travel consultant meaning

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Definition of a travel consultant.

Planning a trip? A travel consultant can help you make the most of your experience. A travel consultant has the expertise to create a customized itinerary for a unique, memorable vacation.

What Is a Travel Consultant?

Travel consultants assess clients' wants and needs, and can provide information about the best travel options. They work at understanding their clients so that they can build long-term relationships. Travel consultants work with hotels, airlines, as well as other venues to get the best prices for their clients. It's their job to attend to every detail so that travelers will have an enjoyable, problem-free experience. The average annual salary for a travel consultant is $40,372, but it can vary, according to geographic location, experience and other factors. Consultants often get industry perks, including commissions and free or discounted travel, which can offset relatively low salaries.

Travel Agent or Travel Consultant?

In decades past, the services of a travel agent were necessary to get airline tickets, book a cruise or create an itinerary for a vacation or business trip. The internet changed all that. With numerous booking sites and the ability for consumers to contact hospitality providers directly, the need for travel agents has dwindled. Still, a travel agent is helpful when you know what you want and you'd like someone else to make the arrangements. A travel agent is a salesperson who earns commissions from the hotels, resorts and entertainment venues booked for clients. Airlines no longer pay commissions to travel agents, which is a big factor in the declining need for travel agency services.

The average salary for a travel agent is $42,696 a year. There are no formal education requirements to get into the business. Some community colleges offer one-year certificate programs or two-year associate's degrees that will prepare you for the job. Online courses are available too; just make sure to do your research before enrolling so you understand what you'll be getting and what it will cost.

A travel consultant does not just fulfill a client's orders. As travelers are increasingly looking for customized and boutique experiences, the role of a travel consultant is to use their extensive knowledge of travel opportunities and their understanding of their clients to create a trip that's memorable and unique. If your passion is volunteerism, if you want luxury travel or you're seeking a one-of-a-kind adventure, a travel consultant can help you plan a trip that caters to your needs.

A travel consultant can also serve as an advocate should problems arise on a trip. If flights are cancelled, for example, a travel consultant can use industry connections to re-book a flight so the client does not have to stand in long lines of disgruntled passengers who need to make their own arrangements.

What's a Travel Manager?

A travel manager works for an organization and handles travel arrangement for employees. Travel manager responsibilities can include the administration of travel policies and guidelines, budgeting and utilization analysis. Corporate travel managers advise employees about travel requirements such as passports, visas and any special conditions. Typically, a bachelor's degree is required. Salaries usually range from $76,608 to $107, 022 per year, depending on geographic location, experience and other factors.

GDS: A Travel Industry Essential

GDS stands for Global Distribution System. It's specialized computer software that provides information on airline travel. GDS is more sophisticated than an airline booking site, as it not only provides flight times and costs of carriers, but also information on the aircraft, the classes of seating and other details. GDS is not for use by the public. In fact, you must have an accreditation number in order to log in, which you can get only after completing extensive training. The International Air Transport Association (IATA) offers a variety of online training courses for GDS.

GDS job descriptions are posted by companies that book high volumes of air travel. Because GDS is a complex system, it is not worthwhile to use it for individual or small numbers of bookings.

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Denise Dayton is a a freelance writer who specializes in business, education and technology. She has written for eHow.com, Library Journal, The Searcher, Bureau of Education and Research, and corporate clients.

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Travel Consultant Job Description

Travel consultants provide suggestions for travel arrangements and then proceed to make those plans upon confirmation that clients would like to purchase the package. Most travel consultants require a deposit before they work to secure reservations.

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Travel Consultant Job Description Template

We are looking for a well-traveled and insightful travel consultant to advise on and plan business and vacation itineraries. The travel consultant should meet with clients to determine their needs, and then select the most appropriate options given time and budget constraints. You should also inform clients of cancellation procedures and any applicable penalties.

To ensure success as a travel consultant, you should plan arrangements in accordance with clients' mobility and medical requirements. An outstanding travel consultant will monitor and tend to all queries within short turnaround times.

Travel Consultant Responsibilities:

• Responding to inquiries about our company's services and offerings.
• Determining each client's requirements, including destinations, length of stay, and transit time.
• Ensuring that clients pay the deposit before you commence with bookings.
• Informing clients about the cancellation policy, including salient dates and all penalties.
• Ascertaining and adhering to the available budget.
• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
• Securing accommodation that is best suited to the budget and location of choice.
• Planning excursions based on each client's needs and interests.
• Accounting for mobility and medical needs during each phase of the trip planning process.

Travel Consultant Requirements:

• High school diploma or equivalent.
• Qualification in tourism or similar is preferred.
• Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
• Computer literate, with exceptional desktop research and professional writing skills.
• Top-notch interpersonal skills, including communication, respect, and empathy.
• Ability to source the best quotes.
• A knack for delivering multiple outputs within tight turnaround times, as needed.
• Capacity to deliver commendable services that surpass clients' expectations.

Related Articles:

Travel agent job description, reservation agent job description, travel consultant interview questions, travel agent interview questions, reservation agent interview questions.

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What is a corporate travel consultant?

What does a corporate travel consultant do.

• Crafting travel policies and procedures: Corporate travel consultants develop comprehensive policies and guidelines that govern employee travel . These policies ensure consistency, cost-effectiveness, and compliance with legal and safety regulations, as well as the travel needs of the business.
• Negotiating contracts: With their industry expertise and networking skills, corporate travel consultants establish partnerships with airlines, hotels, and other travel suppliers to secure competitive rates and favorable terms for their company. These negotiated contracts can significantly reduce travel expenses.
• Analyzing travel data: Corporate travel consultants leverage advanced analytics tools to analyze travel data and identify opportunities for cost savings . By monitoring travel patterns, expenditure trends, and performance metrics, they can make informed recommendations to optimize the travel program.
• Ensuring policy adherence: It is the responsibility of corporate travel consultants to educate employees about the company's travel policies and guidelines. They work closely with travelers, providing guidance and support to ensure adherence to these policies and maximize the benefits of the travel program.
• Providing travel reports and data insights: By generating comprehensive travel reports , corporate travel consultants offer valuable insights into travel expenditure, compliance rates, and traveler behavior. These reports help management make data-driven decisions and identify areas for improvement.

What's the difference between a corporate travel consultant and a travel agent?

• Organizing airfare
• Booking hotels
• Car rentals
• Visas and healthcare insurance
• Travel policy compliance and duty of care
• Managing reimbursements
• Assistance with travel-related issues during the trip

How to become a corporate travel consultant?

• Acquire relevant education and training: A degree or diploma in travel and tourism, business management, or a related field can provide a solid foundation. Consider enrolling in specialized courses or certifications that focus on corporate travel management .
• Gain industry experience: Entry-level positions in the travel industry, such as a travel agent or travel coordinator, can provide valuable insights and practical experience in managing travel arrangements. This experience will help you understand the intricacies of corporate travel and develop essential skills.
• Develop strong communication and negotiation skills: Effective communication is crucial when dealing with various stakeholders, including travelers, suppliers, and management. Sharpen your negotiation skills to secure favorable contracts and build long-lasting partnerships.
• Stay updated with industry trends: The corporate travel industry is constantly evolving. Keep yourself informed about emerging technologies, travel management platforms , and industry best practices. Attend industry conferences and participate in relevant professional associations to expand your network and stay abreast of the latest developments.

Is using the services of a travel consultant the best option for my company?

• Negotiated rates with airlines and hotels to secure cost-effective options.
• Accessing a massive inventory of corporate accommodations , including hotel rooms, all within a single platform.
• Providing comprehensive travel reports and data analytics to optimize your business travel program.
• Offering a user-friendly booking tool that simplifies the process for employees—who knew creating itineraries, managing travel costs, and improving the travel experience could be done with one, simple process?
• Defining and automating your travel policy guidelines and approval workflow for better compliance.
• Assisting with traveler support , including rearranging transportation and advising on safety measures for national and international travel.
• Your employees also have a direct line to contact our Customer Care team for immediate assistance, 365 days a year, 24/7.

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What does a travel agent do?

Would you make a good travel agent? Take our career test and find your match with over 800 careers.

What is a Travel Agent?

A travel agent assists individuals or groups in planning, organizing, and booking various aspects of their travel arrangements. They act as intermediaries between travelers and travel suppliers, such as airlines, hotels, car rental companies, and tour operators. Travel agents have in-depth knowledge of different destinations, travel options, and industry trends, which they leverage to provide personalized recommendations and advice to their clients.

One of the primary roles of a travel agent is to help clients navigate the complex world of travel. They listen to their clients' preferences, budget constraints, and desired experiences, and then work towards creating a tailored itinerary that meets their needs. Travel agents handle tasks such as booking flights, accommodations, ground transportation, and excursions, ensuring that all the necessary arrangements are made smoothly. They can also provide valuable insights on visa requirements, travel insurance, and local customs, helping travelers make informed decisions and avoid potential pitfalls.

What does a Travel Agent do?

Travel agents possess extensive knowledge and expertise in the travel industry, including destinations, transportation options, accommodations, and activities. This expertise allows them to provide valuable advice and guidance to travelers, helping them make informed decisions and create well-planned itineraries that meet their specific needs and preferences. They also have access to a wide range of resources and tools that enable them to efficiently search for the best deals, discounts, and promotions available. They can often secure exclusive rates and packages, saving their clients both time and money.

Duties and Responsibilities Here are some common tasks and responsibilities associated with being a travel agent:

• Client Consultation: Travel agents engage in thorough consultations with clients to understand their travel preferences, requirements, and budget. They ask relevant questions to gather necessary information and provide personalized recommendations based on the client's needs.
• Itinerary Planning: Based on client preferences, travel agents create detailed travel itineraries that include destinations, transportation options, accommodations, and activities. They consider factors like travel dates, budget constraints, and any specific requests from clients.
• Reservation and Booking: Travel agents handle the booking process for flights, hotels, rental cars, and other travel-related services. They ensure that all bookings are made accurately and efficiently, securing the best available rates and deals for their clients.
• Travel Documentation and Logistics: Travel agents assist clients in obtaining necessary travel documents such as passports, visas, and travel insurance. They provide guidance on the documentation process and ensure that clients have all the required paperwork in order. Agents also handle logistical aspects like seat assignments, baggage allowances, and transportation arrangements.
• Knowledge of Destinations: Travel agents possess extensive knowledge about various destinations, including popular attractions, local customs, weather conditions, and safety considerations. They provide valuable information and recommendations to clients, enabling them to make well-informed decisions about their travel plans.
• Customer Service: Travel agents offer exceptional customer service throughout the entire travel process. They address client inquiries, resolve any issues or concerns that may arise, and provide support during the trip. Agents act as a point of contact for emergencies and assist clients in making alternative arrangements if necessary.
• Stay Up-to-Date with Industry Trends: To provide the best service to clients, travel agents stay updated with the latest industry trends, travel regulations, and changes in travel technology. They attend industry conferences, participate in training programs, and conduct research to ensure their knowledge is current.
• Sales and Marketing: Some travel agents engage in sales and marketing activities to attract new clients and promote travel packages and services. They may participate in trade shows, develop promotional materials, and utilize online platforms to reach a wider audience.
• Financial Management: Travel agents handle financial transactions related to travel bookings, including processing payments, issuing refunds, and managing invoices. They maintain accurate records of financial transactions and ensure compliance with accounting procedures.
• Continuous Learning: Travel agents continuously enhance their skills and knowledge by staying updated on travel industry trends, new destinations, and emerging technologies. They actively seek opportunities for professional development to provide the best possible service to their clients.

Types of Travel Agents There are various types of travel agents, each specializing in different aspects of travel and catering to specific clientele. Here are some common types of travel agents and what they do:

• Leisure Travel Agents: Leisure travel agents focus on organizing vacations and leisure trips for individuals, families, or groups. They assist clients in planning and booking all aspects of their leisure travel, including flights, accommodations, tours, and activities. Leisure travel agents may specialize in specific types of travel, such as beach vacations, cruises, adventure travel, or luxury travel.
• Corporate Travel Agents: Corporate travel agents primarily cater to business travelers and companies. They handle the complex travel needs of corporate clients, including booking flights, arranging accommodations, managing itineraries, and coordinating travel logistics. Corporate travel agents are familiar with business travel policies, negotiated rates, and preferred vendors to ensure cost-effective and efficient travel arrangements for their clients.
• Group Travel Agents: Group travel agents specialize in organizing travel for large groups, such as family reunions, weddings, school trips, or corporate retreats. They handle group bookings for flights, accommodations, transportation, and activities, negotiating group rates and coordinating logistics to accommodate the specific needs and preferences of the group.
• Tour Operators: Tour operators design and operate pre-packaged tours and travel itineraries. They create comprehensive tour packages that include transportation, accommodations, guided tours, and activities. Tour operators often work with travel agents to sell their tour packages, providing them with a ready-made product to offer their clients.
• Destination Specialists: Destination specialists focus on specific regions, countries, or cities. They have in-depth knowledge of the destination's culture, attractions, local experiences, and logistical considerations. Destination specialists provide expert advice and create customized itineraries for travelers seeking in-depth exploration of a particular destination.
• Online Travel Agents (OTAs): Online travel agents operate through internet platforms and websites, offering a wide range of travel services. They allow customers to search, compare, and book flights, hotels, rental cars, and other travel services online. Online travel agents may also provide customer support and assistance through online chat or call centers.
• Niche Travel Agents: Niche travel agents specialize in specific types of travel, catering to niche markets or specialized interests. Examples include adventure travel agents, luxury travel agents, honeymoon specialists, culinary travel agents, or eco-tourism experts. These agents have extensive knowledge and expertise in their niche area, curating unique experiences and tailored itineraries for clients with specific interests.

Are you suited to be a travel agent?

Travel agents have distinct personalities . They tend to be enterprising individuals, which means they’re adventurous, ambitious, assertive, extroverted, energetic, enthusiastic, confident, and optimistic. They are dominant, persuasive, and motivational. Some of them are also conventional, meaning they’re conscientious and conservative.

Does this sound like you? Take our free career test to find out if travel agent is one of your top career matches.

What is the workplace of a Travel Agent like?

The workplace of a travel agent can vary depending on their specific employment arrangement. Some travel agents work in traditional brick-and-mortar travel agencies, which may be part of a larger travel company or operate independently. In these settings, travel agents typically have a physical office space with workstations, computers, and travel industry resources such as brochures, destination guides, and reservation systems. They may have a reception area to welcome clients and conduct in-person consultations.

With the increasing prevalence of remote work and online booking platforms, many travel agents now have the flexibility to work from home or in virtual offices. They utilize technology, such as laptops, smartphones, and high-speed internet, to communicate with clients, access travel resources, and make online bookings. Virtual travel agents often communicate with clients via phone, email, or video conferencing, offering the convenience of remote consultations.

Travel agents also frequently visit destinations, attend industry conferences, and participate in familiarization trips organized by travel suppliers. These opportunities allow them to gain firsthand experience, build relationships with suppliers, and stay updated on the latest travel trends. While travel agents spend a significant amount of time working at their desks, they also have the chance to explore and experience the destinations they recommend to their clients.

In terms of work hours, travel agents may have a standard office schedule, working weekdays during regular business hours. However, they may also need to be flexible, accommodating clients in different time zones or assisting with emergency situations outside of regular office hours. The workload of travel agents can vary throughout the year, with peak periods during holiday seasons or when there are significant events or festivals happening in popular destinations.

Frequently Asked Questions

Pros and cons of being a travel agent.

Being a travel agent can be an exciting and rewarding career for individuals who are passionate about travel and enjoy helping others create memorable experiences. However, like any profession, there are pros and cons to consider.

• Travel Opportunities: One of the major advantages of being a travel agent is the exposure to diverse travel opportunities. Travel agents often have the chance to visit destinations, experience different cultures, and explore new places as part of their job. This firsthand experience not only enhances their knowledge but also allows them to provide valuable insights and recommendations to clients.
• Personal Satisfaction: For individuals who are passionate about travel and helping others, being a travel agent can be personally fulfilling. The ability to create personalized itineraries and witness the joy and excitement of clients as they embark on their dream trips can be highly rewarding.
• Knowledge and Expertise: Travel agents develop a deep understanding of destinations, travel products, and industry trends. They stay up-to-date with the latest information, including visa requirements, safety advisories, and emerging travel destinations. This expertise allows them to provide valuable advice and recommendations to clients, ensuring they have well-planned and memorable travel experiences.
• Building Relationships: Travel agents have the opportunity to build strong relationships with clients, travel suppliers, and industry professionals. They can establish a network of contacts that can enhance their business and open doors for collaboration and future opportunities.
• Industry Changes and Competition: The travel industry is constantly evolving, with new technologies, online booking platforms, and dynamic pricing models. Travel agents must stay updated with these changes and adapt their business practices accordingly. The rise of online travel agencies and self-booking options has increased competition, requiring travel agents to differentiate themselves and provide added value to their clients.
• Workload and Time Management: The travel industry can be demanding, especially during peak travel seasons. Travel agents may need to work long hours, including evenings and weekends, to accommodate client needs and handle emergencies. Proper time management skills are essential to balance the workload and maintain a healthy work-life balance.
• Pressure for Exceptional Customer Service: Travel agents are expected to deliver outstanding customer service consistently. They must handle client inquiries, resolve issues, and manage expectations throughout the travel process. This level of customer service can be challenging, particularly when dealing with unforeseen circumstances or dissatisfied clients.
• Commission-Based Income: While some travel agents receive a salary or hourly wage, others rely on commission-based income. This means their earnings are directly tied to the bookings they secure for clients. It can take time to build a client base and establish a steady income stream, especially in the early stages of a travel agent's career.

Travel Agents are also known as: Travel Consultant

What does a Travel Consultant do?

Published November 7, 2022 3 min read

A travel consultant helps people plan their vacations. This can include booking flights, hotels, and rental cars, as well as providing advice on things to do and see at the destination.

Travel Consultant job duties include:

• Advise clients on travel destinations, tour packages, accommodation, transportation, and other travel services
• Plan and book customized itineraries for individual and group travelers
• Make travel arrangements for business and vacation travelers
• Process payments and refunds for clients
• Keep updated on travel industry news and developments
• Monitor changes in travel regulations and advisories
• Resolve customer complaints or concerns
• Generate sales reports and performance metrics
• Train new or junior travel consultants

Travel Consultant Job Requirements

There are no formal education requirements for becoming a travel consultant, although most have at least a high school diploma. Many travel consultants have taken courses in tourism or have a degree in hospitality management. Certification is available through professional organizations such as the American Society of Travel Agents (ASTA) and the National Association of Commissioned Travel Agents (NACTA). Experience in customer service and sales is also helpful.

Travel Consultant Skills

• Excellent communication skills
• Good organizational skills
• Ability to work well under pressure
• Good customer service skills
• Attention to detail
• Ability to multitask
• Computer skills
• Knowledge of different cultures
• Flexibility

Related : Top Travel Consultant Skills: Definition and Examples

How to become a Travel Consultant

A travel consultant is someone who helps people plan their perfect vacation. They work with clients to figure out what they want to do and see, and then help them make the arrangements. This can include booking flights and hotels, as well as planning activities and itineraries.

If you’re interested in becoming a travel consultant, there are a few things you should know. First, it’s important to be organized and detail-oriented. You’ll need to be able to keep track of all the different elements of each client’s trip. Second, good customer service skills are essential. You’ll be working closely with clients to help them plan their dream vacations, so it’s important that you’re able to build rapport and understand their needs. Finally, it’s helpful to have some knowledge of different destinations around the world. This will allow you to make better recommendations for your clients.

If you have these qualities and skills, then becoming a travel consultant may be the perfect career for you!

Related : Travel Consultant Resume Example

Related : Travel Consultant Interview Questions (With Example Answers)

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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What is a travel consultant and how to become one

A travel consultant is a professional who helps people plan and book their travel arrangements. They are responsible for recommending travel packages that include details such as location, travel costs, amenities, and other related factors. They confirm the client's preference and arrange the itineraries, reservations, and other specifics for their security and comfortability. They also consider factors that may affect travel plans, such as weather conditions and other booking complications. Travel consultants work with various clients, from corporate executives to individual travelers, to plan trips to international or local destinations, fares, insurances, tours, and arrange accommodations. They use specialized systems like Sabre and Impact to manage travel reservations and arrangements. They also need to possess good communication skills to analyze and fulfill their clients' demands.

How long does it takes to become a travel consultant?

It takes approximately 2 to 3 years to become a travel consultant.

Year 1: - Begin an Associate's degree program, which typically takes about 2 years to complete.

Year 2: - Continue and complete the Associate's degree program.

Year 3: - Gain 1 to 2 years of experience in the field, which may overlap with education. - Undergo on-the-job training for 3 to 6 months, which can be concurrent with early employment.

• Salary $46,705
• Growth Rate 20%
• Jobs Number 12,177
• Most Common Skill Reservations
• Most Common Degree Bachelor's degree
• Best State California

Travel Consultant career paths

A travel consultant can advance to a consultant, manager, or sales manager role. They can also transition to related careers like account manager, relationship manager, or corporate sales manager. With experience, they can become a team leader, store manager, or client services manager. Some travel consultants even start their own businesses as owner and sales. There are also opportunities in other fields like marketing, operations, and customer service.

Key steps to become a travel consultant

Explore travel consultant education requirements, most common travel consultant degrees.

Bachelor's

High School Diploma

Start to develop specific travel consultant skills

A travel consultant needs a combination of soft and hard skills. These include knowing market specifics and how to access and secure the best value for clients. They also need to understand personal needs, communicate value, and build trusting relationships. They manage travel reservations and arrangements for corporate and leisure clients, exchange domestic and international airline reservations, and maintain product knowledge to provide excellent customer service. They also balance and close accounts, deposit to master accounts, and do light accounting. As Diane Petras , CTIE, president at The Travel Institute, puts it, "The good news for young graduates considering their career options is that anyone can become a travel agent. That said, the foundation for being a successful travel professional and trusted advisor is a combination of soft and hard skills."

Complete relevant travel consultant training and internships

Gain additional travel consultant certifications.

Travel consultant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific travel consultant certification, having one may help you stand out relative to other applicants.

The most common certifications for travel consultants include Travel and Tourism Professional (TTP) and Certified Travel Associate (CTA).

Research travel consultant duties and responsibilities

A travel consultant is responsible for managing travel reservations, greeting members and non-members, and assisting business executives with domestic and international travel arrangements. They prepare travel for participants using various systems and exchange domestic and international airline reservations. They also specialize in group travel, manage customer complaints, and maintain product knowledge. They provide customer service by providing administrative support, processing payments and invoices, and accumulating knowledge of travel destinations. They also develop and increase their customer base and collaborate daily with cruise lines, tour operators, and airline carriers. They coordinate domestic/international flight arrangements, hotel accommodations, car rentals, train tickets, and limo service and secure domestic and international travel itineraries. They also generate referral and repeat business, cultivate customer relationships, and provide world-class customer service.

• Manage small scale projects to ensure profile databases and scripts properly transfer information in GDS.
• Negotiate contracts, book event/meeting space; manage corporate housing for independent contractors, including RFP's and ROI's.
• Collaborate with other offices on VIP and unusual international reservations for better quality of reservations.
• Provide customer service by providing administrative support to associates using the online reservation booking tool Apollo.

Prepare your travel consultant resume

When your background is strong enough, you can start writing your travel consultant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a travel consultant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Travel Consultant Resume templates

Apply for travel consultant jobs

Now it's time to start searching for a travel consultant job. Consider the tips below for a successful job search:

• Browse job boards for relevant postings
• Consult your professional network
• Reach out to companies you're interested in working for directly
• Watch out for job scams

Are you a Travel Consultant?

Share your story for a free salary report.

Average travel consultant salary

The average Travel Consultant salary in the United States is $46,705 per year or $22 per hour. Travel consultant salaries range between $29,000 and $73,000 per year.

What Am I Worth?

How do travel consultants rate their job?

Travel consultant reviews.

It needs more patience to apply the true solution and satisfy your client

challenges in flight bookings; hotels; schedules; tours

last minute decisions

Updated March 14, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Know the difference between Travel Consultants and Travel Agents

What is the difference between a travel agent and a travel consultant? The shift started in the 1990's with the introduction of online booking sites. Travelers who once reserved air tickets and hotels directly with a travel agent now had access to book directly. In the following 25+ years, thousands of agencies closed their doors and the business models shifted from distributors to specialists.

Travel agents are often affiliated with an agency or consortia and serve as an intermediary between booking systems and travelers. They may have a speciality for a destination, region, or niche like African safaris or Caribbean cruises. Agents also receive incentives from the companies and organizations they promote. For example, if they book a certain number of rooms with Marriott Hotels & Resorts, they accrue bonuses and/or complimentary stays for personal use.

Travel consultants have emerged to serve the need of those seeking experiential travel. While online sites now dominate the market for air ticket + hotel bundles, consultants offer a personal touch. They are advocates who create a conversation, map logistics, and offer authentic experiences for their clients. Consultants often work directly with Destination Management Companies (DMC's) abroad in the respective countries.

So who is the ideal resource for your trip?

If you are seeking a good deal on basic services, including flight ticketing and hotel rooms, an agent may have volume from their host company to offer discounted rates. However, if a good value to you includes assistance and advocacy on specialized experiences, a travel consultant will have access to more local connections - farmhouse cuisine with villagers, tea with a royal family, or private viewings of art collections. 

At Sodha Travel, we consider our team travel consultants. We are certified destination specialists, independently owned, and only reserve comprehensive itineraries. Additionally, we are not associated with a commission or loyalty program and can therefore offer unbiased suggestions for accommodations and experiences. Our philosophy is to create relationships with our clients and offer truly customized travel programs. We have spent thousands of hours staying in hotels, meeting guides, inspecting vehicles, and building relationships with vendors, proprietors, and locals. Sodha Travel has a mindful, integral approach to tourism with a commitment to socially and environmentally conscious itineraries. This expertise and awareness comes from years of servicing South Asia.

Let us know how we can assist with planning your adventure in South Asia!

Topics: Accommodations , Transportation , Education , consultant

Written by Allison Sodha

As the President of Sodha Travel and author of Go! Girl Guides India, Allison has spent almost two decades exploring South Asia. She has a passion for creating experiences fueled by a deeper understanding of local communities.

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How to Become a Travel Consultant

Last Updated: March 17, 2023 Approved

This article was co-authored by Greg Guiteras . Greg Guiteras is the CEO of Lorraine Travel, LLC, one of the largest privately-owned travel management companies in Florida founded in 1948. With over 34 years of experience, Greg's specialties are in corporate travel management, sales and marketing, contract negotiations, strategic partnerships, and luxury hotel sales. Greg holds a BS in Marketing from Florida State University. Greg has also created WhataHotel!, a website offering exclusive perks on hotel bookings, and CabinMate, an app that matches single cruise travelers with potential cabin matches "in the same boat" to avoid traveling solo on a cruise. There are 11 references cited in this article, which can be found at the bottom of the page. wikiHow marks an article as reader-approved once it receives enough positive feedback. In this case, 100% of readers who voted found the article helpful, earning it our reader-approved status. This article has been viewed 175,837 times.

These days, many people book flights, hotels, cruises, and excursions online without anyone’s guidance. But that doesn’t mean travel consultants aren’t still important, or that they can’t still make a living in the travel industry. Through a combination of proper education, relevant skills, and related work experience, you can become a travel agent with invaluable expertise and advice for the modern traveler.

Educating Yourself

• If you’re still in high school, begin or continue taking courses in a foreign language. Also consider business, computer, or communication courses if your school offers them.

• Look up a list of programs endorsed by the American Society of Travel Agents (ASTA) or the International Association of Travel Agents Network (IATAN). [6] X Research source

Developing the Necessary Skills

• Practice active listening by repeating what someone says in your own words. This shows them you’re engaged in the conversation.
• Create positive interactions by smiling when greeting others, offering them your assistance, and showing you care with a simple, “How are you today?”

Getting Job Experience

• You'll still have to do all your own marketing to drive traffic to your independent website, but you can avoid all the hard work of setting up a brand new business. [9] X Research source
• Visit an impartial site, like HostAgencyReviews.com to compare host agencies and learn more about different ones. [10] X Research source

• Other niche travel markets include community service, seniors, singles, families, women only, pets, disabled, and honeymoons. [11] X Research source

• Write articles for your site, get a newsletter started, pay for ads online, and spread news of your new business across social media.
• It may be worthwhile to take an online course in internet marketing if you’re unfamiliar with it.

• Some of the necessary paperwork includes your business license, proof of liability insurance, tax documents, and a letter of recommendation from a former employer.
• Each country has their own national certification boards for travel agencies, so visit the IATA website for your country’s requirements.

Community Q&A

• Be aware that a travel consultant is both a travel expert and a salesperson. The consultant is responsible for listening to preferences, suggesting destinations, easing a traveler's concerns and closing the sale in order to make a profit. Thanks Helpful 0 Not Helpful 0
• After receiving your IATA or ASTA card, you may be eligible for specials and discounts on flights, rental cars, hotels, and more. Use these discounts for your personal travel, as it will only enhance your expertise. Thanks Helpful 0 Not Helpful 0

You Might Also Like

• ↑ http://study.com/articles/How_to_get_a_GED_a_Step-by-Step_Process_to_Earn_a_GED.html
• ↑ http://learn.org/articles/What_Degree_is_Required_to_Become_a_Travel_Agent.html
• ↑ https://www.hcareers.com/article/career-advice/becoming-an-independent-travel-agent
• ↑ http://learn.org/articles/What_is_the_Course_Curriculum_of_an_Online_Travel_Agent_Certificate_Program.html
• ↑ https://www.asta.org/Education/travelschool.cfm?navItemNumber=11328
• ↑ https://trainingmag.com/how-improve-interpersonal-skills
• ↑ http://www.findahosttravelagency.com/the-benefits-of-working-with-a-host-agency
• ↑ http://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Insights/Site-helps-agents-sort-through-host-agency-options
• ↑ https://www.entrepreneur.com/article/202350
• ↑ https://www.entrepreneur.com/article/190464
• ↑ http://www.iata.org/services/accreditation/accreditation-travel/Pages/application.aspx

About This Article

To become a travel consultant, start by getting your high school diploma or GED, then attending a 2 or 4 year college for a degree in business, hospitality, or a foreign language. You can also sign up for a travel agent certificate program, which typically takes 2-6 months to complete. In addition to school, you’ll also want to develop other necessary skills, such as traveling as much as possible and practicing your interpersonal skills. Finally, get a job in hospitality, sales, or customer service to further your skill set. To learn how to specialize your services as a travel consultant, keep reading! Did this summary help you? Yes No

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What is a Travel Agent?

Learn about the role of Travel Agent, what they do on a daily basis, and what it's like to be one.

• What is a Travel Agent
• How to Become
• Certifications
• Tools & Software
• LinkedIn Guide
• Interview Questions
• Work-Life Balance
• Professional Goals
• Resume Examples
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Start Your Travel Agent Career with Teal

Definition of a Travel Agent

What does a travel agent do, key responsibilities of a travel agent.

• Consulting with clients to understand their travel preferences, needs, and budget constraints.
• Designing and organizing travel itineraries tailored to clients' specifications, including booking flights, hotels, tours, and other travel services.
• Providing clients with destination information, including travel advisories, visa requirements, and vaccination protocols.
• Utilizing specialized travel software to research and secure the best travel deals for clients.
• Offering recommendations on travel insurance options and assisting with the purchase process.
• Handling travel-related issues or emergencies, offering support and solutions to clients as needed.
• Staying current with industry trends, destination knowledge, and travel regulations to provide accurate advice and service.
• Building and maintaining relationships with travel suppliers, such as tour operators, airlines, and hotel chains, to ensure favorable terms and client satisfaction.
• Managing bookings and travel documentation, ensuring accuracy and timely delivery to clients.
• Monitoring changes in travel schedules or services and communicating these to clients promptly.
• Assisting clients with special requests, such as dietary needs, accessibility accommodations, or cultural experiences.
• Following up with clients post-travel to gather feedback and foster repeat business through excellent service and relationship management.

Day to Day Activities for Travel Agent at Different Levels

Daily responsibilities for entry level travel agents.

• Booking standard travel arrangements such as flights, hotels, and car rentals
• Assisting clients with travel documentation and providing basic travel advice
• Processing payments and handling booking confirmations
• Responding to client inquiries via phone or email under supervision
• Learning about destinations, travel products, and industry regulations
• Performing general office duties and maintaining client files

Daily Responsibilities for Mid Level Travel Agents

• Designing and selling tailored travel packages and itineraries
• Building and maintaining relationships with clients to understand their travel needs
• Providing expert travel advice and destination knowledge
• Handling travel emergencies or changes with minimal supervision
• Networking with vendors and suppliers to negotiate better rates for clients
• Developing niche expertise in areas such as luxury, adventure, or business travel

Daily Responsibilities for Senior Travel Agents

• Overseeing complex travel arrangements and VIP client accounts
• Setting sales targets and strategies for the travel agency or branch
• Leading and mentoring junior agents, and providing advanced training
• Establishing and maintaining relationships with key industry partners
• Contributing to marketing and promotional strategies to attract new business
• Analyzing market trends to adapt the agency's offerings and stay competitive

Types of Travel Agents

Leisure travel agent, corporate travel agent, luxury travel agent, adventure travel agent, destination specialist travel agent, group travel agent, cruise specialist travel agent, what's it like to be a travel agent , travel agent work environment, travel agent working conditions, how hard is it to be a travel agent, is a travel agent a good career path, faqs about travel agents, how do travel agents collaborate with other teams within a company, what are some common challenges faced by travel agents, what does the typical career progression look like for travel agents.

How To Become a Travel Agent in 2024

Related Career Paths

Creating memorable guest experiences, driving service excellence in the hospitality sector

Driving customer satisfaction, resolving issues with empathy and efficiency

Fostering customer loyalty and business growth through personalized relationship management

Driving customer satisfaction and loyalty through proactive relationship management

Ensuring passenger safety and comfort, creating memorable travel experiences

Crafting unforgettable journeys, tailoring travel experiences to individual desires

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travel agent

Definition of travel agent

Examples of travel agent in a sentence.

These examples are programmatically compiled from various online sources to illustrate current usage of the word 'travel agent.' Any opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback about these examples.

Word History

1885, in the meaning defined above

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travel agency

Cite this Entry

“Travel agent.” Merriam-Webster.com Dictionary , Merriam-Webster, https://www.merriam-webster.com/dictionary/travel%20agent. Accessed 8 Apr. 2024.

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