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Intrepid Travel

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Intrepid Travel - All You Need to Know BEFORE You Go (2024)

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Company Overview

• Best-in-Class Top 5% of companies
• Excellent Service Top 10% of companies
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• Phone Number Verified
• No of Employees 1000

Intrepid Travel

• Number of tours 905
• Age range 2-99
• Founded year 1989
• ELPINIKI STATHAKOPOULOU
• From Greece
• On 12 Apr 2024
• From Australia
• On 25 Mar 2024
• Marie Clune
• On 15 Mar 2024
• Hurdeep Kaur Hunjan
• From England
• On 09 Mar 2024
• Deborah Jarrett
• From Scotland
• On 24 Feb 2024

Intrepid Travel was the brainchild of two individuals who followed their dreams, ignoring the distractions of the late 80s, to create something beautiful, something they both loved doing- a business model that revolved around adventure travel. What started as an epic road trip in the wild and desolate lands of Africa, soon emerged as a world-famous travel desk, one that offered unseen and unheard adventures to people around the world. Today, Intrepid Travel is responsible for helping out more than 100,000 tourists around the world and its staff of 1000 work tirelessly to ensure that each of the 800-odd itineraries that the company runs presents the perfect balance between adventure, culture, history and natural beauty. You’re in Good Hands Intrepid Travel organizes itineraries across Asia, Europe, North America, South America, Africa, Australia and the Middle East. They even offer trips to the Arctic and Antarctica! No wonder that Intrepid grabbed countless awards and accolades over the years- from being the 2002 Ernst and Young Entrepreneur of the Year to winning the PATA award in the year 2007. Small Group Adventures You’re going to a new place, where the people, the language, the food, the customs, even the way of life feels different. As exciting as it sounds, you long to hold onto something that is relatable, something that gives your mind a sense of comfort. And this feeling of fellowship can never be found in large robot-like group tours. Exploring a destination in a small group not only lets you enjoy the personal attention of your guide, it also makes the journey more exciting, your companions more approachable. Hassle-Free Experiences There’s a reason we prefer to bank on the pros for all kinds of things in life- their unique skill sets, knowledge and experience lets them do the job better. The same goes for travel. Rather than doing everything yourself, relying on search engines and social media gossip only to realize that you made a colossal mistake after it’s too late, you’re better off leaving the planning and the organizing to the pros. There’s a reason why thousands depend on them after all!

Destinations

• Sightseeing, attractions, culture and history
• Adventure and sport
• Wildlife, landscapes and nature
• Special interests and hobbies
• Boat tours, water sports and marine wildlife

Why book with Us

Why Choose Intrepid Travel Listen, travel is a huge decision. Not only is it a rare moment to get away from your stressful lives to enjoy some precious me time, it is also incredibly expensive. It’s not every day that you explore the vast jungles of Africa or watch go whale watching off the coasts of Hawaii. And that’s what makes Intrepid Travel so unique. They’ve been at the top of their game for more than three decades, and no matter which nook, cranny or corner of the world you wish to explore, they’re sure to have been there and done that! They manage to balance out free time and local secrets with classic highlights and unique experiences, and this is something your search engine cannot help you with. Intrepid Travel relies on guides and travel leaders who have been born and brought up in your chosen destination, so they’re sure to offer insights and ideas that most people in the external world don’t know about. Let’s face it. Would you rely on yourself or Google when it comes to discovering a new restaurant in the neighborhood!

Tours and Holidays by Intrepid Travel

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• No booking or credit card fees

Best of Turkey

Turkey Encompassed

Premium Turkey in Depth

Eyre Peninsula Adventure

Hiking the Balkans: Via Dinarica

Best of Alaska

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All Australia Tours from Intrepid Travel

Filters applied, 61 intrepid travel trips through australia.

• Coastal Walks
• Christmas & New Year

Sydney to Cairns Adventure (14 Days) (26 destinations)

Brisbane to Cairns Adventure (8 Days) (14 destinations)

• Hiking & Trekking
• Mountain Hikes

Trek the Cradle Mountain Overland Track

Had an excellent time on the Overland Track on this Intrepid tour, which was actually operated by Tasmanian Hikes. Our guides Benny and Angus were great, friendly and highly competent. Food and equipment was also of good quality. And the track and the scenery along the way were wonderful, of course.

• Walking Adventure

Kakadu, Katherine & Litchfield Explorer

Sydney to Brisbane Adventure (7 Days) (from Byron Bay to Tweed Heads)

Kangaroo Island Adventure

Good trip I do think the first day would be better to take early ferry to give more time on kangaroo island rather than the late afternoon one. Probably a little in the expensive side for what you get. Tour leader Leonie was great.

Eyre Peninsula Adventure

A great trip. Varied landscapes & a good variety of activities. Cai, our guide, made the trip memorable. He was well organised and receptive to our needs.

Red Centre & Uluru Adventure

• In-depth Cultural

The Great Kimberley Overland

This tour was just amazing! We saw amazing and beautiful spots of western Australia. The Tourguides made this tour awesome. They help whereever they could, were always in a good mood and made this adventure for all of us spezial.

Uluru & Kings Canyon Adventure

Tents no hassle, well organised. Passionate tour guide Robbie went above & beyond to pack a lot in. A great story teller. Flies a nuisance but hey, that’s part of the Aussie experience!

Tasmania Adventure

Best of Perth, Margaret River & Rottnest Island

Best of the Top End & Kakadu

Best of Uluru & Kings Canyon (4 destinations)

North Queensland Adventure

All australia intrepid travel tour reviews.

Sure it would have been radical to do the hike independently; cheaper yet more daunting, lonely, and stressful and ultimately I would've kept procrastinating and never reached my goal of hiking Cradle Mountain. By booking a tour it made me accountable and I achieved my goal and it feels great!

Wonderful trip! Highly recommend! Our guide/driver Kevin really knew Kangaroo Island and provided some flexibility in the schedule. Accommodations in both Penneshaw and Kingscote were comfortable. The breakfasts provided were very good. Favorites were Flinders Chase National Park and the Remarkable Rocks, the Penneshaw Penguins, and Seal Bay.

A great trip. Varied landscapes & a good variety of activities. Cai, our guide, made the trip memorable. He was well organised and receptive to our needs.

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• Intrepid Urban Adventures
• Contact Us Contact Us

Intrepid Urban Adventures are located at the Intrepid Group Head Office in Melbourne, Australia.

7/567 Collins St, Melbourne, Victoria, 3000.

Email:  Email us at  [email protected]  and we'll get back to you within 24 hours.

Travel Agents: If you're a travel agent, please contact [email protected]

Private & Customised Tours: If you'd like a private or custom tour, please contact [email protected] .

If you're already on the road and would like to book a last minute tour please call the Intrepid Urban Adventures local office of the city you're in to speak with a local representative.

We love media! Please allow a minimum of two weeks' notice for requests. Note that we may not be able to accommodate or reply to last minute requests for media spots on tours.

Want to be friends? Join us on Facebook , Twitter  &  Instagram . Or sign up to our newsletter . Let's keep in touch!

Copyright © Intrepid Urban Adventures 2024

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Reviews 4.3.

1,926 total

Most relevant

My trip to Vietnam traveling with…

My trip to Vietnam traveling with Intrepid was amazing first time I've ever traveled alone I always felt safe,I did 2 adventure first was to Sapa for 5 days. Soso my Guide was good I enjoyed every bit of it.The Vietnam south bound tour our guide Doan was amazing always their to help. I would highly recommend the trip if you're looking for adventure culture and amazing street food to 5star get it all in one. When I do my next adventure I would definitely travel with Intrepid

Date of experience : 02 March 2024

Reply from Intrepid Travel

Hi Wendy, thank you for taking the time to post a review and for your recommendation. It’s wonderful to know that being your first time travelling alone you had an amazing adventure whilst enjoying all that Vietnam has to offer. We hope to welcome you on another of our adventures soon.

India--not on my bucket list but now a favorite.

We went to India with several friends and did the Classic Rajasthan tour. India was not on our bucket list but it turned out to be one of our favorite tours. Things I really liked: small group (we were 6 of 12), our lodgings--old palaces, quaint, unique, the sights we were able to see in our short time there and best of all was our leader, Panchem. I would go to India again if it works out some time in the future.

Date of experience : 25 February 2024

Hi Jeff, thank you for taking the time to post a review. It’s wonderful to know that although not a bucket list trip, this turned out to be one of your favourite tours, that Panchem was a great Tour Leader and that you would like visit India again. India is a wonderful destination and there is so much to do and see. We hope you made some special memories of your time here, and that we can welcome you on another of our adventures soon.

Splendid Cycling Trip in Vietnam

For many years, I had always wanted to go on a cycling tour in Vietnam. I finally took the leap and joined up with Intrepid for an epic adventure that far exceeded my expectations. The cycling was fantastic, the guides & support team were amazing, and my fellow travelers were a pleasure to be with. The food, the culture, the history, the people. . . Vietnam is such a special place!

Date of experience : 14 March 2024

Hi Mark, thank you for taking the time to post your review. It great to know that having finally taken the leap to cycle Vietnam, the turned out to be an epic adventure with Intrepid that exceeded your expectations. That your guide, and support teams were amazing, and fellow travellers a pleasure to be with. Vietnam really is a special place to explore and take in the culture, history and amazing food. We do hope you will find another itinerary to your liking and that we can welcome you on another of our adventures soon.

An amazing experience

I was an fill-in for this trip having never had any desire to travel to India but always open for anything. This trip taught be so much about the country, the history & the people & I returned with a completely different opinion on it. I am so glad I went. There were some downs but mainly ups and although I wouldn't rush back, I think the trip was hugely interesting & worthwhile & would definitely travel with this company again.

Date of experience : 22 February 2024

Thank you for sharing your experience with us, Catherine. It sounds as if India took you by surprise and you learnt lots about this incredible country. We are pleased to hear that you found the trip interesting and worthwhile and that you would happily travel with Intrepid again.

Premium Egypt in Depth

We just came back from Premium Egypt in Depth. Family of 4. Absolutely incredible experience. Everyday was a wow. Our guide, Ahmed, was fantastic and we felt very taken care of every step of the way. Gor to see and experience everything we wanted and more. Felt completely safe. Small group is amazing way to go. Can't say enough good things, far exceeded our expectations.

Date of experience : 01 March 2024

Hello Scarlet! Thank you so much for sharing your incredible experience. It’s great to know how much you enjoyed your tour and that your leader did such a great job. Also, that you were able to experience the amazing history and culture that Egypt has to offer. We can't wait to welcome you back on your next adventure!

Premium Vietnam with Intrepid

Another Intrepid adventure with all the details taken care of so I can just relax and experience it. When I travel I don't have space for trying to pick the right hotel, reading miles of info so I have a great meal, knowing the best way to get from A to B depending on whether I want the scenic route or the destination is more important. Intrepid and their experienced guide made sure I got what I wanted from my travel experience with the hassles. The small group was an ideal size enough people to have some to chat with but small enough to not take forever to go anywhere.

Date of experience : 29 February 2024

Hi LC, thank you for taking the time to share your experience. It good to know that when travelling with Intrepid you feel you can just relax and enjoy the experience. We are proud of our commitment to employ local tour leaders as we believe that with their intimate knowledge of their region, culture and of course the best places to visit, they really do serve to enhance the local experience, so it pleasing to know you got what you wanted from your experience. We do hope you will find another of our itineraries to your liking and we can welcome you on another of our adventures soon.

An incredible company

An incredible company. I’ve been travelling with them for over 15 years. They are professional in everything they do. I won’t book my holiday with anyone else. A great Australian company.

Date of experience : 20 April 2024

Hi Gary, thank you do much for posting this review and for your loyalty to Intrepid. It’s great to know that having been travelling with us for 15 years won’t book with anyone else. We would love to hear more about your adventures with us, but I haven’t been able to locate your bookings from your post. If you could reach out to our Customer Care team, with your full name and contact information, we would love to arrange a call, to discuss your past and future travel experiences.

Northern light Iceland

This was one of the most amazing experiences and we would highly recommend this to anyone. It was very cold but that is to be expected as were interested in the northern lights however it was made up for by the natural spectacular beauty of Iceland. Our tour guide Ari was knowledgeable & superb; nothing was too much trouble for him and he went out of his way to assist in every way. The pace was just right for this tour, the accommodation good, the sights surpassed expectation and the bus was comfortable.

Date of experience : 24 February 2024

We are so pleased that you enjoyed the beauty of Iceland, Belinda, with all it has to offer with it's stunning scenery. It sounds as if this trip ticked all the boxes for you with good sightseeing, accommodation and comfortable transport. We look forward to welcoming you on another trip in the not so distant future.

What makes a great trip

What makes a great trip? The itinerary, the group, and the group leader. I was so lucky to have all of these on my recent trip to Jordan. I felt 100% safe the entire time, the group was fantastic, and our leader put it over the top. Don't hesitate if you want to see this wonderful country. Intrepid made it easy and I have wonderful lifetime memories!

Hi Sue, thank you for sharing your experience and posting this wonderful review and recommendation. It’s great to know how much you enjoyed your tour and that your leader did such a great job. Also, that you were able to experience the amazing history and culture that Jordan has to offer. We look forward to welcoming you on another of our adventures soon.

Policy of NO REFUNDS

Our problem was not with the tour we were thrown off, or the staff but with Intrepid Travel administrators. We were booted off the tour for ill-health but were refused a refund. There was little communication at the time of this no refund policy and our Travel Insurance were expected to give the refund but refused.

Date of experience : 13 February 2024

We are sorry to hear that you fell unwell whilst on tour. We are unable to locate your booking from the review, however, we trust our Customer Care team are already likely in communication with you, however if not please reach out to [email protected] with your booking number and name.

Unique and wonderful

I have travelled with Intrepid three times: Northern India, Southern India, Thailand and Laos. Each of the tours were uniquely wonderful with knowledgeable, fun and caring guides.

Date of experience : 21 February 2024

Thank you Jenny for taking the time to leave a review. We are so pleased to read that you have had a positive experience whilst travelling with us and exploring India, Thailand and Laos. We hope you will join us again on many more adventures to come.

Family death and no customer care

Due to the death of my father I could not take my scheduled trip and wished to postpone. Intrepid would not allow this and showed no compassion nor customer care in their callous decision. I lost my trip money paid including a single supplement. My airline refunded my ticket, no questions. Note that I have travelled with them and an affiliated company, Imaginative Traveller, to Thailand, India, Cambodia, Cuba, Costa Rica and Egypt. I do not recommend them. Rescheduling two weeks in advance due to a death should not be an issue.

Date of experience : 31 March 2024

Lisa, we are so sorry for your loss and would like to send you our condolences. We do have a compassionate policy in place to support our customers, and I can see you have been liaising with our reservations team over this. Our reservations team will follow up with you to ensure you are receiving the support you need during this difficult time.

Another fabulous Intrepid adventure. The Mountains and Mystics tour was filled with a wonderful variety of scenery, transportation, cultural insights. Pramod, our leader, ensured all went well and his calm manner was a welcome balance to the enthralling ‘noisy chaos’ of much of India.

Date of experience : 12 March 2024

We are delighted to hear that you enjoyed your Mountains and Mystics tour and that you found it to be a good variation of scenery and cultural insights. We are so pleased that your local leader was able to show you the sights with a calming influence. We look forward to welcoming you on your next Intrepid adventure, once you have chosen where that may be.

Nice trip but overpriced

Intrepid don't actually run the Patagonia Short Break - Torres Del Paine trip which I took, but coordinate the customers with the organization in Puerto Natales, Chile, which runs the day trips which comprise the "Patagonia Short Break". The day trips are all worthwhile, especially if the weather cooperates, as it did for me. The first day was somewhat rainy, but it involved mainly a bus tour of parts of the Torres del Paine National Park with plenty of stops at various scenic sites plus a tour of the milodon cave, which is well worth the visit. The second day turned out to be a beautiful one for the cruise along the Desolation Fjord with its spectacular glaciers and mountains. The third day involves a very tough hike to the base of the eponymous Torres del Paine peaks. The trip also includes four nights at a nice hotel plus a bus ticket to Argentina. This last often goes unused by the customers like myself, according to the local agency in Puerto Natales, which questioned why it is part of the trip package. It is a waste of about US$50 for the ticket to be issued, and in my opinion, should be an option, not automatically included in the trip fare. Speaking of cost, I find it hard to justify the total cost of the trip charged to customers. The activities are all worthwhile, and I don't regret the trip, but the price is definitely inflated.

Date of experience : 19 February 2024

Hi Anne, thank you for taking the time to post an honest review. We would welcome the chance to discuss your experience and suggestions in more detail. Please reach out to our Customer Care Team at [email protected] with your booking reference and one of the team will get back to you.

Once in a life time trip

We had a phenomenal, once in a life time trip to Jordan with Intrepid. The itinerary was fantastic and our guide (Mutaz) was so knowledgeable and friendly and really made the experience exceptional for us. I cannot recommend this trip enough!

Date of experience : 23 March 2024

Thank you for taking the time to leave a review, Kirsty. It sounds like an incredible trip with a tour leader who delivered an exceptional experience for you. We are delighted to hear that you would recommend this trip and we are excited to welcome you on another Intrepid adventure.

This company completely abandon their customers thousands of miles from home if they become ill.

This company completely abandon their customers thousands of miles from home if they become iunwell. Do not book with Intrepid! My 20 yr old son booked a trip to Vietnam, Cambodia and Thailand and became seriously ill whilst in Vietnam. He was then left fighting for his life in a hospital where nobody spoke English with no means of communication except for Google Translate. If it hadn't made several phone calls to the British Embassy in Hanoi and repeatedly contacted Intrepid raising my concerns we would never have heard from them again. As a result I flew out there to be with him as Intrepid left him thousands of miles from home with no follow up. This company shows no duty of care towards it's customers and the group leader merely told him to "Be a man" before leaving for a jolly with the rest of the group (my son was also the youngest member of the group). Absolutely disgraceful company who have now tried to deny all responsibility for their actions and refused to refund any of the cost. My son had to stay in hospital for two weeks and was in serious risk of heart failure. Intrepid couldn't care less! Please please avoid them! He would never have made it back if I'd left it in their hands. Do not believe the glossy veneer and fake reviews. They don't even deserve a one star rating, I would give them zero if I could.

Dawn, we are deeply sorry to hear about your son's hospital admission and the distress this has caused. Ensuring the safety and well-being of our customers is our highest priority, and we take matters like this very seriously. We can see that our Customer Care team is already in contact with you regarding this matter.

This Central America trip was basix but very good.

This trip was basix, which means not much included, i.e. much flexibility. The hotels were good, clean, good beds. The guide was excellent, - one of the best I have ever had.

Date of experience : 26 February 2024

Thank you for taking the time to leave a review. We are pleased to hear that your Central America trip, although basic, met your expectations and that your tour leader was one of the best you have ever had. We look forward to you joining us on more adventure soon.

We love Morocco!

A great way to immerse yourself in the beauty and culture of Morocco. Highly recommend Intrepid for excellent tour.

Thank you Deborah for sharing your experience with us on your recent Morocco trip. It sounds like you had a fantastic time fully immersing yourself into the culture of the country. All the best, Intrepid Travel

Great trip to northern Thailand

Great trip to northern Thailand visiting a mix of cultural, natural and culinary sites. Our guide was amazing and supported us in every occasion. Highly recommended!

Hi! Thank you so much for taking the time to share your comments with us. It is fantastic to learn that you had a great experience in Thailand, and that our tour offered you the most amazing tour leader. We can't wait to welcome you back on your next adventure!

Hola Cuba for US Citizens - a MUST trip for every US Citizen!

Our Hola Cuba trip for US Citizens: A 57-Chevy paradise. Salsa beat on every corner. Encyclopedia of heritage architectural edifices decaying with despairing elegance. A humanity that is warm, resilient and proud—struggling, but colorfully honest and compassionate. Cuba’s bewildering, so many alluring layers from turquoise waters, unparalleled sunsets, endemic birds & fauna to its revolutionary legacy! Our guide, Yanet took this experience to another level. Well-paced with kind, enthusiastic, energetic and informed travelers and hosts! Fantastic experience!

Date of experience : 10 March 2024

Hi Tricia, thank you for sharing your experience and posting this wonderful review. It’s great to know how much you enjoyed your tour and that your leader did such a great job. Also, that you were able to experience the amazing history and culture that Cuba has to offer. We look forward to welcoming you on another of our adventures soon!

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Intrepid Travel   Reviews

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Reviews 4.3.

1,926 total

Most relevant

My trip to Vietnam traveling with…

My trip to Vietnam traveling with Intrepid was amazing first time I've ever traveled alone I always felt safe,I did 2 adventure first was to Sapa for 5 days. Soso my Guide was good I enjoyed every bit of it.The Vietnam south bound tour our guide Doan was amazing always their to help. I would highly recommend the trip if you're looking for adventure culture and amazing street food to 5star get it all in one. When I do my next adventure I would definitely travel with Intrepid

Date of experience : March 02, 2024

Reply from Intrepid Travel

Hi Wendy, thank you for taking the time to post a review and for your recommendation. It’s wonderful to know that being your first time travelling alone you had an amazing adventure whilst enjoying all that Vietnam has to offer. We hope to welcome you on another of our adventures soon.

India--not on my bucket list but now a favorite.

We went to India with several friends and did the Classic Rajasthan tour. India was not on our bucket list but it turned out to be one of our favorite tours. Things I really liked: small group (we were 6 of 12), our lodgings--old palaces, quaint, unique, the sights we were able to see in our short time there and best of all was our leader, Panchem. I would go to India again if it works out some time in the future.

Date of experience : February 25, 2024

Hi Jeff, thank you for taking the time to post a review. It’s wonderful to know that although not a bucket list trip, this turned out to be one of your favourite tours, that Panchem was a great Tour Leader and that you would like visit India again. India is a wonderful destination and there is so much to do and see. We hope you made some special memories of your time here, and that we can welcome you on another of our adventures soon.

Splendid Cycling Trip in Vietnam

For many years, I had always wanted to go on a cycling tour in Vietnam. I finally took the leap and joined up with Intrepid for an epic adventure that far exceeded my expectations. The cycling was fantastic, the guides & support team were amazing, and my fellow travelers were a pleasure to be with. The food, the culture, the history, the people. . . Vietnam is such a special place!

Date of experience : March 14, 2024

Hi Mark, thank you for taking the time to post your review. It great to know that having finally taken the leap to cycle Vietnam, the turned out to be an epic adventure with Intrepid that exceeded your expectations. That your guide, and support teams were amazing, and fellow travellers a pleasure to be with. Vietnam really is a special place to explore and take in the culture, history and amazing food. We do hope you will find another itinerary to your liking and that we can welcome you on another of our adventures soon.

An amazing experience

I was an fill-in for this trip having never had any desire to travel to India but always open for anything. This trip taught be so much about the country, the history & the people & I returned with a completely different opinion on it. I am so glad I went. There were some downs but mainly ups and although I wouldn't rush back, I think the trip was hugely interesting & worthwhile & would definitely travel with this company again.

Date of experience : February 22, 2024

Thank you for sharing your experience with us, Catherine. It sounds as if India took you by surprise and you learnt lots about this incredible country. We are pleased to hear that you found the trip interesting and worthwhile and that you would happily travel with Intrepid again.

Premium Egypt in Depth

We just came back from Premium Egypt in Depth. Family of 4. Absolutely incredible experience. Everyday was a wow. Our guide, Ahmed, was fantastic and we felt very taken care of every step of the way. Gor to see and experience everything we wanted and more. Felt completely safe. Small group is amazing way to go. Can't say enough good things, far exceeded our expectations.

Date of experience : March 01, 2024

Hello Scarlet! Thank you so much for sharing your incredible experience. It’s great to know how much you enjoyed your tour and that your leader did such a great job. Also, that you were able to experience the amazing history and culture that Egypt has to offer. We can't wait to welcome you back on your next adventure!

Premium Vietnam with Intrepid

Another Intrepid adventure with all the details taken care of so I can just relax and experience it. When I travel I don't have space for trying to pick the right hotel, reading miles of info so I have a great meal, knowing the best way to get from A to B depending on whether I want the scenic route or the destination is more important. Intrepid and their experienced guide made sure I got what I wanted from my travel experience with the hassles. The small group was an ideal size enough people to have some to chat with but small enough to not take forever to go anywhere.

Date of experience : February 29, 2024

Hi LC, thank you for taking the time to share your experience. It good to know that when travelling with Intrepid you feel you can just relax and enjoy the experience. We are proud of our commitment to employ local tour leaders as we believe that with their intimate knowledge of their region, culture and of course the best places to visit, they really do serve to enhance the local experience, so it pleasing to know you got what you wanted from your experience. We do hope you will find another of our itineraries to your liking and we can welcome you on another of our adventures soon.

An incredible company

An incredible company. I’ve been travelling with them for over 15 years. They are professional in everything they do. I won’t book my holiday with anyone else. A great Australian company.

Date of experience : April 20, 2024

Hi Gary, thank you do much for posting this review and for your loyalty to Intrepid. It’s great to know that having been travelling with us for 15 years won’t book with anyone else. We would love to hear more about your adventures with us, but I haven’t been able to locate your bookings from your post. If you could reach out to our Customer Care team, with your full name and contact information, we would love to arrange a call, to discuss your past and future travel experiences.

Northern light Iceland

This was one of the most amazing experiences and we would highly recommend this to anyone. It was very cold but that is to be expected as were interested in the northern lights however it was made up for by the natural spectacular beauty of Iceland. Our tour guide Ari was knowledgeable & superb; nothing was too much trouble for him and he went out of his way to assist in every way. The pace was just right for this tour, the accommodation good, the sights surpassed expectation and the bus was comfortable.

Date of experience : February 24, 2024

We are so pleased that you enjoyed the beauty of Iceland, Belinda, with all it has to offer with it's stunning scenery. It sounds as if this trip ticked all the boxes for you with good sightseeing, accommodation and comfortable transport. We look forward to welcoming you on another trip in the not so distant future.

What makes a great trip

What makes a great trip? The itinerary, the group, and the group leader. I was so lucky to have all of these on my recent trip to Jordan. I felt 100% safe the entire time, the group was fantastic, and our leader put it over the top. Don't hesitate if you want to see this wonderful country. Intrepid made it easy and I have wonderful lifetime memories!

Hi Sue, thank you for sharing your experience and posting this wonderful review and recommendation. It’s great to know how much you enjoyed your tour and that your leader did such a great job. Also, that you were able to experience the amazing history and culture that Jordan has to offer. We look forward to welcoming you on another of our adventures soon.

Policy of NO REFUNDS

Our problem was not with the tour we were thrown off, or the staff but with Intrepid Travel administrators. We were booted off the tour for ill-health but were refused a refund. There was little communication at the time of this no refund policy and our Travel Insurance were expected to give the refund but refused.

Date of experience : February 13, 2024

We are sorry to hear that you fell unwell whilst on tour. We are unable to locate your booking from the review, however, we trust our Customer Care team are already likely in communication with you, however if not please reach out to [email protected] with your booking number and name.

Unique and wonderful

I have travelled with Intrepid three times: Northern India, Southern India, Thailand and Laos. Each of the tours were uniquely wonderful with knowledgeable, fun and caring guides.

Date of experience : February 21, 2024

Thank you Jenny for taking the time to leave a review. We are so pleased to read that you have had a positive experience whilst travelling with us and exploring India, Thailand and Laos. We hope you will join us again on many more adventures to come.

Family death and no customer care

Due to the death of my father I could not take my scheduled trip and wished to postpone. Intrepid would not allow this and showed no compassion nor customer care in their callous decision. I lost my trip money paid including a single supplement. My airline refunded my ticket, no questions. Note that I have travelled with them and an affiliated company, Imaginative Traveller, to Thailand, India, Cambodia, Cuba, Costa Rica and Egypt. I do not recommend them. Rescheduling two weeks in advance due to a death should not be an issue.

Date of experience : March 31, 2024

Lisa, we are so sorry for your loss and would like to send you our condolences. We do have a compassionate policy in place to support our customers, and I can see you have been liaising with our reservations team over this. Our reservations team will follow up with you to ensure you are receiving the support you need during this difficult time.

Another fabulous Intrepid adventure. The Mountains and Mystics tour was filled with a wonderful variety of scenery, transportation, cultural insights. Pramod, our leader, ensured all went well and his calm manner was a welcome balance to the enthralling ‘noisy chaos’ of much of India.

Date of experience : March 12, 2024

We are delighted to hear that you enjoyed your Mountains and Mystics tour and that you found it to be a good variation of scenery and cultural insights. We are so pleased that your local leader was able to show you the sights with a calming influence. We look forward to welcoming you on your next Intrepid adventure, once you have chosen where that may be.

Nice trip but overpriced

Intrepid don't actually run the Patagonia Short Break - Torres Del Paine trip which I took, but coordinate the customers with the organization in Puerto Natales, Chile, which runs the day trips which comprise the "Patagonia Short Break". The day trips are all worthwhile, especially if the weather cooperates, as it did for me. The first day was somewhat rainy, but it involved mainly a bus tour of parts of the Torres del Paine National Park with plenty of stops at various scenic sites plus a tour of the milodon cave, which is well worth the visit. The second day turned out to be a beautiful one for the cruise along the Desolation Fjord with its spectacular glaciers and mountains. The third day involves a very tough hike to the base of the eponymous Torres del Paine peaks. The trip also includes four nights at a nice hotel plus a bus ticket to Argentina. This last often goes unused by the customers like myself, according to the local agency in Puerto Natales, which questioned why it is part of the trip package. It is a waste of about US$50 for the ticket to be issued, and in my opinion, should be an option, not automatically included in the trip fare. Speaking of cost, I find it hard to justify the total cost of the trip charged to customers. The activities are all worthwhile, and I don't regret the trip, but the price is definitely inflated.

Date of experience : February 19, 2024

Hi Anne, thank you for taking the time to post an honest review. We would welcome the chance to discuss your experience and suggestions in more detail. Please reach out to our Customer Care Team at [email protected] with your booking reference and one of the team will get back to you.

Once in a life time trip

We had a phenomenal, once in a life time trip to Jordan with Intrepid. The itinerary was fantastic and our guide (Mutaz) was so knowledgeable and friendly and really made the experience exceptional for us. I cannot recommend this trip enough!

Date of experience : March 23, 2024

Thank you for taking the time to leave a review, Kirsty. It sounds like an incredible trip with a tour leader who delivered an exceptional experience for you. We are delighted to hear that you would recommend this trip and we are excited to welcome you on another Intrepid adventure.

This company completely abandon their customers thousands of miles from home if they become ill.

This company completely abandon their customers thousands of miles from home if they become iunwell. Do not book with Intrepid! My 20 yr old son booked a trip to Vietnam, Cambodia and Thailand and became seriously ill whilst in Vietnam. He was then left fighting for his life in a hospital where nobody spoke English with no means of communication except for Google Translate. If it hadn't made several phone calls to the British Embassy in Hanoi and repeatedly contacted Intrepid raising my concerns we would never have heard from them again. As a result I flew out there to be with him as Intrepid left him thousands of miles from home with no follow up. This company shows no duty of care towards it's customers and the group leader merely told him to "Be a man" before leaving for a jolly with the rest of the group (my son was also the youngest member of the group). Absolutely disgraceful company who have now tried to deny all responsibility for their actions and refused to refund any of the cost. My son had to stay in hospital for two weeks and was in serious risk of heart failure. Intrepid couldn't care less! Please please avoid them! He would never have made it back if I'd left it in their hands. Do not believe the glossy veneer and fake reviews. They don't even deserve a one star rating, I would give them zero if I could.

Dawn, we are deeply sorry to hear about your son's hospital admission and the distress this has caused. Ensuring the safety and well-being of our customers is our highest priority, and we take matters like this very seriously. We can see that our Customer Care team is already in contact with you regarding this matter.

This Central America trip was basix but very good.

This trip was basix, which means not much included, i.e. much flexibility. The hotels were good, clean, good beds. The guide was excellent, - one of the best I have ever had.

Date of experience : February 26, 2024

Thank you for taking the time to leave a review. We are pleased to hear that your Central America trip, although basic, met your expectations and that your tour leader was one of the best you have ever had. We look forward to you joining us on more adventure soon.

We love Morocco!

A great way to immerse yourself in the beauty and culture of Morocco. Highly recommend Intrepid for excellent tour.

Thank you Deborah for sharing your experience with us on your recent Morocco trip. It sounds like you had a fantastic time fully immersing yourself into the culture of the country. All the best, Intrepid Travel

Great trip to northern Thailand

Great trip to northern Thailand visiting a mix of cultural, natural and culinary sites. Our guide was amazing and supported us in every occasion. Highly recommended!

Hi! Thank you so much for taking the time to share your comments with us. It is fantastic to learn that you had a great experience in Thailand, and that our tour offered you the most amazing tour leader. We can't wait to welcome you back on your next adventure!

Hola Cuba for US Citizens - a MUST trip for every US Citizen!

Our Hola Cuba trip for US Citizens: A 57-Chevy paradise. Salsa beat on every corner. Encyclopedia of heritage architectural edifices decaying with despairing elegance. A humanity that is warm, resilient and proud—struggling, but colorfully honest and compassionate. Cuba’s bewildering, so many alluring layers from turquoise waters, unparalleled sunsets, endemic birds & fauna to its revolutionary legacy! Our guide, Yanet took this experience to another level. Well-paced with kind, enthusiastic, energetic and informed travelers and hosts! Fantastic experience!

Date of experience : March 10, 2024

Hi Tricia, thank you for sharing your experience and posting this wonderful review. It’s great to know how much you enjoyed your tour and that your leader did such a great job. Also, that you were able to experience the amazing history and culture that Cuba has to offer. We look forward to welcoming you on another of our adventures soon!

Intrepid Travel

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46 James St

New Farm Queensland 4005

Fortitude Valley

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