live journey planner aa

Breakdown & membership app

Automobile association developments limited, designed for iphone.

• #31 in Travel
• 4.8 • 99.3K Ratings

iPhone Screenshots

Description.

Download our app and we’ll keep you going, wherever the road takes you. Report a breakdown with the tap of a button and track help right to your side. Stay on top of your vehicle’s health with MOT and service reminders and easy access booking with our approved garages. Relax knowing you’ve always got your cover details and membership number handy. Feeling peckish? Members get up to 20% off at over 1,000 UK pubs and restaurants. Everything in one handy place See your cover details at a glance, with important information right where you need it. Forgot your Membership card? With the digital copy on the app, you’ll always have it to hand. Broken down? No problem Hit the road without any worries – our amazing Patrols are just a tap away. Whatever your vehicle’s fuel type, you can report a breakdown in seconds and track help right to your side. No need to give us directions – we’ll come straight to your phone’s location. We’ll keep you on the road Easily stay up to date with your vehicle’s health and never miss a service or MOT – we’ll send you reminders when an important date is coming up. And when you book with an AA approved garage, you’ll get free vehicle pick-up and a 1 year guarantee. Save on days out with Smart Benefits Discover brilliant offers on the go – fill up on feel-good food and drink with up to 20% off at over 1,000 UK pubs and restaurants, as well as discounts on days out, travel, vehicle care and more. More than just A to B Plan your journey with our trusty route planner. We’ll use your location to show you the nearest charging points and parking, and give you live updates on traffic.

Version 10.7

We’ve been busy fixing bugs and making improvements to keep the app running smoothly.

Ratings and Reviews

99.3K Ratings

So easy to use

I used the app for a breakdown for the first time yesterday and was amazed at how simple and quick it was. The app pinpointed my location exactly, so I didn’t need to worry about getting the address wrong. As soon as I submitted the report, the app acknowledged it. I got a phone call from the AA about ten minutes later confirming when someone would be on their way to me. The map on the app even showed me where the patrol vehicle was in relation to mine, so I knew when to expect it. My only criticism would be that when the roadside patrolman arranged for relay for my vehicle, it didn’t show up in the app. I would have liked to have been able to track progress so I would have known how long I could have left my vehicle unattended. Despite that, I would highly recommend this app.

2nd complaint 2 years later - see last paragraph

In order to register yourself on the app you need to provide your membership number - which is fine if you have one; however, Halifax bank customers don’t get one (and I suspect there are numerous other corporate memberships too which operate the same way) and so you cannot therefore activate the app. Surely the AA should have thought this through beforehand, but regardless, why has nobody there remedied this since it was launched? Can it be that difficult to provide individual membership numbers for customers like me? Come on AA - sort it out!!! Have now joined as a full member 2 months ago and just tried to complete my details in order to register with the app. It won't recognise my membership number or postcode ( no reason for this at all!) and says to contact the AA for help. After trawling through AA websites and finding the best number ( nothing obvious) I was finally given another number to ring for so-called App Support. They didn't " specialise" in App support and could not provide any help at all but simply told me to email the problem in. What a joke! In view of the previous issue being duly ignored I don't expect this one will get any helpful response either in which case I shall be cancelling my membership if I do not get s response to this within 48 hours. Absolutely disgusted with the poor level of service and support - basically crap!

Developer Response ,

We're sorry to hear this and would like to look into this further. Please can we ask you to email [email protected] and include your 635601 Membership no, device you are using, the app version and your post code. Thank you for taking the time to get in touch.

Logout settings issue

Fully updated iPhone 12 The “not easy to find” Logout button only appears after navigating “account” “LOGIN” why? Once found “stay logged in” and “face id” buttons need sliding to be turned off, then return to previous page where a Log Out button has magically appeared. Press it and it does log you out but look away or face id logs you straight back in again without prompt. Ridiculously long winded way to logout of any app but there is more, log in again and the Log Out button under account has gone because the two buttons mentioned earlier have defaulted to “ON” Clearly the AA want you to stay logged in for some seemingly suspicious reason. Unless I have missed something, in which case help will be gratefully accepted, it is shame this otherwise useful app resorts to these tactics, it should login to MY chosen defaults. Following developer response: I understand how the app SHOULD work but after setting “stay logged in” and “face id” both to OFF and then logging out, when logging back in face id still runs and confirms its me but a password is also still requested and the two choices I made before logging out are reset to ON, I want my preferences to be saved please, not reset to AA app defaults.

Hi, we're sorry if you've been left disappointed using the app. When you select "account" and scroll to the bottom, there will be a log-out button. Once logged out, the field where you enter your email address will show. You can change the way you log in to the app. Press "account" and under "settings" there is a "login options" button. Here you can turn face id on or off, and there is the option for you to stay logged in, which you can also turn on or off.

App Privacy

The developer, Automobile Association Developments Limited , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

• Developer Website
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Best online route planners 2022

Which web-based journey planner makes the most sense.

With the summer holidays fast approaching, the number of British drivers hitting the road to travel to family, friends and beach resorts is only set to increase – and this means an inevitable rise in traffic and congestion.

One way to avoid being stuck in nose-to-tail hold-ups is to use a route planner ahead of time, so you can see where traffic hotspots might be, plot any lunchtime stop-offs, and even plan for any electric-vehicle charging needs.

Over the years, in the era of built-in sat-navs and smartphones, these pre-journey web planners have become less important. However, many providers have pivoted their model to allow you to plan in advance and then transfer to an integrated companion app. This is in addition to calculating journey times based not only on live traffic, but also on what the traffic is likely to be based on your chosen departure time.

For those travelling to remote parts where signal might be at a premium, the ability to print off hard copies of turn-by-turn instructions still has its uses, too.

We put eight route planners – all of them free to use – to the test, to see which one you should load up before your next road trip.

How we tested them

We put the eight route finders to the test with a journey from the Auto Express headquarters in central London, out through north-western suburbs, to the home of UK motoring: the British Motor Museum in Warwickshire. 

This allowed us to test city, A-road and motorway route planning, with each planner graded for accuracy, live traffic alerts and route options. 

Also taken into consideration during the test was the ability to print out turn-by-turn directions, how easy the planner was to link to an app and any other useful extra features offered.

Previous test winner Google Maps comes out on top again because it really does do everything you need, and in an easy and intuitive way. Waze and Bing Maps join it on the podium, and are great alternatives if you prefer the user interface. 

Google Maps

• Website: maps.google.co.uk
• Rating: 5 stars

Google Maps has long been our favourite route finder, doing everything simply, quickly and easily. This is the fifth time that we’ve awarded it top spot in this test, and for good reason. 

Searching is easy, and the planner has a wealth of options for fine-tuning your trip including live traffic, predicted traffic and app sharing. A bonus is the ability to switch between satellite imagery and a traditional map, as well as using Street View.

Of course, it’s embedded with the full power of Google, so you can find landmarks and other useful locations on your route extremely easily. It’s hard to see how it won’t always be the best of the bunch.

View Google Maps

• Website: waze.com/livemap
• Rating: 4.5 stars

Once the new kid on the block, Waze is now well established as a super route planner. Last time we ran this test, we were pleased to see the web-based journey planner had been updated to fall in line with the quality of the app, making use of the community-based traffic data. Journeys are accurate and timings based on live data. 

The website is fully integrated with the award-winning app, with intuitive buttons to let you transfer your journey to a smartphone. We were also impressed by the ability to schedule a journey with a desired arrival time, and Waze will prompt you when it’s time to set off based on traffic at that moment.

• Website: bing.com/maps

Microsoft’s version of Google is not far off our winner. Place searching and nav are intuitive, and you can easily add rest stops. Traffic is colour coded, and there’s a clear way to print. One frustration is that there’s no obvious way to share your planning with an app – a shame in a connected world. 

Not seen elsewhere is live Highways England traffic-camera feeds, showing flow at that location – really useful in bad-traffic areas.

View Bing Maps

• Website: wego.here.com
• Rating: 4 stars

Here’s a top company that provides software for car makers’ own sat-navs, and its WeGo route finder is impressive. It looks more advanced than Bing or Google, but is actually a bit less intuitive. That said, all the core functionality is there, although whether it’s accounting for live traffic isn’t all that clear. It is easy to transfer a planned route to the HERE app or print directions.

View HERE WeGo

TomTom MyDrive

• Website: mydrive.tomtom.com

This online route finder started life as a companion site for those who owned a TomTom sat-nav, but now it’s transitioned to work just as well for those without. Functionality matches its rivals’, too. 

A unique feature is the Thrill option, to give a more scenic route based on how hilly or winding you want it to be. We also like the motorcycle-friendly route option. If you own a TomTom, you can share your progress directly to your device, too, or just with your smartphone to turn it into a sat-nav. 

View TomTom MyDrive

Via Michelin

• Website: viamichelin.co.uk/web/routes
• Rating: 3.5 stars

A bright spot here is a function to calculate the cost of a journey and then generate an expense receipt. The planning functionality is solid, with accurate routes and the option to take current traffic into account. 

Yet while the options to tailor your journey are quite extensive, it’s a shame most are hidden behind complex and cluttered filters. You can print directions easily, but again there’s no option to share with an app.

View Via Michelin

AA Route Planner

• Website: theaa.com/route-planner
• Rating: 3 stars

The AA is better known for breakdown cover than route planning. Its online offering falls behind some of the tech-based firms’, with a slightly outdated site and functionality. But the basics are all there and you can use the AA’s library of live traffic alerts to tailor your journey to avoid jams. 

However, it’s quite clunky to use and the adverts make it messy – especially when compared to the simplicity of our top-ranked sites. While you can print directions, there’s no way to share with a paired app.

View AA Route Planner

RAC Route Planner

• Website: rac.co.uk/route-planner

As with the AA, the core function of getting from A to B is there, with accurate routes, yet the user interface is not as smooth as our winner’s. Location look-up could be a lot better and there’s no way to use predicted traffic for future departures. Again, printing directions is easy, but there’s no app. Importantly, the RAC offers the option to calculate how much the trip will cost in fuel.

View RAC Route Planner

Now read our list of the best sat-nav apps ...

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