aspire lifestyles travel concierge

THE GLOBAL LEADER IN LOYALTY SOLUTIONS AND CONCIERGE SERVICES

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Aspire Lifestyles offers the most comprehensive suite of loyalty solutions in the industry. Our services can be bundled together or available on a standalone basis.

Nothing drives customer engagement like high-touch, personalized service. With every interaction, we engage your customers in moments of delight and value.  

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From business and personal travel to bespoke itineraries and experiences, our in-house, fully licenced travel agency allows your customers to explore the entire world.

Experiences

With each curated experience your customers discover, they will remember your brand. We work closely with our clients and lifestyle experts to create amazing adventures.

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We have the most robust global partnership network in the industry. providing a rich array of program benefits that will indulge your customers.

Affluent consumers value rewards currency, as it recognizes their loyalty to your brand.

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Our curated content will enlighten your customers with insider tips, thoughtful recommendations, and insights on the hidden gems that the world has to offer.

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Customers want convenience and comfort at each stage of their journey, ease from door to door.

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Customers value peace of mind when they travel, especially if they encounter any obstacles. Our global team demonstrates care and safety as we assist with all emergency situations.

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We responds to customers’ well-being with a range of health and wellness options that meet target segments–allowing them to thrive.

Aspire Lifestyles Global Leadership

With backgrounds from financial services to Fortune 500 consumer brands, our leadership team has the experience necessary to meet the ever changing needs of our clients.

Martin Conneen

Chief executive officer.

Jan Bronkhorst

General manager, service delivery.

Chief Financial Officer

Aravind Narasimhan

General manager, digital engagement.

Elena Filipchenkova

General manager, eeca.

Keynes Chen

Regional general manager & ceo, greater china.

Matthew Squires

Ceo, apac & mea.

Wayne Conte

Ceo, americas.

Global Reach, Global Impact

We have over 1,500 staff members across 19 countries on hand to assist in over 30 languages, 24 hours a day, 365 days a year.

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We are privileged to work with some of the world’s leading brands in industries including financial services, automotive, insurance, membership services and more. This is a representation of our valued clients, however not an exhaustive list of the brands we represent every day.

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Aspire Lifestyles Concierge 4+

Aspire lifestyles (americas) inc., designed for ipad.

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Description.

Aspire Lifestyles Mobile Concierge, with the touch of a button, this app gives you on-the-go access to your trusted Concierge. With the Aspire Lifestyles Mobile Concierge, you can: • Request travel, dining, shopping assistance, entertainment, and other personal services. • Benefits include travel privileges, dining perks, and access to resources in various categories. • Communicate with our skilled staff via direct message or phone. • Get regular updates on the status of your requests. Whether you need help choosing a gift, scheduling a spa treatment, or planning a dream vacation, our expert Concierges team will exceed your expectations every time.

Version 4.0

1. Added Japanese, Korean, Trad Chinese (HK), Trad Chinese (Taiwan) 2. Search and Location improvements 3. Feature updates: ratings, suggestions, filters

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The developer, Aspire Lifestyles (Americas) Inc. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

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The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Introducing Aspire Lifestyles

Attract and retain top talent, increase overall employee productivity, and promote work-life balance..

Work-life balance is a necessity in today’s highly competitive job market. Members of Generation X were the first to prioritize work-life balance. Millennials, who will make up 75% of the workforce by 2025, demand it.

Aspire Lifestyles’ Concierge@Work program not only fosters work/life balance, it also helps to reduce absenteeism and to enhance overall employee productivity. Given that the average employee spends a full day of their work week handling things other than work-related tasks, the more Concierge@ Work can take off of their plates, the more they can focus on the job at hand and the more they can enjoy their time outside of work.

“Thank you so much for the information. You saved me so much time doing this. I love your service and hope to do so much more with you in the future. I have peace of mind and that is worth so much more than money.”

– Aspire Lifestyles Concierge User

Vacation Planning

Whether your employees are planning a family vacation to Disney or a staycation before school starts, Concierge@Work can help make every aspect of their vacation one to remember.

Party Planning

Whether your employees need help planning a birthday party for five kids, or a family reunion for fifty, Concierge@Work can help ensure your event goes off without a hitch.

Everyday Tasks

Whether your employees need help finding a new plumber, a shop to get your car fixed, or a recommendation for a summer camp for your kids, Concierge@Work can check items off of their to-do list.

Night Out on the Town

Whether your employees need help with dinner reservations, tickets to the big game, or want to see a Broadway-style show, Concierge@Work can plan a perfect night out on the town—we can even help secure a sitter if needed!

Client Entertainment

Concierge@Work can assist with finding the perfect client gift, planning an awards ceremony or helping prepare for a meeting.

Whether your employees need help buying holiday gifts for your extended family, or are new parents who needs diapers and wipes, Concierge@Work can purchase what they need, when they need it, and even get it delivered.

Partners & Privileges

Concierge@work also provides your employees with access to over 10,000 vip partner privileges, including discounts, upgrades and special amenities with restaurants, hotels, spas, retailers and more..

Marketing Support

We want to make sure your employees know about concierge@work and can take advantage of this compelling benefit..

Aspire will partner with you to create an internal marketing campaign to drive concierge program awareness and ongoing engagement among your employees.

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Official Concierge Partner

Aspire Lifestyles believes that the best stories are told by those who have lived the experience. Whether it is an amazing Chef’s table, an unforgettable trip to a bucket list-worthy destination or a once-in-a-lifetime event like a marriage proposal, its mission is to make these amazing stories happen every day. Stories its customers can share with their friends and family. With over 25 years’ experience, Aspire Lifestyles is a global leader in B2B benefit solutions and concierge services. Its wide range of custom-built programs is designed to anticipate the needs of its clients’ most valued customers and delight them with every interaction. Globally, Aspire Lifestyles has more than 1,100 travel and lifestyle experts in 22 fully owned centers across 19 countries, on hand to assist 24/7 in nearly 30 languages. From client services to training, marketing to product development, every Aspire Lifestyles location is fully staffed with the expertise necessary to ensure a best-in-class approach to innovative program design and delivery. As a testament to its strong values and heritage, Aspire Lifestyles won the Leading Concierge Service Award at Wealth APAC – International Private Wealth Management (IPWM) Forum in both 2016 and 2017. Read about Table by Bruno Verjus , winner of the Highest New Entry Award 2023, sponsored by Aspire Lifestyles

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The 11 Best Luxury Concierge Services In The World

VIP access to the most exclusive experiences.

by Editorial Team Updated on February 6, 2023

At Luxe Digital, we independently research, review, and recommend products we love and that we think you will love, too. Learn more about how we curate the best products for you .

Personal concierge services are on the rise. With the emergence of digital and the desire for experiences over ownership, modern concierge companies are radically evolving to deliver exceptional services 24/7 to their affluent clients.

Modern affluent women and men know that time is their most precious resource. When you’re always connected and on the go, your time is the one thing you can never get back.

To help you save time and get privileged access to private events that money can’t buy, a luxury concierge is your perfect companion. It’s your secret weapon to unlock a world of exclusive experiences and VIP events.

Looking for a last-minute private jet to take you from New York to Miami over the weekend? No problem! Dying to get a front-row seat at the next Oscar ceremony? Done! Wanting to try the new Michelin-star restaurant in London? Your table is reserved for this evening. It’s that easy.

Well, nearly that easy. You first need to find the luxury concierge service that’s right for you.

To help you find the best lifestyle concierge to fit your needs, we’re reviewing the top 11 concierge companies in the world. Before jumping into the actual list, we’ll quickly look at what exactly is a luxury concierge . We’ll tell you why they might be relevant to you , and, more importantly, what you should pay attention to when selecting your concierge.

What is a luxury concierge?

A concierge is a person or a company that is available to help you in your day-to-day life. Their services can range from planning and booking your family holidays to making restaurant reservations or getting you access to special events. Some concierge companies also provide financial services . Others might focus on event organization or high-end travel reservations.

The word concierge probably comes from the old French word “ comte des cierges .” The comte des cierges was a servant responsible for maintaining the lighting and cleanliness of medieval palaces.

Today’s concierge services extend far beyond just maintaining your candles lit. Concierges are highly skilled people who can add real value to your life by taking care of some essential and time-consuming tasks for you. They also have an extensive network to help you get VIP access to some of the most ultra-exclusive events and experiences around the world.

In general, you’ll find two categories of concierge services today:

• Personal concierge services: if you want to hire the services of a concierge for yourself.
• Corporate concierge services: if a company wants to provide concierge services to its employees as an extra benefit.

Why do you need a high-end concierge?

Not everyone needs a luxury concierge. Some people like to manage every aspect of their life themselves. But if you’re too busy and want to outsource some tasks, a personal concierge makes a lot of sense.

There are three main reasons for wealthy people to subscribe to a luxury concierge service:

• To save time;
• To get exclusive access to private events thanks to the concierge’s network;
• To outsource time-consuming and repetitive tasks.

Continue reading if one of these three reasons appeals to you.

How to select the best luxury concierge for you?

There are more concierge services available to you today than ever before. While the range of options is great, it can be hard to compare services and understand where their expertise truly lies. Here are three tips to help you select the best luxury concierge for you .

Know what you want your concierge to do

Before comparing concierge companies, you first need to think carefully about what it is you want them to do for you. Are you looking for a general lifestyle concierge ? Or a company that specializes in organizing travel or dining experiences ?

You’ll see in our list below that certain concierge companies specialize in specific areas. This gives them a greater depth of expertise. But you might feel constrained after a while if you want your concierge to take on more responsibilities.

Choose the level of support that you want

Some concierge companies are now offering the option to choose between membership packages and on-demand services.

Membership packages are the traditional form of concierge support. You pay a monthly or yearly fee to be part of the concierge program. In exchange, you get 24/7 support from your concierge, who will, over time, get to know you and anticipate your needs.

On-demand concierge services are a new kind of experience where you pay as you go. It’s more transactional and focused on getting particular tasks done on a more ad-hoc basis.

Think about the geographic location of your concierge

Even though most concierge companies provide dedicated service around the clock, their expertise and network might not be relevant if you’re traveling across the world.

Consider your lifestyle and decide if you prefer a concierge with experience in a particular state or country , or if you require the service of a global concierge company with a network of connections across the world instead.

The 11 best luxury concierge services in the world

Now that you know what a concierge is, why you might need one, and how to choose the right one for you, let’s look at the best options available on the market.

We’ve reviewed the 11 best luxury concierge companies in the world. The list is not a rank from best to worst, as each concierge specializes in a particular area. If they are on our list, it means that they provide exceptional value to their members.

You need to review them carefully and decide which company is best positioned to add real value to your lifestyle.

1. Quintessentially

Founded in 2000 by Ben Elliot, Paul Drummond, and Aaron Simpson, Quintessentially is one of the best-known luxury concierge companies in the world. With over 60 offices across the world and a team of more than 1,500 concierge specialists, Quintessentially is a leader in global luxury lifestyle services.

With an average client net worth of $36 million, Quintessentially concierges have fulfilled some extravagant requests over the years. They’ve been able, for example, to close the Sydney Harbour Bridge for a wedding proposal or to arrange a private dinner on an iceberg.

2. Innerplace Concierge

Founded in 2002 in London, Innerplace Concierge is one of the world’s most established luxury lifestyle concierges. With a restless demand for the exceptional, this award-winning members-only luxury concierge company offers crème de la crème access to the more glamorous side of life, with a bespoke, highly personal approach to your every wish and whim.

The luxury concierge company specializes in securing access for its members to private member’s clubs, the finest restaurants, and select VIP events. They also have expertise in everything from bespoke luxury travel to art and even business connections. 

Innerplace Concierge focuses on London, where its influence is at its peak. Still, their unrivaled insider knowledge and exclusive, international connections allow them to cater to members worldwide. 

With two unique tiers of membership, Innerplace Concierge caters to a select few UHNW individuals and families with their Red Membership and young, affluent professionals with their Lifestyle Membership. 

Remarkably, they also offer a short-term Jetset Membership for visitors traveling to London and a Corporate Membership option.

3. John Paul Group

Founded in 2008 by David Amsellem, the John Paul Group is one of the leaders in global corporate concierge services. The group helps companies provide exceptional services to both clients and employees through loyalty programs.

Accor Hotels acquired John Paul Group in 2016 and now counts over 1,000 concierges across 12 separate offices. Noteworthy request that they’ve been able to accomplish: renting a private Caribbean island for a “Robinson Crusoe”-themed trip.

4. One Concierge

One Concierge is the first luxury concierge company to offer both membership and on-demand concierge services to its high-net-worth clients. With access to over 10,000 global service providers, One Concierge has one of the most comprehensive and exhaustive partnership programs in the industry. Each partner is handpicked and screened by their specialists to ensure that they meet the most demanding expectations.

One Concierge handles concierge requests in more than 115 countries around the world.

5. Knightsbridge Circle

Founded by three former American Express Black Card employees, Knightsbridge Circle is an invitation-only, very high-end private concierge service for the UHNWs. With a client base with an average net worth of $800 million and a membership fee starting from $25,000, Knightsbridge Circle helps busy individuals save time and get exclusive invitations.

The group helped organize a wedding vow renewal with the Pope and a private dinner in front of The Last Supper of Leonardo da Vinci.

6. Pure Entertainment Group

You might have seen some of the Pure Entertainment Group’s work featured in the New York Times, Forbes, Elite Traveler Magazine, or Robb Report . Pure Entertainment Group is a global bespoke event management and luxury concierge company that was founded in 2007.

The company offers high-quality, highly tailored luxury concierge services to discerning high-net-worth and ultra-high-net-worth individuals and corporations around the world.

7. The Fixer Lifestyle Group

The Fixer Lifestyle group has over 12 years of experience managing UHNWIs and HNWIs demands. Based in the UK, the group specializes in providing luxury concierge services such as high-end restaurant reservations and access to VIP events. One of their most common requests from clients is to get access to sold-out shows such as the Paris Fashion Week, the Wimbledon final, or Premier League matches.

8. Velocity Black

Velocity Black is one of the most progressive luxury concierges on our list. They combine deep human expertise with artificial intelligence to act as a lifestyle assistant that lives on your phone. Members get access to complimentary upgrades and preferred rates to major events, all at the press of a button.

Velocity Black was founded in the United Kingdom by ex-Goldman Sachs Zia Yusuf and Alex Macdonald with a team of ex-Amazon and ex-Uber executives. The concierge company has already delivered over 50 thousand experiences across more than 60 countries.

9. Nota Bene

Nota Bene started as a lifestyle magazine before evolving into a premium concierge company. Founded by Anthony Lassman, Nota Bene caters to discerning travelers seeking the most exclusive experiences. The team focuses on curating unique luxury travel experiences .

10. Bon Vivant

Founded by travel aficionados Emyr Thomas, Bon Vivant is one of London’s leading concierge and lifestyle management services with global coverage. Their expertise naturally lies in luxury travel planning but also in high-end restaurant reservations and access to exclusive and sold-out events.

11. The Billionaire Concierge

The Billionaire Concierge is an invitation-only high-end luxury concierge service with offices mostly in Dubai, Hong Kong, London, Los Angeles, Monaco, Moscow, and Qatar. The company provides luxury lifestyle services to its HNW members, including shopping for rare watches and jewelry and celebrity chef private reservations.

Resources and further reading recommendations about luxury concierge services

We used several authoritative resources to help us write this guide to luxury concierge companies. We recommend that you read them if you want to learn more about concierge services in general.

These are also great resources if you want to understand a particular aspect of the lifestyle service industry or want to stay up-to-date with the latest trends:

• “ Les anciens prisons de Paris .” Le Cabinet de Lecture et le Cercle Réunis: Gazette des Familles (in French), January 5, 1841.
• “ Concierge services “, Wikipedia, 2019.
• “ Hospitality services “, Wikipedia, 2019.
• “ How concierge roles are changing in an internet age “, by Laura Koss-Feder, Hotel News Now, July 9, 2018.
• “ Business Concierge Services Industry in the US: Industry Market Research Report “, IBISWorld, August 2018.
• “ The Cultivation Of A Concierge “, by David Belcher, The New York Times, October 9, 2013.
• “ The Hotel Concierge: A User’s Guide “, by Sophia Banay, Forbes, August 18, 2006.
• “ Top Luxury Concierge Websites For The Super-Rich “, by R.L. Adams, Forbes, November 14, 2016.

About the author

Editorial Team

Luxe Digital is an independent media brand, and premier online destination inspiring millions of people like you to live their richest lives—beyond bling. Our award-winning editorial team is a global team of content creators and editors. We are journalists, strategists, analysts, creatives, travelers, and luxury insiders—all with high standards and even higher values.

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Concierge Services Explained: Make the most of it

The modern-day well-to-do person sees value in access to an efficient personal concierge service that responds perfectly to his need for experiences that are both exclusive and luxurious. For example, a coveted seat at a much-awaited music concert or clubhouse access to a sold-out cricket game is some of those wins that a great concierge service can set you up for. 

American Express offers complimentary concierge services for their premium card members. What can an Amex concierge service do for you? Just call up and ask.   

What is a Concierge 

A concierge is an individual or an organisation which offers personal assistance on almost all aspects, from household management to chauffeur services, at a price. The desire for experience over ownership in this era of digital technology is driving modern concierge companies to deliver exceptional services 24*7 to its affluent clients.

Some of the tasks that a typical concierge service arranges or performs are listed below:

• Arranging transportation services
•  Sourcing tickets for concerts, movies, and events
•  Recommending and making restaurant and hotel reservations 
•  Pet care
•  Senior citizen care
•  Planning itineraries and making travel arrangements
• Recommending and delivering gifts and flowers
• Running errands such as grocery shopping, dry cleaning, laundry services
• Sourcing special items like antiques and paintings on demand 

Types of Concierge Services

Owing to the globalisation and technological advancements, concierge services have expanded to various sectors. Let’s have a look at the different types of personalized services and what you can expect from them.

Travel Concierge

With an increase in business and leisure travel, a travel concierge is almost a necessity for planning your itinerary, selecting accommodation, and making other travel arrangements. Ensuring that your travel experience proceeds without a hitch, the service remains a faithful assistant during all your travels worldwide. A travel concierge makes use of its contacts to get reservations with local restaurants, hotels, transport providers, or bookings at tourist attractions. 

Hotel Concierge

A hotel concierge takes care of everything from transportation to making reservations at local restaurants  , suggesting suitable itineraries to helping with all your travel arrangements during your stay at a hotel. 

Medicine Concierge

A medicine concierge comes to your aid during a medical crisis . Very similar to a personal assistant, this service seamlessly manages hospital admissions, doctor appointments, final bills and filing insurance claims. A medicine concierge works on a flat/annual fee business model.

Lifestyle Concierge

A lifestyle concierge is at your side, running errands for you and making sure all aspects of your life run smoothly. This personalised service offers home and event management services. A lifestyle concierge works on a retainer basis, wherein you pay an agency every month for a lifestyle manager.

Shopping Concierge

Sometimes, life gets so demanding that even selecting the right garment for an event becomes a hassle. In such cases, a shopping concierge provides you assistance with your shopping needs. The shopping concierge is trained not only to source items for you but also to optimize your wardrobe and help you with your look . 

Benefits of Concierge Services

Concierge services make your life easier and also get   the job done to your total satisfaction. Here are a few benefits of availing a concierge service:

• Saves time  One of the most obvious benefits of leveraging a concierge service is that it allows you to have more time and energy to attend to what really matters   . While the concierge takes care of routine chores, you can build goals, connect with family, and live your life better.  
• Reliability Reliability is one of the key factors essential to any concierge’s survival and reputation. Most concierge services guarantee this through trained personnel and a dedicated network of specialised contacts from travel agencies to medical institutions.
• Exclusive privileges and complimentary benefits You can get seemingly impossible things done at the last minute due to the well-connected and vast network of concierge services. It could be as simple as getting your free entry to exclusive clubs or as complicated as upgrades at top luxury and boutique hotels a month in advance. 
• Exclusive access A concierge service can get you access to VIP tickets and sold-out events through their network of partners. You can even enjoy access to members-only venues and events.
• Emergency assistance Emergency assistance for unfortunate incidents such as loss of baggage, missed flight, or a medical emergency are taken care of through emergency concierge assistance.

Amex Platinum Card  offers you ‘Do anything’ concierge, which assures you of assistance with a unique experience across the globe. Whether you need travel-related assistance, want tickets to a VIP event, or need a special gift delivered to your loved ones, Amex Platinum Concierge can help you.

Concierge services in India is a huge potential market with the growing economy and rise in the number of enterprising, affluent millennials. Thanks to the digital revolution, concierge services do not have a location or time zone barriers. Concierge services are undoubtedly the future of the service industry.