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Shosholoza Ocean Academy

DISCOVER A WORLD OF OPPORTUNITIES,  BECOME ONE OF OUR MASTERS OF THE SEA

Shosholoza Ocean Academy (SOA) is the premier manning and training agency representing the esteemed MSC Group Cruise Division, encompassing

MSC Cruises and Explora Journeys in Southern Africa. 

Our organisation is dedicated to delivering unparalleled recruitment and training solutions in the field of maritime hospitality. We take pride in offering the youth of South Africa exceptional prospects to embark on rewarding careers onboard MSC Cruises & Explora Journeys, renowned for their world-class standards.

Join us at Shosholoza Ocean Academy and embark on a rewarding journey, tailored for those seeking a remarkable cruise industry career aboard

MSC Cruises or Explora Journeys.

Ignite your hospitality career with one of Shosholoza Ocean Academy's exceptional sponsored training programs. Unveil the potential to embark on future onboard opportunities through our specialised and comprehensive training experience.

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TRAINING  

Protecting your trust and safety in recruitment.

At Shosholoza Ocean Academy, we prioritise your security and well-being. We want to inform you about fraudulent recruitment practices conducted by unauthorised individuals falsely posing as representatives of MSC Cruises. These scammers often exploit social media platforms, employing deceptive application forms that wrongfully display the MSC Cruises logo and branding.

We want to assure you that all recruitment activities carried out by Shosholoza Ocean Academy follow legitimate channels, strictly adhering to legal procedures, and upholding the integrity of the esteemed MSC Cruises brand. Your safety is our utmost concern. We urge you to exercise caution and promptly report any suspicious activity that you may encounter.

• South Africa

MSC Cruises Recruitment

• Industry Travel and Tours
• Founded 1987
• Type Private
• Website http://www.msccruises.com/
• Address MSC Cruises Building 3, 150 Rivonia Road Office Park 150 Rivonia Road Sandton

About MSC Cruises

Part of the MSC Group, MSC Cruises is the worlds largest privately-owned cruise company and the number one cruise line in Europe, South America, South Africa and the Gulf. A game-changer in the world of cruises, the Company has built a global reputation as an innovator and has one of the youngest ... read more cruise fleets. MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland. MSC Cruises offers unparalleled holiday experiences with delicious and authentic food, award-winning entertainment, plenty of relaxation, comfortable accommodation, as well as impeccable service and expertise. MSC Cruises fleet comprises 16 modern, innovative and elegantly designed ships. As part of an ambitious 11.6 billion investment plan, the Companys fleet is set to expand to 25 cruise ships by 2027. To date, MSC Cruises has conceived five ship classes that push the boundaries of marine architecture and design. As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities that we visit is a top priority for us. Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our business. We are making considerable investments to continue lowering the environmental impact of our cruise operations and all activities ashore, leading the way towards a sustainable future for the worlds maritime economy. MSC Cruises holiday experiences are sold across the globe through a distribution network that is active in 69 markets across the world. The Company employs over 30,000 people worldwide. MSC Cruises is part of the MSC Group, which encompasses world-leading maritime companies.

MSC Cruises Jobs in South Africa

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How to get a Job on a Cruise Ship

So you want to live in the middle of the ocean, see the world's most glamorous ports, and get paid for it? Those in with a chance will be outgoing, friendly, willing to work their fingers to the bone and live in constant proximitfy to other people (you'll share a tiny cabin with up to 3 people). Getting a job in the cruise industry is a bit tricky for South Africans, as the cruise liners are all based overseas, and one needs to avoid the scams that do the rounds with fake jobs, scumbags trying to take advantage of those who are desperate for work - do not use an agency which charges fees for its services - this is a sure sign of a scam. Whilst coveted jobs include working in the ship's retail shops, casino jobs and excursions; you may have to settle for housekeeping or spa work to actually get a job. Once you get the job, do NOT date any passengers on board - you will get fired.

There are two ways to get a job on a ship:

Apply to a cruise line for a job on one of their ship, or via one of their agencies.

Apply to a concessioner for a job on a ship. A concessioner is a company contracted to operate a spa, retail shop or entertainment on the ship.

Contacting a Cruise Company

Most cruise lines have websites where you can search for and apply for jobs:

• MSC Cruises: Click here , to search for jobs, and create a profile.
• Costa Cruises: Click here to check what jobs are available and to create a profile.
• Facebook page
• LinkedIn page
• Instagram page
• Youtube page
• Carnival UK , Cunard & P&O Cruises: These 3 cruise lines club together for job purposes. Click here to see their career page.
• Royal Caribbean : Phone +1 305 539 3920 or click here to find available Royal Caribbean jobs, and apply for one. Here are links to the careers pages of all cruise brands which are part of the group: Royal Caribbean Group , Royal Caribbean International , TUI Cruises , Celebrity Cruises , Silversea and Hapag Lloyd Cruises . There is also a Royal Caribbean Careers Facebook page , a Twitter page and a LinkedIn page .
• Carnival Cruises: Click here for more info. Applications can be made through Cruise Alternatives .
• Caribbean Cruise Careers (see below)
• Cast-A-Way (see below)
• Cruise Academy UK (see below)
• Excite Recruitment (see below)
• Pro Sea Staff (see below)
• Zest Recruitment (see below)
• Virgin Voyages: Virgin Voyages launched their cruise line in 2020, to cruise in the Caribbean. They have set up a job portal , so navigate there to begin working with them from their beginning.

Recruitment agencies in South Africa

• "Blue Ensign" are the agents in SA for Cunard, Holland America, P&O Cruises, Princess Cruises and Seabourn. Email your CV, a copy of your passport and relevant certificates as well as two references to [email protected] . For more info phone 021 556 7658. Blue Ensign are based at number 21 Blaauwberg Road in Table View, Cape Town.
• GRISA have offices in Cape Town, Durban and Johannesburg.
• GRISA phone numbers: Tel: 074-976-3889 or Tel: 073-295-4751
• There are no costs involved.
• Email:  [email protected]
• Or you can send snail mail to GRISA at PO Box 221, Southbroom, 4221, KwaZulu-Natal (south coast), SA
• Click here to view GRISA openings.
• Cruise Alternatives . Hiring agents in SA for Carnival Cruise Lines, Celebrity Cruise Lines, Holland America, Norwegian Cruise Lines, Royal Caribbean and Silversea Cruise Lines. Email [email protected] , [email protected]   or phone 012 654 5030
• Atlantic Medical Recruitment . For those who are members of the medical fraternity. Email [email protected] or phone 082 376 1175.

If you receive no reply after a few weeks then contact them again sending a thank you and follow-up letter. Getting hired is often a matter of persistency.

Interviews normally take place in Cape Town or Johannesburg.

International cruise agencies

The following are all agents for Princess Cruises:

• Caribbean Cruise Careers
• Cruise Academy UK
• Excite Recruitment
• Pro Sea Staff

Jobs on Cruise Ships

Cruise related jobs cover the full monty of careers. Note that you will have to apply for a particular job, as the "I'm willing to do anything" approach doesn't work. So, start off by deciding which job you want to do (which usually comes down to what you're most qualified for).

Note that sometimes the cruise lines will only want males or females to do certain jobs.

Galley jobs (in the kitchen of the ship)

The single most important factor in creating happiness for passengers is the quality of its food. Food critical jobs include:

Head Chefs typically make from USD5000 to USD8000 per month

Sous chefs may make USD3000 to USD6000 per month.

Beginner chefs' starting salary is about USD1000 per month,

Junior sous chef

Pastry chefs

Pastry Assistant chefs

Assistant Bakers

Dishwashers

Pantry chefs

Staff need to be capable of catering for the massive volumes of passengers there usually are on cruise ships, every day.

Cooks need to prepare food in accordance with the cruise line's recipes.

If you in particular enjoy cooking pastries, you could specialise and become a pastry chef or an assistant pastry chef. This would involve not just the making of pastries, but also the display of the food, whilst more senior positions would involve managing people, hiring staff and finding ways to reduce expenses.

Chef tournants are often advertised for, ie chefs who will assist wherever needed.

To qualify for food and beverage jobs:

get a qualification from a hotel, chef or catering school.

get experience working in a restaurant (ideally fine dining)

Fun fact: most cruise ships have over 100 chefs on them.

Restaurant jobs

Think waitresses/servers, chefs; as well as higher level jobs analysing the financials in an attempt to max profit.

Restuarant host/esses and

Waiters typically earn money per head, so if you have 8 people you are serving you will make less money than if you have 20 people. You're in the entertainment industry, so if you can entertain with magic tricks whilst waitering, you'll do better than somebody who can't.

Bartenders make about USD1500 per month as a starting salary; with tips this may increase to USD2500 to USD3000 a month (flair bartenders being at the top end). Selling drinks may be one of the cruise line's biggest sources of profit. Senior bartenders are required to ensure there's sufficient inventory of drinks, that passengers are well looked after and promptly served; and in senior postions bartenders would need to manage the staff who would help them achieve these goals.

Think nurses, paramedics and doctors. Yes, people on cruises get sick too! Sometimes hundreds of passengers can contract contagious gastrointestinal illnesses; resulting in vomiting and diarrhea.

Guest services

The guest services (or hospitality) team is responsible for ensuring that passengers have a positive experience on board the ship. A hostess assumes a multifaceted role encompassing diverse customer service and administrative duties aimed at ensuring passengers have a delightful voyage. Her responsibilities encompass:

Warmly Greeting Guests as they board the ship and attending to their initial inquiries or requirements.

Aiding passengers with Check-in/Check-out.

Furnishing passengers with Information about the ship's amenities, services, and activities, including dining options, entertainment schedules, excursion particulars, and safety protocols.

Managing Reservations for onboard facilities such as restaurants and spa treatments.

Overseeing housekeeping operations to ensure cabins are regularly serviced, maintained, and stocked with essential amenities for passenger comfort.

Attending to passengers' special requirements, including dietary preferences, medical needs, or requests for room enhancements.

Resolving passenger grievances

Planning and supervising special events or themed gatherings onboard, such as cocktail parties, receptions, or themed nights, to enrich passengers' experiences.

Promoting onboard services, merchandise, and promotional offers to passengers, encouraging their participation in shipboard activities and excursions.

Participating in safety drills and procedures to ensure passengers are acquainted with emergency protocols and evacuation routes, prioritizing their well-being and security.

Entertainment Team

The entertainment team hosts a variety of activities with the passengers - from trivia games and informative presentations to exercise classes and DJ'ing at the disco.

Those working at the kids' clubs (for guests up to the age of 17) may also fall into this category. This is a crucial role, as if the kids aren't happy, the parents wont be happy either. A minimum of 2 years experience would typically be required for this job. A typical salary in the kiddies clubs is from USD1800 to USD2200 per month.

The Cruise Director is likely to make USD3000 to USD4000 a month. The entertainment team reports to the Cruise Director (aka "cruise activity director" aka "cruise ship director"). The Cruise Director is expected to perform each voyage and to organise an entertainment program to ensure the guests are having fun and satisfied. The Director will be expected to interact with passengers and handle their complaints. This job suits somebody who enjoys being in the middle and leading the entertainment. Being fluent in other languages additional to english, helps.

Live performances

Live theatre is a big part of the entertainment on most ships. Working onboard as a performer will naturally require that you have the relevant skills, there's often a requirement for:

Singers/vocalists

Circus performers

And the accompanying production staff.

The average salary is USD2000 to USD3000 per month; if you have multiple skills you can earn north of USD3000 a month. Specialist solo acts can earn more than USD3000 a month. In this Tiktok clip, Jack Nolan says that he earned USD400 per month working1 1.5 hours a day 6 days a week (ie USD111 per hour).

@jackcruisesaround Hourly wage of a cruise ship musician😮🛳️ # #cruiseshipmusician # #cruiseshipcrew # #seafarer # #money # #livingwage # #musiciansalary # #bestjobever # #imamusician # #belowdeck # #jackcruisesaround # #virginvoyages # #royalcaribbean # #norwegiancruise ♬ original sound - Jack Nolan - Cruise Ship Life

Thapelo Molomo, the former SA Idols winners, is not working as a waiter as some have speculated, but as a vocalist (singer) on the cruise ship. He says that the weakness of the Rand makes working on cruise ships more lucrative.

Master classes

As part of a cruise ship's entertainment or enrichment programs, they sometimes offer classes or workshops to passengers on various topics. In order to be hired to offer these classes, you would need to be an expert in a subject (e.g. culinary, arts and craft, photography, fitness, music, dance, history and current events).

Shore Excursions

With so many different ports and the need to ensure that passengers are 100% satisfied with their excursions, a quality shore excursion team is required. Working in guest services onshore excursion, you may make about US500 to USD2000 a month, plus tips (it's not as easy to earn tips in excursions as, for example, bartending; unless you're a tour guide); with managers making USD2000 to USD3000 per month.

Photographers & videographers

The photography department normally falls under Entertainment. Selling photographs and videos is a big money spinner for cruise lines - they're sold at high prices, but it's difficult to say no to the purchase if the Mrs has her heart set on these mementos. To get this gig you should have at least a year's experience in photography and the relevant computer skills.

Photographers and videographers typically make USD800 to USD1500 a month, with managers making more.

Information Technology

Think maintenance of servers, networks and computer systems (including desktop). A minimum of 2 years relevant experience would be required, together with the appropriate academic qualifications.

You may want to work as a dealer (e.g. blackjack, roulette), a slot technician, cashier or casino host. Typically casino staff make USD2000/month to USD3000/month plus tips (which can be substantial).

Navigate to www.oceancasinojobs.com - they represent AIDA, Carnival Cruises, Costa, Cunard, Holland America, P&O Cruises, Princess Cruises and Seabourn. You'll be required to have at least a year's experience and be at least 21 years old.

Click here to see when the next interviewing cycle is in South Africa.

Along with working in the shops, working in casinso gives you the most time off, as you are only working when at sea.

In this video, Chris Wong sets out what his job as a casino host is like on Royal Caribbean; where he runs the loyalty program for the casino, which is different to the cruise line's loyalty program, and depends on the amount which is gambled on. Chris needs to identify the people who are MVPs, ensure they're having a good cruise and want to cruise again with Royal Caribbean. He also tries to get new people participating at the casino.

Retail sales ("Boutiques")

Think jewelery, watches, fragrances, cosmetics, handbags, apparel, sunglasses and liquor sales. Positions include the likes of jewellery sales specialists, fragrance consultants, sales assistants, cosmetic consultants and watch sales specialists.

To become a "shoppie" (this is what the retail staff on a ship are known as) you'll need to have at least 2 years experience in retail, be able to take inventory, and be good at working with customers. Being able to talk multiple languages is an advantage, as well as having a degree on your resume. If you've been at sea before and have the relevant experience, you may want to take a job as a manager or trainee manager.

Harding Retail are hired by some cruise companies to run the retail shops on their ships. They offer a service to Azmara Club Cruises, Carnival, Celestyal Cruises, Cunard, Fred Olsen Cruise Lines, Louis Cruises, Oceania Cruises, P&O Cruises, Regent Seven Seas Cruises, Royal Caribbean International, Saga, Seabourn, Swan Hellenic, Thomson Cruises, TUI Cruises, Viking, Voyages of Discovery and Voyages to Antiquity. They offer a wide variety of brands including Cartier, Clarins, Fossil, Gucci, Mont Blanc, Ray-Ban, Swarovski and Tissot. Click here to apply for a job with Harding Retail. Your application will be processed by their team in Bristol. On average you can expect to get off at 2 ports out of 3.

Applications for a job as a shoppie which are sent to a cruise company will usually be forwarded to their concessionaire (that's not to say you shouldn't send to them anyway, as it gives you another chance to get your name in front of everybody). If you're chosen there will probably be a short course to attend.

Salaries are target and commission based, which means that there's a lot of volatility in earnings.

Working in the shops (along with casinos) gives you the most time off, as you only work when the ship is at sea; you usually work from about 5pm to 11pm.

House keeping

The average starting salary for housekeeping staff is under USD1000 per month, but including tips one can make USD1500 to USD2000 per month. Responsibilities include cleaning rooms (cabin stewardss), public areas, doing laundry and moving baggage. To get this job first get experience in the hospitality industry and ensure your communication skills are up to scratch. Jobs include:

Housekeeping staff

Housekeeping assistance manager

Housekeeeping manager

Storekeeper

Laundry attendants

Jobs vary from masseuses to personal trainers, nail technicians, barbers, receptionists and hairdressers. Typical starting salaries are USD2000/month; with managers usually making over USD3000 a month. Passengers can enjoy facial therapies, acupuncture, massages or fitness training. Whilst not attending to passengers, expect to spend time marketing your product and taking inventories.

Navigate to www.theonboardspa.com - they represent Carnival, Disney Cruise Line, Princess Cruises, Silversea, The Yachts of Seabourn, P&O Cruises, Holland America, Royal Caribbean, Costa Cruises and Windstar Cruises. Click here to find their application form. Find out when there are interview dates in South Africa . The regional managers are Nadine Brits (email [email protected] or phone 079 5285 161) and Daniella Diem (email [email protected] or phone 071 497 3797).

The spa is usually found near the top floor of a cruise ship. The amount you'd earn is based largely on tips and commission.

Techinical & Deck Work

Even the ship's Captain falls in this category! Think safety, navigation of the ship and maintenance of equipment. This includes propulsion systems, air conditioning, power systems and entertainment support systems. For example watchkeeping officers ensure that the boat is safely navigated (and no Costa Concordia incidents!), there are plumbers, engineers and electricians.

Deckhands are the unsung heroes who do the grunt work of keep the ship running smoothly. In South Africa, entry-level deckhands typically earn salaries that range from ZAR 60,000 to ZAR 120,000 per year, depending on various factors such as the employer, geographic location, type of vessel, and the individual's qualifications and experience. Very roughly, the average salary range for deckhands is $25,000 to $50,000 per year (this can vary widely). . Deckhands who engage with passengers on cruise ships may receive tips or gratuities as well.

Deckhands are involved in:

• maintaining the condition of the ship's decks in a pristine state (you will often see them washing down the decks early in the morning or latee at night)
• handling cargo
• assisting with intricate navigation maneuvers
• securing the vessel during port arrivals, and releasing for departures
• conducting safety drills
• embarkation and disembarkation
• operating tenders for shore excursions

By obtaining various certifications you may increase your chances of getting a job as a deckhand:

STCW Basic Safety Training

STCW Proficiency in Survival Craft and Rescue Boats

Seafarer Medical Certificate:

Seaman's Book: Serving as your passport in the maritime world, this document is a testament to your seafaring credentials and employment history, often a prerequisite for securing maritime employment.

Radar Observer Certificate:

Vessel Security Awareness: equips you with the knowledge to recognize and respond to security threats onboard.

Small Boat Handling Certification: Particularly valuable if you'll be involved in tender operations or handling smaller vessels, this certification underscores your competence in maneuvering and managing smaller boats efficiently and safely.

Advanced firefighting, pollution prevention, or specialized skills like crane operation or forklift handling.

Captain & officers

We may have a good idea of what the captain does, but what does her living quarters look like? In this Tiktok video, Captain Kate McCue shows you her cabin on the Celebrity Edge cruise ship; complete with king size bed, couch, fridge, office and picture of St Nicholas (the patron Saint of travelling); her cabin is attached to the bridge of the ship to allow easy access in the event of emergencies.

@captainkatemccue CRIBS: Captain's Quarters, Suite Life Edition & tour du jour. You asked for it... #fyp #foryou #captainscabin #celebrityedge #cruise #captain #room ♬ Alone - Petit Biscuit

Human Resources

Yes, you even get HR staff on board the ship. They'll implement the shipping line's HR policies with the onboard staff. A bachelors degree in HR will help you get this spot, as well as any relevant experience.

Cruise ticket sales

Yes, they sell cruise tickets on cruise ships for future cruises (!), with staff anything anything from about USD2000/month.

Shoreside jobs

Cruise lines offer a wide variety of shoreside jobs:

Head office corporate jobs

Supplies management:

• Fuel sourcing

Typically a cruise company will hire a procurement manager for fuel for each of the major ports from which its cruises start their voyages (e.g. Miamis). The procurement manager would be involved in engaging with: suppliers: to vet which suppliers to use suppliers: to negotiate rates for fuel suppliers: placing orders, keeping track of which orders have been fulfilled, managing payments. vessels: understanding their fuel needs, placing orders on behalf of them, and keeping track of whether the orders which have been made have actually been fulfilled. suppliers to build the logistics required to transport the fuel to the ships.

• Ship maintenance jobs
• Marketing jobs

If you're a social media influencer, cruise ship companies may want to hire you to help market their voyages and ships.

US Tiktoker @ericafromamerica , with 654,000 followers, has the world's greatest job: stress testing facilities on ships and vlogging about them on Tiktok. And in case you're wondering the "stress testing" is far from stressful - Erica gets to test the likes of spa facilities, cocktail drinks and crew parties. Here's a video she took of "A day in the life of working on board a cruise ship":

@ericafromamerica I promise I also showered #cooljob #cruiseship #cruise #shiplife #travelforwork #learnontiktok #dayinmylife #vlog #roomtour #traveltiktok ♬ original sound - Erica From America

Working remotely on a ship

Many passengers take work with them on a cruise ship, and stay in touch with the shore via the ship's internet wifi connection. However, we now have a new genre of remote workers on ships; digital nomads who carry on with a full time remote job on ship whilst remaining on a continuous holiday. Virgin Voyages started advertising specifically for this in March 2024.

Life on board a cruise ship

There's no space to spare on a cruise ship. Your new home will be a small cabin at the bottom of the ship with no windows, and shared with up to 3 people who might snore at night. The cabin will typically have a shower, a TV and a storage cupboard. You'll be required to keep that cabin spick and span. The people in the cabin may not be the type of people you'd normally hang out with.

There are 3 main categories of staff: "crew", "staff" and "officers". Only the officers and staff may be in guest areas when they're not on on the job, and socialise with guests. However, you will be fired if you date guests, but you may date members of the crew (who are often younger, better looking and more vivacious), although an unwritten rule is that you may not date officers with a higher ranking.

Expect to work very hard! Crew members work 7 days a week, and about 11 hours per day (usually a maximum of 14 hours) - this is not a holiday. Ships purposely fly flags of convenience, and there are few workers' rights.

You are not cruising - even the term "cruising" is used to describe somebody who is slacking on the job. Having said that, if the job has been done properly, then your manager may give you some time off.

You'll be required to attend every safety drill.

On the upside:

Meals are free, as is the accommodation. Meals are eaten in the staff dining area (better known as the "crew mess"), and are buffet style. But if you want to drink soda, you'll have to pay for that.

The biggest expense of crew members on board is typically the wireless internet (e.g. USD12 will get you about 3 hours of internet a day).

There are regular crew events such as poker nights and karaoke.

Ships tend to follow the sunny weather, perfect for those who want to permanently be out of the cold and rain.

Being away from it all for so long and surrounded by people from all walks of life and all over the world, gives one a chance to reflect and put life into perspective.

If you ever have some free time you can hang out at the crew bar (much more reasonably priced than for passengers)...these occassions often spill over later into somebody's cabin...

Go to the crew's special jacuzzi/pool, play table tennis, pool or pump iron at the gym.

Crew parties, with free booze if you're lucky.

If you get free time, then sometimes the shore excursions are offered free to staff.

Cruise ship staff are male dominated (client-facing roles have more females), with about half the staff being younger than 30.

It can take up to 3 weeks to get used to life onboard. If, after 3 weeks, you're not enjoying it yet, then this probably is not the life for you. If you leave early then you'll have to pay for your own way back (if you finish your contract, usually the cruise line will then pay for your plane ticket back).

Requirements

What is required will vary immensely by the job; but to give you an idea, here's some of the information which you'll typically be asked for:

Are you 21 or more years old?

Do you have any tattoos or piercings which are publicly visible?

Do you have a criminal record?

You'll have to pass a medical examination.

You must have a valid passport.

Working as a Couple

Would you like to go work on a cruise ship together with your partner? The bad news is that this is difficult to get right; as for one thing each applicant is considered on her/his own merits.

A typical contract on a ship lasts for 6 to 8 months, depending on the operational requirement. During the contract you'd usually be on one specific ship (which you may well find visits the same destinations again and again during that period...so much for seeing the world!). You'd then get a couple of months leave, and if you've been up to standard you'll get invited back for another 6 to 8 month contract.

Disney Cruise Line Jobs

STCW Training

STCW stands for "Standards of Training, Certification, and Watchkeeping". STCW Basic Safety Training is a requirement for all seafaring crew; ie you'll need to do it if you are working on board a cruise ship.

In South Africa you can do STCW training at:

STC-SA, phone 021-418-5065 / 021-418-5062 (email [email protected] )

Grindrod Shipping Training Services, phone 031-302-7650 (email [email protected] )

Sea Certification SA, phone 031-360-7715 or 031-054-5471 (email [email protected] )

The STCW training takes about nine to eleven days. You will learn:

Personal safety and social responsibility

Personal survival techniques

Marine Fire Fighting

Seafarers Edentity Document (SID)

Most (185) countries require the crew of cruise and other ships to always possess a SID when they leave a ship or board a ship; this includes Mexico, Canada and the United States; The UN International Labour Organisations regulations require the crew to each have a SID since the 2nd May 2024. This regulation is inter alia to prevent human trafficking, where victims are sometimes disguised as being crew members.

Kenya had unfortunately not implemented the SID convention at the time of writing, although in 2022 they ratified it; placing Kenya crew members in danger of having their livelihood taken away from them. In Feb 2024 this led to an MSC cruise ship which had previously docked in Kenya, and was now docking in Mexico, having 18 of their crew (all Kenyans) being prevented from entering Mexico.

Degree in Cruise Line Management, internship with Silversea

On 20 March 2024 Silversea Cruise Line and Les Roches made a joint announcement that they were launching a postgraduate cours in cruise line management; where candidates will learn how to managee different areas on board cruise ships (like housekeeping, food and beverages, events, the financial side of things and making sales). The sections of the course includes:

Ship Ops, learning to tbe a manager of cruise operations

Staging Events on ships & learning to be an events manager

Ensuring cruise passengers have luxurious rooms to stay in

Ensuring cruisee passengers in general have a luxurious experience

Food and Beverages on board

• a brand strategy dirctor
• a commerce direector on the ship
• an online marketing expert

The course takes placee in Marbella in Spain at the campus of Les Roches.

Candidates can choosee to do an internship and project on a Silversea's ship.

Click here to read the Les Roches brochuree on the cruise line manageement course.

CPUT Maritime Studies | Granger Bay, Cape Town

The Cape Peninsula University of Technology (CPUT) offers two bachelors degrees in maritime studies at its Granger Bay Campus:

• Bachelor of Nautical Studies
• Bachelor of Marine Engineering

To be eligible for the course you'll need to pass a SAMSA (SA Maritime Safety Authory) eye test and medical examination.

The course has a specific dress code: black trousers, black socks, black shoes, white shirt & a black tie. k

Email [email protected] or phone 0214405752.

The Survival Centre at the Granger Bay Campus also offers a variety of short courses:

In early 2017, Michelle Linger from PE, was scammed out of R14,000; by a company purporting to be representing Princess Cruises Australia, in SA. She received an email informing her about the job, applied, and a while later received a contract which she signed and returned. She was then sent an AU Visa 187 application; and then was told that she had to pay R4000 for an Australian Foreign Intelligence Certificate. She was later told she had to pay another R10,000 for a residence visa. Their next step was to tell her that R20,000 was required to be deposited for living expenses, telling her that her travel documents would be cancelled if she didn't pay.

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The MSC Cruises Job Application Form in South Africa

Imagine working on a luxurious cruise ship, traveling to exotic destinations, and being part of a team that creates unforgettable experiences for passengers. Such a career is within reach through MSC Cruises, a renowned company in the cruise industry. In this article, we will explore the MSC Cruises job application form and shed light on the opportunities it offers to those seeking employment in South Africa. We’ll also delve into the fascinating world of cruise ship jobs , from ship captains to hospitality staff.

MSC Cruises: A Brief Overview

MSC Cruises, headquartered in Geneva, Switzerland, is one of the world’s leading cruise companies. The company has a rich history dating back to 1988, and it has grown into a global leader in the cruise industry, operating a fleet of over 20 modern and luxurious ships that sail to destinations around the world.

With a strong presence in South Africa, MSC Cruises provides an array of job opportunities for individuals interested in working on these magnificent vessels. Whether you’re an experienced sailor or someone looking to start a career in the cruise industry, MSC Cruises may have the right position for you.

The Application Process

Before embarking on your journey to a career with MSC Cruises in South Africa, you need to complete their job application form. The process is straightforward and user-friendly. Let’s break it down step by step:

1. Visit the Careers Page : Start by visiting the MSC Cruises career , this page is your gateway to a world of opportunities aboard their magnificent cruise ships.

2. Explore Job Listings : Before applying, explore the available job listings (latest vacancies). MSC Cruises offers a wide range of positions, from deckhands to hospitality staff, so there’s a job suited to various skills and interests.

3. Select a Position : Once you’ve found a job that suits your qualifications and interests, click on it to view the details. Read the job description carefully to ensure that it aligns with your career aspirations.

4. Start the Application : After selecting your desired position, you can begin the application process by clicking the “Apply Now” button. This will lead you to the application form.

5. Fill Out the Application Form : The application form is where you provide your personal information, work experience, qualifications, and any other relevant details. Be sure to fill it out accurately and completely.

6. Upload Your Resume/CV : You’ll have the opportunity to upload your resume or CV, which provides the hiring team with a comprehensive overview of your qualifications and experience.

7. Submit Your Application : Once you’ve reviewed your application and attached your resume, click the “Submit” button to send your application to MSC Cruises. You will receive a confirmation email to acknowledge that your application has been received.

8. Wait for a Response : After submitting your application, the MSC Cruises team will review it. If your qualifications match the requirements of the position, you may be contacted for an interview.

9. Prepare for an Interview : If you’re selected for an interview, it’s essential to be prepared. Research the company, understand the role you’re applying for, and be ready to discuss your skills and experience.

10. Follow Up : After the interview, follow up with a thank-you email to express your interest and appreciation for the opportunity. This can leave a positive impression on the hiring team.

Job Opportunities with MSC Cruises in South Africa

MSC Cruises offers a diverse range of job opportunities on their cruise ships in South Africa. Let’s explore some of the most popular roles and their requirements:

1. Deck and Navigation Positions : If you have a passion for the sea and experience in navigation, you might consider applying for positions like Ship Captain or Deck Officer. These roles require extensive maritime knowledge and certification. The average salary for a Ship Captain in South Africa can be substantial with an average salary of $88,821.

2. Engineering Roles : MSC Cruises relies on skilled engineers to maintain their ships. Positions like Chief Engineer and Electrician are available for those with the required certifications and experience.

3. Hospitality and Guest Services : Working in hospitality and guest services is a popular choice for those who enjoy interacting with passengers. Roles include Food and Beverage Staff, Cabin Stewards, and Cruise Directors. These positions require excellent customer service skills and often offer competitive wages.

4. Entertainment and Activities : If you have a background in entertainment, consider roles in the onboard entertainment team, including DJs, dancers, and singers. These positions offer a chance to showcase your talents and entertain passengers throughout their voyage.

5. Culinary Positions : MSC Cruises boasts exquisite dining experiences, and the culinary team is vital to this. Chefs, sous chefs, and other kitchen staff ensure that passengers enjoy delicious meals. Culinary roles require relevant experience and culinary qualifications.

6. Medical and Healthcare : Cruise ships have onboard medical facilities to provide healthcare services to passengers and crew. Medical professionals, including doctors and nurses, are essential for ensuring the well-being of everyone on board.

7. Housekeeping and Maintenance : Keeping the ship clean and well-maintained is crucial for passenger comfort and safety. Housekeepers, maintenance workers, and janitors play a pivotal role in maintaining the ship’s overall condition.

8. Youth and Childcare : MSC Cruises offers family-friendly cruises, and they have positions for youth counselors and childcare staff to entertain and care for younger passengers.

Benefits of Working with MSC Cruises

Working for MSC Cruises in South Africa offers several advantages:

1. Travel Opportunities : Employees have the chance to visit exciting destinations worldwide as part of their job.

2. Training and Career Development : MSC Cruises provides training and opportunities for career advancement within the company.

3. Competitive Compensation : Salaries for cruise ship employees vary based on the position and experience. The potential for earning is often augmented by gratuities and other perks.

4. Cultural Diversity : Working on a cruise ship allows you to interact with people from various cultures, fostering a rich and diverse work environment.

5. Room and Board : Accommodation and meals are typically provided for employees during their contract, minimizing living expenses.

Challenges of Working on a Cruise Ship

While a career with MSC Cruises offers numerous benefits, it’s important to be aware of the challenges as well:

1. Time Away from Home : Working on a cruise ship means extended periods away from family and loved ones.

2. Long Hours : Depending on the position, employees may work long hours, often seven days a week, while the ship is in operation.

3. Isolation : Life at sea can be isolating, especially during downtime. It’s essential to adapt to this unique environment.

4. High Standards : MSC Cruises maintains high standards of service, so employees are expected to deliver exceptional performance consistently.

Joining the MSC Cruises team in South Africa is a gateway to a fascinating career in the cruise industry. The job application process is user-friendly, and the company offers a range of positions, from maritime roles to hospitality and

entertainment positions. While there are challenges to consider, the benefits, including the opportunity to travel and interact with people from around the world, make it a compelling career choice. So, if you’re ready to embark on a new journey and set sail for adventure, MSC Cruises might be the perfect opportunity for you.

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Deck Rating

Fireman msc cruises.

JOB NUMBER: JB02840

VACANCY NUMBER: ADV03207

SHARE: https://www.careers.msccruises.com/vacancy/ADV03207/fireman-msc-cruises

ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)

BUSINESS AREA: Deck

LINE MANAGER: Chief Fireman

The Fireman is responsible for the constant fire surveillance of the ship and co-operates with the Chief Fireman for the maintenance and cleanliness of firefighting equipment.

JOB PURPOSE

Key accountabilities.

• By mutual arrangement with the Safety Officer, the fireman must be on board the vessel at any time the Chief Fireman is absent from the ship, minimum safe manning must be granted on board while the vessel is in port;

• Follow the daily instructions of the Safety Officer concerning methods and procedures for the maintenance of fire fighting equipment and structural devices;

• Perform all duties in accordance with acceptable standards avoiding wastage of materials;

• Work in co-operation preparing all means of access on board (ladders, gangways, etc.) respecting all injury prevention rules related to them.

QUALIFICATIONS (skills, competencies, experience)

• Ability to read, speak and write fluently in English;

• Ability to speak, read and write in other major European languages is an advantage.

VISA REQUIREMENTS (if any)

Possess a valid passport  seaman book and Advance Firefihting Course

In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.

MSC Cruises is the world‘s largest privately-owned cruise company and the number one cruise line in Europe, South America, South Africa and the Gulf. A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the youngest cruise fleets. MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland and It is part of the MSC Group, which encompasses world-leading maritime companies. As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities that we visit is a top priority for us. Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our business. We employ over 30,000 people worldwide. MSC Cruises is part of the MSC Group, which encompasses world-leading maritime companies.

Mon, Tue, Wed & Fri 08:00 - 17:00, Thu 09:30 - 17:00, Sat 09:00 - 12:00, Sun & Public Holidays Closed

Embark on an unforgettable mid-week 4-night cruise on board the magnificent MSC Musica and get 50% off for your companion! 

OUR BEST DEALS

MSC Musica coming to South Africa in 2024/25

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OUR TOP DESTINATIONS

South Africa

Embark on an MSC cruise in South Africa, where peerless wildlife, stunning beaches, and captivating landscapes create a journey of contrasts. From the Indian Ocean's shores to the Atlantic's deserts, experience the magic of mal d'Afrique— an enchanting nostalgia for Africa's wild beauty. Explore Cape Town, Pomene, Port Louis, and Lüderitz on a voyage that brings the allure of Africa closer than ever.

MEDITERRANEAN

Cruising the Mediterranean with MSC Cruises means coming within reach of the best in culture, tradition and monuments that have for centuries enriched its shores. This cruise offers the opportunity to visit and learn about countries and people facing this sea and their millenary history.

DUBAI AND ABU DHABI

A journey with an MSC Cruise toward this destination will evoke  oriental fascination  through landscapes set between the turquoise sea and the warm sands of the desert, in addition to the ubiquitous colours of  South India  that radiate with a life of their own.

CARIBBEAN & ANTILLES

Cruise to the Caribbean, one of the most beautiful and fascinating destinations in the world. Drift away to the sound of waves and perhaps indulge in some shopping and a spot of night life in trendy Miami or the mysterious Mexican Costa Maya.

OCEAN CAY MSC MARINE RESERVE

Discover our new and exclusive Bahamian destination: Ocean Cay MSC Marine Reserve. Here you can spend a one-of-a-kind experience on an authentic Caribbean island, while connecting with the natural world, feeling the warmth of the Bahamian spirit and immersing in an eco-friendly environment.

NORTHERN EUROPE

From the British Isles to Scandinavia , via the Baltic States and Russia , this extraordinary MSC Cruises voyage proposes fascinating and unusual itineraries to explore some of the most remote areas of the planet

FOR A GREATER BEAUTY

Included in all our cruises, make your cruise even more special.

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