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Airport and Resort Rep, DCL (Celebration FL) Bench – Part Time

Job summary:, responsibilities:.

• We deliver a seamless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
• Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
• We build and manage relationships with Guests, Cast Members and Vendor partners to provide excellent service
• We perform efficient automated check-in functions on tablets and/or handheld devices as well as maintain strong observation skills with high level of detail
• Continuous walking & standing to direct guests for extended periods of time. Comfortable working in both indoor/outdoor settings during various weather conditions
• We provide Guest Service and help find solutions when challenges arise, are confident speaking in front of large groups, and perform various tasks simultaneously

Basic Qualifications:

• Required to have a valid Florida Drivers License
• Crucial to have own transportation to drive to and from work locations
• Needs to have availability to be flexible with work schedule
• Requires full availability for training. Upon completion of training a work schedule will be assigned
• Physical role requiring ability to lift luggage up to 50lbs
• Part-Time requires three (3) full days of availability for any shift, including early mornings, nights, and holidays.

Preferred Qualifications:

• Disney Cruise Line and Walt Disney World product knowledge
• Three (3) years or more Parks and Resorts and/or Disney Cruise Line experience
• Proven track record working in a team-based environment
• Proven ability to share creative and new insights

Additional Information:

Disability accommodation for employment applications, about walt disney world resort:.

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business we call Walt Disney World Resort.

Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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