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• COLLECTION AND DELIVERY
• TRAVEL MONEY CARD
• CURRENCY RATES
• SHOP FINDER

Travel Money

Tui travel money.

TRAVEL MONEY

• Order Travel Money
• Reload Travel Money Card

Enter either the currency amount or the cost (GBP) amount

• Result! You've bagged a better rate of {thisThresholdRate} because you spent over £{thisThresholdTop}.
• More bang for your buck? Spend over £{nextThresholdTop} to get an even better rate of {nextThresholdRate}.
• Keep going - You'll increase your rate to {nextThresholdRate} if you spend over £{nextThresholdTop}.
• Nice work! You've got the best rate on offer today.
• Holds up to 12 currencies at one time.
• FREE to use in bars, restaurants & shops, anywhere you see the Mastercard® Acceptance Mark.
• Manage your money in store, online or in the Travel Money Card App

Enter either the currency amount or the cost (GBP) amount.

Multi-Currency Travel Money Card Mastercard ®

Safe, secure, reloadable.  The convenient way to take money abroad.  Flexible money on the move:

• 1 card, 12 currencies
• The card is free - apply online or ask in-store
• Award winning - Won 'Best Travel Companion' in the Europe Paybefore Awards 2015

The Multi-Currency Travel Money Card is a safe and secure alternative to carrying cash abroad. It can hold up to twelve currencies at one time; Euro, US Dollars, Australian Dollars, Canadian Dollars, New Zealand Dollars, South African Rand, Turkish Lira, Thai Baht, Mexican Peso, Bulgarian Lev, UAE Dirham and Pounds Sterling.

Key benefits:

• Free to use in restaurants, bars and shops – anywhere you see the Mastercard® Acceptance Mark
• You’ll receive 2 cards linked to the same account, meaning the second card can be used for access to your cash should you lose one. If you should happen to misplace the card it’s not a problem as we can send you the funds via our Western Union money transfer service within 48 hours and at no at additional cost
• Travel Money Card App for checking balances, reloading, transferring funds between wallets and reviewing your transaction history
• The exchange rate is fixed at the time of purchase, so you don’t need to worry about fluctuating rates and the uncertainty of credit/debit card charges

No commission charges when you buy or reload your card

Safe and secure as it’s not linked to any bank account, plus it is Chip & Pin protected

• Can be used as a savings tool

Simply pre-load the Travel Money Card with your budgeted spend and use it to purchase goods or withdraw cash all over the world. The maximum card balance is £6000 and there is a £500† a day withdrawal limit. Please see table below for fees and daily limits. 

For any questions, please refer to our  FAQs

*2% load fee applies to Sterling cards

†charges apply, multiple ways to manage your account.

You can manage your holiday spending anywhere in the world through the new Travel Money Card App or through your online account:

• Check your balance
• Reload your card
• Transfer money between currency wallets
• Check your transaction history

The app is available to download now for both Apple and Android devices via the App Store or Google Play .

Access your online account here.

You can also manage your account in any TUI Travel Shop or check your balance by calling our helpline on +44(0)203 1300 133*

*Standard call charges apply

Summary of travel money card fees and limits.

Please note these are subject to variation in accordance with the Multi-Currency Travel Money Card Terms and Conditions.

Single Currency Travel Money Card

Please note, these are no longer available for purchase but can still be used until their expiry date.  The below fees are subject to variation in accordance with the Single Currency Travel Money Card Terms and Conditions.

Minimum age limit for applicants is 18 years.

How to make a complaint

We will always aim to provide you with the very highest standard of service, but we know that sometimes things can go wrong.  If that’s happened to you, please make sure you let us know by contacting us in any of the following ways:

By phone:  Contact us by calling us on the following number - 0203 130 0133 (Calls may be monitored and/or recorded for quality and training purposes and for compliance within regulations)

By email:  You can contact us by email at [email protected]

In writing:  Please write to us at (please address the letter to TUI Complaints) - PO BOX 3883, Swindon, SN3 9EA.

Our Complaints Process

We will promptly acknowledge your complaint within 5 calendar days, from the receipt of your complaints request. We will aim to resolve within a maximum of 15 calendar days from receiving the complaint, keeping you informed of progress. If there is any reason for a delay or extension on this timeframe, we will let you know.

Financial Ombudsman Service

We are committed to resolve any issues you raise with us internally. However, where you are not satisfied with our final response, or if 15 calendar days have passed since you first raised the matter with us, you have the right to refer your case to the Financial Ombudsman Service  - the contact details for the Financial Ombudsman are as follows:

Address:  Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Phone:  0800 023 4567, Free for people phoning from a fixed line (for example, a landline at home) 

0300 123 9 123 Free for mobile phone users who pay a monthly charge for calls to numbers starting 01 or 02

Email:  [email protected]

Web:   www.financial-ombudsman.org.uk Link opens in a new window FOS provide an online complaint form which can be accessed online (https://help.financial-ombudsman.org.uk/help Link opens in a new window).           

This card is issued by PrePay Technologies Limited pursuant to a licence by Mastercard International. PrePay Technologies Limited is an authorised Electronic Money Institution authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Your e-money issuer, Prepay Technologies Limited (referred to as "PPS" or "EPS" or "PPT") protects your money through a process known as safeguarding. As an e-money institution regulated by the FCA, EPS protects funds belonging to e-money customers through a process known as safeguarding. This means that client funds are kept separate from EPS’s own funds and it’s placed into a secure account with an authorised bank or covered through an insurance policy or similar guarantee. The services that EPS offers are not covered by the Financial Services Compensation Scheme (FSCS). In the event of EPS's insolvency, although relevant funds are safeguarded as per the requirement of regulation 21 of the EMRs 2011, it could take longer for monies to be refunded and some costs could be deducted by the administrator or liquidator of the Firm during the insolvency process (as per regulation 24 of the EMRs 2011). Customers may check the FCA website (https://www.fca.org.uk/consumers/using-payment-service-providers) to find guidance in deciding whether the level of protection the firm offers is appropriate in their circumstances.

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• Travel Money

A safe-to-use, prepaid, reloadable, multi-currency card that’s not linked to your bank account

No charges when you spend abroad*

Make contactless, Apple Pay and Google Pay™ payments

Manage your account and top up or freeze your card easily with our Travel app

*No charges when you spend abroad using an available balance of a local currency supported by the card.

Win £5000 with Post Office Travel Money Card

A chance to win £5000 when you top up a new or existing Travel Money Card*. Offer ends 12 May

*Exclusive to travel money cards. Promotion runs 4 March to 12 May 2024. 1 x £5,000 prize available to be won each week. Minimum equivalent spend of £50 applies.

Why get a Travel Money Card?

Carry up to 22 currencies safely.

Take one secure, prepaid Mastercard® away with you that holds multiple currencies (see ‘common questions’ for which).

Accepted in over 36 million locations worldwide

Use it wherever you see the Mastercard Acceptance Mark – millions of shops, restaurants and bars in more than 200 countries.

Manage your card with our travel app

Top up, manage or freeze your card, transfer funds between currencies, view your PIN and more all in our free Travel app .

It’s simple to get started

No need to carry lots of cash abroad. Order a Travel Money Card today for smart, secure holiday spending.

Order your card

Order online, via the app or pick one up in branch and load it with any of the 22 currencies it holds.

Activate it

Cards ordered online and in-app should arrive within 2-3 working days. Activate it by following the instructions in your welcome letter.

It’s ready to use

Spend in 36 million locations worldwide, and top up and manage your card in the app or online.

Stay in control

Manage your holiday essentials together in one place on the move, from your Travel Money Card and travel insurance to extras like airport parking.

New-look travel app out now

Our revamped travel app’s out now. It makes buying, topping up and managing Travel Money Cards with up to 22 currencies a breeze. Buying and accessing Travel Insurance on the move effortless. And it puts holiday extras like airport hotels, lounge access and more at your fingertips. All with an improved user experience. Find out what’s changed .

Order a Travel Money Card

Order your card online – or through the Post Office travel app – and we'll deliver it within 2-3 days. Just activate it and go.

Need it quick? Visit a branch

Pick up a Travel Money Card instantly at your local Post Office. Bring a valid passport, UK driving licence or valid EEA card as ID. 

Need some help?

We’re here to help you make the most of your Travel Money Card – or put your mind at ease if it’s been lost or stolen

Lost or stolen card?

Please immediately call: 020 7937 0280

Available 24/7

To read our FAQs, manage your card or contact us about using it:

Visit our Travel Money Card support page

Common questions

How can i order my card.

There are three ways that you able to obtain a Travel Money Card, each very simple.

Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card.

• Via our travel app: you can order and store up to three Travel Money Cards in our free travel app . Delivery will take 2-3 working days.
• Online: follow our application process  to order your card online. Your card will take 2-3 working days to be delivered. Once it arrives you can link it to our Travel app to manage on the go. 
• In branch: simply find a nearby Post Office branch and pop in to get your Travel Money Card there. Please remember to take a valid passport, UK driving licence or a valid EEA card in order to obtain your card, and you can take it away the same day.

Whichever way you choose to order your card, don't forget to activate it once it arrives. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if it’s been sent in the post.

How do I use my card?

Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. For convenience, you can also add it to Apple Pay and Google Wallet.

You can load it with between £50 and £5,000 (see more on load limits below). You can use it to pay wherever the Mastercard Acceptance Mark is displayed. And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' below).

Your Travel Money Card is completely separate from your bank account so it’s a safe and secure way to pay while you’re abroad.

How can I manage my card?

After you've activated your card, you can manage it using our travel app or via a web browser. You can check your recent transactions, view your PIN, transfer funds between different currency ‘wallets’, top up your card, freeze your card and more.

Our travel app brings together travel essentials including holiday money, travel insurance and more together in one place. As well as managing your Travel Money Card you can buy cover for your trip, access your policy documents on the move, book extras such as airport parking and hotels, and find your nearest ATM while overseas or Post Office branches here in the UK.

Which currencies can I use?

The Post Office Travel Money Card can be loaded with up to 22 currencies at any one time. You can top up funds on the card and transfer currencies between different ‘wallets’ for these currencies easily in our travel app or online.

Currencies available:

• EUR – euro
• USD – US dollar
• AUD – Australian dollar
• AED - UAE dirham
• CAD – Canadian dollar
• CHF – Swiss franc
• CNY – Chinese yuan
• CZK – Czech koruna
• DKK – Danish krone
• GBP – pound sterling
• HKD – Hong Kong dollar
• HUF – Hungarian forint
• JPY – Japanese yen
• NOK – Norwegian krone
• NZD – New Zealand dollar
• PLN – Polish zloty
• SAR – Saudi riyal
• SEK – Swedish Krona
• SGD – Singapore dollar
• THB – Thai baht
• TRY – Turkish lira
• ZAR – South African rand

What are the charges and fees?

Full details of our charges and fees can be found in our   Travel Money Card terms and conditions .

The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. If the currency falls outside of any of the 22 we offer on your card, you’ll be charged a cross-border fee. For example, using your card in Brazil will incur a cross-border fee because we do not offer the Brazilian real as a currency. 

Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. 

For more information on cross border fees, please visit our cross border payment page.

There are no charges when using your card in retailers in the country of the currency on the card. This means that a €20 purchase in Spain would cost you €20 and will be deducted from your euro balance. 

To avoid unnecessary charges to your card, wherever asked, you should always choose to pay for goods or withdraw cash in the currencies of your card. For example, if you are using the card in Spain you should always choose to pay in euro if offered a choice; choosing to pay in sterling (GBP) in this example would allow the merchant to exchange your transaction from euro to sterling. This would mean your transaction has gone through two exchange rate conversions, which will increase the total cost of your transaction. 

For loads in Great British pounds, a load commission fee of 1.5% will apply (min £3, max £50). A monthly maintenance fee of £2 will be deducted from your balance 12 months after your card expires. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. 

A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard.  

We have listed all available currencies and their associated withdrawal limits and charges below: 

EUR – euro Max daily cash withdrawal: 450 EUR Withdrawal charge: 2 EUR

USD – US dollar Max daily cash withdrawal: 500 USD Withdrawal charge: 2.5 USD

AED – UAE dirham Max daily cash withdrawal: 1,700 AED Withdrawal charge: 8.5 AED

AUD – Australian dollar Max daily cash withdrawal: 700 AUD Withdrawal charge: 3 AUD

CAD – Canadian dollar Max daily cash withdrawal: 600 CAD Withdrawal charge: 3 CAD

CHF – Swiss franc Max daily cash withdrawal: 500 CHF Withdrawal charge: 2.5 CHF

CNY – Chinese yuan Max daily cash withdrawal: 2,500 CNY Withdrawal charge: 15 CNY

CZK – Czech koruna Max daily cash withdrawal: 9,000 CZK Withdrawal charge: 50 CZK

DKK – Danish krone Max daily cash withdrawal: 2,500 DKK Withdrawal charge: 12.50 DKK

GBP – Great British pound Max daily cash withdrawal: 300 GBP Withdrawal charge: 1.5 GBP

HKD – Hong Kong dollar Max daily cash withdrawal: 3,000 HKD Withdrawal charge: 15 HKD

HUF – Hungarian forint Max daily cash withdrawal: 110,000 HUF Withdrawal charge: 600 HUF

JPY – Japanese yen Max daily cash withdrawal: 40,000 JPY Withdrawal charge: 200 JPY

NOK – Norwegian krone Max daily cash withdrawal: 3,250 NOK Withdrawal charge: 20 NOK

NZD – New Zealand dollar Max daily cash withdrawal: 750 NZD Withdrawal charge: 3.5 NZD

PLN – Polish zloty Max daily cash withdrawal: 1,700 PLN Withdrawal charge: 8.5 PLN

SAR – Saudi riyal Max daily cash withdrawal: 1,500 SAR Withdrawal charge: 7.50 SAR

SEK – Swedish Krona Max daily cash withdrawal: 3,500 SEK Withdrawal charge: 20 SEK

SGD – Singapore dollar Max daily cash withdrawal: 500 SGD Withdrawal charge: 3 SGD

THB – Thai baht Max daily cash withdrawal: 17,000 THB Withdrawal charge: 80 THB

TRY – Turkish lira Max daily cash withdrawal: 1,500 TRY Withdrawal charge: 7 TRY

ZAR – South African rand Max daily cash withdrawal: 6,500 ZAR Withdrawal charge: 30 ZAR

Are there top-up limits?

Yes, all currencies have top-up limits and balances. See full information below, which is applicable to all currencies available on the Travel Money Card.

• Top-up limit: minimum £50 – maximum £5,000
• Maximum balance: £10,000 at any time, with a maximum annual balance of £30,000
• Read more Travel Money Card FAQs

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Find out more information by reading the  Post Office Travel Money Card's terms and conditions .

Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. 900412). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Post Office and the Post Office logo are registered trademarks of Post Office Limited.

Post Office Limited is registered in England and Wales. Registered number 2154540. Registered office: 100 Wood Street, London, EC2V 7ER. 

These details can be checked on the Financial Services Register by visiting the  Financial Conduct Authority website  and searching by Firm Reference Number (FRN).

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What Is A Travel Money Card?

How does a travel money card work?

How many currencies can you load at once, other features to compare, how to get a travel money card, when is a travel money card worth it, alternative options.

A travel money card, also called a prepaid travel card, is a type of card that can hold foreign currencies. It’s intended for overseas travel, and you can use one to withdraw foreign cash from ATMs and to make purchases in a local currency. 

Think of a travel money card as a debit card that uses local currency. Before you use a travel money card, you’ll preload a set amount of a specific international currency onto the card at the day’s exchange rate. For example, if you’re travelling to Italy and France for two weeks, you’d load Euros (€‎) onto the card and use it instead of your regular debit or credit card during your trip. 

You can continue reloading money onto the card via an app or website as you spend your funds. So, if you blow through your Euros in Rome, you can top off your card’s balance before arriving in Paris. 

Understanding the value of your exchange

The value you exchange currency for will depend on when you load your funds. Rates change from day to day, but you’ll lock in the rate used at the time you exchange currency. So, you’ll know the exact worth of the foreign currency in Australian dollars every time you use your preloaded card. 

On the one hand, a locked-in rate protects you from volatile currencies with fluctuating values. However, if the rate drops, you could be stuck with devalued foreign funds. So, while you can’t predict the future, try to coordinate the load when the exchange rate is most valuable — even if that means waiting a few days. 

The number of foreign currencies available will depend on the company providing the card, but you’ll generally find a wide variety of options. Even if dozens of currencies are available, there are typically limits to the number someone can load onto a travel money card. These limits vary by card, but these cards generally only allow for about a dozen currencies at once.

For example, here are common travel money cards and the number of currencies they can support simultaneously:

• Australia Post Travel Platinum Mastercard: up to 11 currencies
• Cash Passport Platinum Mastercard (issued by Heritage Bank): load up to 11 currencies
• CommBank Travel Money Card: up to 13 currencies
• Qantas Travel Money Card: up to 10 currencies
• Travelex Money Card: up to 10 currencies
• Travel Money Oz Currency Pass Travel Money Card: up to 10 currencies
• Westpac Worldwide Wallet: up to 10 currencies. 

The number of currencies available and the ability to load multiple currencies onto one card have obvious advantages: it helps you save on fees and makes it easier to manage your money while travelling overseas .

However, there are other key features to compare when choosing a travel money card.

Another thing to look for is reduced or waived fees for loading or reloading funds, account keeping, account closing and emergency card replacements.

Be sure to check for any potential fees when accessing leftover foreign funds you didn’t use on your trip, as there may be an unloading fee or an extra charge to withdraw funds and close your account. For example, Travelex charges a $4 monthly inactivity fee when the card hasn’t been used for more than 12 months. 

Top-up options

How easy it is to use a financial product is typically important, but simplicity and convenience may feel more essential when you’re on holiday. In that case, options to quickly load or reload funds and notifications when your balance is low can be very helpful. Some cards may allow you to top up your balance immediately and with little cost. With others, you may have to wait a few days and pay a small fee.

Top-up methods also vary. For example, you can use BPAY with certain cards, but not all. Some cards may require you to use a specific app or portal. If convenience and flexible top-up options are important to you, compare options accordingly.

Perks and benefits

Travel perks, such as airport lounge access or the ability to earn rewards, are also great features to look for. Digital wallet compatibility, allowing you to use a virtual version of your card, can also be helpful.

Security and customer service

Security features are also important. Look for a card with a PIN to use at ATMs and the ability to lock the card instantly if lost or stolen.

And, since you’re travelling overseas, 24/7 customer support is essential to ensure you have access to help when you need it.

To get a travel money card , you can go through your bank, an airline, a foreign exchange retailer or a payment merchant.

Prepaid travel card eligibility is comparable to the requirements for a debit card. For example, CommBank requests that cardholders are at least age 14, are registered with NetBank, and provide a valid email and residential address. 

You can apply directly on the provider’s website once you choose your favourite prepaid travel money card. Make sure to submit your application at least a few weeks before your trip in case of delays. 

» MORE: How old do you have to get a credit card?

Activating the card

Once you receive the card: 

• download the provider’s app and familiarise yourself with how it works
• register your account
• activate the card
• convert your money to the chosen currency. You might want to start with a smaller amount for the first part of your trip and reload while overseas or make one big transfer. 

While overseas, you’ll likely alternate between paying in local cash and pulling out your travel card. Your goal is to find the best travel card that allows you to pay for items with minimal fees and maximum protections flexibly. 

Possible advantages

• Provides access to multiple currencies. Most options allow you to convert Australian dollars into several different currencies simultaneously. That means you can have secure access to a handful of foreign funds during your next multi-country adventure. 
• Saves on ATM fees. Credit card holders won’t usually be charged the standard 3% foreign transaction fee or pay extra for in-network ATM withdrawals, loading, and topping up their cards. However, these are just generalisations — each credit card company or bank will have its own fee structure.
• Exchange rates are locked. You’ll pay for the local currency using the exchange rate available when you load funds, which locks in the rate. Having dependable value for your funds goes a long way for peace of mind, especially when travelling. 
• Fewer risks when lost. Losing a prepaid card while travelling is undoubtedly a hassle. However, a lost or stolen credit card can mean more risks, like thieves potentially accessing your personal banking details and account funds. Since a lost travel money card is unlikely to result in identity theft and fraud , some travellers find it a safer choice while abroad.
• Helps with budgeting. Trying to keep to preloaded funds may help you stick to a budget while on vacation. Plus, you see the value of money in the local currency, which can help you manage your finances while travelling. 
• May come with rewards and perks. Some travel money cards earn frequent flyer points or come with other special travel perks, like overseas customer service. For example, the Qantas Travel Money Card earns Qantas points, and the Westpac Worldwide Wallet prepaid travel money card offers airport lounge access to the cardholder and one companion access when a flight is delayed. 

Potential risks

• There are delays when reloading. If you need to top up your balance, you may need to wait up to a few days before funds are available to use. 
• Other fees. Some travel money cards may levy typical credit card fees for reloading funds, emergency card replacement, account maintenance, closures, inactivity and more. For example, Travelex and the Australia Post Travel Platinum Mastercard charge a $10 account closing fee.
• Limited acceptance. Travel money cards are less common than other payment options, so you may need help using one for all purchases. So, it’s always a good idea to carry emergency cash. 
• Typically lack rewards or major perks. Travel money cards may come with some, but these extras are usually less robust than the offerings on rewards credit cards . 

The right travel money card supports a stress-free trip, but you don’t have to use one when travelling overseas — your bank card or credit card could also be a suitable option. 

If you’re deciding between a travel money card and a travel credit card , it’s important to understand the differences in how they work. 

• Travel money cards are preloaded with foreign currencies, while travel credit cards spend borrowed money. Travel money cards are generally easier to obtain as they don’t require good credit or income thresholds. With a travel money card, you can withdraw funds from an ATM without incurring interest or cash advance fees . 
• Travel credit cards don’t usually hold foreign currency but offer perks such as international buyer protections, free insurance , airport lounge access and frequent flyer travel points . 

Be sure to consider other important features — such as security, reduced fees and travel perks — to decide if a travel money card is worth it for you. 

Frequently asked questions about travel money cards  

The available currencies will depend on the card, but you’ll generally find the following options: 

• United States Dollars (USD)
• Europe Euros (EUR)
• Great British Pounds (GBP)
• Japanese Yen (JPY)
• New Zealand Dollars (NZD)
• Hong Kong Dollars (HKD)
• Canadian Dollars (CAD)
• Singapore Dollars (SGD)
• Thai Baht (THB)
• Vietnamese Dong (VND)
• Chinese Renminbi (CNY)
• Emirati Dirham (AED).

Most Australian banks — including Westpac, CommBank, ANZ and NAB — have some sort of travel product, whether that’s a travel money card, a travel-friendly debit card or a travel credit card. However, ANZ and NAB no longer offer prepaid travel money cards.

About the Author

Amanda Smith is a freelance reporter, journalist, and cultural commentator. She covers culture + society, travel, LGBTQ+, human interest, and business. Amanda has written stories about planning for retirement for…

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The safer way to spend and transfer money abroad. Easily top up your Travelex Money card, check your balance, recent transactions and order cash for delivery or collect from one of our stores. Accessing foreign currency while away has never been safer or easier. Whether you’re buying Dollars in real time, or quickly purchasing Euros before a city break—the Travelex Money app offers total peace of mind, with all your cash safely stored on a secure card. The Travelex Money App is the perfect travel companion for anyone looking to go on holiday, explore the world or do business in new places. By downloading the Travelex Travel Money Card, you are choosing a faster, safer way to spend while you travel. Here are some of the features you can enjoy: ● Top up your card with your choice of 15 available currencies: British pounds, Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, South African rand, Turkish lira, Swiss franc, UAE dirham, Mexican peso, Polish zloty, Czech koruna, Swedish krona and Japanese yen. ● Lock-in your exchange rates. ● Use your card across millions of locations, wherever Mastercard Prepaid is accepted. —A wide range of benefits in one travel app— ● Free Wi-Fi access worldwide ● 24/7 global assistance to replace your card or provide you with emergency cash ● No ATM charges overseas* ● Platinum benefits from our partners —International cash exchange at your fingertips— Order cash in the app to lock in our very best rates on your foreign currency. Whether you’re looking for Pounds to Euros or one of our other 40+ currencies, we can deliver to your home or you can pick up from us in store. All created by the experts in foreign exchange, Travelex. —Want to get in touch?— Email us at [email protected] Tweet us at @TravelexUK Find us on Facebook at facebook.com/TravelexUK If you have any feedback on the experience of our app, we’d love to hear it; email us at [email protected] *Although Travelex does not charge ATM fees, please check the ATM before using as some operators may charge their own fees.

In this latest update, we've prioritised your security, added exciting new features, and resolved those pesky bugs that may have been causing inconvenience. Enjoy peace of mind with enhanced security measures, explore a range of fresh features, and experience a smoother app performance.

Ratings and Reviews

2.3K Ratings

The App continues to be inaccessible

When is the App going to be fixed. I’ve called the customer service number repeatedly and they offer to assist me with my balance and reloading but I don’t want to reload if your system still isn’t secure.

Developer Response ,

Hi, we are aware of the current issues with the App, and the team is working to resolve these issues as soon as possible. We can also confirm that our systems are secure and you are safe to reload and use your card.

Seems like every time I turn around there is a problem with this app. Can’t put money into a card because their system is down. You have to jump through hoops to try and put money on it seems like. And now the app in general is just down? With no explanation whatsoever than a one sentence blurb in the explanation of what the app is. I’m just glad it wasn’t down while on my last trip so that I could keep up with my funds while on vacation. I’m not happy now though that I can’t just use the app to check my account for what I had left. Plus there’s not even any explanation that they are working on the app in hopes to have it working again. I love the convenience of this card and the app, when it works!

Hello, thank you for your review. We currently have most of our systems taken offline to stop the spread of a malicious virus attack. The situation has been contained and now we are steadily bringing back our systems after rigorous analysis. We're sorry for the inconvenience this may have caused. Thanks, Online Support Team

Online app is “flaky”

When I log on it shows no balance or activity on my card. That is frustrating when your in a foreign country and it is your primary source of money and spending. So we have to keep a close eye on how much we think we have spent and guess at when to reload. Reloading is also cumbersome because even after logging in you have to supply a lot of the information again like passport details and credit card even though you checked the save my info. Hopefully this is a short technical difficulty with the app because it is frustrating.

We are sorry to hear that you are not happy with the app. So we can improve the service, please could you email our app team directly ([email protected]), We do appreciate any and all feedback that we receive.

App Privacy

The developer, Travelex Global , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info
• Contact Info
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, Dutch, Japanese

• Developer Website
• App Support
• Privacy Policy

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Was enquiring about travel money card in agents yesterday - seems great - pre-loaded mastercard withdrawl at ATM's and use for shopping eating etc and free text balance when required! Seems so much easier than travellers cheques and much safer than cash! Anyone experienced it - good/bad??????

I dont know about that card, but check the fees charged, as some cards charge you to load your card, withdraw money and some charge you for purchases. Ive got the fairfx pre-paid Mastercard, no purchase or loading fees with them except a $2 ATM withdrawal fee. Their rates are very good aswell have a look at www.fairfx.com. If you get it from moneysupermarket.co.uk, they waive the joining fee which I think is about £10. Click on this link

http://www.moneysupermarket.com/travel-money/

The info from First choice was free to get and upload and small charge for ATM withdrawl but i think still cheaper than using a debit/credit card.

You seem to be in love with this plastic money!

How are you going to go on if you get to a restaurant, shop, or filling station that doesn't accept it. Or just want a 90c item and they have a $5 min purchase fee.

What could be easier that TC's that you can try to buy at the most advantaged exchange rate , and just sign it to pay for your goods.

XR759 thats why people enquire about the ATMs you can get REAL money out of them to spend.......

I know. But every time you use one it charges your account. At least with TC's you know the rate of exchange you will be buying goods at. And if you have all your spending money tied into this thing what happens if the machine snatches your card the first time you use it in one. Muggers and thieves only stand a chance of stealing from me one days allowance of TC's , And I can get them replaced.

Not so your Plastic card.

I've heard good and bad things about the travel card, it's handy to have because all your money is in one handy card but I've heard that in some resurant when you pay on a credit card you need to enter your Zip Code and as we are visting we dont hae Zip Codes, also smaller shops may not accept it. And also having to pay a charge to withdraw money, check with your bank first if they charge you for taking money out abroad because i know a lot of them got rid of that idea a while ago.

I am a firm believer in Traverllers Cheques and a bit of cash to hand just incase

Hi Good question, we have always used travellers cheques and cash, only this time I decided to use one of these cards from First choice, it is a mastercard so should be fine.

I have put £600 on the card and will change £400 into dollars, for all those small items and in cases where it may not be accepted.

So figure all should be fine.

We are going June 19th so will let everyone know how I get on,

XR759, the card I have is a pre-paid Dollar card, I load the money in Dollars, so I know the rate I am buying at, as it tells me beforehand, so Im not charged any conversion rates. My card will be used mainly for purchases, as I tend not to carry a lot of cash on me anyway. I normally use TC, and my hubby will be taking most of his money in TC, but I thought I would give it a go. Its a Mastercard, and is accepted anywhere that accepts Mastercard, and just like travellers cheques, is compeletly replaceable if it is lost or stolen. To me, it really is no different than taking travellers cheques, it just means I dont have to carry my passport around with me :)

Ive actually found it quite a useful way to save for my holiday, without being tempted to spend it, as its in $$

Im not "in love" with plastic money as you put it, for me personally it will just be easier to have it on one card. Its no different to me using my debit card here, and I use that for everything, Ive never got more than £10 on me at any one time.

I work for First Choice, and when they told us they were launching the card I was a bit sceptical haven't told the failed Amex Travellers Chq Card a few years ago, but I have to say all we get is prise from customers to confirm

*The Card is FREE,

*You Fix The exchange Rate at the time of purchase

*€2/$3 Charge for ATM, Small stand alone atms may charge more.

* Insured agenst loss of theft.

* Reloadable

It really is a good thing. just call into Any First Choice / Thomson Travel shop and they issue it it there and then along with your pin number

Can you explain your comment "its easier than travelers checks "whats hard about them .lose them there replaced there just like cash to use and you dont have to hunt for a ATM .

Im happy you like your card and i hope it works for you but I dont see the point of adding the rest in your statement.

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Cheap Holiday Money At Your Fingertips

First Choice Travel Money Rates

First Direct’s exchange rates are ESTIMATED. The way our estimation works is this – we sampled each provider’s exchange rates through its website and made out an average margin per currency. Then we used an external provider to supply us with real-time currency rates and applied the margin previously calculated, per provider, per currency. These are indicative rates only, and we don’t guarantee these are the actual currency rates.

First Direct Exchange Rates for Travel Money is Sub-Par!

Through a meticulous comparison we have figured out First Direct foreign exchange rate is worse than with our cheapest providers. View current rate comparison below:

First Direct Review

First Direct is a division of HSBC Bank plc who provides quick and ease travel money with delivery straight to your door. You can order online between £100 and £2,500 and you can add more than one currency to the same order. So be sure to check them out and enjoy the “next working day” super fast delivery.

Advantages:

• The card offers high levels of security since it’s not linked to the user’s bank account.
• Customer service team is available 24/7 to offer assistance, they can provide replacement funds in more than 100 countries around the globe.
• No fluctuating rates since a standard exchange rate is agreed upon after purchasing the card.
• You can easily track your spending with the help of balance-checking SMS service.
• Zero commission or purchase fee when you acquire or reload the card.
• It can be used to save for holiday spending, simply top-up at regular intervals while approaching your holiday break.

Disadvantages:

• There’s a daily withdrawal limit of 300 dollars.
• The card has a limited validity period of 3yrs.