international travel requirements american airlines

New COVID-19 testing requirements for passengers traveling to the U.S.

Beginning January 26, the U.S. government will require all passengers, including U.S. citizens, two years of age and older traveling to the United States from any international location to test negative for COVID-19 within three calendar days of departure.

At American Airlines, we’re committed to protecting the health and safety of our customers, and this testing requirement will provide yet another layer of protection in the travel journey. We support the implementation of a global program to require COVID-19 testing for travelers to the United States.

We’re working closely with U.S. authorities as they implement this new order and, at the same time, taking care of any affected customers by assisting them with rebooking options. Our team is proactively reaching out to customers who may be affected by this order to ensure they know what to expect.

We’ll continue to work closely with U.S. and international authorities, as well as industry associations, to ensure our customers have options to be in compliance with new testing requirements. We’ll be in touch again soon as information becomes available to ensure our customers can continue to enjoy their travel plans.

More details, including frequently asked questions, can be found on our Newsroom .

Flexibility for you and your travelers

To provide our customers with additional flexibility, American has implemented a Travel Notice for customers who are currently ticketed to travel January 12 – February 9, 2021 which allows the customer to change their date of travel through January 25, 2021, waiving the change fee and add/collect for travel in the same cabin. Customers who are unable to travel on or before January 25, 2021 can still take advantage of our other policies that waive change fees:

Global Flexibility Waiver applies to tickets issued on/before September 30, 2020

Flexible Fares apply to tickets issued on/after October 1, 2020 and may follow applicable fare rules

Travel requirements tool

Customers traveling both domestically and internationally can easily stay up to date on the latest travel requirements through our travel tool , powered by Sherpa.

The tool makes travel planning easier by providing a destination-specific overview of local guidelines including face covering, health documentation and quarantine requirements. To use the tool, travelers simply enter their origin and destination for an automatic overview of travel requirements.

We value your partnership and look forward to welcoming you on board soon.

When does this order go into effect?

January 26, 2021.

What does the order require?

According to the order, all customers traveling to the United States from an international location are required to test negative for COVID-19 within three calendar days of their departure, and present evidence of the negative test result to American Airlines prior to departure.

What can customers expect when flying American? 

• Test results: Customers will be asked to show evidence of a negative COVID-19 test taken within three calendar days of their departure. The test results may be in digital or paper form and should be shown to an American Airlines agent prior to departure.
• CDC attestation form: An American Airlines agent will collect the Centers for Disease Control and Prevention’s (CDC) attestation form. Customers can print the form from the CDC’s website or complete one prior to departure.

What happens if a customer hasn’t taken a COVID-19 test within three calendar days of departure or does not have test results?

Customers who have not completed a test and/or do not have test results to present will not be allowed to board their flight bound for the United States.

What types of tests are approved?

A viral detection test for current infection (i.e., a nucleic acid amplification test or a viral antigen test). Learn more about viral detection tests on the CDC’s website .

Are there specific approved testing vendors?

Is the three-day requirement from the initial start of the travel itinerary?

According to the order:

If a customer is arriving on a direct flight to U.S. , the negative test must occur within three calendar days preceding the flight’s departure.

If a customer is arriving via one or more connecting flights , the negative test must occur within three calendar days preceding the departure of the initial flight, but only if:

The connecting flights were booked as a single passenger record with a destination in the U.S.

Each connection is no longer than 24 hours, and

The airline instructs the customer to comply and uses reasonable efforts to facilitate compliance.

What if travel begins in the U.S. and returns to the U.S. from an international location within three business days?

The order doesn’t address this scenario, but American is looking into it.

Does this order apply to customers who have received the COVID-19 vaccine?

Yes . Customers who have had the COVID-19 vaccine will still be required to provide to the negative COVID-19 test result or the completed CDC attestation form.

Does this order apply to customers who have recently recovered from COVID-19?

According to the order, customers who have had lab-confirmed COVID-19 within the past three months can travel to the U.S. if they present the approved positive test result and a letter from a licensed healthcare provider or public health official stating the customer has been cleared for travel. For more details on what’s required, we encourage customers to review the CDC’s order .

Is American providing tests for customers?

No. Customers will be responsible for securing approved COVID-19 tests in accordance with the order.

Can customers change their travel plans to ensure compliance with the order?

Yes. The vast majority of travel booked on American, including short- and long-haul international flights, does not have change fees. You can learn more about American’s elimination of change fees by visiting aa.com. Additionally, American is waiving the fare difference for customers with travel scheduled Jan. 12 through Feb. 9. These customers may rebook in the same cabin of service with no charge for the same origin and destination. New travel must start on or before Jan. 25.

Customers who need to change their travel plans should visit aa.com or call our Reservations team or your travel agent.

Why does this specific travel policy only cover new travel dates through January 25? Why that date?

The new travel policy is to provide flexibility for customers who purchased travel prior to the announcement of this new requirement to offer the ability to change their travel dates, before the policy comes into effect on January 26.

Customers can also use the Flexible Fares without change fees or th e Global Flexibility Waiver to adjust their travel plans if needed.

American Airlines streamlines pre-travel health requirements with new mobile app

If you're planning to travel internationally, you'll need to pack a negative COVID test when returning to the U.S.

Plus, your destination country might also require a pre-departure test , as well as other health documents.

To ease (some of) the burden, American Airlines is working to streamline the pre-travel process with new technology. Starting on Feb. 3, the Fort Worth-based carrier will expand access to the VeriFLY mobile app .

Flyers can download the VeriFLY app from the Apple App Store or Google Play Store , select a destination, upload negative test results and then receive a QR code to show at the airport check-in counter.

As of Feb. 3, American flyers can use the streamlined check-in process on the following itineraries:

• International flights to the U.S.
• Itineraries from a domestic airport (including connecting flights) to:
• United Kingdom, Canada, Jamaica, Chile, Colombia, El Salvador, Honduras, Guatemala

On Feb. 4, select British Airways passengers headed to the U.S. will also have access to VeriFLY's mobile health passport.

Want more airline-specific news? Sign up for TPG's free new biweekly Aviation newsletter!

This QR code-based verification process is a win-win for customers and airlines.

According to Preston Peterson, American's director of customer experience innovation, "VeriFLY offers peace of mind for the customer. By submitting their health information before getting to the airport, the customer will know they are ready to go."

For flyers, check-in lines should move faster since agents won't need to look at physical paperwork. Plus, as Peterson said, there's added peace-of-mind that your pre-travel test was verified before arriving at the airport.

In addition to the simplified airport experience, airlines won't need to worry about fraudulent COVID test certificates.

When announcing the expansion of the VeriFLY app, Julie Rath, vice president of customer experience at American said that "we are constantly looking at ways to make travel easier and simpler for our customers, and navigating testing requirements and validation is a big piece of that."

Notably, VeriFLY doesn't just verify your test result. It'll also prompt you to complete digital attestation forms where necessary, which further streamlines the pre-travel health requirements.

Other airlines: United launches all-in-one travel center with support for vaccine passports

To date, American says that thousands of customers have traveled using the app. And with the latest expansion, that number is sure to skyrocket.

One day, hopefully, the app will expand to include a COVID vaccine passport , which will likely be a major step in travel resuming to pre-pandemic levels.

From vaccines to testing: What travelers need to know before the new US travel system on Nov. 8

• The U.S. is launching a new travel system on Nov. 8.
• Vaccinated foreign air travelers will need to show proof of full vaccination and test for COVID-19.
• The new travel system also adds more stringent testing requirements for unvaccinated U.S. travelers.

The United States is about to make it much easier for vaccinated international travelers to visit.  

The White House announced that a new air travel system will take effect Nov. 8, allowing entry for fully vaccinated foreign tourists .  The system is set to launch nearly two years after the U.S. began imposing travel restrictions to prevent the spread of COVID-19 . 

The move by the White House will essentially have the U.S. drop its travel ban on dozens of countries while also making entry more challenging for the unvaccinated. The new system will allow entry for foreign nationals only with vaccinations approved for emergency use by the World Health Organization and would add testing requirements for unvaccinated Americans.

Here’s what we know about the new travel requirements:

What are the entry requirements for foreign nationals?

Starting Nov. 8, non-citizen, non-immigrant air travelers   will need to show proof of full vaccination as well as a pre-departure negative coronavirus test taken within three days of travel before they can board a plane to the U.S. 

Learn more: Best travel insurance

Acceptable forms of proof of vaccination include:

• Digital or paper verifiable record, such as a vaccination certificate or a digital pass with a QR code.  
• Nonverifiable paper record, such as a printout of a COVID-19 vaccination record or COVID-19 vaccination certificate.
• Nonverifiable digital record, such as a digital photo of a vaccination card or record, downloaded vaccine record, downloaded vaccination certificate or a mobile phone application without a QR code.  

The U.S. will accept nucleic acid amplification tests, including PCR tests, and antigen tests. The rules will go into effect for passengers on planes leaving for the U.S. at or after 12:01 a.m. ET on Nov. 8.  

Airlines will collect basic personal contact information   from all U.S.-bound travelers for contact tracing. Airlines are required to keep the information on hand so the Centers for Disease Control and Prevention   can reach out to travelers who may have been infected or exposed to COVID-19.

Masking will be required, but there will be no quarantine mandate for vaccinated travelers or unvaccinated children .

► US  travel bans: How COVID-19 travel restrictions have impacted families and couples

The change will make entering the U.S. possible for travelers from countries now listed on the U.S. travel ban, which prohibits entry for travelers who have been in any of the regions within the past 14 days. The travel ban  took effect in early 2020 and includes :

• United Kingdom
• Republic of Ireland
• South Africa
• The European Schengen area (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino and Vatican City)

Currently, the U.S. asks international air passengers only to get tested within three days of their flight to the U.S. and show either the negative test result or proof of recovery  from COVID-19 before boarding. 

What about the land borders with Mexico and Canada?

New travel rules will also take effect for foreign nationals arriving by land or passenger ferry.

Starting Nov. 8, fully vaccinated foreign nationals can cross the land borders for nonessential reasons such as tourism or visiting friends and family . These travelers will need to verbally attest to their reason for travel and vaccination status and be prepared to show proof of vaccination  upon request. U.S. Customs and Border Protection will accept both digital and paper records showing proof of vaccination, including documents not in English.   Foreign nationals will also need appropriate travel documentation to enter the country.  

CBP will spot-check travelers' vaccination documents, and those without documented proof of vaccination can be denied entry. Travelers under 18 will be exempt from the vaccination requirement as long as they are traveling with a fully vaccinated adult, according to Matthew Davies, CBP's executive director of admissibility and passenger programs.  

The new travel rules will go into effect as soon as a port of entry opens on Nov. 8, or at midnight for ports that operate 24 hours a day changes will go into effect at midnight on Nov. 8 for ports that operation 24 hours a day.  

U.S. citizens reentering the country should also bring a Western Hemisphere Travel Initiative document, such as a valid passport, trusted traveler program card, enhanced driver's license or enhanced tribal card. 

Entry rules along the border will change again in early January, with all travelers – including those traveling for essential purposes – required to show proof of full vaccination. 

► US land borders: Travelers in Mexico and Canada plan their next US visit after new land border policy announced

Which vaccines does the US accept for travel?

The CDC has announced that vaccines approved for emergency use by the U.S. Food and Drug Administration and World Health Organization will be accepted for air travel. White House officials expect the CDC to approve the same vaccines for travelers entering the U.S. by land or ferry.  

The FDA has authorized three COVID-19 vaccines for emergency use during the pandemic: Moderna, Johnson & Johnson and Pfizer-BioNTech, the last of which has received the FDA's full stamp of approval.

Vaccines with WHO approval for emergency use include:

• Johnson & Johnson
• Pfizer-BioNTech
• Oxford-AstraZeneca/Covishield 

The CDC confirmed that it would accept a mix-and-match approach to vaccinations. Travelers who have any combination of FDA- or WHO-approved vaccines will be considered fully vaccinated.

The new travel policy does not accept foreign travelers who have had COVID and received just one shot in a two-dose series. White House press secretary Jen Psaki said Tuesday that the administration will "continue to review" its entry requirements.  

► Covaxin gets WHO emergency approval: Travelers vaccinated with Covaxin can enter US   

► 'You feel lonely and left out': These fully vaccinated travelers want to visit the US. They may not be allowed in.

How do the new rules affect kids? 

Foreign nationals under 18 are exempt from the vaccination requirement. Children under two will not need to take a pre-departure COVID test.

Kids 2 and older traveling with a fully vaccinated adult can test three days prior to departure, while children traveling alone or with unvaccinated adults will need to get tested within one day of departure. 

Currently, all air passengers 2 or older, including U.S. citizens and permanent residents, need to show a negative coronavirus test to fly to the U.S.

What are the entry requirements for Americans?

The new travel system adds more stringent testing requirements for unvaccinated U.S. travelers.

Starting Nov. 8, unvaccinated U.S. citizens and permanent residents will need to take a test one day before departure and test again upon arrival in the U.S. 

► New travel rules: What US travelers need to know about the new COVID rules for international flights

Entry requirements will not change for vaccinated Americans. They will still need to show proof of a negative coronavirus test taken no more than three days before departure. 

Americans will not need to be fully vaccinated to board international flights to the U.S.

Are there any exemptions?

There is a limited set of travelers who are exempt from the vaccine requirement for entry.

Children under 18, certain COVID-19 vaccine clinical trial participants and travelers with adverse reactions to the vaccines – such as people who have had severe anaphylactic allergic reactions to a prior COVID-19 vaccine –  will be exempt.

People traveling on non-tourist visas from countries with less than 10% of its population vaccinated who need to enter the U.S. for emergency or humanitarian reasons are also exempt from the vaccine requirement. There are about 50 countries considered to have low vaccine availability at this time.

These exempt travelers will generally need to show that they will comply with public health mandates, including a requirement to be vaccinated in the U.S. if they plan to stay more than 60 days.  

Unless they have recovered from COVID-19 within the last 90 days, unvaccinated travelers  must agree to be tested with a COVID-19 viral test three to five days after their arrival and quarantine for seven days, even if their post-arrival test comes back negative. 

Unvaccinated travelers who are not U.S. citizens or permanent residents must also agree to self-isolate if their post-arrival test is positive or if they develop COVID-19 symptoms. 

Unvaccinated children under 18 will not need to quarantine but will still need to take a post-arrival test. 

► Who is exempt?: These select groups of unvaccinated foreign travelers can enter the US

The CDC will not give exemptions  to people who object to the vaccinations due to religious or moral convictions. 

There will also be testing accommodations for travelers who can prove they recently recovered from the coronavirus. These travelers will need to show a positive COVID-19 viral test result on a sample taken no more than 90 days before their flight's departure and a letter from a licensed healthcare provider or public health official saying they are cleared for travel.  

Follow USA TODAY reporter Bailey Schulz on Twitter: @bailey_schulz . 

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COVID-19 international travel advisories

If you plan to visit the U.S., you do not need to be tested or vaccinated for COVID-19. U.S. citizens going abroad, check with the Department of State for travel advisories.

COVID-19 testing and vaccine rules for entering the U.S.

• As of May 12, 2023, noncitizen nonimmigrant visitors to the U.S.  arriving by air  or  arriving by land or sea  no longer need to show proof of being fully vaccinated against COVID-19. 
• As of June 12, 2022,  people entering the U.S. no longer need to show proof of a negative COVID-19 test . 

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Find country-specific COVID-19 travel rules from the Department of State.

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What Can I Bring?

Planning ahead and packing properly can facilitate the screening process and ease your travel experience at the airport. Know what you can pack in your carry-on and checked baggage before arriving at the airport by reviewing the lists below. Even if an item is generally permitted, it may be subject to additional screening or not allowed through the checkpoint if it triggers an alarm during the screening process, appears to have been tampered with, or poses other security concerns. Read about civil penalties for prohibited items .

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Officers may ask you to power up your electronic device, including cell phones. Powerless devices will not be permitted onboard the aircraft. TSA does not read or copy information from your device.

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Aerosol Insecticide

• Carry On Bags: No
• Checked Bags: Yes (Special Instructions)

Aerosol insecticides are not allowed in carry-on; however they are allowed in checked bags as long as they are not labeled as hazardous material (HAZMAT).

Air Mattress with Built-in Pump

• Carry On Bags: Yes (Special Instructions)
• Checked Bags: Yes

Air mattresses with built-in pump are allowed in carry-on bags. Please check with your airline for any size or weight restrictions.

Airbrush Make-up Machine

Devices containing lithium metal or lithium ion batteries should be carried in carry-on baggage.  Most other consumer devices containing batteries are allowed in carry-on and checked baggage.

For more information to portable electronic devices, see the FAA regulations.

Alcoholic beverages

• Carry On Bags: Yes (Less than or equal to 3.4oz/100 ml allowed)

Check with your airline before bringing any alcohol beverages on board. FAA regulations prohibit travelers from consuming alcohol on board an aircraft unless served by a flight attendant.  Additionally, Flight Attendants are not permitted to serve a passenger who is intoxicated.

Alcoholic beverages with more than 24% but not more than 70% alcohol are limited in checked bags to 5 liters (1.3 gallons) per passenger and must be in unopened retail packaging. Alcoholic beverages with 24% alcohol or less are not subject to limitations in checked bags. 

Mini bottles of alcohol in carry-on must be able to comfortably fit into a single quart-sized bag.

For more information, see FAA regulation: 49 CFR 175.10(a)(4).

Alcoholic beverages over 140 proof

• Checked Bags: No

Alcoholic beverages with more than 70% alcohol (over 140 proof), including grain alcohol and 151 proof rum. For more information, see FAA regulation: 49 CFR 175.10(a)(4).

Check with your airline if ammunition is allowed in checked bags. Small arms ammunitions must be securely packed in fiber, wood or metal boxes or other packaging specifically designed to carry small amounts of ammunition. Ask the airline about limitations or fees. Read the guidelines for traveling with firearms.

When traveling, be sure to comply with the laws concerning possession of firearms as they vary by local, state and international government.

• Carry On Bags: Yes

You may transport this item in carry-on or checked bags. For items you wish to carry on, you should check with the airline to ensure that the item will fit in the overhead bin or underneath the seat of the airplane.

Arc Lighters, Plasma Lighters, Electronic Lighters, E-Lighters

Measures must be taken to prevent unintentional activation of the heating element while on board the aircraft. Examples of effective measures to prevent unintentional activation include, but are not limited to: removing the battery from the lighter; placing the lighter into a protective case; and/or using a protective cover, safety latch, or locking device on the lighter's activation button.

Each lithium ion battery must not exceed a Watt-hour (Wh) rating of 100 Wh; or for lithium metal batteries, a lithium content of 2 grams.

Recharging of the devices and/or the batteries on board the aircraft is not permitted.

See FAA regulations for more information.

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REAL ID requirements are coming next year—here's what U.S. fliers need to know

Domestic fliers have one year left to get REAL ID-compliant documentation before the Department of Homeland Security's new policies go into effect.

Beginning on May 7, 2025, travelers won't be able to board a domestic flight, access certain federal facilities or enter a nuclear power plant unless their driver's license or ID has REAL ID's telltale star marking in the top righthand corner.

The REAL ID Act was introduced in 2005 in an effort to tighten the nation's air travel security in the wake of the September 11 attacks.

The deadline for REAL ID compliance has been repeatedly delayed since its original 2008 deadline. It was most recently pushed back at the end of 2022, with the DHS citing "the lingering effects of the Covid-19 pandemic" as part of the reason for the change.

Once the REAL ID requirement goes into effect, travelers will no longer be able to board domestic flights with an ordinary license.

Travelers who go to the airport after May 7, 2025 without a REAL ID-compliant license will not be able to get past security, the DHS website says. They will, however, be able to board commercial aircraft by showing a valid passport.

Here's what you need to know to be prepared for the switch in 2025.

When do I need my REAL ID?

The DHS deadline is May 7, 2025.

What happens if I don't get REAL ID in time?

Failure to produce a REAL ID-compliant identification at airport security will result in you not being let through to your gate.

If you don't have REAL ID by May 7, 2025 you can still show your U.S. passport or an Enhanced Driver's License issued by Washington, Michigan, Minnesota, New York or Vermont.

For a full list of alternative ID accepted by TSA, visit this link .

How do I sign up for REAL ID?

You can sign up for REAL ID at your local DMV. The DHS includes a helpful map on its website with links to the DMV for every U.S. state and territory where you can set up an appointment.

Each state's driver's licensing agency lists the documentation you will need to bring in order to get a REAL ID. The DHS website states that applicants must bring documentation showing the following:

• Full legal name
• Date of birth
• Two documents bearing your address
• Lawful status

Do I already have REAL ID? How do I know?

To see if your current ID is REAL ID-compliant, check the top right corner. Depending on which state issues your ID, the REAL ID marking will show up in the form of a yellow or black star in the top right corner on the front of your ID.

You can see example photos on the DHS website.

Can I still drive without a REAL ID?

Yes. The REAL ID requirements will only impact air travel.

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New Airline Requirements: Cash Refunds and Transparent Fees

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The U.S. Department of Transportation (DOT) announced two new sets of rules for airlines on Wednesday in an effort to curb what it calls “unfair and deceptive” practices in the industry. These rules aim to ensure cash refunds for travelers when airlines cancel or delay their flights, and to provide better upfront information about the cost of baggage and cancellation fees.

“This is about airlines treating passengers better,” said Secretary of Transportation Pete Buttigieg in a video announcing the new rules, suggesting that the new rules could save passengers millions of dollars in fees.

Cash refunds instead of vouchers

The first set of rules entitles passengers to cash refunds when their flight is delayed or canceled or when an airline fails to adequately provide a paid service — such as baggage transportation or in-flight Wi-Fi. Many airlines currently offer these refunds as expirable vouchers that can only be used for future purchases. Passengers are often required to jump through hoops to request and receive a cash refund. The new DOT rules require airlines to issue prompt, automatic cash refunds to the original form of payment.

With the new rules, passengers have also been given clarity around what counts as “significant delays” — a definition that has been muddy until now . A delay will now be considered “significant” if it is more than three hours for a domestic flight and six hours for an international one.

Clear displays of add-on fees

The second set of rules addresses those “junk fees” that the Biden administration has been railing against for years. It requires airlines and travel agents (including online travel booking platforms) to disclose the cost of checked and carry-on baggage, as well as change and cancellation fees, along with the fare itself. That is, these fees won’t show up as surprises later in the checkout process.

Airlines are required to display the details of these fees “clearly, conspicuously, and accurately,” according to the DOT's announcement. Currently, customers must sometimes navigate complex tables and calculators to determine how much these add-ons will cost.

U.S. airlines vary significantly in how much they charge customers on top of the base fare for these fees. A NerdWallet analysis found that Frontier Airlines charges $157 each way for a checked bag, carry-on bag and seat selection, while Southwest Airlines charges nothing.

The new DOT rules do not require airlines to disclose the cost of seat selection fees, which have become an increasingly lucrative source of ancillary revenue for U.S. airlines, generating $4.2 billion in revenue in 2022, according to an estimate from IdeaWorksCompany, an airline industry reporting firm, and CarTrawler, a travel software provider. Yet the rules do require airlines to explain that passengers are guaranteed a seat even if they don’t pay for a specific one, which has been a source of confusion for many.

When will passengers see the changes?

The DOT requires airlines to update their refund policies for delays and cancellations within the next six months, but airlines have as long as 12 to 24 months to implement some of the other rule changes.

It’s not clear exactly how airlines and online travel agencies will implement the required changes, especially the disclosure of add-on fees. Given the DOT’s language, it seems that third-party booking platforms such as Google Flights and Kayak will need to display fare costs inclusive of baggage fees. This would represent a sea change in how customers shop for airfare — and would help alleviate the end-of-checkout sticker shock many travelers now experience.

Yet airlines have grown increasingly adept at lowering base fares while increasing add-on fees, and they may simply pivot toward other hidden fees instead of the ones DOT has determined are “critical.”

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US mandates new airline refund rules, fee disclosures

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Flying With Dogs or Cats? These Are Airlines’ Pet Policies

American recently relaxed its rules for pets traveling inside the cabin with their owners. Here’s what the major U.S. airlines require to travel with a pet.

By Jesus Jiménez

Flying with a pet can be expensive and confusing, with fees, weight limits, carrier size rules and the need to make sure there’s no loud barking (or meowing) on board.

Recently, American Airlines relaxed its pet policy to allow passengers to bring a carry-on bag in addition to a pet in a carrier, and more private flight options have been emerging in recent years for pet owners who can afford them.

Still, flying with large or medium-size dogs can be tricky, and many travelers are wary of leaving a pet in the plane’s cargo hold.

For those traveling on the major carriers with their pets as carry-ons, here’s what to know about each major domestic airline’s policy.

Southwest Airlines

On Southwest, a Dallas-based carrier, two checked bags can fly at no cost, but not pets. Southwest charges $125 per pet carrier on its flights.

Dogs or cats are allowed to travel below a seat in an approved carrier — up to 18.5 inches long by 8.5 inches high and 13.5 inches wide — according to the airline .

Southwest has a few caveats for those traveling with pets: The pet must stay in its carrier during the flight, and the carrier is considered a personal item or carry-on bag.

Up to six pets are allowed on Southwest flights. Once six pets are booked onto a flight, no further customers may add a pet companion to their booking.

United Airlines

United Airlines has no weight or breed restrictions for cats and dogs as long as they are in an approved hard or soft-sided carrier, measuring 17.5 inches long by 9 inches tall and 12 inches wide for a hard carrier, or 18 inches long by 11 inches tall and 11 inches wide for a soft carrier.

United charges $125 each way for travel with pets. There is no fee for service animals on United flights, but some forms are required before the flight.

The carrier must fit under a seat, and where a passenger is allowed to sit can vary according to the type of aircraft. For example, people traveling with pets cannot sit in emergency rows. If you’re traveling with two pets (the maximum allotted), you are required to book two seats.

Delta Air Lines

Small dogs and cats can travel on Delta Air Lines flights as long as they can fit inside a carrier stored below the seat. The size of the carrier depends on the aircraft, but in general the airline recommends a soft-sided carrier no larger than 18 inches long by 11 inches tall and 11 inches wide.

Your pet must be at least 8 weeks old and small enough to have some room to move around in the carrier, which must have ventilation openings on three sides.

Delta charges $95 for pets traveling as carry-on companions, and the passenger can bring only one personal item along with the pet. Certain seats cannot be booked for travel with an animal, such as those in an emergency exit row.

American Airlines

American Airlines allows cats and dogs to travel in a carry-on container, which must remain under the seat in front of the pet owner throughout the flight. The airline recommends a soft-sided carrier that measures 18 inches long by 11 inches tall and 11 inches wide.

The fee for a carry-on pet on a domestic American Airlines flight is $150.

Flights are limited to seven carry-on pets, not including service animals, and American Eagle flights are limited to five carry-on pets, with one in first class. There is no charge for service animals flying on American flight, but the airline requires forms to be filled out in advance.

The airline said in a statement that it had recently changed its cabin pet policy to allow customers with a pet to also bring either a personal item or carry-on bag stowed in the overhead bin (but not both).

“We made the change to provide a more convenient and comfortable experience to customers whose pets fly American,” the airline said.

Spirit, JetBlue, Frontier and Alaska

Spirit allows dogs and cats on its flights in a carrier no larger than 18 inches long by 14 inches wide and 9 inches tall for a fee of $125. The weight of the pet and the carrier cannot exceed 40 pounds, according to the airline .

Small dogs and cats can fly on JetBlue for fee of $125 each way , in an approved carrier. Up to six pets are allowed on JetBlue flights.

Frontier allows pets on board for a $99 fee each way, as long the pet fits in a carrier. Passengers can have only a personal item or carry-on in addition to their pet carrier.

Pets can travel in a carrier on Alaska Airlines flights for a fee of $100 each way. A passenger can travel with a pet carrier and a personal item, or a carrier and a carry-on bag.

Private or charter flights

Those who take their pets on private or charter flights, which can cost many thousands of dollars, have much more leeway. Dogs that weigh less than 150 pounds can sit on seats.

BarkAir, a charter operator tailored specifically for those flying with dogs, charges about $6,000 for a dog and its owner to travel, with flights between New York and Los Angeles and New York and London. Carriers are not required, and dogs can sit on laps, seats or beds.

Jesus Jiménez covers breaking news, online trends and other subjects. He is based in New York City. More about Jesus Jiménez

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Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

• Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
• Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
• Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .