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Seabourn Club cruise loyalty program: Everything you need to know

Staying loyal to Seabourn brings some big rewards.

The luxury cruise line has one of the most generous frequent cruiser programs of any brand, offering its most loyal passengers such truly stellar perks as free cruises upon hitting certain milestones.

Dubbed the Seabourn Club, the six-tier loyalty program also rewards frequent cruisers with discounts on cruises, shore excursions and premium wines, and it offers such alluring freebies as complimentary massages at onboard spas. The more you sail, the more you get.

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The Seabourn Club loyalty program is particularly notable when compared to the loyalty programs of many rival luxury lines. Typically, luxury lines (and other small cruise lines) have relatively modest loyalty programs, if they have a loyalty program at all. Many luxury lines have a loyalty program with just one tier. So a six-tier program with a robust array of perks for a line such as Seabourn is impressive.

Ways to earn

The Seabourn Club point-earning system is relatively straightforward. In most cases, members earn one point for every day they sail on a Seabourn vessel. The only exception is for passengers staying in top penthouse and premium suite accommodations, who earn two points for every day they sail. In addition, members earn one point for every night they are on one of the line's pre- or post-cruise land-based excursions known as Seabourn Journeys.

There is also one final, bonus way to earn points. Members will get one additional point for every $500 they spend on onboard or pre-cruise online purchases for things like spa treatments. The number of extra points that members can earn this way is limited to one for every day they sail.

Program tiers and benefits

There are six tiers to the Seabourn Club program:

• Member (1 to 19 points)
• Silver Member (20 to 69 points)
• Gold Member (70 to 139 points)
• Platinum Member (140 to 249 points)
• Diamond Member (250 to 649 points)
• Diamond Elite Member (650-plus points)

Typically, lower tiers of cruise line loyalty programs offer few valuable rewards. However, the Seabourn Club loyalty program brings one great perk for all members right from its very first tier: a 5% discount on cruises booked on board a ship. Given that many Seabourn accommodations can cost $1,000 a day or more, this is a perk that can save you hundreds of dollars even on a relatively short cruise.

The Seabourn Club's initial tier, the Member tier, also brings special savings on select voyages, advance communication of special offers and invitations to special events and receptions on board ships, plus a few more minor things.

Related: A beginner's guide to picking a cruise line

The valuable perks just get better from there. Upon reaching the Silver Member tier, members will get the choice of one of the following perks on every sailing:

• A 10% discount on shore excursions
• A 10% discount on premium wine and spirits
• A complimentary, two-hour internet package
• 20 minutes of complimentary telephone calls
• A complimentary Signature massage
• A complimentary day in the Spa Serene area
• A complimentary bag of laundry

Upon reaching the Gold Member and Platinum Member tiers of the program, members get two or three of the above perks, respectively — and some of the perks are enhanced. The savings on premium wines and spirits jump to 15% and 20%, respectively, at the Gold and Platinum level, for instance. The shore excursion discount rises to 15% at the Platinum tier.

At higher tiers, the telephone minute allowances also increase, as does the complimentary internet package allowance.

At the Platinum level, members get access to a dedicated Seabourn Club concierge in advance of their sailing who can help with arrangements. They also get a 15% discount on luggage shipping services (Gold members get a shipping services discount of 10%).

Reaching the first few tiers of the program isn't all that difficult. It takes just one cruise to reach the initial Member tier. Reaching the Silver Member and Gold Member tiers would take just a handful of cruises if you do a few longer cruises or stay in top suites.

Related: A beginner's guide to cruise line loyalty programs

With a requirement of 140 points, the Platinum tier of the Seabourn Club loyalty program is a bit harder to reach. It would take 20 seven-night cruises to reach Platinum, assuming you spend no extra money on your sailing (to get those bonus points) and don't stay in top suites.

That said, many Seabourn cruisers gravitate to voyages that are longer than just seven nights. If, like many Seabourn cruisers, you book a mix of sailings that are 10 to 20 days or more and spend a modest amount on board for extras, you could hit the Platinum tier in fewer than 10 cruises even without staying in top suites.

The elite level that makes a difference

We are big fans of the Seabourn Club at all its tier levels. This is a very solid cruise loyalty program. However, the tier level that really starts knocking it out of the park is the Diamond Member level.

At the Diamond Member level, members get all the perk choices on every cruise, and in many cases, the perks are even further enhanced. Plus, there are a couple of all-new perks at the Diamond Member level. Specifically, Diamond members will receive:

• A 15% discount on shore excursions
• A 25% discount on premium wine and spirits
• Unlimited, complimentary internet
• 40 minutes of complimentary telephone calling
• Complimentary laundry and pressing
• Daily delivery of your preferred newspaper
• Priority embarkation

In addition, Diamond members get access to a dedicated Seabourn Club concierge in advance of their sailing who can help with arrangements and a 20% discount on luggage shipping services.

The breadth of all the above is one reason we give high marks to the Seabourn loyalty program.

Related: The best credit cards for booking cruises

The only downside of the Diamond Member level of the Seabourn Club loyalty program is that it can take quite some time for a member to attain it. With a requirement of 250 points, the Diamond tier is a level that would take 36 seven-night cruises to reach, assuming you spend no extra money on your sailings (to get those bonus points) and don't stay in top suites.

That said, as noted above, many Seabourn cruisers opt for longer sailings, and with some extra onboard spending thrown in (which will get you those bonus points) and a few stays in suites, you could reach Diamond level after far fewer voyages.

Best elite perk

The very best elite perk that Seabourn offers its Seabourn Club members, by far, are the free cruises that come with achieving certain milestones in total number of days sailed with the line (more on that in a moment). It's not something that is a part of the tier system that we have been discussing above, and it is such a huge reward offer that it deserves its own section.

As for the best elite perk within the Seabourn Club's regular tier structure, we are partial to the disembarkation/embarkation transfer to and from the ship that comes with the program's top Diamond Elite Member tier. As long as you are within a 50-mile limit, the line will send a car to pick you up and bring you to your ship and then take you from your ship to wherever you are going at the end of a cruise. What a nice touch.

At the Diamond Elite Member level, members also get a $100 spa credit every time they sail, complimentary dry cleaning and a few other perks in addition to all the rewards that come with Diamond Member-level status.

Related: Inside the most expensive luxury ship ever

Just be warned that reaching Diamond Elite Member status takes a lot of cruising with the line. With a requirement of 650 points, it would take you 93 seven-night sailings to reach Diamond Elite Member status, assuming you don't spend much on board when sailing and don't book top suites.

Note that, as is often the case with cruise line loyalty programs, Seabourn customers do not have to requalify for status each year. Seabourn Club members keep their points at the end of each year and continue to accrue points indefinitely. That means that someone who hits Diamond Elite Member status will remain at that top tier level forever (or until Seabourn makes a change to the program).

Such "forever status" is one of the great allures of cruise line frequent cruiser programs. Many airline frequent flyer programs, by contrast, require loyalty members to requalify for status each year.

Milestone Cruise Awards

In addition to all the perks of the six-tier loyalty program discussed above, Seabourn rewards its most loyal passengers with what it calls Milestone Cruise Awards. These are free cruises that the line offers members for every 140 to 250 days they sail with the line.

This is how it works: For each day you sail on a Seabourn ship, you will earn one "sailed day" with Seabourn, and the line will keep track of these in your account. Once your account reaches 140 sailed days, you can redeem them for a complimentary cruise of up to seven days. Alternatively, you can continue to accrue sailed days until you reach 250 and redeem them for a complimentary cruise of up to 14 days.

Once you redeem sailed days for a complimentary cruise, they are removed from your account. However, you can continue accruing more sailed days toward another free cruise in the future.

Seabourn is one of just a handful of cruise lines that offers free cruises to its most loyal customers. Royal Caribbean and Norwegian Cruise Line are two others.

In addition to free cruises, Seabourn's Milestone Awards program also brings recognition in one other very classy way. As Seabourn regulars hit various milestones in total days sailed, they are recognized at a special onboard event with a gift from Tiffany & Co.

The onboard recognition comes at the following milestones:

• 100 sailed days
• 200 sailed days
• 500 sailed days
• 1,000 sailed days
• 1,500 sailed days
• 2,000 sailed days
• 2,500 sailed days

Bottom line

Seabourn treats its most loyal customers right. The more you sail with the line, the more you will be rewarded with truly valuable perks.

There is no cruise perk that we can think of that is more valuable than a free cruise, and Seabourn hands out free cruises to its most loyal customers at regular intervals. That's something nearly no other line does (Royal Caribbean is one of few others that makes this a habit ; Norwegian Cruise Line only awards a free cruise to top customers once, when they first hit the top Ambassador level).

We also love the little touches that Seabourn extends to its most loyal customers, like the Tiffany & Co. milestone gifts. Bravo, Seabourn.

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Cruise Ships Visiting Halong Bay: Port of Call and Visa Requirements

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• Diamond Princess Cruise
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For traveler’s dropping in on Halong Bay on an international cruise there is limited time to make the most out of their trip. Visitors on international cruises should be clued up on everything they can do to make their overnight stay go smoothly. To help save time, we’ve gathered all the essential information that travelers need to get all the boring bits out of the way so that the fun can begin!

Most foreigners require a visa or other official permit to enter the Vietnamese mainland. This can be applied for by the individual themselves or via the cruise operator. It’s easier to allow your cruise operator to apply for your permit for you and this is usually done at no additional cost.

Foreigners also need to be registered with the local police authority to stay overnight in Halong Bay. Travelers need not worry about this if they are taking a Halong Bay cruise whilst there, as the local cruise operator will register you. Cruise operators need their passengers’ passport numbers and international cruise ship information (if applicable).

Tip: Check out our visa exemption page for a full list of visa requirements to Vietnam and Halong bay.

There are currently four possible ports where international cruise liners dock:

• Van Hai Port
• Cai Lan Port
• Vinashin Port
• Halong International Cruise Port

From these ports it may be possible for your Halong cruise operator to pick you up by shuttle bus. The distance from the international port to the local ports is around 30 minutes on average.

If the weather is good, it may be possible for the cruise operator to send a small boat to pick up guests from the international cruise port.

Travelers should contact their Halong cruise operator to arrange a transfer from the international cruise port. Be aware that transfers may be charged as an additional fee outside of your cabin price.

If a transfer isn’t available, tourists can make use of the taxis that usually stay around the entrance of the port. When taking a taxi in Vietnam always make sure the taxi driver uses the taxi meter.

To book a Halong Bay tour, tourists should book in advance online through a Halong cruise operator’s website or via a comparison website. Alternatively they can also contact the operator directly by email or phone. It’s highly recommended that visitors book in advance as tours and cruises may become fully booked if left to the last minute.

If it’s not possible to book a cruise in advance, we still recommend booking online even if you are physically in Halong Bay. This is because there is a risk of being scammed or overcharged if you try to book in person at one of the ports in Halong Bay.

Tourists can book a day cruise or 2 day 1 night cruise which should enable them to see enough of Halong Bay and get back to the international cruise ship in time.

Whether a day trip or a 2 day 1 night cruise is the best option is down to how long the individual’s international cruise is in port. If you can stretch to do a 2 day 1 night cruise we would strongly recommend doing so as this gives you enough time to truly experience a stay in Halong Bay.

If you cannot stay overnight in Halong Bay, choose your day trip carefully and make sure it gives you enough time to return to the international cruise ship.

What International Cruises Visit in Halong Bay?

Diamond Princess Cruise visits Halong Bay as a port of call on many of their Asia Cruises, stopping at Cai Lan Port. In 2020, they will be visiting Halong Bay on the Southeast Asia Lunar New Year itinerary, starting on January 20th, 2020. This is a 15 day cruise, starting and ending in Tokyo.

The Diamond Princess is an award-winning Japanese cruise line where guests can experience true luxury at sea. Everything from the freshly prepared sashimi to traditional Japanese baths is executed perfectly on this cruise. The staff are accommodating, offering traditional Japanese hospitality at all times. The ship has 7 different types of cabin, with varying levels of luxury, and for guests with limited mobility there are also wheelchair accessible cabins. In terms of dining, they serve a range of cuisines including Italian and Japanese, and guests can also benefit from the 24hr room service.

There is a casino, gym, spa and sports facility onboard for those that like to keep themselves entertained. The Diamond Princess also has a great entertainment program, with an outdoor cinema, clubs and a theater that stages musical productions.

Azamara Cruise typically visits Halong Bay for a total of 29 hours, from 08:00 a.m on day 1 to 01:00 p.m. on day 2. At Halong Bay the Azamara will either dock at Cai Lan Port or ferry passengers into Bai Chay Tourist Wharf on smaller boats.

Azamara emphasizes immersive travel, aiming to take its guests deeper into the places they visit, with more overnight stays at smaller and less busy ports. They wish to give their guests the opportunity to see their destination ports authentically from the locals’ perspective with excursions run by local tour operators that focus on immersing the guests in local arts, culture and history. Azamara’s ships are also slightly smaller, allowing them to travel closer to interesting ports of call where larger cruise ships cannot go. Azamara’s accommodation aims to give guests a high level of comfort and a feeling of exclusivity.

This cruise line is perfect for those who wish to get up close and personal with local culture in the destination ports.

Celebrity include Halong Bay on many of their Asia itineraries, often paired with ports in Japan, Taiwan and Thailand. The Celebrity Cruise ship typically docks in Cai Lan Port* 1 although this is subject to change.

Celebrity Cruise is an award-winning luxury cruise line, with a beautiful fleet of wonderfully designed ships. Their accommodation is modern, elegant and welcoming. With their ‘over-the-top’ amenities Celebrity aims to exceed its guests expectations. Celebrity offer premium level service, with a crew member for every 2 guests, they aim to cater to your every whim.

Celebrity also offers an exceptional dining experience, with outstanding food crafted by a michelin-star chef and world-class wines served by experienced sommeliers.

For those who wish to fully unwind and relax, there are spas onboard, as well as a fitness center with classes. Other activities on Celebrity Cruise include a Hot Glass Class where guests can learn to blow their own glass creations, a contemporary art gallery, basketball, ping pong, golf and a galleria where guests can shop ‘til they drop.

This cruise is a great choice for families, as they have a unique Camp at Sea program, where children are kept entertained with activities in art, culinary, recreation or S.T.E.M that are run by professional youth counselors.

• More info: https://www.celebritycruises.com/int/ports/hanoi
• *1 (Still valid as of Oct, 2023)

Holland America Line make port in Halong Bay on several of their ‘Far East’ cruises, often in combination with cruises that make port in China and Japan, before heading to Da Nang. Holland America usually drop their passengers off at Bai Chay Port.

Holland America Line’s cruises offer a traditional approach to cruising. Onboard they have a beautiful selection of elegant bars and lounges with consistently good entertainment options. Entertainment options are varied but include the ships’ Music Walk which has four different performance venues where guests can enjoy live rock’n’ roll, classical or blues music, or theatrical performances.

Aside from musical entertainment, Holland America also runs a Microsoft Windows Digital workshop, meditation classes and a book club. They also have a special partnership with BBC Earth, meaning that there are many programs and classes offered that are focused on the amazing wildlife and landscape that guests see on their cruise.

There are a number of specialty dining options for passengers to choose from with cuisine ranging from Italian, seafood to Asian Fusion.

The usual demographic who travel on Holland American Line cruises are solo-travelers, families, and older couples. Holland America has good wheelchair access which is great for those who have limited mobility. The kids club makes Holland America a great choice for families.

Seabourn Cruises are an intimate, ultra-luxury cruise line. It visits Halong Bay on several of its Asia-focused cruises such as the 7-Day Pearls of Vietnam Cruise and the 14-Day Thailand and Vietnam cruise. Halong Bay also features on many of Seabourn’s famous round-the-world cruises.

As an official partner of UNESCO, Seabourn Cruises often have UNESCO World Heritage Sites or sites of interest as its destination ports, which may be why Halong Bay features so regularly on its itineraries! Due to this partnership, Seabourn’s excursions often include a special guest who is an expert who can give more information on the excursion. This could be a historian, archaeologist or other academic.

Seabourn also run ‘Seabourn Conversations’ where guest speakers join the cruise to talk about one of the destinations and its culture. Whilst in Halong Bay, Seabourn has five of their own organized tours for its passengers to choose from.

The cruising experience on Seabourn is more intimate as it has a higher crew to passenger ratio than many other cruises. The service is ultra-luxury but relaxed and less formal than other cruises. Luxury and comfort are the most important values on this cruise.

Seabourn also stands out from other cruises as absolutely all dining and drinks are included in the cabin fare, including those requested through their 24-hr room service. Whilst enjoying the exceptional dining experience on Seabourn Cruises, passengers might notice the partnership with acclaimed restaurateur Thomas Keller, who has developed some divine dishes for guests to try.

While at sea, guests can make the most of the onboard spa, with mindfulness, meditation and yoga classes, go shopping, play some card games in the Card Room, or spend time in the casino.

Norwegian Cruise Line anchors in Bai Chay Ferry Terminal as part of many of it’s Southeast Asia cruise itineraries, which usually include Thailand, Cambodia, Singapore and Hong Kong.

Norwegian prides itself on giving it’s guest a ‘freestyle’ type of cruising, offering them more freedom to pick and choose what they want to do on their trip. On Norwegian Cruise Lines families can make their cruise experience their own.

Accommodation on Norwegian Cruise Line is luxurious, spacious and very comfortable. The most expensive cabins come with a 24/7 concierge and butler service to give guests an extra special exclusive experience.

The dining experience on Norwegian is as flexible as their cruise style. Passengers may dress how they feel comfortable and enjoy the kind of food they fancy on any particular day, this may be: Western food, Asian Fusion, buffet or any of the specialty dining restaurants (although these are not included in the cabin fare).

Onboard there is a spa and thermal suite and for entertainment, a choice of broadway shows, a magic show and a variety of clubs including a jazz club and comedy club!

Guests of Crystal Cruises enjoy an unrivalled ultra-luxury 6-star cruise experience, and this is why Crystal is chosen by so many savvy world-travelers. The ships in the Crystal fleet are elegantly designed to feel friendly and intimate while maintaining a luxurious atmosphere, they also have the highest space to guest ratio of any cruise ship around.

The award-winning Crystal Cruises offer unparalleled service to guests, aiming to give them the experience of absolute exclusivity.

Dining onboard is always a pleasure as there many specialty restaurants serving Italian, Brazilian and Chinese food. The food is prepared by an army of talented chefs trained by world-renowned Japanese chef, Nobu. Passengers say the food is excellent and the service is superb.

For onboard entertainment, there are lavish Broadway style musicals and cabarets as well as karaoke and a ballroom. Crystal cruises also offer enrichment programs that can teach their passengers a skill for life, such as a new language or maybe some tai chi. At times there are onboard lectures about interesting topics. Other entertainment options include an onboard driving range and indoor gym and spa.

Silversea Cruises dock in Tuan Chau port when visiting Halong Bay, where they offer their own 4-star cruise onboard a Silversea Junk ship.

Silversea are the largest all-inclusive ultra-luxury cruise line in the world! This cruise line prides themselves on their personalised service, where staff they aim to anticipate their guests’ needs before the guest even knows it themself. There is a staff-to-guest ratio of almost 1:1 which is practically unheard of and helps them to really go the extra-mile to please guests.

The ships are smaller and more intimate and all accommodation options are suite-rooms with ocean views and include butler service. It’s impossible not to feel like royalty when staying with Silversea.

They give a traditional cruising experience with a focus on fine dining, luxurious accommodation, premium service, and fun activities and entertainment. Dining options on this cruise are Italian, seafood and steak, Thai, French and Japanese. Silversea ships have a selection of bars and cafes onboard, as well as a casino, a card room and library.

Silverseas’ facilities also include an activity center for children and fitness and wellness options such as a pool, running track, gym and spa.

Potential passengers should be aware that Silversea Cruises are a relatively formal cruise line and have smart dress codes enforced in the evenings.

Questions and Answers (16)

Does Celebrity Solstice offer shuttle transportation from Cai Lan port to the entrance of the port or it is a short stroll to the entry? Thanks

@Miho, Thank you for contacting us. Celebrity Solstice does not offer shuttle service from Cai Lan port to the port. So if you book the cruise with us we will arrange a private car to pick you up from Cai Lan port to the cruise pier. May I know the date and time of Celebrity Solstice arrival? So we can send you our best cruise. Looking forward to hearing from you. Sincerely, Harzel  

I”m trying to apply for e-visa for my travels on Azamara Onward. I cannot find Halong Bay. I called the cruise line they said either Cai Lan or Bai Chay but they are not listed?

Hello, Most cruises now dock at either Hon Gai or the Halong International Cruise Port. Therefore, you can select 'Hon Gai' as your port of entry for your cruise ship.

https://evisa.xuatnhapcanh.gov.vn

I am arriving on the Celebrity Solstice in Jan 24 at the Celebrity website mentions Cai Lan port however I am trying to apply for a Vietnam visa and it asks for you to select an "allowed to entry through checkpoint" however Ha Long or Cai Lan are not listed as seaports. Any suggestions?

Hello Sarah, For the e-visa application for Halong Bay, only Hon Gai port is listed. Kindly check with your cruise operator to determine which port they will dock at.

Hello, We will arrive at Ha Long Bay on 3/4/2024 via Seabourn Encore. Do you know what port Seabourn will be docking at? Could you recommend a half-day tour of Ha Long Bay, pick up at the port? Thank you.

@A. VU, Sorry we have no idea of the exact port that Seabourn Encore will dock at. Please check again with your cruise organizer. There are 3 international cruise ports in Halong which are Cai Lan, Ha Long International Cruise Port (Sunworld Port), and Tuan Chau Port. However, Halong International Cruise Port and Tuan Chau are the only 2 ports offering Halong Bay cruise trips currently. Besides, the pickup service is only available for those starting from Hanoi. From Halong, you can take a taxi to get to the port. It is better if you provide the port and arrival time so that we can suggest the day cruise accordingly. Looking forward to hearing from you. Regards,

We arrive at Cai Lan port on a Celebrity cruise ship and want to go to Sun World. What is the best way to get there?

@Charlene, It is around 15 minutes from Cai Lan Port to Sun World by car. In our opinion, the best way is to take a taxi. You can refer to some brands such as Mai Linh Taxi, Bai Chay Taxi, Thanh Cong Taxi, Sao Mai, Phu Binh Taxi, etc.

We arrive at Cai Lan port at around 11.30am on Feb 17th 2024 on a Celebrity cruise ship and would like to book a boat trip around Halong Bay for several hours on that day. Could you recommend any boat trip operators that we could contact please? Thankyou

@Shirley Ledger, Kindly note that it takes you around 20 - 30 minutes from Cai Lan Port to Halong Cruise Port or Tuan Chau Port. As your arrival time is 11:30, we suggest you book Alova Day Cruise departing from Tuan Chau Pier at around 12:15 - 12:30 pm. We offer a day tour at the cost of $60/person including lunch. Please get back to us if this works for you. Regards,

can you walk from the celebrity cruise in chi lan bay to the main gate and how long is it.

#Lynn, Celebrity Cruise usually docks at Cai Lan Port which is around 15 minutes from Halong International Cruise Port and 20 minutes from Tuan Chau Port by car. You need to check the port of Halong cruise and take a taxi to get there. Regards,

I will be on Celebrity Solstice cruise to Halong Bay that docks at Cai Lan Port and I am booking a local cruise on Halong Bay. My local cruise will pick me up but I need to give the pick up location - should I say Cai Lan Port or Halong International Port? And how do I go from Cai Lan to Halong Int. Port? Thanks. Sandra Jeanne - [email protected]

@Sandra, If your cruise docks at Cai Lan Port and your local cruise offers pick-up service, you can tell them your location wherever you want, either Cai Lan or Halong Port. From Cai Lan, you can take a taxi to get to Halong International Port. It takes you around 20 - 25 minutes. Regards,

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Congratulations on your upcoming Seabourn cruise and thank you for selecting The Cruise Web! Here you will find important information to assist you in your preparations to your cruise vacations:

NOTICE : Health and safety protocols, guest conduct rules, vaccination requirements and regional travel restrictions are fast evolving, vary by cruise line, ship, destination and travel supplier, and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, itineraries, protocols and/or restrictions. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice.

Each traveler is responsible for ensuring their compliance with all passport, visa, vaccination and/or other entry/exit requirements and payment of any charges, fees, duties, taxes or assessments related to your travel.

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Visa for Papua New Guinea

By kej1 , January 13 in Seabourn Cruise Line

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We are on a 30 day expedition cruise which includes a number of stops in Papua New Guinea.  USA citizens need a Visa.  In the past ( pre Covid) on a trip to West Africa where many countries required Visas most were handled on board by Seabourn for a fee.  Does anyone know if this will be the case?  I haven’t been able to get an answer from Seabourn or our TA.  We can get one ourselves but it’s so much easier to get on board.

Thank you in advance if you know the answer although I realize this itinerary is new to Seabourn.

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I have been doing some research on visa for PNG also. One thing I learned from another post is that visa is only good for 6 months from approval so be careful not to get started too soon. Like you I have had trouble getting answers from Seabourn other than to use a visa service.

On 1/13/2024 at 10:42 PM, kej1 said: We are on a 30 day expedition cruise which includes a number of stops in Papua New Guinea.  USA citizens need a Visa.  In the past ( pre Covid) on a trip to West Africa where many countries required Visas most were handled on board by Seabourn for a fee.  Does anyone know if this will be the case?  I haven’t been able to get an answer from Seabourn or our TA.  We can get one ourselves but it’s so much easier to get on board. Thank you in advance if you know the answer although I realize this itinerary is new to Seabourn.

Usual Seabourn embarrassing "no reply for weeks" policy I see. Not sure how they can be that bad and get away with it

highplanesdrifters

FWIW on our Silversea expedition to PNG last year we did not need a visa.

Take a look at  Papua New Guinea International Travel Information (state.gov)

You do need a visa. Papua New Guinea is listed as a Level 3 - Reconsider Travel Risk destination. Check the wording of your Travel Insurance. If you find a company that will provide coverage in a Level 3 country please post the link. I couldn't find one and so scrapped plans for a cruise.

Thank you to all for your input and good to know visa wasn’t required for Silversea in PNG.  

But, I  continue to get different answers on the visa questions - depends on who I’m talking to at Seabourn - nobody seems to know.  So it concerns me.  They sent me to an outside visa service and they said needed for PNG and Niue.   They also said visas on arrival were required for several of our stops.  I went back to Seabourn to confirm they would handle the visas on arrival as they had done on our west Africa trip and they said no, then another person said they weren’t sure, another said maybe.    My TA has been given mixed answers as well.  I have a local visa service in San Francisco my company uses when we are traveling and it requires visas.  I’ve been using them for years for business so I have a call into them and will likely just bite the bullet and get the visas I may need.   I just can’t believe I can’t get a straight answer from Seabourn.  I know they state it’s up to the passenger but I’d hope they would be able to at least say yes or no.  And given they handled the visas in many cases in the past……

On the travel insurance I will double check but from what I read and what they told my TA I believe it’s covered but thank you for bringing it to my attention.  Allianz is who ours is with fir this trip.  

7 hours ago, kej1 said: Thank you to all for your input and good to know visa wasn’t required for Silversea in PNG.     But, I  continue to get different answers on the visa questions - depends on who I’m talking to at Seabourn - nobody seems to know.  So it concerns me.  They sent me to an outside visa service and they said needed for PNG and Niue.   They also said visas on arrival were required for several of our stops.  I went back to Seabourn to confirm they would handle the visas on arrival as they had done on our west Africa trip and they said no, then another person said they weren’t sure, another said maybe.    My TA has been given mixed answers as well.  I have a local visa service in San Francisco my company uses when we are traveling and it requires visas.  I’ve been using them for years for business so I have a call into them and will likely just bite the bullet and get the visas I may need.   I just can’t believe I can’t get a straight answer from Seabourn.  I know they state it’s up to the passenger but I’d hope they would be able to at least say yes or no.  And given they handled the visas in many cases in the past……   On the travel insurance I will double check but from what I read and what they told my TA I believe it’s covered but thank you for bringing it to my attention.  Allianz is who ours is with fir this trip.    

How terribly frustrating.  Please keep us posted.

I usually don’t bother with Seabourn or visa services until I have established the need for a visa or not. I begin with the official site of the country. Try  https://www.papuanewguinea.travel/usa  .

If you still have doubts the contact information for your embassy in the country is listed. I drop them an email or give them a call. When contacting a Canadian embassy I have found them to be responsive and helpful, not only with visa information but also security concerns. With a level 3 designation I would definitely contact them. 

Thank you for your reply.  I started with the US State Dept site.  Looked at the various country websites and then called Seabourn to see if they would issue on board and that’s where the run around started!  I only did this as on our west Africa trip 2019/2020 Seabourn took care of some of the visas on the ship for a fee which is always easier.  Subsequently my TA has received multiple answers too.  Most recently told no visas were needed which is contrary to what she’d been told previously.  So perhaps being handled as it was for highplainsdrifter on Silversea.    

I have looked at the PNG visa website and what I will do is call them Monday to clarify on New Guinea at least as we are making multiple stops and we don’t want to be left on the ship!   if I learn something definitive I’ll post in case others want to know.

I’m just a little surprised that nobody is concerned that PNG is at level 3 interns of US and Canadian government warnings and that travel insurance may be nullified. I have looked at my Allianz policy and it is very specific. I would not be covered. 

On 1/20/2024 at 7:02 AM, Dusko said: I’m just a little surprised that nobody is concerned that PNG is at level 3 interns of US and Canadian government warnings and that travel insurance may be nullified. I have looked at my Allianz policy and it is very specific. I would not be covered. 

I don't think you will ever get close to any dangerous zone, most likely small ports and a few very safe excursions. I wouldn't worry about that.

2 hours ago, Khareef said: I don't think you will ever get close to any dangerous zone, most likely small ports and a few very safe excursions. I wouldn't worry about that.

1 hour ago, highplanesdrifters said: I second.

I also think the same and I think your Embassy will concur but that’s not the point. If I were to have a medical incident while in PNG I would not be covered by my health insurance simply because I was in a level 3 country. I checked with my insurers. Maybe worth a call?

On 1/19/2024 at 6:28 PM, sfvoyage said: Below is the information provided by Seabourn yesterday for the particular voyage sailing on May 15, 2024:   The following information is provided as a courtesy and specific to a national of the USA for voyage P435.   Papua New Guinea - Yes, Visa Required - Guests will fill out a form on board and ship staff will submit it to the port agents in PNG.   Micronesia - No Visa Required. Guam - No, Visa Required. Solomon Islands -  No, Visa Required

Sfovoyage, thank you for the information.  I have not received this in my several attempts to clarify with Seabourn.  Can you let me know how you found this out?  Who you spoke with?  I want to make sure the same holds true for our cruise which ends as yours begins.  I assume it would but after all the various answers I’d like to confirm,  thanks so much!

2 minutes ago, kej1 said: Sfovoyage, thank you for the information.  I have not received this in my several attempts to clarify with Seabourn.  Can you let me know how you found this out?  Who you spoke with?  I want to make sure the same holds true for our cruise which ends as yours begins.  I assume it would but after all the various answers I’d like to confirm,  thanks so much!

The information is from Seabourn's documentation department, which is usually the ultimate resource for visas and related paperwork.  Next time you talk to Seabourn, you can tell them to get the answer from this department.  Let me know what you find out!

On 1/21/2024 at 11:24 AM, sfvoyage said: The information is from Seabourn's documentation department, which is usually the ultimate resource for visas and related paperwork.  Next time you talk to Seabourn, you can tell them to get the answer from this department.  Let me know what you find out!

I spoke to Seabourn today.  First call was a bust.  I called back and got a very good “ concierge” who did some checking with the document group and got back to me with the same feedback sfvoyage provided.  For all US citizens we will fill out some forms and Seabourn will take care of the Visas for Papua New Guinea.  Thank you again to sfvoyage for your information!  Now it’s double confirmed!

On 1/19/2024 at 9:28 PM, sfvoyage said: Below is the information provided by Seabourn yesterday for the particular voyage sailing on May 15, 2024:   The following information is provided as a courtesy and specific to a national of the USA for voyage P435.   Papua New Guinea - Yes, Visa Required - Guests will fill out a form on board and ship staff will submit it to the port agents in PNG.   Micronesia - No Visa Required. Guam - No, Visa Required. Solomon Islands -  No, Visa Required

Thanks for the info, we are on the 5/15/24 cruise also. Do you have any information on the time the charter flight to Sydney departs Honiara, Guadalcanal (if you end your cruise in Honiara)? I hope it's later in the day so we can visit some of the WW2 battle sites. Thanks

I might book that cruise myself, I was first looking at the Papeete-Sydney  but 7 sea days on a 17 days journey seems just too long and boring. The  Papua New Guinea itinerary seems way better as there is a port pretty much every day.

3 hours ago, BillK400 said: Thanks for the info, we are on the 5/15/24 cruise also. Do you have any information on the time the charter flight to Sydney departs Honiara, Guadalcanal (if you end your cruise in Honiara)? I hope it's later in the day so we can visit some of the WW2 battle sites. Thanks

The info I got:  QF301 dep HIR 8:00, arr SYD 13:10

While this is subject to change, obviously, I wouldn't count on having any time on 29th May to explore Honiara before the charter flight.

3 hours ago, Khareef said: I was first looking at the Papeete-Sydney  but 7 sea days on a 17 days journey seems just too long and boring.

I agree.  The expedition ships are designed for expedition voyages - hence repositioning voyages on the 2 ships are priced much lower.

For me, sea days and expedition ships are not compatible.  I go on Venture and Pursuit for expedition voyages, and for other voyages with more sea days and non expedition-type ports, I go on the regular ships with more space, regular Seabourn entertainment and activity options, and more dining options.

5 hours ago, sfvoyage said:   The info I got:  QF301 dep HIR 8:00, arr SYD 13:10   While this is subject to change, obviously, I wouldn't count on having any time on 29th May to explore Honiara before the charter flight.

No time to see anything plus we will  need to get up very early to catch an 8 am flight!

Thanks for all the info. I have been trying to clarify this too for this cruise and have found only conflicting info. This is best info to date. Best I can confirm no advance visas are required for this cruise but couldn’t confirm PNG. Appreciate your effort.

On 1/23/2024 at 3:07 AM, kej1 said: I spoke to Seabourn today.  First call was a bust.  I called back and got a very good “ concierge” who did some checking with the document group and got back to me with the same feedback sfvoyage provided.  For all US citizens we will fill out some forms and Seabourn will take care of the Visas for Papua New Guinea.  Thank you again to sfvoyage for your information!  Now it’s double confirmed!

You mean before the ships set sails or during the sailing?

2 hours ago, Khareef said: You mean before the ships set sails or during the sailing?

Khareef, the paperwork is to be completed on board.  At least that’s what I was told for our trip from Papeete to Guam.  ( two legs, the second starting in Guadalcanal ( Honaria).  I hope that helps. If you want to call to verify ask the concierge to speak to a supervisor in the documents group.  The regular person in documents said must be done in advance but when questioned asked a supervisor to get the answer I had as well as sfovoyage.

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Platinum Destinations ® Vacations Platinum Destinations ® Vacations (“PDV”) benefits are valid only for new bookings made with participating suppliers through American Express Travel. Participating suppliers and PDV benefits are subject to change. Benefits cannot be combined with other offers unless indicated. Benefits are valid only for eligible U.S. Consumer and Business Platinum and Centurion ® Card Members (Delta SkyMiles ® Platinum Card Members are not eligible). PDV bookings must be made using the eligible Card and eligible Card Member must be traveling on the itinerary booked. PDV-eligible Card Members that are Membership Rewards program-enrolled will receive one (1) extra Membership Reward ® point per eligible dollar spent on PDV bookings; separate airfare and other charges associated with PDV bookings are not eligible. Extra points will be credited to the Card Member’s Membership Rewards account within 8-12 weeks after completion of the PDV travel. For more information visit membershiprewards.com/terms.

Membership Rewards Program Terms and Conditions for the Membership Rewards ® program apply. Visit membershiprewards.com/terms for more information. Participating partners and available rewards are subject to change without notice.

The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo .

American Express Travel Related Services Company, Inc. is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our Travel Consultants. For more information visit www.americanexpress.com/travelterms .

California CST#1022318; Washington UBI#600-469-694

• Seabourn Cruise Line

Visa on arrival at Sihanoukville Cambodia

By Northernroots , February 12 in Seabourn Cruise Line

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Northernroots

Reading UK gov advice I started the application process for a E visa.  Apparently this is not suitable for cruise ship passengers, for those who have cruised with Seabourn do they organise this en masse and charge individually?

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1 hour ago, Northernroots said: Reading UK gov advice I started the application process for a E visa.  Apparently this is not suitable for cruise ship passengers, for those who have cruised with Seabourn do they organise this en masse and charge individually?

Charged $40 each onboard two weeks ago

Many thanks for your reply, most helpful

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Seabourn Unveils 2025-26 Cruise Line-Up

S eabourn has unveiled its lineup of 2025-26 cruises, which includes several new itineraries in Japan, the Caribbean, Southeast Asia and the Islands of Hawaii .

From September 2025 through March 2026, Seabourn ’s four ships—Seabourn Ovation, Seabourn Encore, Seabourn Quest and Seabourn Sojourn—will visit 105 destinations in more than 40 countries during 72 itineraries. Trips range from seven to 22 days in length and can be combined to create even more immersive journeys. Travelers can also add on pre- and post-cruise trips.

New for fall of 2025, Seabourn will offer autumn foliage cruises in Japan aboard Seabourn Quest. The ship will circumnavigate the Japanese archipelago, making maiden calls on all four main islands.

The cruise line is also sending Seabourn Ovation and Seabourn Sojourn to the Caribbean , where the ships will sail new itineraries from San Juan, St. Maarten, Miami and Barbados.

Seabourn Encore, meanwhile, will return to Southeast Asia to offer 14-day cruises that include overnight stays in Ho Chi Minh City. Seabourn Sojourn will offer holiday sailings around the Hawaiian Islands.

“This collection of extraordinary voyages invites guests to become immersed in an ocean of ultra-luxury, personalized service and discovery, exploring hidden gems and staying longer in iconic ports with overnight stays," says Natalya Leahy, president of Seabourn. “Our carefully curated itineraries will provide our guests with unforgettable ‘Seabourn Moments’ as they sail the high seas in Seabourn’s ultra-luxury style."