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Please Note - If you are cruising around Australia you need to select Pacific. With Regions, variances can apply for Bali, Indonesia, Japan and Middle East. You are not required to enter stop-over countries if your stop-over is less than 48 hours.

If you don’t know where you’re traveling to within the next 12 months, choose Worldwide to ensure you’re covered no matter where you go. If you’re travelling to multiple countries choose the region that you are visiting that is furthest away (excluding stopovers less than 48 hours). In most cases you will be covered for the closer regions as well. For example, if you choose Europe, you will also be covered in the Middle East, Asia and Pacific.

Worldwide means anywhere in the world

Americas means USA, Canada, South America, Latin America, Hawaii and the Caribbean

Europe means all European countries, including UK

Middle East refers to the area from Syria to Yemen; Egypt to Iran

Asia generally means Asia and the Indian subcontinent. For some insurers this excludes Japan*

Pacific means the South West Pacific, Australia and Indonesia/Bali*. Select Pacific for domestic cruises in New Zealand waters

New Zealand means domestic travel within New Zealand only

*Note: Variances apply for Bali, Indonesia, Japan and Middle East. Check that your destination is covered once directed to your chosen insurer’s site.

AA Travel Reviews

The AA has played an active role in New Zealand's domestic tourism since the 1920s. Policies are available to those under 100 years who are residents of New Zealand. Dependents travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Allianz Global Assistance and they are underwritten by Allianz Australia Insurance Limited.

Customer Experience

Claims experience, value for money.

The Absolute worst experience - STAY AWAY

My claim is only 2000$ and my premium with excess is close to 1000$ , ridiculously small claim - yet ...  Read more

My claim is only 2000$ and my premium with excess is close to 1000$ , ridiculously small claim - yet the claims process was an absolute nightmare. I provided evefry single thing they wanted, then they ask you for additional Documentation and then when you provide it, you wait 20 days and then they ask for more doc which was never asked before and irrelevant just to stall the claim. I am have been waiting almost 3 months for my lousy 2000$ payout, still nothing!

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Took travel insurance out to visit terminally ill parent who died whilst I was there. Tried to claim ...  Read more

Took travel insurance out to visit terminally ill parent who died whilst I was there. Tried to claim $500 for change of ticket. Provided death certificate and copies of original flights etc. Wanted a whole medical review of parent from an overseas medical team. No discussion, just refused to look at claim until 'paperwork' done. I pay $400 per month for AA house/car insurance but they made me feel like I am ripping them off. Have withdrawn the claim and will suck it up but just be warned their customer service is cold and inflexible.

A terrible experience

I had a comprehensive policy (no excess)with AA Travel (which by thew way is Allianz so don;'t th...  Read more

I had a comprehensive policy (no excess)with AA Travel (which by thew way is Allianz so don;'t think it actually has anything to do with AA) I spent two months trying to claim and only ever received a partial payment. Their reasons for denying payment on the remainder made no sense whatsoever but they would not engage in further explanation. It was impossible to actually speak to anyone. Stay away from this company.

Very disappointed at a time l needed support l was alone

Its an insult to use the AA name, trusted it and was let down. I had to haggle with the company who m...  Read more

Its an insult to use the AA name, trusted it and was let down. I had to haggle with the company who made a 'payment of good will' as it was put for a legitimate claim l will never recommend AA travel insurance.

Claim wasnt paid because policy was purchased 1 day after

This is absolutely frustrating, I bought AA travel insurance on 20th Dec after finishing all the trav...  Read more

This is absolutely frustrating, I bought AA travel insurance on 20th Dec after finishing all the travel arrangements on 19th Dec. On 21st my daughter fallen sick and on 22nd I had to cancel the entire trip, so put up a claim. My claim was rejected because I didn't purchase policy while doing the travel arrangements...fuming!

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CoverDirect NZ Limited (INC 3526051) owns and operates this website.

Our comparison is a free service that makes it easy for users to compare multiple quotes, saving both time and money. Our comparison ranks quotes according to price and is limited to those insurers that have agreed to participate on the site. CoverDirect NZ Limited does not hold a financial services licence. The comparison does not take your personal circumstances into account; as such, all information provided should be considered general and should not be considered as advice or a recommendation. Whilst we take all reasonable care when preparing this information, we do not warrant its accuracy. Pricing information is supplied by the insurance providers and ALL policy details should be verified with the before you purchase. This site links users to the website of the insurance provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase. We do not issue insurance. Users purchase directly from the travel insurance provider.

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AA Centre - Dunedin

450 Moray Place, Dunedin City Centre, Dunedin

Phone: +64 3 477 5945

At your AA Centre you can join the AA, arrange car, home & contents, life or travel insurance, renew your vehicle registration, get your driver's licence and much more.

Please Note: Overseas conversions applications are not transacted after 4:00pm

Products and services

• AA Membership gift packs
• Car insurance
• Driver licences - applications & renewals
• Driver licences – overseas licence conversion
• Home & contents insurance
• International Driving Permits (IDP)
• Join the AA
• Kiwi Access Card
• Learner licence theory tests
• Life insurance
• Pay Road User Charges (RUC)
• Personal IRD number verification
• Renew AA Membership
• Renew driver licences
• Super Gold Card ID photographs
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• Travel insurance
• Upgrade AA Membership - AA Plus
• Vehicle licensing & registration

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Do you want to cover a single trip or multiple trips, single trip  covers a single return journey overseas, up to 12 months long., annual multi-trip  covers an unlimited number of return journeys overseas over a 12 month period from the date your insurance starts which you can choose., when are you travelling, select the dates you will depart from and return to new zealand. , cover starts on the date you select, and you will have 12 months of cover from this date., where will you be travelling, you should make sure it’s safe to travel to your destinations by checking for travel advisories on the safetravel website . to understand how travel warnings and advisories might impact your cover, check our frequently asked questions ., popular destinations, south pacific.

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You can email us by selecting an option from our email forms here .

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CONTACT TINZ

For general enquiries.

We’re currently experiencing higher than usual enquiry volumes due to the Coronavirus (covid-19) outbreak.

Unfortunately, we are unable to answer phone calls right now.  We’re sorry for the inconvenience and appreciate your patience.

The best way to reach us is via email:  [email protected]

Alternatively, read our frequently asked questions .

We're ready to chat to you within office hours. The chat pop-up should appear on the bottom right of your screen if we are available. 

CORONAVIRUS ENQUIRIES

If you have questions in relation to coronavirus cover, please refer to our travel advisory .

claims enquiries

Email: [email protected]

Emergencies

In an emergency situation only, please contact our emergency assistance team on reverse charge: +(64) 9888 9274

Email:  [email protected]

for a TRAVEL INSURANCE QUOTE

If you're looking for a travel insurance quote you can do this online.

Click 'Get a Quote' and follow the prompts within the quote box.

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Before You Buy

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About us | Contact us | Policy Wording | Privacy

General Policy Enquiries

For all General Enquiries in New Zealand call AIG on 0800 269 872 during normal business hours (8.00am to 6.00pm Monday to Friday).

Information on how to submit a claim can be found on the claims page

PO BOX 1745

Shortland Street

Auckland 1010

Our fax number is +64 9 355 3135

Emergency Assistance

In an emergency:

Call us on +64 9 359 1687

We accept reverse charge calls. If reverse charge calls are not available from your locality, costs incurred in contacting AIG Travel can be recovered from AIG. If you are traveling in areas with limited communications infrastructure you are welcome to place test calls to us.

Our email address is [email protected]

If you are emailing us, please include a phone number we can call you on, if this is available.

Our fax number is +60 3 2178 4480

Putting things right

We strive to provide a high standard of service at all times. If you have a concern or complaint, we want to hear from you so that we have the opportunity to make it right. Please read our complaints procedure for more information about the process we follow when an official complaint is made.

Feedback and Complaints

We will comply with the Fair Insurance Code, which provides you with the assurance that we have high standards of service for our customers.

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BNZ Advantage Visa Platinum Credit Card Travel Insurance and BNZ Advantage Visa Business Credit Card Travel Insurance (‘Insurance’) is subject to the terms, conditions, exclusions (for example business travel, age limitations etc.) and eligibility criteria contained in the policy document. You should read the policy document to make sure that the Insurance meets your needs. The Insurance is provided to Platinum Advantage and Business Advantage cardholders by AIG Insurance New Zealand Limited (‘AIG’) under an agreement with BNZ. BNZ does not underwrite the Insurance, is not an agent of AIG, and does not guarantee the obligations of AIG. Premiums are payable for policy extensions such as pre-existing cover, duration extension and specified items.

This portal is owned and managed by AIG for the purposes only of delivering AIG insurance services. BNZ does not have access to this portal, does not collect any personal information via this portal and has no liability in relation to this portal. For more information about AIG’s privacy practices, please check AIG’s privacy statement at www.aig.co.nz/privacy-policy .

The AIG Logo is a registered trademark. Insurance products and services are provided by AIG Insurance New Zealand Limited. Terms, conditions and exclusions apply. You should read the Policy Wording and Schedule of Benefits considering your personal circumstances, prior to making any decision to acquire the product.

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TVNZ Announces Hosts For AA Insurance Location, Location, Location NZ

Press Release – TVNZ

Jayne Kiely and Paul Glover are set to host AA Insurance Location, Location, Location NZ. Real Estate agents by trade, Jayne and Paul are excited to be helping house-hunters find their perfect home and taking viewers along for the journey.

Jayne Kiely and Paul Glover are set to host AA Insurance Location, Location, Location NZ . Real Estate agents by trade, Jayne and Paul are excited to be helping house-hunters find their perfect home and taking viewers along for the journey.

Aotearoa will be familiar with our hosts, having welcomed them into their homes previously for hit local series like Educators and The Brokenwood Mysteries with Glover, and Mitre10 Dream Home and Game of Two Halves for Kiely. Having made the move into property, both are now seasoned real estate agents and work across Tāmaki Makaurau.

On taking on the role of host, Jayne Kiely said: “I love the series and I’m a huge fan – when I got the call, I had my own Bridget Jones moment and let out a little squeal and did a little dance! Kirstie and Phil are the ultimate professionals yet so endearing and down to earth and relatable; I hope we can come across as the Kiwi equivalent. I love helping people find their dream home, I do that every day in my ‘real’ job, so this is just an extension of my passion.”

“I’m stoked to co-host AA Insurance Location, Location, Location NZ with Jayne, the series is iconic and I’m a million percent committed to giving everything I can to the Kiwi house-hunters taking part,” added Glover.

Shaun Rees, AA Insurance’s Chief Product and Marketing Officer echoed the sentiment of the duo joining the series: “We’re thrilled to have Jayne and Paul onboard as two outstanding hosts to help the house-hunters through the home buying journey. Like the team at AA Insurance, they’re genuinely dedicated to helping New Zealand homeowners, and we look forward to working together to empower our house-hunters find their ideal home.”

The series will follow the format of original hit TVNZ 1 series Location, Location, Location created by IWC, a Banijay company, featuring property experts Kirstie Allsopp and Phil Spencer, as they help locals in their quest to find their dream home.

For those still looking for their forever home and need some expert help, casting is still underway, and you can apply at: tvnz.co.nz/location.

Greg Hornblow, Chief of OneRoof, says: “Jayne and Paul will be fantastic hosts – they’ll bring a heap of energy to the show and their real estate experience will be invaluable in helping Kiwis find their dream home. OneRoof is proud to be the real estate platform partner for the series and we can’t wait for it to air.”

AA Insurance Location, Location, Location NZ will premiere on TVNZ 1 and TVNZ+ later this year.

AA Insurance Location, Location, Location NZ is produced by Screentime New Zealand, part of Banijay.

Content Sourced from scoop.co.nz Original url

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