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Best Online Travel Agencies

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Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

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Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

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The 10 best online travel agencies in 2024

The top 10 online travel agencies.

• Booking.com
• Lastminute.com

Best online travel agencies for business travel

1. travelperk.

Main offerings and features:

• Industry-leading travel inventory
• Flexible booking with FlexiPerk
• Safety alerts with TravelCare
• Integrated travel policy & approval flows
• Centralized invoicing
• Easy & real-time expense reports
• Carbon offsetting with GreenPerk
• 24/7 fast customer support in target 15s
• VAT reclaim
• Integration with 3rd party tools , such as expense management or HR software like Expensify and BambooHR

Save time and money on your business travel with TravelPerk

2. sap concur.

• Works with some of the biggest brands
• Easy tracking and reporting of expenses for expense reports
• Many connected apps, such as Uber and Airbnb for cars and hotels
• One solution for a variety of business travel spending

Click below to compare both platforms’ features and benefits

• Ample integrations
• Award-winning mobile app
• Employee-centric travel management

Click below for a more detailed comparison between both platforms:

Best online travel agencies for leisure travel, 1. booking.com.

• Intuitive booking tool and website
• Flight + Hotel booking for easily planning trips with no cross-referencing travel websites
• Simple car rental options and taxi hire
• Available in over 40 different languages and offers over half a million properties across 207 countries
• You can book experiences in your destination city to entertain you on your travels
• Genius rewards program

• Simple interface and booking tool
• Deals when making more than one booking
• 38 different languages and offers a 24-hour, multilingual customer support service
• Free cancellation within 24 hours of booking
• Millions of reviews to help make your decision

3. Lastminute.com

• Filter hotels according to budgets, star ratings, guest ratings, board types, and more
• ATOL protection on flight + hotel bundles
• Flash sales for last-minute deals
• Payment plans to spread out the cost of travel
• Extra entertainment booking for your trips, like theatrical productions and day trips
• Gift cards for gifting travel

• Expedia rewards for hotels, cars, and more
• Experienced support
• Compare cruise lines
• Big savings when booking flights, hotels, and car rentals
• Operates in nearly 70 countries and in over 35 different languages
• Luxury travel options

• Book hotels, flights, cars, and bundles
• 24/7 support
• Lower prices on the app
• Great last-minute deals for spontaneous travel

6. Bookmundi

Best online travel agencies for flights

1. skyscanner.

• Super flexible booking filters
• Cheaper flights and hotels than other OTAs
• Price alerts for travel routes of interest
• Easy-to-use booking tool and UI
• Hundreds of location and currency options
• One-way, return, and multi-city travel options

2. Kiwi.com

• Simple flight booking tool
• Partnerships with Booking.com and Rentalcars.com
• Discover deals anywhere with the option to open up your search
• Easy-to-use app

How do online travel agencies work?

What are the advantages of booking through an online travel agency.

• Access to comparison tools
• Peer reviews to help you with your decisions
• Flexible cancellation policies
• All your travel in one place
• Local flights and deals

Rewards programs

Comparison tools, peer reviews, flexible cancellation.

Flexiperk: Cancel anytime, anywhere. Get a minimum of 80% of your money back.

One account for all of your travel needs, a local approach to global travel, wrapping up.

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

Speak to a travel expert

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• User Reviews
• Integrations
• Privacy Center
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• Privacy Policy
• Cookies Policy
• Modern Slavery Act | Statement
• Supplier Code of Conduct

Best online travel sites 2022

Use the best online travel sites to plan your trip ahead of time so you can enjoy your time away.

• Buying advice
• Testing process

The best online travel sites are wonderful not only plan your next trip for peace of mind, they're also a fun way to get excited ahead of your next adventure. You can simply go to one site and plan most of your trip's main parts from flights and hotels to rental cars and excursions. If what you're after is just hotel bookings, check out our list of the best hotel booking sites .

While what many of these sites offer is similar, it's the way in which they do it which is important. The last thing you need is a stress-inducing website when planning to go away to relax and unwind. So we've reviewed the best sites based on their price, of course, but also on the way they work, with the ease of use and clarity as important features. We also checked to make sure you won't suffer any extra charges added on top at the last minute. Plus, we took rewards schemes into account, which could help you save money upfront or in the longer term if you use some sites more than once.

With all that in mind, these are the very best online travel sites out there right now.

The best online travel sites

1. expedia.com: best online travel site overall .

Why you can trust Top Ten Reviews Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out more about how we test .

Our expert review:

Specifications

Reasons to buy, reasons to avoid.

Expedia is a big name in online travel sites and hotel booking services and owns many popular sites like Hotels.com and Hotwire.com. We're fans of the original, though, thanks to its clean and straightforward to use interface. Hit the packages section of the site, and you can add up to five connecting flights, choose to add accommodation for all of or only part of your trip, and tag on car rentals too. 

It's all suitably well laid out, and it only takes a few seconds to start putting together your itinerary. However, we do wish there were a few more options for filtering out accessibility issues. Still, for most people, Expedia.com has everything they'll need, and there's even the option of a cruise too if you fancy it. It's as aspirational to look at as it is useful to, well, use and there are extra discounts for booking multiple parts of your vacation with the site. A Things To Do section rounds off the site's bid to help you plan your entire trip in one place.

2. Booking.com: Best for ease of use

Booking.com

Booking.com is a giant in the world of holiday bookings and not only offers over half a million properties in more than 207 countries but also offers flights and car rental services too. As such you can do it all from this one spot which makes it a very easy-to-use option. That said, there is a lot going on, and the user interface can be a little overwhelming at times. 

But with a superb rewards program, it is a great option that encourages you to keep coming back, making it easier to use as you become accustomed. You can even sort your taxi hire from this site meaning there is very little to think about when you get traveling as it's all been planned ahead of time. You also don't have to pay a booking fee on lots of hotels, allowing you to remain flexible – ideal if you're traveling about a lot on your journey.

3. CheapTickets.com: Best for finding things to do 

CheapTickets.com

CheapTickets is another site acquired by Expedia, but it does things a little differently. You can easily add on flight, hotel, and car or any combination of the three for package deals, although multiple flights are under a different option. So far, so Expedia (if less intuitive), but you can also clearly purchase event tickets from the site, which is far more useful if you want a one-stop-shop place to buy your trip. It's something other sites provide, but CheapTickets is that bit keener to entice you into the process, even if the site itself is a little cheesier looking than others. 

There's also the site's Vacation Value Finder, which lets you tweak how much you're willing to spend and what you're looking for from a vacation before making some fun suggestions. It's perfect for finding a last-minute deal if you don't have your heart set on one place. Students will also appreciate a section dedicated to them with extra discounts once you verify you're a student. All in all, it's a great varied site for numerous different needs. 

4. Priceline.com: Best for user reviews 

Priceline.com

Priceline is a big deal in the online travel site world for a good reason. It's effortless to use with options available for flights, cars, hotels, or any combination of the three. It's mildly annoying that Priceline's super cheap Pricebreaker deals don't extend to bundles, so you won't get an incredible bargain like you would if you booked separately. However, combining the set is still a worthwhile deal with discounts offered for the more you bundle together. 

One thing we really appreciated is that every hotel we looked at had dozens of reviews, and they're all from verified customers. It takes seconds to gain a reasonably accurate picture of what to expect from wherever you're considering booking. That's the perfect peace of mind when you're booking online, and you can't be sure of what you're getting without user reviews backing hotel statements up. Clearly laid out, you can focus on enjoying rather than worrying. Finally, Priceline is keen to make its VIP scheme easily accessible with straightforward discounts offered to you over time -- something that not all sites so clearly highlight. 

5. Kayak.com: Best for aggregated results 

If you're short on time, Kayak is pretty useful. That's because you simply enter where you want to go, and it aggregates results from multiple different sources. While it means you never book directly with Kayak, it does mean you get results quickly and without having to search around yourself, even if you will feel a bit overwhelmed with adverts while you search. 

The site itself looks a little basic, but under the hood is a surprising number of different filters (although no accessibility ones to speak of) and all the critical information you could require, although obviously you'll be sent to another site for the full details. The site also has a deals section, which has some great bargains for things you can do once you reach your destination, along with cheap car rental deals. It might not be pretty, but if you simply don't want to do the groundwork yourself, Kayak has you covered. It can be a real time-saver, and we reckon it's particularly useful if you're mostly researching possible trips in the future and want rough price estimates. Just watch out for the fact you can’t bundle in car rental deals. 

6. Hotwire.com: Best for renting properties 

Hotwire keeps things straightforward. All you need to do is enter what you're looking for, and a somewhat dated interface tells you what's available. It's not as pretty as some sites, but we really liked the extensive property type filters available. Want to stay on a houseboat or in a chalet at your destination? Hit the relevant filter, and you can find out if that's an option in the locale. That might not matter if your heart is set on a hotel, but it's a nice bonus even amongst the awkward site layout. 

Elsewhere, it's mostly business as usual, but that's no bad thing. Well laid out discounts are available to compare reasonably quickly, and most locations have plenty of reviews. If you feel like tracking down specific deals, you can do that too, with the site keen to offer up discounts to central locations if you're not quite sure where you'd like to visit next. It feels like the site needs updating when you compare it to its rivals, but it works well and speedily enough.

7. Agoda: Best for private home rental in Asia 

Agoda is a great option if you want to look for accommodation that isn't a hotel as this specializes in offering apartments and private rentals. In fact, there are dedicated market managers that work on finding properties, especially in Asia. As such you can find unique destination rentals at decent rates and should you change your mind there is a helpful 24-hour free cancellation policy in place. 

Everything is very easy to use and if you want to make more than one booking you can make great savings. Customer support is also a plus, as there is a 24-hour multilingual customer support service available when booking. With millions of reviews, Agoda makes finding a property very easy with a feeling of trust that can offer great peace of mind.

What to look for in an online travel site

Booking Travel Packages Travel packages can let you combine flights, hotel reservations and car rentals together for a better deal than booking separately. Some companies, like Priceline, pick hotels and flights for you, to get you to your destination for the lowest price. Other companies let you mix and match flights, hotels and car rentals to fit your schedule.

Booking Airfare One of the biggest reasons for searching on a travel site is to find cheap airfare. While there are dozens of airfare-specific websites, travel sites also give you the option to add hotel stays and car rentals. The best travel sites combine flight information from over nine different airlines and let you sort flights by price, number of stops, duration and flight class.

Booking International Travel Finding airfare for international travel is the easiest part of booking an overseas trip. AirGorilla helps you find accommodations and rent GPS units with your rental car, so you can find your way around. Often, sites will recommend hotels that are far from your actual destination or event. Searching for reservations on a site that gives accommodation recommendations will help you schedule an international trip with less stress.

How we tested the best online travel sites

We looked at how easy each site is to use during our testing, such as how quickly the site loaded and how easy it was to find what we were looking for. We considered whether the site felt cluttered with adverts or seemed like a dated interface. We also looked at how easy it was to find Contact Us pages, price guarantee information, and any kind of special deals section. 

We also considered how easily bundle deals could be arranged and how extensive they were and any potential discounts tied to them. We checked filter options to see how flexible and easy it was to look up different needs along the way.

We looked at trips between Los Angeles and Miami, Paris to Lisbon, and New York City to Los Angeles during testing. We also looked at lesser-known routes to see if they were also catered for appropriately.

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Jennifer has been freelancing for over 10 years. In the past, she's written about all things tech and gaming wise for outlets as varied as The Independent, Playboy, Eurogamer, and TechRadar. In her spare time, she spends far too much time watching films, attempting to train her pet guinea pigs, and mastering making the perfect burrito.  She's a full time freelancer, but a regular tech news contributor to Top Ten Reviews.

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Home Blog Business Listing Management 13 travel review sites you need to know in 2024

13 travel review sites you need to know in 2024

9 min read Last Updated Feb 7, 2024

Did you know that in 2023, about 62% of Americans are planning to spend more on travel? Because of this, travel review sites have become go-to resources for people seeking authentic feedback and recommendations from fellow travelers. These platforms enable users to share their travel experiences as online reviews . 

Let’s explore 13 top travel review sites that can get you higher travel ratings, more user-generated reviews, valuable insights, and recommendations in 2023. 

Looking for tips on how to manage your  online reputation ? Check out our comprehensive audio guide. It covers everything you need to know about the subject in less than 15 minutes.

Table of contents

1. google , what makes facebook more popular than review sites for travel , 3-6. expedia (orbitz, hotels.com, travelocity) , 7. priceline, 8-10. bookings (booking.com, kayak, and hotelscombined) , 11. airbnb , 12. hostelworld, 13. foursquare , send customers review requests, monitor your reviews , promote your reviews , faqs about travel review sites, collect and monitor reviews with birdeye .

Travel and hospitality companies with a Google Business Profile are a winner because Google is one of the most preferred review sites. 

Its navigation service, Google Maps , incorporates user reviews and ratings for various businesses, including hotels, restaurants, and landmarks. 

Travelers can read reviews directly on the map and get insights about a specific location.

Here’s what popped up when I typed “hotels in Copenhagen.” 

Because of the visibility of these search results, your business must look great on Google. A good way to elevate your profile is to get more Google reviews . 

2. Facebook 

Surprised to find Facebook as one of the best travel review sites? Well, don’t be. The social media giant has evolved into a platform where users can find and share travel reviews. 

While it’s not a typical travel review site, Facebook’s vast user base and interconnected community make it a significant player in the travel review space.

Many travelers turn to Facebook because it’s more accessible to: 

Seek recommendations

Users can tap into their network and receive personalized travel suggestions and advice from their friends, family, and acquaintances by posting a status or question on Facebook. This feature is a valuable resource as its reviews are more authentic. 

Know about niche/popular travel groups and page 

These communities focus on specific destinations, travel styles, or interests, letting travelers connect with like-minded individuals and gain valuable insights.

Businesses get personal and can demonstrate their reputation 

Hotels, restaurants, and travel agencies with Facebook profiles can provide information directly and allow users to leave reviews. This helps travelers read firsthand experiences and make an overall assessment of them. 

Pro tip: Though Facebook doesn’t feature travel ratings, like the traditional 5, 4, or 3-star rating format, users can “ Recommend ” or “Not Recommend” your business. 

Keep in mind that many travel sites don’t allow video reviews, so Facebook is a great place to see a business or destination before committing.  

The Expedia Group includes sites like Orbitz, Hotels.com, and Travelocity. These sites together represent a large chunk of the travel review ecosystem. To get your business listed on these sites, visit the Expedia Group’s Partner Services page . 

With 188 million average monthly pageviews, Priceline is one of the largest travel review sites on the internet. It’s a great place to list your business.

If you’re a property owner looking for bookings, Booking.com is one place where you need to get listed. Booking.com boasts over 29 million listings, including hotels, apartments, and vacation homes. 

Booking.com also owns Kayak and HotelsCombined, two more travel sites that allow travelers to leave their reviews and compare rates of different hotels and find options for transportation. 

While Airbnb is primarily a booking platform, it also contains guest reviews. If you have a listing on Airbnb, it’s important to keep track of what your guests are saying on this platform. Check out our guide to Airbnb reviews . 

As you might guess from the name, Hostelworld allows travelers to find and book hostels, hotels, and bed & breakfasts all over the world.

Although not primarily a review site, it features user-generated reviews and ratings for deals and experiences. List your business on Hostelworld to start getting bookings from more travelers worldwide. 

While Foursquare started as an app where customers could check in to businesses, it’s now one of the most popular review sites on the Internet. Foursquare has more than 50 million monthly active users . 

Best tips to get more customers from travel review sites

So now that you know the most important travel review sites, what can you do to attract more customers to your business? 

Here are some best practices that’ll help you take full advantage of each one of these sites: 

Ensure you’ve created a detailed and attractive profile on travel review sites before asking customers to leave you a review. It makes your business look more professional and upbeat. Include: 

• Accurate contact information
• High-quality images
• Compelling description of your services and amenities

While collecting reviews across these travel review sites is tough, a tool like Birdeye can make it easy. Birdeye online review management allows you to request your guests for reviews on multiple sites so the reviewers can leave their reviews on the site of their choice. 

Moreover, you can even respond to reviews from within the Birdeye dashboard.

Reviews act as social proof and can attract more potential customers, so:

Encourage positive reviews

Provide exceptional customer service and ask satisfied customers to leave reviews on your preferred travel review sites.

Engage with negative reviews and resolve quickly

Usually, only customers who feel that they had strongly negative experiences are motivated to leave a review.  Show appreciation for the feedback and address any concerns or issues raised in a timely manner. 

Engage with the travel community

Participate in travel-related forums, discussions, and groups on these review sites. Do it from your business’s social media profile and 

• Contribute valuable insights
• Answer questions

This will humanize your business as a knowledgeable and trustworthy resource and attract new customers. 

While it’s tough to monitor reviews across all of these different travel review sites, a tool like Birdeye can make it easy. In the Birdeye dashboard, you can see reviews from 150+ sites.

There’s no need to go to individual sites one by one. You can even leave responses within the dashboard and watch your response show up on the site where the review was originally posted. 

When you get a great review, don’t just leave it there. Share it with the world. Nobody can sell your business quite like your customer. A great review can be a valuable way of marketing. 

Showcase your uniqueness

Emphasize unique features, special offers, or outstanding experiences that make your business attractive to travelers.

Collaborate with influencers

Partner with influential travel bloggers, vloggers, or social media personalities who can review your business and share their experiences with their audience. 

With Birdeye, you can automatically share your 5-star reviews on your social media profiles. Birdeye’s review widget allows you to share a live feed of your reviews on your website, so all of your website visitors can see the opinions of your happy customers. 

Here are some of the best travel review sites:  1. Facebook 2. Google Maps  3. Expedia 4. Lonely Planet

You can post travel reviews on most travel sites – especially the popular ones. These sites all feature customer reviews and ratings that help travelers get a better idea of what to expect when traveling to a destination. In order to post on a travel site, you’ll most likely need to create an account on that site.

When looking for vacation reviews, travel sites are a great resource because traveler reviews give you a better understanding of what to expect and recommendations of where to visit. This information will help you make informed decisions about your vacation plans.

You can find trustworthy travel reviews by searching on Google or visiting popular travel sites like Expedia. These resources offer authentic reviews from people who have actually visited the destination and can offer travel tips and recommendations.

Yes, all the travel review sites mentioned in this article are free. However, some may offer premium features or additional services at a cost.

Yes, you can trust Expedia as it is one of the largest and most well-known travel review sites, with millions of user-generated reviews and ratings.

Yes, Expedia’s reviews are trustworthy. Here are a few things to watch out for:  Look for a balance between positive and negative reviews.  Check for recent updates and ensure that the information you rely on is current. Consider the context of the reviews, the reviewer’s background, and their specific requirements. 

Tourist review sites allow travelers to share their experiences, opinions, and recommendations about tourist destinations, accommodations, restaurants, attractions, and activities. 

Deciding whether Expedia or Google reviews are better depends on several factors and personal preferences: 1. Expedia may be a better option if you are looking for a dedicated travel platform with a comprehensive database and a strong travel community. 2. Google reviews may be more suitable if you prefer seamless integration with mapping services and a broader user base.

Don’t fall behind on a single travel review site. Birdeye allows you to monitor reviews on 150+ sites like Google, Facebook, and Expedia. Find out why more than 150,000 businesses use Birdeye to be found and chosen across the Internet.

About the Author

Birdeye staff writer.

Originally published Feb 07, 2024

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7 travel review websites that tour operators should have a presence on

Is your tour company collecting reviews in the right places?

A single review can convince a potential customer to book with your company — that is, if they’re finding your reviews. With so many review platforms to choose from, it would be helpful to know which ones your customers are checking the most.

In this post, you’ll learn about the top seven travel review websites that every tour operator should know about. 

1. Google My Business

Google is the number one website for online reviews. About 64% of consumers say they are likely to check reviews on Google before visiting a business, which is more than any other review site. Google hosts 73% of all online reviews for businesses, according to an analysis by ReviewTrackers. 

You can find your business on Google by typing the name into the search bar on this page . If the business doesn’t exist on Google yet, you’ll be prompted to start building a business profile .

Make sure to claim your business profile so that you can control how your business appears in Google searches as well as manage customer reviews. Now, when guests leave you a Google review, you’ll be able to publicly reply as your business. Businesses that respond to Google reviews are seen as 1.7X more trustworthy than businesses that don’t.

2. Facebook

Facebook is the biggest social media site in the world and the second-biggest review site after Google.

The first step is to create a Facebook page for your business. Then, your customers will be able to “Like” your business, leave you a review, and “recommend” your business to others. When customers go to review your business, Facebook will ask them if they “recommend” it to others, as the example shows above.

Reach out to satisfied customers via email, phone, or in person and ask them to leave a review on your Facebook page. Make it easy for your customers to find your Facebook page by making it the same name as your company, as well as linking to it from your website and emails.

3. TripAdvisor

Tripadvisor is the leading review platform for the tourism industry specifically, boasting 1 billion reviews and opinions from travelers around the world. Travelers tend to leave long-form, in-depth reviews on the platform — 3x longer than other leading online travel agent websites and search engines.

A recent Tripadvisor study found that 68% of people are more likely to book after reading a long review. Meanwhile, three out of four respondents said online reviews were “extremely or very important” when making travel decisions, including for accommodations (82%), attractions (77%), and restaurants (70%).

Even if you’ve never created a Tripadvisor page for your business , there’s a good chance your company already has one. If a customer previously reviewed your business on Tripadvisor,  the platform would have automatically created a listing for your business.

To check if you already have a listing, you can search for your company name through this link: https://www.tripadvisor.com/Owners . If your business name shows up, click on it, and start the process of claiming your free listing.

The fastest and simplest way to increase your reviews on TripAdvisor is to remind your guests that your company is open for feedback. Politely ask your guests to review their experience they’re leaving, and follow up with an email linking to your Tripadvisor page.

Expedia is mostly known as a booking engine for hotels and flights, but it also sells tours and activities. When you list your tours and activities on Expedia, they’ll be marketed across Expedia’s portfolio of over 60 travel booking sites like Travelocity and Trivago. The Expedia website alone attracts 47.6 million unique monthly visitors .

Listing your tour company on Expedia can be a great way to drive more bookings, as long as your company can rank high enough in search results for customers to find it. Tours and activities are ranked based on price, location, distance from accommodation options, and traveler reviews .

Positive reviews help prove to Expedia that guests are enjoying your tours, and therefore, your brand should be ranked higher than your competitors.

5. Foursquare

Foursquare has over 100 million users in the U.S. The app provides personalized recommendations of places to go near the user’s current location, making it a viable review platform for attractions.

Customers can “check-in” every time they visit a local business or attraction and share it with other users on the app. To get more reviews on Foursquare, operators should encourage their customers to check in when they arrive. Then, politely remind them to leave a review at the end of their visit.

6. Airbnb Experiences

An Airbnb experience is an in-person activity hosted by a local expert, such as a chef hosting a cooking class. As of 2020, there were more than 40,000 experiences in more than 1,000 cities.

Reviews are critical to converting customers on Airbnb. Similarly to booking a short-term stay on Airbnb, guests want to know how others feel about an experience before committing to it.

Only guests who have booked and paid for an Airbnb experience can leave a review. Once an experience has ended, guests have 30 days to leave. Operators can then post a public response within 30 days after the review was submitted.

Yelp helps travelers find and review local businesses in their area. It’s a platform that caters to a more local crowd, such as a couple doing a staycation in their own town.

Yelp has 184 million reviews worldwide and reaches 178 million users monthly across mobile, desktop, and app platforms. In fact, 45% of customers are likely to check Yelp reviews before visiting a business. Another study found that 87% of consumers read online reviews for local businesses in 2020, up from 81% in the previous year.

Businesses are technically not supposed to ask their guests for a Yelp review. The idea is that posted reviews are unsolicited and represent customers’ genuine and unbiased opinions. Instead, make sure your business page is updated and place a Yelp badge on your website. 

That way, your customers will know your business is on the platform. They’ll likely want to read your reviews before booking, as well as leave their own after the experience. You can also try sharing your best Yelp reviews on social media as a way to let customers know your Yelp page is open for feedback.

Best practices for collecting more user reviews on travel websites 

Here are some actionable tips to get more detailed reviews on all of the travel sites that we shared above. 

• Train your staff to ask every customer they talk with to leave a review. This should become a habit.  
• Encourage staff to make review requests personal, as guests are more likely to respond when they feel they are helping an individual rather than a business.
• Implement a system to reward staff when their name is mentioned in a five-star review, which will motivate them to encourage guests to leave reviews.
• Use features, like Xola’s automated TripAdvisor Review Express, to automagically remind guests to leave a review.  This automates the process, which can lead to a significant increase in the number of reviews.
• Capture the email addresses of all guests in a group, not just the person who booked, by requiring digital waivers at check-in. This is easy to do if you use Xola Waivers.
• 7. Proactively address any negative feedback before it turns into a public review, as a simple apology or offer to make things right can prevent negative reviews.
• 8. Use negative reviews as an opportunity to demonstrate excellent customer service, responding with humility and taking responsibility to turn a negative review into a positive impression.

There are several travel review sites your customers check before booking. It’s up to you to find out which sites are the most relevant for your audience — and focus on growing your reviews on the right platforms.

Writer Carla Vianna

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Everything was made so easy

Everything was made so easy, at first I was a bit wary because I had never booked with travel up before but I will definitely be doing again!

Date of experience : April 27, 2024

This was a very straightforward…

This was a very straightforward process, made a little awkward by a very short time out period. I had to restart my booking 3 times before I finally competed the transaction.

Date of experience : May 01, 2024

Reply from TravelUp

Good afternoon, Ms. Baker, Thank you for sharing your 4-star experience with us. It is unfortunate to see that you had a challenging time booking due to session expire. However, we are glad you made the booking successfully. Your feedback is important to us as we take all the reviews seriously and use them as an opportunity to deliver the quality expected. We appreciate your patience. Regards, TravelUp

This is the 2nd time I used TravelUp and it's great

This is the 2nd time I used TravelUp and the experience has been great. It's legit and not scammy like some other travel booking websites.

Date of experience : May 02, 2024

Good evening, Ginny, Thank you for sharing your 5* review with our community. Your feedback is important to us, and we will continue to strive for the same level of services in the future. Hope to hear from you again about your upcoming trip. Regards, TravelUp

Travel Up Integrity/Simple

The website search facility is very good to help narrow down flight options, booking is straight forward with no extra charges

Date of experience : May 03, 2024

Quick & efficient

Quick, efficient service and the request for wheelchair access was picked up and confirmed quickly by Michelle Vincent. Haven’t received the e-ticket yet though but it does say 72 hours so should arrive soon….

Date of experience : April 26, 2024

Good evening, Mr. Bishop, Thank you so much for sharing your 5* feedback about our service. We are glad to hear that Michelle Vincent's performance exceeded your expectations regarding your trip. We will make sure that our representative receives the recognition she deserves. Thank you for your compliment. Have a great evening ahead. Regards, TravelUp

Booked accommodation only for Tenerife…

Booked accommodation only for Tenerife through Travelup after seeing prices/availability on Tripadvisor. Paid small deposit and checked with hotel directly (after reading reviews on here which made me doubt the legitimacy of the company). Hotel confirmed they had my booking, and had no concerns over the Broker (HotelBeds) that TravelUp had booked through. Paid full balance 2 weeks before hols…and no issues with hotel on arrival. Reservation was there and fully paid already. So whilst I had concerns, they turned out to be unnecessary for me!

Date of experience : March 29, 2024

Good afternoon, James, We are excited that you have had a great experience while booking your preferred property online. Our team works very hard to ensure we deliver our best services. Your review has already made our day and we are glad that you enjoyed the amenities at the property. Thank you for your compliment. Have a great afternoon ahead. Regards, TravelUp

Great price compared to others

Great price compared to others. Easy to book. The only issue is that they refused to allow hyphens on my kids names on the site. I am not sure why that is, given the growing popularity of double-barrel names. I hope this will not pose a problem at the airport. Otherwise, great experience with the booking process.

Date of experience : April 25, 2024

Good evening, Mr. Sheteh, Thank you for sharing your 4-star review. It is unfortunate to see that you had a challenging path booking due to not being able to enter hyphen in between the name. However, we are glad you made the booking successfully. Please note, the airlines system is designed to accept names without hyphen, apostrophe etc. Hence, in case you have double- barrel names, you may enter both names combined together as one name and when the airport staffs will read the name on ticket and match it to the passport, they will understand that it is a double barrel name. All you need to ensure that spellings and name sequence must matches the passport. Your feedback is important to us as we take all the reviews seriously and use them as an opportunity to deliver the quality expected. We appreciate your patience. Regards, TravelUp

Appereciation goes to Kyle Roberts

KYLE ROBERTS, was very helpful all the way, he was so patient trying to get me cheaper rates, flight has been booked, waiting to get on board.....The customer care service is top notch,this voucher has been hanging for a very long time, And now I am able to use it by adding some money to it, All thanks to Kyle who was very helpful 😀 👍, kudos to travel up

Date of experience : April 24, 2024

Good afternoon, Ms. Nwaefuna, Thank you so much for sharing your 5* feedback about our service. We are glad to hear that Kyle Roberts's performance exceeded your expectations regarding your trip. We will make sure that our representative receives the recognition he deserves. Thank you for your compliment. Have a great afternoon ahead. Regards, TravelUp

3% fee for credit card?

Site was much less complex to use than some rivals, and no endless add-ons. Disappointed that a 3% fee was threatened in the pop-up for non visa credit cards.

Date of experience : April 29, 2024

Good afternoon, Mr. Giles, Thank you for sharing your experience with us. It is unfortunate to see that you had a challenging path booking online due to the card surcharges. However, we are glad you made the booking successfully. Please be notified the card transaction fees are imposed by the financial institutions and are only applicable on business or specific cards. Your feedback is important to us as we take all the reviews seriously and use them as an opportunity to deliver the quality expected. We appreciate your patience. Regards, TravelUp

Frustrating calls to travel up when…

Frustrating calls to travel up when wishing you pay my outstanding balance. Apparently you can't pay from your ipad or mobile phone. Absolutely ridiculous. So three call and 1 hour later I have achieved nothing.

Date of experience : April 23, 2024

Good evening, We apologise for the unpleasant experience you had with us. We have not received any response from your end as of today after "Find Reviewer" was sent. Therefore, we would close this Trust Pilot feedback for now. Should you have any further queries, please feel free to contact us at either 0118-955-6400 or 0203-771-3074. Please note you may experience a long hold time or delayed response to connect with our admin team, hence you can email us at [email protected]. Regards, TravelUp

Easy to use

Easy to use, site has improved over the years. Makes booking international trips a breeze.

Good morning, Vivian, Thank you for the 5*review. We are glad you liked our online booking process and found the services smooth and easy to use. Thank you for booking with us. Regards, TravelUp

This is my second time booking with…

This is my second time booking with Travelup,had no problem booking

Date of experience : April 30, 2024

Good evening, Sheryl Hayles, Thank you for sharing your 5* review with our community. Your feedback is important to us, and we will continue to strive for the same level of services in the future. Hope to hear from you again about your upcoming trip. Regards, TravelUp

No consumer rights with this company

I made a mistake on my booking by choosing the wrong month, wanted to correct it immediately but web site said it was closed on Sundays. Phoned first thing Monday to be told my tickets are non refundable & I would have to pay £200 in charges & £14 in taxes. I tried to cancel but they said non refundable even within 24hours! When I challenged this I was told the phone lines are open on Sundays it’s the package department that are closed. I would not recommend this company, I wish I had booked direct now as the actual plane company would have rectified this easily. You may get a cheaper ticket but you have no consumer rights with this company. Now I discover that the admin charge is double as I was quoted per person- which I was not told. Terrible customer service Edit: Re:response; just so potential customers know the reply below is the SAME email address as those who have already “dealt” with this so ignore the response.

Good afternoon, Anne, Please accept our sincere apologies for any inconvenience caused. Unfortunately, the ticket is non-refundable once issued as stated in the fare rule governed by the respective airline. Hence the only option is to claim the unused airport taxes, if applicable. And in order to make any amendments be it a minor or major changes, the tickets need to be reissued and hence there would be an airlines penalty plus any difference if applicable. While customer service is of upmost importance to us, we are obliged to follow the strict refund guidelines as stated in the terms and conditions. Please write to us at - [email protected] and share your booking reference number, for us to investigate accordingly. Regards, TravelUp

It was very easy to book and I got the best price to other competitors

Date of experience : January 05, 2024

Good afternoon, We are grateful and do appreciate you taking the time to share your 5* reviews with us. We are glad you enjoyed our product & services seamlessly. Thank you for your compliment. Have a great afternoon ahead. Regards, TravelUp

i am happy with the booking good deal…

i am happy with the booking good deal good price and matched my travel needs, easy transection took 5 minutes to book my tickts

Good evening, Faheem, We are grateful and do appreciate you taking the time to share your 5* reviews with us. We are glad you enjoyed our product & services seamlessly. Thank you for your compliment. Have a great evening ahead. Regards, TravelUp

Booking updated to include baggage…

Booking updated to include baggage allowance then wouldn't let me confirm so had to go back to the start and re-search, this time without the baggage allowance

Good afternoon, Nav, Thank you for sharing your experience with us and we apologise for the inconvenience caused. It is unfortunate to see that you had a challenging experience while adding the baggage. This happens when, the current fare, does not have any pre added checked bag allowance. However, we are glad you made the booking successfully. Your feedback is important to us as we take all the reviews seriously and use them as an opportunity to deliver the quality expected. We appreciate your patience. Regards, TravelUp

ITS DIDNT GO THROGH FIRST TIME BUT I…

ITS DIDNT GO THROGH FIRST TIME BUT I HAVE BEEN INFORMED THE REASON AND WELL EXPLAINE

Date of experience : April 28, 2024

Good evening, Mr. Zafri, Thank you for sharing your 5-star review with us. It is unfortunate to see that you had a challenging earlier while booking. However, we are glad you made the booking successfully. Your feedback is important to us as we take all the reviews seriously and use them as an opportunity to deliver the quality expected. We appreciate your patience. Regards, TravelUp

Its straightforward info.Clearly…

Its straightforward info.Clearly mentioned about personal luggage,cabin luggage and booked luggage,no hidden tricks.

Good morning, Mr. Ahmed, Thank you for the 5*review. We are glad you liked our online booking process and found the services straight forward to use. Thank you for booking with us. Regards, TravelUp

Straight forward booking

Easy, straight forward, no extra questions about extra charges.

Good evening, Ms. Knapp, We are grateful and do appreciate you taking the time to share your 5* reviews with us. We are glad you enjoyed our product & services seamlessly. Thank you for your compliment. Have a great evening ahead. Regards, TravelUp

competitive price and easy to do the booking online

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The desire to get a good deal unites practically all travelers. Whether you're looking for a cheap getaway or a luxury vacation, no one wants to spend more than necessary. When it comes to booking flights, travelers may naturally head to an airline's website. However, that's not always the best site to book flights.

Whether it's taking advantage of credit card perks, earning bonus miles or saving money, the best flight booking site can vary depending on your situation and willingness to get creative. Let's take a look at six of the best sites to book flights and when each is the best option.

» Learn more: The best travel credit cards right now

The best flight booking sites

1. google flights.

For ease, speed and features, Google Flights is arguably the best website for flight searches. Search results appear almost instantly. Filters let you narrow down to nonstop options, select a subset of airlines, limit by price or factor in the price of a bag. Similarly, you can use Google Flights filters to avoid certain airlines, multi-stop itineraries, long layovers, early flights or pretty much whatever you might want to avoid.

You can easily check flexible dates, and if you're flexible on where you go you can use the Explore map to see prices for a variety of destinations for certain dates, a certain month or anytime in the next six months.

Google Flights partners with hundreds of airlines and online travel agencies (OTAs) to pull current flight prices. That way you don't have to search each of these sites to be able to see the options. Once you select your preferred trip, Google Flights links you to the top booking options for actually booking your flight — including the airline itself and the best OTA booking options.

The downsides of Google Flights are few. One is the lack of Southwest flight prices. Although Southwest flight schedules will show in flight search results, Southwest flight prices aren't available. That's because Southwest chooses to publish flight prices only on its website.

» Learn more: Why Southwest is not on Google Flights

Another downside is that Google Flights doesn't always show the cheapest prices — particularly for international flights. That means it's worth double-checking prices on another site before booking through Google Flights.

Like Google Flights, Kayak searches hundreds of other websites and flight booking platforms to find the best deal. Kayak generally doesn't let you book flights directly. However, one benefit of Kayak is the streamlined process. Rather than having to click through several pages to confirm your selection, clicking "view deal" on the results page can take you right to the cheapest booking option.

Also, some travelers may find Kayak's flexible date search a bit easier to work with as you can see results from several days in the search results — eliminating the need to check each day's results separately.

But perhaps the most important reason to use Kayak instead of Google Flights is that it can catch better deals. For example, we found a $550 round-trip flight from Los Angeles to Barcelona using Google Flights. Kayak found a way to lower that price to just $472 round-trip — at least once you scroll past an advertisement.

Note that Kayak manages other flight search sites — including Momondo and Cheapflights — so the results may be very similar between these sister sites.

» Learn more: Is Kayak legit?

So far, we've focused on ease in flight searching, and that's going to be enough for many travelers. However, now let's add in some additional elements to consider when choosing the best flight booking site: earning rewards and saving by booking packages. Expedia excels at both of these.

Through the new One Key rewards program , travelers can earn 0.2% in OneKeyCash from flight bookings made through Expedia. That's not much, but it can stack on top of the awards you earn from the airline and those that you earn on your credit card purchase.

Even better, you'll earn credits toward One Key elite status by booking your flight through Expedia. As you climb up the tiers, you'll unlock up to 20% savings on hotels, get hotel upgrades, priority support and even price drop protection.

Plus, Expedia boasts that travelers can "save up to 30%" when bundling a hotel with a flight booking — although actual discounts are likely to vary.

» Learn more: The pros and cons of Expedia

4. Capital One Travel

For many Capital One cardholders, Capital One Travel might just be the best flight booking site. Part of this is to take advantage of cardholder benefits.

For example, Capital One Venture X Rewards Credit Card holders earn 5x Capital One miles when booking flights through the Capital One Travel portal. Plus, Capital One Venture X Rewards Credit Card holders get up to $300 off travel booked through the Capital One Travel portal each cardholder year.

» Learn more: How to maximize the Capital One Venture X Rewards Credit Card

Also, Capital One Travel can help you truly get the best price for your flight. Capital One partnered with travel data company Hopper to show suggestions about when it's the best time to book.

Capital One backs up these recommendations with money. If you book a flight through Capital One Travel when Hopper recommends doing so, you'll get up to a $50 credit toward future travel if the price drops within the next 10 days.

» Learn more: How the Capital One Travel portal works

Would you be willing to book a trip as two separate tickets in order to save money? That's the idea behind Kiwi. Instead of simply searching flights from your home airport to your destination, Kiwi checks all potential options to get between A and B. That could mean taking a bus or train from your home city to another to catch a flight to your destination. Or, Kiwi might pair a low-cost domestic flight with a cheap international flight from another city to lower your total cost.

Protect your upfront travel expenses by booking with a card that has travel insurance or by purchasing a separate policy .

For example, when we priced out a round-trip flight from Phoenix to Tokyo, the cheapest option when booked as one ticket cost $1,353 round-trip — and that's with an overnight stay in Vancouver.

Pricing out the same itinerary and dates through Kiwi drops the price to just $789 round-trip. The secret? Booking this as two round-trip flights: One from Phoenix to Los Angeles on Frontier and a separate round-trip from Los Angeles to Tokyo on Zipair.

Keep in mind that there are risks with booking separate tickets to get where you want to go. If a delay or cancellation causes you to miss your connection, the second airline/bus/train company isn't obligated to honor your ticket and rebook you on the next option. So make sure to factor in all of the risks of booking travel like this.

» Learn more: When to use Kiwi for your next flight booking

6. BookWithMatrix

ITA Matrix is a very powerful and ultra-customizable search platform for finding exactly the flight itinerary you want — whether that's booking a longer layover, avoiding certain aircraft types or booking nerdy trips such as the Alaska Milk Run .

The catch: Travelers can't actually book flights through ITA Matrix. And, unlike Google Flights, ITA Matrix doesn't even link to the best flight booking site for that itinerary. Instead, travelers are left to attempt to re-create the same itinerary through another flight booking website — which can be hard in the case of certain complex itineraries.

Enter BookWithMatrix. Travelers can copy-paste their perfect itinerary from ITA Matrix into BookWithMatrix to get bookable links through the airline or select OTAs.

Alternatively, travelers have the option to install the PowerTools extension in Google Chrome .

This extension adds booking links right on the ITA Matrix itinerary page, avoiding the need to browse to another page.

Final thoughts on the best flight booking site

There's not a one-size-fits-all best website for booking flights. Instead, the best flight booking site for you is going to depend on how simple you want the process to be, whether you're willing to get creative with your booking, and even which credit cards you have.

For most travelers, the simplicity of Google Flights is going to make it the best one-stop shop for searching and booking flights. However, it's worth considering other options if you're flying internationally, want to book a flight-and-hotel package or have a Capital One Venture X Rewards Credit Card .

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

75,000 Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's over $900 when you redeem through Chase Travel℠.

1.5%-5% Enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Up to $300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

The top travel review sites for tour operators

By Breanna Lawlor

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This probably isn’t the first time the top travel review sites have come to mind. After two years of pandemic-induced travel pause, you might be curious about what guests seek when researching their next trip and where they’re looking.  

Whether you’re an established or brand new experience provider, here are the review sites you should cultivate a presence that will help when requesting guest reviews.

And when it comes to the best travel review sites, not only do you need to get reviews, you need to sandwich the tasks that lead to guests leaving reviews altogether. 

Why invest in travel review websites

Some of the best travel review websites rely on travelers sharing their perspectives to help determine tour business rankings.

To maximize your reach, it helps to know which sites to list your business, and thankfully, you only need to be active on a few to do well.

One important element to remember is that you do not have to be everywhere. Instead, you can focus your efforts on one or two review sites you enjoy using, you’ll be better off than spreading yourself thin. 

It starts with knowing how to ask for customer feedback by email . And then, once a guest posts something — learn how to acknowledge it and what to say when leaving a reply to customer positive feedback and also, how to respond to a bad Google review .

Cultivating a strategy for asking for and managing reviews can go a long way in helping your business stand out to travelers and encourage them to book with you.

How to be strategic about reviews 

When looking at where you might want to spend a bit of time, consider some of the more popular travel review sites.

For instance, Tripadvisor might attract a different audience than Google. Still, there’s no harm in being in multiple places to make it easier for those who might be looking for ideas and quick tidbits on what to expect. 

Adding guest reviews directly onto your website and sharing them on social media helps prospective visitors learn what previous guests think of your business. 

While out on tour or wrapping up an experience, mention to guests how helpful it is for them to share a review. Ask them to think about what stands out to them, how the guide makes the experience memorable and whether they would return again.

Being casual yet friendly and direct helps point guests in the right direction, takes some pressure off, and makes guests feel like their insight is appreciated and helpful.

Look for opportunities to become more inclusive 

Make a point to ask families, older travelers and guests with mobility limitations for their feedback to learn whether your tour business did enough to make them feel taken care of.

With more travel options, if you have the capacity to invite more people to experience what you have to offer, try to. Plus, you’ll enjoy the benefit of opening up your tours and activities to new audiences. 

What are the best travel review websites

Many travel review sites are geared toward people looking to book hotels, flights and vacation packages. 

But, as a tour operator, you’ll want guests to leave reviews on sites that also work for your tour and activity business. Of course, it’s even better to focus on websites where you already have a travel business listing. Below are some of the top travel review sites for experience providers.

Google My Business 

Google’s platform populates your tour business information when you appear in users’ search results.

Your listing will display your tour business address, phone number, hours of operation and reviews. This online search giant helps experience providers attract reservations from travelers searching for things to do nearby. 

Higher ratings from reviews will increase the chances of people clicking through to your profile. Plus, the benefit for your guests is that they don’t need an account to share a review. Make sure you respond to good and bad reviews within a few days of receipt to gain momentum from Google.

Implementing a policy of a quick response time goes across the board for the top travel review sites. Ideally, if you have a few canned messages at the ready, you can tailor them to reflect a specific guest’s review and save yourself a ton of time in drafting each reply from scratch.

Tripadvisor 

TripAdvisor touts itself to be the world’s largest travel site — while also being a top travel review website. It boasts 570 million reviews for 7.3+ million listings and attracts over 473 million unique monthly active users. Those are some big numbers! 

When thinking about how to get more reviews on Tripadvisor , consider what guests are looking for when they head to the platform. First, images are helpful for guests to have a better sense of what something is like from a traveler’s perspective.

Detailed reviews help travelers decide where to stay, how to travel, activities to book and where to eat. Plus, it’s worthwhile to earn how to improve your TripAdvisor ranking and increase the chances of being seen by more prospective guests.

Since Tripadvisor ranks listings based on quantity, quality, and recency of reviews, it’s in your best interest to direct people to this platform shortly after their experience.

Contributors rate a business on a 5-star scale and can leave a detailed review. Then, fellow Tripadvisor users can vote whether a review was helpful. 

How to Sign Up: Register your business here

Cost to Join: Free to sign up on Tripadvisor. Additional charges apply for a Viator listing , where guests can book through Tripadvisor. 

Expedia Local Expert

Expedia is an online travel site where you can list your tours and activities. Guests search for activities, lodging, and vacation packages. Their site receives 90 million unique visitors and 1.2 billion monthly site page views.

Expedia verifies each review, and listings are filtered based on popularity. This factors into their 5-star rating system, impacting how listings are shown. Guests can also vote if they would recommend an experience to others.

How to Sign Up: Sign your business up here and explore their FAQ

Cost to Join: estimated costs vary depending on your business

A Facebook Business page lets you connect with travelers and increase your online sales. 

It’s also another great place to collect reviews since users have the option to like your page, share with their friends and rate your business by saying “yes”, which they would recommend. 

Previously, Facebook had a five-star rating system and prompted the reviewer to leave comments, but has adopted a recommend or not model since 2020.  Use your page to increase your Facebook recommendations by making it a hub for traveler photos. Guests will be inclined to check the page once they get home and reminisce the memories they created— and hopefully share them with others.

How to Sign Up: Set up your business page here

Cost to Join: Free

Viator is another online travel agent and marketplace where travelers can book and rate tours, activities and other experiences. TripAdvisor recently purchased the OTA, which means it will gain access to their 350 million unique visitors per month.

Viator only allows verified users to leave reviews to ensure quality. Guests rate their experience on a 5-star scale and are encouraged to leave comments. Viator lists search results based on popularity.

How to Sign Up: Fill out Viator’s form and learn more here . Cost to Join: Signing up is free, and they charge a commission on successful sales.

Reviews on Online Travel Agent websites

While OTA’s may not be your typical review site, high ratings can increase your bookings if you sell tours, activities, experiences, etc. on their marketplace. 

When deciding which travel review site is best, focus on platforms you already use to make it easier to integrate into your workflow. You can request and remind your guests to leave reviews. But ultimately, they will only post something on a site that’s easy to use and already in their wheelhouse. 

And when it comes to asking for reviews, the best thing to do is make it incredibly simple for customers. 

You’ll be hard-pressed to get guests to sign up for a new account just to leave a review of your tour business — and they shouldn’t have to jump through hoops to share what makes you an amazing company.

Instead, focus on what benefits guests get from sharing reviews. If you can inspire guests to share their feedback because of the extra effort you put in, it’ll contribute to more positive booking experiences for future visitors.

And you can also remind travelers where to leave reviews by displaying platform icons on your website and including hyperlinks in your emails.

Final thoughts 

While on tour, have guides mention how helpful it is for guests to share their experiences. We’re all busy, so the best time to request reviews is when what you’re asking about is still fresh in their minds.  

People appreciate straightforward guidance. And if you can make it seem like they can give you something in exchange for a delightful experience, it’s a mutually beneficial ask that feels good on both sides. 

Over time, you’ll build momentum, gain trust from prospective travelers and enjoy repeat guests. All while receiving reviews reinforcing why you do what you do as you continue to grow your tour business.

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I originally contacted George in your Broadstone office in Dorset last Thursday 2nd May by telephone. I wanted a price for five to visit Kennedy Space Center in Florida. He kindly e-mailed me the price very quickly as I was going out. I popped into the same Broadstone office in Dorset yesterday 3rd May to book the tickets. We were greeted with a lovely smile from Emma, and she sorted out the tickets for us as George wasn’t in. Both holiday advisers are a real credit to Hays Travel.

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We empower travel-passionate people to build the business they want, on their own terms. Fora Advisors get access to everything they need to kick start their career in travel, including an all-in-one integrated booking platform , expert training , marketing tools , and a supportive global community . 

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Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

• Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
• Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
• Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .

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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

Universal Orlando resort unveils exciting new details about its most colorful and interactive experience yet – SUPER NINTENDO WORLD – coming to Universal Epic Universe in 2025

Guests Can Step Into the Worlds of Beloved Nintendo Characters as They Explore SUPER NINTENDO WORLD featuring Mario, Luigi, Princess Peach, Toad, and – for the first time in the U.S. – Donkey Kong

Next year, guests can jump into the action of their favorite video games when SUPER NINTENDO WORLD makes its much-anticipated debut at Universal Orlando Resort as one of five imaginative worlds at the all-new Universal Epic Universe theme park. Developed in partnership between the visionaries of Universal Creative and Nintendo, the vibrant land combines iconic Nintendo characters with Universal’s renowned craft of creating innovative theme park experiences to deliver a multi-sensory environment where guests can experience the fun and adventure of Nintendo games in a whole new way.

Today, Universal Orlando reveals official details about all the excitement that awaits in SUPER NINTENDO WORLD at Epic Universe – featuring attractions plus dining, shopping and interactive experiences inspired by the Super Mario franchise and – for the first time in the U.S. – Donkey Kong Country.

Enter the iconic green pipe

It all begins the moment guests enter the portal to SUPER NINTENDO WORLD, which will transport them through the iconic green pipe into the immersive land. As guests emerge from the pipe, vibrant scenery and exciting kinetic energy surround them as they are greeted by the familiar sights and sounds that they’ve experienced on their Nintendo game consoles – from the towering Mt. Beanpole and majestic Peach’s Castle to swaying Piranha Plants, pacing Goombas, spinning coins, ? Blocks and more. Inside SUPER NINTENDO WORLD, guests will be able to explore Super Mario Land – where they’ll enjoy adventures alongside Mario, Luigi, Princess Peach and other characters; and Donkey Kong Country– where they’ll encounter thrills featuring Donkey Kong, Diddy Kong and other members of the Kong family.

Super Mario Land

The colorful landscapes of the Mushroom Kingdom come to life in Super Mario Land, where guests can experience:

Mario Kart: Bowser’s Challenge : Guests are invited to join Team Mario and battle Team Bowser for the Golden Cup in this groundbreaking attraction that fuses augmented reality, projection mapping technology and elaborate environments to bring the fun of the Mario Kart video game series to life in a compelling ride-through experience.

Guests up for the challenge will enter through Bowser’s Castle – where they’ll wind its corridors and get a glimpse of Bowser’s deceptive plans to stack the odds in his favor – before boarding their kart and heading to the starting line. Then, guests steer through a variety of Mario Kart courses – collecting coins, tossing shells at Team Bowser, dodging obstacles, and more – as they join their favorite characters and compete to help Team Mario win the race.

Yoshi’s Adventure: The delightful Yoshi’s Adventure attraction will make its U.S. debut when SUPER NINTENDO WORLD opens at Universal Epic Universe. On this family-friendly ride, guests of all ages will enjoy breathtaking views of Super Mario Land as they join Yoshis and travel through Mushroom Kingdom landscapes in search of glowing eggs – encountering many familiar characters along the way.

Toadstool Cafe: At Toadstool Cafe, guests can enjoy a variety of tasty dishes inspired by the world of Super Mario and its characters, including Mario and Luigi-themed burgers, Super Mushroom Soup, Piranha Plant Caprese, Fire Flower Spaghetti and Meatballs and so much more. Guests will also get glimpses of several Toads cooking up culinary creations through various virtual windows as they dine inside the restaurant.

Yoshi’s Snack Island and Turbo Boost Treats: Guests can also pick up delicious treats, snacks and beverages at these walk-up dining locations.

1-UP Factory and Mario Motors: Guests can shop for souvenirs, apparel, toys and more inspired by their favorite Super Mario characters and adventures within these retail locations.

Meet and Greets: Guests can meet, greet and interact with Mario, Luigi, Princess Peach and Toad throughout various areas in Super Mario Land.

Donkey Kong Country

At the edge of Super Mario Land, guests will discover an entrance that leads them to Donkey Kong Country, where they’ll explore the lush, tropical landscape from the video game series, complete with tall trees, waterfalls, landmarks such as The Golden Temple and more. Here, guests can enjoy:

Mine-Cart Madness: Guests will hop into a mine cart and careen through the jungle to help Donkey Kong and Diddy Kong protect the coveted golden banana on this first-of-its-kind family coaster. Utilizing an unprecedented ride system, innovative technology and a unique coaster design, Mine-Cart Madness will send riders on a thrilling adventure where they will experience the jaw-dropping maneuvers that they’ve seen Donkey Kong and the mine carts perform in the video games – including getting blasted out of a barrel, seemingly jumping over gaps as they speed along a rickety track, and so much more.

A selection of tropical menu and merchandise offerings in the middle of the jungle – all inspired by the Donkey Kong Country video game franchise and its characters. More details will be shared in the coming months. .

And that’s not all - guests will find even more exciting experiences and adventures while exploring SUPER NINTENDO WORLD.

Power-Up Bands

Guests can level up their fun in SUPER NINTENDO WORLD with the purchase of a Power-Up Band, a wearable for their wrist that allows them to enhance their play throughout Super Mario Land and Donkey Kong Country. With the Power-Up Band, guests can collect digital coins by punching ? Blocks and playing interactive activities; collect digital stamps on attractions; earn digital keys to unlock an exclusive showdown against Bowser Jr.; and discover other hidden surprises. Guests can also access Leaderboard screens in SUPER NINTENDO WORLD to see where they rank amongst fellow guests.

SUPER NINTENDO WORLD at Epic Universe will be Universal Destinations and Experiences’ third installment of the immersive land. Right now, guests can enjoy SUPER NINTENDO WORLD at Universal Studios Hollywood and Universal Studios Japan.

Stay tuned – more details about Universal Epic Universe will be revealed in the months ahead. For more information about Universal Epic Universe, visit www.UniversalOrlando.com/epicuniverse .

Office of the Vice President for Research

Traveling abroad for presentations or research this summer.

The University of Iowa is committed to engaging in research with collaborators from around the globe, working together to foster scholarship, develop new projects and research, and serve the public.   

“At the same time, it is important to safeguard intellectual property and institutional data, and to be aware of sponsor requirements and federal regulations,” said Mike Andrews, director of research integrity and security. “There are several institutional and federal regulations that researchers may not be aware of that are important to consider prior to leaving on a research trip abroad."  

Researchers at the University of Iowa have access to a wide range of resources available to support international collaboration. From travel insurance and laptop rentals, to assistance understanding federal sponsor requirements and export control regulations, UI staff are available to help prior to the initiation of a trip or collaboration.   

The Division of Sponsored Programs hosts an extensive website with resources and applicable policy information.   

 1. Review policies on travel and travel insurance   

Institutional policies  

In order for the institution to be informed of, and support researchers and scholars who are traveling internationally for research and scholarship, travelers must request pre-approval prior to university-sponsored travel. The pre-approval process in ProTrav, which routes to a traveler’s supervisor, ensures that the travel is approved and meets institutional requirements.   

The university provides travel insurance for university-sponsored travel to international locations only if the ProTrav trip request is approved in advance of the departure date. Read more about the UI travel policy.  

Sponsor policies  

In addition to requesting institutional approval, researchers must also request pre-approval from a sponsor if the travel is associated with a sponsored project.  Obtaining institutional approval via ProTrav does not constitute sponsor approval.  Since specific foreign travel approval requirements vary by sponsor, travelers should contact the Division of Sponsored Programs with questions about requesting prior approval.  

2. Disclose working with a foreign entity   

The U.S. government is engaged in a multifaceted effort to raise awareness of the potential for foreign influence on research, intellectual property, and associated technology implementation. To ensure that external activities are conducted in a manner consistent with institutional and public values, policies have been established to ensure that university employees avoid improper conflicts, and otherwise disclose activities for review and management.  

Institutional policies   

The university requires all researchers to disclose activities with foreign governments and institutions of higher education, such as presenting, teaching or conducting research external to university research activities. These disclosures should also include any form of payments, stipends, personal reimbursed travel, honoraria, and remunerations.  

The Conflict of Interest in Research Office can assist with any questions you have about what must be disclosed for research disclosure purposes. Although not exhaustive, a sample list of activities and external interests to disclose is posted on its website.   

Disclosing external research collaborations is also subject to conflict of commitment policies . Contact the Office of the Provost for more information on conflict of commitment disclosures.   

Activities under all conflict of interest and commitment policies must be disclosed to the institution through the eCOI platform .   

In addition, most federal sponsors require disclosure of other support or related activities with foreign governments and other organizations. For additional information about the information that must be disclosed to federal funding agencies, please review the Division of Sponsored Programs’ website or contact the Division of Sponsored Programs with questions.   

3. Protect university devices and data  

ITS hosts a webpage of best practices and things to consider prior to leaving campus on university-related business with personal or university owned equipment, with detailed checklists of considerations for both hardware and software. An important rule of thumb is to not travel with any devices or data you cannot replace or would not want to lose.  

ITS also offers a laptop rental program for various purposes including travel. Authorized departmental purchasing requestors can reserve equipment online for pickup at the ITS offices in 2800 University Capitol Centre during normal business hours (Monday-Friday, 8-5 p.m.). Details about the process are available on the ITS’s laptop rental webpage .   

4. Consider export controls    

Export control regulations may apply to several aspects of international travel. Questions to consider prior to travel are:  

Destination: Are you traveling to a sanctioned country?  

People, institutions, and businesses you will interact with: Are they listed on a U.S. Government restricted list? The regulations prohibit engaging in transactions or providing services to entities and individuals who appear on U.S. Government restricted lists.  

Items you are carrying, both as part of your luggage or to share with a collaborator: Is it restricted for your destination or is a license required?  

Information/Technical Data on your devices: Is it export controlled?   

If you work with export-controlled items and/or technology, and/or have questions related to new travel, please contact an export control coordinator .  

General questions about research security may be directed to the Mike Andrews , director of research integrity and security in the Office of the Vice President for Research.   

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‘unfrosted’ review: melissa mccarthy in jerry seinfeld’s lightweight but satisfying pop-tarts origin story.

Directing a feature for the first time, the sitcom legend also stars in the Netflix movie as a cereal company executive involved in the race to create a toaster pastry.

By Sheri Linden

Sheri Linden

Senior Copy Editor/Film Critic

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Jerry seinfeld's 'unfrosted' divides critics: "one of decade's worst movies", jerry seinfeld says jason alexander memorized 'seinfeld' golf ball speech in half an hour.

For buffs of any age, Unfrosted abounds in affectionate and jokey movie and TV references . And there are endless nods to ’60s pop culture totems (in the opening minutes alone, Woody Woodpecker, the Slinky and G.I. Joe make fleeting appearances), but whether anyone born after 1963, the year the movie takes place, will get most of them is another question. It should be noted, too, that Seinfeld’s recent stances on divisive political issues will make it difficult for even some longtime fans to wholeheartedly embrace him anymore. But for those willing to put aside reality for 90 minutes, as Unfrosted does with gusto, the Netflix movie whips up a frothy sendup of storytelling tropes and clichés.

A couple of dumpster-diving kids (Eleanor Sweeney and Bailey Sheetz, both aces) have clued in exec Bob to Post’s advances on that front. In an evil-looking edifice across the street, the turbaned and ruthless Marjorie Post ( Amy Schumer ) and her relentlessly abused right-hand man (Max Greenfield) are ready to launch their new product, though whether they’ll call it Dextrose Dillies or Fresh Flatties has yet to be decided. Upping its game, Kellogg’s holds a press conference, straight out of The Right Stuff , to introduce its team of “taste pilots,” a mix of historical and invented figures played by James Marsden, Jack McBrayer, Thomas Lennon, Bobby Moynihan and Adrian Martinez, with a cameo by the Univac computer.

Bob and his boss, the affably gruff and gruffly affable Edsel Kellogg III (a pitch-perfect Jim Gaffigan), are not only feeling the toaster-pastry existential pressure, but are also dealing with labor unrest among disgruntled cereal mascots. Leading the push is a Shakespearean actor slumming it as Tony the Tiger ( Hugh Grant , lending a Brit slant and delicious intensity to the real-life Thurl Ravenscroft), while Snap, Crackle and Pop (Kyle Mooney, Mikey Day and Drew Tarver) are convinced they’re being held back from realizing their career potential.

Buoyed by Christophe Beck’s score, a midcentury world-of-tomorrow vibe infuses the proceedings. The exuberant playfulness of Clayton Hartley’s production design and Susan Matheson’s vibrant costumes is balanced by the formal restraint of William Pope’s lensing.

Not all the bits land, though, and the story hits a momentum lag midway through. But at its strongest, the movie delivers spot-on spoofs of shopworn narrative devices — the chalkboard brainstorming scene, for one.

Best of all, there’s not a drop of corporate mythologizing in the mishmash of factoid and fantasy. Seinfeld’s love of packaged breakfast foods might color this movie’s world, but far from an ode to product integrity posing as thoughtful and irreverent, Unfrosted tosses off Pop-Tart putdowns as fast as you can toast ’em. Nothing is sacred here. I could have lived without the Gus Grissom jokes, but it’s refreshing to see the perpetually valorized Walter Cronkite (Kyle Dunnigan) as something of a pathetic buffoon.

The closest the movie gets to unadulterated sweetness is in its framing device involving an adorable runaway boy (Isaac Bae). Here too, though, Seinfeld wisely withholds the sugar frosting, even if Kellogg’s eventually decided otherwise.

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