tourism 12 bc curriculum

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Tourism (tobc), this 2-year program follows industry requirements and provides students with the most important skills for any sector of the tourism industry, duration: 2 years (16 months), time commitment: 20-30 hours per week, subject: business, language: english, level of study: diploma.

The curriculum offers courses in world destinations, selling and customer service, transportation, communication, product knowledge, tour development and management, tourism law, business math, and event management. The students will learn to research, solve problems, be team players, exhibit professionalism and adapt to an ever-changing industry.

Students will become familiar with:

• World tourist destinations and their local laws and customs
• Basic reservation and booking procedures for airline, hotel, car, cruise, rail and bus
• Both major airline reservation systems, APOLLO BY GEMINI (GALILEO) and SABRE

Students will have an opportunity to further develop practical skills and enrich their industry knowledge by participating in a seven-week-long field placement during their fourth and final semester. With the assistance of a devoted Field Placement Coordinator, students can complete placements in various industry areas to suit their interests.

This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training

Future pathways

Academic opportunities:, a co-op or field placement experience is mandatory to tourism students in the fourth semester. students must complete either one to graduate from the program, graduates from this program may continue their studies at university and may receive credit for their prior college education, employment opportunities:, tour operations, travel agencies, hotels and resorts, car rental companies, program outline.

British Columbia Secondary School Diploma where English is the primary language of instruction (80 credits) or equivalent including:

• Grade 12 English
• Grade 11 Mathematics
• Recommended: computer competency in word processing, excel and web-browser software

Proof of Language Proficiency

All applicants from non-English-speaking countries must demonstrate adequate English language proficiency to be successful at the college level. English language proficiency can be demonstrated through:

• Obtaining a grade of 60% or higher on the Hanson English Placement Test; or
• Providing proof of successfully completing (passing mark of 50% or above) EN 12, COM12, TPC 12, or a provincial equivalent in a recognized Canadian Secondary School where English is the primary language of instruction
• Providing proof of successfully completing (passing mark of 50% or above in all courses) a semester in a recognized Canadian post-secondary institution where English is the primary language of instruction
• Or, successfully completing the Hanson EAP program with a minimum grade of 60%

More options for showing English Language Proficiency criteria have been met include:

• IELTS Overall 6 and no band less than 5.5 issued in the past 24 months
• TOEFL (paper) score of 550
• TOEFL (computer) score of 80
• PTE score of 58
• English 12/ENG4U score of C- or passing grade
• IB English 12 score of C- or passing grade
• One full post-secondary semester (Non-EAP program)- passing grades in all courses

Valid Study Permit

• All applicants must provide a valid study permit prior to commencing studies

ACC1220: Business Records (3 credits) ENG1002: College Communications (3 credits) TRL1110: Land Arrangements (3 credits) TTP1100: Introduction to Tourism Industry (4 credits) TWD1102: Destination Products – Canada & USA (3 credits) BUS1106: Computerized Business Applications (3 credits) ECN1002: Economics (3 credits)

BUS2040: Organizational Behaviour (3 credits) ENG2305: Workplace & Employment Writing (3 credits) MKT1106: Marketing for Tourism & Hospitality (4 credits) TTP1007: Ticketing & Tariffs (3 credits) TWD1201: Destination Products & Research (4 credits) TTP1101: Tour & Package Holidays (3 credits) FIT1115: Health & Wellness (3 credits) HRP1000: Introduction to Human Resources (3 credits)

TCB1101: Computer Reservations (4 credits) TTP1102: Cross Cultural & Niche Tourism (4 credits) TTP1004: Tourism Law & Risk Management (4 credits) TTP1103: Meeting & Conference Planning (2 credits) BUS1600: Customer Service (3 credits) BUS3585: Entrepreneurship (3 credits) PSY1125: Positive Psychology (GEN.ED) (3 credits) PSY1001: Psychology of Evil (3 credits)

MKT2320: Professional Selling (3 credits) TTP1010: Field Placement (7 credits) TTP1008: Intro to the Cruise Industry (3 credits) TTP1009: Workplace Readiness (1 credit) TTP1011: Adventure Leisure & Ecotourism (3 credits)

* $95 application (non-refundable). The application fee is not included in the main tuition fees.

** Fees do not include books (unless specifically noted), supplies or living costs.

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Our Locations

Vancouver campus, #106 and #208 – 960 quayside dr., new westminster, bc, v3m 6g2, canada, +1 (604) 553 2835, please see covid-19 news for updates regarding campus hours and remote course delivery, hanson college convocation ceremony: nov 2nd, 2022, convocation 2022 at hanson college bc, spring 2021 end of semester party, all rights reserved 2024 © hanson college bc.

The following courses are currently available in this curriculum area. New courses are added frequently, so if what you want isn't available now, check back soon. Or, send us your course request . Although we cannot promise to write every course asked for, requests are given serious consideration.

Each of the courses listed below has an Adobe PDF sample of the Course Outline, Progress Chart, and Worksheet (if applicable) for you to view. 

The front page of each Course Outline lists the titles and ISBNs of the necessary textbooks for a course.

NOTE: Course titles that start with a * have not yet been updated for the new BC Curriculum.

Child Development & Caregiving 12

Progress Chart

Course Outline

Unit Worksheet

Interpersonal & Family Relationships 11

* visual arts 12: photograpy.

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Students: How to Access and Use This Textbook

Introduction

1.1 What is Tourism?

1.2 Global Overview

1.3 Canada Overview

1.4 British Columbia Overview

1.5 Impacts of Tourism

1.6 Conclusion

2.5 Trends and Issues

2.6 Conclusion

3.2 Camping and RV Accommodation

3.3 Operations

3.4 Trends and Issues

3.5 Conclusion

4.1 Food and Beverage Sector Performance

4.2 Types of Food and Beverage Providers

4.3 Types of Food and Beverage Customers

4.4 Operations

4.5 Trends and Issues

4.6 Conclusion

5.1 Overview

5.2 Recreation and Adventure Tourism in BC

5.3 Trends and Issues

5.4 Conclusion

6.1 Festivals and Events

6.2 Meetings, Conventions, and Incentive Travel (MCIT)

6.3 Attractions

6.4 Trends and Issues

6.5 Conclusion

7.1 Components of Travel Services

7.2 Travel Services in Canada and BC

7.3 Tourism Services

7.4 Trends and Issues

7.5 Conclusion

8.1 The Evolution of Marketing

8.2 Differences Between Goods and Services

8.3 Planning for Services Marketing

8.4 Consumer Behaviour in Tourism and Hospitality

8.5 Reaching the Consumer

8.6 Bringing it All Together

8.7 Trends and Issues

8.8 Conclusion

9.1 Customer Experience

9.2 Communication Strategies

9.3 Exceeding Expectations with Remarkable Service

9.4 Loyalty and Customer Relationships

9.5 Summary

9.6 Conclusion

10.1 Definitions and Environmental Stewardship Ideas

10.2 Tourism and Climate Change

10.3 Environmental Stewardship Theory in Tourism

10.4 Environmental Management in BC

10.5 Mitigating Tourism and Hospitality Impacts

10.6 Conclusion

11.1 Overview

11.2 Risk Management Process

11.3 Laws and Regulations

11.4 Insurance

11.5 Occupational Health and Safety in Tourism

11.6 Conclusion

12.1 Indigenous People in Canada

12.2 Tourism, Colonialism, Indigenous Human Rights and Reconciliation

12.3 Indigenous Tourism in Canada

12.4 Indigenous Tourism in BC

12.5 Conclusion

13.1 Career Planning

13.2 Work Experience

13.3 Integrating Planning with Education and Experience

13.4 Tourism and Hospitality Success Stories

13.5 Conclusion

14.1 Globalization and the Tourism Industry

14.2 Top Trends

14.3 Conclusion: The View from British Columbia

Origins of Tourism in Canada Timeline

About the Authors and Reviewers, 1st Edition

About the Adapting Authors, 2nd Edition

2nd Edition Changes

Versioning History

• Learning Centre
• Digital Marketing

Tourism Digital Academy

The Tourism Digital Academy is a free, 8-week digital marketing program for BC tourism businesses who are interested in building their knowledge and skills in digital marketing to an intermediate level.

Designed for business owners or their marketing team members, this comprehensive program is focused on providing practical, actionable guidance to complete your digital marketing plan. From setting your goals, to building a better understanding of SEO, website usability, content, email marketing, analytics and more – you’ll leave the program with the confidence and knowledge to put that plan into action.   This online program includes :

• 8 weeks of digital learning modules that combine self-directed and live interactive sessions led by digital marketing experts, and access to the live video recordings
• A live introductory session at the beginning of Module 1 and a wrap up session at the beginning of Module 8, to collaborate and share experiences with other participants
• Theoretical and technical self-directed recordings to dig deeper into specific areas
• One-to-one coaching available, on demand, to answer your sticky questions
• Audits of your business website, SEO and social media channels, to assess your current situation
• A marketing plan template to guide development of your own plan
• Opportunities for peer support and networking

  Registration full.   Program Schedule:

• One interactive live session each Wednesday – during business hours (up to 2 hours total per week)
• Additional interactive live session on the Tuesday of Modules 1 and 8 only , during business hours (up to 45 minutes each)
• Self-directed pre-recorded videos to watch on your own time before attending Wednesday’s live session (up to 3 hours per week)
• Done on your own time each week, with a Sunday deadline

Learn more about the self-guided version of the Tourism Digital Academy  here .

Eligibility and Application:

The application-based program is free for all participants. To be eligible for the program you must:

• Be a BC-based tourism business, whose product or service is regularly available for purchase within BC (community tourism and sector organizations are also eligible);
• Have an active business website;
• Demonstrate, through the application form, a minimum level of digital marketing experience; and
• Be able to dedicate up to ten hours per week to the program: up to two hours to attend live classes during business hours, up to three hours to watch self-directed videos on your own time, and up to five hours to apply the learning to your marketing plan as you go.

If you have any questions, please email: [email protected]

Last updated: February, 2024

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Indigenous Education in British Columbia

Indigenous Education seeks to improve success and supports for Indigenous students, and increase the presence of Indigenous culture, languages and history for all students. It also aims to help teachers bring Indigenous knowledge into their teaching practice.

Indigenous Education aligns with commitments to the United Nations Declaration on the Rights of Indigenous Peoples , the calls to action of the Truth and Reconciliation Commission of Canada , and the Draft Principles that Guide the Province of British Columbia’s Relationship with Indigenous People . ​

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The raven & coyote represent First Nations teaching and learning; the human figure in the middle represents the children; the Métis infinity symbol is incorporated within the circle and the four points are Inuksuk - that represent the Inuit, which signifies vision and direction. Artist:  Chris Paul

The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.

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Premier David Eby

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Premier David Eby, as well as representatives from Meta, TikTok, Snap and X, has issued the following statement on Bill 12:

“Since the introduction of Bill 12, the Province of British Columbia has been engaging with many industry sectors, including the technology sector. The internet has changed how we interact with each other. Digital platforms are powerful tools, which can connect family members and loved ones and are places where we find like-minded people. Places where community is built and sustained. But the internet is also a place where criminals and scammers are constantly seeking new ways to find and extort potential victims.

“When the Province first announced it would be pursuing public-harms legislation, Premier David Eby stood with the parents of Carson Cleland. Carson was deceived by an online predator, tormented and sexually extorted. He took his own life before his parents were aware of what was happening.

“Premier Eby made a promise to Carson’s parents that his government would find ways to make sure Carson left behind a legacy that will help protect other young people. Helping young people stay safe online is one of the most important challenges facing families, parents and social media companies today.

“We’re pleased to share that Meta, Snap, TikTok and X have agreed to work collaboratively with the Government of British Columbia to move forward this important work. Together, we are forming the BC Online Safety Action Table.

“This is an opportunity to bring experts, parents, technology companies and government together to build on expertise and shared experience, and discuss new ways of helping young people have safe experiences online, together. The Province will place Bill 12 on hold as we convene the first meeting of the table to discuss the tangible steps we can take to help ensure British Columbians have safe, empowering experiences online. Through this work, kids will be better protected from online harms before they happen.

“We appreciate that Meta has also committed to working with B.C.’s emergency management officials to help amplify official information for people in emergency situations like wildfires.

“Our commitment to every parent is that we will do everything we can to keep their families safe, online and in our communities.”

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.

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