardholders earn 10,000 MyCruise® bonus points, worth $250 in onboard credit, after your first purchase within the first 90 days after opening the account .

How to Maximize Rewards With Bank of America Celebrity Cruises® Visa Signature® Credit Card

You will earn two MyCruise® points per dollar spent with Celebrity Cruises or Royal Caribbean using the Bank of America Celebrity Cruises® Visa Signature® Credit Card. All other purchases earn one point per dollar.

It’s a good idea to use this card to pay for cruises with participating cruise lines, and in any spending categories that you’re not already getting higher bonus rates from other cards. Then, once you’re at sea, you can redeem your points to level up your vacation with room upgrades, onboard credits, dining in specialty restaurants, shore excursions, spa treatments and more.

Comparing the Bank of America Celebrity Cruises® Visa Signature® Credit Card With Other Credit Cards

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Cruise Ships Visiting Halong Bay: Port of Call and Visa Requirements

• Requirements to Enter the Mainland
• How to Get from the International Cruise Ports to the Local Ports
• How to Book a Halong Bay Tour and For How Long?
• Diamond Princess Cruise
• Azamara Cruise
• Celebrity Cruise
• Holland America Line
• Seabourn Cruises
• Norwegian Cruise Line
• Crystal Cruises
• Silversea Cruises

For traveler’s dropping in on Halong Bay on an international cruise there is limited time to make the most out of their trip. Visitors on international cruises should be clued up on everything they can do to make their overnight stay go smoothly. To help save time, we’ve gathered all the essential information that travelers need to get all the boring bits out of the way so that the fun can begin!

Most foreigners require a visa or other official permit to enter the Vietnamese mainland. This can be applied for by the individual themselves or via the cruise operator. It’s easier to allow your cruise operator to apply for your permit for you and this is usually done at no additional cost.

Foreigners also need to be registered with the local police authority to stay overnight in Halong Bay. Travelers need not worry about this if they are taking a Halong Bay cruise whilst there, as the local cruise operator will register you. Cruise operators need their passengers’ passport numbers and international cruise ship information (if applicable).

Tip: Check out our visa exemption page for a full list of visa requirements to Vietnam and Halong bay.

There are currently four possible ports where international cruise liners dock:

• Van Hai Port
• Cai Lan Port
• Vinashin Port
• Halong International Cruise Port

From these ports it may be possible for your Halong cruise operator to pick you up by shuttle bus. The distance from the international port to the local ports is around 30 minutes on average.

If the weather is good, it may be possible for the cruise operator to send a small boat to pick up guests from the international cruise port.

Travelers should contact their Halong cruise operator to arrange a transfer from the international cruise port. Be aware that transfers may be charged as an additional fee outside of your cabin price.

If a transfer isn’t available, tourists can make use of the taxis that usually stay around the entrance of the port. When taking a taxi in Vietnam always make sure the taxi driver uses the taxi meter.

To book a Halong Bay tour, tourists should book in advance online through a Halong cruise operator’s website or via a comparison website. Alternatively they can also contact the operator directly by email or phone. It’s highly recommended that visitors book in advance as tours and cruises may become fully booked if left to the last minute.

If it’s not possible to book a cruise in advance, we still recommend booking online even if you are physically in Halong Bay. This is because there is a risk of being scammed or overcharged if you try to book in person at one of the ports in Halong Bay.

Tourists can book a day cruise or 2 day 1 night cruise which should enable them to see enough of Halong Bay and get back to the international cruise ship in time.

Whether a day trip or a 2 day 1 night cruise is the best option is down to how long the individual’s international cruise is in port. If you can stretch to do a 2 day 1 night cruise we would strongly recommend doing so as this gives you enough time to truly experience a stay in Halong Bay.

If you cannot stay overnight in Halong Bay, choose your day trip carefully and make sure it gives you enough time to return to the international cruise ship.

What International Cruises Visit in Halong Bay?

Diamond Princess Cruise visits Halong Bay as a port of call on many of their Asia Cruises, stopping at Cai Lan Port. In 2020, they will be visiting Halong Bay on the Southeast Asia Lunar New Year itinerary, starting on January 20th, 2020. This is a 15 day cruise, starting and ending in Tokyo.

The Diamond Princess is an award-winning Japanese cruise line where guests can experience true luxury at sea. Everything from the freshly prepared sashimi to traditional Japanese baths is executed perfectly on this cruise. The staff are accommodating, offering traditional Japanese hospitality at all times. The ship has 7 different types of cabin, with varying levels of luxury, and for guests with limited mobility there are also wheelchair accessible cabins. In terms of dining, they serve a range of cuisines including Italian and Japanese, and guests can also benefit from the 24hr room service.

There is a casino, gym, spa and sports facility onboard for those that like to keep themselves entertained. The Diamond Princess also has a great entertainment program, with an outdoor cinema, clubs and a theater that stages musical productions.

Azamara Cruise typically visits Halong Bay for a total of 29 hours, from 08:00 a.m on day 1 to 01:00 p.m. on day 2. At Halong Bay the Azamara will either dock at Cai Lan Port or ferry passengers into Bai Chay Tourist Wharf on smaller boats.

Azamara emphasizes immersive travel, aiming to take its guests deeper into the places they visit, with more overnight stays at smaller and less busy ports. They wish to give their guests the opportunity to see their destination ports authentically from the locals’ perspective with excursions run by local tour operators that focus on immersing the guests in local arts, culture and history. Azamara’s ships are also slightly smaller, allowing them to travel closer to interesting ports of call where larger cruise ships cannot go. Azamara’s accommodation aims to give guests a high level of comfort and a feeling of exclusivity.

This cruise line is perfect for those who wish to get up close and personal with local culture in the destination ports.

Celebrity include Halong Bay on many of their Asia itineraries, often paired with ports in Japan, Taiwan and Thailand. The Celebrity Cruise ship typically docks in Cai Lan Port* 1 although this is subject to change.

Celebrity Cruise is an award-winning luxury cruise line, with a beautiful fleet of wonderfully designed ships. Their accommodation is modern, elegant and welcoming. With their ‘over-the-top’ amenities Celebrity aims to exceed its guests expectations. Celebrity offer premium level service, with a crew member for every 2 guests, they aim to cater to your every whim.

Celebrity also offers an exceptional dining experience, with outstanding food crafted by a michelin-star chef and world-class wines served by experienced sommeliers.

For those who wish to fully unwind and relax, there are spas onboard, as well as a fitness center with classes. Other activities on Celebrity Cruise include a Hot Glass Class where guests can learn to blow their own glass creations, a contemporary art gallery, basketball, ping pong, golf and a galleria where guests can shop ‘til they drop.

This cruise is a great choice for families, as they have a unique Camp at Sea program, where children are kept entertained with activities in art, culinary, recreation or S.T.E.M that are run by professional youth counselors.

• More info: https://www.celebritycruises.com/int/ports/hanoi
• *1 (Still valid as of Oct, 2023)

Holland America Line make port in Halong Bay on several of their ‘Far East’ cruises, often in combination with cruises that make port in China and Japan, before heading to Da Nang. Holland America usually drop their passengers off at Bai Chay Port.

Holland America Line’s cruises offer a traditional approach to cruising. Onboard they have a beautiful selection of elegant bars and lounges with consistently good entertainment options. Entertainment options are varied but include the ships’ Music Walk which has four different performance venues where guests can enjoy live rock’n’ roll, classical or blues music, or theatrical performances.

Aside from musical entertainment, Holland America also runs a Microsoft Windows Digital workshop, meditation classes and a book club. They also have a special partnership with BBC Earth, meaning that there are many programs and classes offered that are focused on the amazing wildlife and landscape that guests see on their cruise.

There are a number of specialty dining options for passengers to choose from with cuisine ranging from Italian, seafood to Asian Fusion.

The usual demographic who travel on Holland American Line cruises are solo-travelers, families, and older couples. Holland America has good wheelchair access which is great for those who have limited mobility. The kids club makes Holland America a great choice for families.

Seabourn Cruises are an intimate, ultra-luxury cruise line. It visits Halong Bay on several of its Asia-focused cruises such as the 7-Day Pearls of Vietnam Cruise and the 14-Day Thailand and Vietnam cruise. Halong Bay also features on many of Seabourn’s famous round-the-world cruises.

As an official partner of UNESCO, Seabourn Cruises often have UNESCO World Heritage Sites or sites of interest as its destination ports, which may be why Halong Bay features so regularly on its itineraries! Due to this partnership, Seabourn’s excursions often include a special guest who is an expert who can give more information on the excursion. This could be a historian, archaeologist or other academic.

Seabourn also run ‘Seabourn Conversations’ where guest speakers join the cruise to talk about one of the destinations and its culture. Whilst in Halong Bay, Seabourn has five of their own organized tours for its passengers to choose from.

The cruising experience on Seabourn is more intimate as it has a higher crew to passenger ratio than many other cruises. The service is ultra-luxury but relaxed and less formal than other cruises. Luxury and comfort are the most important values on this cruise.

Seabourn also stands out from other cruises as absolutely all dining and drinks are included in the cabin fare, including those requested through their 24-hr room service. Whilst enjoying the exceptional dining experience on Seabourn Cruises, passengers might notice the partnership with acclaimed restaurateur Thomas Keller, who has developed some divine dishes for guests to try.

While at sea, guests can make the most of the onboard spa, with mindfulness, meditation and yoga classes, go shopping, play some card games in the Card Room, or spend time in the casino.

Norwegian Cruise Line anchors in Bai Chay Ferry Terminal as part of many of it’s Southeast Asia cruise itineraries, which usually include Thailand, Cambodia, Singapore and Hong Kong.

Norwegian prides itself on giving it’s guest a ‘freestyle’ type of cruising, offering them more freedom to pick and choose what they want to do on their trip. On Norwegian Cruise Lines families can make their cruise experience their own.

Accommodation on Norwegian Cruise Line is luxurious, spacious and very comfortable. The most expensive cabins come with a 24/7 concierge and butler service to give guests an extra special exclusive experience.

The dining experience on Norwegian is as flexible as their cruise style. Passengers may dress how they feel comfortable and enjoy the kind of food they fancy on any particular day, this may be: Western food, Asian Fusion, buffet or any of the specialty dining restaurants (although these are not included in the cabin fare).

Onboard there is a spa and thermal suite and for entertainment, a choice of broadway shows, a magic show and a variety of clubs including a jazz club and comedy club!

Guests of Crystal Cruises enjoy an unrivalled ultra-luxury 6-star cruise experience, and this is why Crystal is chosen by so many savvy world-travelers. The ships in the Crystal fleet are elegantly designed to feel friendly and intimate while maintaining a luxurious atmosphere, they also have the highest space to guest ratio of any cruise ship around.

The award-winning Crystal Cruises offer unparalleled service to guests, aiming to give them the experience of absolute exclusivity.

Dining onboard is always a pleasure as there many specialty restaurants serving Italian, Brazilian and Chinese food. The food is prepared by an army of talented chefs trained by world-renowned Japanese chef, Nobu. Passengers say the food is excellent and the service is superb.

For onboard entertainment, there are lavish Broadway style musicals and cabarets as well as karaoke and a ballroom. Crystal cruises also offer enrichment programs that can teach their passengers a skill for life, such as a new language or maybe some tai chi. At times there are onboard lectures about interesting topics. Other entertainment options include an onboard driving range and indoor gym and spa.

Silversea Cruises dock in Tuan Chau port when visiting Halong Bay, where they offer their own 4-star cruise onboard a Silversea Junk ship.

Silversea are the largest all-inclusive ultra-luxury cruise line in the world! This cruise line prides themselves on their personalised service, where staff they aim to anticipate their guests’ needs before the guest even knows it themself. There is a staff-to-guest ratio of almost 1:1 which is practically unheard of and helps them to really go the extra-mile to please guests.

The ships are smaller and more intimate and all accommodation options are suite-rooms with ocean views and include butler service. It’s impossible not to feel like royalty when staying with Silversea.

They give a traditional cruising experience with a focus on fine dining, luxurious accommodation, premium service, and fun activities and entertainment. Dining options on this cruise are Italian, seafood and steak, Thai, French and Japanese. Silversea ships have a selection of bars and cafes onboard, as well as a casino, a card room and library.

Silverseas’ facilities also include an activity center for children and fitness and wellness options such as a pool, running track, gym and spa.

Potential passengers should be aware that Silversea Cruises are a relatively formal cruise line and have smart dress codes enforced in the evenings.

Questions and Answers (16)

Does Celebrity Solstice offer shuttle transportation from Cai Lan port to the entrance of the port or it is a short stroll to the entry? Thanks

@Miho, Thank you for contacting us. Celebrity Solstice does not offer shuttle service from Cai Lan port to the port. So if you book the cruise with us we will arrange a private car to pick you up from Cai Lan port to the cruise pier. May I know the date and time of Celebrity Solstice arrival? So we can send you our best cruise. Looking forward to hearing from you. Sincerely, Harzel  

I”m trying to apply for e-visa for my travels on Azamara Onward. I cannot find Halong Bay. I called the cruise line they said either Cai Lan or Bai Chay but they are not listed?

Hello, Most cruises now dock at either Hon Gai or the Halong International Cruise Port. Therefore, you can select 'Hon Gai' as your port of entry for your cruise ship.

https://evisa.xuatnhapcanh.gov.vn

I am arriving on the Celebrity Solstice in Jan 24 at the Celebrity website mentions Cai Lan port however I am trying to apply for a Vietnam visa and it asks for you to select an "allowed to entry through checkpoint" however Ha Long or Cai Lan are not listed as seaports. Any suggestions?

Hello Sarah, For the e-visa application for Halong Bay, only Hon Gai port is listed. Kindly check with your cruise operator to determine which port they will dock at.

Hello, We will arrive at Ha Long Bay on 3/4/2024 via Seabourn Encore. Do you know what port Seabourn will be docking at? Could you recommend a half-day tour of Ha Long Bay, pick up at the port? Thank you.

@A. VU, Sorry we have no idea of the exact port that Seabourn Encore will dock at. Please check again with your cruise organizer. There are 3 international cruise ports in Halong which are Cai Lan, Ha Long International Cruise Port (Sunworld Port), and Tuan Chau Port. However, Halong International Cruise Port and Tuan Chau are the only 2 ports offering Halong Bay cruise trips currently. Besides, the pickup service is only available for those starting from Hanoi. From Halong, you can take a taxi to get to the port. It is better if you provide the port and arrival time so that we can suggest the day cruise accordingly. Looking forward to hearing from you. Regards,

We arrive at Cai Lan port on a Celebrity cruise ship and want to go to Sun World. What is the best way to get there?

@Charlene, It is around 15 minutes from Cai Lan Port to Sun World by car. In our opinion, the best way is to take a taxi. You can refer to some brands such as Mai Linh Taxi, Bai Chay Taxi, Thanh Cong Taxi, Sao Mai, Phu Binh Taxi, etc.

We arrive at Cai Lan port at around 11.30am on Feb 17th 2024 on a Celebrity cruise ship and would like to book a boat trip around Halong Bay for several hours on that day. Could you recommend any boat trip operators that we could contact please? Thankyou

@Shirley Ledger, Kindly note that it takes you around 20 - 30 minutes from Cai Lan Port to Halong Cruise Port or Tuan Chau Port. As your arrival time is 11:30, we suggest you book Alova Day Cruise departing from Tuan Chau Pier at around 12:15 - 12:30 pm. We offer a day tour at the cost of $60/person including lunch. Please get back to us if this works for you. Regards,

can you walk from the celebrity cruise in chi lan bay to the main gate and how long is it.

#Lynn, Celebrity Cruise usually docks at Cai Lan Port which is around 15 minutes from Halong International Cruise Port and 20 minutes from Tuan Chau Port by car. You need to check the port of Halong cruise and take a taxi to get there. Regards,

I will be on Celebrity Solstice cruise to Halong Bay that docks at Cai Lan Port and I am booking a local cruise on Halong Bay. My local cruise will pick me up but I need to give the pick up location - should I say Cai Lan Port or Halong International Port? And how do I go from Cai Lan to Halong Int. Port? Thanks. Sandra Jeanne - [email protected]

@Sandra, If your cruise docks at Cai Lan Port and your local cruise offers pick-up service, you can tell them your location wherever you want, either Cai Lan or Halong Port. From Cai Lan, you can take a taxi to get to Halong International Port. It takes you around 20 - 25 minutes. Regards,

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