tid travel insurance direct

• Travel Insurance
• Travel Insurance Direct Review

The journalists on the editorial team at Forbes Advisor Australia base their research and opinions on objective, independent information-gathering.

When covering investment and personal finance stories, we aim to inform our readers rather than recommend specific financial product or asset classes. While we may highlight certain positives of a financial product or asset class, there is no guarantee that readers will benefit from the product or investment approach and may, in fact, make a loss if they acquire the product or adopt the approach.

To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

Readers of our stories should not act on any recommendation without first taking appropriate steps to verify the information in the stories consulting their independent financial adviser in order to ascertain whether the recommendation (if any) is appropriate, having regard to their investment objectives, financial situation and particular needs. Providing access to our stories should not be construed as investment advice or a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction by Forbes Advisor Australia. In comparing various financial products and services, we are unable to compare every provider in the market so our rankings do not constitute a comprehensive review of a particular sector. While we do go to great lengths to ensure our ranking criteria matches the concerns of consumers, we cannot guarantee that every relevant feature of a financial product will be reviewed. We make every effort to provide accurate and up-to-date information. However, Forbes Advisor Australia cannot guarantee the accuracy, completeness or timeliness of this website. Forbes Advisor Australia accepts no responsibility to update any person regarding any inaccuracy, omission or change in information in our stories or any other information made available to a person, nor any obligation to furnish the person with any further information.

Travel Insurance Direct Review: Pros and Cons

Published: Mar 26, 2024, 1:44pm

Travel Insurance Direct is one of our highest ranking comprehensive policies, largely due to its thorough Covid-19 cover which includes both medical expenses and trip cancellations. It also includes some 43 medical conditions automatically, and covers a broad range of sports and adventure activities—some 93, in fact.

Related: Best Comprehensive Travel Insurance Providers for Australians

• Thorough Covid-19 cover for both medical and cancellations
• 93 sports and activities are automatically covered
• Lost luggage coverage up to $12,000, with the ability to increase item limits
• Online discounts are only available for multiple policies or group policies
• Certain pre-existing medical conditions cannot be covered
• Only covered up to 75 years of age

Table of Contents

About travel insurance direct, what does travel insurance direct cover, covid-19 coverage, what about pregnancy, sports and activities, customer service.

Travel Insurance Direct has been offering travel insurance policies to Australian customers since 2005, and sells policies in more than 100 countries.

The company is part of the nib group, with all insurance policies offered by Travel Insurance Direct underwritten by Pacific International Insurance Pty Ltd.

In Forbes Advisor Australia’s pick of the best comprehensive travel insurance policies , Travel Insurance Direct ranked the highest with 4.5 stars (as did Allianz and Bupa ). But it is not just Forbes Advisor Australia that has given Travel Insurance Direct a positive review: from more than 2,500 customer submissions, TID has received a star ranking of 4.2 stars on Australia’s independent consumer opinion website, ProductReview.

Related: How Much Does Travel Insurance Cost?

Featured Partners

Fast Cover Travel Insurance

On Fast Cover’s Secure Website

Medical cover

Unlimited, 24/7 Emergency Assistance

Cancellations

Unlimited, (Trip Disruption $50,000)

Key Features

25-Day Cooling Off Period, Australian Based Call Centre, 4.6 Star Product Review Rating

Cover-More Travel Insurance

Covid Cover?

Maximum age limit?

99 years old

Lost luggage cover?

Yes, up to $15,000

Southern Cross Travel Insurance

Medical Cover

Including medical treatment, doctors’ visits, prescribed medication, specialist treatment & medical transport costs

$2,500 with option to increase to unlimited

While Travel Insurance Direct offers a comprehensive policy with significant Covid-19 cover, emergency evacuation and other features, it is only available for those aged up to 75 years old at the time of the policy being issued. This means for elderly travellers, or grandparents wishing to travel with their families, the policy may not be suitable.

However, for families looking to travel without their elderly grandparents or relatives, the policy automatically includes children up to the age of 21 provided they are working fewer than 30 hours per week and are travelling with the policyholders for the entire trip.

In terms of financial coverage, Travel Insurance Direct will cover up to $3,000 in credit card fraud and up to $2.5 million for personal liability.

Additionally, travel delays are covered up to $2,000, while missed connections are only covered for special events (and included in the $2,000 travel delay limit). Cancellations are also covered with the amount chosen by the customer, which in turn, affects the premium.

For those looking to hire a car while abroad, Travel Insurance Direct offers a car hire excess of $6,000 in coverage.

Lost luggage

Travel Insurance Direct covers lost luggage up to $12,000, but sub limits apply. If required, item limits can be increased within individual policies, but, once again, this is likely to increase the premium.

Unlimited overseas medical cover is included with the Travel Insurance Direct comprehensive policy. Within that cover, there are 43 pre-existing conditions that will automatically be accepted pending certain criteria.

These conditions include allergies, epilepsy, iron deficiency, migraines and more. Unfortunately, other conditions are not covered, nor is there a way to include them within your policy as an additional fee.

On its website, Travel Insurance Direct states that “if you have an existing medical condition that’s not listed above as an automatically accepted condition, or you don’t satisfy all criteria for any listed condition, then you can still buy a policy, but you won’t be covered for any claim that arises in relation to the existing medical condition”.

It’s worth noting that the unlimited medical cover also includes illness arising from Covid-19, which is explained in more depth below.

Is Dental Cover Included in Medical?

No, dental cover is not included in Travel Insurance Direct’s medical cover. Dental is still covered, but only to a limit of $1,000, although this is still higher than some insurers, which offer policies that top out at $500 for dental.

Travel Insurance Direct includes Covid-19 related medical expenses within its unlimited medical coverage. From our analysis, we found that Travel Insurance Direct had one of the best Covid-19 cover options on the market—which is important in this day and age.

Along with medical expenses, any additional travel expenses incurred due to Covid-19 are covered up to $2,500. Plus, cancellations due to Covid are covered for both you and your travelling party.

Travel Insurance Direct will cover pregnancy covered up until week 26 provided there are no pre-existing complications. Pre-existing complications are not covered, and cannot be covered under any circumstance.

Childbirth is not covered.

Related: Guide To Pregnancy And Travel Insurance

There are 93 automatically included sports and activities within the Travel Insurance Direct comprehensive policy, making it a great choice for customers looking to embark on an adventure-filled holiday.

The list includes quite a few thrill-seeking holiday activities, such as bungee jumping, go-karting, canoeing, mountain biking, zip lining and more.

Certain activities may come with caveats and conditions. For example, hiking and trekking is included as an activity but will only be covered to certain heights and in certain locations. Another example is motorcycle riding, which is only covered if you are riding a motorbike that is 250cc or less and are wearing a helmet.

For other specific adventure coverage—such as snow sports, cruising, or policies targeted towards backpackers—Travel Insurance Direct offers optional add-ons at an extra cost.

Travel Insurance Direct offers its policyholders 24/7 emergency assistance.

The TID Worldwide 24/7 emergency assistance team can be called on:

• +61 2 8256 1523, or
• +61 2 9234 3123

Phone enquiries are also available from Australia and overseas on Monday to Friday, 9am to 6pm AEST. These lines are:

• 1300 843 843 from Australia, or
• +61 2 8256 1537 from overseas

You can also submit online enquiries via the TID website at any time.

Frequently Asked Questions (FAQs)

Who underwrites travel insurance direct.

Travel Insurance Direct is underwritten by Pacific International Insurance Pty Ltd.

What is the best travel insurance for Australians?

The best travel insurance for Australians will depend on a multitude of factors: whether you’re travelling domestically or internationally, where you are going, what activities you have planned, your age, any pre-existing conditions, and more.

This means that the best policy for you may not be the best policy for someone else.

For ease, Forbes Advisor Australia has reviewed the comprehensive options on the market and chosen our top 10 picks. Travel Insurance Direct ranked the highest, scoring 4.5 stars.

We have also ranked our picks for the best domestic policies for Australians for those looking for local options; the best policies for senior travellers ; the best cruise policies, for travellers setting sail; and the best family-friendly policies .

Is there a promo code for Travel Insurance Direct?

No, at the time of writing, there are no active promotional codes for Travel Insurance Direct. However, you can be eligible for a discount if you purchase multiple policies at once, which can be helpful for families.

Sophie Venz is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously the Associate Editor of SmartCompany, Sophie has worked closely with finance experts and columnists around Australia and internationally.

• Best Comprehensive Travel Insurance
• Best Seniors Travel Insurance
• Best Cruise Travel Insurance
• Best Domestic Travel Insurance
• Travel Insurance Cost
• Pregnancy Travel Insurance Guide
• Travel Insurance For Bali
• Travel Insurance For Fiji
• Travel Insurance For The USA
• Travel Insurance For Thailand
• Travel Insurance For New Zealand
• Travel Insurance For Japan
• Travel Insurance For Europe

More from  

Best student travel insurance, travel insurance and covid: are you covered, top travel insurance tips for australians, our pick of the best comprehensive travel insurance providers in australia, do frequent flyer points expire, travel insurance for canada: what you need to know before you go.

Travel Insurance Direct

Our verdict: cover for cruising and covid-19 are a welcome addition to all policies but if you have a pre-existing condition, you'll want to make sure you're covered..

In this guide

Summary of Travel Insurance Direct's The Works policy

How does travel insurance direct cover covid-19, what policies does travel insurance direct offer, here's a breakdown of travel insurance direct features, standard features, optional add-on, how to make a travel insurance direct claim, here's the bottom line about travel insurance direct, frequently asked questions, compare your travel insurance quotes.

Destinations

• Travel Insurance Direct includes cruise cover as standard where most other providers will charge you extra to add it on.
• This company offers overseas medical and cancellation cover for COVID-19-related events, including quarantine expenses in some situations.
• Travel Insurance Direct provides personal liability cover of up to $2,500,000 which is significantly less than the majority of its competitors. World2Cover, Travel Insuranz and Insure4Less all offer at least 3 times as much.
• If you have an existing medical condition outside of the 40 listed, you won't be covered for any related claims.

Compare other options

Table updated April 2023

The Coronavirus pandemic has not only changed how we travel but what we expect from travel insurance providers. The good news is, cover for some COVID-19-related events is available on all Travel Insurance Direct's plans, but the level of benefits varies between them. Here's what you can expect from its top level of cover:

Medical expenses overseas if you get sick with Covid-19 while on your journey Coronavirus travel costs including cover for quarantine expenses and trip cancellation

Some exclusions do apply, however, including costs related to a broadly imposed government quarantine or your neglecting to observe any relevant hygiene, social distancing or vaccination guidelines.

If you'd like to see what else is available, we've compared all the providers that offer cover for COVID-19 .

Travel Insurance Direct offers four policies to choose from, suitable for everyone from travellers on a shoestring to the luxury seekers amongst us. The Works, The Basics and Domestic plans are available for single trips and the Annual Multi Trip plan covers you for as many trips as you like over 12 months.

Annual Multi-trip

This insurance is underwritten by Pacific International Insurance. It comes with a cooling-off period and a choice of standard excess.

The cooling-off period is 21 days from the day you buy your policy, during which you can cancel your policy and receive a full refund of your premium. The excess is the amount you must pay for each claim you make and is deducted from any claim payment.

Travel Insurance Direct policies cover a range of benefits. We've outlined a few of them below, just keep in mind allowances can vary depending on your chosen policy e.g. the comprehensive cover under The Works plan vs The Basics policy).

• Cancellation or holiday deferment costs
• Dental expenses due to sudden and acute pain
• Emergency travel arrangements and accommodation expenses
• Fraudulent use of credit or debit cards
• Luggage and personal effects
• Overseas medical expenses including evacuation and repatriation
• Personal liability
• Rental vehicle insurance excess
• Total permanent disability and accidental death
• Travel delay and missed connection

Travel Insurance Direct offers add-ons to tailor your policy to your needs by paying a bit more.

• Specified items. If some of your more expensive belongings are going along for the ride you'll want to check the benefit limits on your policy. This add-on provides extra cover above the standard for specific items such as jewellery, mobile phones and musical instruments.
• Snow sports. Hitting the slopes? You might need to add on cover for activities such as skiing, snowboarding and even tobogganing. This add on covers you for piste closure, snow sports gear, hired ski equipment and recovering pre-paid costs if you're unable to ski due to illness or serious injury.

Even the best travel insurance policy has some things that are generally excluded. With Travel Insurance Direct, these include:

• Insolvency of a travel service provider
• If you don't sort out the right travel documents such as passports and visas
• Travel against medical advice
• Elective or cosmetic treatment or surgery that is not medically necessary
• Riding an ATV or quad bike, either as the driver or passenger
• An existing medical condition not approved by TID.
• Being intoxicated by or addicted to alcohol
• Taking part in a riot or civil commotion
• Mountaineering using support ropes, abseiling, or rock climbing
• Travel in a country or region that is the subject of a 'Do not travel' warning
• You riding on a motorcycle with an engine capacity greater than 250cc, without a helmet or where the person in control does not have a valid motorcycle licence

Make sure you review Travel Insurance Direct's policy wording for a detailed breakdown of what isn't covered, found under its list of general exclusions .

The easiest way to make a claim on your policy is online through the TID website. Have your insurance documents ready and follow these steps:

• Head to https://www.travelinsurancedirect.com.au/Member/OpenSignIn
• Log in with the email address and password you used when you bought the policy
• Select "Make a new claim"
• Answer a few questions and describe what happened
• Check your email for further instructions
• Upload your supporting documents
• Review your claim and submit

Travel Insurance Direct offers a robust suite of travel insurance policies with cover that should be sufficient for most travellers. You've got unlimited overseas medical expenses cover, your choice of cancellation cover and up to $12,000 for luggage and personal effects. Plus, cruise cover is included as standard with unlimited cover for medical expenses including evacuation and repatriation.

TID has automatic cover for 40 existing medical conditions including asthma, diabetes (types I and II) and high blood pressure. If your condition isn't listed then you can still buy a policy but you won't be covered for any claim related to it. On top of that, many of the included conditions aren't covered if you've required hospitalisation or have experienced complications recently.

Where TIDs policies fall short can be found in its general exclusions. ATV or quad riding is out, as is riding a motorcycle with an engine capacity greater than 250cc. Travellers to South East Asia should take particular note, where motorcycle riding is a common form of transport. Policies are only available to residents of Australia under the age of 75 so senior travellers will have to look elsewhere.

Not quite sure about Travel Insurance Direct? You can compare other travel insurance companies here .

Where is Travel Insurance Direct based?

TID's office is based in Sydney, Australia.

Can I extend my policy?

Yes. International policies can be extended up to a maximum of 12 months while domestic policies can be extended up to 6 months. You need to extend your policy before the expiration date (think Sydney time). This can be done online.

Do I get to choose my excess?

Yes. TID offers a variable excess option with your choice of $0, $150 or $250 excesses.

Are kids covered free?

Yes. TID covers your dependent children and grandchildren (under 21) for free when they travel with you for the majority of your trip.

Add kids under the age of 1 by typing a “0” 0 traveller(s)

Include travel deals and helpful personal finance content from Finder

By submitting this form, you agree to our Privacy & Cookies Policy and Terms of Service

Cristal Dyer

Cristal Dyer is a travel writer at Finder. She has been writing about travel for over five years and has visited over 40 countries around the world. Cristal currently travels full-time, writing about her favourite cities and food finds, and she is always on the lookout for amazing flight deals to share.

More guides on Finder

The best travel insurance policies are different for each individual traveller.

We take a look to see if you are fully protected by insurance if your Airbnb trip goes wrong.

South Korea has become a tourist hotspot in recent years, and is usually a very safe choice if you travel smart.

Everything you need to know about taking your pet overseas including rules for flying with pets and how to prepare for your trip.

Find out how travel insurance for trip disruption actually works and policies from Australian brands.

Find out how travel insurance covers accidental death and what will be paid from in the event of a claim.

Beware when swimming at Byron, Ballina, Bondi and Bells.

Learn more about travel insurance brokers, how they are paid and the way they can help you find comprehensive travel cover.

Is travel insurance a worthy investment? Find out why travel insurance is an invaluable travel item.

Guide to high-risk travel insurance: What is and isn't covered.

Ask a Question

Click here to cancel reply.

You are about to post a question on finder.com.au:

• Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
• finder.com.au is a financial comparison and information service, not a bank or product provider
• We cannot provide you with personal advice or recommendations
• Your answer might already be waiting – check previous questions below to see if yours has already been asked

15 Responses

Can I renew the policy for a second year while in that country in this case Myanmar?

Thank you for getting in touch with finder.

If you need to renew your travel insurance with Travel Insurance Direct, kindly contact them directly. Please note that there are policies that allow you to take out travel insurance if you’re already overseas.

I hope this helps.

Thank you and have a wonderful day!

Cheers, Jeni

will be travelling to Bali. Does the insurance cover flight cancellation or delay as a result of volcanic ash?

Thanks for leaving a question on Finder.

If you buy a new travel insurance policy for Bali today, you won’t be covered for any volcano-related issues. This is because travel insurance is designed to cover unforeseen issues, and the Mt Agung eruption is a known event. It’s basically like trying to get car insurance after you’ve had an accident, and expecting to be covered.

Now for the good news: you can still get travel insurance for Bali . Should you bother? Definitely, because even if you’re not covered for the volcano, you’ll still be covered for things like medical expenses, cancellation costs not related to the ash cloud, lost luggage, cover for leisure activities and more, depending on the policy you choose.

Cheers, Joel

Hi do you cover volcanic ash

Hello Andrea,

Thank you for reaching out to us.

Currently, no brand in our panel offers cover for the ash cloud in Bali. However, our list of Bali travel insurance would give you an idea of which brands offered to cover in the past. Please continue to check our pages as we are continuously updating them for any new issue statements regarding the ash cloud cover from different insurance providers.

Please do not hesitate to reach out to us again if you have additional questions.

Cheers, Ash

I need to purchase medical cover for my son who just got married to an American and is living in US. What typ of cover is suitable??

Thank you for your question.

You have contacted finder.com.au, a comparison and information service and not actually TID. As a comparison and information service, we are not permitted to provide our users with personalised financial advice or product recommendations.

However, TID offers cover for Australian residents that are already overseas. You may compare TID and other travel insurance brands on our guide about travel insurance for Australians already overseas .

While looking for insurers, please make sure you read the terms and conditions of the policy to learn more and know if it is the right policy for you or not.

Cheers, Zubair

Europe 31 May returning 28 June. Single policy, aged 69. Need pre existing condition of CLL covered. Take one pill, no other treatment, no hospitalisation, not terminal, not against doctor’s advice. No other conditions except minimal blood pressure and under active thyroid, both treated for at least past five years without change. Can you offer a policy?

Please do not use this company. TID ripped me off big time. They do anything they can to avoid paying you, I ended up $20 worse off than if I never claimed, and thousand of dollars in medical expenses they would not pay. Go with anyone else but never TID!!! Clare

Hi Barbara,

Thanks for your question. Many of the brands in our panel offer cover for pre-existing condition. Please review our travel insurance for pre-existing conditions page for more information.

I hope this was helpful, Richard

How likely would you be to recommend finder to a friend or colleague?

Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.

Important information about this website

Advertiser disclosure.

finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles

We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.

Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.

How we make money

We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.

Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.

Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money .

Sorting and Ranking Products

When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.

Terms of Service and Privacy Policy

Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.

We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.

Learn how we maintain accuracy on our site.

Travel Insurance Direct (TID) Reviews

Travel Insurance Direct (TID) are quickly becoming a major player in the Australian online travel insurance scene with their cheap prices and good levels of customer support. Review their level of cover to determine if it provides enough protection for your holiday. Travel Insurance Direct recently changed their underwriter from Allianz to Lloyds of London. This may have changed parts of their policy so make sure you read the PDS to ensure you are still covered for what you need.

Summary of Travel Insurance Direct cover

• International plan
• Annual Multi Trip including Business

Website: http://www.travelinsurancedirect.com.au

Phone Number: 1300 843 843 Claims: 1300 728 025

Underwriter: Lloyds

Emergency Service Provider: Specialty Assist Contact Method: Reverse charge call to Australian number or local number in a limited number of countries

24 hour emergency assistance call +61 7 3305 7499 (reverse charge from overseas)

Maximum Age: 80

Children: Yes. Family policy includes dependent children/grandchildren under the age of 21 at the date of policy issue.

Extension Available: Yes Additional Length: up to 6 months

Schedule of Benefits

I chose to go with Travel Insurance Direct (TID) for my trip through Central and South America in 2019. I decided to go with them because they had competitive pricing, however I later learnt why they are a cheaper choice. Unfortunately while in Peru I had all of my most important personal belongings stolen from my accommodation. Although many of the items were completely irreplaceable, I had some small peace of mind knowing I had travel insurance. I was wrong to let this give me any peace of mind. Never in my life have I ever experienced such poor customer service. I experienced huge delays in responses to my emails (sometimes months), they spelt my name wrong, they requested documentation for a medical condition which I did not have and was not claiming for which later turned out to be another careless mistake made by the claims officer, part of my offer was calculated using the incorrect currency, my phone calls were completely ignored on multiple occasions and worst of all I was offered as little as 25% cover for my items. I would have been better off saving the money I spent on insurance. They also dragged my claim out for well over a year. If you actually want to be covered when you travel I would strongly recommend against TID!

Do not use travel insurance direct. My flights were cancelled due to covid 19 flight restrictions and they flatly refused to give refund.

Have used TID for all my travel insurance for the last 7 years. I have never had a claim. So I was extremely disappointed when I was forced to cancel a trip to Japan because of Covid19, that I was not able to get my money back. Instead I was offered a credit (12 months expire). There is a catch though, I am required to purchase another travel insurance policy before June 21, pay for it and then apply for the credit. This is not acceptable. I will not be using TID ever again and I will make sure no friends or family members use them either. Every other aspect of our cancelled trip was refunded. Extremely bad customer service Travel Insurance Direct.

We paid over $800 for our policy and made 3 claims for lost items, flight cancellation and theft. They rejected all 3 claims. My advice is to read the small print. They make it sound like you’re covered, you pay a lot and when it comes to claiming they are very quick to reject claim. Very unhappy customer.

Just last week I traveled to Thailand with my daughter and two grand daughters. One of my granddaughters got very ill with a stomach bug. Whilst sitting at Phuket Airport (leaving to go home) we decided to ring Travel Insurance Direct to see what would be needed if she was not able to travel any further. We tried every number that was on there web page a number of times, even the emergency number. Not one of the calls was answered. The number would ring once and then end the call. we then tried the on-line chat only to be told “this is not available”. I have on my phone all the calls that were unsuccessful to this company. There were of no help at all.

Hi Chris, we take our customer service very seriously and would really like to investigate your claim issue. If you go to http://service.travelinsurancedirect.com.au/customer/portal/emails/new

and tell us your policy number and the issue with your claim we will investigate.

Unfortunately, from this post there just isn’t enough information to get in touch with you.

Hope to hear from you.

I have not claimed with travel insurance direct but have taken their insurance for 2 trips. They were the cheapest I found after I used a coupon. Good limits on computer gear.

I have not been happy at all. You have to pay upfront while getting care at the hospital and when a very expensive camera was lost which cost around $800 all I received was $250 and the camera was under 12 months old. When questioning a representative they said I should look at the fine print and they can make their own assessment on what should be paid. I would strongly suggest you look at other insurance for travel as friends have had much better service from other companies.

I always buy with this company as it is unwritten by a insurance comapny i have heard of, and it is excellent value. On one of my many trips overseas I had a claim for almost $400 on a small damage repair on a motorhome in New Zealand. and I had no problems it went straight through. I would recommend this insurance company as it is affordable to the young and i purchase it for my uni student daughter all the time when she travels, shop around and you will see this is good value.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Please rate this product

Travel Insurance Direct Travel insurance customer reviews

Overall rating, recent travel insurance direct travel insurance customer reviews.

Travel Insurance Direct Travel Insurance

I trust tid for their quick and efficient service.

I’ve used TID for many years now and have been pleasantly surprised at the ease of purchasing cover and the claims process. After a few overseas mishaps including a bout of sickness in Japan that left me in hospital, I found the claim process quick and easy. The customer service was clear and efficient and TID has given me peace of mind to choose their travel insurance again and again. As a bonus, the TID travel app is a wonderful way to find out more about the location you’re traveling to, just like a local tour guide in your pocket!

Gets the job done, hassle free.

I have yet to make a claim but they're nice, quick and easy to purchase even for short journeys and send reminders before and after.

Affordable insurance with suitable coverage.

TID were very competitive on pricing and it was very easy to get a quote via their website. When I had questions their customer service team responded in a timely manner. Like every insurer make sure you read the fine print so that the insurance you select covers you for what you need. It was easy to add on additional extras if you required additional coverage.

Complete Waste of Money

I chose to go with Travel Insurance Direct (TID) for my trip through Central and South America in 2019. I decided to go with them because they had competitive pricing, however I later learnt why they are a cheaper choice. Unfortunately while in Peru I had all of my most important personal belongings stolen from my accommodation. Although many of the items were completely irreplaceable, I had some small peace of mind knowing I had travel insurance. I was wrong to let this give me any peace of mind. Never in my life have I ever experienced such poor customer service. I experienced huge delays in responses to my emails (sometimes months), they spelt my name wrong, they requested documentation for a medical condition which I did not have and was not claiming for which later turned out to be another careless mistake made by the claims officer, part of my offer was calculated using the incorrect currency, my phone calls were completely ignored on multiple occasions and worst of all I was offered as little as 25% cover for my items. I would have been better off saving the money I spent on insurance. They also dragged my claim out for well over a year. If you actually want to be covered when you travel I would strongly recommend against TID!

Decent level of cover

Used this insurer a few times in the past. Its great for singles/couples who want a decent level of cover for insurance. I made a mistake with the dates of one of my policies in the past and although the team were nice and somewhat helpful, nothing could be done on their end to extend the policy. Would be great if they had a feature to extend a policy as sometimes things change and trips are extended or in my case a wrong number was entered.

Process was simple and quick

I needed to make a claim. Process was simple and money back to me quickly. I was pleasantly surprised.

Traveling dependence, comfort and security

TID are a good company you can depend upon.

Competitive premiums

No fuss insurance. What more can you ask for.

Great customer service and discounts

Fortunately I've never had to make a claim. It was easy to apply online and their follow up emails were instant. I have always paid way in advance of our departure date and when the time came for our trip, they sent us a lovely text with our policy number and wished us a safe trip. I've used Travel Insurance Direct a number of times now. Each time we use them we get a discount.

I WANT TO DO INSURE FOR TRAVEL

The website is easy to use

This provider gives us the right amount of cover at an affordable price.

Easy to use and competitive pricing

My mum mentioned this to me when I was going on an overseas trip and I received a discount and had a great experience! Very easy online format and great coverage.

Competitive quotes and A-grade service

Competitive quotes , great customer service and quick response time.

Great to claim through

Travel Insurance Direct were fantastic to both purchase and claim through after a major car accident overseas. Their claims department actually identified additional things we were eligible for and paid more than we had initially claimed. On the down side, their Emergency assist department weren't particularly good at arranging our transport home and communicated poorly.

Great price, easy to acquire, efficient!

Great price, easy to acquire, efficient! Website is easy to use.

About Mozo community reviews

Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.

Who we are and how we get paid

Our goal at Mozo is to help you make smart financial decisions and our award-winning comparison tools and services are provided free of charge. As a marketplace business, we do earn money from advertising and this page features products with Go To Site links and/or other paid links where the provider pays us a fee if you go to their site from ours, or you take out a product with them. You do not pay any extra for using our service.

We are proud of the tools and information we provide and unlike some other comparison sites, we also include the option to search all the products in our database, regardless of whether we have a commercial relationship with the providers of those products or not.

'Sponsored', 'Hot deal' and 'Featured Product' labels denote products where the provider has paid to advertise more prominently.

'Mozo sort order' refers to the initial sort order and is not intended in any way to imply that particular products are better than others. You can easily change the sort order of the products displayed on the page.

Important information on terms, conditions and sub-limits

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Suggested companies

Fast cover travel insurance, allclear travel insurance (australia), southern cross travel insurance.

Travel Insurance Direct   Reviews

In the Money & Insurance category

Visit this website

Company activity See all

Write a review

Reviews 1.4.

Most relevant

Avoid at all costs!

This company will do anything to weasel out of paying resonable claims. They have no care for the consumer. We became very sick on our honeymoon and had to return home and they wouldn’t cover our flights. They went to the length of paying a external mediation company $1500 in fees to deal with our complaint rather than paying us the $1700 that was owed for the flights. Disgraceful!

Date of experience : 23 February 2024

They don’t honour flight cancellation…

They don’t honour flight cancellation because the airline quoted “crew issues”. This is the most misleading travel insurance companies. Why else do we get insurance if not to cover flight cancellations and injury? Do not recommend. Don’t want to imagine what would happen if you needed to make a serious claim with them.

Date of experience : 13 August 2023

We droped our backpack in to some water…

Warning! Dont Use! We droped our backpack in to some water on our overseas holiday, both cameras were written off, on top of the $200 excess TID then depreciate the value of one of our cameras by more than half. I cant even replace the camera with their depreciated value so im not sure why i even used insurance in the first place! Would reccomend going else where as although initially this insurance looks good its got lots of fine print and sneaky clauses which end up screwing you over when somthing does happen.

Date of experience : 25 February 2019

The worst experience with an insurance company I've ever had

DO NOT WASTE YOUR TIME, ENERGY AND MONEY!!!! I've been trying to claim my cancelled Europe trip since JUNE due to being physically assaulted. we had "the works " cover and have recieved nothing back from TID at this point they won't even reply to our emails and didn't even pay the full amount of my hospital fees??? their emergancy assistance team couldn't even give us a straight answer at the time of the incident leaving us stuck in budapest for almost a week as i was unfit to fly. Dealing with this company has made the most traumatic experience of my life 100x worse. 0/10 will never use again.

Date of experience : 07 October 2022

Don't waste money on cancellation cover

You would think cancellation cover would cover Jetstar cancelling your international flights and having to pay for new ones to be able to travel right? I mean that's why you buy it. Its marketed as "cancellation cover" right? So it would be reasonable to assume that it would cover getting your flights cancelled by your airline yeah? Nope... Sucked in. Read the fine print. After waiting almost 3 months for a response on my claim I find out cancellation cover is next to worthless - it really only covers natural disasters, jury duty, or your work cancelling your leave. Ie. next to useless. Don't waste your money paying insurers for something they basically won't assist with people.

Date of experience : 16 September 2022

cancellation

Unacceptable and unreasonable prior to leaving Brisbane on the 28th Aug 2016 to Bali for 1 week. I purchased insurance from TID after I could not find the insurance Flight Centre had arranged. Upon finding the email copy from FC I contacted TID for a cancellation of the policy only to receive a reply on the Saturday the 29th when out of the country that the cancellation was not possible. Typical slick Bulls**t talk from their staff. Bad taste in your mouth. Never again.

Date of experience : 30 August 2016

Reply from Travel Insurance Direct

Hi Oliver, We have a 14 day cooling off period after you purchase where you can cancel your policy and receive a full refund provided your trip hasn't started and you don't need to claim on the policy. If your request came after the start date on the policy then we usually won't be able to cancel it for you. However, get in touch with me with your policy number and a copy of the certificate of insurance from Flight Centre and I'll see what I can do. Alison, Customer Experience Manager [email protected]

We will not use TID again.

My wife and I have used TID several times over the past few years and have never had to make a claim until this year. Our claim for airline cancellation charges (we had to cancel our trip due to my foot surgery) was denied due to a "pre-existing medical condition". I had had a problem with my ankle 2 years ago which required no medical treatment. We will not use TID for future overseas trips.

Date of experience : 06 November 2016

Hi Becky, I'm sorry to hear you are unhappy with the outcome of your claim. There are pre-exisitng medical conditions we cover and others that we don't cover. If your claim is as a result of a condition that is not covered, it may impact the outcome of your claim. Having said that, I would be happy to look into your claim and if need be have it reviewed. If you would like for me to do this, please send me your claim number at [email protected] Ash, Customer Experience www.tid.com.au

DO NOT TRUST THIS COMPANY

I have just finished loading a lengthy (negaitive) report on another website and was asked to "verify" my identity by a number of options. I chose my email address. The system response was along the lines of "go to your email and follow the instructions" and when I did TID failed to send any message or instructions and my review was entirely lost - clever chaps!!.. Just like my claim when I tried to report a NIL or 0 or 0.00 or $0.00 or Zero in the on-line claim form when I answered what I was offered by an airline after I contacted them for a refund. It refused to accept nothing as the answer and blocked me from completing my claim. I won't bother giving you the whole story about my claim, just take my word for it as an ex insurance manager, leave this alone - go elsewhere.

Date of experience : 21 July 2019

Reconsider your need for coverage with Travel Insurance Direct as they are not going to pay

I have taken 3 policies with Travel Insurance Direct (TID) and when I lodged my claim it rejected on the basis the claim wasn't reported to them within 24 hours, what a great way to get of a claim. This an experience that I will not soon forget my unfair claims experience and recommended any persons thinking taking a policy to reconsider (TID) as their chosen Insurer. Coverage is important but it is nothing compared to claims service as it is what justifies the purchase to begin and what gives peace of mind. I get it if something is stolen you need to report it to someone. Reality check, if something like a phone and Ipad is damaged by accident, no one's calling the cops or advising the hotel. Crap Claims Assessors equals crap insurance. Worse Insurer by far! try someone else, anyone else!

Date of experience : 19 March 2018

Hi Rob, Thank you for taking the time to share that frank and honest feedback. I'm sorry learn of your disappointment with our claims service. I would very much like to look into your claim and if you like have it reviewed. If you would like for me to do so please provide me with your claim number. I can be reached on [email protected] Ash - TID Customer Experience Manager

Offensive customer service

Offensive customer service who make no attempt to understand the policy holder’s point of view and actually compound the stress of the situation. The way my claim was handled by the customer service agent it would have been better to have received a generic email response. I never want to speak with anyone in this company again. (My previous travel insurer was amazing. I spoke to them once about whether they would cover something that wasn’t clearly included in my policy and they told me that as long as I clearly explained the situation there was no reason not to try. I can only say the opposite for TID.)

Date of experience : 27 May 2019

I have insured with TID for years

I have insured with TID for years. Wrote twice to Travel Insurance Direct earlier this year, due to COVID related issues, on their website messaging system. The second time was 13 April 2020. Still have not received a reply to either message and it is now December 2020. Not even a "no". Will not be using Travel Insurance Direct ever again and have made sure to tell my friends of this experience.

Date of experience : 01 December 2020

No customer service

I have been using TID for my travels for close to 10 years now. This time, unfortunately, something went wrong for the first time. I got a horrific customer service. Despite sending multiple emsils stating that I need the feedback on my claim urgently I kept getting the same response that someone will get back to me within 10 business days. The proble - I only have 5 days... on top of it it's practically impossible to get anyone on the phone. I am calling from overseas and they simply put you on hold for 30 mins which is when I usually give up. Not to mention the time difference and the fact that I spent half of the night calling them, without success. It gives you an option to leave your phone number, no one ever calls back. Absolutely disgraceful.

Date of experience : 06 August 2019

Painful, lengthy claim.

It's been a month since my claim was submitted. All I get are sparse emails asking about further details of the incident (which I have already submitted in the claim itself - do they not read it?) and telling me they are 'awaiting contact' from my doctor. My doctor is not difficult to contact. She is in every day of the week and should be easily accessible. It is bad enough that I have had to cancel my trip due to medical emergency, but dealing with these guys on top of that? I wish I'd gone with someone else. This honestly just feels like an excuse to draw out the process and wait for me to give up. I've never had so much trouble dealing with an insurance company. They are unprofessional and unempathetic.

Date of experience : 18 October 2016

Hi MLawson, I'm sorry to hear you have been unhappy and frustrated with your claim. From time to time our Claims department may ask for further information in assessing a claim, although I'm concerned to learn your claim has been open for a month, the majority of our claims are assessed within 10 working days. Sorry you feel as though we are drawing the process out intentionally, that is certainly not what we do. In having said all that, I would be happy to look into your claim personally. If you could please provide me with your claim number on [email protected] Ash, Customer Experience www.tid.com.au

Very Slow Response and Sneaky with Claims. Stay Away!

I recently went to a trip to Manali and had my luggage (camera and watch) stolen from my hand carry. Upon filing the claim, TID deemed it to be checked in luggage. I now suspect that the form I was filling out had a section there to select checked in luggage which I may have accidentally selected. TID takes a very long time to get back to you and stick to the full 10 business days up to the last minute. They also deem watch to be a jewelry when it actually should be timepiece. You basically pay for what you get. Cheap insurance and nasty service when there is a claim!

Date of experience : 30 November 2015

Hi Dheeraj, I'm sorry to hear you are unhappy with the outcome of your claim. In the description of what happened you stated that your items were packed in your suitcase so we have assessed the claim on that basis. If you would like the claim reviewed and escalated I'd be happy to arrange that for you. Please don't hesitate to contact me directly or get in touch with your case manager to arrange the escalation. - Alison, Customer Experience Manager, [email protected]

Will use any technicality to avoid paying a claim

I have used TID for many years and recently had to make my first claim with them for a pair of sunglasses I lost while kayaking on Halong Bay in Vietnam. The claim was denied as I hadn't made a report to the police or "other authorities". Unfortunately there are no water police on Halong Bay so who was I supposed to report it to? I informed the crew on our cruise boat and they just shrugged their shoulders. If I was going to try and defraud TID wouldn't you think I'd claim for something a bit more expensive than sunglasses? Like maybe a video camera? I thought TID were different but turns out they are just a typical insurance company that will use any technicality to get out paying a claim. So much for being a loyal customer with a good claims history. I will never use TID again and will be ensuring none of my friends or colleagues do either!

Date of experience : 19 May 2016

Hi Paul, Thanks for being such a good customer of TID. I'm very sorry to hear about your experience when making a claim with us. Please contact me directly if you would like to have your claim reviewed and I'll arrange that for you. Alison, Customer Experience Manager [email protected]

Exclusions due to the NZ Earthquake only declared after purchasing travel insurance.

Ok so admittedly I did only purchase Travel Insurance shortly before travelling but only after purchasing Travel Insurance with TID did they declare that there were some exclusions due to the earthquake in NZ. I think exclusions should have been declared before purchase. And then annoyingly they had the cheek to remind me that I should have purchased travel insurance at the same time as booking my holiday. Thanks for the heads up!

Date of experience : 29 November 2016

Hi Robin, Thanks for taking the time to share that frank feedback, sorry to hear you were disappointed with your experience. As an insurer we cover events that are unforeseen an unforeseeable and when there is a major event impacting cover (i.e. earthquake, tsunami, volcanic activity etc), we stride to put a warning up on our website as soon as possible. Apologies if the reminder came across as annoying, that certainly isn't the intention. It is true however that we suggest to everyone that they get travel insurance at the time they start paying for a holiday, just as one might get car insurance at the time of buying a car. I hope that helps provide clarity on the situation, if there are any other concerns you have please feel free to get in touch with your policy number and I would be happy to look into it for you [email protected] Ash, Customer Experience www.tid.com

Really not good enough

Lost luggage on return trip home from Los Angeles to Melbourne, was with out my luggage for 12 days with out essential items such as work clothes, toiletries, underwear and just clothes to wear in general. Apparently you are not covered on the return trip home which I find ironic considering that is was still inside the designated travel dates, but I suppose TID is just out to rip you off and offer no assistance in times of need just like every other insurance company. Would not recommend.

Date of experience : 10 October 2016

Hi James, Thanks for sharing your feedback, I'm sorry to hear you're unhappy with the outcome of your claim. I would be more than happy to look into your claim and if need be have it reviewed. If you would like for me to do this, please send me your claim or policy number. Ash, Customer Experience [email protected] www.tid.com.au

I would think twice before placing an…

I would think twice before placing an order on the site. The company has yet to refund my account which I had request several times. We all know its pandemic however the processing of refund should not take a month..

Date of experience : 06 October 2021

Do not use travel insurance direct

Do not use travel insurance direct. My flight was cancelled due to covid 19, which was out of my control. I brought my insurance before covid 19 happened and they flatly refuse to refund my money.

Date of experience : 16 June 2020

It's a shame how far TID have fallen

It's a shame how far TID have fallen. I've used them for since 2014 due to their glowing reviews and was always the travel insurance I've recommended to friends and family when they travel. After my last experience, I won't be making that mistake again. We lost a few items when travelling in Vietnam, we believed they may have been left in a hotel but weren't 100% sure. We contacted the Hotel and asked if they were there and if they can be shipped to our next location (at our cost), but they informed us that they weren't there. Oh well, lucky we got to travel insurance... not. TID completely washed their hands of it and said since we *think* (but aren't sure) we left them, they won't cover it since it isn't classified as a loss by them. I thought not knowing where items were located is the very definition of loss, crazy! Do yourself a favour and pick any other company. It's disappointing that the old TID has started to use tricky tactics and unclear advertising to get out of paying claims.

Date of experience : 18 June 2019

Travel Insurance Direct Promo Code

Travel Insurance Direct Promo Code: 15% Off

Get a massive 15% off your travel insurance with this Travel Insurance Direct coupon code. Take advantage of EOFY sale now.

Copy and paste this code at

https://flighthacks.com.au/recommends/tid/

TID Discount Code: EOFY Sale 15%

Save 15% off Travel Insurance direct with our end of financial year sale TID discount code.

https://flighthacks.com.au/recommends/tid-flash-sale/

Travel Insurance Direct Coupon: Flash Sale 15% Off

Get a massive 15% off your travel insurance with this Travel Insurance Direct coupon code. Take advantage of the flash sale now!

Travel Insurance Direct Promo Code 10% OFF

Flight Hacks readers can get a huge 10% off travel insurance with our Travel Insurance Direct promo code. Terms & conditions apply.

https://flighthacks.com.au/recommends/travel-insurance-direct/

Travel Insurance Direct is a popular and trusted travel insurance provider in Australia. Thanks to Travel Insurance Direct promo codes, you can save big on your insurance!

• 20 / 20 Coupon Code Availability
• 18 / 20 Insurance Pricing
• 16 / 20 Discount Amount
• 18 / 20 Deals available
• 19 / 20 User Friendly
• Exclusive discounts for Flight Hacks readers
• Great pricing on travel insurance
• Specialises in cruise cover
• May not provide cover for anyone

Who Is Travel Insurance Direct?

Travel Insurance Direct ( TID ) is a leading Australian travel insurance provider that offers comprehensive and flexible coverage options to suit every traveller’s needs. With a focus on customer satisfaction and ease of use, TID aims to provide the best possible service to its clients, making it an excellent choice for your travel insurance needs.

Looking for a travel insurance direct promo code? You can check out our website for active coupons and promo codes that may help you save money on your travel insurance purchase. Some of the recent offers include getting a $20 reward, and much more. Keep an eye out for limited-time offers and make sure to read the terms and conditions before redeeming any TID coupons or promo codes.

Why Choose Travel Insurance Direct for Your Next Trip?

Here are some of the reasons why TID is a top choice among travellers:

• Comprehensive coverage: TID offers a wide range of coverage options, from basic to comprehensive, ensuring that you can find a policy that suits your needs and budget.
• Easy claims process: TID’s online claims system is user-friendly and straightforward, making it easy to submit a claim and receive prompt reimbursement.
• 24/7 emergency assistance: TID’s team of experts is available around the clock to provide support and assistance in case of an emergency.
• Flexible options: With TID, you can customise your policy to include additional coverage for specific activities, such as skiing or scuba diving, or extend your policy duration as needed.
• Australian-owned and operated: TID is an Australian company that understands the unique needs of Australian travellers.

Types of Travel Insurance Policies Offered by TID

Travel Insurance Direct offers several types of travel insurance policies to cater to the diverse needs of travellers. These include:

• Single Trip: Ideal for one-off trips, this policy covers you for a specific trip up to a maximum duration.
• Annual Multi-Trip: Perfect for frequent travellers, this policy covers you for multiple trips within a 12-month period, with each trip having a specified maximum duration.
• Family Travel Insurance: Designed to cover your entire family under one policy, providing comprehensive protection for all family members.
• Adventure Travel Insurance: Tailored for travellers seeking adventure, this policy includes additional coverage for activities like scuba diving, skiing, and snowboarding.
• Group Travel Insurance: Suitable for groups of travellers, this policy offers discounted rates and comprehensive coverage for all members of the group.

Top 5 Travel Insurance Direct Promo Codes on Flight Hacks

At Flight Hacks, we pride ourselves on offering the most valid and tested travel insurance direct promo codes. Our top 5 TID voucher codes are:

Top Travel Insurance Direct Discount Codes 2023

These are the top TID coupons, both current and expired codes are listed here. You can try them all to see which ones work!

How to Use a Travel Insurance Promo Code

Using a travel insurance direct discount code is simple. Just follow these steps:

• Head to the Travel Insurance Direct website.
• Choose the type of policy you need and enter your trip details.
• On the payment page, look for the “promotion code” or “coupon code” field.
• Enter your tid promotion code from Flight Hacks and click “apply”.
• Enjoy your discounted travel insurance policy!
• Travel Insurance Direct Claims Process

One of the reasons travellers choose TID is their easy and efficient claims process. Here’s a step-by-step guide on how to file a claim with Travel Insurance Direct:

• Report the incident: Notify local authorities or service providers, such as airlines or hotels, as soon as possible. Obtain any necessary reports, such as a police report, to support your claim.

Travel Insurance Direct Promo Code: Save Big on Travel Insurance

Are you planning your next trip? Don’t forget to check out Travel Insurance Direct for money-saving offers. Redeem their promo code at checkout for discounts on comprehensive coverage with emergency assistance and additional benefits. Start saving today!

Active Travel Insurance Direct Coupons for 2024

Get discounts on your travel insurance policy with Travel Insurance Direct coupons. Read the full terms and exclusions before using them in conjunction with your tripwise policy. Visit TID’s website for more money-saving offers.

Expired Travel Insurance Direct Coupons: Do They Still Work?

To save money on Travel Insurance Direct, check promo code expiration dates before use. Some retailers may still accept expired coupons, but it’s best to use them before they expire for maximum savings. Always search for new deals and codes to ensure peace of mind while travelling.

Popular Travel Insurance Direct Coupon Codes for 2024

Get a discount on your travel insurance policy by using Travel Insurance Direct’s popular coupon codes, such as “SAVE20” and “TRAVEL10”. Always check the terms and conditions before applying the code.

How to Use Travel Insurance Direct Promo Codes

Ensure that you carefully review the terms and conditions of your chosen Travel Insurance Direct coupon code before applying it at checkout. By doing so, you can easily save money on your travel insurance policy without compromising on coverage.

What You Need to Know about Using Travel Insurance Direct Promo Codes

Maximize your savings on your next trip with Travel Insurance Direct. Ensure you’re aware of all restrictions and expiration dates before using any promo codes available on their website or via email newsletter. Get a free quote today!

Payment Methods for Travel Insurance Direct

Opt for automatic renewal or multi-trip policies to save more while selecting from the various payment methods available on the Travel Insurance Direct website such as credit card, debit card, and PayPal. Additional protection against fraud or disputes provided when paying with a credit card.

Buy Now, Pay Later with Travel Insurance Direct?

Travel Insurance Direct provides flexible payment options, including the ability to buy now and pay later, making travel insurance more accessible for budget-conscious travellers. It’s crucial to assess your needs and choose a plan with sufficient coverage. Travel Insurance Direct has various options that cater to different budgets and travel styles. Additionally, promo codes can lead to further savings.

Saving Tips for Travel Insurance Direct

Save money on travel insurance by purchasing policies well in advance of your trip. Use promo codes during checkout for discounted premiums. Compare different policies and coverage options for the best value.

Reasons to Get Insured With Travel Insurance Direct

Travel confidently on your next trip with Travel Insurance Direct. Their customizable policies offer comprehensive coverage for emergencies like medical expenses and lost luggage. Plus, with money-saving offers and 24/7 emergency assistance, you can trust them to have your back.

Different Plans Offered by Travel Insurance Direct

Travel Insurance Direct offers flexible and customizable plans that cover medical emergencies, trip cancellation/interruption, lost baggage, and more. Optional add-ons like adventure sports coverage or rental car collision insurance are also available.

Reviews of Travel Insurance Direct

Customers laud Travel Insurance Direct’s comprehensive coverage of medical emergencies, trip cancellation & baggage loss. The company provides great service & an easy-to-use website.

Cancellation and Refund Policy of Travel Insurance Direct

Before buying travel insurance from Travel Insurance Direct website in Australia or Canada note that it offers a 14-day cooling-off period. Cancel your policy within this time and get a full refund. Fees may apply if you cancel later.

FAQs about Travel Insurance Direct

Compare policies, read policy wording carefully before purchasing travel insurance with Travel Insurance Direct. Save money using TID promo codes.

How to redeem TID discount codes?

To redeem a TID discount code, enter the code at checkout before payment. Discount amounts vary depending on the code and offer. Read terms and conditions before use to ensure validity for your travel insurance purchase. Promo codes help save money and provide peace of mind while traveling.

How frequently are TID promo codes released?

TID promo codes are released periodically throughout the year, with varying frequency depending on the season and upcoming holidays. Stay updated by checking TID’s website or signing up for their newsletter. Save money on your travel insurance policy by using a promo code, ensuring peace of mind during your travels.

Do students get TID discount codes?

Travel Insurance Direct provides discounts for students with proof of enrollment or a valid student ID. Students can save up to 10% on travel insurance, and the discount code is applicable online or over the phone. Additionally, TID offers other promotions and discounts at various times throughout the year.

What are the benefits of TID newsletter subscription?

Subscribing to the TID newsletter offers a range of benefits, including access to exclusive deals and promotions, updates on new products and industry news, helpful travel tips, and increased preparedness for unexpected events during your travels. Stay informed and confident with a TID subscription.

Skiing and Snowboarding Insurance with TID

Protect yourself on the slopes with Travel Insurance Direct’s skiing and snowboarding insurance. Coverage includes injury and lost/stolen equipment. Purchase with a TID voucher for money-saving offers. Read full terms on the Travel Insurance Direct website.

TID Cancellation Policy due to COVID-19

Get comprehensive coverage for your next trip with Travel Insurance Direct’s flexible COVID-19 cancellation policy. Covering non-refundable expenses such as medical bills and emergency travel arrangements. Also provides reliable 24/7 emergency assistance.

Motorcycling Insurance with TID

Travel Insurance Direct provides protection for your motorcycling trips with comprehensive coverage, including emergency medical assistance and rental vehicle excess. Save on your policy with TID promo codes.

Coronavirus Insurance Plans with TID

Get comprehensive coverage for COVID-19 related travel emergencies with Travel Insurance Direct’s Coronavirus Insurance Plans. Save money with the TID promo code and get exclusive deals.

Single Trip International Basic Plan for Bali with TID

Comprehensive coverage for medical expenses, trip interruption & cancellation, baggage loss/delay & personal liability with the Single Trip International Basic Plan for Bali from Travel Insurance Direct. Save money with a promo code at checkout. Protect your trip now!

Pregnancy Insurance Plan with TID

Get peace of mind with Travel Insurance Direct’s comprehensive pregnancy insurance plans that cover unforeseen medical expenses while travelling. You can ensure emergency medical evacuation and also coverage for your baby. Use our exclusive discount offer available at checkout to save on your base premium.

Sports and Activities Insurance Plan with TID

Travel Insurance Direct’s Sports and Activities Insurance Plan covers skiing, scuba diving & bungee jumping with emergency medical expense coverage, trip cancellation & lost luggage. Get a free quote now!

Group Travel Insurance Discount with TID

Families and groups travelling together can save up to 10% on their travel insurance policy premium with Travel Insurance Direct’s group travel insurance discount. One policy covers all travellers, eliminating the need for multiple policies. Find out more at the Travel Insurance Direct website.

Coupon Codes from Stores Similar to TID

Compare travel insurance prices and get discounts with coupon codes from stores such as Allianz Travel Insurance, World Nomads, and InsureMyTrip. Read the terms before buying.

TID Contact Details

For any inquiries regarding travel insurance direct services and policies in Australia or Canada, customers can easily contact their customer service team via phone or email. Emergency assistance, cancellation policy, and full refund with purchase are available. To use discount codes on base premiums or additional options for your next trip, you can enter the promotional code at checkout. Kindly visit Travel Insurance Direct’s website for a free quote and exclusive deals.

TID Opening Hours

Travel Insurance Direct provides round-the-clock emergency assistance for travellers. When buying travel insurance, it’s crucial to consider opening hours, particularly when travelling overseas. TID policies offer comprehensive coverage for various activities and hazards.

Canada Insurance Plans with TID

Travel Insurance Direct provides Australians with a range of insurance plans while travelling abroad. By using the TID coupon code at checkout, customers can save on their base premium and get additional coverage options such as medical evacuation. Get a free quote today!

Conclusion – Travel Insurance Direct Promo Code

In conclusion, Travel Insurance Direct is an exceptional choice for your travel insurance needs, offering comprehensive coverage, excellent customer service, and a user-friendly claims process. With Flight Hacks’ exclusive travel insurance direct promo codes, you can save even more on your next policy. Don’t forget to bookmark this page and check back regularly for the latest and most valid TID coupon codes , travel insurance direct vouchers, and travel insurance direct coupons. Safe travels, and happy savings!

By following our tips for finding the best travel insurance deals and making use of the Flight Hacks promo codes, you can make sure that you get the most value for your money while ensuring your peace of mind on your next adventure. Remember that investing in travel insurance is an essential part of planning a trip, and with Travel Insurance Direct’s comprehensive policies and excellent customer support, you can travel with confidence knowing that you’re well-protected in case of any unforeseen circumstances.

Frequently Asked Questions

Are pre-existing medical conditions covered by TID policies?

Can i extend my tid policy while i'm already travelling, what activities are covered under tid policies, is there a cooling-off period for tid policies, can i purchase a tid policy if i'm not an australian resident.

We may earn a commission when you use coupons from this site.

Best Travel Insurance Direct promo codes - May 2024

Choose from 19 active tid discount codes and save today, book an annual multi trip worldwide for only $388, get a $15 amazon gift card with a minimum spend of $150 with travel insurance direct (t&cs applied), get family travel insurance for only $184, buy an insurance plan for students travelling to bali starting from $58, get a free quote for travel insurance direct policies, buy skiing and snowboarding insurance for just $137, get annual multi trip travel insurance for just $869, get a cruising insurance plan for just $154, join the funniest travel stories competition and stand a chance to win a $1000 e-gift card, purchase a family insurance plan to insure your kids as no additional cost, purchase a sports and activities insurance plan for only $99, purchase a basic insurance plan to fiji for just $167, purchase an insurance plan for backpackers starting from $51, get a pregnancy insurance plan for just $137, buy a coronavirus insurance plan starting from $49, purchase a skiing and snowboarding insurance plan for only $137, students can claim up to $12000 personal belongings, get comprehensive travel multi-trip insurance plan starting at $366, get sports and activities insurance for just $99, incredible insurance prices, recently expired travel insurance direct coupons, some may still be valid, enjoy 15% off your booking using this travel insurance direct promo code, 15% off with this travel insurance direct promo code during the cyber monday sale, top travel insurance direct coupons and discount codes.

Save 10% with the group travel insurance

• A maximum of 2 adults per policy
• You may add children under 21 years below you if you are the legal guardian
• You may create more than 1 policies to cover the number of people in the group

Coupon codes from stores similar to Travel Insurance Direct

Buy insurance packages for asia single trips from au$30.

Buy travel insurance for your single trips today

Get the worldwide plan including the usa with prices starting from $120, get 5% off domestic plans using this tick travel insurance promo code.

Get travel insurance for students with extra coverage

• valuable items such as cameras, musical instruments, laptops, and more
• sports and activities such as paddleboarding, zorbing, and more

Choose a plan according to your travel purposes

Special plan for domestic travellers

Basic plan for everyone

Insurance for frequent travellers

Full coverage travel insurance

Travel insurance direct faqs, how can i get a quotation from travel insurance direct.

Head to the homepage and fill in where, when and how old is the person who is travelling. Lastly, just click ‘Get a quote’.

How can I make a claim at Travel Insurance Direct?

Follow these steps:

• Log in and select ‘Make a new claim’
• Answer a few questions and list your expenses
• You will next receive an email with a list of documents that are required to upload
• Review your summary, and click ‘Submit’ and you are done

Can I extend my Travel Insurance Direct policy?

Yes, you may extend your policy for unlimited times with a maximum extension period of 6 months.

• Rewards (1)

Travel Insurance Direct coupons rating

0 customers voted an average of 0.00 stars

Save more with theTID discount codes

What type of offers can i find on travel insurance direct.

• 10% off all policies
• 10% off group policies
• 20% off travel insurance
• free quotation

How to apply our Travel Insurance Direct promo code?

• Click on ‘Get a quote’ on the top right of the homepage
• Fill in all the required information and click ‘Get a quote’ once again
• On the ‘Summary of cover’ page, you will have to select a policy
• On the right side of the page, click on ‘Apply a promo code’
• Once you have entered the code, click ‘Apply’ for the discount to reflect

TID coverage for COVID

Stores similar to travel insurance direct, most popular shops, protection for pregnant women.

• Cover for up to the end of week 26th of pregnancy
• Emergency assistance will be available 24/7
• Cancellation costs for unused transport and accommodation

Get coverage for your existing medical conditions

Policy cancellation.

• Sign in to your account and click on ‘Policies’
• Select the policy that you want to cancel
• Click on cancel and confirm that you will not be making any claim for that policy hereafter

Refund policy

Manage cookies